support

[reef stone]

76561199175374175

[raven mist]

Fixed

[crimson lantern]

thanks

[small compass]

<@&274971100184576010> I wrote an appeal and it says "Your appeal has been approved. You are no longer able to add to the appeal." but there is a ban, what does that mean?

[raven mist]

Checking

[reef stone]

cool thanks

[primal vale]

bro i cannot wake up bro, i am paralized

[reef stone]

i bought vip to play with my friends and it says hacking like whaaaatttt

[raven mist]

Dm me 🙂

[snow eagle]

@raven mist No .co servers have been played.

[primal vale]

finally woke up

[snow eagle]

@raven mist look look

[formal panther]

why do i have 8mins cooldown on rustoria eu long

[slow iris]

why i cannot use boost kit on 5x?

[reef stone]

@raven mist dm you

[primal vale]

nvm i am parlized once again

[arctic crescent]

Why am I muted on US long?

[fathom estuary]

Hi, does the server EU No BP x10 wipe again tomorrow ?

[rough hemlock]

restock EU LONG VIP please!!

[wispy dirge]

?steamid

[glass olive]

Hey, @arctic crescent

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusky shadow]

i got banned for something but only for a day

[arctic crescent]

76561199024208882

[small compass]

<@&274971100184576010> I wrote an appeal and it says "Your appeal has been approved. You are no longer able to add to the appeal." but there is a ban, what does that mean? 76561198841310332

[remote skiff]

hey is it possible to transfer VIP from one server to another?

[icy mountain]

Can a mate buy me vip for us long and how do we go about it

[wispy dirge]

Your mute will remain in place.

[lyric basalt]

If it wasnt used please make a #payment-support ticket

[arctic crescent]

Do I get a reason so I don't reoffend...?

Or am I beign 1984ed?

[jaunty flax]

i have so many lags cant do anything its going up all the time and tried to restart the rust and the server

[slow iris]

@lyric basalt why i cant use booster kit on 5x?

[balmy sonnet]

His question is pertinent!

[dusky shadow]

i got banned for "hacking" and i dont know why
76561198979331491

[lyric basalt]

!appeal

[glass olive]

Hey, @dusky shadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow eagle]

@lyric basalt This was my first .co tour of the server and then rust disconnected hacking

[dusky shadow]

i did

[formal panther]

who can help me

[snow eagle]

@raven mist This was my first .co tour of the server and then rust disconnected hacking

@balmy cypress This was my first .co tour of the server and then rust disconnected hacking

[small compass]

I wrote an appeal and it says "Your appeal has been approved. You are no longer able to add to the appeal." but there is a ban, what does that mean? 76561198841310332 can anyone help me?

[formal panther]

and now my vip is not workingggg wtfff

[primal vale]

is there any network support?

[raven mist]

#payment-support

[raven mist]

There is, but its force wipe so it can be somewhat delayed

[rough hemlock]

When will the vip restock for EU LONG?

[formal panther]

i dont think

[cinder heart]

guys ur trash fix ur vip

[noble terrace]

#payment-support

[small compass]

<@&274971100184576010> I wrote an appeal and it says "Your appeal has been approved. You are no longer able to add to the appeal." but there is a ban, what does that mean? 76561198841310332 can anyone help me?

[raven mist]

Checking

[primal vale]

it dosent restock, once elses vip expires then its added to stock

[raven mist]

Fixed now, try to join

[fathom estuary]

Hi, does the server EU No BP x10 wipe again tomorrow ?

[rancid barn]

<@&274971100184576010> me ping is 13333 and not going down can u help

[raven mist]

Yes

[snow eagle]

I didn't even do a game until a month ago @raven mist

[raven mist]

#network-support-old please

[primal vale]

is the network support is for ingame network support or something else?

[strong bane]

just sat through the 175 player queue on long, now that im in I am stuck on receiving data, but I can hear all the game sounds (people running, birds in the background etc) but I can't actually play, ive never had this happen before but queue skip is sold out and I don't wanna just throw away the queue I sat in

[formal panther]

its also like that for me

[raven mist]

Ingame network support yes, not sure what else 😛

[terse jacinth]

HI, i dont know why but i got 12K ping in the server and restart its not working

[fathom estuary]

Thx sir ^^

[coarse narwhal]

во сколько рестарт на еу лонг?

[primal vale]

in the network support it said not in game idk

[subtle cargo]

hey guys my game crashed on us medium and it put me in que

theres no way to get back in:??????

[snow eagle]

I don't know, it's closed for a few days, I haven't played the co server @raven mist

[rancid barn]

but theres no one helping im waitng and no one is here

[primal vale]

is there support for ping problems? or is it my issue ?

[uncut hornet]

bro i just got unbanned for ban evasion and just got banned again for it

[strong bane]

is there anything that <@&274971100184576010> can do? or do I just have to re queue

[raven mist]

it is for ping issues

[raven mist]

Requeue im afraid

its a gamebug

[strong bane]

sick

[proven violet]

hi

[terse jacinth]

HI, i dont know why but i got 12K ping in the server and restart its not working

[raven mist]

Its force wipe, so yes it tends to get busy

[uncut hornet]

this server so bad how tf am i banned for no reason

2 times in a row

[misty scroll]

#network-support-old

[raven mist]

What server?

[misty scroll]

Please make an appeal

[formal panther]

i have made a ticket 30mins ago and still no one helped me can some1 help me

[subtle cargo]

@raven mist theres now way for me to get back into us medium i crashed

[raven mist]

What server ru having issues?

[subtle cargo]

and it put me in que

[raven mist]

Correct

[uncut hornet]

i did and as soon as the was unbanned i joined and i just got banned again

[terse jacinth]

EU medium

[misty scroll]

Please be patient while waiting for appeals to be processed

[subtle cargo]

NICE SERVER!!!!!

[magic belfry]

eu small more slots plzz

[proven violet]

the server kicked me and my 2 premades for talking to an npc at the ranch

[misty scroll]

Can you send me your SteamID please?

[raven mist]

Thank you

[primal vale]

rustoria eu long, i cannot wake up and when i do i have 11000 ping

[little dove]

bro i just got flyhacked out of us meduim and now i gotta sit in a 200 player que

[magic belfry]

DXDXDXDDXEDX

[primal vale]

and most times i get kicked for being unresponsive? when i cannot move

[uncut hornet]

76561199105283172

[magic belfry]

eu small more slots plzz

[primal vale]

what

[proven violet]

help pls

[wanton thicket]

hey shenzyy can i get help?

Ive been staring at recieving data for 5 mins now, any solution?

