support

[balmy cypress]

And no, I will not be able to provide this evidence

[ebon jewel]

hm well fair enough i guess it is what it is, just wish this wasn't the case, there is literally no chance i can play at all right

[keen narwhal]

Hello, could someone tell me in which section of the discord the map codes appear to enter at 8:00 p.m.? And also where does it appear that they have already wiped the servers?

[ebon jewel]

!verify

[marble mantle]

Hey, @ebon jewel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[torn heart]

#wipe-feed is where the map download link will appear

[ebon jewel]

Rattz.
• 07/28/23 at 7:34 PM •
INITIAL MESSAGE
Hi, Sorry for making another ticket, would you be able to double check the account, I do not want to risk getting the people that have invited me to join them for the wipe banned. ( Ticket #34f28b )

This is my account. https://steamcommunity.com/profiles/76561198799746662

Rustoria Admin
• 07/28/23 at 9:47 PM •
ADMIN
Hey, As long as you only have 1 game banned account and its over 180 days you will be fine

[keen narwhal]

okey thx

[ebon jewel]

@balmy cypress at first i asked so many times in tickets for them to check my account to make sure i could and all i got back was aslong its over my period i could play

I waited 1 year to play again then played for 11months pushing 12 months to find before force im banned

[cerulean brook]

when coming more vip

[balmy cypress]

I think it goes without saying that if you cheated here, you are not welcome to play here

That shouldn't be something you need to ask

[sacred sparrow]

What time does Wipe come?

[balmy cypress]

We can't say for sure, keep an eye on #vip-stock-alerts

[sacred sparrow]

rustoria.co eu.long

[tacit jolt]

Hello, I got banned from your servers because supposedly I played with a cheater when the only person I played with was my brother and I can assure you that none of us cheat. can you help me ?

[agile knoll]

!force

[marble mantle]

Hey, @sacred sparrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

[agile knoll]

!appeal

[marble mantle]

Hey, @tacit jolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ebon jewel]

yea i get this, but i literally didnt remember EVER touching rustoria cause i wasnt a vanilla player back then, but if the evidence is there, not much i can say really. I didnt recall it, so i asked 3 or 4 times in tickets for them to check for me, and again all that came back was to wait the 365 days

[keen narwhal]

the rustoria eu main wipea forced at 20:00 Eu right?

[cursive kayak]

@keen narwhal

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1720116000:F> (<t:1720116000:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[keen narwhal]

@torn heart thx

[deft plaza]

what time does the br long wipe?

[flat viper]

whens wipe?

[lapis wasp]

!appeal

[marble mantle]

Hey, @lapis wasp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[scenic whale]

where i can check when my vip close

[thorny dune]

If you login to the website https://donate.rustoria.co/ and then click "Account" in the top right, you can see the expiry date there

[scenic whale]

out of stock it thinks i have vip

cause i buy it 27 days ago

vip for 30 days ?

[thorny dune]

If you got full VIP and not a wipe pass, yes it is 30 days, you should be able to see this on your account page as well

[agile tartan]

does soloduotio wipe on force

[steel wagon]

when dorce wipe?

[dull sail]

sea long map?

[thorny dune]

Yes all servers do

[thorny dune]

!force

[marble mantle]

Hey, @steel wagon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

[thorny dune]

You can view the map here https://rustoria.co/maps/vanilla_long_sea

[hot thicket]

make vip

[noble terrace]

!vipstock

[marble mantle]

Hey, @hot thicket

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[hot thicket]

holy sigma just restock vip so big steppa can give big jason smoke make vip load in faster

[near halo]

If I am unbanned but my brother was banned for evading is he also unbanned?

[noble terrace]

He will need to appeal if he is also banned

[near halo]

But like if he trys to join now

And I join, can I get banned again?

[agile tartan]

!force

[marble mantle]

Hey, @agile tartan

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

[noble terrace]

Hard for me to say without knowing the details of your bans. Just please tell him to submit an appeal

[near halo]

Cool I will let him appeal

[noble terrace]

?

[round jetty]

can yall switch my vip

i messed up

[thorny dune]

Open a #payment-support ticket and the team there will be able to take a look

[torpid thorn]

eu maın When will the server be renewed?

[noble terrace]

!force

[marble mantle]

Hey, @torpid thorn

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

[torpid thorn]

thank you

[surreal schooner]

jyrcella

i got unbanned but it wont let me load into a server

help!!!

[inland marten]

any chance you can restock more on eu long?

[thorny dune]

If your ban has just expired, avoid spam connecting as this can cause issues. Wait 10 minutes and try again.

[slim belfry]

!force

[marble mantle]

Hey, @slim belfry

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

[candid loom]

can we buy vip for @compact wyvern ?

[surreal schooner]

thanks dude ur the goat

[cerulean forum]

yo restock EU main boys just got out the coal mines need that vip

[candid loom]

i need to buy vip please

[thorny dune]

VIP will restock automatically as others expire, keep refreshing and hopefully you can get one

[slim belfry]

What time does update on rust come out

[late river]

is there will be a rust update with wipe?

[slim storm]

is there a way to tell what my vip status

[thorny dune]

Yes

[thorny dune]

You can log back into the website https://donate.rustoria.co/, then click "Account" in the top right and see your VIP status

[hot thicket]

are you retarded

if anyone has VIP cancel it for $20

[sterile crystal]

what is max pop in medium

[hot thicket]

$20*

[left grove]

eu long map?

[hot thicket]

https://tenor.com/view/roleplay-custom-globe-map-rotate-earth-gif-16874722

[inland marten]

why servers go down already?

[hot thicket]

Im so retarded

[near halo]

when its the br main server wiping?

[granite thicket]

yo my account is community banned cuz of payment bs, i cant log in to sutoria server, how can i buy vip ?

[daring glen]

What is the likelyhood I’ll be able to get VIP for Rustoria US Long because it’s out still

[jaunty pewter]

when is the eu main forced?

[hexed nimbus]

15 min

[balmy cypress]

Friend will have to gift you or something

use an alt steam

not sure the best method

[urban mirage]

.

[wary delta]

Still banned for no reason and now the mod who I’m supposed to contact haven’t been active for over a week this is bullshit you ban me for no reason when I wasn’t even online and tell me to contact someone that’s never responding

[near halo]

what dose the anker mean on the map

[lone raptor]

does rustoria support staging?

[near halo]

in the weepsite

[round jetty]

i did the payment support nut didnt get a definite answer

is an admin able to help me?

[noble terrace]

?steamid

[marble mantle]

Hey, @wary delta

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[round jetty]

nvm im retarded

ty luke

[wary delta]

76561198324238118

Pls help

[noble terrace]

Will DM you

[surreal schooner]

it still says im banned

help!!!!!!!!!!!

