support

[high plaza]

@raven mist

[raven mist]

Not something we can do im afraid

[long wren]

!ticket

[glass olive]

Hey, @prime whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal jewel]

hey in annoucment it says download the map is it like downloading it makes it faster load in ? or what does map download means

[frail wadi]

if you put the map file in your game directory you will load in slightly faster. You will skip downloading map or something like this when loading

[normal jewel]

❤️

[karmic walrus]

!ticket

[glass olive]

Hey, @karmic walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stoic scaffold]

If I was banned for playing with a cheater, how can I find out the cheater's nickname?

[hexed nimbus]

let your team stream there joining to the server the one caught for cheating will have banned for "hacking" the rest will have "playing with a hacker"

[stoic scaffold]

We kicked a couple of people, it’s unlikely to work this way, is there another way?

[hoary kestrel]

it tell me to dicord luke

[forest lynx]

admin

[west osprey]

?

[raven mist]

!steamid

[glass olive]

Hey, @stoic scaffold

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[smoky stone]

76561199140070750 vpn ban

[frail wadi]

#network-support-old

[thorny dune]

!steamid

[glass olive]

Hey, @hoary kestrel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorn sandal]

<@&274971100184576010> can i talk to admin? im youtuber, i got raided by cheater, have records. Ticket doesn't work

<@&274971100184576010> now we have 7 admins online, will there be any reaction to the message?

[ebon spindle]

Are any admins here?! Or noone cares about servers?

[thorny dune]

What do you mean "tickets dont work?"

[thorny dune]

What do you mean, what is it you need help with?

[thorn sandal]

I got a message that I am making too many tickets and I have to wait. Although I tried to make just one.

I described the problem, provided a steam id, and added a video, but the ticket did not appear after this message that you need to wait.

[thorny dune]

Ahh I see. This is usually because you are trying to upload a file which is too large, if you have some evidence you feel may help and the file is slightly larger, upload it to a service like YouTube or Streamable and share the link in your ticket instead and we'll review it that way.

[thorn sandal]

Can I create a new ticket for the same player and just add a link to the video?

[thorny dune]

Yes of course, that's not a problem

[ebon spindle]

How long it takes to get reply on ticket?

[thorn sandal]

in our case

add new ticket with link

[near halo]

tickets are handled in the order they are received and an admin will take a look into your ticket as soon as one is available. as for appeal responses, those take 1-3 business days.

[deep berry]

I still haven't been banned, although the appeal against the ban has been approved

<@&274971100184576010>

Appeal #295a29

[raven mist]

!steamid

[glass olive]

Hey, @deep berry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brazen tide]

Are there any plans to get populations back up for servers like eu 2x?

[raven mist]

Whenever players join them yes 😅 we cant magically force pop in there

[brazen tide]

Well I didn’t expect it to be forced or magical, but okay

[deep berry]

76561198805504185

[raven mist]

It will be getting back up eventually. Atleast i hope 😀

[raven mist]

Give it 5 mins and you should be good to connect

[earnest flax]

theres a guy rapid fire bow by outpost Rustoria US Mondays

[unborn cosmos]

!report

[glass olive]

Hey, @earnest flax

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[earnest flax]

doin dat

[cinder olive]

rustoria stats doesn't work

@raven mist

Waki waki

[thorn sandal]

usseles ticket system. Guy is offline) Thanks for good time spend

[raven mist]

What else do you expect when someone is offline

[raven mist]

Not much i can do about it lol, all for the devs

[thorn sandal]

we did not expect anything else.

[raven mist]

[vapid zealot]

@raven mist Any way one of the admins can look into why my vip never works recently? i made a ticket

[raven mist]

Thats needs to be done by our payment staff in #payment-support

[vapid zealot]

aight copy that

[cinder olive]

:c call them and tell em FASTER FASTER

common i have to see stuff

very importante

[tribal siren]

any admin i cant contact with my ticket? i suppose to do an appeal but i cant for the reason that i lost my phone and i couldn't log my steam account on browser because of the steam guard. just want to appeal for some mistaken racial slur

[toxic sapphire]

can any staff member DM me

I have evidence of someone trying to steal people's steam accounts and got it on video

so you can warn others not to fall for this scam

[raven mist]

#announcements message

This?

[worldly zenith]

@balmy cypress

u just banned me ?

u said come here

im in vc

[long wren]

send a dm to

[worldly zenith]

dm him ?

[sudden rover]

yea me to?

@balmy cypress what do we need to do?

[raven mist]

Dm luke if they banned u

[worldly zenith]

ok

i dmed him

[toxic sapphire]

Yeah, I have a video you can post there so people understand how these scams gos

[blissful cobalt]

https://www.youtube.com/watch?v=8k0NNMKCnns

[toxic sapphire]

i sent it to you @raven mist

[olive sky]

hey

[round horizon]

что делать с этим?

пишет что сервер отключил поддержку приложения компаньона

😭

[gusty radish]

Rustoria eu long ping server

[cinder olive]

@raven mist

can we do that too?

xD

[raven mist]

If you harm server performance. No

Wouldnt recommend it

[near halo]

can someone help me im banned from the rust discord server and i dont know why or how to join, i tried making alts but it wont let me join on those either they have an email phone number anmd are old enough tell me wqhy pls

[gusty radish]

Rustoria eu long ping server HELP SERVER

Rustoria eu long ping server HELP SERVER

[frail wadi]

#network-support-old

[balmy cypress]

Hi, we cannot assist you with bans on other discords.

[shut axle]

Hello, is there a way to add a bot that displays online on the server to your discord channel?

[daring topaz]

Hello, I just got banned off Rustoria giving me instructions to come discord - Luke, could i get some further information

[long wren]

dm?

[ocean void]

You will have to have a talk with Luke, in the mean time, what is your steam id?/

[daring topaz]

76561199336171545

[ocean void]

Luke will be with you as soon as he is available, thank you for your patience

[daring topaz]

i hope he is 😭 my doors are wide open

[shut axle]

What is "DM"?

[lethal knot]

@balmy cypress hi i was banned from rustoria eu main my nickname "Дырка в голове"

[long wren]

direct message

[compact sand]

so as a solo joined my neighbors team so they would stop demolishing me anytime i left base, log off, then apparently he was hacking so i got banned cause i was on his team, appeal and still banned? 0 interaction besides him inviting me to team as "mercy" so i can actually play the game.

[gray shore]

hey my friend was banned by luke user jx16e2yp he is in support

discord user A-xer3

[long wren]

@balmy cypress !!

[gray shore]

yo @balmy cypress

[violet sentinel]

@long wren@balmy cypress hey i was banned by luke my user jx16e2yp

im in support like for 20 min

[raven mist]

Send them a private message on discord and luke will get back to you

Send @balmy cypress a message

[violet sentinel]

@raven mist i cant send him message

becuse his not my friend

[raven mist]

His dms should be open i think

[violet sentinel]

is not

[north crest]

might need to change your privacy settings

[north crest]

right click this server > Privacy settings > Allow DM's from this server

[violet sentinel]

my bad i did it

[north crest]

no worries! I had a feeling that might be the issue 🙂

[violet sentinel]

how long maybe its take

[north crest]

I'm not sure, just make sure you send him your steamID, and he'll help you as soon as he can.

