support

[ocean void]

Let’s keep it respectful. I’m trying to get you some assistance and I need more information.

[vague edge]

I was playing solo damn, these guys knew exactly where to come and go

[ocean void]

You said admins already banned players that you reported correct?

[vague edge]

what other information do you need

[ocean void]

You said admins had recently banned players you had reported correct?

[vague edge]

the person who played with them was banned, and I know that for sure because before that, the two of them killed me at my house

[vague edge]

and these are his friends who came to avenge him because the admins did not ban them for playing with a cheater

[ocean void]

I’m getting to that part… when the player who was reported and then was banned… since then have you made a new ticket about the remaining players you are now speaking about?

[vague edge]

do you need their nicknames or what

[ocean void]

Have you made a new ticket about the remaining players that you are speaking about?

[vague edge]

so mppopipants it was a banned cheat

[vague edge]

his friends urielwu, who played with him, as well as the second one, called IwwwIcom, were not banned for playing with a cheater for the time they were supposed to, as a result, they banned me, what else is unclear to you

now you understand why I'm writing to you now

[pale ravine]

my appeal got denied is there anything else i got do i got banned for cheating association and i know my friend doesnt cheat as we stream everything? may someone help me out thanks you

[ocean void]

As for the players you just mentioned, you will need to make a new ticket so admins are aware and look into them, if you were banned and feel it was wrong you will need to make an appeal

[pale ravine]

ill hangout in support if anything is possible thanks

[ocean void]

Typically with association bans the appeal will be denied unless the cheater appeals and gets their ban lifted. Generally association bans are temporary bans also

[vague edge]

I was not banned from the person I wrote to 24 hours a day, I have 7k + and you teach me what I should do

[ocean void]

!reportru

[glass olive]

Привет, @vague edge

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[pale ravine]

got it they said it was permanant but he did make an appeal so we will see what his says thanks

[vague edge]

the second person, whom I called, has 138 hours in rasta and they came and very easily caught me. do you consider this a normal phenomenon

[ocean void]

You need to make a new ticket about these players.

[vague edge]

I created it come check it out

[ocean void]

Perfect an admin will come take a look as soon as one becomes available, I appreciate your patience 🙏

[vague edge]

I am waiting and when they are banned, I want their resources to be given to me because they took everything I had, I will be on the server until the end

[ocean void]

Unfortunately rustoria admins do not interfere with gameplay so if the player is banned that would be as far as admins go

[vague edge]

please, it was their friend chitak who was banned before and he is lying not far from my house, I am more than sure that he flew on a debag camera and looked through my house for these guys

[vague edge]

look, I sent you a screenshot of this reader

[vague edge]

and if it was because of the administrator that the player was rejected, that is, because he did not immediately respond to my message in discord

[vague edge]

they came out and now they will send me a standard message saying that they were checked and were not with cheats

[pliant lion]

@west osprey dm

[shell spindle]

how do i repoort someone on her

[woven shadow]

!ticket

[glass olive]

Hey, @shell spindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow sapphire]

OHHHHHHHHHHH CHEATER TEAM PLAY WITH WIPE TIME AND PLAY STILL WHEN ADMINS GIVE ON TICKETS ANSWER

U ARE FCKING FCKING WHY I PLAY 3 TIMES ON RUSTORIA AND 3 TIMES SEE CHEATER AND I LOSE ALL WIPE TIME AND I LOSE MY TIMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

[chrome glacier]

!ticket

[glass olive]

Hey, @chrome glacier

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vague edge]

THE ADMIN LET THE CORDS WRITE WHERE THEY LIVED, AS I SAID, THEY WERE BANNED FOR CHEATS

[unborn cosmos]

? admins do not interfere with gameplay nor give away cheaters base locations

[vague edge]

I SUFFERED FROM THEIR CHEATS, THEY BLEW ME UP WHEN I WROTE HERE TO BE BANNED, IT'S YOUR FAULT, TELL THE CORDS, YOU DON'T RAID THE CHEATS FOR ME

[unborn cosmos]

Rustoria is an official server and we do not interfere with gameplay whatsoever this includes giving away their base location and raiding it

[vague edge]

I WOULDN'T BE SURPRISED IF THESE SAME CHEATS LOG IN FROM NEW PURCHASED ACCOUNTS AND CONTINUE TO SPOIL THE PLAYERS' LIVES BY LIVING IN THEIR OWN DATABASE

[proper laurel]

Any admins online?

[unborn cosmos]

Im not an admin but i might be able to help, whats your problem?

[proper laurel]

Just wondering! I made a ticket

[unborn cosmos]

ah no worries, there are almost always admins online and active. Give it some time and im sure your ticket will be looked into as soon as possible! 🙂

[proper laurel]

okayy thank you!!

[unborn cosmos]

!report - please make a report on the cheater instead of calling him out in the discord, it makes the admins job of investigating him harder when players do this

[glass olive]

Hey, @viral roost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ripe nacelle]

just got ddossed wtw

[hidden thistle]

any admins online, 2 blatant cheaters neighbours eu mondays, pls check ticket <3

[ocean void]

tickets are handled in the order they are received, please remain patient and an admin will take a look as soon as one is available!

[ocean void]

@willow vortex is there something i can help you with by chance?

[wispy dirge]

I guess not.

[tight plume]

We played a wipe with the br clan, and after the wipe I was blocked, for what reason?

[ocean void]

you were blocked from what?

[tight plume]

Disconnected; Hacking

[ocean void]

You were banned for hacking. Feel free to make an appeal at https://rustoria.co/support/appeal

[tight plume]

Next to us lived a clan of streamers who died at my hands all the time, apparently they considered it a stream snipe

[hollow ridge]

#65c5ff@ocean void

[ocean void]

is that for an appeal ticket?

[hollow ridge]

yes

[tight plume]

Bro

My account was hacked and that's why I was blocked?

[long wren]

only the admin knows the reason for the details

[ocean void]

Average response time for an appeal is 1-3 business days although it can be more or less depending on the situation

[icy sierra]

Bro if ur account was hacked u gotta be banned from all servers XD

[radiant sapphire]

we have been dealing with 2 blatant cheater now for like 1 hour 30min 2 reported 1 banned so far, pls ban him already

[raven mist]

Who?

[barren plank]

is us mondays down?

[pliant lion]

@west osprey can u check dms i sent u a message

[raven mist]

!report

[glass olive]

Hey, @hidden thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Ah i see you did and its being reviewed

Alright,you’ll get a reply to it soon

[barren plank]

i cant join any rustoria server

[ocean void]

what does the message say when you try to connect to a rustoria server?

[barren plank]

just says fails to connect as if its down

[ocean void]

and its doing this for any rustoria server you try? and also is it doing it for non rustoria servers as well?

[barren plank]

yea main monday, long. small is ok

[raven mist]

Daily restart id assume

[ocean void]

Give it a couple mins and let us know if the issue continues

[gray hazel]

sv timeout

[barren plank]

im on 27/7 it doesnt restart

[ruby acorn]

MONDAYS DOWN

[barren plank]

yea i have 3 extra hours in a day

[pseudo adder]

tf happed to mondays

[ruby acorn]

<@&274971100184576010> MONDAYS IS DOWN

[stable sun]

everything is downn

[raven mist]

Checking

[spare ingot]

MEN

[patent pumice]

GG full wipe

[spare ingot]

GG FULL WIPE

[mossy nexus]

GG

[raven mist]

?

[long wren]

what happen?

[spare ingot]

Mi kit and rokets

[mossy nexus]

All us server are down

[patent pumice]

We got dc when we have like 60 rockets on us

[raven mist]

No?

[spare ingot]

and evering team

[worldly depot]

us mondays is

[raven mist]

Correct

Being looked into atm

[random wind]

I know you have had this question already but do we have any idea of a time

[ripe nacelle]

been 15 minutes where the server at

[spare ingot]

..

[raven mist]

#announcements

[spare ingot]

Roll back=?