[frank igloo]

i need help, dowloaging map 0.0%

downloading

[candid loom]

can you put some extra vip for sale on @compact wyvern ? Been waiting for a while

[surreal schooner]

i cant get in

[ebon cliff]

no vip accounts for eu long ?

[spark matrix]

admins why has the server already been vyped even though it should have been vyped in 5 minutes

[late river]

true

[daring glen]

Don’t complain, I’m joining already wtf

Be happy it’s wiped

[late river]

no

[torn heart]

update released early

[surreal schooner]

i need helppppp

[frank igloo]

@torn heart i need map br long

[tiny swan]

@torn bronze

pls

[bitter tulip]

My ban should have expired, but I still appear to be banned and when I try to open a ticket on the site, the ban does not appear.

[indigo pendant]

isnt force in 3 min or something tho

[noble terrace]

Stop spam connecting. Wait 15 minutes and try again

[tiny swan]

pls slot eu long 700 800

[noble terrace]

Stop spam connecting. Wait 15 minutes and try again

[raven mist]

!steamid

[marble mantle]

Hey, @old torrent

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

Please stop spam connecting and wait 15 minutes

[north anchor]

guys who wants free ak?????

[noble terrace]

I get that but continuing to spam connect is going to make you wait longer

[indigo pendant]

is server already wiped

[noble terrace]

Just wait 15 minutes

[daring glen]

Y’all literally have zero patience. Arguing isn’t going to help y’all.

[noble terrace]

Wait 15 minutes

ANd try again

[indigo pendant]

did the server already wiped

[daring glen]

Some did

[indigo pendant]

did us 2x monthly large

[daring glen]

No clue.

[frank igloo]

jacob, need the map br long, error dowloading map 0.0%

[near halo]

FIX YOUR FUCKING GAME

[torn heart]

#wipe-feed should be in there

[surreal terrace]

why wipe at 20.50?

[daring junco]

why does it always take ages to expend slots?

[surreal terrace]

not at 21.00

[dense lark]

Opening more slots on SEA long?

[west tusk]

@torn heart is there anyway i can buy vip when its put of stock

Out of stock

[torn heart]

not at all

[thick terrace]

why was there a line at 8:58 p.m.

[indigo pendant]

why was rustinity us monthly large wiped like 10 minutes ago

[unreal panther]

expand the sea long queue please

[raven mist]

[dense lark]

Opening more slots on SEA long?

[zealous light]

can't buy any vip on eulong cause website just crash

[shy remnant]

!slots

[marble mantle]

Hey, @dense lark

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[limber ridge]

I BUY THE VIP FOR EU LONG I RECONEECT TO SERVER I CLOSE RUST AND ENTER ANOTHER TIME AND DONT SKIP QUEUE

[shy remnant]

Can you retry?

[unreal panther]

200 players in queue?

[shy remnant]

Make a #payment-support ticket please

[zealous light]

out of stock now dude...

[shy remnant]

Nothing we can do on that sorry

[zealous light]

new vip slots will be open ?

[marble mantle]

Hey, @zealous light

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[rigid mango]

get eu med up plz

[bitter tulip]

any1 help

[shy remnant]

Please remain patient until it comes up, asking for it won't make it faster tho

[shy remnant]

!steamid

[marble mantle]

Hey, @bitter tulip

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bronze glen]

what about medium?

[ocean thistle]

booting

[final gorge]

disconnected: too many connections from this ip

[shy remnant]

#support message

[bitter tulip]

76561198311591752

[shy remnant]

Just litteraly answered above

[shy remnant]

Checking

[final gorge]

anyone know quick fix for that?

[ocean thistle]

VPN or keep trying to connect

[final gorge]

im using a vpn but it wont let me, so i changed servers and then got the ip error 😦

[spring quartz]

hi I took the VIP and I'm in queue I don't understand why

[final gorge]

kinda need it bc im connecting to sea from aus and routing sucks sometimes

[shy remnant]

Please do not spam connect, right now your ban is trying to sync but as you are constantly trying to connect it won't lift it

[shy remnant]

#payment-support open a ticket please

[thorny dune]

Open a #payment-support ticket, the team there will be able to assist

[bitter tulip]

thanks

[shy remnant]

@bitter tulip allow 10 full minute

[wispy horizon]

please open Eu Medium

[ocean thistle]

Yeah not sure :/ Give it a little bit before connecting again

[shy remnant]

Asking for it won't make it goes faster I'm afraid

Please be patient

[final gorge]

okie dokie thanks @ocean thistle

[wispy horizon]

my bad

[ocean thistle]

No problem, good luck and I hope you get in soon

[proven smelt]

where do i go to purchase queue skip?

[unreal panther]

not opening slots on sea long forcing players to buy skip is very unlike rustoria

[proven smelt]

for us medium

[ocean thistle]

!slots

[marble mantle]

Hey, @unreal panther

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[ocean thistle]

!vip

[marble mantle]

Hey, @proven smelt

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[mossy harness]

Hey there, I am having a trouble to connect to server and impossible to fix, can I open a ticket somewhere ?

[ocean thistle]

What error are you getting?

[somber charm]

when do they refill Eu main vips?

[ocean thistle]

!vipstock

[marble mantle]

Hey, @somber charm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[sinful gust]

i have vip and its not working, what is going on here

[mossy harness]

I am perma getting disconnected saying "Hacking" my PC is like fresh new, I barely have anything installed on it, like 3-4 games, Brave/Chrome and apps like Synapse, AMD Adrenaline, any idea what is causing the issue ?

[ocean thistle]

!vipissues

[marble mantle]

Hey, @sinful gust

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ocean thistle]

!appeal

[marble mantle]

Hey, @mossy harness

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mossy harness]

But I am not banned

[ocean thistle]

!steamid

[marble mantle]

Hey, @mossy harness

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mossy harness]

Or at least it doesn't say so

76561197980475526

[ocean thistle]

Checking

[worthy carbon]

Why am i in the queue with vip

[ocean thistle]

!vipissues

[marble mantle]

Hey, @worthy carbon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[surreal schooner]

i cant join still

[somber charm]

what is the maximum amount that can open a place for EU main ?

[surreal schooner]

still says im banned

[ocean thistle]

I'm going to send you a DM

[mossy harness]

Noted !

[noble terrace]

Told you to stop spam connecting and wait 15 minutes

[surreal schooner]

i did i did

[strange rapids]

hey i have vip but it is putting me in queue ?

[wispy horizon]

Quick question.Are slots added automatically

[strange rapids]

1 day left still isnt working restarted my rust

can anyone help

[simple vale]

Anyone here to help?

[iron scroll]

Expand the numbers!US Main！

[broken hamlet]

we need more slots on us long

[worthy carbon]

Me to

[strange rapids]

@noble terrace

[bronze glen]

how many slots will be on medium?

