support

[noble terrace]

This is now the third time I am telling you this, so hopefully this time you understand it. We do not share evidence with players

No reputable server will show you how they caught you

[wise onyx]

there is 0 evidence of my ban

[near halo]

There is a rumor that the streamers I reported are paying Chinese people to mine ore

[wise onyx]

i do not cheat. whatever you have if opinionated by dogass people

[noble terrace]

There is a lot of evidence of your ban that is available to all admins to see

[wise onyx]

yeah just not players. bc its bullshit

[noble terrace]

If they hired farmers who are not cheating, that is fine

[near halo]

How can the Chinese mine ore for the Koreans every day without any benefit to them?

[noble terrace]

I'm not going to explain this to you for a 4th time

[near halo]

And those Chinese people have been labeled as hackers.

[noble terrace]

You're not welcome to play here any longer

[noble terrace]

If you suspect them of cheating, then please make a ticket

[wise onyx]

Ok i still dont cheat

[near halo]

already make it

[wise onyx]

ur ban is bullshit and whatever fat fucking admin banned me I want to see proof

[noble terrace]

5th time - you're not going to

[shy remnant]

We will never provide you proof

[wise onyx]

I tried the civil route. made a ticket and waited patiently and it gets denied over some bullshit

[shy remnant]

Why would we even do that

[wise onyx]

yeah but i dont cheat.

whatever proof you have ur missing context

[noble terrace]

Okay, well you are welcome to play elsewhere moving forward

[mossy furnace]

How long does it take for ticket to respond? waited for almost an hour?

[noble terrace]

Ticket or appeal?

[mossy furnace]

ticket

got awnser now

[steep urchin]

how long for a ticket to be seen ?

[dusk tundra]

i cant use rust+ on rurstoria eu main it says that this server has disabled this feature

[obsidian haven]

trying to get my old discord account unlinked so i can link my new one to earn points... why do i even need a ticket to remove account.... its been 7hours...

[rustic silo]

EnderfreakHD is spaming the N word on voice coms in Rustoria EU main nonstop now for 1 hour he spams it everytime he sees someone can a admin just spectate him and ban him its so unacceptable

[noble terrace]

Correct

It can lead to memory leaks which causes lag/crashes

So it is disabled currently

[dusk tundra]

oh ok thx

[noble terrace]

Unfortunately we cannot moderate voice chat as there is no way for us to do so consistently/fairly

[noble terrace]

!unlink

[glass olive]

Hey, @obsidian haven

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[rustic silo]

i have a recording just now

[noble terrace]

Ticket or appeal?

[rustic silo]

will that work?

[noble terrace]

We cannot moderate voice chat

[rustic silo]

i did f7 ty for answer atleast

[steep urchin]

ticket , i sumitted on the website

[valid lynx]

@noble terrace US Main is lagging a bit

like 20s delay

[thorny whale]

rustoria us small keeps falling for me and all my friends all the time

[ivory olive]

US MEDIUM impossible to play

[noble terrace]

as soon as we can get to it!

[noble terrace]

ty will forward

[steep urchin]

where are the admins ?

[rotund quiver]

someone please check network ticket

[thorny whale]

rustoria us small is impossible I'm Brazilian and I fall every time my friends and I have already fallen 60 times in 15 minutes

[valid lynx]

US Main lag just happened again, same delay of around 20s, may continue again

its more like 50s now

[rotund quiver]

@noble terrace i cant connect in us main...

[noble terrace]

devs have been notified

[noble terrace]

connectivity issues in general rn

[open light]

Hello, I was banned, how can I complain?

[noble terrace]

!appeal

[glass olive]

Hey, @open light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep urchin]

45 min with a ticket submitted an no reply or anything yet

[noble terrace]

We get to tickets as fast as we can, but we also get hundreds of tickets per day

So no, it's not going to be instant most of the time

[open light]

trying to create the ticket it appears that I don't have any ban

@noble terrace

[noble terrace]

?steamid

[glass olive]

Hey, @open light

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[open light]

76561199336013896

[noble terrace]

You are definitely banned

And your ban appears to be correct

[open light]

I kindly request that you review the situation and, if possible, provide any evidence or details regarding the ban. I am open to any form of monitoring or verification to prove my integrity in the game.

[noble terrace]

We do not do PC checks. We also do not provide evidence to players.

[open light]

Thank you for your response. I understand that PC checks and providing evidence might not be part of your process. However, I have created a ticket on the Rustoria website regarding this issue and would like to request any available evidence or details related to my ban.

I am committed to resolving this matter and proving my innocence. Any information you can provide would be greatly appreciated.

[wispy portal]

can someone please try and fix the serverwide lag on the rustoria US small server

[noble terrace]

Devs are aware

[wispy portal]

thank you

[rotund berry]

i pay 10$ a month for this shit

this happen way too often

[open light]

I experienced significant lag and teleporting issues on the BR US Main server

[stable light]

I experienced significant lag and teleporting issues on the US Long server

[balmy cloak]

can u fix us med its just dissconnecting people and lagging

cant even re connect

[noble terrace]

Devs have been made aware of the issues

[balmy cloak]

its been doing this for 2 days every time i roam it does this

[uneven dragon]

jyrcella, any chance you could take a look at my appeal, when i was banned it was a auto ban, someone typed my door code in and it instant baned my whole team

[north inlet]

US Main DOWN!!!

[rapid urchin]

Is us main down?

[deep mason]

US med down

[ivory olive]

you can turn it off now

F

[thorny whale]

rustia us small doesn't show up and it just keeps falling, shit

rustoria

[ivory olive]

let's type F on that and that's it

[uneven dragon]

@noble terrace any chance you could take a look at my appeal, when i was banned it was a auto ban, someone typed my door code in and it instant baned my whole team

[faint ridge]

US Med seems to be crapping the bed

[north inlet]

same wit main

[noble terrace]

No I cannot

The admin who banned you will review it when they can

[north inlet]

@noble terrace wsg wit us main

[noble terrace]

Widespread issues right now

[nova current]

When is Marzy usually active?

[noble terrace]

Devs are working on it

[north inlet]

eta?

[faint ridge]

Rust devs or Rustoria Devs?

[noble terrace]

None at this time

[noble terrace]

Rustoria devs

[noble terrace]

Most likely in a few hours

[nova current]

Aight thank you

[faint ridge]

okay. As long as we are not pinning hopes on Rust devs. They can't do anything right

[wispy portal]

do you know when rustoria US small's lag will be resolved?

[sonic marsh]

once again in here for the weekly wipe of saying west coast cannot connect to us medium

[noble terrace]

Being worked on. No ETA

[noble terrace]

It's widespread

[sonic marsh]

4th time stating it!

a wipely occurance

[north inlet]

its up no? or crashing again

[tacit slate]

How can some people join and others attempt fail

[faint ridge]

is it always just the west coast geesh?

