support

[round rivet]

question, I got false banned by eac (again) and unbanned (again) if I log on will I get insta banned and have to make a ticket

[bitter grail]

Will the lag be fixed for next wipe on EU Main?

[long wren]

are you asking if I should appeal if I get a ban again?

[hearty fulcrum]

I suggest trying to get on the server. If there is a ban, then you can appeal that ban and show proof of your appeal with EAC. If there isn't a ban, then the site will not let you create an appeal anyway.

[gusty radish]

Everyone knows that VIP passes are trying to buy in advance until they ran out, my clan took 29-30 until August 1st, we could not play normally due to problems on the server, we took 20 people for a full month, what difference does it make that we did not take the first day, we faced server problems for a whole month, please consider VIP extension!

[raven mist]

I already told you... Make a ticket in #payment-support and our payment support staff will assist you there

[gusty radish]

it's just that everyone takes a VIP in advance and not on the first of August when all the VIP's are over@raven mist tell the director to consider this issue

[raven mist]

What language do you speak?

Because you are not reading what i'm saying at all

[gusty radish]

I speak Russian

[raven mist]

Создайте тикет поддержки по оплате и обсудите это с ними в этом тикете

[gusty radish]

ok

[bitter grail]

Yo will EU Main lag be fixed for next wipe?

[raven mist]

Can't say for sure

[bitter grail]

Alr

[crude crater]

Hi, BABABUK and ILOVEWHENICROUCHONPEAK are cheaters

[long wren]

!ticket

[glass olive]

Hey, @crude crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[terse knoll]

what should I do if I wrote a ticket, they answered me, and it closed, and I can’t read it?

[crimson pelican]

i am being disconected for hacking when im not

[agile knoll]

!appeal

[glass olive]

Hey, @crimson pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory mauve]

can someone read my ticket please

[balmy cypress]

appeal report or something else?

[ivory mauve]

appeal sir but im not exactly sure if i made it in the correct channel

[balmy cypress]

Where did you appeal

I see no appeal so you must've made it in the wrong place#

https://bans.rustoria.co/

@ivory mauve

[ivory mauve]

yes sir i did now its on the correct place

[balmy cypress]

An admin will look soon

takes upto 3 days

[ivory mauve]

perfect thanks 🙏

[covert lance]

<@&274971100184576010> your 2x vanilla eu server has died because you added loadout crafting and the ability to make meds in tc without a t2, its no longer 2x vanilla its 2x heavily modded and went from 700 players on wipe day usually to 46 players online rn

[lean galleon]

<@&393554009799000064> your 2x vanilla eu server has died because you added loadout crafting and the ability to make meds in tc without a t2, its no longer 2x vanilla its 2x heavily modded and went from 700 players on wipe day usually to 46 players online rn

[raven mist]

No need to tag for that guys, feel free to put any feedback in #feedback-suggestions

[jolly sierra]

请问有中国人的管理员吗 我英语不太好

[hallow harness]

So I played normally on the server with my colleagues and were attacked, but then a nacked came to our base and asked if we were also being attacked by the clan, we said yes, then he said that we could join forces We joined forces and less than 5 minutes later one of the team was banned for hacking, but we didn't know anything about it. I also livestreamed it, so I also have a video of the ignorance. I would be happy if I was unbanned again. If the information isn't enough, then I can then send the video to dm dc sammylol0883 for the video

[agile knoll]

!appeal

[glass olive]

Hey, @hallow harness

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[topaz gyro]

WHY IS EU MAIN SOO LAGGY RN??

[glass kettle]

i need admin help fast

someone tell me where can i see admin ?

HELP

[fast mulch]

why main sv

[normal niche]

ovrideee

[gray ravine]

why main so laggy

[fast mulch]

bro wtf

[glass kettle]

i need admin on eu small

[normal niche]

From where

[fast mulch]

@lusty basin WTFFFFF

[glass kettle]

help

[raven mist]

#announcements still ongoing

[near halo]

Hello i get banned for hacking on rustoria eu small but i get banned from eac for toxic on 2 hours ( my ban unsteal )

[wanton inlet]

yoo why my ticket about extending a vip got closed?

[balmy cypress]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Did you not get a DM

it should have a link

You would've been given credits

[wanton inlet]

oh okay i didint see

[balmy cypress]

I DM'd you it too now

[near halo]

check pm

[near halo]

Look at the private messages I've written everything in detail.

[wanton inlet]

yeah all good, credits are set

[near halo]

how to get a role on the discord server if I am a vip?

[steel root]

how can I extend my VIP?

[near halo]

Hey, man, what server are you playing on?

[cerulean spoke]

Hello, i see on the website rules it says no rust eac/gamebans. Does that mean youre still allowed to play if you have a VAC ban or a gameban from another game?

[toxic shard]

Read #announcements

[toxic shard]

Yes, but that rule is not as strict with rust gb as you are saying

[cerulean spoke]

ah ok, so am i still allowed to play? i can provide proof of it being an r6 gameban.

[toxic shard]

No need, you can play

[junior spear]

Hello!

I would like to clarify one issue regarding personnel. Someone Rustoria.co/loren wrote to me asking me to vote for the skin in Twitch Drops. I would like to know if such a person actually exists or if he is just another scammer. Judging by the messages he sent me, he claims to be the administrator of the project

[spice cove]

scam, never click links from anyone you don't know

[junior spear]

ok thank you

[hexed nimbus]

!scam

[glass olive]

Hey, @junior spear

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[steel root]

eu long

[strange saffron]

Any fucking admins gonne monitor wipeday or what?

[spring current]

calling them fucking will diffenetly do the trick

[strange saffron]

reason their servers die

[raven mist]

We’re used to see that from Dyo

[strange saffron]

Admins dont change i wont change 😄

[raven mist]

Admins are doing a very good job. Bashing on them constantly not going to help you at all

[strange saffron]

are they? the kids have been playing for 6/7 wipes

[raven mist]

And?

[strange saffron]

with accounts that are 3 months old, flying and esping. idk man just stating facts

[summer basin]

can yall check a cheater tickets, pretty please

[raven mist]

If they were flying they wouldve been banned very quickly

[raven mist]

Be patient, we’ll get to yours soon

[strange saffron]

apperently not 😄

[raven mist]

[strange saffron]

f7 has a better change tbf

[near halo]

cheaters are banned very quickly

[glass olive]

Hey, @strange saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stoic ermine]

Hey if possible I'd like to speak to an admin in a dm

[versed quartz]

I'm sure an admin will more than happy to help you shortly :)

[stoic ermine]

Thank you

[summer basin]

so many proof if you were spectating rn on ticket

[leaden urchin]

hello, i cant join br main, it disconnect me when i try to spawn

[shell sand]

Hi, I am getting messages from someone claiming to be a rustoria admin on steam and they want me to vote for a skin to be put in the twitch drops. Is this a scammer or not?

[agile knoll]

!scam yes admin will not contact you about that

[glass olive]

Hey, @shell sand

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[summer basin]

CHECK FKNIG TICKETWS
ENOUGH OF THESE FUCKERS ON THE SERVER
its annoying at this point

[lethal cloak]

Any admins here who can help me <@&274971100184576010>

[raven mist]

Whatsup?

[lethal cloak]

My points got wiped again on 5x us trio I had about 400 game crashed loaded back on and had 0

[raven mist]

!steamid

[glass olive]

Hey, @lethal cloak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

Did you make a ticket when this happened yesterday?