[fringe tangle]

When willslots open?

[strange rapids]

<@&274971100184576010>

the team needs me !

[fringe tangle]

US long

when slots opening?

been in 17 queue for 20 minutes

[rugged lagoon]

i just bought vip for long, how long should i expect to wait before it comes through?

[raven mist]

#payment-support

[raven mist]

If its not working make a #payment-support ticket

[simple vale]

Shenzyy i have question

[broken hamlet]

how long till slots open?

[bronze glen]

how medium till slots open?

[ocean thistle]

Slots are automated

[still marten]

Put more vips up for us main

[ocean thistle]

!vipstock

[marble mantle]

Hey, @still marten

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[noble terrace]

I am looking at your account and you did not lol

Stop trying to connect

[surreal schooner]

lmao

[noble terrace]

Wait 15 minutes

[surreal schooner]

you win

[ocean thistle]

You're only making yourself wait longer by not waiting

[surreal schooner]

i just wanna ride a bike on my favorite server 😖

[neat hamlet]

just brought vip, do i need to restart game fully? still says 775 players ahead of me?

[vagrant latch]

Is pop going to get upped for toria sea long yo?

[ocean thistle]

Get out of queue and get back in, see if that works

[still marten]

I can’t buy vip says out of stock

[simple vale]

Could someone assist me with the solo duo trio 5x server?

[neat hamlet]

just did, still didnt

[ocean thistle]

!vipissues

[marble mantle]

Hey, @neat hamlet

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[bronze glen]

how medium till slots open?

[surreal schooner]

soi that means its out of stock

[ocean thistle]

Get the role to be notified when it's back in stock

[white yacht]

can someone support me on voice please, ty

[broken hamlet]

slots opening rn i think

[near halo]

What happened?

[simple vale]

Is there any1 that could help me on the 5x solo duo trio?

[white yacht]

hi, it says im banned witch is crazzy because i didnt hacked is it because of the vac on cs ?

[ocean thistle]

!appeal

[marble mantle]

Hey, @white yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk shadow]

can we open more slots on eu medium since there is 400 people waiting?

[vagrant latch]

Hey Hai will sea long be extended pop?

[rugged lagoon]

just made a ticket how do i open it

[ocean thistle]

It should be better now

[surreal schooner]

has it been 15

[broken hamlet]

what bout us long

[surreal schooner]

im dying of boredom

[vagrant latch]

It’s still at 300.?

[hoary pebble]

i just loaded in and got banned it says hacking but i have not cheated and was playing the server last night?

[steel wagon]

yooo 5x us is fucked, the lootables and outpost

[ocean thistle]

oops was looking at BR Long

[brave lance]

?steamid

[marble mantle]

Hey, @hoary pebble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[broken hamlet]

what bout us long

[abstract oxide]

are some vending machines removed on eu long? like where you can buy food and guns?

[silver pulsar]

anyone know why tf every server i join it always freezes on downloading world

[limpid belfry]

shops on eu2x are broken, they are offline with no items inside

[ocean thistle]

Now it should be better

[vagrant latch]

Haha yeah sea long needs better pop if possible please! And restock for vip

[hoary pebble]

76561199243236946/

[rugged lagoon]

just made a ticket how do i open it?

[ocean thistle]

Thanks for letting us know! '

[hoary pebble]

thats my steam id 76561199243236946

[silver pulsar]

anyone know why tf every server i join it always freezes on downloading world

[hoary pebble]

it even says my account is in good vac standing is this a bug or someohting bc i was waiting in a queqe for a while

[brisk shadow]

can we get more slots on eu medium?

[ocean thistle]

It's at 500, what's wrong with it?

[broken hamlet]

still a 300 ppl queue

[vagrant latch]

Can the vip restock be given more for sea long @ocean thistle

[broken hamlet]

also im like 10 in queue 😢

[brisk shadow]

550 q on eu medium bruh

[ocean thistle]

!vipstock

[marble mantle]

Hey, @vagrant latch

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[hoary pebble]

can someone help?

[bitter tulip]

!id

[ocean thistle]

@onyx kayak

[broken hamlet]

thats dis

[ocean thistle]

What's up

[solid girder]

my bad bro

[near halo]

what in the fucking rustoria ahh network is happening why wont it download i have my internet cable plugged in what the fuck is going on omg rustoria techsupport help me man what the hell is happening it will be like this for a while now help plz

[ocean thistle]

Checking

[young grove]

i cant join any Rustoria server (Connection attempt failed)

[solid girder]

Appeal #f640af

[hoary pebble]

yeah im getting banned

[ocean thistle]

You are spam connecting and not allowing for the unban to sync. Wait 15+ minutes for it to sync up.

[vagrant latch]

?

[cedar stratus]

Is eu long gonna get more slots ?

[hoary pebble]

what do i do to fix this tho it said i was banned for hacking when im not idk what to do i was in a queqe for so long

[ocean thistle]

Your ban has been forwarded to the banning admin to review.

[solid girder]

thanks

[brisk shadow]

extend eu medum to 600?

[surreal schooner]

ok it has been 15 i am trying again!

i think

[noble terrace]

Unfortunately our system is just lagging right now so it's taking a bit longer to catch up

[surreal schooner]

gotcha gotcha

[harsh obsidian]

hello, i am probleming in join br long

[surreal schooner]

toria will feel my wrath sooner or later

[hoary pebble]

can someone please help me get unbanned like this is so frusturating im not a cheater

[harsh obsidian]

Attemped failed

[broken hamlet]

if eu long is 700 why cant us long be at least 600

[noble terrace]

Have you appealed?

[harsh obsidian]

@noble terrace hello, i am probleming in join br long

[noble terrace]

What is the error?

[harsh obsidian]

Attemped failed

[noble terrace]

#network-support-old ticket please

[broken hamlet]

@noble terrace

[summer blade]

admin my game crashed but i dont have the free queue skip that youre supposed to get

[noble terrace]

In the meantime try restarting your WiFi router @harsh obsidian

[silver pulsar]

anyone know why tf every server i join it always freezes on downloading world

[noble terrace]

Slots increase automatically

[noble terrace]

That feature is not enabled on Rustoria

[broken hamlet]

300 queue is that not worthy of giving more slots?

[hollow junco]

hey admins any chance sea long vip will be avalible soon?

[hoary pebble]

is anyone gonna help my appeal i got banned for no reason and have been waiting so long ot play us main

i made an apeal but i was planning on playing today and not waiting weeks

[thorny dune]

Restocking is automatic, once another VIP expires it will be available again

[white yacht]

@noble terrace

[lusty cipher]

i was ingame, got an error

[noble terrace]

It's not based on queue

[lusty cipher]

tried reconnecting and i have queue

[broken hamlet]

im confused then what is it based on?

[ocean thistle]

I've forwarded your ban to your admin to review.