[raven mist]

Only way to resolve it is rejoin

game bug

[magic belfry]

11000 ping me too

[little dove]

@misty scroll is there anyway you can allow me in rustiora medium i got kicked for flyhack and now i gotta wait n que

[proven violet]

the server kicked me and my 2 premades for talking to an npc at the ranch

and now it makes us stand in line again

[primal vale]

i got a cooldown for 6 minutes now, is it always like that for wipeday? i dont play rustoria much

[raven mist]

Shouldnt be no, if others had it the discord would've exploded

Waiting on our network engineer is all you can do now i'm afraid

[dawn kelp]

check your website pls ❤️ i make a tickets Appeal #85dd83

[formal panther]

when will he get on

[dusky shadow]

i sent my appeal in but im still confused cuz i got game banned but the game ban only lasts until august 1st 2024?
76561198979331491

[raven mist]

We dont manage gamebans

[dusky shadow]

oh alr

[raven mist]

You're probably temp EAC banned

[dawn kelp]

okk

[dusky shadow]

yea could it be cuz i was modding in gta 5 earlier

[solar hamlet]

@raven mist why dont you up eu main server slots?

[raven mist]

EAC has nothing to do with GTA afaik

[raven mist]

!slots

[glass olive]

Hey, @solar hamlet

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[raven mist]

^

[misty scroll]

Fixed now

[proven violet]

more slots for us small pls

[uncut hornet]

thank you so much

[hearty sleet]

!slots

[glass olive]

Hey, @proven violet

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[eager parcel]

GFG

[proven violet]

okey man but the server kicked me and my 2 premades for talking to an npc at the ranch

[cursive maple]

dear administrator, please help, Receiving Data is stuck, what should I do?

[lilac saffron]

@raven mist can do they restock eu long

[proven violet]

and now it makes us stand in line again

[snow eagle]

@raven mist vpn

why

[lyric basalt]

!appeal

[glass olive]

Hey, @snow eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner saffron]

how can i buy VIP status?

[late falcon]

official link where i can buy vip\

[ocean thistle]

!vip

[glass olive]

Hey, @inner saffron

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ocean thistle]

!vip

[glass olive]

Hey, @late falcon

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[inner saffron]

its out of stock

[ocean thistle]

You'll need to wait for it to be back in stock. Did you get the role to be notified when it is?

[near halo]

Is it possible for my friend to transfer me his vip? (hes not playing this wipe)

[snow eagle]

@lyric basalt I did, but I didn't play the co server a month ago

[inner saffron]

wdym role

[ocean thistle]

!vipstock

[glass olive]

Hey, @inner saffron

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[terse jacinth]

can someone answer my ticket

[ocean thistle]

All Administrators have access to the tickets but only our network specialist team will be able to assist you in most cases, do not @ or DM them.
This will not decrease your ticket time.

[pearl roost]

my vip for us man is not working what do i do

[gritty basin]

i got connection attempt filed on rustoria @ocean thistle can u help me?

[pearl roost]

us main

[formal panther]

can some1 answer my ticket it has been an hour

[ocean thistle]

Server?

[gritty basin]

all rustoria servers

[proven sun]

i got connection attempt filed on rustoria. Steam id 76561198211064327 eu long

[ocean thistle]

You'll need to be patient for someone on our payment team to assist you

[gritty basin]

. @ocean thistle

[ocean thistle]

What server were you trying to connect to?

[deft hazel]

Hey Hai Question.

[rough hemlock]

how long does it usually take?

[gritty basin]

@ocean thistle

[ocean thistle]

Are you trying to connect to EU Long also?

[proven sun]

All rustoria servers

[gritty basin]

he has this problem

[deft hazel]

Im loading into Rustoria Us Long and Im Just Stuck on Recieving Data for about 20 minutes.

[ocean thistle]

!vipstock

[glass olive]

Hey, @rough hemlock

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[ocean thistle]

Rust bug, you'll need to reconnect :/

[ocean thistle]

Are you or him having this problem?

[pearl roost]

thank yall

[proven sun]

me

[gritty basin]

him

[ocean thistle]

!steamid

[glass olive]

Hey, @proven sun

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mellow violet]

I was connecting to us long and i sat through the q however, when it got to 0 and I finaly began to connect to the server, I was stuck on recieving data for around 10min and tried to reconnect but it placed me at they back of the q. Am i able to get a q skip for this?

[ocean thistle]

Unfortunately, you'll need to wait in queue again

[deft hazel]

76561199114506483

[ocean thistle]

Bob that wasn't for you, you'll need to reconnect sadly :/

[proven sun]

Steam id 76561198211064327

[deft hazel]

luke got me

[haughty hinge]

Hey

[ocean thistle]

Oh nice

Thanks Luke!

[haughty hinge]

ADmin I need help w vip pass for main

I bought it but it hasnt sent mea dm yet or confirmed

With the yellow donater tag

nmevermind

[ocean thistle]

Are you able to connect to another server like RTG to see if you still have the issue?

[hot edge]

im almost loaded into the server after waiting in queue for over an hour and now my game is stuck saying receiving data for the past 10 minutes. If i restart my game will there be a grace period and if i miss it will i be able to bypass the queue somehow cuz there is no way im waiting even longer after just waiting for this long.

[deft wagon]

admin

[ocean thistle]

Unfortunately no, you'll need to wait in queue again

[inland thorn]

is some more vip for eu long coming im new

[proven sun]

all rustoria servers not work. main, medium, long

[deft wagon]

@ocean thistle i need ask you my ping at .co eu medium 10k i dont know why only medium

[ocean thistle]

Try this

connect rtg.rustoria.uk:28010

[mellow violet]

@balmy cypress I had the same issue (76561198840362993)

[ocean thistle]

You'll need to fill out the network ticket with the relevent information. I am not a network engineer to assist you further. Once you fill out the information, our network engineers will assist you in your ticket

[proven sun]

same problem

[ocean thistle]

Strange, my next suggestion would be to restart your PC and modem.

[inland thorn]

somone know when new vip come for eu long?

[snow eagle]

@ocean thistle I'm not a hacker

[ocean thistle]

!vipstock

[glass olive]

Hey, @inland thorn

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[ocean thistle]

!appeal

[glass olive]

Hey, @snow eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[storm wave]

hi, my vip don't work on EU Main (76561198297586848) i paid the 30 days the "2024-07-18 14:10:39" can someone help me ? ^^

[ocean thistle]

Please create a ticket in #payment-support and fill out all the necessary information!

[storm wave]

thx !

[ocean thistle]

[severe vigil]

76561199189703206 stay afk recуcler 30 min

[raven mist]

No rules against that

[hot edge]

theres 340 people ahead of me now. Please help or at least let me buy vip. Ive already waited over an hour just for my game to bug out. Please.

[severe vigil]

I fucked his mom

[raven mist]

Thats great i guess

[ocean thistle]

!vip if it's in stock, but other than that I cannot help more I'm sorry :(

[glass olive]

Hey, @hot edge

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[snow eagle]

Can't appeal it, he says I have an injunction, I don't even know why I'm hacking.@ocean thistle

[formal panther]

can some1 help me

[snow eagle]

Can't appeal it, he says I have an injunction, I don't even know why I'm hacking.

