support

[small moat]

Trop bizzare, d'accord merci..

[still yew]

bro i am begging on all 4s rn pls

[bronze lodge]

server lagg?

[heady path]

cmon do as a favor

[ocean void]

#announcements

[meager steppe]

server lagg?

[ocean void]

appeals can only be handled by the banning admin, typical response is 1-3 business days as xPiwel stated above.

[meager steppe]

what's wrong with the admins server?

[ocean void]

#announcements

[shy remnant]

It's not about "doing a favor"

[tardy oxide]

i created a ticket at 16:40 pm CET and until now still no answer, whats going on?

[hexed nimbus]

appeal or report ?

[tardy oxide]

network support ticket

[hexed nimbus]

there is only a few that can help you with that the might be busy irl but will get back to you asap just be patient

[tardy oxide]

i paid vip wipe pass, just refund me and we are done my friend. Your EU Monday wipe sucked this time...

[hexed nimbus]

what issue are you encountering cause there are several problems in certain locations as you can see in #announcements@tardy oxide

[tardy oxide]

Its the first Q/A, but still i cant play so why should i pay VIP pass for 5 Days if I cant play 3-4 of them ?

[hexed nimbus]

explain that in #payment-support and see what the can do

[jovial isle]

You should really think about giving back the money for the ones who paid for vip on your servers that doesn’t even work

[hoary oracle]

Hello, they still haven't fixed my problem that I am banned for hacking when I never hack

[torn perch]

xpiwel can you check my appeal id appriacite

[glass viper]

Is there any way to remove a glitched build?

[wide juniper]

US trio 5x isn't showing up on the server browser

when i connect direct to the ip it shows this

[toxic shard]

Direct ip connect will always show you that

what ever server you try to connect

[wide juniper]

ahh weird, but still, not showing up on the server browser for anyone ive talked to, thought u guys should know. might fix itself with the wipe though.

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[atomic heath]

anyone know how to create unban ticket?

[shy remnant]

!appeal

[glass olive]

Hey, @atomic heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[atomic heath]

would i create a ticket or an appeal?

[sweet aurora]

i got banned last wipe on 5x solo/duo/trio and im still not unbanned i got banned for cycling clan members

[distant owl]

is it possible to join monday atm? or is it full lagging. im stuck receiving data all the time

[meager steppe]

I can't run fix the server

[near halo]

yo

[ashen maple]

I did a ban appeal 5 month ago and I was wondering if I could get a re-appeal

[hexed nimbus]

if it got denied then its final

[eager quest]

I go to the us mondays server and it won’t let me in, it says disconnect, I tried everything I know but nothing helped, I used to play on this server and everything was fine, but now it says disconnect

[near halo]

im stuck on 6000 ping even tho i'm not lagging. i can clearly talk to my friends on discord and everything else works fine but rust, plus i live in italy

[hexed nimbus]

#announcements

[eager quest]

I go to the us mondays server and it won’t let me in, it says disconnect, I tried everything I know but nothing helped, I used to play on this server and everything was fine, but now it says disconnect

[sweet aurora]

<@&274971100184576010>

[near halo]

why can my friends join then? none of my friends have this problem only me

[shy remnant]

!steamid

[glass olive]

Hey, @sweet aurora

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

i spawn in and it says either disconnected timed out, heartbeat timed out or kicked:unresponsive.

[shy remnant]

Issues can be region located. Not necerarily global

[sweet aurora]

76561198096383447

[eager quest]

help plz

[near halo]

how can i see if italy has problems

[shy remnant]

Your ban expire on 24/08, so in 4 days

It was issued today

[raven mist]

You cant

[sweet aurora]

bro damn

[raven mist]

but you can try a VPN

[eager quest]

помогите

[shy remnant]

!appeal

[glass olive]

Hey, @sweet aurora

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

last time i tried a vpn i got banned for hacking 🤑

[raven mist]

Yeah thats when you're very unlucky 😛

[shy remnant]

Prova a utilizzare la VPN, se hai un problema, comunicacelo e lo risolveremo

[sweet aurora]

but i got banned last night eu time so it was last wipe damn and i made appeal already so its prob gonna take couple days to respond

[raven mist]

Werent you banned not too long ago for teaming 😛

[near halo]

ci provo

[shy remnant]

Yes you are banned since 20h and it lasts for 4 days (until next wipe)

[sweet aurora]

cmon yeah i was lmao but this time i forgot about the rule and its not like guy was switching from team to team or anything he got back on to get some pvp

[shy remnant]

Consiglio ProtonVPN. Hanno un'offerta libera

[shy remnant]

It's not like its your first time, you should know the rules after that many time

[sweet aurora]

but last time it was for teamming and i know about that rule but i forgot about it at that moment until i got banned xd

[near halo]

sto usando proton e sono connesso nel server rumeno

[shy remnant]

Teaming, cycling, anything like this is not allowed. Take some times of your bans to read them : https://rustoria.co/rules/modded xD

That will prevent you getting banned again next time

[shy remnant]

Non lo so, non l'ho mai usato lol

[near halo]

non va, ogni volta che entro ho 6000 ping

[sweet aurora]

lmaoooooo i bet you are giggling after you hit me with this

[shy remnant]

Arf

[warped agate]

my ban appeal its not checeked why im waitigin here 20 hours now

[shy remnant]

!appeal

[glass olive]

Hey, @sweet aurora

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

cosa potrei fare? la mia base è mezza decayed lol

[shy remnant]

Sono in Francia vicino all'Italia e posso connettermi. È strano che tu non possa farlo

[warped agate]

you know who is luke i was playing on the server and got kicked with ''come to discord -luke'' message

[sweet aurora]

i think i should get unbanned xd

[shy remnant]

Sfortunatamente non ho altra soluzione se non quella di utilizzare una VPN. È un problema con il nostro host :/

[shy remnant]

DM @balmy cypress with your Steam ID

[shy remnant]

I think you don't, but still make an appeal and the banning admin will review it xD

[near halo]

quindi sono l'unico con questo problema?

[sweet aurora]

you know what xpiewl you are not getting christmas present next year

[near halo]

YO CAN U FIX RUSTORIA US MAIN ITS BEEN LAGGING SINCE FRIDAY

[shy remnant]

😢

[shy remnant]

Molte altre persone stanno riscontrando lo stesso problema in questo momento, stiamo ricevendo molte richieste come la tua. Trasmettiamo le informazioni al nostro host

[shy remnant]

#announcements

[near halo]

grazie

[shy remnant]

Con piacere, ci scusiamo per il disagio

e scusate il mio pessimo italiano, non sono il meglio in questa lingua

[near halo]

anche io hahahah

[near halo]

xpiwel guarda dm, ho approfondito

[merry mauve]

good afternoon, I want to ask why I am banned on the Rostory servers, although I am not banned from the menu on my account and I am not banned from other servers

dmins write to me in private chat, can I be unbanned and why am I banned?

[wet narwhal]

okey

[hoary oracle]

desbaneenme loco

[scarlet comet]

hello i am banned on rustoria servers but i wasnt breaking any rules can i get unbaned or atleast find out the reason why i was banned. I have already made ticket but i havent gotten any response in 5 days

[wet narwhal]

admins

[hoary oracle]

I still need help

[glacial herald]

!appeal

[glass olive]

Hey, @merry mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden rivet]

Please unban US LONG server

[fading tree]

ok

[icy oasis]

Hello, im banned for Hacking on EU Monday for mistake, and i cant appeal it on website, cause saying ban didnt find: my id 76561198802585531

<@&274971100184576010>

[distant owl]

I cant join monday Im always stuck on receiving data pls help

[fading tree]

buy new pc

[fading tree]

wanna hop on fort? i bet that i can beat ur ahh

[distant owl]

dont think so

[fading tree]

@cyan barn здравствуй, красавица, хочешь пойти на свидание?

