#support
1 messages · Page 570 of 1
bro fix this shit
Even if I’m giving yall a heads up that my intentions are not to cycle
FIX US LONG
fix us long
roll server back 10 mins
crashed mini due to server lag and lost all my main bases build mats
So @wispy dirge I can’t play with my team
You can not re-join the same clan/team.
hey can you join chit chats real quick justg a couple questions
Can't join voice at the moment.
me and cr8bio were messing around on small after we got offlined joined som random dudes team durring a fight ran around with them for 20 minutes and we got banned for playing with a hacker
nice one
literally were in the team with the dudes for 20 minutes pvping
?appeal - Please file an appeal and we can take a look into the situation.
Hey, @scenic slate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
we were talking in vc and everything lol
Also bull.river my shop points randomly got wiped I had all of them last night but this morning they are all gone I already informed another administrator he said he informed a dev but I just don’t know the process on how it’s gonna get handled bc I use my points a lot and it’s affected me heavily not having them
?points The devs are looking into it, but I can't give you any futher details.
As a tip, link more things with us to get more points per hour.
Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop. You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.co/link. Thank you for playing on Rustoria.
Also if you boost the discord you get 1 supply drop per 24 hours.
I get 16 an hour I’m good with linking any estimate on how long it may take
Send me your steamid @lethal cloak
Ok one moment in here or dm
anywhere
Ok one moment
!steamid
Hey, @lethal cloak
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
^
Lagstoria US LONG
its restarting
ik it restarted a few hours ago too
This is being addressed.
76561198880605251
omg
Great hardware actually, but this isn't hardware related.
toria always be laggin tho
nah toria better
Hopefully perma solved soon
i just lost all my BUILD MAts to build my main
just have a lot of problems sometimes
and i was about to pick it up
what server
U get my ID what’s the process now
rustoria loing
Gimme a sec
howd u lose it
ask bull river to give u stuff
was about to pick up a backapck with buold mats and my ak then it crashed
how can he give me my stuff
Check now
well its gonna despawn
oh yea ur cooked
never playing this again
You guys are a great operation and care deeply for your customers
@wispy dirge can u like get my stuff back
help my mans @sharp radish
Thank you guys very much
yall ruined his wipe
We cannot spawn in stuff on officials
so sadly, it is lost
Theres a possibility, cant say for sure
but admins wont do anything
Not the place, make a report sir
i have 20 times
they keep saying theres nothing that can be done and they dont find any wrong doing
He's harassing you in your own discord on our server?
in my DMs, hes playing US long
Any admins here?
In your dms on discord? Not much we can do about that
cheating constantly been banned 2 times already keeps getting back in the server
not steam account
So i'm not sure what you want us to do? 😄
Shenzyyy may i ask a question?
ip ban, hardware ban? something
Sure
If they'r banned , not much more we can do sir
I got a 7 days game ban will i be able to play Rustoria servers after it ends?
Or i need to wait the 180 days
they keep coming back on diff accounts
And we'll keep banning em if we find out
bruh who timed me out
I got a 7 days game ban will i be able to play Rustoria servers after it ends?
Or i need to wait the 180 days
If its only 7 days you should be able to play after
@raven mist how i pm
guys, rustoria eu long c19 cheaters raiding
!ticket
Hey, @twin sage
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i got flyhacked because of lag
I need help im new to game when i try to connect to server it says disconnected hacking
!appeal
Hey, @glass ether
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Thanks
I bought the account from a online seller because he sold it cheapter than steam

Im able to join other servers just not rustoria servers
Buy the game the legit way 🙂
buying off sellers is legit 💀
it is not
it is lmaoo steam dosnt care
thats because the do ban waves not look for them every day you might be lucky have it for a few months or a year but it will get found
they dont
is there option to buy vip for all EU servers (i usually play medium and main/or small)
@wispy dirge im so confused why my apeal got denied i posted a full 20 minute clip of me and my friends interaction with the guys who got banned and it got denied
literally makes no sense
we didnt even gain anything from it
Does Mondays no wipe
No there is not
Mondays does not wipe BPs
thanks
hey my trio just got wiped at night pitch black by a compound bow guy all headshots all from 50+ meters. super sus. is there a way outside of in game to report?
yup
mid raid too
that blows
we raiding chinese roofcampers
check dms brodie
Rustoria 10x NO BP WIPES, i need some Admin for Player that using programs
!report
Hey, @spark stirrup
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Admins are aware and are working on it!
