support

[sterile pewter]

the restart is from yestardy 😄

[autumn night]

no point its not ur fault

i got dc'd while i was farming a node

and game closed insta

[sterile pewter]

ye i am not waiting this 300 player que again

[autumn night]

not worth it

[sterile pewter]

fk this game 🙂

[autumn night]

but make a ticket maybe then can help u out

[sterile pewter]

ye i am not sure about that

they will prob say that i should buy VIP

[autumn night]

😭

[flat cipher]

how can we make a ticket

[autumn night]

#network-support-old

its gotta be something from it imo

[ocean void]

!ticket

[glass olive]

Hey, @flat cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flat cipher]

!ticket

[glass olive]

Hey, @flat cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[minor venture]

DOES ANYONE know why rustoria servers are not showing up in my server list?

[north crest]

this happens to me alot. You can try the f1 connects in #oldserverinfo

[minor venture]

yes that works but i would like to see the server in my list, do u know how to fix it?

[north crest]

I could never get it fixed myself. Sorry 😦

[minor venture]

its only the vannilla servers

its okay

they are not going t oqueue skip u

[candid citrus]

hola donde puedo comprar el vip mediun vanilla

[minor venture]

they dont care

and wont help u the answer is no

[north crest]

Admins do not queue skip anyone

[minor venture]

they wont again

[raven mist]

@jade basalt @balmy cypress

[urban mirage]

Long shot here but my team got banned last week for association, got immediately unbanned after our appeal process
One of my teammates, (also banned same reason) has been off and didn't submit his appeal up until 5 minutes ago
Any resoultion to this?

unaware of the banning admin

[raven mist]

!steamid

[glass olive]

Hey, @urban mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[urban mirage]

76561198809273795

[oak ruin]

its me, im the banned one ^

[raven mist]

Should be good to go!

[oak ruin]

❤️

[urban mirage]

actually love you shenzyyyy

thank you very much

[eager marten]

!ticket

[glass olive]

Hey, @eager marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cloud marlin]

any admins online?

need some help?

on 2x eu

[raven mist]

Sup

[cloud marlin]

can u join 2x eu?

[raven mist]

What for?

[cloud marlin]

and see if u can fix this map bug?

[raven mist]

Is there a gap in the terrain? 😄

[cloud marlin]

nope

[raven mist]

Whats the bug?

[cloud marlin]

can i add u, and sent a screenshot

[raven mist]

My dms are open, sure

[oak ruin]

@raven mist how long should it take for me to be able to connect?

[raven mist]

Wait 15 mins after being unbanned

[fluid robin]

Reclutamiento abierto para el clan RTP

Requisitos:
Tener buena Educacion
Seguir Ordenes

• 18 años
• 500 horas
  Disciplina
  Constancia y no abandonar no postergamos nada.

Ser buena onda en grupos y hablar con claridad
Poder jugar +4 horas diarias

Solo si te interesa y cumples con los requisitos envíame Mensaje (Abstenerse jugadores con ego y soberbia)

Reclutando somos 14 para wipe del jueves

[torn perch]

does rustoria allow a vpn

[wind heath]

Hello, my game crashed on the eu small server, was out for less than a minute and i was in queue, can i get back into the server

[thorny fulcrum]

@raven mist how long till us main is up

[flat cipher]

u have to wait

[torn pine]

plus or minus a few minutes

[pliant swallow]

why im allowed to tp to outpost and then just die -.-

[balmy kernel]

hi sorry for @ but just to check rustoria admin wont dm on steam to vot for guns on twitch drops or somehting i have ss but cant send them here

[raven mist]

!scam

[glass olive]

Hey, @balmy kernel

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[raven mist]

^

[balmy kernel]

thought so

i didnt click anything

[oak ruin]

I was able to play for a couple minutes, then banned. Same timer as before

[balmy kernel]

been messing with him lol pulled his ip and stuff got him ddos

[sand vector]

please open slots for medium

[raven mist]

!steamid

[glass olive]

Hey, @oak ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[oak ruin]

76561198809273795

[balmy kernel]

blocked and reported

[raven mist]

Hmmm, looks like its not syncing the unban correctly. Please wait another 15-20 minutes before connecting, nothing we can do about that im afraid

[oak ruin]

thanks for doing what you could

[ivory olive]

please open slots for medium

[shy remnant]

!slots

[glass olive]

Hey, @ivory olive

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dreamy owl]

Hi!
Exploit abuse on Rustoria Br Main K1 - Using bugg inside of a rock on desert

[shy remnant]

!report

[glass olive]

Hey, @dreamy owl

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary harness]

@shy remnant I’m stuck in receiving data is there anything I can do I just waited for 300 player Que

[molten flicker]

appealed for playing with hacker ban. it got denied, but every single one of my teammates were approved except me. nobody has said a word or told me why im the only one denied and id like to know.

[ember vector]

stuck on recieving data

[hoary harness]

Same

[molten flicker]

restart game

[ember vector]

but i can hear the noise around me

[hoary harness]

Same

I waited in 300 player queue and there is 225 Que now

And I don’t wanna wait again

[ember vector]

@glass olive

@shy remnant

[molten flicker]

you have to restart

[frail wadi]

Any admis here can look at ticket?

[molten flicker]

its not rustoria its rust itself

[plain marten]

/report

[glass olive]

Hey, @plain marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary harness]

Welp 240 player Que now

[molten flicker]

appealed for playing with hacker ban. it got denied, but every single one of my teammates were approved except me. nobody has said a word or told me why im the only one denied and id like to know.

<@&274971100184576010>

[ember vector]

/report

[glass olive]

Hey, @ember vector

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ember vector]

im still stuck oin recieving data

[molten flicker]

you have to restart game its rust itselfs not rustoria

[ember vector]

@glass olive

[molten flicker]

therefore they cannot do anything to help

[hoary harness]

Happens to me before and one of the mods skipped me through Que

[molten flicker]

if you alt f4 u should have a grace period

[weary mason]

there is no grace period

[gritty gale]

stuck on revieving data

[molten flicker]

i had grace on main w no vip

[weary mason]

best best is to close rust and out of steam and restart

[ember vector]

can u skip me through que @weary mason

i have valid screenshot

[last sand]

hi my screen is stuck on this how can i fix it without needing to sit in the 300 queue?

[molten flicker]

dimmu i got a question

[molten flicker]

^^^

[weary mason]

#announcements message

[hoary harness]

^ same thing happen to me and I restarted by the time I get help I’ll prob be in anyways

[ember vector]

can i get manual skip que?

