support

[pliant oriole]

cheater

[glass olive]

Hey, @pliant oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant oriole]

!ticket

[glass olive]

Hey, @pliant oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant oriole]

ı creat websıte tıcket please banned

[unborn cosmos]

Thankyou, The admins will review your ticket as soon as they can 🙂

[maiden cipher]

Gerçekmi ?

[noble terrace]

!scam

[glass olive]

Hey, @maiden cipher

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[marble grail]

76561199131061878

[next urchin]

hola,my teammate get vpn banned，please help ！steam id:76561199211212400

[radiant jackal]

SEA MAIN CRAZY HACKER can admins check we reported so many times

[noble terrace]

There are no tickets open for SEA Main right now

F7 reports only go to EAC/Facepunch

If you want to report to Rustoria, please use the /ticket command in game or go to our website

[next urchin]

hola, can u help me,please

[stoic hollow]

brother habibi look into the ticket eu-1583

[radiant jackal]

how to open ticket

i F7 reported already

[unborn cosmos]

!report

[glass olive]

Hey, @radiant jackal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Only a couple people can handle payment tickets since it involves sensitive, personal information. Please be patient

[noble terrace]

What's up?

[next urchin]

hola,my teammate get vpn banned，please help ！steam id:76561199211212400

he get vpn banned

[stoic hollow]

:c i paid 5 days ago but okay

i like milfs btw

[radiant jackal]

He got banned

[noble terrace]

Should be fixed now

[next urchin]

thanks

[radiant jackal]

sea main lag?

bet the hacker ddos

[elfin ice]

!ticket

[glass olive]

Hey, @elfin ice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stoic hollow]

I rly hope someone replies to my ticket, i showed proof that i bought vip not long ago and its still keeping me in queue

I have encountered this problem not once but three times already please fix :c

Ticket 1583 EU

[delicate lava]

Hi,admin,The VIP service I purchased has not taken effect yet

[stoic hollow]

dont buy vip not worth, it takes effect later it doesnt, i got scammed and admins need 10 years to reply

[delicate lava]

Ticket eu-1585

[gloomy jolt]

Меня забанили

Кинул апеляцию ее не смотрят

[hexed nimbus]

#payment-support make a ticket here

[raven mist]

Admins dont handle these issues

[glacial herald]

Пожалуйста подождите немного из рассматривают по мере возможности

[tribal merlin]

US Main down?

[brave sinew]

any admin please #56fcdb

[daring abyss]

admin

look this

eu main so fuck

[noble eagle]

What should I do if I log on to the server and get kicked out with the reason Disconnect: HAcking STEAM - https://steamcommunity.com/profiles/76561199512184481/

Rustoria EU LOW POP

help

[ocean void]

what is the issue?

[ocean void]

!appeal

[glass olive]

Hey, @noble eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

you may make an appeal

[pallid heron]

any admis responding to appeals rn?

[daring abyss]

He has been maliciously carding the drone.

[ocean void]

average response time for an appeal is 1-3 business days althought it may be more or less depending on the situation

[ocean void]

It seems like they are just purchasing things from the drone shops? there is a timer after the items have arrived, i beleive its 10 minutes and then u have ability to access the drone shop and the contents inside if there is still loot. unless im misunderstanding

[noble eagle]

check appeal, me not hacking, me unskill

[daring abyss]

oh okey

[noble eagle]

thank

[ocean void]

Среднее время ответа на обращение 1-3 рабочих дня.

[pallid heron]

any admins responding to appeals for us main?

[whole dew]

appeals take 1-3 days to be looked at

[sweet acorn]

what is the reason for that?

[primal dust]

I was recently banned for cheating, but there seems to be a mistake. I was playing EU Long, not EU Mondays as indicated. Could you please review the situation?
Appeal #1c2429

[whole dew]

takes 1-3 days. please be patient

[whole dew]

staff has multiple tickets.

[tired dagger]

need help in game

[light summit]

Hello. What can we help you with?

[tired dagger]

im gliched out im trying to get back to base and im stuck on my boat

every time i hit x i teleports me back to the boat

and my team mates can see where im at but im not moving and ive already restarted my game.

its stuck in this glitch

on rustoria main

same thing happened to my team mate and he f1 killed and his body is completely missing

im loaded with farm and i can't do anything

i swam all the way back and nothing was on the map

on rustoria main

[light summit]

Unfortunately it sounds like a game glitch that admins are unable to interfere or assist with. You may report this as a bug via F7 and have Facepunch look into it 🙂

[manic forge]

hello need help

[ocean void]

what kind of issue are you having?

[manic forge]

alright... i got banned about play with hacker....but from the beginning.. i never know he has use anything until he got kick...show the msg "hack"

[ocean void]

!appeal you may make an appeal via the support website

[glass olive]

Hey, @manic forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[manic forge]

ok tyvm

[stark atlas]

on eu low pop, is it 6 max or just a 6 team ui max?

[noble eagle]

yea

[stark atlas]

which one?

[ocean fulcrum]

random but whats the appeal of playing low pop

[stark atlas]

honestly i dont know, its awful

[drifting quiver]

Can any administrator help my teammate fix the VPN ban? steam id:76561199066033105

[balmy cypress]

Hey, they will need to use https://bans.rustoria.co

[drifting quiver]

I can't find my teammate's vpn ban here, he won't use it himself

The previous VPN was fixed by the administrator and no ticket was submitted

[hexed nimbus]

No ticket no review. It takes less then 5 min to make one. Or just not make it and not getting unbanned if it would be a wrong/vpn ban

[unique dune]

Can I please get an admin to expedite my ban appeal? It's just for cheater association :/

[smoky cape]

Did your appeal get a resposne?

[unique dune]

Not yet it's been 11 hours so far

[smoky cape]

You've gotta give it a little more time than that. Only that admin that banned you can respond to your appeal

[unique dune]

well GG to this wipe then.. waste of buying VIP

I don't understand how they ban people just because I added him to my team in game? I didn't even know the guy I teammed up with some random how am I supposed to know hes cheating?

Pretty ridiculous man at least message me and warn me or something

[smoky cape]

You just gotta be careful with you who you play with in the future

[unique dune]

I mean no matter how careful we are we aren't cheater experts bro it's not like he was aimbotting everyone

He got killed by some revolver kid and he had a semi rifle

[smoky cape]

I understand but at the end of the day, he was still cheating. If your appeal gets denied, your ban will be lifted in 7 days

[unique dune]

hey @Cow you think sitting in this support voice channel will help? na right?

[thin plover]

we only deal with appeals through the appeal system

[unique dune]

please help me anabolic I've never been banned in my 6k hours in Rust I messed up I added some random and 20 minutes later I get banned I didn't even get a chance to figure out he was a cheater

I know there's something you can do :/

[hexed nimbus]

https://tenor.com/view/7days-gif-20309510

[unique dune]

lmao

fucked up man I played solo for 2 straight days grinding BP's.. Got onlined by a 4 man. I was in a vulnerable position I met some random naked seemed like a really nice guy and 20 minutes later RIP.

[modest blade]

The only Thing you can do is make an appeal, expain your situation and wait for response.

[modest blade]

!appeal

[glass olive]

Hey, @unique dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cyan thicket]

can someone please look at my ticket

[frail wadi]

Please be patient

[near halo]

Montana = saulgoodman

this kid is cheating btw

[pallid heron]

knew that kid was cheating

prefiring everything

but whats crazy is that he was rage cheating and somehow we got banned a whole day before they even did

[hearty fulcrum]

if the player has been banned by anticheat, then they are banned from our servers as well, hence the server chat message you have posted a screenshot of.
if you had just meant to share with other players, please use the #general chat and keep this #support channel for support requests only.