[edgy rock]

so its not only me

[cyan barn]

Hello, im banned for playing with hacker on rustoria sea main for mistake please unban me <@&274971100184576010>

[edgy rock]

damn and you didnt know

[next hornet]

WAKE UP ODMINS why server 10k ping WATAFUk

[edgy rock]

like are you retarded or sum to not notice that he is hacking

[cyan barn]

shut up

[distant owl]

yeah I have 3000 ping constantly

[fading tree]

dont talk to my girl like that u spaz

[mossy pier]

bro these servers are so laggy

[edgy rock]

same

[scarlet comet]

hello i am banned on rustoria servers but i wasnt breaking any rules can i get unbaned or atleast find out the reason why i was banned. I have already made ticket but i havent gotten any response in 5 days

[edgy rock]

who you calling spaz you twat i bet she has a bigger thing than you

[distant owl]

I have this bullshit for 2 hours already

[edgy rock]

6 hours for me

[distant owl]

oh damn. No rust for me tonight I guess then

[edgy rock]

like tf am i going to do my base is decaying

[distant owl]

yeah man its fucked holy

[fading tree]

first u need to activate windows, its number 1 rule to play rustoria

[distant owl]

any admin here to help me?

[west mica]

Hey, whats up?

[distant owl]

Hey I have 3000 ping constantly for nearly 3 hours now. I cant do anything what can I do

[icy oasis]

Hi @west mica, can u look at this #support message

[west mica]

#announcements message

[distant owl]

I know but the server is working for everyone else

[west mica]

Can you provide a screenshot of the error please?

[west mica]

On the appeals website

[queen gazelle]

I joined the steam group but its not auth on the server

[icy oasis]

@west mica

[scarlet comet]

Any admin here to help me

[west mica]

Dont try and connect wait 10 mins and you should be good

[icy oasis]

👍

[scarlet comet]

hello i am banned on rustoria servers but i wasnt breaking any rules can i get unbaned or atleast find out the reason why i was banned. I have already made ticket but i havent gotten any response in 5 days

[west mica]

?steamid

[glass olive]

Hey, @scarlet comet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

my problem is solved, thank you for informing host

nevermind, ping is fine on map screen where you choose spawn but when i click a bed its 10k ping

disconnected : unresponsive

this only happens to eu mondays, i can join ukn, facepunch etc

any admin that can help me fix this disconnected : unresponsive problem?

[misty dove]

need admin on EU LONG we have cheater

[ocean void]

#announcements

[slow kiln]

!ticket

[glass olive]

Hey, @misty dove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crude moth]

crazy how its still not fixed

[wide juniper]

fix the insane lagging on 5x trio please

[empty lotus]

I want a refund of my $10 this is ass lag everywhere I look.

[wide juniper]

every time it happens its all people talk about in chat, rubberbanding terribly, cant open doors or boxes

finding a new server host seems like a good idea at this point

[earnest mauve]

all servers lagging so fking hard <@&274971100184576010>

[noble terrace]

#announcements

[iron surge]

come on fix this just switch hosts!!!!!!!! got people on here that play for a living !!!!!!!

[wide juniper]

sucks to have donated to a server where i can't make any progress because it lags so bad- can't pvp because i'll start rubberbanding, anywhere i go, rubberbanding

[noble terrace]

Unfortunately if it was that easy it would have already been done

Management is actively exploring all solutions right now

[void frost]

question what makes it hard to switch hosts

[wide juniper]

it should be that easy honestly, ive ran servers before, you have the server files

[noble terrace]

It's more than just copy/paste

[iron surge]

yeah i got few different server host's no problem for me to switch to anyone i would like to go to?

[sharp stump]

I wanna see the revenue loss Rustoria sees from this, Cause i sure as hell am not buying VIP again

[wide juniper]

ofc there's some backend work that'll need done but rustoria def makes enough money to get it done

[empty lotus]

FRL

[iron surge]

i can pull my 50 people out of this server if dont get fixed soon so dumb

[wide juniper]

im done wit my lil complaint, but really, i spent money on this server, i'd like to be able to play

[noble terrace]

Do what you gotta do friend

[scarlet comet]

76561199152984982

[noble terrace]

And we would love to make that happen too

[sonic nebula]

is the server being ddosd ?

[peak raft]

WTF IS THIS HOST

HELLO? FKIN DO SMTH THIS SHIT IS INSANITY HOW THE FK U MAKING SO MUCH MONEY AND CANT AFFORD A HOST THAT IS NOT LAGGING

[sinful grail]

wtf is that?

[empty lotus]

Could you help fix this issue?

[earnest mauve]

Q: Why can’t I connect to the server/why am I experiencing lag/why is my ping so high?
A: We are experiencing widespread network issues at the moment. Our host has been actively working on said issues since they began, and we hope to have a fix as soon as possible. Although there is no ETA right now, we will update you when we know more.

like how many more chances are u giving this host? its been shit since the beginning

[noble terrace]

I would if I could

[next hornet]

guys, 2 days in a row 2k ping, someone will compensate for VIP, because its impossible play like that 🙂

[nimble warren]

<@&274971100184576010> Hey, I made an appeal for Rustoria on the website I still haven't received a reply back ID: 76561199438375647

[noble terrace]

When did you submit it?

[wide juniper]

takes 1-3 days to have an appeal reviewed

[nimble warren]

it's been 4 days

[long heart]

is it possible an admin couldve locked me out of my base?

[toxic shard]

99.9% chance it's not us

[long heart]

What would that small chance be

[toxic shard]

Do you have multiple accounts ?

[noble terrace]

Will forward

[feral vine]

no one is forcing us to play here

[merry mauve]

go to the bos bro

[nimble warren]

Thanks

[long heart]

No, But I did get kicked from the sever from fly hacking somehow Idk if that has anything to do with it

[toxic shard]

If the response to my previous question is no, you are not concerned by this minority

[long heart]

Nevermind found the issue, thankyou for the help tho

[toxic shard]

I would therefore say it's not an admin who did it

[merry mauve]

What does it mean?

[rare prism]

Hi, how do I solve connect attemp failed, I am Argentine and this has been happening to me since yesterday

[scarlet comet]

can i get an answer?

[deft field]

trash ass server

[noble terrace]

#announcements ongoing issues unfortunately

[deft field]

76561198290210558

[noble terrace]

Oh I was just trolling lol

[hard root]

Looking to see if there was a mistake banning my account? I was playing for roughly 2-3 hours yesterday on wipe day and got off due to lag issues. Got on today to see if I had better luck and I got a pop up as soon as I logged in that I was banned for hacking

Same name as my steam btw^

[sullen hatch]

@hard root !ticket

[north crest]

!appeal

[glass olive]

Hey, @north crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sullen hatch]

That’s what I meant to do thank you empress

[hard root]

Ok

[scarlet comet]

hello i am banned on rustoria servers but i wasnt breaking any rules can i get unbaned or atleast find out the reason why i was banned. I have already made ticket but i havent gotten any response in 5 days

id:76561199152984982

[slow kiln]

You will have to wait for the response. An appeal isn't something they can resolve straight away

[scarlet comet]

💀

[scarlet comet]

how long would that be???

[noble terrace]

Will forward to your banning admin

[scarlet comet]

and how long would that be😅

[noble terrace]

I just sent it to them, but unsure when they will be able to respond

[scarlet comet]

thanks atleast someone who dosent ignore

[noble terrace]

To be fair, chat mods have no control over appeals

So ADRO helped you to the best of their ability

[scarlet comet]

understandable Thanks

[fresh kernel]

I cant join us mid

[ivory jetty]

anyone know when the lags and disconnect gonna be resolve ?

[feral vine]

they said no clue in #announcements and another mod above says that nobody is forcing you to play on this server

[terse ibex]

what happened to the US solo/duo/trio 5X?

