support

[near halo]

!slots

[marble mantle]

Hey, @steel wren

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[primal vale]

HI

i wanted to ask if there is a feature in rustoria that kicks players out of the server if u afk for 2-4 minutes? i got kicked and now i need to wait 130 again

[cyan zephyr]

its usually a lot longer that 2-4 but its rustoria sou gotta wlays be playing

[primal vale]

are they doing that more players can join the server?

[clever orbit]

Hey how do I get the Donator role. I already donated

[eternal moat]

Can a admin please please dm me

[serene atlas]

pls dm me

[lyric basalt]

make a ticket please

[stark ridge]

/ticket add 901

[marble mantle]

Hey, @stark ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

The /ticket add command only works in game

[gray pier]

Does Rustoria servers have a queue-free entry mechanic when the game departs??? It's just that I'm constantly waiting in line for a game error.

[ocean thistle]

Unfortunately we do not offer a free entry. We do offer VIP

[gray pier]

Thanks

[vital arch]

Hi,eu medium, i was kiked from server , and now i stay in queue.. why?

[lyric basalt]

#announcements message we dont have grace period

[vital arch]

am I being thrown out for no reason and have to queue up again?

[lyric basalt]

!ticket

[marble mantle]

Hey, @brazen anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vital arch]

I queued for 4 hours in the morning, played for 2 hours, and was thrown off the server for no reason, closing the session, why should I queue again?

[vital arch]

I was thrown out because the slots expanded, I suppose, but why am I suffering?

[near halo]

What's the disconnect message?

[near halo]

We do not disconnect players for others to join

[vital arch]

There was no message

[near halo]

In your F1, what is the last message?

[vital arch]

My session is closed

Now i in queue

[near halo]

Your Rust did it close?

[vital arch]

Dissconnect - returning to main menu

Sorry, i found it

[near halo]

Probably your connection have some issues, as i said, we do not disconnect players

[river inlet]

Please can someone deal with a cheater in large eu small ??

[near halo]

Already made a report?

[river inlet]

Yes !

[vital arch]

this could have happened due to the expansion of slots, a coincidence?

[near halo]

An admin will take a look soon

[near halo]

Coincidence

[vital arch]

Ok

[dreamy scaffold]

hey my steam wont link , ive linked it and followed. I tried reconnecting that didnt work

[lyric basalt]

!verify

[marble mantle]

Hey, @dreamy scaffold

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lyric basalt]

You most likely neeed to verify aswell

[restive glade]

lol nice one admins dick riding taccular

[split oar]

most legit toria player on us med

so fun

would be nice if u could ban him for flying around the map 🙂

hes banned now ty 🙂

[lyric basalt]

Thanks banned

[dreamy scaffold]

i have done the /auth command as well and still not linking

[gloomy sparrow]

Go on the website and make sure you log in with both discord and steam

https://rustoria.co/link

[quartz berry]

Why aren’t they expanding the Rastoria server? Well, Medium, I’ve been standing in line 40 for 2 hours already

[gloomy sparrow]

The slots are maxed out

[viral topaz]

/ticket

[marble mantle]

Hey, @viral topaz

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy scaffold]

thank you that was the issue 🙂

[undone vigil]

Hi, is there any admin here? I got kicked with message : Banned: Hacking

This is my first time joining the servert

I literally waited for 200 player queue

@gloomy sparrow

?

[cosmic laurel]

/ticket

[marble mantle]

Hey, @cosmic laurel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[undone vigil]

ban Not Found
Try connecting to our servers. Your ban may have expired.

[cosmic laurel]

Barnest is admin?

[undone vigil]

I dont know, i joined rustoria EU main

[cosmic laurel]

who know him?

[undone vigil]

Got kicked for hacking before even joining

[neat pumice]

We have no admins called Barnest

Why do you ask?

[cosmic laurel]

dm please

[undone vigil]

Can't find my ban in the ticket

[neat pumice]

What's your steam ID please

[undone vigil]

76561198290210558

[neat pumice]

Good to connect in 10 minutes

[undone vigil]

Thanks, im already in queue

Do i have to wait queue?

[neat pumice]

Yes

[undone vigil]

:/ oaky

[neat pumice]

If you wait the current queue, and you still can't get in - send me a DM please, or tag me here

[undone vigil]

Thank you!!

[near halo]

my friend was banned for no reason

[dreamy sparrow]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bear]

same

and im vip...

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @dull bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low oyster]

help me

[gloomy sparrow]

@coarse oak how can we help?

[gloomy sparrow]

how can we help?

[keen flower]

@gloomy sparrow can u get baned for door camping?

on official

[low oyster]

when logging on to the server, it throws me out and writes go to the rastoriya discord - YOBLED

[restive glade]

lol

[gloomy sparrow]

No?

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @low oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse oak]

@gloomy sparrow hey thanks for the quick message, I was hoping to speak to an admin regarding a person reported multiple times by various different groups on Rustoria US Small.

[keen flower]

curious as to y 2 of my 2 teamates got banned for door camping for 6 hours

[low oyster]

76561199625549695

[keen flower]

it says take a break

[gloomy sparrow]

send me your steamid

[keen flower]

i wasnt the one that got banned

[restive glade]

https://steamcommunity.com/profiles/76561199148767264/

[keen flower]

it was mac miller

^

[restive glade]

@indigo quest

[indigo quest]

76561199183151922

[keen flower]

they got banned for 6 hours for door camping tacular was confused as to how this is possible

[low oyster]

when logging on to the server, it throws me out and writes go to the rustoria discord - YOBLED. My id 76561199625549695

[keen flower]

any help would be great

[gloomy sparrow]

Looking

[keen flower]

it was kobsta and mac miller

both sent thier id's

[low oyster]

ok

[gloomy sparrow]

This should be fixed please wait 15 minutes before connecting

[keen flower]

lmk if u are able to fix this problem

[gloomy sparrow]

Your bans are correct make appeals if you wish to have a chance of getting unbanned sooner

[keen flower]

what does correct mean though?

[restive glade]

ban for what?

[keen flower]

they got banned for door camping?

[indigo quest]

thats just dumb what did we get a ban for

[gloomy sparrow]

Did you get an answer on your tickets?

[low oyster]

I've been dealing with this problem for 30 minutes, I had to move away, but even now it still exists.I can't even find such a YOBLED error.

[tribal siren]

is doorcamping bannable?

[gloomy sparrow]

No

[indigo quest]

so why did we get one

lol

[tribal siren]

^

[gloomy sparrow]

Your problem is fixed please wait 15 min for server to sync

[gloomy sparrow]

You didn't get banned for doorcamping make an appeal

[low oyster]

this is not a ban, I upload to the server and the last moment when I get up, I get thrown out and writes go to the Rustoria - YOBLED discord what it means, I have no idea

[tribal siren]

y'all just state "take a break" like from what

[indigo quest]

i did and it got shut saying look at rules like what

[gaunt sequoia]

Hi @gloomy sparrow I have my old account that is hacked, the person to play rust with a cheat is done I'm banned, I have a second account and I would like to know if I could play on your server without getting banned to not buy the VIP for nothing

[low oyster]

Okay, no problem.

sorry

[restive glade]

what else was the reason for the ban? door camping? lol or your admins just like taccular so much

[gloomy sparrow]

It's all good just please wait 10 min before you try to connect, come back and ping me if you have any further issues 🙂

[gloomy sparrow]

Then your ban will remain

[indigo quest]

but i just want to know why i got a ban??? what was the rule that i broke

[restive glade]

in wich category did we break?

