#support

1 messages · Page 558 of 1

ivory flicker
#

Ty

lyric basalt
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but please wait 20 miins before joining @ivory flicker

ivory flicker
#

Got it, ty guys

sly barn
#

I got banned and don't know why, can an admin help me?

worthy quest
#

rustplusbot is allowed?

noble terrace
glass oliveBOT
#

Hey, @sly barn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

noble terrace
frank rune
#

my friend got his acc hacked and now he is banned on every rustoria and vital server

#

any1 help

half wagon
#

My account name is Mtok1 and every time i join it keeps kicking me for hacking.

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I will show my entire pc to prove i do not have any sort of cheat or aim hacks on my computer

north crest
#

!appeal

glass oliveBOT
#

Hey, @north crest

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

mighty mauve
#

support

smoky cape
mighty mauve
#

just got a Q in call

cobalt wadi
#

Hello, I have a problem when I log into the server: hacking, what should I do? Is there some kind of bug?

glass oliveBOT
#

Hey, @cobalt wadi

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cobalt wadi
#

@wispy dirgeI sent an appeal

shy remnant
cobalt wadi
#

@shy remnantYes, it doesn’t really matter to me when the ban is lifted since I didn’t play with cheats and I rarely play on this server due to the fact that I have a high ping there

shy remnant
#

I understand but that doesn’t change the fact that you have to wait for a response unfortunately

cobalt wadi
#

@shy remnantmake sure that the ticket review lasts 3 days so as not to burden the moderator😆

tawdry flare
#

When is the forced wipe?

glass oliveBOT
#

Hey, @tawdry flare

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1722535200:F> (your local time) is the time of the next force wipe and it will happen <t:1722535200:R>.

shy remnant
twin dome
#

I was recently banned for “playing with a hacker” on a 5x even though we had no idea he was hacking me and my friend added him to the team and played for one hour and then got off and the next day we where banned, I send an appeal but it was shot down instantly with the response of “your team your problem” and I just don’t think that’s very fair

hybrid lava
#

hello

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who can help me

frank bobcat
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@torn heart hallo, im sorry, can u help me pls?

hybrid lava
#

@torn heart Hello, why ı banned from rustoria ? ı dont use hack or other thing

#

server kicking to me for hacking

pale swallow
glass oliveBOT
#

Hey, @hybrid lava

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tame sigil
#

my friend and I joined this server today and found out he is banned but he doesn't even play on the server
can anyone help us out? he is kerim kaya any admins?

cobalt wadi
#

@tame sigil!appeal

tame sigil
#

but we wish to play today sir

#

we just finished our shifts and wanna play some rust

hybrid lava
#

!appeal

glass oliveBOT
#

Hey, @hybrid lava

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

muted jackal
#

r any andmins on that can help

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there is a invis guy that is not leting oil spawn for hrs

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i can shwoww you

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im in waiting for support

wise root
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The reason is doxing what do I need to do

torn heart
glass oliveBOT
#

Привет, @wise root

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

muted jackal
torn heart
#

whats up

muted jackal
#

i have clip 2

torn heart
#

in DMs

muted jackal
#

he is still there

#

can you mby go call

torn heart
#

not atm, but if you wanna DM me the proof I can look at it

muted jackal
#

ok np

lone venture
#

how to report cheater

near halo
glass oliveBOT
#

Hey, @lone venture

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hybrid lava
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I don't even know why I got banned it says I got banned by hack or something last time I played here was 5 weeks ago I am a simple rust player I don't have any hacks or don't know if there are any

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!appeal

glass oliveBOT
#

Hey, @hybrid lava

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fickle arrow
#

Im going mental

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Why do i keep getting charged for vip? I made like 20 ticketd in the past adress this issue but it doesnt seem to be solved

torn heart
glass oliveBOT
fickle arrow
torn heart
#

does it show any active ones still on the site?

calm void
#

any mods on rn?

violet nest
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any idea why im being disconnected for "hacking" when i try to load into the na 5x server? ive never connected before

calm void
#

Ban evasion

fickle arrow
torn heart
fickle arrow
torn heart
fickle arrow
#

Or something

fickle arrow
torn heart
# fickle arrow Last month with the same issue

I know you said you have made plently, but could you possibly make another one? I will forward it to Luke and make sure he understands the issue you are having to fully get it resolved this last time

calm void
#

jacob i know you're busy now but if you get the chance tonight could you review my ban appeal under the user ocleum? thanks

calm void
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just a quick read and a yes/no is all i need, im not going to beg if you deny it

#

thanks <3

twilit fjord
#

for in game reward i need to link all social?

calm void
#

individual ones

twilit fjord
#

idk

spice crypt
glass oliveBOT
#

Hey, @calm void

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

limpid belfry
near halo
#

/ticket

glass oliveBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

@lyric basalt

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told me to come to discord and ban me

mellow tundra
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send them a DM

thin plover
fading spear
#

where do i report someone

vagrant hornet
#

cheater just killed me and my 4 teammates need support asap

glass oliveBOT
#

Hey, @vagrant hornet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vagrant hornet
#

they were reported but stole a bunch

light summit
# vagrant hornet they were reported but stole a bunch

hello! if you've already created a ticket, either in-game or on our support website, please wait patiently for an admin to review your ticket and advice further. i would avoid calling out rulebreakers publicly as this only makes it harder for admins to perform their tasks and puts these potential rulebreakers on higher alert.

rare owl
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b9ru my appeal got denied

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thats some bull shit lol

heady kiln
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What reward I get when I boost)

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?*

strong willow
glass oliveBOT
rare owl
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bro can i just get dragged into a suppor tcall before i joined earlier today i waited 2 hours

shrewd wagon
#

!verify

glass oliveBOT
#

Hey, @shrewd wagon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

ocean void
tribal merlin
#

us main shitting the bed

rare owl
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its a dumbass result cuz its not like i was tryna play with a cheater and i knew he was cheating

supple loom
#

what happen to server

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server rollback <@&874995535881326632>

