support

[near halo]

и когда повысят слоты

и это можно ожидать?

[raven mist]

You can check if there is a vip package available on donate.rustoria.co. If not you can assign a role that will let you know when vip is back in stock in #vip-stock-alerts

[near halo]

когда повысят слоты 50/50

когда можно этого ожидать

[raven mist]

Im sorry but it wont go higher at this moment

[near halo]

спасибо я ухожу с вашего проекта

плохое отношение к игрокам

[raven mist]

Sorry to hear that. Have fun whatever you’re going to do

[near halo]

удачи

[raven mist]

Just because its not the answer you expected we’re not being bad for our players

[near halo]

просто 200 человек очередь это сумашедствие

также частые ошибки

как timmed out

[raven mist]

If we would allow every player in there in queue you would be in here complaining about performance in a day

Its not a mistake, its working as designed

[ancient wind]

I Getting banned for hacking

i dont cheater!

[raven mist]

!appeal

[glass olive]

Hey, @ancient wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ancient wind]

!appeal

[glass olive]

Hey, @ancient wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ancient wind]

i cant

[raven mist]

!steamid

[glass olive]

Hey, @ancient wind

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ancient wind]

why me this

i cant

[raven mist]

Send me your steamid and ill take a look

[ancient wind]

oh ok

76561199517215051

[raven mist]

You should be a able to join again

[ancient wind]

Ok

thanks

[silent ridge]

@lyric basalt pm you

May I ask when he will be online? @raven mist @lyric basalt

[raven mist]

I dont live with him man, no idea. Soon

[silent ridge]

He asked me to search for him‘

[dawn flume]

can yo not report someone through tje discord?

[raven mist]

Just dm him and he’ll reply soon

Nope

Ingame doing /ticket or on our website

[rare berry]

Every time I try to connect it disconnects me and says to join the discord. Is it my game or did I get banned from the server? My IGN is AnimalZues

[harsh granite]

please check my appeal

Appeal #e3c9a8

[jagged escarp]

there is a name attached to that message, who is it?

[harsh granite]

i think that was mistake of admin

[jagged escarp]

alternatively please post your steam id here @rare berry

[rare berry]

76561199013657903

[jagged escarp]

you will need to wait for @stiff widget

i have dmd them for you

[rare berry]

Thank you

[harsh granite]

@jagged escarp can you help me please ?

[stiff widget]

Can you join #368790610783764480 ? 🙂

or you can dm if you wish

[jagged escarp]

hi there, appeals take 1-3 business days. You will need to wait for the banning admin to review your appeal.

[rare berry]

Pm’d

[harsh granite]

ахуеть мужик мне 3 дня ждать?

[jagged escarp]

not necessarily, it may be as early as today. admins are all in different timezones. thank you for your patience while your appeal is reviewed. include any information you feel is relevant in your appeal.

[harsh granite]

[spiral slate]

why 425 player limit eu long

I've been waiting for 5 hours

[silent ridge]

He's still not online, should I wait for him all the time

[gilded thorn]

hello can i please get unbanned, i got banned 1300 days ago for a stupid mistake i made on my part and i cant submit an appeal because it says ban not found
i would greatly appreciate it if i could have a second chance and i would do anything to get unbanned
76561198844018609

[spiral slate]

eu long 500/425 ?!?!?!?!

@jagged escarp

[silent ridge]

He's still not online, should I wait for him all the time @jagged escarp

[heavy agate]

yo just bought vip for long n i still have a que

how long u gotta wait for it to work?

[ocean thistle]

Did you leave queue and tried to reconnect?

[heavy agate]

yea

n i quit rust

[silent ridge]

@ocean thistle He's still not online, should I wait for him all the time

When is he online? I have been waiting for a long, long time

I want to play other games now

[thorny dune]

Hey there, feel free to send me a DM, with all the relevant information being completely truthful and I will take a look for you

[thorny dune]

Please open a #payment-support ticket, the team there will be able to assist

[thorny dune]

!steamid

[glass olive]

Hey, @silent ridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silent ridge]

I was kicked out around last night CO SEA MAIN server, he asked me to search for DC's MARZY, but I have already taken a break. I was waiting for him to go online today, but I have been waiting for a long time

[thorny dune]

Please provide your SteamID64 https://rustoria.co/getmyid

[silent ridge]

Why can't I open this website? I have already sent my message to you

Tip: The link to this website has been blocked’

[heavy agate]

@thorny dune i opend one

[thorny dune]

Excellent, the team that is able to deal with these types of tickets is limited due to the safeguarding of your information but they will check it as soon as possible

[heavy agate]

[golden magnet]

did us main go down?

[spiral slate]

bro eu long 525/425 WHY @thorny dune

I've been waiting for 6 hours

[shadow jackal]

samee

[spiral slate]

Is there queue protection? EU LONG

[gloomy sparrow]

No

[spiral slate]

ow nice :D

[sturdy lagoon]

admins help

[ocean thistle]

How can I help?

[sturdy lagoon]

come chanel waiting for support

[ocean thistle]

Are you able to type it out?

[sturdy lagoon]

my vip and my friend rustoria eu long revoked, why?

76561198208753776

[ocean thistle]

Please create a ticket in #payment-support and our payment team will assist you ASAP

Both of you need to create one

[sturdy lagoon]

76561199066022452

ok

[ocean thistle]

Thank you :)

Remember to fill out all necessary information

[mental heart]

@ocean thistle

[ocean thistle]

@mental heart

[mental heart]

come to discord.gg/rustoria

[ocean thistle]

What is the entire text?

[mental heart]

-hai

[ocean thistle]

!steamid

[glass olive]

Hey, @mental heart

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mental heart]

76561199382340907

[ocean thistle]

I am going to send you a direct message

!appeal @astral belfry

[glass olive]

Hey, @astral belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

@prisma phoenix how can we help?

[tough inlet]

it crashed from the server without an error

[ocean thistle]

Please check DMs and reconnect to the server :)

[gusty radish]

Rustoria EU LONG HELP SERVER

[wide wing]

Mr @raven bison Could you please take a ghander in the dms i talked to you ingame

[brisk igloo]

how often is roam?

[devout python]

br long lagging

ADMIn server is lagging

<@&274971100184576010>

[raven bison]

I see

[chrome grotto]

Why am I getting kicked with a timed out error?

[nova iris]

<@&274971100184576010> cant do ticket in game

[thorny dune]

Hey there, aware of issues with this at the moment, working to get this resolved as soon as possible

[nova iris]

alr, i just wanted to let u know

[chrome grotto]

<@&274971100184576010> Why am I getting kicked with a timed out error?

[nova iris]

what server

[chrome grotto]

eu long

[primal herald]

website down?

[low tinsel]

<@&274971100184576010>
Hey.
Every day the server kicks me and my teammate several times due to a timeout, almost always at the same time, why?
US LONG

[rotund quiver]

is there a support on discord for cheaters ?