[surreal schooner]

i give up

[noble terrace]

Performance and intended play style of the server

[hoary pebble]

okay thank you

[covert verge]

I am getting disconected hacking

[lusty cipher]

isnt it supposed to keep my queue position for 5 minutes?

[broken hamlet]

performance dont matter on force wipe every1 just tryna play bruh

[surreal schooner]

ugh!

[hoary pebble]

it so dumb how i waited to just get banned bc of a bug

[ocean thistle]

Nope

[sick quail]

76561199196052338
vpn ban unban please

[ocean thistle]

It's not a bug and is legitimate. I would include everything and anything additional information in your appeal. Best of luck.

[lusty cipher]

didnt they add that last patch?

[ocean thistle]

That is not enabled on our servers #announcements message

[neon remnant]

can you please increase us long to 700 there is still a 200 player queue

[near halo]

!slots

[marble mantle]

Hey, @neon remnant

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[neon remnant]

🙏🙏🙏

[neon remnant]

i knowww

[ocean thistle]

Resolved. Please allow 15 minutes for the unban to sync.

[noble terrace]

It literally always matters

[bronze glen]

how many slots can be on the medium?

[silver pulsar]

anyone know why tf every server i join it always freezes on downloading world

[surreal schooner]

im having a snoozefest wipeday

[covert verge]

vpn ban unban please 76561198406961475

[warm sleet]

Why if it gives you an absurd error and it disconnects does it not save your slot? Waiting in line again, it's unfair

[real geyser]

hello I wanted to have me French why I still can't join one of the servers?

[lucid frigate]

vending machines dont work on trio 5x

[noble terrace]

!appeal

[marble mantle]

Hey, @covert verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

None of them?

[lucid frigate]

they arent selling anything

[noble terrace]

Will forward thank you

[midnight leaf]

Did something happen with eco raiding wood doors?

[lucid frigate]

can you guys also add the sams back into the shop so i dont get mlrs

[verbal osprey]

Main offline?

i got disconnected

[clever creek]

I got disconnected and i have 200 queue

[flint dust]

i got disconnect when i was in 30 queue and i am now in 400queue i have clip can i get q skip? eu medium

[harsh obsidian]

@noble terrace It didn't work

[pliant arch]

why tf i got disconnected for hacking because i find some stashes?

[bronze glen]

525 for medium pls

or 550

[ocean thistle]

!appeal

[marble mantle]

Hey, @pliant arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

You can try now but our system has been lagging

[ocean thistle]

!steamid

[marble mantle]

Hey, @pliant arch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal osprey]

is EU main down?

[hardy blade]

me too, same problem

[noble terrace]

yes, working on it

[verbal osprey]

👍 what is issue

[solid girder]

🤙

[noble terrace]

Please wait for a response to your ticket in that case

[clever creek]

I got disconnected and i have 200 queue

[solid girder]

i regret buying queue skip

[silver pulsar]

anyone know why tf every server i join it always freezes on downloading world

[clever creek]

I got disconnected and i have 200 queue

[noble terrace]

We do not have grace period enabled

[dapper bloom]

@noble terrace My friend using vpn was banned by the server, can you help fix this problem

[noble terrace]

!appeal

[marble mantle]

Hey, @dapper bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper bloom]

OK

[clever creek]

I crashed because the server had a problem

[lucid frigate]

how long you think the problem will be fixed?

[flint dust]

i got disconnected when i was in 30 queue and i am now in 400queue i have clip can i get q skip? eu medium

[mental halo]

is Main restartting or rollback

[noble terrace]

We still cannot manually skip you through queue

[thorny dune]

Not something that would be possible I am afraid to say

[noble terrace]

Which problem?

[rose jetty]

i bought queue skip for eu main still didnt get it

[noble terrace]

#payment-support

[rose jetty]

did

[bronze glen]

what happened with medium? i was 7 and time out

[wispy horizon]

i got pushed back 110 players in queue

[mental halo]

is main down

[bronze glen]

now i 127

wtf

[noble terrace]

Yes but we are working on it

[real geyser]

There is a bug with the servers or not because I see there are 700 people and I am no server

[mental halo]

alr

[muted sun]

disconected when i was a 40queque

[severe carbon]

YO I JUST LOST 600 PLAYERS IN Q ??

[muted sun]

long

[severe carbon]

same

[wispy horizon]

same

[bronze glen]

what happened with medium? i was 7 in the queue before i was kicked and now 125

[severe carbon]

i was 22nd

[wispy horizon]

i was 19th

[severe carbon]

i dont think they doing anything about that

[bitter tulip]

I still seem banned. I've been waiting for about 45 minutes

[neon remnant]

i got timed out in the queue and i was literally about to be in

[wispy horizon]

i hate this

[mental halo]

how are peapole getting into eu main if its down

[neon remnant]

@noble terrace

[noble terrace]

There is nothing we can do. Our system is lagging and there is no way for us to manually speed it up

[muted sun]

f u bro

[noble terrace]

There is nothing we can do unfortunately

[west osprey]

@noble terrace can you fix things pls?

[noble terrace]

❤️

[bitter tulip]

can someone check my ban 76561198311591752

[noble terrace]

I have no clue who raven is

[rose jetty]

but queue skip doesnt work hows that

[muted sun]

ez disconected loose wipe

[verbal osprey]

whats the hardware issue?

[rose jetty]

everyone has that problem

[noble terrace]

It does though

Wait for a response to your ticket

[muted gust]

why did all rustoria servers crash

[noble terrace]

They will sort it

[noble terrace]

They didn't

[rose jetty]

im playing with 6 people that bought vip it doesnt work lmao

[muted gust]

they did FOR ME

[muted sun]

all my clan got DC

[sturdy lichen]

LMAO

[muted sun]

LOL

[noble terrace]

Some of our staff can't get in and they should also have queue skip - it's a widespread issue at the moment

[muted gust]

it said disconnect for no reason now i got 1k que @noble terrace SKIBDI

[mental halo]

why 100 randomly got in main if its down

[muted sun]

HELLO ALL MY CLAN GOT DC

Admins

WTF

[ancient lion]

stfu ur not the only one

[muted sun]

f u

[harsh obsidian]

f br long

[brisk shadow]

open some more slots on eu medium pls

[shy remnant]

!slots

[marble mantle]

Hey, @brisk shadow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[near halo]

What happened?

[bitter grail]

nice rustoria main serevr

nice server

[harsh obsidian]

@near halo i am probleming join in br long

[wispy horizon]

!slots

[marble mantle]

Hey, @wispy horizon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[frigid junco]

bro i got kicked

[surreal schooner]

so is there an eta on when people that got unbanned can load in or nah

[frigid junco]

eu main

[near halo]

What is the problem?

