support

[merry mauve]

@noble terrace please restart US main

[slim shard]

@noble terrace please restart US main

[odd thunder]

hey, there is a scammer that is trying to hack accounts by recruiting people in looking for group and sending them a google form saying to add the owner of the clan here but it ends up being a fake steam website making you login to add him.

[balmy cypress]

Thank you, sadly aware of this as they have been doing this for a while. Best thing to do is report them

#announcements message

[odd thunder]

thanks, they almost got me too until i decided to add the owner through the actual steam app and not whatever link he gave me before i realized it was a scam

[brisk kayak]

fix ur server

us main

[tribal merlin]

US main getting ddosed to shreds

[charred loom]

LAG US MAIN!

ALL TIME!

Please help us!

[slim shard]

fix main please

[timber crescent]

could i get someone to drag me there an obvious esper in the 5x trio and i wanna talk to someone about them

[slim shard]

its been lagging for 30 min with 20ms lag

[charred loom]

lag lag lag lag.... please!!!!!!!!!!!!!!!!!!!!

[noble terrace]

Working on it

[tribal merlin]

obligatory

[glass zinc]

is us main down

[timber crescent]

any admins on?

[plucky shale]

btw for the mods that do such a great job... ig ot intel that a cheater that used to live by me in T15 is back on the server.,... he bought a new account.. please see if u can ban him... he plans on harassing me for repoting him

[pulsar grotto]

!report

[marble mantle]

Hey, @plucky shale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plucky shale]

i constantly report.... just saying... plesase.. let your mods know

to ensure the gaming quality of your vip's that pay to play the server

[pulsar grotto]

Making a ticket is the way to let them know, as long as you've done that it'll be looked into

[plucky shale]

idk what his name is yet... he gave me info through discord... he said he is back on the server and is gona fuck with me..... please keep an eye out.. i will be reporting... i just got banned for no reasone because of him

dont want that shit to happen again

[vapid pulsar]

why am i banned in chat for saying come on big boy ?

im i banned from here to

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @vapid pulsar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vapid pulsar]

76561199274288033

[gloomy sparrow]

Wdym by banned?

[vapid pulsar]

sorry muted for hours@gloomy sparrow

[fiery isle]

why the fuck us main has 280 pop

did server crahsed or its just that dead

[ornate kettle]

ban fast just join server kill all snow with m2

[dreamy sparrow]

!report

[marble mantle]

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ornate kettle]

can you ban cheaters or what

[wispy dirge]

Have you made a ticket?

[warm bronze]

where do you report staff impersonator?

[dreamy sparrow]

!report

[marble mantle]

Hey, @warm bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

Was it a steam message?

[warm bronze]

yeah

[wispy dirge]

#announcements message it is a scam

[cyan wadi]

help me please I was banned for no reason on a server I didn’t even play

I play on the EU main server and I was banned from EU long yesterday I played on EU main

[dreamy sparrow]

but it's from 3 months ago ?

[cyan wadi]

@wispy dirge

[dreamy sparrow]

Damn it's like that huh

[cyan wadi]

this didn't happen three months ago yesterday I played on EU main. I bought the rust itself on June 16

[lean linden]

!appeal

[marble mantle]

Hey, @cyan wadi

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

?Steamid

[marble mantle]

Hey, @cyan wadi

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cyan wadi]

76561198415183689

help please I couldn't play with cheats 3 months ago if I bought rust 1 month ago

[cyan wadi]

76561198415183689

[dreamy sparrow]

damn you have 337 hours in 1 month

[cyan wadi]

it's a lot?

[cyan wadi]

the game got very long

[dreamy sparrow]

i mean it's an avarage of 12 hours a day everday

[cyan wadi]

sometimes 17

[wispy dirge]

Looking

[vapid pulsar]

any word on why im muted 76561199274288033

[cyan wadi]

can I check on the website? @wispy dirge

[dreamy sparrow]

you are muted in game ?

[vapid pulsar]

yes

[dreamy sparrow]

since when ?

[vapid pulsar]

today

[cyan wadi]

can I check on the website?

[vapid pulsar]

about 2 hours

[hearty fulcrum]

yes, you should be able to check at https://rustoria.co/support when you log in and click "Appeal"

[hearty fulcrum]

you don't seem to be muted

[cyan wadi]

Should I appeal? @hearty fulcrum

[hearty fulcrum]

the admin is already looking into it, so maybe wait first

[hearty fulcrum]

i'm not sure why. i don't see anything from my side. maybe an admin can help you

[vapid pulsar]

oh ok

[dreamy sparrow]

What is your ingame name ?

[sage beacon]

guys need kinda help or advice

[vapid pulsar]

betelgu

[dreamy sparrow]

Wassup buddy

[vapid pulsar]

betlegeuse6666

betel even

[cyan wadi]

I wrote an appeal on the website, you can check it please @wispy dirge @hearty fulcrum

[sage beacon]

oh i cant send here sceenshot

some guy texed me and he talking about he is rustoria admin

[dreamy sparrow]

idk , i can't see it from our side

[dreamy sparrow]

#announcements message

[sage beacon]

good suport thanks

[uncut hatch]

@dreamy sparrow

[dreamy sparrow]

you don't have to dm me , we can talk here

[lyric basalt]

!steamid @uncut hatch

[marble mantle]

Hey, @uncut hatch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cyan wadi]

I filed an appeal, you can consider it @lyric basalt

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut hatch]

76561198031461094

[lyric basalt]

!appeal

[marble mantle]

Hey, @uncut hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cyan wadi]

the fact is that I bought Rust 1 month ago and the server was banned 3 months ago, how can this be

[dreamy sparrow]

Regardless , you are goin to have to wait the waiting time 🙂

[cyan wadi]

The thing is that I came to the computer club to play now, but I was banned for no reason

[lyric basalt]

!verify @uncut hatch

[marble mantle]

Hey, @uncut hatch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[dreamy sparrow]

I mean the ban has been active for 3 months 🙂

[cyan wadi]

but how can it last 3 months if I bought rust 1 month ago. Yesterday I played on EU main

[near halo]

Hi im on EU Rustoria.co 2x vanilla weekly and i have found a mini that is stuck in light house completly idk if it spawned but would love help getting it out! :D user ingame is Countly

[wispy drum]

are cheater tickets working on the website? just keeps loading forever once I submit

[wispy dirge]

@cyan wadi give it 15 min then connect and you should be good to go, enjoy wipe!

[thorny whale]

HELOU

[marble mantle]

Hey, @thorny whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cyan wadi]

ok, I'll write when there is a positive result @wispy dirge

[true cove]

(

[dreamy sparrow]

😮

[true cove]

what should I do? I was banned just like that, I submitted an appeal, wrote to the moderator Luke, and in the end he disappeared somewhere. can you help me?

[dreamy sparrow]

did the appeal get denied ?

[true cove]

processed 6 hours

[dreamy sparrow]

huh ? did an admin respond to the ticket i mean ?

[true cove]

I urgently need to be on the server tomorrow

[true cove]

No

[dreamy sparrow]

Ah then you are gonna have to wait for an admin to answer it , admins answers tickets in the order they come in , it's only fair that way 😉

[true cove]

😦

[hexed nimbus]

its a weekend right no so not a business day

[candid loom]

im getting a strange error with short circuit / max depth on fluid combiner. What does that mean ?