#

?

haughty sail
#

rustoria main

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very lagg

supple loom
#

us mondays

tribal merlin
#

you're getting DDOSed on main

supple loom
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broooo me and my team lost so much and 3 timed ive lagged out us mondays please help

#

why are rustoria servers so baddddd

kindred shell
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yo nec how do i report somebody through rustoria and not f7

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this kids been cheating for 10 hours lmao

glass oliveBOT
#

Hey, @kindred shell

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

strong willow
hexed nimbus
kindred shell
#

how long do tickets usually take to review

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im trying to raid this cheater before i go to bed lmao

near halo
#

/REPORT

glass oliveBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

kindred shell
#

please report his steam account steam ID 76561199438775217

supple loom
#

us monday u 20 if any admins are on that server rn

boreal thistle
#

/report

glass oliveBOT
#

Hey, @supple loom

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

uneven breach
#

Hello, I want to appeal my ban on the server. Today when I decided to go to the server I saw the inscription hacking and did not understand what was going on, I looked at the site and saw that I was banned for hacking. Although I played on your server a couple of times and very little. No one hacked me and I did not give my data to anyone and I did not even know about this ban, the ban was given 8 months ago, it is written on the site, although at that time I did not have a rust on my account, I ask you to take action and unban me. I Don't have VAC ban (Steam ID: 76561199486100602)

rare owl
hearty fulcrum
# rare owl i know some people that their appeals have been accepted and they have been unba...

players who have been banned for association will be unbanned IF the associated player that got them banned gets unbanned. if the associated player's ban is legitimate, all players banned for association will likely remain banned for the temporary period of their ban.
i understand this is frustrating and upsetting to hear if you did not know that the player you associated with was cheating, but these are the rules. it is done this way because it is simply not fair to other players on the server if you are allowed to continue playing on the same server even after you had an unfair advantage that others did not. now, i understand this can also feel unfair to you if you did not know the player was cheating, but this is why it is extremely important to be careful of who you choose to play with as ultimately, the responsibility is yours and so are the consequences. please wait out the remainder of your temporary ban, and i advise you to exercise caution when choosing who you play with.

hearty fulcrum
rare owl
#

wlel no fucking shit the player that got me banned was obvioslly cheating if he got banned... then tell me how my friends got banned for assocation with a cheater get unbanned just because they say "i didnt know them and they were a random person we just met" and also bro just unban me i didnt know the fuckin dude that well i had just met him and he was cheating womp womp its not like half of the rust player base doesnt use lua scripts, or dma cards or some fuckin undetected shit like monolith or sum

#

also how the fuck do i wait 4 fucking hours watching all the people that join support call get dragged up immediantly while im sittin here playin minecraft for 4 hours jsut waiting

#

make that shit make sense

hearty fulcrum
# rare owl also how the fuck do i wait 4 fucking hours watching all the people that join su...

i have seen multiple staff members provide you with support over the past 10+ hours, but each time, you have responded quite abrasively. it's difficult to speak with someone and try to help them when they are so upset. i would be happy to speak to you and hear you out, but honestly, my response will likely be no different than what any of the other staff members have told you.

gloomy sparrow
real minnow
#

when my vip gone ?

uneven breach
rare owl
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bro they responded and denied it

#

i bought vip just to let it go to waste lol and im missing force wipe because admins are some snowflakes and wont unban me

quasi dew
# real minnow when my vip gone ?

You Can Check it on our Website.

  1. You have to Login with your Steam Account
  2. Than go to ,,Donate“ and Login again
  3. Click on Account and Check your purchases and the Date.

🙂

uneven breach
#

How long does it take to respond to an appeal on the website?

raven mist
hollow coyote
#

Why is my VIP not working?

smoky cape
toxic shard
steel wren
#

Interestingly, the fespunch announced 5 minutes if a person kicks and crushes and why don't you do it. Personally, the facepunch was announced. You're just greedy, don't you give a fuck to people?

toxic shard
steel wren
#

They have their turn to understand. But why when your server crashes a person, or it crashes and the person does not have time to log in because there is no 5 minutes. Tell the truth, you need money. Your hosting services are bad and lagging on VIPs.

toxic shard
#

this kind of protection would only help if the player loose the connection with the server

raven mist
#

You got an answer and chose to make your own story out of it. Move to #general

toxic shard
#

Like I said, not in support, be free to move to #general

sturdy oracle
#

@toxic shard VPNban 76561198336446386

toxic shard
sturdy oracle
#

yes,sir

toxic shard
#

then it's not a vpn ban

#

you are not welcome on rustoria, you have previous hacking ban

naive jolt
#

bro admins hello? can I get an answer please

elder escarp
#

i just made a ticket 🙂

toxic shard
#

technically yes, but I wouldn't consider that relilable

elder escarp
#

how do i check when my ticket has been replied to on the website?

toxic shard
elder escarp
#

alright thanks

tardy flint
#

@toxic shard I solo VPNban my accpunt 76561198201787915

scarlet zodiac
#

where i can found the ban appel sectionms?

gloomy sparrow
glass oliveBOT
#

Hey, @scarlet zodiac

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

scarlet zodiac
rose heath
#

When is the wipe on the eu maine?

