support

[dusty saddle]

if it says ban evasion , then you do have one

[crisp cave]

How long does it take for an appeal to be looked at. Was banned with no information listed as to why I was banned. I already filled out an appeal.

[wheat nymph]

if you want 2 i can screen share you the side :/

[near halo]

can an admin let me connect to rustoria main
i have vip but wont let me connect
76561199698251740

[dusty saddle]

1 to 3 business days

[dusty saddle]

what is the error or msg not allowing you?

[near halo]

hacking but i have no ban or gameban

[wheat nymph]

@dusty saddle on other servers (rustopia.gg) i can join so i doubt is a problem with my game in general... only yours aren´t letting me in 😄

[dusty saddle]

that is not Rustoria, you have a ban with Rustoria and you need to make an appeal with Rustoria.co

[tiny bridge]

can u help me bro? chek ticket store-1987 please

[dusty saddle]

!appeal you need to make an appeal, it could have been association ban (someone on your team)

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty saddle]

I am not an admin, I don't review tickets

[wheat nymph]

@dusty saddle open´d a ticket, with screenshots about the ban appeal there you can see that there are no bans 🙂

[tiny bridge]

oh okay maby can u tell an admin to look if you can please

[near halo]

im not actually banned though because theres no ban on my account or on the rustoria website https://rustoria.co/support/appeal

[dusty saddle]

Perfect, now an admin will review within 1 to 3 business days

[dusty saddle]

take a screenshot of your msg

does it look like this

[wheat nymph]

yep...

[dusty saddle]

then you do

[wheat nymph]

so i have a ban, that isn´t showen in ban appeal...? 😄

[hollow oxide]

am i able to destroy a vending machine i placed accidently on 5x trio us? other than with boom

[dusty saddle]

does /remove not work on vending machines ?

[near halo]

doesnt look like that

[hollow oxide]

ill try i couldnt find that in the commands

[near halo]

can send it to u in dms

[tiny bridge]

Can any admin help me please? with sotre-1987

[tropic vessel]

Can any admin help me please? with sotre-1984

[near halo]

can an admin help me im tryna get in and ive been waiting like 2hrs

[minor temple]

Hello, Only a few people can sort these types of issues. they will be with you can as soon as they can be to look into this for you

[tiny bridge]

Oh okay im waiting just really want to play and im late to wipe alot

[uneven dirge]

when are vips restocking on eu main

[agile knoll]

!vipstock

[marble mantle]

Hey, @uneven dirge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[charred edge]

!support

[tropic vessel]

no admin for payment problems ?

ticket is open since force vipe no answer nothing

[west osprey]

Could you tag me in your ticket?

[charred edge]

trying to appeal a ban and it won't even let me connect my steam account to the website to appeal

[west osprey]

Very strange that it would be open since force with no response

[cobalt storm]

can someone help me i gave the vip to the wrong person can i get a refund

[west osprey]

Your ticket is two hours old, not since force wipe

[cobalt storm]

@west osprey

Can u help me for a refund

[charred edge]

@west osprey im trying to appeal a false game ban and its not even letting me connect my steam account to the website to appeal it

can i just send my id or something and they review it

[west osprey]

steam ID

[charred edge]

https://steamcommunity.com/profiles/76561199409559772/

[west osprey]

No, you'll need to make a #payment-support ticket

[near halo]

@west osprey i have a false ban on rustoria when i don’t have a gameban or anything. i try load in it says disconnected hacking but i have no appeal option on the website

[wispy dirge]

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[west osprey]

I mean, we don't control gamebans

[near halo]

76561199698251740

[charred edge]

i got banned from rust like 180 days ago

[west osprey]

after 180 days you can typically play on our servers again as long as you were not banned on Rustoria/last played rustoria

[tiny bridge]

lorie can u help me?

[charred edge]

i tried loading in with another account rn and it just kicked me out for hacking

which makes no sense

[tiny bridge]

i will tag u in my ticket if thats allright lorie

[cobalt storm]

how long will it take for me to get payment support

[west osprey]

That would be called ban evasion

You can't play here with a gameban under 180 days

[cobalt storm]

@west osprey

[west osprey]

I don't handle payment support

[charred edge]

why tf is it 180 should be 90 all these other servers im unbanned from

[cobalt storm]

would u know

[charred edge]

what do i do now?

[west osprey]

You're welcome to play one of those servers? Our policy is 180 days.

[tiny bridge]

lorie who handeles store-1987

[charred edge]

so do i wait the rest of the time or am i fucked now

[tiny bridge]

i really need help

[charred edge]

cuz i tried loading in

[west osprey]

wait the 180 and then come back and speak with us

[west osprey]

The payment support staff, it shouldn't be a long time

[charred edge]

https://steamcommunity.com/profiles/76561199219128550

[tiny bridge]

Im waiting alot

[charred edge]

this is my old account

so i just gotta wait 2 days right? @west osprey

just confirming that i don't have to wait another 180 cuz of some dum shit

[near halo]

@wispy dirge u found anything brother?

[west osprey]

You'd only have to wait 180 days if you have an account that is gamebanned today

[west osprey]

Please link all of your accounts.

[charred edge]

alright ill wait 2 days and appeal after

[tiny bridge]

lorie can u by anychance tag someone who can do the payments tickets? my ticket is store-1987

[wide gorge]

I reported someone for racism with a youtube video for proof what should I do? I f7 rpeorted them

[lyric basalt]

There is only few members that can deal with them, please wait for response

[raven mist]

We dont handle voicechat

[near halo]

76561198111620417

[tiny bridge]

Yeah but im waiting alot and missing my wipe maby u can tag them in my ticket so they respond faster or sum please

[west osprey]

This account is your issue, the last server you played on/were gamebanned on was rustoria which means you are permanently banned.

[rugged abyss]

How i know that is full wipe or map wipe ?

[oblique kindle]

Just need an admin to see if this guy is an actual admin. Says he is imhelios

[raven mist]

He's not

[oblique kindle]

Thx

We thought he was dodgy

[near halo]

so theres no other way i can log onto rustoria anymore

[pallid mango]

!report

[marble mantle]

Hey, @pallid mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tiny bridge]

When will i get my ticket answerd can u let me know?

[oblique kindle]

This guy is in this server

[versed quartz]

Typical response time is 1-3 Business days, please remain patient @tiny bridge

[raven mist]

Yeah, still not an admin 😄

[oblique kindle]

Scammers will be scammers

[raven mist]

What is he trying to do? Can send me some screenshots in dms if you want

[oblique kindle]

He said he would give us vip through admin powers and he needed out stream id

[raven mist]

Probs a scam yeah 😄

[oblique kindle]

Thx for quick response

[mystic lotus]

I cant appeal my ban on the site because it was not found, but i still cant join server

[high crypt]

slots eu long plz

why 425?

[versed quartz]

!slots @high crypt

[marble mantle]

Hey, @high crypt

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[high crypt]

😦

[mystic lotus]

Help me please ☹️

[fallen vector]

pls check my ticket #4ed671, his hard cheater

[golden saffron]

what is the next map for the rutoria us small?

[versed quartz]

https://rustmaps.com/map/bce0e47119cf44369c460187894b19a4

There you go! :D

[tired niche]

can you please help ?

[polar cairn]

Whats up?

[tired niche]

i got banned in rustoria eu small for hacking

[polar cairn]

Okay have you submitted an !appeal yet?

