support

[dreamy sparrow]

No problem , glad to be off service

[chilly mesa]

🥲

[dreamy sparrow]

We don't offer the grace peroid to get back into the server after disconnecting

[chilly mesa]

ok

[sacred sinew]

i made an appeal for a false ban

no ones reviewing my appeal

[dreamy sparrow]

Response time is between 1-3 working days

[sacred sinew]

bruh

[dreamy sparrow]

bruh

[ocean thistle]

!steamid

[marble mantle]

Hey, @sacred sinew

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sacred sinew]

76561199491372329

thank you

[ocean thistle]

You received a response 4 minutes after your created an appeal. Please respond to it. :)

[sacred sinew]

how do i respond to it?

[ocean thistle]

In the text box at the bottom

You may have to use a different browser if it's not there

[limber raft]

im stuck on receiving data for rustoria mondays, anyone know why?

[ocean thistle]

Rust issue :/ Have you tried reconnecting?

[limber raft]

im scared its gonna reset my queue

[dreamy sparrow]

it is goin to reset it 😦

[limber raft]

what do I do then

[ocean thistle]

Yeah unfortunately you'll have to wait in the queue again

[trim agate]

forced to buy vip

[dreamy sparrow]

it's a game issue 😦

[limber raft]

400 player queue

I love this game

[dreamy sparrow]

not to bad

[limber raft]

bro thats like 4 hours

ill be asleep by that time

[dreamy sparrow]

vip 🙂

[limber raft]

so the game is making me buy vip, thats fucked

[dreamy sparrow]

it's a game bugg

[limber raft]

cant I just get vip for like 1 hour so I can just load back in

[lean linden]

NO

[civic shuttle]

IM STUCK AT THE FRONT OF THE QUEUE ON RECIEVING DATA

[dreamy sparrow]

Sadly it doesn't work like that

[limber raft]

thanks

[dreamy sparrow]

you don't gotta yell at him man

[lean linden]

Rejoin

[civic shuttle]

but ill be in a queue no?

[dreamy sparrow]

yup

[limber raft]

they cant help you venga

[civic shuttle]

then can you not just boost me in im stuck

ive already waited in q

[limber raft]

thats what I said

[gloomy sparrow]

We do not queue skip people

[dreamy sparrow]

Nope

[keen ember]

hey i found two hard hackers on rustoria 5x admins interested?

[gloomy sparrow]

!report

[marble mantle]

Hey, @keen ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy sparrow]

If you look in general chat it is not only 2 to who have this problem

[civic shuttle]

thats not fair im at the front of the queue im not being skipped im just stuck on receiving data

[dreamy sparrow]

That is a rust issue my friend

[limber raft]

idgaf who has the bug I just care about loading in and playing with my friends which I cant do because I have to wait 4 hours

[dreamy sparrow]

Arguing about this is pointless nothing is goin to change

[limber raft]

im mad as hell as you might understand

[dreamy sparrow]

you are not entitled to play

if you wanna play then buy vip

[keen ember]

Lion and ferrafari are hard hard cheatijn

[dreamy sparrow]

otherwise wait in queue

[keen ember]

pls ban them

[limber raft]

this guy is not real

[dreamy sparrow]

you are not real , and not special

[civic shuttle]

its a bit silly dont u think its a game. ive waited in a 400 player queue so i am entitled to join and im stuck because of a glitch and the admins who are supposed to deal with these issues cant help me

[limber raft]

how does it feel being an admin

[dreamy sparrow]

how would we fix the brother if we skip everyone in the queue who has the problem

[limber raft]

👍

[raven mist]

!report

[marble mantle]

Hey, @keen ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Stop calling it out here

[keen ember]

kill yourself

[dreamy sparrow]

dam

[raven mist]

Alright

[civic shuttle]

bro these admins man like im stuck because of a bug just boost me in

[floral sonnet]

I feel like they do this on purpose for people to buy VIP

[limber raft]

If I waited in the queue, and got a game bug, how am I not entitled to play. Thats dumb as fuck

[civic shuttle]

i can literally hear the game sounds in the background

[gloomy sparrow]

We do not queue skip people

[wide narwhal]

i was waiting 400 queue and crashed on 7
tryed to reconect and go back to 207

[civic shuttle]

yh bc u too greedy for people to buy vips

[limber raft]

tell em venga

[dreamy sparrow]

we legit only have a limited amount of vip's available

[floral sonnet]

helios might aswell stop typing

[gloomy sparrow]

If we were greedy we wouldn't have a limited vip stock

[floral sonnet]

you need youre mod revoked LOL

how do you get away with talking to your players like that

[gloomy sparrow]

#general if you dont need support please

[sullen pollen]

hey i have bought queue skip, and keep trying to join in, and it says "missing world file" how do i fix it

[limber raft]

bro thinks Im gonna listen to him

[gloomy sparrow]

!gamefiles

[marble mantle]

Hey, @sullen pollen

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[raven mist]

We dont skip queue

[civic shuttle]

thats just marketing lmao if there wasnt a limit there would be no point in having it because everyone would

[limber raft]

admins please answer my question

how am I not entitled to play then

[raven mist]

!mapfiles

[marble mantle]

Hey, @sullen pollen

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[raven mist]

You can play. But we dont skip the queue

[limber raft]

but I waited for it

[civic shuttle]

..

we all did bro

[limber raft]

its so dumb

[raven mist]

You got a game bug. Not something we have control about

[slate warren]

wtf i crash and i have queue

[limber raft]

you kinda do, you can skip our queue

[civic shuttle]

admins to greedy for the money and they cant help the players

[limber raft]

so true

[civic shuttle]

like cba ill be in a 1000 player q if i press leave

u admins are clowns bro cant skip people who have waited the q

[dreamy sparrow]

😦

[slate warren]

why i have queue ? i have 5 min to reconnect witheout queue

[raven mist]

Thats not enabled here

[civic shuttle]

because there server doesnt work

[gloomy sparrow]

We don't since it would be the same as having a grace period

[civic shuttle]

their*

[raven mist]

It does work perfectly fine

[gloomy sparrow]

Now please move to #general or you will be muted

[slate warren]

it should be

[raven mist]

No

[civic shuttle]

but im asking for support no?

[quaint patrol]

[gloomy sparrow]

No you have already gotten your answer

[raven mist]

You got a reply. Its not going to change

[civic shuttle]

damnn

ur chair must really stink

[stone bay]

WHY IS GRACE PERIOD NOT WORKING

THIS SHIT ANNOYING @daring field

[raven mist]

Because its not enabled

[stone bay]

bro thats BS

rust added it to all server why tf yall disable it

[raven mist]

Hmm no. Its not enabled

[slate warren]

why you don't enable it ?