[quick escarp]

Fixed, there was some data loss but data from the last 43 hours should be ingested and represented on the leaderboards.

[hushed canyon]

how can i report a chearter?

[uncut valve]

Suddenly, an error popped up that I was playing with cheats, although this is not the case.I wrote in support.There has been no response for a day.Can you help me?

[warm finch]

how long is a cheater association ban

[woven shadow]

It should tell you when you attempt to load into one of our servers.

[unborn cosmos]

!report

[glass olive]

Hey, @hushed canyon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

If you have already made a support ticket then the ticket will be looked at as soon as possible but the average response time is 1-3 business days

[mighty lava]

Please take a look at my most recent report on Eu main rustoria, there is 2 cheaters teaming living right next to me and being annoying

[stark atlas]

if someone had a ban 10 days ago, should they be playing rustoria?

[mighty lava]

anyone please, cant play game getting insta targetted hs

[woven shadow]

Please be patient, someone will deal with your report as soon as possible!

[mighty lava]

better get on it hes going ham

[pliant oriole]

lag eu maın

[mystic osprey]

can someone look at my appeal

its been 2 days

[toxic rain]

can someone come ban this cheater he just killed all 4 of us with only headshots

username is bigdad rustoria us main

[woven shadow]

it usually takes 1-3 days but can be longer based on the situation, please just be patient.

[woven shadow]

!report

[glass olive]

Hey, @toxic rain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant oriole]

<@&274971100184576010>

rustorıa eu maın pıng

[zealous kettle]

Looking into it @pliant oriole

[alpine elm]

Если я буду писать на Русском мои сообщения будут читать? Или тут можно только на английском?

[floral cedar]

please help and look into my support ticket, my buddy was banned for cheating supposedly on a server he never was on and we have his whole battle metrics logs to prove hes never even played that server

<@&274971100184576010>

Ticket #4a6031

[worthy marten]

I was banned when I entered the server for 22 hours because I have a vac ban on my account, but I've been playing Rust for a while on other servers and I've never had a ban on any of them.

I would like to know if this bar is permanent and if it would be possible to remove it soon, as I would like to play with my friends

[unborn cosmos]

!appeal - vac bans aren’t related to rust so this ban would be for a different reason

[glass olive]

Hey, @worthy marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worthy marten]

But the reason described when entering the server is my last ban vac which was less than 180 days ago, but it was in another game not related to rust

[worthy marten]

I'm trying to open a ticket on the website, but it says my ban was not found

[toxic rain]

!report

[glass olive]

Hey, @toxic rain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[worthy marten]

Can opening a ticket on discord resolve anything?

[zealous kettle]

!steamid

[glass olive]

Hey, @worthy marten

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[worthy marten]

76561199040099830

https://steamcommunity.com/profiles/76561199040099830/

[zealous kettle]

I am not seeing you're banned. What server are you trying to connect to?

[worthy marten]

us long III

sorry, i see the other name

[zealous kettle]

This is Rustoria.

All good!

[worthy marten]

yeah, sorry

[torn heart]

I think you are looking for rustafied lol

[worthy marten]

lol

sorry guys

[zealous kettle]

Haha no worries, happens more often than you think

[unique dune]

please spoofy help me man

I grinded solo for 2 days to get blueprints to play this weekend and I got raided and teammed up with some asshole cheater for 15 minutes and got banned with him. it's been 19 hours :/

[weary mason]

If you have made an appeal you will have to wait 1-3business days for assigning admin to review.

[unique dune]

yea but there has to be a way to expedite this man that's literally my whole story

I have over 6,000 hours never been banned before I just want to play I wasted 2 days grinding BP's solo, paid for VIP, and I can't even enjoy the game

it's not even my fault I had no idea he was cheating why am I to blame?

[weary mason]

https://gyazo.com/dd771298338c7ea0bce6a7fd67db7487

The admin will need to review

[unique dune]

yea but that's like saying "Driving in a car with a serial killer is illegal" like how are we supposed to know?

[unborn cosmos]

It is unfortunate when you are playing with someone you didn’t know was cheating which is why it’s a fairly short ban the first time, my advice would be in the future to be extremely cautious with who you let into your team 🙂

But regardless an admin will review your ticket and make a final decision from then

[unique dune]

so unfair man

[unborn cosmos]

some of my friends have been banned for this reason and since then they only play with people they know in real life as an extra precaution

[near halo]

Understood I just want people to know who the cheater is so they don’t add them on discord

[near halo]

L

[grand edge]

whos on us main rn and can give me some free shit

[woven shadow]

this channel is for support and reaching out to staff members, i'd reccomend going to https://discord.com/channels/274965952116817920/274965952116817920 for that

[sour shuttle]

<@&274971100184576010> i just got messaged by some guy named zerkees_ saying that hes an admin and saying that i get a free skin if i vote

[weary mason]

!scam

[glass olive]

Hey, @sour shuttle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[weary mason]

We will never DM you about that rather tag in #giveaways

[sour shuttle]

ok thank you

[kind bay]

hi can i get a response to my appeal? Appeal #75dfcd

[pallid heron]

ADMINS RESPONDING TO APPEALS RN?

[gilded cypress]

Appeal #27728e please respond asap please'

[woven shadow]

@kind bay @pallid heron @gilded cypress please be patient, it usually takes 1-3 business days for a response.

[keen cedar]

To taking kicked by doxing what do I do

[toxic flower]

sea monday plzzzz

[unborn cosmos]

If you have a suggestion #feedback-suggestions would be a great place to share it

[unborn cosmos]

Sorry I don’t completely understand, you have been kicked for doxing?

[unborn cosmos]

!appeal

[glass olive]

Hey, @keen cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark forge]

Appeal #c37da9

[granite pike]

!appeal

[glass olive]

Hey, @granite pike

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorn topaz]

Are the Rustoria Leaderboards messed up?

it seems like it stopped recording US Medium on day 2-3 of wipe

[ionic zealot]

May i ask for Ticket #90283a expedited? this man tracked me 6 squares away to my base is killing everyone in my area

[thorny hound]

Your ticket will be handled with soon, they are dealt with in order

Make sure you provide video or proof on the website

[unborn cosmos]

Yes unfortunately the leaderboards currently aren’t working but it is a known issue to the devs and hopefully will be fixed soon

[thorn topaz]

Missed you on Medium

[unborn cosmos]

?

[safe ravine]

can an admin explain how kids are allowed to take over 1 entrance caves with a million lines of lights everywhere and 20 turrets that you cant rocket at all...literally slams your fps...and thats acceptable???

[pliant iron]

yo admin fucken ban this kid on main

[woven shadow]

if it's not abusing bugs or purposefully attempting to cause server lag than yes, although it may be annoying it is acceptable.

[pliant iron]

i put a ticket in an hour ago

[safe ravine]

alr cool so we can have literally unraidable bases now!

[pliant iron]

https://steamcommunity.com/profiles/76561199143044598

20 hour acc

ban please

[woven shadow]

!report

[glass olive]

Hey, @pliant iron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[safe ravine]

the kid is also doxxing me on the server and i reported it already no response

[woven shadow]

may take a few days, we thank you for your patience!

[safe ravine]

cool hope they dont come to my house and murder me irl

may take a few days!

[mint stream]

yo i keep crashing on some dudes cave base

I can clip it of him crashing my game

[woven shadow]

!ticket

[glass olive]

Hey, @mint stream

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mint stream]

mods can you dm me someone is doxxing in rustoria 10x

[smoky cape]

Please make a ticket

[mint stream]

!ticket

[glass olive]

Hey, @mint stream

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[safe ravine]

i put in a ticket hours ago ab the same guy doxxing and nobody is responding to me

he literally said he is gonna leak my pics and thats not doxxing to you guys??? lmao the entire server has my pics

[raven mist]

We'll get to it asap - lots of tickets come in so sorry for the wait!