[coarse oak]

For one issue my ticket was responded, there is I believe a ban evasion occurring that I didn't raise at the time since I didn't know about it. I realize everyone says this but I would be grateful for some time to discuss the player at hand.

[low oyster]

plate

and why didn't the server work today for 30 minutes after the reboot?

[gloomy sparrow]

Not sure what you mean?

[gaunt sequoia]

Plate see plsss

[gloomy sparrow]

Did you make an appeal?

[restive glade]

if you classify greifing as breaking the rules then you should "take a break" 20% of the server

[indigo quest]

@gloomy sparrow i just want to know why i got a ban??? what was the rule that i did break

[low oyster]

at 9 a.m. today, a reboot occurred on rustoria eu long, after which the server turned on and shut down for 25-30 minutes after a few minutes

[indigo quest]

plz let me know

[gaunt sequoia]

I contacted rust he tells me that he can't know if his me who cheated so they don't want to deban me

[restive glade]

just tell us man we know the ticket is just gonna be closed instantly lol

[gaunt sequoia]

And as you can see on my old account I put more than $300 of skin I wouldn't have fun cheating with an account like his

[gloomy sparrow]

All users that get reported gets investigated if the reply on your ticket said that he wasn't cheating then he most likely wasn't, feel free to make new tickets if you still feel that the user is cheating or make an F7 report.

[ocean thistle]

The second one :)

[gloomy sparrow]

It probably just took some time to boot

[indigo quest]

my guy he is not streaming

[coarse oak]

I understand. I appreciate your time, would you be willing to check one profile for me to see if it has been banned on rustoria ever before?

[ocean thistle]

Then did your friend create an appeal?

[restive glade]

?? he isnt even fkn streaming just tell us you like tacculars dick so much that "ruining the content" gets u banned lol

[gloomy sparrow]

I can't share information about anyone elses bans

[coarse oak]

Alright, I understand.. Thanks

[polar dune]

when someone gets banned why his base still standing?

he switchs to another account and goes on

[indigo quest]

we both got banned for take a break for 6 hours because we where door camping both our tickets instantly got closed and we dont know why

[ocean thistle]

Create an appeal and the admin will review it

[gaunt sequoia]

Plate

[ocean thistle]

You guys weren't just door camping but yeah create an appeal if you believe it is just door camping

[tribal siren]

HAHAHAH streamsniping

[indigo quest]

but we where lol

[keen flower]

u have to be taking the poiss

[restive glade]

we know the ticket will just get closed instantly lol

[ocean thistle]

False.

[gloomy sparrow]

Who do you mean when you say that you contacted rust? EAC, the appeal system, an admin?

[polar dune]

my neighboor got banned for cheating and he is back on another account on his base...

[indigo quest]

and chatting a bit of shit like every othere rust player ever

🤣

like what

[restive glade]

IF thats the case everyone has to be banned now lol

[ocean thistle]

Then?

[gloomy sparrow]

Please make a ticket on him and an admin will investigate

[tribal siren]

was tac streaming back then?

[restive glade]

yeah im not arguing a taccular dick rider lol

[tribal siren]

how is it streamsniping

when tac was not streaming

[ocean thistle]

The correct way to go about this is to create an appeal. If you guys do not like my answer, please leave this channel for others who require support. Thank you

[gaunt sequoia]

I am ban Vac I have contacted facepunch

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @gaunt sequoia

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[restive glade]

we are the others who require support we created an appeal then it just got closed lol

[ocean thistle]

Then the ban is going to stand if it was closed :)

Is there anything else I can help with you today?

[gaunt sequoia]

So I created a new account I put the new or the old

[indigo quest]

thats just dumb all because its tac thats so sad

[gloomy sparrow]

Both please

[tribal siren]

so it was streamsniping?

[ocean thistle]

You know it wasn't just that, but any answer I give you won't be the one you wish to hear. Regardless, I hope you have a good break!

[ocean thistle]

Mind your ban.

[restive glade]

hai makes love with tac everynight lol thats why everyone who door camps him gets banned lol goodluck meat rider!

[tribal siren]

streamsniping a guy that isnt streamin is unreal

[indigo quest]

well all i want to know is why then

[ocean thistle]

Probably the 2nd and last rule if this is how you're behaving on Discord

[indigo quest]

electricity restrictions??????????????????????????????????????

[ocean thistle]

Thank you

[restive glade]

Welcome!

[ocean thistle]

Did you scroll down?

[low oyster]

it's been about 15 minutes, but the server still throws me out and writes "go to the rustoria - YOBLED discord (

[indigo quest]

bricks

[ocean thistle]

I hope you have a good break!

[indigo quest]

keep that ego down yea

[low oyster]

rustoria eu long

[ocean thistle]

!steamid

[marble mantle]

Hey, @low oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy sparrow]

looking

[low oyster]

76561199625549695

[ocean thistle]

[gloomy sparrow]

Fixed again please wait 15 minutes and DO NOT try to connect before 15 mins have past, thank you

[gaunt sequoia]

I can only put 1

[gloomy sparrow]

why?

[low oyster]

ok, at exactly 31 minutes I will come back and write what and how

[gaunt sequoia]

I dont no

[gaunt sequoia]

See the First steam id

https://steamcommunity.com/profiles/76561199681673946

https://steamcommunity.com/id/acckna_off

And the second

You can see that I'm banned and I have more than 30 skins ($300) because I got hacked by wanting to install a skin changer to valorant

And I prefer to warn you before playing on your server and before buying the VIP so as not to buy it for nothing

[iron nexus]

https://steamcommunity.com/profiles/76561198335528406/

vpn ban

[dreamy sparrow]

!appeal

[marble mantle]

Hey, @iron nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron nexus]

1

[ocean thistle]

Fixed, please allow 15 minutes for the fix to sync. thanks!

[low oyster]

I'm trying to log in

[gaunt sequoia]

!appeal

[marble mantle]

Hey, @gaunt sequoia

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low oyster]

Nothing has changed, I also get thrown out when I go in.

shit

[ocean thistle]

I applied a fix, please wait 15 minutes again

[low oyster]

haha, it seems like you've already applied the fix twice, but nothing has changed. :((

[ocean thistle]

I'll be here if you wait another 15 minutes to see if it works

Let me know :)

[low oyster]

of course I'll wait, all the doors in my base are open, damn it

[pseudo solstice]

Hi, can I speak to an admin?

[ocean thistle]

How can I help?

[pseudo solstice]

Hi, I play Rustoria Sea Main Weekly, my name is FAT OBESE MARIO, I am a trio with shok dart and Auro. We built a new base in the snow and we had new neighbours. The neighbours were chinese, and they asked us to be friends and alliance, so we invited them to our team so we would not kill each other. We had NO contact with them or whatsoever, we did not roam with them etc, you can check our base loot.

I tried to log in just now but it said Disconnected: Playing with hacker

My friends in my trio are definitely not hacking, is it the neighbours? I forgot their IGN, I am so sorry.

