#support

1 messages · Page 589 of 1

magic flower
#

what do you mean, there should be rads

toxic urchin
#

they could be sitting around it, close enouigh to not let it spawn.

zealous lance
#

Почему у меня пропала VIP?

near halo
zealous lance
near halo
glass oliveBOT
#

Привет, @zealous lance

Если у вас возникли проблемы с VIP-статусом, такие, как:

  • Пропуск очереди не работает
  • Не можете получить ваши (наборы/kits) в игре
  • VIP трансфер (Если вы по ошибке купили VIP не на тот сервер)
  • Если вы хотите оформить возврат средств в соответствии с правилами (см. 6 п. Возвраты и возмещения https://rustoria.co/terms)

Что мы не можем предложить вам:

  • Возвраты не в соответствии с правилами (см. 6 п. Возвраты и возмещения https://rustoria.co/terms)
  • VIP-трансфер (Если он куплен для нужного сервера, но после определенного времени, вы решили перенести его на другой)
    Примечание: Раньше мы переносили VIP в течение первых 7 дней после покупки, но это изменилось.

Проверьте, пожалуйста, что вы подключаетесь к нужному серверу. Если это так, то:

Убедитесь, что вы получили именно свой SteamID64 (его можно получить на странице https://rustoria.co/getmyid).
Затем сделайте запрос в службу #payment-support и предоставьте свой SteamID64 и другую соответствующую информацию, чтобы мы могли решить проблему в кратчайшие сроки.

near halo
azure cloud
#

i need help please

gloomy sparrow
azure cloud
#

i would really like to explain in vc if possible

#

alright guess not

fallow panther
#

how i use VPN?

#

Need some whitelist?

weary mason
fallow panther
#

Thanks

high plaza
#

any admin help ?

#

when refresh website

rose briar
raven mist
narrow valley
#

TBF, yalll servers are kinda trash.. cheaters runing around, admins dont do absolute shit. every f time i send in ticket w clip or whatevewr. i recieve the same ol message people w multiple game bans , lmao

weary mason
tardy horizon
#

can i dm you pls?

glass oliveBOT
#

Hey, @tardy horizon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rose briar
#

best way for admin to take a look at the cheater is if you make a ticket

near halo
#

currently have a hard cheater, could use some help

fair karma
glass oliveBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

oak vessel
near halo
#

can i be told where his body is or not? he has our kits

glass oliveBOT
#

Hey, @oak vessel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tepid axle
#

How do I report cheater on here

weary mason
glass oliveBOT
#

Hey, @tepid axle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

weary mason
pseudo dragon
#

Got muted for saying a players name, it was "FaQ"

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on br long

glass oliveBOT
#

Hey, @pseudo dragon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

analog cipher
# long wren !appeal

Hello there Crazy, do you know if any of your admins is currently active? A fellow admin here to report a stinky

ocean void
analog cipher
#

Ty eitherway!

glass oliveBOT
#

Hey, @analog cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ocean void
analog cipher
candid loom
#

<@&274971100184576010>

#

bink is hardcore cheating on @compact wyvern

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headshoting everyone

noble terrace
glass oliveBOT
#

Hey, @candid loom

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

candid loom
#

we did

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please check faster

#

@noble terrace

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7 ppl got headshoted by 1 ak cheater

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admins don t give a fuck... didn t see any bans

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server is full of cheaters

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hackstoria admins can you please do something about the cheaters while they are active ? Or are you gonna close the ticket again tomorrow saying that they are offline ?

#

how do i get my loot back from the banned cheater?

brave lance
candid loom
#

i made another ticket

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he was playing with other ppl

noble terrace
dull bobcat
#

hey when can i play on rustoria main can i get an answer bc bro i ma just get a new pc
and buy rust bc like this is crazy
how can i bee banned for so long for playing with cheater when it wasnt evn my fault
i provided all proof
that i had no envolvement and nor did i even play with any cheater loot
like thats just crazy
i alays reported cheaters
and i been supporting yall and i been buying vips
and if yall cant compensate
that i ma just cop a new computer and make a new steam account
bc this is crazy'

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like i been banned for over a month now

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this is crazy i should be unbanned

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ill wait for a day for response other wise iam selling my pc and buying a new one and making a new account and play on that

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i provided all proof

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i had no connection with the cheate r

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i aint even play with any cheater loot

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i was afk and i was banned like that is crazy

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please talk to @lilac nova my banning admin

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other admins lol i cant wait any loonger

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i literally said ill play solo

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i wont even join a team

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i grinded all legit hours on this account nevr cheated

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and everytime i was caught with a cheater it was some new guy my team invited not my faukt

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like if i was hacking id get it]

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but i am not even hacking and i been play for 10k hours now if your telling me how the state of the game is which is filled with cheater and i dont get caught as many time as i have been play with cheater its bc of the game not my fault they got a bad cheat system

#

like why the fuck am i being punsihed for it

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if iam not banned by tmr wipe im buying new pc and making new account and buying rust and playing idc

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this shit is crazy and out of hands

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i been black listed from making tickets

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which i would love to be reversed

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i cant even make a ticket about my ban so funny

cold garden
#

!ticket

glass oliveBOT
#

Hey, @cold garden

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

misty nest
#

!report

glass oliveBOT
#

Hey, @misty nest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dull bobcat
#

@neat pumice

hardy sandal
#

any admins know if shooting high velocity rockets out of attack helicopters count towards the hvs shot on the website?

ocean void
hearty fulcrum
radiant jackal
#

hey admins can you check my payment support #1283665010635309097, i made a request yesturday but it disappered when i checked today, i've made a new request again can you guys check

radiant jackal
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oh i see the supprot msg on the bot, sorry for the misunderstanding

long wren
radiant jackal
#

okok thx for the support

spring cypress
#

@balmy cypress steamID:76561199680548538

cinder olive
hearty fulcrum
cyan thicket
#

I would like to appeal again

gaunt flame
#

Steam ID: 76561199115291443
I got banned for hacking and my appeal got denied. I've never hacked before and I shouldn't either be banned on rustoria because I never had played it. It says I play eu main before but I never have and I'm australian so I would be 300+ ping on it.