[wispy horizon]

[harsh obsidian]

@near halo attemped failed

[kind sky]

wtf is this eu long lag

[rancid glacier]

Need help with the backend? Server/Webiste? i am a full time system admin/datacenter admin so if i can be of any assistance let me know. The error on the donate page is easily fixed

[near halo]

Just BR Long or other server have the same problem?

[onyx kayak]

@noble terrace

[kind sky]

i cant do anything on eu long

[harsh obsidian]

@near halo All of Rustoria

[steep wave]

i got diconected

[pine bloom]

what is this lag on 2x vanilla

[kind sky]

i cant move
spawn or anything wtf is this

[steep wave]

and am in que

[shy remnant]

Non, on ne te skipperas pas déso

[bitter grail]

L srver

[kind sky]

why tf are u getting ppl to pay fopr vip when shit like this is happ

[bitter grail]

"ran on the best hardware"

[steep wave]

admin i got disconected form eu main and now i got huge que

[rose jetty]

why doesnt this problem occure in other servers tho

[shy remnant]

Nothing we can do unfortunately

[muted sun]

check ticket

[near halo]

@harsh obsidian I see the problem, our staff is already looking in to it

[rose jetty]

always tryna throw it at general issues.

[pine bloom]

i see the problem too and its ruining the game

[shy remnant]

What ticket ?

[wraith star]

fix euy long ping

[kind sky]

stillw aiting for lag to be fixed on eu long

[muted sun]

8107

[near halo]

@harsh obsidian You can try again to connect if you can

[coarse iris]

3 months and you can't fix the routing for EU's? :/

[shy remnant]

Wait for network team to answer

[obsidian ermine]

so all vips gets refund?

[muted sun]

too long

[shy remnant]

Wrong channel. Go to #general

[obsidian ermine]

we payin vip for lag?

[bitter grail]

okay my bad, can you please fix this server

[shy remnant]

Doing our best mate

[bitter grail]

do better

[shy remnant]

Thanks for the advice, really helpful

[cerulean forum]

cmon boys use some of that vip money to get these servers running

[pine bloom]

sat on discord cheers

[shy remnant]

If you do not have anyu more issue, please head to

[narrow nymph]

vip doesnt work?

[shy remnant]

Make a #payment-support ticket please

[wraith star]

FIX LAG

[noble terrace]

We cannot manually skip queue for you, as I already told you

[shy remnant]

Si tu paies VIP pourquoi tu insistes pour avoir un queue skip ?

[north anchor]

skip me i got timed out

[shy remnant]

No

[wraith star]

ping fix eu long pelase

[frosty ore]

did wipe start at 11am west coast

[north anchor]

why not

[shy remnant]

Oui mais si tu as le VIP tu devrais être skip

[north anchor]

😦

[shy remnant]

Sinon c'est que t'as pas le VIP ?

[scenic violet]

can i talk with an admin please?

[west osprey]

whats up?

[shy remnant]

What do you need help with ?

[scenic violet]

or some staff member

[west osprey]

oooo too slow

[north anchor]

may i talk to a admin

[lapis nexus]

When I'm feeling down or bad, I always come to the support section on wipe day to see how fucking stupid other people are. Usually I feel better after

[north anchor]

can you skip me or nah bro

like im tired of this shit

[brittle epoch]

I AM LOADED IN BUT I CANT WAKE UP

[lapis nexus]

Like marsh who just responded to me asking if I could skip his queue, as I'm a regular member

[north anchor]

have to ask admin they will skip for you probally

[shy remnant]

Avoir un bon PC fais pas tout, j'ai un très très bon PC et pourtant des fois j'me tape les files d'attentes

[ocean thistle]

The answer is no. The answer is not going to change no matter how many times you ask or who you ask. Best of luck!

[shy remnant]

No we do not

[hoary pebble]

when will the apeal be answered

[scenic violet]

my game just closed for no reason, do i have to queue up again or buying vip?

[candid loom]

huge lag on @compact wyvern

[north anchor]

what if i pay you

[wraith star]

FIX LAG ON EU LONG??? HELPP

[lapis nexus]

Dylan you're banned bro go touch grass

[gloomy jackal]

eu x2 is lagging some of our teammates can run around and the others are lagging

[surreal schooner]

there is

[ancient geyser]

RUSTORIA EU MED HARD LAGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGING

[median tartan]

Rustoria Medium Lags RESTART

[hearty sleet]

Or sometimes if u keep trying you can stand

[grave violet]

you can run a server with 1k people in it but when its at 400 you cant handle it

[surreal schooner]

they turn it off

[median tartan]

Rustoria Medium Lags RESTART

[bitter grail]

what is wrong w the server?

[peak root]

EU lag too

[rancid glacier]

@shy remnant
Need help with the backend? Server/Webiste? i am a full time system admin/datacenter admin so if i can be of any assistance let me know. The error on the donate page is easily fixed

[ancient geyser]

RUSTORIA EU MED HARD LAGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGINGGgggggggggggggggggggggggg

[grave violet]

dogshit ass admins/devs

[near halo]

ARREGLEN EL SERVER

[ocean thistle]

!vip

[marble mantle]

Hey, @north anchor

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[whole kettle]

lag on 10x no bp

[pulsar lily]

huge lag on @sharp rapids

[brisk shadow]

time out

[peak root]

Eu Long lag so hard

[midnight spear]

fix long

[north anchor]

alright i thought you were

[scenic violet]

nvm server died and i'm joining lol

[tiny oasis]

+slots more

[bronze glen]

what happened with meduim AAAAAAAA

[near halo]

ARREGLEN EL SERVIDOR DE MIERDA DE BR

[shy remnant]

!slots

[marble mantle]

Hey, @tiny oasis

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[north anchor]

thank you

[whole kettle]

mate i tp in abse while i was shill farming

[tender elk]

ne poshlo chet

[ocean thistle]

!sm 300s

[marble mantle]

:ok_hand: The slowmode delay was changed from 5 seconds to 300 seconds in this channel.

[jaunty parcel]

lagg eu 5x

[scenic violet]

damn

[red pier]

WTF, EVERY WIPE THIS SHIT!!!!!!!!!!!!!!!!!!!!!!! SOLVE YOUR PROBLEM, DAMN!!!!!!!!!!!!!

[peak root]

Use my vip money for fix and buy better server ty

[grave violet]

shit fucking admins

[shy remnant]

Quel serveur ?

[kindred yacht]

HELP THE FUCKING LAG YOU FUCKING MORONS

[shy remnant]

#general

[steep wave]

just got diconected again... will we do full restart on the server?

[stiff wing]

[wispy horizon]

BRO

[cerulean forum]

wipe hype on main POG

[noble terrace]

#announcements

[gray blade]

CANT PAY SO MANY DOLLARS TO PLAY ?