[ocean thistle]

!appeal You'll need to write an appeal and ask the admin in charge of your ban who it is

[marble mantle]

Hey, @pseudo solstice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pseudo solstice]

Is there any faster way to appeal? I have the entire night free to play Rust 🙏

[ocean thistle]

Sadly no, appeals are how we handle bans

[pseudo solstice]

I see, Thanks

[gaunt sequoia]

Hai ?

[ocean thistle]

Yes?

[low oyster]

Can I come in? It's been 15 minutes

[gaunt sequoia]

See plus

Plsss

[ocean thistle]

Yes please try

[low oyster]

ok

[ocean thistle]

I believe Plate was helping you

[low oyster]

try three

[ocean thistle]

[bronze elbow]

/ticket

[marble mantle]

Hey, @bronze elbow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[limpid mason]

can someone help me

[ocean thistle]

How can I help?

[limpid mason]

they are abusing

[ocean thistle]

!ticket

[marble mantle]

Hey, @limpid mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

@pseudo solstice can you join https://discord.com/channels/274965952116817920/368790610783764480 ?

[low oyster]

a fucking server when I have some kind of errors, I was blocked thank you

raided

[manic talon]

What's wrong with your servers, why is there such a ping and keeps crashing?

[grim tree]

i have 5ms

and i get time out 3 times

lags

[grim tree]

repair that wtf

imagine pay 8$ for vip and serwer have problem with my to fast internet

[torn kite]

i can't buy vip for some reason

[thin plover]

What do you need help with

[dreamy sparrow]

For what server ?

[torn kite]

eu medium

[dreamy sparrow]

it's still available

[dreamy sparrow]

is there like an error message or someting ?

[torn kite]

i want to gift vip but i can't purchase it

[dreamy sparrow]

is there an error message or ?

[grim tree]

can you help me?

[torn kite]

it shows that it is loading but then the loading ends and that’s it

[dreamy sparrow]

Make a ticket with #payment-support

[vital arch]

why is there no way to expand slots to EU Medium

?

[bronze elbow]

why arent the admins banning these people who do the handcuff shit

[dreamy sparrow]

Because it's not bannable offense

It's a feature that facepunch added

[bronze elbow]

my friend couldnt play for 4 hours because of it

atleast make the breaking out timer less

[dreamy sparrow]

yes we are aware of the problem , but this is a facepunch issue atm , not alot we can do

[vital arch]

why is there no way to expand slots to EU Medium?????

[lyric basalt]

!slots

[marble mantle]

Hey, @vital arch

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[vital arch]

it is impossible for an ordinary player to play on your server all day without donating, I have been in line for 6 hours due to some server error. I stood in line for 13 hours a day

[grim tree]

can you help me? EU LONG

[rose prawn]

Ticket #54ee24
cheater aimbotting

can you guys just check this out guy is on brand new account blantantly

[vital arch]

Why are there 350 slots on the server and 384 online on the server, what's the point of slots then?

[dreamy sparrow]

Slots are reduced later in the wipe , because of so more entities in the server , to prevent lagg

[vital arch]

384/350 how?

[dreamy sparrow]

vips

[graceful anchor]

@lyric basalt

[brazen solar]

I joined the steam group and followed all platforms but it says that i didnt on the link page thing

[lyric basalt]

Hi

[lyric basalt]

!steamid

[marble mantle]

Hey, @graceful anchor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[graceful anchor]

can you check my dm

[brazen solar]

@lyric basalt

[coral jetty]

Is US 3x no bps finally going to wipe today?

[hexed nimbus]

#oldserverinfo

[queen pendant]

Yesterday I updated my VIP on the Rustoria eu medium server, but today it disappeared. Pls can you give me back my vip, my steam id -1234542352553

[coral jetty]

Yeah it’s missed 2 wipes so the server info is irrelevant

[gilded gyro]

Yesterday I updated my VIP on the Rustoria eu medium server, but today it disappeared. Pls can you give me back my vip, my steam id - 76561199013255093

[thorny dune]

Please open a #payment-support ticket @queen pendant @gilded gyro, the team there will respond as soon as possible.

[green topaz]

hello, I can’t play in the EU arena rastoria.co rtg ukn what should? I do nickname Aneki

[thorny whale]

hi i spoke with @hearty fulcrum here when i got banned 30d ago, i got gamebanned and was playing when it was 160d old, i asked and she said that at 180d, id be able to play, its not at 190d and im not able to play.

[hearty fulcrum]

I believe that it was an admin you spoke to about the 180 days. I recommend leaving your steam ID or profile link below and waiting for another admin to take a look into the situation.

[thorny whale]

nevermind tried it and yes i still am banned

i think it was you

https://steamcommunity.com/profiles/76561199194386129/ this is the gb account

[marble mantle]

Hey, @dry summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim tree]

can you help my i have lags but i have 8ms

little lags all time 5s

3min normal play and little lag 5s

EU LONG

[dire parrot]

https://steamcommunity.com/id/segurapeke99/

[gloomy jackal]

i got banned for playing with a hacker, how do i appeal this?

[flint bone]

!ticket

[marble mantle]

Hey, @flint bone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy sparrow]

!appeal

[marble mantle]

Hey, @gloomy jackal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coral jetty]

Okay this is the THIRD wipe US 3x has missed. It’s really annoying to pay for VIP on a server that’s just ignored

[next mesa]

!ticket

[marble mantle]

Hey, @next mesa

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny dune]

Hey there, I can assure you this isn't our attention by any means and is a technical issue rather than us ignoring it. I've forwarded this onto our development team to take a look at now.

[chilly goblet]

!ticket

[marble mantle]

Hey, @chilly goblet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[chilly reef]

/ticket

[marble mantle]

Hey, @chilly reef

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim tree]

network problem can you help my?

i have 8ms and i gets timeouts all time

EU LONG

[boreal thistle]

https://discord.com/channels/274965952116817920/989424320797364224

[junior wing]

Good one zoidberg

[boreal thistle]

oops

[maiden warren]

my vip didnt work can any1 help me?

[vocal cradle]

Очередь не двигается EU MEDIUM

[boreal thistle]

Please make a ticket here: https://discord.com/channels/274965952116817920/883058174570135572

[maiden warren]

l make it

[boreal thistle]

You need to wait i am sorry, only a few people can work on payment support.

[prisma egret]

<@&274971100184576010> hello im waiting for support can you help me?

[gloomy sparrow]

What do you need help with?

[quaint patrol]

I think he needs pants

[prisma egret]

i got banned for playing with hacker and he got checked and his 7 days ban got removed

[rugged sentinel]

<@&274971100184576010> hello im waiting for support can you help me?

[quaint patrol]

!appeal

[marble mantle]

Hey, @prisma egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prisma egret]

already submited a ticket

7 dayes ago

[lone raptor]

please look at my support ticket

[maiden warren]

<@&274971100184576010> help me pls with my ticket , my vip didnt work

[prisma egret]

@gloomy sparrow can we talk?

[vocal cradle]

Очередь не двигается EU MEDIUM

[vocal cradle]

помогите мне с этим

[rugged sentinel]

<@&274971100184576010> hello im waiting for support can you help me?

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @prisma egret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[prisma egret]

76561198157166046

[void condor]

?steamid @rugged sentinel

[marble mantle]

Hey, @rugged sentinel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rugged sentinel]

76561198928671823

[gloomy sparrow]

Hello please wait 30 min before connecting and this should be fixed. Have a good day!