gaunt flame
hearty fulcrum
cyan thicket
#

I was told by a former admin to appeal after 6 months

#

Skylinegtst

hearty fulcrum
# cyan thicket I was told by a former admin to appeal after 6 months

okay, please post your steam id here, and if an admin is available to help you out, they will respond. if you do not hear back from anyone, please come back at another time and explain your situation again. admins do have busy schedules, so they may not always be available, but if you can find someone available, they should be able to take a look for you.

sharp venture
#

admin

#

message me

hearty fulcrum
sharp venture
#

about my ping

hearty fulcrum
hearty fulcrum
cyan thicket
#

76561199365826575
I was banned for Ban evasion and i talked to skylinegtst 6 months ago and he told me to appeal again after 6 months, I got banned for ban evasion because I had multiple banned alts but that was years ago, and I got game banned on my main and I have no idea how because I had a break from rust and when I came back it was banned, I’ve been playing the last 6 months on rustafied and I haven’t been banned on the account that I’m playing on now, I do regret I cheated a lot

hardy sandal
steady yarrow
#

Hello. How can i get whitelist to use vpn on the server?

modest blade
glass oliveBOT
#

Hey, @cyan thicket

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

steady yarrow
#

Hello. How can i get whitelist to use vpn on the server?

modest blade
steady yarrow
#

Im playing from asia. My default ping is 400. With vpn 200

modest blade
#

I see

#

Well that’s up to admins you can make a ticket an wait for any response.

glass oliveBOT
#

Hey, @steady yarrow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

steady yarrow
#

For how long to wain response from admins?

vocal storm
#

Dear Rustoria Support Team,

Would someone be able to review my appeal - #a274ed.

Thanks in advance

cyan thicket
#

!appeal

glass oliveBOT
#

Hey, @cyan thicket

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

modest blade
hoary python
#

any Admin can help , am i banned or what i played with cheater before 3 weeks i didnt know he was cheating after the unban 7 days gone i cant join the server it appear dissconnect : hacking i go to the rust support to submit appeal there is no ban found , so what am i banned permanent or its bug ?

west minnow
#

server dead ??

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hello ???

#

<@&274971100184576010>

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??????????????????????

hearty fulcrum
#

we do not accept reports over discord

west minnow
#

xd

hearty fulcrum
#

support request on behalf of @tepid blade
possible vpn ban
76561199556978265
#general message

clear sigil
#

lol

west minnow
#

ahh

vivid pivot
#

i need any admin fast

west minnow
#

now get ban

misty scroll
west minnow
#

so fun

#

this server

vivid pivot
# misty scroll And why would that be?

there cheater full esp i have videos me and my friedns he grifing us for 2 hrs no admin respond to our tickts can please cheak that i can show video in share screen in discord if u want

thorny hound
misty scroll
covert tendon
#

There will be a wipe on this server today, (Vanila EU 2x) are prints stored there?

tepid blade
crude yacht
#

US Long is not comming back up

jovial ibex
#

banned for no reason for hacking

vivid pivot
thorny hound
#

You can make another ticket

vivid pivot
#

i made a ticket and didn't get any reply about it and about the viedo couldn't uploaded ticket

cursive elbow
glass oliveBOT
#

Hey, @jovial ibex

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @glass olive

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vocal storm
# modest blade 1-3 days

Hi, I raised an appeal 4 days ago and had no response to my appeal. Could you help ?

Dear Rustoria Support Team,

Would someone be able to review my appeal - #a274ed.

Thanks in advance

balmy cypress
spring cypress
#

@balmy cypress help me pls

balmy cypress
#

Hey, please send me a DM and we can resolve that

spring cypress
#

steamID:76561199680548538

cursive chasm
#

where i can report kid with soft

spring cypress
#

i dont know why i'm banned. I dont play about 4 days

hexed nimbus
glass oliveBOT
#

Hey, @cursive chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thorny hound
jagged scaffold
#

I found out that the reason why I was banned from USmain is hacking, but I haven't played on this server yet. Why was it also banned? My appeal was rejected, and I didn't cheat either

vocal storm
bleak scaffold
#

hey with the rustoria leaderboards i cant see my stats because its my old name and and profile so i cant see my stats is there a way to change it to my new name so i can see?

terse dagger
#

<@&274971100184576010> Is the admin in? I need support

true belfry
terse dagger
#

@true belfryI think I need management to look it up for me

gloomy sparrow
clear sigil
#

@gloomy sparrowi need help

gloomy sparrow
clear sigil
#

Ticket #b461f5 pls ban

gloomy sparrow
#

Wait for a reply on the ticket please

clear sigil
#

ok

terse dagger
minor ice
#

i need to swap my vip for eu long to eu main please

terse dagger
# gloomy sparrow in 7 days

I have two football teammates. Are they seven days too
Their ID is 76561199382146267 and 76561199034405477

mighty lava
#

Is there swamp in rustoria map?

split prism
visual drum
#

bro pls fast return the support ticket

#

@gloomy sparrow

gloomy sparrow
visual drum
#

vip swapping

gloomy sparrow
#

Only a hand full of people that can you help you with that, please remain patient

visual drum
#

bro now wipe this server i need to fast and get vip swap

south roost
#

help pls "connection attemt failed

terse knoll
#

What about Main?

uneven ridge
#

see how dead is 2x ? doing nothing ?

south roost
#

I'm not from an English-speaking country, I'm playing on EU medium

uneven ridge
#

normally it hits over 300

tawny swallow
#

<@&274971100184576010> i was 1 and loaded prefabs, prefabs were 3879/3879 and stucked. i reconnected and now iam 388

hybrid tinsel
#

Is there any admin that can assist me on br long? Yesterday we were raided by 4 guys, 2 got banned for cheating. There 2 keep playing, today we got raided again and the 2 guys got ban again, its clearly they are cheating with secondary accounts and playing after with main account. We re seeing chiters every day on br long this needs to be fix

glass oliveBOT
#

Hey, @hybrid tinsel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hybrid tinsel
#

Ye, i would like to talk to admin, cuz i already reported

whole dew
raven mist
silk walrus
#

Hi, is it correct that Vanilla SEA Long is the only server with no 5 minute leeway when disconnected?

