support

[candid loom]

any ETA on when it's back up ?

[waxen herald]

Yeee but he is camping us

we need to get them banned now

or them raid us

[noble terrace]

Every ticket we get is for a suspected cheater

We can't prioritize yours over others

[plucky shale]

US Long so many server crashes... really isnt fun

[waxen herald]

Compreensive im sorry

[gleaming agate]

can we get the server back up 🤓

[last sand]

the more tickets he gets, the more the admin will react

[novel turret]

looking like a topia move next wipe

[candid loom]

if facepunch would make a decent anti-cheat they wouldn't be selling so many new copies of the game

[novel turret]

does it crash every other day?

[plucky shale]

its been crashing at least twice a day lately

[candid loom]

like 2x per day

[plucky shale]

yesteday there was an hour long crash

[last sand]

if we could have a back log of say 3 mins, that would be great in the us Long server 🙂

[last sand]

That was because of update

[noble terrace]

Devs are working on getting it back up. Unsure about roll back

[sweet gale]

Nice try

[noble terrace]

hi salad

[novel turret]

i played last wipe and it went down for 4 hours nearly at 6am

and I couldn't get off bc I was raiding with 2 boxes of rockets lmao

[last sand]

ok, that works too.

[plucky shale]

yeah... i lost all my components in the recycler yesterday... lol

[novel turret]

brutal shit brah

[noble terrace]

@novel turret not something to joke about

[last sand]

well it would be better as it was a bit of an inconvenience for me as i was flying a mini

[novel turret]

sorry sir!

[halcyon escarp]

baby girlll<3

[sweet gale]

Thats tough

[violet needle]

@noble terrace u get that box

[novel turret]

hey pal bro, they administrators still have a strong distaste for me it appears!

[novel turret]

were you convicted of this crime?

[candid loom]

how long is gonna take to get the server back up ? Like aprox ?

[last sand]

smh

[halcyon escarp]

haters gonna hate. Aye admins ur best off just loving the folk

[violet needle]

@noble terrace do u tap or what

[last sand]

do you think everyone was kicked or just selective few?

[halcyon escarp]

I hated him too now i love him

[novel turret]

amen!!! wallahi!!!

[unborn vector]

US LONG DOWN?

[noble terrace]

Yes

[torn heart]

10-15 mins at the earliest, just be patient with us

[last sand]

old news

[lyric pivot]

why does it keep crashing

[noble terrace]

Guys if you don't need actual support please don't type in here

[shrewd rock]

@torn heart is it bigger than drake

[noble terrace]

Find something else to occupy the next 10 mins of your time

[violet needle]

@torn heart grandfather was a natzi

[last sand]

bro

[novel turret]

10min till its up?

[torn heart]

I'm actually polish!

[last sand]

Hey!!!

[noble terrace]

MY BAD

[novel turret]

LMAO free you fr

[shrewd rock]

@torn heart free my boy quigga

[last sand]

hahaha its okay ly ❤️

[shrewd rock]

@noble terrace ur a fucking pussy bro

[vast heath]

a

[last sand]

mute urself

[shrewd rock]

@last sand shut up bro your my bitch

[naive ember]

that was sigma

[last sand]

you're

[shrewd rock]

goofy ahhhhhh jit

[noble terrace]

bye bye

[last sand]

AHAHAHA Looser

[naive ember]

bit uncalled 4

[noble terrace]

Friendly reminder this is a support channel

So if you don't need support please go elsewhere

[quasi totem]

i love you rustoria mods keep it up

[spark monolith]

Will server be back upp soon

[violet scroll]

CANT DO THAT CUZ I CANT SELECT A BAN ON MY NEW AC

[obtuse peak]

can I get my chat mute off

[violet scroll]

sorry caps

[obtuse peak]

I got muted for saying spicy coca cola

[signal brook]

im in

[obtuse peak]

dont understand why thats a mute

[noble terrace]

?steamid

[marble mantle]

Hey, @obtuse peak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[obtuse peak]

76561198107086965

[waxen herald]

We got clips

[fresh ether]

@noble terraceDisplay on the game Hacking
https://steamcommunity.com/profiles/76561199381191359/

[waxen herald]

Were losing fun because of the cheaters

[noble terrace]

you are unmuted

[noble terrace]

Did you make a ticket?

[sweet gale]

Are we playing the same game?

[obtuse peak]

thanks

[opal ingot]

US LONG IS DOWN WTF

[waxen herald]

yes we make

6 tickets

[fresh ether]

May I ask why@noble terrace

[novel turret]

how long until servers up? /genuine

[heavy agate]

naw im loading in

[plucky shale]

almost 30 mins its been down for now.... its been going down at least twice a day. rustoria long is a drag

[last sand]

sadly clips wont do it. Just have your whole team report him and do not mention it in the game chat as he will turn them off by the time admins in the server watch. just play on as usual. very soon he will be banned. and his whole team

[noble terrace]

why what?

[west osprey]

Only ONE player needs to make a ticket for our team to be made aware of a situation. There is no need for a whole group to make tickets.

[quasi totem]

i love rustoria admins

[opal ingot]

why is us long down again

also how do i get vip status, ive bought a million

[noble terrace]

!link

[marble mantle]

Hey, @opal ingot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[fresh ether]

Display Hacking @noble terrace 76561199381191359

[rigid comet]

N

[noble terrace]

US Long is booting

[pure fractal]

when is this getting fixed???

[fresh ether]

why

[hexed nimbus]

!appeal You are banned

[marble mantle]

Hey, @fresh ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

This should be fixed

[plush current]

why cant i talk in the general

[late quail]

It’s locked

[quasi totem]

geunine question how fat is the rollback gonna be

[halcyon escarp]

tf is display hacking

[plush current]

hacking involving display

idfk

[hexed nimbus]

Depends on last good save

[boreal oxide]

Any idea why I'm unable to perform any emotes? Not sure if anyone else has had this problem - but pressing the emote no longer does it. Friends are reporting sometimes it shows up on their side but on my screen nothing.

[halcyon escarp]

check yer binds

[full rose]

help its not letting me in the us long server

[rigid comet]

blame admins

[plush current]

its down

read buster

[halcyon escarp]

bind b +gestures

[late quail]

Not up yet

[west osprey]

US LONG IS STILL BOOTING

[acoustic wraith]

SERVER BACK UP

[halcyon escarp]

CAN CONNECT

[rapid yacht]

About to get all these us long recycling

[full rose]

where does it say it is

[tired patrol]

Nice jon mods!

[rigid comet]

I suggest fixing your servers

[plush current]

every where in general

[whole halo]

Servers back up

[quasi totem]

I LOVE YOU RUSTORIA MODS!!!!!!

[rapid yacht]

Us long is up

[halcyon escarp]

buy more vip so they can

[west osprey]

super helpful, thanks bud

[fresh ether]

@noble terrace Thank you

[tired patrol]

NICE JOB MODSS!! TYY

[rigid comet]

LOL they dont deserve that shit if the server wont even be stable

[quasi totem]

are slots at the lowest?