@thorny dune where can i report cheaters ..

[thorny dune]

Appreciated

[iron nexus]

https://steamcommunity.com/profiles/76561198335528406/
help vpn ban

[tired coyote]

!support

hey please ban cheater

He used No clip

[woven nymph]

!report

[glass olive]

Hey, @woven nymph

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tired coyote]

!report

[glass olive]

Hey, @tired coyote

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

make a ticket: https://rustoria.co/support/report or /ticket in game

[woven nymph]

can someone unmute me from sea long who's the idiot admin who declines my appeal due to being lazy

[glass olive]

Hey, @tired coyote

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron nexus]

help

[tired coyote]

Send look it.

[torn heart]

it's the time of the daily restart

[steady hinge]

is this a scam? "Steamworks - Build & Distribute Your Games on Steam
Steamworks is a set of tools and services that help game developers and publishers build their games and get the most out of distributing on Steam.
https://partner.steamofwork.com
"

is that a scam link'

[tired coyote]

robbed 5 ak by cheater

Please ban him

[dense forum]

I just got timed out on EU MEDIUM and when i try to reconnect literally seconds after I'm in 90 player queue??

[past briar]

people pretending to be rustoria admins sending links

[steady hinge]

same with me bruh

[past briar]

cannot paste the image here, nickname Rustoria.co | slayrz

bot only this one though, others with same "clan" also

[steady hinge]

he types super slow too

[gloomy sparrow]

!scam

[glass olive]

Hey, @past briar

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[torpid roost]

@stiff widget

[past briar]

I have not, have too much experience to fall for a scam 😄 but thanks for explaining

[near halo]

unban me

[brave rivet]

thats insane insiding is allowed

[near halo]

i play with a cheater back in 2022 and now i wnna get unban

[hushed nymph]

@torn heart what a problem?

[torn heart]

https://discord.com/channels/274965952116817920/368790610783764480

Please.

[hushed nymph]

Im there

[south sedge]

@torn heart what’s the problem

[torn heart]

?

[south sedge]

I disconnect and can’t join the server, also a message say come discord Jacob

[torn heart]

?steamid

[glass olive]

Hey, @south sedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[south sedge]

76561198005412419

[torn heart]

https://discord.com/channels/274965952116817920/368790610783764480
Please.

I'll pull you in just a moment

[south sedge]

Thanks

[low tinsel]

I didn’t say that during the restart, I know what time the restart is

[iron nexus]

help

[hexed nimbus]

1 to 3 business days

[iron nexus]

vpn ban

ok

[hexed nimbus]

If it is a vpn ban you prob be helped shortly

[iron nexus]

When can a whitelist be issued. Your server is very hot, I've been playing since 4 years, the .com server is whitelisted, and there will be no node ban

👍

[hexed nimbus]

There is no whitelist

You just got a bad ip

[torn heart]

@south sedge ?

[south sedge]

Sorry my discord is bugging

[torn heart]

lmk when you are good to be pulled

[south sedge]

I’m using the phone version

Try again ?

[iron nexus]

My accelerator is the one with the least latency, and there are too many people using it, so it's like this. I'm looking for niche accelerators right now

[south sedge]

Bro give me 1 mint starting my phone

Restarting my phone

[noble skiff]

i waited 4 fukin hours and now i just got timed out fukkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

[jolly sonnet]

out of curiosity how do you become a dedicated player?

[torn heart]

2k hours on one server

[jolly sonnet]

can u see how close i am

thanks for letting me know btw

[noble terrace]

889 on EU Main is your highest 🙂

[jolly sonnet]

ow damm thought it was more thanks mate

[north anchor]

What’s mine?

[noble terrace]

259 on EU Main!

[north anchor]

Oh

[north anchor]

Do you know when the server is back up?

[iron nexus]

[noble terrace]

Will check

[hollow steeple]

why is it saying connection failed in rustoria EU main but i can join the rest of the servers ?

[north anchor]

There is a restart

[hollow steeple]

a

[noble terrace]

It's down right now

[hollow steeple]

i though ut was at 9 am

[noble terrace]

manual restart this time

EU Main is booting

Should be up again shortly

[north anchor]

👍

[hushed nymph]

Imagine you are 100 in queue, before restart xD

[dusk lance]

@torn heart the server is usually 600 slots, why is it not expanded? US LONG

[torn heart]

it just started

[jolly sonnet]

should just buy vip to support the server and get rid of the queue

[torn heart]

what server

[rich grove]

I cant enter why??

[noble terrace]

EU Main is down. But it's booting so should be back up shortly

[rich grove]

okey thanks

[grave sundial]

Hey, i bought to vips on accident one was supposed to go to my friend and then i keep one how do i change it so one can go to him and not both to me.

[dusk lance]

what's going on with the fucking US LONG server constantly throwing out for a timeout is just nonsense!! Tired of playing the queue!

[south sedge]

Sorry my discord was bugging I reinstalled it, do you have time?

[torn heart]

yes

[south sedge]

I’m ready

[torn heart]

join waiting for support again please

[south sedge]

Alright

[wild wind]

Hello is there any vip for rustoria eu long?

[lime cedar]

where do i make a cheating report

[amber sand]

@torn heart Hello i got vpn ban

I was banned by mistake could u unban me plz

@torn heart

[torn heart]

?steamid

[glass olive]

Hey, @torn heart

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[amber sand]

76561199194901826

[near halo]

почему нету 5 минутового выхода

из за вашего не доработоного сервера вылетает с ошибкой timed out

и ждать очередь почасу

[amber sand]

@torn heart

plz

[torn heart]

looking, sorry for the wait

[amber sand]

ok

TY

[torn heart]

fixed my friend

[tough inlet]

Короч у эта функция которая выделяет слот очень сильно нагружает сервера

[amber sand]

thank you my bro

[tough inlet]

И её сам хост решает включить или выключить

[near halo]

так а почему ошибка timed out

[dusk lance]

а не пробовали сервер расширить как обычно до 600 слотов олени?

[tough inlet]

Короч я предполагаю что 1) когда сервак сильно перегружен он может кикать людей как с сервака так и с очереди.
2) проблема в слабом интернете
3) когда выходит обнова могут часто вылетать фулл серваки

[dusk lance]

рустория просто в помойку скатывается

[tough inlet]

Серваки расширяют не админы. Сервера автоматически расширяются

[tough inlet]

Не согласен, ты игран на фэйспанчах?

[dusk lance]

сначала китайцы заполняют серв потом краши постоянные

[dusk lance]

фейспанч всегда был говном

[tough inlet]

Так любой забитый серв будет крашить + недавно была обнова

[tough inlet]

Факт ну а на каких тогда играть если не на рустории

Если не хочешь ждать очередь купи випку

[dusk lance]

хорошая отмазка про обнову, чуваки просто мильоны зарабатывают и не могут норм железо поставить?