[vocal cradle]

<@&274971100184576010> The queue on the EU MEDIUM server is not moving

[spice kettle]

@balmy cypress hey i just wanted to make sure that the vip isnt going to get renwed

[quaint patrol]

!cancel

[marble mantle]

Hey, @spice kettle

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[prisma egret]

thanks, U2

[fresh jacinth]

why did i get banned on the rustoria us medium if i havent even played on it

https://rustoria.co/users/76561199309815208

[wispy dirge]

?steamid

[marble mantle]

Hey, @fresh jacinth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Hey, @fresh jacinth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fresh jacinth]

where do i post it

i made a ticket

Appeal #1dcf65

76561199309815208

[wispy dirge]

You will need to wait to hear back via your appeal for this ban.

[fresh jacinth]

are you able to respond

[fresh jacinth]

it says im banned the US medium server when i havent even played on it, you can even check my rustoria profile https://rustoria.co/users/76561199309815208

[shy remnant]

Hey @fresh jacinth , I understand your concerns, but as Bull.River said, you have to wait for an answer in your appeal please 🙂

[fresh jacinth]

ok im sorry

i jsut want to play with my friends

[split carbon]

<@&274971100184576010> need help

[shy remnant]

It’s a support channel, I am literally writing right above, why do you have to tag every admins ?

Like …

[split carbon]

oops

my apoligize

[shy remnant]

Just ask your question next time

[split carbon]

okay

[shy remnant]

Pinging never and will never make things faster

[split carbon]

I meant to gift my friend quee skip but the gift didn't go through do yall do refunds

[shy remnant]

Don’t worry, I understand. However only the admin that issued the ban is able to answer, this is why Bull River and I can not assist you. But don’t worry the person concerned has been notified

[fresh jacinth]

ok thank you

[shy remnant]

Make a #payment-support ticket please, administrators can not handle that kind of situations but our payment team will help you as soon as possible

[fresh jacinth]

So I got manually banned?

Howw

I didn't even play on the serverr

[shy remnant]

Your appeal must have been answered

[fresh jacinth]

thank you so much

[raven dune]

Is gifting VIP not working right now? I am trying to buy vip for someone on US medium and the page is stuck loading.

[thorny dune]

It definitely should be, give it a minute and try again, may of been a time out issue, possibly a different browser if you are still having issues afterwards

[mild fjord]

Hey! Random question: is someone allowed to sit outside my base playing a sound board constantly and ear raping me?

[wispy dirge]

We do not moderate voice chat, I would suggest turning off your in game voice.

[tall panther]

Yo can someone dm me so i can send a clip of a cheater

[wispy dirge]

?report - Please create a ticket and upload the clip to the ticket.

[marble mantle]

Hey, @tall panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tall panther]

/ticket

[marble mantle]

Hey, @tall panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tall panther]

/ticket reply 1

[marble mantle]

Hey, @tall panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron nexus]

https://steamcommunity.com/profiles/76561198335528406/
vpn ban

[crisp socket]

/ticket

[marble mantle]

Hey, @crisp socket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crisp socket]

can an admin help out with my ticket pleasse

Appeal #897dcb

@mellow tundra

@gloomy sparrow

[wispy dirge]

When did you submit your appeal @crisp socket ?

[crisp socket]

not too long ago Appeal #897dcb

@wispy dirge

[wispy dirge]

Appeals are processed within 1-3 business days, you should hear back soon.

[crisp socket]

fr? what if we get raided man

we also had both vip @wispy dirge

[iron nexus]

Help me, I'm using a VPN that results in a login ban

@wispy dirge

https://steamcommunity.com/profiles/76561198335528406/

[cunning quest]

check store-2144

[crisp socket]

@wispy dirge can you be a W mans and help us out

[sick badger]

Is it possible to make a ticket for an entire zerg?

[crisp socket]

can a admin pls look atr my ticket

[drowsy steppe]

Hey we need a admin on rustoria trio 5x America server there is a cheater on here and he’s going crazy his name is Peter on here it’s clear as day he’s cheating

[iron nexus]

Help me! , my house is exploding, I can't log in to the game, I use a vpn and the node is banned!! Please save my home!

@wispy dirge

[torn heart]

!report

[marble mantle]

Hey, @drowsy steppe

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron nexus]

@torn heartMy appeal was submitted last night, I was able to enter the server after I submitted it, I dropped this morning and then it prompted ban, and then I can't submit another appeal because my last appeal hasn't been processed yet.

[torn heart]

gonna have to wait on a response on the appeal

[iron nexus]

ok

When does the big management come to work? Because this problem often happened in the past, I directly appealed to the big management.@torn heart

[craggy basalt]

snowkaat on us med is deff toggling

[woven sapphire]

I don't use cheats. When I try to log in to Rustoria EU main, I enter the server and then I get a warning saying disconnect hacking.

@torn heartpls help me

[jaunty tusk]

same

and its my first time on the server for a very long time

[woven sapphire]

@torn heart? heey

[iron nexus]

@torn heartI'm in the same situation as this person ...

[craggy basalt]

Yoked Bartholomew - 76561198174794707 CHECK THAT GUY OUT MAN

[iron nexus]

I also hinted at hacking

[cerulean forum]

how long does it usually take for someone to reply to tickets on the website?

[vast trellis]

why i got banned at SEA main i just download the rust to my laptop and then join sea main while im at the warming prefabs i got banned my friend just call me to let me know that i got banned for hacking btw im not hacking

btw im playing in my desktop i just want to try to play on my laptop

[leaden wharf]

Im vpn ban

[iron nexus]

Im vpn ban

[leaden wharf]

I need halp

[iron nexus]

I need halp

[leaden wharf]

I need help

[oak mason]

where can i make a ticket for question

[lavish plinth]

can i get sum help

mods wya

<@&274980199668645888>

[split prism]

whats up?

[lavish plinth]

BRO

on toria med us im muted and i have vip and i dont think i should be muted

my name is Lil Tjay

[torn pecan]

my temp ban should be ending now but i cant join medium for some reason

[fallow wraith]

@stiff widget ^

@torn heart

[torn pecan]

im cooked lol

i just bought vip too

[balmy lichen]

paso casi toda la cola y mes saca

[rotund berry]

guys wtf my game crashed at outpost, it never crashed before. im stuck in queue

wtf am i supposed to do now

you guys just crashing people's game so they buy vip? actually lame

[split prism]

!appeal

[marble mantle]

Hey, @lavish plinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

your game crashed like you said...

how is that our fault

[rotund berry]

put me back in game, why cant i have a skip queue if im actually playing

it crashed at outpost, my rust never crashed in 2k hours

how convenient for you guys it IS to just crash someones game at outpost and force people to buy vip

[thin plover]

skip queue is for people that purchased VIP, my game crash too sometime, it happens

[thin plover]

we can't make your game crash....

[rotund berry]

they literally added a feature to get back on the server and you guys took it off

just letting you know im never gonna give you a single penny

this is lame as fuck

[thin plover]

that's fine, you don't have to

we're not forcing anyone to donate

[rotund berry]

well, I do have too, otherwise i wont have anything when i log back in

YOU DO THO

[balmy lichen]

It fails but it already did it to me 3 times

[rotund berry]

at least give us bag protection idk

[thin plover]

anyway, if you don't need any more support you can head to #general

[balmy lichen]

buena solucion xd

[lucid sinew]

Need support

[thin plover]

what do you need support with

[lucid sinew]

Vip

[thin plover]

what is the problem exactly?

