support

[ocean void]

you can add any proof you have to the ticket as well. np

[vague ledge]

!report

[glass olive]

Hey, @vague ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[strange stirrup]

Can someone tell me who banned me. my steam is here
76561199105962454

[ocean void]

Have you made an appeal yet?

[stark cipher]

AWZ3

he hasnt been online in ages

[lyric basalt]

Please make an appeal

[lyric basalt]

Wait patiently please he will reply

[strange stirrup]

i made 3 days ago and 1 admin said that only the banner admin can check it! I really want to know who banned me and do they know that I made an appeal!

[lyric basalt]

You will have to wait. We cannot give you name of admin who banned you

[strange stirrup]

can you check who banned me and tell him that i made an appeal.

[clever flume]

how do I verify on youtube

cuz i subbed but still nothing

[wraith condor]

https://steamcommunity.com/profiles/76561199345042417/ cheat bann plis!!

[ocean void]

plz dont call out cheaters in game chat or discord chat make a ticket

[floral hound]

Yo just had someone beam me through the floor on main

Ticket you guys have live service tools to ban on the spot dont be lazy

[ocean void]

!ticket

[floral hound]

!report

!ticket

[ocean void]

did the bot die?

[floral hound]

idk this is bs especially coming from someone that pays VIP pretty frequently

[next thorn]

I just made a ticket for false hack ban it happened six 6 months ago and i just found out. Can anyone check it out? #5d5108

[ocean void]

to make a report you can use https://rustoria.co/support/report

[ocean void]

you may make a report via https://rustoria.co/support/report

[floral hound]

Im looking for reslove not a 5 week investigation

[ocean void]

Admins wont take reports via discord chat the only way to deal with a cheater is to make a ticket.

[ocean void]

Average response time for an appeal is 1-3 business days, Only the banning admin may handle your case

[next thorn]

ur kidding right?

[stuck narwhal]

look on the right colum, you see how many servers there is? each averaging 200 players roughly... well over 5000 players, and a majority of them submit false tickets or whatever due to rage? they have to indiscriminally investigate every single ticket. meaning it takes time from their actual cheater/ban appeal tickets

[ocean void]

it may be faster depending on each situation but that is the average response time yes

[next thorn]

alr thanks.

[near halo]

Someone look at my appeal please im sick of this happening

https://steamcommunity.com/profiles/76561199650155280/

@lyric basalt >?

[raven mist]

Appeals take 1-3 days; patience is key 🙂

[near halo]

Cmon man

i was mid wipe on us medium

[raven mist]

You ban evading an active ban is on you

[near halo]

that aint my acc.

[raven mist]

Oh really?

Lets stop wasting eachothers time here

[near halo]

its my brothers.

[raven mist]

Do you wanna play this game? 😄

Or do you wanna wait out the current ban and leave it like that

[near halo]

kid its my brothers acc.

[raven mist]

Alright, keep believing your own lies

[near halo]

Whatever u say kid bc it aint my acc

i never knwe u lived with me and my brother

[wintry hedge]

can I find out about the ban of the clan 5-6 hours ago? there is a screenshot where the guys are banned for playing with a cheater, I need to know the steamid/nickname of the cheater because of which they were banned. I can send a screenshot in private messages

[raven mist]

Why do you want to know that ? 😄

[wintry hedge]

they logged on to another server, and an hour later the whole team was with aks

[raven mist]

But no, there is no public info about that here

[wintry hedge]

I just don't know anyone who saw the nickname of someone who was banned for hacking

[near halo]

Plus u kids r makeing me wait 2 weeks for a ban that when i should've been my first bc the first a false u mutt

[raven mist]

Wait

it was your brother right?

[wintry hedge]

I really need to find out who was banned in order to inform the administrators of another server about a possible violator

[near halo]

Kid ur braidnead enough to give me a 2 week ban when it was supposed to be a week

[raven mist]

And i'm going to add 1 more week because you're constantly lying

[near halo]

So we r just ego banning now

makes sense

[raven mist]

You got yourself into this situation

[flat fractal]

why am I banned for hacking? This happened several times for no reason

[near halo]

u dont deserve to be an admin if ur ego banning now haha

[wintry hedge]

sheenzyyy, bro, check pm please

[raven mist]

You're already banned. Just adding a week to it as you 1 Tried to ban evade it and 2 keep lying about it

[near halo]

i wish i was lying

Keep ego banning i'll make sure u aint an admin

[raven mist]

Sounds good, feel free to dm one of our staff managers if you'd like to discuss it

[near halo]

Keep being a trash admin and false banning i like it

[raven mist]

Anything else? If not please move to #general

[near halo]

Fat discord mod 😉

[pliant swallow]

Pls support admin

[lyric basalt]

How can we help you

[pliant swallow]

Can u work on my ticket? Cheater on 10x

i know u cant do shit there but he also raided directly into secret loot

but idc about that i just want him gone hella annoying

[lyric basalt]

Understandable, but please wait for response on your ticket

[pliant swallow]

that takes 2h and then hes off like every cheater

[timber bison]

someone fix my vip its been 30 minutes <@&274971100184576010>

[runic marlin]

Have you made a #payment-support ticket

[timber bison]

yes

its been 30 minutes

[runic marlin]

Only a few admins can sort that out for you in order to keep your private information as safe as possible, please be patient 🙂

[surreal terrace]

what is the ban come to discord .gg /rustoria -Shaadt?

[lyric basalt]

!steamid

[glass olive]

Hey, @surreal terrace

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[surreal terrace]

https://steamcommunity.com/profiles/76561198965204164/

76561198965204164

76561198965204164

who can hekp me to understand why i get banned

help*

[north crest]

It means @misty scroll wants to speak with you

[surreal terrace]

I want to speak with him too (

[misty scroll]

Please check DMs

[vivid oasis]

how do i make a ticket some cheater is hard cheater

cheating *

[ocean void]

!report

[glass olive]

Hey, @vivid oasis

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vivid oasis]

310 on record only headshots

!reported

[vivid oasis]

hello

any admins wanna look at my ticket

[runic marlin]

Will be looked at asap

[vivid oasis]

ty

hes very annoying + cheats its anbearable

un*

2ikhwat el manyouki ma binamo

[vivid oasis]

@runic marlin

bro are you an admin?

bro i need an admin pls anyone ?

