support

[pale fossil]

does EU Mondays force wipe?

[wispy dirge]

Restart Rust

You can make a ticket via https://rustoria.co/support/report and an appeal via https://rustoria.co/support/appeal

[languid jackal]

что делать если я не могу подключиться к серверу с причиной: Hacking

[wispy dirge]

On force wipe day, yes.

[pale fossil]

then this monday is force wipe? weekly or monthly?

[wispy dirge]

!force - First Thursday of the month

[marble mantle]

Hey, @pale fossil

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

[cerulean marsh]

what are the rules against VAC banned acounts again ?

[south frigate]

how long does it take for a ban appeal take to get checked out?

[tranquil ivy]

Admins check my ticket on the Rustoria website,Steam id:76561198952552542

[ancient storm]

rustoria us main, fly hacker selling fert, he has auto clicker too

[wispy dirge]

?report

[marble mantle]

Hey, @ancient storm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ancient storm]

submitted

[jovial prism]

i pay vip and i have a queu

[north sparrow]

points say they are being distributed, yet no one is getting any

[toxic shard]

#payment-support

[raven mist]

Devs are aware of that and working on it

[north sparrow]

thanks

[jovial prism]

Admin please i have a queu and my base getting raided!! a create a ticket!!

[toxic shard]

There is nothing admins can do about that

[ocean void]

did you guys mean to remove a couple shops at outpost on 5x solo/duo/trio? one was the vending machine with test Generators and auto turrets

[raven mist]

Force wipe messed up a bunch of stuff including the vending machines, make a ticket and we can check it out ^^

[ocean void]

appreciate it

[sand marsh]

Hello, where can i write a ticket?

[agile knoll]

!ticket

[marble mantle]

Hey, @sand marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder trench]

hello, I want to talk to the admin. I was banned from all your servers for hacking. although I didn't even understand why, how much is this ban

Please help me

[patent bolt]

point system isnt working on the us 5x

[hearty fulcrum]

you can speak to the admin by making an appeal at https://rustoria.co/support/appeals

[patent bolt]

saids received points but earn nothing in shop

[hearty fulcrum]

hello, thank you for letting us know. is this affecting only you or other people as well? how long has this been an issue for you?

[hearty fulcrum]

also is this the trio 5x or no bps 5x?

[elder trench]

1 month has passed since the ban

[left ivy]

please open up eu long i have been in queue for 5 hours

[elder trench]

I get banned on a server such as rustoria.co BR long

and how much is the ban for hacking?

I'm sorry, I didn't understand

I was banned only on your servers for hacking

how to understand how long you have been blocked

how to understand how much I was banned

[visual elm]

+++

[main crown]

I need help with an unban, its my first offense

[elder trench]

+++

[main crown]

Bro you are hacking there is no unban for that

[elder trench]

I DID NOT HACK INTO MY ACCOUNT, THE BAN IS NOT COUNTED

[pulsar grotto]

!banappeal

[marble mantle]

Hey, @main crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south frigate]

How long does it normally take for a appeal response?

[agile knoll]

1-3 days

[south frigate]

okay thank you

[patent bolt]

no bps

its not working at all, Ive confirmed with other players in game as well

[elder trench]

HOW LONG IS THE BAN FOR HACKING?

[raven mist]

Yeah this has been forwarded to the devs

[patent bolt]

Thank you

[elder trench]

HOW LONG IS THE BAN FOR HACKING?

[near halo]

Permanent

[elder trench]

I didn't hack it.

[meager dock]

x10 server eu 76561198843960881 playing with cheats he name ZIPPO

[near halo]

!appeal Make an appeal, please

[marble mantle]

Hey, @elder trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[main crown]

the problem is that when I go to the website to appeal, in the section for mute/ban there is no ban when searching for "ban" and no mute when searching under the section of "mute". It says "Ban not found" .

[elder trench]

I submitted an application, they said it was refused on the website

what to do

[toxic shard]

Once an appeal is denied the case is closed

[elder trench]

for hacking a ban on life ?

[night yoke]

ayo i linked my steam group and its not verifying in game

[elder trench]

for hacking a ban on life ?

[dusk anchor]

Don't have a dev connected? to see the shitty lag that is in BR LONG it is impossible to play

[main crown]

Can any support member join the Waiting For Support vc for a brief talk?

[elder trench]

for hacking a ban on life ?

[raven mist]

Yes

[elder trench]

But I didn't do anything forbidden.

[sacred spindle]

Hi I turned my vpn on like usual to play rust but when i join rustoria it says ban for hacking i think the vpn it connected to is banned? Can admin help

[elder trench]

I beg you to unban me, I didn't do anything bad.

admin help

[sacred spindle]

im using private internet access

[violet kernel]

hello

admin bro

Hello admin, good luck, can't you upgrade this us long?
@torn heart

[mint gate]

hello

[mellow tundra]

#368790610783764480 @mint gate

[mellow knot]

past 4 times points have said come through, checking in the shop no points have been added

and ive linked everthing

[raven mist]

Issue on our end, devs are aware and on it

Broke due to recent FP update unfortunatly!

[mellow knot]

cheers for da help

[dusk anchor]

Is there even a dev there to see the lag of the br long? It's really bad to play like this

[cerulean brook]

why i need wait que i have vip wtf ??

[neat pumice]

#payment-support

[sacred spindle]

can you help me

[sacred spindle]

or u whoevers active

[neat pumice]

This isn't going to be fixed today I'm afraid

It's a significant undertaking to undo the damage done by today's update

[sacred spindle]

i connected to a banned ip on my vpn i think heres my steam id 76561199287651613

[neat pumice]

oh

you're just replying to random messages, thought you were asking about the points

[sacred spindle]

no im talking about when i loaded in after i restarted my pc it auto banned me for hackng so im like 99% sure it put me on a banned ip

[neat pumice]

Sorted, can connect in 5-10 minutes

Don't spam connect before then

[sacred spindle]

sir yes sir

thank you for your time

[hushed trench]

I crashed after sitting in a 10hr queue is there anything you can do as the grace period didnt work

[sacred spindle]

one of the admins can skip u in probably if u beg enough XD @hushed trench

[hushed trench]

So fucked sat in it all day

@neat pumice

[nocturne adder]

!pop

[marble mantle]

Hey, @nocturne adder

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[alpine flint]

any update on the point system not working in the 5x?

[raven mist]

Hopefully fixed tomorrow ish, fp update broke lots of plugins which is still being fixed by the devs

[alpine flint]

alr thank you

[raw hamlet]

i need support imeditaly

this guy has been blantantly cheating for 3 days

and my whole team reported him

can a mod help me

[hearty fulcrum]

hello did you create an f7 ticket?