[dusk lance]

купил бы да в Рашке нельзя

[tough inlet]

Ты можешь купить на funpay

[dusk lance]

когда я только пришел на русторию такого не было, ни крашей ни вылетов ни откатов сейчас это стабильность

[tough inlet]

Я обычно играл в середине и тоже не было вылетов, но щас играю прям с начала вайпа и тоже вылетает

[dusk lance]

каким образом?

[tough inlet]

vip-ку можно подарить через их сайт. Тоесть ты заходишь на funpay находишь интересующего тебя продовца и покупаешь у него С НАЦЕНКОЙ

[dusk lance]

понял

[keen fern]

i forgot to turn off my vpn and got banned on all rustoria servers..

[split prism]

!appeal

[glass olive]

Hey, @keen fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh storm]

Hello is there an admin that can answer a question real quick ?

[bitter grail]

EU main lag

[runic marlin]

Not an admin but what's up?

[fresh storm]

Thanks

[rancid ore]

the motherfucking server "eu main"is down

[fresh storm]

2024-05-02 12:31:46 Rust VIP | EU Main £7.99 Active 26 days 20 hrs 0 mins 23 secs

And it doesnt work

does it happen frequently ?

[scarlet harness]

nice eu main freeze

u guys tech on top

[runic marlin]

I see, no not often at all but eventually errors happens 🙂 But don't worry, make a ticket in #payment-support and they'll help you out as soon as they can!

[fresh storm]

Yeah I already did, just wanted to check if it was frequent. Thank you a for your answer nevertheless

[scarlet harness]

lag and trashtoria

[runic marlin]

I hear you, good to hear. There's no need to sit in waiting for support though, they'll get back to you in the ticket 😄

[astral belfry]

Hello, can an administrator see appeal #e35208 ???

[fresh storm]

Okayyy

[runic marlin]

They'll review it within 1-3 business days

[fair onyx]

yo i bought vip for eu long but i dont get it ..

can someone help me

[runic marlin]

Gotcha boss, make a ticket in #payment-support and fill out the template. They'll help you asap

[fair onyx]

i did it already im waiting for 20 mins or like that

[bitter grail]

l SERVER

[runic marlin]

I see, the payment support team is relatively small in order to keep your information safe, hence why it make take a bit before you get help. Don't worry though they will get back to you as soon as they can.

[bitter grail]

rollback this server

[fair onyx]

[formal panther]

i need help fast admin

[scarlet harness]

srsly guys are u fucking retarded?

<@&274971100184576010> all servers are working except yours again

🐒 <- your network engineeres

[little leaf]

EAC timeout?

[scarlet harness]

moose works just fine russticated too

its their monkey engineers again as always

[fierce briar]

Yeah but moose never had 1200 pop 🥱

[scarlet harness]

we have 650 right now

[raven mist]

Lets stay respectful @scarlet harness

No need for that at all

[scarlet harness]

bro it just never ends thats the thing

[formal panther]

CAN U help me fast

[fierce briar]

You don’t even have vip might as well just play moose lol

[formal panther]

i need help from admin and fast

[raven mist]

With?

[formal panther]

can u ban insided

[bitter grail]

Bro your servers are not ran on the best hardware mate

[raven mist]

No we dont ban insiders

[formal panther]

bro what

[raven mist]

?

[formal panther]

why

[raven mist]

Because we dont?

[formal panther]

yes but why

[raven mist]

Because insiding is not against the rules

[bitter grail]

Not even a rollback

Lovely server

[scarlet harness]

how does ur server crash at 650 pop

[formal panther]

where i can see the rules

[raven mist]

A server can crash with any pop

[bitter grail]

How come this server crash 10 times a day?

[raven mist]

Rustoria.co/rules

[bitter grail]

Good server bro 🙂

[scarlet harness]

nice lost ore tea

rollback 10 minutes

[formal panther]

and for cheating

like walls?

[raven mist]

Cheating is ofcourse not allowed

[formal panther]

ok

[primal vale]

hey, i dont really need support for rustoria but wanted to ask if possible to change skin color in rust?

[scarlet harness]

rollback the fucking server

[noble terrace]

Unfortunately, no. You would need to buy an entirely new account

[formal panther]

how do u ban cheaters do u need clips?

[primal vale]

ok thanks'

[noble terrace]

!ticket create a ticket and we can look into it

[glass olive]

Hey, @formal panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[scarlet harness]

<@&274971100184576010> rollback fucking eu main we lost 2 oreteas and kits because of the lag

[noble terrace]

Of course any screenshots or clips help add context 🙂

[raven mist]

It rollsback to the latest save

[formal panther]

i have a ticket

but its for network

[scarlet harness]

it literally lagged 1 minute ago again

theres no rollback

[bitter grail]

Bro why is this server lagging so much every day and every force wipe

[noble terrace]

We have a limited number of people who can help with those types of tickets, so thank you for your patience while they get to it

[scarlet harness]

my friend logged out inside and due to lag he was still outside so wtf

[formal panther]

no like how do i make a ticket to report some1

[raven mist]

We wont be rolling back any further

[scarlet harness]

fucking idiots

[raven mist]

Thank you

[raven mist]

!report

[glass olive]

Hey, @formal panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

I get the frustration, but admins are not causing the issues my friend

We appreciate you letting us know so we can try to fix it

[scarlet harness]

then please forward the "fucking idiots" to your network engineers tyvm

[finite orchid]

Why are deployable just disappearing from my base

[raven mist]

Going to ask you one last time to stay respectful 🙏

[raven mist]

On what server? Are they decaying?

[scarlet harness]

ur being disrespectful as well lol

[raven mist]

Elaborate?

[scarlet harness]

taking money and using trash hardware and trash engineers

[finite orchid]

They was just placed

[scarlet harness]

that literally cause problems for over 1 year already consistently

[formal panther]

i dont have clips

[raven mist]

You dont need to have clips

[formal panther]

so what do i need

[raven mist]

The name

[finite orchid]

It is on us medium

[inland meadow]

!report

[glass olive]

Hey, @inland meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Is all your neeed to report

[raven mist]

Are they within tc range?

[scarlet harness]

1

[finite orchid]

Ye they was right next to the tv

[noble terrace]

You're not required to pay to play on our servers. Paying for VIP is a choice when you don't want to wait in queue. We have the best hardware and the best devs, but nothing is completely bulletproof. Issues are going to pop up for a variety of reasons. We work on fixing them as fast as we can.

[formal panther]

ok a few people i dont know who is cheating

[raven mist]

Just put in the name you suspect most to be cheating

[finite orchid]

My sleeping bag and furnace have disappeared as well

[raven mist]

Ill let our devs know

[formal panther]

its oben salt v1ck raptor but they are a 10man

[scarlet harness]

bro i still cant play <@&274971100184576010>

[raven mist]

Please follow the reporting steps…

[scarlet harness]

when is this fixed?

what is even going on?