[tired niche]

umm no

[polar cairn]

!appeal

[marble mantle]

Hey, @tired niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar cairn]

You will need to go ahead and submit an appeal and an Admin will review it and update you within 1-3 business days.

[tired niche]

deam why so long

i dont understand

i am not cheating

i have 4.5 k hours on accaunt

[polar cairn]

It's not that long of a wait. We have to make sure that decisions that we make are very thorough and without mistake. When you create your appeal please be as detailed as possible.

[wispy dirge]

?steamid

[marble mantle]

Hey, @tired niche

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mystic lotus]

hey, i get banned by hacking too

but i cant appeal at website, because ban not found

[lyric basalt]

!steamid

[marble mantle]

Hey, @mystic lotus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mental fox]

How do i see the map for us main?? Thats the one ill be playing

[mystic lotus]

76561199136402357

[tired niche]

76561199183703233

[polar cairn]

https://rustmaps.com/map/659a823cfb444c7bb256898a30255b13

[ember quest]

just don't cheat bro

[mental fox]

Preciate it splitz

[lyric basalt]

wait 15 mins and you should be good to join

[polar cairn]

No problem

[mystic lotus]

thank you

[lyric basalt]

Fixed wait 15 minutes aswell please then try to connect

[tired niche]

thanks

i am waiting in queue for 3 h 😦

and now again ........

[lapis holly]

I was banned for cheats, although I do not use any cheats and did not use them

what should I do?

[polar cairn]

Okay you will need to submit an appeal from the Rustoria.co website.

[polar cairn]

!appeal

[marble mantle]

Hey, @lapis holly

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[muted sun]

Admin help 2 guys abuse handcuffs answer on a ticket 8262

[pure fractal]

you cheated if you got banned for cheats

[polar cairn]

If you've already created a ticket, please allow and Admin time to review it. Please be patient.

[muted sun]

I can’t do anything in rust
I CANT DC

TOO

[lyric basalt]

what do you mean abuse

how abuse

can you explain a bit more

[lapis holly]

@lyric basalthi, can I ask what should I do if I was banned for hacking but I restored access to my account?

[muted sun]

Check ticket

[lyric basalt]

make an appeal

[muted sun]

And I write in ticket

[trim briar]

why do i get a message saying disconnected:hacking when i try to join a server

i dont have cheats

[near halo]

Sigh 3 man cheating on US Small. So tired of this crap.

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar cairn]

Please submit a ticket and an Admin will review all the info, please be as detailed as possible too.

[near halo]

Not going to lie. I really don't have much faith as I will F7 people, get told "No evidence of cheating" then get a Facepunch notice 2 days later they are banned for cheating. But a ticket is submitted.

[muted sun]

@lyric basalt check ticket bro

[gray sable]

how do i make a ticket

[violet tundra]

wtf

my inventory is greyed out and I cant equip any items, anyone else havign this issue?

I tried killing myself and reconected to server

[north crest]

I think this is a FP bug with handcuffs, try using the friendly/surrender emote

[violet tundra]

thanks but I cant emote

[muted sun]

Best support

[polar cairn]

!ticket

[marble mantle]

Hey, @gray sable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar cairn]

Submitting a report to our server staff and Facepunch is always good. We will review your ticket and get back to you as soon as we can.

[polar cairn]

Are you still having this issue after DC?

[violet tundra]

yes

[muted sun]

Answer ticket pls guys

8262 pls

[polar cairn]

What server is this?

[violet tundra]

main, US

I got downed by a player and killed by a tank and respawned with the glitch

[polar cairn]

The admin will review your ticket as they get to it, please be patient.

[muted sun]

Bro

Admin check my ticket and do nothing

This guys DC people by bug

And u and another admins do nothing

[near halo]

Where can I see next map for server? I know it was somewhere but I cannot seem to find next map for US small.

[gray sable]

i need help from staf i cant appeal it not work

[polar cairn]

Which server?

[near halo]

US small

[polar cairn]

You may have to log out of rust and verify files, if that doesn't work, submit a ticket and we will try and get that fixed for you.

[violet tundra]

ok ill try verifying, i made a ticket and am waiting patiently

[muted sun]

Hello someone helps me mb?

[gray sable]

i cant make appeal it wont let me make a ticket cuz it says i have no ban

[polar cairn]

Looks like this is the winning vote for US Small
https://rustmaps.com/map/bce0e47119cf44369c460187894b19a4

[near halo]

Thank you.

[sturdy mason]

https://cdn.discordapp.com/attachments/1260861431859904633/1261024164458795079/image.png?ex=669173c5&is=66902245&hm=e9c0ba983d2debee914e45bea740199e934bef1fbfaebe17384a1b3617b95413&

[muted sun]

Helllllllooooooooo admins

[sturdy mason]

how to fix

[polar cairn]

Does it show the ban in rust when you try to join our servers with a message "come to discord"?

[gray sable]

it kicks me out and says banned for hacking

[polar cairn]

Okay ping the admin and post your steam id in chat.

[polar cairn]

!steamid

[marble mantle]

Hey, @gray sable

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gray sable]

<@&274971100184576010> 76561199230364728

[dim temple]

how sometimes you want to tell our server to go to hell. when you stand in line for 4 hours, the load comes and you are thrown out. And this is already the 2nd time.

[muted sun]

Guys answer pls in my ticket8262

I’m waiting 40mins

[polar cairn]

Please be patient, bombarding chat for the admin to check it not even 1 hour after submitting the ticket won't help anything.

Please don't post cheaters in chat, if you need to report them please submit a ticket.

Post a ticket by entering "!ticket" in chat

[solemn stone]

u talking about f7 report?

[marble mantle]

Hey, @solemn stone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar cairn]

Sorry wasn't clear on needing to type "!ticket" in discord chat.

[gloomy sparrow]

@cosmic vault how can we help?

[gray sable]

wait do i need to make a ticket and send my steam id to fix my issue?

[solemn stone]

so if I want 2 report a player in game I have 2 type ! ticket????

[cosmic vault]

BRO I BUY RUST I PLAY in you serv i crash for hackink i dont undertstant

[fast elm]

when you will restock vip for rusto main ?

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @cosmic vault

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @fast elm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[gray sable]

same

[cosmic vault]

1696019265

[solemn stone]

make sure u buy the game on steam not on illegal russian website

[gloomy sparrow]

Thats not a steam id please follow this link and get it : https://rustoria.co/getmyid

[cosmic vault]

no i buy the game for g2a

is good ?

[gray sable]

!ticket 76561199230364728

[marble mantle]

Hey, @gray sable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cosmic vault]

76561199656284993 @gloomy sparrow is good ? or not

[gloomy sparrow]

Make an appeal

[gray sable]

/ticket 76561199230364728

[marble mantle]

Hey, @gray sable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

https://rustoria.co/support/appeal

[gloomy sparrow]

Make an appeal

[cosmic vault]

I bought a steam account where it has rust because I lost my steam account due to a reset of my pc and I had 40 euros to put in it I bought on G2A but I have no cheat or other just a simple play

[gloomy sparrow]

^^

[cosmic vault]

i dont understant i speak french sorry

[gloomy sparrow]

!appealfr

[marble mantle]

Bonjour, @cosmic vault

Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal

Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.

Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.

[boreal thistle]

@cosmic vault As-tu un autre compte que le 2 ?

Il en faut un auquel vous ne pouvez pas accéder et celui que vous avez acheté ?