[raw hamlet]

yes

like its so blatant

[hearty fulcrum]

!report - rustoria admins cannot see your f7 tickets. if you would like a rustoria admin to investigate, please follow one of the two methods below

[marble mantle]

Hey, @raw hamlet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raw hamlet]

can i get in a vc with a mod?

please?

[hearty fulcrum]

what for?

[raw hamlet]

to explaing

please u dont understand hes putting us through hell

i walk outside of base and get doubled

[hearty fulcrum]

i understand, and i could get in vc with you, but i cannot help beyond suggesting that you create a ticket and wait for an admin to review it.

[raw hamlet]

ok

vc pls

do i join waiting support?

@hearty fulcrum

[thin plover]

make a ticket

we don't take report off discord

an actual ticket using /ticket in game

[raw hamlet]

I did

[candid loom]

is there a way to bind "wave" to a key ?

[jovial plinth]

write to the console (F1): bind "button" "gesture" + gesture type
Example:
bind keypad1 "gesture wave"

[fickle glade]

Is there anyway to escalate a ticket?

[whole valve]

why arewe not getting shop points

[noble terrace]

For what reason?

[noble terrace]

What server?

[whole valve]

10x EU

[noble terrace]

US or EU?

thanks lol

Will forward to devs

[boreal oxide]

Seems like its a FP issue

[whole valve]

id like 100 shop points for discovering it broken

[boreal oxide]

300 shop point compenasation sounds about right

[timber crescent]

Still no shop points?

[boreal oxide]

no, fixed tomorrow they say hopefully

[timber crescent]

Ahh. Solo duo tri 5x broken as well

[noble terrace]

Forwarded to devs

[timber crescent]

Via ticket in game?

[noble terrace]

No I meant I forwarded it to them lol

Thank you for the heads up though

[timber crescent]

Yeah my fault. I should learn to read. Lol Thank you.

[noble terrace]

All good ty!

[fickle glade]

We have a cheater who is very blatant. I made tickets but afraid it will only be viewed when they’re afk and nothing will be done.

[noble terrace]

Unfortunately 99.9% of the tickets we get are about suspected cheaters, so there is no way to prioritize your ticket over others

We will get to it as soon as we can

[fickle glade]

👍

[true tree]

my game keeps crashing what do i do to fix that

[analog garnet]

on US long my sprinklers wont work, fluid wont flow and I asked in chat and other people are having the same issue

[wispy dirge]

?report please create a ticket and we can take a look soon. Please upload any evidence you have.

[marble mantle]

Hey, @granite sleet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

Have you verified your game files?

[true tree]

doing that now

[candid loom]

@compact wyvern sprinklers are broken again ?

[analog garnet]

yes

it wont work

[candid loom]

old pronlem on this server, though they would fix it by now

[umbral star]

hello any admins here?

[noble terrace]

what's up

[noble terrace]

still an issue?

[umbral star]

im on rustoria EU small, been waiting on smoil for 30 min while its been beeping

rads and stuff for 30 min

[noble terrace]

yeah you cant camp oil rig

they added that to the game a few months ago

[umbral star]

im 3 squares away

[noble terrace]

Down time is longer than 30 minutes

[umbral star]

when its beeping?

[noble terrace]

Yes

[umbral star]

alright

[patent bolt]

still no shop points in the us 5x

[tight moat]

You guys have some random going around trying to maybe scam on steam saying they're a rustoria admin xD

[solemn grove]

<@&274971100184576010> rustoria eu 10x lagging

[umbral star]

how far out do you have to be

[halcyon sun]

how do i report a cheater

[noble terrace]

Minimum 3 grids

But takes time

[noble terrace]

!ticket

[marble mantle]

Hey, @halcyon sun

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon sun]

ty

!ticket

[marble mantle]

Hey, @halcyon sun

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[worldly meadow]

I need help

[tight trout]

Will there be comps for points sent out?

[worldly meadow]

!ticket

[marble mantle]

Hey, @worldly meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble summit]

hello I just got banned on rustoria medium us

[ivory sphinx]

Hey I just got banned on rustoria medium US?

[noble summit]

for playing with hacker when I got given a base

[noble summit]

I gave you the base

that was given to me

[ivory sphinx]

AA23?

[noble summit]

and we both got banned LOL

yes LOL

[ivory sphinx]

How did u get the base lol

[noble summit]

someone gave me base

code

[ivory sphinx]

oh well shit lol

u can give bases away wtf lol

[noble summit]

where are tickets

dude you can def give your base away

[noble terrace]

!appeal

[marble mantle]

Hey, @noble summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory sphinx]

I just read the rules lol

And theres nothing about giving bases away on official lol

[noble terrace]

You’re allowed to give bases away on official. But if someone gets banned for cheating in that base it will work against you

[tight trout]

oh official didnt notice that

apologies

[ivory sphinx]

Yeah me and my trio were given loot from the base,. We haven't done anything except die a lot today 😂

@noble terrace So what is my best option here? I have been playing 9k hours with no blackmarks on me. So I really want to get this resolved.

[noble terrace]

!appeal

[marble mantle]

Hey, @ivory sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

Submit an appeal and the admin who banned you will review it

[ivory sphinx]

Alright thank you, have a good night!

[true tree]

i need help my game keeps crashing and i keep getting a error code 30005 what do i do

[noble terrace]

Verify game files if you haven’t already

[true tree]

ive done that already

[noble terrace]

Might need to uninstall and reinstall then if your game is completely crashing

[true tree]

ok

[noble summit]

I have made a ticket on website

@ivory sphinx im sorry brother I didnt know that would happen

[ivory sphinx]

@noble summit its okay man, maybe hit me up with a lil bit of scrap? 😛

[noble summit]

im banned too

[coral lodge]

vpn ban 76561199728505659 admin

[ivory sphinx]

When we get back lol (If)

Allllllll my doors are open and Im in my lowly solo base 😂

[noble summit]

I was bagged to craft a rocket and they forgot the bag there and I heard one say the code when I was ratting in there awhile ago and I saw them get banned and spawned there today and got everything

thats crazy that they were cheating

[ivory sphinx]

ohhhhhh jeez, and look where ur ratting landed us 😂

[noble summit]

is there a way to see what admin banned you?

[lyric valley]

Frank bone (hacker) has a teamate on rustoria medium hasnt been banned yet, base in t4. Name is tasty penguin

[near halo]

!report Please, make a ticket

[marble mantle]

Hey, @lyric valley

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble summit]

thats me

and I wasnt playing with a cheater

I will be unbanned

[severe wasp]

does the appeals send you a dm on discord when they respond

[noble summit]

and im getting raided while false banned nice

dude im getting raided and false banned

dude you gotta be kidding me

[grave kiln]

dude u gave me the codes and loot and got my entire team banned to lol i cant submit a ticket either gg

[noble summit]

why cant you submit a ticket?

thats legit insane

only raided cause I got banned...