[ocean void]

If you already made a report of the player, tickets are dealt with in the Order they’re received so I’m sure you will hear from someone soon

[vivid oasis]

i made 3 reported

tickets i mean

and i cant take it any more

man you have been typing for half a minute atleast type it

[raven mist]

Your ticket has been replied to, no? @vivid oasis

[vivid oasis]

ye ty

do you help us with something

[safe basin]

where does one make ticket

[raven mist]

!report

[glass olive]

Hey, @safe basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vivid oasis]

he grieved us with his base can you remove the turrets or mybe give us his base

[raven mist]

Not something we can do i'm afraid. You're playing on an official server

[umbral frigate]

is there a "Long the move" discord server for rustoria long?

[vivid oasis]

he kept killing us and taking loot rom us the past 2 days

and look how many bases he made just to roof camp us

[raven mist]

Make it a goal to raid his bases 😉

[vivid oasis]

3 bases with tall shooting floor

deal 😜 and give me bps

[safe basin]

Okay @raven mist can you take a look

[azure mountain]

<@&393554009799000064> @raven mist there is a Russian Hacker (aimbot) in Rustoria - SEA Long.

Our Raid is ongoing right now, can you observe him

[raven mist]

!report

[glass olive]

Hey, @azure mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

thats the way to make a report ^

[azure mountain]

happening now, X27

[raven mist]

Make one and we'll get to it asap!

[azure mountain]

im trying w8

/ticket

[glass olive]

Hey, @azure mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[azure mountain]

Done

did it in-game

Done

Thank you!

[raven mist]

Thank you! We’re getting to it as soon as we can

[umbral frigate]

is there a "Long the move" discord server for rustoria long?

???

[safe basin]

Hey admins

I need admin

[noble terrace]

Nope there is not

[noble terrace]

What's up

[umbral frigate]

are you sure there isnt i remember that being a thing

[safe basin]

I made a ticket Jyrcella

[noble terrace]

I am sure

[umbral frigate]

ok

another thing can my name be fixed

[noble terrace]

Please wait for it to be responded to in that case 🙂

[umbral frigate]

idk why its like this

[noble terrace]

what do you mean

[safe basin]

Its urgent

[umbral frigate]

its all a's

[safe basin]

I left all my doors open

[umbral frigate]

my name

[noble terrace]

ticket or ban appeal?

[safe basin]

Both

[noble terrace]

You can change it yourself

[noble terrace]

?steamid

[glass olive]

Hey, @safe basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[safe basin]

Just take a look please

[umbral frigate]

i dont have permission to change my name on this server

it says

please change it to sam the man

[safe basin]

youre stuck jaaaaajaaajaaajaa

[umbral frigate]

thanks

[dire glen]

How do i get admin support

[naive igloo]

need to report a cheater on us low pop, where do i do so?

[noble terrace]

what's up

[noble terrace]

!ticket

[glass olive]

Hey, @naive igloo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[naive igloo]

thank ya

[safe basin]

I dont think they respond

[noble terrace]

I asked you for your steam ID and you did not provide it

[dire glen]

This guy on our server is playing EXTREMELY weird and we have both made tickets

[safe basin]

I did

[noble terrace]

No you didn't?

[safe basin]

you want me put it here?

[noble terrace]

Yes

[safe basin]

https://steamcommunity.com/id/Liz9198966282/

I did then deleted it cuz i wasnt sure

okay thank you guys

[noble terrace]

Unfortunately you need to wait for an actual appeal response for this one

[safe basin]

I got one

[noble terrace]

It's not a VPN issue

[noble terrace]

oh good!

[naive igloo]

is !ticket just a command to use? sorry honestly not great w discord

or a channel

[glass olive]

Hey, @naive igloo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[misty scroll]

It just shows the information above ^

[naive igloo]

gotcha my bad was trying to rewatch the clip, thank ya

[river atlas]

OPEN MORE SLOTS ON US MEDUIM ITS ONLY 350 YESTERDAY WAS 500

[ocean void]

!slots

[glass olive]

Hey, @river atlas

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[void hamlet]

where do i report players

[pulsar grotto]

can be done in game with /ticket or on the site if you'd like to provide evidence

!ticket

[glass olive]

Hey, @pulsar grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[strange trellis]

ı need help guys

[void hamlet]

okay thanks

[lyric basalt]

How can we help you

[strange trellis]

I got banned for cheating for no reason.

[lyric basalt]

!appeal

[glass olive]

Hey, @strange trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strange trellis]

I connected it, what else should I do?

[lyric basalt]

make an appeal https://bans.rustoria.co/

Fixed your issue, please wait 15 mins before connecting @strange trellis

[safe basin]

hey is there something going on

I need a admin

[noble terrace]

?

[safe basin]

I dont know

I made another ticket

[ocean void]

Someone should be available soon to take a look at it

[heavy token]

!clan cheater can any one help me

[ocean void]

!report

[glass olive]

Hey, @heavy token

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heavy token]

ye ı report him

[ocean void]

Perfect an admin will take a look as soon as one is available

[halcyon oyster]

we report a cheater, even during smoke he can see. still admin said he is not cheating

sea long

[heavy token]

How long is the inspection period?

[ocean void]

You may make another ticket and someone can check into them for you

[ocean void]

!report

[glass olive]

Hey, @halcyon oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heavy token]

He hasn't played games for 2 days(

[ocean void]

Tickets are taken in the order received so as soon as someone is available

[halcyon oyster]

we file ticket how many times during raid still admin said where i can send video?

[safe basin]

Admin please help

[halcyon oyster]

/ticket please do watch jhon snow he can see smoke, standing on armord door open hatch triple head

[glass olive]

Hey, @halcyon oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[safe basin]

Admin look at ticket please

You guys approved me but I still cant join

[heavy token]

Admin Look ticket pls

[tepid robin]

I love playing against the best players in rust with 400 hours!

[bitter trail]

i have paid for VIP and not received the services i have purchased, it has been a day since i have purchased VIP and have not been able to log in due to getting kicked from que, and not getting the services i have purchased.

yesterday i waited in a 245 player que for 5 hours and got kicked, why are we allowing people to purchase VIP for q skip if it is not provided or functioning properly?

[safe basin]

Okay admins I made a ticket

Can you please take a look?

[ocean void]

Make a ticket with #payment-support

[ocean void]

You will have to be patient, tickets are dealt with in the Order they are received, they will assist u as soon as they are available

[bitter trail]

i have. just kind of wild this is even a problem.