[violet sentinel]

ok think you

[slate quest]

when will servers be fixed

rustoria 2x vanilla only 16 players day after wipe

[glacial kayak]

STEAM NAME : SOLY
I HAVE ERROR DISCONNECTEC HACKING CAN U FIX THAT BRO ?

[lyric basalt]

!appeal

[glass olive]

Hey, @glacial kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive kindle]

are your dms open bb

[raven mist]

Always for you

[idle zephyr]

why i can 't put some build on my base the server told me it's build block by gera but idk one gera xD

[gusty radish]

ёёёёё

Rustoria EU LONG HELP SERVER

Rustoria EU LONG HELP SERVER

[idle zephyr]

ii ask it bro

Rustoria EU LONG HELP SERVER

[pallid heron]

BEEN 4 DAYS STILL WAITING FOR A RESPONSE TO MY APPEAL

[idle zephyr]

why i can 't put some build on my base the server told me it's build block by gera but idk one gera xD

[gusty radish]

Rustoria EU LONG HELP SERVER

Rustoria EU LONG HELP SERVER

Rustoria EU LONG HELP SERVER

Rustoria EU LONG HELP SERVER

[cobalt siren]

I was playing on a server without cheats and I was kicked with the reason to ban hacking, I just jumped on a wooden block and banned me

[gusty radish]

Rustoria EU LONG HELP SERVER

[raven mist]

Instead of spamming the same thing over and over

Maybe state the issue

[near halo]

!appeal

[glass olive]

Hey, @cobalt siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring topaz]

could i get any help from admins in vc/dms to discuss my ban that didnt have a reason stated in it?

[formal monolith]

Hi there Rize, what's your steam ID?

[daring topaz]

76561199336171545

[formal monolith]

Have you created a ticket yet?

[daring topaz]

i dmed luke, but after a bit of talking luke havent responded for a while.. i just wanna play with my friend 😭

[formal monolith]

I see, I would say just wait for Luke to respond. He should get back to you soon!

[formal monolith]

/appeal

[glass olive]

Hey, @daring topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring topaz]

well its been an hour ever since it happened, so hopefully i’m not getting perma’d of rustoria, and i already sent an appeal

and the fact that i got banned without any actual reason like macro/cheating/anything else i really dont know what i couldve done so bad to get banned off

[formal monolith]

Okay perfect! admins should get to your ticket when they are available. I know it is fraustrating but please be patient with our admins!

[brittle fractal]

Hey for tickets its only trough there site ?

[near halo]

hey there! you can make a ticket through the site or in game by doing the command /ticket and adding your message. you can also make an f7 report which goes to facepunch and not the admins

[near halo]

!ticket

[glass olive]

Hey, @brittle fractal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brittle fractal]

Alright thanks ! I just got banned so I will need to go trough site. Any idea how long it would take ?

[near halo]

if you were banned then you need to make an appeal

[near halo]

!appeal appeal responses take 1-3 business days but could be more or less based on the situation

[glass olive]

Hey, @brittle fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brittle fractal]

Alright thanks a lot !

[near halo]

anytime

[pulsar grotto]

please no advertising

[fathom hawk]

Is there a mod online on EU Mondays?

I need help getting my friend into my team, but the leader is not online, will I get autobanned if i bag my teammate near my TC?

[near halo]

no, you will not get banned for giving a bag to a teammate

[fathom hawk]

but is not in my team

and cant get in the team because of the leader is offline, is it safe this way?

[near halo]

you will not get banned for giving a bag to a teammate. you could create a new team while the leader is away so you are on the same team UI. But bagging teammates will not get you banned even if they are not in your team UI

[fathom hawk]

is the team limit 8 right?

we are 4 already so making new team is shouldnt be good

[near halo]

for EU Monday the team limit is 12

[fathom hawk]

i want to play with the fifth member

ty for the fast answer, I will bag him then into my base

is there a VIP role on this server, I hate waiting for the queue

[near halo]

!vip

[glass olive]

Hey, @fathom hawk

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[cerulean ferry]

admon plz check ticket

[near halo]

tickets are handled in the order they are received and appeal responses take 1-3 business days. please be patient and an admin will take a look as soon as they are able!

[cerulean ferry]

can u look at it tho?

[near halo]

I personally cannot but an admin will take a look as soon as they are available to do so

[buoyant ingot]

cheater on rustoria eu monday in X6

[glass olive]

Hey, @buoyant ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!ticket please create a ticket you can do this on the website which is the first blue link below or in game using the command /ticket. You can also f7 report which goes to facepunch.

[glass olive]

Hey, @buoyant ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[idle zephyr]

who can hhelp me im build blocked by a plyer his doesn't exist

[dapper saffron]

Yo this dude luke wanted me to come discord after banning me

Where is this guy

[near halo]

you can DM him.

[buoyant ingot]

broski we're legit locked its been an hour we can't move our base and noone comes

no admin no facepunch

we lost complete kits to a fcking cheater

[near halo]

did you create a ticket?

[buoyant ingot]

i did

[idle zephyr]

who can hhelp me im build blocked by a plyer his doesn't exist

[near halo]

then an admin will take a look as soon as they are able to. tickets are handled in the order they are received and there may be quite a few before yours. they also need time to investigate the player. please be patient

hello do rustoria accept ban appeals for banned alt account?

[hearty aspen]

@balmy cypress "Disconnected: come to discord... - luke

это что

[full talon]

banned by luke and says to come to discord.

[hearty aspen]

а че куда дальше то, я зашел в сюда

[dapper saffron]

Yea bro same and the dude just ignores

[lean pasture]

wtf

[dapper saffron]

lil bro has time to ban and beg us to come in discord to ignore the messages

[hearty aspen]

I went in, and then where

[glacial herald]

Напишите ему в личку

[hearty aspen]

у тебя была такая херня?

[dapper saffron]

Fucker just wants his discord server to have members

Who would have guessed

[glacial herald]

DM him ur steamID

[dapper saffron]

I have

[glacial herald]

Просто нипиши ему в личку свой стимайди

[near halo]

you been cheating haha skill issue

just adapt lil bro

[dapper saffron]

No

[hearty aspen]

и все?

[dapper saffron]

Ive been beaming and saying slurs thats what ive done

[glacial herald]

Дальше тебе дадут ответ и скажут что делать

[near halo]

no racism on rustoria lil bro follow the rules like a good boy

[glacial herald]

Please wait and you`ll get responce

[slate locust]

any staff in here can help ?

[near halo]

do rustoria accept ban appeals for alt accounts banned for hacking???

[hoary kestrel]

luke is not online

[dapper saffron]

Follow the orders🐑

[glacial herald]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

and now you're banned lil bro 🍓

[near halo]

not answering my question, yes or no

[north crest]

If you were banned on the server for hacking, you need to appeal on the original account

[near halo]

but im banned on my alt though?

so how do i get around that @north crest

[slate locust]

jrdncord i got the same thing happen to me

[near halo]

im IP banned

[north crest]

You have to appeal on the original account that was banned

[near halo]

ok I'm in camomos video 😄

absolutely beaming kids

[slate locust]

empress can u speed up my appeal cos i cant wait 3 days my base will decay

[north crest]

Don't work here. You'll have to wait like everyone else

[hearty aspen]

у него небеспокоить, он не ответит в скором времени..