[molten flicker]

dimmu i got a question about my ban idk if you are able to help

[last sand]

but i dont wanna, its still wayy too big i just need mods help

[molten flicker]

they wont do none

[raven mist]

We cant help you with that

[last sand]

bruh

[molten flicker]

restart ur game

[last sand]

then ill be in 300 queu

[hoary harness]

🥲 I waited in 300 player queue and now I have to wait again

[molten flicker]

better then never loading in

[hoary harness]

Fr

[molten flicker]

buy queue skip

yo shenzy

[last sand]

yeah bruh me too. they need to have that grace period bruh

[molten flicker]

shenzy is playing with hacker a permanent ban if its my first time playing with him

[raven mist]

!steamid

[glass olive]

Hey, @molten flicker

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[molten flicker]

76561198180155011

[tall sluice]

abran mas espacio en brmain

[raven mist]

Not seeing your teammates being unbanned

[molten flicker]

my teammate bigboy said his ticket said in 7 days he was good to go

[raven mist]

Yes your ban is also 7 days

[molten flicker]

not permanent good to know

[raven mist]

Yes sir

[molten flicker]

i thought i was screwed my bad

appreciate the communcation nobody told me anything

[raven mist]

No you should be good in around 4 days

No problem!

[molten flicker]

have a good one!

[raven mist]

U too

[balmy kernel]

theres a grace period am sure so aslong as your back in a certin time it keeps your plac

[last sand]

no theres not. i went back in straight away

[balmy kernel]

ahh my bad

[oak ruin]

still banned

[ember vector]

fuck the que lmao i just baught the 4 doller que skip

[oak ruin]

anything you can do?

[ember vector]

stop bieng broke and buy it

[wind stratus]

hey, i got disconnected due to network issues, and i reconnected, isn't there a period of time after u disconnect that will let u reconnect without waiting the queue?

[ember vector]

buy the que skip

its $4

[raven mist]

Im afraid not :/ you’re unbanned here so its going to resolve itself with time

[raven mist]

Theres no grace period here no

[wind stratus]

oh, aight

[noble light]

I was unblocked from the server and for some reason I can’t log into the server for the reason: hacking, what should I do, although my appeal was approved and I was unbanned

And so on every server

[oak ruin]

There's no one I can ping? I'm just fucked with no course of action?

[raven mist]

No one would be able to force this no

[raven mist]

Just tried to reban, will check if that maybe helps. Can you try again in 15?

[oak ruin]

you rebanned, and then unbanned me?

[raven mist]

Yes

[oak ruin]

well hopefully that helps, thanks

[high plover]

thumbs up mf

@raven mist i got a question

[wind stratus]

can i buy it with crypto? or just credit/debit card?

[ember vector]

send me the crypto info

ill check for u

[wind stratus]

i mean, usdt

[ember vector]

@wind stratus

[raven mist]

#payment-support

Sup @high plover

[high plover]

i want to transfer my ownership from my old discord to this one. for ex like buying vip goes to the old discord i want it to go to this one.

[raven mist]

Uhmmm

You mean your linked accounts?

[high plover]

yep

[wind stratus]

@raven mist is there any other BR server planned? like a trio one?

[high plover]

my old discord is banned so i have no access to it

[raven mist]

Not as for now no

[raven mist]

Whats the discordid?

Or steamid

!steamid

[glass olive]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wind stratus]

alright, thanks

[raven mist]

Dm @west mica

[meager rain]

Why is us medium slots are not expanding

[raven mist]

Because it has a hard limit

[tender plaza]

@raven mist do you know if the plant growing speed is 3x on eu3x?

[raven mist]

Hmmm not sure tbh

[tender plaza]

it would be great because you cant really grow plants in 3 days

[tender robin]

my ban appeal is still pending after 5 days? isnt anyone literally going to check it since i had nothing to do with this stuff

<@&274971100184576010>

[runic marlin]

!steamid

[glass olive]

Hey, @tender robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proven pilot]

admin

[tender robin]

@runic marlin 76561198169508537

[proven pilot]

main eu hack only 3 head

[runic marlin]

One sec

[tender robin]

thank you

[proven pilot]

admin server main hacker rage only 3 head https://steamcommunity.com/id/boykicker/

[runic marlin]

!ticket

[glass olive]

Hey, @proven pilot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[runic marlin]

The admin who banned you has been notified and will be looked at as soon as they can 🙂

[tender robin]

ok thank you!

[umbral frigate]

open up slots on us medium

[tender plaza]

no

[pure crater]

bru banned for hacking when i havent even been on this game in 3 months

[north crest]

!slots

[glass olive]

Hey, @umbral frigate

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[north crest]

!appeal

[glass olive]

Hey, @pure crater

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure crater]

i did

im just upset

[north crest]

They will get to your appeal when they can. Just have to remain patient

[scarlet harness]

trash maintainers rustoria main eu again now

as always

[cold meteor]

EU main server room lost power

[scarlet harness]

and obviously not their fault

like every wipe not their fault its the others fault

f a i l ure

[cold meteor]

interested what FP did wrong now 😄

[sweet eagle]

!ticket

[glass olive]

Hey, @sweet eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[buoyant bane]

!ticket

[glass olive]

Hey, @buoyant bane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven spear]

!ticket

[glass olive]

Hey, @raven spear

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen parrot]

https://tenor.com/view/simpsons-homer-simpson-gif-13518564799186478937

eu main mods rn

[versed quartz]

!report @keen parrot

[glass olive]

Hey, @keen parrot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sterile pewter]

trun on electricity for EU main BOZOS

[vivid oasis]

when will eu main get online ?

[raven mist]

Its booting up

[vivid oasis]

ty

[eager tangle]

ggs

[lethal hemlock]

is rustoria going to have 5min reconnect period?

[buoyant bane]

waiting

[sterile pewter]

weak ah servers

[vivid oasis]

man it takes decades

finally

[pulsar quarry]

How bad is que for us main

[true belfry]

no, rustoria does not have a grace period

[brave lance]

hello, what do you need help with?

unfortunately this is not possible, if you are having network issues then I suggest you create a network support ticket here: https://discord.com/channels/274965952116817920/989424320797364224 The only way to bypass the queue is to purchase a monthly or 5-day wipe pass otherwise you will have to wait in queue like the others.

[quartz fern]

what means steam - invalid?