[ocean void]

I have never had an issue purchasing vip , but that’s just my experience

[bitter trail]

fair play, i have a photo of my purchase.

[ocean void]

I can understand that is probably pretty frustrating so hopefully someone from payment support will handle your ticket soon.

[bitter trail]

yeah lol have not been able to log in once pretty crazy. not going to show my ass though.

[safe basin]

admin please

[inner lichen]

can you isnta ban him 76561199571448539

[pulsar grotto]

you'll have to make a ticket and report the player there, can be done in game with /ticket or via the site

!ticket

[glass olive]

Hey, @pulsar grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean void]

An admin will take a look at your ticket as soon as one is available, be patient

[safe basin]

its been 30mins

[inner lichen]

@pulsar grotto we did it , he kill us like 16 times in bushes in the dark with out flashlight

[grim void]

Is there a Rustoria Admin with this profile?
https://steamcommunity.com/profiles/76561198991664658/

I have one dming me on steam using that profile

[mellow tundra]

!scam @grim void

[glass olive]

Hey, @grim void

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[grim void]

Thank you

[near halo]

hello, i got banned falsely for "hacking"

i want an explanation

[mellow tundra]

Best to report them to steam, they don't even own Rust so not much action we can take

[ocean void]

And tickets are handled in the order they are received , someone will assist you as soon as they can

[mellow tundra]

@near halo What's your steamid? I'll take a look

[near halo]

1 sec

[mellow tundra]

^^

[safe basin]

Admin look please

[near halo]

76561199397899285

i did nothing wrong i have been raiding for the whole day nothing else

Raiding is not allowed ! You gotta be friendly and not kill anyone or raid anyone.

ahah lol

[mellow tundra]

try reconnecting now @near halo

was related to your VPN

[near halo]

ohhhhhhh

i forgot i had it on loll

[mellow tundra]

no worries man, you should be good to join

[near halo]

thank you so much man

[mellow tundra]

anytime

[near halo]

i can't play with vpn on?

sometimes i forget it

[slim urchin]

@woeful plover

[safe basin]

Hey admin can you look at mine?

[woeful plover]

how do i get kick banned for saying the n word but someone else said the same and got chat banned

[inner lichen]

no , first look at tickets and ban "NT?"

[grim void]

did not even look like the profile owned any games.

[inner lichen]

@woeful plover next time dont do this , read rules

[solar depot]

US SMALL keeps crashing

any updates?

[pulsar stirrup]

WTF IS UP WITH TORIA MAIN?

[woeful plover]

aight i didnt know

[slim urchin]

how does one get banned for racism other just chat banned?

make it make sense

[grim void]

@mellow tundra , thank you for the assistance and the prompt response.

[woeful plover]

cuz normally i play servers where u can just type in the n word

[inner lichen]

you dint know you cant say n world ? xD

[summer radish]

eu main has some problems

[slim urchin]

no the problem is

[summer radish]

admins pocket loss or something

[slim urchin]

admins being unfair one get chatbanned for n word one gets fully banned?

[near halo]

what if someone is black and says it lol

[mellow tundra]

@woeful plover You the guy i banned for come to discord?

[woeful plover]

yhh

[mellow tundra]

#368790610783764480

join up

[woeful plover]

where?

[iron surge]

FIX SERRVERS CANT JOIN WHY

[near halo]

rustoria main runs 20 fps lol

[near halo]

i just joined rustoria eu mondays

[shy rune]

HELLO I MADE A TICKET with obvious cheater. Can anyone check?

[iron surge]

YEA SOME PLAYERS STILL CANT JOIN 10X

[jovial sundial]

how to make a ticket pls i have hacker

[woeful plover]

im in

[shy rune]

TY .... FINALLLLYYYYYYYYYY

[safe basin]

Admin please

[slim urchin]

goodboy now sit there

[vivid oasis]

admin

[safe basin]

Admin look my ticket

[inner lichen]

admin give me base location of NT?, he stole my whole raid

[ocean void]

Admins don’t interfere with gameplay on rustoria

[safe basin]

Admin can you take a look at my ticket

[ocean void]

Noah they are dealt with in order they are received, you will have to wait just until they get to your ticket.

[old minnow]

ran the whole map multiple times, at diff hours and didnt find any car mods (1-4)

is it bugged?

[safe basin]

Bro its been a hour

my other ticket did not take this long

[lapis relic]

/skin and/skinbox and /ss all not working

[bitter trail]

i mean i have not even been able to get into the server bro and i have paid for vip be patient

[lapis relic]

cant access skins while im vip

[bitter trail]

waited 6 hours to get into the server yesterday to get kicked, then today i have waited two more and i should have been in within 30 or so with the vip i purchased. not having an aneurysm yet.... but if this don't get sorted in the next two hours i don't even want a refund i will just find another server with enough staff to handle the influx of tickets.

[old minnow]

Ffs

Rustoria take out CARS AND VEHICLES?

Can't find any variation of one or any number of modules on the road...

How's does the spawn system for them work?

[safe basin]

go to gas station

[old minnow]

..

Meh

No doesn't help,

I checked

[shy rune]

ANOTHER 2 fcking CHETING CUNTS !!!!!!!!!!!!!!!!!!!!!

[torn perch]

so i got banned for assoasation and i got appealed and i got off and my tm8 invited a cheat andd i got fucking banned for assosaation do you think ill get un banned

[sullen cave]

No tickets?

What is this

Why the fuck is there no tickets I don’t wanna say what I’m here for in a public chat

[shy rune]

ANOTHER TICKET HAS BEEN MADE, great fcking game. 3 cheaters in 30mins !!!!!!!!!!!!!!!!

[sullen cave]

@shy rune how u make ticket?

[wraith glen]

Add more Vip slots for Us medium please 😄

or one more for me to buy

[shy rune]

go on rustoria.co and then support or in game /ticket

[toxic breach]

any staff available ?

[near halo]

Just write down your issues folks and they should get checked. And open a ticket in their website :3

[safe basin]

Admin check my ticket pls

[bitter trail]

dude what the fuck is going on man

is this how you people treat people who buy vip just lets us fucking sit here?

[thin plover]

what do you need help with? VIP also only give you queue skip, not extra/faster help or anything

[bitter trail]

i have been more than patient it is not working and no one is showing ay damn effort to help me

[thin plover]

what is not working?