[dreamy sparrow]

There is google for this brother 🙂

[candid loom]

i tried, didn t fiend anything, only for electricity, not fluids

i have 3 systems set up the same, one of them gives this error

[rose rose]

hello

[dreamy sparrow]

are all systems linked on eachother ?

[rose rose]

admin im laging alot on eu main and i join another server and my ping is smoth

[candid loom]

no

i have 3 pumps linked to a fluid combiner and the output to the water purifier

the error appears on the fluid combiner

also the output on the fluid combiner shows 0, but the water purifier receives water, and is filling up

[limpid dome]

hello where do i make a ticket?

[candid loom]

the sprinklers tho are not working

[dreamy sparrow]

!report

[marble mantle]

Hey, @limpid dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn kite]

Hello, I would like to buy the VIP package for tomorrows wipe. If I purchase the package right now, does it last for 7 days or will it expire when the new wipe cycle starts tomorrow?

[rose rose]

admin!

[dreamy sparrow]

Sorry bro , it is a little to advanced for me 🙂 i'm a pvp'er 🙂

[river shoal]

rustoria eu main laging asf

[dreamy sparrow]

if you buy it now it will just expire after 5 days

[hexed nimbus]

you buy it you keep it for the amount of time it says on the page it will not start when you join it starts from when bought

[torn kite]

Okay so just for confirmation, if I buy the package (5days) now i will still be vip in 2 days? Not like it expires tomorrow because of a new wipe cycle ?

🙂 Appreciate the answer !

[dreamy sparrow]

that is correct

[arctic hemlock]

no it will stay

[limpid dome]

how long does it take for staff to reply to ban appeal on website?

[dreamy sparrow]

1-3 bussiness days

[limpid dome]

is there any way you can help? I got banned for no reason by Marzy

[hexed nimbus]

@lyric basalt a ctd for you

just be patient for a reply if not replied to see if you can dm him if its open

[limpid dome]

ok thank you

[rich ice]

!ticket

[marble mantle]

Hey, @rich ice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cyan wadi]

@wispy dirge still in the ban

[cyan wadi]

why am I still banned?

[wispy dirge]

Looking

@cyan wadi try again in 15 min

[cyan wadi]

the first screenshot is done nowthe first screenshot is taken now 1 hour and 30 minutes have passed

[cyan wadi]

okey

[drifting escarp]

@mellow tundra some one is hard cheating

[umbral moon]

WHERE TO MAKE A TICKERT

[wispy dirge]

?report - Please create a ticket for this.

[marble mantle]

Hey, @drifting escarp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

See the above text.

[drifting escarp]

?report

[marble mantle]

Hey, @drifting escarp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[umbral moon]

LOOK AT MY TICKET!

[polar cairn]

Please be patient, your ticket will be reviewed as soon as an Admin can get to it.

[warped linden]

Will using the "Scan Rust" option in https://rustbreeder.com/ get me banned from yalls server?

[lyric basalt]

no

[warped linden]

Thanks!

[warm cypress]

!report

[marble mantle]

Hey, @warm cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wild wave]

how long will it take for them to look at my ticket?

[strong willow]

It depends on the amount of tickets at the moment. We do look at all the tickets, so it would be difficult to give an estimate, but rest assured the team is looking at them the best they can

[wild wave]

ok bc i got banned for cheating on an eu server that i have never joined

[limpid dome]

@lyric basalt

[regal pecan]

<@&393554009799000064> Sorry to bother you, could you see ticket #2049a6, they are continuing with strong insults in chat. thank you!

[thorny fulcrum]

!support

<@&274971100184576010> it sayys im banned for playing with a cheater i had no knolage of this is there anyway i can get unbanned i didnt know that a random person on myv team was cheating if they were this is the first time this has happpened to me

i love rustoria servers please let me keep playing with yall

[agile knoll]

!appeal

[marble mantle]

Hey, @thorny fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny fulcrum]

<@&274971100184576010> i appealed can you please help me get unbanend ill pay the ticket skip if therer is one or ill payuy you derectly on cashapp EXTACEEZ is my acc name

[signal cedar]

anyone rubberbanding on us main ?

[quartz ridge]

I got banned by mistake. I was playing with a friend 4-5 hours ago everything was fine. Now I decided to play alone and ended up writing “dissonnected hacking” on the site when searching for bans it gives the wrong server (I played on us low pop) but a ban on EU main. Can u help me plz

[thorny fulcrum]

<@&274971100184576010> i appealed can you please help me get unbanend ill pay the ticket skip if therer is one or ill payuy you derectly on cashapp EXTACEEZ is my acc name

<@&274971100184576010> i appealed can you please help me get unbanend ill pay the ticket skip if therer is one or ill payuy you derectly on cashapp EXTACEEZ is my acc name i think everyone is getting nfaulse bans

[marble mantle]

:warning: an invalid user ID has been provided.

[mellow tundra]

@thorny fulcrum You were told to make a ban appeal, please do so and wait for a response

[torn heart]

we are not taking your money lil bro

[uncut shale]

how long does it take to get a response typically?

been 3 days for me and still nothing :/

[mellow tundra]

1-3 business days

saturday/sunday are not business days. i'm sorry it's taking a bit longer than expected, but hopefully should be looked at soon!

[uncut shale]

business days? what does that mean? you guys are here working on the weekends and the servers are open on weekends lol

[quartz ridge]

can you help me&

[uncut shale]

lol nice.. more technicalities...

[mellow tundra]

what's your steamid

[sand osprey]

hello?

[mellow tundra]

@sand osprey join a call

[wind anvil]

!appeal

[marble mantle]

Hey, @wind anvil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz ridge]

76561199190002578

[mellow tundra]

@quartz ridge reconnect in 1 min

you should be good

[analog elbow]

Appeal #396cd6, 3 days since it no answer ...

i see many appeals are answered in 10 minutes

how does it works?

[proper shale]

!ticket

[marble mantle]

Hey, @proper shale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Still 2 days old, and some « appeals » are VPN bans. (Which makes them very fast to solve)

Please note that the delay for an appeal to be answered is 1-3 business days, but can be more or less depending on the situation

[shadow forum]

!ticket

[marble mantle]

Hey, @shadow forum

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[analog elbow]

its 4 hrs to 3 full days

[shy remnant]

Would be more about 6h to a full 3 days but still not 3 business days, sorry

Only the banning admin can review the ban. I couldn’t help more on that

[analog elbow]

k ty

[high harbor]

One message removed from a suspended account.

One message removed from a suspended account.

[shy remnant]

Wait for your appeal to be answered 🙂

The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong bane]

CAN AN ADMIN PLEASE DESPAWN THE CHINOOK THAT IS STUCK IN OUR BASE PLEASE

US SMALL O6

[mellow tundra]

looking

[quartz nova]

blatant cheater lmao, where is the create a ticket tab

[mellow tundra]

!report @quartz nova

[marble mantle]

Hey, @quartz nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solid mirage]

can anyone check bc that has to be false ban Appeal #360e27

[limpid dome]

can a different admin help me

Marzy stopped responding to me

and its been 9 hours since ive been false banned

[solid mirage]

what you got banned for

[scarlet vector]

Can someone help me with my Kit purchase?