[near halo]

bros been struggling to farm stone and is primlocked jesus

ben what cheats u use bro @slate locust

[near halo]

ok thanks princess Empress if I get unbanned ill buy your only fans

[dapper saffron]

Empress do you know if this luke guy purposefully doesnt tell the ban reason on the in game ban message and instead begs people to join his discord to grow it bigger

[near halo]

@north crest damn is that a white sofa you have in front of your TV ? looks hella comfy girll 😉

[hearty aspen]

@balmy cypress check my message

[near halo]

dont cheat lil bro

[dapper saffron]

Like bro what do i have to dm my steam to him for. He just banned me 4 minutes ago.

[dapper saffron]

👨🏿‍🌾

[weary mason]

Not the reason, hes going to discuss why once he contacts you, after you are free to leave the discord if you so wish.

[full talon]

banned after killing 3 trashcans with a custom when they are full kit ak

[near halo]

Hey Dimmu could you assist me brother!

[dapper saffron]

Great! looking forward to his response. Hopefully this week!

[near halo]

you sound like a member of the matrix haha sheep

[dapper saffron]

You sound like a 👨🏿‍🌾

[near halo]

Dimmu why do I have to appeal on my OG account for hacking when its my alt I want to get unbanned?

[lean pasture]

is @balmy cypress online

[near halo]

hes getting pegged

[full talon]

i wish in 2024 u could play video games and shit on someone and not have to get banned and then wait to get unbanned for literally playing the game 🤣

[weary mason]

That would be evasion

[lean pasture]

so weird

[near halo]

true so do you accept ban appeals for that or would it be an instant no?

[slate locust]

I want cheating lmao. I think it was a scripting ban cos I was beaming people on cargo

[near halo]

I have a video of @dapper saffron being racist where do i send it

[slate locust]

Here

[dapper saffron]

Happens. Common admins cannot recognize a true beamer.

[slate locust]

True that, bunch of newgen bots ngl

[dapper saffron]

I do too.

[full talon]

im banned for a cheating accusation by 3 random shit players who lost to a custom smg while having full ak kits

[near halo]

yeah why you repeating yourself you mincer

[full talon]

sitting here waiting for luke

[slate locust]

Lmaooo

[full talon]

why are you begging for attention in rustoria discord is the real question

[lean pasture]

💯

[near halo]

no one cares kid go and sit on your roof

[slate locust]

I got the clips of my kills bro but they won’t respond

[full talon]

what does that even mean, you said no one cares but you're arguing with me 🤣

you are so damn weird

[near halo]

you keep giving me attention 😄

silly man haha

[full talon]

you are very odd

[near halo]

and again

[full talon]

serious mental illness seek help man

[near halo]

mmm keep talking to me

[dapper saffron]

jrdn is a triple hs machine, be careful

[lean pasture]

haker

[slate locust]

😂

[near halo]

true guys

[lean pasture]

everyone haker

[slate locust]

Apparently according to bricks on this server

[lean pasture]

like wtf

[near halo]

im famous guys 😄 https://www.youtube.com/watch?v=zfd_t0Yl68M&pp=ygUYbWFraW5nIHJ1c3QgY2hlYXRlcnMgbGFn

[slate locust]

[near halo]

just controlling

[slate locust]

Wait your acc cheating? @near halo

Mega cringe lil man

[near halo]

of course

i was absolute smoking and skinning kids

[lean pasture]

yeah thats weird

[slate locust]

😈

[near halo]

skill issue just adapt

[slate locust]

Bros a freak stay banned

[lean pasture]

fr

[near halo]

cry

[full talon]

you're sitting in a rust discord trying to get attention and you pay money to cheat in a video game man you have some serious serious issues

[hearty fulcrum]

all of you, please move to #general . this is the #support channel which is meant for support requests only, not conversations. you can continue your conversation in the general chat.

[lean pasture]

ben how long you been waiting

[slate locust]

How long does it take for my appeal to be looked at holy

[near halo]

@hearty fulcrum they keep bullying me

[slate locust]

Sorry sir I was wondering if u could look at my ticket now cos I’m online and can respond

[dapper saffron]

Have any of the admins discussed allowing racism on the rust server since 95 percent of rust players are racist therefore alot more people would not be banned and you guys would make 2x money.

[near halo]

what should I do to report them

[slate locust]

🙏

[lean pasture]

@hearty fulcrum why does luke ban instantly after report then take forever to respond

[slate locust]

F7

[near halo]

you mean f1

[slate locust]

F1 report?

[hearty fulcrum]

are you referring to an appeal or a cheater report/ticket?

[near halo]

I have screenshot all their bullying messages do I make a ticket

[near halo]

tell me you're a newgen without telling me you're a new gen

[slate locust]

Appeal, got banned for scripting or something idk

[slate locust]

Your the one saying f1

[near halo]

damn u script hahaahahaa

[full talon]

i am banned by luke and it says to talk to him but as you can see, he doesn't respond to people

[slate locust]

No

[near halo]

yes

[slate locust]

But I look like I do 😂

[near halo]

bro cant even control an ak LOL

[slate locust]

Well idk why I was banned other than me and my duo shitting on T2 kits

[hearty fulcrum]

this is the last warning to keep this channel for support requests only. the next person to continue conversations in this channel will be muted. i am answering your support questions above. you can chat in #general while i respond.

[full talon]

its like talking to a wall im ngl this is insane af

[hearty fulcrum]

timezones are likely a big factor in this. have you dmed luke with your steam id yet?

[hearty fulcrum]

move to #general after your mute is up

[lean pasture]

he just banned everybody

[slate locust]

^ ig so

[hearty fulcrum]

what does your banning reason say? does it say come to discord - luke or does it say something else?

[lean pasture]

it says talk to luke

[hearty fulcrum]

send me a picture please. you can dm me.

[near halo]

@hearty fulcrum do you have instagram babe

[dapper saffron]

Hey cloudie some dude just spiderclimbed on my friends base while saying slurs and stole his mini on eu long. Is there anyway to catch this dude since his name is unknown

[hearty fulcrum]

i'm not too sure about this, but if you have a player that your suspect or if you have a clip of it, you can create a ticket to let the admins know. you can also try to hit the player and grab their id from f1 console, but i dont think it will be their steam id.

[hearty fulcrum]

this is not appropriate, especially in the support channel. further inappropriate comments will lead to a mute.

for @full talon and everyone else who was banned by luke, please make sure that you have sent luke a dm with your steam id. if you don't know how to get your steam id, let me know, and i will help you.

if you have already sent him a dm, please wait, and he will get back to you when he is available. i understand the frustration with this wait, but if you have been banned, it was most likely due to a rulebreak. to avoid this situation in the future, you can play according to the rules of the server and your wipe will not be interrupted with another inconvenience like this one.