[spring zealot]

ez cheater loot

[blissful current]

top tier hardware

it's a server issue not a dev issue

[spring zealot]

im the one chessing

[wary osprey]

lol, so many sleepers, free aks on medium near sat dish, yummmmy

[pulsar stirrup]

WTF is up with US main? top of the line harware??? MYA SS.. Fuckin shitter ass server

<@&274971100184576010> you guys going to fix this shit show Lag on main?

[thorny whale]

lag small us

[fierce timber]

There is a clear issue with us medium, do a restart ffs

[whole pecan]

ya ebal v rot vash host

[whole pecan]

<@&274971100184576010>

chini host

ya proshel 3 kruga ada vi zaebali

@pale ermine

us medium laging

pizda kak

[rapid urchin]

Us main roll back

[normal plover]

us small is lagging hard

[glass tulip]

where problem server?

[limpid abyss]

what is the eta on fixing servers?

[ivory olive]

F US MEDIUM

I bought this crap life and I can't even play it

VIP

[limpid abyss]

im running 10000 ping rn

[ivory olive]

I don't recommend buying VIP on the server, buy it on a much better one

[wispy portal]

this lag is insane dude...unplayable

[ivory olive]

bad experience

[normal plover]

i was really looking foward to playing until i loaded in and cant move

fix your shit server

[limpid abyss]

@normal plover yes

what is eta on fixing us med?

[normal plover]

and small

[limpid abyss]

<@&274971100184576010>

[blissful current]

why can't i join

[limpid abyss]

@noble terrace eta on fixing us med?

[noble terrace]

None yet

[limpid abyss]

ok

[normal plover]

what about us small

[blissful current]

I can spawn in but not in any bag on med

just stuck in loading receiving data

[frigid ferry]

i lost connection in hot air ballon now eveytime i load in i keep getting dc'd instantly cause im in the air or something . US Main

[old minnow]

eta?

[frigid ferry]

Jyrcella im already dead i think idk whats happening

[old minnow]

on the connectivity issues

[limpid abyss]

no eta yet scrol up

[whole pecan]

yes

[old minnow]

jyrcella know?

[wispy portal]

THIS IS SO AWFUL NEVER PLAYING THIS SERVER AGAIN

[whole pecan]

know

[frigid ferry]

im i not the only one who cant conect?

[whole pecan]

know

[pale ermine]

[eternal haven]

US main won't even appear on my server list

[whole pecan]

us medium fix

[noble terrace]

No there are several people who cannot connect right now

[rustic ibex]

why?

[noble terrace]

Widespread network issues

[frigid ferry]

i can load into us main but the second i see the game i dc

[whole pecan]

moi nervi ne beskonecnii moy timmeit povesilsa

[rustic ibex]

when will it be fixed?

[rustic ibex]

i need to close my bunker

[frigid ferry]

okay thought it was just me, will wait patiently shit happens guys

[whole pecan]

blya men

network good

[old minnow]

eta on the fix?

like 30 ish?

[whole pecan]

host 👎

[frigid ferry]

yall act like you can make a better server lol

[old minnow]

l0l

[frigid ferry]

if you can than do it id be happy to play on it

[whole pecan]

can you fix the servers on US? It’s impossible to play, I can’t look for treasures because it lags. I advise you to fix the server, or I will not buy VIP from you

[vague void]

please fix server it is so laggy

[sonic marsh]

im still thinking we get the vital box over here @ rustoria.

[whole pecan]

The servers are lagging and you can’t figure it out?

[pale ermine]

the most lagging server in my history

[old minnow]

ETA?

any admins

[noble terrace]

Once the network issues have been resolved, try again

[sonic marsh]

its a weekly occurrence, they dont want to figure it out is the issue

[vague void]

I have never seen a server lagging so hard dayuum

[faint ridge]

" I advise you to fix the server, or I will not buy VIP from you" something tells me artemrrr is a tool

[sonic marsh]

if they wanted to or spent the money on better servers it would be fixed.

[wispy portal]

YOU HAD THE SERVER FIXED AND THEN YOU FUCKED IT UP

AGAIN

[deep mason]

this shits a joke

[blissful current]

fix your damn servers bitches

seems to be only rustoria serverx

[normal plover]

it is cause the mods dont know what the fuck theyre doing and arnt doing theyre fucking job

shits so fucking annoying

[thorn topaz]

It's because 90% of the players have no idea how network connectivity issues occur and think a simple restart will fix it

[normal plover]

okay but how is that our fault

[wary osprey]

any eta ?

[ivory olive]

cae esse carai nao consigo entra nesssa merda

[noble terrace]

Mods' job is to moderate chat

[normal plover]

they own the server and theyre shouldnt be any problems like they wasnt any this morning

[noble terrace]

So they are doing fine

[noble terrace]

None at the moment I'm afraid

[normal plover]

admins mb

[noble terrace]

Admins' job is to help players in Discord and investigate tickets

So again, they are

The only people who can fix network issues are devs

And they are working on it

[normal plover]

i dont care who fixs it it just needs to be fixed

[gusty wadi]

Couch lil bro go outside and breathe a bit

[ivory olive]

que merdaaaaaa

[normal plover]

bro ive been working all day and wanted to come home and relax on rust but the servers are shit

[ivory olive]

cade essa discraca que nao entra

[wispy portal]

FIX THE SERVERS

[ivory olive]

F

DEAD RUSTORIA

[pliant swallow]

fix servers

[eager ledge]

us mian = kr main

only kr could play us mian

🤣

[thorn cliff]

Any chance there will be a rollback?

[thorn topaz]

nope 😄

I've been walking around picking up kits off sleepers

[wispy portal]

THESE DEVS ARE RAW DAWGING ME RN

[thorny whale]

RUSTORIA HAS ITS OWN OR THIRD PARTY SERVER??? FOR IT TO TAKE SO LONG TO SOLVE ???

[balmy cloak]

@noble terrace how long we thinking for med fix

[shell rivet]

next wipe fix i think

[rotund pike]

But didn't you know? Rustoria servers are hosted on top of the line hardware to provide the best experience possible.

[blazing crown]

sooo

med is down

[blissful current]

fucking stupid server

[wispy portal]

i fucking hate these davs

devs

[rotund pike]

dads

[novel dragon]

<@&274971100184576010> when is the server gonna be back up??

[mint otter]

<@&274971100184576010> can i please get my donator role. ive bought 3 vips in the last 3 days

[zealous kettle]

you'll need to link your account

!link

[glass olive]

Hey, @zealous kettle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[zealous kettle]

We're working on it. No ETA at the moment

[mint otter]

h

do i get a role for boosting server

[zealous kettle]

Yes, you'd get the 'Nitro Booster' role

[lost cedar]

when you get a ban on wipe day...does the 7 days last till the start of the next wipe or from the time you were banned?