[valid lynx]

@brave lance please tell devs US Main is lagging bad, really bad rn

[dull bobcat]

RUSTORIA MAIN IS LAGGING

I REPEAT RUSTOIRA MAIN IS LAGGING

I REPEAT AGAIN RUSTORIA MAIN IS LAGGING

[high plover]

@near halo

[dull bobcat]

US

[arctic idol]

Please fix Rustoria US Main lag

[dull bobcat]

rustoria

main is lagging

[arctic idol]

25 seconds behind

[dull bobcat]

US MAIN RUSTORIA IS LAGGING

[visual shard]

<@&274971100184576010>

[dull bobcat]

FIX RUSTOPRIA MAIN IS LAGGING

RUSTORIA US MAIN IS LAGGING

FIX THE SERVER RUSTORIA US MAIN IS LAGGING

adminsss

[proven pilot]

<@&274971100184576010> good eu main server) https://www.youtube.com/watch?v=I1k1vyTIcGQ

[dull bobcat]

BRO US MAIN IS LAGGING

PLEASE FIX SERVEROMG

OMG ITS LAGGING BRO CMON FIX THE DAMN SERVER

[arctic idol]

i died to a boar to lag rip

[upbeat swan]

you sound nerdy

[vale bear]

THIS WEEK AGAIN HAVING ALL MY LOOT AND I LOSE CAUSE OF STUPID FUCKLING LAG

[pulsar stirrup]

LAGTORIA US MAIN.. TOP OF THE LNE HARDWARE

[pearl roost]

so i need a vip refund this server is unplayable

[dull bobcat]

rustoria us main is lagging

ADMINSSSS

[hexed nimbus]

#payment-support make a ticket

[pulsar stirrup]

<@&274971100184576010> YALL IN HELEN KELLER MODE ??? CAN U NOT SEE THIS LAG ON US MAIN?

[hexed nimbus]

Your caps seems to be stuck

[vale bear]

ROLL THIS SHIT BACK

[valid lynx]

Lag is fixed please stop restart

[arctic idol]

🙂 Thank you for restart

[proper laurel]

Do we get priority when joining back? if we were already in

[merry mauve]

nope they making you wait and pay thats the game 😛

[proper laurel]

oh ok

[cosmic prism]

no

dont be poor and buy vip

[merry mauve]

^

[proper laurel]

watch urself slut

[merry mauve]

lmao

[proper laurel]

it was a question you inbred

[cosmic prism]

watch your mouth bum

[proper laurel]

shut up bozo

[merry mauve]

😄

[proper laurel]

go shower

[cosmic prism]

"bozo" stuck in 2023 let it go

[slim shard]

fix ur shitty server mods

[rich thunder]

Why do I not have the donator role on discord

[slim shard]

work slave i pay you guys good money

[cosmic prism]

hm whats ur skin color?

could help diagnose

[slim shard]

we're all about to cancel our memerships with ya'll

bad service smh 1/5 stars

[merry mauve]

so whats roll time 15 min admin?

[flat cipher]

i was in a queue for 4hours and 5minutes n that happened to me

[fading spear]

when is it coming up???

[slim shard]

so anyone can be an admin

[vast wolf]

no roll?

[slim shard]

shits a joke

[merry mauve]

split ur slut shut up u deep throat yourself to sleep

[near halo]

bro...

why yall bullying wavy

[slim shard]

let me guess rustoria is ran by a bunch of liberals

[tender robin]

holy. admins must hace so much fun with kids like you all

[slim shard]

Kamala shut us down lol

[wispy dirge]

Take the convos to #general

[proper laurel]

I had a real question

do we get priority if we were already in?

[merry mauve]

https://tenor.com/view/joe-biden-presidential-debate-huh-confused-gif-16704157274113773062

[wispy dirge]

No

[proper laurel]

L

[pearl roost]

yeah my entire team is leaving cause they refuse to buy que for a dogg server like ths one

[tender robin]

boohoo

[pearl roost]

you guys have the same pop with the same problem every week figure it out

[stoic meadow]

Where can I report a cheater?

[tender robin]

!ticket

[glass olive]

Hey, @stoic meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tender robin]

or !report

[royal willow]

what do i do if im in a que when i bought que skip

[wispy dirge]

!vipissues

[glass olive]

Hey, @royal willow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fading spear]

yo

are yall gonna open slots

[tender robin]

the slots open automatically depending on server performance and by the intended gameplay style of the server

[fair karma]

!slots

[glass olive]

Hey, @fading spear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[lucid goblet]

can someone unban me vpn ban 76561199103499259

[valid lynx]

!appeal

[glass olive]

Hey, @lucid goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy gulch]

!appeal

[glass olive]

Hey, @wispy gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallen surge]

I need help with harassment

From an admin

It's a very big deal

[north crest]

!report

[glass olive]

Hey, @fallen surge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallen surge]

Thank you they are targeting people in the community and they need to be dealt with

It's gonna be a lot of work from Rustoria

As well as facepunch

[scarlet harness]

imbecile

eu main down again

last wipe on this server.

[tender robin]

😦

[trail cliff]

can i get my vip refund please

[wispy dirge]

!refund

[glass olive]

Hey, @trail cliff

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[scarlet harness]

same

u guys are fully imbecile

[tender robin]

noone cares brother.

[scarlet harness]

stfu

[keen parrot]

L server time to switch

[vivid oasis]

why offline eu main

wth

[scarlet harness]

because maintainers are imbecile

[vivid oasis]

lol

[scarlet harness]

3rd wipe in a row now

we are switching now its unplayable

[vivid oasis]

wy does this happen

[scarlet harness]

as i said

maintainers imbecile

[vivid oasis]

waiting for the server to be on

again

[scarlet harness]

dont wait ill be down again soon just switch

they dont know what they are doing

[vivid oasis]

already wasted my time there

[scarlet harness]

same

[honest onyx]

i have q skip

[vivid oasis]

cant switch

[scarlet harness]

we are 5 we all have q skip

[honest onyx]

but havent gone out of q

[scarlet harness]

will ask for refund but probs they will rip us of

[ocean void]

Have u reconnected after getting Que skip?

[tender robin]

go to sleep brother no1 actually cares cause you cant talk like an adult should lol

[scarlet harness]

sry dad

[honest onyx]

yes i have, yeah idk i still got a few days

[vivid oasis]

its says its online

[ocean void]

!refund

[glass olive]

Hey, @scarlet harness

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[honest onyx]

can i give u my steam id dre?

[ocean void]

#payment-support support can help you with that

[vivid oasis]

its says its back on why is it still offline

[signal otter]

can i switch my vip to another server or nah

[honest onyx]

could i please get an admin to check out my ticket please ❤️

[tender robin]

the admin thats supposed to check mines out is apparently deceased as its been 5 days. great admin work tbh

[sterile niche]

I didn't open the hanging, I also bought the membership, why was I hackingban

[dense jungle]

where are the tickets

[ocean void]

!ticket

[glass olive]

Hey, @dense jungle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dense jungle]

/ticket

[glass olive]

Hey, @dense jungle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallen surge]

Hey team i just submitted a pretty long winded ticket about this. Please take a look because its a rather big deal and it unfortunately needs to be escalated ASAP

<@&393554009799000064>

we need to discuss about escalating to Facepunch as well

thank u

[tender robin]

what kinda snowflake are ya?

[fallen surge]

im not a snowflake lol

certain lines have been crossed

im glad that you have never had to deal with that tho

<3

[tender robin]

which means what? cheating or DDossing?