[north sparrow]

maybe don't team with cheaters

[noble summit]

and to top it I was false banned

[noble summit]

I didnt

I was bagged in to craft rocket

[north sparrow]

been a while now, the points from being on all day gonna show up or we shit outta luck?

bad luck, gotta watch out which cheaters you help out

[noble summit]

you are a pussy

for raiding us knowing im false banned

[north sparrow]

sounds like an intellectual, actually lol beat everyone else to it

[opaque quartz]

is there no ticket system here

[noble summit]

its on website

[somber moon]

painting on wooden signs only works for first 5 minutes after that it doesnt work at all until i reopen rust

any help is appreciated

[lyric basalt]

!ticket

[marble mantle]

Hey, @opaque quartz

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[opaque quartz]

whats et for ticket response

[noble summit]

been waiting over an hour

but my loots already full gone rip

[opaque quartz]

well ive been getting roof camped for 3 hours

by a kid with esp , who is screaming outside of our base

[near halo]

!report

[marble mantle]

Hey, @opaque quartz

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[opaque quartz]

ive done it just waiting on response

nobody answering tickets rn wtf?

[lyric basalt]

You've made your ticket 17 minutes ago. You will need to give us some time to investigate your report

[opaque quartz]

you dont need to investigate i have clips lmao

you should watch what this kids doing and ban the fuck

[lyric basalt]

We need to gather our own evidence before issuing a ban

[opaque quartz]

how would u gather evidence

it is happening to me i have the evidence

[thin plover]

!appeal

[marble mantle]

Hey, @noble summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opaque quartz]

you guys have sick ticket response time

[thin plover]

we can't ban off YOUR evidence, it helps a bit but we have to get our own as we are official servers and Facepunch wouldn't be really happy if we started banning people left and right off players evidence only

[opaque quartz]

im on the modded server wym

[coral lodge]

vpn ban 76561199728505659 admin🙈

[tulip otter]

brazil long is lagging continiously

[candid tulip]

My name on rust has been feggol since 2013 and it was the first username I used on adventure quest in 2007 and I just got banned from a rust server for the first time ever because of it. Literally a random asspull name when I was five.

Rustoria US Main, was told to change name and relog.

[balmy cypress]

?steamid

[marble mantle]

Hey, @candid tulip

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[candid tulip]

76561198122270265

[warm monolith]

i get connection attempt failed error on 10x guys, i can not take on another servers

[sleek shale]

is eu main resetting or something?

[warm monolith]

hey @balmy cypress can u help about connection attempt failed error?

[hot hare]

@balmy cypress

[half sand]

1

[hot hare]

@balmy cypress Hello, Luke. Why was my Steam account banned and I was asked to come to you for help?

[balmy cypress]

Message me with your Steamid @hot hare

[hot hare]

76561199696923895

[trail widget]

<@&274971100184576010> Dear management, I can't join the game, there is no injunction notice in the appeal ticket, please help me check it

[near halo]

What's the disconnect message when you try to connect?

[trail widget]

hacking

[lyric basalt]

!steamid

[marble mantle]

Hey, @trail widget

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[trail widget]

76561199728505659

[lyric basalt]

Have you made appeal ?

[trail widget]

Yes, the appellate system doesn't have an injunction prompt

[lyric basalt]

I cant see your appeal

can you post here number of your appeal ?

[trail widget]

Tickets cannot be submitted without ban information

[lyric basalt]

Send me DM

[stark quiver]

This hacker is looking for someone to kill him Ticket #0353d2

[hot hare]

Are you online? @balmy cypress please help me with this

[lapis edge]

are the sprinklers bugged on this server?

[lyric basalt]

which server ?

[lapis edge]

us long

i dont get any water outpot at all from a wter barrel

its connected to a pump

[lyric basalt]

Will forward to devs thanks for report

[peak root]

Admin, how the fck i die when i sleep?

We did nto get raided, i wake up and im dead? i had all my stuff on me..

[peak root]

Can you help me with this?

[flat viper]

can anyone help me w my ban on 2x rustoria?

[thin plover]

!appeal

[marble mantle]

Hey, @flat viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat viper]

already did but its been 2 days and i dont know where you guys respond at

[thin plover]

1-3 BUSINESS days

[flat viper]

ik

but where do you guys respond at?

[peak root]

Hi, can u guys help me with glitches? I died in my sleep and lost loot?

or just to bad

[thin plover]

nothing we can do

[thin plover]

you can check on the website

[flat viper]

i checked nothin there

[thin plover]

oh it's because it was denied

find somewhere else to play

[flat viper]

another 1

[thin plover]

another 1 what

I guess we'll never know

[normal jewel]

where i open a ticket for a cheater

[marble mantle]

Hey, @normal jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lusty root]

guys fix eu main its still laggy 3 days guys 3 days

you will just lose players if it goes like this

[sleek shale]

Literally unplayable rn

[lusty root]

Rustrollia

[last mulch]

"Kicked: No Reason Given"
Shitoria

[coral summit]

help, I bought VIP status on EU Long, but the queue is not skipped

[wispy dirge]

Please create a ticket in #payment-support and that team can take a look.

[coral summit]

Ok, thank

[wispy dirge]

Rejoin and see if it does it again.

[last mulch]

the problem is i kicked without reason

[wispy dirge]

?steamid

[marble mantle]

Hey, @last mulch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grand burrow]

Everytime I try logging onto us long it kicks me out and says I have been banned for hacking even though I never cheated could I get some help

[serene crow]

how long does it take to disconnect while afk in rustoria Sea long?

[tulip otter]

is br long on?

[hexed nimbus]

!appeal

[marble mantle]

Hey, @grand burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

think it was around 20 min

[frozen girder]

why the command auth dosent work?

[raven mist]

What server?

[frozen girder]

the x2

[raven mist]

Doesnt work on the 2x

[frozen girder]

x2 vanilla

[raven mist]

Its not there, only modded above 2x

[frozen girder]

ooo ok ty thow

[raven mist]

as its still "vanilla"

[median tree]

plizz ban cheater

[quasi dew]

Dont call out cheaters in support! Please make an Report

!report

[marble mantle]

Hey, @quasi dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[median tree]

!report

[marble mantle]

Hey, @median tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[median tree]

/ticket

[marble mantle]

Hey, @median tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wooden dune]

why do i get que after i got kicked from server?

no crash protect?!