[zealous kettle]

It lasts exactly the length of the ban. So you'll be unbanned at the same time you were banned.

[mint otter]

hey

[lilac nova]

boost this discord

[mint otter]

i did

[median forge]

if you use east coast vpn, you can get in without lag

[normal plover]

eta on us small fix

[thorny whale]

SMALL DEAD

[normal plover]

because they are shitting the bed with the server

[wispy portal]

eta on us small fix?

[thorny whale]

IT FALLS DOWN AND I CANNOT LOG IN ANYMORE

AND WHEN I ENTER I FALL AGAIN

[lament needle]

Im getting disconnected:Hacking Error while trying to join , why?

Im not hacking

[ocean void]

!appeal

[glass olive]

Hey, @lament needle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow panther]

/auth

[glass olive]

Hey, @fallow panther

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wispy portal]

are the servers working dw about points in game if you cant even fucking play it

[versed vale]

Servers are currently having some issues, but developers are aware and working on it.

[tulip helm]

hello admin

We can't get into the server, and it keeps showing that the connection failed.

[versed vale]

#announcements message

[versed vale]

管理团队已经意识到这一点，并正在努力解决。

[karmic lichen]

if u cannot find out the issue

could u close the server

@versed vale

[versed vale]

While that would be somewhat funny, I unfortunately cannot do that.

[plucky vortex]

we are getting raided now players are already in our core and we cant log in

we can't even log in now

[sick saffron]

bro US medium is lagging so fucking much can you guys fix this

[thin loom]

ik the servers r down or waht not but like where are all the smg bodies at

i dont think ive found one all wipe

[silver acorn]

why am i constantly on 5020 ping it only happens on rustoria eu long

[tacit slate]

We get an extension on our VIP for all this down time?

[plucky vortex]

I know devs are probably working hard on connection issues. Just wondering is there going to be roll back any chance on US medium? because we are getting offlined but meantime we can't even log in

[gilded python]

where are the active admins.

we have a blatant cheater and they are being no help

[sick saffron]

yeah bro US medium is fucked rn

[fresh kernel]

No matter how many times I try, this happens. My friend is the same.

[tacit slate]

They should shut the server down. The people that still are online are taking major advantage of this right now!

[wary viper]

No roll back you will have to start over Thanks for playing rustoria

[plucky vortex]

<@&874995535881326632> roll back please!

[dense delta]

same bro

being raid and we cant get in the sever that is so unfair man

[grand birch]

!ticket

[glass olive]

Hey, @grand birch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glass tulip]

help me please !

[iron tulip]

im trying to play rustoria with my friend like 5 hours,how i can play this server when me and my friend have 20000 ping?)

im waiting for fix this trouble like a 5 HOURS

[blissful flame]

!ticket

[glass olive]

Hey, @blissful flame

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tulip helm]

How long will it take to fix it? Our team is all waiting to enter the server us medium.

[wispy dirge]

I do not have an estimate to provide at this time unfortunately :/

[plucky vortex]

will we have a roll back?

[thorn cliff]

Roll back surely right?

Right? ,-,

[fresh kernel]

What if I shut down the server once?

[knotty lion]

im jerking off rn (not true dont ban me)

[timid dew]

i said the seever sucks and got banned from rustoria 🤔🤔🤦

[plain geyser]

wtf happen umain so lag <@&874995535881326632>

us main plz fix

it lag 5 hrs

<@&274971100184576010>

@wispy dirge @versed vale

[mellow tundra]

Our network team are working on it, we'll provider further updates in #announcements

[timid dew]

@mellow tundra can I get unbanned one of ur angry admins banned me when servers were getting spammed and i said this server sucks which he banned me on toria

[slate sleet]

!appeal

[glass olive]

Hey, @timid dew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow tundra]

You're banned for ban evading. Has nothing to do with the server's network issues currently

[timid dew]

i appealed it dumbass

he did it again cus he got mad

[mellow tundra]

Maybe stop gettting gamebanned on other accounts

[timid dew]

havent been on one

fytb 🧐🤔

[thorn cliff]

Any confirmation or denial of a rollback?

[mellow tundra]

https://steamcommunity.com/id/mqrch/

https://steamcommunity.com/id/Snurffffff/

[mellow tundra]

you're right, it was 2

[timid dew]

not any new ones

appealed them alrdy

u ape

[mellow tundra]

You must not be familiar with our rules

https://files.rustoria.co/aden/bca6dd3c-1f7c-4945-83ba-60bfd87bb39e.png

https://files.rustoria.co/aden/8b8d23e7-a6e3-41c4-b5a4-08d6aa38d8f3.png

Find another server to play on 🙂

[timid dew]

😡😡

not for cheating tho

[mellow tundra]

[plucky vortex]

this is interesting our team farmed for at least 10 hours and since the lag started we couldnt connect to the server (US medium) for some reason soon we got offlined because i connected for 1 minute and seeing people in our core taking our loots already. I am not sure there's a cheater or just a bad timing but all our loots gone and our base is decaying also. Just asking would there be a roll back based on this kind of unexpected connection issue?

[mellow tundra]

Likely bad timing

When network issues like this occur, some with specific ISPs/regions can connect, while others can't

[floral aurora]

do i need to get whitelisted?

[mellow tundra]

wdym

[plucky vortex]

we are 16 people team and we had 6 people on soon we got off we got offlined? and will there be a roll back? My team is asking me about this because if it is negative i guess my team will possibly leave the server

[mellow tundra]

It's unlikely there will be a rollback, however that's up for Ryan/hoppel to decide

[thorn cliff]

I hear you 310, I lost like 2 hours of farm while transfering it from another base bc of this

second I open the door server goes poop

[plucky vortex]

we had 12 men farmed for more than 10 hours lol been controling launch site for a long time and we lost everything during the lag lol its so cringe

[mellow tundra]

Update: there will NOT be a rollback

[thorn cliff]

Thanks for confirming

[plucky vortex]

okay thanks aden

[near halo]

how can I see updates on a ticket?

<@&274971100184576010>

[mellow tundra]

On our ticket website you can view your ticket(s)

[near halo]

because I got banned for the most ridiculous thing

I put it in

[mellow tundra]

Ah, even with an appeal, go to https://rustoria.co/support

you should be able to view "my tickets"

and see the status/messages there

[near halo]

ok so how long does it take for a response

[mellow tundra]

1-3 business days

[near halo]

bruh thats about as long as the ban

is there anyway that you can see like in the past to show that there was 0 way for me to know this kid was cheating

[mellow tundra]

Whether you knew or not, you'd still be banned

[near halo]

buddy theres no chance he was cheating while I was online It had to be after I logged

he didnt even have access to my base he was just on UI

"playing with him"\

or actually I wanna make sure it was him because I have no idea who it was that I was playing with

was there a kid name "Skubussy" on US Long that got banned for cheating?