[ocean void]

You can still join via server ip. All server ips can be found in #oldserverinfo

[terse ibex]

thanks

[shadow spoke]

Ive been having a lot of issues with US Medium I know theres a lot of current issues but now its not even showing up on my server list anymore is this related?

[ocean void]

The server ip can be located in #oldserverinfo and you should be able to connect via your f1 console if it’s not showing up in your sever list

[fresh kernel]

help

[prime latch]

I connect to the rustoria.co-us server on Mondays and it disconnects me and tells me that it is due to hacking, could you help me?

never use hacks, just an application for more fps

[hexed nimbus]

!appeal

[glass olive]

Hey, @prime latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spring bay]

disabled steam rust authorization timeout has anyone encountered this error???

[visual stag]

if my appeal gets suspended and then I reopen will it take another 1-3 days?

[sick saffron]

bro how tf do i refund my vip these servers are so fucking laggy

[main raptor]

Can't find US Mondays

or any Rustoria server

https://tenor.com/view/fix-futurama-help-fry-fixit-gif-4525230

[sand venture]

Hi, I'm trying to create a ticket on the support team but this message keeps appearing and I can't complete the process (Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.)

[safe perch]

Rustoria.co - US Long is missing for me. is this happening for anyone else?

I was on earlier and now its not even searchable or joinable off my friends who are indeed in the server. Im a smidge confused, considered maybe I was banned or something but unlikely as my friend says im still in game and theres still a team. although ive never banned, nor would there be a reason for my ban

nvm found it, had to restart Rust as awhole. unsure what that was about, sorry to spam in here about it hah

[ocean void]

For anyone that can’t find their rustoria server on their server list in game.. simply go to #oldserverinfo and copy the connect command into your f1 console

[torpid glen]

why is the pop so low on us mondays?

rustoria is dead lol

[sharp dust]

Hey i got banned for hacking and i Deflintely was not i have some of the Worst aim ever!!!! can somone help me please!!!

[ocean void]

!appeal

[glass olive]

Hey, @sharp dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn obsidian]

Any plans on banning russians on eu servers?

[hearty fulcrum]

no all players are welcome to play on our servers no matter their country of origin as long as they follow the server rules

[sharp dust]

it takes 1 to 3 days i only have two days of TC Coverage in my base so i hope it dosent take 3 days.

[mint igloo]

no all players are welcome to play on our servers no matter their country of origin as long as they follow the server rules

[fresh kernel]

Plz fix us mid

[high plover]

!appeal

[glass olive]

Hey, @high plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal vault]

mort stfu

[high plover]

admin

[crystal vault]

admin

admins wya

[high plover]

@thin plover

[crystal vault]

ADMINS WAKEUP I NEED ASSITANCE ASAP

[torn heart]

what's up

[ivory hawk]

Hey admins we were supposed to have a 7 day ban on rustoria servers but the ban should be done by now but we cannot appeal a ban on the website it says ban not found but we are still banned when loading into server

[torn heart]

did you try to spam join the second the ban expires

[ivory hawk]

no i just tried to join im not sure when it expired it should of been at 8pm

[torn heart]

!steamid

[glass olive]

Hey, @ivory hawk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ivory hawk]

76561199058344166

[torn heart]

unsure why it's doing that

wait 15 min and try to rejoin

[ivory hawk]

okay

[visual stag]

hey jacob if my appeal gets suspended but then i reopen does the 1-3 day counter restart?

its been 6 days

[sharp dust]

when being banned i was never given a resone other then hacking can i get more info on why i was banned?

[willow bison]

You was banned for cheating mate

[sharp dust]

but how! thats why im asking because i wasnt hacking and i suck at pvp so they cant say its aim bot.

[willow bison]

U been banned before or ever cheated?

[sharp dust]

no these is my first time being banned

ive never been muted even.

[willow bison]

Make a ticket

[slow kiln]

The admin team will never give a specific reason to the ban other then hacking. If you feel like it was a mistake, you can make a ticket for the appeal.

[slow kiln]

!appeal

[glass olive]

Hey, @sharp dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp dust]

i did it just think its sucks i cant play for 1-3 days

especially seeing that i didnt do anyting wrong

[slow kiln]

The admin team dont't ban players based on suspicion. They gather a significant amount of evidence before the ban. They will review the ban and respond to your ticket as soon as they can

[sharp dust]

but what evidence i havent broke any of the rules!

[near halo]

my lag problem is fixed

[slow kiln]

You have nothing to worry about then in the appeal.

[slow kiln]

I can save you some time now: sitting in support doesn't mean they will respond faster. They do not discuss bans over discord.

[sharp dust]

i get that most places work like that im just voicing that these is bs

[uneven yoke]

@sharp dustwahhhhhh

[sharp dust]

why you laughing

[uneven yoke]

naw thats u crying cus u cheated and got caught LOL.

[sharp dust]

thats the thing how im i cheating with %26 Accuracy. and no Special awareness.

[narrow vale]

I played on your server yesterday and everything was fine, today I go in and it starts kicking me out because of hacking, although I have never used cheats and I went to the site and checked, your site does not say that I have some kind of blocking

[visual stag]

if my appeal gets suspended but then i reopen does the 1-3 day counter restart?
its been 6 days

[uneven yoke]

@visual stagjust dont cheat

[uncut wagon]

Same I got banned for hacking, I don't understand

I barely even play

My profile is clean 0 vac ban 0 game ban 0 eac ban

[ocean void]

!appeal

[glass olive]

Hey, @uncut wagon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut wagon]

I already submitted one

[ocean void]

Don’t forget it’s 1-3 business days so weekends don’t count if your timer was reset

[astral thorn]

same i already sent mine but idk why they banned me pls help

[sharp ether]

!appeal

[glass olive]

Hey, @astral thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mystic harness]

who can ban hackers ?

[ocean void]

!report

[glass olive]

Hey, @mystic harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mystic harness]

!report

[glass olive]

Hey, @mystic harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sharp ether]

The admins will respond to your ticket as soon as possible for the time being, please wait patiently.

[mystic harness]

i just made a ticket please get this guy banned and they are aware he's cheating too because i heard him saying he is screen sharing to the team i've told him to type in chat multiple times and he never does

[sharp ether]

Perfect! The admin team will look forward into it.

[mystic harness]

none of them will type in chat and have accounts privated he has esp and maybe even soft aim definitely esp

[stoic estuary]

Where would I best get a player investigated fast? ticket in game?

sorry i see now above

[coarse cove]

Why didn't anyone check the ticket after it was issued

[slow kiln]

What type of ticket are you referring too exactly?

[mental furnace]

Hi mods

My friend has 1 boost on discord

he got nitro, so if he boosts this server can I get the supply drop?

[cold wolf]

[mint igloo]

Which server do I move to?

[supple loom]

DID SERVER CRASH??

[thorn topaz]

yes

!serversareonfire

[hexed nimbus]

Yes but only on modded servers

[wide juniper]

<@&274971100184576010> trio 5x us is down

[raven mist]

We’re on it

[gritty mountain]

main is down too

[sleek drum]

pretty sure they're aware bud

[chrome scaffold]

how long?

[random wind]

Fr because people are saying 3 hours

[raven mist]

#announcements

[rare prism]

<@&274971100184576010> What happened to US Mondays?

[random wind]

Is this 45 from 12:40??

[chrome scaffold]

Thank you

[raven mist]

Read one message above you

[digital magnet]

💯

[trail fable]

Rustoria Monday is down

[thorn topaz]

If I died seconds before server went down with backpack, will the backpack still be there when server comes back? If not.. big RIP to raid loot.

[trail fable]

When will Rustoria Monday be back up?