[raven mist]

Like we already told you multiple times, they are aware

[noble terrace]

You can see several of us in chat typing. You do not need to ping the entire team.

[finite orchid]

Is there anything you can do since we lose a bunch of scarp

[north anchor]

genuine question why does the server lag every single wipe and its not been fixed?

[bitter grail]

Good host

[merry ember]

i got kicked while i was inside my base, rejoin and am sleeping outside.
random killed + looted me - lost tea, jackhammer and full kit
give that shit back, this was not my fault <@&274971100184576010>

[raven mist]

If its being restarted to fix the issue it could be a memory leak caused by the rust software

[raven mist]

We cannot spawn in stuff on officials

[scarlet harness]

fair would to rollback the server to when the whole lag thing started....

we literally lost 2 kits and teas

[finite orchid]

And my mate wants to know why he is banned of the discords

[raven mist]

Players lose something, players gain something. There always will be players complaining when rolling back

[hexed nimbus]

Prob because he been a verry nice and polite rule following person

[scarlet harness]

wtf dude when u see a problem u roll back to the time where the problem started very simple

[raven mist]

Not very simple, as i stated above

[scarlet harness]

whats not simple about rolling back to the state when the problem started

[hexed nimbus]

If it’s all so simple why haven’t you started your own server yet ?

[raven mist]

Because you will have alot of players who will not like to have a rollback 😅

[scarlet harness]

if u do marketing and make sure to get pop high sure lol i cba to do that

[merry ember]

this is a bad train of thought. this is not the game and you know it. nothing gained this way is legit and its happening to everybody - same as cheaters killing you, its not supposed to be this way

[scarlet harness]

exactly

[merry ember]

i dont see anybody advocating for not rolling back

[raven mist]

Its not a bad thought its simply how it is. We cannot refund loot

[hushed nymph]

What is wrong with EU Main? why its so much lag?

[finite orchid]

Can you we get a t2 replacement since it just disappeared for no reason

[raven mist]

Untill we roll back.

[finite orchid]

And no one was in back

[scarlet harness]

who tf cares its default procedure put it in your rules

if u kill someone out of sheer luck due to the server having 102341251 ping its not legit

[noble terrace]

Servers roll back automatically to their last successful save if they crash

[raven mist]

Its a default procedure you just made up lol

[merry ember]

so the 10 people that got stuff outweigh the 640 ppl crying about this server? that's a weird customer management policy imo

[raven mist]

Never have we ever rolled back other than using the save file

[scarlet harness]

so whats the status now

[raven mist]

We once rolled back it was not taken very well so we learned from that experience

[scarlet harness]

what are they saying? is it fixed? not fixed? what are they working on?

[merry ember]

i get it that you want to keep damage to a minimum but man, you and i know this happens every wipe and there needs to be a mitigation mechanism somehow

[noble terrace]

Seeing nothing widespread unfortunately. So if you are still having connectivity issues, then creating a #network-support-old would help us identify the issue

[raven mist]

If we roll back we’ll have a discord of players spamming about it rolling back

Now we have 2.

[scarlet harness]

so officially its fixed yes?

[raven mist]

It should get better if there was a spike yes

[scarlet harness]

??????

what does that even mean

what was the problem, why did the server fully freeze

[raven mist]

Exactly what it said

[scarlet harness]

u answered none of my questions lol

[raven mist]

What are you going to do with the technical information of why it froze?

[empty shoal]

Brother, what's wrong with your Eumain server? It freezes every 5 minutes！

[raven mist]

#general message

[rancid ore]

lol you mean like every 2 sec

[scarlet harness]

lol server done again and u just said its working and it should get better

nothing widespread lmfao

that is why i asked for the background information, i want to know what the people who are working on it are actually saying so we know if we cn play safely now or not

and u ask me for why i want to know, its ridicoulus

[north crest]

You want them to stop what they are doing, and instead tell you what they are doing?

[scarlet harness]

i want to fuicking know whats going on

is there no communication going on, should be possible to ask "is it fixed" awnd get an answer "yes or no" ffs

[jolly sonnet]

bro leave the admins alone that shit sometimes just happens its a game

and if u are complaining about the servers buy vip to support them to be better

[shy remnant]

We are restarting the server to fix the issue, like it’s been answered to you here : #support message

[scarlet harness]

dude its frustrating that they abuse their high highest pop server status for years already..

[raven mist]

Abusing? What?

[shy remnant]

Uh ?

[scarlet harness]

if u use top notch hardware and devs unreliabilities in that scale do not happen full stop

[jolly sonnet]

the admins and the servers are great just be nice to them not that hard

[raven mist]

Theres no super servers that never lagg or never crash on any community

You’re talking about rust.

[scarlet harness]

true but u clearly stand out.. ive played on a lot of different servers and ur pop is not always over 1k where i would always be a lot more understanding...

if u crash at 1.2k or something ok so be it

but 600. lots of servers have that

[raven mist]

What does pop has to do with it?

And other servers crash aswell

[shy remnant]

Most common issue in Rust servers are memory leaks. Unfortunately this has been happening since a long time (not only with Rustoria) on Rust servers

[scarlet harness]

so why did u recently restart it before it was even lagging

the problems started right after that

[shy remnant]

Our devs are trying their best, and trust my word, to fix those lags the most they can

wasn’t it the daily restart ?

[merry ember]

make it metric-based then

• start logging of loot transfers between non-team players on network issue start
• if network issues > X minutes:
  • break it down by raw materials needed to craft items etc to get a sense of value
  • if vip balance > non-vip balance by factor Y -> full rollback to pre-lag state on fix

30 minutes of unplayability is just too much for no action being taken

[agile needle]

hello, i am having problems with the eu main server i understand it is offline when can i expect it to be up 🙂

[jolly sonnet]

give or take 10 min normally

[shy remnant]

Edit: It’s booting. Can’t tell you an exact ETA but a restart usually takes between 5-15mn

[languid lagoon]

please unmute me rustoira long ceo

[strong gyro]

How do I cancel my vip?

[shy remnant]

!appeal

[glass olive]

Hey, @languid lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

!cancel

[glass olive]

Hey, @strong gyro

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[bitter grail]

server so ass

[hushed nymph]

How i can refund my vip? unplayable conditions, i paid for nothing

[smoky cape]

!refund

[glass olive]

Hey, @hushed nymph

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

tell please when server will up

[hushed nymph]

Mate, server is unplayable, second restart in last hour, and its lagging

[scarlet harness]

5-15 minutes are over in 3 minutes...

[raven mist]

Booting up still

Loading entities

[shy remnant]

I said “usually”.. it depends on the amount of entities that the server has to load up …

[brisk tangle]

hello, i would like to open a ticket (any admin can help me?) i have VIP / server issues

[shy remnant]

What is the server issue ?