[candid field]

!appeal

[glass olive]

Hey, @candid field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar sequoia]

rustoria us main still down?

[solid nova]

how long is this gonna be?

[idle crow]

no admins on?

[raven mist]

#announcements

[raven mist]

?

[sharp jasper]

i need help im banned vor playing with hacker and i dont know whats going on

[mossy nexus]

i cant enter because say is just for whitelist server US MONDAYS

[ripe nacelle]

says the server is up still unable to join

[sharp jasper]

!appeal

[glass olive]

Hey, @sharp jasper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worldly depot]

still cant join server, despite it being up

[ocean void]

#announcements

[random wind]

Are servers down again or is it me

[raven mist]

#announcements still ongoing

[random wind]

Tbh shenzyyy is there and announcement im looking and there is none or is it about to drop

[random wind]

Ok so it’s not even up and people are capping cool I’m chilling for the atm

[patent pumice]

it's already up. But not everyone can get it

[random wind]

Wtf do I do about that

[jovial flame]

top of the line hardware btw

[raven mist]

?

[sharp jasper]

How long would it take to get an answer on ban apeal?

[raven mist]

#announcements

Nothing to do with hardware lmao

[ocean void]

average response time is 1-3 business days althought it can be more or less depending on the situation

[sharp jasper]

okay thx

[ruby acorn]

@raven mist how are people connecting

[jovial flame]

@raven mist its a meme bruv

[merry mauve]

is server down still ?

[jovial flame]

so if the server is down why does it say its up with 76 ppl playing?

[glad siren]

Hello, i was banned for playing with a cheater, my team and I play very well, we all have more than 20,000 hours in total, it bans us 2 times on rastoria before that we played on Rastafide and we were not banned, we are not hackers

[ocean void]

!appeal

[glass olive]

Hey, @glad siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep harness]

!roll back?

[jovial flame]

how long is us mondays down for?

[gray hazel]

wtf

[raven mist]

#announcements

[jovial flame]

is there an estimated time for maintenance to be complete?

[gray hazel]

sv dead?

[hoary roost]

how can i report ?

[unborn cosmos]

!report

[glass olive]

Hey, @hoary roost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary roost]

i put ingame /ticket add and invalid

[spare ingot]

men and the ADMN

common men mi team lose +12 kits full aks and +30 rockets

[hoary roost]

why this admins are ussles ?

cant read a ticket XD

[long wren]

did you lose 60 rockets and lose again?

[analog raft]

any live admin here, i need help for in-game issue

[unborn cosmos]

What’s your issue?

[ocean verge]

report on server Eu Medium Pigeon soft

[glass olive]

Hey, @ocean verge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[analog raft]

my friend was falsely banned on US medium, but as he tried to appeal it, the ban history showed him get banned on EU medium for another reason instead. Can you please help him review it? thank you

[unborn cosmos]

https://rustoria.co/support/appeal is the only way for him to appeal a ban but if he already appealed and it was denied then that decision is final. @analog raft

[analog raft]

but his ban was on different server

and for another reason as it shows on the current server he got banned

[raven mist]

Whats their steamid

[analog raft]

76561198246710906

thank you

[raven mist]

Fixed now

[analog raft]

I will let him know, thank you for the help!

[last edge]

Pls dont spam here, its a support channel

[slate cipher]

!appeal

[glass olive]

Hey, @slate cipher

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp jasper]

I was banned because an allie of my team was cheating am i gonna be unbanned or does this still count as playing with a cheater

[junior mulch]

!appeal

[glass olive]

Hey, @sharp jasper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp jasper]

yea already sent one thx but i just asked because i was interestet in knowing if that still counts as playing with him

[junior mulch]

If you were allies it will still count but depending on the situation may help your case if unaware

[sharp jasper]

yea most of us were unaware and we rarely had contact with them

atleast me and my team were unawere

[keen forge]

I got muted on rustoria eu monday for writing a guy had bad genetics. How is that bannable? Ya hiring everything these days? Even fragile beeings like that?

[fast raptor]

Купил вип на вашем сервере,а он не работает)

[raven mist]

!steamid

[glass olive]

Hey, @keen forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen forge]

Nah im off your server. Too many cheaters!

[raven mist]

Jeez your last chat logs, sure feel free to play elsewhere

👋

[fast raptor]

I took your VIP on Medium EU and it doesn’t work

[raven mist]

Please make a #payment-support ticket

[slate cipher]

when will i get a response i appealed my ban?

i appealed it yesterday

[agile knoll]

1-3 days

[slate cipher]

ok tysm

[dense peak]

https://steamcommunity.com/profiles/76561199125086256/ VPN BAN

unban pls admin

<@&874995535881326632>

[sick quail]

https://maps.rustoria.co/procedural__3250_aUftSCgv40CVqAzMwuZgmA.map

can someone help me download this map cant download i need 5x us

<@&274971100184576010>

[gritty lichen]

admin. Please observe raiders in SEA Long at grid L2

[true belfry]

Make a report and an admin will look in to it.

[gritty lichen]

Ticket made please have a look.

@raven mist

[raven mist]

Im on vacay mate

Cant do much myself

[dense peak]

shenzyy https://steamcommunity.com/profiles/76561199125086256/ vpn ban

can u help

[raven mist]

Fixed

[dense peak]

tysm

[limpid arrow]

why is vanilla 2x server being ddos'ed?

[simple sigil]

админы

@torn heart hello admins there is a problem playing on the eu mondays server I left the Internet after logging in 1 minute and I have a turn

[ruby acorn]

Hi I f7 this one cheater 76561198282766059 Made a ticket as well. Rustoria US Mondays

[simple sigil]

@thin plover hello admins there is a problem playing on the eu mondays server I left the Internet after logging in 1 minute and I have a turn

[unkempt cloud]

@lilac nova

[umbral dust]

SMT blatant ESPing on sea long lmao

[dense peak]

we dont have esp idiot)

[ocean void]

Do you mean that u disconnected and are now in the queue?

[ocean void]

Tickets are handled in the order they are received, please remain patient and an admin will take a look as soon as one is available

[simple sigil]

yes

[ocean void]

!report

[glass olive]

Hey, @umbral dust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean void]

Unfortunately rustoria does not have Queue forgiveness enabled on their servers

[simple sigil]

ok no problem

[simple sigil]

I hope they fix this

[sick quail]

is it available on rustoria stream snipe?

[gleaming sky]

Stream sniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted. Read the rules in the link below:
https://rustoria.co/rules/vanilla

[sharp jasper]

My apeal was denied and i would be intrestet in knowing why that is so

[analog raft]

hackers roaming on us medium but cant find his id on the appeal website

[glass olive]

Hey, @analog raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sick quail]

okay understand

[sharp jasper]

My apeal was denied and i would be intrestet in knowing why that is so

[slate cipher]

where can i see if my appeal is denied or accepted

[sharp jasper]

on there website

[analog raft]

hackers on us medium with no mercy

[glass olive]

Hey, @analog raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neon apex]

cool I was banned for no reason

[ocean void]

!appeal

[glass olive]

Hey, @neon apex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

https://rustoria.co/support

[analog raft]

please deal with the new cheats, this hacker team can't even be searched on the appeal website

[modest blade]

Which new cheaters?

if you see one please report them.

[modest blade]

!report

[glass olive]

Hey, @analog raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rotund basin]

hi

[sharp jasper]

My apeal was denied and i would be intrestet in knowing why that is so

[rotund basin]

Iv been banned from the server idk why. I have never used any cheats. logged out and then I logged in after a day it says Disconnected:Hacking

[fallen zephyr]

Hello, this user has a game vac less than 180 days ago https://steamcommunity.com/id/yingyst/

[modest blade]

Well the admin who did that must be having his reasons for it.

[modest blade]

I can only suggest you to open up a ticket.