[acoustic wraith]

ban dis buddy

[rigid comet]

🐒

[whole halo]

Thank god I have vip no queue for me

[halcyon escarp]

make a server bro you got this

[hexed nimbus]

Make your own then

[west osprey]

Alright, he's a server expert. CLEARLY. However let's keep this channel for support issues ❤️

[waxen herald]

Ok thx . just for you admins know is on BR main

[plush current]

we cant type in general

[west osprey]

It's unlocked

[last sand]

hey, not to rush. its been 30 mins. is server up yet?

[west osprey]

long? its up.

[last sand]

i have it now. ty

[surreal prairie]

I was scraping on oustpot, I had +500 scrap and I appeared in the recycler which was on with nothing

<@&274971100184576010>

[torn heart]

Nothing we can do about it sadly.

[surreal prairie]

So I lose +500 of scrap and other things due to a costing error. This is incredible. Mute me before I lose my mind and shit on all of your dead people

[halcyon escarp]

it should of rolled back

[waxen herald]

Bro so apparently my ticket got close because they are offline but they are on

[halcyon escarp]

make another g

[waxen herald]

Bro i cant take it anymore

just ban them

[halcyon escarp]

take clips bro it helps em even more if its blatant or move from the fucks

[wispy dirge]

Please make another ticket and provide any evidence you may have please.

[waxen herald]

we are trying

[halcyon escarp]

you folks ever join the vc? #368790610783764480

[surreal prairie]

server with the best backup hardware for the best moment where all the loot is lost

server with the best backup hardware for the best moment where all the loot is lost

server with the best backup hardware for the best moment where all the loot is lost

[noble terrace]

stop spamming

[noble terrace]

what's up

[surreal prairie]

server with the best backup hardware for the best moment where all the loot is lost

[halcyon escarp]

LMFAO

500 scrap can be got in 30 mins. Anyways mr admin. Just got a question about bans n such

[noble terrace]

can't join vc but feel free to DM

[sage timber]

can i get unmuted for reactions it is super old mute lol

[proper briar]

anyone from gdc in here?

[opal ingot]

why is long kicking some people but no tothers?

player tick is the kick message

yea long is fucked

[noble terrace]

Forwarded to devs, thank you!

[ebon mountain]

Good morning Rust server team at Rustoria -- is there a ticket channel?

[noble terrace]

!ticket

[marble mantle]

Hey, @ebon mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[whole halo]

US LONG is down again

nvm

[boreal oxide]

I know this is generally rustoria support but does anyone know why my emotes aren't working? I've reinstalled the game, verified files, keybinds are default and yet everytime I open my radial wheel and click an emote it doesn't work. Starting to lose my mind

Is there a setting somewhere I'm unsure of or someth

[noble terrace]

Can you trying binding to a different key?

[boreal oxide]

Same issue, it puts my gun away for a split second as if it's about to start the emote but cancels it

[noble terrace]

What's up?

[near halo]

por que el br long se cae tanto?

[noble terrace]

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

Is it down right now?

[opal ingot]

us long kicked again

[near halo]

US small getting lag

[analog garnet]

yup

[near halo]

se cae cada 5 segundos

[fleet dust]

gg hosted on the best server host

[magic ruin]

fix us long jeezzz

[meager dome]

fo realz

[opal ingot]

can yall not just shut the box down for a minute to let it reset lol

would be much better than this half on half off shit

[meager dome]

turn it off and turn it back on again

[opal ingot]

pretty much lol

[meager dome]

https://tenor.com/view/it-turning-off-gif-19018125

[noble terrace]

Currently putting it in a bowl of rice

[opal ingot]

lube it with peanut butter

[slim storm]

what is going on with rustoria long

shit needs to be rollbacked

[near halo]

It's been gone more than 7 times now.

[dense quarry]

why am I getting over 1k ping bro in eu long legit unplayable with 96% packetloss

[near halo]

and the only ones who take advantage of this are the br

[sweet gale]

I need support

[ebon mountain]

@noble terrace hello 🙂 is there an email for Rustoria? I represent Cogent Commuications a global telecom provider. 🙂 thank you!

[sweet gale]

<@&274971100184576010> I need support

[noble terrace]

What's up

[sweet gale]

SERVER IS ASS

[boreal oxide]

https://streamable.com/ugxwut

Might help, dunno if you've seen this bug before

[noble terrace]

Sure

[noble terrace]

It has to do with the most recent update

Something to do with the handcuffs

Would recommend submitting an F7 bug report to FP

[boreal oxide]

yeah, feel like it only started very recently

[tropic acorn]

bro, if I write to you in the bos, you can watch ?

[hearty sleet]

!appeal

[marble mantle]

Hey, @hearty sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slim storm]

We need an admin

[flat salmon]

PLEASE ROLL BACK THE SERVER HALD AN HOUR

[noble terrace]

!ticket if you want to report someone

[marble mantle]

Hey, @tropic acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

for what?

[slim storm]

Im sure yall are hearing a lot about the servers

[flat salmon]

WE JUST LOST OUR SNOWBALL CUZ DOOR WERE OPEN AND WE ALL GOT KICKED OUT THE SERVER

[slim storm]

but we all crashed except some people were still able to move around

so they could run into base and take stuff and all we could do was watch

Is there going to be a rollback?

[noble terrace]

Unsure at this point

[slim storm]

Is there a procedure? I am aware you guys don't have much control

[noble terrace]

Devs will roll back the server if it is necessary to do so

But as of now I have no updates

[slim storm]

Does it help to make a ticket or does it matter

[noble terrace]

Not for this issue, no

[flat salmon]

why would they not roll it back?

[slim storm]

It was strange because we could open and close doors

But server side mustve been different

[sweet gale]

https://tenor.com/view/sorry-gif-6021179319216161890

I’m sorry I was talking out of frustration.

[torn heart]

It's okay, we understand, we don't want these issues either, trust me.

[slim storm]

lost a box of guns and lowgrade because the doors to base werent closing

[sweet gale]

And my dignity^

[dense quarry]

bruh why is eu long still lagging

[sinful iris]

Eu long lag?

[steel dagger]

fucking stupid servers and admins suck my dick

[meager dome]

wow

its only geaam

[sweet gale]

What would be needed in order to have a roll back?

[slim storm]

How long does it usually takes to determine a rollback

[torn heart]

A lot, Facepunch doesn't really like official servers rolling back constantly, just the constraints of running a official server, we have rules to follow

[sweet gale]

So being 100% transparent what are the odds of a rollback.

