support

[whole heron]

we are sure about he ıs cheatıng he shared his screen and ı watched ıt hıs steam account ıs 2level

come on broo

ı can gıve hıs steam lınk can u contact wıth an another admın ?

[raven mist]

Make a ticket

[quick finch]

kaann do you have 14k ping on eu mondays/

[raven mist]

!report

[glass olive]

Hey, @raven mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quick finch]

i cant stand from my bed

lag is this bad

[formal monolith]

It definitely sucks running into a hacker, but I can promise you the Rustoria team will look into it!

[quick finch]

50+ staff can't fix the lag yet

let alone cheaters

[raven mist]

What does 50+ staff have to do with the lagg

as the issue is with our host

[whole heron]

bro ı dont play rustorıa about 1 month coz of the lag 🙂

before lag problem ı was always playıng rustorıa

[urban eagle]

3 h

[quick finch]

move to bulgaria

high speed internet on cheap rates

[whole heron]

😄

[raven mist]

Hmmm no 😄

[quick finch]

what you paying for now and whats the bandwidth

you know china connection goes trough the balkans

we got 10gbps home network

[whole heron]

i feel the ''THİS İS SUPPORT CHANNEL DONT MAKE CHIT CHAT''

[quick finch]

https://www.vivacom.bg/bg/residential/ceni-i-uslugi/internet/domashen-internet/fiber-net-10g

[cloud granite]

Lags literally started on 20 August which is a week ago, tf you was doing for a month? Buy a better PC or internet then

[quick finch]

10gbps download 2gbps upload 75eu monthly

preferential plans for companies can get 5gbps upload for this price

[split prism]

It’s gotten more prevalent within the last week, but people in the west coast have been experiencing since force.

[lone verge]

hiiii! if my appeal was approved for a unban does mean that i am automaticaly unbanned from all servers, i dont want to join want just in case it would reset it or something

[formal monolith]

Hi BubTee, What's your steam ID?

[raven mist]

If its approved you should indeed be unbanned, also if you try to join back it doesnt reset ^^

[lone verge]

hold onn i forgot how to check 😭

[lone verge]

76561198330889683

i think thats it

dont mind the babes

[raven mist]

yeah should be good to go

[lone verge]

okayy tysm

[fading breach]

EU Mondays V18 base cheat

[formal monolith]

Please create a ticket for a hacker/cheat by doing !report

[fading breach]

!report

[glass olive]

Hey, @fading breach

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jagged ruin]

Can someone help? how can i download map that will be on main tommorow? this link - https://rustmaps.com/map/0b0e6adf5a9844d3a343571263631581

maybe someone can share link for download?

[split prism]

So unfortunately you cannot download it till the server wipes and the download is given. Rustoria has custom maps that cannot be downloaded externally - or before.

[slate pasture]

Do you think the lags will be fixed when?

[dreamy sable]

why do i keep getting kicked 5 seconds after loading in

some nerd tell me

[ocean void]

That isn’t a rustoria server you will have to ask Rusty Moose

[dreamy sable]

It happens on all servers gang

[cloud granite]

Because value cannot be null

[dreamy sable]

Ohh true!

[quartz prairie]

can u tell me pls schould i go to medium tomorrow

will be lag

?

[cloud granite]

Wiggly Biggly Tiggly Boom, there is no any lag for you. Join and enjoy 🪄

[full acorn]

Guys I gotta tell the group if the should buy in vips for this wipe. Will this medium be playable?

[verbal token]

hi i need help i got band but i did’n do any thing

hacking band but i’m not using any hack software

whay???

[cloud granite]

So basically if you bought VIP til 5 September you can get 1 more month. Do your math, broski

[glass olive]

Hey, @verbal token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry breach]

i cant join eu rtg

[ornate night]

WHY İS SERVER CLOSED BVRO

why nobody answerıng

[weary mason]

Elaborate?

[formal monolith]

What is your steam id? Also have you created a network ticket yet?

[formal monolith]

!network

[glass olive]

Hey, @merry breach

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[feral epoch]

EU monday down atm?

[weary mason]

Negative, trouble connecting?

[merry breach]

76561199381214535

[merry breach]

yeah there is

[inland thorn]

i cant join modays

[ornate night]

i cant join eu mondays

[ocean void]

What message are you getting when you try to connect

[inland thorn]

connection attempt failed

[wispy loom]

#network-support-old please if you can't connect to EU Mondays

@feral epoch @inland thorn @ornate night

[normal nova]

eu small is down

[tall crane]

When will the medium be turned on?

[thin plover]

are you having problems connecting?

[tall crane]

connection attempt failed

[thin plover]

us or eu?

ah nvm I see it

[tall crane]

what should I do? I fell asleep with an assault rifle with metal inventory and a full set! EU

[thin plover]

I have made aware the people able to restart the server

[tall crane]

Thanks, I'll be waiting.

Did you roll back for half an hour?

[dark radish]

thank you

[boreal pike]

Guys

4-5 cheaters on eu mondays

admins where is u ?

[ocean void]

!report

[glass olive]

Hey, @boreal pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[harsh agate]

What time in Argentina does the br main wipe?

[long wren]

<t:1724954400:F> your local time

[lusty solstice]

what time does main wipe tmr

west coast time

[ocean void]

#oldserverinfo

[left condor]

how to claim sponsor kit

[ocean void]

you can type /kit in game chat and it should bring up all the available kits

[left condor]

where i can redeem code

[ocean void]

!vip

[glass olive]

Hey, @left condor

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[velvet lantern]

Thanks toria staff, ticket filled easily and quickly

[slender delta]

<@&274971100184576010> vpn ban again76561199337025039

i cant make ticket pls help me ty

[upbeat yoke]

!appeal

[glass olive]

Hey, @slender delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[left dome]

open sea

[long wren]

곧 열릴꺼에요

[left dome]

네

[real valley]

how do i fix no ipv6 support yet

@hearty fulcrum

[long wren]

bp wipe next week

[fresh vector]

When wipe on EU Medium?

and can you give me a connect on it

[median yarrow]

#oldserverinfo

[median yarrow]

connect medium.rustoria.uk:28010

[pine blade]

this is force wipe?

[strong willow]

Not yet, force wipes happens on the first Thursday of every month

[heady hemlock]

Where can I see my requests to payment support?

[tall trellis]

how long dose it ussually take for ban appeals to be looked at?

[tiny palm]

so bi weekly is going to be wiped middle of the week?

[mental furnace]

How do I open .map files?