[modest blade]

!appeal

[glass olive]

Hey, @rotund basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp jasper]

okay i just asked here because i didnt know if opening a ticket for that would be alowed

[rotund basin]

Oh ok, Thank you

[modest blade]

Tickets are the best way to get in touch with admin.

[sharp jasper]

okay thank u for the quick responds

[modest blade]

No problem 🙂

[shy remnant]

Having a VAC ban isn’t forbidden

The rules talks about Rust game bans

[fallen zephyr]

Oh ok? but why you banned 5 mewmet for vac

[shy remnant]

Mewmet ?

[fallen zephyr]

ye

[shy remnant]

What is this ?

[fallen zephyr]

https://steamcommunity.com/profiles/76561198845033268/

[shy remnant]

We do not ban because people have a VAC ban. The rule states that you can not play on Rustoria if you have a rust game ban that is less than 180 days ago, two rust game bans that have less than a year, or not at all if 3+

[fallen zephyr]

ok thk

[gleaming perch]

why your banned my accaunt??

[agile knoll]

what it say

[gleaming perch]

disconect: cheating help me pls my steam id 76561199032489902

[agile knoll]

!appeal make an appeal on the website and wait for an respond

[glass olive]

Hey, @gleaming perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

You should be able to connect again

[gleaming perch]

okay 1 min

[pulsar quarry]

#server-info

[vague edge]

ADMINS, YOU MORONS, SKA, YOU BANNED THE READERS YESTERDAY, I TOLD YOU TO GIVE THEM THE COORDINATES, YOU DIDN'T GIVE THEM TODAY THEY CAME IN FROM NEW ACCOUNTS AND CALLED ME AGAIN

[glass olive]

Hey, @vague edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

We would never give any coordinates of people that are banned

[vague edge]

WHY WOULD YOU THROW A DUMB COUPLE IF YOU BAN THEM AND LEAVE THEIR HOUSE ALONE, THEY COME IN FROM NEW ACCOUNTS AND CONTINUE TO PLAY IN IT

I HAVE ALREADY SUFFERED FROM THEM 2 TIMES AND ALL OF YOU HAVE NOT RETURNED ANY MONEY TO ME AND HAVE NOT EVEN TOLD ME WHERE THEY LIVE

YOU ARE THE MOST MISERABLE ADMINS ON ALL THE WAITRESSES YOU WILL ALWAYS HAVE AND WILL NEVER RUN OUT OF CHEATS WITH EVES YOU DON'T EVEN WANT TO COMMUNICATE AFTER THAT

JOLO282 DJHEIM04 THESE ARE THE NICKNAMES OF THE NEW ACCOUNTS OF YESTERDAY'S READERS WHOM YOU BANNED YESTERDAY AND DID NOT FUCKING TELL ME THE COORDINATES

WHY DON'T YOU SAY ANYTHING

[haughty oriole]

!appeal

[glass olive]

Hey, @haughty oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty oriole]

!appeal

[glass olive]

Hey, @haughty oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne aurora]

Uga cat 2 is cheating on rustoria modded eu 10x no b

[vague edge]

https://steamcommunity.com/profiles/76561198431040959/ BAN ME ON YOUR PROJECT IF I'M WRONG ABOUT INSULTING YOU, BUT THAT'S WHAT YOU ARE

I SENT A COMPLAINT TO BOTH OF THEM

[nocturne aurora]

i mean they always know when to peek and where my friends are

[haughty oriole]

!appeal

[glass olive]

Hey, @haughty oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woven shadow]

!ticket

[glass olive]

Hey, @nocturne aurora

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[nocturne aurora]

dont care that much any more we killed them and raided L bozos

[haughty oriole]

!ticket

[glass olive]

Hey, @haughty oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[civic lynx]

why did you ban me in the chat for my truth about you

[cold quiver]

can someone help with my appeal its not going out and i cant send it

[ocean thistle]

!steamid

[glass olive]

Hey, @cold quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cold quiver]

!steamid

[glass olive]

Hey, @cold quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

Can you paste it here?

Thank you

@cold quiver

Answered in DMs

[cedar sentinel]

i cant find guy to report him

[ocean thistle]

You can report by doing /ticket in-game and type out their name :)

[cedar sentinel]

i have clip i dont want to do it in game

thay are cheating also thay have 6k hours

can i send the clips in ur dms and u can check it

[ocean thistle]

Unfortunately, I am not at my PC to review tickets. Additionally, we only take reports through our ticket system. You may create the ticket in-game and then attach the links on our website if you want to attach your clips.

[cedar sentinel]

i dont have time to join the game maybe tmow

[shy remnant]

You can do it from the website too

[cedar sentinel]

also i cant fing the cheater and his teammate in ur wibsite

[shy remnant]

You can type their Steam ID or Steam NAME on our website, just make sure you select the right server

[cedar sentinel]

i cant find him i have id steam and i have his name

i did but i cant find them

i can send u his id steam

[frail zealot]

@glass olive

[cedar sentinel]

when i research his account i can find him

[frail zealot]

@shy remnant

[cedar sentinel]

thay have something wild in his account i cant find them any where

[gloomy sparrow]

Anything that I can help you with?

[frail zealot]

ye

[shy remnant]

Make a simple ticket and include the details in your message

[shy remnant]

Usually people ask their question before tagging

[frail zealot]

where i make the ticket

[shy remnant]

Wasn’t replying to you

!report

[glass olive]

Hey, @frail zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Please don’t call them out

Follow the steps above

[frail zealot]

!report

[glass olive]

Hey, @shy remnant

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cedar sentinel]

I will but tmow

[frail zealot]

i alr create the ticket

[cedar sentinel]

Who are u

[frail zealot]

elindorgamer

[light tartan]

<@&274971100184576010>

[shy remnant]

!report

[glass olive]

Hey, @light tartan

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[haughty oriole]

!appeal

[glass olive]

Hey, @haughty oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark salmon]

Theres a cheater on rustoria

[long wren]

!report

[glass olive]

Hey, @stark salmon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorn socket]

yo how do i check my k/d on mondays

is this a glitch?

i cant see my k/d but my account is linked and profile is public

[rose marsh]

I believe the stats are down at the moment and being looked into for a fix...

[thorn socket]

alr bet thank you im getting hella mad cause my team saying im shit but ik i have a good kd but i cant find it🤣

[rose marsh]

don't quote me on it, but it may also be a privacy setting you have on your Steam Profile

[thorn socket]

Do you know which privacy setting?

[signal leaf]

if an admin could look at my ticket on US medium id appreciate it, 17 hour account rage cheating near me

[rose marsh]

They will get to them as quickly as possible, please be patient

[ocean void]

Leaderboards are still slightly broken at the moment but currently being worked on. Hopefully they’ll get that all sorted in the near future

[signal leaf]

hey, same person just hopped on an alt on US Medium. made another ticket

[sharp ether]

[warm wolf]

Why am I instantly being disconnected for "hacking" even though I don't hack and never have?

[unborn cosmos]

!appeal - you have been banned for hacking if you would like to appeal this ban please do so through the link below 🙂

[glass olive]

Hey, @warm wolf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warm wolf]

Bro wth

Ive never touched these servers before ive only even played modded servers and I even have proof of that so why the hell am I banned

[unborn cosmos]

You have never played Rustoria servers before?

[warm wolf]

No i havent? I even can screenshot all of my history rustoria isnt there. Ive never touched any of them

[unborn cosmos]

!steamid

[glass olive]

Hey, @warm wolf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warm wolf]

76561199260320212

I mean ive been banned in unrelated games for cheating but that was 140 days ago and I never owned or thought of owning rust cheats. So unless your system automatically bans steam accounts that have been banned from other games for cheating then I dont believe I should be banned

[unborn cosmos]

Please make an appeal in the mean time https://rustoria.co/support/appeal

[warm wolf]

So does that mean I am banned and I have to appeal or it was accidental or we dont know?

um wth im looking now and it says the ban was 21 months ago? i dont even think ive owned rust for 2 years

okay no i have nvm

[unborn cosmos]

Yes please appeal the ban so an admin can look into it

[warm wolf]

Alright man thank you :/

[warm wolf]

Where will I get contacted abt my appeal?