[primal vale]

why is the rust ping is so bad, while i am connected to the discord call just fine. its not my connection bro

[ocean thistle]

Resolved I believe

[raven mist]

Your connection could be completely fine. Its the route to the server that can cause issues. Might be helpful testing with a VPN

[primal vale]

wont i get banned for using a vpn?

[gritty basin]

can u help to my friend? he has connection attempt filed on all rustoria servers, steam id 76561198211064327

[raven mist]

We dont ban for VPN's

[spring yew]

I was not able to connect to server and crashed while loaded in with audio i need help getting my spot back

[raven mist]

Can try a vpn aswell

[formal panther]

can i use a vpn?

[raven mist]

or make a #network-support-old ticket

[formal panther]

i did

[spring yew]

que did not save my spot how can i appeal

[formal panther]

an hour ago

[primal vale]

and is the network support active? i might just wait till i get support

[raven mist]

We dont have a grace period

[spring yew]

so the thing rust enabled to help people when server hosts have issues you manually disabled?

nice

will be switching no a non dogshit server

hope people buy ur skip que

[raven mist]

Enjoy your time elsewhere!

[raven mist]

Should be yeah

[lament canyon]

!appeal

[glass olive]

Hey, @lament canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic marlin]

can someone check my ticket

[raven mist]

If its a payment ticket, please be patient as only a few can help you with that

[civic marlin]

ok

[formal panther]

can u check my ticket\

[mortal mist]

Bro I really just timed out at number 6 in que for US Long

[dawn kelp]

can you check ticket pls ❤️

[long moat]

5 days later still no response to my ticket so good luck boys

[mortal mist]

At what point do you guys increase server size? There are 400 people in que.. ffs..

[ocean thistle]

Your appeal was responded to days ago

1 day after you submitted it

[hybrid robin]

@ocean thistle can you get reported for pushing bodys out of fishing village

[daring vigil]

can i get a unbann been like 2 or months

[balmy cypress]

?Appeal

[glass olive]

Hey, @daring vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

Like jumping on their heads?

[formal panther]

can u help me

[ocean thistle]

You'll need to wait for our network engineer to get back to you

[formal panther]

@ocean thistle

[formal panther]

can i use vpn?

[ocean thistle]

Yes

[ocean thistle]

Yes

@formal panther Yes

[formal panther]

ok

[ocean thistle]

np

[daring vigil]

already appeald got ghosted and rejected

a while back

[formal panther]

when will ur network engineer help?

[hybrid robin]

@ocean thistle no with like metal ore and wood like when the body turns to a bag

[formal panther]

cuz i opend my ticket 10mins after wipe

[ocean thistle]

As soon as they are available, we are all here on a voluntary basis :) Thanks for your patience in advance!

[formal panther]

like an hour and 20mins ago

[hot edge]

please restock vip im gonna lose my mind if i cant play some rust soon

[ocean thistle]

No, as you been able to make objects move by throwing things at them - you're no safer in a safe zone AFK with people pushing you out by jumping on your head, than a bag is lying on the ground having stuff thrown at it. I hope this answers your question

[dawn kelp]

can you check my appeal pls Appeal #85dd83 ❤️

[ocean thistle]

Sure, giving it a quick look :)

[shrewd shale]

hello, I can't appeal the ban because of a bug

[ocean thistle]

I'm going to send you a DM. Please check there!

[dawn kelp]

okk

[ocean thistle]

The first screenshot explains your situation

Please read the Admin's response

[shrewd shale]

yes

I saw he wrote that he couldn't check and when I came in he asked me to write an appeal again

@ocean thistle

[ocean thistle]

I'll try to get back to you in a little bit if you can wait. I'm helping another player right now

[shrewd shale]

im online

no problem, please do @ on me

[noble terrace]

You just submitted an appeal 1 hour ago. Please wait for the admin who banned you to respond to your appeal.

[thorny dune]

You are reading the response to your cheater report, not your appeal. Click the second tab and you will see that your appeal is still pending.

[shrewd shale]

I have already been given an answer and asked when I log in to create a new ticket

[thorny dune]

#support message

[shrewd shale]

I'm sorry I didn't notice I'm very n\ervous about the ban

[thorny dune]

It's okay, I understand, the banning admin will check and respond as soon as possible.

[shrewd shale]

please respond to my appeal in the near future, I really want to catch the wipe

[proven violet]

man, I had 10 people left in line and I jumped again

[terse jacinth]

can someone check my ticket?

[shrewd shale]

м

[shrewd shale]

I bought a VIP and I'm banned for 11

[cedar compass]

why does it say i have vip but i cant log in????

Im getting qued with a 3 week old VIP??

[midnight quiver]

i have VIP and i cant load in

why do i not have Q skipp???

admins?

[raven mist]

#payment-support please

[dusk vapor]

@balmy cypress in case of extending sub while having remaining few, sub days will be added to current or just replaced ?

[midnight quiver]

@raven mist i see other people are saying the same problem

what is the problem?

[raven mist]

You'll still need to make a ticket to have it fixed

[midnight quiver]

@raven mist thank you. i made the ticket but do u know how long it will take?

[raven mist]

Asap! Cant give an ETA

[hybrid tinsel]

br long dcing again...

[languid lagoon]

can u restock vip for us long?

can u restock vip for us long?

can u restock vip for us long?

[brave lance]

Hello, when someone's VIP/queue skip expires for that particular server then it will become available for anyone to purchase. You can react in https://discord.com/channels/274965952116817920/1007451982849659020 to the server you're interested it and you'll get a notification as soon as a VIP slot is in stock again for the server(s) you react to.

[languid lagoon]

ill pay $100 for extra vip slot!

[little crane]

hello can u check my ticket

[smoky cape]

!vipstock

[glass olive]

Hey, @languid lagoon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[languid lagoon]

!vipstock

[glass olive]

Hey, @smoky cape

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[little crane]

Appeal #f4a9ce

[smoky cape]

Thanks

[little crane]

hello can u check my ticket
Appeal #f4a9ce

[stiff widget]

!vipstock

[glass olive]

Hey, @smoky cape

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[brave lance]

!vipstock

[glass olive]

Hey, @stiff widget

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[little crane]

hello can u check my ticket
Appeal #f4a9ce

[languid lagoon]

restock vip ill paypal $100

[little crane]

hello can u check my ticket
Appeal #f4a9ce

[mossy hawk]

I would like to ask if I have purchased VIP, but can I switch servers？

[eternal loom]

PUTTING MORE VIPS HAS TAKEN ME OUT WHEN I HAD 150 IN THE QUEUE AND I'VE BEEN WAITING FOR 2 HOURS. THAT'S NOT FAIR. YOU CAN PUT MORE VIPS.

[brave lance]

https://discord.com/channels/274965952116817920/883058174570135572

[eternal loom]

PLESE

[abstract valve]

Hello! i bought vip today for one of your servers. i bought vip for EU LONG but all my friends are on EU MAIN... My misstake, but i was wondering if i can get vip on EU MAIN istead ?