I want to see the map

of sea main

[balmy cypress]

Upto 3 days, normally somewhere around that. Quicker if possible but we have many appeals and tickets to process

[balmy cypress]

Hey, you should have a DM with the transcript. I will DM you the link now

Actually I see we are speaking in a ticket already

We can discuss there

[heady hemlock]

Ok

[uneven fjord]

please check my ticket too its been 7 days

[elder moth]

Hello, last night at 2 o'clock there was a server outage in Rustoria Eu Long and everyone went down, then we came back in and after burying our loot in the bunkers we exited the game but after that the server rewound once more and every loot we buried remained in the base and since the doors were open the guys entered and took everything can you help us

[light summit]

Hello! Admins do not interfere with gameplay and unfortunately will not be able to help you recover any loot lost

[elder moth]

Ok but it's sad that this happens on a big server like Rustoria

[light summit]

I am sorry for your loss but unfortunately we are an official server and admins do not interfere with gameplay on official servers

[elder moth]

Ok, have a good day.

[light summit]

Same to you! 🙂

[ocean thistle]

I have forwarded your appeal to your admin.

[quick finch]

only?

[zenith narwhal]

will the main be lagging on this wipe without VPN?

[hallow nebula]

Probably lol

[zenith narwhal]

so bad

[real raft]

i was palying sea and my rust fps droped to 6 and then said unresponsive and now im in queue

[mortal bane]

!ticket

[glass olive]

Hey, @mortal bane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mortal bane]

@ocean thistle i got kicked out of sea main for some reason and when i tried to join back i got put in q

can i get pushed through

[ocean thistle]

Unfortunately you’ll need to wait in the queue again.

[red widget]

how can i apply for refund vip?

[mortal bane]

is there no grace period?

[ocean thistle]

Please make a ticket in #payment-support

[ocean thistle]

Correct, we do not have a grace period

[mortal bane]

https://tenor.com/view/diddy-puff-daddy-gif-12150790

[hollow ibex]

I need help

[balmy cypress]

Hi, write your issue

writing that you need help means someone has to ask the issue

write your issue and you'll be helped much sooner 😄

[hollow ibex]

I got banned from a server at Sea Main I never even played once in that server

[balmy cypress]

?steamid

[glass olive]

Hey, @hollow ibex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow ibex]

Im trying to send a pic but I cant

[zenith narwhal]

will I be able to log in to the main without lags and vpn or not?

[balmy cypress]

Depends on many factors, nobody can answer this 100%

Come to Discord.gg/rustoria - jacob

Can you message @torn heart

[hollow ibex]

Pm?

[balmy cypress]

Include your SteamID, he has some questions for you

Yes

PM

[zenith narwhal]

I couldn't move to Main and Mondays in the past

I want to take a VIP for an extreme wipe, but I don't know if it's worth it

[hollow ibex]

Done

[balmy cypress]

Wait for him to reply, he will get back to you when he can

[balmy cypress]

Nobody can make that choice for you really, especially staff here as we are bias and would in theory want you to buy VIP and support the server. I can say we've done all we can to improve the recent issues and continue to do so but we cannot promise absolute clean no lag experience, likely much much better than it has been at worst case but again I cannot promise that.

[zenith narwhal]

got it

[balmy cypress]

Hopefully things will exceed our expectations and everything is being done to make that the case, at the end of the day we don't want to provide anything less than the quality that our players have come to expect.

[hollow ibex]

How long ? Im itching to play with friends

[balmy cypress]

As long as it takes I am afraid

[verbal zodiac]

me and my friend got banned from rustoria eu main for playing whit hacker but we only added one guy to our team because he was new to the game and i never playd whit hacker and never will

[balmy cypress]

could be 10 minutes, could be a few hours, no way to say @hollow ibex

Sorry to be vague but only Jacob can help you

[balmy cypress]

?appeal

[glass olive]

Hey, @verbal zodiac

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow ibex]

Can you enlighten me why this ban happened in the first place?

[balmy cypress]

You appear to have written someone’s name in game chat

so he wants to talk to you about that

But any further questions and such need to go to Jacob

[hollow ibex]

OHhh

That was at Sea Long

I remember now

[verbal zodiac]

on the support website how do i see if someone awnserd

[balmy cypress]

Hey, if appeal or ticket it should be on the same page where you view what you wrote. It’ll update when an admin replies

[stiff sail]

Hello guys,when eu main wipe ?

[tepid sinew]

is it allowed to sell farm for money on your servers

[torn heart]

No

[nocturne folio]

if i buy vip now can i get the site balance refund? @torn heart

[mellow shoal]

<@&274971100184576010> can i get someones help please 😄

@balmy cypress

[small flicker]

What’s the problem

[mellow shoal]

cant connect to server asks me come discord

[small flicker]

At the end of the message it tell you the name of who you need to talk to who is it

[balmy cypress]

Who’s name do you see @mellow shoal

[mellow shoal]

yours @balmy cypress

[balmy cypress]

Send me a DM with your SteamID and I’ll get back to you asap

Also post it here

[mellow shoal]

no problem

[balmy cypress]

Perhaps another admin will see something while I’m away

[mellow shoal]

76561198027441200

[weak spindle]

odpalaj ten serwer

[quiet bobcat]

<@&274971100184576010> I GET VPN BAN WHO CAN HELP ME I CANT MAKE TICKET

76561199337025039/

[eternal loom]

Hola los vips que iban a dar a las personas que compraron los vips del 1 de agosto a 5 de septiembre

[small flicker]

!steamid

[glass olive]

Hey, @quiet bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[eternal loom]

<@&274971100184576010>

[shell owl]

EU Medium has the same map, is that intentional? <@&274971100184576010>

[raven mist]

#payment-support

[quiet bobcat]

76561199337025039

[eternal loom]

ya lo eh echo y me han cerrado el ticjet

[raven mist]

Will check with devs

[wide meadow]

i have VIP but i got QUE please admins ??

[small flicker]

Check that you got it for the right server if you did and it’s not working go to #payment-support

[wide meadow]

yes EU medium

i checked on my profile site bro

i just got QUe what is that ???????

[shell owl]

Nvm, just launch is in the same place 🤦‍♂️

[raven mist]

Okayyy

[eternal loom]

Haber no digan que mandemos ticket si despues lo cierran

por que si

[karmic vault]

hello my old steam acc got hacked and i cant play on this server couse i get kicked for ban evasion

[wide meadow]

Can any adming help what is that guys ????

[karmic vault]

admin can you come support call ß

[reef yarrow]

why dont i have a VIP on main

[candid hound]

is anyone else stuck on receiving data?

[karmic vault]

<@&274971100184576010> please help

[reef yarrow]

yes, and my vip doesnt work now since i restarted

[stuck cargo]

<@&274971100184576010>
help me pls my VIP is not activated

[torn heart]

#payment-support

[sharp bridge]

<@&274971100184576010> my vip is not activated

[karmic vault]

<@&274971100184576010> help please

[torn heart]

#payment-support

[karmic vault]

<@&274971100184576010> please help

[small flicker]

What do you need help with

[karmic vault]

i get kicked becouse of ban evasion

this is my new account my old one got banned

hacked

[small flicker]

You will need to appeal

[karmic vault]

how ?