[limpid dome]

i dont know they didnt tell me

[solid mirage]

whats the reason

[limpid dome]

it just said banned by marzy

[solid mirage]

where do i see who banned me

[strong willow]

If you have already submitted an appeal unfortunately all you have to do is wait. Admins do look at all the tickets, you will get an official response. If you did get a response to the appeal, then it is final

[solid mirage]

where do i see who banned me

@strong willow

[thorny fulcrum]

can a admin help me

and its been 9 hours since ive been false banned

can a admin help me

and its been 9 hours since ive been false banned they said i was playing with someone who was cheating and ii dont know what to do if it wasnt me and i didnt know

[scarlet vector]

Are there admins here that can help me with /kit?

[light summit]

hello, have you submitted an appeal?

[thorny fulcrum]

YES I DID I BEEN WAITNG PASHENTLY JUST BC OF SOME STUPIDF HACKER I CANT PLAY ITS SO UNFAIR

PLEASE CAN YOU HELP ME GET UNBANNED

I LOVE RUSTORIA SERVERS

[light summit]

yes, we understand the frustration. however, please be patient as our admins look into all tickets that come through. the standard response time is 1-3 business days but can be more or less, depending on the situation 🙂

[thorny fulcrum]

WHAT ABOUT THIS CERTAIN SITUATION DO U THINK IT WOULD TAKE LONGER

[light summit]

unfortunately, i would not be able to advise further on this. only the banning admin will be able to

[thorny fulcrum]

HOW DO I CONTACT HIM

@light summit hoqw do i contact the banning admin

[light summit]

you won't be able to. if they need to, they will reach out to you. otherwise, they usually respond via the ticket

[keen ember]

my steam doesnt link and also slide me a satchel

[weak thicket]

ermm what do i do

[tawny brook]

i need help

i play rustoria br long and every 30 mins the server just disconnects me without reason

[near halo]

@thin plover wanna have a chat with you 🙂

[tawny brook]

it doesnt tell me why

[weak thicket]

do i make a ticket

[near halo]

You can DM him with your SteamID and wait until he talks to you

[weak thicket]

shucks

[tawny brook]

i need help
i play rustoria br long and every 30 mins the server just disconnects me without reason

[near halo]

We are aware that some players are having network issues, please make a ticket in #network-support-old and one of our Network member will help you

[weak thicket]

hey anna do you know when they will get back to me

[thin plover]

I will get back to you in ~45 minutes

I'm going home and will be at my pc to look at it

[near halo]

There he is 🙂

[tawny brook]

can any admin help me rn?

im desperate

[weak thicket]

thank you brotha

[near halo]

#support message

[dense ingot]

How do we report racist individuals spamming voice chat?

[near halo]

We do not moderate voice chat, you can mute him if you want

[thin plover]

Just dm me your steam ID or post it here, I'll get to you asap when I get to my pc

[terse inlet]

I just got banned for playing with a hacker and non of us are hacking? just because We slammed 2 kids at supermarket we got false banned.

[near halo]

If you or someone in your team teamed up with random people and this people get banned for cheating, you and your entire team will get banned to

And if is your first time, the ban will be 7 days

[terse inlet]

We found out it was one of our teamates, we did not know he was cheating, we asked him to screen share and he left server.

[terse inlet]

I sweat to god we did not know. is there anyway we can get unbanned.

[near halo]

Being honest, probably no, but you can make an appeal

[near halo]

!appeal

[marble mantle]

Hey, @terse inlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse inlet]

The hell do you mean no, we did not know he was cheating, we should not be punished for this.

[near halo]

I didn't say no, but probably and as i said, make an appeal and the Admin who banned you guys will answer as soon as possible

[near halo]

And yes, you guys can be punished for this

[terse inlet]

@near halo how long do i get banned for if it is my second offence as a affiliation ban

[weak thicket]

76561198315928564

@thin plover

[light summit]

responding on anna's behalf - when you enter the server, it should tell you how long till your ban expires

[terse inlet]

thank you, are you able to find who banned us>

[light summit]

we do not reveal such information. if the admin needs to reach out to you, they will DM you. otherwise, they will respond via the ticket if you have submitted an appeal 🙂

[terse inlet]

well shit, if you do know who they are, please urge them to answer my ticket, Im lingering fart on steam.

[terse inlet]

it just says played with hacker.

[thin plover]

ahh I see why I wanted to talk to you, can you join #368790610783764480?

[thin plover]

I didn't read everything above but what do you need help with?

[terse inlet]

We found out it was one of our teamates, we did not know he was cheating, we asked him to screen share and he left server.

he was hacking and we didnt know.

We were on rustoria Us long and got banned for playing with a hacker, i can show you his name on discord and steam.

[thin plover]

you made an appeal right? unfortunately those bans are usually 7 days

[terse inlet]

yes i did.

[south jackal]

I appealed it’s been 5 days

[near halo]

@thin plover are they all rustoria servers?

[thin plover]

our oldest appeal is barrely 3 days, are you sure yours wasn't answered already?

[terse inlet]

@thin plover so i have to wait 5 days?

[south jackal]

What website do I check

Can u send it

[thin plover]

no it's 1-3 business days

[thin plover]

here, what's your steam ID?

[terse inlet]

your gonna be in my suicide note.

[near halo]

https://steamcommunity.com/id/b-hopmaster/

[south jackal]

I’m on my
Phone rn

I can’t check rn

[thin plover]

this is not something to joke about, do it again and you can be muted

my message wasn't for you

[thin plover]

can you link me your steam profile then?

[south jackal]

Ya let me get it

[thin plover]

you can do it if you have the steam app on your phone

[south jackal]

I’m
Downloading it now

[near halo]

@thin plover there wasnt a option to send images how can i show that i just joined a group today?

[thin plover]

this is a support channel, if you're just going to do this, you can go somewhere else

[thin plover]

in your appeal you can

[terse inlet]

am i getting support? or should i go somewhere else.

[thin plover]

what else do you need support with?

[terse inlet]

what do you mean "what else do i need support with", what have i gotten support with.

[south jackal]

I have rlly bad WiFi can u send the website In logged in on there already

[south jackal]

Quit bitching

Sorry

[terse inlet]

I just want to know if im going to get support or someone is going to answer my ticket

[south jackal]

Don’t mute me

[thin plover]

1-3 business days

your were banned for playing with a hacker and the ban seem correct

but I'm not the banning admin so I'm just going off what usually happen

[south jackal]

!banappeal

[marble mantle]

Hey, @south jackal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse inlet]

stay on that phone with shitty internet

[thin plover]

playing with hacker ban are usually 7 days for the first offense

[molten mural]

Would it be possible to be seen by an admin in VC?

[terse inlet]

Im saying.

[thin plover]

what do you need help with?

we don't deal with appeal in VC

we have a nice website for that

[terse inlet]

same problem as me

hes my teamate lol

[thin plover]

you are trying to upload a video right?

[molten mural]

I understand but we're losing all our progress as we speak over something we had no control over

[thin plover]

from our website

• Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[near halo]

@thin plover there is only a text option on the appeal, i dont see images

[thin plover]

deliberately or not - key word

your video is probably too long, try uploading it to YT or streamable and put the link in there

[molten mural]

very nice attitude you have, thanks for the help. Have a good day 🙂

[thin plover]

thank you, have a nice day/evening as well!

[thin plover]

trying using imgur or any other website that allow you to upload an image and then paste the link in your appeal

[terse inlet]

yeah, the most helpful admin! 10/10 stars

[thin plover]

I am helping out of my own free time so yes appreciate it even if you are being sarcastic

[near halo]

@thin plover there is no information about the duration of the ban where can i get this info?