!report
Hey, @winged stirrup
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Is it gonna have to rollback or nah
any admin anable to watch rutoria 3x no bps?
I am not sure
!report for any suspicious player
Hey, @hallow dagger
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
dude i wont
and i dont want when the last we did that got that anwser the guy left the server they cant check on it.
Making a ticket is your best chance having an admin watch the server or the player of interest
then i do an f7
long is up
what's up
<@&274971100184576010> can u help me with false ban?
!appeal
Hey, @upbeat quiver
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i did ty
Any admins here
/pref is glitched on US 5X somehow my pvp kit was empty and when i hit save the gui stays open
Yo Jax type in chat on the server
<@&274971100184576010>
@blazing crystal I'll take a look
adding to this i relogged and now have the items from the /pref menu in my inventory and lost my old inventory
can s1 help me?
CTV I need help ca I dm u
What can we help you with?
Idk bout ctv
I Havnt met u yet
CTV now that I’ve got ur attention can I dm u I have some questions
@raven bison i sent a DM
Me too
!gamefiles
Hey, @vale edge
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
can you send a ss of what the errors are
I believe your questions were already answered 😄
No he lied
@raven bison look at dms please
Stop DMing every single admin
give me a sec
Fine jyrcella
he just wants to explain something
- No 2) Mind your business
and do u know whta the fuck is that?
Yo watch your mouth
He was just trying to help me
@raven bison i dmed you an update
@torn heart any reason i got banned?
?steamid
Hey, @tender plaza
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
yeah
Can you send your steamID please
76561199188708470
Perfect, I'll send you a quick DM
how do i report cheater
!report
Hey, @carmine moon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @carmine moon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
The website will allow you to add any kind of video or screen shot to help the admins figure out the situation faster
Good afternoon, can you help with your website?
?
Hey @carmine wedge what do you need help with?
I have an old nickname and an avatar profile, it is not updated how to do this
Let me see if I can get an answer for you. Brb
hi, someone add me asking for vote possible skins for twitchdrops and sending suspicious links, he is on ur steam group but is not admin.
i can sent screens and everything u need if u want to ban him
ну и что
thanks you report patrol.heli
need to apeal
and banned him.
i needhelp
needa appeal
!appeal
Hey, @light dome
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @fair karma
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
need help with making a clan
bro
it wont let me make a clan
well what
Still waiting on some help from another mod to see if I can get your question answered. It’s just not reflecting your current steam name and avatar, right?
yes
Seems like you just might have to wait for it to sync up.
Not sure on the timeline for how long but just check back in a day or so and see if it synced
Personally I would try to sign out, close the browser then reopen and login and see if that helps
the whole chat is talking about it
?report
Hey, @peak karma
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
nah i did my part
Does fuck all anyway bigbops theres way to slow down the cheaters admins are either to busy to figure that out or to arrogant to even try all they say is f7 report which is doing alot as we see.
Not one person put in a ticket for it.
we do not actively monitor discord, we need people to make tickets for us to really know what's up and where we need to go.
<@&274971100184576010>, can we talk about my ban? I'm a beginner, is it a VPN ban? Because I'm in China, I have to use VPN. Your server is great,Even after changing VPN, it's still the same,can i get admin help? Ticket #adaa64
theres a cheater on us main
!report
Hey, @floral cedar
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Theres vpn used by cheaters that don’t get you flagged look for one of them, most of ur public vpns expressvpn etc will get you banned or you end up using a ip already used by hackers because the pools are well used. Mysterium vpn is one i can think of off the top of my head @compact pulsar but theres plenty of them
!report
Hey, @floral cedar
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
okay i made a ticket on the website
If you are being banned for VPN, please provide our admin team your steamid here, or wait for the ticket to be resolved
Great, an admin will look at the ticket as soon as they can
@slow kiln banned for VPN,steamID:76561199350589579
i have a question
how do i use the sil command?