[bitter trail]

im not getting q skip man

this is getting out of hand

[thin plover]

oh your vip isn't working?

[bitter trail]

no it is not.

[thin plover]

did you make a #payment-support ticket?

[bitter trail]

yes. hours ago

i have been on the back burnner long enough im loosing my patientce.

[thin plover]

you have to understand that VERY few admins have access to payment suff and they are EU timezone

[bitter trail]

i get it dude i have waited over 7 hours in this que.

[thin plover]

can you dm me?

[bitter trail]

IM TIRED OF LOOKING AT THIS SCREEN.

[thin plover]

I understand, dm me like I said

[dusk vapor]

Any admins on ? Please check ticket #8dcedd (cheaters on eu main now)

[bitter trail]

im an idiot its all my fault i purchased the wrong one.

[thin plover]

glad I was able to help haha

[safe basin]

@thin plover can you look at my ticket

[safe basin]

LMFAO

[safe basin]

LMFAO

[bitter trail]

dude i looked 5 fucking times before i bought it to....

i thought i was certian.... i can not belive myself.

[safe basin]

Admin please look at my ticket ive been waiting 6 hours now

[obtuse kindle]

i met my teamate in an lfg and never knew he was cheating and just got association banned ive been waiting to get appealed for a while now

please check my ticket

[safe basin]

Admin please look my ticket

This is becoming bs its been over 6 hours

Anabolic Jenx can you please take a look

[thin plover]

our oldest ticket is certainly not 6h, are you sure you made a ticket and not a F7?

[safe basin]

um

[vivid oasis]

btw i just banned 2 hackers during 12 hours of gameplay you should promote me or give me free vip

[safe basin]

i put the 2 times together

but still 4 hours

[thin plover]

our oldest ticket is 2h

[safe basin]

and its mine

[thin plover]

so idk where you made your ticket

[safe basin]

my ticket from 4 hours ago got approved

[thin plover]

appeal or ticket?

[green spruce]

tf

[safe basin]

they told me to wait 15 mins then relog thats what i did and i still cant play

[green spruce]

how i make ticket on here?

[safe basin]

appeal

i made a ticket stating how i still cant play they read that ticket and told me to make another ban appeal which I did

[thin plover]

ok whats your steam ID?

[safe basin]

https://steamcommunity.com/id/Liz9198966282/

[thin plover]

your ban is correct right now

you will have to wait for the admin to see it

[safe basin]

can i post a screenshot in here

[thin plover]

why would you need to post screenshot

[safe basin]

can I send you it?

[thin plover]

what are you trying to send?

[safe basin]

What the admin said

[thin plover]

yeah Im telling you that the ban was re-applied and it is correct

it wasn't meant to be "fixed"

your ban is correct

[safe basin]

???

[obtuse kindle]

is my ban appealed?

i got association banned cuz my teamate was a cheater but i found him on an lfg post and never knew

[safe basin]

They said my first ban was for hacking on US MAIN I didnt play US MAIN i played US SMALL i was getting disconnect for :hacking it said i made appeal it got approved i go to connect and it says ban evasion now

[obtuse kindle]

he never seemed suspicious just figured he was pretty good cuz he had good hours

[thin plover]

your are banned for ban evasion

[obtuse kindle]

but got association banned please get back to me when you can

[safe basin]

I dont understand

this is what admin said Rustoria Admin
• Today at 3:19 PM •
Admin
Hey there, fixed it for you, please wait 15 minutes before connecting to server and you should be fine. Have a good day

[thin plover]

yeah and Im telling you, you are banned for ban evasion

[obtuse kindle]

jenx

[thin plover]

wait for the admin to look at your appeal

[obtuse kindle]

are you an admin

[safe basin]

Okay ill wait thank you

[obtuse kindle]

nice im blind

[thin plover]

last time I checked, I still was

[obtuse kindle]

like what it was a question

[ocean void]

Average response time for an appeal is 1-3 business days.

[obtuse kindle]

i got accosiation banned becuase of an lfg teamate that i didnt even know was cheating my base will be gone by then

just wanted to know if theres anything jenx can do

[thin plover]

wait for your appeal but I would hold much hope

[obtuse kindle]

wouldnt hold hope?

u think im cooked even tho it was someone from lfg

[green spruce]

how i make tickett?

[ocean void]

Typically unless the cheater appeals and gets their ban removed anyone with association bans don’t get theirs lifted and must wait out their temp bans. Whether it was intentional or not…

[ocean void]

!ticket

[glass olive]

Hey, @green spruce

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[green spruce]

ty

[obtuse kindle]

fuck me i didnt even get in a call with the kid he just said he needed people to play with

gotta be kidding me

[thin plover]

the rules are the rules

[green spruce]

how i make discord tickett?

[thin plover]

• Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[thin plover]

what are you looking to do

[green spruce]

appeal

or whatever authentication timed out is

1/2

!help

!appeal

[glass olive]

Hey, @green spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

thats not a ban

[green spruce]

what is it

last time i got banned for hacking was on rustoria and i had to contact facepunch bc it was false

[near halo]

Remember boys, in life, you have to seek strength and adversity.

[green spruce]

i hope i aint gotta do that again

[obtuse kindle]

and hows this my fault

its an lfg kid yall shouldnt have hackers sitting in lfg ngl

[ocean void]

You have to be more cautious letting people into your group.

[near halo]

You are responsible for the people you play with, team up with, associate with, etc. Check profiles and look around folks when you team up with them. And don't be afraid to report them even if you two get friendly with each other. At the end of the day, you are responsible for your own actions and ignorance doesn't save you in rust servers as far as I've noticed from other places.

[broken gazelle]

hi i wrote a ticket about when i try to connect a rustoria sever i got disconnected: hacking and then it was fixed and now i log in to another steam account and now its back what can i do? my steam id is 76561199334063478 the accounts id what i log in to id 76561199728070987 what can i do?

[obtuse kindle]

he had high hours and didnt seem a single bit suspicoius at all

[near halo]

I mean don't get me wrong, I'd feel like shit to find out my teammate was cheating and I got caught in the crossfire without being aware of it

I just know that rust servers usually don't tolerate ignorance and you never know when the bonk comes with these things.

The downsides of playing with randoms.