#

When is the wipe on the eu maine?

stray marlin
#

I can't report the player because Web site been telling me 10 times already: Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown. I've been trying to report for an hour now, but to no avail.

toxic shard
stray marlin
#

5 min video is big?

toxic shard
#

length doesn't matter, size matters

stray marlin
#

3 gb

toxic shard
#

well that's wayyyy to big yes

stray marlin
#

ok, ty

toxic shard
#

you either need to re-encode it, or upload it to youtube or equivalent

tardy flint
#

@toxic shard pls take a look at my message

heady linden
#

hey i was banned from the servers a while back randomly and i was trying to at least try and appeal. ive tried joining multiple times but just get a ban evasion screen

glass oliveBOT
#

Hey, @heady linden

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

naive gyro
#

/ticket

glass oliveBOT
#

Hey, @naive gyro

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

high bough
#

yo

#

/ticket

glass oliveBOT
#

Hey, @high bough

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

high bough
#

help me

#

cheater on eu long ragew cheating

glass oliveBOT
#

Hey, @high bough

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

oak vortex
#

Go counter cheat

high bough
#

he s rage cheating

jovial prism
#

I'm going to upload a video of a guy who's been giving us a hard time since last night

gloomy sparrow
#

Make a ticket and do not call potential cheaters out in chat

jovial prism
#

On rustoria website

gloomy sparrow
#

…..

#

Make a ticket and do not call potential cheaters out in chat

jovial prism
gloomy sparrow
high bough
gloomy sparrow
jovial prism
high bough
#

but Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

gloomy sparrow
high bough
#

yes

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100% proof

untold garden
#

Ticket #077273

#

Can you check, so we can play the game

gloomy sparrow
# high bough yes

Try uploading it to YouTube (unlisted) or any other stream platform and send the link in the ticket

gloomy sparrow
high bough
#

can i show demo?

digital thistle
#

/ticket

glass oliveBOT
#

Hey, @digital thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jovial prism
#

I just create ticket on rustoria website

dusky elbow
#

how often i have to make a report?

untold garden
gloomy sparrow
high bough
#

@gloomy sparrow #aa14e9

#

check

#

i have 10 more klips

gloomy sparrow
high bough
#

kk thx

#

wyhere he s base, can you help me?

sullen yew
#

/ticket

glass oliveBOT
#

Hey, @sullen yew

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jovial prism
#

Yeah yeah i just see hes profile, level zero...

high bough
#

woah

#

again

#

nice anticheat

jovial prism
#

Rust 2

high bough
#

@gloomy sparrow #aa14e9

#

check fast and remove hes fucking base

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hes relog from new account

proven smelt
#

i need to appeal for ban evasion cause i literally waited 100 days + to play on server again and i played for 2 wipes already on us mondays

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and now just got kick for ban evasion evben tho i waited for 100 days

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to play

high bough
#

<@&274971100184576010> hellooo

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check #13db3a pls ban

neat pumice
# high bough <@&274971100184576010> hellooo

Please stop tagging random admins, the admins working on in-game tickets are not checking discord, they're working on tickets. They'll get to yours in due time, tagging here won't speed up that process

high bough
#

ok sorry

#

ban heam

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hes rage rn

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hes got 2+ account

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and reloging

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remove he s base

proven smelt
#

i just sent a appeal hopefully things gets resolve

#

i bought vip for 3 wipes

high bough
#

check #13db3a

#

oh

#

#13db3a sorry

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can you remove hes base?

#

he will cumeback

torn heart
mortal burrow
#

<@&274971100184576010> Hello, I wrote Appeal #070a3c 2 months ago, I couldn't get in touch with the SkylineGTST administrator. In the appeal they wrote go to discord

glass oliveBOT
mortal burrow
#

76561199272474269

high bough
balmy cypress
balmy cypress
high bough
#

kk if im go farm rn and he kill me im lose my stuff AGAIN what i need to do?

balmy cypress
#

Make a new ticket and admins will review.

#

If you upload another clip though, make sure its not private

calm urchin
#

hay i cant connect to us rustroia 2x main

balmy cypress
#

as your clip was private and I couldn't load it

balmy cypress
calm urchin
#

connection attempt failed

#

have been playing all day whit out a problem

high bough
balmy cypress
gloomy grove
#

can't connect to rustoria eu main

balmy cypress
gloomy grove
#

they down?

balmy cypress
#

yes EU Main is down

gloomy grove
#

aight

#

any idea when it will be back up big bro?

balmy cypress
#

Unable to give an exact time, soon though

#

last time I said, "perhaps 10-15 minutes" it was 20 ish minutes and the person I told got super angry, so unable to say a certain or even rough time

gloomy grove
#

he ain't chill then

#

ban that fat fuck

#

ur an admin why take shit from nerds

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ly luke fuck that guy keep up

#

it's up again

twin dome
#

why are the people who deal with appeals such pricks?

gloomy sparrow
twin dome
# gloomy sparrow Could you please elaborate?

me and my friend where both banned for '' playing with a cheater'' after we explained our side of the story we get bland replies with no explenations such as ''you will be unbanned in 5 days''

#

we where given no reason as to why we got denied and I think its unfair and unjust

#

we invited someone to our team and legit did our own thing while he was '' hacking '' we had no way of knowing this and i think we where banned unjustly

#

thats just the jist of it

gloomy sparrow
twin dome
#

considering rustoria is the only servers we play on its quite upsetting

gloomy sparrow
twin dome
#

we didnt know he was hacking cuz tbh we shit on him

#

we played for one hour

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then me and my frined got off

gloomy sparrow
twin dome
#

at the start of the wipe we played for one hour while he did his own thing we didnt know

gloomy sparrow
#

So then you were “friendly” with a cheater which would count as benefiting of a rule breaker

twin dome
#

we where friendly the previous wipe and we didnt know he was cheating

gloomy sparrow
#

The rules are also very clear on this and it clearly states that knowing or not knowing doesn’t matter

twin dome
#

mate to be fair no one really reads the rules in detail

#

everyone takes one glance at it

gloomy sparrow
gloomy sparrow
twin dome
gloomy sparrow
#

If you play on our servers you have to follow our rules

twin dome
#

i follow the rules pretty well considering ive never been told off

gloomy sparrow
twin dome
#

the only thing ive had was a mute for i dont know

twin dome
#

never wouldve guessed that

#

im not asking to be unbanned

#

but just sort out the staff team

gloomy sparrow
#

Still not sure what you want us to do?