Hey, what question do u have?
it downloaded image but idk how to get it on a sign
!sil
Hey, @wide juniper
Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png
Then you go to a website like https://imgur.com/upload and upload the picture.
Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png
Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png
that's the command that we use to tell the bot to explain it to you 😅
OH!
im sorry LOL
no worries there brother 🙂 happens to the best of us
!appeal
Hey, @quartz ledge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!support
admins i need help its extremely important! Ticket #75314b
Just responded. Looks like you need to have a conversation with your teammate.
@lethal cloak What do you need help with?
hey how do i appeal a ban
!appeal note please that response times are 1-3 business days
Hey, @devout sigil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can u admins wake up and respond to reports theres a 6man all with brand new accts on long killing the whole server
we take tickets as they come in and respond as quick as possible, you will get a response eventually and if we have enough evidence they will be banned
how do i see how long my ban is
The last ticket you made with us was 3 months ago
Make sure you are doing /ticket in game or going to our website
F7 reports do not go to us
There should be a timer on the disconnect screen
!ticket
Hey, @lucid lintel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Any admins who can help my friend who is muted in the discord
He lost all of his points this also happened to me but i was rewarded them back can he be helped
its not there it just says disconected and why i was banned
how do i get unbammed if i wasnt cheating in da first place
this is retarded the amount of ppl ik who get banned for behing just good
is insane
i got banned for playing with him and niether of us are cheating this server is shit
yo gotta appeal it
im dojne bro
where
were
it says to appeal if banned
,
yea and the ban us while we sitting in base
we been afk and i just died 5 times
just appeal it
i lost 3 fights in a row
it will be fine
/ticket
Hey, @surreal patrol
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @rose epoch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Yeah this doesn't happen
We don't ban people unless we're 100% sure
Submit an appeal
My ban time wasn’t on the disconnect screen
3 days
Thanks
Tell him to make a ticket
Can’t he just be assisted I was helped within 30 min he uses his points a lot and he and has done a lot in roams and hours for them
He had about 600 can’t he just be rewarded the points
there i made a ticket
Hi there, Well today I get banned for no reason I was playing yesterday and every think was cool till today I try to loggin again find out I'm banned for no reason I hope you guys unbanned me today I really wann play on the wipe I don't want to appeal because I didn't do any think legal I hope you guys unbanned today I was farming since yesterday I won't that farm go for nothing here my steam ID : 76561199185580795
!appeal we don't take appeals in Discord
Hey, @ruby kite
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
see happens to evryone bro smh i played rusty moose all day got on this banned boom done like bruh
i farmed and built for 1 hr and was on th serv for 2 like what
same bro
I swear to you, I also have the same problem
Just had a look - this is an error. It should be fixed now. You can connect in 10 minutes.
you lucky fox
Fox's situation is different than yours
It became unbearable and all the time it came from the server without any reason
all we did is build and farm how is that different im sick of this bro
You are already unbanned
anykid can spary ak 50 meters i can spary ak 150 the spary id down left mt 2 yearold brother can do that
!ticket
Hey, @fierce zodiac
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i made on 10 minsa ago bro'
ong
Your 2 year old brother can’t do that💀
yes he can hes a goat
150meter spray?
what drag a nosue down and left
no a 50
lmao building legos is harder than that
/ticket
Hey, @fierce zodiac
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
50 meter is how long it was when we killed an ak kid then got banned
150 meter consistent al spray is crazy
No, I am banned, brother, for no reason. All the time, I am a band without a reason
i did nothing sus i died and lost 3 aks responed to kill em and bam om banned like what
I already unbanned you
I told you that above
Wait 10 minutes and you can connect
like i loose 3 fights and get baned so iu get slammed 3 times and get banned huh
ok thanks bro
Wasn't talking to you
Okay brother, thank you
oml
that was kinda rude brother
Your legit begging
So is cheating on our servers, but here we are
But you have to fix the problem
Wait for an appeal response
cuz im pissed vibing and fighting build up made a play and now im banned
They said wait 10 min
bro fox knows
ok
he talking abt getting banned for nothing
whatever im waiting idc, i wanna get unbanned, we didnt do anything
i dont even trust downloading cheats tf
id rather wait and not caause any porblems then piss you guys off ill be back
Let me make this explicitly clear for you. You are banned for cheating. Fox is not. That is why Fox is now unbanned and you aren't.