[dapper saffron]

Apparently he flew to compound near s16, perhaps one of their group

[eager grail]

Help pls, now cheater play with aim 1000% nickname: Notan

EU LONG server

[near halo]

!ticket please create a ticket you can do this on the website which is the first blue link below or in game using the command /ticket. You can also f7 report which goes to facepunch.

[glass olive]

Hey, @eager grail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

we do not accept reports in discord. please make a ticket with this information@dapper saffron@eager grail

[dapper saffron]

I cannot access the website it says its not available in my country. Is this a bug?

[near halo]

if you can't make a ticket through the website you can also report them in game using the command /ticket and add your message. Or you can make an f7 report which goes to facepunch

[dapper saffron]

I personally cannot because this dude luke banned me from his server for a funny joke but my friend might do so. Anyways, do you guys know if ur website is available in the democratic republif of congo. Im having trouble

[formal monolith]

/Appeal

[glass olive]

Hey, @dapper saffron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

What does the ban message say?

[kindred robin]

Pls how can I contact Luke, he asked me to come to him

[wispy dirge]

You can DM @balmy cypress or wait for him to reply to you here.

[kindred robin]

@balmy cypressWhen are you coming， @wispy dirge Okay, thank you, he gave me an injunction to contact him.

[kindred robin]

How can I send him an email? I don't really understand.

[dapper saffron]

talk to luke

[wispy dirge]

It may be a little while before he gets online, but you should hear back soon.

You will need to wait for him to reply to you here, or reply to your DM to sort out any issues.

[wispy dirge]

If you have DM'd him you will need to wait for his reply.

[dapper saffron]

i have

[kindred robin]

My ban too, talk to Luke

[wispy dirge]

You will both need to wait for his reply.

[kindred robin]

Probably when he will be able to access the Internet

[kindred robin]

If it's too long, I can only contact him next time, because I'm in an internet café, 7 yuan per hour

[wispy dirge]

If I had to guess I would imagine it will be 3-4 hours, maybe more, maybe less.

[wraith slate]

where can i get a appeal

[unborn cosmos]

!appeal

[glass olive]

Hey, @wraith slate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene salmon]

Can you unlink my discord?

[near halo]

!unlink

[glass olive]

Hey, @serene salmon

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[quiet raven]

yo mods why are the modded serv dead now what happen

[wispy dirge]

They die down a bit when school starts up again

[dense ridge]

yo

does any1 in here own a rust ever

server

[ocean void]

is there an issue you are having with a rustoria server?

[teal turtle]

Man, on US Main this is the 2nd time the game bugged out on me simply going down the same elevator for tunnels. Last time I was thrown under the map into water, unable to move until an F1 kill and restarting the game. This time I was disconnected with a red error message. Reconnected dead and lost my stuff.

Is this like a known Facepunch bug, perhaps?

[wild swallow]

What is the reason for getting an error saying hacking?

[ocean void]

you were banned for hacking, you can make an appeal

[ocean void]

!appeal

[glass olive]

Hey, @wild swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

i think i seen someone say something similar happened to them in the last like 2 days but i havent had it happen to me yet luckily

[wild swallow]

Dude, it looks like I was banned 5 months ago, but I was in the game yesterday, don't make a mistake.

Could it be a mistake?

[ocean void]

mistakes can happen but if you make an appeal just explain everything that you can and the appeal so the admin has as much info as possible

[ocean void]

You may do so via the support website https://rustoria.co/support/appeal

[wild swallow]

I have 11 thousand hours in total and I played Rustoria EU Main for 2500 hours.

I'm surprised, I just objected

[ocean void]

The average response time for an appeal is 1-3 business days although it can be more or less depending on the situation. Thank you for your patience 🙏

[near halo]

hello i have problem, have administrator in to online?

[unborn cosmos]

Hello, Im not an admin but what seems to be the problem maybe i can assist

[near halo]

i need only administrator

[thorny hound]

Feel free to dm any admins

[shy remnant]

What for ?

[near halo]

check pm please

[shy remnant]

What is your issue

[earnest pulsar]

how to report cheat?

[shy remnant]

!report

[glass olive]

Hey, @earnest pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Any staff could tell you that btw

[near halo]

Yes, but my house will be destroyed

[shy remnant]

If you got banned, you need to appeal

[near halo]

I was blocked by mistake

[shy remnant]

Not by us but by the game as you said

Make an appeal

That’s the best way to sort this out

[near halo]

yes but my ban is unsteal

[shy remnant]

So please make an appeal

[near halo]

I did it, but by the time it's processed, my house will be destroyed.

[willow gull]

What to do if you mistakenly got banned for hacking? I played too badly for it not to be a mistake

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @willow gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

I was banned by mistake I need urgent admin help my building may be destroyed very soon

[formal monolith]

/appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

!steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

check pm

[fathom hawk]

Where do I contact a mod for eu mondays?

[humble chasm]

@shy remnantI came to Discord looking for you. my steam id 76561199382468868

[cobalt siren]

how long to wait for a response to the appeal?

im wate 15 hours

[solar crest]

will sea main vanilla be force wipe or no

[thorny hound]

for this upcoming wipe? It won't be force wipe is still next week

[north brook]

where can i go to get my vip status auto payment removed and my funds returned since i haven't played on your server for a month and the money was written off

[raven mist]

#payment-support

[north brook]

@raven mist❤️

[fervent granite]

how many days is a ban for playing with a cheater?

[tranquil brook]

why was I banned if I never played with a cheater or with cheats?

[frail wadi]

!appeal

[glass olive]

Hey, @tranquil brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse knoll]

Hello, yesterday I filed a complaint against a player, this afternoon I received a message in growth that he was banned, and now he has been unbanned and is playing. what to do in such a situation?

[terse knoll]

@jagged escarp

@stiff widget

[weary mason]

7days unless repeated offense

[terse knoll]

@weary mason

Hello, yesterday I filed a complaint against a player, this afternoon I received a message in growth that he was banned, and now he has been unbanned and is playing. what to do in such a situation?

[raven mist]

Depending on the ban reason its possible they are unbanned

If you still suspect them to be doing something or w/e report them again

[terse knoll]

@raven mist I received a message about a vac ban, but right now he is playing on the server, how is this possible?

[raven mist]

Its possible that it was a temp eac ban

[weary mason]

This^ make a new ticket and we can review further

[humble chasm]

@shy remnant Discord looking for you. my steam id 76561199382468868

[cinder olive]

waki waki

check my ticket uwu

[raven mist]

Not home

[cinder olive]

get some1 who is

im raiding cheater base after they got banned

[raven mist]

You can wait, you’ll survive 👀

[cinder olive]

and some retard opening their doors with their codes

it was loaded maaan

like LOOOOADED

sheenzy be home

use teleprtation!!!!

[golden bough]

kinda stupid that people can close u in while owners of base are banned already

you should ban him first time he put code of cheating base

[zealous crag]

Disconnected: Come to Discord.gg/rustoria - Luke

What's this?