Also next time please add a name to your ticket 😉

[safe ravine]

he said it isnt doxxing? i dont get it bruh its i love szaa

[raven mist]

I mean, how would someone get a picture of you? Like where would they initially get such pictures?

[safe ravine]

i have no idea but he definitely has it he added me on discord and sent it to me

[raven mist]

Please add that to your ticket too

[mint stream]

thats my t8 and you can do some serious fraud with a face picture

[tight trout]

i need my vip and pvp ranks extended by one month due to the server issues, i made a ticket it was closed without an answer

[raven mist]

Did you receive credits in the store?

[tight trout]

for one kit

i had two kits i had pvp and hero

[raven mist]

Make another ticket then 😄

[tight trout]

okay lmao wonder when people will start playing again so i can use my credits and it will be worth it

[raven mist]

Hopefully soon 🙏

[unique dune]

man why are the admins so slow to respond to appeals? This is so unfair it's been over 1 day now and I'm still not unbanned

[cinder olive]

1-3 buisness days

it means monday-friday.

[unique dune]

you're trolling right?

[cinder olive]

nope

[unborn cosmos]

the response time for an appeal is 1-3 Business days my friend so the weekend has not counted as business days.

[cinder olive]

exactly what gizmo said

[unique dune]

this is such bullshit man I want my money back for VIP

[cinder olive]

but im faster B)

[unique dune]

fuck this server man that's unbelievable I got banned for teamming with a cheater that I didn't even know cheated how the hell is that even a thing

[cinder olive]

just don't cheat next time simple 😛

[unique dune]

literally makes no sense man

[cinder olive]

and if u're banned for playing with cheater u will stay banned till it's gone

[unique dune]

I never cheated bro I have over 6k hours I added some POS to my team IN GAME

like not even in discord or anything.. 15 mins later im banned

[smoky cape]

!refund

[glass olive]

Hey, @unique dune

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[unique dune]

we built a 2x1 we barely put a level 1 bench on

and what's crazy is theres admins here all day long that are active in chat like why cant they just review peoples appeals

[smoky cape]

Because only the admin who banned you can look into your appeal

[raven mist]

I feel like catching cheaters is way more important then appeals

hence why its 1-3 business days

[unique dune]

shenzy come on bro just unban me man

[cinder olive]

shenzyyy job for you

[raven mist]

also refer to our rules on our website "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

[cinder olive]

:p

[raven mist]

Ticket please 😄

[unique dune]

yea but bro I had no idea he was cheating man how is that my fault

[cinder olive]

bruh i don't wanna

[unique dune]

ill pay you shenzy just unban me dude ill send you $10 in LTC

for your time

[cinder olive]

done u got ticket

[raven mist]

i"m good lmao

[cinder olive]

now go to work! xD

[raven mist]

Eyo!

[unique dune]

come on dawg I'm a good guy man I swear I hate cheaters I hope they all burn in hell

how are u gna punish me for something I didn't even do man

[cinder olive]

https://tenor.com/view/get-back-to-work-gif-1126008344771276194

[smoky cape]

Association

[cinder olive]

faster faster!

[raven mist]

Was there a cheater in your team yes/no?

[unique dune]

bro I just got raided I played 2 entire days solo.. I was in a vulnerable position

[raven mist]

https://tenor.com/view/water-balloon-cry-boy-child-fear-gif-24749838

[cinder olive]

so u got cheater on to deffend? XD

[unique dune]

I added him to my team in game yea but I never had discord or anything with him

[raven mist]

So you were associated with a cheater

[unique dune]

na I got a cheater to restart a base with

but I didn't know he was cheating I would have never teammed with him

[cinder olive]

well mister first rule of rust never add randoms to team without background check

[unborn cosmos]

good person or not JC as I and many others have explained nothing will happen for 1-3 business days minimum when the admin reviews your report.

[unique dune]

I understand I fucked up I get it.. but I've been punished enough it's been 1 day and look at how much I play Rust bro I've never been banned before

[cinder olive]

holy speed reaction

[smoky cape]

That doesn't change anything. You will just have to wait

Nothing can speed up the process

[raven mist]

😂

[cinder olive]

my whip works i guess

[unique dune]

come on shenzy bro I know you can help me man don't leave me hanging dawg

[cinder olive]

xD

[unique dune]

do what's right brother

[raven mist]

Send me a DM with how you met them etc and i'll take a look 🙂

[mystic osprey]

can someone please look at my appeal

[unborn cosmos]

Appeals take between 1-3 business days for a response (weekends not included) so please be patient and it will be attended to as soon as possible 🙂

[noble eagle]

CHECK MY APPEAL, ME NOT CHEATING FUCK

[unborn cosmos]

Please be patient it will be reviewed as soon as possible but appeals take 1-3 business days for a response

[hexed nimbus]

https://tenor.com/view/7days-gif-20309510

[cobalt lotus]

!report

[glass olive]

Hey, @cobalt lotus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy jolt]

Appeal #cef109

Проверьте пожалуйста мою апелляцию

[smoky cape]

Админ рассмотрит это, как только сможет.

[spring cypress]

Надо менять сервер, на сайте на аппеляцию никто не отвечает, а Люк игнорирует мои сообщения

[smoky cape]

@balmy cypress

[vague drum]

Бан на сервере куда обращаться

[weak crane]

cheater on rustoria eu main

[glass olive]

Hey, @weak crane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[weak crane]

https://rustoria.co/tickets/52e491

[olive tendon]

server laaaaaaaaaaaaaaaaaaag sea main

SEA MAIN SO FC LAAAAAAAAAAG WHY

[glass olive]

Hey, @vague drum

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glacial herald]

!appeal

[glass olive]

Hey, @vague drum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant oriole]

<@&274971100184576010>

[weary mason]

?

[pliant oriole]

Isn't racism a reason for a ban?

?

my neighbor is racist

he is stupid turk says stupid things like go cry and kebab is in greece

@weary mason

ı have clip

<@&274971100184576010>

[gloomy sparrow]

We do not moderate voice chat feel free to turn it off

[high cipher]

question then if you dont moderate it

[pliant oriole]

Then can I make disgusting actions in voice chat as much as I want?

[high cipher]

i can scream as many slurs as i want in voice chat without getting banned? (basically what you are saying)

[pliant oriole]

@gloomy sparrow

[gloomy sparrow]

As I said we do not moderate it

[high cipher]

so thats a yes..

[pliant oriole]

ı save ss thanks

[raven mist]

Its not a nice thing to do, and wont make you a better person then the on you are reporting

Be better

[high cipher]

okay but as he said "we do not moderate it" i can do it right?

[raven mist]

Correct we dont

[high cipher]

so i cant get muted for saying it then?

[raven mist]

^

Not going to keep repeating it lol

[olive tendon]

hi why sea server main so very laag

@raven mistso very laaaaaag

[frail wadi]

admins will fix it

[cyan thicket]

someone please look at my ticket it takes like 3 min

76561199365826575

[unborn cosmos]

Admins respond to tickets in the order they come In, please be patient and it will be looked into shortly

[olive tendon]

When will the SEAMIAN issue be resolved?

so fc laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaag

[raven mist]

Make a #network-support-old ticket please

[olive tendon]

SEA MAIN SERBER so FK laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaag

[wooden dune]

get eu long up!

nice got que now and ima get looted good server!!!

[glacial herald]

Im on EU Long rn and its running ok

[elder flume]

Who can help me please

for the ticket

[frail wadi]

You created ticket already?