[lethal cloak]

76561198880605251

[raven mist]

Let me confirm with a dev first

[lethal cloak]

ok sounds good i won the jackpot for about 150 points last night check that to bc i got some points back

Please just ping me with any updates

[raven mist]

Might take some time as the ones that review this is sleeping atm 🙂

[lethal cloak]

Ok well do you remember me from before ?? When u helped me if not then that’s fine do you know why this happens it has happened to me twice in 3 weeks

[raven mist]

I mean yes, but i still need to confirm it and not just assign points

hope you understand

[lethal cloak]

I completely understand I get that u can’t just give me points I was just wondering why this keeps happening

[forest oyster]

@raven mist if i buy VIP now, can I get the site balance refund?

[echo venture]

sure

[forest oyster]

thx

@echo venture when is the last date for this

[balmy cypress]

Its written here: #announcements message

I can confirm that any VIPs purchased between 1st August 2024 – 5th September 2024 will be extended by 1 month (5 days if Wipe VIP) upon request to our payment support team.

[near halo]

Please check my appeal ticket

[scarlet rain]

i need help please

[tacit otter]

Salut des fr ? qui bug aussi

[agile stirrup]

where i can report cheater,

?

[tacit otter]

Server lag ?

[crude kestrel]

any ticket system here?

want to get refund for main vip pass @gloomy sparrow @mellow tundra @hearty fulcrum

[raven mist]

#payment-support

[crude kestrel]

[hearty fulcrum]

Hi, you can make a ticket on our website at https://rustoria.co/support or you can use the chat command /ticket add (message) in game to make a ticket as well

[stoic ermine]

that is literally what I was going to ask about

[karmic crescent]

yo i gotta question

gotta random friend request on steam from you guys and i figured it was fake just wanted to see if for some reason it wasn't, does rustoria friend randoms on steam, doubtful

[hearty fulcrum]

no, we do not contact you through steam for anything

[hearty fulcrum]

!scam

[glass olive]

Hey, @karmic crescent

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[karmic crescent]

thought so thanks!

[tacit otter]

!ticket

[glass olive]

Hey, @tacit otter

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tepid sinew]

a hacker took all almost all of our loot out of our boxes he got banned but is it possible to get the loot back we have proof

on rustoria.co eu main

[hexed nimbus]

Yes you can raid him as he won’t be around to defend. The will not refund any loot so go ahead and raid his base

[tepid sinew]

ok but he took the gp

he gave the loot to randoms and took or loot so we dont have stuff to raid

[soft harness]

I get kicked out of the server rustoria eu main for hacking, however, I have never played with cheats, please help.my nickname: yuijob

[marsh wave]

how can help me

[hexed nimbus]

!appeal

[glass olive]

Hey, @soft harness

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh wave]

I cannot appeal my ban again

[prime cedar]

hey can anyone help me i get banned for hacking but i didint

[wide juniper]

the trio 5x ip is connecting me to the 2x european and i can't find trio 5x on the server browser, so can i just not play my main server?

[agile knoll]

!appeal

[glass olive]

Hey, @prime cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Still having issues

Even with ip?

[wide juniper]

yes the IP from the website takes me to the wrong rustoria server

[raven mist]

And with the connect ip from #oldserverinfo ?

[wide juniper]

thats the same ip

[raven mist]

Weird, i do see players on the server lol

lemme confirm

[wide juniper]

connect trio5x.rustoria.us:28010 is what im connecting to, direct through console, and its taking me to [EU] Rustoria.co - 2x Vanilla just to have my whole complaint simplified

Also can't find it on the server browser, so there's no way to play my main server

[raven mist]

What does your console look like after you're connecting?

[wide juniper]

redoing the connection maybe this will work, will let you know

[raven mist]

Sounds good, lmk i just connected through IP and worked for me

[wide juniper]

that's weird, it finally worked, but i double double checked that i was pasting the right ip before. maybe just a fluke. thanks for the support!

[raven mist]

Glad its fine now!

[leaden urchin]

<@&274971100184576010> i need help

<@&274971100184576010> every time i try to join br main it kicks me out and says, disconnected: hacking, but yesterday i just got bored and DC in base

[ocean void]

!appeal

[glass olive]

Hey, @leaden urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden urchin]

thanks @ocean void

[weary mason]

!verify

[glass olive]

Hey, @leaden urchin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[leaden urchin]

whats that for?

[weary mason]

Just to give ya the verified role 😄

Issue should be resolved now.

[leaden urchin]

i need to type in game and i cant join

oh, ill check in a sec, thank u

[leaden urchin]

Done! Thanks!

[fallow hatch]

i want to ask a question what is the best server that wipe on mondays that i can play in??

[willow bison]

What days does eu 2x main wipe

[cursive kayak]

@willow bison

:flag_eu: 2x Vanilla EU

IP: connect 2x.rustoria.uk:28010
Next Wipe: <t:1724680800:F> (<t:1724680800:R>)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250
Team UI: 8

[versed quartz]

There you go, @willow bison

[past scaffold]

arent donor ranks supposed to be almost instant? i got it in discord but i didnt get it on the server, i relogged, restarted my game

[versed quartz]

Yes, if you're having issues with your purchase please take a look over at #payment-support

[past scaffold]

alrready did

[near halo]

my appeal was insta denied

[dreamy field]

Is the lag fixed?

[green spruce]

!appeal

[glass olive]

Hey, @green spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid ridge]

vpn is allowed in br main?

/ticket

[glass olive]

Hey, @placid ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

Yes!

[placid ridge]

but i cant logging if vpn

[frigid dome]

/ticket

[glass olive]

Hey, @frigid dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gusty dagger]

I was refunded only 1 VIP status purchased for a month, although 2 VIP status should be returned Main and Mondays

[torn heart]

what error you getting?

[placid ridge]

just dont logging

[lyric valley]

MORPY has cheats on rustoria US Main, ticket created

[urban wigeon]

Unable to join server showing hacker

[weary mason]

!appeal

[glass olive]

Hey, @urban wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weary mason]

!report

[glass olive]

Hey, @lyric valley

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric valley]

like i said, ticket created. #424836

[weary mason]

Apologies didn't see the tail end of that.

[violet tundra]

Ive been in payment support for 2 hours

is anyone handling my ticket or have I been forgotten about

Perhaps I need to share my story on r/rust

[plush nebula]

can someone see my ticket #1277387979182309506

[noble terrace]

You weren’t forgotten about. This message still applies - the payment team is located in the UK so is offline right now. They will get back to you in a few hours.

[noble terrace]

Can you send your steam ID separately please?

[plush nebula]

where?

[noble terrace]

Here so I can look into it

[plush nebula]

76561198163135966
STEAM_1:0:101435119

[noble terrace]

Should be fixed now. Wait 10 minutes before trying to connect

[broken gazelle]

hi you could look at my appeal? still got no answer, sorry for the rush but I've been waiting for over 8 days and still says pending. appeal id is #a30295

[plush nebula]

i still cant

[noble terrace]

How many accounts do you have besides this one?

[noble terrace]

Will forward to the admin in charge of your ban

[broken gazelle]

okay thx

[plush nebula]

Are you referring to accounts that are playing on this server?