twin dome
#

just consider how its our fault

#

because i cant think of a reason

gloomy sparrow
#

You invited him into the team no? I am sorry but I can’t see how it’s our fault

twin dome
#

im not saying its your fault just think as a human and not a moderator

#

we had no way of knowing he was cheating mate

raven mist
#

We have a procedure to streamline this, so its even for everyone

gloomy sparrow
#

Yes of course it sucks so just be more careful when inviting someone to your team in the future

raven mist
#

We cant say for sure you didnt know them, so yes it sucks but it is a temp ban so you’ll be more careful as Plate said

twin dome
#

right i understand, but just saying that the comments and replies from the appeals are less than satisfactory

#

thanks for your help.

mossy hawk
#

How can I report a hacker

radiant olive
#

Hi

boreal thistle
glass oliveBOT
#

Hey, @mossy hawk

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

radiant olive
#

Hi

#

Wher admin pls? i need help

boreal thistle
radiant olive
#

Could you private so I can send a photo?

boreal thistle
#

you can sent photo here.

radiant olive
#

In my opinion, fake admin writes to me and steals people

glass oliveBOT
#

Hey, @radiant olive

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

radiant olive
#

Noo heas not scam me

#

They're trying to rob me

boreal thistle
#

dont let them!

#

dont click on any links.

radiant olive
#

Okey

mossy hawk
#

I want to know where the clearance information needs to be located

boreal thistle
mossy hawk
#

Erase map blueprint

boreal thistle
#

You mean wipe information?

mossy hawk
boreal thistle
woven thistle
#

I have been banned for hacking. How can I appeal?

boreal thistle
glass oliveBOT
#

Hey, @woven thistle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

woven thistle
#

I was banned for hacking, and I think I might know why I was banned

boreal thistle
#

were you cheating?

woven thistle
#

no

boreal thistle
woven thistle
#

I have already appealed

boreal thistle
woven thistle
#

ok

nocturne berry
#

I will be banned for how long if I play with hackers?

#

@boreal thistle

boreal thistle
nocturne berry
hexed nimbus
nocturne berry
#

however, after reconnecting to the server, it still shows that I'm playing with hackers, and there is no time displayed

hexed nimbus
safe pollen
#

just a curious question will a teammate get banned after a party mem is banned and will the base be removed as well?

hexed nimbus
safe pollen
hexed nimbus
safe pollen
#

Thank you for the info

cold thorn
#

/authhelp

#

how to get a discord kit?

hexed nimbus
glass oliveBOT
#

Hey, @cold thorn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

hexed nimbus
#

only on modded servers tho

cold thorn
#

thx\

elfin wren
#

good evening, server administration, please solve the problem of disconnect Packet Flooding: Player Tick

cold thorn
hexed nimbus
dense light
#

why is my mondays US keep dc?

lyric basalt
cold thorn
topaz estuary
#

us monday dead?

hexed relic
#

Hi, admins here?

lyric basalt
#

Yes we here

hexed nimbus
#

Admins are here lets all HIDE

topaz estuary
#

whats wrong with us monday

lyric basalt
hexed nimbus
#

631-650 and pop still moving

topaz estuary
#

time out 6time

hexed relic
#

I have a question about the ban. i have ban evasion. Why?

topaz estuary
#

what fuck this server

#

just time out 10 times

dense light
#

I keep timing out on us mondays any idea why>

shy remnant
#

The issue has been forwarded to devs already, they are on it

hexed relic
#

I have a question about the ban. i have ban evasion. Why?

glass oliveBOT
#

Привет, @hexed relic

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

blazing wyvern
#

I want to appeal the ban, I was banned for playing with a cheater, the site does not find the ban

dreamy chasm
#

no way I got my booty by hanging naked without breaking a sweat

hexed relic
#

I was told to look into DS to find out information or contact the admin

dreamy chasm
#

Because the server is always time out

shy remnant
#

But the answer is still the same, if the appeal is denied, then it's permanent

glass oliveBOT
hexed relic
dreamy chasm
#

Why is it always my time out and no one else's

glass oliveBOT
shy remnant
# hexed relic Yes,but this is not a fair ban

Вы навсегда забанены, ваша апелляция на бан отклонена, нет способа обойти это. Решение постоянное.

blazing wyvern
#

76561199247747901

shy remnant
# blazing wyvern 76561199247747901

Your ban expired 40mn ago, but you are spam connecting so it can not synchronise. Please do not try to connect for 20 full minutes from now and try again after 🙂

hexed relic
shy remnant
#

we do not ban based on that

hexed relic
#

Can I then find out on what basis I received the ban?

shy remnant
#

As answered, if your appeal got denied that means a double investigation was conducted and as it got denied, this is permanent

hexed relic
#

Ok

outer sierra
#

i bout vip for the wrong server what do i do

outer sierra
#

ok

hushed swallow
#

sos

#

ban ,??????

north crest
glass oliveBOT
#

Hey, @hushed swallow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worn loom
#

Hi

sinful hill
#

!report cheater

glass oliveBOT
#

Hey, @sinful hill

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sinful hill
#

Hello, where i can report bug user player?

gloomy sparrow
worn loom
#

hi admins

#

i open a ticket and they told me to come here

pallid island
#

Help plz

#

Server EU MAIN CHEAT nick name 76561199415200463 and goff

#

They're not letting the whole server play right now. Help the EU MAIN server

glass oliveBOT
#

Hey, @pallid island

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pallid island
#

thx

#

а Как вернуть вещи которые он забрал?