[elder flume]

Yes i did

[frail wadi]

Admins will look at it as fast as possible

[elder flume]

Oh okey

Also how can i apply for the admin

because there lots of cheater play in ur sever

some of live broadcasts use plug-ins and sell plug-ins on your server

[near halo]

#staff-applications

[elder flume]

ty

it says locked

don't need anymore admin?

[near halo]

!verify you may need to verify first then

[glass olive]

Hey, @elder flume

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[gritty lichen]

Just checking, is it me or is the SEA Long leaderboards not updated for more than 24 hours now?

[raven mist]

Thats not you 😄 Its an ongoing issues but being worked on

[gritty lichen]

ahh ok. Thanks!

[granite carbon]

admin here my neighbors turned on the garlands
Perhaps this is why the server is crashing, I have 7 fps right now

@compact wyvern

K19

<@&274971100184576010>

[long wren]

could you please update the geforce driver to the latest and restart pc again?

[cerulean mist]

luke

[granite carbon]

ок

[marble grail]

/appeal

[glass olive]

Hey, @marble grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean pond]

any ideeas whay i can t trade anyone?

[frosty cradle]

I've been wanting to cancel my EU VIP Long subscription for 2 months but when I press this button nothing happens and now there's no response to my ticket! what is that supposed to mean?

[feral iris]

@light dust is the best head admin in discord servers guys go spam him he is the best player 20k hours 1000 iq human being

[raven mist]

This is not the place for this

[raven mist]

You need to fill in the words in the text box

[feral iris]

Wrong channel shenzyy sorry i wanted to send it to general!

[frosty cradle]

What words? I do that

[raven mist]

!cancel

[glass olive]

Hey, @frosty cradle

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[raven mist]

“I wish to cancel”

[frosty cradle]

ok wait i test

now i cancled thx

[tawny patrol]

so the ticket system is thru the website ?

[raven mist]

Or ingame by using /ticket

[tawny patrol]

cant get in game , get all the way to see my bag to spawn in . then i get disconnected "for hacking" never even logged to a Rustoria server or been banned for cheating on any server . my steam is clean etc .

[raven mist]

!steamid

[glass olive]

Hey, @tawny patrol

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawny patrol]

76561199037609988

[raven mist]

Should be good to join now

[tawny patrol]

you an OG

glooks \

[weak cedar]

@raven mist

[north pendant]

Hello, I'm banned from Rustoria EU, I played without cheats, there are no problems on other servers, tell me what and how @stiff widget

[spring cypress]

@balmy cypress SteamID: 76561199680548538 Don't ignore me

[balmy cypress]

DM me please

[ocean void]

!appeal

[glass olive]

Hey, @north pendant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lusty fox]

YO CAN YOU GUYS BAN QZBUG2 FROM RUSTORIA US MAIN HE IS BLATANTLY CHEATING

[copper ledge]

Help

any admin around?

[ionic holly]

EU LONG RUST+ work?

[gilded cypress]

Appeal #27728e please help

[weary mason]

[copper ledge]

this one too @weary mason

https://steamcommunity.com/profiles/76561199508683953/

[weary mason]

?

[copper ledge]

can you look at it? small peak 3 headshot right away

[shy remnant]

!report

[glass olive]

Hey, @copper ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Please

[copper ledge]

people already reported

waiting for response

[shy remnant]

I do not see the reports

If they made a F7, we do not receive it

[pallid heron]

made a report 2 days ago still no response

[shy remnant]

Report or ban appeal ?

[pallid heron]

ban appeal

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[pallid heron]

my bad

[copper ledge]

Sorry admin, they are raiding right now and is obviously cheating

[shy remnant]

!report

[glass olive]

Hey, @copper ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Make a report, please

[copper ledge]

alrighty

[shy remnant]

Again, there is no report on the people you are claiming to be cheating

[north pendant]

Sorry, how long does it take to process an appeal?

I just wrote

[brave sinew]

rustoria admin in sea long so lazy man cheater raiding all base still dont fking care

[pallid heron]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

did you make a actual ticket or just did F7 report ?

[brave sinew]

dude we make it but they said 20deep they cant watch out

all Zerg base getting raid by cheater

[hexed nimbus]

yeah if you say just the group and not a actual player its harder to find out who is cheating

[north pendant]

What does BR Long mean?
I was probably banned for this, but that’s how they write it

[brave sinew]

they always getting banned everywipe already dude

but they bough new acc

SMT clan in sea long we cant do anything with them if admin not watch out like that

[hexed nimbus]

its a latam server called BR Long

[brave sinew]

when im report admin always responesd like they so many can't watch them all and they offline we can't do anything please make more ticket

[hexed nimbus]

especially if you keep calling them out in public for sure the cant find anything just never call out any names to other then admin in a ticket and keep your mouth shut in gamechat also

[brave sinew]

ok sir

thanks you i just telling you guys help to watch out because the sever is going to dead because of cheater

[hexed nimbus]

so you expect a admin to look all day at 20 players that are spread out over a map cause you cant state a name who you suspect to cheat that would make banning a hell of a lot easyer and faster

[brave sinew]

its like 3 clan have 20-30deep already getting raid by them they all quit the sever

[north pendant]

Is there any way to speed up the consideration of the appeal? Are there any experts on this online?

[hexed nimbus]

admins have irl jobs this aint there fulltime job and aint on 24/7 are not robots so so provide acurate info for them to look at

[hexed nimbus]

yeah there is its called "patients" appeals will be looked at as of tomorrow as its a sunday and that aint business days

[copper ledge]

just to clarify admin. You didnt receive a report for +6 steam profile?

[brave sinew]

i know just want u guys keep watch out that clan in sea long they got base at G26 V11

[hexed nimbus]

again you calling them out in public where the can also read stop calling players out mate put it in your ticket

[ocean void]

Average response time for an appeal is 1-3 business days, although it can be more or less depending on the situation and the availability of the banning admin..as only they can handle the appeal

[north pendant]

Okay, thanks bro

will wait

[gloomy jolt]

Appeal #cef109

Посмотрите апелляцию

[near halo]

Ответы занимают 1-3 рабочих дня, выходные не учитываются

[brisk dawn]

admin, US main Grid R2, shanook is stuck

[lyric helm]

hey how do i contact an admin or a moderator?

i have a suspicious player that needs investigating

[ocean void]

you can use /ticket in game chat or you can visit https://rustoria.co/support/report to make a report

[ocean void]

making a f7 report that goes to facepunch never hurts also

[lyric helm]

thanks already f7 reported

hes been gunning us down beyond max render distance since morning

[visual bane]

is there an admin i can talk to

[near halo]

i'm not an admin but is there something i can help you with?

[umbral dust]

leave it , just wait for EAC to catch up with them, i stopped expecting

[pearl owl]

Am I allowed to stream snipe a content creator if they dont try to hide their map? Was curious the rules dont elaborate on this. I figure if they make it easy to streamsnipe I could take the advantage possibly. But I wonder what admins think of this.

[lyric basalt]

https://rustoria.co/rules/vanilla

[pearl owl]

I was told by another admin since the streamer did not hide their map I couldnt get banned.

Im confused

[unborn cosmos]

My advice would be to never stream snipe anyone regardless of if their map is hidden or not as it ruins the fun for everyone

[pearl owl]

Like apperantly they have to hide their map / chat/ use streamer mode etc... for someone to get banned

[unborn cosmos]

and then theres also 0 chance of getting banned

I would say its just common sense, why stream snipe someone and ruin the fun for them?