[supple loom]

RUSTORIA ADMINS BANNING MY PEOPLE FOR NO REASONNNNNNNNNNNNNNNNN

CRAZY

LIKE I DONT PLAY WITH CHEATERS BC I HATE CHEATERS

ITS ALSO CRAZY BECAUSE ADMINS WOULDNT EVEN TALK TO MY TEAMATE

[thorny hound]

!appeal You and your teammate have to make an appeal

[glass olive]

Hey, @supple loom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny hound]

We don’t just ban people for no reason

[supple loom]

MKAYYY

[random wind]

How much longer pookie🥲

[heavy plaza]

if someone has a vac ban 1100 days ago can u still play with them? or does it risk ban?

[ancient dune]

Vac bans aren’t moderated

[rigid igloo]

I cheat

[wide juniper]

That crash ruined a lot of my duo and I’s base, are we just shit out of luck? <@&274971100184576010>

A ton of stuff lost, base decaying

That’s so much work just gone, also the rest of our vip kits that I paid for

[chrome scaffold]

How long until servers are up

[random wind]

I was farming

[autumn willow]

why cant i join the server i can join on every other server but not yours

[chrome scaffold]

They are down

[near halo]

is server up now

[grim saddle]

which refers to the reason for the ban "HACKING?

I still (six months have passed) don’t understand why I was banned and why they can’t unban me

I did not use: VPN, third-party software, macros, cheats. For what other reason could I be banned?

[jovial plinth]

!appeal

[glass olive]

Hey, @grim saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grim saddle]

my apeal denided

[jagged escarp]

what is your steam id

if you were banned for hacking and your appeal was denied you are unlikely to be unbanned

[grim saddle]

76561199408747579
This is the problem.
I never received a clear answer why I was banned, I did not use anything prohibited. I didn't even use a VPN to lower the ping.

I was banned from "RustReborn", they ban you simply for killing and forcing your opponents to leave the server.
After a while I got banned from rustoria, I think I was banned by mistake

I have not been banned by the game's anti-cheat for more than 500 hours spent on the servers

[elfin crescent]

admin can you pls destroy the metal barricade near my house i accidently place it

[true belfry]

Rustoria admins do not interfere whit gameplay.

[elfin crescent]

nice

[reef temple]

Why is EU monday servers so laggy, its unplayable this week

[neon karma]

check Appeal #a9f486 please

[lilac hedge]

Whats up with EU Monday? Yesterday 16.000 ping, in the late evening it was fine 45 ish and now again constant 6000 ping? Any solution for this?

[fervent tinsel]

https://prnt.sc/KB5kVEzI61xp

[torn heart]

it's a scam

@fervent tinsel

[tiny iron]

why is it that iam lagging on eu mondays, but my teammates arent?

[odd trout]

@west osprey i'm here

i jjust got banned and the reason was come discord so idk what this is about magpie would bother explaining

[noble terrace]

#announcements ongoing issues

[odd trout]

can i get some help please? i legit dont know what i've done

[mossy crow]

<@&274971100184576010>

[noble terrace]

You need to speak with loriemagpie if that is your ban reason

[odd trout]

well next time if i get banned i want an actual reason i've legit done nothing wrong like wtf XD

[west osprey]

You can join waiting for support

[frail robin]

how u know ur teammate does not cheat?

[obtuse phoenix]

<@&274971100184576010> <@&874995535881326632> <@&393554009799000064> i got muted for swearing when i said the word "aria" asking someone a question fix this mistake immediately

gracias por favor

[west osprey]

dealt with, however please don't tag us all for that in the future 🤣

[obtuse phoenix]

it got results

[noble terrace]

It would have without the tags 😛

[west osprey]

I could re-mute you, and not give those results

If you're muted in error, you can "appeal" your mute through our appeals website

that is how you should contact us

[obtuse phoenix]

if i used the website id still be muted for the rest of the 2 days

[sudden horizon]

I cant connect to eu monday, its locked in receiving data and crash

but it works on main and other servers, anyone have the same issue ?

[wary osprey]

<@&274971100184576010> any update since yesterday. With wipe being tomorrow would like to know if it will be still be seeing same issues. Been almost 6 days now of bad lag

[clever sparrow]

why has us long such a big roleback what tf is thiis

[dusty saddle]

Developers are aware and working on it

[clever sparrow]

okay

how long will it take

[viscid olive]

I can't connect to the server. It gives me the error disconnected hacking

[viral haven]

@dusty saddleGood day, I applied for a ban, but they turned me down. how can I remove the ban?

@viscid olive у тебя бан

[versed quartz]

!appeal

[viral haven]

@versed quartz Good day, I applied for a ban, but they turned me down. how can I remove the ban?

[versed quartz]

Information would have been in your appeal, regardless nothing I can do for you

[viral haven]

Unban, I just want to play. I don't have cheats

[broken gazelle]

Hi i wrote a appeal 4 day ago and still no answer and sorry for bothering i know you guys are busy. my appeal is #a30295 and sorry for bothering

[versed quartz]

Thanks for your patience, @broken gazelle your appeal will be look at by an admin as soon as they can :)

[broken gazelle]

okay thanks

[viral haven]

How to remove a permanent ban?

[versed quartz]

If you've been banned and your appeal was denied, I'm sorry to say it's pretty unlikely you'll be unbanned

[frank trail]

eu modays lags?

[viral haven]

So I was banned through no fault of mine

[autumn willow]

what is with eu monday?

[uncut wagon]

I cant wrap my head around how someone would provide info for being falsely banned for "hacking" other than showing my profile that i literally haave 0 vac bans 0 game bans 0 eac bans like my steam is entirely clean and yet somehow i was banned for hacking, I barely play and win any pvps. Im literally a farm bot

[noble terrace]

Did you appeal?

[uncut wagon]

yes

[noble terrace]

Did you receive a response to your appeal?

[gaunt ingot]

Vpn

[uncut wagon]

not yet last time I check, I can check again

[exotic sierra]

how can I subscribe to youtube for the +2 points?

[uncut wagon]

no response yet

[noble terrace]

Appeal responses can take anywhere between 1-3 days on average. So please wait for a reply.

[noble terrace]

YouTube API is broken I believe

But you should still be able to claim loyalty kit without it

[uncut wagon]

thank you

[sick needle]

hello quick question

[sharp ether]

How can we help?

[sick needle]

i got messaged on steam from someone that said he is an admin. well most likely its not legit but i wanted to ask anyway. he is called "Rustoria.co | ✪ Nor" on steam

[sharp ether]

Do not click any links he sends you, We do not message through steam.

[sick needle]

he is asking me to vote for a skin so it gets into the twitch drops

[sullen swallow]

hello, why i have lags and 2k ping on rustoria x2, my brother have like my internet and haven`t ping lags

[sharp ether]

Not us, we will never ask you to click any links or do anything outside of this discord

[sick needle]

yeah figured as much

so for everyone else who is reading this message just dont fall for it. someone is trying to get you to click a link to "vote for their skin."

[sharp ether]

In the future if you ever are unsure if they are with Rustoria, you can always come in here and ask we will be more than happy to help

[sick needle]

i will do that thanks

[signal gale]

i have 5000 ping at rustoria eu mondays

[tawny salmon]

<@&274980199668645888> do you get kicked if you afk a certain time on toria servers ? cus i wanna leave my pc running during night incase some1 tries to offline me

[pulsar grotto]

I believe you'd get kicked after 30 mins of idle if the server's full

[austere loom]

what happened to this server isnt it free anymore

[noble terrace]

?

[tawny salmon]

how long can you afk im trynna leave pc on for night incase some1 try offline

[versed vale]

Depends on server pop. If the server is completely full, 20-30 mins is all it takes.

If the server is not full, it won't kick you

I suggest a seismic sensor and a smart alarm!

[tawny salmon]

ye but i couldnt snipe a vip this wipe so that wont do jacked

[tawny salmon]

full is with queue right?