For the VIP issue you can open a ticket here : #payment-support

Tu peux répondre en Français si tu désir @brisk tangle

[brisk tangle]

i did thank you 🙂

[shy remnant]

Quel est le problème avec le serveur exactement ?

[shy remnant]

Car les tickets pour problème de VIP sont différents des problèmes de serveurs. L’équipe qui gère les tickets de VIPs ne s’occupent pas forcément des problèmes serveurs etc

[rose raven]

how do i make a ticket on discord

[shy remnant]

For what ?

[rose raven]

i got banned for teaming but i have proof i wasnt

[shy remnant]

!appeal

[glass olive]

Hey, @rose raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose raven]

thank you

where do i post that

[shy remnant]

Post what ?

[rose raven]

o nvm i got it thank you sorry about that

[shy remnant]

Dw haha

[rose raven]

@shy remnant can i not send photos in my appeal?

[raven mist]

Should be able to afaik

[rose raven]

is a teaming ban forver or just for the wipe

[thin plover]

just for the remaining of the wipe usually

[rose raven]

oo ok

[silent ridge]

You're finally online, I've been waiting for you since 6 hours ago @lyric basalt

[warped warren]

how do i check how many days is left on my vip

[gloomy relic]

any admin on?

[bitter grail]

Rustoria EU Main worst server

@raven mist fIX IT

[scarlet harness]

eu main rip again

[silent ridge]

@lyric basalt hello??

[near scarab]

I dont see my ban appeal on the website, but im still banned ingame

[plain marten]

EU main dead

[plain marten]

lagging so hard again

[abstract oxide]

how am I having after a dc queue with vip on eu long?

[hushed nymph]

Will you fix that lags? whats wrong with you guys? you taking money, do something

[flat wing]

allahınızn sikeiym

[scarlet harness]

<@&274971100184576010> whats the status?

[hushed nymph]

@quick escarp what the problem, why its lagging?

[near halo]

<@&274971100184576010> Again lags on eu main, try to fix it, not only restart the server

[long wren]

dont tag admin please

[hushed nymph]

Who we should tag then? server is unplayable

Its happening wipe to wipe, every time

[rose cobalt]

<@&274971100184576010> what did i do to get banned

[abstract oxide]

!appeal

[glass olive]

Hey, @rose cobalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose cobalt]

well answer the ticket den

[rose raven]

how long does an appeal take

[silent ridge]

You're finally online, I've been waiting for you since 7 hours ago @Marzy

@lyric basalt

[abstract oxide]

1-3 business days

[rose raven]

ok thank you

[last herald]

Spent hundreds on your site, previous mod and I make 3/4 tickets on the same player and you do this 🙂 I won't be back now lads. Cya.

[balmy cypress]

You were given an answer multiple times and then wrote "making tickets until you ban him", seems like a fair blacklist to me

[last herald]

Don't state make a new ticket as a response then.

[rose cobalt]

oi luke

[last herald]

Then ban me for the next ticket..

[rose cobalt]

why am i banned ?

[shy remnant]

!appeal

[glass olive]

Hey, @rose cobalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose cobalt]

i have no one looks at it

[last herald]

Customer service level of a 5 year old child. Cya

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose cobalt]

im about to get onlined

[rose raven]

what if the sit was fasle ban for teaming

[short minnow]

Does the steam kit not work for anyybody else? I verified and everything and I've never gotten it to work.

[shy remnant]

!steamid

[glass olive]

Hey, @rose raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

server is down

[rose raven]

76561198189577519

[noble terrace]

You have been consistently disrespectful to staff in your tickets. Being a former chat mod does not outweigh that. Conversely, you should know better BECAUSE you are a former chat mod. Saying "making tickets until you ban him" is not helpful at all. We are happy to look into someone again if you have another suspicious interaction with them, but creating tickets for the sake of creating them is a waste of your time and ours.

[silent ridge]

Why hasn't MARZY replied? I have been waiting for him for a long, long time

[rose cobalt]

oi do my ticket if ur free

[shy remnant]

I saw the ban, unfortunately I can't help right now but it'll be looked at asap

[raven mist]

Looks like he left

[rose raven]

ok thank you so much im trying to play this wipe

[rose cobalt]

yh me to im getting raided

[short minnow]

?

[plain marten]

what's going on with eu main?

2 hours of lag

[sterile talon]

76561199080676421

cheating

[rose raven]

where you able to see the photo i sent via link i was unsure if you would be able 2

[near scarab]

How come my ban doesnt show on the website, when i try to appeal it? How do i fix thatv

[normal jewel]

Mods is someone being racist in discord allowed ?

[near scarab]

@shy remnant you know what causes this?

[agile needle]

I am right now expiricing some disturbances with the server it appaers that it is down yet again. When can i expect the serer to be up and going. Bonus question does this happen alot? (:

[tardy pollen]

when i join server my mouse starts to lag and in few seconds i get timed out can someone help me? its happening after force wipe. dm me pls if you got any tips

[hushed nymph]

Main is lagging again

[raven void]

bruh my team just got banned

[shy remnant]

!appeal

[glass olive]

Hey, @raven void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven void]

He got gamebanned but doesn't have anything on his pc...

[near scarab]

That’s what they all say

[raven void]

Like I put it on god

[near scarab]

You don’t get gamebanned for nothing

[hushed nymph]

Lags not fixed in EU Main

[raven void]

I'm trying to figure it out

No chance he's cheating he's lokey ass

[near scarab]

Probably just got some

Or could’ve used a program for another game

[raven void]

I actually have no idea why he got banned

[warped linden]

Submitted a ticket with voice proof to admins and they told me they dont monitor Voice chat? Blantant Racism is allowed with Video evidence?

Nice

Drop the hard R in here then Berry

yeah delete your message

[raven void]

How long do Appeals usually take?

[near scarab]

1-3 business days

[near scarab]

No server does that

[warped linden]

What are you talking about??? Every server I've been on before Rustoria has done it

[split vault]

Open slots on US long I've been standing in line for 4 hours and the line isn't getting any shorter.

[smoky cape]

/slots

[glass olive]

Hey, @split vault

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[near scarab]

Such as?

[warped linden]

You are just glassing over the fact they're okay with that?

Defending the racism?

[near scarab]

Nah, i’m saying that there’s no way to prove a guy said something. So there’s no servers that ban for it

[warped linden]

That is literal proof

A video?

[near scarab]

What is?

[warped linden]

Mods deleted them

[smoky cape]

@warped linden Rustoria doesnt moderate voice chat. All you can do is just ignore the person. You can always mute voice chat if you dont want to continue hearing racism

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[warped linden]

Lol that sounds like a low effort excuse to not do anything about it and Rustoria is okay with it. But good to go @smoky cape I hear you loud and clear.