[mellow tundra]

yea

that was his name

[near halo]

ok..

so can you show me the proof that he was

because for the time that I knew him he ran out with a shotgun that I gave him like 4 times and died everytime

[mellow tundra]

We don't show evidenec in any circumstance

[near halo]

then he logged off and then I logged off right after

and then I log on to get banned

again I wasnt even playing with him he was on UI

can you check to see if he was cheating after I was disconnected

[plucky vortex]

Aden just wondering will there be any compensate for this lag? We didn't do anything wrong we were even trying so hard to reconnect but it just did not work at all

even half of us purcahsed vip

[mellow tundra]

From past issues, likely not, however I can't speak to the decision Ryan would make

[near halo]

well can you ask him

because again this is ridiculous

[fiery topaz]

@mellow tundra why all korean ips have no lags

[near halo]

he killed ONE person the entire time I played with him and it was a nail gun 2 inches in front of his face

[fiery topaz]

we was raiding ga and all of them r not lagging

[plucky vortex]

so can we get our vips refunded?

[fiery topaz]

Is this ddos or what?

[near halo]

I dont see how having team UI means that you are playing with someone

people team and form alliances with neighbors all the time

[fiery topaz]

Just so weird

@mellow tundra can u pls provide more info?

[plucky vortex]

they dont wanna play on the server anymore because there may also be any other unexpected connection issues in the future

[mellow tundra]

Any updates regarding the network problems will be in #announcements

[near halo]

yeah no one wants to play rustoria because it always lags always ddoses has half cheaters and they ban for for the most retarted reasons

[mellow tundra]

You played with someone who was cheating, and you were banned

Couldn't be more simple

[near halo]

I wasnt playing with him retard

I knew the kid for a very short amount of times and he had ONLY codes to my airlock so that he wouldnt die

[mellow tundra]

https://files.rustoria.co/aden/1322480a-ad6f-49bb-a305-38a8e63cfaa9.png

[near halo]

I want you to check and see if he was cheating after I disconnected

[fiery topaz]

ADen just wanna know will this happen in the future

[near halo]

because if he was cheating after I dissconnected then Im not playing with a cheater huh

[mellow tundra]

I'm not going to elaborate further than I have, you will have to wait out your ban

[near halo]

its not even just that I can wait it out but it puts a strike on me

[mellow tundra]

I cannot predict if we'll encounter further network in the future

[mellow tundra]

Be careful in deciding who you play with then

[near halo]

DUDE

youre actually retarted

[mellow tundra]

lol

Be careful who you choose to ally/share codes/associate with*

[near halo]

0 fucking chance I would have known anything about that

obviously if I knew he was cheating I wouldnt have teamed

[mellow tundra]

Whether you knew or not, you benefited from them

Hence your ban

[near halo]

I never seen the mf get a kill

I didnt even play with him

99% of the time he was doing some shit 4 grids away

literally just UI so we didnt kill eachother by accident

so I have a question

if he toggled only after I disconnected would that count as playing with a cheater

[mellow tundra]

I'm not going to answer your hypotheticals, you are intentionally banned

[near halo]

its not a hypothetical because thats literally what happened

who banned me

like a lower mod or a upper mod

[mellow tundra]

I'm not sure what you mean

We have administrators, that's it

[near halo]

is it that you cant do anything about it because you didnt ban me or can ban me

because I would like to talk to someone who can help me

[mellow tundra]

You'll get an answer when your appeal is responded to

[near halo]

bruh

can I talk to someone after?

or is it a one and done appeal

[mellow tundra]

A ban appeal is our final decision

[near halo]

ok and if it gets lifted do I get a strike or any punishment

[mellow tundra]

If your appeal is accepted, that would mean you were unbanned

[ivory eagle]

i need to talk to someone

[mellow tundra]

And denied, meaning you'd have to wait out the remainder of your ban (7d)

[mellow tundra]

Sup

[ivory eagle]

and have videos of this dude with cheats

[mellow tundra]

!report @ivory eagle

[glass olive]

Hey, @ivory eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow tundra]

Make a ticket following the above instructions ^

[near halo]

if only there was a thing called innocent until proven guilty

[ivory eagle]

ok

[mellow tundra]

Innocent until proven guilty is you playing on our servers, until we ban you for something you've done which breaks our rules

[near halo]

ok but I would like to see the proof of me breaking the rules

[mellow tundra]

We don't disclose evidence regarding our bans, I've already said that

[near halo]

exactly

[mellow tundra]

You're going to need to wait for your appeal to be responded to, have a great evening!

[near halo]

so you didnt prove shit

[mellow tundra]

We don't need to prove anything to you

sure

[halcyon wing]

how can i make a ticket

[pale swallow]

!ticket

[glass olive]

Hey, @halcyon wing

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon wing]

active admins?

[fallen surge]

yo <@&274971100184576010>

please give chooky recognition he deserves

he is a very good staff member, very professional and understands nuance deeplt

Deeply*

Just wanted to let y'all know. Have a good day, I might be back soon

i am genuinely surprised and impressed

[quick bluff]

how can i assist you?

[storm nova]

!report

[glass olive]

Hey, @storm nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm nova]

Hes flying idk its not letting me open a ticket

[halcyon wing]

im not trying to be obnoxious is there any way i can get some help when someone gets a chance

[gleaming sky]

Please upload any evidence you have to the Rustoria website. Thanks!

[gleaming sky]

!report

[glass olive]

Hey, @storm nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm nova]

Okie

[young violet]

I have problems with the server, it doesn't let me or my friends in, it comes up with a lot of ads and it kicks us out for a while, it's not fair that we pay a VIP for a server that kicks us out all the time, damaging our gaming experience.

[ocean void]

rust is giving you ads?

[young violet]

kicks us out of the server

[tender robin]

<@&274971100184576010> can i get some help? my ban is supposed to be ended already and it says im still banned from the servers. Steam id: 76561198169508537.

[young violet]

We are 10 people with VIP and he kicks us out when we go on a raid, and does not allow us to enter

[rain lance]

Hey, whoever this may concern - I don't play these servers or this game. I can't use the ticket system on the site. YOLO.

Got a random comment and friend request a few days ago from someone claiming to be staff here. "Loren" No clue who this person is. I added them tonight and almost immediately got a message spamming the life out of my messenger while apologizing if it felt like spam. Which is weird since it absolutely was spam. I digress.

They claim to be admin here, then spam about upvoting some gun skin borderline begging, then offer me advantages in game. Is this actually the kind of staff you folks have here, or is this a scammy random talking out of his ass? Either way, I figured someone should know about it. I went ahead and voted against the gun appearing at all as a twitch drop, and instructed everyone in my discords and friends list to do the same.