[versed vale]

Generally yes. It's a bit risky. I dooooont think I could suggest finding a way around the auto afk kick, so it can be difficult to not get kicked

Building a base that's unassuming is a good way to avoid being raided though

[rocky bough]

I got banned only for a wek and its ben over 6 months

Can someone help me

[dull bobcat]

hi , i was banned for playing with hacker and dont know who it was

[sharp ether]

!appeal

[glass olive]

Hey, @rocky bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp ether]

!appeal

[glass olive]

Hey, @dull bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bobcat]

i already made appeal@sharp ether and tit was denied does that mean iam permanently banned ?

any admin can help me ?

i been banned for 6 days and dont know when i will be unbanned

[willow bison]

What does boosting the discord get you

[rocky bough]

i already made appeal@icyfox and it was denied does that mean iam permanently banned ? They only said I was banned for a week, its been 4 months

[glass olive]

Hey, @rocky bough

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

!boost

[glass olive]

Hey, @willow bison

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[hearty fulcrum]

no in-game rewards for boosting on vanilla servers

you can also get the discord nitro booster role in this discord

[hearty fulcrum]

When you try to connect to a rustoria server, it should tell you how long is left on your ban. If this is your first time getting the playing with hacker ban, it is usually a week-long ban, meaning 7 days.

[rocky bough]

76561199096164672 can yo uhelp me

[dull bobcat]

@hearty fulcrum it doesnt say anything it just simply says playing with hacker

[hearty fulcrum]

thank you for providing your steam id. i believe an admin will have to look into your ban for you. hopefully, if there is someone around now, they will check on this for you and let you know

[lyric basalt]

!steamid

[glass olive]

Hey, @dull bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

so I can tell you for how long you are banned

[rocky bough]

@hearty fulcrum I sent my id 76561199096164672 I have ben waiting for 8 months

[dull bobcat]

76561198147730557

[hearty fulcrum]

i thought you said 4 months?

[dull bobcat]

@lyric basalt 76561198147730557 its my steam id

[hearty fulcrum]

i'm sure he has seen it. please wait and allow him some time to check on it

[rocky bough]

@hearty fulcrum I thought it was four months but the website says 8

[dull bobcat]

@hearty fulcrum ok

[hearty fulcrum]

i see, thank you for clarifying

[lyric basalt]

Will forward to banning admin, cant say more atm

[rocky bough]

thx

[dull bobcat]

@lyric basalt how long would it take

[lyric basalt]

Atm as you cannot see timer its perm

[blazing stone]

how i report cheater

[raven mist]

!report

[glass olive]

Hey, @blazing stone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thick vale]

Hello, they said that they were banned, but the ban has not been lifted, please take a look.

Rustoria Admin
• Today at 8:25 PM •
ADMIN
Hey there, fixed it for you, please wait 15 minutes before connecting to server and you should be fine. Have a good day

[noble terrace]

what other accounts do you have?

[thick vale]

At the moment, the only one

[noble terrace]

and previously?

[thick vale]

To be honest, I deleted all accounts when I cleaned the computer completely

That's why I won't be able to find them. According to the statistics of this account, it can be seen that I play constantly only on this account

[noble terrace]

Alright, well you and I both know you are banned from Rustoria on other accounts

So unfortunately you will not be able to play here

[spring bloom]

Why isnt my tm8's chat working in the Trio 5x no bp's server?

[noble terrace]

Is global chat turned off?

[thick vale]

I wrote a ticket, and they gave me the go-ahead to play. how is it now that it is impossible to get an unban?

[spring bloom]

global chat is turn on

[noble terrace]

Because you were not completely honest in your appeal

So upon further investigation, more evidence was found

[spring bloom]

any other things you could thing of?

[noble terrace]

asking other admins!

will get back to you shortly

can he try doing /chat in game?

[spring bloom]

he cant even see chat, neither open it as well

[thick vale]

Can you please unban me, you can look at my stats and how much I have played on this account to ensure that I am clean. I indicated that I was banned. This is my appeal. And he said that you can see my statistics that I have been constantly playing on this account for a long time since I was banned. And I didn't get more than one ban.

[noble terrace]

You did not include all of that information in your appeal

You are banned for cheating on another account

Cheating bans are permanent

You are banned for ban evasion on other accounts already

[noble terrace]

Can he see team chat?

[spring bloom]

No he can't

[thick vale]

And now how to make sure that I was unban, I completely cleaned the computer after that moment and played actively to prove that I was playing honestly. And I want to do a YouTube channel. And make videos.

[noble terrace]

Try chat.enable in F1 console

[noble terrace]

And you are free to do that, just not on Rustoria

[thick vale]

Is there any way to contact the chief administrator? To discuss all this with him?

[noble terrace]

You are permanently banned from Rustoria

[spring bloom]

Appreciate you this command work was getting frustrated LOL

[noble terrace]

Please find somewhere else to play

[noble terrace]

Glad it worked!!

[thick vale]

So can I get in touch with him somehow?

[dull bobcat]

@lyric basalt will the banning admin reach out to me ?

[noble terrace]

The decision is most likely not going to change

But @balmy cypress and @neat pumice are our staff managers, so feel free to reach out to them if you think this is an error

[dull bobcat]

idek why iam banned for playing withhacker

banned permanently when i didnt even know he was cheating

[noble terrace]

Did you appeal?

[rocky bough]

YES THE ADMIN said it was only for a week

[noble terrace]

Wasn't speaking to you

[rocky bough]

my bad but just saying its been 8 months

[noble terrace]

I have no idea what your situation is

[rocky bough]

I got banned for a random guy joining my team and he was banned so I was banned for a week, its been 8 months I didnt know what to do cause I did apeal

[noble terrace]

Did you get an appeal response?

[twilit dune]

sorry for getting u banned but we were teammates idk why ur lying idc if i cheated

[rocky bough]

bro

who are u, I didnt get any response the ban was 11 months ago

[twilit dune]

i told u i was cheating beforehand and u said thats fine get me a box of rockets and i was like ok and boom i got banned
its ok tho i hwid'd spoofed

its not my fault u played with the risk and now ur banned

[rocky bough]

Who tf are you why are u messinfg with me

when did we play then

[twilit dune]

it was a while ago

[rocky bough]

bro why are yo udoing this to me I dont know who you are please just stop messing with me I was only banned for a week

[twilit dune]

im not messing w you thats what u told me why are u even lying to the admins dawg
L mans

[rocky bough]

Bro you are gennualy an asshole I dont know you and your trtying to get me banned forever for no reason just stop I didnt evem have this username 11 months ago thats how I know you lying

[twilit dune]

no u didnt have that username a while ago but u did say how u wanted to change ur name to icyfox

[rocky bough]

bro u are lying

[twilit dune]

so stop lying and own up to it, its ur fault u played with me i told u the risk man
i dont know what ur problem is but im sure its difficult to pronounce

[rocky bough]

I caught you I did have this username forever so now I know your lying

[twilit dune]

youre delusional man stop trying to get out of this

[rocky bough]

is this what u do for fun mes with randoms because your banned

[twilit dune]

i hwid'd spoofed im back on the server while ur banned lul enjoy the ban i told u the risk but u were so loot hungry

[rocky bough]

bro u are such a peicwe of shit lyer

[hot jungle]

I need help please i cant connect on eu mondays

[twilit dune]

whatever floats ur boat im not lying

[wraith adder]

need network support please

[flat needle]

https://tenor.com/view/eac-gif-25601190

[dull bobcat]

@noble terrace yes it was denied

and now i can make appeal again but i was banned for p[laying with hacker and my banning admin nevr told me why i was banned for who was hacking super confused

[rocky bough]

Whats a chargeback

[young violet]

<@&274971100184576010> Hello, since the server was interrupted, it loads at 4000 ping, with this it is unplayable. Please I would like to know if the problem is going to be fixed or to look for another server where my theme and I will play, there are 10 of us with the same problem.