[noble terrace]

We can't give you a number since we aren't the ones who make that determination lol

[sweet gale]

Understandable, just wanted to know if it’s worth just starting over or waiting to get our base back

[near halo]

!report Do not call out cheaters here please

[marble mantle]

Hey, @bleak haven

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[clever matrix]

Admin please help me ,i just got currently temporarily gamebanned from rust and now the ban has expired,why i still got banned from rustoria servers?@near halo@noble terrace

im so confused

wtf with this game

[near halo]

Hi, i'm not an admin but you can make an appeal so the admin who reviews your appeal will help

[near halo]

!appeal @clever matrix

[marble mantle]

Hey, @clever matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden lodge]

how i link my steam in the sever if i have to login with my steam on the web link

it shows its linked but when i go in server its not linked?

[near halo]

Your account is already linked

[near halo]

What server are saying that yout not linked?

[golden lodge]

5x no bp us

this what it looked like and i did everything but twitter

[lean linden]

!report

[marble mantle]

Hey, @stiff gorge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brave lance]

please create a ticket and do not call them out here or in chat

[stiff gorge]

ah gotcha my b

[brave lance]

?steamid can you provide your steam ID? it doesn't look like it's linked

[marble mantle]

Hey, @golden lodge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[golden lodge]

you want me to send in chat??

[lean linden]

Yes

[golden lodge]

76561199502334396

[lean linden]

@brave lance 76561199502334396

[golden lodge]

its working now

[idle rain]

Сколько отвечают на апелляцию на сайте?

[hybrid ingot]

how do i get my ban appealed

[lean linden]

!appeal

[marble mantle]

Hey, @hybrid ingot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid ingot]

!appeal

[marble mantle]

Hey, @hybrid ingot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean linden]

Только банящий админ

[tribal nova]

can we get an admin to the no bps 5x?

blatant cheater

[lean linden]

!report

[marble mantle]

Hey, @tribal nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[idle rain]

а по времени это сколько займет то

когда админ зайдет?

[lean linden]

На ваше обращение может ответить только администратор, который вас забанил. . У них есть жизнь вне этой игры. . Им тоже надо спать. . Пожалуйста, будьте терпеливы

[hot hare]

@balmy cypress

[tranquil plover]

is there any admin that can answer me on my appeal please

because i got banned on 5x for not even playing

[lean linden]

Appeals can take 1-3 business days to answer

[tranquil plover]

gg wp

[alpine panther]

I have a question can I refund VIP if cannot refund Can I transfer VIP to other people ?

[lean linden]

Have you used it at all?

[alpine panther]

Buy at 3 July if can't refund VIP transfer to other people?

[lean linden]

If you've used the VIP there can be no refund

[alpine panther]

OK can I transfer to other ID ?

[lean linden]

Not if you have used it

[alpine panther]

Ok thanks

[thin plover]

its been fixed, you can join again in 10 minutes

[tranquil plover]

thank you

[drifting condor]

안녕하세요 관리자님 ! 도움이 필요합니다.

Hello admin, I need help

[analog garnet]

The water on US long is so busted, I have 12 input water to a pump and only 3 water is coming out

[lean linden]

What type of issue are you having?

[drifting condor]

Vpn ban, steam ID 76561198314759392

Please solve it.

[fluid hedge]

what to do?
Disconnected: rustoria - AWZ3

[lean linden]

!appealKR

[marble mantle]

안녕하세요 @drifting condor

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[drifting condor]

Vpn ban The manager took care of it right away

[lean linden]

You need to DM AWZ3 and please include your SteamID

[drifting condor]

Vpn ban, steam ID 76561198314759392

[fluid hedge]

thanks

[fluid hedge]

And when will he answer?

[lean linden]

You're welcome . . I can't say . . people sleep and such (;

[drifting condor]

관리자님 해결 부탁드립니다.

[fluid hedge]

please tell me my friend has a "Hacking" error, he has never played on this project. Please tell me what to do?

[lean linden]

!appeal

[marble mantle]

Hey, @fluid hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drifting condor]

<@&874995535881326632>

[ancient flare]

is there any way to check if i have vip for a server without loading into the server?

[plucky vortex]

vpn ban appeal made steamID: 76561199690886101

can anyone check please

[lean linden]

Yes . . https://donate.rustoria.co/account.php

[lean linden]

They will get to it a.s.ap. . . be patient

[drifting condor]

vpn ban appeal made steamID: 76561198314759392

Can anyone check please

[tribal plank]

Someone will get to it when they have some time freed up

[fluid hedge]

And when will he answer AWZ3

[bitter mist]

can u help me admin

[lean linden]

Please don't call out suspected "cheaters" here in discord or in Global game chat

[lean linden]

!report

[marble mantle]

Hey, @bitter mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bitter mist]

yes i make tickets

thank u admin

they all new accounts

[lean linden]

I'm not an Admin, but you're welcome all the same . . I understand, can be frustrating at times . . Be patient and let the Admins do their jobs

[bitter mist]

ok

[midnight cliff]

we got insided can admins help us to check wo it was on Eu long btw

[hearty fulcrum]

we cannot do anything about insiders as insiding by itself doesn't go against any rules

[fluid hedge]

And when will he answer AWZ3?

[midnight cliff]

damn alr ty for the awnser

[late bramble]

Play with hacker ban appeal made steamID: 76561199174253134
Manager Hello, I have maintained a good game record for a long time, may have entered the team of cheaters by mistake, has been banned for a long time now, has been due punishment, can help me lift the ban. Can anyone check please

[versed quartz]

Your appeal will be reviewed as soon as possible, please just remain patient

[late bramble]

Thankyou

[hollow barn]

is there vip for us monday?

cant find the role for that

[hollow junco]

Admins, our team mate was banned for ban evasion, the ban was for doxing (So he claims) jsut wondering if we are getting banned aswell?

[balmy cypress]

Unless you knew he was ban evading, you should be fine

[hollow junco]

Ok sweet,

the person in question was femboy on sea long

[balmy cypress]

Don't play with them again now, it would likely include you/teamates in future bans if you/teamates decided to play with him again.

[balmy cypress]

Aware, I banned them

[hollow barn]

@balmy cypress

[willow torrent]

2x Vanilla full wipe?

[balmy cypress]

https://donate.rustoria.co/packages.php?game=3&server=30

[balmy cypress]

Or do I misunderstand, what do you mean role?

[hearty fulcrum]

we do not accept reports in discord. please do not call out cheaters.
if you make a ticket, the admins will investigate

!report @green mason

[marble mantle]

Hey, @green mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[frail hinge]

куц

hello, we were banned from the server for something; we had a cheater in our pack, we assumed that he was a cheater, but not 100%, he killed us many times in battle tunnels, after which he came up and said that he wanted to be friends with us and gave us the weapon that we lost, 10-15 minutes passed and we were banned

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @frail hinge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tired musk]

How long does it take to check?

[frail hinge]

is it possible to speed up the appeal process, because I am 100% sure that we were banned by mistake

this guy who was banned for cheating asked to join our party, but we didn't play with him, we just saw each other on the map and tried not to meet

Appeal #563333

[runic dune]

!appeal

[marble mantle]

Hey, @runic dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic dune]

can someone help me?