[fast elm]

y'aura un restock de vip pour le eu main ? j'attend depuis

[boreal thistle]

!vipstockes

[marble mantle]

Oye, @fast elm

Nosotros no revelamos cuántos cupos de VIP están disponibles.
Cuando el VIP de un jugador caduca, estará disponible para que cualquiera lo compre.
Tambien, podras ver la disponibilidad de los VIP en nuestro sitio web: https://donate.rustoria.co/

¿Tienes más preguntas sobre esto? Por favor pregunta en #support y podremos asistirlo!

[jovial oak]

I bought vip and im stuck in a que. Can you guys let me join in without waiting

I got a reciept for my purchase

[nocturne sparrow]

bro

[jovial oak]

what

i shouldnt wait in que if i pay 10 bucks a month for it. You know how many cheeseburgers I can buy?

[gloomy sparrow]

Make a #payment-support ticket please

[jovial oak]

sounds good

[gloomy sparrow]

@urban bane how can we help?

[urban bane]

hey my vip on us main isnt working

it says i have 23 days left

[gloomy sparrow]

Please make a ticket in #payment-support

[urban bane]

i did thank u

[gloomy sparrow]

There is only a select few that can deal with that due to the sensitivity of the information. Please be patient thank you

[jovial oak]

I created one too

[urban bane]

any estimate on how long that will take? gonna go run errands if its awhile

[gloomy sparrow]

No ETA unfortunately the payment team will assist you asap

[urban bane]

cool thanks

[kindred willow]

add more VIPs to the website so we can buy

[gloomy sparrow]

@gray sable make an appeal

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @kindred willow

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[frosty ore]

restock the vip pussys

[gloomy sparrow]

Read one message above ty

[dense epoch]

Hello, the br main is down 15 minutes ago

[robust geyser]

Hello, br main is down for 100+ people... problem with connection

rustoria br bug steam auth failed

[urban bane]

Whoever just did my ticket i hope your pillows so cold and your sheets are so warn tn

[regal sand]

BR MAIN BUG

[hexed nimbus]

dont worry the will

[nocturne sparrow]

hay im timing out

every 5 mins

and its not my net

im on us small

[smoky cape]

What does the disconnect message say

[steel wren]

HELP ME PLS Hello, this problem crashes, the error is like this. Name
The file system filter "EasyAntiCheat_EOSSys" (version 6.1, 2024-06-25T13:41:53.000000000Z) has been successfully unloaded.
Event code 1

[median tartan]

How do I add a Rustoria bot to my discord server?

[nocturne sparrow]

timed out

[smoky cape]

!gamefiles Try that

[marble mantle]

Hey, @nocturne sparrow

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[vapid bough]

I fucked this rastoria both in the mouth and in the ass, stood in line for 1000 and flew out

[pliant oriole]

FUCKING Z5 CLAN USE CHEATER PLEASE CHEK LOG

[balmy cypress]

?report

[marble mantle]

Hey, @pliant oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sharp stump]

<@&274971100184576010> RESTOCK VIP TAKE THE FREE MONEY

[smoky cape]

!vipstock

[marble mantle]

Hey, @sharp stump

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[craggy axle]

Dear Rustoria,
Does Eu 2x Vanilla have a bit of a lag problem at the moment (due to player numbers) or is it personal issue of mine

[near halo]

There are more players with lag typing in the server chat?

[hollow zodiac]

can a admin deal with the afk auto clicker on the vendy on us long??? its been days man

<@&874995535881326632> please?

[raven mist]

!report

[marble mantle]

Hey, @hollow zodiac

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[craggy axle]

My bad, it seems other people dont have lag problems. But my team for some reason experiences a lot higher ping than 2 hours ago

[frail meadow]

Connection attempt failed ?

[near halo]

Try restart your router, if this don't help you can make a ticket in #network-support-old and one of our member will help you with network problems 🙂

[craggy axle]

Thank you for the help

[fallow hearth]

I need a admin

[small moat]

<@&274971100184576010> can i chat to one of you real quick its about the cheaters you just banned on eu main

[fallow hearth]

<@&274971100184576010> We waiating in Support can somebody help us

[lean linden]

What type of support do you need?

[fast crow]

can i speak to an admin regarding the cheaters just banned on eu main ?

[lean linden]

About what exactly?

[fallow hearth]

We got false banned

we need to explain

[lean linden]

!appeal

[marble mantle]

Hey, @fallow hearth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean linden]

No need to, just file an appeal

[willow saffron]

i have just been banned for ban evasion after not playing for 2 weeks when i go to "appeal" it says ban not found, please help

[raven mist]

Already talked to i assume your teammate

[rancid sigil]

i made an appeal

please take a look

76561199482638888

[steel wren]

HELP ME PLS Hello, this problem crashes, the error is like this. Name
The file system filter "EasyAntiCheat_EOSSys" (version 6.1, 2024-06-25T13:41:53.000000000Z) has been successfully unloaded.
Event code 1

[rancid sigil]

please take a look im very sad right now

[languid herald]

My Ping sucks on eu long.... always 140-180 for 4 hours. and sometimes its good. on other server its running perfectly.

[willow saffron]

can you help me?

[languid herald]

makes no sense for me, 4hours 40 ping and 4 hours 180 ping. on different servers i got contantly a good ping

[fallow hearth]

@weary surge

[blissful laurel]

@fast crow

[fast crow]

yes

[blissful laurel]

did u just get some cheaters banned ?

[fast crow]

yh

[blissful laurel]

what was there names?

[fast crow]

e girl something

his group, they took legit everything from us lol

[weary surge]

thats tuff

[fast crow]

and his 4 friends 😭

[weary surge]

better get back to work

[blissful laurel]

theyre pretty bad i have all their loot in my base lol

[fast crow]

xD back on the grind

@blissful laurel how ?

[balmy cypress]

Move this to general

[blissful laurel]

cuz theyre shit at pvp

[balmy cypress]

this chanel is for support

[willow saffron]

can you help me?

[pulsar sparrow]

thanks for the codes slice ill make sure to give u ur base back when u get back in

[willow saffron]

^

[balmy cypress]

I looked and its not something i have the time to help with

best to make an appeal

[willow saffron]

but it shows i have no ban on the site

[lyric basalt]

!appeal @fallow hearth

[marble mantle]

Hey, @fallow hearth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Dm me

oh, marzy got you

[boreal leaf]

Hi friends, my teammate was dumped and now he can't come in, what should I do?) I am Russian, do you have support for Russian speakers?

[lyric basalt]

@acoustic solstice

[lean linden]

He just needs to rejoin or try to buy VIP

[rancid sigil]

I HAVE AN APPEAL

NO RESPONSE

IM PIST !>:(

[boreal leaf]

He came back in, but he was thrown again, with a link to your discord.

[lean linden]

What does his disconnect message say?

[rancid sigil]

WHY ARE YOU IGNORING ME ACRO?!?

WHO PAYED YOU OFF?!??

[blissful laurel]

i heard @fast crow paying admins

[rancid sigil]

https://tenor.com/view/dragon-ball-super-broly-broly-rage-yell-scream-gif-25779461

[lean linden]

? . . I'm not . . if you have an appeal, it's being looked at . . you need to be patient please

[fast crow]

xD

[blissful laurel]

lol

[rancid sigil]

THIS IS BS

1-3 BUSSNESS DAYS FOR A 7 DAY WIPE

[lean linden]

Appeals can take up to 3 business days

[rancid sigil]

ARE YOU JOKING

[boreal leaf]

I can't send an image here, can I do it in person?