[ocean void]

#announcements

[rocky bough]

Im just confused what is a chargeback

[near halo]

guys did the problem fix?

i launched rust it says patching something, could this be it?0

[trail cliff]

!ticket

[glass olive]

Hey, @trail cliff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flat vapor]

live by the server u will hjave no problem

[blissful thicket]

can somebody help me pls?

[wary osprey]

???

[sand rock]

why is rustoria sending me friend requests

[weary mason]

Most likely a scammer, admins dont have rustoria in their name

#announcements message

[tulip cliff]

i need an admin to help with a ban appeal

[peak timber]

fix eu med

[tulip cliff]

I have a ban evasion for US small and i cannot make an appeal on it can i speak with admin to resolve my issue

<@&274971100184576010>

[atomic juniper]

Fuck you Bo N Herr

[tulip cliff]

why?

[atomic juniper]

because i love you

[true belfry]

!appeal

[glass olive]

Hey, @tulip cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[true belfry]

Add as much information as you can

[vernal grove]

we were in the middle of raiding on US 5x trio and just my team get disconnected all at the same time and the team we are rading re seal.. seems a bit too sus.. my team are all from different areas in the uk so cant be a shared internet thing...

[tulip cliff]

There is no ban that pops up for an appeal ticket. I already appealed the one that was there and i am still banned for ban evasion on US small

[north crest]

What was the outcome of your first appeal?

[tulip cliff]

It was approved

[north crest]

Might have to wait for an admin to take a look then

[tulip cliff]

how long is that going to take

also the ban appeal that i submitted was not for US small, i was not even aware that i was banned on the server i appealed. I dont cheat and use reliable wifi

[heady gorge]

LFT, 5k hours, NA clips in bio

[glossy arrow]

hey admins i have a question

[tulip cliff]

Ok so my approved ban appeal didnt even fix that issue, I am still banned on all Rustoria.co servers

[feral vine]

change EU Medium to EU Low Pop

[tulip cliff]

<@&274971100184576010>

@hearty fulcrum @strong willow

[shadow spoke]

Will there be some sort of compensation for the lack of playability to VIP players or is it just a shit out of luck situation?

[noble terrace]

Admins don't have the ability to make that decision, so I don't have an answer for you

But I would doubt it

[tulip cliff]

Jyrcella could you help me

[green shoal]

Is there lag or is it just me?

[ancient dune]

#announcements

[noble terrace]

with?

[vestal hornet]

when does us medium wipe?

[ancient dune]

Oops wrong chat

[green shoal]

In sv US Medium

[tulip cliff]

@noble terrace I have a ban for ban evasion but I cannot appeal it

[sullen spire]

!appeal

[glass olive]

Hey, @tulip cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tulip cliff]

there is no appeal ticket

[noble terrace]

?steamid

[glass olive]

Hey, @tulip cliff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tulip cliff]

76561199234964589

[livid flame]

could someone unban me

[noble terrace]

checking

[tulip cliff]

thank you

[noble terrace]

!appeal

[glass olive]

Hey, @livid flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[livid flame]

76561199438647189

was banned for ban evasion also about 4 months ago @noble terrace

[noble terrace]

Should be fixed. Wait 10 minutes before connecting

[tulip cliff]

Thank you so much!

[charred pelican]

yea sure

[noble terrace]

You need to appeal

[livid flame]

i did 6 months ago

[noble terrace]

You didn't though

[noble terrace]

Not on this account

[livid flame]

https://steamcommunity.com/id/Christopher26198517868/ check this @noble terrace

[noble terrace]

You need to appeal the ban on this account

[livid flame]

need help when i hit login with steam it auto logs in with wrong account any tips

[vital swan]

im in both the discord group and steam group but it wont let me auth in game

[north crest]

Try incognito?

[livid flame]

will do thx

[livid flame]

worked thx

[livid flame]

made a ticket are u able to take a look at it 76561199309916987

[noble terrace]

Only the admin who banned you can answer your appeal

And that person is not me

[uncut wagon]

I know ban appeals for hacking takes around 1-3 days but is there anything else I can provide to prove my case other than having a clean steam profile?

[livid flame]

ah okay do i need to know that info

[noble terrace]

No, we don't give that info out

[noble terrace]

Just anything that you think would help

[livid flame]

okay sounds good

[visual stag]

jyrcellla if i reopen an appeal does the 1-3 day counter restart? its been 6 days

[weary mason]

1-3 days is only really an estimate we try to get them sooner than later.

[visual stag]

if i send my steam id can you look at whats going on? they told me to provid proof that i recovered my account and i havent gotten a response since monday

[hearty fulcrum]

i'm not an admin, but if you can explain what you need help with here in the support channel, i may be able to help you

[drifting vector]

its fine now

[torn perch]

@noble terrace could you check my appeal its been 3 days

[trim prairie]

Is Botting Allowed?

[hearty fulcrum]

you can find our server rules here: https://rustoria.co/rules

[visual stag]

jyrcella its been a week since i submitted my appeal

[primal merlin]

Ticket #da034f guys watch ticket and fix faster pls

[ocean void]

Tickets are dealt with in the order they’re received, please be patient and an admin will take a look as soon as they’re available

[primal merlin]

[dull bobcat]

@noble terrace i did make an appeal but it was denied and i have no certain time when i would be unbanned i asked the admin why i was banned and wont tell me i dont know

[ocean void]

What does rust say what u try to connect to a rustoria server?

[signal otter]

can i switch my vip from us med to us main

[ocean void]

If it hasn’t been used you may be able to make a ticket with #payment-support if you bought it for the wrong server

[torn perch]

bro can some1 pls check my appeal its been 2 days almost 3

[livid flame]

hope i dont need to wait that long jeez

[fiery isle]

yo did yall guys fixed network issues or no?

[slow kiln]

They will resolve your ticket as soon as they can

[primal merlin]

some admins can u help? im waiting at support VC

[visual stag]

if my appeal gets suspended but reopened where does it go in the orrder list?

[thorny hound]

What help are you in need of?

[primal merlin]

In order for you to help me, I need to turn on the stream and explain the situation to you

[pliant flame]

Hi, I got banned for cheats when I didn't use them, how do I dispute the ban?

[slow kiln]

!appeal

[glass olive]

Hey, @pliant flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft epoch]

Can yous check my appeal

For cycling members when I was not?

[mint bronze]

unable

[soft epoch]

What

[torn perch]

do the biweeklys wipe tmr

[torn perch]

can i set it up to where i get a notificatoin when i get appealed

[ocean void]

Average response time for an appeal is 1-3 business days

[ocean void]

#oldserverinfo

[torn perch]

its been almost 3 days

[blazing fern]

Please tell me Main map will change…. Labs, Large, and smoil all near each other is actually so cooked.

[thorny rover]

how can i talk about content creators support?

[ocean void]

1-3 days is the average response time so it may can be faster or it can also be longer. Only the banning admin can handle your appeal so as soon as they’re available again I’m sure you’ll get a response

[ocean void]

What type of support are you needing?

[thorny rover]

As far as I know, streamers get acess for some queue skip, i want to talk about this, im a streamer

[fossil spruce]

@versed vale

[versed vale]

o7

[gentle walrus]

blatant cheater on mondays

[slow kiln]

!ticket

[glass olive]

Hey, @gentle walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fair karma]

!ticket

[glass olive]

Hey, @thorny rover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fair karma]

You’ll just have to check back on the site

[untold light]

Hello, last night I played on the us mondays server. everything was fine! I log in the next day and have a disconect with the reason hacking. what should I do? I played more than one; my teammate was not banned. although he was on my team. what should I do? error?

[thorny hound]

!appeal

[glass olive]

Hey, @untold light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny hound]

Go to the support website and fill out the any information you have

[topaz vortex]

hi

[lean hill]

If I buy the EU main wipe VIP right now will it work for after it wipes tomorrow?

[topaz vortex]

<@&274971100184576010> You asked me to contact the admin. But there has been no response. What should I do?