Disconnected : EAC : Client integreity violation

this keeps popping up when i join Sea Main

[molten flicker]

!gamefiles delete EAC folder completely and then verify your game files

[marble mantle]

Hey, @runic dune

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[runic dune]

!gamefiles

[marble mantle]

Hey, @runic dune

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[young violet]

RUSTORIA US MAIN

[hexed nimbus]

!report

[marble mantle]

Hey, @young violet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lean linden]

If you think someone is cheating or evading a ban, just make a ticket . . Please don't post their info here in the discord

[young violet]

ok

[fluid hedge]

when will it be online @west mica ?

[west mica]

What’s up?

[fluid hedge]

I have a problem, please look at the private message

@west mica please

[west mica]

Wait 10 mins before reconnecting and you can join

[fluid hedge]

Thanks a lot

[normal mortar]

Which one of your servers does full wipe on monday?

[lean linden]

Both EU Mondays and US Mondays map wipe today . . BP's never wipe on Our Mondays servers

Yes

[grizzled orchid]

Please help me, I played on EU medium, added neighbor to the pack so that he wouldn't kill me, since he killed me all the time before, I never ran with him, now he was kicked for cheats, and me with him since we are in the same pack, can I be unban? I didn't even know he was a cheater, I didn't run with him.

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @grizzled orchid

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spiral slate]

Is there queue protection?

[gloomy sparrow]

No

[spiral slate]

ow

thanks

[grizzled orchid]

How fast is the response to the request?

[golden veldt]

The admin i got banned by is no longer a admin can someone accept ban appeal?

[gloomy sparrow]

Standard response time is 1-3 business days

[grizzled orchid]

cool system, well done

[golden veldt]

@lean linden

[normal mortar]

Sorry, I didn't quite understand

[versed quartz]

Both EU and NA - Monday servers will wipe today Amit, but neither of them will wipe bps

[normal mortar]

ok When is the wipe on the EU servers

[cursive kayak]

@normal mortar

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1720447200:F> (<t:1720447200:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[versed quartz]

There you go ^

That's for EU Mondays

[normal mortar]

Thank you

[drowsy knot]

!vip

[marble mantle]

Hey, @drowsy knot

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[raven root]

Where can i ask questions about being Rustoria Streamer?

seems like no one wants to support :/

[obtuse pivot]

COULD SOME RUSTORIA ADMINS VERIFY ME IF THIS GUY IS AN ADMIN ON THESE SERVERS BECAUSE HE IS TELLING ME SOMETHING STRANGE THROUGH DM

https://steamcommunity.com/profiles/76561199169857097/

[molten flicker]

He is fake and we will not send you any messages on steam #announcements message

[obtuse pivot]

OK THANK YOU VERY MUCH I WILL SEND IT TO A SCAM LIST

[distant ocean]

is us long down?

!ticket

[marble mantle]

Hey, @distant ocean

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[distant ocean]

can an admin or somesort help

i cant load into rustoria us long

but it lets me load into other servers

[neat pumice]

Hey, US Long is up, what sort of error are you getting?

[distant ocean]

connection attempt failed

[elfin geyser]

i have own a vip ,but my game`s name is not yellow

[distant ocean]

something like that

[neat pumice]

This is likely a temporary issue with the way your specific connection is being routed to the server. You have 3 options:

• You can try a VPN
• You can try power cycling your router
• You can make a ticket in #network-support-old, but please be aware that the time taken to look at the problem here is likely to exceed the duration of the problem itself.

[neat pumice]

What sort of VIP do you have - wipe VIP does not give a yellow name in game

[elfin geyser]

skip vip

[neat pumice]

30 day or 5 day?

[elfin geyser]

30 days

[distant ocean]

how do i power cycle my router?

[neat pumice]

What's your steam ID please

[neat pumice]

Turn it off, wait 60 seconds, turn it on

[distant ocean]

like just restarting

[elfin geyser]

76561199026909806

[distant ocean]

oh shit lol

[neat pumice]

Which server

[elfin geyser]

EU 2X

[neat pumice]

Queue skip alone doesn't give the name colour, only VIP and perks do I'm afraid

[elfin geyser]

ok,thanks

[sage timber]

re add the bp wipes to main Monday server wipes servers thank you

[neat pumice]

#feedback-suggestions for visibility for this one - but just so you get a response, there are no immediate plans to do this, has only been changed relatively recently due to popular demand 🙂

[sage timber]

recently? wasn't the vote for it like a year ago or something? you guys should do the vote again on https://discord.com/channels/274965952116817920/532288796994306079 to see if people changed their minds after such a long time i miss the the bp wipes for Mondays just feels like modded instead of an official server

[neat pumice]

A year ago is probably right, that's relatively recently in my mind I'm afraid 😄

Put it in feedback-suggestions and it'll be monitored over time - changes like that won't be made lightly or quickly (even with a poll)

[shrewd sail]

@dense slate wipe on 16:00?

[candid loom]

@neat pumice it hasn t rain on us long for 24h irl, can t run my farm like this

[shrewd sail]

??

[stuck tusk]

i bought the vip and now suddenly 240ping++ after that lag and restart
when i join other eu server like moose or rustafied i have only 170ping
now ping is so much higher

[neat pumice]

We don't control the weather, everything is set to default - but this isn't unusual sadly, varies massively from day to day and wipe to wipe

[neat pumice]

If you're having a consistent issue with this, and not something that is restricted to your experience over a day or two, I'd recommend you submit a ticket in #network-support-old so they can have a closer look at your routing, to see if anything can be optimised for you 🙂

[fresh cave]

cool

[lime isle]

what are chargebacks

[jolly crescent]

31

[lime isle]

i get disconnected everytime i load in

[limpid belfry]

is the traveling vendor disabled on eu 2x? didn't see it last wipe.

[winter imp]

what is rustoria eu monday ip

[molten flicker]

!verify @dreamy sparrow

[marble mantle]

Hey, @dreamy sparrow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[true tree]

where is the us main

[plucky shale]

ARE WE GOING TO GO THROUGH ANOTHER 1 HOUR SERVER RESTART TODAY ADMINS?

caps*

[restive pebble]

what is going on

[raven mist]

Relax, only happened once due to the fp update

[raven mist]

?

[plucky shale]

@raven mist i have been playing your server 24/7 since it wiped thursday... there have been a few long server crashes... lol

[rare berry]

what is "Blocked bag assignment" and how do i get rid of that?

[jovial plinth]

its in your settings

[last agate]

hey I need support

[rare berry]

thnx

[gilded widget]

Hello staff of rustoria br long,

I'm making a inquery of a racist player inside my clan.

I need to identify who made a large trophy that is placed inside my base, Can you help me out on figure out who place it?

I just need to identify it, to remove this person from my clan.

Thanks and apreciate any help.

[near halo]

i got banned for advertising while i was just trying to make some people salty that were saying i was cheating. i realised now that itwas wrong of me to type and actuall link in the chat for a cheat i do not posses

[jovial plinth]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old fox]

I did not receive a membership this month. How can I cancel my membership and pay the fee?