[thin plover]

what is your steam ID?

I can look at it quickly

[near halo]

https://steamcommunity.com/id/b-hopmaster/

[thin plover]

it's only 7 days!

[near halo]

ok ill be back in 7 days

[thin plover]

be careful in the future

[near halo]

welp im not using find a group anymore lol

[thin plover]

it's better to find higher hour players and it's always risky using LFG, doing a little background check is also easy if you can use the free tools out there

[terse inlet]

gonna get my revenge lol

[thin plover]

what exactly do you mean by that?

I'd be very careful with what you are going to say next

[terse inlet]

i dont know what your talking about?

[thin plover]

I take this threat very seriously

[molten mural]

We didn't really vet anyone we just kind of accepted all people

[terse inlet]

https://cdn.discordapp.com/attachments/1209971827640639520/1261384709343150080/grr.gif

this is me right now, angry

[thin plover]

well comeback when have calmed down a little, have a good evening

[terse inlet]

thanks!

[molten mural]

Can admins destroy a TC or "cheater" base if they deem it fit? or are all bases left to the wild?

[near halo]

you should ban eth707_70801 he is the hacker

idk if he in this server

[terse inlet]

this is him

[thin plover]

we do not interfere with gameplay

I heard before that bases get removed when someone is EAC banned tho

but that's not us doing it

[molten mural]

Ok, i've talked to some allies on the server and they showed us the base was raided so my question has been answered, you said ETA for appeal replies is 1-3 business days correct? Thank you for your time.

[thin plover]

yes 1-3 business days and right now is pretty late so my guess it will be answered tomorrow depending if the admin isn't busy

[molten mural]

Ok, thank you

[terse inlet]

the admin can just ban us and not reply to us?? niceee

[thin plover]

we deal with multiple things at the same time and sometime people don't appeal right away so we move on to other things, it will be looked at as soon as they can

[limpid dome]

@thin plover hello, I was wondering if i can get your help, I was false banned by marzy around 10 hours ago
I messaged him and he replied but now he is not replying and i want to get back on the game to play with my friends

https://steamcommunity.com/profiles/76561199108846140/

[terse inlet]

well can you do my 1 last favor.

[thin plover]

only Marzy can deal with your unfortunately and he probably went to bed as he is EU

[thin plover]

maybe

[terse inlet]

can you see who killed me?

in the server

[thin plover]

what do you want to know?

or why

[limpid dome]

i just don't understand why i was banned, I just recently got the game and been grinding for two days and randomly got banned while i was in my base

[terse inlet]

who killed my body when i was banned

[thin plover]

I cannot tell you

[terse inlet]

oh come on, our allies were in our base right after we got banned

pls, at least do me this

[thin plover]

I do not interfere with gameplay

[terse inlet]

and how is that interfereing?

[limpid dome]

does it really have to be marzy who has to do it
or do you think you can look into it real quick

[thin plover]

it would tell you information that you cannot access

[thin plover]

I do not interfere with other admin work

[terse inlet]

and what would i do with it, im banned after all.

[thin plover]

anyway, I won't tell you

[limpid dome]

admins are admins, should look into it either way and keep your players happy

[thin plover]

well just wait for their message

[terse inlet]

nah they cant because it interferes with their unpaid, voluntary work

[thin plover]

if you do not need anymore support you can head to #general

[thorny fulcrum]

@thin plover i know ur helping alot iof people but can u help me steam ID is 76561199557767864

[thin plover]

what do you need help with exactly?

[thorny fulcrum]

UN BANN I MADE A TICKET A WHILE AGO

JJUST NEED A ADMIN TO LOOK AT IT IF THEY GOT TIME

[limpid dome]

i feel ya pain, admins won't do they job

just need an admin to check my steam account realquick and unban like damn

[thorny fulcrum]

I WAS banned for playing with acheater but i was sleeping and i wasnt the leader of the squad so i never played with him but i got banned for it doesnt make sence @thin plover

[thin plover]

did you make an appeal?

[thin plover]

we are doing our job, an admin has been dealing with you already

[thorny fulcrum]

yes but i didnt say this i wanted to add more but i forgot to add

[limpid dome]

when you can just simply check my account real quick and get me back onto yo server
like my team is defending a raid rn and i can't help cause you guys false ban for no reason

[thorny fulcrum]

so can u review ive been waiting pationtly

@thin plover

[thin plover]

you can always go back to it and add more

[thorny fulcrum]

im trying wont let me

[thin plover]

no need to ping me, I can read your messages

[thin plover]

no, Marzy is dealing with you

[thorny fulcrum]

can u take a look at my appeal since your on your pc

[thin plover]

sure

[limpid dome]

you don't get paid enough to help your players?

[thorny fulcrum]

w admin

dont know what ur taking bout @limpid dome they always respond

[thin plover]

I am doing this out of my own FREE time

[limpid dome]

i just recently got the game and just got banned out of nowhere sitting in my base
they didn't even give me a reason either

[thin plover]

out of kindness

we are not robot and cannot be available 24/7 personally

[limpid dome]

well the time you spend typing rn, you couldve used simply checking my account

[thin plover]

I can type as much as I want, Marzy will help you as he is the one that banned you, now you can only wait

[thorny fulcrum]

i know you all got lives so i appreciate you doing this for me even tho u dont got to we are all human

prestiate it love brother

[thin plover]

I forwarded your appeal to the admin responsible for the ban

but it is there on the website

[thorny fulcrum]

is he on ?

[limpid dome]

now you gotta wait lmao

1 - 3 bussiness days

[barren junco]

how do i make a ticket

[thorny fulcrum]

lmao all good when they get to it is when they get to it

[thin plover]

he is not around at the moment but will have a look at it as soon as they are available!

[thin plover]

to report someone or make an appeal?

[thorny fulcrum]

ok thx hgow will i know how he respoionded and also do you know his discord so i can dm him

[thin plover]

since you are linked you will get a dm from the bot but you can check on the website

the appeal system is already like a 1 on 1 dm

[barren junco]

report

[marble mantle]

Hey, @thin plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

just like that ^

dmitry

[thorny fulcrum]

do you think he will be on tdy or nah or u just dont know but if you had to assume do you think he may be on

[thin plover]

I am not privy on other admins life haha, I can only forward it to him

thank you for waiting

[thorny fulcrum]

all good thx for your help i wont bother you further have a nice day

❤️

[weak thicket]

mb i didnt see this

yeah i can join rn

[thin plover]

yeah can you join now

[weak thicket]

yes

[atomic cipher]

<@&274971100184576010> <@&874995535881326632> <@&393554009799000064>

i need support

[wispy dirge]

What can we help you with?

@atomic cipher

[atomic cipher]

i dmd u

[wispy dirge]

?steamid

[marble mantle]

Hey, @atomic cipher

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[atomic cipher]

https://steamcommunity.com/profiles/76561199382105862/

[normal glen]

i need help please

[wispy dirge]

?appeal - You will need to file an appeal for this.

[marble mantle]

Hey, @atomic cipher

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

How may I assist you?

[normal glen]

it keeps disconnecting me for hacking when ive never used cheats in rust

[atomic cipher]

it says im banned for "hacking"

[wispy dirge]

?steamid

[marble mantle]

Hey, @normal glen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wispy dirge]

You will need to file an appeal for the ban.