[unborn cosmos]

On the website

!report - please make a report on this player instead of calling him out by name in the discord it makes the admins job harder

[glass olive]

Hey, @grizzled tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust hound]

could i get some help im in waiting for support

[near halo]

what is it you need help with?

[robust hound]

i have been previously unbanned by aden? i think it was but that was maybe 2 years ago i tried joining and was banned

i havent played rust in general in about 2 years and i go on the website and said i was banned for hacking 31 minutes ago

[near halo]

!appeal

[glass olive]

Hey, @robust hound

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

please make an appeal

[robust hound]

okay appeal submitted

just curious about how long does it take?

[unborn cosmos]

1-3 business days but could be sooner

[robust hound]

cool

[unborn cosmos]

Hello, please submit a report through this link https://rustoria.co/support/report

No worries, you can also do
/ticket in game and if you ever forget how. !report in the discord will give you the instructions on how 🙂

[long wren]

!report

[glass olive]

Hey, @molten mirage

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plucky maple]

are the bp wipes at mondey server?

[raven mist]

Bps dont wipe on mondays

[gloomy sparrow]

@tame veldt how can we help?

[tame veldt]

i got banned for no reason my account is new

[gloomy sparrow]

!steamid

[glass olive]

Hey, @tame veldt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tame veldt]

76561199657867689

?

[gloomy sparrow]

You were banned by EAC not us you need to appeal with them

[tame veldt]

From where ??

[gloomy sparrow]

https://www.easy.ac/en-US/support/contact/appeal

[tame veldt]

Ok

[normal snow]

@gloomy sparrowSomeone in the team is cheating but I don't know who it is. Can you help me check it out? No one admitted to cheating, but we were all banned.

[lyric basalt]

!appeal

[glass olive]

Hey, @normal snow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal snow]

@lyric basaltI just want to know who is the cheater

[lyric basalt]

You can ask in your appeal and banning admin will tell you there

[fluid oriole]

@lyric basalt i opened a ticket from support site. Where they will answer it

[gloomy sparrow]

What kind of ticket?

[fluid oriole]

account banned for hacking but im not using hack can u check it pls

[fluid oriole]

Appeal #d32abe

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[meager quarry]

@gloomy sparrow@lyric basalt you here ?

[gloomy sparrow]

yes why?

@meager quarry

[meager quarry]

Is there a chance to do something with people who give bags in the base and handcuff and we can't do anything for about 40 minutes

@gloomy sparrow?

[gloomy sparrow]

Nothing that we can help with i'm afraid, we do not interfere with gameplay in any way

[fluid oriole]

okey ty

[meager quarry]

ok thank you

[tall violet]

ive got a question

[lyric basalt]

What’s up

[tall violet]

i got banned for playing with cheater, i didnt know. i went on the website to appeal it told me: Hello there, unfortunately we have decided to deny your appeal. Your ban will remain. how long is playing with hacker ban lasting

[lyric basalt]

!steamid

[glass olive]

Hey, @tall violet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tall violet]

76561198354302946

how long is the ban. i didnt know he was cheating its first time i play with him

[lyric basalt]

You are banned till 2.10.2024

[tall violet]

owww

nothing i can do? i didnt know he was cheating. i swear to god i played with him first time

[lyric basalt]

Unfortunatelly if your appeal was already denied thats final decision

[tall violet]

but why do they deny it. i said i met him first time. they probably can check that

[lyric basalt]

You need to be carefull when you are adding people to your team

Thats your responsibility

[meager quarry]

@lyric basalt where me send ss

[plucky maple]

/report

[glass olive]

Hey, @plucky maple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plucky maple]

oh yea ofc man going with rage aimbot i will wait 10 days

[plain wharf]

@lyric basalt The US server discriminates against Chinese people and arbitrarily bans them. We have published it on various websites in China, and tens of thousands of people have watched it.

[meager quarry]

/ticket

[glass olive]

Hey, @meager quarry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plain wharf]

Is there an administrator available?

[lyric basalt]

What do you mean by US server discriminates ?

[lyric basalt]

Sure

[plain wharf]

Adminnistraor banned a novice who had only killed 10 people in total because his name was in Chinese

[lyric basalt]

It definitelly wasnt because of his name

[plain wharf]

Because she was a noob, she was the last one to come over when we bombed the house. We had almost finished bombing before we called her over, and she was even killed. Then the administrator banned her，we team banned.good job.

[lyric basalt]

Send me steamid so I know who are we talking about

[lyric basalt]

But thats not true

[plain wharf]

We live near the birthplace, and she only killed a total of 10 people since playing this game. Most of the people she killed were newborns, and she was the last one to come to blow up the base. As a novice, you can even call her cheating.

76561198100057297

[lyric basalt]

Ban is correct. If you havent made an appeal yet you can, but I would not reccomend you to play with that person again

[plain wharf]

We were bombing the base before she was banned, and she didn't kill anyone. Even when we were almost finished, she came over and was killed by someone.
Are these people cheaters? What is the significance of her cheating?

[lyric basalt]

I cannot give you any details but as I sayed the ban is correct

!appeal feel free to make an appeal

[glass olive]

Hey, @lyric basalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

@plain wharf

[plain wharf]

Our team has been appealing for several days without any use.
We know you will say that your ban is correct. The situation of arbitrarily banning players with Chinese names without evidence has been recorded on Chinese video websites and seen by many people. Thank you for your work.

[raven mist]

Thats just complete bullshit 😅 doesnt matter what name you have. If you get caught cheating you will banned simple as that.

[icy pasture]

Is there any way that i can get unbanned if i cheated in a drawing competision and now i am like hard stuck cuz my team is playing rustoria and i cant even play and i am very sorry that i did it

[plain wharf]

That's still because you discriminate against the Chinese team; Because we were just one door away from completing the bombing of the base, and you banned one of our team's noob members.

[dark granite]

!appeal Please fill out an appeal here.

[glass olive]

Hey, @icy pasture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

If we would “discriminate” we wouldve region locked. Your points are invalid and just not true

[icy pasture]

i have made one 7 months ago and it got denied and i cant make a new one and my ban is over 9months old

[lyric basalt]

Will forward to management

[icy pasture]

how will i know when you get a answere?

[plain wharf]

If she is very powerful, we will investigate her if you ban her, but she did nothing and is a complete novice taught by us. You banned the lowest level person in our team.

[lyric basalt]

Cant promise anything, but if something change we will let you know

[misty scroll]

You will not be unbanned

[icy pasture]

ohhhhhhhhh

[misty scroll]

You have been told multiple times already

[icy pasture]

i know it is just that i mained the server and my heart got splitterd when i got told i got unbanned and stuff
other wise i wouldnt try to get unbanned after 9 months

[misty scroll]

Shouldn't have broken the rules then

[icy pasture]

the problem is that i didnt read the rules cuz i was dumb and stupid and ive learnt from that

[misty scroll]

Let me just be clear, so there is absolutely no question about it: You will NOT be unbanned, ever.

[icy pasture]

Oh ok 😭 i understand :(

[vital talon]

hi! follow-up on mute Appeal #4b95a8 please. 😅 thank you

[plucky maple]

Ban appel where i get answer i not seing even the ticket at site

[boreal pike]

please check this tickets #3ea864

[plucky maple]

?