[halcyon oyster]

i got clip of enemy seeing smoke and 1 swing 3 of my teamate dead

[near halo]

!report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

:3

[sweet sparrow]

!ticket

[glass olive]

Hey, @sweet sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon oyster]

i just appeal /ticket add steam id still nothing

standing on armord door open hatch. triplehead 2 teamate

he throw smoke still get head

admin said no cheats

i got clip still

[stark void]

Cheat em br main Renato 38

[glass olive]

Hey, @stark void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stark void]

!ticket

[glass olive]

Hey, @stark void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[molten fable]

@ionic agate Can you pleaseeeee answer meee bro its been 3 days I WANT TO GET UNBANNED I DID NOTHING

[ocean void]

I’m sure he will respond via dm’s as soon as he is available

[fresh kernel]

I have been waiting for six hours, but the server keeps timing out and I am unable to get in. Would it be possible to receive VIP access?

<@&274971100184576010>

[wispy dirge]

What server are you having issues with @fresh kernel

[fresh kernel]

US Medium

[wispy dirge]

Please open a #network-support-old ticket and we can take a look.

Is it just that server, or most servers for you?

[fresh kernel]

I don't know that
I only have us medium.

[wispy dirge]

Ah fair, open a network support ticket and we can go from there 🙂

[fresh kernel]

ok https://discord.com/channels/274965952116817920/1274215144775352330

[mystic moth]

plz

ban cheater

[fresh kernel]

make ticket

[mystic moth]

where?

[fresh kernel]

!ticket

[glass olive]

Hey, @mystic moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mystic moth]

i create ticket

u can check?

[wispy dirge]

We will take a look at your ticket soon 🙂

[near halo]

well well well

sounds fake

duckling bigger

[sweet sparrow]

yo this server packet flooding or wtv is kinda embarrasing

getting old...

[near halo]

Oh yeah I get kicked for the same thing on the occasion. I wonder why

[fresh kernel]

When is the next server restart in Us medium?

[safe basin]

hey can admin look at my ticket its been 4 hours

[fresh kernel]

https://discord.com/channels/274965952116817920/1274224577152548886
Please check

[thin plover]

appeals are 1-3 days

[stark void]

@thin plover

[glass olive]

Hey, @stark void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fresh kernel]

Can you give me vip for login ? . Becouse I waited for 5 hours and was about to get into the server, but the server timed out and I had to wait in the queue again.

[ocean void]

admins wont interfere with the queue unfortunately

[deep mason]

Bought vip for US medium and still keep getting put in queue

[wispy dirge]

?report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @deep mason

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

yes sure

i already creat ticket and report

[wispy dirge]

We will take a look into them soon.

[near halo]

thx

plz

[stark void]

!report

[glass olive]

Hey, @stark void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stark void]

/report

[glass olive]

Hey, @stark void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tiny cairn]

!report

[glass olive]

Hey, @tiny cairn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long delta]

how can i report a cheater?

[runic marlin]

!ticket

[glass olive]

Hey, @long delta

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long delta]

any admins can check my ticket?

@daring field

[raven mist]

We'll get to your ticket asap, patience is key 🙂

[long delta]

ok

[daring field]

do NOT ping me again @long delta

[long delta]

pls asap

i cant farm

[nova current]

@lyric basalt

[lyric basalt]

Hi

How can we help you

[nova current]

Was told to @ you for an appeal

[lyric basalt]

!steamid

[glass olive]

Hey, @nova current

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[nova current]

76561199679023050 @lyric basalt

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[nova current]

https://steamcommunity.com/profiles/76561199119757277/

[hallow atlas]

i got muted for saying get muted for 12 hours for saying dabbing on your dead body

[lyric basalt]

!steamid

[glass olive]

Hey, @hallow atlas

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hallow atlas]

76561198346901661

[near halo]

@lyric basalt

or @raven mist

either of yall available?

[raven mist]

Not for voice but whatsup

[near halo]

found a pretty major glitch/bug, was going to screenshare as there's a good sized portion of the map on rustoria US main that you're able to get under

[raven mist]

Is there a gap that you can enter in the terrain?

[near halo]

yes

it's big enough to fit at least 2 two by twos

[raven mist]

Could you give me the cords? So i can patch that up 😄

[near halo]

how to get cords? im a rust noobie

[raven mist]

on your map, the grid

[near halo]

oh yea lol

upper portion of S6

[raven mist]

Perfect! Will take a look in a few

Thank you!

[near halo]

it's a section available to get to down in the bottom of the canyon

[raven mist]

Should be patched up now

tyvm

[near halo]

k, np

[quaint forge]

I'd like to ask why our entire team has been banned

I want to know who the hacker is

[raven mist]

!steamid

[glass olive]

Hey, @quaint forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quick bluff]

wtf why not

[civic viper]

!ticket

[glass olive]

Hey, @civic viper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[civic viper]

nice that i getting baneed of hacking without hacking

[raven mist]

Its already fixed

[civic viper]

ty

[dusty carbon]

pls extra 100 slots rustoria eu medium

[gloomy sparrow]

?slots

[glass olive]

Hey, @dusty carbon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gloomy sparrow]

?appeal

[glass olive]

Hey, @hallow atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar kraken]

where i can write ticket on the cheater

?

[lyric basalt]

!ticket

[glass olive]

Hey, @pulsar kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar kraken]

can you please check my ticket

[raven mist]

No need to put it here

Please be patient

[pulsar kraken]

okey my bad

[radiant peak]

Hello, I created an appeal request but there is still no one to help me handle it.

[mellow violet]

@raven mist can you check my ticket in SEA MAIN there's cheater so obvious

[raven mist]

We're on it

[mellow violet]

thanks

[queen moon]

Is ban for clan teaming for a week?

[alpine crater]

blantant cheater us main 024

[stable root]

hi im playing in us main small rn and i have a chat ban i meant to say Tag not F*G and i got it <@&274971100184576010> can i have help. THANKS

my name iayze

[runic marlin]

l and f are pretty far away from eachother on the keyboard

[stable root]

nah

u can look at what i was gonna say no

[runic marlin]

I'm not a staff member so no can do but you'll have to make a mute appeal

[stable root]

jeez ok

[hidden steppe]

NEED HLEP

[thorny hound]

What do you need help with?

[hidden steppe]

BLATANT CHEATER ON EU LONG

HE JUST KILLED MY ENTIRE TEAM

[thorny hound]

!report make a report

[glass olive]

Hey, @thorny hound

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stable root]

verg can u help me

[gloomy sparrow]

Make an appeal

[stable root]

in the server

[thorny hound]

You can make an appeal for ur chat ban

Yes in the website

[near halo]

shut up verg

[green spruce]

how do i appeal?