[brave lance]

https://discord.com/channels/274965952116817920/883058174570135572

[smoky cape]

!vipstock

[glass olive]

Hey, @stiff widget

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[ebon peak]

create ticket

[mossy hawk]

I would like to ask if I have purchased VIP, but can I switch servers？

[safe heath]

adminnnnsnsnsnsnsns

restock queue skip us long

[rough hemlock]

they cant

[blissful locust]

why cant they restock the que skips

[safe heath]

why not

[rough hemlock]

it doesnt work like that

!vipstock

[glass olive]

Hey, @rough hemlock

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[smoky cape]

#payment-support

[blissful locust]

are you going to increase pop size on the servers or is that also a no

[smoky cape]

/slots

[glass olive]

Hey, @blissful locust

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[eternal loom]

and why don't they increase the number of people to buy the VIP?

[ebon glacier]

IM WAITING FOR A 2 FUCKIN HOURS TO GET IN THIS SERVER

DELETE VIP

IM GETTING MENTAL TRAUMA CUZ OF RICH BOZOS

[hexed nimbus]

Boohoo

[brave lance]

if it is not used, https://discord.com/channels/274965952116817920/883058174570135572

[uneven bobcat]

why did i get que i had 5 min protection

help???

<@&274971100184576010>

[smoky cape]

#announcements message

[uneven bobcat]

ah shit can u pass me through 1 time i buy later

i got kicked

prob bought vip for over 200 dollars in my lifetime

on rustioria alone

[shy remnant]

No we can not sorry

[brave blade]

i've been banned? im not sure why. i don't hack nor have i ever. i got over 3k hours, i even just bought VIP to play with my buddy. I went afk and came back to being disconnected, tried rejoining and im "disconnected, hacking". How do i appeal this?

[ebon glacier]

womp womp

[fossil bramble]

hi i am having the same issue as sad panda i have never cheated and never will it just says disconnected hacking my steam account ishttps://steamcommunity.com/profiles/76561199745416704/ can someone please help me i just bought vip and i want to play... is this like a glitch going on?

[ebon peak]

is there a chance you can add recycler to AA14 or something like that the entire right side of the map dosent have a recycler

[winter moat]

yo i am really mad right now i got banned again i waited 3 hours for beging banned
Ban reason: Ban Evasion
What reason is that
the second i joined rust i got banned twice
i really need to play this server i don't even hack, i just bought Rust and have like 29 hours

[dawn kelp]

same for me

[winter moat]

!appeal

[glass olive]

Hey, @winter moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eternal loom]

se puede pasar el vip a un amigo

@brave lance

<@&274971100184576010>

[thorny dune]

Hey there, this should now be fixed and you can connect

[eternal loom]

You can give your VIP to a friend or share it

[umbral frigate]

i just got banned for playing with a cheater i didnt even know he was cheating i just joined his team can i have some support

[thorny dune]

If your VIP has not been used it may be eligible, open a #payment-support ticket and the team can check for you

[thorny dune]

Your first step should be to submit an appeal https://rustoria.co/support/appeals, we will review it as soon as possible

[lunar radish]

50 people just got banned

[winter moat]

can u please handle this

[winter moat]

.

[lunar radish]

tons of random people just got banned on US small

I was playing and got kicked, I didnt know he was even cheating

[gloomy sparrow]

!appeal

[glass olive]

Hey, @lunar radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[surreal patrol]

When i can buy vip? Because on store write that it out of stock

[winter moat]

yo i am really mad right now i got banned again i waited 3 hours for beging banned
Ban reason: Ban Evasion
What reason is that
the second i joined rust i got banned twice
i really need to play this server i don't even hack, i just bought Rust and have like 29 hours
<@&874995535881326632> I've been waiting to get this handled

[umbral frigate]

please check my ticket i just got banned for playing with randoms

[lunar radish]

same

[umbral frigate]

they said there not even cheating too

[lunar radish]

we are on a team and they said they arent cheating

[meager shale]

i thought there was a 5 minute grace period to game crashing

[north crest]

#announcements message

[lunar radish]

!ticket

[glass olive]

Hey, @lunar radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[umbral frigate]

!ticket

[glass olive]

Hey, @umbral frigate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lunar radish]

I dont trust logging in can I just make a appeal thru discord

[brave blade]

my banned didnt even show up on the website when i logged in

[gloomy sparrow]

!appeal

[glass olive]

Hey, @winter moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

#support message

[fossil bramble]

bro what?

[gloomy sparrow]

All appeals goes through the website

[meager shale]

me and my teammate just crashed, idk why yall dont allow the slot reservation feature

[fossil bramble]

mine either i never even got banned

[meager shale]

and dont give enough vip either

[thorny dune]

Hey, if you'd like to send me a DM with your SteamID I can take a look at what's going on

[verbal jackal]

anyone familiar with the error of: ArgumentNullException: Value cannot be null

[fossil bramble]

it just says disconnected hacking

ive never cheated idk whats going on

[static quest]

RESTOCK US LONG

[gloomy sparrow]

#announcements message

[winter moat]

i can't appeal it dosn't let me. it says Ban Not Found

[meager shale]

i see that, but why

[gloomy sparrow]

@winter moat

[winter moat]

hey

[gloomy sparrow]

The reason is in the message i linked you

[wanton kestrel]

hi support team, can you send the BR Main map? It errors when downloading 😦

[meager shale]

then restock long

like even like 20 passes

[gloomy sparrow]

!vipstock

[glass olive]

Hey, @meager shale

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[meager shale]

yall would make money too, and ik thats what yall are all about anyways

[civic marlin]

fr if they make them like 25 I would still buy

!vipstock

[glass olive]

Hey, @civic marlin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[verbal jackal]

any ideas?

[meager shale]

google it

[verbal jackal]

not common enough i suppose, has no fixes on google

[fast totem]

Man... I must say... server is running like dick.. BUT whats new 🙂

[versed vale]

Yes, it's a C# error -- Your game is throwing errors I presume?

Do you have a stack trace possibly? For example, did you screenshot when or where it happened?

[verbal jackal]

No, just disconnects me whenever I load back in

Just in my base, its not a red line of text top left, its a full server disconnect

[wanton kestrel]

hi, can anyone sned me the BR main map or tell me where to download it manually?

[versed vale]

Oh, thats aggravating. Could you possibly cause it to occur again, and press F1 to open the console, and click this for me?

It should be noted that this is a Rust issue, and not a rustoria issue -- Rustoria cannot help exactly.

[verbal jackal]

holy shit 260 player queue, yeah im restarting everything rn so I'll get it if it happens again.

[versed vale]

But, I'm a software engineer, so I might be able to help!

[verbal jackal]

I know its a rust issue, I just have a better time in this support channel than others

[versed vale]

Understood! Also, DM me the log file that is generated, juuuust in case it contains anything personal. I will do my best to see if I can figure out why it is occurring. In the meantime, if you have not already, verify your game files on steam.

Its possible that the rust update failed to overwrite a file or two, and there is an issue with the game files, so re-verifying integrity is always good.