[fallen surge]

ohhh much more than that my friend

lmao

dw about it

[tender robin]

doxin?

dont see much bigger than that honestly

[fallen surge]

hahahaha yeah its worse

many things lets say

being done by a single person and i have evidence

[tender robin]

unless it is a real life murder i feel like it cant be much more worse tbh

but okay

[fallen surge]

its close

xd

[tender robin]

feels like a police matter rather than facepunch and rustoria staff thing then. makes no sense

[fallen surge]

its both

thanks for saying that though i appreciate it

[real epoch]

Why aren't slots added?

[tender robin]

!slots

[glass olive]

Hey, @tender robin

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dense jungle]

how can i get in touch with someone for an appeal

[tender robin]

!appeal

[glass olive]

Hey, @tender robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tender robin]

like that

[dense jungle]

!appeal

[glass olive]

Hey, @dense jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense jungle]

it just wiped and a i bought que skip

[tender robin]

my appeal is been pending for 5 days so dont wait for a fast reponse. starting to think that the admin thats supposed to chek it out must be gone or sumthing or he is not just doing his job at all

[real epoch]

Is there real support or just a bot?

[umbral frigate]

fucking open up slots on us medium

[dense jungle]

Just bots this server sucks

[umbral frigate]

god damn

open up slots guys ddamn

[wispy dirge]

What can we help you with?

[real epoch]

Why there were 800+ slots before the restart, and now only 600+

[dense jungle]

Bull river i need to speak to someone about my appeal

[wispy dirge]

You are welcome to DM me

[dense jungle]

I just did

[fallen surge]

@wispy dirge I'm really sorry for pinging you. But can you tell me that this is being acknowledged?

its really weighing on me...

[real epoch]

are you going to answer me?

[pure crater]

W rustoria mods for getting me unbanned fast

[tender robin]

<@&274971100184576010> should do something to check my appeal as i have nothing to do with it and CLEARLY the admin supposed to do that is not doing his job...

[wispy dirge]

We will take a look soon

[wispy dirge]

When did you put in the appeal

[astral laurel]

<@&274971100184576010> need help got banned again for no reason probably same thing as last time.

[wispy dirge]

?appeal

[glass olive]

Hey, @astral laurel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallen surge]

thank you <3

[tender robin]

on saturday as soon as it happened

[wispy dirge]

You will hear back soon.

[tender robin]

alright

[astral laurel]

i sent an appeal

[ancient oracle]

hello

my friend bought me vip but he put someone else steam id accidentally

any way to swap?

[tender robin]

#payment-support

[shy remnant]

^

[ancient oracle]

Ty

[tender robin]

Thank you <@&274971100184576010> for answering the appeal. confirmed what and who it was.

[ancient oracle]

https://discord.com/channels/274965952116817920/1273784875094245396 How long will it be for response

[broken barn]

<@&274971100184576010> Ticket #c1ed53 this guys rage hacking

i provided proof of him spidermaning please get to it when you can!

he took a full invin of comps

[sweet marlin]

nice serv

[ripe scarab]

server gone

Eu main gg

[broken barn]

what happened

[ripe scarab]

server down

[broken barn]

<@&274971100184576010> they just fcking raided me

flew up into my base

<@&393554009799000064>

im begging bro

wipe ruined bc of this they just raided me flew up

[hearty fulcrum]

please make a ticket and provide clips if you have it

we do not accept reports over discord

[glass olive]

Hey, @broken barn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[broken barn]

i did

Ticket #c1ed53'

like my whole wipe is over due tot that

[stuck narwhal]

Would somebody be able to help me due to a ragehacker on Rustoria US Mondays

just immediately killed me and my whole team (4 man 10k hours combined) solo, as well as his teamates cheating, if you invis spectate him, by the name XiouMuMu and watch him pvp its so obvious its hilarious.

all headshots no body shots

[broken barn]

m,ake a ticekt

[broken barn]

^

[stuck narwhal]

how? ive made one on Rust and they never seem to be dealt with on there

[broken barn]

just wait

[stuck narwhal]

my team and I, as well as multiple other teams and people have made numerous tickets, and have yet to hear anything about it

[broken barn]

ayy admins banned him

now they need to ban his teammate investor lol

[marsh radish]

Hello. It looks like I was banned in Rustoria US Mondays for what it says is “hacking”

I’ve never used a hack and if key binds are an issue then I won’t use them but I’d like to be unbanned. I don’t think I’ve done anything wrong intentionally.

[dusk vapor]

Any admins ? Cheater on eu main stealing other players nicknames, we can't find his steam ID

[broken barn]

76561198267207596

im guessing this it you!

[marsh radish]

Sorry what is that? My name on Rust is Sparky

[stuck narwhal]

Banned who??

[broken barn]

MoremovsIV

cheating

[stuck narwhal]

the dude who was messing with you?

[broken barn]

yes took a bit but they got his ass

[stuck narwhal]

ahh

Also id like to add appologies to the F7 report i added due to me raging lol, its been numerous times ive died to his team due to blatant cheating and ESPing

[chrome vale]

<@&274971100184576010> Hello, administrator! I am baffled as to why I have been banned. The appeal system shows no warning of the ban, preventing me from submitting a ticket. Kindly help me check this issue. Server: [EU]Rustoria.co on August 15th, 2x Vanilla.

[iron cradle]

hello im new to rust and this server with about 25 hours in rust. my friends and a their friends joined rustoria us small and i get banned the moment i get out of queue. like i dont even get off the beach. it says banned hacking and i have a screenshot. i dont understand what i did as this is the first time ive played on the server?

[chrome vale]

My Steam identification number is 76561199382371140

[nocturne mirage]

I was banned 4 years ago supposedly for hacking, and I never used any hack, I continue playing in the same account since that ban and I was never banned because I don't use hack, I would like to be unbanned to play the rustoria servers again, im sending this here bc in the page it says im not banned but i am. my steam id:76561198304037073

[stuck narwhal]

I have clips and recordings of the dude cheating aswell, not sure how to upload them onto the rust F7

[pulsar grotto]

If you're not able to see your ban via the appeal page, post your SteamID in here and an admin can check soon hopefully

!steamid

[glass olive]

Hey, @pulsar grotto

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pulsar grotto]

you can post clips via the website

!report

[glass olive]

Hey, @pulsar grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[nocturne mirage]

76561198304037073

[stuck narwhal]

76561198882548467 this is my steam id aswell

[stiff widget]

You need to appeal your ban for that

[ebon raft]

so i tried to log into 5x solo/duo/trio and it instantly closes my game, i can join other servers but i cant for rustoria

[chrome vale]

There is no injunction shown in the appeals system.

[chrome vale]

May I send you the screenshot via direct message?