[pulsar sparrow]

arco

[vapid wren]

How can I get somebody banned?

[lean linden]

!report

[marble mantle]

Hey, @vapid wren

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vapid wren]

!report

[marble mantle]

Hey, @vapid wren

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal leaf]

Acro, I sent you a brother in a personal photo that is written to him when kicking from the game

[lean linden]

Alright . . your friend needs to Direct message @balmy cypress with his SteamID

[lean linden]

!steamid

[marble mantle]

Hey, @lean linden

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[boreal leaf]

Sent

Acro, and how long to wait?)

[lean linden]

No clue, Luke will get up with your friend when he has time

[drifting sierra]

YO CAN U RESTOCK WIPE RUSTORIA MAIN QUEUE SKIPPER

[vestal warren]

i just got doxxed what do i do

[balmy cypress]

?report

[marble mantle]

Hey, @vestal warren

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vestal warren]

preesh

[rancid sigil]

im like the least patient guy out there

[lean linden]

Perhaps you take up fishing . . would instill some patience in you (;

[rancid sigil]

already got a start on moose

im pro rust gamer

!:(

[gleaming agate]

?report

[marble mantle]

Hey, @gleaming agate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gray gale]

The server connection is dropping every 10 minutes, forcing me to RE DO THE QUEUE!!!!

[fleet bane]

could I somehow skip the queue? I was already ingame and I got kicked out from the game for some reason

[rancid sigil]

look at appeals ffs stupids

[dreamy sparrow]

Without vip you cant skip queue

[fleet bane]

yeah, but I was in queue for half the day today, already waited the queue out

[frail hull]

help me please

I was banned from the support site Rustoria What should I do in this situation? Because I’m banned from the site, I can’t log into the game server, what should I do?

[drowsy vector]

I DC'd and went to rejoin and am in queue... i thought they fixed that thios patch? Any help?

[nimble heron]

i am unable to join eu mondays. it says Disconnected: Steam Auth Failed and there is this nice error message in the console

[rare herald]

ya same

even tho i bought vip

any support staff here pls help

i cant play on us main

[crude moth]

go into steam and verify ur game files

[fair oriole]

i waited queue but im stuck on reciving data is this a bug or sum or am i cooked?

[crude moth]

u gotta hit cancel and rejoin queue mate

it sucks

[fair oriole]

fawkkkkkk

am i holding up the queue by being stuck

[crude moth]

idk

[rare herald]

i bought vip just to skip still cant join

[lavish oxide]

/ticket

[marble mantle]

Hey, @lavish oxide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lavish oxide]

I've been stuck at receiving data for 20 minutes, can anyone help me?

[bleak grail]

i bought vip now i cant load into the server bc my steam auth wont work

[rare herald]

i joined i have vip too

go to website and join there steam group

it worked

[rare herald]

i had same prob

[chilly rampart]

steam is just down

[west violet]

I just crashed, and like, 30s and I came back to server, and I dont have that thing in the last 5m, u can have no queue

can someone help me ?

[graceful creek]

Is there a limit of how far I can pipe watER?

[gray sable]

how long do ban appeals take to get accepted or denied

mine been waiting 3hrs

[torn heart]

1-3 days

[graceful creek]

Can I get an admins advice on US Long for piping? Not trying to break the rules its pretty close to call

[lean linden]

That feature is disabled on Our servers

[lean linden]

No

[graceful creek]

Why so helpful! Wonderful admining for a VIP trying to follow the rules!

[valid elm]

it says im banned but i cant appeal it says no bans found what do i do?

[near halo]

same

[valid elm]

i was getting steam auth timeout like 5 times and i restarted steam and try to load into the server it said i was banned?? and then i cant appeal on the site what the heck is happening

[final crypt]

If i dc is there a grace period?

[smoky cape]

No

[near halo]

when i log in it says disconected banned but when i try to appel it says no bans found

[spice anchor]

Guys i just enter the server and when i was moving the server disconnected, with the eac authentication timed out 2/2, thats suck bro

can the support help me?

[smoky cape]

We cant skip people in queue

You will just have to wait again sorry

[near halo]

cow can you help me

[smoky cape]

Whats up

[near halo]

the server keeps disconecting me and it only says hacking but when i try to appel it says there are no bans

i dont know what to do

[blissful laurel]

stinky cheater

[wispy dirge]

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[valid elm]

can u help me too?

[valid elm]

.

[wispy dirge]

?steamid

[marble mantle]

Hey, @valid elm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[valid elm]

76561199187524219

[graceful creek]

Cow how would I go about getting piping of water approved or disapproved

[valid elm]

@wispy dirge

[severe rover]

SteamID:76561198128046475 i had the same problem as @mabinut joined 1 min after server reset, waited 4 hours and finally got in. then got EAC error soon as i started moving. I have it recorded @smoky cape

[indigo chasm]

same

[quaint eagle]

Can an admin help me with the piping rule on US Long? Our piping might be cutting it close so just want to make sure we don't break any of the new rule changes

[indigo chasm]

i got kicked out

[severe rover]

=[ wipe might be ruined

[near halo]

76561199669851332 @marble mantle

[indigo chasm]

same

me and u both man

[mild haven]

BNAGRA - cheater Rustoria.co EU Medium https://www.battlemetrics.com/players/1005097378 he change user name so i can`t find ID, i have 12kh in rust, its cheater all head on 200meaters ak47 with 8x and wh @marble mantle + akk buy maybe multi acc

[indigo chasm]

most servers let u load back in

after dc

buttt nopeee

guess not

[severe rover]

thats what i figured what would happen but i tried right away and to the end of q we go

[indigo chasm]

exactly

vital was better

they let u jump back in after dc

[quaint eagle]

<@&274971100184576010>

[minor temple]

You can join #368790610783764480 if you like and i will talk to you

[quaint eagle]

thanks i'll join that

[topaz edge]

just now the clan somehow managed to move my sleeping bag to their house, handcuffed they used a bug on the server thus chaining me to the screen I can't do anything

[valid elm]

steamid: 76561199187524219 i was getting steam auth timeout like 5 times and i restarted steam and try to load into the server it said i was banned?? and then i cant appeal on the site cause says no bans found

[wispy dirge]

Your ban will remain as is, you will need to find somewhere else to play.

[valid elm]

alr

[topaz edge]

@wispy dirge

[quaint eagle]

L Kitty is best Admin! thanks for yourj help I'll give you a big kiss MWAAAHHHHHH

[graceful creek]

Agreed! Big Kitty, was wonderful! Pleasure speaking with such a soft spoken Chad!

[topaz edge]

at the moment they are still on the server, making different noises and asking me to leave the server. x10 EU

[wispy dirge]

I would imagine that they gifted you a bag, you spawned into it and they put handcuffs on you.

You can try and break out of the handcufs however.

[topaz edge]

No, I was raided, I decided to stand on the sleeper and somehow ended up at their house and now they are provoking me in every possible way to leave the server both by shouting into the microphone and annoying sounds.

[topaz edge]

I can't even open the ESC menu because of this bug.

[shy remnant]

F1 > kill doesn’t work ?