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and that SEA Main has it?

analog pumice
#

Is us main down?

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i can't connect

noble terrace
#

Yes it is. Forwarded to devs

noble terrace
random shell
#

IDK what happend but the game tp to me underground the map and i cant do anything

analog pumice
#

K making sure I wasn’t going crazy

noble terrace
glass oliveBOT
#

Hey, @random shell

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

random shell
#

now is fixed

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i only restart the game

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and now is ok

bleak scaffold
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<@&274971100184576010> how do i fix the rustoria leaderboards i changed my name before wipe and i cant see my stats

hybrid tinsel
analog pumice
#

is us main still down?

#

ur server list shows its up

noble terrace
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Still down at the moment

split crane
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<@&274971100184576010> I was banned, I wrote to tech support and they told me that I would be unbanned, I am now logging into the server and they wrote to me Ban Evasion

fair dome
#

why is 2x vanilla so dead

#

?

unique dust
#

why does us main not show up on servers list for me

austere escarp
#

For 30 mins now

unique dust
#

Is it just until wipe?

austere escarp
#

It's up know

crisp dust
#

Group cheating p4 in eu small <@&274971100184576010>

glacial herald
glass oliveBOT
#

Hey, @crisp dust

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

terse knoll
#

Main rip?

glass oliveBOT
#

Hey, @crisp dust

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

crisp dust
#

great admins just letting 2 yr olds with blatant wall hacks just run around and never get banned

glass oliveBOT
#

Hey, @crisp dust

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

split crane
#

<@&274971100184576010> I was banned, I wrote to tech support and they told me that I would be unbanned, I am now logging into the server and they wrote to me Ban Evasion

glass oliveBOT
split crane
raven mist
split crane
coral hazel
#

!ticket

glass oliveBOT
#

Hey, @coral hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

coral hazel
#

for ping issue exist something i could do for a better ping?

white pasture
#

yo is the rustoria sleaderboards webpage is not updated? my stats is the same as 8 hrs ago

quasi forum
#

BTW

#

there is a cheater on main who kicks all the players and loot them

#

whole team got kicked and full looted in water

#

@head

glass oliveBOT
#

Hey, @quasi forum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

solemn merlin
#

My name does not appear in the leaderboards, what is the reason?

quasi forum
#

!ticket

glass oliveBOT
#

Hey, @quasi forum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hybrid tinsel
#

(MURATGARAA)76561199228510616 and (DEAMON)76561197146739359 both cheating on br long launch site

pallid mango
#

Our team has been targeted my cheaters everyday. They get new accounts, esp and steal loot, give it to a friend that isn’t assigned to their base then get banned. Then log out and then do it again after being eventually banned. Been like this everyday. We have tried reaching out for admins and nothing. I what’s the point of buying VIP to support the server if support shows no interest to assist?

#

BR long is full of cheaters now

glass oliveBOT
#

Hey, @pallid mango

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pallid mango
#

We have reported. But by the time anything happens we lose everything. We just lost 4 boxes of sulfur over night . This is everyday

raven mist
#

Also theyr banned seems like

hybrid tinsel
#

yes what to repórt we dont know who is it, we just know u banned cheaters but they keep comming so its obsly they are playing with others accounts

raven mist
#

Aere you using /ticket or f7?

hybrid tinsel
#

if u dont ban their main account they ll be keep comming on new accounts

raven mist
#

Gotta have proof it to be their main accounts and cant purely go of assumptions/supsiciouns

hybrid tinsel
#

yes i mean

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u just banned maratgaraa and their inside his base

#

its obsly u just need to go into the base of the cheater

raven mist
#

Whos base? feel free to dm me

hybrid tinsel
#

u just ban him 2 mins ago and there is new ppl putting codes on that base

pallid mango
#

Daemon. Laz will dm you. We appreciate the response friends.

pulsar quarry
#

I gotta shit can we start up main asap

gray hazel
#

hi adm

#

I wanted to know how to redeem the VIP, I bought it last month and there was a lot of downtime on the server

glass oliveBOT
#

Hey, @gray hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

bitter edge
#

I was supposed to get another free month of VIP @ admin

#

<@&274971100184576010>

coral token
#

i need help i got the credits for free Vip i'm waiting in queue is it working

weary mason
bitter edge
#

thats two in the same minute WTF RUSTORIA

#

check my account you'll see that i was supposed to be credited

raven mist
#

admins cant do anything about that im afraid

#

thats for payment support

boreal wraith
#

<@&274971100184576010> if i buy vip for us mondays rn but i missclick i want vip for us main can u remove vip from us mondays and put it on us main?

boreal wraith
#

@west mica i did it but i need to know if its real

west mica
#

if you had BP's last week you will keep them this week is a map wipe

boreal wraith
#

if its not i buy on us main rn

west mica
#

If you have purchased vip accidently for the wrong server we can transfer it if you havent used the VIP.

warm adder
#

is there a grace period?

#

if u crash?

noble terrace
#

No there is not

warm adder
#

:(

frozen thorn
#

/report

glass oliveBOT
#

Hey, @frozen thorn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

blissful badger
#

if my game crashes can i load back in without a queue

#

add grace period pleasew

hearty stump
#

can and admin dm me and help?

storm barn
#

man i had so much stuff in outpost and the discord bug got me where you cant get out of the discord plugin w/ rust, and im in 300 q with 500 cloth in rustoria main, is there anyway yall can help?

storm barn
north crest
#

Admins cannot queue skip anyone.

storm barn
#

188 q because of a discord bug

#

its gonna despawn all my shit at outpost too

balmy cypress
hearty stump
rare flicker
#

why was I banned?

balmy cypress
glass oliveBOT
rare flicker
#

Unban me.