[shy remnant]

#general

[rose jetty]

what vps is this shit running on

[fallen wolf]

MAIN LAGGING

[bronze glen]

aaaaaa

[shy remnant]

Aware

#announcements

[civic viper]

REWIPE

[lapis nexus]

Lmao general locked

[surreal schooner]

RAHHHHHHHHHHH IM IN ##HAPPY FORCE OF JULY

[frank lynx]

what is it that the queue crashes when I enter the server and suddenly I am 90th from 1st place

[rain jackal]

so i get kicked for the server being ass and then i have to wait in 120 que

[zealous kraken]

!slots

[marble mantle]

Hey, @zealous kraken

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[sturdy lichen]

ya ego rot ebav

[fringe tangle]

I GOT SERVER KICKED AND NOW I AM IN A FUCKING 88 PERSON QUEUE, WHAT THE FUCK

[patent agate]

yo i just got kicked and now i am in que

[tidal sparrow]

steam auth issues anyways

[muted sun]

ZV

[near halo]

Please, remember to type here only if you need help support, our team already know about the crashes, keep your eyes in #announcements ⁠

[boreal axle]

i need more vip restock 😦

[white lake]

Can i speak to a mod privately?

[marble stratus]

why the fuck did i got kicked? because of lag

[near halo]

!vipstock

[marble mantle]

Hey, @boreal axle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[mystic ferry]

What happend to main did it restart?

[keen forge]

server off?

[near halo]

Hello, why there is no option to buy vip for EU LONG?

[warm sleet]

The same error all the time, I have logged in 3 times and 3 times it crashes:
Connecting: 208.103.169.246:28010 (Raknet)
Disconnect Reason: Steam Auth Timeout: No auth response
Disconnected (Steam Auth Timeout: No auth response) - returning to main menu
Playing Video C:/Program Files (x86)/Steam/steamapps/common/Rust/RustClient_Data/StreamingAssets/MenuVideo/forest.webm
Failed to parse favorite server endpoint: ddddddddddd.rustoria.uk

[near halo]

My PM is open if you want help

[loud iris]

what is this Disconnected: Steam Auth Timeout: No auth response?

[spring kraken]

How is time played calculated? According to Battlemetrics, I only have 13 hours of playtime on US Main, but I've been playing for 7 months lol

[lusty root]

eu main steam auth failed please fix

[near halo]

It works like a range

[neat hamlet]

STEAM AUTH FAILED 😭

[obsidian gorge]

it is still laggy

[mild prawn]

I was in and the server crashed when I was trying to spawn

[orchid bone]

samew steam auth.

[wraith star]

FIX EU LONG

[tawny salmon]

@here steam auth is not rustoria or server fault its on steam they cant do anything abt it

[peak root]

Eu long, sooooo LAG.. Typical never ready man

[full canyon]

"STeam Auth failed " Nice serve

[west osprey]

We're working on all of the issues as fast as we can ❤️

[late pebble]

EU long i was in queue top 100 and i got kicked out of queue do i keep my spot or nah?

[shrewd prawn]

steam auth timeout on EU main????

[pulsar heart]

EU main steam auth gg

[keen narwhal]

i cant join to rustoria eu main

[shut oasis]

steam auth timeout??????

[harsh obsidian]

aaaaaaaaaaaaaaaaaaaaa

[bitter grail]

Fixing Rustoria servers, a popular Rust community hosting service, requires a thorough understanding of both the game mechanics and server management principles. Admins play a crucial role in ensuring smooth gameplay, minimal downtime, and resolving any technical or gameplay issues that arise. Here's a comprehensive guide on how admins can fix and maintain Rustoria servers:

1. Identify the Problem
   The first step in fixing any server issue is to identify the root cause. Problems can range from hardware failures, software bugs, network issues, to player-reported glitches. Admins should:

[fallen wolf]

these server issues are a thing for years it feels like

[midnight spear]

PLEASE RESTART LONG FFS

[somber charm]

steam auth timeout why i getting this timeout

[west osprey]

These issues happen rust wide

It's not just us, every single server has issues on force wipe.

[civic viper]

REWIPE

[viral yoke]

No

[gray blade]

k,+

[wind sleet]

no

[void nebula]

What is this steam auth

[oak sinew]

Steam Auth time out too

[sinful rose]

Why u not adding more spots to rustorie eu small? Its only 300 there have been 375/350

[oblique wave]

I bought vip and dont have gold text ingame dont know if I have vip

[jade moss]

i don't have VIP but you f*** kick me

[vapid atlas]

REWIPE

[vale hinge]

👎

[limpid belfry]

eu 2x when thre is 500 people on there is no lag, then 650 people on everyone lags. Lower the player count.

[lime stag]

Steam auth failed

[lusty root]

Restart main please. I got vip but i cant join bcs of steam auth failed.

[rose rose]

SOS

[marble stratus]

eac timeout, now i have 50 queeu

[solid girder]

im going to kms

[clever lance]

guys

[ember quest]

Im vip but im still queuing

[dense ether]

Steam auth failed

[cursive delta]

With the greatest respect fix your shit on Eu med

[full canyon]

Steam auth failed, only 300 people on rustoria EU main. seriously.

[tiny oasis]

Steam auth failed wtf

[wispy horizon]

I was in game and i got queue now

[balmy cypress]

Aware of Steam Auth issue

working on it

[shrewd prawn]

IM QUEING EU MAINNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN

[warm sleet]

Can someone from the staff report on the situation of the EU servers? Are measures going to be taken? They are all having problems, and the US ones are working..

[chilly goblet]

server restart pls, ping just killed everyrthing

[harsh obsidian]

REWIPE BR LONG, PLEEAASE

[round topaz]

i join after 500 people que then got banned for hacking the only thing i have open ias rust and crosshair x what hacks yall on about 💀

[brittle epoch]

bro i keep HAVING OVER 1000 PING

[pulsar heart]

the best server and can't fix the usual problem - default

[north anchor]

TIME TO SWITCH SERVER

[wraith star]

server restart eu long and kick out everyone without vip

[mossy harness]

skip queue isn't working

[eager drift]

Hey i just got banned and im guessing its because i opened a stash since i got banned 1 minute after

[hushed trench]

LAGGING

[bitter grail]

trash

[vapid atlas]

REWIPE BR LONG, PLEEAASE

[wind sleet]

i want playyyyyyyyyy

[jolly crescent]

https://cdn.discordapp.com/avatars/871875156182712410/a_23ed25711e17bc180e1dacec124f869d.gif?size=1024

[thorny dune]

Our team is focused and investigating these issues now

[lime stag]

go go eu main is open

[trim heath]

is it possible to get refund

[lusty root]

no auth response eu main

[rose rose]

admins, what's with the astoria main server

[vestal meadow]

#support

[dense ether]

Steam auth failed in EU main, no auth response PLEASE FIX IT DAWG

[strange stirrup]

FX MY G

[lucid frigate]

the vending machines arent fixed 😦

[full canyon]

CAN I FKN PLAY !! SERIOUSLY !!