[meager shale]

restock\

us

long

[blissful kayak]

PORQUE ME SACO EL SV Y ME PUSO EN LA COLA¡?

[urban mirage]

<@&274980199668645888> Us Main Crashed

[dull bobcat]

MAIN ID DOWN

[blissful kayak]

BR LONG

[versed vale]

?vipstock

[glass olive]

Hey, @meager shale

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[sage falcon]

us down

[versed vale]

US Main?

[sage falcon]

yes

[merry mauve]

server down?

[versed vale]

Passed along, another staff member has alerted the Dev team.

[sage falcon]

its crash everyone

[sage falcon]

yea

[versed vale]

They're looking at it.

[merry mauve]

ahh ok

thanks dev team

[fading spear]

when is main coming up bruh we just killed 8 people lol

[versed vale]

The dev team is actively looking at it!

[leaden sail]

bruh i just downed bradley with a bow now server goes down can i get free vip?

[vagrant bear]

was someone bugging out the server cmon son

[near halo]

!vipstock

[glass olive]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[empty shoal]

Brother, I'm dismantling the house. I already have 16 bean jar bombs on me, and your server has crashed

[upbeat stone]

Hey just got dropped from main, can't connect?

[timid trout]

Why is everyone dead on US Main. I've picked up so much loot.

[versed vale]

The devs are actively working on Main. It is having issues currently.

[upbeat stone]

Yeah that hit me, thankfully was in fish village

[deft ruin]

whyats wrong wit main

@versed vale

or someone

[versed vale]

The devs are working on it. Give it a bit!

[deft ruin]

mhhh k

i had ak on me]

[gloomy sparrow]

@halcyon plinth @wanton kestrel how can we help

[halcyon plinth]

we just thre 3 airdrops before server restart and now all are gone

[wide nymph]

i would like an ak when i spawn in the beach

[halcyon plinth]

were on smoil

[worthy phoenix]

wait is main online?

[wanton kestrel]

Hi Plate, i just need the map file for BR Main

[gloomy sparrow]

Nothing we can help with i'm afraid, we do not interfere with game play

[worthy phoenix]

wait is main up right now @gloomy sparrow

[halcyon plinth]

thats some damn bs

[gloomy sparrow]

https://maps.rustmaps.com/252/3479d16e721044c195e3153c24932779/procedural__4000_OhJ4s3BFXUC5DjsXJdGLVg.map

@marble iron how can we help

[iron kraken]

Is main up?

[timid trout]

It's been up

[marble iron]

i want my vip refunded

[gloomy sparrow]

Not atm no it's being worked on

[marble iron]

since server is down

[timid trout]

I'm collecting all the dead bodies

[gloomy sparrow]

!refund

[glass olive]

Hey, @marble iron

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[wanton kestrel]

@gloomy sparrow thank you!!

[warm mulch]

@gloomy sparrow ETA??

[marble iron]

i already made a ticket

[warm mulch]

DAVUID CRASHING out over the server being down

[iron kraken]

Why’s it still say it’s up

[warm mulch]

like calm down

[marble iron]

yeah

i wanna hop on medium

if main is gonna be down

[warm mulch]

you do you

[gloomy sparrow]

no eta atm

[warm mulch]

itll probs be up in like 10 min

[marble iron]

so i want a refund on main to buy meduim q

yeah im not waiting 10 minutes

[worthy phoenix]

why does itsay 840 out of 850 as well as 230 in queue

[toxic plume]

stfu linear im horny asl

[timid trout]

OK, finally got disconnected. I collected so much.

[upbeat stone]

Is main gonna get rollback

[warm mulch]

tinker thinks he slick

[timid trout]

you can think what you want, but there is a shit shack with 3 inventories of stuff.

[toxic plume]

i donated why i dont got the star

[warm mulch]

sure buddy

tinker cappin his ass off

[toxic plume]

who wanna e sex?

[warm mulch]

mods ban him

[tidal ember]

plate when up

[gloomy sparrow]

Move to #general if you don't require support or you will be muted we are aware of the issues and devs are working on it

[toxic plume]

wheres the hella horny channel

[tidal ember]

eta?

[shrewd shale]

please consider my appeal #0ab12b

[gloomy sparrow]

@fleet cradle @blazing crown how can we help

[marble iron]

im in because i have a refund request

[blazing crown]

im in que

when i have vip

[gloomy sparrow]

wait for a member of the payment team to respond thank you

[gloomy sparrow]

#payment-support

[marble iron]

alright

should i leave support or

[fleet cradle]

had a quick question regarding playing on the server with one of my accs

[gloomy sparrow]

what kind of question?

[blazing crown]

i sumbiteed a ticket but im not sure if it worked or not

submitted

[fleet cradle]

would prefer to explain over voice rather then typing it out if possible kinda confusing

[dapper depot]

WOOOOO

[sage falcon]

v

[solemn light]

can u guys open more slots on us med it was at 450 b4 server crash now its 350 😦

[obtuse spruce]

NAH NO MORE PATIENCE

[kindred gorge]

빌어먹을 놈을 잘라버려 너희 우상숭배자들

빌어먹을 놈을 잘라버려 너희 우상숭배자들

[blazing crown]

did i submit a right ticket?

[kindred gorge]

빌어먹을 놈을 잘라버려 너희 우상숭배자들

[trim lion]

"top of the line hardware"

[shy remnant]

Stop spamming @kindred gorge, may you translate your message ?

[kindred gorge]

no

[silent bramble]

yo i cant type in general im trying to find fine shyt where she at

[marble iron]

fine shy pretty face

[kindred gorge]

빌어먹을 놈을 잘라버려 너희 우상숭배자들

[shy remnant]

Ok

[kindred gorge]

빌어먹을 놈을 잘라버려 너희 우상숭배자들

[solemn light]

@shy remnant can u guys open some more slots on us med

[silent bramble]

@north crest Hey fine shyt

[kindred gorge]

translate it your self

[hollow tide]

muting gen chat is wild 😔

[arctic idol]

20 minutes

[marble iron]

am i gonna get a refund

[shy remnant]

Stop spamming please

[woeful pilot]

SHITY ASS SERVER

[thorny nacelle]

US MEIN DOWN

[thorn nexus]

hey hurry up US MAIN

[shrewd shale]

please consider my appeal #0ab12b <@&874995535881326632> <@&274971100184576010>

[warm mulch]

ITS UPPPPPPP

[potent atlas]

Gg Ferry Team

[torn pine]

Main is online

[warm mulch]

HOYLSHITTTTT

[pale ether]

client.connect main.rustoria.us:28015

[toxic plume]

THEY SHOULD ADD BEASTIALITY TO RUST

[potent atlas]

Ferry team better load quick

[wide nymph]

FKKKKKKKKKKKK

[toxic plume]

THEY SHOULD ADD BEASTIALITY TO RUST !!!!!!

[arctic idol]

connect vanilla.rustoria.us:28011

[thorny nacelle]

ROLLBACK?