#

он очень много у нас забрал (((

#

and how to pick up things, he took a lot from us

#

(((

mild fjord
#

Is there a way to load or use a map prior to wipe? im looking at US long map voting and I know it’s going to be map 6, but it wont let me click download cuz it says it’s a custom map, so is there any way for me to get the map and play on it?

smoky cape
near halo
#

@lyric basalt L admin

lyric basalt
thin plover
shy remnant
#

Sad you cheat

smoky cape
abstract girder
#

When does EU main wipe?

azure cipher
#

where can i find people that have been banned

lyric basalt
azure cipher
#

ok thanks

main zenith
#

how can i appeal my ban

safe bridge
#

i need to apeal

gloomy sparrow
glass oliveBOT
#

Hey, @main zenith

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
main zenith
#

thanks bro

sharp mica
#

I demand an honest trial!
Why should I play on shitty servers because “SOME” admin can’t solve my problem????

I've never played with cheats in my life.
And they give me a permanent ban. LOL

What should I do now?

thin plover
sharp mica
thin plover
raven mist
#

Do you want a second opinion?

#

Yeah i agree with Jenx

severe geyser
#

hey

noble terrace
sharp mica
# thin plover I do not think it's funny, you were cheating here and you asked what you should ...

So why did you decide that I cheated?

Why don't you reconsider the case?

Why haven't I received a BAN anywhere yet? Why do I play other games and everything is fine for me.

For some reason I get a ban on your server, do you think this might be a mistake?

Don't you think that if I write 5 months later I still care about this issue?

You accused me - but there is no evidence, and there is not even a subject to attack.

thin plover
sharp mica
#

AHAHAHAHAHAHAH
OK
4 opinions and 0 attempts to help
PEACE YOU

noble terrace
#

We are helping. We just aren't giving you the answer you want. You were banned for cheating several months ago. After reviewing the evidence, 4 different admins determined that the ban is not a mistake. You appealed, and your appeal was denied. This means you are permanently banned from Rustoria. There is nothing more to discuss.

#

Please find somewhere else to play. ThumbsUporia

severe geyser
#

hey i just got banned for cheater association i met the guy of rust discord server any way i can appeal or sum

glass oliveBOT
#

Hey, @severe geyser

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

severe geyser
#

how long is hte ban gonna loast about

thin plover
sleek epoch
#

why do i keep getting kicked from the server for the reason "play elsewhere"

north crest
near halo
#

cheater

glass oliveBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

hack

#

ban him

#

it is my account, i am admitting to using software to give esp ( :

sleek epoch
north crest
glass oliveBOT
#

Hey, @sleek epoch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sleek epoch
#

oh nah my ban was 20 months ago what

north crest
sharp mica
sleek epoch
#

what is RAST

smoky cape
fair pike
#

need to speak to an admin mod or owner

#

!ticket

glass oliveBOT
#

Hey, @fair pike

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
#

How can we help?

fair pike
magic yacht
#

My inventory is blury and I cant move anything inside of it or either outside of it

magic yacht
#

ohhhh

muted jackal
#

can i have some help there is a hacker in the server

magic yacht
#

Thank ypi

muted jackal
#

i have prof

raven mist
glass oliveBOT
#

Hey, @muted jackal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven mist
#

^ please

muted jackal
gloomy sparrow
raven mist
sharp robin
#

how do i know if my vip works

raven mist
sharp robin
#

alr

raven mist
fair pike
gloomy sparrow
#

Ok glad to hear

proven ether
#

How do I apply for an unban?

rare owl
#

alr bro rustoria really on some bull shit

#

so your telling me mny teamate that was playing with me and the cheater gets unbanned but i dont

gloomy sparrow
glass oliveBOT
#

Hey, @proven ether

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

haughty hinge
#

us mondays is down

magic yacht
#

Us medium aswell

rare owl
#

@uneven forge yo buddy drag me into a support call

#

wrong plate

#

@gloomy sparrow

surreal surge
#

since yesterday us medium crash so often

rare owl
#

because toria admins on some bull shit apparently

north crest
#

not this guy again

rare owl
#

bro my teamate got unbanned....

raven mist
glass oliveBOT
rare owl
#

76561199343981756

raven mist
#

No. Your friend who cheated is still banned

rare owl
#

no my teamate who also played with him got unbanned

raven mist
#

Steamid?

rare owl
#

idk his steam id

#

i got screen shots tho from team chat

raven mist
#

Well, the guy is for sure not unbanned. The one thats banned for cheatking

#

Lemme doublecheck your mate

#

Whats his ingame name?

rare owl
#

lemme find out rq

haughty hinge
#

us mondays got some weird network issues rn

raven mist
#

Could be steam messing up

surreal surge
#

us medium too

haughty hinge
#

ah yea isnt tuesday maintenance day

plucky radish
#

THE FACT A WHOLE DAY GONE BY AND STILL LAGGING OUT IS CRAZY CAN YALL DO UR JOB

raven mist
#

Yes

balmy void
#

BRO FIGURE THIS SHIT OUT

#

PAY $120 A MONTH, FOR THIS?!

rare owl
#

i cant get ahold o fhim rn but it might be trippled in game

haughty hinge
#

120 a month?

surreal surge
#

since yesterday us medium crash

haughty hinge
#

Invest somewhere else bruh

rare owl
#

like Yw. Trippled or sum

ocean void
#

Whats with the constant time outs? ive had 3 in the last 15 mintues. lost everything all 3 times. 5x solo duo trio

raven mist
rare owl
#

its not trippled?