[boreal pike]

cheaters friends move the resources to a new home for them to log in from new accounts

[glass olive]

Hey, @boreal pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plucky maple]

Huh ban for cheaitng, appal deined, 0 proves 0 explanation about that awesome

u baning ppl for nothing , 0 explenation awesome

[gloomy sparrow]

!steamid

[glass olive]

Hey, @plucky maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[plucky maple]

76561199019532018

I just want explenation thats it only asking for that

[gloomy sparrow]

If you are asking for proof we do not provide it. Your appeal was denied so your ban will remain

[plucky maple]

Ok , but explenation ? for what i did get banned i mean wth i was perma dying at the eu mondeeys

[gloomy sparrow]

The reason is in the disconnect message

[plucky maple]

OK then i got banned for cheaitng when i was perma time death, killed like a random naked ppl all clear thans

w/e gg relaly dont know ur way to find cheater, but i was recording too, still the stuff will be at yt bsc it should be new series, u will se howw im cheaitng 😂

[stiff bronze]

I need help with a potential cheater

[gloomy sparrow]

!report

[glass olive]

Hey, @stiff bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stiff bronze]

How long does it usually take to investigate, gets pretty boring when its your neighbor and he is door camping you and shooting from 200m from his base

[ocean void]

Tickets are handled in the order they are received, an admin will take a look as soon as one is available. Thank you for your patience.

@little glacier is there anything i can help you with by chance?

[little glacier]

@ocean void im just waiting, i assume its gonna take a while but i was told to make a ticket from yalls website in regards to "Appeal #cb2c16", but now im realizing it is gonna be a min

[gloomy sparrow]

!steamid

[glass olive]

Hey, @little glacier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[little glacier]

76561198892841900

also eu-1712 is my support ticket if that matters

[gloomy sparrow]

Please wait for a response in that ticket

[little glacier]

ok

[grim beacon]

76561199749732648

[dark granite]

!ticket

[glass olive]

Hey, @grim beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Assuming it's about a ban or cheater, please follow the instructions above?

[grim beacon]

/ticket

[glass olive]

Hey, @grim beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cinder lodge]

I want to ask an interesting question. We play three of us and we were all banned for playing with a cheater, despite the fact that there is no cheater in the team, and even if there was, someone would have been banned for cheating

[noble terrace]

?steamid

[glass olive]

Hey, @cinder lodge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant swallow]

can anyone check my tickets ? 4 man clan cheating hard first ticket 2h ago

[gloomy sparrow]

@meager light how can we help?

[meager light]

can we talk on vc?

[chilly patio]

10x vip kit gone wtf

[raven mist]

Make a #payment-support if you have an issue with your kit

[thorn topaz]

Need to show an admin a video that is too long to include in ticket. Player made a light show/speaker setup that basically puts game into a sound feedback loop

[raven mist]

Interesting 😂 will be moved if someone is available

Possible to upload it on youtube/streamable?

[thorn topaz]

yeah, i didn't think you all took links in tickets though

[raven mist]

Yeah we do , thats not an issue

Just give it a bit of context so we know whats going on

[thorn topaz]

this is wild though. drops FPS from 110 down to 70ish

[raven mist]

@chilly patio do you have the donator role ingame?(yellow name)?

[chilly patio]

no, everything is gone

[raven mist]

And if you check on donate.rustoria.co is the kit still active?

[chilly patio]

no

[raven mist]

So your kit mustve expired

When did you buy it?

[chilly patio]

08.26

[raven mist]

So your kit expired

Its a 30 day kit

[chilly patio]

there was announcment that we will get +1 month extra

[raven mist]

You need to request the extention tho

Like said in the announcement

[chilly patio]

how can i do that?

[raven mist]

In the same ticket that you created haha

#payment-support

[chilly patio]

im not allowed to create another ticket 😄

[raven mist]

Nah just same ticket

You can talk in your own ticket

[chilly patio]

oke

[little glacier]

is there any updates on my ticket?

[hearty fulcrum]

you can check for ticket replies using the in-game chat command /ticket view or on our website at https://rustoria.co/support

[raven mist]

Its a vip support ticket 😁

But yeah, only a few handle those @little glacier so can be somewhat delayed im afraid

[little glacier]

okay, thanks for letting me know, would you have any sort of guess on how long? I just wanna get it sorted before wipe tomorrow. Made some promises to play with some old buddies.

[raven mist]

I cant tell :/ all depending on the availability of said payment staff

[little glacier]

word, sounds good

[thorn topaz]

Shenzyyy ticket 06f9b6 if you want to look. This isn't against Facepunch rules, but I would assume its definitely against Rustoria TOS.

[raven mist]

Im faaaar away from my pc atm, but there will get an admin back to you asap

[thorn topaz]

"Say goodbye to your computer" Definitely aware their circuit effects gameplay

[meager light]

@raven mist can you check your dm please

[gleaming heron]

i got banned 3 years ago for "hacking" and my appeal got denied is there a way to specifically know what i got banned for bc i got no fucking clue what i got banned for

[grim beacon]

76561199749732648

[north crest]

The ban reason is why. So you say it says hacking, so you were banned for hacking

[lyric ocean]

how can I cancel my automatic VIP suscription?

[gleaming heron]

yeah but like what hacks i had just gotten my pc and the game lol so idek what cheats i could of had thats why i was wondering

[north crest]

!vipcancel

[glass olive]

Hey, @lyric ocean

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[north crest]

They wont elaborate.

[lyric ocean]

ty!!

[gleaming heron]

yeah kinda dumb cant even play the servers with friends bc i got banned for something that i had no control over

[sharp ether]

!ticket

[glass olive]

Hey, @gleaming heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[edgy isle]

yo @glass olive when i try joining any rustoria server it just says hacking but i have never hacked in my life before

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @edgy isle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[edgy isle]

@glass olive it doesnt let me appeal tho ive tried it so many times

[near halo]

do you have an open ticket already?

[edgy isle]

they said they couldnt do anything

[near halo]

so your appeal was denied?

[edgy isle]

one of my friends accounts got hacked and got banned on rust but i had his account on my pc so all the punishments are put on me like i just wanna experience a rustoria wipe but i cant because im apparently banned

@near halo is it possible to help me ?

[near halo]

submitting an appeal would be the best way to go about this. if it doesn't let you appeal for a ban then select the second option (server mute) and explain it is for a ban appeal. Explain your situation in the appeal

[edgy isle]

ok thank you i will try that now

[near halo]

?steamid

[glass olive]

Hey, @edgy isle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

please send your steam id

[edgy isle]

76561198892164049

[near halo]

please wait for an admin to check this for you. if you do not hear from an admin after a while, feel free to send your steam id again in ⁠this channel and explain your situation again

[edgy isle]

how will the admin contact me?

[near halo]

they will respond to you when available

[edgy isle]

ok thank you

[fresh stirrup]

can i get an admin to dm me?

[dark granite]

Have you raised a ticket for something?

[dark granite]

!ticket

[glass olive]

Hey, @fresh stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Always best to do that first to save time.

[fresh stirrup]

not in game related. havent played rustoria in a while so there is no available options for me to make a tickett

steam message spamming from an account with the rustoria name but not in any of your groups

[junior mulch]

!scam - Likely a scam, no one from Rustoria will add you on steam

[glass olive]

Hey, @fresh stirrup

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[fresh stirrup]

i thought so. just wanted to make sure and bring light to the account for you all

[haughty oriole]

Can someone check my ticket?

[unborn cosmos]

Hello, An admin will check your ticket as soon as they can please be patient 🙂

[haughty oriole]

I was waiting whole day for this

It will be great if it takes him a little time and he can give me a positive answer

[unborn cosmos]

They respond to tickets in the order they come in so if there is a high influx it may take a little longer for a response but im sure you will recive a reply soon

[sick badger]

Yo, please look at my ticket, hard cheater 13 hours

What did he just link me?

[sick badger]

Im guessing that guy just sent a scam link?

[unborn cosmos]

yes, please never click on any links like that the only link to report players through is https://rustoria.co/support/report

[sick badger]

i just clicked it, thought it was admin lol

[unborn cosmos]

did you click on any links in the discord?