[small flicker]

!appeal

[glass olive]

Hey, @karmic vault

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[karmic vault]

@small flicker thank you

[small flicker]

Welcome

[quiet bobcat]

<@&274971100184576010>

[small flicker]

VPN ban?

[quiet bobcat]

Yes

[chilly fulcrum]

got disconnected from eu small and now im in a 100 que

why no grace period guys?

[small flicker]

This is your id right 76561199337025039

[quiet bobcat]

Yes

[small flicker]

Ok give it a few minutes and an admin will look into it for you

[quiet bobcat]

OK thanks

[raven mist]

Fixed

[quiet bobcat]

Thanks

[gilded spindle]

@balmy cypress lemme open one more ticket. This time I won't throw hands at u

[untold light]

today us main server wipe?

[agile knoll]

Yes #oldserverinfo

[untold light]

thx dont word in discord sevrer

[heady hemlock]

@balmy cypress thanks for your help 🙏

[gilded spindle]

<@&274971100184576010> take off my ticket ban, I won't throw hands this time

[torn heart]

I don't think so

[chilly fulcrum]

jacob bro can u tell me why didnt i get any grace period

[gilded spindle]

I promise

[torn heart]

we don't have on on rustoria is why

[torn heart]

you had your chance and you ruined it

[gilded spindle]

1 ticket

[torn heart]

if you regret doing it, shouldn't have done it in the first place

[dreamy field]

tell him jacob

he has had a nightmare

[gilded spindle]

Bruh

[dreamy field]

[gilded spindle]

Alr

[small flicker]

Because they don’t give grace

[waxen tide]

got que when crashing?

[near halo]

Happened to me twice, was almost first on EU Main, crashed, was at 165, waited. Crashed, now 200 ahead of me again...

[waxen tide]

should not get que or what?

[near halo]

I don't even get why it crashes, no crash report only the windows crash.dmp file, something with d3d11.dll, updating all drivers & Windows -_-

[wind marsh]

i find cheater

[weary mason]

!report

[glass olive]

Hey, @wind marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

If I purchase VIP, how long for it to become active? Do I skip the whole queue?

[balmy cypress]

Hey, its immediate

and yes you'll skip the queue

[balmy cypress]

well, you know within a few seconds

but basically instant

[untold light]

Why doesn’t the discord server say that US main server wiped today?

[torn heart]

bc it hasn't wiped yet

[untold light]

3 hour go to wipe?

[agile knoll]

[untold light]

thx

[plain marten]

<@&274971100184576010> ddos eu main

[radiant vortex]

again lags??? Admins we can leave server I think so????

fucking cringe, lags more then 2 weeks, crazy.....

[weak spindle]

can someone tell wtf is going on

[stuck pasture]

wts if going on?

[balmy cypress]

We are on it

will have an update soon, network host is looking

[drifting cave]

yo can someone help me i got like disconnected and its telling me disconnected:connection failed

@balmy cypress ?

rustoria right now problems?

[balmy cypress]

EU Main? @drifting cave

[drifting cave]

yep

[balmy cypress]

Network admins are aware and working on that issue right now

Will be fixed as soon as possible

[celest rose]

luke

[drifting cave]

okey thanks i mean you cant do something about it if you get attacked i will wait hope its just getting fixed

[celest rose]

eu mian 1wping

fuck

[drifting cave]

how long will it take @balmy cypress becaues my team wanna go raid and i am kinda the best one there

[devout python]

Hey admins

[balmy cypress]

I am unable to give you an exact timeframe, its being worked on right now and fixed as soon as possible

When I know more I will update

[drifting cave]

okey thanks man you doing great job

[quasi perch]

okay...i understand there is a problem, shit happens. but how can other people play on the server and other people cant move or do some actions? i just want to understand

[drifting cave]

idk i would say its like where your life

i can join the server now thanks @balmy cypress

[torn heart]

networking to the server is being impact in selective regions, so it's based on where you live, and if where you live is impacted or not

[drifting cave]

ah like i sayed xD

[balmy cypress]

We don't ban VPNs so you should be good

[drifting cave]

i mean its not there fault to get attacked i guss

i mean rustoria duing also alot of events and you get sometimes twitch rustoria skins

my teammate sayed down time is like 30mins is it true becaues i didnt see something in dc

[quasi perch]

Thank you

[drifting cave]

ah now its in announcments

[terse knoll]

сервер выкл?

[serene wharf]

#announcements message

[terse knoll]

[uneven ridge]

What about 2x ?

EU 2x also lag

[drifting cave]

problems right now on server i guss

attacks on servers also on eu

[lapis musk]

Bekommt man sein Geld zurück?

[drifting cave]

maybe war letzter wipe auch so

muss nicht sein kann aber

[lapis musk]

Naja davor auch schon ein paar mal

[drifting cave]

egal hab von mein daddy mojo vip bekommen

[rocky quest]

Could you check my VIP status?

[formal monolith]

What's your steam ID?

[balmy cypress]

You can check on here: https://donate.rustoria.co/account.php

But yeah send your ID if you need further help

[uneven ridge]

yo any update on 2x EU >

[rocky quest]

76561198381812120

[rocky quest]

it's look active, but i have queue

[balmy cypress]

Looking

[balmy cypress]

Please make a #payment-support ticket to discuss this further

[fossil igloo]

EU Main is booting now.

connect 185.248.134.155:28010

[normal jewel]

Period

Dont complain i think they took it off to fix it for real if u go on the server and it lags again then complain not now .

[drifting cave]

thanks guys hope it will go now well

[silver brook]

Hi Guys

somehow my VIP is not working, i bought it yesterday

it was working before restart

[tall sluice]

what time does the brmain wipe?

[atomic quarry]

the server is closed, right?

[tall sluice]

@hearty fulcrum

bo a que hora wipea el br main

responde rapido que no tengo toda la tarde

@balmy cypress

what time doe the brmain wipe

[shy remnant]

#payment-support

[tall sluice]

paraaa 2 veces vas a escribir sos un nashei

[hard stump]

ae filho da puta

[tall sluice]

callate macaco

[hard stump]

não eh tu manito

[tall sluice]

te voy a romper el ojete

[hard stump]

kkkkkkk maluco

[reef yarrow]

i lost full inv and 3 guns cuz this fcking server cant run normally

love it!!!

ofc the chinese can play with 250ping and i cant on 20

[shy remnant]

06:00PM BRT

Sorry, it has changed

#polls_vote_here

[tall sluice]

como me baiteas admin hdp

[reef yarrow]

why no rollback like supposed to ?