[pearl owl]

I agree. But people seem to be getting away with it because the streamer dosent fall under the criteria

Like it seems like there are expections sometimes being made by the admin team

[covert jetty]

THAT KID BOBA DOING IT

[unborn cosmos]

!report - please dont call out rule breakers, if you believe a player is breaking a rule then please make a ticket

[glass olive]

Hey, @covert jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[covert jetty]

i feel like they need to be called out. if i go report this w clips of the stream and the guy randomly popping up mutiple times. how is that not called stream snipping. and its multiple days. multiple times.

[pearl owl]

Lets say this was the case

And what if the admin team responded to the streamer makin this report telling them they need to hide their map / chat and use streamer mode. Should that not matter if the person is sniping regardless?

It just seems counter intuitive to the rule on the website.

[unborn cosmos]

if you any rule breakers out in the chat it makes an admins job harder to catch them and ban them since they will try harder to avoid being caught

[unborn cosmos]

I believe this would be more of a suggestion and recommendation to help the streamer who may be dealing with some stream snipers

[pearl owl]

To counter your statement. What if video evidence was provided of the stream snipe with clear and obvious indication and this was the response?

[noble terrace]

If you yourself are not a partnered creator, this is not something you need to worry about

Not going to entertain hypotheticals

[pearl owl]

aha theres the diversion answer

ty thats all i needed. Thank you for the help

[noble terrace]

Nope, just not your situation

[clear barn]

anyone active ??

[thorny hound]

What do you need help with?

[clear barn]

@thorny hound do you use rust are c++

?

[thorny hound]

I don’t use that

[clear barn]

@thorny hound i use both so you dont use any 1 of them

?

@thorny hound i mean rust or c++

ok last question is there is any1 one who use c++ or rust

[raven mist]

This is a rust community, rust as the game and not the coding language 😛

[clear barn]

oh sorry

my bad

[raven mist]

No worries at all

[clear barn]

ok bye

thx for reply

[radiant stirrup]

where do i apply for unmute

[unborn cosmos]

!appeal

[glass olive]

Hey, @radiant stirrup

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded cypress]

it says my ban will remain for 7 days . so that means i can play again in a week ?

is this true ?

its not a perm ban ? or i appealed to get unbanned early

[long wren]

the minimum period is 7 days and it depends on the situation

[supple fog]

Why your shitty servers laging?

I have 300 ping

[wispy dirge]

If it says 7 days then you will be unbanned in 7 days.
If after 7 days are are still banned, please create an appeal and we can take a look.

[supple fog]

@wispy dirge why you shitty severs laging?

[long wren]

#network-support-old

[gilded cypress]

ok i thank you guys alot i had no idea what was going on thank god yall gave me a respones

[gritty lichen]

Hi admins.
I was wondering if there was any other site that tracks leaderboards apart from the rustoria website. My team’s keen to look at farming stats

[long wren]

there isnt afaik

[woeful spade]

1

[stable spade]

hey guys

i seem to have someone that added me and says they are a admin to this server and tried to get me to vote for a skin to be added to rust or something

but the link turned out to be a phishing link or something so just wanted yall to know

here is the guys steam profile

[thorny dune]

Hey there, this is a known scam at the moment that is going around quite frequently, we are making regular announcements in our channel to try and make players aware as best as possible but I appreciate you coming here to forward it as well. Best to ignore and block this user of course. Thank you again.

[stable spade]

cool just wanted yall to know what the persons steam profile link ?

[thorny dune]

We cannot do anything with it unfortunately, more often than not they do not even own Rust so we can only report to Steam and hope they do something

[stable spade]

aa gotcha well that sadly sucks but if you do feel like it here it is

nvm i cant send it here lol

heres his name instead Rustoria.co | ✪ Nor

[thorny dune]

Appreciate it, have a good day

[stable spade]

you to bro

[uncut shore]

is there a way for me to get unbanned

i didnt do any to get banned

[frail wadi]

!appeal

[glass olive]

Hey, @uncut shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut shore]

i did but it says i was hacking but i never play on the sever but my alt was false banned over 2 years ago

[unborn cosmos]

Have you submitted the appeal?

[uncut shore]

It say I already have

[unborn cosmos]

How long ago?

Like today or you submitted an appeal a long time ago?

[uncut shore]

17 mouths ago

and it says i was hacking but i have never cheated before so idk

[unborn cosmos]

!appeal - I recommend sending in another appeal

[glass olive]

Hey, @uncut shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut shore]

it wont let me i just tried

[unborn cosmos]

Are you sure it is rustoria that you are banned on? Sometimes players get confused and are trying to appeal a ban on a different server

[jagged escarp]

Hi @uncut shore what is your steam id please

[cerulean mist]

A admin named luke that I have an old account, and I asked him to send me to see which one was my old account, but he couldn't send it out, which was really funny. Now you can tell if someone has an old account by talking about it, you don't need proof

I played 500 hours and he said I only played 100 hours, and then I proved to him that many servers don't count the game, but he pretended not to see it and said he wouldn't read what I said, which is funny

[uncut shore]

76561199540612432

[jagged escarp]

Thank you, ill take a look

@uncut shore you can dm me if you like

[uncut shore]

thank you

[bitter grail]

How to fix rustoria leaderboards

[hexed nimbus]

dont look at them problem solved

[bitter grail]

damn, you real funny

[nova iris]

when is eu medium wipe

and can i see monday map somewhere?

[near halo]

!wipe if you head over to #server-info you'll be able to find the info on the server

[glass olive]

Hey, @nova iris

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[nova iris]

but monday map

[frail wadi]

on map voting website

[near halo]

https://rustoria.co/maps you can preview and vote for maps with this link

[near halo]

https://rustmaps.com/map/8be75e5ddd664771adb6eca8771e4419

[compact surge]

why are the sever info channels locked for me

nevermind

[fresh cave]

EU 2X dead?

why only 2 people

what happened

[drowsy narwhal]

N27 EU LONG RAGE 2 HOURS NICE

[dense peak]

@shy remnant come help xiaohao he wait u on dc room

[cinder olive]

guys and guyses

i need this one in game!

[torn heart]

#feedback-suggestions

[fossil robin]

how to make ticket for payment support?=

[frail wadi]

You go on #payment-support and create ticket

[fossil robin]

oh I do it on the website :)

wait nvm it sends me to #payment-support

[deep berry]

if I buy a VIP, will my appeal be checked faster?

[near halo]

the standard response time for an appeal 1-3 business days but could be more or less based on the situation

[torn heart]

vip does not affect appeal times

[surreal lark]

where is my vip?

[near halo]

signing in at https://donate.rustoria.co/ will allow you to see your active subscriptions and past purchases and if you bought vip and haven't recieved it then please make a ticket in #payment-support

[humble chasm]

@shy remnant I came to Discord looking for you. my steam id 76561199382468868

[valid agate]

50 more slots mondays pls

[near halo]

!slots

[glass olive]

Hey, @valid agate

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[valid agate]

cmon

[loud owl]

More slots on Eu mondays

[near halo]

!slots

[glass olive]

Hey, @loud owl

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[tough jewel]

Hello, I have a question. I applied as a chat mod a week ago. I wanted to know how long it would take to respond, thank you

[iron lagoon]

i just bought vip 2 times for eu mondays and its not letting me skip que

[glacial herald]

#payment-support

[tough jewel]

@iron lagoon you need buy it montly its not lifetime and only for that sever you buy dont can use it on other servers

[glacial herald]

Hello. Usually it takes some time because Stuff members need to check everything. Just wait please and you`ll get answer

[tough jewel]

@glacial herald thanks budy

[iron lagoon]

Can someone check my ticket eu 1608

[near halo]

please be patient and an admin will take a look when they are able

[remote reef]

why dont u have crash protection when u dont have a stable server? ffs

[whole osprey]

!report

[glass olive]

Hey, @whole osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

#feedback-suggestions message

[remote reef]

like the server isnt barley playble already😂

[lilac cave]

Someone is in my steam dms acting like a rustoria mod, they're called "Rustoria.co | ✪ Loren" on steam, this is their profile, https://steamcommunity.com/profiles/76561199622075331/ They didn't actually give me any links that seem to be fake, they just asked me to vote on their skin.