[stiff widget]

sure

[chrome vale]

okay@stiff widget

[stuck narwhal]

Ticket #d01bf1 for the ticket I made VIA the website

[ebon raft]

@wispy dirge how long do /ticket requests take

for a response

[stuck narwhal]

hopefully not too long due to him prepping for a raid right now

[wispy dirge]

Usually pretty quick, but... it does depend on the amount of tickets, we have to give each ticket due diligence when it comes to investigating.

[ebon raft]

ok thank you !

[regal talon]

hello admins, i keep getting disconnected for hacking whenever i join. i never hacked. how to fix?

should i make a ticket or something?

[glass olive]

Hey, @regal talon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trail bison]

I can't link my steam to the website

how to fix? or why?

[light dome]

!appeal

[glass olive]

Hey, @light dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[halcyon night]

Can i get a admin about a legit cheater on my server...

[trail bison]

@wispy dirge

[dull bobcat]

hi, can i speak with an admin

i am banned idk why i was afk

iam so confused and whole group is confused

[junior ginkgo]

!appeal

[glass olive]

Hey, @dull bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bobcat]

i did no respose yet

[ocean void]

Typical response time for an appeal is 1-3 business days

[dull bobcat]

bro i just got banned for nothing

why would i wait 3 days

i dont even got enough upkeep

in the base

can i talk to admin bc i dont even know who was cheating my whole group

[silent zodiac]

d

[junior ginkgo]

!appeal

[glass olive]

Hey, @dull bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bobcat]

is banned and all of the say playing with hacker but none say hacking

@junior ginkgo i did smh

stop sending me that lol

[junior ginkgo]

They take 1 -3 days

[dull bobcat]

i need to talk to ad admin

[junior ginkgo]

They will thru the appeal

[dull bobcat]

i got banned fro what reason i dont even know and appeal hasnt been aswered yet

[junior ginkgo]

they answer in order or creation

[dull bobcat]

how long will it take

[stuck narwhal]

1-3

[dull bobcat]

bro no way it takes 3 days

[junior ginkgo]

1 to 3

[dull bobcat]

i dont have upkeep in base our wipe will be dunz

[stuck narwhal]

1 - 3

[junior ginkgo]

3 is like worst case scenario

[stuck narwhal]

look on the right colum, you see how many servers there is? each averaging 200 players roughly... well over 5000 players, and a majority of them submit false tickets or whatever due to rage? they have to indiscriminally investigate every single ticket. meaning it takes time from their actual cheater/ban appeal tickets

so yes. 1 TO 3 days

[dull bobcat]

bro

your not even a mod

stop trying so hard smh

😭

[junior ginkgo]

God forbid someone try to help lmao

[dull bobcat]

man wrote a whole paragraph

[junior ginkgo]

Gl bro

[dull bobcat]

can i find out who my banning admin is

[junior ginkgo]

you will, in your appeal

[dull bobcat]

deosnt say

[junior ginkgo]

patience

[dull bobcat]

bruh

id like to play the game

bc my team is banned for no reson

iam so confused

[junior ginkgo]

Clearly not no reason.

[dull bobcat]

uhh well it says for all my teammates playing with hacker

idek who is cheating so who got us banned

[junior ginkgo]

someone was

[dull bobcat]

they all shared screen

and it shows playing hacker we are all confused

thast why i am asking for an admin

[junior ginkgo]

cheats are easy to hide

[glass olive]

Hey, @junior ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[junior ginkgo]

wth

[dull bobcat]

@junior ginkgohide from who if all my teammates screen says playing with hacker

usually if someone is cheating on their screen when they banned

it says hacking in this case it doesnt say that

[junior ginkgo]

https://tenor.com/view/hacking-gif-26695480

[stuck narwhal]

looks like you gotta just wait then. theres no point in trying to rush it when its just gonna piss yourself off that its not happening at your pace

[dull bobcat]

@stuck narwhal idc

[humble sparrow]

anyone else getting weird butt disconnect messages when tryna join servers? ive been only able to play a select few servers bc of some weird errors (probably also my slightly glitchy internet)

[covert forum]

i just got banned on main for no reason

[wise onyx]

just got banned on main how can i contact someone

[dull bobcat]

same here

[junior ginkgo]

!appeal

[glass olive]

Hey, @wise onyx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bobcat]

bud they aint responmding

[junior ginkgo]

!appeal

[glass olive]

Hey, @covert forum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

What does it say when you attempt to do so?

[dull bobcat]

@wispy dirge iam banned

can i get help ?its been oiver an hour no response on my ticket

[wispy dirge]

If you have submitted an appeal we will review it and get back to you via the appeal.

[covert forum]

we submitted 2 appeals

[tranquil reef]

3

[dull bobcat]

but its been over an hour and i dont know what we got banned for all my teammates we shared screens to eachother and eveyone says playing with hacker

but no one says hacking we are very confused

[covert forum]

0 idea why we got banned when none of us are +kd

[wispy dirge]

You will need to wait for the appeals to be processed.

[tranquil reef]

yes same for us wakau we are a trio and literally just got shit on in our last fight

[dull bobcat]

iam very confused lol

[covert forum]

yes bull but if these chinese down the hill raid us i will be upsetty

[tranquil reef]

all have less than 50% accuracy not really sure how that would be cheating

[wispy dirge]

You will need to wait for the appeals to be processed.

[covert forum]

You will need to wait for appeals to deez nuts

[steady basalt]

mods do you think I can re appeal a ban its been 2 years

[covert forum]

wow crazy, we get false banned then offlined classic!

thank you for fast support on wipe day!

You will need to wait for the appeals to be processed.

[lucid hemlock]

i want to report someone

[quasi gazelle]

Hello! I am sorry you feel this way. Unfortunately, evidence is not something we share with the players, however I can assure you that no bans are without evidence. This is merely proof that an appeals system is necessary, and works, and that mistakes do happen. Thank you for making a ticket expressing your thoughts about this, and sorry for any inconvenience this may have caused. Have a great day!

And we all got unbanned, see how you make mistakes? it happens but dont talk to us like we are 100% cheaters

[lucid hemlock]

can admsins check out a possible cheater on us med

his name is 2minute

[ocean void]

!report

[glass olive]

Hey, @lucid hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lucid hemlock]

!report

[glass olive]

Hey, @lucid hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[agile crystal]

blatant cheater on us long

!report

[glass olive]

Hey, @agile crystal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Since we're missing some context, this ticket response was referring to the fact that your first ban was reversed, not your most recent ban. Your team was banned for cheating and playing with a cheater. Your appeals were denied. So yes, I am going to talk to you like you were banned and your appeals were denied. Glad it worked out!