[sick badger]

nono, i saw the admin was called Admin Mufasa and left

[unborn cosmos]

ok good

[sick badger]

i sent them link to the cheater though, maybe they will look into him for me ❤️

[unborn cosmos]

i doubt it 😂

!report

[glass olive]

Hey, @sick badger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

@sick badger please dont call out cheaters it makes it harder for the admins to investigate the player

[sick badger]

BRO PLEASe, i reported over 1 hour he is still here

[rose marsh]

Be patient, the admins get to them as fast as they can

[thorn topaz]

How do I tell which Admin is looking into a ticket?

We're about to raid the base that is causing server performance issues and wanted to give them a chance to look at it first

[unborn cosmos]

if you currently have a ticket open you can add that information to it if you would like

[thorn topaz]

yeah it's open and one has already responded they will be looking into it, but we're about to foundy wipe it

[dense peak]

he doesn't let me play

[sharp ether]

!ticket

[glass olive]

Hey, @dense peak

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sharp ether]

They will take a look at it as soon as possible

[dense peak]

This is 100% a cheater, I think 5 minutes is enough to ban him.

[near halo]

tickets are handled in the order they are received - there may be quite a few before yours and once an admin does get to your ticket they will need time to investigate the player. please be patient

[wispy dirge]

Have you created a ticket?

[covert flame]

!ticket

[glass olive]

Hey, @covert flame

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[coarse lily]

Hello, I have a question for you? your statistics site doesn’t work well, my statistics are the same in my profile, but in the list they are completely different, when will you fix this?

[toxic urchin]

try double clicking KDR/Accuracy

[hearty wasp]

How to ban a hacker?

[unborn cosmos]

!report - please make a report 🙂

[glass olive]

Hey, @unborn cosmos

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid moth]

i just got banned for "playing with a hacker" i've submitted a ban appeal already, he has over 12 thousand hours in his account that he got banned on, and this is his first ban in over six years. i would really appreciate it if you could read this. have a good day

[rose marsh]

your ban appeal will be reviewed in 1-3 business days, please be patient.

[toxic urchin]

mb

[viscid moth]

ok thank you

[torpid vessel]

where can i see my discord ticket

[wispy dirge]

What kind of ticket?

[torpid vessel]

i reported a hacker with network support

[unborn cosmos]

if you are reporting a player you suspect of cheating then please do so through this link https://rustoria.co/support/report

[silent mortar]

anyway to apply for unban?

[long wren]

!appeal

[glass olive]

Hey, @silent mortar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silent mortar]

it cant find my ban

it was probably 7/8 years ago

[unborn cosmos]

are you 100% sure its rustoria you are banned on. sometimes players confuse the servers

[silent mortar]

yea i tried to get on rustoria mondays

[unborn cosmos]

!steamid

[glass olive]

Hey, @silent mortar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silent mortar]

76561198148584318

Rustoria.co - US Mondays

soooo what do i do?

[unborn cosmos]

one moment its being looked into

[silent mortar]

i was banned for ddos threats i was young and stupid; im 25 now with a slightly larger brain and the ability to think before i speak, havent played rust in a long time, so happens my friends decided to play on this server

[jagged escarp]

I will forward for you

[silent mortar]

ty

[hollow shell]

how to file an unban

@jagged escarp

[ocean void]

!appeal

[glass olive]

Hey, @hollow shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zealous flame]

where can i buy vip

[ocean void]

!vip

[glass olive]

Hey, @zealous flame

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[delicate lava]

How can I unlink my website account? I submitted an application 11 days ago but it hasn't been processed by an administrator. How long will it take to process it?

[zealous flame]

dre does it work to donate free ? but i aint get nothing

[gloomy sparrow]

@hollow shell how can we help?

[hollow shell]

FALL ON THE RAZBAN

[zealous flame]

any admins on

[modest blade]

Probably

[zealous flame]

dm me

[modest blade]

Im not an admin

But maybe i could help you

[zealous flame]

i was gonna buy vip but forgot my password

[modest blade]

Reset password?

[zealous flame]

nah . where can i see my password on stream

[modest blade]

You cant see your password on steam

Only reset.

[edgy isle]

@modest blade where will an admin message me about a problem I have

[modest blade]

Once they have time to respond obv they will

[edgy isle]

@modest blade but will it be private dm or an @ in this channel?

[modest blade]

probably this channel in the firstplace.

[zealous flame]

does anyone want 1v1 me on ukn and you must be pro

[long wren]

if you dont need support go to #general

[zealous flame]

ye i didnt see i was on support

[chilly field]

I am not allowed on the server when everything is loaded and I have already logged on to the server, I stand for 1 second and I am kicked for an incomprehensible error and it says your discord

[near halo]

i really want to know what are that admins doing tell me why would i play on rustoria with that false bans like tacularr and also u guys refuse to unban what a dumb management

[jagged escarp]

Hi there, what is the message

@chilly field

[low night]

How can i ask admin to unban my friend?

[modest blade]

You should let him appeal

[low night]

How can i proceed it?

[modest blade]

!appeal

[glass olive]

Hey, @low night

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low night]

thanks

[modest blade]

You welcome

[raven mist]

Not sure what you are talking about but you are not forced to play here in the first place with that mindset

Your bio already said enough about yourself

[limber elm]

A quick question: I can't connect to the Rustoria server with my proxy. Is that intended, or do we have a whitelist for that?

[raven mist]

Vpns are allowed

Are you getting an error message?

[limber elm]

But if I turned off my proxy, I can connect into the server xD

[raven mist]

Vpns are allowed, what server are you connecting to

[limber elm]

SEA Main, thank you I will try again

[paper cloud]

I'm getting the exact same thing.
I've tried exit lag and no ping, cant connect while they are active, the second I turn them off, I can connect.

But then instead of just routing me directly to the server with 51 ping, it routes me to the opposite side of the fucking country through a paper straw and 5 other states, than BACK to the server location for 288 ping,

Retarded

[limber elm]

yeah I got like 400 ping, this is insane xD

[raven mist]

Can both of you make a #network-support-old ticket? That way our network engineer can look into that

[fluid oriole]

@gloomy sparrow i opened ticket and they said problem solved but i cant still join the server

can someone come to support room pls

[paper cloud]

I already did, 2.5 hours ago..

[limber elm]

sure

[fluid oriole]

@gloomy sparrow can u help me pls im on support room

[vale kite]

yo can any admins help <@&274971100184576010>

[shy remnant]

About ?

[fluid oriole]

im on support room for a 20 minutes can u help me maybe

[shy remnant]

For what issue ?

[fluid oriole]

i opened ticket and they said fixed the problem but they didnt i screen shared top of this

[shy remnant]

What is the issue

[shy remnant]

!steamid

[glass olive]

Hey, @fluid oriole

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fluid oriole]

76561198401256535

[shy remnant]

Try in 10mn

[lethal olive]

I was blocked by mistake and I want to request verification

@gloomy sparrow

[pulsar grotto]

!appeal

[glass olive]

Hey, @lethal olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lethal olive]

Rustoria Admin
• Yesterday at 11:34 PM •
ADMIN
Hello there, unfortunately we have decided to deny your appeal. Your ban will remain.

[lethal olive]

@pulsar grotto

[paper cloud]

4.5 hours later, i'll just quit and play fied, cheers....

[whole estuary]

Admins can some1 check this ticket? #f5847b

[long wren]

tickets are processed in the order they are received so please be patient

[pulsar grotto]

Sounds like final decision has been made by the admin in this case

[lethal olive]

So there wasn't even any verification

just a ban for no reason

[dark granite]

Have you checked the status of the proxy/VPN provider? Rustoria would not dictate the route they send your traffic across their own network. Perhaps you should check with them too?

[hollow shell]

and how to log in to another acc on rustoria

[whole estuary]

there is a cheater on eu medium and its been two days and he didn't get banned

[half latch]

Why cant i see leaderboard stats on rustoria.co?

[grand skiff]

can someone check my ticket on main

[void nebula]

!force

[glass olive]

Hey, @void nebula

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1725559200:F> (your local time) is the time of the next force wipe and it will happen <t:1725559200:R>.