[solemn light]

bruuuuuuuuuh open more slots on US MEDIUM

[wide nymph]

this queue is ass

[woeful pilot]

roll back

[clever dew]

how big of a rollback?

[wide nymph]

i waited 2 hours and i didnt even get fuckin in

[pale ether]

fresh wipe now

[versed vale]

No need to ping the admins. They are actively looking at it, and will get to it when they can.

[spice stag]

i just purchased monthly and this rollback took it away

[blazing crown]

same

[spice stag]

who do i speak to to get my que skip back

[blazing crown]

i cant get in

[shy remnant]

Can you guys make a #payment-support ticket ? With your proof of purchase

[spice stag]

I just purchase it

[blazing crown]

can yall close my ticket so i can prove it

[spice stag]

balboni

[shy remnant]

Wdym?

[spice stag]

Balboni is my steam name i just purchased monthly

[blazing crown]

i submitted a ticket and luke close it

and reopen new one and im still waiting

[shy remnant]

Make a #payment-support ticket please with your Proof of Purchase and your Steam ID

[blazing crown]

im stuck in que when i have vip

[versed vale]

@solemn light This is only for feedback suggestions! If there is a technical issue with the server (Such as slots not increasing as they should), please post into #support! Specifically, here.

[shy remnant]

#support message

[thorny nacelle]

I got stuck in negotiating connection

[versed vale]

?serverslots @solemn light

[glass olive]

Hey, @solemn light

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[solemn light]

Yes server slots

F

that sucks

[blazing crown]

i cant take my ticket back, can yall close so i prove it

can i please get help ive beenn waitin gin que for past 10 mins

when ive paid for vip\

[granite willow]

My VIP is not working, I'm 270 players in the queue

[blazing crown]

i can resubmit a ticket

[spice stag]

i submitted ticket pls get me my darn skip back

what else do i gotta do here

gave id

[torn heart]

Get you your skip back?

[blazing crown]

ive been waiting for a min i just wanna play

[granite willow]

The first few hours of wipe are crucial, is there any ETA or indication that the team is working on this?\

[spice stag]

yea que skip is very important only reason i get it for begin of wipe

especially force wipe

[torn heart]

did you buy vip and it's not working?

[blazing crown]

'yes

[spice stag]

yes it did work

but then server crashed

[torn heart]

Did you guys make payment support tickets?

[blazing crown]

yes but they closed it

[spice stag]

i made support ticket with my steam id

[ripe falcon]

yes

[lunar hamlet]

Trying to create a ticket on the website and is telling me to wait for a countdown, but the countdown does not exist

[granite willow]

Whats a payment support ticket?

[ripe falcon]

yes

[spice stag]

yahll know i purched i gave my ID

[torn heart]

For support with payment / VIP issues

[spice stag]

i can post here

but has my address

[torn heart]

I'm not a payment support member so my reach it very limited

[spice stag]

pic

[torn heart]

i'd recommend keeping it in the ticket and just waiting

[lunar hamlet]

I need to report a racist player

[torn heart]

!report

[glass olive]

Hey, @lunar hamlet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spice stag]

this is only reason i got que skip is to beat the rush of people

[granite willow]

Ok a payment support has been submitted, now what?\

[spice stag]

okay i think mine works now thank you good amins

maybe not n/m

[granite willow]

This appears to be a widespread issue, is there any official statement?

[blazing crown]

mine is still not working

[torn heart]

!mute 970849000733442068 6h Racism

[glass olive]

:ok_hand: temp-muted keny (@fentanylkeny) for 6 hours (Racism)

[torn heart]

Being racist isn't the way to ask for slots fyi

[granite willow]

Jacob can you please get us an official statement on the widespread issue of VIPs not working for queue skip

[spice stag]

MIne is fixed good job thanks for fast service

[torn heart]

I'm not payment support so that's not my area of expertise

[spice stag]

YOu guys are the best

[granite willow]

You're support, find out

[blazing crown]

mine hasnt

[spice stag]

BE nice maybe they help u better

[torn heart]

I'm not payment support, so I don't know regarding the issues.

[granite willow]

"not my problem", what a terrible support

[gaunt tartan]

Stop closing tickets when your not supporting us at all

[granite willow]

might as well call this channel useless, thanks for your support

[torn heart]

I have zero access to any payment support information, what would you like me to do?

[gaunt tartan]

Contact someone who does

[granite willow]

find out whats going on, provide some reassurance that the problem is beign addressed

you know, basic support

[gaunt tartan]

Reach out to the owner of the group?

[torn heart]

Payment support is actively going though the tickets as far as I can see.

[sharp pike]

pls fucking fix cheaters on eu large legit

[gaunt tartan]

@torn heart our tickets are getting closed by support with no support

[torn heart]

You should get a transcript in your DMs

and if it's closed, it's likely resolved I would reconnect.

[granite willow]

My issue was resolved within 10 minutes of putting in a payment support ticket

I recommend all of you with queue skip issues to place a payment support ticket right away

[balmy cypress]

Yes if you have any issues with queue skip, please let me know by making a #payment-support ticket

I wouldn't say its widespread though, only a small handful had issues.

Always happy to help either way, just need to let me know if there is an issue so I can fix it

[gaunt tartan]

Transcript says resolved, I've reloaded steam/rust entirely and still have a que🤣 just like everyone else that they've told that it was fixed

[mighty sorrel]

i recently appeal bc i get insta "hacking", i appeal but i dont think i explain me to good, i would like help or change my appeal

[simple pebble]

One message removed from a suspended account.

[hasty fractal]

hi, today when i try to join it says dissconected: Hacking

[gloomy dragon]

How do I cancel a subscription for vip

[hasty fractal]

what heppened,because i never cheated

[simple pebble]

One message removed from a suspended account.

[hasty fractal]

is it because of the update ?

[versed vale]

?appeal

[glass olive]

Hey, @simple pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[versed vale]

You'll have to appeal to figure out what happened! The admins will resolve it with you.

[versed vale]

?appeal

[glass olive]

Hey, @hasty fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

This is not something we would change on an official vanilla server, I would recommend you submit this as a f7 suggestion for Facepunch to change

[versed vale]

Admins will not interfere with gameplay! On vanilla servers especially, it is all default and they abide by the default game.

Didnt see Berch typing, sorry!

[torn heart]

on vanilla that's not something we are able to adjust i'm afraid

oh you already got a response, my

bad

[inland shard]

cheater on us long named 321 at dome

[glass olive]

Hey, @inland shard

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[little crane]

Can u some1 check my ticket

[silver halo]

how do i verify

like idk what to do

[round goblet]

Admin here?

check my ticket plz

[ebon peak]

where do i open ticket

[barren trellis]

how do i enter so i can redeam the discord kit

[candid loom]

Dear admins, i haven't seen a single ban of cheaters on @compact wyvern . Is the cheater problem permanently solved on that server ? Or you guys just don't care any more. My friends and I created a ticket for a hacker a few hours ago, but we didn t receive any response since.