[lucid sinew]

I bought it but not working

[thin plover]

you have to make a #payment-support ticket

[lucid sinew]

Okay I did

[oak mason]

Hi I have a question on game bans can u play if it’s over 90 days asking for a friend

[thin plover]

we have a website that explain our rules about that

[lavish plinth]

can some1 look at my ticket bro

i spent 10$ to play and i cant even type in chat

[strong willow]

what can we help you with

[lavish plinth]

i made a ticket

im muted

[strong willow]

can i get your steam id please? you can send it to me in dms

[lavish plinth]

k

[sturdy oracle]

@thin plover VPNban76561199161138924

[pure seal]

why when i crash i dont save my spot in queue

ive lost my spot in queue so many times due to things and it doesnt save my spot

ive spent 40 percent of my time in queue instead of actually playing over the last 2 days

[hearty fulcrum]

@pure seal The queue reservation feature is not enabled on our servers. Here is an announcement we made regarding this: #announcements message

[pure seal]

hmm very unfortunate, its extremely unfair for me and my friends who have spent the last hours of our night in queue just for a rust update to cancel it with when we are finally getting in and to then get put back to 80 ppl infront of me

[bleak badge]

Can i get help? I keep getting kicked?

For no reason

Maybe ddosing me? Like im confused

Ill send screenshots too like idk what is happening

[queen flame]

This shit is so bad i wait 4 hours to get in and makes me update my shit and i load back in and dont save my spot this is a scam are yall scammers who make people buy the thing to get in quicker i will call my lawyer and have this shit sued to the ground you wont see it coming

[wispy dirge]

What is the disconnect message?

[bleak badge]

I made a ticked with it

[wispy dirge]

Ticket number?

[bleak badge]

8381

I think i got dossed by a duo cause they camped a base near me and raided it

They prob thought it was me

[wispy dirge]

Have you restarted Steam @bleak badge ?

[bleak badge]

I restarted pc im in but im scared to get kicked again

Its been doing that for 40 minutes

[wispy dirge]

Try verifying your game files and then try and connect again

[bleak badge]

Alright could it be a ddos? Or sum?

[oak mason]

where?

[sturdy oracle]

@wispy dirge sir VPNban76561199161138924

[bleak badge]

Still does it now it says steam invalid

[lean linden]

https://rustoria.co/rules/vanilla

[tight slate]

can u loot at my ticket

[near halo]

is there an admin called Nor?

[tough bane]

Not an admin but how can I assist you?

[near halo]

theres Nor messaging me on steam to vote on new rustoria AK skin

is it a scam?

[tough bane]

Yeah, sadly our admins can not do anything against it. Best thing you can do is to report it directly to steam and block the user. If we do giveaways we will always use #giveaways and one of our admins will contact you.

[near halo]

okay thank you so much

blud is offering me vip rn bro

i mean i just voted for a skin thats all

[tough bane]

Would not recommend that. You might need to login somewhere and as such they can get account details or more

[near halo]

no no no he just asked me to vote for hes skins i didint need to put any things in such as login password etc

on steam

the workshop votes

[tough bane]

If you want to, do it on your own risk but would not recommend.

[near halo]

yeah i did it it was the same as all the skins and i did it by steam not by a link

[urban mirage]

there's a major glitch with the duo sub where you lose all control and it crashes your game. Has happened several times this wipe with no warning or rhyme to it

Not sure if its sever sided or game sided though

[tough bane]

I suppose that is something the Facepunch Devs would be interested.

[wispy dirge]

This is a scam, DO NOT click on any links, if you have done so please update your passwords for Steam. I would also update your Discord password as a precaution.
Report the user to Steam also 🙂

[near halo]

i did report

and i didint click in any links

that was a steam pv link i didint click on it

i did vote on the skin that he sent bc its a nice ak but not by a link

i entered it by steam workshop

[hearty fulcrum]

it seems like you have taken the right steps already! just remember that we won't ever reach out to you via Steam, and especially not for something like that.
we do have giveaways sometimes, but those are posted in this discord in the #giveaways channel. any other "giveaway" from someone to be from rustoria is not official and should not be trusted.

[near halo]

okay thank you for info

thanks to everyone for their help i apprecieate it

[dusk lake]

help pls

[sturdy oracle]

<@&874995535881326632> VPNban76561199161138924

[grim tree]

help my with lags

often i get time outs

but i have 8ms

[lean linden]

What can we help you with?

[lean linden]

You should create a ticket as well https://rustoria.co/support

[grim tree]

EU LONG help pls

[lean linden]

?

[grim tree]

1 day i get time outs or lags 5s sometimes idk why

i have 8ms

[lean linden]

Perhaps submit a network support ticket to try and figure out your issue https://discord.com/channels/274965952116817920/989424320797364224

[near halo]

yo, how do I see all the server channels

[lean linden]

https://discord.com/channels/274965952116817920/396381066450960394

[near halo]

theres no role claims there

[tough bane]

We do not have any specific server channels. All you can see is correct. However if you want to post gifs and other stuff you might want to verify.

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tender plaza]

hello i was just killed by a blatant korean hacker on us main is there a ticket system for reporting people i cant find it

nvm im blind

[near halo]

ah why is this my first time playing rust and it says im banned on rustoria?

glitch?

[lean linden]

Please submit a ticket and an Admin will take a look as soon as possible https://rustoria.co/support

[grim tree]

someone can help my i do network ticket

[lean linden]

Please be patient, may not be anyone on at network support this very moment

[grim tree]

ok 😦

[lean linden]

Perhaps try reaching out to your internet provider . . They may be able to help you

[grim tree]

i try and its all good

[sick perch]

How long do I have to wait to get a response to my appeal?

[grim tree]

my too

[near halo]

1-3 business days

[grim tree]

rly?

[sick perch]

i've been waiting for 2 days

[grim tree]

i wait 1 day

[broken mason]

Maybe Monday you get a response or sooner

[grim tree]

someone is online with network-support?

[tough bane]

I am afraid, only a few of the admins can help you out there on #network-support-old. You will need to wait a little. Sorry for the inconvinience.

[grim tree]

how long?

you will fix that today?

[near halo]

Amigo, you need to be patient, when someone from the Network is available they will respond you

[grim tree]

i know but i wait 1 day

[near halo]

Only a few people can see this tickets, is 06:53 am

[grim tree]

a ok i have 12:00 xD

[near halo]

Already try contact with your provider?

[grim tree]

yea

its all good

i have 5ms

[wispy loom]

You created a ticket 2 hours ago

[near halo]

Ah

https://tenor.com/view/parks-and-rec-april-ludgate-sips-tea-tea-tea-time-gif-21816989

[wispy loom]

Already replied

[grim tree]

yea first one i close

[wispy loom]

Tickets are answered in the order we receive them

So closing and reopening will only slow it down

[grim tree]

bcs i think its my internet problems

[wispy loom]

Let’s switch to the ticket, I sent a message

[sturdy oracle]

@wispy loomVPN ban 76561199161138924

[waxen dagger]

if i give the server boost ? i will skip the queued ?