[void nebula]

[dark granite]

What sort of ticket, please? The admins work on them in order they were received so it should be seen soon. Keep checking the ticket on the website.

[void nebula]

next force wipe will be 21 days ago💀

[dark granite]

Well spotted 🙂 We’ll make sure that get’s updated.

[void nebula]

[agile holly]

https://steamcommunity.com/id/Likan1773/ disconect ban evasion help pls

[toxic urchin]

!appeal

[glass olive]

Hey, @agile holly

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft glacier]

https://steamcommunity.com/profiles/76561199275834072/ I was banned for no reason, I did not download cheats and did not play any games with them. I ask you to unban the rustoria eu mein server. when I log on to the server, I get kicked out for hacking.

[whole dew]

!appeal

[glass olive]

Hey, @soft glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grim beacon]

76561199749732648

[dark granite]

Hi, what’s the problem? If you can’t get on the server due to a ban warning:-

[dark granite]

!appeal

[glass olive]

Hey, @grim beacon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warm pendant]

can I play on toria servers with a EAC BAN ON RUST that was 365 days ago?

[cyan thicket]

can i get my vip moved to eu small instead of eu main i bought the wrong vip 76561199365826575

pretty please

[junior mulch]

Hey please open a ticket in #payment-support

[valid agate]

got kicked for eac and now have to wait for a 450 q ><

[unkempt cloud]

appeal#189aab

@lilac nova appeal#189aab 封小号什么意思啊，落地死给封了

[ruby basin]

could u ban this guy already https://steamcommunity.com/id/metamorphosis123/

[whole dew]

!report

[glass olive]

Hey, @ruby basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solar crystal]

wtf im banned from hacking and i never fucking cheated in my life wtf

[whole dew]

!appeal

[glass olive]

Hey, @solar crystal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unkempt cloud]

@lilac nova appeal#189aab 封小号什么意思啊，落地死给封了

[ornate kettle]

admins, i bought vip rustoria eu main ,but anyway stay in que how to fix it?

[ruby basin]

whats the estimated respose time?

[whole dew]

1-3 business days

[river lagoon]

💀

[ornate kettle]

mr admin why i buy vip rustoria eu main, but i cant connect without queeeeeee

[acoustic cobalt]

Appeal #c60377 Че за херня, обещали за 3 дня проверить. Уже конец 3 дня!!!!

[thorny dune]

Please open a #payment-support ticket if you are still experiencing issues

[acoustic cobalt]

У меня подача аппеляции на разбан

Уже ебать 3 дня не проверяют, что у вас такие админы

<@&274971100184576010>

<@&274971100184576010>

[spare prawn]

!report

[glass olive]

Hey, @spare prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unkempt cloud]

appeal#189aab 为什么

[north crest]

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[acoustic cobalt]

I was banned for nothing for a week!!! It has been 3 days since the appeal against the ban. It is written that they will check for 3 days , as a result , more than three days
RUSTORIA ADMINS, WHERE ARE YOU?
WHAT'S THE DEAL????

I WANT TO PLAY!!!!!!!!!!!!!!

Appeal #c60377

[spare prawn]

bro on rustoira sea main there is the mot obvious cheater its not even funny there is 2 people who are on a day old account and are tracking us through water and perfect spray and wallhacks

[acoustic cobalt]

I'm going to burn you right now!!
Let me fucking play already!!!!

It's been written for 1-3 days , it's been more than three days.
If you wrote it, then check it during this time.

YOU DIDN'T SPECIFY THAT IT COULD BE MORE THAN THREE DAYS.!!!!

<@&274971100184576010>

@echo venture

[ornate kettle]

@north crest why i buy vip rustoria eu main, but i cant connect without que??????????

alo admins can someone help me 1 hour i wait que hello

hello

[vale matrix]

i am banned??? amazing anti cheat

[whole dew]

#payment-support

[whole dew]

!appeal

[glass olive]

Hey, @vale matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate kettle]

how much time i need wait ?

[whole dew]

please be patient, we have many tickets at this time

[whole dew]

I can not tell you an exact time, sorry. Our team will be trying to get to you as soon as they can

[willow elm]

can confirm please help, they are so blatant

[vale matrix]

it says ive been banned 5months ago on eu long but i dont even own rust for this long + im banned on eu medium cuz dumb anti cheat i have 1 clip as proof + yall mods can pc check me or whatever or spectate me idc.

[near halo]

please do not call them out in chat, make a ticket on the support website --> https://rustoria.co/support/report

[near halo]

please make an appeal

[vale matrix]

i did but i cant send clips there

[near halo]

Upload to youtube or streamable and include the link in your ticket

[vale matrix]

like bro fix anti cheat i just wanted to refresh upkeep

[vale matrix]

i already submitted

[near halo]

then please wait for a response

[vale matrix]

guess no rust today

😡

on leaderboard it say si have 3d 6h 50m and now i have false ban cuz 🤓 anti cheat gg

[near halo]

so u guys dont think about what ppl are thinking about ur server what a bad admin fr 😂😂

why u so mad man im so sure u know what am i saying and i hope rustorias owner know that thing too

[pure bronze]

he mad bcs they can't make this shit up

this server is always broken on wipe days, wasting my money by donating them + there are so many cheaters on the server

support team checking and banning cheaters after 10 hours, that's why he mad

[near halo]

and also players are getting false banned

[pure bronze]

not even talking about letting new accounts to join the server, this is probably because facepunch wants to make money on cheaters and they can't do anything in this case xD

[wanton island]

where can i report a player?

[near halo]

u can but if u report they dont really ban

[pure bronze]

well this server is non playable

[near halo]

you can report someone on our support website https://rustoria.co/support/report

[near halo]

This is the support channel, if you don't require assistance please move to #general

[wide crystal]

Am I bout to get beamed lol

[ocean void]

!scam

[glass olive]

Hey, @wide crystal

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[near halo]

!scam please block and report them to steam

[glass olive]

Hey, @wide crystal

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[wide crystal]

lol it a pretty good method tho

[gleaming compass]

Am i allowed to play RTG /UKN whilst having a gameban?

[pure bronze]

go create a new acc bro they don't care if you create a new acc and fck everyone with your cheat

[gleaming compass]

Lol?

[raven mist]

Move to #general already

[raven mist]

Believe so hes

Yes*

[gleaming compass]

alright dope ty

[terse knoll]

when they check my ticket, he plays with input

[raven mist]

Asap! Most servers wiped today so can be a little bit delayed

[radiant jackal]

Help man created ticket sea main hacker 1 hour account blatant hacking

[ocean void]

Tickets are handled in the order they are received, please remain paitent and an admin will take a look as soon as one is available.

@stark fjord anything we can help you with?

[pure bronze]

Yeah there is 2 cheaters on outside and I reported them 1h and 20m ago

[radiant jackal]

Bruh 1 hour account headshot all with bow

[pure bronze]

I can't go outside and I think I just need to wait in my base for 6 hours or maybe they get game banned in 6 hours

[ocean void]

i can understand that being frustrating but as soon as an admin is available they will take a look at your ticket, we appreciate your patience

[radiant jackal]

just ruined wipe day crazy man

[pure bronze]

yeah im not even talking about the 2 hour of server lag i just can't play on your servers bro

or maybe im better buying a cheat program and play with new accs idk

[ocean void]

!appeal @stark fjord

[glass olive]

Hey, @stark fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure bronze]

this looks better xD it's more useful donating your servers every week

[raven mist]

Do whatever you want sir! But please move out of support 🙌

[pure bronze]

Sounds like you don't want to see complainers in here but im right about all the things I complain

[near halo]

this is the support channel, complain all you want in #general but if you don't require assistance then please stop chatting in this channel.