[brave lance]

?cancel

[marble mantle]

Hey, @old fox

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[old fox]

Thank you rostoria 🙂

[fluid hedge]

what should I do if I have never logged into the server, but there is a ban for hacking?

[versed quartz]

!appeal @fluid hedge

[marble mantle]

Hey, @fluid hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pearl ermine]

i was disconnected for Hacking but im not hacking. i make a ticket maybe a admin can look for this?

[jovial plinth]

!appeal

[marble mantle]

Hey, @pearl ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[versed quartz]

The standard response time is 1-3 business days, but can be more or less based on the situation

[pearl ermine]

crazy

[old fox]

I canceled my subscription, thank you. I did not receive a membership this month. Will my membership fee be refunded?

[lean linden]

!refund

[marble mantle]

Hey, @old fox

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rotund timber]

it kicked me for no reason and the queue protection didnt work what do i do pls help

[lean linden]

We don't offer que protection #announcements message

[hexed nimbus]

you just reconnect

[marble mantle]

Hey, @rare chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rotund timber]

I think you can make room for 100 people.

[radiant comet]

Hey, who is the marketing support agent at Rustoria?

[thorny dune]

If you didn't use it after it renewed and this was recent, it may be eligible. Open a #payment-support ticket and they will take a look for you.

[raven mist]

!report

[marble mantle]

Hey, @rare chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mortal notch]

/ticket

[marble mantle]

Hey, @mortal notch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solemn lintel]

Does anyone know with which application I can open and see the map of each Rust Wipe?

[pulsar grotto]

!report

[marble mantle]

Hey, @rare chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar grotto]

Post all information you've got onto the site and it'll be reviewed

[brazen totem]

I just crashed out of the server but when I try to get back in Im put in a queue

is it a bug?

[lean linden]

#announcements message

[brazen totem]

damn is that on all rustoria servers?

[modern lodge]

yeah same

!appeal

[marble mantle]

Hey, @modern lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven acorn]

Ticket #7e6c39 plz could an admin help quickly

[lean linden]

Yes

[solemn lintel]

Does anyone know with which application I can open and see the map of each Rust Wipe?

[lean linden]

Tickets are answered in the order they are received . . Please be patient

[modern lodge]

Yo @lean linden

[plucky vortex]

can anyone admin take a look on this please? really need help been waiting

vpn ban appeal made steamID: 76561199690886101

[versed quartz]

It'll be look at as soon as possible, just remain patient

[grim fiber]

ban evasion?

[lean linden]

Yes

[versed quartz]

If you were kicked for ban evasion please !appeal

[grim fiber]

not me for a friend

[versed quartz]

Then same principle

!appeal

[marble mantle]

Hey, @versed quartz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[novel wolf]

!appeal

[marble mantle]

Hey, @novel wolf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern lodge]

how could i get banned for hacking but never did for one but i didnt even kill a player on the server

[grim fiber]

!appeal

[marble mantle]

Hey, @grim fiber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean linden]

Not a question I can answer, but that being said . . sounds like you just need to appeal and be patient while you wait for Our response

[untold garden]

If i ask someone to put their hands up and get their wepons like that is it counted as teaming on 3x EU

Wanted to ask because feels like simple breathing to someones direction is counted as teaming nowdays

[versed quartz]

Stealing players guns via them putting up their hands isn't counted as teaming. @untold garden

[raven mist]

Depending on if you do it intentional to team and share weps

[winter mason]

i just died to a dude spin botting lol

[raven mist]

!report

[marble mantle]

Hey, @winter mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[distant ocean]

am i blacklisted from rustoria us long??????????

[signal sentinel]

<@&874995535881326632>

[raven mist]

@signal sentinel

[hexed nimbus]

what disconnect message you getting ??

[signal sentinel]

i get baned in eu mondays but im not cheat

[raven mist]

Whats the ban reason?

[signal sentinel]

haxking

[raven mist]

!appeal

[marble mantle]

Hey, @signal sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[signal sentinel]

hacking

I can provide evidence to prove that I did not cheat.

[distant ocean]

connection attempt failed, i can join every other server on rust but not us long

[hexed nimbus]

well it just failed to connect just reconnect

[signal sentinel]

!appeal

[marble mantle]

Hey, @signal sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant ocean]

ive done that the past like 4 hours i reset my wifi my pc and reinstalled rust and shit wont work

[hexed nimbus]

try a VPN ,maybe

[neat pumice]

You forgot my options already?! 😄

[frank lynx]

Admin

reset small rig

[carmine trellis]

Can someone help me I didn't do any thing, I change my name and I want to reconect the server and dont wait for the Queue. I have done a ticket.

[hexed nimbus]

you just need to wait in line my friend or buy vip

[carmine trellis]

But I wait like all and then you ban me?

[noble terrace]

If you had an inappropriate name, then yes

[near halo]

is their any way to stop a vip subscribtion?

[carmine trellis]

I write a ticket, can you see them? Or do I write it here?

[hexed nimbus]

!cancel

[marble mantle]

Hey, @near halo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[noble terrace]

a ticket for what?

[hexed nimbus]

skip

[carmine trellis]

dont laught to me please

I was a good person

I didn't do anything

[hexed nimbus]

well if you get kicked for a inappropriate name then i doubt that

[noble terrace]

?steamid

[marble mantle]

Hey, @carmine trellis

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[carmine trellis]

Bro I haver this name for a long time ago because here in spain they call me Negro but you I dont know why you ban me, if I say negro im not meaning to a person, is only the color like if you sasy black and not the other word

76561199366017462 that?

[prisma vale]

my skip queue aint working

[hexed nimbus]

5 min skip or did you buy ?

[prisma vale]

i brought it on the store

[lyric basalt]

#payment-support

[hexed nimbus]

👆

[carmine trellis]

bro so you are not going to help me on ?

[ruby berry]

How can i create a ban appeal cuz i already did one but i would like to do another one please ?

[hexed nimbus]

back in line mate

[hexed nimbus]

only one if denied then thats the final decision

[ruby berry]

i couldn't create another one for life ????

[hexed nimbus]

nope

[carmine trellis]

seriusly, i wait before and now again,

[ruby berry]

fr nah it's not possible

[hexed nimbus]

ontill the current one is resolved you can not

[ruby berry]

*hacking

[prisma vale]

how long does it take for support to get back to me

[hexed nimbus]

only like 2 deal with these type of tickets due to the sensitive info that comes with it so be patient the get to it asap

[prisma vale]

alright its just cus ive brought vip before and its never done this i also brought it for my friend

[ruby berry]

Mike do you think that i could be unban one day ?

[hexed nimbus]

if you got denied then thats it

[ruby berry]

but i got denied 10 min after the ban and now i've been ban 30days ago

so if i wait more like 60 days more idk I problably could

[hexed nimbus]

well if its a hacking ban its not 30 days its perm mate

[ruby berry]

i know but to make another ban appeal

[lean linden]

You Can't!