[modest prism]

How come when my game crashes i have to sit in queue aghain?

[brave lance]

Some investigations may take longer than others but I can assure you it was looked into and a response was sent not too long ago

[noble skiff]

wht is the real eu main is it com or co ?!

[candid loom]

interesting, one minute after i wrote my comment here, the ticket got closed in game saying that they spent a "significant ammout of time" watching the player. I think thats BS

[brave lance]

100% coincidence

[candid loom]

mhm

[limpid zealot]

chill tf out damn

[brave lance]

Rustoria.co - are you looking for the connect link? If so: connect main.rustoria.uk:28010

[brave lance]

#announcements message

[frozen gyro]

any admin for cheater on rustoria x2 ?

[limpid zealot]

make a ticket you tard lmao

[hearty anvil]

!report

[glass olive]

Hey, @frozen gyro

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin abyss]

hi

[cinder birch]

I can't raise the base because of the zipline, can you help?

@wispy dirge @jagged escarp

[wispy dirge]

Nothing we can do I am afraid, the zipline is part of the map.

[mortal gale]

How do u get shop points? on trio 5x

[cinder birch]

omg ok

[granite bridge]

caiu ??

[stable stump]

sim

[violet lion]

They are cheating at power this is ridiculous

How do you report?

[paper acorn]

Is there an administrator online?

I bought vip, but I can't wait in line. Why?

why？

[steady cape]

Why are cheaters not being banned

ive seen no ban notifications, cheaters running everywhere

[violet lion]

how do I report

[wispy dirge]

?report

[glass olive]

Hey, @violet lion

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brave lance]

https://discord.com/channels/274965952116817920/883058174570135572

[storm sand]

need help hard cheaters about to raid us

[brave lance]

!report

[glass olive]

Hey, @storm sand

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm sand]

3 bullet roustoria us long

dont got time for that

need mod to come ban them

[tardy urchin]

I think yall got a hacker in yall support team

[storm sand]

i mean this is dumb just getting hacked on

[tardy urchin]

fr I got my items removed from some rustoria admin hacker

[storm sand]

server sucks

[tardy urchin]

the servers been fine

but getting my items removed is beyond me

[storm sand]

just get full cheated on cheaters come raid

[tardy urchin]

I just lost my most expensive skins to some admin with fake promises

[storm sand]

lets go

[tardy urchin]

did he get banned

[storm sand]

noi hes in my core rn

good ass admins fucking blow dickl

3 bulleted everyone

[tardy urchin]

damn

I still aint got my fucking skins back either

[storm sand]

we got people with 10k+ hours

we just got hacked on dude

[tardy urchin]

took my ox mask and three other skins

damn

that sucks dude

was it a 3x?

[brave lance]

!scam

[glass olive]

Hey, @tardy urchin

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[tardy urchin]

he didnt offer out skins

he told me to vote for YOUR skins

It was also a community Ambassador or something

[storm sand]

mods can we get a ban on these guys toria long

[brave lance]

they are not our skins, it is a scam and I would not believe anything they say

our staff team will NEVER reach out to you via Steam

I would highly suggest reseting your password immediately if you got scammed

[vestal orchid]

why?

[tardy urchin]

thank you for your support

[brave lance]

?steamid

[glass olive]

Hey, @vestal orchid

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vestal orchid]

you need my steamID?

[brave lance]

I'm sorry that you fell victim to that scam but please be careful in the future and do not trust anyone that reaches out to you via Steam or Discord claiming they are staff unless they have certain roles in this Discord. You can also report the person that just scammed you via their Steam profile -> click the three dots and click report player

[brave lance]

yes please

[summer turret]

такая же хуйня мужики

[brave lance]

в чем проблема?

[summer turret]

все как у miok

разбан прошел

но на сервер не пускает

[tardy urchin]

I did that now thank you bro

I think I might get my skins back

[brave lance]

?steamid

[glass olive]

Hey, @summer turret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ornate badge]

Hi just tried to join rustoria to join some friends and as I connected I got kick banned? never been on the server before what happend?

[summer turret]

76561198812842397

вот, дайте поиграть пж

я даже випки покупал

я нормальный сам по себе

[ornate badge]

Support help! I cant play, keeps disconnecting me for hacking??? never even connected to the server before here is my steam id 76561198024544599

[brave lance]

вы сможете играть через 15 минут. Пожалуйста, не спамьте соединение в течение этого времени. Подождите 15 минут без подключения, а затем попробуйте снова.

[ornate badge]

Is any support available to help me or do I just have to wait? Or does these msg go unread?

[summer turret]

я уже подождал больше 15 минут

не помогло

[steady cape]

Support is joke. Cheaters running around rampant for hours without being dealt with.

[ornate badge]

Yeah well, my friends are playing atm, I rarely even play rust just wanted to join them I am usually playing eu. But when I tried to connect it just says "Disconnected: Hacking" Which I find funny since I have never cheated and never even been on the server... Whats not funny is not being able to play with my friends and getting no response from support or even if they are looking into it

@brave lance I usually dont like pinging certain ppl but I saw you respond to someone in here so maybe you can give me some clarity

[west osprey]

Perm

[steady cape]

retards like you are ruining the game. go get a job loser

[tame mortar]

25 months ago

[ornate badge]

do you know whats going on for me, I am getting no answer or response if anyone is looking into it??

[west osprey]

steam ID?

[ornate badge]

76561198024544599 send it earlier aswell

Tells me im getting "Disconnected: Hacking" even though I have never cheated, I am really just trying to join in on some friends

just got home and unable to play is kinda annoying

[west osprey]

sent message

[devout python]

BR ONLY CRASHES

[west osprey]

@tame mortar the only thing you can do is !appeal

!appeal

[glass olive]

Hey, @west osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

How do u get the rustoria ak skin

[west osprey]

It was a previous twitch drop

[near halo]

Can u buy it tho

[west osprey]

no

[near halo]

Oks

[cursive iris]

Hello how long can you be alive at outpost for

<@&274971100184576010>

[paper acorn]

Twenty minutes?

[cursive iris]

Is there any chance an admin can drag me

[torn heart]

AFK - As long as you don't get DC'd by the AFK kicker,
DC'd - 20 mins

[cursive iris]

Jacob can you go in a call

I’m in waiting for support

@torn heart

bro

@torn heart

[torn heart]

whats up

can't call rn

[cursive iris]

can you check dms

[broken heron]

i just got banned when i tried loading in for hacking

hey i was loading into the server and it said kicked banned for hacking
https://steamcommunity.com/profiles/76561198801478686/

[silver anvil]

It says access to the site is blocked. What does this mean?

[vale pawn]

can i get support?

[normal widget]

Hey! so there seems to be some new audio glitch, people can make a clicking noise in your game if they are near you some how

i got it on recording of some dude doing it its insane

i thought i was actually retarded until he did it to me

idk if its a cheat of some kind but its hella annoying

[raven bison]

Can you send me the clip?

[long pendant]

can i get some help with somehitng

i have a problem loading in

[wispy dirge]

What is the issue?