happens if thet get controll of ur pc
im waiting im aging like a patato
It says 1-3 buisness days go to sleep
3 DAYS FOR AN APPEAL
lmao dis a joke
i just farmed so much
On what server
monthly long
admin i sended tickets can u help
It says they respond as fast as possible
here ima go to cali and back maybe it will be done after that
lol i just checked the web i have 10 kille 8 deaths
but im cheating right

admins are not check tickets
Yes, we are. But you are not the only one who made a ticket, and it has only been 10 minutes
Please be patient
20
Yes, but they are cheater, we need priority, otherwise we can't play the game, isn't it ridiculous?
Every ticket we get is about a cheater my friend
then i have no words
@noble terrace if you find a cheater what is stopping you guys from doing what war bandits do and wiping there base? I get that facepunch might frown upon it but how can they do it but rustoria can’t
ik dude its a bunch of bs
It’s 2 separate cases you being accused of cheating and him accusing someone of cheating are separate

40 min mark on da ticket
Appeals take 1-3 days
Didnt think id get a response
Because we are an official server
We'll get to it as soon as we can
!ticket make a ticket please
Hey, @quaint zenith
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i already reported them
/ticket
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
im pretty new and not too sure how to even clip stuff
is there any admins on that can watch him for a min or sum and ill fight him again
you should try to start clipping the ecounters so it's easier for the admins to determine if they're cheating or not
Any legend admins able to check my apeal Cheers
i have already made a ticket but my clan leader showed me him getting his ban lifted and i got association banned for playing with him so since he has been unbanned i feel i should too <@&274971100184576010>
His ban is not lifted.
He is permanently banned for cheating
Your ban is temporary
whats his username
Wow what a joke thanks i did not know that
That's the reason 
120 mark on ticket
Yeah thats cooked literally enables cheaters
kmao yall not bussy
We are actually
We get hundreds of tickets a day
And only the admin who banned you can handle your appeal
So stop asking please
And wait for a response
How so?
@heady anvil does the police hand out the money a bank robber stole after arresting him?
@median pendant caused enough trouble in here today mate im leaving it alone.
how do i see if my ban apleal has been looked at
where do i submit a ticket?
!report @deep mango
Hey, @deep mango
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
actually I guess I should ask is this the place to be for support. I don't see where I cna submit a ticket
ahh ok
What does "banned" come to rustoria mean?
direcly on the website
hi, whats your steam ID?
DM me
my kit aint letting me claim
!vipissues
Hey, @nova yarrow
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
appreciate it
Hi, ive got an alt with a gameban that expires on the 17th and id like to play the biweekly wipe on the 15th is it possible to ask for special permission?
After 180 days you can play on another account if you have a gamebanned one
Its a temporary gameban
So its lifted on the 17th
Will i still have to wait 180 days even after the gameban is gone?
Then I believe you will be able to play once its lifted
No problem
can a mod look into my ticket the cheater is back on long
An admin will look into it as soon as they can
these servers are unplayable its the same guy from yesterday
this is like his 6 or 7th account
Доброго дня, мені дуже подобаються ваші скіни на ьудівельні предмети, але я граю в раст не довго тому не маю давнішніх твіч дропсів, чи можу я якось отримати всі ваші скіни в свою колекцію якимсь чином!?❤️
Alguien puede resolver mi ticket de LATAM porfa
can i send a pic of this to admins or mod this guy is blantantly saying hes cheating and targeting our group only
You can include evidence in your ticket on the website
hes flying infront of me 💀
im getting off fk this
ty or quit response hes banned
can somewone help me with transferring vip
Did you make a #payment-support ticket?