[stone bay]

yall suck dick im in 500 que yall just tryna milk people for money WEIRDOS

[raven mist]

#announcements message

[quaint patrol]

Don’t pay then? Nobody is forcing you too.

[civic shuttle]

literally bro there is not one person in this cord who is grateful for these admins

[civic shuttle]

su bro stop glazing

[quaint patrol]

I am very grateful for the time and dedication the admins and other staff put in to make this the best server on rust

[raven mist]

Come back when you’re more respectful @civic shuttle

[dreamy sparrow]

you gonna make me tear up bro

[stone bay]

best server u buggin they disabled it when rust added to all servers like its an official server they should not be able to disable something THE GAME ADDED

[sullen pollen]

bros sucking it and riding it

[charred edge]

can i get unbanned i got banned before because i thought my 180 days were up so i loaded into the server and i had to like 2 more days some admins said to wait after the 180 and make a ticket but it won't let me make a ticket on the website cuz it wont let me link my account\

[raven mist]

Rustoria never had it and wont be enabled in the near future

[charred edge]

this is my steam id https://steamcommunity.com/profiles/76561199409559772/

[stone bay]

yea but like the GAME added it like its and official server they should not be able to disable SOMETHING THAT IN THE GAME FROM THE MAKERS

[gloomy sparrow]

I suggest you take that up with facepunch

[sacred sinew]

admins are just insta denying my appeal

[raven mist]

Nope

[charred edge]

can i get a unban yo

[raven mist]

Im sure it wouldve been reviewed and not insta denied. Whats the ban reason?

[charred edge]

.

[raven mist]

Taking a look

[charred edge]

https://steamcommunity.com/id/Ryze2q131/

[wide narwhal]

shit

[charred edge]

old steam id

[sacred sinew]

my other account was banned for hacking when i have never cheated before on rust lol and that was like a year and a half ago

my friends said it might be a vpn issue

[charred edge]

same shit happened to me when i tried loading in before my 180 days some admins said later it was for ban evading

[raven mist]

You are good to join again

[charred edge]

but it showed hacking for me

[sacred sinew]

https://steamcommunity.com/profiles/76561199104243111/

[charred edge]

can i join on my alt???

[raven mist]

Yes. Your main is gamebanned

[sacred sinew]

never cheated once on this game

[stone bay]

its so dumb its an official server yall should not be able to disable something THAT THE GAME ADDED

[raven mist]

[charred edge]

yeah

[raven mist]

Take it up with FP

[gloomy sparrow]

#support message

[stone bay]

NO its yall

why did yall disable it

[sacred sinew]

did they deny ur appeal too?

[charred edge]

nah i just had to wait 3 days

[raven mist]

#announcements message

[stone bay]

its not fp its DAMN rustoria they disabled it cause they want people to buy VIP

[sacred sinew]

why are they denying mine then lol

[gloomy sparrow]

They made it optional

[charred edge]

i just appealed mine rn and got unbanned

[raven mist]

Uhu. Theres the reason.

[sacred sinew]

bruh

[ocean thistle]

You got two responses on both your appeals. Your ban will remain.

[sacred sinew]

for cheating when i have never cheated before

hows that make any sense

[charred edge]

i won't deny that i wasn't hard cheating like 7 mons ago but im full clean now

[ocean thistle]

Your other account is game banned. If you believe it to be false, you'll need to appeal with Easy Anti Cheat. If you're able to get that removed from your account please feel free to appeal again https://easy.ac/en-US/support/contact/appeal

[dreamy sparrow]

Well that changed quickly

[sacred sinew]

bruh

they unban cheaters but dont unban legit players

[charred edge]

your not legit if u got banned by eac

[raven mist]

Being gamebanned…

[charred edge]

they obviously detected something either scripts or cheats

[sacred sinew]

they obviously detected wrong

[ocean thistle]

https://easy.ac/en-US/support/contact/appeal is your best bet

Good luck!

[charred edge]

anti cheat never makes mistakes...

unless it detected a cheat for another game or something

[sacred sinew]

my friend got game banned for going afk in a bush

they definetly make mistakes lol

[ocean thistle]

If you both no longer need support please leave the channel. :) Thank you

[lean linden]

lmao, you can get game banned for something you did months ago

[sacred sinew]

wdym

?

[charred edge]

my fault

later.. thanks for the unban

[sacred sinew]

so do i have to just wait till they email me?

or how does the eac appeal work

[ocean thistle]

You'll need to wait to get a response from them. Additionally, no response from them is also a response... meaning your ban is going to remain.

I have no clue how they'll reach out. I have never been in your situation :/

[sacred sinew]

so i dont explain what happened? i just link my account and my email

[ocean thistle]

They'll check it once you submit it

"Should your appeal be accepted, the ban will automatically be reverted."

[sacred sinew]

so the game ban will just not be there anymore?

and if they revert it ill get an email?

[ocean thistle]

Something like that

If it does get revert you may come back here and we will relook into your appeal

Best of luck :)

[stable brook]

I keep getting disconected every time I join a Rustoria server. Any other server works fine. Any ideas welcome.

[ocean thistle]

Are you getting an error message when you disconnect?

[stable brook]

no, i am just sent to home, all is say is disconnected

very strange

[quaint patrol]

Screenshot it when you get disconnected and post it here

[ocean thistle]

If you go to your console via F1, it should show you a reason there

[stable brook]

ok

[stable brook]

aight ill se

i got it but cannot seem to send images in this chat should I dm?

[ocean thistle]

Yes you may DM me

[ocean thistle]

!steamid

[marble mantle]

Hey, @stable brook

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[stable brook]

76561198354511190

[ocean thistle]

@subtle cape this player is here for you.

[minor cliff]

Error Steam auth in BR Main

[raven mist]

Still?

[minor cliff]

Yes

[minor cliff]

Yes!

[raven mist]

Will forward

[minor cliff]

Solved, thank u!

[fair bone]

With VIP can I skip the line with a friend?

[raven mist]

You can. But you cant skip queue for a friend

Or you need to buy it for them

[fair bone]

But is it just a benefit for streaming?

[raven mist]

What is?

[fair bone]

I saw clan entering 5 people without a queue

[rare chasm]

@west mica

[west mica]

?