[normal glen]

76561199130188808

[wispy dirge]

Please try and connect to rtg.rustoria.us:28010 and let me know if it lets you in.

[normal glen]

it let me in

[wispy dirge]

Wait 15 min and you should be good to go.

[dusky plover]

I tried joining and it says im hacking?

i just tried to join one of your servers and as soon as it finished loading it kicked me the second i saw anything and said i was "hacking" any fix to this as i have never hacked in rust

i don't think I'm banned it just keeps disconnecting me

[molten flicker]

!appeal then

[marble mantle]

Hey, @dusky plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky plover]

i was never banned

[wispy dirge]

?steamid

[marble mantle]

Hey, @dusky plover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusky plover]

76561199381734169

should be jesus christ

[spiral fable]

do u guys just not ban for association lmao ive gotten 2 people banned off rustoria long and there teammates get to play with the loot with zero repercussions

[wispy dirge]

Wait 15 min and try and connect again.

[dusky plover]

thank you!

[spiral fable]

niceeee

w server!!!

[thin plover]

make a ticket

we do ban for association if we can find one

[spiral fable]

oh trust ive made 10 tickets linking the banned players steam id and everything and the admins have yet to ban any of their teammates

its been 12 hours they've raided me fully built up there base and everything but idc i just want them banned

[thin plover]

did you make a F7 report or used OUR ticket system?

[spiral fable]

i used the /ticket system in game

and f7

[thin plover]

what is your steam ID?

[grand dock]

Hi, anyone has problems connecting to rustoria small EU? Is it down or something? Thanks

nvm fixed now

[wispy dirge]

Daily restart 🙂 give it a little bit to come online

[spiral fable]

76561198203359356

[grand dock]

Fair, had no idea just connected ty

[thorny fulcrum]

@thin plover it says my asppeal was denied but he didnt write any message so what does tht mean

[spiral fable]

idk if u can see my previous tickets but ticket 3-9 were the ones made on the actual cheaters the rest are for his teammates/me talking to the admin

[thin plover]

the admin already answered you that the player you reported was not banned for hacking

your ticket was all answered btw

[spiral fable]

look at ticket 9 the player was banned for cheating

and the first kid was cheating too they tried to say the reason he was banned was because "come to discord" like that is a reason to be banned

[thin plover]

it isn't always for cheating

none of them were banned for cheating, we are just taking our investigation further, nothing of your concerns from here 🙂

[spiral fable]

??? ticket #9 i reported the player for "cheating" and the admin replied "Thanks dealt with that player"

how were they not banned for cheating lmao

[raven mist]

Because Jenx just said so?

[spiral fable]

????

[raven mist]

Not sure why its so hard to understand when Jenx can see the ban reason?

[spiral fable]

alrightttt makes since thanks!!!!

so what was the ban reason cause u dont just get banned for nothing

[raven mist]

We dont discuss others bans with players

[spiral fable]

ok cool so i can get my teammates to cheat and i get to keep the loot w admins

[raven mist]

If you’d like that. Give it a try and see how it ends up. Not going to discuss this further

[spiral fable]

at this point i fucking might lmao ur a joke

[thin plover]

[tough bane]

[thorny fulcrum]

@Anabolic Jenx it says my asppeal was denied but he didnt write any message so what does tht mean

@thin plover Jenx it says my asppeal was denied but he didnt write any message so what does tht mean

[thin plover]

it means it was denied the ban will stay in place unfortunately

[hexed nimbus]

Damm @thin plover allready making friends early morning

[thin plover]

[rugged abyss]

Does this server will wipe full wipe today ?
#wipe-feed message

[hexed nimbus]

Just mapwipe Bp only wipe on forced wipe

[solid mirage]

who worked on Appeal #360e27 i really want to talk to you

[wispy dirge]

Was the appeal denied?

[solid mirage]

unfortunately yes

[wispy dirge]

Then that is the final answer.
You will need to find somewhere else to play.

[solid mirage]

ive played your servers for 5 months then randomly get banned for hacking

[orchid scarab]

Vanilla 🇪🇺 Mondays is wiping za 6 godzin at poniedziałek, 15 lipca 2024 16:00 full wipe?

[cursive kayak]

@orchid scarab

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1721052000:F> (<t:1721052000:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[versed quartz]

Tak, mapa wymazuje się na powyższym czasie dla Ciebie

[heady root]

Fix Eu long lagg

[wild wave]

bro i got unbanned and appealed and i waited the 15 minutes and to find out i got banned again on us main bc the storm keeps dicking down my internet doggy style 😭

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[sudden yarrow]

em can i get some help i got perm banned of moose a few days ago then i got gamebanned till the 14th now i have been banned of rustoria for hacking can i please get some help

[near halo]

!appeal

[marble mantle]

Hey, @sudden yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter grail]

!servers

[marble mantle]

Hey, @bitter grail

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[meager plover]

where can i talk with an admin?

[lean linden]

What sort of issue are you having?

[meager plover]

there is a guy thay typed to me saying that he is an rustoria admin

i just want to confirm that he is

[lean linden]

He's not, it's a scam

!scam

[marble mantle]

Hey, @lean linden

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[meager plover]

yeah i didnt log in but the link was to steam workshop site to vote for a rustoria skin

i can send his profile if you want

[lean linden]

We're aware . . you can always report it to Steam if you wish

[meager plover]

alr ty

[analog elbow]

Hello, I made a ban appeal, it's been now more then 3 days but still no answer from any one, please can it be checked? Appeal #396cd6

[quasi dew]

Due to the high demand for appeals, it may unfortunately take a while. But I am sure that you should receive an answer from us in a timely manner. We ask for a little patience. 🙂

[candid loom]

big lag on @compact wyvern

[grizzled orchid]

Hello, I was banned on these servers, but the ban has already been lifted, but still does not allow me to log in, what should I do? I checked on the website, it also says that there is no ban

[cursive kayak]

@normal mortar

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1721052000:F> (<t:1721052000:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[marble whale]

hello i try to login to rustoria.co and i got this error Note that id.rustoria.co is not affiliated with Steam or Valve
and is not leting me login

[near halo]

Can you send an screenshot of this?

[grizzled orchid]

Hello, I was banned on these servers, but the ban has already been lifted, but still does not allow me to log in, what should I do? I checked on the website, it also says that there is no ban

[autumn maple]

I bought vip to the wrong server.

Can you help me?

[gusty radish]

Rustoria eu long server help

[lean linden]

https://discord.com/channels/274965952116817920/883058174570135572

[lean linden]

What type of ban was it?

[grizzled orchid]

playing with a cheater (but no matter how I knew he was a cheater, it was my neighbor), but the ban time has already passed

[lean linden]

Alright, quit trying to connect and wait 15 min . . then connect

[old shale]

when does monay eu main wipe

[fierce vale]

how can i see a map thats about to wipe ?

[lean linden]

In one hour https://discord.com/channels/274965952116817920/396381066450960394

[lean linden]

https://rustoria.co/maps

[red pier]

BAN HIM

buy for real money

[dreamy sparrow]

#announcements message

[scarlet jetty]

ahh i see thank you bro thought id just say just in case legit just joined for that reason haha

[dreamy sparrow]

Ah no problem brother thanks for the message

[scarlet jetty]

no worries my dude have a good one

[elfin mulch]

ı got crashed and my queue is 40 after crash now 700

safe queue ?