[vapid phoenix]

I have been creating tickets for a long time, but no one has handled them for me so far. How long do I have to wait? Please help me. Thank you.

@gloomy sparrow

[fast sand]

Hello admin, if someone in my team is eaced because of playing in an internet cafe, will the rest of our team be banned in this server?

[hexed nimbus]

Wrong channel mate #looking-for-group is what you need this is support

[terse inlet]

mb

thought was lfg

wait why am i apologizing to you

u are no staff

[hexed nimbus]

Specsavers maybe a option

[vapid phoenix]

@raven mist I have been creating tickets for a long time, but no one has handled them for me so far. How long do I have to wait? Please help me. Thank you.

[fast mist]

!report make a report

[glass olive]

Hey, @fast sand

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fast mist]

Please be patient and wait ❤️

[sonic crest]

CAN SOMEONE TELL ME WHY EVERYTIME I TR7Y AND CONNECT MY BRANCH TO ROOT COMBINDER IT JUST DISSAPEARS AND DOESNT CONNECT

[bleak thorn]

!ticket

[glass olive]

Hey, @bleak thorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fast sand]

/tricket Appeal #166eff

[hexed nimbus]

skill issue

[hexed nimbus]

You gotta be patient it’s 1 to 3 business days and atm it’s a weekend

[proper glacier]

yo can someone look at my appeal? banned for playing with hacker but im the only one on my team banned lol

and were all legit

[hexed nimbus]

You gotta be patient it’s 1 to 3 business days and atm it’s a weekend

[exotic bloom]

where do i make a ticket

[lyric basalt]

!ticket

[glass olive]

Hey, @exotic bloom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[exotic bloom]

any idea why i got banned

[elder stag]

clan stats on rustoria site not working

[iron nexus]

@fast mist https://www.huya.com/30097231
This open live broadcast is hung on your server.,I don't know if the id can't report it, I hope your administrators can do something.

[paper acorn]

Is there a manager online? My teammate switched VPN, which caused us to be BAN.

[raven mist]

We're aware, he's not getting far

[iron nexus]

ok

[paper acorn]

I'd like to ask how long it will take to unseal.

[sullen cave]

BRUH

WHY THE FUCK WHEN THE SERVER RESTARTED IT KILLED ME

[old minnow]

Can't find any variation of a car on the roads or any number of modules on the road.. did rustoria change car spawns?

beening checking whole map

multiple times

[sullen cave]

This server is 10/9 ass

Admins never even respond

[raven mist]

Hello Luky!

[raven mist]

Most of them are most likely in someones garages

[sullen cave]

Wowwww whooptie doo

What was everyone on vacation yesterday

[raven mist]

Yeah it was national Rustoria day at our mansion

[sullen cave]

Makes sense

Would you happen to know why the restar killed me by chance

[eternal haven]

Anyone having trouble getting into US main?

[raven mist]

Not sure, where did you sleep?

[raven mist]

Its starting up from daily restart

[eternal haven]

Thank you ❤️

[rapid urchin]

H

[sullen cave]

It restarted when I was in airfield

[raven mist]

I believe rads kill you at restart

[sullen cave]

Gotcha

[velvet patio]

who an help me

can

holle

76561198805001318 vpn/baned

[sullen cave]

Thank you for being respectful even after me talking shit @raven mist

[raven mist]

No worries, i get the frustrations

[velvet patio]

can you hlep me？

[void kindle]

76561198165250071 is hacker be X-rayed admin

[raven mist]

Should be fixed now

[velvet patio]

ok thank u

[lavish adder]

how to turn off automatic chat translate in rust?

[deft gale]

can an admin please check out Ticket #a86e68

[lyric basalt]

/translate

[glass olive]

Hey, @lavish adder

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[lavish adder]

ty

[fleet lark]

Help me

[bitter valve]

someone dm me i have a questions little bit

[fleet lark]

help me

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Your appeal is 1d old

[bitter valve]

marzy can you look dms

[lyric basalt]

Banning admin was notified

[limber plover]

is insiding bannable?

[raven mist]

Nope

[lyric basalt]

no

[young cipher]

any <@&274971100184576010> ?

[wispy dirge]

What's up

[young cipher]

where can i submit a ticket?

[wispy dirge]

?report

[glass olive]

Hey, @young cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak root]

Bruhm, can u not fix your servers for chat spam? So crazy.

How can 1 guys spam the chat24/7 all the time and not get muted

[neat pumice]

If something isn't being dealt with, you can always submit a ticket, and one of the admins will look into it

Got a name/server for me?

[peak root]

Eu long XX /70thblu

https://steamcommunity.com/id/ireveltolosejkee77/

Should i make ticket ingame?

[neat pumice]

Next time, yes please - I've handled it for now

[peak root]

Thank you, i do that in futrue

[neat pumice]

Awesome, thanks

[peak root]

❤️

[mental furnace]

@neat pumice I got kicked 2nd time And I have to wait in the queue again and again, skip my queue

[long wren]

Maybe a lot of people got a kick

[mental furnace]

yeah

[mortal creek]

Hola buenas necesito ayuda para apelar un ban en el sv de Br main

[lapis bronze]

where do i cancel my VIP

i cannot ind it on their site lol

i just want to do 1 wipe

[twin matrix]

Hello ! I have a issue, its my first tine on this server and i got this message

Disconeted : Hacking

Can someone help me please ?

[hexed nimbus]

!appeal

[glass olive]

Hey, @twin matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

!cancel

[glass olive]

Hey, @lapis bronze

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[lapis bronze]

thanks

[onyx kayak]

Ticket #c5f005
cheater report -> rustoria eu medium <@&274971100184576010>

[raven mist]

No need to tag for that sir, we'll get to it

Being looked into atm

[onyx kayak]

ok sir

[iron gale]

is eu small able to team up 2 teams like 8 memebers and another 8?

or is it like max, more than 8 is not possible

[crystal wren]

MY MONEY IS GETTING TOOK AND IM NOT SUBSCRIBED TO ANYTHING HELP ME NOW PLS

[raven mist]

Eu small does not have a team limit

only team UI limit

[turbid heron]

Please help me, my barge has overturned

[iron gale]

ah ok

[turbid heron]

pls

[runic marlin]

Admins do not interfere with gameplay

[runic marlin]

Make a ticket in #payment-support

[near halo]

is there any reason as to why my entire team is banned all for "playing with cheater"? none of us got banned for cheating, only playing with cheater apparently

[old minnow]

confirm for me someone

rustoria took out the 5min grace?