[noble terrace]

I’m referring to any steam accounts you play rust on in general

Not just rustoria

[plush nebula]

I have 2 accounts besides this one, but none of them have Rust purchased; I don’t use them for that

[noble terrace]

!appeal I think at this point you need to submit an actual appeal

[glass olive]

Hey, @plush nebula

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

Since we have not been able to solve your issue

[plush nebula]

This scares me a bit. Am I banned from the server? I swear I haven’t done anything; I just played a few hours on the server

[noble terrace]

Please just submit an appeal so we can look into it more in depth

[plush nebula]

ok thx bro

[plush nebula]

Done

[noble terrace]

It will be reviewed by the admin in charge of your ban when they have time to do so

[near halo]

How do I connect to us main I’m new and dk how

[fallen walrus]

how long until rustoria eu small is up?

[ocean void]

you can put "connect main.rustoria.us:28010" into your f1 console in game

[ocean void]

you can also find other server ips in #oldserverinfo

[split prism]

Also favoriting will help save it and make it easier to find.

[wide juniper]

honestly a flawed method of operation, what if someone is reporting a ban that was the result of admin abuse?

in that case, the potential abusive admin reviews the appeal?

[hexed nimbus]

That’s why the have managers above them that check stuff and above that directors/owners to check them

[wide juniper]

oh great

[lethal spruce]

Hello, I've been playing Rust for almost 500 hours now. I go to my favorite Rustoria and it says disconect:Hacking . I've never played with cheats and I never will, because it's not interesting at all. Can you help?

[rotund jasper]

!appeal

[glass olive]

Hey, @lethal spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lusty solstice]

what time does us mondays wipe?

[wary viper]

<t:1724698800:f>

[green spruce]

may i please have a reason for my appeal being denied?

[shy remnant]

It should've been told in the appeal, else it just means it was reviewed and denied based on our investigations

[green spruce]

no just says ''Hello there, unfortunately we have decided to deny your appeal. Your ban will remain.''

but is there i reason why? thats all i want to know

if needed i can prove it by showing my screen when i get back from work?

[toxic shard]

It was reviewed and the admin in charge confirmed that the ban was legit leading to the rejection of the appeal

[mint briar]

does monday wipe bps?

[toxic shard]

never

[mint briar]

tysm

[green spruce]

so thats it i am false banned for ever?

[low robin]

no it means that our admins judged it and decided you'r banned for the duration off the ban ( could be forever)

[green spruce]

so yes what i said

what is it judged off of?

[toxic shard]

No, you are banned forever for actually cheating on rustoria

now if you want to change the story with your friends/... be free to tell them what ever, but it won't get you unbanned here

[green spruce]

bro if i was actually cheating i would be eac banned no?

[low robin]

eac could takes months befor they apply it

[green spruce]

well i wont get eac bc i have never used cheats thats just bs

[toxic shard]

Be free to move to #general there is nothing we can do for you

[green spruce]

can you just tell me what is judged off?

[toxic shard]

no

[green spruce]

so why was i banned for ''hacking''

[toxic shard]

because you were

[green spruce]

can i see this proof?

[toxic shard]

of course you can't, for obvious reason

[green spruce]

well clearly isnt obvious or i wouldnt have asked

[toxic shard]

Anyway like I said

[toxic shard]

^

[toxic shard]

^

[green spruce]

i said i can prove whatever so if you cant then im sticking to false banned

[toxic shard]

how would you proove now that you were nor doing something in the past ?

[green spruce]

you see my downloads or whatever tf it is u look for

[toxic shard]

...

[green spruce]

is there anything i can do in the future if im still not EAC

[toxic shard]

no

[green spruce]

why not

[toxic shard]

why would you ?

there is no debate about the fact that you were cheating

now you are just asking for us to base a judgement on the fact that someone else is not able to catch it

how is that relevant to us ?

[green spruce]

no im asking what evidence u have?

[toxic shard]

and I already denied it

[green spruce]

if u dont have any what am i being banned of bc it clearly isnt hacking

[toxic shard]

who said we don't have any ?

[green spruce]

ok why cant you show me?

[toxic shard]

Because you could transfer the proof to cheat devs/friends and learn how to avoid detection

[green spruce]

💀 wtf i have not got time for that bullshit

[toxic shard]

if you don't want to waste more time, just go play somewhere else

because all the time you will spend speaking here will be wasted time

[green spruce]

i was false banned so i have nothing to hide

[shy remnant]

Why would we even give out the way we catch cheaters, how is that making any sense

[toxic shard]

Now for the last time

[toxic shard]

^

[bitter grail]

Bro is cooked

[green spruce]

thought the admins were smart on here

[toxic shard]

leave this channel for people we can actually provide support to

[bitter grail]

don't cheat mate 🙂

[toxic shard]

Not the place

[bitter grail]

Who is the owner/founder of Rustoria?

[shy remnant]

RyanJD

[brittle onyx]

Could i also get my vip extended i boughg mine in 26 july

[shy remnant]

#payment-support

[brittle onyx]

ok

[cloud granite]

Stay on your knees and bark

[blazing gust]

which map will be on wipe monday eu?

[cloud granite]

Drop some funny meme and I'll share it

[somber flower]

how can i see the map, i already payed for vip

[cloud granite]

Same task for you

[blazing gust]

wait bro

[somber flower]

no thanks

[cloud granite]

Keep struggling

[blazing gust]

sadly

[boreal pike]

If i bought "WIPE VIP on 5 days" now, after 2 hours on wipe, will the expire ?

[somber flower]

i'm not gonna struggling with my money

[cloud granite]

If you think it depends on money, then you already struggling, just intellectually

[somber flower]

i'm not

[cloud granite]

https://tenor.com/view/mr-bean-thumbs-up-gif-13068519828048642244

[thorny dune]

You can view the map on our website https://rustoria.co/maps

[somber flower]

thank you

[last sparrow]

Wondering if you are allowed to use exitlag? would likely remove 30ms from my ping?

[thorny dune]

You are free to use this yes

[last sparrow]

Thank you

[near halo]

hello,How can I download the map and install it into the game in advance? Before wiping

[toxic shard]

No, maps are available on wipe time in #wipe-feed

[near halo]

thanks

[brittle onyx]

yo why tf did my ticket get closed ?

@thorny dune

[toxic shard]

Check your dms, you should have the transcript

[cloud granite]

Because the fuck why not?

[brittle onyx]

woops, looks like you found an empty page 🙂
very good transcript

[deep temple]

I have a transcript in my dm's as well after it closed, but i cannot seem to open it and/or see any information within it

[thorny dune]

Feel free to DM with me the ticket ID and I will take a look at this for you

[deep temple]

Nvm sorry i'm a dummy, all good, Cheers mate!

[boreal pike]

If i bought "WIPE VIP on 5 days" now, after 2 hours on wipe, will the expire ?

[thorny dune]

It will last 5 days from the moment you purchase it, so you will have VIP for wipe

[boreal pike]

Ty bro

[brittle onyx]

check dms

[tame briar]

hello, you can unban me on EU 10X NO BPs banned by mistake, writes Ban Evasion although I play through vk play cloud, please unban

Nick name CTERBIT

and my other account also has the same CTEBIT

[hazy storm]

Hi Is there anything that have been done on the lag department for monday server? SHould we expect something else than last wipe? Thanks

[jade wagon]

Hello, has the lag problem been fixed?

[zinc breach]

!steamid

[glass olive]

Hey, @zinc breach

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jaunty agate]

2x not offline jet?