[unique rampart]

why connect to rustoria.co - eu mondays is working?
I pressed this connection to the console for 15 minutes, and the server turned on 5 minutes ago

[dreamy sparrow]

No safe queue on rustoria 😦

[unique rampart]

now 750 queue

[elfin mulch]

open more slots 150 ?

[unique rampart]

"You already connected to the server"

[worldly stirrup]

hello. I recently submitted APPEALS for the unbanking of my account and the administrator asked me to provide evidence that my account was stolen. how can I provide them?

[silk tundra]

hello can i talk to anyone here about me gifting vip to the wrong person?

[runic marlin]

Hello, make a ticket in #payment-support and follow the provided template and they'll help you there 🙂

[runic marlin]

Try DMing @thorny dune and he'll help you. In this case proof would be you getting supported by steam of retrieving your account after it being stolen.

[worldly stirrup]

wrote just to wait?

[runic marlin]

Yessir, he'll get back to you eventually

[worldly stirrup]

hahahaha thanks for the help, I hope they unban me

[runic marlin]

I wish you luck 😛

[worldly stirrup]

Thank you

[unkempt shell]

Hello, i cant connect to any servers of rustoria for several days. Nick: Пан Артём.

[warped comet]

@west osprey

[west osprey]

join waiting for support pls

[unkempt shell]

can u please help me?

[west osprey]

steam ID

[night jewel]

Hello, i cant connect to any servers of rustoria for several days. Nick: Пан Артём.

[unkempt shell]

76561198128069234

i don't have any ban

[unkempt shell]

i just cant join on Rustoria but on any other servers i can

[west osprey]

There is nothing on our end that is keeping you from connecting

[unkempt shell]

this problems disturb me like a few days ago i tried to solve it by restarting wifi and others but nothing changed

[west osprey]

You could try making a netword support ticket to see if our team there can help you

[solemn merlin]

hello

Even though I entered the server for the first time, I was banned for cheating. I don't understand why?

Why am I banning? I've been waiting for 1 hour for no reason.

@west osprey

[dreamy sparrow]

!steamid

[marble mantle]

Hey, @solemn merlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[celest cradle]

if i have bought vip one time payment and i rebuy it before it runs out (7 days left), will my time be added or a new 30day vip cycle start today

[raven bison]

No time is added unfortunately

[celest cradle]

thank

[solemn merlin]

76561199582326044

@dreamy sparrow

[shy remnant]

You have another account

And you know the rest of the story

[solemn merlin]

bro

[shy remnant]

You know it's not "the first time" you enter our servers

[solemn merlin]

Why am I not allowed to have another account?

[shy remnant]

Like please, we are not idiots

[dreamy sparrow]

😮 so , he was lying to me ?????

[solemn merlin]

Dude, I used to play on my friend's account, I bought Rust because I didn't have Rust, now I play on my own account, why is this a ban reason?

[dreamy sparrow]

yea , and if you do a crime just get another idenity

[solemn merlin]

Dude, do you really think I'm cheating?

[shy remnant]

The other account name is litteraly "Muz"

Come on

[solemn merlin]

There is no reason whatsoever. I've been waiting for 2 hours to join the server and play with my friends, and for no reason, you're calling me a cheater even though I'm not a cheater.

[dreamy sparrow]

https://tenor.com/view/dog-awkward-awkward-dog-staring-dog-patchibana-gif-13086408744970718509

[shy remnant]

Currently reviewing your situation, but please stop playing dumb with me

[vapid pulsar]

10X EU DOWN

[solemn merlin]

wtf ???

[solemn merlin]

;?? are you seroius

I'm really not playing stupid with you, I can show you whatever you want.

[dreamy sparrow]

My boy is reviewing it , please wait in the waiting room while he does , take a coffee

[solemn merlin]

I'm really not a cheat bro, I can show you whatever you want, I'll give you team view if you want.

okey bro ı am waiting thx

If there is a reason, I can explain that I have another account.

[shy remnant]

Your other account were gamebanned (which means EAC on behalf of Facepunch considered you were cheating, we did not say that you were). And you certainly know that your other account is game banned, that's why I was specifically asking you to stop playing dumb with us as we can see that the gameban litteraly on your profile...

Anyway, you are now able to connect with the steam id you've sent, as the rules allows you to play with one account game banned more than 180 days old. (https://rustoria.co/rules/vanilla)

[solemn merlin]

Has my ban been lifted?

[near halo]

hey, support im not able claim my kit discord ingame, and my VIP dont show up here in discord? and i have linked discord

[shy remnant]

The game ban your alt account is not lifted, no. But you can now connect with your new account.

[shy remnant]

!link

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[solemn merlin]

okey bro thank you

[vapid pulsar]

10X EU DOWN

[near halo]

ive have connected and typed auth ingame, but i still dont get it, i sended a request to unlink and try re connect it, maybe u could check it?

[shy remnant]

Lying makes situations worth, next time just tell the truth. We will find out everything you hide...

[shy remnant]

You aren't linked, else you'd had the verified role on discord

[near halo]

hm wierd, it says on the website im linked, but that might be my old discord

does it take long time until i get answer about unlink on website?

[vapid pulsar]

ANYTHING?

[solemn merlin]

Bro I swear to God I'm not lying

[manic edge]

piwel whys the 10x down is it the update?

[shy remnant]

Aware for 10x sorry

Server is booting back up

[queen storm]

https://steamcommunity.com/profiles/76561199170053298/ - A scammer posing as the server's admin, be careful and if the admins can ban him from all the servers & take down his steam account it would be great - as you can see it's a bot -- REPORT THIS STEAM ACC & maybe an actual admin can say something nice on my profile as a thank you for reporting this

[marble mantle]

Hey, @queen storm

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[queen storm]

The link is hidden within a picture

@mellow tundra idk if you can do anything to get his steam acc banned faster but he's posing under rustorias name so up to you ig

[lyric basalt]

Nothing much we can do, report to steam and block him

[queen storm]

aight

[serene stirrup]

were can i report people?

[velvet wyvern]

!report

[marble mantle]

Hey, @serene stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deep iron]

my game crashed, and i restarted and joined the server in under 1minute (says 5 minute grace time on rustdevblog) - why did i get put in queue ?

[serene stirrup]

they don't have that on rustoria i belive

[soft sparrow]

GAME CRASHED it says 5 min grace period and i am in 50 player queue

[deep iron]

ah "official" server but not ? trying to cash out

[velvet wyvern]

yeah, there is no Queue Placeholder on Rustoria

[lyric basalt]

#announcements message

[soft sparrow]

so cos my game crashed my wipe is done basically cos imma get raided

[serene stirrup]

lol no one cares

just because your pc is bad doesn

[soft sparrow]

stfu u are sat in here waiting for people to reply to when nobody is talking to u go get some friends

[serene stirrup]

mean they need to have that on server

[soft sparrow]

loser

[serene stirrup]

i have 2 screens

im playing and replaing lol

[soft sparrow]

replying to people who arent talking to u is sad and lonely

touch grass loser

[velvet wyvern]

@soft sparrow @serene stirrup thats support channel, not private chat. pls discuss that somewhere else

[toxic arrow]

Is the US Mondays 3pm est wipe forced?

[serene stirrup]

lol

[lean linden]

It's a weekly map wipe . . BP's do not wipe on Mondays

[toxic arrow]

okey ty

And how do I know what the map is going to be?