#

fuckkk bro he isnt responding rn

raven mist
#

Only seeing a muggs or zeit

rare owl
#

on my team ui at the time when i got banned?

raven mist
#

Or faz

rare owl
#

it might be faz

raven mist
#

Theyr not unbanned tho

rare owl
#

weird can i dm u when i get his steam id

#

or ign

raven mist
#

Sure but i might be asleep

rare owl
#

alr ur good ill try and get it and ill dm u

odd wyvern
#

us mondays is byebye again

ocean void
#

any idea whats going on with servers? just had 4th timeout

haughty hinge
#

Every tuesday

#

Causes issues like dcing etc

surreal surge
#

yesterday we have the same problem ?

odd wyvern
#

been happening since wipe on monday

plucky radish
#

been happening since yesterday not that

ocean void
haughty hinge
#

It is, admins confirmed

#

doesnt always happen but it is today

plucky radish
#

they are lying it been going on since yesterday lol

severe rover
#

same issue yesterday as well

#

on main

haughty hinge
#

Im going to blow up rustoria HQ

gloomy sparrow
#

Devs have been notified

raven mist
severe rover
#

crashed again lmfao holy my two weeks of vip havent been great lmfao

plucky radish
#

lol

gloomy sparrow
plucky radish
#

relatable

haughty hinge
ocean void
#

I put in a network ticket also, have timeout 5 times now in less than 20 minutes lol.

severe rover
#

same with ak kit and a row of guns

dusky summit
#

Can someone take care of the DOssing please?

#

Lost a whole raid cuz of it

supple loom
#

why am i getting packet flooding player tick error code ??

severe rover
#

join the club

#

hot airbaloons al

dusky summit
#

So there niot during a back roll?

supple loom
#

nope

hearty fulcrum
tender tulip
#

Where to report a cheater? any admins who can ban him quickly?

glass oliveBOT
#

Hey, @tender tulip

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

#

Hey, @unborn gull

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

obsidian wasp
#

!appeal

glass oliveBOT
#

Hey, @obsidian wasp

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

old hamlet
#

where can i get cheaters banned

#

i have clips

outer sierra
glass oliveBOT
#

Hey, @old hamlet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

neat dune
#

can anyone help its saying im hacking or something

#

I havent played rust in 2 years

outer sierra
glass oliveBOT
#

Hey, @neat dune

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

neat dune
#

!appeal

glass oliveBOT
#

Hey, @neat dune

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

neat dune
wary pike
#

how i appeal

mellow tundra
#

!appeal @wary pike

glass oliveBOT
#

Hey, @wary pike

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dry vapor
#

!appeal

glass oliveBOT
#

Hey, @dry vapor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blazing stone
#

ticket

#

@balmy cypress look dms the guy u just unbaned is a cheater have proof

#

acctive pressure

wary pike
#

I got banned and my appeal denied too with no reason to why i got banned

wary pike
#

Tell me the reason

smoky cape
#

Im not an admin let alone the one in charge of your situation

blazing stone
wary pike
#

I got banned for no reason fr I was running around and got banned

smoky cape
blazing stone
#

can i send the pics in dms

smoky cape
blazing stone
glass oliveBOT
#

Hey, @blazing stone

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

smoky cape
wary pike
blazing stone
#

on the website

smoky cape
blazing stone
#

bruh

wary pike
#

It told me to go to discord

smoky cape
wary pike
#

Aden

blazing stone
smoky cape
#

He wants to have a chat with you

smoky cape
blazing stone
#

im not doing online stuff idk how

#

show him or dont idc

smoky cape
#

@blazing stone what exactly did you need help with again?

#

Reporting a cheater?

blazing stone
#

.......

mellow tundra
#

@wary pike join a call ill drag you

wary pike
#

What call

smoky cape
# blazing stone .......

If you wanted to report a cheater, make a ticket on the website. Admins dont take reports over discord

wary pike
#

I joined it

toxic charm
#

how do i appeal a ban?

thorny hound
glass oliveBOT
#

Hey, @thorny hound

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quiet jackal
#

hahahahah

shrewd sail
#

wtf

tribal merlin
#

us main shitting the bed

shrewd sail
#

why kicking me "EU MONDAYS"

tribal merlin
shrewd sail
#

what the fuck

ocean void
#

5x solo/duo/trio also

surreal surge
#

someone had problem with server? We still have issus with us medium

#

we try to connect 2 friends and i and we still kick by the "timeout"

shrewd sail
#

guys, what the hell is this nonsense, we started knocking people over in a giant quarry and immediately they start kicking me 5 times in a row, can you see who kicked me, it’s not fair

#

@dense slate

thorny hound
#

@surreal surge @shrewd sail are you guys still receiving the same issue?

surreal surge
#

nop not right now after the 3-4 in the row timeout we good

deep mango
#

how come half the social sites i link on arent being picked up on the backend?

sly dock
#

hey im trying to appeal my 180 day gameban but i cant make a ticket on the website since they cant detect the server ban since it technically isnt but im trying to whitelist my new account any help?

strange jasper
#

i lost all my bps

ionic haven
#

i need an help in aserver

hearty arch
#

Can I report a person for cheating on here or I have to wait for a year after i reported him in game to have something done?

glass oliveBOT
#

Hey, @hearty arch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

quasi dew
# strange jasper i lost all my bps

You lose all Blueprints on the first Thursday of each month, via Forcewipe. But we also have servers like Rustoria EU Mondays so you never lose your BluePrints.

quasi dew
quasi dew
fathom folio
#

these dudes on rustoria 5x said im over team limit when im not i was solo then me and wesbk25 and his duo we were allying then they got another member on so i had too leave team and i stopped allying with them and some dude keeps saying im exceeding team limit so will i get banned for this or am i good @quasi dew

#

im solo not deeper than that

hearty fulcrum
fathom folio
#

yeah they removed me and were not teaming anymore so am i good

#

@hearty fulcrum

hearty fulcrum
rugged shore
#

if i got vac ban can i play on this server?

grizzled onyx
#

I was banned by mistake and not unbanned, support please help

tulip blaze
#

I cannot enter the server. It says hacking. I am the last man to use cheating

#

Check the computer, there is nothing. Kaspersky is always running

#

Is there no one to help?