yeah but i am getting no respons
Theres only a select few amount of people who deal with payment support tickets so it will take longer than a regular ticket
!report
Hey, @ornate kettle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
waiting for support <@&274971100184576010>
i have a suggestion for <@&274971100184576010>
thx
waiting for question
.
come vc
i got banned
!ticket
Hey, @nimble cypress
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
playing with hacker
!appeal
Hey, @severe pond
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Make an appeal
!appeal
Hey, @severe pond
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @umbral inlet
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
idk if this is wrong but Facepunch server have been down for an hour now and no mention about what to do? theres no support page on Rust Discord which is unfortunate.
how to i open a ticket
!ticket
Hey, @lusty scarab
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
thank you how long do they generaly take would u say?
well depending on your pop it will most likely take 30 mins, they have to watch over them but usally they will text you through the chat
thank you
just be patient with them lol, but also if the player goes offline your ticket will close as they wont be able to watch them.
it was a ban appeal i didnt realise the amount of days i was on when i played like 2 months ago and was told i could appeal once it was 90 days and i completly forgot till now lol
You got another banned account ?
my mains game banned thats at like over 200 days now
Ah ik I would say because if you got a gb account it had to be over 180 days not 90 😂
i think thats where i messed up then lol no its defo over 200 now
!appeal in that case not /ticket
Hey, @hexed nimbus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @lusty scarab
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yeah i did that one correctly thanks bud
how do i have that pin?!!! i want that pin that looks so cool
sorry dude, i thought you were triyng to report a cheater. but yeah admins still respond in the same time haha
You mean the tir role
yeah
Negative appeals can take up to 3 days. Tickets get looked at asap in order the come in
You can’t ( atleast not this one ) it was a role for assisting in testing the server for the last trust in rust event
OH :(( i like that phrase, Trust in Rust :p so perky
Charity event held every year
oh shoot
is there 5 days vip on medium??
You could check for yourself on the website but no, only 30 days.
i bay vip for ey monday bat i don't get my vip in server
CHEATER IS ABOUT TO RAID ME HE RAGE CHEATING
Hey, @hollow galleon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
take a moment is his name rustoira us long
Make a ticket whit as much info about the cheater as you can.
Hey, @hollow galleon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
when rustoria eu mondays map vote comes?
Make a ticket at #payment-support
https://rustoria.co/maps/vanilla_mondays_eu <t:1723456800:R>
Vote on which map you'd like to see next wipe.
@balmy cypress im here you told me to come here
z
Hey, @small sinew
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!APPEAL
Hey, @harsh fossil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @alpine stirrup
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please do not call them out in public, submit a /ticket in-game or use our website https://rustoria.co/support.
if I get play with hacker banned ,can I switch another account to play?@thorny dune
No, this would be ban evasion and you'd be banned again, possibly for longer
You can appeal the ban if you wish
Okay thank you for your reply,I have appealed,checking if you free
Thx
Hey did u change server on us low pop?
i used to have 130 ping from germany, now i have 190 😦 i checked if its my internet, but i have normal ping on eu servers.
yo, is there any way i can get my vip moved to another server?
It's possible, but there's a condition
open slots
!slots
Hey, @clear quiver
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
does all floor loot despawn after server scheduled restart?
why i cant join in rustoria eu mondays or long but can join rustoria eu low pop and sea rustoria?
those servers didnt just restart
its back up now
<@&274971100184576010> wh is #vip-stock-role-assign STILL NOT FIXED ON MONDAYS ITS BEEN 3 MONTHS
Will forward to devs
@noble terrace pls check payment support
hi it like says disconnected hacking when i try to log in to a server but i dont cheat why?
anyone?
hello can some answer
so did multiple people and their teams get banned for hacking due to the server kicking over half of us for "eac heartbeat timeout" and or "flyhack level XXXX" my teammate was banned last night and was kicked yesterday afternoon for a flyhack violation at the same time i recived the eac heartbeat timeout..... <@&274971100184576010>
<@&274971100184576010> ı buy vıp but ı cant join can you help me
Can anyone help me
<@&274971100184576010> there are 8 of you online yet no response. being a major patron to the server i frown upon this.