[lean linden]

https://rustoria.co/maps

[jovial adder]

.

[noble skiff]

when the server is comin back

[hexed cobalt]

anyone know why im unable to connect to US mondays after restart, steam is not indicating an update is required

[muted token]

why cant i connect to your servers

[chilly parcel]

usually doesnt take more then 10min

[chilly parcel]

client update

[deep iron]

anyone got a client update ?

[muted token]

says connection attempt failed but i can go on others

[chilly parcel]

mhm

[velvet wyvern]

#announcements

[chilly parcel]

restartr steam for client update

[hexed cobalt]

I did theres no update there

[civic escarp]

what do you get for boosting the cord?

[spice crypt]

!boost

[marble mantle]

Hey, @civic escarp

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[marble whale]

https://ibb.co/m5L0z2j

[muted token]

says there is one but doesnt have update option

[hexed cobalt]

ok now when i launch theres like

8 servers available total

[civic escarp]

so only get stuff for modded?

anyone know waht the hotfix was?

[spice crypt]

Yes only modded

[muted token]

lol now yalls servers arent even appearing

[civic escarp]

aight

[marble whale]

@spice crypt can u help me ?

[dull bear]

relax its an update

[noble skiff]

is it back ?!

[dull bear]

yes

[spice crypt]

how can i assist you

[marble whale]

https://ibb.co/m5L0z2j

i cant login to rustoria.co

Note that id.rustoria.co is not affiliated with Steam or Valve

[noble skiff]

Clint update ?!

[marble whale]

ok

where to make it

?

[spice crypt]

!ticket

[marble mantle]

Hey, @marble whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gilded trout]

whats with this shitt game

[marble whale]

bro i cant login to the acc thats why i cant make ticket

[gilded trout]

i was in and bc of update im in queue now

[spice crypt]

<@&274971100184576010>

[terse inlet]

try to find out what im hiding

[lyric basalt]

The only place for tickets is website unfortunatelly

[marble whale]

should i login with an random account ?

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[spiral gate]

i need a sup

[sacred bobcat]

https://cdn.discordapp.com/attachments/1252378983866040397/1262442317726482451/image.png?ex=66969c87&is=66954b07&hm=c5ebb757d05a4182496cfc538cf467cdde40e9d26566b585a67fff2b9bb5f378&

HELP

[soft mountain]

is there a way to check if someone has any gamebans or server bans on previous accounts?

[brave dust]

I log on to the server but it says that I was banned how to solve this problem?

@lyric basalt

<@&274971100184576010>

[lyric basalt]

!appeal

[marble mantle]

Hey, @brave dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave dust]

some admin told me i would be unbanned in 15 minutes but he never unbanned me

[sacred bobcat]

https://cdn.discordapp.com/attachments/1252378983866040397/1262442317726482451/image.png?ex=66969c87&is=66954b07&hm=c5ebb757d05a4182496cfc538cf467cdde40e9d26566b585a67fff2b9bb5f378& @lyric basalt <@&274971100184576010>

[lyric basalt]

what server are you trying to join ? Also stop pinging admins

[sacred bobcat]

EU Mondays

[lyric basalt]

!steamid

[marble mantle]

Hey, @sacred bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brave dust]

.Plate — 04.07.2024 13:53
Hello this should be fixed please wait ~15 min before trying to connect

and not unban me

[near flame]

Help, the inventory is not working

[royal elbow]

https://steamcommunity.com/profiles/76561198894665527/ banned on 2x eu rustoria for hacking . I created an appeal 2 hours ago, but no one is responding

[dreamy sparrow]

respond time is between 1-3 days

[lunar bison]

where do i appeal a ban?

[dull adder]

!report

[marble mantle]

Hey, @dull adder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upper lark]

!appeal

[marble mantle]

Hey, @lunar bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upbeat yoke]

!appeal

[marble mantle]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn kite]

I'm not receiving the update and I already restarted Steam + Rust + PC, anything I can do? I can't play now

[upper lark]

@torn kite Did you full close steam?

Verify files may help

[dreamy sparrow]

Helped him in donaters section , you are correct that fixed it 😉

[late thorn]

hello, how can i buy queue skip having euro currency? im trying to buy the 5 days one, thank you for your time if ure reading this

[balmy cypress]

Hey, which server are you buying on? You can buy from us in Euros, it will convert into GBP though on checkout

[late thorn]

for mondays

[balmy cypress]

Wipe VIP is in stock for both EU and US, should be all good to buy it on our website

[late thorn]

ye i just bought it with no problems, thank you

[balmy cypress]

if you see any errors when attempting, please make a #payment-support ticket and I can investigate the cause deeper

[balmy cypress]

All good, have a good wipe!

[spring sphinx]

ayo i just downloaded rust does anyone know why no servers are poping up?

[dreamy sparrow]

Try verifying game files , there was just a new update

[spring sphinx]

how?

😭

[dreamy sparrow]

!gamefiles

[marble mantle]

Hey, @dreamy sparrow

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[hearty fulcrum]

please make sure your game is updated to the most current version, and if you still cannot see any servers, then let us know

[spring sphinx]

still cant?

[dreamy sparrow]

can you send a screenshot of your current update type ? , under rust - properties - updates

[spring sphinx]

dms,

[spring sphinx]

would you like them?

[dreamy sparrow]

you can send them here if you want

[tough yoke]

Why was I kicked out of the server, but I can't find my ban on the appeal website?

[spring sphinx]

no permission.

[hearty fulcrum]

it's okay helios will help you out, but you can also try copying the server IP in #oldserverinfo and paste the IP into your F1 console under the command "client.connect"
if you are unable to connect, then please follow helios' instructions to get your game updated to the current version

[dreamy sparrow]

He has the right update build

[hearty fulcrum]

!steamid

[marble mantle]

Hey, @tough yoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tough yoke]

76561198293989148

[hearty fulcrum]

please wait for admin to take a look. thank you

[tough yoke]

okay, thank you

[lyric basalt]

The ban will remain

[tough yoke]

Okay, I will tell my stupid teammate who hasn't been to the game for 2 years!

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[unique rampart]

Hello
-# Пользователь находится в розыске Службы Безопасности Украины

[ocean garden]

why tf has my whole team been banned for playing with my who they so called a hacker cause his 13 hours in rust when he just bought rust on pc has 2k hours on console and my whole team gets false banned admin abuse or nah?

[dreamy sparrow]

!banappeal

[marble mantle]

Hey, @ocean garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean garden]

!banappeal

[marble mantle]

Hey, @ocean garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean garden]

ive done that bro

[balmy cypress]

Wait for the admins to reply in that case

Or were you denied?

[ocean garden]

like yh denied my appeal like sorry whyre admins so fucking horse shit like whys he been banned fore beingg a new player like how fucking retarded

like do some investigating script check him look at his pc and do whatever you wont find fuck all because hes new to the game like how do you get payed to do your job wrong its so embarrassing

[balmy cypress]

I think you should really assess who you play with, 2k hours on console doesn’t mean he will be good on PC. It’s a completely different experience against pc players.

Send your SteamID and I’ll tell you for sure my judgement on the ban

[ocean garden]

hes not good on pc mate hes my close friend

[balmy cypress]

Then you can make whatever decision you want to make, but admins don’t ban just on low hours or loads of bans would take place

In fact, DM me your SteamID as I need to step away and might miss it here

[limpid dome]

they banned me because i had low hours yesterday, they didn't even give me a reason to the ban either. just said "ban, join discord - marzy"

[balmy cypress]

Did you speak with Marzy?