[fallen wolf]

steam auth issue

[safe dew]

same with steam auth

[hollow saddle]

admins just has to reset the server ....

[midnight spear]

maybe stop restocking vip and fix the server?

[umbral mulch]

how do i fix this steam auth timeout

[coarse iris]

your team has been focused on fixing this for 3 months apparently

[near halo]

Very much improved!!!

[nimble siren]

Rustoria medium eu, i wish for a refund. Got in server then got kicked and got stuck in queue. Then bought vip for me and my friend. got kicked 3 times from the lagg and now i am inn again and lost all my loot because of the intense lagg. very unsatisfied andd i would like compensation or a full refund on both Vip i purchased.

[oak sinew]

you're not that poor are u ?

[near halo]

Make a ticket here #payment-support

[abstract linden]

hi! why my game doesnt load servers

[chrome sandal]

i cannot load into the Server with my VIP :=0 pls help im not even getting into que

[near halo]

Remember to stay in #support only if you need help, otherwise go to #general

[pulsar heart]

The best server realy 30 minute . They cant restart server gg gg gg gg

[near halo]

We are already fixing

[patent pewter]

FKN RUSTORIA

[autumn badge]

cannot connect

[rose rose]

LETS GOOOOOO ADMIN

[woven yew]

fucking admin

[strange stirrup]

FIX RUSTORIA EU MAIN

• Steam auth Timeout: No Auth response

[civic viper]

REWIPE THIS FUCKED ALL STARTS

[bitter grail]

REWIPE

[median tree]

how buy vip -- i don't now how play this server -- out of stock but on funpay all sell vips, why you give this way for reseller

[lime stag]

how is forcewipe this its sucks everyone is playing now and we can playin it where is the justice !!!

[gray blade]

STEAM AUTH FAILED

[dusk drum]

world isn't fair, cry abou it

[ember quest]

Im vip but im still queueing, yup 3 times

[open crow]

So much entitlement in this chat regarding re-wiping. Anyways
Steam auth Timeout: No Auth response

is NOT a rustoria issue

[near halo]

Did you try restart the queue and your game?

[pulsar heart]

Manssss go on other server rustoria gg if dont rewipe gg

[white lake]

@torn heart May I speak with you?

[patent pewter]

<@&274971100184576010> when do you think the servers will be fixed?

[fringe tangle]

I was in the US long playing for 30 minutes after I got kicked and lag started now I am in a 150 player queue, what a fucking bullshit!!! <@&274971100184576010>

[full canyon]

Can u do ur job pls ?

[near halo]

Stop tagging our staff if you don't need help

[stark stump]

<@&274971100184576010> i crashed from the server but dont have my 5 minutes perios without a queue

[brittle epoch]

HOW DO I STOP THE SERVERS FROM GOING INTO OUTER SPACE

[neat pumice]

We don't have that system enabled

[merry elk]

Monologic what is happening with the server ? @neat pumice

[civic viper]

<@&274971100184576010> rewipe this fucked the whole wipe

[knotty surge]

<@&274971100184576010> I have loaded in 15 fucking times to recieve a qeue of 250 everytime i wait it out fix your servers please

[stiff granite]

can u fix steam auth failed

[neat pumice]

Issues, we're working on them still. Latency issue should be resolved, working on the steam auth issues now

[solid girder]

i am going to end it

[lime stag]

https://tenor.com/view/bullshit-nonsense-crap-fuck-lies-gif-12296450

[jovial prism]

❤️

[lusty root]

steam auth failed guys if u dont let every vips in, just restart the server this is not equal

[gray blade]

STEAM AUTH FAILED FIX IT I PAIED TO PLAY TOMORROW I WORK COME ON

[balmy cypress]

Aware of all the issues, we are working to resolve them. Hold tight and we will update once we can

[ember quest]

Yes I restarted steam and the game 3 times im still getting placed in queue

[near halo]

#support message

[flat wing]

They are actively playing games right now. This is unfair. What do you plan to do about it? <@&274971100184576010>

[near halo]

#announcements message Steam Auth problem

[spring abyss]

you exactly solfed nothing

[white lake]

Does anyone know if @Jacob is available?

[raven mist]

Solved*

[opaque palm]

4 раза в очередь заного из за тайм аута что за бред eu long

[wheat tinsel]

oh nahh xd

[delicate axle]

😭

[bitter grail]

do we have an eta on when steam auth will be fixed? @neat pumice

[raven mist]

you mean @torn heart?

[near halo]

Send him a DM and wait, when he's available he will answer you as i told you in DM

[median tree]

@torn bronzewhy i buy vip and can't playy 400 players ahead me?

[lusty root]

Its not fair guys you need to restart the server. We paid for VIP but we cant use it.

[near halo]

You need to connect your account(get verified) to work

[unkempt imp]

vending machines in outpost not showing anything no bps 5x sdt

[civic viper]

<@&274971100184576010> REWIPE SOME PEOPLE GOING TO BE BEHIND BY SO FAR!

[solid girder]

i cant live without rust bro... Appeal #f640af

[near halo]

https://rustoria.co/link

[wet sundial]

IM THIS IS JSUT SAD

[raven mist]

Wont be rewiped that far into wipe

[noble terrace]

We do not play to rewipe

[pale otter]

eu long down

[ivory pecan]

eu long down

[midnight spear]

how long for restart>

[worthy venture]

this server fucking sucks lmfao dudes fuckin ginny pig died and got poisoned so the server wont even work you freaks

[chilly goblet]

rewipe eu long

[tawny salmon]

eu long down?

[fallen wolf]

how to fix steam auth failed issue?

[zenith schooner]

nice eu long 😄

[distant flint]

why i see my mouse in game after update??

[coarse iris]

'we're working on it'
.. 2 months ..

'we're working on it '

[near halo]

#announcements message

[late pebble]

cant connect EU long work on it faster pls

[peak root]

ok nice ue long down!

[inland marten]

dont know why u let in 1000 players on long if your servers cant handle it!

[deep mirage]

server down guysss

[shy tree]

/ticket

[marble mantle]

Hey, @shy tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sacred sparrow]

admin bana bi köfte ekmek atarmısın mangalmı yapıyonuz sunucularda

[proven plaza]

Why do some players play on the server, but most cannot even connect?