#

Why can't I log in to the server?

gloomy sparrow
gloomy sparrow
glass oliveBOT
#

Hey, @tulip blaze

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cinder birch
#

g13 are playing in 2 teams more than 8 people report them in 2X vanilla

raven mist
#

Theres no team limit on 2x

hearty turtle
#

Thx for the rustoria admins. Very fast support and very responsible decisions. I got banned for no reason and my ban is lifted within several hours. I think rustoria server has the best admins compare to all the other servers. You guys are doing really good job.

buoyant nova
#

guy on eu mondays aurora. cheating on y23 hitting bolty shots instantly as u spawn for like 2 hours now

rare owl
#

Yo chat my teamate got false banned and unbanned but im still banned

glass oliveBOT
#

Hey, @buoyant nova

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

glass oliveBOT
#

Hey, @rare owl

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rare owl
#

I already appealed

#

My thing got denied but my teamate unbanned

quasi dew
#

You got a response?

#

If its denied nothing we can do here in Support. Sorry

rare owl
#

Bru what how my teamate is litterly unbanned

raven mist
rare owl
#

76561199343981756 this my steam id check his ban his name is zeit

raven mist
#

Your friend is still banned

#

Like i already said yesterday

rare owl
#

No way

#

I was just ina call with him

raven mist
#

Ask him to join a server

bitter schooner
#

!appeal

glass oliveBOT
#

Hey, @bitter schooner

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy sparrow
#

hello me and my team were playing and got all banned for association but no hack? and also we haven’t been allied w anyone all wipe

#

!appeal

glass oliveBOT
#

Hey, @dreamy sparrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy sparrow
#

<@&274971100184576010> sorry 4 ping i just cant submit an appeal ig??

gloomy sparrow
dreamy sparrow
#

im not sure its not loading the website, but can you please explain why we got banned for association and not hacking

dreamy sparrow
#

absolutely not me and my team can screenshare while playing if necessary to show

gloomy sparrow
dreamy sparrow
#

yeah but we were all banned for association

glass oliveBOT
dreamy sparrow
#

no one on my team got banned for hacking, just association

gloomy sparrow
#

@dreamy sparrow

dreamy sparrow
#

idk why my actual id isnt showing but

gloomy sparrow
glass oliveBOT
#

Hey, @dreamy sparrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy sparrow
#

76561199588217721

bitter schooner
#

who were we associating with?

dreamy sparrow
#

can i ask who the "cheater" is ? it was no one on my team as far as i know that was actively playing the wipe.

bitter schooner
dreamy sparrow
#

I just sent the appeal. Please see it asap.

gloomy sparrow
gloomy sparrow
dreamy sparrow
#

Please review my appeal I just submitted it!

dreamy sparrow
bitter schooner
fringe compass
#

I just got banned from the Rustoria server. and I don't know why. help please

tulip blaze
#

I created a ticket on the site. I can't log into the game right now. I didn't use any cheats. There are problems on most servers today. Can you explain why you blocked me?

thorny hound
#

!ticket @fringe compass

glass oliveBOT
#

Hey, @fringe compass

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tulip blaze
#

There is a big problem in the game right now. we are banned unjustly

thorny hound
tulip blaze
thorny hound
#

it will take 1-3 business days for the admins to respond so please do be patient and wait for them to do your ticket

tulip blaze
#

I get time out error from other servers

fringe compass
tulip blaze
fringe compass
#

I already opened support but I was told that my ban will not be lifted.

tulip blaze
fringe compass
#

But I don't have a vac ban

tulip blaze
#

yes I understand. I tried many times to enter the server. That's why I blocked it, that's what I thought

fringe compass
#

I think I was banned for no reason

glass oliveBOT
#

Hey, @tulip blaze

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe compass
#

!ticket

glass oliveBOT
#

Hey, @fringe compass

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

strange vector
#

!ticket

glass oliveBOT
#

Hey, @strange vector

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lilac belfry
#

@frail steeple my little doggy hi

mossy gale
#

where can i report a player w a faster response?

lilac belfry
#

f7

mossy gale
#

theres a dude blatant cheating

#

i have a whole clip too lol

strong willow
#

best thing you can do is open up a ticket, and include the information/clip available to the ticket itself as we take a look at them as they arrive

mossy gale
#

why does it have to take that long bro is gonna be killing me every second i get out my base lol shit aint fun

thorny hound
glass oliveBOT
#

Hey, @mossy gale

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
mossy gale
#

hes on my base just talking to me i sent report in already thank u

teal flint
#

gang this guy is scamming lol

#

redirects hyperlink to a russian phishing website of steamcommunity

noble terrace
muted pumice
#

eu 10x is dead

near halo
#

is eu 10x down?

gloomy sparrow
#

It’s booting

muted pumice
#

👍

near halo
#

alr

twilit burrow
#

help

#

help pls

gloomy sparrow
glass oliveBOT
twilit burrow
#

76561199511446928

gloomy sparrow
twilit burrow
#

doesn't answer

gloomy sparrow
#

He will get back to you asap

twilit burrow
#

okey

glass crown
#

when someone gets a chance can they look over my appeal ty

quasi dew
glass crown
#

okayyy there goes my wipe lol :))

#

respect for yall tho

naive jolt
#

hey i got a question for @lusty basin will the map vote which ends in 1 day be the one for force or just the wipe that lasts a couple hours?