#

I just got banned

noble terrace
glass oliveBOT
#

Hey, @rare flicker

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rare flicker
#

For Hacking

storm barn
#

wtf i got in somehow

rare flicker
#

unban me. Ive been in rustoria for almost 4 years

noble terrace
#

Submit an appeal

hearty stump
noble terrace
#

Submit an appeal dude

hearty stump
#

they fucking my wipe hard

noble terrace
#

If you want to be unbanned then you have to appeal

balmy cypress
#

you need to wait for the appeal to be reviewed

#

Send your steamid here too @rare flicker

rare flicker
#

no

balmy cypress
#

not sure how you expect to be helped lol

noble terrace
glass oliveBOT
#

Hey, @hearty stump

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty stump
#

my team8s did hours ago

noble terrace
hearty stump
#

submit a ticket

#

i can send u the id

tiny onyx
#

maybee any one help me?

noble terrace
noble terrace
tiny onyx
#

I can't log in to the rastoria server

hearty stump
#

or i sent u mine

noble terrace
hearty stump
#

ik mine is but my team8s said they reported an hour or so ago atleast

noble terrace
#

It will be looked into ASAP

tiny onyx
#

I can't log in to the rastoria server

noble terrace
glass oliveBOT
tiny onyx
#

76561198422369783

noble terrace
# tiny onyx 76561198422369783

You have another account that was game banned while playing on our servers. That means you unfortunately cannot play here.

tiny onyx
#

why?

#

Because of what

noble terrace
#

You have another account that was game banned while playing on our servers

tall sluice
#

open slots

#

brmain

north crest
glass oliveBOT
#

Hey, @tall sluice

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

tall sluice
#

no saben administrar un pto sv

uneven igloo
#

@noble terrace i pm you can u help

daring oasis
#

hi im currenlty stuck below the map after riding in an elevator

willow yew
#

have vip for skip queue in br main?

daring oasis
#

yea but my kit and loots

hexed nimbus
#

Admins do not interfere in gameplay

daring oasis
#

so because of a bug im out my stuff? ok at least i tried

hexed nimbus
#

It’s a game bug not a rustoria bug.

random dirge
#

.

hollow python
#

how do i report a blatant cheater on rustoria main?

glass oliveBOT
#

Hey, @hollow python

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

broken anvil
#

2 cheater in eu main I created a ticket from the site, waiting for a return

ocean void
trail imp
#

hey just looking for some advice can i play a rustoria server if i have another account with a ban that is 2 years old?

north crest
trail imp
#

thank you ThumbsUporia

past vale
#

Anyone know why i did not get my twitch drop skins ?

hybrid ivy
#

why am i in queue while i have vip @glass olive

drowsy obsidian
#

I bought the vip and it does not load on the us main server

hybrid ivy
#

me 2, i have vip but its not showing my subscription on the site or loading on the server

ocean void
ocean void
ocean void
hybrid ivy
#

payment support slow as FUCK

#

bro been sitting here 10 min

#

why am i in queue when i have 2 vip monthly subscriptions to main.

formal jay
#

i got disconnected and they say : Chargebacks (Appeal @ Discord.gg/rustoria fast my base is coincides

bold bramble
#

why is the server place holder thing not on? my friend loaded in after a 200 person queue and disconnected and now he's back in a queue.

hybrid ivy
#

whats it take to get some fuckin help arround here

past vale
#

@ocean void

#

its keep saying this

bold bramble
formal jay
#

i got disconnected and they say : Chargebacks (Appeal @ Discord.gg/rustoria fast my base is coincides

#

please help

glass oliveBOT
formal jay
#

76561198930884528

#

?

vocal sapphire
#

<@&274971100184576010> pleaseee check br long is tottaly bug

formal jay
#

help ?

#

i want to go sleep

near halo
#

Why was i banned for "take a break'?

lavish linden
#

hello! My game crashed and when i tried to join back in i was put back in queue. i waited and hour and a half at wipe to get in and now i have to wait again? can you help me at all? please and thank you.

devout python
#

Admin i need br long ip connect

wise dawn
#

/report

agile knoll
glass oliveBOT
#

Hey, @wise dawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

devout python
#

thx

formal jay
#

help

toxic urchin
formal jay
glass oliveBOT
#

Hey, @formal jay

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

formal jay
#

wait did i got banned

toxic urchin
#

yes, by what you are saying for charging back.

formal jay
#

idk what tihs is

#

but yes

toxic urchin
#

open ticket in site to appeal

formal jay
#

what is chargeback

weary mason
# formal jay what is chargeback

A chargeback, also known as a transaction reversal or charge dispute, is when a customer disputes a payment and requests a refund from their bank or credit card company.

formal jay
#

?

#

im playing rust

#

right

#

i dont know nothing about this

#

is ti somthing with steam

jagged flint
#

CANT GET IN AND IM AT OUTPOST DCED WITH ALL MY LOOT DUDE

#

Ive restarted 3 times now brooo

#

legit all my loot for a base

spark estuary
#

WHARE IS THE ADM TO SEE THIS OF RASCISM

cinder olive
#

hellow

#

there’s new bug on the server/game

#

u would like to speak with admin 🙂

toxic urchin
glass oliveBOT
#

Hey, @cinder olive

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rapid raven
#

if i get timedout i need get the queue again?

agile knoll
near halo
#

Apparently half the server can call me out on the map and tell everyone what I’m doing where I’m at. But the second I see a streamer or hear about their presence in a certain area and call them out.. I get banned.

glass oliveBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

In order for me to be a stream sniper it actually means I have to be in the stream.

#

Which I’m not.

ocean void
near halo
#

It’s funny how I pay VIP just to not play. Such a rip off.