I have screenshots here https://imgur.com/a/GnwMqkQ
STEAM ID 76561199139900597

[tender robin]

all the teammates who got banned for the same reason got unbanned already. why is that? <@&274971100184576010>

[fresh kernel]

dead saver

[tulip helm]

Why is the server stuck again?

@fresh kernel Are you Lag?

[tender robin]

@wispy dirge can you help

[quick juniper]

why has medium been down all day

[quick bluff]

EU MAIN FULL LAG

[young violet]

US MAIN DOWN

[fresh kernel]

I have 140 ping

[young violet]

my team and me is a VIP and we can't get in

[tulip helm]

Why not arrest the hackers who attacked the server for education?

@fresh kernel I was disconnected, indicating that the connection timed out.

[fresh kernel]

ok

[wispy dirge]

?appeal - You will need to file an appeal for this.

[glass olive]

Hey, @tender robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tender robin]

i already made an appeal a week ago.

it said that its supposed to be over already but im still banned but my teammates arent

[wispy dirge]

?vipissues Please create a payment support ticket and that team can take a look into this issue.

[glass olive]

Hey, @young violet

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy dirge]

What was your appeal ticket number?

[tender robin]

Appeal #b6d66e

[tulip helm]

I just went in and I can't open anything.

[quick juniper]

I was crafting 16 rockets and crashed.... literally my RSS are gone and I have no rockets in my inv 😦

[tender robin]

Appeal #b6d66e

[hoary blade]

my ping is running good put am so laggy

on rustoria medium us

[tulip helm]

my ping 190

[wispy dirge]

I will forward this to the admin over this ban for them to take a look.

[sick saffron]

bro please someone needs to fix US medium

[tender robin]

ok. wish that he would be fast with it since i've been waiting to get back on

[sick saffron]

ive timed out about 3 times in the past 30 sec

[tulip helm]

wtf

why lag again

[sick saffron]

4th one just now

[quick juniper]

what the actual flip is going on

[tulip helm]

all day lag.

[sick saffron]

ik

like it hasnt stopped lagging

[dusty ridge]

Can the server please be restarted?

[sick saffron]

server is actually unplayable

[quick bluff]

EU MAIN FULL LAG IM BOUTA CRASH OUT ITS 200 pop

[sick saffron]

bro are all the servers fucked or what

[tulip helm]

@quick bluff us medium alao

[wispy dirge]

You should be good to go now, give it 10-15min then try and connect.
Let me know if it still says you're banned.

[cunning tartan]

us mondays getting timed out every 5 min

[tender robin]

ok thank you :)!

[quick juniper]

I've lost 2 kits and 16 rockets from this lag in the past 24 hours

[sick saffron]

bro

this shit sucks

[quick juniper]

https://tenor.com/view/the-fucking-servers-are-down-boogie-servers-down-gif-6286034302613849236

[plain marten]

wtf is this server

all day lagging

[near halo]

this server is so ass

[sick saffron]

idek why i buy vip for this shit if they cant even fix their servers

[quick juniper]

Don't worry dude. The server owner is spending all your VIP money on michellin star restaurants instead of buying DDos protection

[sick saffron]

i can tell

[tulip helm]

You are also this server.US medium

[sick saffron]

yeah

im on US medium

[cunning tartan]

LMFAO

[fresh kernel]

Me too

[sick saffron]

im getting the same shit when it kicks me

[near halo]

server is unplayable

[quick juniper]

https://tenor.com/view/beaver-speaking-chinese-its-over-it's-over-gif-11017173769254323951

[tulip helm]

I feel bad.

Either the connection failed or the connection timed out.

[sick saffron]

yeah

pretty much

[prime lance]

Doesn't matter if they are unbanned. It's not like they can join a fucking server

[sick saffron]

oh nah

[wispy dirge]

Click rejoin

[midnight kiln]

Can the admins give us an update on whats happening? I understand there's a network issue but what is causing it?

Is the servers getting ddos?

[tender robin]

5x works just fine lol

[sick saffron]

<@&274971100184576010>

[glass tulip]

Hey @cunning tulip <@&274971100184576010>
Players being kicked: Packet Flooding: Player Tick

[sick saffron]

@someone who can help

[cunning tartan]

can't even join now, getting timed out every single time

[wispy dirge]

All fun and games till Hydra or PEPTO get on the roof.

[wispy dirge]

Click rejoin

[prime lance]

AI ass answer. Chat GPT lookin ass. How about you wake the fucking devs so they can fix their shitty servers

[tulip helm]

When I click enter again, it will show that the connection has timed out.

[tender robin]

gotta get mental diff so you are on top

[cunning tartan]

seems that he doesnt give a f..

[glass tulip]

I join again and when I enter the same thing appears

[fresh kernel]

No matter how many times I try, it's the same

[versed raptor]

hey @wispy dirge prodigy said to reach out to someone due to our vpn now saying we are hacking. we changed vpn server and now have that error. when we try to put in a ticket it says no ban found. any help?

[wispy dirge]

Dev's are aware of the issues and are working on them, sorry for the interruption.

[wispy dirge]

?steamid

[glass olive]

Hey, @versed raptor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[versed raptor]

do you want us to send it in here?

theres like 6 of us with the issue

@wispy dirge i hate to keep @ing you but just want to take care of this

[wispy dirge]

Either here or in DM's

[versed raptor]

okay ill send you them all

okay @wispy dirge i sent them all in dms

[tulip helm]

I feel very comfortable because I dropped the line after playing for 1 minute.

[versed raptor]

bull.river i love you thanks brother

[glass tulip]

@wispy dirge , I still have the error entering kicked: Packet Flooding: Player Tick please help me

@wispy dirge , they closed my ticket without any explanation, is there any solution?

[near halo]

idk im getting kicked too

[halcyon rune]

Appeal #375d8f VPN BAN plz

[red rover]

shit server

lags so much

5 times i disconnected

player tick bullshit

@wispy dirge shit is bad rn

[tulip helm]

Lmao

[fair karma]

Admins reply to tickets in the order they’re received! It may take a few days due to volume atm

[red rover]

ignore the tickets and restart the server

[halcyon rune]

stop ctrl c+v

[red rover]

server is so shit that i cant even log in after warming prefabs

stops at "receiving data"

<@&274971100184576010> <@&874995535881326632>

how difficult it is to tell server to restart

[bitter trail]

all this bitching and moaning but you will be on tomrrow. shut up.

[red rover]

stfu donator cunt

[bitter trail]

okay, your broke.

be quite and broke.

[red rover]

quit

e

[bitter trail]

its a mis type genius.

[red rover]

mis type

retard

[bitter trail]

dude get a life

[red rover]

go learn more bro

[bitter trail]

get some sleep and a job and shut up.

[red rover]

u will need it

[plain geyser]

<@&874995535881326632> <@&274971100184576010> anyone reply me when fixed us main

[bitter trail]

bitch moan and complain all you people do spend some time with your family.