[topaz edge]

no

[quaint eagle]

the handcuff update doesn't allow F1 kill. You have to play a mini game to get out of it

[shy remnant]

Never tried it actually my bad

[topaz edge]

and they don't even do that, they just tell me to get out of the game))

[shy remnant]

But you should have a mini game to break the handcuffs as @quaint eagle was saying, don’t you get it ?

I actually have no idea how it works

[indigo chasm]

staff

[shy remnant]

I would also highly recommend you making a F7 report to FacePunch about those handcuffs

[shy remnant]

player

[topaz edge]

one of them wrote to me in pm that I would warm up and do some bug together with them, but decided to refuse and found themselves at their place without my help.

[indigo chasm]

it dc me from server is there anything i can do

[shy remnant]

Reconnect ?

[indigo chasm]

i know most servers protect agianst that

in que

😥

[shy remnant]

Ha, unfortunately nothing we can do

[indigo chasm]

nooooooooooo oh tay

[topaz edge]

No one can go in and punish them while they're online for their shenanigans? It's supposed to violate the server rules at least "bugging".

[indigo chasm]

why do yall not have a thing in place

most servers do

[shy remnant]

Actually it’s a feature from the game, and the on Rustoria we do not interfere with gameplay. Which server is it on ?

[topaz edge]

X10 EU

[shy remnant]

#announcements message

[shy remnant]

Did you made a ticket yet ?

[indigo chasm]

heyyy daddy piwellll what can i dooo to skipp que????

[shy remnant]

!vip

[marble mantle]

Hey, @indigo chasm

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[indigo chasm]

raaahhhhhh okay

yes sirrrrr

[shy remnant]

Sorry mate

[topaz edge]

No, I didn't file any tickets. I thought there was an opportunity to punish the offender online. There's no point in doing it otherwise. Thank you for your reply!

[severe rover]

yea thats the worst lmfao

wait in another 4 hour q

[indigo chasm]

piwel will you put in a good word so i can work for yall so i can afford queskip

[shy remnant]

Make a ticket and if they are still online an admin will review it. Still worth and fast to do with /ticket in game

[indigo chasm]

i will work hard for u😉

[shy remnant]

#staff-applications

Feel free to apply

You’ll get free queue skips

[indigo chasm]

yasssssssssssssssssss

yes sir

[topaz edge]

That's the problem that chat is not available to me. Only console f1, and while I will restart and load on the server they will be out by then.

[shy remnant]

Go over the website then

Here’s

!report @topaz edge

[marble mantle]

Hey, @topaz edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[indigo chasm]

Ready to give up playing on Rustoria servers (even on alts!)

heyyyyyy

[shy remnant]

Not for chat mods

[indigo chasm]

ohhhh

[shy remnant]

That’s only for admins

[indigo chasm]

heheh

[shy remnant]

We do not play Rustoria as Trial admin / admin

[serene moth]

how long do appeals usually take to get looked at?

i wasnt sure if i should dm a staff member or ask here

[tame belfry]

releases us main vip stock

[quaint eagle]

correct, and if you get pushed while trying to get out, it cancels the mini game

[shy remnant]

1-3 business days

[shy remnant]

!vipstock

[marble mantle]

Hey, @tame belfry

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[shy remnant]

Thanks !

[serene moth]

darn, ok..!

[scenic sand]

hello, I have just been banned from your server for hacking, I am ready to undergo a full check by your administration, I communicate through an interpreter, since I am from Russia and do not know English.I hope for understanding

[stray mirage]

i linked my steam and it tells me i did not

[near halo]

can one of the mods tell me why i cant join 76561199669851332

[scenic sand]

hello, I have just been banned from your server for hacking, I am ready to undergo a full check by your administration, I communicate through an interpreter, since I am from Russia and do not know English.I hope for understanding

(

[stray mirage]

@shy remnant

[fervent iron]

<@&274971100184576010> could someone help with a cheater the group is blatant

we are in waiting for support

[lean linden]

!report

[marble mantle]

Hey, @fervent iron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lean linden]

Only way to report "suspected" cheaters is to do so in game via /ticket or through our website https://rustoria.co/support/report

[lean linden]

!appeal

[marble mantle]

Hey, @scenic sand

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy tendon]

admin

[stray mirage]

i linked my steam and it tells me i did not

[hazy tendon]

how does my furnes shut off when theres only wood in it???

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean linden]

watergun perhaps?

[hazy tendon]

?

no

as soon as it burns one wood it just shuts off

[near halo]

<@&274971100184576010> It says im banned but when i try to appel it says no ban detected

[lean linden]

sounds like one of the slots is full . . like charcoal/frags/sulfur?

[hazy tendon]

no

theres nothing in it

[lean linden]

IDK . . make a support ticket

[serene moth]

could be a cheater messing with u

[hazy tendon]

yea

and when i turn all my furneces on the shut off all instanly?

[scenic sand]

I tried to appeal the blocking of my account, but he writes to me that there is no ban. when logging in to the server, it says "hacking", I do not know what to do.(

[dire ferry]

<@&274971100184576010>

[mild fjord]

where do i go to check the status of my appeal? when i look on the website it says i already appealed, but im not sure where to see if someone responded.

[grim vapor]

!report

[marble mantle]

Hey, @grim vapor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gritty sparrow]

get that vip up fn

[lean linden]

https://rustoria.co/support/appeals

[mild fjord]

thanks!

[slim shard]

No one answered me

lol

4 hours later …

[neat badge]

i got kicked out of 4 hour q after being 12 people till get in and i couldent join back into my q

[lean linden]

Nothing we can do . . just rejoin the que

[acoustic bane]

why is industrial not really working

[neat badge]

aint no way

yall cant just like put me back where i was

[acoustic bane]

@thin plover help me pls

[lean linden]

Yall? . . I think it was your game that crashed, or your internet timed out . . I know it sucks my friend . . but your choices are rejoin the que or try to buy VIP

[neon prawn]

is this where we make support tickets?

[neat badge]

any other way i can buy vip its out of stock

[lean linden]

No . . either in game via /ticket or through our website https://rustoria.co/support

[neon prawn]

thanks. having a problem even joining the game

[lean linden]

!vipstock

[marble mantle]

Hey, @neat badge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[lean linden]

What exactly is not working correctly?

[acoustic bane]

industrial aint working

well furnaces were working, tried setting up open core, n stuff doesnt even get pulled out of depo boxes

[lone dew]

can a admin give me someones steam id off of a old name? with wipe date

[neat badge]

any way i can see when it will restock

[acoustic bane]

nvm found out why

[lean linden]

https://discord.com/channels/274965952116817920/1007451982849659020

[rain finch]

need to make a report on a cheater group on rustoria US long

[lean linden]

!report

[marble mantle]

Hey, @rain finch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lone dew]

.

[noble terrace]

No we cannot

[neat badge]

so right when someones vip exspires can i buy it

[lone dew]

i need to report but cant find profile

i have proof of cheating

like the cheater ss 😭 i just dont know the id

[noble terrace]

You can upload the ss to a site like imgur and include the link to the ss in a generic ticket

[neon prawn]

Do tickets on the website get handled the same as discord tickets? just making sure i made one in the right place

[noble terrace]

we can try to find the player that way

[elder leaf]

how do i report

[noble terrace]

We don't take cheater reports on Discord

[lone dew]

its a video

[neon prawn]

not a cheater ticket

[lone dew]

i screen recorded him changing his cheat

i have a ss of his team ui

and some of his teamatesnames are the same

[lean linden]

Yes . . in theory, but remember . . others are waiting for those VIP slots to come available as well

[lone dew]

ill make ticket

[neat badge]

when the next time the server goes down

[noble terrace]

Clips you can upload to YouTube or Streamable and do the same thing

[thick saddle]

how do u make a ticker

ticket

[lean linden]

/ticket in global chat or via our website https://rustoria.co/support

[marble mantle]

Hey, @thick saddle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wary delta]

Just spent 6 hours logging into your server just to be told I was banned by an admin that’s not even open to messaging

Truly you guys are great at running servers

Second time this has happens in 3 weeks

[lean linden]

What's the disconnect message say?