[cloud marlin]

server did not even wipe yet

[blazing fjord]

do i get my wipe vip added 5 days if i got it gifted to me

[cloud marlin]

please refund me this server is so bad, ur servers aint wiping as they should, and the lag is sooo bad.

[dark venture]

what is happenig with 2x eu

[thorny dune]

EU 2x is now wiping

[edgy geyser]

do i need to quit the game and load back on

700 player queue wtf lol

[near halo]

Hello, when will EU SMALL Thu BP Wipe?

Lol?

[lapis verge]

im having internet isues

[maiden cipher]

EU MONDAYS Lag ??????

[hollow quiver]

yes

[tired arrow]

EU Mondays perfect server

[tranquil hatch]

EU Mondays 1000 ping

[raven mist]

#announcements message

[solemn reef]

i was already on the server, and i died when the server lagged, and when i tried to respawn, it kicked me out, and now i have 500q

[tired arrow]

i was full and its just lagg and i die from naked with a rock

[tranquil hatch]

@cunning tulip do you run this on a VPS

[sage kettle]

EU mondays unplayable

[balmy cypress]

We are aware, its being restarted

[normal token]

thanx rustoria always the same shit u cant fix your server 2 time i died because i cant build

[knotty flicker]

W restard

[woven elk]

w

[normal token]

with the full inventory buy vip for that dumb

[woven elk]

restart?

[hollow trellis]

gg lost my fishing bag thx rustoria

[normal token]

tell me how its possible i cant moove i cant build but somebody can kill me gg wp 5 dollar or 10 dollar

[rare vector]

go re wipe

[ionic holly]

https://media.discordapp.net/attachments/1086672883394289785/1134378209455132762/1665978870_3-50-1-1.gif

[hollow trellis]

dog servers i swear

[toxic shard]

Gameboy, but the color version

[normal token]

U are piece of shit admin refund the vip

[tranquil hatch]

Set a limit on the firewall block request, let me fix this. I work in Security @toxic shard

[balmy cypress]

If anything, direct your anger at management not the admins

[normal token]

bande de merdes des voleurs la tete de moi a chaque fois cest pareil

[blazing gust]

eu monday, will be rewipe?

[crimson vine]

zes

[deep temple]

Just wanted to say, i feel sorry for u all rustoria staff, Keep ur heads up!, and thx for all the work you do!
just ignore the crazy people
hopefully it'll resolve soon 🙂

[normal token]

refund the vip la tete de moi explain me how its possible to kill someone who cant moove because its ur fucking fault

[balmy cypress]

#announcements message

Please read this, it will benefit you to read

[noble gulch]

whats happening with eu monday

[normal token]

@deep temple baise ta mere la pute suceur de queue

[stone trout]

que le a pasado al servidor???

[rich grove]

nose tio pero valla tela

[normal token]

always the same shit with rustoria

[balmy cypress]

Calm down or you will be muted. Understandable that you are not happy but no need to be like this to other players

[noble gulch]

whats going on with eu monday

[stone trout]

una hora esperando y se cae

[deep temple]

what'd it mean haha

[balmy cypress]

We are aware of the issues, server is being restarted

[halcyon eagle]

yea but he is right this happens to often

[balmy cypress]

something very rude hahah

[woven elk]

you broke my wipe. I just logged into the server and immediately crashed.

[noble gulch]

rewiped?!?!?!

[balmy cypress]

Read the announcement and it will make sense, we've been attacked for the past few weeks. Will improve soon though

[deep temple]

i'm down for alot of things, learning french aint one haha

[balmy cypress]

Thank god for google translate 😄

[woven elk]

connect mon.rustoria.uk:28012

[halcyon eagle]

yea but before i mean this past year is more unplayable than playable

[deep temple]

fair fair, welp keep ur head up mate, can't be easy to deal with the crazy's haha
cheers have a good one

[distant flint]

steam auth timeout

[balmy cypress]

I would argue that this is wrong, its not been the past year, other than normal crashes that happen in rust and have always happened. Things have only gotten worse recently with these attacks

[tropic vessel]

steam auth

[lapis verge]

stem auth

[balmy cypress]

Nothing we can do about rust crashes or usual networking issues, but these recent issues we can and are doing everything in our power

[balmy cypress]

Steam auth isn't our fault, networking issue

[knotty flicker]

nowwwwwwww

[steel wren]

Я зашел опять без очереди я вошел в кондицию ой мишаня

[rare vector]

connect mon.rustoria.uk:28012

[tropic vessel]

1000*1000 8 pıng yes network issue

[stone trout]

pero que esta pasando???

[lapis verge]

connection attemped fialed

[tired arrow]

I WAS FULL AND SERVER IS DEAD AND NOW I HAVE QUE THIS SERVER IS PIECE OF SHIT

[rare vector]

REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE REWIPE

[knotty flicker]

womp womp

[woven elk]

when 850 slots?

[sonic slate]

any admin on eu medium?

[normal token]

rewipe

[alpine viper]

any admin on eu medium

[balmy cypress]

Whats up?

[balmy cypress]

Write your issue and we will help

[tranquil hatch]

Reply to tickets please :)

[rare vector]

MAKE A SURVEY TO FIND OUT IF YOU SHOULD REWIPE @balmy cypress

[normal token]

rewipe that server wtffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

[near halo]

server 1300 ping eu please fix eu mondays

[alpine viper]

my friends body buggd in a stone

[normal token]

fucking lag we paid a vip for that shit

[near halo]

11510 PING on eu mondays

[sonic slate]

boddy fully bugged into a stone

[balmy cypress]

Which tickets? there is only one report open

Unless you mean appeals

[tranquil hatch]

Network - europe-0155

[solemn reef]

what do i do with this?

[balmy cypress]

I don't deal with network tickets but those who do are doing their best, give them time

[tranquil hatch]

Fair point, I was just trying to help. Since I deal with this stuff from 9-5

[near halo]

guys i am vip please help i have 11500 ping

on eu mondays

[sturdy nova]

cant connect on Serv Eu Mondays with a VIP : Connection attempt Failed

solution ?

[fast mist]

The people handling the internet are making every effort to give them time

[tranquil hatch]

Tell them to setup a reverse proxy before reaching game server IP.
Create traffic limiters. Add a DMZ to the front end of the host. Do something please :)

[indigo swallow]

what should I do if there is a Disconnect Hacking error when logging into the server?

[fast mist]

🫡

[fast mist]

!appeal

[glass olive]

Hey, @indigo swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[indigo swallow]

tell me how to write an appeal

[indigo swallow]

and how do I find out why I was banned if I logged into the server once, and the next day I was banned

[fast mist]

Please state your request in the ticket, and our administrator will promptly address your issue

[fast mist]

The administrator will reply to you in the ticket

[viral ivy]

terrible servers, decided with friends to go to eu mondays in the end, after standing in 450 queues, I got to restart, and then I was still standing in 300 queues, and finally when I came in, I was thrown out and again the queue) 300 "timed out". -2 h of my life!!!

[young geode]

am i the only one who cant play the monday server? like i legit cant do anything

[shadow spoke]

What is the timeline for implementing the suggested improvements in announcements? Is this something we'll see by force wipe?

[maiden cipher]

how to fix this

[tropic vessel]

ı am on the server but ı cant spawn

[zinc granite]

12792 ping

[young geode]

shit server low key

[tropic vessel]

ıf ı quıt ı have to waıt quue

[fast mist]

Our developers are making every effort to give them time

[bitter edge]

was charged another month for VIP. How do i request the extension?