[raven mist]

We dont want this channel to be spammed as there might be players needing help (non ticket support) you can complain as much as you want in #general

[pure bronze]

yes I need help, please check my tickets before wipe ends thanks

[raven mist]

Read again what i said above

Last warning now, move to #general

[terse knoll]

I'm just shocked, ban the cheater as soon as possible

[raven mist]

If they are found to be cheating they will

[terse knoll]

Ticket #d17f56

[raven mist]

No need to call it out here, wait for your ticket to be replied to

[terse knoll]

he has a stim level of 0, 1 friend

[hazy garnet]

@lyric basalt hey man

answer in pm

[raven mist]

@balmy cypress @hot edge

[thick kernel]

How do I get unbanned, due to an association ban? 8 hours left to be unbanned, but I wanted to play the wipe today at 6pm BRL

[agile knoll]

!appeal

[glass olive]

Hey, @thick kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick kernel]

thanks

[fresh tide]

REPORT

[glass olive]

Hey, @fresh tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fresh tide]

/ticket

[glass olive]

Hey, @fresh tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thick kernel]

It says that I have already made an appeal, and I can't make another one, is there no way to unban it first? stop playing wipe today? 7 hours left for me to be unbanned

[near halo]

If you already have an open appeal then please wait for a response. The standard response time for an appeal is 1-3 business days.

[dark granite]

!ticket You need to do that / command in game, or follow the instructions below.

[glass olive]

Hey, @fresh tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

but if you already received an answer to your appeal then I believe that is the final answer and you will have to wait the 7 hours

[thick kernel]

I didn't receive a response, it's been 3 days since I sent the appeal

[true belfry]

Appeals take 1-3 business days to get a response so you will probably get a response in not that long i believe.

[thick kernel]

ok then, thanks

[silent mortar]

Anyone ever look into it

[slow sapphire]

why on ur server dont work 5 minute for join?

[unborn cosmos]

what server are you attempting to join?

[proper laurel]

do i have vip? my name is not yellow

[junior mulch]

Link on our website to receive the role

[junior mulch]

Hey please read here - #announcements message

[proper laurel]

thanks gorgeous

[vale matrix]

my friend said thats a "wag ban" or sum that means someone else has been on my pc and got banend how tf does that even work noone has ever been on my pc

[gritty lotus]

why dose my vip not work

[near halo]

you will need to wait for a response on your appeal. the standard response time for an appeal is 1-3 business days

[near halo]

did it expire?

[gritty lotus]

no

[near halo]

please make a ticket in #payment-support

[ripe cargo]

im unable to purchase VIP for the server because of a trade ban on my steam

[gritty lotus]

@near halo there is no one answring me

[near halo]

for payment support tickets only a select few can help with this to keep your information safe since it contains private and sensitive information. please be patient and you will get a response as soon as an admin becomes available

[gilded bramble]

hy

[near halo]

hi, is there something you need help with?

[gilded bramble]

I wanted to know if any admin is going to take action against some players on the server 5x duo trio that are hacking

[near halo]

did you make a ticket?

[gilded bramble]

bro I don't know how to do any of that I have already reported the players on several occasions and I see that no one takes action on that

[near halo]

If you suspect a player is not following the rules you can report them on our support website --> https://rustoria.co/support/report or you can do the command in game /ticket and add your message. Another way to report is f7 in game but that will go to facepunch and not the admins.

[gilded bramble]

ok thx bro

[chilly field]

Disconnected Come to Discord.gg/rustoria - Anabolic Jenx

[near halo]

message anabolic jenx your steam id and wait for a response

[gilded bramble]

It's that they take advantage of the fact that it's a low-pop server and so they come in to test their cheetas.

[chilly field]

Where should I send it?

[near halo]

i have no clue why rulebreakers do what they do. keep reporting them and admins will look into them as best they can

[near halo]

you can DM him

[chilly field]

I don't understand much with him, I don't understand Russian

[near halo]

is there a language aside from English you prefer to communicate in?

[chilly field]

In Russian

Mr.@near halo

[near halo]

Напишите свой Steam ID и дождитесь его ответа
Его имя в Discord anabolic jenx

[chilly field]

I'm going to write him my steam ID now

[near halo]

Спасибо. Пожалуйста, наберитесь терпения, и он ответит, как только сможет

[chilly field]

I can't write because I don't have him as a friend

[near halo]

Добавьте его

[terse knoll]

I don’t know how you check people, but just when I run to my house it doesn’t matter after 5-10 minutes. a person runs exactly towards me 15 times; this is already a situation where there are forests. And I have a video moment where you can see that he burned his wh

[unborn cosmos]

!report - if you suspect a player of cheating please make a report through the link below 🙂

[glass olive]

Hey, @terse knoll

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[novel dragon]

connect main.rustoria.us:28010

i was at outpost recycling and got kick now im in a 117 players queue? please explain @fossil igloo

@stiff widget

[broken sorrel]

hello

[near halo]

hi, is there something you need help with?

[upbeat owl]

i need help

[near halo]

what is it you need help with?

[upbeat owl]

im trying to buy vip and a error code keeps popping up

[broken sorrel]

yeah

[near halo]

is it out of stock?

[near halo]

what is it you need help with?

[broken sorrel]

They banned me last week for 1 week without proof just because my team is good. Now I want to enter the br main wipe and I find that I have to wait 11 more hours to be able to play again since the ban was something stupid

[near halo]

you wouldn't get banned for the reason of "your team is good" - but if you have already made an appeal and received a response then i believe that is the final answer. if you haven't made an appeal yet you can do that on our support website --> https://rustoria.co/support/appeal

[broken sorrel]

I have already made the appeal but no one has answered me. Was the ban without evidence just because he hit bullets? is that the test?

[near halo]

the standard response time for an appeal is 1-3 business days. if you already have an open appeal then please wait for admin to respond

[broken sorrel]

You can't answer my appeal? The ban and wipe ends in 11 hours, now the server should I miss the entire wipe again?

[near halo]

that isn't something i can do. you will have to wait for a response from the banning admin

[broken sorrel]

alr

[broken sorrel]

When you answer me, the ban will already be over...

[near halo]

so wait out the ban

[hot edge]

@balmy cypress DM check ❤️

[hoary wave]

i wanna join US main but whenever i join it says steam auth failed

[tough jewel]

can some 1 check the hacker ?

[unborn cosmos]

!report

[glass olive]

Hey, @tough jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[orchid light]

How can I use the VIP commands in Rustia BR Long?

[proper laurel]

When will leaderboards work?

[slim ivy]

any mod on?

how can I buy VIP BR MAIN?

[unborn cosmos]

!donate

[glass olive]

Hey, @slim ivy

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[orchid light]

How can I use the VIP commands in Rustia BR Long?
<@&393554009799000064> <@&274971100184576010>

[shy remnant]

There is no commands to use

[orchid light]

Which VIP do I buy to use skins on my items?

[shy remnant]

On vanilla servers, none

VIP on Vanilla servers such as BR Main only offer queue skip

[orchid light]

I use br long, I've seen several with VIP skins on weapons, how can I have them too?

[shy remnant]

This is not possible on Vanilla servers as stated above

Because it’s Official Vanilla

[slim ivy]

could you add more VIP to administrative sales?

on BR MAIN

[long wren]

nope

[slim ivy]

why? last wipe had 750 pop

[orchid light]

Explain to me how br long has chests with skins, clothes with skins?

[shy remnant]

If you are talking about a skinbox, there is no such thing on any official servers

It’s only on modded

[orchid light]

So, I play in Brazil long, I have a rifle with a skin and a chest piece from the guy I killed

[shy remnant]

Oh you mean skins on weapons that are already on them

You have to buy the skins if you want those on your weapons

If you kill someone that has a skin on his item; then you have it only on that item

[long wren]

@orchid light https://steamcommunity.com/market/search?appid=252490

[orchid light]

So I have to buy it directly on Steam, thank you very much @shy remnant

[tough jewel]

bro i make a ticket they have esp and kill me again can some 1 spektate them

like 1h they cheating wtff loss all my stuff laoprine rustoria eu main wtfff