[shy remnant]

"supposed to" ?

Who said that ?

[reef yarrow]

dude i am in the middle of the fcking field with full inv and i cant move for 1hr and 20minutes just to die after restart

[tall sluice]

piwel sos hermoso

haceme 2 hijos

el unico admin aca activo es piwel todos los otros chupa verga

[shy remnant]

Please go to #general

[tall sluice]

perdon

[stark raptor]

i cant connect after restart!!!
always receives a problem Connection Attempt Failed

[reef yarrow]

nice crash again

love this server

"packet flooding"

[stark raptor]

does this servers has such lags every wipe?

[weak spindle]

eu main dead

[raven inlet]

Could it be that I was banned just like that?

for nothing?

[reef yarrow]

yep the last 5 i played unplayable

[frail wadi]

we are doing bradley and there is a lag hahaha

[stark raptor]

omg, i have to look another project to play on ..

[reef yarrow]

just get as farm away from rustoria as you can

this shit aint worth the stress

[bronze torrent]

what time is the br main wipe?

[formal monolith]

#map-vote-roles , click the server you play on, there should be a link on the image that is sent after you click your server!

[ocean void]

!appeal

[glass olive]

Hey, @raven inlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bronze torrent]

there is no br main to click

[formal monolith]

Even if your server doesn't show up, when you click the link all the servers should pop up!

[true belfry]

The br servers are not added yet unfortunately

[sudden needle]

When will BR Main wipe today?

[reef yarrow]

literally making BR servers before fixing the main EU server is crazy

[sudden needle]

no, its not ✌️

u r not unique in the world

[reef yarrow]

just saying if they cant run EU main located in UK how are they gonna run BR ;(

[north crest]

BR servers been out for a while?

[raven mist]

Yeah

Not sure what he's on about

[north crest]

xD

[storm sage]

hey why do i have 200 ping i had 30 afterr restart and then server kicked me after i joined i have 200

[small flicker]

@cloud knot what do you need help with

[cloud knot]

@small flicker I need help with my subscription

[small flicker]

What’s wrong with it

[cloud knot]

It will not let me cancel it

[formal monolith]

Have you made a ticket at #payment-support ?

[wraith laurel]

alguna zerg para BR main_

[cloud knot]

No I have not

[wraith laurel]

Alguna zerg para BR MAIN

[formal monolith]

Okay make a ticket over there first and then send your steam ID!

[cloud knot]

Ok thank you

[formal monolith]

Of course!

[cloud knot]

@formal monolith 76561198847511174

Ok Ticket is made

[small flicker]

Give it a few and an admin will look into it

[cloud knot]

Ok do you have an eta by chance

[small flicker]

They get to it asap but can’t give you a time frame

[cloud knot]

ok thanks can I leave waiting for support

[small flicker]

Yes

@fading silo what’s going on

[hexed nimbus]

!cancel do this and don’t forget to type the text

[glass olive]

Hey, @cloud knot

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[plush turret]

what time is US main wiping

[small flicker]

#oldserverinfo

[gleaming ruin]

Can you guys transfer vips, i bought wrong one, I wanted US MED

[wheat locust]

hey why on the wipe - feed does it say .map for te pictures?

[formal monolith]

Make a ticket request at #payment-support and send your steam ID here!

They will most likely refund it and you can just buy the other one.

[wheat locust]

@formal monolith

[formal monolith]

Yes

[gleaming ruin]

Do my ticket

[wheat locust]

how do i see .map files?

[formal monolith]

to download?

[vale garden]

let me cancel my subscription you scam fucks

[formal monolith]

Hi there, have you created a ticket at #payment-support ?

Also what is your steam ID?

[gleaming ruin]

Nice no ones doin my ticket ajhahaha

Waiting, im in a big queue now

[formal monolith]

Admins will be with you, please try to be patient. They are endlessly working to solve our problems!

[balmy cypress]

Report or appeal?

[glass olive]

Hey, @gleaming ruin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy cypress]

or network?

[gleaming ruin]

What, look at the ticket

[balmy cypress]

Just to confirm, its been 10 minutes

and your own mistake that caused the issue

I am handling your ticket now

[gleaming ruin]

Nice

Refund or tranfer vip, t hat would be lovely

[balmy cypress]

Its done now yes

[tardy horizon]

your servers lagging for 2 weeks already do something plsssss

[versed pollen]

Ofc

we can't play on server , the host is insane

Only if the VIP price is no longer refundable and the players do not receive any compensation, then at least we can play.

[raven mist]

#announcements message

[wide meadow]

Nice server , i cant join fucking server 15 minutes , lost kit and all , good job guys

u have 1k VIP useres , thats a fucking 10 k DOlars per month , and u cant make a good server , great people you are

[full acorn]

guys medium makes me wanna cry

[wide meadow]

i cant join medium

[full acorn]

Can u pls fix?

[wide meadow]

can u join simoh or ?

[full acorn]

I bought tons of vips again, team can't play

[wide meadow]

nah its my last wipe on this servers , im gonna type everywhere about this

i fucking recording video and game crash 25 times because server

OFFICIAL SERVER , NICE

[naive ridge]

yo

whats going on on medium

cant join since 10min and i bought vip for this server aswell

tf

@cunning tulip

[jovial coyote]

is anyone able to play on us main at all right now?

[heady plinth]

hello boys

whay i can join in rustoria servers

only in eu

i cant

[formal monolith]

Please create a ticket at #network-support-old

[naive ridge]

i did can u check

RUSTORIA STAFF WHATS GOING ON WITH THE SERVER

[jaunty matrix]

I cant connect to eu medium but I can connect to every other server, I tried restarting rust, my pc and I checked my rust files I dont know what to do

[formal monolith]

Hi there, unfortunately I am only a chat mod. Admins should get to your ticket soon!

[dapper hemlock]

I need an admin to make a ticket for doxxing

please

[raven mist]

!report

[glass olive]

Hey, @dapper hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[novel laurel]

I cant join EU medium

i can join every other server

[naive kindle]

what error message do you get?

[novel laurel]

connection attempt failed. i cleared everything and all

only this server i cant join

[quaint aspen]

Is an admin here german i need one asap

[austere escarp]

I am gettting very bad server lag on us main

is there any way to fix it?

[west breach]

No way US Main lagging again

[proper harness]

Im on east coast and main is unplayable right now, im rubber banding non stop. Medium was finbe

[formal monolith]

Please create a ticket at #network-support-old

[noble terrace]

US or EU?