[young geode]

i got kicked for being inresponsive cus i couldt spawn.... now im in 320 que agaiinnn!!!!

[fast mist]

https://discord.com/channels/274965952116817920/883058174570135572

[smoky dagger]

my VIP is not working what should I do?

[fast mist]

https://discord.com/channels/274965952116817920/656251893596684290

[maiden cipher]

EU Mondays

[fast mist]

Please create a ticket https://discord.com/channels/274965952116817920/883058174570135572

[lapis verge]

i cant play the server rbo

[fast mist]

https://discord.com/channels/274965952116817920/656251893596684290 Go take a look at our announcement❤️

[lapis verge]

how come i cant play, and my friends have no problem?

[young geode]

same my friends are doing fine but i cant do ANYTHING

[quick escarp]

Can you DM me please?

[lapis verge]

stuck on receiving data while spawning in my bag for 5 min

[fast mist]

Our developers are making every effort to solve this problem, please give them time

[young geode]

i waited 200 ppl que, finally got in, couldt spawn, after 3-4 min i got kicked for being iresponsive insta rejoined but was stuck in 300 player que again...!?

[fast mist]

Yes, I understand. We are working hard to solve it

[lapis verge]

is there nothing you can do bro this is unplayable

[noble terrace]

#announcements message unfortunately still being attacked off and on

You can try a VPN as some regions seem to be less affected

[fast mist]

Please read https://discord.com/channels/274965952116817920/656251893596684290

[lapis verge]

if i switch to vpn im gonna have full queue again

[noble terrace]

Being stuck on receiving data is a Rust game bug. The only solution to it is to relog

I missed your original message

[lapis verge]

i am stuck on this now, its server fault not rust i think brothe

[smoky dagger]

what should I do that won't let me log in to rustoria eu mondey it freezes and won't let me get up

[noble terrace]

Then probably has to do with ongoing network issues

[noble terrace]

Ongoing network issues. You can try a VPN

[fast mist]

[lapis verge]

can i get queue skip if i switch to vpn?

[finite sapphire]

what is this?

[noble terrace]

EAC error

You just have to wait out the timer

[noble terrace]

Unfortunately we can't manually skip you

[tropic vessel]

soo ı have to waıt to quue agaın

[noble terrace]

If you leave the server then yes

[finite sapphire]

I ve been trying to connect for 2 hours

[noble terrace]

The error in that screenshot is from EAC, not us

[tropic vessel]

ıf ı dont ı am stuck on that screen xd

[noble terrace]

which screen

[near halo]

admin plz help i have ping 10k 2nd wipe i just want to play with my homies we all bought vip

[noble terrace]

#announcements message still ongoing

[smoky dagger]

bro still won't let me get up what should I do?

[broken gazelle]

Hi i write a appeal over 9 days ago and still no answer what can i do? somebody please help i really want to play but i cant.

[near halo]

why all my friends dosent have this problem and exactly me

[noble terrace]

Because it is affecting some regions and not others

[finite sapphire]

use vpn

[near halo]

i tried it already

[noble terrace]

Try a different region

[finite sapphire]

try netherlands

[near halo]

its better but ping is still around 2k

[finite sapphire]

Germany

[near halo]

i live in austria why does fuck i got so much ping

[final sierra]

hello i am stuck at receiving data any help???

[hearty sleet]

you can leave and re-enter or try to wait it out, sometimes that works for me!

[final sierra]

i been doing this for 30min bro and still cant join

[silk spire]

how much time restart ?

[lapis verge]

what a shitshow

[torpid terrace]

Wow

Got disconnected while waiting for a 300 queue on Mondays, such a good server. Reconnected and got disconnected again NICE!

[blazing gust]

Its called "DDoS attack"...

[torpid terrace]

Why is a russian anime pfp talking to me

[blazing gust]

Are u a racist?

Or, what problem? I have more hours and play more better than u. I have about 7k hours dude

[balmy cypress]

Move this to general guys

[stone trout]

se a caido otra vez

[blazing gust]

Sry

[ember cargo]

can any admin help me

[balmy cypress]

?steamid

[glass olive]

Hey, @ember cargo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ember cargo]

https://steamcommunity.com/profiles/76561198175989349/

[balmy cypress]

Thanks, you should be able to connect in 5-10 minutes time

[ember cargo]

thx

[lapis verge]

can any andim help me

[viral ivy]

soo much ping 13k+

[wild lintel]

3640 ping xD

[dreamy field]

UK vpn works best

[cloud fern]

?steamid

[glass olive]

Hey, @cloud fern

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wild lintel]

vpn are useless. its a ddos, if u use a vpn it'll be worst.

[dreamy field]

Vpns are not useless, its a huge difference. Not sure why but certain areas seems to be affected more than others when it comes to the connectivity issues, has to do with the routing.

[wild lintel]

how could you know its better with a vpn ? ( dont answer the ping )

because personnally sometime i had 0 lag, and someting 4k ping so

[dreamy field]

Its not about the VPN itself its about the region ur connecting from. What ive noticed is that UK works best all around not sure why tho but if im on UK vpn while my mates are on Swedish IPS i can play majority of the time they cant

[tiny knoll]

and what to do

[dry gale]

i cannot connect server eu monday(vip btw), hello?

[dreamy field]

Best thing to do is just play diff servers until they solve the issues tho. There are plenty of Rust servers out there.

[wild lintel]

maybe redirections servers ... some attacked and others not, we cant know when we dont know the servers infrastructures but i got u

anyway, they'll never tell us 😄

[dreamy field]

Its a bit annoying because if you want to play you need to pay for vpn services on top of the VIP you already paying for

[wild lintel]

are u connected atm?

[dreamy field]

nop

[noble terrace]

There are free VPNs out there

[hexed nimbus]

There enough free vpn options around use Google and your brain

[dreamy field]

Free VPNs are so sht tho at least the ones ive tried

[noble terrace]

We're experiencing ongoing network issues, related to Ryan's post in #announcements .

[wild lintel]

free vpn are useless xD

[noble terrace]

Proton VPN isn't bad

[wild lintel]

anyway, if you cant connect now, why would ppl buy a vpn

[dreamy field]

You cant change region if you use proton VPN

[noble terrace]

We're not asking you to pay for one. It's just a suggestion if someone is interested in trying it

[dreamy field]

And the only region that u can really play from is UK from what i have checked

[dry gale]

not working with vpn

[noble terrace]

Try a different region?

[vagrant nymph]

best vpn recommendation ?

[noble terrace]

Proton VPN has a decent free version

Or so I have heard

[vagrant nymph]

I tried to use nord a week ago and couldnt connect. Idk if it was an issue with the vpn or if the server had blocks?

[noble terrace]

Try switching to UK. Players have reported it's more stable

[noble terrace]

Using a VPN might temporarily block you if someone also on that VPN has previously been banned for cheating. But you'll get kicked with a ban message if that's the case.

[vagrant nymph]

Yeah i wasnt able to connect to any server at all. Wasnt even able to get a loading screen so i just refunded it. I dont know why it wouldnt work i may have not had the proper configurations on.

[noble terrace]

Unfortunately I'm not the most tech savvy so I don't have a good answer for you lol

[vagrant nymph]

Its all good lol. If i have any issues with lag or anything this upcoming thursday i will just try out proton and see if that works.

[dry gale]

working windscribe vpn - us region

[chilly patio]

i get disconnected come to discord message, what i need to do?