[shy remnant]

!scam

[glass olive]

Hey, @lilac cave

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[shy remnant]

Already answered you Spike

Twice (now third time) xD

[lilac cave]

Yeah ik, I was told to put it here idk

[shy remnant]

Just block them and report them to Steam 🙂

No, the chat moderator redirected you to a message (so you could read it), sorry it was a misunderstanding

[lilac cave]

Oh gotcha

[shy remnant]

Our bad, best is to report and block

We will never reach out in Steam DMs

[lilac cave]

dw, it just seemed out of character for the mods I have talked to, they offered me vip for "prooving who they are" which I mean... I'm not complaining

[shy remnant]

They can not offer VIPs, I mean, not for free at least

Unless they pay for it tho

[lilac cave]

Thats what I mean, free money on both sides

[shy remnant]

Wait, did they really paid you a VIP on Rustoria ?

[lilac cave]

They were ab to but I declined bc I haven't played rustoria to the point where I need vip, I get on for a few hours, mess with a Chinese group, and get off.

[shy remnant]

Ok I see

[lilac cave]

Very weird msg tho

[frail wadi]

!ticket

[glass olive]

Hey, @drifting quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lilac cave]

ty btw, have a good day.

[fervent trout]

Are you far behind on payment support tickets?

[thorny dune]

Hey there, the team which deals with these tickets is limited in order to safeguard your information, but if you've opened a ticket they will certainly get to it as soon as possible

[agile rover]

Can you ban streamhackers?

[long wren]

!ticket

[glass olive]

Hey, @agile rover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[drifting quiver]

@thorny dune Can you check out the raid on the sea long server y11 base? Their team has ai and submitted a ticket but no response

[fervent trout]

Ok thank you, hoping to get some news soon, as I am trying to get my VIP extended after you got DDOS attacked.

[long wren]

if you have a video link and a steam64 id, you can take action under the judgment of the admin

[long wren]

If he is playing Rustoria server

[lost herald]

Is it possible to get a Q skip? Joined at wipe, was 800 ahead of me, when I was loading in there was 300 behind me and I crashed and my game insta closed after waiting almost 2 hours to join the Server.

[near halo]

there is no grace period unfortunately. you could buy vip

[lost herald]

My group Bought VIP for EU Long 3 and Eu Thursdays, not buying again for Mondays, we already spent about 50 GBP on 2 servers

[shy remnant]

We do not have EU Thursdays

[lost herald]

EU Main then, Idk, The Thursday wipes

Either way I crashed whilst loading in because Rust is so unstable, after waiting 2 hours to load in is abit of an L

[shy remnant]

EU Long 3 ?

[lost herald]

Yeah, Rustoria EU Long III or something

You can check my ID and see the VIP's we have for what servers Rustoria has xD

[shy remnant]

We have EU Long but not EU Long III, I think you are talking about another community. Anyway we do not manually queue skip people I am afraid, the only way to get a queue skip is by having VIP on the server you want to get skipped on

[lost herald]

Ahh you're right, just checked, was another Community, well shit either way not buying another VIP after waiting 2 hours because Rust is unstable. All G.

Facepunch has Q protection due to the crashes, why has Rustoria not got it when it's an Official Server?

[shy remnant]

You understand that we can not give you a queue skip or a free VIP because you already bought VIP on other servers, right ?

[torn heart]

because facepunch allowed us to turn it off

[shy remnant]

We are not forced to turn it on

[iron lagoon]

i been waiting hours and hours for help in ticket 1608

[shy remnant]

Our payment support team will get back to you asap

Unfortunately, admins can't do anything for that tickets

[lost herald]

That's literally not the point or what I asked, I Queued and waited for 2 hours to get into it and both times it has disconnected me whilst literally loading into the server.

[shy remnant]

I understand that, but unfortunately there is nothing we can do about this I'm afraid

[lost herald]

I was asking for abit of grace to get Q skipped because I dc'd whilst loading in after waiting 2 hours.

[thin plover]

we don't do that

[lost herald]

"We don't do that" so don't say you can't, because other Communities can, tell me that you won't not that you can't.

[thin plover]

we can't also because it has been decided we wouldn't do so

[north crest]

They can't and won't 🙂

[lost herald]

So you physically can't, or your Community has chosen to not, it's pretty straight forward question.

[iron lagoon]

can someone forward my ticket ive paid 2 times for this shit so i can play and i have been waiting atleast 3 hours

[thin plover]

#announcements message

it's all here

[lost herald]

So unless I buy VIP I have to wait another 2-3 hours to play on a Server? Lmao.

[thin plover]

yes

unless people leave and you can get in faster

we are a very popular community, a lot of people play here

[lost herald]

Yeah that's my group out of here then, we always buy VIP for this Server and the one time we ask for support we get a straight no, literally spend so much money supporting Rustoria it's wild, you can, but don't want to because then I don't buy VIP and pay even more money to the Server, wild.

All G, cheers for the info 🙂

[thin plover]

buying queue skip will get you... queue skip.

[iron lagoon]

anabolic please forward my ticket

[thin plover]

it doesn't give you any other privileges

[shy remnant]

It's been forwarded already

[iron lagoon]

thank you

[lost herald]

Mate we always buy Q skip, except today because we just bought it for Thursdays and were fine waiting an hour or 2 to get in, not my fault that the server disconnected me, now to counter that problem you tell me to spend more money on the server or wait another 2-3 hours, again, all good, thanks for the info. It's not helpful at all so all G we just move to another server.

[fervent trout]

Is it a bug that it says that Prodigy is typing in my ticket or could he be typing somewhere else?

[thin plover]

have a good day

[shy remnant]

Joozi, you are free to play anywhere you want. But you do not go to Apple asking for a free iPhone because you ALWAYS go buy iPhone's each years.. ?

[lost herald]

Bro, didn't ask that at all.

[shy remnant]

You litteraly are

Because you are always buying VIP, you are asking for a free queue skip (which is what VIP offers you)

[lost herald]

I simply asked for a graceful Q skip after waiting 2 hours in Q for your server to disconnect me, and your response is to buy another VIP to skip Q after this issue is on YOUR end, not mine. Seems legit boss.

[thin plover]

the server didn't disconnect you, it's just a problem with Rust in general

[north crest]

Game did, not server

[shy remnant]

The server does not intentionally disconect you, most likely an issue on your end to be honest or a game bug

[lost herald]

it was for 1 Q skip, not a perma skip or a wipe skip, 1 skip after I got dc'd that was out of my control, tf.

[shy remnant]

We understand that

[thin plover]

it's out of our control too

[shy remnant]

But we do not offer that

[lost herald]

It's a game issue, therefore, your issue, you are listed as an Official Server, act like it.

[shy remnant]

Even if we could, we wouldn't do it as if we do it for you, we would've to do it for EVERYONE else, do you understand that ?

So there would be litteraly no point of having a queue system

[shy remnant]

We are an official COMMUNITY, we are not Facepunch

Wtf

[fervent trout]

@lost herald Sometimes other people disconnect also, and you have therefore enjoyed that they didnt get que skip but they lost their spot so you could come in faster. Sometimes you win some sometimes you loose some.

[lost herald]

That would make a good Community. "Oh, you crashed whilst loading into our server for 2 / 5 / 7 hours? Here is a Q skip so you can get back in due to crash protection" I mean yeah, seems quite normal to me.