[cinder olive]

LUKE CHECK MY TICKET

@balmy cypress kitten don't be shyyyy

[zealous crag]

@balmy cypress

LUKE CHECK MY TICKET

[torpid nymph]

Hi.. Is there a admin online on 2x Vanilla

[hexed nimbus]

for a report or bug/issue ?

[torpid nymph]

I cant get online..

Im trying to get on the server, but it sat " Hacking ".. I have NEVER used any

[hexed nimbus]

whats the disconnect message ?

[hexed nimbus]

!appeal

[glass olive]

Hey, @torpid nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

you are banned you need to make a appeal

[torpid nymph]

WHAT..

Done..

[balmy cypress]

?steamid

[glass olive]

Hey, @torpid nymph

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torpid nymph]

76561198992919921

[kindred robin]

@balmy cypress Is it online?

@balmy cypress My account was compromised, I changed my account, prompt me to talk to you

[torpid nymph]

I hope you find out what happend..

[balmy cypress]

Hey, please send me a message with your Steam profile link and I'll help out

[torpid nymph]

ME ?

[kindred robin]

https://steamcommunity.com/profiles/76561199697147396/

[torpid nymph]

76561198992919921

[fair karma]

When connecting to the server it should tell you how much time if you got banned, but if you’re asking out of curiosity I’m not sure, I think it’s 7 days but make a !ticket to get an official answer

[vapid garden]

https://steamcommunity.com/profiles/76561199630312144/

good evening, I got banned, I don't know why, since I only play in the PC club

[gloomy sparrow]

!appeal

[glass olive]

Hey, @vapid garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vapid garden]

можно сылку на сайт???

[grand skiff]

can players play if they have a ban on csgo from over a year ago?

[raven mist]

Yeah they can

[zealous crag]

My T.C. is running out of supplies tonight

Please check my ticket

@balmy cypress

[pearl girder]

Anyone from Support responsible for Hacking?

[kindred robin]

@balmy cypressI'm still waiting for you,

[scarlet hull]

im cheating

i use cheats

[raven mist]

Weird flex

[torpid nymph]

Any admin online here ?

[toxic urchin]

what do you need help with

[torpid nymph]

I have send a ticket about im baned from a server.. But i have never used anything

I have send my steamid

[toxic urchin]

did you appeal on the site?

[torpid nymph]

Yes

[toxic urchin]

you can only wait for an admin to review the ticket

[torpid nymph]

Okidoki.. Hope they is getting online soon..

And thx 🙂

[toxic urchin]

ofc if you have any other question you can @ me

[torpid nymph]

😄

[balmy cypress]

DM me please

[full talon]

waiting for you since yesterday as well

[slow hare]

where can i report people and add clips to it

[toxic urchin]

!report

[glass olive]

Hey, @slow hare

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow hare]

ty

[toxic urchin]

yw

[weak coyote]

@balmy cypress

What’s going on why does it say come to discord

Is it a ban and what for mate

[full talon]

finally unbanned 🙏

[weary mason]

!steamid Dm him your steamid or post here, once he is available will get back to ya

[glass olive]

Hey, @weak coyote

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[weak coyote]

Already done

[warped tide]

@balmy cypress hey ? go you check me, nah you ban me

[runic brook]

I had played someone who I was unknown. He was hack but I didnt know. So I will play this wipe with my main team. Could you remove my ban. Please

[hexed nimbus]

!appeal

[glass olive]

Hey, @runic brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

https://tenor.com/view/7days-gif-20309510

[runic brook]

This is unfair

I didnt even play. I was afk

[hexed nimbus]

you know what is unfair knowing or not knowing having benefit of a cheater, therefore its a 7 day temp for team and permanent ban for the cheater.

[near halo]

!appeal If you were banned for playing with a cheater creating an appeal would be the best way to go about this

[glass olive]

Hey, @runic brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

allready told him LOL

[near halo]

that's okay

[runic brook]

I didn't play, I just joined, they didn't like it, I left, I won't play with them again, now we were going to enter the wip on Thursday, I was going to get the wip, I was banned.

[near halo]

please create an appeal

[runic brook]

from where

[near halo]

!appeal you can make an appeal using the website which is the first blue link below

[glass olive]

Hey, @runic brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

https://rustoria.co/support/appeal

[plush crane]

where I can create a ticket with report

[torpid nymph]

Is all admin´s sleeping ?

[light summit]

!report

[glass olive]

Hey, @plush crane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plush crane]

!report

[glass olive]

Hey, @plush crane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[light summit]

Hello. I see you've already submitted a ticket to appeal your ban. Please know that admins review tickets in the order they are submitted so it might take them some time to get to yours. The standard response time is 1-3 business days, but can be more or less depending on the situation. Please be a little patient 🙂

[shy remnant]

@kindred robin Do you need help ?

[pine rain]

if i got a cod VAC ban 80 days ago will i get banned when i join a server?

[neat pumice]

No, you won't 🙂

We only moderate publisher bans for Rust

[pine rain]

cheers

[zealous crag]

Can someone help me lift the ban? luke's not answering me. Is he asleep?

[near halo]

Please wait for Luke to get back to you

[inland shard]

why cant admins just ban people, yall need to ban this rexxx freak on mondays. hes the most blantant esp and multiple people have been complaining about him. yall need to do your job its just outrages you wonder why people switch servers and you loose pop

[ocean void]

Calling them out by name in discord or game chat is the first thing that makes it harder for admins to handle cheaters so please refrain from calling them out in chat. place a /ticket in rust game chat or visit https://rustoria.co/support/report to report the suspected cheater.

[fresh iron]

why is the eu 2x vanilla so low pop on wipe days?

[digital hawk]

Disconnected from server and cant join back even after 5 restarts of steam and rust

[hidden lodge]

can someone help me? i got banned for no reason

[gloomy sparrow]

!appeal

[glass olive]

Hey, @hidden lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hidden lodge]

what a good server

[digital hawk]

Can anyone help me?

[hidden lodge]

<@&274971100184576010>

[gloomy sparrow]

#support message

[hidden lodge]

i did

[gloomy sparrow]

then please wait

[hidden lodge]

how long

[gloomy sparrow]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hidden lodge]

sounds like laziness. Base for sure decaying now. thanks

[gloomy sparrow]

i have just looked and your ban is legit you need to wait for a response from the banning admin

[hidden lodge]

but how playing solo and having allies gets me banned. I wasn't even on when i got banned. i was asleep

[gloomy sparrow]

https://rustoria.co/rules/vanilla

[hidden lodge]

yea?

[gloomy sparrow]

...

[hidden lodge]

...

what so i have to wait 6 days

like what

[gloomy sparrow]

you have to wait for a response on your appeal

[hidden lodge]

yup

[vital talon]

hi! can I speak to an admin please I'm in the VC or refer me to anyone available, thank you

<@&274971100184576010>

[light summit]

Hello! Not an admin but let me know how I can help.

[vital talon]

hi! I've observed partiality in global chat moderation and would like to investigate

and present my cases I have screenshots and clips

[light summit]

Sure, would you mind sending me these screenshots via DM please?