[noble terrace]

What was the name after "come to discord"

[chilly patio]

chooky /skylinegtst

[noble terrace]

@jagged escarp would like to speak with you then. Feel free to send them a message and they'll get back to you when they are available

!ticket make a ticket please

[glass olive]

Hey, @worthy leaf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[chilly patio]

so if i want to join server i need to speak with admin?? 😄

[balmy cypress]

Yes, message the person Jyrcella tagged

Include your SteamID

[chilly patio]

he is offline

[ocean void]

!report

[glass olive]

Hey, @karmic mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Make a ticket please

Make a ticket

[chilly patio]

so how long does it takes to get approve from admin?

[noble terrace]

You need to speak to chooky

[chilly patio]

yea but he is offline and we want to start playing 😄

[noble terrace]

Unfortunately you need to wait to speak with them before you can play

[chilly patio]

so after paying 30eur i need to wait unlimited time to play... ok i will wait

[noble terrace]

Your ban is almost 3 months old. You are the one who waited this long to get it resolved 😛

So yes, you can wait until chooky is available

[chilly patio]

i have ban? ahh okey

[near halo]

how do i re appeal a ban? it wasnt even looked at u guys just decided to decline

[noble terrace]

If we declined it it's because it was reviewed and found to be correct

please make a ticket

as we said before

[near halo]

can i see the evidence? literally hopped on official for the first time with my friends and u guys decided to ban me for hacking

[noble terrace]

No, we do not show evidence to players

[karmic mist]

we make tikit and what , he kill us ander our baze you know ?

[noble terrace]

If you made a ticket then an admin will look into it as soon as they can

[worthy leaf]

Guys, can I upload a video of how a cheater kills us with eoka

[noble terrace]

You can upload it to a site like YouTube or Streamable and include the link in your ticket

[near halo]

do you guys ban for suspicious profiles?

[noble terrace]

No, we ban for cheating if someone is cheating

[worthy leaf]

he is banned

thks admins

[near halo]

i was banned for hacking but i wasnt hacking? please take another look at my appeal bro

[noble terrace]

Appeal decisions are final

[near halo]

i can promise you bro if i was hacking id just go onto the next server

[noble terrace]

I'm sorry, but appeal decisions are final

There is nothing I can do to help you at this point

[chilly patio]

so help me with my ban because friends are waiting online 😄

[noble terrace]

As I have said to you multiple times already, you have to talk to chooky

No one else can assist you

[lapis verge]

server fixed???????

[noble terrace]

Are you still experiencing issues?

[balmy needle]

i changed vpn region to germany i played for 30min and then i get again ping issue

[noble terrace]

Try UK - different players said they had success with that

[maiden cipher]

Eu Mondays

[sonic slate]

how long are you banned when you got banned for playing with hacker

[noble terrace]

It depends

[delicate hornet]

how long are you banned when you got banned for playing with hacker

[noble terrace]

Typically it's temporary. Minimum of 7 days

[sonic slate]

on what does it depend

[noble terrace]

The situation + your history

[sonic slate]

with history you mean ban history right?

[noble terrace]

Yes

[sonic slate]

ok thats my first ban so 7 days right

[noble terrace]

Appears to be, yes

But your banning admin can confirm in your appeal

If you choose to do so

[delicate hornet]

pls en banned

[sonic slate]

top

[halcyon eagle]

restart the server please

[lapis verge]

yes obv

[balmy needle]

big server lag now everyone lagging

[halcyon eagle]

PLEASE RESTART

[noble terrace]

Restart won't help

[alpine flower]

no ban.but can't join server .always said hacking ,what should i do?

[noble terrace]

!appeal

[glass olive]

Hey, @alpine flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine flower]

europe-0160

[zinc kestrel]

bro check 76561199578416039

[noble terrace]

This is not an appeal

[noble terrace]

!ticket make a ticket

[glass olive]

Hey, @zinc kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @zinc kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

do that command IN GAME

[alpine flower]

someone fixed already thx

[narrow valley]

WHATS GOING on with EU MONDAY

[zinc kestrel]

eu monday ping 760...

[noble terrace]

Aware of the issues with EU Mondays

[lean goblet]

bro ROLL BACK

[zinc kestrel]

BRO

[manic sleet]

i cant even log onto eu mondays smh

[austere onyx]

where can i find the map for next wipe in 10 mins

[noble terrace]

rustoria.co/maps

[austere onyx]

the new map of monday us

[noble terrace]

It's restarting

[past wolf]

then fix it

[manic sleet]

okay thank you! do you know when it'll be back up?

[noble terrace]

10-15 mins or less

Seems to be booting now

So probably soon

[past wolf]

thanks

[manic sleet]

yessir

[noble terrace]

Mondays should be back up

[quartz rain]

Jyrcella

[noble terrace]

brady

[chilly patio]

does anyone knows is chooky coming today?

[quartz rain]

So i got asociation banned from unintentionally playing with a hacker whole story but idk if that matters but ya i was banned and I was wondering if there is any ability to appeal it at any point

[noble terrace]

Yes but they are in a different timezone

[noble terrace]

!appeal yes there is

[glass olive]

Hey, @quartz rain

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz rain]

thank you good sir

[proud smelt]

Hello there, I have looked into this player and I do not believe they are cheating. However, if you still have concerns about this player I recommend that you F7 them directly to EAC/FP and make a new ticket so that we can look into the player further. Thank you for reporting!

[noble terrace]

None of these screenshots are from the person you reported

[raven mist]

Do we ban players based on their friend list now?

[noble terrace]

We're not going to ban someone because their friends are suspicious/have game bans that are several years old at this point

[raven mist]

We will need to see the reported player actively cheating before taking actions

[narrow valley]

u should

[raven mist]

we cannot ban them purely because of their friend list or them having a newish account

[quaint zenith]

how can i buy vip for us mondays

[raven mist]

donate.rustoria.co

[versed compass]

hello i try to connect on the EU monday but I cant connect me can someone help me from the support pls?

[raven mist]

You can still make another report if you still suspect them to be cheating

its not forbidden and we dont mind doublechecking for you

[lilac mason]

Hello, when I try to join any server I get disconected after the game loads for "Hacking" and I dont know why, thank you for your help

[ocean void]

!appeal

[glass olive]

Hey, @lilac mason

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary harness]

Whenever I load in I can hear audio but I’m stuck on receiving g data it’s only on rustoria servers and it’s happen the last 4 wipe days

[zinc kestrel]

@noble terrace stop restrart I LOST 300 SCRAP BRO

[orchid parcel]

can we start playing without getting dc every 15 min?

shit happens i know but it is starting to be a bit frustrating

[stone trout]

y6a vele porfa asi no se puede hacer nd

[noble terrace]

We are frustrated too :/

[fading spear]

yo why is my game ping so high on rustoira us

i am us and i am on 300+ ping only on this sever ?

[grim umbra]

hi i bought rust now and when i try to connect to US long i got disconnected with cheater and i did nothing

[noble terrace]

!appeal

[glass olive]

Hey, @grim umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

Mondays?

[pseudo gust]

yes my whole team is sitting at a good 12k ping

[noble terrace]

Being looked into

[noble terrace]

going to DM you

[long hornet]

i got 14k ping

[noble terrace]

server?