[quasi dew]

I think you usually have 5 minutes to rejoin.

which Rustoria Server you play on?

[wooden dune]

medium

medium eu

i got right back on

[quasi dew]

All EU servers should have this. I can't explain it any other way, otherwise I'll wait and see 🙂

[wooden dune]

wow its 100p que its going to take forever💀

[quasi dew]

#announcements message

[wooden dune]

well get crash protection on your servers

[quasi dew]

What I said is not correct. I apologize for that. You can read more about this here.

[ionic sedge]

It is not against the rules to have the same ingame name as someone else right?

[raven mist]

Correct

[ionic sedge]

Ty.

[devout python]

Any admin online

To help me in game?

I accidentally up a Triangle to stone and i cant destroy @raven mist can u help me pls

[serene crow]

soft side it

[devout python]

It's going to take a long time

[quasi dew]

We dont help with that ingame. You have to detroy it by your self.

[stark thistle]

hello

any supoorts or admins ?

[gloomy sparrow]

yes

[stark thistle]

need help in ticket

[gloomy sparrow]

What kind of ticket? Report, payment, network?

[stark thistle]

Appeal #65f918

[gloomy sparrow]

Please wait for the banning admin to respond

[stark thistle]

sure

[brisk pond]

how can i open a ticket ?

report

[marble mantle]

Hey, @brisk pond

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[weak fulcrum]

hi, I already paid the chargeback fee but i’m not getting a response

[raven mist]

Wait for them to respond

they'll get to you

[weak fulcrum]

alright, thank you sir

[hollow pebble]

hello, i have a person impersonating a rustoria admin on steam. I can send his steam link and his chats, would prefer to do in dms or in ticket form.

[lean linden]

We know about it . . perhaps report it to steam

[lean linden]

!scam

[marble mantle]

Hey, @hollow pebble

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[hollow pebble]

okay ill do that, wanted to just give a heads up.

[lean linden]

Thank you Kindly (;

[opal frigate]

Hey I just submitted a ban appeal, I was banned for "playing with a hacker". My friend has gameplay footage of his own of any kills that we both felt might look suspicious. Any idea on how soon I would recieve support on my appeal?

I need help with appeal ticket Appeal #54f294

[lean linden]

1-3 business days is the standard response time . . could be less

[opal frigate]

oof. Alright, thank you.

[wheat pewter]

admin

[shy remnant]

player

[wheat pewter]

i was playing rustoria eu medium on force for like 4 hours then hopped off and tried to hop on it again and says im banned and the ban was a month ago for hacking??

[shy remnant]

!steamid

[marble mantle]

Hey, @wheat pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wheat pewter]

76561199205510012

[shy remnant]

You just have multiple banned accounts

Make appeals

[wheat pewter]

aight okay

[hard condor]

What is the automatic translation code for turning off the server

[ivory forum]

I got banned just like that, stood in queue, came = banned for Hacking. Maybe this is a mistake? 76561199314389755

https://imgur.com/a/30EFY7G

[rugged abyss]

When EU Monday will wipe ?

[stoic night]

got banned on rustoria long for no reason

[ornate osprey]

on EU Monday will be Global wipe?

[stoic night]

76561199245248958

[violet kernel]

<@&274971100184576010>

got banned on rustoria long for no reason

[raven mist]

!steamid

[marble mantle]

Hey, @violet kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ivory forum]

<@&274971100184576010>

[raven mist]

Checking

[ivory forum]

ok

[raven mist]

no need to tag for that btw

[violet kernel]

1201087250

!steamid

[marble mantle]

Hey, @violet kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Not correct, i need the steamid64

[stoic night]

pls lmk im tryna join this raid

[violet kernel]

Where do I look at it?

[raven mist]

Just login and it will tell you the steamid

[raven mist]

Checking

[raven mist]

U can join again

[ivory forum]

unbanned?

[raven mist]

Yes

[stoic night]

got you thanks

[ivory forum]

thx

[violet kernel]

76561199161352978

[raven mist]

Can join again

[stoic night]

bet that

[raven mist]

Looks like a legit ban, appeal on bans.rustoria.co

[violet kernel]

76561199161352978

[raven mist]

Looks like a legit ban, appeal on bans.rustoria.co

[violet kernel]

I didn't do anything but I was playing normally

[raven mist]

Your friend was gamebanned

[severe galleon]

a fake admin on steam is trying to make me vote for a skin, what should I do to report him?

[raven mist]

Report them to steam please

!scam

[marble mantle]

Hey, @raven mist

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[severe galleon]

thx

[violet kernel]

I wonder which friend of mine?

[raven mist]

"skay"

[violet kernel]

I wonder what trick he used or not

[raven mist]

Thats a question for your friend

[peak root]

admin can u check cheater out on eu long? Just look log and u can see it

Insta kill 3 people solo

[violet kernel]

I'm asking, the guy doesn't use cheats or anything, but what does it matter, we've been playing for how many months?

[raven mist]

He is gamebanned sir

[raven mist]

!report

[marble mantle]

Hey, @peak root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[violet kernel]

Okay, let's say it is banned, can we enter?

[raven mist]

No, you will be unbanned in 7 days

[amber tangle]

hello

ım skay

[violet kernel]

Sir, what did we do to get banned for 7 days?

[raven mist]

Having someone who got gamebanned in your team. So you're banned for playing with a cheater

[amber tangle]

ı dont know what trick ı used

[raven mist]

🤷

[violet kernel]

Sir, you don't say what trick she is using, but you say she is using cheats, what trick is this?

[amber tangle]

are you kidding me

how many days did ı get banned

[violet kernel]

<@&274971100184576010>

[peak root]

I made onlione report, how do i see if i get rresponse?

[violet kernel]

<@&274971100184576010> The report has been prepared, but when will it be answered? We want an answer immediately because we do not use cheating.

[gloomy sparrow]

Your teammate was game banned

[gloomy sparrow]

Did you make it ingame or on the website?

[violet kernel]

Sir, are you going to say the same thing 10 times?

[gloomy sparrow]

No, this was a ban given by EAC not us

[violet kernel]

But he doesn't use cheats, he won't hide it, we will object, we are Turks, we earn money hard, please help.(

[amber tangle]

how many days did ı get banned

[tawny salmon]

if he got gamebanned he is cheating 90%

[violet kernel]

Sir, there is no cheating, come on, the computer gets by with millions of checks, but the man doesn't use it.

[gloomy sparrow]

Your ban is perma unless eac decides to lift the ban

[gloomy sparrow]

Tell your friend to make an appeal with EAC

[tawny salmon]

its and anti cheat ban they are almost never wrong

he probably just hid them from you

[violet kernel]

Is there a link where to apply?