[rare chasm]

come dm

[west mica]

We can speak here

[rare chasm]

you called me to discord

[west mica]

?steamid

[marble mantle]

Hey, @rare chasm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rare chasm]

you just banned me from the server

76561199382132965

[west mica]

Please join #368790610783764480

[versed edge]

yo i bought vip but do not have it im game

[lyric basalt]

Please open a #payment-support ticket

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[rare chasm]

<@&274971100184576010> please help 76561199382132965

[thorny kettle]

<@&274971100184576010>
Hello, help me figure it out, after I completely go through the queue and join the Rustoria.co EU Monday server, it tells me that Banned: Hacking

[lyric basalt]

!steamid

[marble mantle]

Hey, @thorny kettle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorny kettle]

76561198411166263

[spring sky]

I am playing in EU-Main and my inventory is buged saying that container is blocked when i try to put something in a box

[rare chasm]

marzy <@&274971100184576010> please help 76561199382132965

[lyric basalt]

Have you spoke with AWZ ?

[lyric basalt]

Try to do friendly emote

[rare chasm]

yes wants an account from me

But I don't have another Rust account.

[thorny kettle]

So what about me?

[spring sky]

thank you so much

[rare chasm]

It keeps asking me to forward all my Rust accounts but I only have one account.

[robust elk]

how can i repport a cheater?

[spring sky]

f7

[lyric basalt]

Wait 15 minutes and you should be able to join

[rare chasm]

Will my ban be unlocked? My friends are waiting

[thorny kettle]

Thanks

[lyric basalt]

!ticket

[marble mantle]

Hey, @robust elk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

The only one responsible for you is AWZ, do what he asked you too

[rare chasm]

she doesn't answer me

it doesn't help me

[lyric basalt]

*he

[rare chasm]

@lyric basalt check dm

[lyric basalt]

Just do what AWZ wants from you

[rare chasm]

It wants another steam account from me

I don't have such an account

@lyric basalt

How long will this take?

[thorny kettle]

@lyric basalt Now when I log into the server I simply write Hacking, instead of Banned: Hacking

[thorny kettle]

<@&274971100184576010>

[civic shuttle]

im finally unmuted ill take in account to be more respectful next time server admins fuck the players around

[sage kiln]

i just got randomly kicked/crashed

and I don't have a 5 minute immunity?

I just waited a 800 player queue for Rustoria Mondays

[civic shuttle]

its because they dont have a grace

[sage kiln]

bruh

[civic shuttle]

on this server

its dumb asf

but they disabled it so people spend more money on vips

[sage kiln]

penny pinchers fr

i might as well get vip, my team is like getting raided/in a big fight

[civic shuttle]

look at this customer service @raven mist i think u should make me an admin

[sage kiln]

bro why is it making me have to pay in pounds

and why for the us servers?

I got USD

anyway to change that it so im not paying in pounds but rather USD?

[north crest]

bottom right corner of the page where you click the package you want

[neat pumice]

You can view the price in dollars as Empress said, but the transaction itself will be charged in GBP

[full mural]

How do I ask an admin to report a player?

[analog fjord]

how does one report somebody?

[strong willow]

!ticket

[marble mantle]

Hey, @analog fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[strong willow]

Normally you open the report yourself and an admin will eventually take a look at it, and you will get a response

[lyric basalt]

Try again in about 10 min

[full mural]

/ticket

[marble mantle]

Hey, @full mural

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[next geyser]

/ticket

[marble mantle]

Hey, @next geyser

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[distant owl]

is insiding bannable?

[chrome stirrup]

yo I keep having issues connecting to certain servers, it seems at random and I am unable to connect on my home wifi I have to use a hotspot

[thorny kettle]

Hello again, it’s not working for me either, can you please log in and talk about this problem?

@lyric basalt

[shy remnant]

@fiery drift how may I help ?

[fiery drift]

I was banned for association mid raid, but the person I was "associated" with is just someone I who I helped defend their base

I don't know what I need to do but I'd really rather not be banned for such a simple thing

[shy remnant]

Have you filed an appeal?

[fiery drift]

I have

but like I said, I was mid raid so I was hoping not to lose hours of effort over this.

[shy remnant]

Alright that’s a good start, you have r to wait for the banning admin to answer. I am afraid I can not estimate the time it will take but the standard response time is between one to three business days

[shy remnant]

I understand, but there is nothing to be done than waiting for an answer to it :/

[fiery drift]

I'm assuming the rockets and all my loot is just gone

Correct?

[shy remnant]

Why would it be ?

[fiery drift]

Because I was banned in the middle of my raid

and I'm sure it's a safe assumption nothing will be reinbursed?

[shy remnant]

If the raid was successful, I presume it is. But I am not in game

[fiery drift]

No

I was in the middle of an online.

[shy remnant]

No we do not reimburse loot at all. We can not interfere with gameplay in any sort

[fiery drift]

And causing someone to lose over an absurd matter isn't interefering? Interesting.

[shy remnant]

I can not pronounce myself on that, i do believe that if you got banned, it is for a reason. Associating with a cheater isn’t permitted (knowing they are, or not) according to our rules.
But as I said, only the appeal will be fair in the situation

Even though I do hope for you the appeal gets accepted, we wouldn’t be able to refund any loot. We have strict rules as administrators on that kind of things, and interfering with gameplay in a direct way (giving loot for instance) is a ground no-do rule

[frosty breach]

/ticket

[marble mantle]

Hey, @frosty breach

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fiery drift]

Hope you guys decide to care before my base decays ig

[shy remnant]

!steamid

[marble mantle]

Hey, @fiery drift

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fiery drift]

76561198322257900

[shy remnant]

Notified the banning admin of your appeal

[fiery drift]

Thank you.

Can mine apply to my entire team or does each individuial need it?

One of my guys can't link to do the appeal

[shy remnant]

Each individual needs to fill out an appeal

[shy remnant]

If all the appeals get accepted, contact me and we will sort this out if your friend still can not manage to fill it out on his own

[fiery drift]

Thank you

[hard smelt]

just got fly hacked is there any way i can be let in i dont understand why there is no q protection

[drifting herald]

yo i have crashed a few minutes ago. does support here do queue skips for that?

[light copper]

!ticket

[marble mantle]

Hey, @light copper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

#announcements message

[shy remnant]

No there we do not I’m afraid

[vernal cypress]

I JUST GOT BANNED!!!

WHERE CAN I APPEAL ?

[polar cairn]

!appeal

[marble mantle]

Hey, @vernal cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal cypress]

i made one! but its gonna take time!!! and till you guys see my ticket i will lost all my loot i got from countering Rig

thats really pain tho

i can share screen my whole PC and show records from this wipe and the last wipe too

[polar cairn]

Your appeal will be reviewed and they will get back to you in 1-3 business days.

[vernal cypress]

wdym 1-3 bussines day!!! bruuuh

[chrome stirrup]

I have been having connection issues and it seems to be at random on certain servers I just cant connect with my home wifi for some reason any ideas?