<@&274971100184576010> PLEASE HELP ME!!!
These are EAC errors and would not cause someone to be banned from our servers
!steamid
Hey, @silent cypress
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
It seems that an unusual amount of people are reporting the same issue, should be looked into. also why ban their teammates if they were completely unaware of their teammate "cheating"
This should now be solved and you can connect
@thorny dune can you help pls
I accidentally bought vip to the main server, can you transfer it to mondays?
thank u so much it works now
still scratching my head at this. would like a better explanation on "playing with hacker"
help) disconnected: connection attempt failed?
<@&274971100184576010>
Those are always investigated as quickly as possible when it's mass disconnections like that, even if that didn't seem clear. In regards to a ban, even if players were not aware of someone in their team cheating, they've still benefitted from that cheater being in their group and as a result, an associate ban comes with it which is in line with our rules
i need help
when i enter server it kicks me and says hacking
<@&274971100184576010>
hi, i bought the vip but i still on queue
i've re open the game but still
i think i have bought the wrong one, can someone help me?
<@&274971100184576010>
open up a ticket in https://discord.com/channels/274965952116817920/883058174570135572
.
!appeal
Hey, @chilly trout
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
but im not banned ???
whıch vıp do we need to buy to use the patterns in the kit(EU 5x no bps)
!appeal
Hey, @chilly trout
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello, I wanted to purchase a VIP for 30 days but it says that it is out of stock, you can find out when the product will be available for sale
??
server died?
make more room on eu monday
Its a scam
He is not admin
okay thx
Is there a way to check current active VIPs?
help me it says im hacking 
i dont understand
<@&274971100184576010> PLEASE HELP ME!!!
!appeal
Hey, @lyric schooner
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Where will I get a ticket notification
Like I made a ticket 1-3 days
We’re do I find out if my ticket was accepted
?link link your discord with us and you will get a DM from the bot, if you choose to not link your account with us then you will need to check the appeals site for an update.
Hey, @rose epoch
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Thanks boss
Is there a way to check current active VIPs? <@&274971100184576010>
You can see your VIP overview by logging in here: https://donate.rustoria.co/account.php
Can a administrator help me please
Hello, what do you need help with?
@lyric schoonersame t hing
its says i got banned 8 months ago
i appeled but my wipe is fucked
ty
idk i got scammed by rustoria i guess it says 1-3 days gg vip and my money
What's your steam ID please
I was wrong when I bought the VIP. I wanted to buy the EU Monday one and I bought the main one.
you could change it
Should be good to go in 10 or so
I'm going to apply for an unban and I don't know if I'll be able to do it. @chilly trout
thanks @neat pumice
yeah i thinks its a bug or smth they will fix
#payment-support for issues like this please 🙂
<@&274971100184576010> how it worked to create a clan that all of us can join the Team?
The number of people you can have in the team UI is limited - how many are you, and which server are you playing?
I need to get unbanned bro
we are 25 on Eu Monday
You can only have 12 per team UI I'm afraid
okay xD
how to report cheater
@tropic spear f7 or https://rustoria.co/support/tickets
Hey, @ruby stratus
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/auth
Hey, @solemn mirage
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
if i sent in a ban appeal last night how long till i get unbanned
my base is gonna decay dude
its take 1-3 days, we try as fast as possible.
ok but what about my base
EU mondays RUSSIAN User RIP
admins wtf with eu main? why disconnect? i lose my attack heli
u must wait for the response, we are unable to interfere in any way with the in-game items or loot.
пацаны тут есть ру ?
а что делать если я не могу на сервак зайти 2х
у тебя такая connection attempt failed ошибка ?
ебаный сервер дерьмища
but im gonna lose everthing i farmed for an hour before i left but its not in tc
все заходит пацы
!sil
Hey, @void dirge
Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png
Then you go to a website like https://imgur.com/upload and upload the picture.
Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png
Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png
unfortunately, Im sorry, but as I wrote.
ok
Please tell me how to view clan statistics on the website for a specific wipe and not for the entire time
<@&274971100184576010> is this real or is this a scam
It is a scam I'm afraid
<@&274971100184576010>
announce this so that people pay attention
It has been announced countless times, this scam has been doing the round for years and years - we try and announce it every now and again for the sake of some people seeing it, but the reality is that those getting these messages are not likely to be actively reading Rustoria announcements, sadly
This is a sad situation for you. Hoping to be free one day. thanks
Can pretty confidently say you will not be unbanned early. So I would write this wipe off as done and play elsewhere for the time being.
i waited in que in 2 fucking hours just too be disconnected
beta male 😉
please check the account because it was banned due to hacking, although I did not use cheats
!appeal
Hey, @blazing coral
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
OMG I was waiting in the queue for EU MONDAYS and the server kicked me for timeout something WHY does this happen I was in the queue for 3.5 hours. I want to play in that server now I am again 450 players behind what should I do???????????
Please do something, it is my request
Now I have to wait in the queue for 3 hours again
@mods
All you can do is just wait in queue again
its the rustoria server's fault
When does mondays wipe
Eu or Us?
@balmy cypress Hello sir, could you check DM in your free time pls. I would like to discuss with you further, thank you!
!appeal
Hey, @crimson yacht
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If the map was voted for without one than yeah
3
@thorny dune I dont think the mondays map has a large barn, was that on purpose?
Have VIP but still in queue for rustoria mondays?
Open a #payment-support ticket
hi
is there a wipelist for rustoria servers? i know rustinity has one and wanted to know if rustoria has one
Nope we do not
What's up @dreamy plaza
I waited in queue it lagged me out and now im in queue again..
hello i need a mod to join the support call
Hey guys
I qued the monday server once i got in it Timed me out
I Tried to buy the VIP
same
now im fucked
it says out of stock
What for ?
thats so dumb
!steamid @dreamy plaza
Hey, @dreamy plaza
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I bought VIP so i could join early and now im waiting for a payment support ticket ?
good Luck bro
where can i report cheater?
EU lowpop feels super laggy, is it only me?
!report
Hey, @wind quartz
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
ty
yo @void condor move me
no way yall aint lettin somebody reappeal after 2 years of a falseban
thats just crazy, these admins doin too much for not even getting paid
"helping the community" for free, well u aint helpin nobody
You are PERMANENTLY banned, you even are evading mutes now lol
doing too much for not even getting paid
Just because admins dont get paid doesnt mean they shouldnt be doing their job
Your appeal is DENIED, you ban is PERMANENT, that's IT.
Please someone review my payment support ticket thank you !
Is it stuck on asset warmup ?
no its so high ping
Oh, sorry
i have like 3 second delay on everything ingame
Can you make a #network-support-old ticket please ?
yeah i will, thanks alot
Big reason of why VIP is bought is getting in on wipe day 💔
Why didn't I get unbanned?
Only a few amount of people can handle those tickets, unfortunately admins can not. I am sorry
Have you made an appeal ?
Got it thanks pixel
yes
i got banned idk why it says go to marzy
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Post your Steam ID also please
76561199381950525
Make an appeal
Hey, @lyric schooner
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I've filed an appeal. But the admin refused to release the ban. I don't know what the reason was.
If your appeal got denied, the decision is permanent.
im looking for support but it has nothing to do with a ban, vip or rust in general it does have to with rustoria
how long am i gonna be in this vc
What's the issue ?
yall throwing wipe rn after i lose lots of loot i get banned lol
I want to know the reason Because I didn't do anything wrong @shy remnant
spam steam messages for "admins" of this rust group
!scam
Hey, @smoky cape
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
The reason is wrote when you try to connect
It's a scam Maels, block and report
They are not admins here
done and done thanks for your time
My pleasure
@shy remnant I have just been banned for playing with a hacker that I found in the LFG here.. how is that my fault.. how am I supposed to know he was hacking? I even bought VIP for the wipe now I'm super upset about it.
hey how do i check if my appeal was answered
On the website
Can you help me? I didn't hack and followed all the server rules. But got banned @shy remnant
What time is the restart?