[proper harness]

US

i opened a ticket in network

[ocean void]

There are a limited amount of people with access to handle network tickets to protect personal information so someone will help you out as soon as they are available

[torn perch]

dre

if i keep getting assosation banned does the time increase every time cause i only had like 2 days left and i checked yesterday and it turned into a month

[near halo]

nice rustoria US Main getting 10k+ ping every hour cant even join the server

[elfin aspen]

Why isn't skinbox working? I've paid for VIP with it and the command isnt working at all??

[formal monolith]

Whats your steam ID?

[elfin aspen]

want me to pm you?

ignore me, it's just worked lmao

[formal monolith]

Type it in here

[formal monolith]

Okay great! have a good day.

[elfin aspen]

received this a second ago now it's working

you too 🙂

[near halo]

how bout fixing my connecting problem

[trail roost]

anyone got a fix for the connection attempt failed bug it only happens to me on rustoria rusty moose and ukn servers

[torn heart]

fyi this is not rustoria

[near halo]

its not only me my teammates from Czech have the same

[elfin aspen]

oops

[near halo]

xd

[torn heart]

he left

lol

[trail roost]

already uninstalled my game

anyone got a fix for the connection attempt failed bug it only happens to me on rustoria rusty moose and ukn servers
?

[patent bolt]

!network @near halo

[glass olive]

Hey, @near halo

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[near halo]

i have it on rustoria

[formal monolith]

Wait jacob was it an extra space?

[trail roost]

if yall give me pic perms i can send a photo

anyone got a fix for the connection attempt failed bug it only happens to me on rustoria rusty moose and ukn servers
?

!network

[glass olive]

Hey, @trail roost

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[near halo]

bro same shit was happening on Mondays

[hollow ibex]

need help

[near halo]

#ASS SERVER

[tall sluice]

open slots in br main

[near halo]

Disconnected: Connection Attempt Failed

[near halo]

imma tatto that on my chest fr

[tall sluice]

@formal monolith could you open slots in the brmain?

[west breach]

real

[tall sluice]

There are 600 slots and there is a queue of 200. They could put 800 slots.

[near halo]

be greatfull you are on server i cant even join

[formal monolith]

I am only a chat mod so unfortunately I cant play around with que slots. but you can write this down in #feedback-suggestions!

[tall sluice]

They never answer there

[near halo]

loading got stuck on Receving data nice server🤪 😍

[formal monolith]

Even if they don't respond, I can assure you that the admins have definitely read over it and have either taken in your idea for consideration or denied it.

They are very busy people and cant help everyone at the same time.

[tall sluice]

no responden nunca los cara duras estos

[neat badge]

how i fix the lag?

on us main

[formal monolith]

go to #network-support-old and create a ticket!

[hearty fulcrum]

!slots

[glass olive]

Hey, @tall sluice

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[tall sluice]

tas loco

cuando estaba el otro host de mierda en el br long ponian 1000 slots

y ahora que ya el host no esta en las fabelas

lo dejan en 600 tan descansando ñeri

[hearty fulcrum]

creo que los "slots" va a cambia a tiempo a tiempo porque esos son algo que dependen de funcionamiento(?) del servidor

[tall sluice]

y bueno

anda bien el server, anda de 10

[zenith narwhal]

RUSTORIA MAIN SO BAD, DONT GAME

[tall sluice]

y tiene 600 slots

[hearty fulcrum]

si aumentamos los slots del servidor sin consideramos del funcionamiento del servidor, es posible que los servidores no funcionan

[tall sluice]

manute te esta diciendo que subas los slots porque no puede entrar

[hearty fulcrum]

es posible que eso va a cambia si aumentan los slots

[tall sluice]

y bueno eso es cosa de su host

que " es el mas caro "

no soporta 600 pjs

[hearty fulcrum]

si el servidor esta andar bien de 600, eso es el razon que los slots estan de 600

y tambien

no podemos cambiar esto por mano

esta un proceso automatica

[tall sluice]

y cuanto vale el vip?

pq lo que quieren ustedes es que compre el vip

es una tactica de marketing

me parece que manute se va al solo noob

[hearty fulcrum]

esto es su decision. no tiene que comprarlo

[zenith narwhal]

THE SERVER REBOOTED 10 TIMES IN 2 HOURS AND BECAUSE OF THIS WE LOST 10 FULL INVENTORIES, I PUT 0 HOSTS OUT OF 10 TO THE FUCKING SERVER

[tall sluice]

incitan a que lo compre

[hearty fulcrum]

estamos en unica posicion porque tenemos tan alto de POP pero los servidores otros tambien tiene VIP. siempre esta su decicion

[tall sluice]

claro ñeri, manute no quiere gastar plata

[zenith narwhal]

THE SERVER REBOOTED 10 TIMES IN 2 HOURS AND BECAUSE OF THIS WE LOST 10 FULL INVENTORIES, I PUT 0 HOSTS OUT OF 10 TO THE FUCKING SERVER

[hearty fulcrum]

please do not spam.

[tall sluice]

banealo a ese que spamea

alto mogolico

[zenith narwhal]

SHUT UP DOG

[tall sluice]

NOOOOOOO

banealo te dijo perro

vas a dejar que te digan perro

[hearty fulcrum]

esta bien

[tall sluice]

hacete respetar cloudie

como te va a decir perro

bueno cuestion mano

subanle los slots al server que manute esta con ganas de jugar

[hearty fulcrum]

perdon por la cola, pero creo que no es posible cambiar algo. si puede esperar por el eumento automatico, creo que esto es su mejor opcion

[tall sluice]

que hijodeperra el ryan bo

ese si que es un dog

[hearty fulcrum]

:(

lo siento no es la culpa de ryan

[rare echo]

Ok, so i'm not the only one having this issue
The EU half of our team can't connect too except some swedish guys
I'm so tired 🫥

[tall sluice]

como que no

mira los mods de bots que tiene

no lo digo por vos

manute cree que atendes bien

[hearty fulcrum]

es un proceso automatico y a cambiarlo esta arriesgado

[tall sluice]

le darias tu whatsapp a manute anda lechoso

[hearty fulcrum]

perdon. solamente puede ayudarle con problemas del servidor. gracias y que tenga un buen dia

[tall sluice]

es de noche cloudie

[hearty fulcrum]

buena noche :)

[tall sluice]

ahi va

[trail roost]

ig de la minita momento

[tall sluice]

y si si seguro esta re buena

[lyric mesa]

medium fucked?