#

Take my money and time me out because of a 40 year old crybaby.

dry totem
#

/reporT

glass oliveBOT
#

Hey, @dry totem

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pallid mango
#

did they change server location or something? i have a crazy network delay only in this server

#

for BR long

noble terrace
#

!ticket make a ticket

glass oliveBOT
#

Hey, @dry totem

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

noble terrace
#

and do not call them out in chat

unique dune
#

Does anyone have a fix for this? Rustoria servers are the only servers that don't show up in my HISTORY tab in game. All the other servers show up. Is this a server side issue?

near halo
#

lol thanks admins

covert jetty
#

HAHAHAHAHAHAHAAH

#

SUMMMAAAA TIME

outer venture
#

!ticket

glass oliveBOT
#

Hey, @outer venture

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wintry elm
#

You were in his stream for 2 days while playing , you waited exactly till he logs off to start raiding, they got back on slammed you in 10 minutes then you started crying like a baby saying all kinds of slurs.

New wipe again in stream spamming in chat his base location and everything hes doing.

Now youre crying again

Go get help. And your friends are doing the same except they wont get banned for whatever reason.

candid ore
#

!ticket

glass oliveBOT
#

Hey, @candid ore

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dense ridge
#

@vital folio

#

hello is there any1 available that can pls q skip me thanks

ocean void
glass oliveBOT
#

Hey, @dense ridge

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

rapid blade
#

yooooooooooo ban mk on toria us main please!

sacred mango
#

yeah same ban czwn8514 on Eu low pop

long wren
glass oliveBOT
#

Hey, @rapid blade

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

long wren
glass oliveBOT
#

Hey, @sacred mango

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ashen flax
#

why am banned

toxic urchin
glass oliveBOT
#

Hey, @ashen flax

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

proper laurel
#

Why can't I make a ticket?

sacred mango
#

Already did and 6guys has reported this guy already any admins on?

thorny hound
proper laurel
#

So what do I do?

thorny hound
near halo
#

@lapis yarrow I know you're seeing this, I am a lot closer than you think.

#

You work for me.

near halo
#

<@&274971100184576010> My 6 hour "take a break" ban is up

#

i tried loading in but it wont let me

#

just lmk when im clear to go so i dont have to spam connect

glass oliveBOT
near halo
#

76561199233414119

#

@brave lance

brave lance
near halo
#

any goated administrator able to uplift my ban?

#

or am i cooked

hidden scaffold
glass oliveBOT
#

Hey, @hidden scaffold

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

!ticket

glass oliveBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

valid bison
terse knoll
#

I have one problem with Steam, I can’t log into my account, it says there’s a problem?

glass oliveBOT
#

Hey, @valid bison

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jovial sparrow
#

!ticket

glass oliveBOT
#

Hey, @jovial sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

icy skiff
#

hello i am community banned on steam on my main account can i play on a alt so i can change my name

icy skiff
#

<@&274971100184576010>

near halo
#

TRASH SERVER

stray badger
#

76561199742212990 blatent man ezz ban

formal monolith
glass oliveBOT
#

Hey, @stray badger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mystic osprey
#

someone look at my ban appeal

gilded cypress
#

someone look at my appeal as well

whole dew
mystic osprey
#

can you join vc

gilded cypress
#

please

raven mist
#

Only your banning admin handles your appeal

#

so gotta be patient

mystic osprey
#

how do i see who that is

raven mist
#

You cannot

gilded cypress
#

just please look at our appeals we aint had no idea the kid was cheating i sent their discord in the appeal .

#

shen jus please let our bannign admin see how long we were in team with him or somthing we had no idea this kid was hacking

raven mist
mystic osprey
#

where do i see when he replies

raven mist
#

In your appea

mystic osprey
#

is it on the website

raven mist
#

l

#

😄

#

Yeah

gilded cypress
#

ban this kid outta cord

#

serenity6697

#

kid is so werid why is he looking for a group and hes hacking like ts so weird

normal nova
#

no cargo no vendor is spawning the last 4 h after restart. eu small

mystic osprey
#

Please BlobNervous

gilded cypress
modest blade
glass oliveBOT
#

Hey, @gilded cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

normal nova
#

can an admin check it out?

modest blade
modest blade
normal nova
modest blade
#

You welcome

normal nova
#

now vendor spawned

modest blade
#

Okay thanks for notifying

mystic osprey
#

can admin check out my appeal

severe juniper
#

!report

glass oliveBOT
#

Hey, @severe juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

small mason
#

any adime there?

#

admine pls check Ticket #af18e4 people cheating in eu maim

severe juniper
#

yes

small mason
#

he is kill anyone there

severe juniper
#

cheater 7656119901472668

glass oliveBOT
#

Hey, @severe juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven mist
severe juniper
#

tyty

terse knoll
#

Main ping

severe juniper
#

hackers ruin the game

glass oliveBOT
#

Hey, @severe juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gilded cypress
#

im glade now i know i can report cheaters here to and they will get banned W support

terse knoll
#

@raven mist main rip, help

raven mist
#

aware

woeful basin
#

main eu rip lag soo hard

deep berry
#

can u please check Appeal #295a29?
I was banned for nothing

normal jewel
#

restart in 10 sec ?!

tranquil lark
#

is cargo turnd off on eu small? havent been out for 5 hours

long wren
brazen ingot
#

Hello i was random banned for hacking

#

steam id 76561198402397053

long wren
#

!appeal

glass oliveBOT
#

Hey, @long wren

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
glass oliveBOT
#

Hey, @brazen ingot

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thin plover
brazen ingot
#

Thanks happycat

tranquil lark
#

<@&274971100184576010> why aint cargo spawning on eu small?

dusky niche
#

I was banned on a Rustoria server I didn't play on. Please consider a ticket on the Rustoria.co website my Ticket #89fe9f
steam id: 76561199303601724

near halo
#

need support just got banned

primal dust
#

Hello i was random banned for hacking
steam id: 76561198973707853

pearl lantern
#

need help banned
steam id 76561199382131332/

glass oliveBOT
#

Hey, @primal dust

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sullen spire
glass oliveBOT
#

Hey, @pearl lantern

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pearl lantern
#

thx I were send the ticket, but not link the discord that time , should I resend?

tranquil lark
#

<@&274971100184576010> are anyone off you online that can have a look why cargo aint spawning, it havent spawned in 6 hours!

mint warren
glass oliveBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

opaque raptor
#

!report

glass oliveBOT
#

Hey, @opaque raptor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

#

Hey, @primal dust

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

drowsy hull
#

support

#

how do I report a hacker

long wren
glass oliveBOT
#

Hey, @drowsy hull

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pliant oriole
#

Hello my friend 70 people waited in line and were kicked out of the server due to a hacking error while entering the server.