[vital talon]

I would like a live interaction. Yes, I've already made a report and appeal previously with both unfavorable responses

[light summit]

I am unable to join VC at the moment but I'm happy to speak further if you think you received an unfavourable response. You may DM me if you'd like 🙂

[vital talon]

I'm not able to, I'm sorry

[gloomy sparrow]

!ticket if you are trying to report someone

[glass olive]

Hey, @vital talon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hidden lodge]

how long does it take to get unbanned? i did the appeal and the admin agreed to unban me.

[ocean void]

Was your appeal approved?

[hidden lodge]

yes

@ocean void

[ocean void]

Try giving it 15 mins before trying to reconnect. If you “spam connect “it can cause issues at times. If still banned after 15 mins come back and post your steam id and an admin will be happy to take a look

[hidden lodge]

Alr thanks. W Mod

[wild swallow]

Dude, I've been waiting for an answer to my ticket for 15 hours, can you help me?

[ocean void]

What’s it an appeal ticket or a reporting a cheater ticket?

[azure remnant]

Why is bradley in r24 and not in launch site?

Eu main

[lyric basalt]

usually hapens 24 hours before wipe that bradley is roaming around the map

[wild swallow]

I objected

[hidden lodge]

Im still banned

on the rustoria appeal page says that im unbanned but on rust it says im still ban

[north crest]

its not been 15 mins. you should wait 15 mins since last connection attempt.

[hidden lodge]

I have waited more than 15 min. my appeal got approved like 40 min ago

[ocean void]

The average response time for an appeal is 1-3 business days although it may be more or less depending on the situation. Thank u for your patience

[ocean void]

What is your steam id so an admin can take a look when one is available

[hidden lodge]

https://steamcommunity.com/profiles/76561199018775875/

[ocean void]

Someone will take a look as soon as an admin is available to do so, your patience is appreciated

[hidden lodge]

alr thanks W mod

It worked thanks again

[clever holly]

Leaderboard is down and it looks like it's been down for long time any update on that?

[ocean void]

The devs are aware of the issue and still working on a fix, we appreciate your patience

[halcyon cloak]

!ticket

[glass olive]

Hey, @halcyon cloak

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon cloak]

Legal, recusaram minha pelação e vão me deixar banido sem ter xitado !!!! kkkk se fuder

[wispy dirge]

Quer apelar de uma proibição?

[sand talon]

hey i sent in an appeal 2h ago and i still havent had anyone talk to me]

[wispy dirge]

Appeals are replied to within 1-3 business days, but can be more or less depending on the situation.

[sand talon]

im with clash u guys helped him like 2h ago

my base is going to be gone in 1-3 days

there no way you have that many appeals to help with. isn't this chat for support so help me im trying to get back to my wipe

[fair karma]

hi, the only way to address appeals is with !appeal, you'll have to wait until your ticket is answered; however we try to answer tickets as fast as we can so an admin will get back to you ASAP : )

[sand talon]

ur saying if i do the ticket thing you guys will get me me sooner?

im a liked person the the server i was on and the ppl want me free

[near halo]

as i told you in the general channel the response time for an appeal is typically 1-3 business days. while the wait can be frustrating, please understand that bans are usually issued due to rule violations. to prevent this from happening again, make sure to follow the server rules carefully, ensuring your gameplay remains uninterrupted.

[sand talon]

i didn't brake any rules tho

i became friends with my Nabors and then got banned the next day

just plz get to my problem tonight so i don't loos my hrs of work

[wispy dirge]

Were you banned for playing with hacker?

[sand talon]

Yes

[wispy dirge]

Those are typically seven days in length, and the only administrator who can approve the appeal is the administrator who issued the ban. You should hear back soon

If you attempt to circumvent the appeals system by logging a ticket, it will be closed stating something along the lines of you need to wait to hear back on the status of the appeal.

So please be patient and wait for the response to your appeal.

As a sidenote this is not a permanent ban.

[sand talon]

Ok thank you

[toxic minnow]

Hello, I am sending this ticket to say that I am not allowed to enter all the Rustoria servers due to hacking harassment, but I have never played on this Rustoria server.

[rose marsh]

!appeal

[glass olive]

Hey, @toxic minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic minnow]

!appeal

[glass olive]

Hey, @toxic minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

you can make an appeal on the support website https://rustoria.co/support/appeal

[gritty lichen]

When’s the expected fix for the leaderboards?
Been keen to see the updated stats

[graceful chasm]

need help

@near halo

any mods on

urgent

life or death

[gleaming hound]

you are a terrible human being

posting literal illegal gifs

[graceful chasm]

aye bruh he consented

[gleaming hound]

enjoy the ban from discord reported your message to trust and safety :))

[graceful chasm]

lol

[ashen flax]

how do i appeal a ban?

[fathom dagger]

go to website

[strong willow]

@haughty egret

[haughty egret]

!ticket

[glass olive]

Hey, @haughty egret

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[strong willow]

there you go!

[haughty egret]

meanwhile please have a look on that issue while i get this report going

man is terrorizing everyone

[austere escarp]

@west osprey us medium is down btw

[brave lance]

#announcements message

[livid oyster]

admin

[formal monolith]

Hi there! what can I help you with?

[rare berry]

@stiff widget

[keen coral]

Guys

Is there active admins ?

I want u guys to unban me please ( I already did the appeal )

[unborn cosmos]

Hey Ted, the response time for a appeal is 1-3 business days so please be patient 🙂

[keen coral]

Oh god

Well I guess imma hope they respond fast

Because I passed the 180 days vac ban

[unborn cosmos]

I’m sure they will get to it as soon as they can 😁

[toxic urchin]

#looking-for-group ищите людей на этом канале

[keen coral]

Let’s hope so

[night gazelle]

I made an appeal 2 days ago can someone look at it please

[true belfry]

The admins will look thru your ticket as fast as they can

[night gazelle]

thank sorry to bother just hope it’s possible I could play today wipe

[true belfry]

That could be tight, but you will just need to sit and wait and see if they get to your ticket in time for wipe.

[night gazelle]

I hope so

[true belfry]

Is there anything else i could help you whit?

[willow gull]

Good day, yesterday I wrote an appeal and today they appealed my ban, but when I go to the server, I still can't go to the server. What should I do?

[night gazelle]

Thank you

[true belfry]

Post your id 64 in the chat and wait for an admin to look in to it

[willow gull]

And in which chat?

[true belfry]

This one the Support channel.

[willow gull]

so, can we do it right here?

[true belfry]

Yes, post you id 64 here and one of the admins will look in to it

[willow gull]

Thank you, sorry if I was a bit stupid.

76561199350434551

[worthy juniper]

!ticket

[glass olive]

Hey, @worthy juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

You should be good to connect again in a few mins

[dire nimbus]

76561199381931538

[raven mist]

Yours is an actual ban

Make an appeal on bans.rustoria.co

[dire nimbus]

I didn't do anything

[dire nimbus]

I've appealed! Approximate time

[raven mist]

1-3 business days

[dire nimbus]

ok

[dire nimbus]

Why is this happening when I just bought a computer today

[elder compass]

76561199527603450 why was i banned

@raven mist

[rose marsh]

!appeal fill out an appeal and the admins will get to it when they can

[glass olive]

Hey, @elder compass

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

Did you buy your pc second hand per chance?