[quasi gazelle]

can i share picture as we were playing yesterday? and we all got unbanned u can check? i have picture even with ur admins that we are unbanned and we can play

check ticket #7a76e4, which got us all unbanned.

https://imgur.com/KbYfoKz
here you go, there are 2 pictures on the website. also my appeal was denied and was unbanned same day 🙂
its okey we all make mistakes why dont you just admit it

[noble terrace]

The ticket response you originally shared was not in relation to your current ban

That is my point

[quasi gazelle]

it is 😂 lemme share

[noble terrace]

No it isn't

[quasi gazelle]

1 day ago too

here with my name oto

[noble terrace]

I thought it was your appeal which got denied -- so that's my mistake

Didn't realize you made an actual ticket

[near halo]

@noble terrace

[quasi gazelle]

yeah i said that here but its okey i mightve not seen it all good tho! Its just frustrating getting called cheater when im not you know?

anyways have a good day / night

[noble terrace]

you too!

[noble terrace]

what's up

[near halo]

I got banned for ban evasion bc of my brothers account i've unlinked it why am i still getting banned?

[runic marlin]

Not like people who get banned for ban evasion can unban themselves 😄 You need to make a ban appeal

[noble terrace]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[honest onyx]

bro can i get some help with my ticket

ive been waiting in q for ages

i bought 2 vips for us medium

neither of them working

[dusk belfry]

did you full log then log back in

[honest onyx]

yes

[fresh kernel]

Hello
I waited for four hours and was just about to get in, but the server timed out and I couldn’t join.

[ocean void]

unfortunately admins wont interfere with the queue.

[ocean void]

did you make a normal ticket or did u go through #payment-support ?

[honest onyx]

payment support

[vapid zodiac]

<@&274971100184576010> my ban is up and i cant join the server right now it just says "you are banned" with no time showing

[wispy dirge]

Wait 10-15 min and try and rejoin.

[vapid zodiac]

ok

[upbeat verge]

I’m experiencing lag issues on the Rustoria.co BR main server. My friends are playing without any problems, and I’m able to play on other servers without lag. Could someone from the administration help me with this? <@&274971100184576010>

[honest onyx]

bull river can u do any support with vips not working

[upbeat verge]

I can’t play; I keep getting timeouts and the game is freezing. This issue is only happening on this server during this wipe.

[strong willow]

https://discord.com/channels/274965952116817920/989424320797364224 please create a ticket in network support so they can diagnose your network

[upbeat verge]

ok tks

[royal zodiac]

@noble terrace hi😜

[strong willow]

the payment support team take cares of VIP troubles, please open up a ticket at https://discord.com/channels/274965952116817920/883058174570135572 and they will help you out

[honest onyx]

i have man this happens all the time its ridiculous

i buy vip and it barely works

waste of time and money

[noble terrace]

How’s the 8x treating you 😛

[strong willow]

I'm sorry to hear this, but unfortunately open up a ticket is the fastest way to get this sorted. Personally I've bought VIP before and never once had an issue. My best guess (and it is only a guess) is that certain payment methods could be prone to more issues than others

[oak barn]

Do rustoria vanilla servers change the default vanilla tickrates / physics convars? Things behave differently than on other servers

[honest onyx]

yeah im not to sure what it is man, ive never had a problem with it until like the past 6months its happened like 3-5 times now, its just annoying thats all, idk if its my end or your guys end

[strong willow]

I definitely would bring this info up in the ticket, I imagine that if its something that started around 6 months ago some other people could be having the same issue, giving this information could be very helpful to aid us diagnose the problem

Once again thank you for the input, and I'm sorry about the troubles you have been going through

[honest onyx]

to easy man ill add it into the ticket, cheers man no stress

[strong willow]

Another quick advice I could give you, If you happen to buy VIP once again and you have the opportunity to change payment method, I'd definitely give it a chance, thanks for being a good sport, GGs!

[vapid zodiac]

it still says im banned

[honest onyx]

no worries man i might try use my card as i always use paypal

[royal zodiac]

Iam 100% sure the banned was about it, because the headshots are crazy,nvm iam unbanned now😂

[oak barn]

It would be nice to know this :/

[ocean void]

what things are behaving differently?

[autumn night]

how can i report a cheater

[ocean void]

!report

[glass olive]

Hey, @autumn night

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[oak barn]

Usually it's with water irrigation. Right now however, I'm trying to get a door to push a fishing bobber up a ramp. Works great on other server but on rustoria the physics is way different, and sometimes the bobber phases through the door.

[hybrid tinsel]

Does anyone know where the above is located?

[deft dock]

Do the VIP/Queue skip come with a skinbox?

[fair geyser]

!ticket

[glass olive]

Hey, @fair geyser

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[subtle kraken]

hi

I wanted to check if there is a limit on the number of turrets per base?

[hexed nimbus]

If you buy it for any of the vanilla servers then it’s a no as vanilla only got Q skip no other perks

[subtle kraken]

en rustoria.co - br long

[hexed nimbus]

The are vanilla official servers so yes the have default rust limit

[mortal vigil]

when will the slots on rustoria medium be expanded

[stark cipher]

any admins on

[alpine flower]

no adms on think

[strong willow]

not an admin but what do you need help with?

[plain marten]

Rustoria eu main lagging so hard

<@&274971100184576010>

[strong willow]

already aware and notified, working on a solution!

If you already joined this discord the admin who issued the ban will eventually contact you. Please be patient as it might take a while 🙂

[stark cipher]

ok!

[near halo]

lags on rustoria main

eu

[plain marten]

yeah

full laggg

[sleek roost]

whats goin on with the server

[plain marten]

hamsters don't work out

rustafied works xD

[alpine flower]

@strong willow i got banned,it says us main last month ,but i have been playing rustinity sevrer ,that time i don't join us main

today i joined eu meidum and play 10hours ,but now it said hacking

[scarlet comet]

i dont know whats happening to rustoria servers 2bans for no reson atlest what i am known

and there are no admins

[alpine flower]

i don't konw what reason and i submit 3hours ago no admin on.

[scarlet comet]

i submited 10h ago no answer

[alpine flower]

[sour shale]

can i spek to an admin

[cerulean helm]

i am trying to join a server but i get "kicked: cheating" when im not

[scarlet comet]

yes we all have that reson nobodys answering

[cerulean helm]

wtf

[scarlet comet]

for me it happaned 2 times yestrday and 20months ago

[cerulean helm]

they need to fix this

[runic marlin]

!appeal

[glass olive]

Hey, @indigo wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic marlin]

It’s semi-intentional if you are accidentally linked to a ban, a safety precaution without going too much into detail. Make a ban appeal on the link above and they’ll sort it out if you haven’t broken any rules 🙂

[runic marlin]

What’s up?