#

<@&274971100184576010>

#

not cool guys

#

I hope you find a solution to this injustice.

glass oliveBOT
#

Hey, @pliant oriole

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pliant oriole
#

guys kıddıng me

#

he dont have ban

#

damn server not taking it

#

Can you take care of our problems instead of using bots every time

modest blade
#

Have you tried to make a ticket ?

agile junco
#

hey i bought vip for a month like 2 weeks ago and it is not working now why ?

pliant oriole
#

he not here this discord

raven mist
pliant oriole
raven mist
pliant oriole
#

thanks

gaunt bone
#

i was muted for saying a kid was using esp in chat how does that make sense

raven mist
#

what server

gaunt bone
#

rustoria us small

raven mist
marble grail
#

Hey, I got banned from the server Rustoria eu main. But but I haven't played with the built-in programs

glass oliveBOT
#

Hey, @marble grail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

modest blade
marble grail
#

/appeal

glass oliveBOT
#

Hey, @marble grail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

primal dust
#

I was recently banned for cheating, but there seems to be a mistake. I was playing EU Long, not EU Mondays as indicated. Could you please review the situation?
Appeal #1c2429

modest blade
waxen valve
#

Hello, are there any Russian admins?

#

<@&274971100184576010>

shy remnant
#

Why ?

waxen valve
#

Do you have Russian admins?

shy remnant
#

For what purpose?

#

Any admin can help

shy remnant
waxen valve
#

there is a team of 3 people on rustoria eu main 2 of them are cheaters, I would like you to check them

waxen valve
#

Thanks 💓

#

and their house will be demolished?

raven mist
#

Thats not something we do

waxen valve
#

To get resources, we will need to raid the house?

raven mist
waxen valve
#

So, if cheaters log in from other accounts, they can live in this house again.

raven mist
#

but they will get banned again when caught 🙂

waxen valve
#

Fine

#

Tnx

rotund crest
#

mH Clan Hacks, yesterday all day they know where we are, i report some times but they are alone in the server, we cant do anything

ember bay
#

<@&274971100184576010> Help im on Us Main and i got teleported for using the elevator and now i cant move

dense peak
#

admins After completing 7 days ban, I still can't log into the server. I wasn't unbanned

Try connecting to our servers. Your ban may have expired. (c)

slate talon
#

11

#

<@&874995535881326632>

#

I was banned by a VPN.

#

I've got a ticket.

fair dome
#

why is 2x vanilla so dead? it was like 600 pop 2 months

primal dust
#

I was recently banned for cheating, but there seems to be a mistake. I was playing EU Long, not EU Mondays as indicated. Could you please review the situation?
Appeal #1c2429

pallid mango
#

@raven mist we got targeted again by the same people from yesterday :/

#

In br long we have who it is

#

Sent you dm with the picture of the person. Lost another box of sulfur. 5 in total now with tier 3 and kits

fair karma
mighty patrol
oak solar
#

Did i got queue skip when i quit ral quik

vernal kiln
#

People see different text on chat than i am writing

glacial herald
dire bridge
#

how do i make a ticket?

#

for a cheater

noble terrace
glass oliveBOT
#

Hey, @dire bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dire bridge
#

!ticket

glass oliveBOT
#

Hey, @dire bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dire bridge
#

ty

ivory orchid
#

got banned for week for playing with cheater tf

noble terrace
glass oliveBOT
#

Hey, @ivory orchid

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tawdry cove
#

Do you speak Russian?

terse knoll
#

how to file a complaint against a cheater?

#

@gloomy sparrow

toxic urchin
glass oliveBOT
#

Hey, @terse knoll

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gritty lichen
#

this player is spamming SEA long. Same message every 5 seconds.

raven mist
#

Taken care of, tnx

marble grail
#

i get my appeal more 5 hours how many time i need to wait?

gleaming sky
fresh tide
#

Medium???????

velvet peak
#

Medium?

gilded cypress
#

can i please get unbanned like this shit is crazy . Appeal #27728e

ocean void
queen hedge
#

I believe i was falsely banned for hacking, i've never downloaded any software or engaged in hacking. where do i see the appeal number

ocean void
glass oliveBOT
#

Hey, @queen hedge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stone lion
#

hello, when will the resources on your website be repaired?

#

It shows that I have collected 6,000 sulfur, but in fact I have collected about 100,000

ocean void
stone lion
#

Do you have access to real resources?

ocean void
stone lion
#

Is there any information on when this will be fixed?

ocean void
stone lion
#

ehhh, ok

ocean void
stone lion
#

oke

spring cypress
#

как я могу достучаться до Люка если он игнорирует мои сообщения

#

steamID:76561199680548538

long wren
gloomy jolt
#

disconnected hacking

#

Steam ID: 76561199683200596

long wren
glass oliveBOT
#

Hey, @gloomy jolt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy jolt
#

мне на сайте не отвечают

#

и я дс привязал

#

никто в директ не написал

gilded cypress
#

thats the rest of the wipe , jus wasted 10$ for what

ocean void
gilded cypress
#

please respond to ticket

gloomy jolt
hot jungle
#

76561199057271894

sonic crest
#

can someone reply to my friends payment ticket so he can actually play rust.

ocean void
glass oliveBOT
#

Привет, @gloomy jolt

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

ocean void
brisk flicker
#

!report

glass oliveBOT
#

Hey, @brisk flicker

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble grail
#

I was told on the server's website that I should switch to discord channel 76561199131061878

void condor
#

@hot jungle @balmy cypress

ocean void
ocean void
marble grail
#

no

#

Rustoria Admin
• Today at 8:15 PM •
ADMIN
Please come to discord

vivid knot
#

@gloomy sparrow@west mica@wispy dirge@weary mason@torn heart IS ANYONE LOOKING AT THE PROHIBITION PANEL?