[limpid dome]

yes

and he keeps asking the same question over and over

he hasn't done anything to help

[ocean garden]

like not gonna lie mate one of youre admins is abusing his role like its so fuckking stuopid

[balmy cypress]

Be truthful with him and you guys can progress the conversation. Lying or telling half truth will cause it to take a lot longer. That being said, I have no idea about the ban so it’s just my guess about what’s happening @limpid dome

[ocean garden]

i messaged you my steam

[limpid dome]

i have and he still won't take my answer seriously

[ocean garden]

like whoever is admin abusing needs to be fired its fucking ridiculoous

[limpid dome]

by any chance do you think you can take a look at my account? If not i understand

[wind sable]

joke of a fucking server unban my team now

[dull parcel]

init

ban us for nothing

someone slide u some dosh or what

[ocean garden]

getting false banned cause low hours so ridiculoud

[dreamy sparrow]

crazy how everyone who get's banned is innocent

[wind sable]

yeah it shows how dogshit ur admins are

ur job is fucking rust

it cant be hard

[dreamy sparrow]

you should try it sometime

having a job

[wind sable]

ur job is rust mate

[dull parcel]

and u cant even do it

[dreamy sparrow]

only the truth will set you free my friend

[wind sable]

good

ill be waiting

0 proof of anyone cheating and its funny u ban the one who is new

[dull parcel]

which kid decided to give u slop to ban us

[wind sable]

no wonder this game is fucking dying

[raven mist]

Nobodies job is rust, i suggest you to remain respectful to any staff here

[wind sable]

my apologies, i am just pissed

[raven mist]

Not the place, move to #general

[dull parcel]

sorry dude

its clear as day whether someone is cheating or not

why would we care this much if we were playing with a cheater

[raven mist]

Did you guys discuss to say the same things?

[dull parcel]

nah mate

just common sense

[raven mist]

You recieved a response. Wait for your appeal

[bitter whale]

i have ban on all servers for no reason can someone hlep?

[dull parcel]

dw weeby mate

[raven mist]

!steamid

[marble mantle]

Hey, @bitter whale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wind sable]

exact same thing happened to us mate

[dull parcel]

weeby its clearly ur fault

[ocean garden]

@neat pumice

[raven mist]

Move to #general both of you.

[wind sable]

with 0 proof

[raven mist]

Not going to repeat myself

[limpid dome]

same here

[bitter whale]

what i do bruh lmao

[raven mist]

!steamid

[marble mantle]

Hey, @bitter whale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

^

[neat pumice]

Hello

[ocean garden]

replt to dms

please

[raven mist]

Man wants to talk to my boss

[bitter whale]

this work https://steamcommunity.com/profiles/76561198985596597

?

[raven mist]

Taking a look one sec

[wind sable]

yeah whats the problem with that

[raven mist]

Nothing?

[dull parcel]

so which admins have the brain cells here

[bitter whale]

so how can i show that i got banned for no reason ?

[ocean garden]

yh shenzyyy your so dumb false ban well done

[ocean garden]

poor mods mmate

[bitter whale]

ye false bans going crazy rn

[raven mist]

Comr back when you are able to talk with some respect

[bitter whale]

damn

[ocean garden]

whole lobby false banned?

[raven mist]

You are able to join again @bitter whale

[bitter whale]

i try now

[raven mist]

Not a false ban, your ISP just likes to change IPS

[ocean garden]

whats isp mate

[bitter whale]

?

[ocean garden]

cold

[raven mist]

Thats a client issue lol

[bitter whale]

ah ok

[ocean garden]

like rejoin server

[bitter whale]

ill try rn

[ocean garden]

silly boy

[bitter whale]

im not a boy

[raven mist]

Arch. Move to #general

[bitter whale]

im a grown man

[next harness]

Check your launch options in steam my friend had the same issue.

[ocean garden]

waiting for support 3-5 business days?

[bitter whale]

ill check ty

[raven mist]

You got an answer. So move out of support. Last warning

[ocean garden]

im trying to talk to monologic thank you

[raven mist]

Dm him

[bitter whale]

thank you shenzzy works now

[shadow tangle]

how to makea ticket?

[gloomy sparrow]

!ticket

[marble mantle]

Hey, @shadow tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

!report

[marble mantle]

Hey, @shadow tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

👀

[gloomy sparrow]

slow fingers

[hexed cobalt]

can we make it so theres more warning for wipe? i thought i would have 5 more min

[dreamy sparrow]

it always goes offline at the same time brother

[hexed cobalt]

my first time on rustoria

mainly play rustafied because they have more AU servers they give regular countdowns for like 5-10 mins

[dreamy sparrow]

We give countdowns aswell

[lilac thorn]

Hi is vpn/exitlag bannable

[ocean thistle]

We allow VPNs on our servers. Go for it!

[crude moth]

whys mondays taking so long to wipe

[lilac thorn]

Okay umm I used to hack about 2years ago I get banned for hacking anything I can do

[ocean thistle]

!steamid what’s your current account and old account?

[marble mantle]

Hey, @lilac thorn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed cobalt]

yeah ik but i was asking if they could be longer than like 3 mins

[dreamy sparrow]

Wipe time will always be the same for our servers , so if you start playing more you will know the wipe times 🙂

[limpid dome]

hi do you think you can help me?

[magic garden]

@ocean thistlehi

@ocean thistleCheating online raid on my base

[ocean thistle]

!ticket

[marble mantle]

Hey, @magic garden

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lilac thorn]

76561199226796662

[ocean thistle]

How can I help?

[lilac thorn]

There hai

[sick drift]

bought the wrong vip

ffs

[limpid dome]

well i was banned yesterday and was never given a reason. And the admin that banned me keeps asking the same question and i keep giving him the same answer, and now he won't reply to me

[dreamy sparrow]

#payment-support

[lilac thorn]

@ocean thistle 76561199226796662

[magic garden]

@ocean thistleMy home was just raided by cheaters, and I am now very confused. Cheaters raided my base online, and my base was destroyed. It is very slow to appeal on the official Rustoria website. Can you help me handle it

[ocean thistle]

You’ll have to handle that with the admin you’re talking to. I cannot interfere. I highly recommend that you are honest and forthcoming throughout the entire conversations as we are able to verify your story

[limpid dome]

well i am be honest but he won't do anything or help

[raven mist]

If you have a complaint about an admin dm one of our staff managers Luke or Monologic

[lilac thorn]

Hai update

Anything I can do

[ocean thistle]

!appeal You'll have to appeal here

[marble mantle]

Hey, @lilac thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen spade]

Yo admin here?

[neon ember]

really need an admin right now, blatant cheater

[lean linden]

!report

[marble mantle]

Hey, @neon ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west osprey]

!ticket

[marble mantle]

Hey, @neon ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[trim agate]

!ticket

[marble mantle]

Hey, @trim agate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[alpine totem]

I played on the server for 3 hours, I was kicked out of the game, I logged in after 1 minute and there were 250 people in line

How to skip the line?

[dreamy sparrow]

buy vip

[chilly mesa]

Hello, I had a problem between and I timed out the server, my internet never went down and I timed out the queue again.

[alpine totem]

Best answer you are the best!