[buoyant shoal]

i also got banned for hacking but never hacked or cheated. Waiting for a resolution, made an appeal yesterday

[cerulean helm]

okay

[runic marlin]

Average response time is 1-3 business days

!steamid

[glass olive]

Hey, @indigo wharf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

I’ve forwarded your issue to an admin but I have no ETA of when it’ll be looked at, will get back to you asap

[lavish adder]

!slots

[glass olive]

Hey, @lavish adder

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[alpine flower]

76561198828515000

can u help me？

[shy remnant]

Why do you wanna appeal ?

[eager marten]

hey x piwel

got a clip am i able to send the yt link

[shy remnant]

Try in 10mn

[shy remnant]

A clip of what ?

[eager marten]

me cheating cuz anti cheat is bad

hey dont delete

[shy remnant]

Ok ?

Not the place to post that

[eager marten]

nah real shit tho

[shy remnant]

Yep, I see that

And do you think it's wrong ?

Cause it does not seem to be

[eager marten]

xpiwel yalls server is nice ima stay off it dont wanna cause no more harm

[eager marten]

also theres a cheater on the server still i got his name in one of my clips he never got ban

[shy remnant]

An entire year

you have 2 game banned accounts

[shy remnant]

Can you make a report ?

[glass olive]

Hey, @eager marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[eager marten]

uhh ya sure

[eager marten]

that always amazed me how do you guys find that out

is it the ip?

[fallen surge]

homie (you aren't my homie actually its just a phrase)

You have a lot of people angry at you

A lot. Good luck

Because you're gonna need it bahahahaha

[violet solstice]

8 months ago, my appeal was closed because i forgot to reply to admin,what should I do if i want to appeal again? please

@shy remnant

[idle meadow]

Hello, I have a problem. the server throws me out and writes hacking, although I am not a potential cheater and hacker . The first time I was kicked because of a bad Internet connection.

[near halo]

400 slot pls

[idle meadow]

@shy remnant

Can I ask for an appeal?

[trail bison]

like my password or username is wrong but i literally reset my password beforehand and i do know it

[near halo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

!appeal

[glass olive]

Hey, @idle meadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[full relic]

EU x2 lag

[hexed nimbus]

If it’s denied then it’s final

[full relic]

i have like 150 ping...

[stark cipher]

any admins know when AWZ3 will be online

[idle meadow]

@hexed nimbus mighty mike why does it show on my website that I was banned on the trio x5 American server and it happened 5 months ago, although I was banned today and on the Europe low pop rastoria

[balmy cypress]

You can ignore that, the server banned on is not always accurate. An admin will respond to your appeal soon.

[idle meadow]

Thank you very much

[ocean thistle]

@young aurora send me a DM

[young aurora]

???

what?

[scarlet comet]

1-3 days thats wild

[gloomy sparrow]

@vernal haven how can we help

[vernal haven]

go to gs

*ds

and we can show

chit chats mb?

[gloomy sparrow]

Could you explain the issue here first?

[vernal haven]

I was standing afk, then I got out of afk, went up to my friend, as if I jumped on him, and after a couple of seconds he turned his head to the top and killed me, then his kickbun

[edgy lodge]

hello, where can I contact about account blocking?

[near halo]

!report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[void island]

Administrator, my friend got banned for exchanging insults with another player on the chat channel in the early morning of August 15th. Can you help me deal with it

[willow tapir]

is it possible to expand the slots to 450 as yesterday on EU Medium?

[void island]

@hexed nimbus

@lusty basin

[pulsar grotto]

if your friend is banned they'll need to appeal it

!appeal

[glass olive]

Hey, @pulsar grotto

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar grotto]

!slots

[glass olive]

Hey, @willow tapir

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[radiant peak]

Hello, is there an administrator online? I want to appeal my ban. This is my STEAM ID: 76561199348167352

[pulsar grotto]

Have you made an appeal via the website?

[radiant peak]

Do I need to go to the website first?

[pulsar grotto]

Yeah that's the best bet, posting SteamID in here is moreso if you're not able to view your ban when logging into the site

!appeal

[glass olive]

Hey, @pulsar grotto

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[radiant peak]

Thanks

[hardy sandal]

im in queue

with vip ? 🤔

[pulsar grotto]

#payment-support I'd suggest making a ticket here

[hardy sandal]

thank you chatmod

for the advice

[muted frost]

I have Disconnected: hacking.Can do you help?

[pulsar grotto]

You'll need to appeal

!appeal

[glass olive]

Hey, @pulsar grotto

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty hull]

@pulsar grotto if u buy q skip for wrong server how long does it take to change it over

[pulsar grotto]

I wouldn't be able to say a time but make a ticket in #payment-support if you haven't already, these are managed by a small team so could take some time

[radiant peak]

I have completed the appeal and the webpage shows BAN NOT FOUND, but I still cannot log in to the server @pulsar grotto

[pulsar grotto]

has an admin responded to your ticket and closed it or can you not find the ban to appeal it?

[radiant peak]

I have found the ban appeal. At first it said appealed. After a while, it now says NOT FOUND.

[queen moon]

Please help

[pulsar grotto]

Post your SteamID in here and an admin can check on it soon

!steamid

[glass olive]

Hey, @pulsar grotto

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pulsar grotto]

What's up?

[queen moon]

me and my time are very interested to play, we made a mistake and are planning to learn from it and never do it again. Could you please look on our appeals? We thought the ban is only applied to one server. We want to play on the 3x that just wiped.

We got banned for clan breaking

[radiant peak]

76561199348167352 THX

[queen moon]

We didnt realize

[pulsar grotto]

I believe only the admin who banned you can manage the appeal, either way if you and your team have appealed already you will need to wait for a response which can take up to 1-3 business days

[queen moon]

GG

[livid rover]

is there a ticket system?

is there any admins that can check if i am able to play rustoria or how long until i can play

[west osprey]

!appeal

[glass olive]

Hey, @livid rover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[livid rover]

ty

[mellow folio]

so im having problems with my game rubberbanding out of nowhere, yesterday it was all smoth and i turned it off and today its lagging and im rubber banding like crazy, i remember having this problem before but i cant remember what i did to fix it.

[summer gulch]

any admins??

theres a cheater

need to go look at him

[hexed nimbus]

!report

[glass olive]

Hey, @summer gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[summer gulch]

/ticket

[glass olive]

Hey, @summer gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[livid rover]

i have made an un ban please check my ticket. my name is ﷽﷽﷽﷽﷽﷽﷽﷽﷽﷽

[true belfry]

The admins will get to your ticket as fast as possible.

[livid rover]

i heard they take there sweet ass time

[true belfry]

Well it not only you that has made an appeal so it will take time.

[livid rover]

alr

[eternal loom]

Hello, good afternoon, the server keeps crashing. Yesterday, it crashed about 6 times. Today in the morning, it crashed twice. they can do something.