[long hornet]

rustoria mondays

[noble terrace]

US or EU

[hoary harness]

Us Mondays is so laggy I’m 70 ping but server is lagging so bad I’m teleporting 30 m back

[carmine mirage]

rustoria mondays main is dead

[noble terrace]

US or EU

[long hornet]

us rustoria mondays, 14048 ping

[fleet cloak]

im at steady 13k ping us mondays

[carmine mirage]

US

[long hornet]

us rustoria mondays, 14048 ping

[noble terrace]

being looked into

[fleet cloak]

how long will it take?

[hoary harness]

Top of the line hardware my ass

[grave egret]

am legit stuck in the blackjack table

[noble terrace]

Not a hardware issue

[fleet cloak]

haha i see u bibi im at the lumberjack guy

[hoary harness]

U guys have a issue every wipe

[noble terrace]

#announcements message

[worldly edge]

How to get an appeal?

[fleet cloak]

so i have to get a vpn to play on the server? (without lag)

[worldly edge]

I bought rust and now I am banned, yesterday I entered the game first time (not devblog)

[glass olive]

Hey, @worldly edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

You don't have to. It's just a suggestion that might help

Proton VPN has a free version

[grave egret]

nice game i legit was stuck in the blackjack table couldnt move now i need to restart my game and do q again fun

[hoary harness]

Time to go to rusty moose 😔

[fleet cloak]

are you guys gonna rewipe since almost everyone is lagging really bad

[noble terrace]

I doubt it, but if we do it will be announced

[fleet cloak]

bruh

any idea how long it might take to fix the issue?

[hoary harness]

It’s just die over and over because u can’t move for shit it’s terrible

[fleet cloak]

im just sitting in outpost i got lucky i was here when my ping got up to 13k

[fleet cloak]

are there any suggested servers i should connect to with the vpn or just any of them

[noble terrace]

Whichever one you want to play on

[normal gazelle]

can you help me because when i enter to serwer i cant wake up

[fading spear]

yes

[summer hatch]

US Monday is unplayabble

[fleet cloak]

the vpn didnt do anything for me

[pseudo gust]

same here

[hoary harness]

Top server yet can’t get a good host smh

Server is full frozen rn

[summer hatch]

yeah i'm going to Rusty Moose

[fading spear]

fix your sever

[hoary harness]

U guys also full frozen?

[fading spear]

geez best way to lost players

[fleet cloak]

there should be a rewipe this wipe is so bs its impossible to fight anyone

[marsh wave]

Administrator, check if this person is a scammer76561199617366393

[cloud granite]

You sent him nudes and he didn't PayPal you on 10$?

[marsh wave]

He's a hacker

[torpid falcon]

yo my wifi just went out i tried to rejoin server and it says disconnected hacking

[west breach]

rustoria mondays us unplayeable

[fleet cloak]

fr

[neat sphinx]

@lyric basalt man

[hoary harness]

Like u guys plan to fix the lag anytime soon ?

[west breach]

i dont think so

its been like this for 4 or 5 days

[noble terrace]

marvin

have you been reading literally any comment or announcement

[olive sentinel]

lost my snowball for the server that is laggy e 2x

[fading spear]

fix your severs been like this for close on 2 weeks now

[noble terrace]

As we told you earlier today, #announcements message

[fading spear]

abt switch severs at this point

[noble terrace]

Do what you need to do for now

[karmic drum]

can vpn ban be resolved?

[placid blaze]

hey, currently playing against hackers, some1 avaliable to spectate?

[neat sphinx]

@lyric basalt marzyyyy

[pastel lava]

i need help

[west breach]

rustoria fell off hard with the servers quality

[ocean void]

!report

[glass olive]

Hey, @placid blaze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pastel lava]

i joine in rustoria eu mondays and i have 7000 ping i need help plz

[knotty lion]

Deux frère tkt

[fathom sparrow]

hello i want report a cheater some one can help me ?

[balmy cypress]

?report

[glass olive]

Hey, @fathom sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west harbor]

i need to speak to an admin about a message i recived on steam of someone pretending to be an admin

[north crest]

!scam

[glass olive]

Hey, @west harbor

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[hoary harness]

U ain’t getting ddosed I’ve been playing ur servers since like April and the servers are always like this wipe day

[merry mauve]

Admin Rustoria Monday is unplayable so many people in chat expressing rubber band and graphical issues ..

please look into and restart server 🙂

thank you ❤️

[hoary harness]

Losing start after start because ur host sucks 😔

[violet needle]

why am i lagging on toria

[hoary harness]

Because they have a shit host

[fleet totem]

So my freind got me VIP for a Week on to get past Queue on " Rustoria - Vanilla (US Mondays" it shows up on my profile but currently i'm still in queue

[violet needle]

can you guys plz restart server like everyone is lagging bassically we pay you guys to do your jobs and have good hardware and dont like its bs shit ass server

[hoary harness]

Fr shitty ass admins can’t do a damn thing fat shits get paid to do nothing

[pastel lava]

i lag soooo much in rustoria eu mondays

[noble terrace]

Are you done?

If you feel that strongly then I genuinely don’t think Rustoria is the best fit for you

[hoary harness]

Are u done eating

[pastel lava]

men restart i cant play

[noble terrace]

Rust is a toxic game, but this isn’t Rust. It’s real life. And contrary to what you believe, you can’t actually speak to people like that. So when you want to treat us with the same deference we’ve given you, feel free to DM me.

[waxen dagger]

the server is crashing me

[pastel lava]

i have 7000 ping i eu mondays why

[waxen dagger]

pls help

[noble terrace]

What server?

[waxen dagger]

eu monday'

[noble terrace]

Will forward to our devs. You can try a VPN in the meantime to see if that helps

[pastel lava]

@noble terrace help i have 7000 ping in eu mondays

[noble terrace]

Same answer as above. Forwarded to devs but you can try a VPN

[pastel lava]

@noble terrace i play the last wipe my ping it was good and now 7000 ping like trash

[noble terrace]

#announcements message most likely is related to this

[quick escarp]

@pastel lava what's your Steam ID?

[pastel lava]

@quick escarp why

[quick escarp]

So I can help you

[fleet cloak]

ping

[quick escarp]

With?

!sm 5

[glass olive]

:ok_hand: The slowmode delay was changed from 40 seconds to 5 seconds in this channel.

[quick escarp]

Steam ID?

[pastel lava]

76561199146075473

[fleet cloak]

76561199101360240

[pastel lava]

2

[fleet cloak]

i play on us monday with bad ping

[pastel lava]

@quick escarp 76561199146075473

[quick escarp]

Neither of you are currently on the server?

[fleet cloak]

i logged out because the lag was so bad

[pastel lava]

@quick escarp i had a 5000 ping

[fleet cloak]

same for me it was going from 70 to like 6000

[fleet cloak]

do i need to log back onto the server to get it fixed

[quick escarp]

No it's alright, I should have enough information already, thanks

[fleet cloak]

Ok

[pastel lava]

@quick escarp now what

[fleet cloak]

fr

[quick escarp]

I've forwarded the information to our provider and we will look into getting it fixed

[pastel lava]

ok

[nimble nova]

Why is US Monday so alggy??

[fleet cloak]

so you didnt need our steam id ? bcs its the same thing everyones dealing with or am i missing something

[quick escarp]

I did need it

[fleet cloak]

for what

[quick escarp]

To grab telemetry linked to your account

[fleet cloak]

k

[pastel lava]

@quick escarp tell us when it finish

[deep temple]

Quick question, not to be a bother but, (i can't put a picture with it) but it says rustoria mondays ping is 6000ms, Does that mean we'll get a restart soon? just wondering, no rush
Cheers!