[split vault]

Then why is there only 425 slots on the server, people are already leaving the queue, this is impossible to tolerate

[hexed nimbus]

there is no logs to check and clips and be altered so how you want them to check ???

[warped linden]

All im hearing is excuses bud, I've already accepted that this conversation is a lost cause.

[near scarab]

🤣

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[warped linden]

You can read up from when I replied to Cow.

[near scarab]

More people on the server = more lag

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[split vault]

Buy yourself a computer and change provider

[near scarab]

Thats not how server lag works 🤣

[eager karma]

can someone please check my teammates ticket

[coral summit]

имтми

Help, I bought Vip, but there is a queue

[hexed nimbus]

reconnect if that dont work #payment-support

[coral summit]

reconnect, and does not miss

<@&274971100184576010> check please

[hexed nimbus]

make a ticket in #payment-support

[coral summit]

already

[hexed nimbus]

then wait take note only like 2 deal with these type of tickets due to the private info it contains

[merry mauve]

Hey Admin, can i get some help made ticket for playing with hacker ban :(( we didnt live with them just teamed :() cuz they lived across the area. we moved away far from them and we didnt realize they were in our team list. Can we get it looked at ?? AFter crash my four man got booted for tm8 of another team across the map? If you can look into it that would be awesome :)) pweez

[hexed nimbus]

1 to 3 business days

but you most likely looking at a 7 day temp as thats the normal puinishment for it

[bitter bough]

hello i mnade a ticket for my temp ban for playing with a hacker it went from 7 days (i got banned last thursday) to when i loaded in today to get bps and play it was extended to 21 days

could anyone look if it was a mistake or if im 30 days old

[noble terrace]

?steamid

[glass olive]

Hey, @bitter bough

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[versed cove]

/report

[glass olive]

Hey, @versed cove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[scarlet harness]

<@&274971100184576010> nice lag on eu main again

its not like u restarted the server 3 times because of it today already l m f a o .

[noble terrace]

#announcements message

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[scenic sedge]

any admins on?

i have proof of a chaeter

[noble terrace]

!ticket

[glass olive]

Hey, @scenic sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[scenic sedge]

!ticket

[glass olive]

Hey, @scenic sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed cove]

HELP TICKET WONT MAKE I ONLY MADE ONE IDK IFG IT IS CUS OF THE VIDEO I ADDED WITH IT

[noble terrace]

correct, it is. upload the vid to streamable or youtube and add the link instead

[versed cove]

IGHT

[tribal merlin]

just DCed twice

[bitter grail]

nce server is down

[scenic sedge]

bro jump on a channel ill stream it#

i dont have time to edit a clip

and upload it

im in support

[bitter grail]

Nice main server

Another restart

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[bitter grail]

Blaming facepunch about the issue when every other server is good

[tribal merlin]

tbf rust is unity spaghetticode

im amazed it works at all

[hidden spoke]

damn rustoria falling off

[scenic sedge]

literally have a cheater on video & the admins dont even wanna sort it out

rather waste time

[tribal merlin]

sounds like you're too lazy to edit a clip and hit upload lmao

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[scenic sedge]

and why should i be doing that? its their server, they are the admins.

if they want cheaters running aroind then hey ho

plus my upload speed is awful, it would take me like 3 houtrs to upload it

[versed cove]

ticket made admin cheersd thank look into it goodf

[raven mist]

We have one central place to deal with cheater reports. Its the bare minimum we ask for you and we’ll do the rest.

[noble terrace]

No, we don't take reports over Discord

[scenic sedge]

okay well no issues then

i cant uploiad it

[noble terrace]

make the ticket without the clip then

and we can look into it

[raven mist]

Just report the name and we’ll look into them

[violet tundra]

literaly type /ticket add (player name) (reason)

its so easy

[scenic sedge]

thats not the point

2 admins responding to me

takes 2 mins to jump in & wacth the clip

[violet tundra]

world doesnt revolve around ur troubles

[raven mist]

Correct. As you dont want to listen at all

[noble terrace]

And we're telling you we don't take reports over Discord

[violet tundra]

grow up kidie

[scenic sedge]

ZZZZZ

[raven mist]

We dont take reports over discord. Again

[scenic sedge]

https://tenor.com/view/sleeping-pet-lover-puppy-zzz-sleep-gif-26493675

[noble terrace]

Takes less time to create an actual ticket than the time you spent arguing with us in here

[scarlet harness]

all other servers work except rustoria but its not their fault obviously he he

[versed cove]

trim the clip dowen as much as you can and upload it to youtube unlisted

[raven mist]

#announcements

[versed cove]

its really easy

[noble terrace]

Are you alright? You've been excessively negative today

[raven mist]

Today?

[bitter grail]

Bro your servers are down all the time

[raven mist]

Read #announcements please

[noble terrace]

Not true at all lol

[scarlet harness]

yes it is

[bitter grail]

Okay, what happened last force?

[signal otter]

i keep getting kicked from us long que

shit is so aids

[raven mist]

This is not the same issue as last force

[noble terrace]

Different issue vs today

[scarlet harness]

last force wasnt their fault, this time not their fault its all other peoples fault

[shy remnant]

We are actively working with Facepunch to resolve this issue.

[scarlet harness]

they only hire professionals bro

[versed cove]

pointless aguing tbf

[bitter grail]

How many times has the server restarte today to fix one single problem?

[sharp pike]

MAN FIX UR SHIT ASS LONG SERVER MAN FFS

[raven mist]

No one said that. Read instead of just assuming

[scenic sedge]

LVL 0 Acc n all

[scarlet harness]

u got to know they have the best devs

[hidden flame]

is ctv online?

[glass viper]

Are there any reported issues with US Main?

[bitter grail]

Blaming facepunch

[hidden flame]

or who else deals with networking/servers

[scarlet harness]

the BEST literally

[shy remnant]

Our team is not just restarting the server, they are following instructions to fix it

[sharp pike]

IVE LOST 2 KITS NOW

[main silo]

is anyone else timing out on us mondays server? i haven't seen this since wipe last monday before force wipe

[raven mist]

Are you reading or just complaining to complain

[noble terrace]

It seems like Rustoria isn't meeting your expectations, so it might be for the best if you find another community that does

make a ticket

[hidden flame]

^ @noble terrace @raven mist @shy remnant this any of you? server stuff

[scenic sedge]

have bro

[raven mist]

Whatsup?

[hidden flame]

dms

[scenic sedge]

stop tying and look at it maybe?

[scarlet harness]

what are u saying, i know for a fact rustoria got the BEST devs and servers

[sharp pike]

better refund vip cuz of these lags

[scenic sedge]

typing*

[raven mist]

Be respectful lol

[bitter grail]

I am giving feedback 🙂 apparently you're feedback orientated

[tribal merlin]

do clips actually help, because I will get domed through walls and then when team investigates they turn the cheats off

[scenic sedge]

🤣

[glass viper]

Before I make a ticket, I was just wondering if you’ve heard any reported issues coming from US Main players

[tribal merlin]

i've literally had people flying in front of me then they turn their cheats off

[raven mist]

Thats not feedback at all

[noble terrace]

Regarding?