[scarlet comet]

yall need more mods or something u dont do nun

[gloomy heart]

i cant get my twitch drops my accounts are connected to it, it says i have them but i dont i claimed them 2 days ago

[glacial herald]

@gloomy heart try to check for

[gloomy heart]

it saying this for the past 20 mins

@glacial herald

[brazen brook]

anyone else got connection problems to 1 specific rustoria server?

[livid rover]

why was my ban denied with no reason

i was last banned 17 months ago

[runic marlin]

What were you banned for

[livid rover]

its says cheating

[runic marlin]

Well hear me out here if it says you were banned for cheating and your appeal was denied they may not enjoy having cheaters on their servers

[livid rover]

i understand that but i thought the policy was 1 year?

its been 500 days since my gb

[runic marlin]

If you were cheating on rustoria the ban here is permanent

[livid rover]

i dont remember ever playing rustoria ever

[runic marlin]

Their data does 😄

[livid rover]

i made a ban appeal ages ago and they said i had to wait a year after the ban

and then they denied it

[runic marlin]

Well then you were most likely gamebanned on another account after that aswell

[livid rover]

nope

havent touched the game

[slow kiln]

If your account has been banned for cheating and your appeal has been denied. There is nothing more that can be done

[runic marlin]

Ah well I’m not an admin so can’t have a proper look at this. If your ban appeal is denied the decision is final I’m afraid

[scarlet comet]

yall mods if u dont unban me now i will go crazy my teamates just made a fucking play

[livid rover]

thats so gay

[slow kiln]

You must wait for the response on the appeal

[scarlet comet]

1-3 days 💀

[runic marlin]

Business days aswell so consider your gaming weekend ruined

[slow kiln]

No, you have been caught cheating.

[runic marlin]

Jokes aside there is still a chance they review it on the weekend

[scarlet comet]

THAT DOSENT HELP

[livid rover]

ill just play the server anyway

[runic marlin]

That’s illegal sir

[livid rover]

im getting a new pc soon and im moving house so i should be fine

[scarlet comet]

who cares whats illegal your just a chat mod

[runic marlin]

I’m not a chatmod lol

I’m a player just like you, or well except the fact I can play and you can’t

[scarlet comet]

your funny

[runic marlin]

So I’ve heard

[livid rover]

https://media.giphy.com/media/v1.Y2lkPTc5MGI3NjExZmU5YmIwYWE1MzM0Y2M0Y2Y0ODQwOWY4ZWQ2MjNmYWYxYTBjOTVmNyZjdD1n/JgIvH6DUxZNpNIegcb/giphy.gif

[runic marlin]

Anyways let’s stop yappin here

[scarlet comet]

If your account has been banned for cheating and your appeal has been denied. There is nothing more that can be done

[stark cipher]

@west mica dms brother

[fervent trout]

I was wondering how does VIP work do you sell a certaint number of VIP per server, and leave the rest for people that want to be in Que? Or can someone ellaborate, I have VIP for one of your servers but I have been in que for several hours while following "Joined/Left" players on battlemetrics and it doesnt seem to add up. Ps. I just want to know if someone could inform how it works 🙂

[raven mist]

You should not have queue whenever you bought VIP

Can you please make a #payment-support ticket for that?

[junior ginkgo]

Yeah they only sell so much so that the vip won’t wait forever. It would be over saturated

[fervent trout]

@raven mist I know, I have VIP for monday, and I am connecting to another server where I dont have VIP. Just wondering if someone could drop some information about the VIP system. 🙂

[naive oxide]

!report

[glass olive]

Hey, @naive oxide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed quartz]

There is only a limited amount of VIP purchases available at one time @fervent trout to prevent what you said before happening in the sense of VIP's not being able to join.

[fervent trout]

Ok makes sense, I am just thinking that maybe there is alot of VIPs on Rustoria EU Medium as it takes ages to get in hehe. Started a 150 player que 6,5 hours ago 🙂

[steady radish]

hold da op, det tog dig kun 6 år at prøve at spille på en rigtig server? stort tillykke rune

[quaint stratus]

få et arbejde og køb VIP

[mellow sandal]

Hi, I need help with my VIP

[thorny hound]

What’s the problem?

If you have any questions about payment/donation related ones, make a ticket at #payment-support

!report make a report

[glass olive]

Hey, @junior inlet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny hound]

Admin will look into it

[topaz estuary]

<@&274971100184576010>

[steady radish]

<@&274971100184576010> i need urgent support. i have been abused

<@&274971100184576010> yo, i was just muted for no reason i think? idk if im token logged or smth

[gloomy sparrow]

!appeal

[glass olive]

Hey, @steady radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Stop tagging

Whats your issue?

[steady radish]

I have been admin abused

[raven mist]

How so?

[steady radish]

and i have files on top of files to back it up. come call or else

[raven mist]

Or else?

[steady radish]

You get the point

[raven mist]

Feel free dm @balmy cypress or @neat pumice

[steady radish]

i think it would be in your best interest to soothe me and come call, this instant bud

[raven mist]

Lets not start this. Dm them and handle it with them if you feel like theres admin abuse

[steady radish]

haha, alright pal. im just gonna have to do what i wouldnt tell you now

[raven mist]

And i strongly suggest you to stop trolling before making it worse for yourself

[steady radish]

what exactly makes you think im trolling?

[raven mist]

Seeing your history. I know

This has not been your first ride. So stop already

[steady radish]

all im saying is one of you, preferebly not one whos stuffing his face while speaking to me, should come call

[gloomy sparrow]

If you got muted make an appeal no need to ping us or continue this conversation

[raven mist]

Like i already told you. Dm one of our staff managers above

[steady radish]

So you refuse to do your unpaid labor properly? the higher up will hear about this

[raven mist]

Correct

[stray light]

Somebody mybe move me pls ?

[raven mist]

Whatsup? 😄

[stray light]

i need help

[raven mist]

I cannot join vc atm, anything i can help you with here?

[stray light]

Ok i main Eu Small i played 2 Month threre straight and now im banned for Hacking i made a ticket it says i got banne on Toria Eu Medium 11 Months ago idk why tho

[raven mist]

!steamid

[glass olive]

Hey, @stray light

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stray light]

76561199110197530

[raven mist]

you should be good to join again

[stray light]

ok ty but whats about my teamates

they got banned tho ?

[wind prairie]

dw im good

[raven mist]

Shouldnt be

[stray light]

ok

ty bro

[stark cipher]

@west mica dms brother

[lyric basalt]

!steamid

[glass olive]

Hey, @stark cipher

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[strange stirrup]

!steamid

[glass olive]

Hey, @strange stirrup

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stark cipher]

76561198257258416

its been nearly 24 hours since i was told to join the discord and talk to support

[ocean void]

what name was at the end when it said come discord?

!report

[glass olive]

Hey, @vague ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vague ledge]

thanks