It depends on the region. What server are you asking about?
Eu mondays
In about 10 hours and 9 minutes if I remember correctly
thank you very much
Can you help me? I didn't hack and followed all the server rules. But got banned @ocean thistle
Have you submitted an appeal?
Yes, I have appealed.
<t:1723456800:t>
system tell me hack I don't understand how I hacked it.
admins help pls with cheater
Can someone help I joined after 10 minutes of waiting in 500 player queue I wasnt lagging with 0 ping and I got "EAC timeout" now its been 50 minutes and im halfway done with queue
!report
Hey, @old cloud
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Do you have your appeal id or steam id? I can take a look into it in a little bit
pls can someone check tickets on rustoria eu small?
Appeal #f45714
We will get to your ticket as soon as we can :)
This is a legitimate ban. You'll need to wait for a response on your appeal.
how create lobby in rustoria combat
Hey i really need a response to my payment support ticket.
Bought VIP twice now still wont work?
how did you pay
Why ?
Thanks for ur help but im not worried about getting 3 dollars back. Id like to get into the server
Feel me
I can see you made a ticket. Someone from our payment team should be with you as soon as they are available. @boreal storm Hang tight until then, thank you!
bro pls check tickets
Your ticket is being reviewed
Bought ZVIP for the wrong account
and when the cheater will be banned, will he write to me?
Anyone knows how to fix this
Disconnected:Exception (cs:102115):AargumentNullException:Value cannot be null Parameter name:soruce
Fix what
Do you have the full error?
Should be in your F1
how long does a cheater ticket typically take
I am going to look
Depending on admin availability and active tickets
gotcha ty
Is it saying something about missing stuff?
nop
bruh i think i bought q skip for the wrong server...
When it happens again you should see the error in red top left of your screen
Screenshot that when you see it
check ticket
I have it
I have received a reply.
where i can pass screenhot
Rustoria Admin @ocean thistle
Hello there, unfortunately we have decided to deny your appeal. Your ban will remain.
Made a ticket please look at iot
help pls
The one who was just banned 😦 and his friend 🙂 came from another account and is closing the house Rustoria eu long server
An admin will take a look at your ticket as soon as they are available. They have to take tickets in the order they’re received.
!ticket
Hey, @heady root
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey, @storm stirrup
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can someone look at my appeal i was banned for no reason
The admins will look thru your ticket asap.
thank you very much brother!!
You are welcome. anything els you need help whit?
no, thank you for your work!
hello, where we can report one guys
Hey, @paper storm
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
How you know the where not checked
bc the guy and all of us
just got banned
What’s the ban reason
playing with hacker
We don't ban someone without doing a thorough investigation
Then somebody in your group been caught cheating
If you believe it's an error feel free to submit an appeal

none of us got checked, just banned
how then?
You mean pc checked. That’s done like 4/5 years ago lol
I'm not going to go into details about how we caught your teammate cheating lol
thats retarded dont u think?
Nope pretty smart
expain then
Why would we explain to a cheater how we caught them?
That is completely counterproductive to our jobs as admins
bc we dont have any cheats?
https://steamcommunity.com/profiles/76561199698008132 is banned for cheating
It's not a mistake
You can find out who cheated by going in a VC and stream all your server joining the person cheating would have banned for hacking
can you atleast show the moment for what we got banned?
Submit an appeal
No
wtf
where do we submit an appeal then?
lol you expect them to show you how he got caught so the can find ways to bypass that
the are here to catch cheaters not to make them smarter
if all people on server say, he cheating, u banned him?
No
We don't ban off of number of reports
ok,but
We ban someone if they are cheating
proofs? checking?
give proof
why dont u show it then

in the pudding
You're not going to get it
absolutely retarded servers
No reputable server is going to tell you how they caught you