[trail meteor]

can u add more vip for us main PLEASE

[lean linden]

!slots

[marble mantle]

Hey, @trail meteor

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[trail meteor]

!slots

[marble mantle]

Hey, @trail meteor

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[trail meteor]

i see

[wary delta]

anabolic_jenx there account won’t let you message them so really cool that they banned me

[gaunt lotus]

Can I outbid someone and take their slot?

[lean linden]

lmao . . would be funny, but no

[gaunt lotus]

You guys already maximize the supply curve.
Makes sense to incorporate the demand side as well.

[lean linden]

Try to DM him with your steamID

[gaunt lotus]

Someone slacking

[lean linden]

?

[wary delta]

I did the message won’t go through his account is private

[neat badge]

any knowledge of when vip gonna restock

[wary delta]

The exact same situation happened last week admin bans me randomly and then gets removed as a admin and you guys leave me banned shit staff per usual

[lean linden]

the bot I sent you the link to will tell you the moment it happens

[gaunt lotus]

“Jump ahead in line” - $10

[lean linden]

Hmmm . . Que skip isn't something We have a Patent on . . all in-demand servers have them

[neon prawn]

I see nothing saying it, does this server not allow accounts with a VAC thats 3000 days ago?

[wary delta]

Bro ain’t no way the brain dead admin is only responding to simps sucking the servers cock

[neat badge]

any way i can bribe you to give me q skip

[trail meteor]

stop cry raging cause you were banned. just stop being shit at the game and not have to cheat

#makeserversbiggerandaddmoreslots

[wary delta]

I’m in the marines and spend 90% of the time dying I don’t cheat

[lean linden]

anyone that doesn't need support can go to #general to chit chat

[wary delta]

I need support

[neon prawn]

same

[lean linden]

what's your disconnect message say Yoda?

[neon prawn]

Hacking....

it wont even let me spawn in. loads map and instantly says that

[lean linden]

Go to our website and file an appeal . . include a S.S. of your disconnect message https://rustoria.co/support

[neon prawn]

lol okay didnt even know i was banned

thanks

says ban not found

[neat badge]

restock or ima kill myself

[lean linden]

In that case post the s.s. here with your SteamID . . perhaps an Admin will assist you

[neon prawn]

can we use printscreen links here?

[lean linden]

you can paste a screen shot here

[lean linden]

https://tenor.com/view/chill-chillax-chill-vibes-relax-cool-off-gif-22903798

[wary delta]

So why is your dick so small

[neat badge]

please i waited so long

[lean linden]

https://discord.com/channels/274965952116817920/430804762607353876

[neat badge]

PLease acro ill bribe you

[neon prawn]

https://prnt.sc/Gy9B0K0M8AVg

https://prnt.sc/cZgnzw890s7T

[graceful bridge]

can i get verifid?

[scenic trench]

UP THE POP ON US MAIN

[wary delta]

The man child with a anarchy symbol for a pfp just pinned the rules….. pathetic

[lean linden]

https://tenor.com/view/zellen-dust-zellen-dust-gamer-lol-water-gif-9159336

[wary delta]

Suck my nutsack

[neon prawn]

Im so proud of our military

[wary delta]

I work all week just to play this dumb game only for sweaty cunts to ban me for no reason listed

Truly your dads must be proud

[sharp stump]

MAIN IS 200 PING WHY

EVERYONE EFFECTED

[neat badge]

acro

[wary delta]

Cause this server and admins are too busy grooming children to fix there servers

[sharp stump]

<@&274971100184576010>

[wary delta]

<@&274971100184576010> why is your staff incompetent

[copper lake]

Let's have some respect for the staff. What are you needing help with?

[sharp stump]

main lagging 4 everyone

[wary delta]

I spent 7 hours loading into your server just to be told I got banned randomly again for the second time in a week for no reason I contacted the admin responsible and there account is private, also the last admin that banned me was removed by you guys

[copper lake]

Steam ID?

[slim shard]

it froze once i was loading in? do i have to wait in queue

[lean linden]

Unfortunately . . Yes

[slim shard]

smh

[neon prawn]

Acro did my screenshots work?

[slim shard]

can i at least purchase vip

[wary delta]

76561198324238118

[lean linden]

they work . . would be best just to past a normal screen clipped by using shift+windows key + s . . and include your SteamID

[rotund pike]

are there any network support admins on at this time?

[copper lake]

You were not banned for no reason. Send @thin plover a DM. He wants to have a chat with you.

[neon prawn]

i didnt know if you wanted the entire picture posted here. i can do that if you still need me too

[lean linden]

Yes, since your ban isn't showing on the website

[normal hound]

check pm plz

[neon prawn]

https://steamcommunity.com/id/ForeverYoda/

is this it?

[wary delta]

Holy shit you retarded fucks he has his account private I can’t message him he banned me put no reason and then told me to messsage him witch is impossible open your eyes and read

@north crest I bet your coochie smells like a dennys bathroom

[uncut shale]

helloo is there an admin around?

[copper lake]

Mk, again.. Do not be disrespectful toward staff https://discord.com/channels/274965952116817920/430804762607353876

[normal hound]

@copper lake
check pm plz

[wary delta]

Or what are you gonna throw a hissy fit and ban me???? You seem to like to be useless

[neat badge]

ban him

[wary delta]

Do it pussy

No balls

[lean linden]

What do you need help with?

[wary delta]

Most people on this server are either pedos retards or Chinese bots

[wary delta]

Help him suck this phat cock pussy

[uncut shale]

i got banned for playing with a hacker but i legit have no idea who was cheating

i submitted an appeal and have most of my play session from the day recorded

[thin plover]

hello

[neon prawn]

https://prnt.sc/Gy9B0K0M8AVg
76561198082922161

ban not showing on website for appeal

[marsh fractal]

@thin ploverhelp me 76561199381101150

i got banned for playing with a hacker

I think it's probably due to VPN

[knotty helm]

i need help bc i didont know why im ban and i need help

[uncut shale]

seems there was a big ban wave?

not sure how i got caught up in it

[lean linden]

Well, you did what you needed to . . just be patient and await the response to your appeal . . takes 1-3 business days

[lean linden]

What does your disconnect message say Toxic?

[idle hound]

when the vip going back up for us main

[knotty helm]

come to rustoria and sky

[lean linden]

https://discord.com/channels/274965952116817920/1007451982849659020

[neat badge]

ima post cp if i dont get q skip

[uncut shale]

yea but wipe is 7 days and today is the most important day

not to mention i purchased vip :/

[lean linden]

can you post a screen shot of it here?