[peak root]

Ingame mate 😄

[gloomy sparrow]

./ticket list

[gloomy sparrow]

https://www.easy.ac/en-US/support/contact/appeal

[violet kernel]

No he can't hide it, he doesn't even play that well

[tawny salmon]

maybe esping

there is a lot of cheats and u can hide it very well

[violet kernel]

No sir, no, oh no

[neat pumice]

Statistically, there is a much higher chance that you friend is lying to you, to save face, than that EAC has false banned them. Sadly we see this all the time 😦

[violet kernel]

The man is not lying, what if we found out what trick he used?

[tawny salmon]

he probably was if he got gamebanned

[amber tangle]

can you tell me what trick ı used

[stiff heath]

dear support and admins. i was in the eu medium rustoria sv that my game crashed for no reason and after 5 sec of joining i was in queue with 128 players ahead. pls reslove this issue and let me enter the sv.

[noble terrace]

You were game banned by Easy Anticheat. You need to appeal with them. Your ban was not issued by us.

[gloomy sparrow]

We do not have a grace period

[stiff heath]

<@&274971100184576010>

[gloomy sparrow]

No need to ping all the admins i already responded to your question 🙂

[violet kernel]

My friend objected, when will this be answered?
<@&274971100184576010>

[noble terrace]

We are not EAC

We do not have control over EAC bans

[violet kernel]

How many days will you receive an answer?

[noble terrace]

My friend, we are not EAC

[gloomy sparrow]

https://media.discordapp.net/attachments/360757201566171137/1259502529033797702/image.png?ex=668beaa3&is=668a9923&hm=9dbc1e4bdb4be8db8a0052780e8ec61df2590bd522bd4cbbdaf89fa68a9b3e07&=&format=webp&quality=lossless

[sinful compass]

FIX FUCKING LAGS EU MAIN!!!

[hot hare]

Why did my normal play block my game and send me to discord to find luke?

[ivory sphinx]

Any admins I can PM, I don't really want spam this chat about an appeal

[noble terrace]

@balmy cypress would like to speak with you

[noble terrace]

?steamid

[marble mantle]

Hey, @hot hare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

Unfortunately you just need to wait for the admin in charge of your ban to get back to you

[ivory sphinx]

It just makes me sad that I pay for the VIP, but I get banned because someone gave me their base. I was just tyring to have a chill wipe lol

[noble terrace]

The only thing VIP grants you is queue skip. There are no other advantages to it besides that I'm afraid

[hot hare]

76561199696923895

[steel drum]

Can someone unmute me or tell me why I got muted 😄

[noble terrace]

Luke will message you when he is free

[hot hare]

ok

[near halo]

dont unban this kid look at his profile dude

[neon matrix]

yoooo wtf happened to the no bps 5x

[noble terrace]

You should be unmuted now

[neon matrix]

i can’t load on

[noble terrace]

But let me know if you aren't and I can fix it

[steel drum]

Thank you.

[noble terrace]

US servers are going through daily restart

[hot hare]

What happened to my profile?

[neon matrix]

oh fr?

how long does it take

[noble terrace]

~10-15 minutes typically

[ivory sphinx]

Can I tell who was the admin who banned me?

[noble terrace]

Unfortunately, no. We do not give that information out

[unkempt lion]

Yo do you think the 2x vanilla could get a bigger map next wipe so we can play with the traveling vendor if possible?

[noble terrace]

I see you put it in #feedback-suggestions already, so it will be reviewed

[unkempt lion]

Okay I was just wondering

[steel drum]

I am still muted for 8 hours. No clue why btw.

[noble terrace]

will check again one sec

[noble terrace]

try now

[steel drum]

Thank you

[cursive elbow]

I need help with payment issues, I have just bought VIP but cant connect to the server without getting in que

[noble terrace]

#payment-support ticket please

[ivory sphinx]

you know the worst part. I planted a god clone thats now gonna be gone :'

[fluid sierra]

@noble terrace i'm muted for "bad words"... Can you show me this words?

in br main

[noble terrace]

?steamid

[marble mantle]

Hey, @fluid sierra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fluid sierra]

76561198236655852

I was chatting normally on chat

[noble terrace]

You are unmuted

[fluid sierra]

thanks

[noble terrace]

Was an error by our bot

[fluid sierra]

oh ok... thanks!

[left ivy]

broplease open eu long up been in queue for hours again

[noble terrace]

!slots

[marble mantle]

Hey, @left ivy

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[left ivy]

Bro that doesn’t fix the problem with people waiting in queue for hours

Your server during the day stays at 500 with a queue avg of 200

[noble terrace]

That means 500 is the cap

[left ivy]

It’s a monthly wipe so people are going to grind the game all day and barely leave

Open up the server so more people can get in and less queue time

It’s so stupid

[raven mist]

Correct monthly wipe so the server needs to perform for a month

More players = more entities = harms the performance

[native delta]

is Long down?

[left ivy]

Your stupid = don’t know how to run a server= people don’t want to play = no money for you lot and also no one like you

I hope ur nans all fall down the stairs

[raven mist]

Dont think so

[grand scarab]

long must have crashed

[woeful sinew]

it is

[native delta]

"connection attempt failed"

[near halo]

RUSTORIA US LONG CRASHEDDDDDDDDDDDD

[raven mist]

Aaaand you wont be able to join regardless

[frozen timber]

long crashed and im full ak with farm bro

[left ivy]

Don’t want to mate

[woeful sinew]

i see u in snow

[grand scarab]

yeah, me too. just minus the farm and AK

[solemn loom]

potato server us long

[frozen timber]

joee who r u

[solemn loom]

чо

[woeful sinew]

ur poor dont talk to me

[mighty condor]

back Server?

[raven mist]

Us long being checked

Will probs be back up in a few

[halcyon escarp]

server is down for sure

[left ivy]

Learn how to spell

[glacial trout]

Will it roll back?

@raven mist

[plucky shale]

SERVER DOWN AGAIN!

[raven mist]

Probably to the last save

[pale fossil]

tomorrow EU Monday will have bps or not xd

[raven mist]

Mondays dont wipe bps

[halcyon escarp]

I had an inventory of AK and bag full of full kits. Take my word for it admin and spawn it for me pls and thanks.

[native delta]

💀

[halcyon escarp]

😂

Oh and a row of 556

[sudden mulch]

Guys, maybe keeping servers is not yours?

in EU long general, there was trash

[robust lark]

is server down us long?

[sudden mulch]

yes

[mental peak]

MAIN us running on life support

[warm sleet]

It is not even normal that the server is constantly freezing, if it is supposed to be one of the best servers and it is the worst I have been on in a long time.