[red rover]

wtf are u even saying

learn to fucking talk

[bitter trail]

get a diploma you might be able to read a complete sentence.

[halcyon rune]

US都被打了，不是MAIN的问题

[plain geyser]

5个小时了

[red rover]

my guy is using dots but not capital letters

[plain geyser]

你是管理吗

[halcyon rune]

哥们不是管理

[red rover]

fucking retard

[bitter trail]

its a hassle to shift.

[halcyon wing]

BRO CALLED A PERIOD A DOT

[plain geyser]

哦，我知道你了

[bitter trail]

bro so down bad he has to result to typos and small gramtical errors for a comback.

[red rover]

english is my 3rd language and still i feel like i know it better than your ass

[plain geyser]

玩不了一点，早上8点卡到现在

[bitter trail]

shut up while your ahead.

[red rover]

comeback? when did i ever try to do a comeback

[halcyon rune]

比我好反正

[red rover]

its your retarted ass that started it

[halcyon wing]

OTHER 2 LANGUAGES ARE WATERMELON AND AUTISM

[halcyon rune]

xd

[plain geyser]

哈哈

一直vpn ban吗

[halcyon rune]

village kill the fps

[plain geyser]

我换了几十个节点都没事

[halcyon rune]

不是一直

每天一ban

[plain geyser]

6

[halcyon rune]

都是白天，没熟人在，一等四五个点

💀

[plain geyser]

med 好像一直都是猛ban 节点

以前玩的时候就是

[halcyon rune]

不是

是傻逼vk的问题

上回看几个国人都在申诉，一问全是vk加速器

[dusk belfry]

<@&274971100184576010> I deserve a refund on my VIP. You banned me for "Playing with a cheater" and said there was a benefit. I was on the Team for 5min, and reported the player as soon as I suspected. Two seperate bases too, was just an alliance, but nothing can be gained in the 5 min we were a team, as well as me reporting my own member in the party

[velvet patio]

被ban去support

[halcyon rune]

network也发了，一般都是netwrok快

[sick saffron]

SO IS THE LAGGINBG FIXED OR WHAT

[fiery topaz]

@echo venture We need you to fix the server!!

[mint igloo]

<@&274971100184576010>~~I deserve a refund on my VIP. You banned me for "Playing with a cheater" and said there was a benefit. I was on the Team for 5min, and reported the player as soon as I suspected. Two seperate bases too, was just an alliance, but nothing can be gained in the 5 min we were a team, as well as me reporting my own member in the party ~~

[runic marlin]

Feel free to make a ticket in #payment-support

[weary dagger]

I was kicked for hacking before even starting to play
Now I can't join
May I know why

[sweet marlin]

lag?

on main

[dusk tundra]

i cant join eu main connection attempt failed

maybe crashing in a sec

idk

[red rover]

<@&274971100184576010> fix

[torn pine]

!appeal

[glass olive]

Hey, @weary dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river path]

I cant join rustoria eu main i have 130 ping all the time and i am getting disconectet its so anoying

[plain marten]

In my opinion, they also beat the crap out of people on VIPs, the server has been lagging every day for several hours for several months and nothing has changed for the better

It is not worth investing in this server

you should refund people for this shit

[zinc jolt]

Subdue the server as much as possible. Now even ping has gone up

[robust abyss]

How to cancel the vip subscription for a server

[runic marlin]

!cancel

[glass olive]

Hey, @robust abyss

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[robust abyss]

I click the cancel my subscription button, but noting happened.

[neat sphinx]

@lyric basalt man

[robust abyss]

Never mind it worked

thanks

[halcyon wing]

Can someone process my ticket

[neat sphinx]

@everyone

[halcyon wing]

Appeal #5fceec

[neat pumice]

Join waiting for support please

[paper acorn]

I've been complaining about the ticket for 19 hours. Have any managers seen it? ?

How long will it take?

[bitter grail]

Nice servers

[bronze grail]

Server rustoria for 1 dollar ?

[sweet marlin]

main lag?

[bronze grail]

Eu long too

[dusk vapor]

eu main getting ddosed ? ping 6000

[remote token]

i wanna talk to admin now

[daring marten]

crazy

[sacred bone]

Can someone help me

Is 16 man clan allowed

[daring marten]

random russian dog killing me with 4 fullkits bcs lag by rustoria

and this russian kid can run like dude

fucking potato servers

[sacred bone]

?

Agree with that

[zinc jolt]

if you cannt fix now ,pls shut down the server for al

[sacred bone]

Can some one help

Pls why is there 16 man clan

[bronze grail]

Show me how look this server

[sacred bone]

Dominating the server

[twilit dirge]

rustoria long is gonna get fixed soon?

[sacred bone]

Stfu

[remote token]

admins not here as expacted. like their not their for the servers

[zinc jolt]

main is the same

[remote token]

i died with all the large oilrig loot. cause a naked looted me while i was reconnecting

[twilit dirge]

On rustoria large?

Admins might make the server rollback a while ago

[remote token]

no main

[zinc jolt]

Заебали!

[raven mist]

Look #announcements 👀

[remote token]

does not give me my stuff back what i earned

doesnt help

[raven mist]

You'll never get stuff back on any official server

[remote token]

ye ik. but i played 2 hours to lose everything to sth i cant do anything about

[raven mist]

Not something we want to have happen either so i'm sorry you have to go through that.

[daring marten]

fix this potato srv

154ping like us

and full lag sometimes

[twilit dirge]

Cant admins roll back servers?

[shy remnant]

@halcyon rune How may we help ?

[halcyon rune]

VPN BAN A few hours

[shy remnant]

!steamid

[glass olive]

Hey, @halcyon rune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[halcyon rune]

i made ticket and network support

no one help

just a vpn ban

[shy remnant]

Tickets aren't made for that, and network support is for our network team

An appeal should be made

But post your steam id please

[halcyon rune]

76561199036279031

[shy remnant]

Try in 10mn

[halcyon rune]

ok

[twilit dirge]

long just went boom again

[shy remnant]

EU / US ?

[twilit dirge]

eu

lagged out rn

im guessing im gonna time out in about a minute and die to cold

its like i can see the future

[shy remnant]

Thank you, I'll give the information that it's still laggy rn

[twilit dirge]

you guys fixed it faster than the rusty moose admins or whoever so good job

[jagged escarp]

Thank you for your kind words ☺️

[queen moon]

EU 5X NO bps lags

horribly

for all

[twilit dirge]

eu long just went boom again

[zinc jolt]

ебанный сервер!

[main gulch]

Repair medium please. 7000+ Ping all times lags

[rugged thistle]

GG

[radiant vortex]

SO WHEN THE FIX EU MEDIUM???