[lean linden]

!boost

[marble mantle]

Hey, @waxen dagger

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[vast trellis]

why i got banned at SEA main i just download the rust to my laptop and then join sea main while im at the warming prefabs i got banned my friend just call me to let me know that i got banned for hacking btw im not hacking

i think its vpn ban

[mild fjord]

can an admin help me asap? my body just glitched through my OWN foundation inside my base full of loot

[lean linden]

Please submit a ticket https://rustoria.co/support/tickets

[lean linden]

Super unfortunate, but admins can't help you with your problem . . better break out some jackhammers (;

[tribal abyss]

Hello, I was constantly kicked for a fly hack and then banned from the medium

[lean linden]

Alright, what is your question?

[tribal abyss]

is it possible to unban me somehow

[vast trellis]

i already make a ticket thanks!

[lean linden]

!appeal

[marble mantle]

Hey, @tribal abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith igloo]

half of r2 clan has no vip because of some error please check tickets <@&274971100184576010>

[scarlet harness]

fix eu main

mega lag

[lean linden]

Please don't ping all the admins . . they'll look at the tickets as soon as possible

[raven mist]

Did you create a #payment-support ticket?

[zenith igloo]

my teammates did , but no response

we couldnt play because of the que

[raven mist]

Barely any payment tickets open. Are you sure they created one?

[scarlet harness]

EU MAIUN LAG

[zenith igloo]

could you check this guy please ? @cunning quest

[raven mist]

No payment ticket open for repa

[zenith igloo]

someone closed 2 tickets , give hima second

please

[raven mist]

I believe they can create another ticket

[uncut peak]

YERRRRRRR

yo rustoria help me out

ive given u wayyyy too much money

and rolled wayyyyy to many clans

[lean linden]

What sort of issue do you have?

[uncut peak]

can i message privately

[lean linden]

just do it here

[uncut peak]

as to not raise suspicions

[raven mist]

Are you reporting someone?

[uncut peak]

how do i make a report ticket

[raven mist]

!report

[marble mantle]

Hey, @raven mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy cypress]

Use #payment-support

[sturdy oracle]

@balmy cypressvpn ban 76561199161138924

[north anchor]

i need help

whenever i try to log into rustoria it says i need a client update rust on steam , but when i look it says its up to date

i know this isnt rustoria fault just wandering if anyone can help

[timid dirge]

hey im loading into rustoria for the first time and its just kicking me for hacking. my account is like 2 weeks old no game bans first steam account. wat do?

[marble mantle]

Hey, @timid dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid dirge]

tf how am i muted

[tough bane]

I'd recommend you to restart Rust + Steam fully. Furthermore if that does not allow you to update Rust further try to verify your gamefiles. See below

[timid dirge]

ok

thanks

[marble mantle]

Hey, @north anchor

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[north anchor]

Oh my god that is most helpful

thank you

[grim tree]

hi its another network supporter?

for help my?

[little peak]

how do i link steam i linked it and joined the group then when i do /auth it only linked discord

[storm sage]

can somebody help

[scarlet harness]

wtf fix eu main unplayable today

[shy remnant]

We have notified our teams that handle this kind of issue, thank you for the feedback. I am sure they will do their best to get this resolved asap

[sturdy oracle]

@shy remnantvpn ban 76561199161138924

[marble mantle]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mild linden]

Yo I have a bugged TC that i cant authorize myself to, Rustoria eu medium

[grim tree]

hi its network supporter?

i need help

[tepid lantern]

I have a problem (time out) - russtoria.co eu medium. wtf

[tepid lantern]

why is the queue so slow? I stand for 70 people for 10 hours

[grim tree]

Me too

[tough bane]

Hello @grim tree & @tepid lantern,
if you do have issues with your connection please create a #network-support-old ticket. Some dedicated admins will help you out there as soon as possible.

[grim tree]

mee too

[grim tree]

i have but my supporter its offline now

[tough bane]

Hey there, can you may check dms? Maybe I am able to solve that.

[grim tree]

i wait 2h

[tepid lantern]

.

you can expand the queue by at least 50 people, the queue does not move at all, 70 people - 10 hours!!

[tough bane]

I can fully understand you need to wait a little. Sorry

[tepid lantern]

Is it a little 70 people and 10 hours of real time?

I played one hour of the game in two days, and all because of the queue that never ends, we add an error to this queue, and a super slow queue, if expanded by 50 people everything will go much faster and more productive

[tough bane]

I am sorry and I can understand your frustration sadly this is out of my hand as the servers will automatically expand. Nothing we can do about. Sorry

[tepid lantern]

one person in the queue - 30 minutes, wtf

and what is the principle that your queue is expanding? yesterday there was a 412/350 queue on the server, it has never expanded, wtf , today it will also be, I am sure

just expand to 400 and everyone will be happy, but according to your false words, this is done automatically, then why the hell doesn't the queue expand when players exceed the server limit

@gloomy sparrow

[marble mantle]

Hey, @mild linden

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[grim tree]

how long i must wait for network support?

[tough bane]

?report @mild linden

[marble mantle]

Hey, @mild linden

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim tree]

i do ticket but supporter go offline

he say he will be later but i wait 3h

[tough bane]

I can fully understand as I said. Keep in mind, our admins are human beings aswell, need to work irl, have a family or whatever. It takes a little. Sorry.

[tepid lantern]

You just need to expand the server to 50 people, and you will have a queue and people will come in and they will like this server

administrators hear THE QUEUE IS NOT MOVING AT ALL!!, please fix this shit, in other words, you won't say thank you.@raven mist

[raven mist]

Theres nothing wrong with the queue

[tough bane]

No need to get mad. I have already told you to be patient. Nothing we can do.

[raven mist]

Players are just not leaving.

[grim tree]

just buy vip 😄

or you will wait 1day i que

[brisk geyser]

Hi i wanted to ask can i get an admin ingame

[tough bane]

You can reach the admins ingame if you want to report someone via /ticket add.
Otherwise I might be able to help you here already.

[tepid lantern]

@raven mist I have been resting for the second day in this queue, but here is your answer about a normal queue" IT'S FUNNY, one person is 30 minutes, I have 60 queues, let's count, 60*30= 1800 minutes and now it's 30 hours, it may be funny, but it's not very funny for me to sit in a DEAD queue for 2 days

[raven mist]

Welcome to rust. Queue's will always be there when you play popular servers.

[marsh pier]

how to report AIM ?

[tepid lantern]

I wanted to buy before the vape, BUT there were none

[marble mantle]

Hey, @marsh pier

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tough bane]

They might have been refilled now. You can check in on #vip-stock-role-assign to get a notification if VIP is available again.

[normal jewel]

where is cheats report ?

[tough bane]

Check my message above >> #support message

[tepid lantern]

@raven mist I've never seen such a queue in my life, it's dead, you just need to expand the gang by 50 people and all problems disappear magically

[tepid lantern]

you're just worried about putting money in your pocket, you don't give a shit about other people, I wanted to buy them in a day, but they weren't there, I'll enter a dialogue with you for 30 minutes and I've lost one person during this time

I'll just ask you to extend one favor for 50 people, you will have a queue and people WILL BE HAPPY

[prisma oasis]

Is "Rustoria.co | ✪ Nor " a legit person from Rustoria ?

[near halo]

!scam

[marble mantle]

Hey, @prisma oasis

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[near halo]

No

[prisma oasis]

Thought so.. Thanks for speedy reply.

I'll report him.