[hexed nimbus]

nope again final is Final

[ruby berry]

and if i was with a friend how much time is it ? for him

[hexed nimbus]

7 days if its his first but could be other things that could make it longer but usually its 7 days

[ruby berry]

okok thx

[hexed nimbus]

he would see a timer untill he can play again

[ruby berry]

so me i will never touch again the floor of Rustoria

not even after 6 months or 1 year

[hexed nimbus]

for any other thing you might have had a option but for cheating NOPE

[lyric basalt]

Yes

[mint thicket]

I’ve just been disconnected for supposedly hacking but I’ve only just bought rust on the account?

[lyric basalt]

!steamid

[marble mantle]

Hey, @mint thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cunning osprey]

Help Random Ban

[lean linden]

What did your disconnect message say?

[near halo]

please increase server capacities

[lean linden]

!slots

[marble mantle]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[mint thicket]

76561199655263877, I have had rust previously but my account got hacked and whoever had it cheated on about 8 games so after a good year of not playing I’ve come back and made a brand new account and stuff

[cunning osprey]

Ban for playing with a cheater, banned because they threw reports on the teammate, we can pass the check

[lean linden]

There aren't any "checks"

[lean linden]

!appeal

[marble mantle]

Hey, @cunning osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cunning osprey]

And how to unban

[lean linden]

Only thing you can do at this point is to file an appeal

[cunning osprey]

...

(

played for 4 days and slept for 3 hours xD

nice snti cheats

[mint thicket]

?

I just keep getting disconnected not sure what I gotta do

[polar dune]

why is cheater banned and his teamates still playing

[raven mist]

Make a ticket bout it and we'll check

[polar dune]

i did

can't get the third guy name

they live on O2 Rustoria Eu Mondays

Laohe is the cheater got banned

his teamates still playing and camoing me

[raven mist]

Ah, he was banned for sometihng else other than cheating by the looks of it

[mint thicket]

How do I make a ticket?

[raven mist]

Lemme confirm

[raven mist]

!report

[marble mantle]

Hey, @mint thicket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar dune]

no trust me is t was a bann

he banned of hack am sure

[raven mist]

Banning can be for anything, not always hacking ^^^

But let me confirm

[mint thicket]

Will I get an instant response or no. I just keep getting disconnected

[polar dune]

fake steam account boosted hours all of them i checked

[thorny dune]

Depends which type of ticket, are you reporting someone or submitting an appeal?

[mint thicket]

Neither I’m not banned I just keep getting disconnected for Hacking even tho I’ve never played the server

[polar dune]

dude his friend just admited he was hacking...

[hexed nimbus]

DC hacking means you are banned lol

[mint thicket]

How am I banned when I’ve never even stepped foot on the server?

[hexed nimbus]

VPN ??

[mint thicket]

Nope

[hexed nimbus]

!appeal

[marble mantle]

Hey, @mint thicket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stray timber]

Hello, can you check the ban objections? @lyric basalt

[mint thicket]

I take it i wont be able to play on the server tonight then due to me being banned for some reason?

[smoky cape]

The admin who banned you will look at your appeal within 1-3 business days

[mint thicket]

do I still got to wait 1-3 business days if the anti cheat has banned me? because i didnt even get a chance to wake up off the beach before being banned so just guessing it was anti cheat?

[stray timber]

thx have a nice day

[ionic zealot]

if I am banned by anti-cheat even with a new account, I am banned, but what if I change the ssd and buy a new account will I be banned on rustoria?

[hexed hemlock]

is there a way to buy a one time queue skip? or is it only a subscription

[smoky cape]

!vip

[marble mantle]

Hey, @hexed hemlock

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[hexed nimbus]

you can buy it onetime

[ionic zealot]

Support???

[hexed nimbus]

yes its called ban evading

[ionic zealot]

.

[polar dune]

@raven mist any news pleaes?

[ionic zealot]

and if I say that they ban me for this for a year?

[ionic zealot]

It is not possible to track this

[hexed nimbus]

the will check if not you banned again

[hexed nimbus]

ok buddy sure thing keep dreaming

just dont ban evade you will get caught dont worry about that

[stray egret]

If u were hardware banned then u need a new motherboard and WiFi or vpn

[ionic zealot]

you can't know that I mentioned a man and I don't have a single reason why I own a drug squad and I have my own people in the inner world.

[hexed nimbus]

even then it would still be possible with a bit of digging

[hexed nimbus]

well i thing you might cause your braind allready dead apperently #general would be a place for chatting mate

[stray egret]

No?

But there’s no point

[ionic zealot]

вы бы не стали этого делать

[ionic zealot]

Why did my brain shut down? if you don't know the admin, the entrepreneur does not use such things and does not try what they produce, I just need to give a share to the employees and then my clean money

[ionic zealot]

so bypassing bans will always be unpunished. You say that because you are an employee.

[sacred stone]

How long does it usually take to get a reply on a ban appeal

[hexed nimbus]

1 to 3 days

[sacred stone]

Got banned for playing with a cheater apparently??

[hexed nimbus]

if first time you be looking at a 7 day temp

[sacred stone]

Yes, b ut its not righteous

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @sacred stone

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[novel wolf]

!appeal

[marble mantle]

Hey, @novel wolf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred stone]

I already made a ticket, it is pending

[sacred stone]

76561198217314592

[novel wolf]

76561199112306404

I already made a ticket, it is pending

[worldly bloom]

Rustoria main is lagging so bad

[rugged yacht]

Hello, any mod here?

Can someone check appeal #2ae4e4?

[lean linden]

Be patient please, your appeal will be answered a.s.a.p.

[rugged yacht]

Thank you

[primal glade]

Are server bans streamsnipers?

[lean linden]

Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted.

[golden veldt]

@lean linden can you look at my ban appeal?

[lean linden]

An Admin will do that . . Please be patient

[meager dome]

Is it me or is it the server? US Long I cant get below 200 ping, keeps shooting up to over 2000

my connection is fine

im in texas

[mellow tundra]

#network-support-old

[ember horizon]

Hello, im in Rustoria Medium and my ping is shooting up to 2000 how do i fix

im in louisiana and my connection is good

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @hearty fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lucid geyser]

1169292502

76561199129558230

[near halo]

where do i c the early map for us mondays

[hearty fulcrum]

https://rustoria.co/maps

[near halo]

[young dawn]

will there be tomorrow a force wipe?

[near halo]

map wipe only today

[young dawn]

alr thank you

[hearty fulcrum]

force wipe occurs on the first thursday of the month. it will happen only once a month.

[young dawn]

thanks

[rocky spindle]

what time to wipe the server us monday??

[ember horizon]

Steam Id 76561198994173744
server Rustoria Us Medium
issue: server ping is spiking bad

[spice crypt]

it wipes 7:00 PM

[rocky spindle]

in brazil pls ??