[sudden mulch]

+,I will write to facepunch that they would be removed from the official list of servers, as they sell vip well done

[dense ether]

May I know what is happening with EU MAIN

[sudden mulch]

in EU long I stood in queues for 3 days due to the eternal shutdown of the server

[plucky shale]

Hopefully the server isnt shut down for an hour today again like it was yesterday 😭
I pay VIP here

[acoustic sentinel]

Thanks admins

[wheat flax]

vip is only $10 chill

[sudden mulch]

for such servers, it is not worth a cent

[plucky shale]

surely with the money they make off everyones vip's they can fund a reliable server.... or one would think.

[halcyon escarp]

10 bucks and they want the world. Most likely it isnt even rustorias fault 💀 the hosting company

[sudden mulch]

well, other projects are working normally, these have been having problems for 3 days all the time and eternal shutdowns

[acoustic sentinel]

THAAAAAAAAAAAAAAAAAAAAAAAAAAAAANKS

[native perch]

Why does the .co mian server get stuck and keep restarting?

[feral epoch]

MAIN DOWN AGAIN? ...

[verbal pendant]

yes

[feral epoch]

jeez

time to maybe stop playing rustoria servers

[sudden mulch]

+,The garbage dump project

[halcyon escarp]

The money pit that it is. Im sure they are working on fixing or replacing the issue that continues on.

[wicked locust]

BEST SERVER = rustoria

[halcyon escarp]

Hell, xbox was down for hours.

[feral epoch]

xd

yhea i guess

[halcyon escarp]

for real

[feral epoch]

it's fun when it's working as should

[wicked locust]

XD

[sudden mulch]

gg

[native perch]

We lost 7 akz'm because of the server reboot ...

[feral epoch]

lost some too

is it live now?

[noble terrace]

You are free to play elsewhere if you feel that strongly

Devs are constantly working on issues as they arise

[pale fossil]

how i can be banned for hacking in EU Mondays if I havent played never in that server xd

[noble terrace]

!appeal

[marble mantle]

Hey, @pale fossil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral epoch]

@noble terrace when do you think ther server will be up?

[warm sleet]

They should check if it is due to server process load or a connection issue, and in that case migrate to another machine dedicated 100% to the server with different routing..

[noble terrace]

It's booting

[feral epoch]

alright thaks

[noble terrace]

Devs are on top of it

[pale fossil]

how much I have to wate for the ban appeal?

I have never played EU Mondays and im banned somehow xd

[naive halo]

hello, kicking from the server for hacking what should I do? I play without cheats. maybe because of the bloody mouse and keyboard?

[brittle epoch]

this was a shitty wipe if im gonna play tomorrow for next wipe it better be fixed

[noble terrace]

!appeal

[marble mantle]

Hey, @naive halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steady zenith]

admins I got and network issue with rust, it crashed and I rejoined in less 5 mins and now I have to wait queque

[noble terrace]

We do not have a grace period

[noble terrace]

?steamid

[marble mantle]

Hey, @pale fossil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

It's been several issues, all are being fixed as they come up

[steady zenith]

but rust made it fro all server

[brittle epoch]

Alright

[steady zenith]

in june update there is a point explaining it

[noble terrace]

It is disabled on Rustoria

[steady zenith]

.......

wow..........

[noble terrace]

#announcements message explains it here

[pale fossil]

@noble terrace sent through dm

[steady zenith]

why u guys do that

okey I readed it

my bad

[brittle epoch]

for your sake rustoria fix your servers for the next wipe!!

[clever dew]

hello

is sewer branch broken?

no blue card or boxes have been spawning?

[noble terrace]

server?

[clever dew]

main us

I came here 5 or 6 times yesterday and first thing this morning i'

i've yet to see a box appear

[noble terrace]

May just be really bad timing but will forward to devs

[clever dew]

if i camp will they spawn? because I tried that also

[noble terrace]

Most likely not

[clever dew]

i mean everytime i go its nothing there

[spiral slate]

when to restart eu long

[clever dew]

yeah man this thing is bugged

the door doesnt even swipe it just opens everytime you put a fuse in

[noble terrace]

Told you I would forward to devs 😛 Thank you for bringing it to our attention

[lost geyser]

i have vip but still in que for us long

[noble terrace]

#payment-support ticket please

[formal cosmos]

Can I see how many people are in the Rustoria 2x vanilla Monday wipes?

[wispy dirge]

What do you mean?

[coarse storm]

There is someone who added me and is messaging me claiming to be an admin on your guys server. Im pretty dam sure its a scam but figured id let you guys know speaking they are claiming to be an admin of your servers

[ivory forum]

When is the restart on eu servers?

[raven mist]

!scam

[marble mantle]

Hey, @coarse storm

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[noble terrace]

7 am gmt

[ivory forum]

[coarse storm]

I've done all that, just figured a heads up should be passed on to you guys just in case

[true tree]

i need help my game keeps crashing

[formal cosmos]

How many people are there on the server Rustoria 2x Vanilla on the first day?

tomorrow wipe

[lean linden]

You can go look on Battlemetrics

[formal cosmos]

no data

[still perch]

hi, I recently downloaded rust and play on rustoria, but after the weekend I go in and writes that discount hacking, although I have never downloaded or played with cheats for the simple reason that it is not interesting, please unban me

[lean linden]

https://www.battlemetrics.com/servers/rust/12370149?playerCount=7D

[lean linden]

!appeal

[marble mantle]

Hey, @still perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral epoch]

have the devs not found the problem?

[stark quiver]

This hacker is constantly looking for someone to kill Ticket #e82f5a

[wanton vector]

any admins on that can pull in vc_

[lost geyser]

made a ticket but i have vip and still have to wait in que its been over an hour

[brittle crag]

I got VIP but I cant play... I've got stuck in handcuffs state. I was disconnected while handcuffs were on me and then after I reconnected I died of hunger. No matter what I do I can't use any actions or my inventory. Please reset my character state.

[raven mist]

Do the friendly emote

and it'll be fixed

[wanton vector]

can you hop in vc for sec_

[raven mist]

What for?

[wanton vector]

a guy who is just running around hceating his ass off

[raven mist]

!report

[marble mantle]

Hey, @wanton vector

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

we dont take reports over DC

[hybrid forum]

When rustoria EU Mondays wipe what hour?

[raven mist]

#oldserverinfo

[brittle crag]

I can't use/do any emotes

[raven mist]

We cant reset a characters state, i believe thats the only fix together with getting someone to handcuff you again

[brittle crag]

We did try it all. They can't handcuff me anymore because on the server I am handcuffed.