[polar cairn]

I am unsure as to why, maybe reboot your router, and check for client side issues. If nothing else works for you, head over to #network-support-old and click on the green button for Network Support over there. They should be able to help you out on narrowing down the issue!

[lilac compass]

hey i paid for prio but it was for the wrong sever can it get changed to a diffrent sever

or get a refund

i bought us main i wanted to buy us mondays

[polar cairn]

Yes go over to #payment-support and request for a change to a different server on your purchase. Don't fret I've done it before too 😅

[lilac compass]

lol thanks

[solemn merlin]

hello

[light summit]

👋 hello! how can we help you?

[solemn merlin]

How can I tell who is #1 as a farmer on the server?

I'm looking at the order on the site but I can't understand it.

@light summit

[light summit]

you may visit our website and check out the leaderboards - just navigate to the server you are on 🙂
https://rustoria.co/leaderboards

[karmic raven]

!appeal

[marble mantle]

Hey, @karmic raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn merlin]

I'm trying to see if you can tell me the 1st one for me, but I can't understand it.

@light summit

[light summit]

sure, which server are you on and what farm stats specifically would you like to know?

[solemn merlin]

I want to know who is Farmer 1st of Vanilla European Monthly.

[light summit]

will DM you!

[lilac compass]

hey im not getting a response for my payment support ticket

[mellow tundra]

there are very limited staff members who can hepl with that, so please wait until they're available to do so

[lilac compass]

ok thx for letting me know

[old rivet]

@mellow tundra

[mellow tundra]

yo @old rivet

[old rivet]

yo

[mellow tundra]

what's up

[old rivet]

need help with connecting steam say its connected on website but not in game

[mellow tundra]

bet 1 sec

[old rivet]

thanks

[mellow tundra]

Weird, I see that it's linked to the steam you're on in game

I've just re-linked it

Try /auth now, lmk

@old rivet all good?

[old rivet]

all good

[mellow tundra]

nice

[uncut shale]

Can I put in a feature request? If you have vip can your ticket get bumped up lol

[rare herald]

any admins i need help

please

[mellow tundra]

sup

[rare herald]

i needed help in us main

[mellow tundra]

With what specifically?

Ah I see your ticket now, I'll have a look and respond there

[rare herald]

i had bunch of stuff and 700+ scrap on me i got kicked while eating and its all gone i dont know what to do

lost my items well

[ionic agate]

Was it in a safezone @rare herald

[torn anvil]

Any admins available for some help

[rare herald]

yes

they said they cant do anything now it was some issue related steam or rust

i put so much hard hoek to get that as solo

its all gone and i lost my will to play

[viscid breach]

any admin available for some help

please im getting kicked out of monday US for hacking even tho i have never hacked

[slender estuary]

how do i submit a ticket

[viscid breach]

theres a support website

scroll up

[torn anvil]

@mellow tundra are you available for help mate

[tribal plank]

Hi @slender estuary , what type of ticket are you looking to make? Cheater report? VIP Issue?

[slender estuary]

i made the ticket already i just need someone to look at it ig

[viscid breach]

<@&274971100184576010> could someone review ticket please and thanks, 🙏

[slender estuary]

on the website

[mellow tundra]

sup?

[torn anvil]

Teammates temp ban is over had him load into rtg may we get a unban 🙏

[mellow tundra]

send id

[torn anvil]

https://steamcommunity.com/profiles/76561199127921797/

[short temple]

hacker in rustoria 2x eu max 6

[marble mantle]

Hey, @short temple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow tundra]

Not sure why he thinks it's over, however his ban is not

Should show him how long when he tries to load in

[viscid breach]

aden could you review ticket if u have time

[mellow tundra]

need to step away for a bit

[viscid breach]

ah ok

[mellow tundra]

hopefully shoudl be looked into soon

[viscid breach]

i do not hack😂

[mellow tundra]

@torn anvil

[torn anvil]

His temp ban?

He literally loaded into rtg ?

He had a 3 day gameban

[mellow tundra]

oh

im slow

my bad

sec

[torn anvil]

😂 all good mate

[mellow tundra]

thought you meant server ban

[torn anvil]

Nahhhh

[mellow tundra]

unbanned

[torn anvil]

Ty 🙏

[short temple]

i just made a ticket

in game plz help

[viscid breach]

i been waiting bruh

[slender estuary]

you can anybody look at my ticket for an unban

[viscid breach]

would any gracious <@&274971100184576010> look into my appeal, huge misunderstanding

[crisp cave]

1-3 business days it says

[viscid breach]

if their on they can view it immediately

bruh i logged onto my friends steam account that had a gameban to buy sumn, and when i tried to log onto rust, it linked that ban to my pc and now it says im hacking😭 😭

[placid knoll]

RIP

[viscid breach]

im doone

[crisp cave]

Sounds very made up tbh

[viscid breach]

😂 , bro i played the server all day, went to go buy chained together and forgot to switch back to my acc gg

[placid knoll]

Yeah but you can just gift a game to someone

[viscid breach]

doesnt matter once they check pc and everyhting it will hopefully clear

[viscid breach]

i was given instructions

bc the credit card info isnt saved to my acc

[placid knoll]

Sounds like credit card fraud now bahahaha

[viscid breach]

my pc is clean

thats all i know

[light summit]

Have you submitted an appeal?

[viscid breach]

yes🙏

i donate to 2 diff servers and play rustoria every wipe trust me'

[light summit]

Alright! Then please wait for an admin to look into your ticket and respond 🙂

[viscid breach]

alrighht

[fiery drift]

Anything I can do to speed up the appeal process? I'd really rather not lose my base/effort/time to being banned to helping someone defend their base

My base is actively decaying.

[viscid breach]

i dont think any admin r on

[light adder]

where is ticket for ban appel?

<@&274971100184576010>

[mellow tundra]

!appeal @light adder

[marble mantle]

Hey, @light adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[short temple]

PLEASE COME BAN THIS KID

[light summit]

hello. tickets are reviewed in the order in which they came in so you gotta give the admins some time. the standard response time is 1-3 business days, but can be more or less depending on the situation. we appreciate your patience!

[fiery drift]

I'm gonna lose a weeks work of my time because I helped someone defend their base 🙃

[thin plover]

What do you need help with?