[near halo]

FIX LAGS ON RUSTORIA 5X NOBPS

[raven mist]

#announcements

aware and being worked on by our host

[tiny plover]

@raven mist Currently, many DDOS attacks are being carried out all over the world

I think you can do nothing at this moment 😄

[shy remnant]

That's in our host's hands, we hope it'll get better asap tho

[pearl vessel]

just got the start of a livetime 5 aks in 10 min and dc now

GG

good fucking server

[pine timber]

please restart rustoria eu main

[cunning plover]

I raided a base in BR MAIN

And they made an inappropriate drawing with my name

[shy remnant]

!report

[glass olive]

Hey, @cunning plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

A restart won't solve the current connectivity issues, we have to wait for our host to solve the problem. #announcements

I have no information about what it is I'm afraid, we just know that the host is hardly working on a fix

[twilit burrow]

когда рестарт

Я СУКА ИЗЗА ВАС ВЬЕБАЛ РАКЕТНИЦУ И РАКЕТЫ КОГДА ВЫ ЗДЕЛАЕТЕ ЕБАНЫЙ РЕСТАРТ

[shy remnant]

#support message

[somber remnant]

.....

[wintry hearth]

выблядки почините серваки сукаа

[brave fern]

where to rep a cheater ?

i tryed at the web not working

[bronze grail]

Help pls

Why eu long not working?

[storm notch]

cheater blatan

[glass olive]

Hey, @storm notch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[somber remnant]

/ticket

[glass olive]

Hey, @somber remnant

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[velvet patio]

!appeal

[glass olive]

Hey, @velvet patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[willow tapir]

EU Medium is lagging

[bronze grail]

Eu long is laggg

7k ping

[gloomy heart]

i have 2 twich drops claimed alreayd but the rest is fucked

this is 4 hours watch timed

so this looks a bit fucked

ModeratorVerifiedStreamElements: sodallatm has spent 10 hours 20 mins watching qaixx

10 hours watching the stream and just hit halfway

[hexed nimbus]

This is Rustoria not twitch so how you expect them to help you

[gloomy heart]

maybe the know what the problem is?

nederlander?

[raven mist]

Not sure, maybe you have the streams muted or something

[hexed nimbus]

Contact twitch

[twilit dirge]

its been like 4 hours how isnt the lag issue fixed?

[hexed nimbus]

Like Shenzy said streams since like the last 4 drops can’t be muted anymore and you can’t watch multiple at the same time

[gloomy heart]

ik ik

i dont have them muted watched qiaxx for 10 hours non muted

52% of the way their

[mental furnace]

When are the severs going to come back?

[twilit dirge]

never

[thorny whale]

rustoria us small of me

[twilit dirge]

my horse is drifting thats how bad the lag is

[exotic plaza]

is toria medium down rn? i cant find it

[twilit dirge]

every rustoria server is complete dogshit right now

[exotic plaza]

yea this whole wipe has been unplayable

[marsh pewter]

<@&274971100184576010> please fix your server Rustoria Eu Long,due to lags it is impossible to play, my house is being attacked,my team and I can not properly resist the enemies

[raven mist]

#announcements still ongoing

[twilit dirge]

its been 5 hours and still not fixed rusty moose got fixed in 2 hours

[twilit dirge]

holy shit how long does it take

[trail willow]

WOMP WOMP

[shrewd prawn]

need like 4 for vital 10x

hmu

[trail willow]

its funny how they say rustoria is the best server yet it lags more and crashes more than any other server not to mention ive had to get my self un false banned four times on this server

[twilit dirge]

i only see russian villages playing rustoria

every russian is also allied

[frail cobalt]

Anyone else having trouble getting into the server?

[latent fox]

Whenever i load up rust, my fps is capped at 38 fps and soon as i tab out, i see the fps go into the 100's. Its nothing to do with vsync, so im not sure what it could be. Any help would be greatly appreciated!

[proper forge]

can I get an admin to spectate marlboroxryso on eu small

just full cheating, have clip

[raven mist]

!report

[glass olive]

Hey, @proper forge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Please use above

[proper forge]

!report

[glass olive]

Hey, @proper forge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[swift geyser]

I can't play All rustoria server... "Disconnected (Connection Attempt Failed)" still this message...

[peak root]

3 times i die cuz of lag, guys dont waste your time on the server

[gleaming compass]

@raven mist OsurDum. on 10x is cheating his balls off btw im watching Solo's screenshare its mad

[peak root]

You grind to die to lag

Go find a server that does not tilt you

[frigid beacon]

thats how the optimal gaming experience looks like

[mossy furnace]

Why wont u guys refund my vip pass just bacuase i was in the server for an hour?`i sat in the server waiting for an admin to contact me?

<@&274971100184576010>

[twilit burrow]

КОГДА ФИКС СЕРВЕРА

[tulip helm]

hello,admin

Can you check my subpoena? My subpoena is Ticket #806426.

[zinc jolt]

NIKOGDA

[tulip helm]

@raven mist

[lyric ice]

yo i bought vip and it wont let me join rustoira us medium

either i want a refund for paying 10 dollors or i want my stuff fix now

[glacial herald]

I did answer u on general

[mossy furnace]

@glacial herald yo can u help me?

[tulip helm]

Request to see my subpoena

[glacial herald]

Yes, how ?

[lyric ice]

ok made ticket

[mossy furnace]

I bought vip pass yesterday but i bought it at the worng server, my friend meant rusticated instead of rustoria and apperently i can't get refund because I was in the server for 1hour but i Was in the server just waiting for contact?

[tulip helm]

@glacial herald yo bro

[glacial herald]

Did Amins give you answer about your ticket ?

[hexed nimbus]

If it’s used it’s used even a second on the server means it’s used mate

[glacial herald]

hi

[mossy furnace]

then why does refund even exist then?

[tulip helm]

@glacial herald Please check my Ticket #806426, this man is cheating.

[hexed nimbus]

In case you buy it and notice the mistake and make a ticket without joining it

[mossy furnace]

so it's not possible because I joined the server?

[glacial herald]

I`m a Chat Mod, not Admin. Sry mate. The Admins will watch your ticket as soon as possible

[hexed nimbus]

Refund rules are stated on the website

[tulip helm]

@glacial herald ok thks bro

[twilit burrow]

RESTART SERVER BIG LAGS

[mossy furnace]

yeah but not like I check the refund rules before I buy it

[twilit burrow]

IT'S IMPOSSIBLE TO PLAY STOP TOOKING PLAYERS

[hexed nimbus]

So is that a rustoria or a you problem?