[raven mist]

You aren't able to open the emote menu and do an emote?

[brittle crag]

No wheel is not working. Neither with console.

[raven mist]

Strange, all the situations we've had they were able to do it and fix that. Dont think we can do more to fix it or maybe it will be fixed after a server restart

[brittle crag]

Can you transfer my VIP to another account?

[raven mist]

Send me your steamid, going to try something

[brittle crag]

Will do

[near halo]

can i get some support please

[mellow tundra]

what's up?

[warm sleet]

the EU MAIN server is broken, it freezes constantly, maybe you have chosen a map that is too small for so many people

[near halo]

im in vc

[vague tiger]

Hi, i dont know is that bug or what but in 2x cant find smg body, rifle searching in barrel in metro, where i need to search?

[mellow tundra]

This wouldn't be a bug, I'd advise trying other monuments if you're getting unlucky with loot drops!

[subtle cipher]

any one pay for VIP must get refunded

becuse the server so trah that wipe

[near halo]

Guys is the server is down

[sterile oxide]

eu main down again?

[near halo]

yep its down guys eu main

[ivory forum]

In what cases do slots increase? How long should the queue be?

[gloomy sparrow]

It's not based off the queue but the performance of the server

[mellow tundra]

!slots @ivory forum

[marble mantle]

Hey, @ivory forum

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[lethal socket]

eu main?

[sterile oxide]

any Korean man?

[dense ether]

eu main died again?

[mellow tundra]

should be resolved

[feral epoch]

@mellow tundra do the devs know whats causing the problems?

[mellow tundra]

Yea it should be fixed now, once it's back online all should be good

[feral epoch]

alright

[dense ether]

bro you are repeating that for 3 months straight

[mellow tundra]

This specific instance, no

[feral epoch]

is ther server booting now?

[near halo]

why is the restart took so long

[feral epoch]

cause they have problems needed to be fixed

live now

[boreal peak]

!wipe

[marble mantle]

Hey, @boreal peak

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[prisma nexus]

and if I was banned from rustoria EU Long, I just can’t play there or on all servers of Rustoria

@gloomy sparrow

[acoustic portal]

yall gotta fix the issues with the br long server... im getting kicked every 10 minutes

[wispy dirge]

?steamid

[marble mantle]

Hey, @prisma nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wispy dirge]

Please create a #network-support-old ticket so that team can assist

[prisma nexus]

76561198987102832

[true walrus]

/slots

[marble mantle]

Hey, @true walrus

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[wispy dirge]

What happens when you try to connect to EU Long

[half ridge]

why ppl with 100 days last vac ban raiding me, its obviusly is cheaters

[wispy dirge]

?report

[marble mantle]

Hey, @half ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[prisma nexus]

I don't know there's a queue

[maiden thistle]

i cant connect to the rustoria servers, it shows connection attempt failed, but it is only on the rustoria servers, can someone help me? @wispy dirge

[wispy dirge]

If that is the case I would advise you to create a #network-support-old ticket for assistance with that one.

[hot hare]

@balmy cypress Can you handle it for me now?

[maiden thistle]

okay thanks

[manic kayak]

let people in long

[gloomy sparrow]

If you are asking if a ban is Rustoria wide then your answer is yes

[prisma nexus]

thx

[willow torrent]

What time will the wipe be on mondays?

[lean linden]

https://discord.com/channels/274965952116817920/396381066450960394

[nova iris]

hey admins!

can u say how long is my monday vip_

[neat pumice]

You can see an overview of your VIPs here: https://donate.rustoria.co/account.php

[bold canopy]

Hello, can we get this guy banned please? 🙂

[lean linden]

!report

[marble mantle]

Hey, @bold canopy

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dense ether]

EU MAIN DOWN AGAIN

ITS FIXED GUYS DW XDDD

I would like to request a refund its disgusting how garbage these servers are

[raven mist]

!refund

[marble mantle]

Hey, @dense ether

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[hollow oxide]

how long does getting a kit generally take?

[agile needle]

Hi im an average rust player, and i seem to have problems with the eu main server. it is really laggy some times, and i even get kicked from time to time. Am i the only one who faces this problem or are there others. this has been a problem most of the day,.

[subtle cipher]

all the players

[lime stag]

Lagtoria

[agile needle]

is this lag and constant crashes something that occurs offtent

[lethal socket]

eu main died?

[raven mist]

Nope

[raven mist]

Being restarted will be fixed soon

[solar hamlet]

depends on skill

[dusty relic]

hey i have been trying to get ahold of a admin and I still have not received any help I was told to message marzy but have not gotten a response in 2 days can someone else help me?

i was told to messge skyline GTST and he refered me to marzy

[raven mist]

What do you need help with?

[dusty relic]

when i load into a rustoria server it kicks me out and tells me to message skyline

he refered me to marzy and i have not gotten a response either

[raven mist]

Have you send a dm to @lyric basalt ?

[dusty relic]

yes

[raven mist]

He'll get back to you asap

[dusty relic]

ok

[sweet geyser]

One message removed from a suspended account.

[wispy vortex]

!report

[marble mantle]

Hey, @wispy vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sweet geyser]

One message removed from a suspended account.

[raven mist]

Thats not a rustoria server

[uncut shale]

think he means eu long 3

[raven mist]

Still, we dont have a eu long 3

[sweet geyser]

One message removed from a suspended account.

[raven mist]

We dont have an EU LONG 3 no

We have an eu long & US long

[slate kettle]

I linked steam and twitch and im not getting nun for it??

[raven mist]

Did you do /auth ingame?

[slate kettle]

Yes and its saying only discord

[raven mist]

Steam might take a little while to sync

[slate kettle]

Ok

I did twitch yesterday

[raven mist]

Let me doublecheck for you

whats your steamid?

!steamid

[marble mantle]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slate kettle]

76561199402150219

[raven mist]

I've did some stuff on our side

Please try to /auth again in 10 mins

[slate kettle]

Ok thank you

[stray pollen]

@raven mist It says my ban has expired but when i try to connect to a server it still says im banned. I go to the website and it says ban not found

[raven mist]

Send me your steamid

You might be spamconnecting, so wait 15-20 minutes and you should be good to join

[stray pollen]

76561198155032740

[raven mist]

Yeah, give it 15-20 minutes and try again

system needs to sync your unban

[stray pollen]

Alright, thanks

[lavish hazel]

cheater at large rig get his ass pls

[marble mantle]

Hey, @lavish hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lapis nest]

@raven mist does the Eu mondays wipe tomorrow at 4 pm cest?