[rigid solar]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal prairie]

@noble terrace i was banned from the VPN

[noble terrace]

!appeal

[glass olive]

Hey, @boreal prairie

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slim shard]

fix us mondays its lagging

[noble terrace]

Aware, thanks

[shadow spoke]

Does anyone know if using a vpn works and if so what region to use?

[noble terrace]

Possibly. Other players had success with UK earlier

[fleet cloak]

any free vpns i can use that lets me switch to uk?

[slim shard]

nothing has been done clearly

[cloud granite]

UK not necessarily the case, try Proton and Netherlands

[fleet cloak]

it said i had to pay

[cloud granite]

It’s free for Netherlands

[fleet cloak]

ill try again thanks tho

[mild flare]

why i have 14k ping on rustoria

only on rustoria

[fleet cloak]

@cloud granite how do i connect to netherlands it just says quick connect and plus servers for netherlands

and the quick connect connects me to a us server

[long hornet]

why is rustoria mondays so laggy

im sitting at 1200

[fleet cloak]

please help bro

[pseudo gust]

is there a fix for us monday yet? the lag is completely unplayable

[torn perch]

do you think i would get appealed for assoasiatin for the third time ive been banned for it but only got a appealed once

[small yoke]

/ticket

[glass olive]

Hey, @small yoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grand stream]

admin there is a cheater in mondays who is killing everyone headshots and living next to me , when will u ban him

[raven sparrow]

Hello, I am interested in buying a VIP for the BR main server and on the page and in Discord, said VIP does not appear. Thank you very much.

[zenith lantern]

ADMINS PLEASE BAN SWATT HES CHEATING

WE CANT DO ANYTHING

[neat badge]

why servers so LAGGY like get your server staight

[north valve]

is there an admin i can speak to about rustoria 2x ??

[echo bramble]

can i talk with an admin ? my mate got banned for no reason he was doing clips whole time so we can demonstrate that he was legit.

[north valve]

leo, whats your ingame name? :C

[echo bramble]

I was el patron 2

[north valve]

god damn bro, got me and my mate kicked out too

[long wren]

tell mate come discord and make appeal ys

[echo bramble]

yes i did but he can not put the clips on the site

[velvet flume]

i have made an appel, how long does ot usually take

[echo bramble]

@long wren he did a ticket but he can't put the clips on the website page of appeal. Can u look ?

@long wren can u dm him ? @shadow aspen is him. Dm him and he will send the clips in dm can u help us pls. I understand the admin work is difficult and u have to check many people and server. But can u help us ?

he clipped for the whole 3 hours

@long wren please man.

[torn perch]

is there any admins checking appeals rn

[neat badge]

<@&274971100184576010>

[long wren]

sorry maybe the clip wont help

[velvet flume]

what about us? we are not their teammates

we dont know them

[long wren]

and upload the clip and attach the link when you make the next ticket

[north valve]

im streaming with 5k wiews rn , so would be nice to get back inn

[velvet flume]

@long wren is it possible for us to get unbanned today?

[long wren]

im not admin

[velvet flume]

do you know if there is any admins on?

[long wren]

umm idk

[ivory mauve]

is there anyway i can get unbanned after a denied appeal i mean i got all the proof necessary to show, but i rlly do believe is a mistake

[velvet flume]

shit sucks unjustified ban

[split prism]

You can attempt to reach out to an admin. But you’re not allowed to appeal again after your appeal is denied.

[echo bramble]

synthetic can u help me talk with an admin

[split prism]

Was it a perma ban?

[ivory mauve]

yes

[split prism]

With?

[echo bramble]

we got banned for no reason bc we did a crazy start my mate knows pretty wll rust and he was clipping whole time

he have proofs

[split prism]

Submit an appeal

[ivory mauve]

i got banned for hacking literally 2 seconda after killing a grub in a bush (clearly visible) roamed after 2 seconds banned hacking

like bro what

[velvet flume]

is there anyone looking at the appeal atm?

[ivory mauve]

i have every proof i can literally submit my whole pc 😂 no hacks

[split prism]

And what did they reply to your appeal with? in order for you to get banned for hacking there must have been a monumentous amount of evidence, or you flagged something.

[ivory mauve]

no reply

just denied

i got no explanation

[split prism]

Send me your steam id.

[ivory mauve]

ok , also on the site says EU MAIN hacking , im a NA players playin na servers

[velvet flume]

me and my friend got banned for playing with a hacker, but the guy who got banned is not a teammate of us. We just happend to join their team beacuse we were neighbours

[split prism]

That happens, it’s an association ban, if it’s your first time it’ll only be a week.

[fleet cloak]

did they fix the ping issue on the monday servers?

[ivory mauve]

76561198852387978

[split prism]

I suggest making a ticket with as much evidence as you can provide you didn’t know, or possibly not benefiting from the cheater, But most likely you’ll have to sit out the ban

[ivory mauve]

just find it weird i got denied no reply no explanation , says eu ? im na playing na only

[velvet flume]

well that sucks... never joining randomes again.... Thanks for the help tho

[ivory mauve]

i really have no clue

like do you guys ban for hacking and then literally boom u have no way to prove that u arent and are never allowed to play again?

[torn perch]

can you get banned for ban evading

[split prism]

Yes…

[ivory mauve]

lol

[shadow aspen]

why wou;d you do that

[split prism]

Did you not submit evidence in your appeal.

[shadow aspen]

just be patience

[torn perch]

yeah im tryna prove my friend wrong

[shadow aspen]

I got banned for no reason to xD i have like all clips of wipe

[ivory mauve]

i didnt know i could i just submitted a long appeal stating my message and waited 2 days to get no answer

[shadow aspen]

but i can't send it

[ivory mauve]

just a ❌

like bruh i swear it has to be wrong how does it say server ban on EU but u have never logged to eu rustoria

🤔

[echo bramble]

can an actual admin respond to me and my friend please ?

[north valve]

and me

[velvet flume]

leo u ruined us 😭

[shadow aspen]

and me

[shadow aspen]

we did nothing xD

[echo bramble]

bro u wanna see clips of my mate plaing ?

[shadow aspen]

we got banned for sauce bc we counter a raid

[echo bramble]

he clipped 2 hours of wièe

[north valve]

yea bro

i dont think he is cheating, but let me see

[shadow aspen]

you want clips?

[north valve]

yea if u can send

[shadow aspen]

give me sec

[north valve]

i dont think u cheat but lemme see your skills 😄

[shadow aspen]

give me sec i send them from the counter raid

[ivory mauve]

@split prism help me bruh plz

[split prism]

Unfortunately if you submit a ticket and it was denied that’s your answer.

[torn perch]

yo synthetic

[velvet flume]

go and unbann me or i start playing bloolagoon

[torn perch]

womp womp

you think they give af about one person

they got 800 people just on one of there servers

[velvet flume]

Yea bc i really meant it

[ivory mauve]

thats bad man

[split prism]

What’s up?

[shadow aspen]

Dm me

i can't send here

[split prism]

If you’re banned then you will have to play elsewhere.

[torn perch]

if i get assoasation banned will vip still be there after the ban or will it be possed or something

[shadow aspen]

Can you send my clip?

i want to show a clip

but can't send it :((

Like rust clip

[split prism]

Send it privately.