[viscid breach]

big mis understanding, I was banned for hacking and i have never hacked

id be more than happy to explain and have u check my entire pc

[upper lark]

!APPEAL

[marble mantle]

Hey, @viscid breach

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

We don't do pc check

[viscid breach]

o

[thin plover]

Invasion of privacy 🙂

[distant smelt]

same

[thin plover]

I can look at your stuff in a few minutes tho unless the ban was already forwarded to the banning admin

[distant smelt]

im banned for playing whit cheater

[light adder]

adminnnnnnnn lookkkkk tickettttt

[distant smelt]

my team never cheat

[steady parcel]

admin look

[distant smelt]

what this

[viscid breach]

im not sure, lmk jenx , i really dont hack

[steady parcel]

loooooooooooookv tickkkkkkkkkkkkkkket

[thin plover]

Aaaaaaahhhhhhhhh

[light adder]

lookkkkkkkkkkkkkkkkkkk

[thin plover]

Tickets are not in discord

[light adder]

plsssssssssssss

look your site pls

[distant smelt]

check on site

pls

[steady parcel]

check ticket pls

[thin plover]

No

I'm most likely not the banning admin

No

I'm not home

[light adder]

you listen to music how do you not at home

[steady parcel]

client.connect mon.rustoria.uk:28012

you listen to music how do you not at home

[thin plover]

Ever heard of discord on phone

Pretty cool thing

[steady parcel]

pls man

[viscid breach]

bro chill

[distant smelt]

<@&274971100184576010>

[thin plover]

Ok why are you tagging

[distant smelt]

pls

[steady parcel]

pls

[thin plover]

You just tagged 20+ people

[steady parcel]

admin you sleeping bag ?

[thin plover]

Alright if you don't need any support and just asking to look at appeal or ticket, you can stop typing here and head to #general

Thank you

I'm not sure, make an appeal and we'll look at it for you

[fiery drift]

They'll make sure to look at it once you're base decays and all your time is wasted

[steady parcel]

I have never cheated in my life and I am banned on Rustoria, by an admin, why?

[thin plover]

!appeal

[marble mantle]

Hey, @steady parcel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

@viscid breach what is your steam ID?

[viscid breach]

76561199472979292

bless me admin

if u need any more info im in vc

[thin plover]

it's fixed, you can join again

[viscid breach]

thanks so much!!!!

[thin plover]

it was because you tried to connect with your very old game banned account at some point

[viscid breach]

yes, it wasnt even mine lmao, I forgot to swithc back to my acc

thanks goat

[thin plover]

did you make an appeal?

nvm, found it and took care of it

[gritty lichen]

hey admins. happy tuesday.

Just wondering re: SEA Long next wipe. Would the server max pop continue to be 275? or is there a prospective increase?
I've seen many players quit prior to the 1.5 week mark due to a relatively lower (seemingly empty) pop compared to previous wipes.

[gleaming thistle]

yo admin, i got raided by hacker team, possible to have loot back ? 🙂 they already got banned

[upbeat oasis]

hello i understand that you guys do this in your free time

but it is obvious that us long has literally no admin coverage

i make tickets and wait hours for responses every time something needs to change

server has been unplayable for days with extensive wait times for ticket responses

[marsh lance]

facts we r stuck in our raid by a cheater and his team and his hacks r so blatant that itis genuinely suprising how this guy isnt insta banned

[wild wave]

my appeal got accepted this morning and i have waited well over 15 minutes and i still keep getting kicked and when i try to appeal again it says appeal already made but when i keep trying to join it says banned for hacking

[thin plover]

no, we do not interfere with gameplay unfortunately

[thin plover]

what is your steam ID?

[thin plover]

we cover all servers almost 24/7 but unfortunately we also have lives and people make a lot of ticket and we pride ourselves in making extensive investigation, we work very hard in keeping the servers clean but it is impossible to look at ticket INSTANTLY

[wild wave]

https://steamcommunity.com/profiles/76561198410441360/

ive appealed twice and got accepted i just want to play mondays 😭

[thin plover]

it's fixed again, it was linked again to something else by accident!

wait 15 minutes

[wild wave]

bro

ty

[short temple]

admin plz check ticket

[last edge]

!report

[marble mantle]

Hey, @last edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven stream]

why i got banned hacking ?

[strong willow]

!appeal if you think this was a mistake, you will get eventually a response 🙂

[marble mantle]

Hey, @raven stream

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spiral fable]

@raven mist https://steamcommunity.com/id/zodd_09/ here is the players steam profile who has been gamebanned the same player u told me wasnt hacking lol u absolute sasuge

@thin plover u too

[raven mist]

They were banned at rustoria?

I said they were banned for something else at time.

[vestal ibex]

admin their is a cheater

I reported him and hes streaming on tiktok

[smoky cape]

If you made a ticket please wait for an admin to take a look at it

[vestal ibex]

ok

[surreal badger]

Cow

[smoky cape]

Sup

[surreal badger]

Ima dm you(I admin for a different org)

[lyric basalt]

Feel free to DM me

[vestal ibex]

Sorry to ask how do I make a ticket

[smoky cape]

!report

[marble mantle]

Hey, @vestal ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vestal ibex]

Thank you

[spiral fable]

u are clearly incompetent u muppet therefore i have zero reason to speak with u have a nice day

[iron notch]

Hi team

[surreal badger]

Do you know the guys in game name?

Were you the one following him?

[vestal ibex]

Yes but my power went out

[surreal badger]

Is your buddy still in?

[vestal ibex]

Yes if you find scooter Steve you can talk to my friend

[surreal badger]

I’m not admin here. Just trying to get a name

Have scooter Steve shoot you his steam I’d

[vestal ibex]

Oh lol I’m smart

I think his name is obi-wan pierogi

But it’s gonna take me a sec to get his id

[surreal badger]

Ok that’s fine admins are working on it as well

[vestal ibex]

I was watching the stream and he got banned

[winter imp]

why cant i connect the server

[smoky cape]

In what way can you not connect

[marble mantle]

Hey, @muted owl

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[winter imp]

Disconnected: Connection Attempt Failed

[smoky cape]

!gamefiles Try that

[marble mantle]

Hey, @winter imp

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[nimble cypress]

!report

[marble mantle]

Hey, @nimble cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

!report Please dont call out cheaters

[marble mantle]

Hey, @robust elk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wild wave]

Bro i just got banned for playing with a hacker now man 😭 i played with one of my friends friend and he was cheating fml.

[supple cedar]

!report

[marble mantle]

Hey, @supple cedar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[snow brook]

<@&874995535881326632>

[lyric basalt]

?

@snow brook

[snow brook]

need help getting a team banned for telling a cheater to kill all of us and giving them our loot

[lyric basalt]

!ticket

[marble mantle]

Hey, @snow brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn kestrel]

!ticket

[marble mantle]

Hey, @torn kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[small mason]

sorry admin my Appeal #dde164 still didnt got check

[lyric basalt]

You have submitted it 49 minutes ago

[tribal merlin]

any admins on

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation. @small mason

[lyric basalt]

sure

[tribal merlin]

some hacker just shot me through a wall while im inside my base, i dont know the characters in chines

[small mason]

oh i see sorry about that

[tribal merlin]

can i DM you screenshot of his name

[lyric basalt]

make a ticket please

[manic zenith]

!TICKET

[marble mantle]

Hey, @manic zenith

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[distant owl]

Hey is insiding bannable?