[shy remnant]

#announcements message

It was said already

[torn heart]

then everyone would ask us for a Q skip, and think they are entitled to one because you got one

then there wouldn't be a q, we would just have to let everyone in the server

[lost herald]

I mean imagine raiding someone, and you don't have VIP, or getting boomed and you crash because of a game issue, you either have to buy VIP there and then to get back in or enjoy waiting an hour and being reset multiple days.

[torn heart]

thats the whole point ov vip

to skip the queue

[fervent trout]

Or go enjoy some fresh air.

[north crest]

Welcome to rust

[shy remnant]

Lots of servers works exactly like that

[lost herald]

I understand what yall are saying, but yall cannot see the basic shit I'm saying, mad.

[torn heart]

I understand what you are saying too

but we can't bend the rules

or make exceptions

[lost herald]

Mate I've played about 50hrs of rust in the past 2 years, get over yourself, stop glazing.

[fervent trout]

I think it is nice of you to offer extended VIP after you got DDOS'ed but do you have a timeframe for how long time it will take you to handle payment tickets?

[shy remnant]

Can't really have an ETA to be honest, only a very very low amount of people can handle that

[torn heart]

It depends on when the payment team is around

[lost herald]

that's all good then, hopefully facepunch fixes their shit then because it feels like if you don't buy VIP you're basically at a major disadvantage due to the game being unstable, but atleast most servers especially officials, have crash protection. But aight, idk why Rustoria is an Official anymore.

[torn heart]

because Facepunch made us an official

and we asked them if crash protection could turn off

[lost herald]

But Officials have crash protection.

[torn heart]

and they said yes

not all of them do

[shy remnant]

Not all officials

[torn heart]

only a few

[lost herald]

That's my point, idk why Rustoria does not.

[fervent trout]

It is true that this server favorizes VIP customers, so just fullfill your VIP dreams 😄

[pallid heron]

just bought vip for medium but still nobody has responded to my ticket from 3 days ago... really looking foward to play this wipe

[north crest]

guess you didnt read the annoucement that was linked to you

[lost herald]

There is 10+ of us, we're not doing that everywipe, that's almost 100GBP every week just to counter this, not anymore.

[fervent trout]

I just hoped that maybe based on previous knowledge you could give me an ETA.. 😄

[shy remnant]

What ticket ?

[lost herald]

Guess I'm having a conversation.

[pallid heron]

appeal*

[shy remnant]

1-3 business days for an appeal to be answered

Remain patient 🙂

#looking-for-group

[lost herald]

Literally having a conversation and random cucks trying to be funny is wild.

[fervent trout]

Well you are also 10 guys? Do you want them to make group offers?

[lost herald]

Nah, 2 of us crashed loading in, is what it is, we just move servers no big deal, was simply asking for a Q skip after 2 hours and then curious as to why they don't do it or have crash protection, all G.

[thin plover]

issue was addressed, if you don't need anything else please head to #general

[fervent trout]

I understand why you are mad, but I also understand why they cannot provide que skip for free. They have choosen not to reserve peoples spot on the server, and this is not anything they are hiding.

[ruby acorn]

Map for Mondays??

[lost herald]

I'm not mad though, I was just simply asking and curious about stuff, idk why a middle aged woman who is clapped af with a dry twitch channel is trying to pipe up and make a big deal of it. If people didn't have attitude I wouldn't have had attitude either, it was a simple conversation didn't need every to whine in. No, I'm not calling you a middle aged clapped woman, I'm calling @north crest a middle aged clapped woman, bitch has more chins on her than a diglet.

[near halo]

https://rustoria.co/maps you can preview and vote for maps with this link

[torn heart]

I don't think diglet has a chin btw?

https://files.rustoria.co/jacob2/a02d2796-3103-42c4-bacc-abad4ee48cda.png

last I checked

[lost herald]

No shit 🙂

@north crest Do you model for Michelin?

anyways I'm done man stay tapped and clapped, peace 🙂

[fervent trout]

Is this also for payment support? Or was it for the other guy?

[shy remnant]

Can confirm you are, bye

[north crest]

poor lil guy

[ocean thistle]

That white part in the pink area is a tooth

[narrow gale]

how do i report some1 to admins

[shy remnant]

!report

[glass olive]

Hey, @narrow gale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[valid agate]

my b i didnt see that it was the wrong chat

[smoky river]

76561198313072306 / tisu cheat eu long

76561198313072306 / tisu cheat eu long

@gloomy sparrow

[modest blade]

!report

[glass olive]

Hey, @smoky river

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[weary mason]

#announcements message

[gaunt shell]

play elsewhere ERROR!!! i have VIP

[wispy dirge]

?steamid

[glass olive]

Hey, @gaunt shell

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gaunt shell]

buy the vip on thursday

[gaunt shell]

76561197963635625

[brave lance]

can you join https://discord.com/channels/274965952116817920/368790610783764480

[mossy pier]

bro when is mondays coming up

[wispy dirge]

Should be up shortly.

[mossy pier]

been 5 mins alr server doesnt look like it comin up

6 now

[wispy dirge]

Looking into it.

[valid agate]

tf is happening

with mondays

[lucid basin]

playing eu mondays and i have a glitched door where no one in my team can open it or put a code in but i can but i can not pick the door up or unlock it as if i dont own it

[mossy pier]

take off codelock put it back on than take it off again

[near halo]

monays wipe now

[lucid basin]

i cant take the code lock off it is like i dont own the door but i placed it and i can open it

[rugged stump]

ghello

how to create ticket for reprot player

[cursive elbow]

!report

[glass olive]

Hey, @rugged stump

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mossy pier]

bro wtf is happing to mondays <@&274971100184576010>

[wispy dirge]

It's booting

[mossy pier]

ok thanks eta?

[wispy dirge]

About 5 min give or take.

[lucid basin]

bull are u able to remove a glitched door no one can open it

[umbral frigate]

open slots us mondays

[valid agate]

not letting me connect us mondays

[torn mulch]

@lucid basin prob got guest code

[lucid basin]

i placed the door

[valid agate]

fuck this bro

[wispy dirge]

We do not interfere with gameplay, sorry!
You will need to use a hammer to remove the door or use boom to remove it.

[lucid basin]

whatd u mean u cant interfere, ive got a glitched door in my base where none of my team can get in or out and i have to use explosives to remove it wtaf is that about?

[shy remnant]

If you've experienced a game bug, we recommend making a F7 Bug report to Facepunch, but as Bull.River said, unfortunately we do not interfere with the gamepaly at all and never will

[rugged stump]

I had the same with a tugboat that cant be pushed

[lucid basin]

this is ridiculous lmao

[rugged stump]

Just shoot a rocket! :)

[rotund tartan]

I subscribed to your youtube channel now how do i get the points in the server ?

[near halo]

need a admin in support vc pls

[wispy dirge]

What can we help you with?

[near halo]

i need to vc

cant say it in pub chat\

[wispy dirge]

Can't talk atm, but you are welcome to DM me

[halcyon cloak]

?

levei ban do br long porque .w

[glass olive]

Oye, @halcyon cloak

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[mint flare]

chiteadito

por isso vc leva ban

[lime dove]

por cheater

burro

[halcyon cloak]

eu nem xito o macaco

[lime dove]

el lord

[halcyon cloak]

Entrei ainda hoje no servidor n fez 2hrs

[mint flare]

mais vc ta jogando con outro xiter

lord

[halcyon cloak]

MAS BAN AQUELE RETARDADO N EU, como eu disse entrei hoje pra jogar, nem na steam eu tenho o macaco

[lime dove]

si claro

id steam?