[rotund jasper]

Yes

[lean hill]

Thank you

[topaz vortex]

@subtle cape

[crude crater]

I accidentally canceled the VIP on the US MAIN server. Can you help me restore it?

Anyone can help me？

[topaz vortex]

It's been 7 days, what have you been doing, my God

[placid iron]

/REPORT

[glass olive]

Hey, @placid iron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Send me DM

[topaz vortex]

76561198883755010

[steep briar]

Hello

Can someone help me ?

[rotund jasper]

!appeal

[glass olive]

Hey, @steep briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep briar]

!appeal

[glass olive]

Hey, @steep briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund jasper]

if you were banned for hacking and your appeal was denied you are unlikely to be unbanned

[steep briar]

I haven't cheated in my life on rust... wtf

[rotund jasper]

so submit a ban appeal

[crude crater]

@toxic meteor

I accidentally canceled the VIP on the US MAIN server. Can you help me restore it?

[glass olive]

Hey, @crude crater

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[toxic shard]

I'm not sure we can restore it on our side since when you cancel a subscription you do remove us the authorization of payment

[crude crater]

so i can still join the server without queue?

i just test the !pop command and it still works

[toxic shard]

well if you canceled the subscrption your vip stay active until the end of the payment period

(if you took the 1 month vip and cancel it after 2 days, you still have a month vip since you paid for it)

[crude crater]

ok, thanks for your help

[near halo]

Just got this guy too in my DM's, did a little pentest on their website, it's so vulnerable LMFAO

[near halo]

infinitely loading on the warming prefabs screen??? never happened before. Now I get to leave the queue and wait 30 more mins to attempt to play! woohoo.

[devout sinew]

how do i get unbanned my teammate got banned that wasnt cheating just joined them

[wanton marlin]

!appeal

[glass olive]

Hey, @devout sinew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

can i get unbanned?

my bann is done

[devout sinew]

how do i check if they look at my ticket

[thorny hound]

On the website

[glass olive]

Hey, @thorny rover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny hound]

Have you made a ticket?

[marsh wave]

Why can't I lift my server ban after my VAC ban is lifted?

I cannot appeal again, my account is normal

[velvet fog]

Where do u see the map which has been voted for

[rotund jasper]

Which server?

https://rustoria.co/maps

[proven bronze]

Hi, can you tell me why rust+ companion is disabled on EU main server?

[urban light]

ahahah so ive just been false banned off sea main what the flip

[long wren]

did you make appeal?

[urban light]

yes

lmao new thumbnail gonna go crazy

which monkey actually banned me ahahahah

[wanton marlin]

Calling names probably wont help you get unbanned, if it is a false ban

[urban light]

gulp

[marsh wave]

Who can handle my Appeal #a2e2c9

[cursive elbow]

any ETA on when Rust+ is gonna enabled again on Eu Main?

[marsh wave]

@long wren

[long wren]

only admin can check the ticket

[marsh wave]

OK bro

[worthy leaf]

Is there a recycle on missile silo on 2x vanilla?

[raw terrace]

how i can report people?

[jovial plinth]

!report

[glass olive]

Hey, @raw terrace

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow junco]

WHy am i still banned?

I waited out the 2 weeks now its not saying any amount of time im banned for?

[thorny hound]

!ticket

[glass olive]

Hey, @hollow junco

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny hound]

Make a ticket regarding that

[hollow junco]

I lergit apealed it last week and it got declined, but they said I would be unabnned after 2 weeks

[thorny hound]

So it has only been a week so far hasn’t it?

You said 2 weeks

[hollow junco]

no its been 2 wekks since i ahve been banned

eariler today it said my ban would expire in 6 hours, its been over 6 hours and now it doesnt say how long i am banned for

[thorny hound]

Sometimes people had to make a ticket regarding that

Try making another ticket again

[hollow junco]

Ive made a ticket under 'other' because I can no longer apeal the ban

[thorny hound]

Alright your ticket should be dealt with soon

[hollow junco]

:/

<@&274971100184576010> Ive woken up at 2 am to play rust get rid of my ban pls, yes i am aware i a have problem

[hard hearth]

https://discordapp.com/channels/274965952116817920/1276136179930234982

[hybrid glacier]

How much nonsense is he spewing? When I enter this server, there are 600 people in front of me.

Admin, why is this server kicking?

[clever creek]

servc crash ?

[lyric basalt]

which one

[full relic]

x2

[clever creek]

x2 ?

[full relic]

yeah EU x2 down

[clever creek]

bro i have best start serv dead wtf

[lyric basalt]

Thanks will forward to devs

[full relic]

i'm logging in

[golden thicket]

а

[clever creek]

crash again ?

[full relic]

brooooooooo wtf

[vale pawn]

Hey ijust got unbanned and got banned again and im streaming any admin can help

[clever creek]

serv down ?

[vale pawn]

i just got unbanned at the morning and got banned again

[gritty vault]

lag

[near halo]

All time crash in Main

[valid laurel]

Is admins aware of 5x eu bp having like 400ping? i assume its server provider issue?

[clever creek]

timet out x2 ?

[near halo]

EU Main Time out 3 times ....

[clever creek]

i m dead

[mild plover]

how am i paying 8$ a month for this dog lag holy

[violet lynx]

why is he sissing so much?

[full relic]

again

[clever creek]

resart x2

[near halo]

!appeal

[glass olive]

Hey, @vale pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Restart EU MAIN pleas connect main.rustoria.uk:28010 4 Time Out ....

[vale pawn]

bro its take 3 days again and i want to start my stream pleass call any admin and i bought vip

[analog token]

i want a refund of my VIP 7.99 for this shitty ass lag WTF IS THIS LAG ON MAIN

[clever creek]

rewipe x2
connect 2x.rustoria.uk:28010

[lyric basalt]

!steamid

[glass olive]

Hey, @vale pawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vale pawn]

https://steamcommunity.com/profiles/76561199527883805/

[pseudo granite]

i join on the server with out queu and downoloading world stoped on 35.3% and i waiting 15 min now, can u give slot for i reconnect?

[vale pawn]

and this my stream if you want check https://kick.com/jack1tap

[calm flower]

timed out constantly i'm in vip

[clever creek]

me too

[golden thicket]

2500 ping

[scarlet harness]

decline all connects from non vip?

[clever creek]

rewipe✅

[near halo]

12386 pinh

[trail cliff]

whats happen to EU MAIN??

[near halo]

please go to #payment-support

[split crane]

Rustoria EU MAIN LAGSSSSSSSSSSSSSSSS!!!!!!!!!!!

[reef sigil]

https://discord.com/channels/@me/1063291278856552479/1203242118160719893

[sterile dagger]

<@&274971100184576010> MAIN LAGGING

[indigo oasis]

bro did i payed for having lagg and not being able to play Restoria main fix it

[rigid igloo]

server dont lag all good

[scarlet harness]

<@&274971100184576010> just decline all connects from non vip for now..

[near halo]

When will fix it

[honest thicket]

anyway to open a ticket?

[noble terrace]

!ticket

[glass olive]

Hey, @honest thicket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[merry hill]

lag

[fair crane]

cant even buy vip

[noble terrace]

Will forward

[pseudo granite]

i join on the server with out queu and downoloading world stoped on 35.3% and i waiting 15 min now, can u give slot for i reconnect?

[noble terrace]

No we do not manually skip people

[alpine tiger]

No point buying vip for this

[scarlet harness]

<@&274971100184576010> are u getting ddos?

[pine blade]

rewipe

[keen oriole]

nek zbi lag

[noble terrace]

works fine for me - can you try it again?

[noble terrace]

stop pinging us

[pseudo granite]

give me vip for 1 time connection lol

[indigo oasis]

bro can u fix the lagggggggggggggggggg

[noble terrace]

This is a support channel so please refrain from typing

[noble terrace]

read above

[graceful zinc]

"you're next" i waiting 20m no enter wtf EU SMALL ...