[lyric basalt]

Nope

Its not against rules

[lean needle]

!ticket

[marble mantle]

Hey, @lean needle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[small mason]

Hello, can an admin review my ban again? I have not used any cheating software, but I was banned for hacking. This has a really big impact on me. If possible, could an admin DM me for a voice call?

my Appeal #dde164

[dreamy sparrow]

All appeal answers are final

[analog elbow]

My group and I have been banned for over four days. We submitted an appeal on the same day we were banned. The admins stated that the review process would take 1-3 days, but we have not received any updates or requests for more information regarding our appeal. It feels like no one cares about the players on this server. I have played on Rustoria for over 2,000 hours and have consistently purchased VIP every wipe, Is this normal?

[thorny dune]

Hey there, the process is 1-3 business days, so weekends are not included

I can assure you however we do care for sure and they are responded to as quickly as possible by the responsible admin for your ban

If you'd like, you can DM me your SteamID and I will take a look and give them a reminder if needed

[analog elbow]

I would appreciate it. Thank you.

[simple rivet]

why i cant create a clan in the web?

[dreamy sparrow]

is there an erorr message of some kind or ?

[simple rivet]

i already doit thanks

[acoustic cliff]

<@&274971100184576010> theres a cheater on your us monday vanilla server

we have clips

[dreamy sparrow]

!report

[marble mantle]

Hey, @acoustic cliff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sly tangle]

cheater also on 3x

[marble mantle]

Hey, @sly tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy void]

Yo

Supooorttt

[vestal knoll]

russ

u got muted for saying bad word.

no unmute

[vestal knoll]

i won.

i won aallll 111 points

[balmy void]

BRUHHHH

I CANT FUCKING TYPE WHAT I SAID

[vestal knoll]

do these points wipe tmrw?

[sage cosmos]

!report

[marble mantle]

Hey, @sage cosmos

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy sparrow]

Please move to #general if you don't need support please

[balmy void]

@dreamy sparrow DMs open?

[vestal knoll]

imhelios, i dont need your bullshit

[balmy void]

Im tryna talk to support real quick if i could

so very much

[vestal knoll]

so do the point wipe?

i need support

[balmy void]

Nah dont think so

I need support

[sage cosmos]

@dry stratus do you know where I can report server issues? Br long has the same ping as US main but yesterday it was fine

it's not my internet

[dreamy sparrow]

#network-support-old

[young lantern]

Help please, I have a problem, it kicks me off the server due to Hacking

[vestal knoll]

can you answer my question imhelios.

i dont like people avoiding the issue at hand.

[balmy void]

judging by your name, you prolly do hack

[dreamy sparrow]

so do the point wipe ? is that your question ?

[dreamy sparrow]

!appeal

[marble mantle]

Hey, @young lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[young lantern]

ahahahah no

[balmy void]

And your new to discord, so lol

Prolly do hack lol

[vestal knoll]

yeah tmrw

are my points wiping.

[young lantern]

I just came here because only yesterday the server didn’t come on at all, I played for 30 minutes and left, today I wanted to play and I can’t anymore, it crashes

[dreamy sparrow]

yes

[vestal knoll]

💀

[vestal knoll]

MY 126 POINTS

[balmy void]

https://tenor.com/view/hysterical-laughter-laughing-gif-25735842

[dreamy sparrow]

if you have an error with hacking then i suggest you make an appeal

[vestal knoll]

you won the battle. BUT THIS WAR IS NOT OVER!

[raven mist]

Points only wipe at force wipe

[vestal knoll]

whens force wipe

saturday or tuuessday

[raven mist]

First thursday of next month

[vestal knoll]

Thank you, now i get to keep my 126 points, IN YOUR FACE @balmy void.

[balmy void]

Shenzy

Please help me, are dms open? Wont let me type what i need in chat...

[raven mist]

My dms are always open

[gusty radish]

Rustoria EU LONG HELP

[vestal knoll]

Can you be my therapist?

[raven mist]

But my responses might be late due to work

[raven mist]

[vestal knoll]

yes?

[gusty radish]

Rustoria EU LONG HELP

[vestal knoll]

I heard therapy is good for mind peace and efficient in installing a quick neurological process in ones thoughts and actions.

[gusty radish]

Server problem

[vestal knoll]

@raven mist

[gusty radish]

Rustoria EU LONG HELP

Server problem

[grim crystal]

How do you get roles? Beside donator and verified.

[dreamy sparrow]

you mean like chat mod ?

[grim crystal]

Reputable and I've seen some other ones

Dedicated player was one

[heavy crow]

BRO

IVE HAD THE SAME TICKET OPEN FOR 3 hrs and the kids still not banned

[dreamy sparrow]

Response time is 1-3 bussiness days buddy

[vestal knoll]

sounds personal.

[heavy crow]

rustafied admins are quicker lmao

[vestal knoll]

Oooo you done got imhelios to call you "buddy", that means youre cooked bud.

[heavy crow]

its blatant to see hes cheating without even specatating

[vestal knoll]

oh no, another server that is so irrelevant has quicker response times because they have a smaller base, which in turn means less reports to take care of. NO WAY!

[heavy crow]

i mean

cosidering the admin said they were investiagting and said the kid wasnt very active when hes out raiding

[vestal knoll]

holy shit i had a seizure reading the first 7 words.

[grim crystal]

.

[dreamy sparrow]

I would answer if i knew the answer

[grim crystal]

Np

[gusty radish]

Rustoria EU LONG check the server for errors

[lyric basalt]

Reputable is usually an ex admin, for dedicated role you need to have 2k hours on one of Rustoria servers

[lyric basalt]

Messaged devs, please wait patiently

[wanton salmon]

@quick escarp cant open last map for Rustoria EU medium on rustmaps

[rare chasm]

@lyric basalt

[wanton salmon]

404 not found(#6 map) vote map

[rare chasm]

please help

[wheat fiber]

Does anyone know what the problem is, I can not join to the 2x server, error - Disconnected: Connection Attempt Failed. I rebooted the router, even through vpn does not join, on another account the same problem, only with vpn I can already join

[lyric basalt]

I am not responsible for your ban

The only one who can help you is AWZ

[wanton salmon]

@lyric basalt Read above what I wrote for Dylan

[rare chasm]

it does not help

[lyric basalt]

Will look at that

[elder solstice]

just why is so random lag )(

🙂

[fleet lark]

yesterday I few out from the internet and went to bed,I get up in the morning and I have this eror ,please help! Nik haramo server Rustoria Us Long

[lyric basalt]

!appeal

[marble mantle]

Hey, @fleet lark

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare chasm]

@lyric basalt Can I get my VIP money back?