[elder compass]

would ebay be secound hand?

[rose marsh]

Can be yes

[unborn cosmos]

Depends, it should say in the listing

I only say this as some people sell their pcs second hand that have hwid bans on them and so an innocent player comes along and buys it but when they go to play that they are banned

[elder compass]

so if it was second hand am i fucked

[small compass]

<@&274971100184576010> I wrote an appeal and there is no answer. I'm still banned. I wrote here on the discord server, the administrators told me to try to log into the server, the ban disappeared from the rustoria website, but when I entered the game it appeared again.
will I be unbanned? 76561198841310332

[unborn cosmos]

Not necessarily it’s just an added risk when buying a pc second hand

That the previous owner could have used it for cheats and sold it after he got hwid banned

[raven mist]

!report

[glass olive]

Hey, @raven pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

You have to wait for your appeal. It can take up to 3 business days

[small compass]

date of writing the appeal 07/26/24

[shy remnant]

Then either it’s been suspended because we were waiting for your answer or something else, or it’s been answered and you did not see it

But it’s impossible that it is still opened for that many days

I have just checked a few hours ago and no appeal were more than 3 days old

[small compass]

what does it mean?

[shy remnant]

It means what it means, it’s been approved

[small compass]

I'm still banned

and I can't appeal again

[thorny dune]

!steamid

[glass olive]

Hey, @small compass

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[small compass]

76561198841310332

[thorny dune]

Thank you, this should now be solved and you a can connect again

[torpid nymph]

?? What about my ticket

[torpid nymph]

Can you plc see on my ticket.. Im banned on all servers from about 3 month ago, but i do not know why, and i do not use anything..

[granite plover]

algum MOD BR ?

[thorny dune]

Hey there, looks like your appeal was approved and responded to about an hour ago and you can connect

[torpid nymph]

Any admin online ?

And ONLY admin

[granite plover]

Im banned on all servers from about 3 month ago, but i do not know why, and i do not use anything .. iam getting the same problem

i changed my pc too

[torpid nymph]

I send them a ticket yestoday, but no answer.. Other players send today and they get answer..

[granite plover]

where i can send a ticket to resolve this problem

[long wren]

!ticket

[glass olive]

Hey, @granite plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

you got ban evasion ?

[granite plover]

no it only says hacking, but i dont use . and i did not get vac

[torpid nymph]

ME2

[raven mist]

@torpid nymph

[granite plover]

i send a ticket to rustoria

[torpid nymph]

So i can play ?

[near halo]

yes

[torpid nymph]

Wiiii

But why was i banned ?

[long wren]

tickets are processed in the order they are received

[torpid nymph]

Can you tell me why i was banned ?

[turbid kernel]

I'm getting spam messages about buying games from @haughty relic in my dms if you guys could ban him from the discord that would be great

[elder oasis]

i am not a player of this server but this is very strange.

[near halo]

is there something i can help you with?

[elder oasis]

For sure i get steam pms from people claiming to be a rustoria admin

and need my help

[near halo]

!scam

[glass olive]

Hey, @elder oasis

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[near halo]

admins will never dm you on steam best to block and report please

[elder oasis]

gotcha not a rust player anymore but thought i would warn you about it.

take care and goodluck

[near halo]

thank you

[crisp inlet]

playing with hacker Is the ban permanent?

[hexed nimbus]

If it’s first time ( unless it’s proven that you knew this 100% ) then it’s 7 day temp but do make a appeal

You will see a timer if it’s a temp after appeal for how long you been banned

[gritty lichen]

@raven mist would u know when the rustoria website is getting updated ?

[nimble tiger]

76561199076967071 this guy is hacker

[patent bolt]

!report

[glass olive]

Hey, @nimble tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Honestly not sure, but im pretty sure its been worked on

Lemme ask for an update

[crisp inlet]

This is my first time, please check my appeal

[raven mist]

!steamid

[glass olive]

Hey, @crisp inlet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crisp inlet]

@raven mist 76561199315466893

pls!

[raven mist]

Doesnt seem to be perm but 7 days

[hidden notch]

im cant make ticket on website and this is what he show ''Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.''

what its mean?

[crisp inlet]

ok thanks

[raven mist]

Mean the clip you are trying to upload it to big

[hidden notch]

ok thanks

[burnt quest]

How can I download the map of eu mian

[true belfry]

!mapvote

[glass olive]

Hey, @burnt quest

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[long wren]

only the map maker can download it

[burnt quest]

Is the server file sent 10 minutes before the server is launched?

[gritty lichen]

Thanks! appreciate it

[long wren]

ummm idk sorry

[dire bear]

can a moderator check my ticket pls (my name is mizzou)

[hexed nimbus]

admins look at tickets constantly and go trough them in order the come in, if its a appeal those can take up to 3 business days to be reviewed

[dire bear]

it's been 3 days ago

[unkempt ocean]

can someone link me the map to today EU MAIN ?

[mystic osprey]

can i have my association ban lifted for wipe

it dosent end till like 3am tonight

[median yarrow]

!appeal

[glass olive]

Hey, @mystic osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mystic osprey]

i already appealed

yall denied it

[median yarrow]

you will just have to wait the ban, sorry

[mystic osprey]

im raiding you

[little leaf]

.

[young rock]

hello

how do i report a nazy base?

[agile knoll]

!ticket

[glass olive]

Hey, @young rock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

@vital folio

Can u say max slots rustoria medium eu

[true belfry]

!slots

[glass olive]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[thorn jasper]

i accidently bought vip for wrong account can i have it transferered

[long wren]

#payment-support

[heady lodge]

I have my youtube and twitch linked and in game says it doesnt ... even after 3h after doing it

[thorn jasper]

rip making ticket gg wipe¨'

[shy remnant]

If you haven’t used it on the other account, feel free to buy a new one on the correct account and ask for a refund on the other

That’s the fastest way to get it solved at least for your queue skip for wipe

But only if you have not used the VIP on the other account

[versed pollen]

Greetings
They said that everyone gets + 1 month priority for rustoria eu medium.
But no one got it.
How is this?

[near halo]

for those who purchased they need to make a #payment-support ticket to claim the extended vip

[lyric helm]

hey there. id like to purchase vip for eu main for my account and my 5 team mates. how do i do this? can i gift vip?

[raven mist]

You can gift a vip when you buy it

Theres a checkbox to gift it

[lyric helm]

ok thanks

[silk loom]

!ticket

[glass olive]

Hey, @silk loom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sage sapphire]

Guyys

when wipe the Br main ?

how can i see the time left

[long wren]

#general message

[dreamy pelican]

What's online in EU 2x vanilla

[halcyon sluice]

Why am I revoked by vip?

[lyric basalt]

Please wait for the response from our payment team in your ticket

[halcyon sluice]

It's a long wait?

[lyric basalt]

Depends on their availability , but it should not be long wait

[halcyon sluice]

okay

[tepid flame]

can i use VPN at rustoria server ?