[patent rapids]

us monday map sint working

isnt

[merry mauve]

tryi ng to get 5 day wipe for us monday and it says [object object] doesnt allow me to buy it

[near halo]

4 da tarde, já foi wipado

[west slate]

why am i lagging on US main

[rocky spindle]

thanks

[cursive kayak]

@rocky spindle

:flag_us: US Mondays

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1720465200:F> (<t:1720465200:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

[shy remnant]

It’ll show above with your local time ^

[near halo]

@rocky spindle Você consegue checar as informações aqui #oldserverinfo todos os horários de wipe estão convertidos no horário de Brasília, é bem tranquilo

[last portal]

!appeal

[marble mantle]

Hey, @last portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate axle]

!slots

[marble mantle]

Hey, @delicate axle

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[tribal pike]

Can i buy vip for EU Mondays?

[shy remnant]

!vip

[marble mantle]

Hey, @tribal pike

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[rocky spindle]

como eu posso denunciar alguem?

[signal cedar]

i keep geting the receving data

[near halo]

!report

[marble mantle]

Hey, @rocky spindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

Siga as instruções do comando que mandei, pode ser tanto in-game quanto no site, no site você anexa vídeos já upados em algum site de streaming como YT, pois tentar anexar os vídeos vai dar problema no ticket

[near halo]

You need to rejoin server

[winged torrent]

BRO I ALSO HAVE THIS BUT IL BE IN LONG QUE IF I JUST REJOIN

[vast depot]

3 times I get kicked and 3 times I queue by mistake EAC what's the problem?

[near halo]

Well is a Rust problem, not Rustoria

An old bug that Facepunch never fixed

Happens with a few people after the server wipe

[winged torrent]

really iv been playing 5 years never seen this before

[vast depot]

it's just that the slot should be saved, but for some reason I've been flying into the queue 3 times already

[near halo]

EAC? What message?

[supple loom]

<@&874995535881326632> i was in the game after waiting 500 que and it kicked me can you que skip me please

[winged torrent]

not just u

[supple loom]

uhhhhh

[vast depot]

authentication time out

[near halo]

What server?

[vast depot]

monday

[near halo]

Unfortunately we do not skip players manually

You have to rejoin 😦

[supple loom]

this happens to me every wipe. you trying to make me buy que skip lol

[shy remnant]

Yeah we make your game crash on purpose (irony)

[supple loom]

frfr

[shy remnant]

-_-

It was ironic

[supple loom]

bahahahaha

ik

[winged torrent]

the truth comes out

[vast depot]

and my friends have exactly the same problem, the whole team logs into the server 3 times

[shy remnant]

We are not the game developers unfortunately

If you have game crashes, make a F7 bug report

[supple loom]

ok thank you

[near halo]

Looks a network problem, you and your friends can make a ticket in #network-support-old, we have a few people who takes care of players routes and they always try to help with this

[candid ore]

Cant respawn in game, really don't want to re sit in queue. Any way to fix?

[near halo]

Yes, if you join again in the server after restar your game, should be fixed

[candid ore]

Without sitting in queue?

[tawdry hawk]

why am i getting 4000ping only on rustoria servers

[near halo]

If you have VIP you can skip, otherwise need to wait again 😦

[tawdry hawk]

admin can u link the support ticket

for the network issues

[near halo]

#network-support-old

[tawdry hawk]

thanks

[candid ore]

stupid asf, Just sat in the queue to log into my death screen from last wipe just to not be able to spawn. Not sitting in 600+ queue im good.

[near halo]

Nothing that we can help, it's a Rust bug

[unique bone]

Hello

I just saw that I pay for vip pass and I want to cancel it

I wanted only for a month and I payed idk exactly how many

[shy remnant]

!cancel

[marble mantle]

Hey, @unique bone

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[shy remnant]

Make a #payment-support ticket for refund requests if it fits our ToS but first cancel your subscription

[unique bone]

Where can I do that?

[shy remnant]

A payment support ticket ?

[unique bone]

Cancel first

[shy remnant]

.

(https://donate.rustoria.co)

[unique bone]

Thanks my friend I cancelled it

Now for the ticket I hope to find a solution because I played 1 or 2 months at the most and I paid 15

[west slate]

any idea on why i am getting bad ping? i was getting good ping always but now i am lagging in the server only, not anywhere else
i used to get like 7-10 ping
now 200-3000 ping

[gritty estuary]

Guys, how to log in

and verify

[versed quartz]

!verify @gritty estuary

[marble mantle]

Hey, @gritty estuary

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[versed quartz]

There you go ;)

[gritty estuary]

thx

[versed quartz]

Typical responses take 1-3 Business days

[unique bone]

Thanks for information

[steel dagger]

I can't make tickets, the admins blocked me from someone who can help me personally

[lilac vault]

hey isnt queue spot supposed to be reserved for sometime after the update? my spot is never reserved

[steel dagger]

i need a admin

<@&274971100184576010>

[raven mist]

?

[steel dagger]

hacker in long

[marble mantle]

Hey, @steel dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steel dagger]

i have so many videos and combat logs

[raven mist]

And you got blocked from the tickets?

[steel dagger]

every day i submit the ticket for this guy

[steel dagger]

yes any admin blocked me

[raven mist]

So maybe the guy isnt cheating? if you do it everyday and he is not banned yet

probably a good reason why you're blocked; tagging us here is not a way around it

[steel dagger]

The admins have never been able to see it because when they read my ticket he is asleep

is hacking 100%

[sage timber]

skill issue

[raven mist]

You are not blocked from the tickets?

is this your id? 76561197997894101

[raven mist]

You're not blocked

your attachement is to big

[steel dagger]

When I complete the form this appears

[raven mist]

Try again

[steel dagger]

ohhh ok

[steel dagger]

ty

[violet needle]

@raven mist your a piece of shit

[raven mist]

Find another server to play

[sage timber]

[wicked sand]

I’m lagging hard playing on rustoria long but my internet and pc is fine and my friend is not lagging either; I live in Texas does this matter? <@&274971100184576010>

[tidal zodiac]

i need help admin

<@&274971100184576010>

[raven mist]

Giving us some context before tagging would be nice

[wicked sand]

Is my connection to the server just shit? I don’t understand why I’m rubberbaning all over the place .-.

[raven mist]

Possibly, make a #network-support-old ticket please

might be regional

[tidal zodiac]

I was banned for hacking, although I played before 4 days after the vape, I guess why I was banned because I mistakenly logged in from my 2 computers to another account where I was banned half a year ago for multi-account, I forgot that I was banned on your server. And I got a ban for the main one due to the fact that I am connected to the same wi-fi network, please tell me why I am banned. I am ABSOLUTELY clean. It's a shame because I've been playing on your projects for a long time

[last portal]

!appeal
Steam Id; 76561199367339493
server Rustoria EU Medium
issue: server ping is spiking bad;for some reason today, when I was standing afk on the beach, I received a ban on a medium, when I wrote a ticket I saw that I was banned on the main 14 months ago, although about 14 months ago, I bought a plant

[polar flume]

!QUE

is there que protection guys

[acoustic ingot]

i have submitted an appeal via the website

[polar flume]

on toria

[steel dagger]

you see my ticket

@raven mist

[acoustic ingot]

im sure double pinging him will help

[true walrus]

/report

[marble mantle]

Hey, @true walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

I got 1 week of bans and just when I looked at my bans there was 1 minute left and now I'm trying to get to the server I still have the bans.