[raven mist]

Your local time should show in #oldserverinfo

[lavish hazel]

ITS CRAZY HOW MANY CHEATERS ARE ON THIS SERVVV

[wispy dirge]

?report - If you feel that someone is cheating please report them as stated below.

[marble mantle]

Hey, @lavish hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[severe wasp]

hey @wispy dirge i put in a unban request do you know how long it will take to be looked at/unbanned

Appeal #73f8a9

[wispy dirge]

Appeals are processed within 1-3 Business days you should hear back soon, please give it some more time.

[severe wasp]

okay thank you so much

[orchid prairie]

Hello, my country is under embargo and I have to enter the server with VPN. It was recently resolved and I was able to play on your server, but now I changed my VPN and now it does not allow me to enter the server.

[modest junco]

Tomorrow full server wipe Monday?

[orchid prairie]

Id 64:76561199220659874

[grave kiln]

what do i need to do to unlink my wrong account on the rustoria support website

[glass reef]

!ticket

[marble mantle]

Hey, @glass reef

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cursive elbow]

Hey Rustoria, Just wanted to let you know that the maps for EU Main is completely trash

[orchid prairie]

Help pls guys

[zinc breach]

Guys where can i report this guy he raided my base without permission?

[orchid prairie]

@raven mist Hello, my country is under embargo and I have to enter the server with VPN. It was recently resolved and I was able to play on your server, but now I changed my VPN and now it does not allow me to enter the server.

[raven mist]

!steamid

[marble mantle]

Hey, @orchid prairie

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[orchid prairie]

Id 64:76561199220659874

[raven mist]

Instead of calling em trash, try to give some feedback whats trash about them

[raven mist]

Try now

[orchid prairie]

Ok

Tnx@raven mist

[cursive elbow]

In my humble opinion

1. Snow is empty
2. T3 monuments are in Fresh spawn or in T2 area

[raven mist]

Ill forward that internally! Thank you

[cursive elbow]

thank you

[mortal sphinx]

Hi, i need to talk to someone of the staff

[gloomy sparrow]

Hello how can we help

[mortal sphinx]

Im trying to enter br long and it disconnects me for "hacking"

[gloomy sparrow]

?appeal

[marble mantle]

Hey, @mortal sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Make an appeal please

[gloomy sparrow]

Also please post your steamid here and an admin will look at it if they I have time. If they don’t have time appealing is the fastest way

[mortal sphinx]

Ok, SteamId: TriKey

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @mortal sphinx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mortal sphinx]

76561198302756138

[woeful ocean]

i'm also having the same problem, i get kicked instantly for "hacking", 76561198874233473 that is my steam id

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @woeful ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

#support message

[woeful ocean]

76561198874233473

[cunning trout]

@raven mist bro can you help me pls

My main account was hacked, I bought another one, I went into rastoriy, no one played on rastoriy on this account, I know this for sure, but it says that there is a ban for playing with a cheater

https://steamcommunity.com/profiles/76561199249947483/

<@&274971100184576010>

[gloomy sparrow]

?appeal

[marble mantle]

Hey, @cunning trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary field]

do bps wipe on rustoria us mondays?

[fresh ether]

whyHacking 76561199381191359

@raven mist

[gloomy sparrow]

No

[fresh ether]

Help me

Enter the server display Hacking

@gloomy sparrow

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @fresh ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[idle rain]

что делать если при заходе на сервере забанило

[valid verge]

Hey, why I can't see my own and clan statistics at Rustoria site? It just doesn't load it

[brave lance]

!appealru

[marble mantle]

Привет, @idle rain

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[obtuse peak]

I just got muted for trying to say "spicy coca cola"

[violet scroll]

its been much more tahn 180 days since my last ban

can i play again without appealing

(i was never banned from rustoria) js a gbn

[torn heart]

you will likely need to appeal still for us to review it

[violet scroll]

i cant because it wont let me select a bam

ban* because i was never banned

can we go through dms?

[dense quarry]

Do I have to click claim in after I explain with paymet support?

[obtuse peak]

can I get unmuted

[narrow zephyr]

how do i make a player report

[versed quartz]

!report @narrow zephyr

[marble mantle]

Hey, @narrow zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed quartz]

!appeal @obtuse peak

[marble mantle]

Hey, @obtuse peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse peak]

I have to make a whole appeal for getting muted from saying spicy coca cola

[vague blaze]

<@&274971100184576010> <@&874995535881326632> I need support with my chat mod. I feel as though I was wrongfully banned

[gloomy sparrow]

If you mean your mute it will remain

Feel free to appeal it

[vague blaze]

Where can I see the policies as to what you guys consider of spamming chat. I have been told by multiple mods that as long as players are still able to chat between my messages than it is not spam. Is it possible you are a newer admin? @gloomy sparrow

[gloomy sparrow]

Are you referring to in gam or discord

[vague blaze]

In game

We are talking (typing) in discord?

[minor onyx]

In-game*

[vague blaze]

I caught that too @minor onyx You would make an exceptional admin!

[gloomy sparrow]

As I said feel free to make an appeal

[violet scroll]

plate how do i appeal a gb that was over 180 days ago

[gloomy sparrow]

#general please

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @violet scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty condor]

씨발련들아

[native delta]

us long more like us down

[mighty condor]

서버 존나 허벌이네

[median estuary]

US dead more like

[balmy moss]

US Long down?

[modest merlin]

bombla clad us long cant handle the smoke

[near halo]

Hello i just got disconnected randomly

[halcyon escarp]

damn its down again

[balmy moss]

THIS ^^

[halcyon escarp]

they doing it now to keep the outpost market up

[near halo]

oh server down

[halcyon escarp]

lmfao

[near halo]

wym

[torn heart]

Hi, We don't disclose what we consider spamming as then people would just abuse it, but what you said regarding people typing in between is incorrect, I've spoken to you in discord about a month ago regarding your behaviors with your constant in-game mutes, and then you didn't seem to give much care when I warned you that continued behaviors would result in a permanent mute, but you were warned, the mute will remain as of now.

[surreal prairie]

server down omg

[pure fractal]

crazy yall much mad money from people and still cant keep your server up and running

[candid loom]

@compact wyvern server crashed !!!!!!!!!!!!!!!

[last sand]

just got kicked from my game

playing Us Long

[heavy agate]

aye ill tell u what

[waxen herald]

we have cheaters here on BR main

[last sand]

please fix itttt i was flying mini!

[waxen herald]

is some admin on?

[noble terrace]

!ticket

[marble mantle]

Hey, @waxen herald

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[waxen herald]

!ticket

[marble mantle]

Hey, @waxen herald

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Aware

[last sand]

thank you!

[novel turret]

hey ! server crashed guys!!!!