[hexed field]

Admin im stack on rustoria eu main i cant move my nickname adq3meszxfvser2, its happend after i move to tunnels on elevator and im lagging and drop under map after im respawn on my house and cant move like my keyboard is broken but she is fine and i can write chat, i dont want to stay in queue pls helpppp

[modest blade]

Yes you can

[tepid flame]

thx 😄

[hexed field]

@lyric basalt

anyone guys help

[trail umbra]

I need help

why is it that when i join toria i got banned for hacking

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @trail umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[halcyon sluice]

@lyric basalt my ticket has been hanging for an hour and I have a wipe with the clan

I just had a VIP annulled

[misty bluff]

how do i remove subscirbtion

[near halo]

!cancel

[glass olive]

Hey, @misty bluff

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[misty bluff]

thanks

[thin wolf]

Do you do any bundles for VIP, like multiple servers at once?

[halcyon sluice]

@near halo

Help me please

[near halo]

what is it you need help with?

[halcyon sluice]

Why should I cancel my VIP?

[near halo]

that is entirely your choice if you wish to cancel a subscription or not. i was responding to someone else asking how they could remove their subscription.

[halcyon sluice]

Is it possible to return the subscription to me canceled by the person who bought it

[silk walrus]

US Medium wipe time

[near halo]

Honestly I am not sure. I would wait for a response on your ticket. An admin will have a look as soon as they are available to do so

[cursive kayak]

@silk walrus

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1726772400:F> (<t:1726772400:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[silk walrus]

oooh, ty! didnt know the command

[halcyon sluice]

😭

[slow sapphire]

cheater on rustoria eu small nickname - respond

[glass olive]

Hey, @slow sapphire

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

hi, please do not call out rulebreakers in chat! create a ticket. you can do that on the support website or using the command /ticket in game

[amber spear]

/ticket

[glass olive]

Hey, @amber spear

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Feel free to DM me and send me some more info

[languid forum]

!map

[glass olive]

Hey, @languid forum

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[wary osprey]

stuck on negotianting connection us main

[amber jackal]

our entire team is banned on rustoria for a solo that asked us not to kill him

[polar pivot]

!ticket

[glass olive]

Hey, @polar pivot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[amber jackal]

is there any admins that can help sort this out

[woven shadow]

we are trying to figure it out! it's happening to everyone.

[wary osprey]

who u

[cloud sparrow]

it says im banned for hacking

but im not actually banned?

[raven mist]

!steamid

[glass olive]

Hey, @cloud sparrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cloud sparrow]

yeh nice i try play wipe n im banned

[potent stratus]

just dont cheat lil bro!!

[cloud sparrow]

im not cheating idiot

[potent stratus]

mhmm

[cloud sparrow]

???

[potent stratus]

random u are

[raven mist]

Send me your steamid

Read 😂

[potent stratus]

this guy cant read bro

[cloud sparrow]

DMS

HUHHHH how does this make sense

[potent stratus]

SEND HIM UR STEAM ID SO HE CAN LOOK INTO IT

[half minnow]

anyone know how to get past the Disconnected:come to discord

keeps telling me this everytime i try to connect

[raven mist]

What name appears right next to it

[half minnow]

Jyrcella

[raven mist]

Dm @noble terrace

[half minnow]

alright but what does it mean? why cant i connect

the person i needed to dm aint even on

[ocean void]

You wont be able to connect until you have a conversation with the admin Jyrcella. You can send them a DM and wait for them to reply. Thank you for your patience

[half minnow]

so server wipes and i have to wait for this person to log on and respond to me on wipe day crazy work

i bought vip to can i at least get that money back

[sand talon]

i had someone text me back about my appeal a few hours ago and they just disappeared

[ocean void]

i can understand your frustration, but yes you will have to have a talk with jyrcella

[half minnow]

for what reasons tho i havent even been on for the last week why wouldnt i be able to connect now

[ocean void]

Was your appeal approved on the support website?

[half minnow]

it was fine last time i played

[sand talon]

no i just got asked 1 question

[shy remnant]

!steamid

[glass olive]

Hey, @half minnow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flat fractal]

Good day , Actually I was banned on Rustoria US main , reason hacking , but it's definitely mistake, because I never use any prohibited soft . I ask U to give me permit fot play on this server.

[shy remnant]

!steamid

[glass olive]

Hey, @flat fractal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[half minnow]

76561199071130152

thatsa my id now what

[shy remnant]

I was checking if you did not experienced a VPN ban or something

But you were banned on 11/09 this month, because @noble terrace wants to chat with you

Sorry, I can't do anything more. If it was an error I could've helped

[half minnow]

because they wanna chat with me what kind of reason is that

i dont think i even played that day i was done with wipe after like 4 days

[shy remnant]

They have to talk with you

[half minnow]

okay so i cant be unbanned in the mean time whedn i wait for them to actually get online

[opaque mountain]

any mod who can help me

[half minnow]

server just wiped im tryna play

[shy remnant]

Have you DMed Jyrcella yet ?

[half minnow]

i did

like 20min ago and havent heard anything yet

[flat fractal]

76561198822885522

[sand talon]

any way the person talking to me about my appeal could continue so i can get back to my wipe

[shy remnant]

I have informed Jyrcella of your request

[sand talon]

ivw been waiting 22 h

[shy remnant]

Resolved, try again in 10mn

[sand talon]

piwel think you could help me

[shy remnant]

about ?

[sand talon]

my appeal

[shy remnant]

!stemaid

[glass olive]

Hey, @sand talon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sand talon]

76561199049232826

[toxic minnow]

!appel

[shy remnant]

You have to wait for the banning admin to take a decision on this appeal

Can't do anything more

I've notified them that you responded

[toxic minnow]

!appel

[shy remnant]

!appeal

[glass olive]

Hey, @toxic minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand talon]

thank you how long do you think it will take

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand talon]

i think mine is important bc i didint do anything

[half minnow]

how long am i going to have to wait cause this is dumb asf

[sand talon]

ong

ive been waiting 22 h

[shy remnant]

standard response time is 1-3 business days

[half minnow]

insane considering its wipe day would expect some better response time

[sand talon]

ppls wipe are going to shit rn lol

[half minnow]

fr was hopping to get on and get a start for my group but nvm gotta wait for some random mf to respond to me

[shy remnant]

The ban was 8 days ago, the banning admin has been waiting for you since then. Unfortunately at this time they might not be available

[shy remnant]

Stay respectful please, that's not going to make things go faster tho

I understand your frustration tho

[half minnow]

yeah but see i dont just play rust all day i got a life so havent even been on since then smh

[sand talon]

my base had 10hrs 22hrs ago lol

[shy remnant]

I understand that, but our admins do have a life too

Unfortunately they've been waiting for you since 8 days

Not available at the moment, they will be asap

[half minnow]

so i cant even get my credits back for when i actually need vip?

[shy remnant]

You have to wait for your appeal to be answered, nothing else has to be done

[shy remnant]

you can make a #payment-support ticket of course

If it fits our ToS, they could refund your credits in our store for this VIP

[vocal marsh]

Are there any servers where the studies are stored?

[raven mist]

Monday servers

[vocal marsh]

Do you have a monthly vape there?

[raven mist]

No #server-info