glass oliveBOT
vivid knot
#

I think I've been banned from your server. I met a guy from your server a week ago and we sheltered side by side but the day after the delete day I got banned. I have no connection with that man. Could you please take care of my ban? We haven't had any voice communication and I don't really know him. I've been playing on your server for years and I've never been involved in any cheating.

glass oliveBOT
#

Hey, @vivid knot

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vivid knot
#

I WRITE TO THE SUPPORT ON YOUR WEBSITE AND I'VE BEEN WAITING FOR 2 HOURS FOR THIS.

oblique kernel
vivid knot
#

@gloomy sparrow THANKS, you have unfairly banned a player who has been playing on your server for years and will prevent me from enjoying the game for 3 days. I've been waiting for the server to be deleted for days and I'm deleting the unban request because I'm tired of waiting for your problems. You can ban me. No problem. Because of you, Rust has been giving me no pleasure lately. If you continue like this, you will continue to lose players.

patent bolt
modest blade
glass oliveBOT
#

Hey, @oblique kernel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vivid knot
#

NO, THAT'S NOT THE PROBLEM. An answer was given, but even though I was wrong, I was suspended for 1 week. Even though I explained the situation, I'm still treated like a fraudster. I found your friend who cheated with me on your discord server. There should not be such a ban system. I mean it's not fair@patent bolt

weary mason
vivid knot
#

Ok . I don't care about your ban rules. Thank you. As you said, you can give as much ban time as you want. I will no longer play on your server.@weary mason

weary mason
wind bobcat
#

hi i wonder why i got falsed banned @weary mason

split oar
#

when us main stats fixed?

lofty hound
#

OCTA- is cheating, all head with ak silencer

thorny hound
glass oliveBOT
#

Hey, @lofty hound

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mystic osprey
#

can someone look at my appeal

#

#adcc6e

idle nexus
#

Hello, I don't know what's wrong with my game. Since yesterday I've been playing with 200 ping and I normally play at 140 or 150 ping depending on the server, but I don't know what's happening with my game, nothing can fix it and my internet There is no problem, I think I assume that I have problems with the servers and I don't know how to fix it this happens on all servers.

tawdry cove
#

I was banned by mistake, what do I need to do to be unblocked, it was a long time ago and I scored, but now I really want to play on your server

glass oliveBOT
#

Hey, @idle nexus

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

#

Hey, @tawdry cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tired dagger
#

sent in a ticket please look at it immediately with video attached

toxic urchin
random delta
#

is stats leaderboard broke? i swear its not accurate

mystic osprey
#

can someone look at my appeal

#adcc6e

little cedar
#

i NEED AN ADMIN FAST

fringe tapir
#

I need admin help

#

can someone please help me out

long wren
fringe tapir
#

Can you possibly help me with something

#

could you dm or open a ticket?

little cedar
#

Are there any server admins?

#

None ok great server

tired dagger
#

@toxic urchin i put in the ticket over an hour ago

#

still no responce

pliant oriole
#

cheater

glass oliveBOT
#

Hey, @pliant oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pliant oriole
#

cheater

glass oliveBOT
#

Hey, @pliant oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pliant oriole
#

ı just spam here

#

I've been playing the damn game for 12 hours and all my effort is wasted because of this scoundrel.

strong rivet
#

you does us long wipe bps monthly or not ata ll unless fp forces it ?

thin wolf
#

can someone look at Ticket #bb1e58

#

please

shy remnant
thin wolf
#

anyone look at Ticket #bb1e58 please

inner forge
#

is us long down?

ocean thistle
#

!cancel @lime sleet

glass oliveBOT
lime sleet
#

I want to cancel

round silo
#

I have stream sniper messing with us right now, what would be the best thing for me to do

ocean thistle
candid loom
#

hackstoria @compact wyvern has crashed

ocean thistle
loud mason
#

I added a neighbor to my team UI an hour ago and now it says i'm banned for playing with a hacker?

#

is there a way to appeal a ban?

glass oliveBOT
#

Hey, @loud mason

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dark forge
#

Help, I get that when I try to log in, and I've never used hacks. Does that happen because of the vac ban? My account was hacked

#

help pls

glass oliveBOT
#

Hey, @dark forge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dark forge
#

I already created the ticket to appeal the ban, do I have to wait a long time?

long wren
dark forge
#

Ok thank you very much I hope you can understand me

near halo
#

need help

brave lance
near halo
#

i just said

#

im waitingn for support in voice call

brave lance
mystic osprey
#

can someone look at my appeal
[4:17 PM]
#adcc6e

near halo
#

i dont know why i cant type it here

#

its an tagalog word

#

translate it to please

gilded cypress
#

can someone please look at my ticket like hello

near halo
#

please in tagalog

gilded cypress
#

Appeal #27728e

#

please look at my appeal

dark forge
#

Appeal #c37da9

near halo
#

Appeal #09bd34

gilded cypress
#

Appeal #27728e

noble terrace
#

Appeals take 1-3 business days

gilded cypress
#

bro your telling me i haft to wait 5 days becasue of a random person that shit is insane

#

W support

noble terrace
#

if you were playing with someone who was cheating though chances are high you will not be unbanned early

hazy lava
#

but i still got queue?

noble terrace
hazy lava
gilded cypress
copper ledge
#

support please 🙂

gilded cypress
#

cause if i haft to wait for a respone for that , that will be crazy

copper ledge
#

@noble terrace need help 🙂 I got muted in global chat

#

but I was not chatting any bad word

noble terrace
glass oliveBOT
noble terrace
#

So it makes perfect sense

gilded cypress
#

you cant refund my money if i send a picture of the payment methond ? show my adress

noble terrace
#

No

#

And don't do that

#

Make a payment ticket and wait for the team

gilded cypress
#

the team has lives

#

this aint theirt life

copper ledge
#

@noble terrace hellow thanks for responding. Here you go, my steam ID: 76561198246430292