[fierce timber]

create a ticket

[lyric mesa]

no markison i wont

[frail wadi]

Can anyone check ticket? #0bc39c

[torn heart]

Tickets are reviewed in the order they come in

[fallen shoal]

I need help

ASAP

[thin plover]

what do you need help with

@fallen shoal

[fallen shoal]

payment ticket

i send

[thin plover]

only few admins can actually help with them, you will have to be patient as they are all on EU timezone

[fallen shoal]

if i buy another VIP , can they refound me later?

i dont want to lose play time

@thin plover

[thin plover]

if you didn't use your VIP then probably yes but I am not in charge of the payment stuff so my answer is not the final answer

[fallen shoal]

no problem, thx

[near halo]

i need help

[torn heart]

hello I might be able to help

[near halo]

so

when i try to join rustoria us main i cant join it says disconnected but on ANY other server i can

[torn heart]

Did you try joining via IP?

[near halo]

yeah

same thing what happened is i had 2k ping so i disconnected and when i tried to reconnect i couldnt, im from eu if that helps

[green spruce]

will i ever be able to re-appeqal my ban?

[tacit venture]

Pretty sure you can always appeal bans, if you give a reasonable statement

[near halo]

on any other servers e.c rustafied etc i can'

[green spruce]

i did but it got denied and i cant apeal it anymore

[tacit venture]

Aah, hmm

[zealous flame]

any admin

[green spruce]

they say im cheating but i swear i have never used a cheat in my life

[zealous flame]

need help with something

[ocean void]

What do you need help with

[tacit venture]

Try and open a ticket, or message them or something

[green spruce]

was bannned about a week ago but still not eac banned does that not prove im legit?

[green spruce]

i mean what more proof do i need to show?

[zealous flame]

it's a glitc. which works and you have to take a horse and go to the harbor and stand there in front where it opens and then you go in the cargo

[ocean void]

!appeal

[glass olive]

Hey, @green spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[green spruce]

bc ill show it

Dre i cant

[ocean void]

Is someone abusing this glitch?

[green spruce]

i already did and it got denied

[near halo]

this has been a glitch for a few months

[green spruce]

i actually like playing rustoria so this sucks

[near halo]

like since harbor remake

[ocean void]

Unfortunately if your appeal was denied… those decisions are final

[green spruce]

so im banned for good?

for life?

[zealous flame]

dre i pm u

[green spruce]

[zealous flame]

im so rich because of that glitc

[green spruce]

what glitch?

[zealous flame]

ye take a horse go to harbor where the gate open

[green spruce]

any server?

[zealous flame]

rustoria eu main

[green spruce]

im banned on all rustoria :(

false*

[near halo]

nevermind i figured it out it was windows firewall that altered some connections not letting me enter

[spark wren]

server lagging or just me?

[slow kiln]

which server ?

[near halo]

how to open ticket

[slow kiln]

To report a cheater ?

[near halo]

nope

help with connection

to server

[slow kiln]

https://discord.com/channels/274965952116817920/989424320797364224

[spark wren]

US main

everyone in chat complaining about the lag

[slow kiln]

I personally couldn't tell if there was much lag, although I havent been on the server very long. I'd suggest creating a ticket in https://discord.com/channels/274965952116817920/989424320797364224

[plain haven]

<@&274971100184576010> need help with a cheater

[formal monolith]

Please create a ticket for a hacker/cheat by doing !report

[plain haven]

!report

[glass olive]

Hey, @plain haven

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow kiln]

Your ticket will be viewed as soon as it can

[near halo]

It won't let me enter the server, it tells me Banned:advertising, how do I solve it?

[formal monolith]

Create a ticket by doing the command !appeal

[near halo]

What does it mean?

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[formal monolith]

The reason was for advertisement.

[slow kiln]

Tickets are placed in a queue as they come in.

Sorry but I'm only a chat moderator. Our admins are very active at this time, they will get to it as soon as possible

[tribal quarry]

how to put in support ticket?

[formal monolith]

What are you trying to put a support ticket in for?

[tribal quarry]

visual exploit / question

[formal monolith]

you can create a ticket by doing !report

[tribal quarry]

!report

[glass olive]

Hey, @tribal quarry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[austere escarp]

@noble terrace is there any issue going on with east coast connecting to the server?

I keep getting a lot of spikes in my ping going from 50 to any where from 300-1000, it seems to be only east coast people at least on my team

@lyric basalt

Is this something I can make a ticket for?

[slow kiln]

#announcements message Jyrecella has mentioned you could possibly try a VPN to change the route to the server ?

[slow kiln]

https://discord.com/channels/274965952116817920/989424320797364224 You can make a ticket through here

[austere escarp]

apprecitate it, my friend just told me that the VPN fix for him worked

gonna give that a try I will put in a ticket too

[slow kiln]

First give the VPN a go before the ticket

[austere escarp]

do you know what vpn to use?

[slow kiln]

I personally use Exitlag, you will most likely have to be whitelisted to access Rustoria servers.

[slow kiln]

!steamid If you get kicked for using VPN, you can post your steam ID here and an admin will assist with it. Or you can create an appeal using !appeal and create a ticket to be whitelisted

[glass olive]

Hey, @austere escarp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slow kiln]

@near halo @minor creek I see you in the support voice channel, anything I can help with ?

[minor creek]

yes can you drag us in

[slow kiln]

You could just post it here? From your history you were having network issues.

[patent bolt]

!ticket @fair atlas

[glass olive]

Hey, @fair atlas

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

All good, just open up a new one we will check it asap!

[minor creek]

its not network related

[tribal merlin]

hi question - do you have any servers that dont wipe BPs?

[thin plover]

Mondays

[tribal merlin]

thank you, any monthlys that dont wipe?

[torn anvil]

any admins avlabile to look at my report

[formal monolith]

Hi there Borat! Tickets are reviewed in the order they come in.

[snow storm]

hi...what happen with the Server EU Main or its only me he had this problem ? After timeout I try to reconnect and became message "hacking" and cant log in back. Can someone check it please ?

[leaden atlas]

guys your 5x trio no bp server doesnt show up in history and the banner is blank when u find it. this may be the reason why the pop is like 10 instead of 70-100 at this time of night.

[formal monolith]

Please create a ticket at #network-support-old and send your steam ID here afterwards!

Hi there Decayed, you can update your ticket and add the extra proof you have! The admins are working hard to solve all of our problems and I'm sure they will get to your ticket soon. Thank you for being patient

[slow kiln]

So when you try to re join EU Main you get the message "Hacking" ?

[tribal quarry]

Hyyun do u know how to delete christmas lights?

or destroy them?

[slow kiln]

Noted, will pass this on

[minor creek]

Can someone please look at my ingame ticket 1fad2e its urgent, this kid is BLATANT

[formal monolith]

You should be able to just pick them up with a hammer.

[tribal quarry]

i mean if its enemy

[slow kiln]

Did you create a ticket?

[tribal quarry]

clan is using it to visually block sight into a base

[formal monolith]

You need tc access to get rid of them

[minor creek]

yes over 2 hours ago

and this kid with 13 hours on the game is blatantly spidering bases, esping

[slow kiln]

You will have to wait for an admin to respond via the ticket.