[last portal]

!appeal

[marble mantle]

Hey, @last portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tidal zodiac]

<@&274971100184576010> unblock my account, I was banned by mistake. I joined from a friend's account where he was banned from your project. I forgot to log out of his account, joined EU mondays, then switched to my account and got banned for hacking. It is noteworthy that I played on it for 5 days, and the ban was allegedly received 4 months ago

[light summit]

!appeal - hello, please submit an appeal if you'd like an admin to look into this and do not tag them here 🙂

[marble mantle]

Hey, @tidal zodiac

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[novel dragon]

/ticket add

[marble mantle]

Hey, @novel dragon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[void holly]

fix your fucking shitty ass server

[novel dragon]

i can play raid sim but i cant move in us main?

[void holly]

lost 3 full invnentories because of ur dumbass server crashing for some fucking reason kicking over 500 people

[steel dagger]

Ticket #d5f78f please this is my ticket i submit the tickets past 1 hour

[bleak topaz]

!appeal

[marble mantle]

Hey, @bleak topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[buoyant beacon]

<@&274980199668645888> need help

where can i make a cheater report ticket?

[gloomy sparrow]

!report

[marble mantle]

Hey, @buoyant beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bleak topaz]

!plate can i get quick response for appeal?

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[edgy vault]

Monday server is trash, you need to fix the server kicking people or turn the queue forgiveness buffer of 5 minutes back on

Having VIP on one server should at least turn the 5 minute queue skip back on, this is terrible to get kicked and have to wait again

[rough forge]

yo boss do u think u could look into my ticket... somehow im banned for cheating 9 months ago on eu main when im us and played the server 2 weeks ago plz help

idk if u can check my play history

but like i literally logged in 6/27 and im banned 9 months ago

@gloomy sparrow

[steel pollen]

are there admins online? who can review a ticket on the site

[exotic mist]

i cant connect to us long

can someone help?

[fierce lagoon]

i not conect in sever

[exotic mist]

connect attempt failed

[manic bridge]

How can i turn off auto billing? cauz it auto renewed my monthly subscription

[exotic mist]

when i tried to follow via steam friends i get "appid " error

[tawny shoal]

I believe you can cancel a subscription on the vip store if you click on account in the top right. Otherwise make a ticket in #payment-support

[shy remnant]

!cancel

[marble mantle]

Hey, @manic bridge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[wintry karma]

hey any admins on?

[steel pollen]

no

admins afk...

[shy remnant]

For what ?

[shy remnant]

Oh you’re a new admin?

[wintry karma]

I need help, my whole base got deleted in game so im not sure if they thought i was a cheater or what but very messed up

just wanna find out why they did this lol

[shy remnant]

Uh, like suddenly when playing or you reconnected and the base was gone ?

[wintry karma]

yeah the ladder

[shy remnant]

Excuse me ?

[wintry karma]

yes i disconnected then base was gone

[shy remnant]

What server ?

[wintry karma]

rustoria

[shy remnant]

There is a lot of Rustoria servers bud

Which was one it ?

[wintry karma]

oh i reconnected and again and my base is back

[shy remnant]

Then it was most likely the wrong server you re-connected to

[wintry karma]

the ladder means the last part of what you said btw. is someone said i want a apple orange and a grape the ladder would be the grape

[shy remnant]

Oh, did not know that

[wintry karma]

might be a local thing

it was the right server, ive never seen that happen before in all my years

[shy remnant]

Glad it’s solved anyway

Have a good game

[wintry karma]

thanks for you help!

[lapis edge]

how can you report cheaters

[agile knoll]

!ticket

[marble mantle]

Hey, @lapis edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic flume]

@torn heart look md pls

[hearty fulcrum]

!report @remote stone - Please do not call out cheaters here or anywhere. We do not accept reports over discord. If you'd like an admin to investigate, please create a ticket using one of the methods below:

[marble mantle]

Hey, @remote stone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steel pollen]

admin check ticket in site!

[gloomy sparrow]

Tickets are viewed in the order they come in

Please be patient

[steel pollen]

@gloomy sparrow approximately how long to wait? I've been waiting 4 hours

[eager patio]

is there a connection issue going on with texas or central since the hurricane?

few people just have 3k ping?

any clarification on that if able?

[dense bough]

ughhh Idddk how to fix this, anyone know how to fix this?

[jovial widget]

I need support

[lucid briar]

has the sub to youtube for 2 points ever been resolved? ive been asking since christmas...

[spice crypt]

!Ticket

[marble mantle]

Hey, @jovial widget

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

Hello guys i need a support please.

[steel dagger]

long down

[bold tulip]

<@&274971100184576010> Long Down do some

[steel dagger]

I don't understand what the Rustoria admins do. I made a ticket 4 hours ago and they still haven't answered it or looked at it. It's incredible the bad attention they provide and I'm a VIP.

In addition to the fact that the long falls every day and goes backwards every day

<@&274971100184576010>

[plucky shale]

preach it brother!

[novel turret]

they only care abt when creators make a ticket to get their teammates queue skipped

never seen admins respond faster than that

😭

[full rose]

Hey <@&274971100184576010> I think the servers might be down idk maybe check them

[near halo]

!mapfiles

[marble mantle]

Hey, @dense bough

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[versed ivy]

Best rust player NA

[viscid forge]

another day. another rollback.

[plucky shale]

hey at <@&274971100184576010> please. we want to play your server that we paid good money for.

[median estuary]

us long is the only one down, again

[smoky cape]

!ticket @plucky patio

[marble mantle]

Hey, @plucky patio

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jovial widget]

!ticket

[marble mantle]

Hey, @jovial widget

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sterile cairn]

how do i make a ticket on a radar cheater ??

[noble terrace]

US Long is booting

[noble terrace]

!ticket

[marble mantle]

Hey, @sterile cairn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

!ticket

[marble mantle]

Hey, @clever matrix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

stop calling him out publicly

[spark aurora]

i just got banned on rustoria 5x s/d/t for being more than a trio???

we had people raid us and they failed and brung up being more than a trio and faslely reported us.

[oak tusk]

!ticket

[marble mantle]

Hey, @oak tusk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[surreal prairie]

Why did they close the 500 US LONG seats?

[polar cairn]

Are you talking about VIP?

[surreal prairie]

no, I'm talking about the 500 slots that were available today and the previous days. Currently there are only 425