#

Thank you

gilded cypress
#

i dont even know why im even texting in this shit 😂 the community servise is horrible fr

copper ledge
#

thank you so much ❤️ @noble terrace

noble terrace
gilded cypress
#

see its different if i was playing with the kid on diff servers . 2 knew he was cheating , the whole nine yards their are multiple ways to see if we know . and yall disregarded it and jus said your banned like what type shit is that . when i want my money back imma hve to wiat longer then my appeal will take so whats the point . your aruing nothing , you have the power to view appeals and tickets but your texting in the support chat telliing everyone they gotta wait . so yea the community servise is horrible

gilded cypress
#

nobody knew the kid was cheating and we get punished for it . played with the kid fopr 45 mins i had multi diff bases

noble terrace
#

Doesn't matter if you knew or not I'm afraid

gilded cypress
#

W server

noble terrace
#

And only the admin who banned you has the power to view your appeal

gilded cypress
#

L community servise

noble terrace
#

Be careful who you play with in the future

gilded cypress
#

that helps 😂 crazy how i didnt know this time and get banned even while being careful

#

still get punished . crazy how if i had 1,000 people watyching me . you will anser the ticket instantly

#

cause their at the top of your list for sure 😂 NotLikeThis

noble terrace
#

The reason you couldn't make a ticket is because your clip was too large

#

Create it without the clip

#

You can upload the clip to YouTube or Streamable and include the link instead

pallid heron
#

how do i appeal

noble terrace
glass oliveBOT
#

Hey, @pallid heron

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pallid heron
#

any admins responding to appeals would like to get unbanend before my baes gets raided while im off

noble terrace
pallid heron
#

we have 2 aks

#

lmfaoooooooooooooo

#

and we arent cheating

noble terrace
#

No we do not

pallid heron
#

u put ur message right below mine so

solid kayak
#

help

#

<@&874995535881326632>

main frigate
#

How do I cancel my renewing membership

solid kayak
#

@noble terrace dude i just got robbed

noble terrace
glass oliveBOT
solid kayak
#

@noble terrace please i need to speak with an admin

#

@noble terrace server is facing rough times and I'm an annual donor

worldly orchid
#

i got banned from Rustoria EU Main for no reason i tried to connect in server for 3 times but i got kicked for cheating can you guys help <@&874995535881326632> <@&274971100184576010>

noble terrace
#

Or you can wait for another admin to pop around

glass oliveBOT
#

Hey, @worldly orchid

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wicked notch
#

HOW DO I REPORT SOMEONE

unborn cosmos
glass oliveBOT
#

Hey, @wicked notch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

brisk flicker
#

!report

glass oliveBOT
#

Hey, @brisk flicker

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wicked notch
#

!report

glass oliveBOT
#

Hey, @wicked notch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mystic osprey
#

can someone look at my appeal
[4:17 PM]
#adcc6e

smoky cape
mystic osprey
#

my base gonna decay

split bear
#

I knwo youve been asked probably 100 times but whats up with leaderboards will they be fixed soo n and if so will it count the stats farmed during this wipe?

gloomy jolt
#

Мне на сайте не отвечают

#

Меня забанило на сервере

#

Steam ID: 76561199683200596

shy remnant
#

Stats from yesterday to today aren’t good ?

unique dune
#

does any1 know the consequences of playing with a cheater?

#

I fucked up and met some guy 30 mins ago in game and teammed up with him and he turned out to be a cheater lmao

#

any1 know if they will unban me?

split bear
whole dew
glass oliveBOT
#

Hey, @unique dune

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lucid trail
#

!appeal

glass oliveBOT
#

Hey, @lucid trail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

surreal badger
#

anyone i can speak to asap?

whole dew
surreal badger
#

I need a admin

glass oliveBOT
#

Hey, @surreal badger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

surreal badger
#

Hes a done deal got banned

naive kindle
#

I'm not an admin but can probably help answer any queries you have

scarlet bridge
#

hello admin I want to use this server, but I got a van due to hacking. This is my first time doing Rust, is there a way to fix it? Only this server can't play.

glass oliveBOT
#

Hey, @scarlet bridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fervent fractal
#

!ticket

glass oliveBOT
#

Hey, @fervent fractal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gilded cypress
#

PLEASE HELP ME Appeal #27728e

hexed nimbus
analog lion
#

hi how to apply to use vpn

raven mist
analog lion
deft gale
#

<@&274971100184576010> can someone please quickly help us

#

<@&393554009799000064>

vale kite
#

<@&274971100184576010> pls

#

ASAP

raven mist
near halo
vale kite
raven mist
#

So, i see your team is already being moved

vale kite
#

not the kopo

raven mist
#

no need to keep tagging

vale kite
#

then outta nowhere we all get banned for playing for hacker

#

and apparently its for recent wipe on sea main

near halo
glass oliveBOT
#

Hey, @vale kite

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

you as well as your teammates who have also been banned.

molten stump
#

I was playing on the US long rastoria all the time and as a result I was banned from the SEA long
I was banned by mistake, confused with someone else, can you unban me please
76561198017076994

glass oliveBOT
#

Hey, @molten stump

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
glass oliveBOT
#

Hey, @molten stump

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

molten stump
#

and what if I have already filed an appeal as early as 4 days ago and you still haven't read and answered?

#

I just played like a regular player and then I get banned for cheats and I do not know what to do and then I played all the time on the US long rastoria and was banned on the SEA LONG rastoria

ivory orchid
#

fuck going on?

#

why im banned from all my pcs

#

playing with hacker is reason

whole dew
glass oliveBOT
#

Hey, @ivory orchid

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ivory orchid
#

i dont have time for this bullshit, i want to play not waste my time on some bullshit

#

that u cant handle ;D

near halo
molten stump
#

ок

ivory orchid
#

...

glass oliveBOT
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Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pliant oriole