[near halo]

yes, theres no grace bc they want people to buy vip after their server kicks them

[hallow dagger]

any admin here?

[near halo]

nah hes legit

[mellow tundra]

!scam

[glass olive]

Hey, @hallow dagger

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[hallow dagger]

I knew , but i try to help that guys whos instant click on a link or something like that!

Be careful and safe!

[near halo]

aden help me

[mellow tundra]

send me your steamid

[raven mist]

Your friend [5G]精英 was banned for cheating

[near halo]

ok

[hallow dagger]

@raven mist look this nasty

[raven mist]

Yeah we're aware 😄 Having multiple announcements about it too sadly

#announcements message

[hallow dagger]

let him cook xd

[mellow tundra]

i wish they'd dm me 😦

[near halo]

is there any reason why under his ban reason it says "playing with cheater" as well?

[hallow dagger]

he cant be that fool whos think i will clik on it xd

[raven mist]

The reason is for sure "hacking"

[hallow dagger]

i got a tutorial too daaamn

im crying 😂

[mellow tundra]

xD

[lean shuttle]

admin online?

cheater on EU small blatant cheating

[glass olive]

Hey, @lean shuttle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lean shuttle]

<@&274971100184576010>

[misty scroll]

Follow the instructions above...

[lean shuttle]

where can i report a cheater

[raven mist]

Look one message up 😄

[misty scroll]

Look above

[lean shuttle]

its fking complicated

[hallow dagger]

no its not.

[lean shuttle]

just check the cheater real quick someone

[raven mist]

Theyr banned already

[lean shuttle]

banned

[raven mist]

next time please make a ticket

[hallow dagger]

take your time mate. Every1 have to wait.

[raven mist]

takes 1 minute literally

[lean shuttle]

its banned now ty

[near halo]

when i watched him get banned in chat the ban message said "playing with cheater" though, do they change the ban reasons afterwards?

[mellow tundra]

He was banned for Hacking

[raven mist]

Not sure, he was banned for hacking for sure

[near halo]

ok thanks

[hallow dagger]

hoooly 😂

anyways if some1 have free time report this scammer.

https://steamcommunity.com/profiles/76561199163558445/

The "rustoria admin"

[mellow tundra]

https://files.rustoria.co/aden/21e4ed73-da56-4730-8763-b32699bbd501.png

[hallow dagger]

not even

Fr be careful bcs u see they try to improve u with new ideas. They are get more smarter then before 😂

[neat pumice]

Steam in their wisdom do not allow the banning of members from steam groups sadly 😦

[iron nexus]

My friend bought a VIP 2 days ago and didn't arrive on the account Today I went online and found that the VIP expired, so I bought another VIP Can you help him see it Now I bought a VIP for two months and I need a refund if I buy more

https://steamcommunity.com/profiles/76561199434218135/

[raven mist]

Hi Sunset, please make a #payment-support ticket for that

[long wren]

3849% SCAM https://discordapp.com/channels/274965952116817920/656251893596684290/1272611645243265137

[celest tundra]

i found a cheater

how can i report this guy ?

i already got a replay

@mellow tundra can you help me block cheater on rustoria long pls

@raven mist

[raven mist]

!report

[glass olive]

Hey, @celest tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

^ please follow above

[steady basalt]

can i re appeal if its been 2 years

[nocturne fable]

!ticket

[glass olive]

Hey, @nocturne fable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[charred hedge]

tickets seem to be taking so much longer to look at these days

[raven mist]

Your ticket is being reviewed, patience is key 🙂

[charred hedge]

I understand

[raven mist]

It all depends on how busy it gets, can be fast or can be somewhat delayed

[near halo]

how do i appeal a ban

i got banned for hacking apparently on rustoria us main

[runic marlin]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[outer current]

/ticket

[glass olive]

Hey, @outer current

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spark night]

Good evening ! I have a problem, a VIP has just been purchased with my card without me having done anything, can you help me?

[cedar sentinel]

hello

can we get help

admins

[noble terrace]

what's up

[old torrent]

there are cheaters in eu medium

[cedar sentinel]

we are gt clan 20deep there is cheater he fucked us so hard and he dont get band

we cant play like that

[runic marlin]

Make a ticket in #payment-support

[noble terrace]

!ticket make a ticket using /ticket in game chat or by going to our website

[glass olive]

Hey, @cedar sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old torrent]

we did

we have clips

[cedar sentinel]

we did but no ban

[noble terrace]

Then please wait for a response

[cedar sentinel]

can we talk

[old torrent]

come let me show you

[noble terrace]

Just because you report someone does not mean they will get banned. We have to investigate and find evidence

No

[cedar sentinel]

its better thay typ

[noble terrace]

Submit another ticket if you want us to look into it again

[old torrent]

we have proof

[noble terrace]

We do not take reports over Discord

Upload your clip(s) to a site like YouTube or Streamable and include the links in your ticket

[cedar sentinel]

bro like thay know ever think if we going to raid them if we room if we flank

ok we will

but i need so one to talk with him

[old torrent]

we are the gtclan and these guys wiped us 4 times you really need to look at this everyone calls these guys cheating

they just playing 6

[cedar sentinel]

cause we every wipe long meduim buying vips making server more fun

but now we left cause of that

[noble terrace]

Which one of you made a ticket?

[old torrent]

our friends open ticket

[cedar sentinel]

and my team dont want play until he get ban

[old torrent]

not us

[noble terrace]

F7 reports do not go to us. So please make sure they created a ticket by doing the /ticket command in global chat

[cedar sentinel]

i will do one now cause i just camed

[old torrent]

We get vip to have a nice wipe we stop playing because and 5 cheaters came its very annoying

I need to show the clip

[raven mist]

Not sure what vip has to do with this when shes just asking you to make a ticket

Its not that hard

[noble terrace]

Include the clip in your ticket

Upload it to YouTube or Streamable and include the link to the clip in your ticket

[cedar sentinel]

ok

[noble terrace]

thank you

[old torrent]

/ticket

[glass olive]

Hey, @old torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Do this in global chat in game

[old torrent]

okey

[mossy furnace]

Can I redeem my vip?? bought it like 30 minutes ago and my friends meant rusticated servers not rustoria?