[long pendant]

i tried loading in and it said banned for hacking and i just dont understand why i waited the whole q and the second i got in it banned me

[acoustic wedge]

I want to know why I was banned. @wispy dirge

[long pendant]

i can screen share my task manager i have no problem showing what you need

me as well @wispy dirge

[normal widget]

@raven bison

i gotchu hold on

it might be easier if i just screenshare cause my video files are like 50 gigs lol

some one is doing it right now look at rustoria longs chat

[raven bison]

are you sure it's not the new tin can trap?

[normal widget]

im in my base

me and lik 10 random people i havent even seen on the server

[acoustic wedge]

I want to know why I was banned. @raven bison

[normal widget]

said something in chat

its a local thing around a player doing it or a global thing

[slow robin]

hey i know whos doing it

[surreal schooner]

https://tenor.com/view/kevin-gates-rbs-intro-rap-hip-hop-hiphop-gif-12113363228333707274

[long pendant]

ctv when you get a chance can you help me out

[raven bison]

Can't join voice atm but if you could upload a clip that would be great

[normal widget]

its really loud, doesnt sound like an in game noise

BRO THAT IS MY BASE

[acoustic wedge]

@raven bison Can you help me check why I was banned?

[slow robin]

your welcome

[normal widget]

ITS WHEN YOU TURN THE BURST MODULE ON

[surreal schooner]

OH

[astral flint]

lol

ahahahaha

[surreal schooner]

sorry we will stop

[slow robin]

i take payments via cashapp

[normal widget]

that shit is crazy

[slow robin]

https://www.youtube.com/watch?v=QpS4vw_gqMI its my freind devinmit

[astral flint]

lol mb i though only my team heard it

[long pendant]

bro can i please get an administator to help me with my probelm please

[astral flint]

what is it

[long pendant]

i waited a 180 player q to load in and get banned for no reason

i have no problem sharing my task manager or whatever they need

@mellow tundra

[acoustic wedge]

Please check for me why I was banned. @mellow tundra @raven bison @wispy dirge

[wispy dirge]

!appeal Please file an appeal and we can take a look into the situation.

[glass olive]

Hey, @acoustic wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale pawn]

@wispy dirge i made an appeal please check it out @mellow tundra @raven bison

Been texting in here since 2 pm lol

bought vip and got banned 1 hr after

[acoustic wedge]

@wispy dirge I've stood before But the admin replied that it was permanently banned.

@wispy dirge What must I do? Because I don't really play pro.

What must I do? @wispy dirge @raven bison @mellow tundra

I have no playing history so why am I banned? @raven bison @wispy dirge @mellow tundra

[arctic idol]

Are Outpost prices broken because of the update or are they just broken on Rustoria main?

[torn heart]

The latest update adjusted the price surging, so it's likely just the new prices in effect as it's all vanilla on the main servers.

[vale pawn]

@torn heart can you respond to me aswell?

[torn heart]

Appeals take 1-3 days to be processed and can only be reviewed by the banning admin, so you will need to remain patient for a bit until they have the time to check that.

[wide juniper]

how does one make a report on a player

[torn heart]

!report 🙂

[glass olive]

Hey, @wide juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[alpine moon]

Admin

[brave lance]

hi player

[alpine moon]

Hi admin is vpn banned

[brave lance]

?steamid

[glass olive]

Hey, @alpine moon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wise minnow]

hello admin. i cant join a server "banned: hacking" i checked bans on ur website and it says that I was banned 5 months ago on US 2x, but I don't remember playing there, and I also played on eu mondays 17 days ago and everything was fine

76561198846096058

[spice crypt]

!appeal

[glass olive]

Hey, @wise minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep bough]

why does my vpn work

not work

[spiral moon]

Any admins on

[noble skiff]

when will the server be back !?

[gleaming sky]

In 5-10 min ish

[noble skiff]

its been 7 mins ?!

and its not back yet

[brave lance]

Hello

[gleaming sky]

we are not support VPN here.

[noble skiff]

how can someone become an admin ?!

[brave lance]

https://discord.com/channels/274965952116817920/1237702254983643268

[spiral moon]

I dm an admin, ty though

[halcyon rune]

store-2383 plz,vip not working

[twin kiln]

@halcyon rune

store-2384 plz,vip not working

[final grotto]

<@&274971100184576010>

[halcyon rune]

xd

[final grotto]

have clips

[woven elk]

600 players in Rastoria eu long pls

[thin plover]

!ticket

[glass olive]

Hey, @final grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

!ticket

[glass olive]

Hey, @tired niche

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[alpine sandal]

!ticket

[glass olive]

Hey, @alpine sandal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spiral vale]

when restart? Moscow time

[slim mural]

how to ba appeal? says disconetied for hacking but i am not

[thorny dune]

You can submit an appeal on our website https://rustoria.co/support/appeals

[slim mural]

i did thank you though

says banned from eu server a month ago but i didnt even play a month ago thanks very much

last rustoria server i played was 3 months ago

[young locust]

help, I stood for 2 minutes in the AFC, as a result, I was kicked with a queue

[visual bane]

cna someone please look at my ticket on us medium i would love it

[blazing crown]

hey any admins

[last sand]

how do i see the farmer list? like my groups names and whos farmed the most of each stuff? idk how to check but it has been done before

[slim mural]

could any admins look at my appeal by chance

[copper dust]

hey everytime i try to join us long it says hacking ive never hacked in rust or in genral and i need help

[dusky jasper]

#support

[digital cove]

<@&274971100184576010> how do i make ticket

[tough bane]

?report

[glass olive]

Hey, @digital cove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bitter grail]

EU main lag like crazy

[tough inlet]

600 slots in Rustoria eu long pls

[toxic shard]

!link

[glass olive]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[toxic shard]

you need to link your accounts

[slim mural]

can someone look at my appeal please and thank yiu

[tough inlet]

how are the slots on your servers increasing?

[spark arrow]

aen clan on eu medium cheaters

[pearl parrot]

what i can do with problem “disconnected connection attempt failed” in all rustoria servers?

[ember cipher]

We encountered a hacker

in .co sea long

Violent Lock

Accelerate movement

[thorny dune]

!ticket

[glass olive]

Hey, @ember cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber pulsar]

!ticket

[glass olive]

Hey, @timber pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gleaming crescent]

!ticket

[glass olive]

Hey, @gleaming crescent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[trail holly]

!wipe

[glass olive]

Hey, @trail holly

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[tiny meteor]

i need help fast pls

[torn oak]

hello, add the server to pirated ones

[raven mist]

No

[torn oak]

pls

[patent folio]

can i get help

my rust crashs for no reason i checked and done everything nothing helps it doesnt even show crash msg the only thing i have about it is the dmp file of rust crash and i have no idea what that is

[warm island]

player report

[glacial gulch]

if you haven’t done it yet, then check the integrity of the files in Steam; if the problem is today, turn off Steam in the task manager and restart