[formal monolith]

Unless you want to just break them and be diabolical. I am pretty sure you can just smack them with a tool

[tribal quarry]

We've used incin, hv, and regular rocket with no luck

they have turrets behind the lights too so u can't even aim to shoot at turrets lol

[minor creek]

everytime it takes so long and i get a response that the person got offline, please hurry

[slow kiln]

If you clip all the spidermaning up the walls. Upload it and provide the link in your ticket

[formal monolith]

hmmm, I would say create a ticket for a bug or issue by doing !report.

[tribal quarry]

ok sounds good

[slow kiln]

Which christmas lights, the powered ones or the OG ones ?

[formal monolith]

I have the OG ones and I dont think ive ever had a problem like that

I think they have like 100 hp

[slow kiln]

I'm going to assume the powered ones and they are covering the turrets aloneintokyo style with the pipe thing he does

[tribal quarry]

i think the delux ones, they got the WHOLE cave entrance covered can't see anything lol

and they don't break lol

[formal monolith]

Ohhh, you might be on to something

[slow kiln]

From memory they have a little black box at the start of them you may need to destroy.

[formal monolith]

!report

[glass olive]

Hey, @tribal quarry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal quarry]

yeah i submitted a ticket but just wanted to know if anyone had any knowledge that's all

[formal monolith]

Okay great!

[brisk kestrel]

how to report a playe

i got 15 spics running the trio server

[formal monolith]

you can create a ticket to report someone by doing !report

[brisk kestrel]

!report

[glass olive]

Hey, @brisk kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slim shard]

can i report a player

[formal monolith]

Yes, you can create a ticket by doing !report

[brisk kestrel]

yo mods

you gonna do anything about it nothing per usual

[zealous kettle]

Please create a ticket and we'll investigate ASAP. @brisk kestrel

!ticket

[glass olive]

Hey, @zealous kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[formal monolith]

@valid lynx Do you need help with anything?

[valid lynx]

I can't call out the rulebreaker

[formal monolith]

Have you created a ticket for the rulebreaker yet?

[valid lynx]

yeah I did, im dming someone

[formal monolith]

Okay great!

[hollow ibex]

Can someone help me ?

Been hours already but Jacob still hasn't replied

[thorn topaz]

Are we not addressing that racism?

leaving slurs undeleted

[zealous kettle]

Your ticket will be looked into as soon as possible!

[torn anvil]

yo spoofy mate you avalible for help

the best players in the world are outside of my base

[zealous kettle]

I’m not at my PC at the moment, sorry!

Please make a ticket in game to report any suspected cheaters

[thorn topaz]

@zealous kettle

[jolly solstice]

need support why i send three sentence and get muted in us main?

[ocean void]

!appeal

[glass olive]

Hey, @jolly solstice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

dealt with, thank you

[blazing hornet]

any mods for NA servers?

[ocean void]

anything i can help you with?

[blazing hornet]

2 cheaters running around in US Main. was wondering if you could take a look into them.... https://steamcommunity.com/profiles/76561199487581696
https://steamcommunity.com/id/43124354324523452345

[ocean void]

!report

[glass olive]

Hey, @blazing hornet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean void]

add any proof you have to help the admin who handles your ticket

[blazing hornet]

i wasnt able to clip it but i mean look at their accs man...

[pastel lava]

what happend with rustoria eu mondays

[blazing hornet]

that warning dude was the fishy one... not entirely sure about stevebobs... but hes defending him like they know eachother or something

[ocean void]

Im just a chat moderator i cant do anything as far as reports. Admins wont take reports via discord so you will have to make a /ticket in game or make a report on the website so an admin can look into them

They are usually pretty quick to respond

[blazing hornet]

will they look into them even without video evidence? or does that send it straight to spam?

[ocean void]

yep ofc they will still look into any reports, videos or clips just make things easier if u are able to obtain them.

[blazing hornet]

yo @ocean void he was banned, thank you for letting me know what to do. i appreicate it very much

[ocean void]

np man

[cobalt goblet]

@ocean void me and my whole team have got banned cuz there was some1 in our team who did play with cheats, we didn't know it, he didn't warn us, and we hate him, what do we need to do now?

Rustafied eu medium ||| is the server we got banned on

[torn anvil]

I think this is rustoria man not rustifiad

[cobalt goblet]

Fuck

Im so stupid

[forest crater]

!report

[glass olive]

Hey, @forest crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[main copper]

<@&274971100184576010>

<@&274971100184576010> vpnban

[long wren]

!appeal

[glass olive]

Hey, @main copper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[main copper]

!appeal

[glass olive]

Hey, @main copper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dawn rampart]

!appeal

[glass olive]

Hey, @dawn rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[orchid meteor]

!report

[glass olive]

Hey, @orchid meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal siren]

can somebody help me ?

please

<@&874995535881326632>

[ocean thistle]

What's up?

@verbal siren

[verbal siren]

I think I got banned wrongly and by mistake, or I don't know exactly what happened, the console says ban evasion, I don't know what to do, when I wanted to write to support the ban didn't find it

its server Rustoria EU main

[ocean thistle]

!steamid

[glass olive]

Hey, @verbal siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal siren]

it's been my server for a long time without any problems, I have enough recorded hours there

76561198969839759

[hollow ibex]

Is there an admin online ?

Jacob has not responded to me yet : (

[hearty fulcrum]

if you are waiting specifically jacob, he will get back to you when he is available. i believe it is currently time for him to be asleep.

[visual mica]

!report

[glass olive]

Hey, @visual mica

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[languid sedge]

Can we get an Admin to spectate on EU MAIN? Teams of 30 hours players roaming around

[jagged flint]

@jagged escarp my friend dori just got a message

[burnt pebble]

@jagged escarp

@jagged escarp discord

[jagged flint]

@dusty saddle my mate needs help

[toxic shard]

Well the person who got this message (and only this person) need to send a dm (and only 1 dm) to chooky with his steamid

[burnt pebble]

hello

[toxic shard]

she will respond when she is available

[burnt pebble]

how send dm to chooky

discor or steam

@toxic shard

[toxic shard]

no admin will ever contact you on steam

and there is no need to ping after every message

[burnt pebble]

ok

[toxic shard]

spamming her won't help either

[jagged flint]

@burnt pebble DM @jagged escarp

[burnt pebble]

im dm

[jagged flint]

@toxic shard Sorry hes from taiwan, not very good english

@burnt pebble you need to send your 'steam id' to her

[toxic shard]

well yours seems to be bad too

[jagged flint]