[cedar sentinel]

we made also u can chack every clan in snow know thay are cheater and every one leaving the server cause of them just plz try to see how he is playing

u can see server chat every one saying thay are cheater

[near halo]

@raven mist take my ego ban off bruh thats so cringe

had 3 days left on my ban just for u to add more bc i hurt ur ego

Sorry for lying if thats wat u want

[uneven dragon]

<@&274971100184576010>

[celest tundra]

<@&274971100184576010>

[noble terrace]

Calling out cheaters in game makes our job exponentially harder

So please stop doing that

[noble terrace]

It helps if you describe what the issue is instead of just pinging 😛

Same to you @celest tundra

[cedar sentinel]

i know also not me all clan saying that

[celest tundra]

i have right now all proofs to ban rigght now fucking cheater

[cedar sentinel]

ok

[noble terrace]

I understand that, but you are the one here right now so I am telling you lol

[noble terrace]

!ticket make a ticket please

[glass olive]

Hey, @celest tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[uneven dragon]

got banned for teaming but i wanna explain my self lol, i wasnt teaming just gave this dude our base and instantly got banned lol

[celest tundra]

i already done that, 2 times for 2 different cheaters, nobody care

in 1 hour

[noble terrace]

!appeal if you make an appeal the admin who banned you can review it

[glass olive]

Hey, @uneven dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

You are unfortunately not the only person making tickets

So it's going to take some time

But just because you don't get an instant response doesn't mean someone isn't looking into it

[uneven dragon]

how do i appeal?

[noble terrace]

https://rustoria.co/support/appeal

[uneven dragon]

thank you!

[neat citrus]

How long can it take to wait for a response to an appeal

[near halo]

Can I report a single streamer team?
They play games with ore mined by so-called Chinese slaves.
I don't care if they volunteered themselves or if the streamer paid them.
But ever since they raided our base it's been a real mess.
They raided our base and on the way home, their so-called slaves used ESP to accurately softside our secret item locations.
And it is said that they have always played with hackers in the Korean community, and they still play with hackers even now.
Please do not simply accept these issues, but carefully consider and reexamine them.
We are a team of over 28 people and we all get VIP and get paid every season.
Play until the end for 2 weeks
Please review carefully

@noble terrace Why was another week added 2 my ban.

[noble terrace]

1-3 business days on average, but we try to get to them as quickly as we can

[noble terrace]

!ticket make a ticket please

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

I am not the admin who banned you so I have no idea

[near halo]

Photo data can be shown through support channels

[neat citrus]

Strange, I've been waiting for 6 days already

[noble terrace]

You can upload screenshots to a website like Imgur and include the link(s) in your ticket

[noble terrace]

?steamid

[near halo]

Well i was told that @raven mist was gonna add a week for an ego ban,

[glass olive]

Hey, @neat citrus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wise onyx]

i got banned. appealed. denid but no reason

[near halo]

This is a complex issue. Please take it seriously

[wise onyx]

I just want to see why the admin thinks i am cheating

[noble terrace]

Denial means your ban was found to be correct

[wise onyx]

Yeah but Im fr not cheating

[noble terrace]

We don't provide proof to players

[wise onyx]

I was live when it happened

[noble terrace]

We do take reports seriously. Please create a ticket and include all relevant information

[neat citrus]

76561199145491988

[noble terrace]

?steamid

[glass olive]

Hey, @wise onyx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

@raven mist like

[wise onyx]

76561199094310687

[noble terrace]

It does not look like you are currently banned. Can you try connecting?

[raven mist]

Dm me and ill reply tomorrow when i woke up

[wise onyx]

I am a 100% legit player. And was banned to hacking.

[near halo]

Y not now?

[neat citrus]

Oh right now no, I can only do it in the morning

[raven mist]

Because im going to sleep

[near halo]

It wont take long so why not now?

[noble terrace]

We don't ban someone without evidence

[runic marlin]

😴

[noble terrace]

He just told you he's going to sleep

Timezones exist

Wait for him to become available

[wise onyx]

So show me what evidence? I was streaming when I got banned. I wasnt even having a great wipe lol

[noble terrace]

You should not be banned currently, so try to connect when you can

[wise onyx]

I got ego banned by some weirdo

[noble terrace]

Already told you we do not provide proof to players

It's not an ego ban

[neat citrus]

Okey, thanks 🙏

[wise onyx]

Yeah bc you dont collect evidence. Its all opinionated by weirdo admins

I dont cheat

[noble terrace]

We absolutely collect evidence

And said evidence is documented

[wise onyx]

I have VIP on Monday and Main on subscription

I play every single wipe

[noble terrace]

VIP has absolutely zero impact on bans or appeals

[wise onyx]

why do i get banned this wipe

I know. but why the fuck would I "Hack" while streaming while playing every wipe

[noble terrace]

It happens all the time

So that's a bad argument tbh

[wise onyx]

I report like everyone I think is cheating as well

[near halo]

When I create a ticket, when will the administrators see my ticket and resolve it?

[wise onyx]

I just dont understand what triggered this ban

[noble terrace]

As soon as we can. But keep in mind that we get a lot of tickets

[wise onyx]

Bc i do not cheat

[near halo]

yeah i know

[noble terrace]

Unfortunately the understanding you're hoping to gain probably won't happen

[wise onyx]

Because i got ego banned by some 600hr admin who cant play the game or what

[near halo]

Is it possible to hire paid players on this server?

[wise onyx]

I have put probably a thousand hours into just rustoria and I get rando banned

[noble terrace]

No, you didn't

[wise onyx]

there is zero evidence of me cheating bc i dont fucking cheat

[noble terrace]

You have 171 hours total on Rustoria

[wise onyx]

I have multiple account man

[noble terrace]

There is pretty strong evidence actually

[noble terrace]

Ok send your other accounts then

[wise onyx]

no bc ur gonna just link the ban

none of my accounts have any game bans or server bans

[noble terrace]

What people choose to do in terms of picking teammates is up to them. But hiring people to cheat is not allowed

[wise onyx]

I strictly play legit. stream all gameplay. and this wipe i get rando banned

So show me evidence

you claim you have strong evidence but it makes no sense

you cant show us it, sounds opinionated