[shy remnant]

People are tend to think we are making our server crash / lag on purpose. Come on please let’s be logic for two seconds, why would we not want as much as you our servers to be running perfectly fine ?

[noble terrace]

They absolutely help add context

[bitter grail]

Here is some feedback, your servers are lagging alot and going down a lot. I would personally like if you fixed it (its been lagging the past 3 hours)

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[woeful pilot]

@noble terrace every time i try to join it says connection attempt faild

[glass viper]

I got DC’d randomly, I’m trying to connect now and I’m able to start loading in but when it reaches a certain point, i keep timing out. I’ve restarted a few times as well as restarting my router

[oak barn]

All the US West players on our team in US Long can't connect. fyi

[shy remnant]

We do our best, trust me SALAMI. We want it as much as you do

[candid marten]

@scenic sedge are you ok

[bitter grail]

[versed cove]

i think its difficult with keeping so many servers at sudh high standard

[compact nebula]

I got kicked from US Long and now I can't join back at all

[main silo]

similar problem except i keep timing out + that one

[noble terrace]

Are you west coast by chance?

[raven mist]

#announcements

[sharp pike]

im going to refund my vip now

[tribal merlin]

ok then i'll start using that instant replay thing cause I see some wild shit and then they log off or turn the cheats off

[glass viper]

I am

[sharp pike]

this is not playable

[noble terrace]

Unfortunately there is a regional issue right now that is being worked on

Seems to be isolated to west coast

[tribal merlin]

y

[glass viper]

Thank you!

[woeful pilot]

are there any admins that could help me

it keeps timing me out

i restarted my pc

[noble terrace]

Are you west coast?

[oak barn]

Damn, that explains a lot. Ty. Unfortunately our west coast players got DC'd mid of a 6 box rocket raid. XD

[hidden flame]

are you from California?

[woeful pilot]

yes

[tribal merlin]

yeah i'm commiefornia

[hidden flame]

if its California specifically, thats having alot of Packet Loss

[tribal merlin]

I keep getting DCed

[noble terrace]

There is a regional issue isolated to west coast that is being worked on

[old otter]

same thing happening here

[woeful pilot]

ok

[hidden flame]

seems mainly isolated to California and anyone connecting to that side

[old otter]

Arizona aswell

[sharp pike]

its not like its not lagging in eu aswell?

[main silo]

damn.

[oak barn]

ty for the update 👍

[noble terrace]

different issue

[old otter]

My eu freind is on the server fine

[hidden flame]

shouldnt be, only within Amsterdam but very minimally

[violet tundra]

this seems to be happening every weekend to people on the west coast

[old otter]

how long till its fixed ?

[tribal merlin]

maybe i should go outside it is sunny

[woeful pilot]

how long you think it will take @noble terrace

[violet tundra]

this cant be a coincidence

[glass viper]

I’m guessing there’s a west coast node that tunnels into the main US Main host, is that what’s having issues?

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[oblique merlin]

EU LONG LAGGING SO HARD

[violet tundra]

there more then us main having the issue

[noble terrace]

genuinely unsure but will keep you updated

[woeful pilot]

damnt man😭

[glass viper]

each server is having a different issue, i’m just inquiring about US Main specifically because that’s what I play on

[old otter]

us long wont let me connect from

[woeful pilot]

are you from the west coast

@old otter

[old otter]

arizona

got timed out and havent been able to rejoin since

[slim dagger]

keeps saying disdconnected cant load in to rustior us long

[old otter]

same

[junior birch]

Us mondays keeps kicking me out then the server isnt popping up then when it does i try to join and it says timed out and it wont let me in the server. anyone else having this problem

[slim dagger]

whats wrong wit it

[noble terrace]

West coast players are having connectivity issues right now

[oblique merlin]

PLS FIX EU LONG

[noble terrace]

what about it

[old otter]

west coast ?

[junior birch]

yeah cali

[oblique merlin]

So hard lagging

[scenic sedge]

evidence uploaded, check his steam profile. no way hes not cheating

[old otter]

yea it aint working hopefully its fixxed soon

[woeful pilot]

yeah man

[junior birch]

yeah hopefully

[old otter]

i bought vip for this shit :')

[slim dagger]

@noble terrace how long u think till its fixed for west coast

[raven mist]

Its in the host their hands im afraid

[sonic marsh]

every wipe routing issues whats going on over at the rustoria server headquarters

[sharp pike]

pls guys just restart EU long ffs its so tidious

[raven mist]

https://tenor.com/view/this-is-fine-gif-10093852890875433850

[sonic marsh]

can we maybe use some vip money and get some upgrading?

[raven mist]

The us issues are networking issues, nothing to do with hardward

Or are you talking about eu main?

[sonic marsh]

why does this happen every wipe tho

[bitter bough]

76561199014078594

[sonic marsh]

eu long. happened last force too.

[hidden flame]

itll affect any people from US connecting to EU

[raven mist]

Not sure eu long

[bitter bough]

this is my id

[raven mist]

Yeah eu main is a dif issue tho

[sonic marsh]

its mainly west coast, east coast seems fine.

[hidden flame]

ah you are east coast yeah its not that then

[glass viper]

it sounds like main is down to some players due to a west coast node being jacked up

[noble terrace]

Your ban length was increased < 5 minutes after you were banned

[hidden flame]

California is fucked

[woeful pilot]

how fucked will it be

[hidden flame]

very fucked

[woeful pilot]

bro this is bull shit

[noble terrace]

It's your 3rd association ban in 4 months which is why you are banned for 30 days @bitter bough

[old otter]

server restart ? maybe

[woeful pilot]

how long will it take to get back up

[hidden flame]

seeing 19 up to 25% PL in Cali at times

[glass viper]

server restart won’t fix a networking issue

[worthy venture]

lets spend some vip money and get this west coast proxy fixed yea?

[sonic marsh]

i think rustoria owner is turning into bungie where the ceo is buying million dollar cars instead of using it towards the company.

[hidden flame]

not Rustorias issue tbf, its the host

[bitter bough]

ahh okay

[old otter]

stop playing with cheaters bro its not that deep

[worthy venture]

ok dickrider they pay for the worst host in the game

[raven mist]

Nope

Name any better rust host

[sonic marsh]

vital rust

is better than rustoria.