[noble terrace]

no

[cloud marlin]

what is wrong with the server?

[near halo]

ofc yall dont even care a bit about your players 😭😭🙏🏽

[scarlet harness]

if yes try not using cloudflare, try rather unknown providers there are no bypasses for them like https://ddos-guard.net/en or akami

[pseudo granite]

why? ur server is lagging i cant join and cant play tff, its ur problem u need to help me with it

[calm flower]

the server wont connecting btw i pay vip for nothing and wen i do ticket he was shut down

[noble terrace]

We don't manually skip people

Already told you

[indigo oasis]

where

[noble terrace]

Because the issues are not related to your VIP most likely

[near halo]

we dont care about our players*

[exotic star]

@indigo oasis if u restart server rn i think it wil lbe fixed

[noble terrace]

If you don't need actual support you don't need to type in here right now

[pseudo granite]

i told u give me vip for 1 join

[noble terrace]

And you will get muted ifyou continue

[crude ocean]

just fix ur shitty server

[verbal nova]

@noble terrace
Hello. Can you fix the lags by the next wipe on EU Medium?

[noble terrace]

And I said no

[shut river]

jyrcella you said you're working on the lag asap but i see you dont

[slender matrix]

Could we get a refund?

[calm flower]

yes but i pay for nothing and you shut ticket so what can i do be scam ?

[noble terrace]

I said we, not me

[indigo oasis]

alr i will try thx

[bitter grail]

why does it always lag

[onyx nexus]

10k ping lol

[near halo]

When will fix it

[clever creek]

x2 rewipe pls

[pseudo granite]

but why? its problem ur server, u need to help ur user

[exotic star]

aterson host be like

[noble terrace]

Stuck on receiving data is a Rust bug, not a server issue

[small crest]

@noble terrace u job is bad

[merry hill]

fuck you sever

[shut river]

enmough is enough

[glass olive]

:ok_hand: channel locked by @jyrcella

[noble terrace]

We're aware of the issues and working on it

[noble terrace]

#announcements

To make a ticket, use the /ticket command in game or go to our website: https://rustoria.co/support/report
To appeal a ban: https://rustoria.co/support/appeal
For help with VIP: #payment-support

[glass olive]

:ok_hand: channel unlocked by jacob (@ja.cob)

[knotty lion]

Dogshit server 400$ spent on vip and can’t even make it stable

[glacial talon]

Any known issues with rustoria us main? Ping issue, Im from denmark and i spike to 6k ping all the time rn

[rapid urchin]

Korea attack server

[ocean void]

#announcements

[rapid urchin]

Use Korea vpn then no issues in us main

[glacial talon]

How do i get that?

[torn heart]

Networking issues at the moment, read more in ⁠#announcements 🙂

[dreamy field]

One more smiley face jacob and my head goes

[glacial talon]

@torn heart So you are telling me you got the same issues as u had 10 hours ago?

[torn heart]

The issues are still occuring, an update will be posted when we have one

[midnight finch]

there will be a rollback right?

[torn heart]

No, if you read in #announcements that question has been answered prior.

[midnight finch]

i mean this is worse than before

[noble terrace]

It’s been the same issue for several days, yes

Hence why the announcement has been the same for several days

[midnight finch]

that is great

[noble terrace]

Hard disagree

Even though I’m aware that’s sarcastic

[knotty lion]

TAKE THE 400$ I SPENT ON VIP FOR A BETTER HOST ????????????????????????????

[midnight finch]

l000000000000000000000000000l luke downy is fucking bathing in ur money

[deep temple]

Iss there someone available for some support?

[torn heart]

what's up

[midnight finch]

jacob will take good care of u mate, whatever it is he cant help

[deep temple]

getting coderaided by a random dude, i changed codes 3 times, 3 times he almost instantly guesses them, And just comes at 4am and insides our entire base

[midnight finch]

ive had the same guy at my base, just get single locks on every door, only thing that works

[dreamy field]

@deep temple What was his name?

[torn heart]

!report

[glass olive]

Hey, @deep temple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lethal cloak]

bro admin please help me

[dreamy field]

Ye u cant use codelocks on Rustoria there is a backdoor glitch that gets u access to every code, so ye only use keylocks in the future or change to Moose servers imo

[deep temple]

Yea but we're in a big group so its not really feasable if we wanna play the game haha,

[torn heart]

We can take a look into it asap if you make a report on them

[midnight finch]

its prob an insider sliding jacob a tenner for every code, happened to me 7 times on the main server

[deep temple]

allready made one a while ago, but hadn't gotten a response hence my message

[torn heart]

not sure how that would work as we don't change anything in regards to how codelocks work as it's built into the game directly, and we aren't game devs

[dreamy field]

Fucking hell jacob man just go with it for once

[torn heart]

Sorry man, my job is to be helpful, not hurtful to the community

[warm sky]

Lol

[lethal cloak]

yo admin can you tell me how long im banned for

[deep temple]

Made a new report, ingame that is, do i also have to do it in dc, Would be lovely if he can get banned lol and i can get my base back haha

[dreamy field]

@lethal cloak What was ur offence?

[midnight finch]

u need to make sure ur not talking in game with ur team and saying the codes outloud cuz the vc is public on rustoria

[lethal cloak]

cycling

[deep temple]

Oh no i changd all codes this night, was online solo, He still got them without ever trying or getting the, "damage from wrong code"

[torn heart]

?steamid

[glass olive]

Hey, @lethal cloak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[midnight finch]

in what sense, riding the new bike in train tunnels or what

[lethal cloak]

u want the steam id in this chat

[torn heart]

or dm

[deep temple]

probs teammate cycling in a max x amount of players server

[lethal cloak]

i dmed u

[deep temple]

@torn heart Apologies for the tag, any idea if i can be helped or is my base just sadly gonezo to this dude

[tough anchor]

how can i make tickets?

[slow kiln]

!ticket

[glass olive]

Hey, @tough anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deep temple]

I also made a report on the website, idk if that was necessary

sorry if i seem a Tad franctic, If theres any hope of our loot and/or our base, i think, if anything were to happen it would have to be soon, so therefore my "rush" Apologies

[deep temple]

Anyone?

[near halo]

Can someone explain why im banned again after getting unbanned yesterday tf?

[slow kiln]

Sorry, I can't see the ticket so I don't know what server you are referring too.

Admins do not intervene with wipes

[deep temple]

Rustoria EU small

[deep temple]

Ah so even if he gets banned theres 0 chance of me getting my base and stuff back, as its currently just locked with a random dudes codes after insta knowing 2 differnet codes i had, its understandable you cannot intervene, albeit very unlucky and demotivating haha

[slow kiln]

Correct, even if the player has been banned for cheating. An admin will never recover player loot or in your case, your base. There are no rules against door code raiding

[deep temple]

yea but the issue isn't code raiding but, he instantly knew codes i put in 2 minutes before, without ever taking damage

ahh well it is what it is, sadly, very unfortunate ending to final weeks wipe haha, Anyways cheers for you time mate, have a good one

[slow kiln]

Yeh it's just unfortunate. Sorry

[near halo]

@lyric basalt

Explain to me why it says banned for ban evasion when i just got unbanned yesterday huh?

[thorny hound]

That means you were using another account while you were banned

[barren patrol]

been wrongfully muted on us main

[thorny hound]

!appeal

[glass olive]

Hey, @barren patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[barren patrol]

made an appeal 2 hours ago with zero response, help!

[soft ginkgo]

lmao

[signal otter]

toria is so fruity

[ocean void]

Average response time for an appeal is 1-3 business days

!appeal

[glass olive]

Hey, @signal otter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slow kiln]

Ok, first one is a warning. You don't need to repeat it here. Leave the explanation to the appeal 🙏

[night lion]

!ticket

[glass olive]

Hey, @night lion

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.