[mossy furnace]

tf, no one in this wolrd checks the refund rules because refund are there becuase i made a mistake buying it or what?

bs that u can't get it back just becuase i went on there server for a few minutes

[hexed nimbus]

But if you make a ticket in #payment-support and the say no then it’s a no I’m afraid mate

[mossy furnace]

lol

[hexed nimbus]

That’s what you bought a fast way to get in the server ( Q skip ) if it would be resources and you on for like a min notice it and then explain it and not used anything then maybe the would but in this case it’s for joining without q and that’s exactly what you done

[mossy furnace]

I joined for 2 minutes just checking the skinbox and there were gear skinbox and then my firend noticed it on my screenshare and said it was the wrong server and i emidiatly contacted the admin but u guy are only open from 11am-11pm so I couldn't get any contact

[willow tapir]

please restart the EU Medium big lag server

[mossy furnace]

I just don't get why u have refund when u can't even refund?

[jovial palm]

please restart the EU Medium big lag server

[lyric ice]

please restart us medium rustoria

i cant join

[twilit burrow]

Stop harassing the players, the server is running all day. Reboot already

Stop harassing the players, the server is running all day. Reboot already

Stop harassing the players, the server is running all day. Reboot already

[lyric ice]

say yes if u cant join us rustoria medium

[visual bone]

• restart the EU Medium

[twilit burrow]

Stop harassing the players, the server is running all day. Reboot already

[raven mist]

Reboot wont help

Its a networking issue not a server issue

[hard mesa]

so do we get reimbursed or something or not at all

[twilit burrow]

And when will this be fixed?

[hexed nimbus]

#announcements

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric ice]

how long til i able to reconect on us rustoira medium

[noble terrace]

Make a ticket please and do not call them out in chat

[formal panther]

i need help of an admin

[true belfry]

Im not an admin but can i help whit anything?

[honest breach]

Who is Marzy

[runic marlin]

An admin, why?

[honest breach]

Cause when I try to loading in it says join rustoria discord-marzy it disconnects me

[noble terrace]

This channel is for support only.

[honest breach]

@lyric basalt I’m here in the discord you needed to speak?? I get a message

I made a ticket and they told me come here and speak to you

[raven mist]

Please dm Marzy and he'll get back to you asap

[lyric basalt]

!steamid

[glass olive]

Hey, @honest breach

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Please look in #general

Its not only for you but affecting more players

[noble terrace]

#general message

Read

[honest breach]

76561199684748649

[meager narwhal]

did /pref godpvp and it messed up my entire UI

any help?

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[safe trail]

They raided my team's entire base while they didn't let us enter to defend, we have nothing left, who is in charge of this now? <@&393554009799000064> <@&274971100184576010>

[noble terrace]

I told you earlier that head moderators have zero control over the current issues, so please stop tagging them

[rough cove]

check pls this ticket europe-0060

[noble terrace]

We also cannot refund loot in any circumstance I'm afraid

[rough cove]

my team8 has problem

please help him, thank you

[safe trail]

In the end they didn't give us any solution to the provlena, we lost everything, we tried to play all month to build the base and with the server crashes we couldn't go in to defend, they took everything and they didn't give us an answer, and it's not just us that happened to them. to many more...

[tribal smelt]

I was standing on the train, it started to warm up, then I wrote about hacking and did not miss it 76561199055264711

[noble terrace]

!appeal

[glass olive]

Hey, @tribal smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[meager narwhal]

hey can i get some help with the /pref command?

it messed up my entire UI

i restarted my PC and everything and it all looks jank

[quiet raven]

hey is the any mods on rustoria 5x rn becuase me and my tm8 got com banned for saying "the only time you killed us is with a sup ak in a bush"

[noble terrace]

in what way?

[raven mist]

Lemme check

[quiet raven]

thanks

[raven mist]

seems like the filter picked up something wrongly

Should be unmuted now @quiet raven

[quiet raven]

yeah i am

thanks

[near halo]

I cant write in general chat

[ocean void]

Did you miss the 6 big paragraphs telling u why?

[near halo]

stfu

[cursive void]

whats going on with us main

[ocean void]

check out #general for current info regarding rustoria servers.

[normal plover]

i need a admin to help me with a player using a very offensive name

[noble terrace]

!ticket make a ticket please

[glass olive]

Hey, @normal plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fleet lark]

Help me 3 days

[lyric basalt]

Note: The standard response time is 1-3 **business **days, but can be more or less based on the situation.

Notified the banning admin, but its also business days

[runic python]

i’ve had a monthly sub to vip main for a while and i want to get rid of it but dont know how

[raven mist]

!cancel

[glass olive]

Hey, @runic python

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[livid flame]

can an admin pls unban me i cant make another ticket for rtg i was banned for ban evasion like 6 months ago

[torn pine]

Was your appeal denied?

[livid flame]

yes because i made one the day i got banned for ban evasion

[torn pine]

Appeal decisions are final

[livid flame]

that was 1 day after i was banned and have been told if an admin of the server wants to take there time out of there day they will unban me

[brave sinew]

any admin or moder* in sea long here

[livid flame]

see

@torn pine ^

[livid flame]

i also believed it was a 120 day before u could appeal a ban evasion ban the the account that was banned was at 140 days banned 6 month ago so not knowing my ticket was gonna get instantly denied i made one and come to find out it was 180 days before u could appeal and i havent been able to play for months now

[cursive kayak]

@livid flame

<:flag_ausg:897941185149161472> SEA Long

IP: connect long.rustoria.asia:28010
Next Wipe: <t:1725559200:F> (<t:1725559200:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[livid flame]

???

i need to be unbanned on RTG us main not SEA Long

[oak temple]

is there a admin that goes by arch

[raven mist]

!scam

[glass olive]

Hey, @oak temple

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[raven mist]

If they send you through steam thats 100% a scam

[oak temple]

thank you wanted to make sure

[brave sinew]

@raven mist can u checking sea long X27 We raid them yst they shooting throw the smoke

so now they raiding cave base at R24 they know im waiting them outside the cave

[raven mist]

Please report the correct way @brave sinew

!report

[glass olive]

Hey, @raven mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

i'm not at pc anymore so cant look into that for you i"m afraid

[livid flame]

how do i submit another appeal?

[brave sinew]

now they online again no one watch out

now they in the cave at R24 Sea long

[raven mist]

Please make another ticket

[true belfry]

!appeal

[glass olive]

Hey, @livid flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[true belfry]

But if you have already made a ticket to appeal and it got denied then it will be no point in making another since the admins know that you have done something wrong/against the rules.

[livid tendon]

how long do i have to play a server to be able to vote for the map

[carmine patrol]

ayoo just got quick scoped from a dude jumping and esping his balls out feels great

[spring zealot]

yall admins so ass

[thin plover]

I have an ass yes, it is part of the anatomy

[gusty wadi]

What was the root cause of the issue late last night? Has it been resolved?

[fresh tide]

SERVER DOWN???????????????

Can i get my vip back, this is not real. cant play last 2 days on medium

[solemn grove]

yes dm me and i will work on getting you're money back

[thorny whale]

RUSTORUA DOWN

[fresh kernel]

Me too

[thorny whale]

RUSTORIA US SMALL DOWN