#

@fossil igloo

hazy fjord
#

What does the pop on eu low pop go up to

near halo
#

500

dreamy sparrow
faint smelt
#

how i got ban for no reason can u help they told me i am hacking but i am not u can check it for me

glass oliveBOT
#

Hey, @faint smelt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

loud field
#

Hi I am waiting in support room i can solve something

gloomy sparrow
loud field
#

Ban for playing with random guy and he was hacker and we did n know that

gloomy sparrow
loud field
#

yea

gloomy sparrow
#

Did you get a response

loud field
#

no i just get the ban and just send it

gloomy sparrow
#

Please wait for a response on your appeal standard response time is 1-3 business days

loud field
#

oh okey

sly dock
near halo
#

sorry but you are not allowed to play rust again

#

the higher ups have said. im sorry

#

why I was banned and why it says that 9 months ago even though I just bought the game
I was playing this morning, everything was fine, I logged in 6 hours later, I got kicked for cheating

torn badger
#

i am being grifeed what do i do

torn heart
ocean void
cyan thicket
#

I was told I could get unbanned after 6 months by @blissful herald he said if there wasn't any problems and that was 5 months ago, i was wondering if i could get unbanned 1 month early since there hasn't been anything and i wanna play rustoria

torn heart
near halo
#

Yesterday I was playing on the server after which an error occurred, time has passed. After trying to re-enter, I stopped seeing Rastoria servers, there is no information about the server and I can't play on it

winter dagger
#

When will be wipe day?
on eu mondays

versed vale
glass oliveBOT
#

Hey, @winter dagger

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

winter dagger
#

Tomorrow?

versed vale
versed vale
# winter dagger Tomorrow?

Correct, and this goes for more than just rustoria. On the first thursday of the month, all servers wipe. This is a Rust feature, not a rustoria feature.

#

So if you ever have to wonder when force wipe is, just remember that no matter what, the first thursday of the month is mandatory.

near halo
#

I can't connect even though I played last night

north crest
versed vale
#

But yes, there is some exceptions, but its easier to just get it into everyone's heads "Force wipe is first thursday"

lyric basalt
glass oliveBOT
north crest
#

But generally yes, 99% of servers wipe on force

near halo
#

Should I send the Steam ID to this chat?

#

76561199086820630

red narwhal
#

Hi being camped on US monady by an obious hacker

#

its so bad

#

i cant leave my base

versed vale
glass oliveBOT
#

Hey, @red narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

versed vale
#

Please report them for this, and an admin will look quickly! Also, please do not call out the cheater or indicate to him that you know he is cheating, as this will only make the job of an admin even more difficult!

red narwhal
#

ok

#

how quick b/c i cant play the game

versed vale
lyric basalt
#

You are not banned

near halo
#

The problem is that I don’t understand. I was just playing yesterday and an error occurred and after that it always says disconnect.

#

could this be related to the provider?

lyric basalt
#

I cant see any error on my end

near halo
#

Okay, thanks anyway.

versed vale
near halo
#

Disconnected: Connection Attempt Failed

versed vale
pine vortex
#

account already linked but can't claim kit even aftere /auth ingame

buoyant lava
#

when is the wipe for eu long server?

versed vale
glass oliveBOT
#

Hey, @buoyant lava

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

versed vale
# pine vortex <@203052047992356864> ?

I actually cannot help with this personally, but hopefully an <@&274971100184576010> can step in. I am not personally knowledgeable about the auth system (and troubleshooting it!)

pine vortex
#

kk

raven mist
leaden atlas
#

its good to see that 2 days later im still randomly getting kicked. trio 5x. same issues as before.

magic nimbus
#

Just out of curriosity for vip packges

#

do I need vip for wipe day if I have the 30 day vip?

pine vortex
raven mist
glass oliveBOT
pine vortex
vestal lark
#

i need help

#

i linked my stream id and it dosent work when i do ?auth

raven mist
#

and the ID you provided is another steam account

#

I can unlink this one so you can link the correct one if you'd like

vestal lark
#

can u help me out next

versed vale
raven mist
#

@balmy cypress @restive bear

vestal lark
#

can i get some help

raven mist
vestal lark
#

ok

raven mist
raven mist
glass oliveBOT
vestal lark
#

76561199186214558

pine vortex
#

yes TY

raven mist
raven mist
vestal lark
#

okay

#

thanks

scarlet zodiac
#

can i gift VIP?

smoky cape
scarlet zodiac
#

how

#

he need log on to my steam account

smoky cape
scarlet zodiac
#

or only the id?

smoky cape
#

Works for any server

scarlet zodiac
#

pls

smoky cape
glass oliveBOT
#

Hey, @scarlet zodiac

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

brittle epoch
#

!restart

#

when is restart over?

smoky cape
#

Or wipe

brittle epoch
smoky cape
brittle epoch
#

mondays been down almost 5 min now

#

eu

smoky cape
#

Wait thats wrong

brittle epoch
#

cuh

#

its 10pm

smoky cape
#

<t:1722492000:t>

brittle epoch
#

ITS DOWN TIL TOMORROW?

smoky cape
smoky cape
brittle epoch
#

So it's not getting up today?

#

like not even in 10-5 mins?

smoky cape
#

!scam @split frost

glass oliveBOT
#

Hey, @split frost

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

brittle epoch
worn kernel
#

I get a "Connection attempt failed" message and I can't connect, but I can join any other server. How can I fix it?

pine vortex
#

how can i check if subscribing / following on twitch and twitter worked?

elfin barn
#

what server u try to connect?

glass oliveBOT
#

Hey, @pine vortex

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

worn kernel
elfin barn
pine vortex
#

site says i linked them but when /auth in game only says steam and dc

scarlet zodiac
#

is bp wipe?

gloomy sparrow