What mate

[toxic shard]

since you can't understand that pinging in every message is useless

Also waiting for support won't help either in this case

[burnt pebble]

https://cdn.discordapp.com/attachments/1177542684462825502/1279054466435387482/2024-08-30_202458.png?ex=66d30bcc&is=66d1ba4c&hm=a4ea2d82a47773e7881d875c23f452cb5e34ba1d900037dcda8389bba94a8213&

[wide meadow]

ADMIN I HAVE QUE SECOND DAY , WHILE I HAVE VIP ON THAT SERVER CAN YOU FUCKING DO YOUR JOB WHATS THE PROBLEM ??????

ur crazy i buy last 12 months VIP and u cant help me

[thorn topaz]

Make a ticket in the payment-support friend

[wide meadow]

admin contact ASAP but ASAP

DUDE WHY WOULD I DO THAT IF THERE ARE ADMINS

WHATS THE POINT OF THIS CHAT THEN CAN U TELL ME

[thorn topaz]

it's literally one channel below this one

[wide meadow]

okay , lemme waste another 5 mins not to let admin check but me to make A PAYMENT TICKET

[toxic shard]

Because admins don't handle payment related issues

[wide meadow]

alright , great type of work

[toxic shard]

and vips are payment related issues

[gilded smelt]

can some admin go check my ticket appeal

[toxic shard]

the admin in charge of it will review it when available

[gilded smelt]

ok thx

[toxic shard]

All messages in all caps are hard to read therefore often ignored since they are less visible

[west breach]

omg US Main is unplayeable again

cant join

almost 2 weeks the same problem all over again insane...

[wide meadow]

And i made ticket still in que w aiting 40 minutes for ticket

good job guys u doing your job XDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD

ill just go ahed and make video for my humble 30k subs on yt about rustoria XD , i dont need my VIP nice server bye

[noble terrace]

Only a couple people have access to payment information since that info is sensitive and confidential. We do it that way to protect YOUR privacy. So yes, payment tickets tend to take a little bit longer.

[wide meadow]

ye , let my neighbours have 25 aks and then lemme play for what I PAID with bow

good mentality bro ❤️

[keen fern]

hello why EU main lagging for EU players ?

[noble terrace]

you are literally in the server right now

So I actually don't know why you are complaining

[slow kiln]

#announcements message Rustoria have just switched to a new host. Please be patient while they sort out the network 🙂

[wide meadow]

yeah i am but i wanted join at 12 : 00 not 14 : 15 🙂

[noble terrace]

You just made your ticket 40 minutes ago though.

[wide meadow]

make me wait 2 hours and say bro u are in server whats the point

[noble terrace]

Regardless someone from the payment team will look into it and implement a permanent fix

[wide meadow]

hahahahahahahaha XD

its okay refund me 3 Euro for 2 days i wait in que

and fix it its okay

[noble terrace]

Still need a payment ticket to ask for a refund

[wide meadow]

compensation for 2 days , compensation need to be made

[serene zinc]

i cant join rustoria us main

[noble terrace]

#announcements message per Ryan's announcement, you can request extension of your VIP in a payment support ticket

[noble terrace]

US or EU

[serene zinc]

us

[noble terrace]

Try connecting using IP. If that does not work, please make a #network-support-old ticket to help us diagnose where the issue is

[weak spindle]

this eu man

laggy asf

[noble kayak]

trying to cancel my subscription for your eu low pop. cancel isnt working

[torn heart]

!cancel

[glass olive]

Hey, @noble kayak

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[torn heart]

ensure you are typing "I wish to cancel"

[noble kayak]

got ya. al ldone thank you

[near halo]

fix your fucking server this shit is not possible cant join for week straight

[torn heart]

What server?

[near halo]

US MAIN

[torn heart]

What error are you getting when trying to join?

[near halo]

connection attemp failed

for fucking week straight

[chrome tiger]

US
main

gone for me aswell and my team

[near halo]

same 1 out of 5 people can join shit fucking server and it was happening last wipe aswell

[torn heart]

Can you make a #network-support-old ticket please for me? It seems to be localized to your region

[torn heart]

can you try connecting via Ip?

[near halo]

i am tired of this shit already did this twice

[chrome tiger]

not

working also

[near halo]

<@&274971100184576010> this is a joke no?

Luke — Today at 3:58 PM
Hey, you bought with free credits so I am sorry but I cannot refund
KALa_ — Today at 3:58 PM
wdym you cant refound
ive bought VIP on US mondays and refound it cuz the server didnt work
with the credits ive bought VIP for US Main
i want my money back
this is a scam i cant even join server

[torn heart]

Luke is the payment guy, admins don't have a jurisdiction over payment

so what he says goes

[near halo]

so yall scammed me rn?

bro where are the servers on the server log?

are all servers down?

[near halo]

bro thats how all these people run their shops

they never do refunds but they dont disclose what their policy is

they refounded my VIP on Mondays but cant refound on Main?

i cant even join the server like give me my money back

[torn heart]

they did refund it and you used the refund to but it on main

[torn heart]

our policy is publicly stated on our site

[near halo]

yea i want refound again i cant join server again

i have VIP so i can skip Q how can i skip Q when i cant even join server

jacob why cant i join US Main

is it down or what bro because im using the client IP

its down i think

[torn heart]

daily restart

[near halo]

ok

can yall refound my VIP already?

[torn heart]

you already got your response

asking here won't do anything

none of the admins have the ability to help with it

[near halo]

so yall scammed me?

[torn heart]

payment support is the only avenue

[near halo]

wdym refound my credits then

[fresh mountain]

thats a scam

he cant even join the server

[near halo]

fr

[torn heart]

not a scam, we refunded you, and you used the refunded credits to buy vip, and you want us to refund the credits you already got refunded

[near halo]

I CANT JOIN TH SERVER

I WANT MY MONEY BACK ITS ON YOUR SIDE THAT I CANT JOIN IT

ive waste money to skip Q on server that i cant even join on

[fresh mountain]

he cant play its yours problem fix its just not fair that he buy VIP couldnt join in mondays he refund it buy it on MAIN and still cant join this is a scam

[torn heart]

Appreciate the input but this isn't your conversation

[near halo]

HAHAHHA

[lofty sigil]

I CANT JOIN TH SERVER

[torn heart]

Make a #network-support-old ticket please

[near halo]

NO ONE IS RESPONDING

ive already helped 2 admins

[torn heart]

you didn't even describe your issue in the ticket

[slow kiln]

@torn heart has responded

[torn heart]

how do you expect the team to help you if you don't even describe the issues

[near halo]

ADRO CHECK DM

[noble terrace]

Adro is a chat mod and can’t help you

[slow kiln]

^

[noble terrace]

Admins also can’t help you since we don’t have access to payment information

[near halo]

!report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Wait for Luke to respond to you in your payment ticket