[dreamy sparrow]

#payment-support

[hushed pelican]

eu long dont work

[elder solstice]

wait brother

[elder solstice]

is the most popular serv in rust , crazy to controll all , just wait

[bitter grail]

how d you get the donator role?

[elder solstice]

thx so much admins 🙂 @lyric basalt

[dreamy sparrow]

buying vip

[bitter grail]

ive bought it like 5 times already?

[dreamy sparrow]

!verify

[marble mantle]

Hey, @bitter grail

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[bitter grail]

ah thanks

[rare chasm]

<@&274971100184576010> 76561199382132965

[balmy cypress]

the ban has a name on it

@west mica

Message him with your ID @rare chasm

[rare chasm]

check dm

doesn't help me

It keeps asking me to transfer another steam account

[tidal leaf]

where i can report a cheaterç

[dreamy sparrow]

!report

[marble mantle]

Hey, @tidal leaf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tidal leaf]

thx

[fallen holly]

<@&274971100184576010> 76561199266184464 have VPN ban , help please

[jovial plinth]

!report

[marble mantle]

Hey, @fallen holly

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tidal leaf]

The ticket is worthless. I'm reporting a guy who is sharing his rust account and has a EAC and is still alive. (editado)
https://serverarmour.com/profile/76561199360518826
is obviusly hacker

is the same

[balmy cypress]

that steamid hasn't connected to our servers in two years

Please just make a ticket, admins will spectate whoever you report.

but check the ID first

[tidal leaf]

bruh... i know he is cheat for ur gameplay and before i see the profile

he live near to me and ruined all

but its very suspicius have and eac another account and use this on private

[thorny night]

So um why did server go down?

[odd thunder]

US long down?

[odd thunder]

oh hi shade its me kik

[tired patrol]

US Long?

[thorny night]

Hi there mr

[slate cloud]

what does it mean that i got timed out?

[odd thunder]

i just countered ZA's raid for a shit ton of loot i feel so bad

[last sand]

Us Long, says disconnected

[slate cloud]

me too

US long says timed out

did wveryone on us long get disconnected

[last sand]

most likely

[tidal leaf]

he kill me now with this name i have screenshot i dont know for why dont appear on ur server

[slate cloud]

I had a sar kit and farm

[tidal leaf]

he kill me now on ur server i have screenshot i can send u @balmy cypress

[odd thunder]

seems like it

[last sand]

it will most likely do a roll back now

[slate cloud]

I hope so

i will go eat int he meantime

[last sand]

it did last time but it was a bigg roll back

[odd thunder]

no way... how big bro

[slate cloud]

can amyone subscribe to my yt it is iso_rust

[last sand]

like 10 mins roll back

[slate cloud]

as big a s my dick

[odd thunder]

there is no fucking way i lose all of my counter raid loot

[balmy cypress]

You can make a ticket, we can't take reports in discord

[last sand]

no but the whole game shut off. this looks different

[tidal leaf]

i have a ticket and hes running free

[last sand]

you have to wait. admins have to look over his game play

[thorny night]

excuse me sir but why is server down?

[balmy cypress]

admins are reviewing as we speak, give them some time

[tidal leaf]

It's frustrating to have him next to me, I'm sorry for my nervousness.

[slate cloud]

@balmy cypress pls can you tell us why US Long disconnected everyone

[balmy cypress]

crash, looking

[slate cloud]

ok

[last sand]

this stuff usually only lasts 10 mins, you just gotta be patient.

[slate cloud]

ok

[last sand]

honestly rustoria should hire me as a mod 🤌

[slate cloud]

@balmy cypress☝️

[azure shuttle]

Will there be a rollback?

[slate cloud]

dont know

might be

[balmy cypress]

https://rustoria.co/apply

[tired patrol]

Haha

[last sand]

but, im sure youre meant to have a minimum of 1k hours in rust to become a mod right?

[balmy cypress]

#staff-applications message

Actively playing for a few wipes and interactive in the community is what we want to see

[azure shuttle]

why is the server not working, although it says that it is online?

[last sand]

OHHH i understand now

[balmy cypress]

its still booting

will be up soon @azure shuttle

[azure shuttle]

We had a flare grenade, it's going to disappear
?

[tired patrol]

prob idk

[visual ocean]

Здравствуйте, а что за проблемы начались с сервером? После вчерашнего рестарта на всех серверах с 30 пинга до 90 поднялось

[azure shuttle]

мужик это английский сервер

[visual ocean]

переводчик?

[azure shuttle]

ну точнее пиздят они на английском

сам вбей в переводчик

и напиши

[visual ocean]

мне всегда отвечают не зависимо от языка, но я могу перевести, мне не сложно

Hello, what kind of problems started with the server? Has the ping gone up from 30 to 90 on all servers after yesterday's restart?

[light flume]

Yo my game crashed and it didnt que skip me is there anything i could do?

[dreamy sparrow]

#network-support-old

[dreamy sparrow]

Other then buying vip , no 😦

[light flume]

cant a admin que skip me if i sent them the log ?

[dreamy sparrow]

No

[light flume]

of crashing?

[slate cloud]

there was roleback

nice

[dreamy sparrow]

It does not work like that

[light flume]

thats actually dumb tho...

it just closed my game out of nowhere

and i joined after 1 minute mate

[dreamy sparrow]

#announcements message

[light flume]

ahhhh

gg 4 euros lost

[last sand]

i applied ;))

[dreamy sparrow]

Charlotte in the house soon

[near halo]

Hello, how long does it take for apeal tickets to be processed please?

[weary pumice]

hello, I wanted to play on rustoria eu main, but when connecting to the server I was disconnected for hacking, but I have never played with cheats and I have not experienced such problems before playing on this server. Can you help with this?

[dreamy sparrow]

1-3 bussiness days

[dreamy sparrow]

!appeal

[marble mantle]

Hey, @weary pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Thank you for your response, have a nice day

[weary pumice]

Thanks

[last sand]

hopefully!

[dim temple]

There was information that if you are kicked out of the game, you can enter without waiting in line within 5 minutes. I came in 1 minute later and stood in line?

[dreamy sparrow]

Rustoria does not offer that feature

[dim temple]

My body is in the city and because of the queue I won’t have time to connect within 20 minutes and will lose all my resources. This is true? What is the difficulty in increasing this time to an hour to reduce the chance of loss?