[tepid lantern]

@raven mist now on the 368/350 server, logically you should expand the server, THE QUEUE IS NOT MOVING NOW, please hear

[tough bane]

As Shenzyyy already said. Queue is moving but super slow as the server is quite popular and no players are leaving. You will need to be patient. Nothing we can do about.

[raven mist]

Queue will only move when its under the limit which in this case is 350

[sharp bridge]

I was banned for hacking while I was sleeping 76561199191979813!😇

[marble mantle]

Hey, @sharp bridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mossy steppe]

Hello, dear administration, I have a question for you, what the fuck the fuck?!?!
I have been sitting in line since 11 o'clock in the morning and when I went to shit for 15 minutes, I return and writes to me. Disconnected Timed out. In honor of what the fuck can you explain to me? @raven mist

[tepid lantern]

by rast+ on the 369/350 ult server, the Shenzyyy extension\

[raven mist]

Try to say fuck less and i'll explain it to you

[tepid lantern]

Please explain this?

[mossy steppe]

Try to disconnect us less @raven mist

[raven mist]

I'll try

[mossy steppe]

I don't see it

[tepid lantern]

Please explain this @raven mist

[sharp bridge]

I was banned for hacking while I was sleeping 76561199191979813!😇
@raven mist

[raven mist]

I already did

[tough bane]

Already responded you above. Please go ahead and create an appeal. >> #support message

[sharp bridge]

sor ok

[raven mist]

Resolved

[tepid lantern]

you wrote that the queue will move when the limit is exceeded, now IT is EXCEEDED, but the queue did not move at all, please expand to 400 otherwise it's an ass , sorry

[mossy steppe]

Hello, dear administration, I have a question for you, what the hell?!?!
I have been sitting in line since 11 am and when I went to the toilet for 15 minutes, I come back and they write to me. Disabled Timed out. What the hell can you explain to me? @raven mist

[raven mist]

I did not say that. Please read it again

[raven mist]

Could be a simple hiccup on the route to the server.

[tepid lantern]

Please read your message again

[raven mist]

"Queue will only move when its under the limit which in this case is 350"

[mossy steppe]

I wouldn't have arisen if this hitch had been 1 TIME BUT FUCKING NOT 3 @raven mist

[raven mist]

This means your queue will only move when its under the limit

[raven mist]

Make a #network-support-old ticket.

[tepid lantern]

So she won't get taller in life, she only gets TALLER.

[raven mist]

I'm not sure what that means

[tepid lantern]

She will never be below the limit in her life

[tepid lantern]

you just need to raise it to 400 and everything will be fine, why put 350 if there are 370/350 on the server and say something that the queue will move only when online on the server is below the limit, but still we understand it will not be below the limit

Not already 381/350 sorry 🤣 @raven mist

[mossy steppe]

Wait, so you think that after standing in line yesterday for 16 hours, from 11 am to 3 am, and then I GET A DISCONNECTED TIMED OUT and it's a big hitch? @raven mist @tough bane @raven mist @tough bane

[tepid lantern]

Now 388/350

[grim tree]

its only 1 network supporter here?

[raven mist]

Yes

[grim tree]

😦

[mossy steppe]

No, he is there 0 of them for show.

[raven mist]

Not sure what that means

[mossy steppe]

that you are useless

[raven mist]

Thank you very much

Now move to #general

[mossy steppe]

Let's go!

[visual elm]

<@&274971100184576010> I was given a ban for using cheats on the server eu long although I never downloaded any cheats and my friends were also banned for playing with a cheater, appealed, what should I do, I want to play!!!!!!

[raven mist]

!appeal

[marble mantle]

Hey, @visual elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north anchor]

how much is que skip?

[raven mist]

donate.rustoria.co

[north anchor]

!donate.rustoria.co

[north anchor]

would que skip still be available right now , cba waiting que

[raven mist]

Not sure , you can check that on the website 😄

[north anchor]

okay thanks

[visual elm]

<@&274971100184576010> how do I prove that I wasn't cheating?

[crisp socket]

can someone pls help me and my friend Appeal #897dcb

[north anchor]

GUESS WHAT

i bought vip

oohh look at my fancy name colour

[zinc hamlet]

guys can somone help me its bc if i try to go on rust it says i need to opdate when i try to join a server but there is no opdate

[crisp socket]

@raven mist

[untold ore]

can anyone get in the sever says disconnected for me ???

@bitter torrent

[bright sierra]

I lost connection while playing, I exited steam and re-entered the game but still can't connect to the game, can someone please help me?

[gloomy sparrow]

Daily restart

[gloomy sparrow]

^^ if it’s us servers

[normal jewel]

can u fix the lag ?

eu main

[grim tree]

someone fix the lost conection eu long?

[vast trellis]

can someone reply to my ticket? Appeal #292c63

[civic escarp]

how to report a cheater

[sturdy oracle]

vpn ban 76561199161138924

[onyx chasm]

I think someone is trying to pretend they are the owner of rustoria and going around asking people to vote on the holo ak on a weird website

[shy remnant]

!report

[marble mantle]

Hey, @idle imp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

!scam

[marble mantle]

Hey, @onyx chasm

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[earnest mauve]

how much longer untill these fucking roams gets fixed?

with the fly hack, lost like 5 kits already trying to tp there and get insta killed and kicked cuz of inside terain

did i say 5? i mean 7 now

[quasi dew]

!report

[marble mantle]

Hey, @earnest mauve

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[earnest mauve]

what u mean report

[quasi dew]

ah sorry

my bad

[earnest mauve]

its been fucked since u implemented it

[quasi dew]

you mean you got kicked?

[earnest mauve]

yeah for the 5th time in a row now

[quasi dew]

Its Rust..

EAC

[earnest mauve]

its not, its everytime i spawn on the /roam island

[primal vale]

hi, i am wondering if its possible to get a rustoria monday eu monday wipe without VIP? i found a person that is telling me that and i wanted to make sure

[thorny dune]

I'm not sure exactly what you mean by this, are you trying to view the map before or?

[misty viper]

where do i report cheaters?

[gloomy sparrow]

?report

[marble mantle]

Hey, @misty viper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[misty viper]

how long does it usually take for reports to be investigated?

[torn heart]

Hello, Devs are aware of this issue and it's being worked on.

[misty viper]

he just got banned ty admins ❤️

[grim tree]

im waiting 6h for support

network support

[indigo saffron]

/ticket

[marble mantle]

Hey, @indigo saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[indigo saffron]

I ask for help, I don’t know what to do, after logging into the server it flies to the main screen and writes a hacking error

[hexed nimbus]

!appeal

[marble mantle]

Hey, @indigo saffron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drifting condor]

admin pls help

My opponent used cheat to hide TC in the cliff. Please fix this. RUSTORIA US LONG server.

admin, pls help. they used cheat to hide TC in the cliff. Please solve it

[dreamy sparrow]

!ticket

[marble mantle]

Hey, @drifting condor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[limber zodiac]

someone using cheats to build base in rock and hide tc inside we used mutilple rockets and stuff on his base and found out can any admins come to US long and check real quick

[dreamy sparrow]

Need to make a !ticket

[raven mist]

Being looked into already

[drifting condor]

admin, pls help. they used cheat to hide TC in the cliff. Please solve it

[raven mist]

Read up

[limber zodiac]

thanks

[drifting condor]

thanks so much

[dreamy sparrow]

!report

[marble mantle]

Hey, @burnt hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[drifting condor]

rustoria us long J14

us here wait urs

[raven mist]

Your ticket was already replied to

[drifting condor]

thank u so much

[tough bane]

Hey there @bleak topaz ,
I am currently not available for voice but feel free to cm me or ask me in here for assistance.