[hidden flame]

USA, CA, San Francisco  Digital Ocean      15%    
USA, CA, Santa Clara    Hurricane          20%
USA, CA, Los Angeles    Cogent             5%
USA, CA, Los Angeles    Hurricane          0%
USA, CA, Los Angeles    DMIT               10%
USA, CA, Los Angeles    Vultr              15%
USA, CA, Los Angeles    RamNode            15%
USA, CA, Los Angeles    NetActuate         10%    

[glass viper]

localhost 127.0.0.1 😉

[woeful pilot]

what is that

[raven mist]

Sounds legit

[hidden flame]

packet loss to the host

[woeful pilot]

how long do you thing it will take to be fixed

[sonic marsh]

rustoria should tlak to neeko and he can help get some stability going.

[raven mist]

Cant say 100%

[noble terrace]

It's in the host's hands to fix

[raven mist]

Nu uh

[hidden flame]

be there a while 😭

[fast pagoda]

sssss

[glass viper]

I think I might be spawning in now

[woeful pilot]

did they get notified abt the problem

[gusty radish]

RUSTORIA EU LONG HELP SERVER

[hidden flame]

its turning to PL across the whole US:
USA, CO, Denver
Chicago
Miami
Montreal (Canada??)
Netherlands Amsterdam

[noble terrace]

devs are aware

[fast pagoda]

@ Shenzyyy And the Lags on EU Long are networkproblems too

[glass viper]

west coast is up now!

[woeful pilot]

did they get notified abt the net working problens

[sonic marsh]

what im curious is why is this a reoccuring thing every wipe

[raven mist]

Yes

[woeful pilot]

ok thank you

[sonic marsh]

surely something can be done to prevent it no/

[noble terrace]

not the same issue

[bitter bough]

would the next one be a perm?

[noble terrace]

potentially yes

[glass viper]

West coast is up for main now

[noble terrace]

if you are west coast, then yes

[bitter bough]

okay thank you for your help

[raven mist]

Lets hope it stays that way lol

[sharp pike]

any estimate on how long it will take to fix EU Long?

[noble terrace]

unsure at this time but devs are aware

[hidden flame]

should give me image perms 🙏

[smoky cape]

!verify

[glass olive]

Hey, @hidden flame

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hidden flame]

fuck that

[raven mist]

^

Hahaha

Only way!

[smoky cape]

Alright but its how you get image perms

[hidden flame]

😂 fuck that

[smoky cape]

Not a long process

[hidden flame]

just wanna post loss info 💀

[raven mist]

Hmmhmmm

https://tenor.com/view/frodo-keep-your-secrets-alright-then-lotr-gif-12907121

[keen pagoda]

im having so much fun

[glass viper]

Looks like west coast may be down again, just got DC’d for packet flooding

[weary mason]

verify>post>unverify?

[keen pagoda]

same

[hidden flame]

confirmed, Cali dropping again

[old otter]

got into the server and couldnt wake up timed out again

buddy from eu got timed out aswell

[hidden flame]

the fuck

theres no PL in eu 🤨

[hidden spoke]

all servers down for me

[old otter]

looks like server is full down now

[hidden flame]

Cali?

[hidden spoke]

yup

[hidden flame]

yeah thatll be why, your local pop is fucked

[slender nimbus]

rustoria causing me ptsd. im sueing

[unique jetty]

toria down?

[tranquil temple]

yes

[glass viper]

Player’s internet > node (IP Tunneling) > main server

The node is screwy right now for west coast players, that’s why we can’t get in

[sharp pike]

who the fuck is raiding on eu long rn?

[tranquil temple]

all down maybe

[hidden flame]

node does the ddos mitigation too but yes more or less, referred to as a PoP (point of presence)

[hot plank]

the server goes down all the time

[hidden flame]

technically if you use a VPN to east coast, you should be fine?

[glass viper]

fellow networker?

[hidden flame]

yep

[glass viper]

i can try

[cold turtle]

pls restart eu long

[tranquil temple]

I just bought vip..

[glass viper]

cisco or alcatel?

[hidden flame]

trick question, juniper

jesus christ california do be a fucking christmas tree

[spiral slate]

WTF TİME OUT

[hidden flame]

@raven mist dms post the graph im sending you herep lease

[spiral slate]

I've been in line for 12 hours and I've been timed out 3 times. eu long

[hidden flame]

does seem to be stabilising

[scarlet igloo]

us long down?

[thorny dune]

Yes, taking a look now

[hidden flame]

its GMCs fault

seems to be stabilising tho

[glass viper]

got into main with an east coast VPN

[hidden flame]

Cali seems fixed now anyway 😂

[woeful pilot]

its up

[glass viper]

[hidden flame]

Cali 0% PL so yeah

[violet kernel]

us long down?

[raven mist]

Its booting up

[glacial cedar]

How long???

[fast pagoda]

EU Long is running fine now

Edit: Still small lags, but not freezing for 30 seconds.

[sharp pike]

jackshit

its starting to lag again

[fast pagoda]

No lags since 5 Mintues

[sharp pike]

i just had laggs for 2 mins

[sleek plover]

how do you make a ticket

[smoky cape]

!ticket

[glass olive]

Hey, @sleek plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron nexus]

help

https://steamcommunity.com/profiles/76561198335528406/

[forest linden]

hay admin how is my appeal looking

nvm just checked it out thank u for the week ban i seriously had no knowlesge of him cheating

[inland thorn]

hello can you mabe put eu long on 600 slots 156player que for like 2h

[gleaming sky]

!slots

[glass olive]

Hey, @inland thorn

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[inland thorn]

okay ty

[gleaming sky]

Happy to help.

[hexed nimbus]

That’s why it’s only a week and not a perm

[gusty radish]

Rustoria eu long help server

[gilded thorn]

hello i got banned 1300 days ago for a stupid mistake i made on my part and i cant submit a second appeal
i would greatly appreciate it if i could have a second chance and i would do anything to get unbanned and play again on rustoria servers
76561198844018609

[hexed nimbus]

Once denied that’s it it’s the final decision especialy in regards to cheating

[gilded thorn]

wasnt cheating, got EAC banned for having a script of another game running, i resolved the issue with eac and every other server but the only server i actually play on denied it

[hexed nimbus]

Sure it was and I bet it was a brother that installed it

[gilded thorn]

??, it was a farming script that i made and why would i cheat on an account that has 15k hours and 1500$ worth of skins

i played on rustoria for years when it came out and i used play with schaadt alot before he even became a chat mod

[unkempt torrent]

nvm got in

[fathom folio]

can someone look at my appeal #791b16

[hexed nimbus]

1 to 3 business days

[past sandal]

Can we get an admin to look at a player on US Long? Several tickets submitted

[tribal merlin]

hi is there a way to get notifications once california issue has been resolved?

[hexed nimbus]

actual ticket on website or trough /ticket command or did you make a F7 as F7 reports only go to Eac/facepunch

[past sandal]

we did a ticket through the /ticket add

[hexed nimbus]

then the will get to it as soon as the can just be patient

[warped warren]

why is there no weekly vips for eu long?