[thin plover]

that's not something to joke about, I will remove you very fast from here

[marsh fractal]

I don't know why I received a ban, but I haven't played any games. I just purchased a VIP, please help me. I think it should be a VPN

@thin plover

[neat badge]

child playhouse

why did all servers go down

[marsh fractal]

https://steamcommunity.com/profiles/76561199381101150/@thin plover

[lean linden]

Whether you have VIP or not isn't relevant . . all that does is let you bypass the que . . you were banned for cheater association and filed an appeal . . now relax and wait for the banning Admin to respond

[neat badge]

@lean linden why all servers go down for a sec

[uncut shale]

i paid money to play on the server bro

i understand why i was banned what i dont understand is who was doing it

I wasn't cheating and have video proof that I wasn't and that no one on my team was blantantly cheating

[lean linden]

someone you associated with apparently . . doesn't hurt to ask in your appeal, they might tell you

[idle rampart]

is Jyrcella online >?

[uncut shale]

i did

[neon prawn]

@copper lake

[wary delta]

Why u ban me???????

[idle rampart]

is Jyrcella online >?

[thin plover]

I wanted to have a chat with you

[wary delta]

Ok

[uncut shale]

but put yourself in my shoes though. If it's not obvious, then I believe you would feel the same way

[wary delta]

And

[idle rampart]

anabolic can you chat with me as well xD

[thin plover]

can you join waiting for support

[wary delta]

I’m in

[lean linden]

IMO Cheaters almost never say "Hey I'm a cheater" . . it sucks my friend, but that is the reality of your situation right now

[idle rampart]

anabolic i were banned for 30 days and 1d 18h left for banned to remove can you unbanned me because i learn the mistake

i did appeal before i got denied like 15 -18 days ago

right now appeal doesnot work 2nd time

[lean linden]

You have to wait out 100% of your penalty

[marsh fractal]

@lean lindenCould you help me?

[uncut shale]

sure i agree. I completely agree. However, how am I supposed to know if they dont screen share and nothing is obvious? It's not really fair that I can't vet a person 100 percent of the time

[lean linden]

With?

[marsh fractal]

@lean lindenThe appeal website did not find my ban information, so I cannot appeal. Why was I kicked out of the server for playing with hackers when I entered the server

[idle rampart]

@lean linden is there any way that can work >>??

[marsh fractal]

I think it's probably due to VPN

[idle rampart]

like take some and unbanned 😉

[lean linden]

You play by the same rules as every other player here including me . . it's happened to me before . . I know you view it as "unfair" . . but we take cheating serious here on Rustoria . . it's a 7 day temp ban . . it's not the End of the World my friend

[marsh fractal]

@lean lindenThis is my IDhttps://steamcommunity.com/profiles/76561199381101150/

[idle rampart]

buddy you dont knwn it is

[uncut shale]

ok can you pause my 30 day vip i just purchased today?

[idle rampart]

when you have base farm for days and get banned for random shit

[lean linden]

What sort of issue are you having, I can see you sent your SteamID

[lean linden]

No, we can't pause your VIP

[uncut shale]

ok ill just do a chargeback

and re purchased when im unbanned

[noble terrace]

You will get permanently banned for that

So would advise against it

[uncut shale]

ok

[marsh fractal]

@lean linden@lean lindenThe appeal website did not find my ban information, so I cannot appeal. Why was I kicked out of the server for playing with hackers when I entered the server

[lean linden]

I wouldn't advise sort a thing if you ever want to play on Rustoria in the future

[uncut shale]

im not going to pay for something im not getting

[trail meteor]

can u give his vip to me

[uncut shale]

i understand your position on cheating and i think its fair

[wary delta]

Be afraid the pussy @noble terrace is talking

[noble terrace]

feel free to refer to the terms you agreed to when you bought VIP

[uncut shale]

however its not fair to take my money for something youre not going to give me

[noble terrace]

?

[wary delta]

Oh the terms

Eat a pp

[uncut shale]

cool feel free to look at the terms of visa/mastercard

[noble terrace]

Idk why you’re coming at me right now dude I’ve only ever been nice to you

[noble terrace]

You’re going to be permanently banned lol

[uncut shale]

ok?

ill spend my money elsewhere

[torn heart]

Ah yes, I'll go look at the terms of the payment processing company your bank uses

[uncut shale]

like i said i understand your stance on the hacker. completely and 100 percent agree with it

[torn heart]

But you think it's unfair because you did it?

[neon prawn]

Hi im not an asshole and need help

[noble terrace]

What’s up lol

[uncut shale]

however it's not right to charge someone for 30 days of vip and tell them they cant get a portion of what they paid for

[idle rampart]

buddy they catch you with cheater you cant go out of it xD

[neon prawn]

i posted a screen shot with my ID up there

[uncut shale]

jacob ive already offered to produce my game play video

[noble terrace]

YOU broke rules. It’s not like you are banned for no reason

[uncut shale]

i didnt break shit

i followed the rules to the t

[torn heart]

https://files.rustoria.co/jacob2/358ecb09-07eb-4589-acc6-9a2d3d6f5385.png

[fierce urchin]

is there any way to check if there is a player banned on rustoria?

[uncut shale]

i literally have video proof of me following the rules

[torn heart]

Did you read the rules?

[neon prawn]

https://prnt.sc/Gy9B0K0M8AVg
76561198082922161
ban not showing on website for appeal

[uncut shale]

sure but how am i supposed to know if someone starts cheating? is there some way for me to do this? I looked at steam profiles checked their spray and so on

i literally did everything on my end i could

like i said im even ok with the 7 day ban, but im not ok with paying for something im not getting

i only asked if you could pause it

[noble terrace]

That’s why in said rules it says “deliberately or not” when referring to playing with cheaters

Feel free to make a #payment-support ticket to ask about your options

[lean linden]

No

[noble terrace]

(There aren’t any)

[marsh fractal]

@noble terraceThe appeal website did not find my ban information, so I cannot appeal. Why was I kicked out of the server for playing with hackers when I entered the server
pls help me
https://steamcommunity.com/profiles/76561199381101150/

[uncut shale]

i dont think that's a big ask. i think it's really fair since I really didnt know and literally have video proof.

@noble terrace cool I understand. Not arguing that. and im not going to waste my time with your ticketing system after several of you tell me your not going to give it to me.. I'll just go to my bank. Check my history.. I've been playing here for years with vip often.. I've never once been banned until today and im not even arguing with you guys about that. If anything im asking who so i can confront them myself.. I simply asked to pause the thing i paid for until i get unbanned and you all blow up on me and tell me ima be perma banned

[noble terrace]

No one blew up on you

You threatened to charge back

[uncut shale]

YOU broke rules. It’s not like you are banned for no reason```

[torn heart]

We aren't blowing on you, we are letting you know that if you chargeback, you will be permantly banned, we don't take threats of that lightly, hence the response.

[noble terrace]

We’re telling you what the consequences of that is

[noble terrace]

I mean, you did

That’s not blowing up on you

[neat badge]

pleAW RESTOKE VIP YOU MAKE MORE MONEY

[uncut shale]

and i dont take the threats of perma ban easily either

[noble terrace]

It’s not a threat

It’s a statement of fact

Chargebacks will get you permanently banned

None of the admins talking to you here work with payment support issues which is why I told you to make a ticket

[neon prawn]

i mean if they wanted to you just gave proof of an unjust charge back.....

[uncut shale]

mk.. neither was mine. You cant charge for a product you refuse to provide. which you said "Feel free to make a ⁠payment-support ticket to ask about your options" followed by "(There aren’t any)"

[noble terrace]

We did provide the product though

You paid for queue skip which you got

[uncut shale]

can i use it right now?