[devout python]

The server is crashing admins tf

[sick perch]

Can I get an explanation of why I was banned??? , I tried to appeal and was denied.

[dreamy sparrow]

We don't offer an explanation about the ban , banned = banned

[eternal elm]

unswer my ticket store-2151

<@&274971100184576010>

[tame mortar]

How do you appeal? Got banned like 3 years ago

[hushed sapphire]

where to create a ticket?

[glacial saddle]

how long does it take to get ban appealed?

[wispy dirge]

?steamid

[marble mantle]

Hey, @tame mortar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[magic basalt]

Appeal #3acde2 can someone tell me WHY tf i am banned im not cheating no reason to ban me

and appeal is denied so i cant even fight my case just nothing

[visual elm]

+++++++++++

[green shoal]

Hello, I have a problem with the server, I was waiting in line to enter the server earlier today and now due to a server error or I don't know what it is, I get Timed Out and get out, it should be noted that my internet connection is fine and is stable, at the same time it happened to my duo and we were left outside the base and it seems unfair to me to wait in line again to get in since the server was the one who took me out

[eternal elm]

<@&274971100184576010> unswer my ticket store-2151

[raven mist]

Wait patiently for our payment staff

[tough bane]

I am afraid, that's sadly something we can not do anything about. These random disconnects can happen at any time. If it happens you are back in the queue and will need to wait for the queue to pass. We will not skip anyone there. However our #network-support-old will be more than happy to look into your issue and maybe find a solution for the problem. However it might take a little time as only a few admins are abe to help you out there due to the complexity of such stuff.

[magic basalt]

nobody gonna answer me?

[raven mist]

You'll get a reply in your appeal

which takes 1-3 business days

[magic basalt]

its just been DENIED

for no fucking reason

[eternal elm]

i have been waiting more than 3 hours

[raven mist]

So you were most likely cheating

[magic basalt]

why do u think im here trying to appeal

if i was cheating why would i even try

[raven mist]

It will be replied to asap. Only a limited amount of ppl handle those

[raven mist]

Lots of cheaters do

[magic basalt]

well im not one of them

proper bullshit man

noones even gonna talk to me

👍

[quaint patrol]

https://tenor.com/view/wicked-king-busted-gif-26071856

[magic basalt]

not busted at all

i was not cheating

at least i got my chargeback for vip

[tough bane]

You are always welcome to open a ticket in #payment-support to let our payment team know you'd like to get a refund. Furthermore I'd advise you to check https://rustoria.co/terms if you are eligible for a refund.

[magic basalt]

😆

ive got my money back already

[quaint patrol]

https://tenor.com/view/you-definitely-guilty-for-sure-you-did-it-im-certain-i-know-it-was-you-gif-15442364

[magic basalt]

bro u dont even know anything

even got clips from that whole day i could show but noone wants to speak to me

[quaint patrol]

I know enough to trust the admins have solid evidence

[snow tundra]

i was just banned with the ban message asdipi

ho do i make a ticket to appeal it

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @snow tundra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[snow tundra]

https://steamcommunity.com/profiles/76561199673973389/

[gloomy sparrow]

@subtle cape would like to have a chat with you please dm him with your steamid and he will get back to you asap

[magic basalt]

mate why does he get to talk to someone and i dont??

[snow tundra]

i did

[tough bane]

I suppose he did something that just requires a chat.

[magic basalt]

and i did what?

[tough bane]

Apparently hacking. But that is something I can not look into. Admins will sort that.

[balmy cypress]

Admin believes you are cheating, we are not going to discuss this further.

[near halo]

Hello, Anyone have this problem?
client update required

[gloomy jackal]

i was banned yesterday for playing with a hacker, i literally teamed with a random for an hour then i was banned for playing with a hacker and apparently the other guy wasent banned, i've appealed but astill no response

[tough bane]

Try to restart steam. This usually initiates a game update. If that does not work try to verify your gamefiles. See below:

[marble mantle]

Hey, @near halo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[tough bane]

Appeals can take up to 3 business days. If you haven't heard until Wednesday from your appeal status feel free to contact us here again. Usually admins look a couple of days into these appeals.

[gloomy jackal]

no problem, thank you

[warped tree]

Good afternoon
Today I decided to have a good time with my friends on your server. I stood in line and it said that I was banned. It seems to me that this is some kind of mistake, because I have never played with cheats. I'm 33 years old, and I'm not some failed schoolboy out to cheat.
Even my statistics can confirm that I am a pretty mediocre shooter.
Can I ask you to check if this is an error? And what should I do next to be able to play on your servers?

Thanks for understanding

[marble mantle]

Hey, @warped tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[queen arch]

I keep getting kicked from one of your servers for hacking.

[tough bane]

Check this message above. You can appeal there >> #support message

[fresh jetty]

I am on the same network as him. I have tried going that route, but it says 'Ban not found'

[tough bane]

Can you provide us your steamid? Will check what I can do.

^^ @queen arch & @fresh jetty

[fresh jetty]

B is 76561198042788205
mine is 76561198273216514

[turbid wigeon]

why wony my link not work everytime i join the steam group it wont say its linked

[wispy dirge]

?steamid

[marble mantle]

Hey, @turbid wigeon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[queen arch]

I have just created an appeal.

[tough bane]

@wispy dirge Could you be so nice here aswell

[wispy dirge]

I can take a look here shortly 🙂

[turbid wigeon]

my id is 76561199382078598

[devout python]

if i stole a freind base by changing the code i get banned?

[wispy dirge]

Vanilla or modded?

[devout python]

Vanilla

[wispy dirge]

Should be fine.

[devout python]

If the friend record ?

Thats no change to get ban

?

[wispy dirge]

Are you talking about steam sniping?

[devout python]

no just scam a freind base by changing the code

But no stream sniping

[wispy dirge]

Try now.

[devout python]

@wispy dirge ?

[neat pumice]

We don't moderate insiding, at all

Part of the game

[tame mortar]

76561198159709484

Does my account need to be public?

[peak plinth]

@lyric basalt bro i got banned for no reason come talk w me and unban me

[wispy dirge]

Marzy will reply when they are available, until then please wait for their communication.

[turbid wigeon]

i need a mod

pls

i js got perm banned for no reason at all

[frosty ginkgo]

same we need help

[turbid wigeon]

@wispy dirge i was banned for nothing

pls help

waiting for support

[frosty ginkgo]

Bruh where is the support

[turbid wigeon]

why am I banned for nothing

[frosty ginkgo]

im banned for playing w a cheater but he literarly aint cheated

[gloomy sparrow]

The reason of your bans is in the disconnect message

[frosty ginkgo]

got non

oh

ye banned playing w a cheater but thats not true

he didnt cheat we were litearly doing trainyard

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @frosty ginkgo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[turbid wigeon]

yeah mine issnt true either

[frosty ginkgo]

bruh just get us in a call and we do a pc check ong

[gloomy sparrow]

We don’t do pc checks make an appeal

[frosty ginkgo]

ugh fine

[gloomy sparrow]

You were banned by EAC..

[frosty ginkgo]

whats that?