[dreamy sparrow]

i'm afraid there is nothing we can do here

[dim temple]

Your projector has only 2 pluses and 10 minuses.

[dim temple]

The honest answer is: we can, but we don’t want to.

[ancient bramble]

Why can’t I use rust link?

[dusty saddle]

what rust link are you refering to ?

[ancient bramble]

Rustlink bot the one that tells you “segal dead in aa1”

I used to use it on medium

It’s not working on Mondays though

[dusty saddle]

you need to go to the rustbot discord or their website to troubleshoot, that has nothing to do with Rustoria. It works through rust+.

[turbid bear]

Hi, is there a reconnect on medium?

[ancient bramble]

Thank you 🙂

[pastel oar]

Can I have the cheater form to report a person

[dreamy sparrow]

!report

[marble mantle]

Hey, @pastel oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

Please ban this guys /ticket add 76561199343567281 cheater (MONDAYS RUSTO EU)

[dreamy sparrow]

you have to make a ticket on the website

[turbid bear]

Can I transfer to a server with a queue (without a queue) if I kicked

[dreamy sparrow]

Rustoria does not have the feature enabled

[stoic hollow]

i want my vip NOWWWWWWWWWWWW

[dusty saddle]

!vip

[marble mantle]

Hey, @stoic hollow

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stoic hollow]

bro i paid for vip yesterday and its gone today already finished ?

[dreamy sparrow]

can't be finished yet

our minium package is 5 days

[stoic hollow]

ah

[dusty saddle]

!vipissues

[marble mantle]

Hey, @stoic hollow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[stoic hollow]

yes que skip not working

[dreamy sparrow]

yes , then make a ticket at #payment-support

[rare chasm]

@lyric basalt

76561199382132965

please helppppp

[dusty saddle]

what is the help you need?

[rare chasm]

I can't log in to the server since last night.

[stoic hollow]

someone check ticket 2064 please

cba waiting ages

[lyric basalt]

You know what to do

[shy bluff]

How to understand when there will be a wipe with blueprints on eu main?

[next harness]

BP's on EU Main only wipe on each force wipe so once a month.

[rare chasm]

admin has been inactive for 10 hours

[pastel iron]

Can the administrator help me lift my ban? I'm a normal player. I didn't sabotage other people to play games or play with hackers. Please give me a clean slate and lift my ban. I'm innocent.

[open lark]

@glad birch

[pastel iron]

@proven narwhal

[near halo]

Our staff already answered you, no need to spam here or in #general

Just wait for your appeal being looked, and if got denied you need to wait your ban time

[pastel iron]

ok

[ashen shadow]

HELP ME, THEY HANDCUFFED ME, THEN TOOK THEM OFF, AND I CAN'T THROW THINGS AWAY

I've died more than once, but it doesn't help

[dreamy sparrow]

Try friendly emote

[ashen shadow]

So they took the handcuffs off me, but I can't do anything with the inventory

[dreamy sparrow]

have you tried doin the friendly emote yet ?

[ashen shadow]

I don't understand that a translator can change words.

[dreamy sparrow]

ты уже пробовал использовать дружескую эмоцию?

@ashen shadow

[ashen shadow]

I'm behind in the queue and I'll try to do it.

[dreamy sparrow]

sometimes it fixes it

[soft sparrow]

can i not get vip my rust crashes atleast 4 times a day and without prio q i am stuck in a huge q and prolly gonna get offlined

why is there no more grace period

[dreamy sparrow]

buy vip

[soft sparrow]

so they got rid of grace period just so people get vip

thats fucked

[dreamy sparrow]

#announcements message

[soft sparrow]

thats just a bunch of lies it has never caused mass disconnects

or made it harder to join easier if anything

[dreamy sparrow]

imagine that the server crashes and all 750 people who then get queue skip get to join all at once at the same time , i don't think that would be good for server performance

[soft sparrow]

wdym the q just stays the same

[dreamy sparrow]

but then who decides who get's in first , the people with vip or the people with queue prio

there's only so many slots

and then 750 people are connecting all at the same time to a server , that's just asking for lag and unstability

[raven mist]

We never had it enabled

[reef yarrow]

dude i have a trio camping me for 3-4 hrs

[dreamy sparrow]

That's the game brother

[reef yarrow]

just shit server

[dreamy sparrow]

What does that have to do with the server ?

it can happen on any server

[reef yarrow]

nobody camps a solo for 3 hrs

crazy

[dreamy sparrow]

just get 3 eokas and kill them

[minor cliff]

Steam Auth Failed on BR Main 😦

Oly in this server

only*

[dreamy sparrow]

trying restarting steam and verifying gamefiles for rust

[stoic hollow]

thanks bbg

[minor cliff]

Not work. Restart: PC, Steam, Rust, Verify game files and all not work

[dreamy sparrow]

Might have to reinstall rust then

[signal stag]

I have loaded into EU 10x and it said Kicked: No Reason Given

is that a bug or?

[dreamy sparrow]

Server appears to be offline atm

[signal stag]

ok thanks

[earnest mauve]

uhh no bps 10x just wiped, i connected but then got kicked saying server restarting?

now it says connection attempt failed

[dreamy sparrow]

I guess it wasn't done starting up then

[earnest mauve]

it was lmao

[dreamy sparrow]

It's restarting it needs an update

[earnest mauve]

because i connected and it was fully wiped

[dreamy sparrow]

adding features

[minor cliff]

It still continues, I reinstalled Rust on another SSD and it still continues. This time I chose the primary SSD (Windows)

[sweet shoal]

I need help with something. I was banned from Rustoria for "hacking". I've never hacked in Rust in my life. I appealed and my appeal was denied and I can no longer appeal. This is so unfair. Is there a moderator that can help me?

I would highly appreciate this. I can provide any proof you need (although I don't know which proof you would need). I didn't know which other medium to reach. I'm sorry if this isn't the appropiate channel to do it, but I found no other choice.

[old siren]

<@&274971100184576010>

i cant join rustoria 10x

says i need marzy

[sweet shoal]

<@&274971100184576010>

[torn heart]

dm @lyric basalt

[torn heart]

did you appeal?

[sweet shoal]

Yes, but the appeal was denied

[old siren]

already tried

[sweet shoal]

I swear I didn't hack. I've never hacked in any videogame nor Rust. This is my steam profile. https://steamcommunity.com/profiles/76561198253681897/

[dreamy sparrow]

if your appeal was denied , then the decision is final

[sweet shoal]

But I haven't hacked. Ever. Please, there must be a way I can proof I didn't hack