[noble terrace]

Not by any fault of ours

[uncut shale]

or by any of fault of mine

[fierce urchin]

should just refund the percentage of the month left

[noble terrace]

Yes it is lol

You broke a rule

You are banned

I don’t get what you aren’t understanding

[uncut shale]

how so? you literally have tools that allow you to fucking fly around invisible and spectate people. Do i have that ability?

[marsh fractal]

I am also a VIP and I do not offer refunds. Can you help me check my request

[torn heart]

https://files.rustoria.co/jacob2/29bf1289-ca08-40fd-8617-0822cf2101fe.png

[neon prawn]

i dont even get an opportunity to break rules

[marsh fractal]

@noble terracehelp me

[umbral lintel]

why cant you guys raise the cap to 900 or 950

[fierce urchin]

even if a tenant gets evicted from an apartment the tenant doesnt have to pay back the remainder of the month

[noble terrace]

DM me

[fierce urchin]

tos dont hold up in court

[noble terrace]

Cool this isn’t court

It’s a video game

[uncut shale]

god no wonder people are dicks to you guys

no shit and it was 5 bucks bud

[lean linden]

!slots

[marble mantle]

Hey, @umbral lintel

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fierce urchin]

yeah but youre offering a service over the course of 30/31 days

[noble terrace]

And you’re pressed about the 5 bucks

[neon prawn]

LMFAO

[umbral lintel]

!slots

[marble mantle]

Hey, @umbral lintel

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[uncut shale]

not as much as the 3-4 of you are

[noble terrace]

So again, feel free to make a payment support ticket

[uncut shale]

i will with my bank

[noble terrace]

So the people who work with payment information can talk to you

[uncut shale]

[noble terrace]

Sigh

[uncut shale]

now you understand how i feel :/

[neon prawn]

https://prnt.sc/Gy9B0K0M8AVg
76561198082922161
ban not showing on website for appeal

[noble terrace]

No I don’t

Because you’re being purposely obtuse

[neon prawn]

im acute

[noble terrace]

Yoda DM me

[uncut shale]

i mean i would completely get it if there was a way that I could 100 percent confirm my team is/is not cheating

[neon prawn]

DM sent

[uncut shale]

but i literally cant. you have special powers in game that allow you to see that that I dont have access to. I dont feel like im asking for anything crazy. I dont want a refund. I would just like to pause it for the week that you have me banned. that way I dont lose a quarter of my investment. I dont think that's insane to ask for. Pointing to the vague rules you guys wrote doesnt make it right either. you know it's a shitty situation. put yourself in my shoes. that's all im asking. If its just 5 bucks, stop fighting so hard about it and help a guy who literally has a solid record for several years on your servers..... is that so much to ask for?

[noble terrace]

#payment-support

[uncut shale]

lol sure bud ill give it a try

[torn heart]

What you are looking for is for us to bend our rules and our policies just to benifit you, the rules and policies are in place as solid functions that we as a server and as a company abide by, we can't go willy nilly changing and bending them however we want for people, I understand it sucks I really do, but that's just how it goes in situations like this. If we make an exception for you, we need to do it for everyone else, or else it's unfair

[open crow]

It would be super nice if a admin could look at my most recent ticket on EU Main. Just logged off because of that cheater

so boring

[torn heart]

If you want more information on the member of your team that was cheating, I can forward the finite amount I can to you in a DM, as it seems you are looking for solace in that field as well.

[uncut shale]

jacob that has been the most helpful thing ive heard here all night

yes please

[lean linden]

Your ticket will be looked in to in the order it was received

[uncut shale]

because as of right now, i assume no one on my team was cheating based on what i've seen.

[open crow]

All good. You probably won't be able to convict him after a certain amount of time. I guess that's just how the system goes. Appreciate you guys anyway

[opaque galleon]

whats gonna happend if i play with a ban evader

[bronze kayak]

You will most likely get banned for association as well

[lean linden]

my bad . . misread your question . . you'll be banned for cheater association

[naive cloak]

i got banned for cheat lmao

[lean linden]

What does the disconnect message say?

[naive cloak]

This is when you will understand in this game that the number of hours means nothing. I smoked you all go cry now and I'm 100% legit I've never cheated or even used anything weird lmao come serch in my pc

[lean linden]

!appeal

[marble mantle]

Hey, @naive cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

?steamid

[marble mantle]

Hey, @naive cloak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[naive cloak]

hacking

[naive cloak]

ID Steam : 76561199582126837

[noble terrace]

Not a mistake. You need to submit an appeal

[neat badge]

i got dissconected from que anything you can do to get me back to my spot

[lean linden]

No, we went over this already

[neat badge]

PLEASE

ive been in que for 2 hours now

[lean linden]

Yeah I know, you keep telling us here in Support every 5 min (;

[neat badge]

add more vip rustoria will make so much more money

[naive cloak]

is a mistake. i make appeal

[warm horizon]

add more wipe vip us mainnn

[neat badge]

fr

[warm horizon]

i just wanna play

[lean linden]

!vipstock

[marble mantle]

Hey, @warm horizon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[neat badge]

beeen waiting in que for 4 hours

stfu acro

[warm horizon]

!vipstock

[marble mantle]

Hey, @warm horizon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[tribal nova]

How do I go about someone doxxing me?

[lean linden]

!report

[marble mantle]

Hey, @tribal nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal nova]

I made a ticket

[toxic cloak]

any admins on us med

stuck in a cave and both ways out are blocked by nonbreakable stuff

F23

[south jackal]

!banapeal

[lean linden]

there is a way out of that cave, keep looking . . even if you truly were stuck we couldn't help you

[toxic cloak]

how many exits are there

[lean linden]

one

[lean linden]

DM me if you want to screen share and I'll show you the exit

[white lake]

Can someone help me?

The man by the name bumbaclot on US small. Has repeatly told me to kms, and he just said it in chat aswell. These words should never be spoken to anyone and idk what to do at this point. Can someone please do something about this harrasment. Thanks team

[lean linden]

Sorry to hear about such behavior from another player . . Unfortunately, it takes more than just a player saying KYS for us to step in and take action . . You can always block this player in Global chat as well as turn off your in game voices . . Take Care and Be Well

[white lake]

bro thats crazy

imma go do it then

[neat badge]

after 4 hours im in

w right

[analog elbow]

!banappeal

[lean linden]

!appeal

[marble mantle]

Hey, @analog elbow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog elbow]

Oh no way 1-3days?

Is there Any way to check the situation faster?🥴

[lean linden]

What does your disconnect message say?

[analog elbow]

Unban in 7 days playing with a hacker

[lean linden]

you'll need to file an appeal

[analog elbow]

🫠

[prisma tapir]

Why does it say I cannot link youtube?

[wispy dirge]

!youtubelink

[marble mantle]

Hey, @prisma tapir

Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.

[prisma tapir]

Oh ok, Thanks.

[sacred rose]

what is the maximum limit in a group?

[copper lake]

Varies from server to server https://discord.com/channels/274965952116817920/396381066450960394

[fickle bloom]

how do i report someone

[pseudo flicker]

hello any mods ?

[lean linden]

Yes, what can we help you with?

[pseudo flicker]

i was just muted ingame

for 3 days, i didnt even type in main chat ?

[lean linden]

Only thing you can do at this point is to file an !appeal