[clear sky]

/ticket

[glass olive]

Hey, @clear sky

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon cloak]

Quanto tempo para respoderem o ticket ?

[near halo]

As respostas de apelação levam de 1 a 3 dias úteis

[halcyon cloak]

credo kkkkkkkkkk F rust

[mint flare]

onde tu morava cheiz?

[eager bison]

Hello, when I enter your European Monday server it kicks me out automatically and the reason it shows me is that I have cheats which is not true. I can't enter. I have formatted my computer and there is no way to enter. I also paid the VIP. Please fix it when you can. Thank you very much.

[vagrant cobalt]

Hello, my Steam Nick is secondbab, and I was suddenly banned from the server without anything happening. My best wish is to be taken care of as soon as possible.

[near hound]

what does this mean? <@&274971100184576010>

[north crest]

@balmy cypress wants to talk to you

[north crest]

!appeal @vagrant cobalt

[glass olive]

Hey, @eager bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[heavy zephyr]

im flying in game

not a cheat

[eager bison]

I have been banned for my face without doing anything on other severs, it lets me in normally. I bought VIP specifically to play in this one. Could you unban me or if you want I can show you the screenshot?

[eager bison]

I have been banned for my face without doing anything on other severs, it lets me in normally. I bought VIP specifically to play in this one. Could you unban me or if you want I can show you the screenshot?

[north crest]

You have to create an appeal on the website.

[weary mason]

The bot cannot help you other than direct you to where you need to appeal.

[heavy zephyr]

i need help, its about a bug

[eager bison]

okey

[eager bison]

okey

[vagrant cobalt]

I've

[vagrant cobalt]

Damn. My friends playing and i though i'll join them. BTW.

[near hound]

can u contact him i already write him

[fair karma]

!ticket

[glass olive]

Hey, @heavy zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[north crest]

I am a nobody. You can DM him your steamID

[empty valve]

#ticket

[unborn cosmos]

Did you make a ticket?

[empty valve]

how do i do that

[unborn cosmos]

!report

[glass olive]

Hey, @empty valve

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grave blade]

need an admin on EU MONDAY, my entire team submitted reports

this guy is blantatly cheating and ive lost all my progression

[unborn cosmos]

Please be patient, admins respond to tickets in the order they come in, I’m sure they will review it shortly 🙂

[grave blade]

okay thanks. its just crazy how fast this guy has cleaned up my team in 10 mins cause hes just obviously cheating

[unborn cosmos]

Yes running into cheaters can be very annoying but give it some time and an admin will look into it

[grave blade]

thanks gizmo

[subtle iris]

Hi, need help pls

[formal monolith]

Hi there! what can I help you with?

[subtle iris]

i have a problem with brazil large, i got ban for hacking

Sorry, my english its no too good

[formal monolith]

No worries at all, it seems just fine! Have you created a ticket yet?

[formal monolith]

/appeal

[glass olive]

Hey, @subtle iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle iris]

yes, i create one, but i cant understand the ban, i play every day since a month ago

[formal monolith]

What's your steam ID? and what does it say for the ban?

[subtle iris]

Dieguinho_90 it says Ban: Hackin

[formal monolith]

Okay, please wait for an admin to go over your ticket!

[subtle iris]

How long take? I really want to play, im getting raided

[formal monolith]

1-3 Business days!

[rugged hamlet]

I heard the server is cracked Is It?

[hexed nimbus]

Yeah right a official rust server cracked. get a job and buy the game legit

[real juniper]

hello @thin plover

[thin plover]

what can I help you with

[real juniper]

It said come here

[thin plover]

what is your steam ID?

[real juniper]

https://steamcommunity.com/profiles/76561199348899585/

[thin plover]

are you free for a chat?

#368790610783764480

[real juniper]

What is this all about

Is this about Sean?

[thin plover]

join and we'll figure it out

[real juniper]

Why cant I join the server

[thin plover]

because I want to talk to you

[real juniper]

Sean?!?!

[thin plover]

who is Sean?

I want to chat with you

[real juniper]

Sean the one I report

[thin plover]

no idea who it is

[real juniper]

Okay whats up

[thin plover]

join

[sonic summit]

It is incredible that players play on a Monday with 30 hours of rust and baya like a player with 9 thousand of nothing, the f7 hits

[thin plover]

make a ticket

[sonic summit]

players with so many years on this server chain and cannot play

where do I open the ticket

you change your name to change your identity

[thin plover]

connect rtg.rustoria.us:28010

[runic solstice]

@thin plover hello

[ocean void]

I’d there an issue I can help you with?

[runic solstice]

connecting to the server has a msg sending me here so ill assume im banned for something

[ocean void]

What was the name at the end of the message?

[runic solstice]

janx

jenx

[ocean void]

Perfect if you give it a few mins Jenx should reach out to you as soon as he is available to have a chat

[ocean void]

Thank you for your patience

[runic solstice]

😉

[wicked notch]

how do i report someone

[ocean void]

!report

[glass olive]

Hey, @wicked notch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[open torrent]

cheating

[unborn cosmos]

?

[unborn cosmos]

!report if you suspect someone of cheating

[glass olive]

Hey, @open torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[open torrent]

please look at my ticket

@unborn cosmos

[unborn cosmos]

just be patient and an admin will review it shortly 🙂

please don't call out cheaters in the discord, it makes the job harder for the admins to investigate the player

[daring inlet]

Check out the latest tickets

[eternal tulip]

can i get a admin in waiting for support?

or anyone

[unborn cosmos]

they get tended to in the order they come in so please be patient

[daring inlet]

Check out the latest tickets

He's getting supplies for the rest of the team

[unborn cosmos]

I'm not an admin but what seems to be the problem

[daring inlet]

He had teammates but wasn't on a team

[unborn cosmos]

@daring inlet if you have additional information its better to add it to your ticket to help the admins to investigate easier and faster

[eternal tulip]

having issues with admins on us long if you can join the vc that would help

[lyric basalt]

What type of issues you have with admins ?

[heavy plaza]

Cheater

[glass olive]

Hey, @heavy plaza

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[buoyant badger]

Have enough proof to prove a team is hiring cheaters to give them loot

On Rustoria MONDAYS

[long wren]

!ticket

[glass olive]

Hey, @buoyant badger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[buoyant badger]

can we just get in a voice call rq im recording and this is annoying

[river basin]

who can help for the one question"?

[long wren]

yes!

[long wren]

please upload the recording and make a ticket

[buoyant badger]

ok

[river basin]

I logged into the account where the eak ban was received in the computer club, then I wrote to the admin mumu, he said you logged into the account where the ban was received some time ago, how long should it take from this ban to get the ban? there are 6+ thousand hours on my main account

[buoyant badger]

this is the same guy hiring a cheater asking about a account with a ban on it

im going to edit my clips and make a ticket

[stoic scaffold]

I was banned for playing with a cheater, but I didn’t play with any cheaters, but my teammates with whom I’ve been playing for months in a row haven’t been banned, although they played on the same team

[mint warren]

!appeal

[glass olive]

Hey, @stoic scaffold

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Like you already know

We dont take reports over discord , make a ticket

[sick mango]

hi, I put like 10 bear meat on my rod and only got 3 throws?

[prime whale]

hello, can I file an appeal here, the site does not allow me to do this, but it has been more than 9 months..

It's been a long time and I haven't talked to any of the suspicious guys for a long time, I really want to play on your server, you can look at my profile and understand that I played without cheats...

76561199570998043

[fathom wind]

How long does it take to get one wipe to another

[high plaza]

Hello, someone from our clan has changed the password of our doors, do we have a chance to find out who they are by looking at their logs?

Can you help us find the traitor in us?