[vast pawn]

I bought a VIP, but why is there a queue

[noble terrace]

#payment-support

[raven mist]

You're not banned anymore

[pastel venture]

+1

[lusty root]

STEAM AUTH FAILED PLEASE FIX

[thick terrace]

why can't I connect to the server

[civic viper]

What u mean far into wipe, 1 hour of this wipe have been ass server so we cant play

[neat pumice]

You just need to wait - you trying to connect over and over is extending your ban

[raven mist]

Players made progress, so no rewiping wont happen

[ember quiver]

@raven mist how about eu long

[tepid crown]

Disconnected: Steam Auth Timeout: No auth response
How, i cant reconnect rn. coz 525/450. infinity 2 players queue. So it kicked me, and it didn’t reconnect. What to do?

[mild galleon]

@raven mist what progres evry 5 min is a fuking 1min lag

[warped warren]

nice vip i bought mate gimme a refund

[trim heath]

admin can u give refund?

[raven mist]

#payment-support

[raven mist]

#payment-support

[distant flint]

heey, who can help? Why i see my mouse in game after update the game???

[green peak]

hello ! THERE ARE A weekly or monthly server whipe ?

[raven mist]

Every server wiped, but for more info check #oldserverinfo

[safe vessel]

I was kicked 4 times, I can't log in, I logged on to the server then I just got kicked, can you please provide an entrance without a queue, it's very difficult and hard, I'm going to cry right now!

[surreal schooner]

eta on eu long?

[magic pelican]

2 weeks

[still lodge]

is there still a connecting problem? i try to reconnect x times edit: i can connect now 21.52

[wraith mirage]

no animals no lag

[wanton coyote]

eu long auth timed out again pls help

[civic viper]

ofc bc some other people have to be with this shit bc u cant fix steam auth no shit some people going to make progress then

[thick terrace]

what will be the result of a re-wipe?

[hot thicket]

L server

[raven mist]

Should be better now 🙂

[craggy blaze]

Its worse

[spiral furnace]

is the que on eu medium stuck or what i have beein in 3rd place for like 40 mins now didnt go down a single person

[raven mist]

You need to stop spamconnecting

wait 15 mins and retry

[tepid crown]

Disconnected: Steam Auth Timeout: No auth response
How, i cant reconnect rn. coz 525/450. infinity 2 players queue
can u fix slots for usual ppl? Eu medium

[vapid atlas]

How do I sweat VPN? where can I authorize

[near halo]

VPNs are allowed, no need to whitelist

[rain canyon]

increase sea long player cap -_-

[near halo]

!slots

[marble mantle]

Hey, @rain canyon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[delicate axle]

increase us long?plz

[surreal schooner]

@ocean thistle i loaded in to eu long started playing then the server crashed now i cant load back in cuz the ban

[silver cargo]

VPN ban ，please unban ID 76561199168331560 ADmin

[ruby quartz]

Feels good when I tried to get in to eu medium straight away. Got to 9th on queue and everything fell apart.. now after 4 queue restarts I am at 95th place and already 2 hours in the queue. Really enjoyable

[full pagoda]

its been 2 hours on QUEUE in SEA LONG

[cursive crypt]

cant join the server after restart EU Long

[near halo]

Update your game

[brittle epoch]

you guys havent fixed horseshite im getting 11k ping while fighting and i just lost 15k stone

[ocean thistle]

Are you in now?

[eager drift]

I just created a ban appeal how long does it usually take for these to be looked at. I have tried to dm admins about my situation but to no avail.

[surreal schooner]

yes thank you kindly

[silver cargo]

VPN ban ，please unban , please.I need to be in the game steam ID 76561199168331560

[full pagoda]

increase the slots please 2h in QUEUE on SEA LONG

[white lake]

Does anyone know if Jacob is busy?

[old dust]

Cuando abre el sv BR loco

[near terrace]

ive paid for VIp for Eu long and it still says i need to wait in a queue

[near halo]

#payment-support

[wind sleet]

pls restock vip 5 day for main eu

[pastel venture]

need grow eu main size ı am waiitin for 1.30 hours........................

[gloomy sparrow]

May i ask why you are wondering? 🙂

[late pebble]

im waiting for 2 hours for EU long now lol

[brittle epoch]

FIX THE PING ALREADY

[cursive crypt]

both staging branch and normal rust arent working restarted steam as well

[solid girder]

has my assigned banning moderator died or some shit

[verbal osprey]

does anyone know what was actually going on today? we've seen alot of "oh this has been fixed" but what caused it?

[eager drift]

I have been banned for Hacking Appeal #05de4a

[near terrace]

ive made a ticket on payment support, what do i do one ive done that? my ticket is "store-1791" ive paid for VIP but not able to get into the server, can an admind deal with it please

[near halo]

Try verifying your game files, that should work, and if works please tag me here

[raven mist]

Fill in the info and the correct staff will help you

[narrow nymph]

Vip doesnt work?

[near halo]

!vipissues

[marble mantle]

Hey, @narrow nymph

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[silver cargo]

VPN ban ，please unban , please.I need to be in the game steam ID 76561199168331560

[nova mason]

My vip isn't working also

[near halo]

@nova mason

[pastel venture]

its been like 20 min and just 1 guy join in the server bro bbigger the size.... EU MAİN

[cursive crypt]

i restarted my pc and its good now, but the dev team gotta sort out the server never been this bad

[hazy steeple]

why is my vip not applying? just bought it

[near halo]

Sometimes updates can broke any game/server, i hope that you understand that and our Staff are always making the best for the players 🙂

[near halo]

!vipissues

[marble mantle]

Hey, @hazy steeple

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[robust turtle]

Hey guys

[karmic coral]

Hello, why i have this message: Disconnected:EAC:Client Integrity violation

[near halo]

Hi! How can we help you?

[red pier]

SUPPORT Chit Chats channel HELP I WAIT

[safe vessel]

You can expand the slots on EU Medium please

[near halo]

!slots

[marble mantle]

Hey, @safe vessel

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[near halo]

Try restart your game and join again

[blissful marsh]

someone cheack appeals

[thick terrace]

Why have I been standing in the same line for 30 minutes?

[near halo]

What do you mean?

!ticket

[marble mantle]

Hey, @trim dock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thick terrace]

I've been standing at queue 25 for 30 minutes

[near halo]

Totally normal, queues are high on Wipe days

[rotund bolt]

did yall disable when you dc or crash you have queue skip

[rain sparrow]

can someone help me in suppoort

[gloomy sparrow]

What do you need help with?

[near halo]

#announcements message

[tiny oasis]

Mondays lag?

[bitter tulip]

Even though my ban is unlocked, it does not enter the server. someone help me?

[hexed nimbus]

Wait 15 min after last connection

[fallow iris]

i got flyhacked on us medium and now im in a 100 player queue anyway i can get back in?

[near halo]

No, we do not skip queue for players

[robust turtle]

I have a route problemm

[near halo]

Please make a #network-support-old here and our Staff will help you 🙂

[queen plume]

server crashed my game and now there is a huge queue can i get a skip back in

[near halo]

No, only if you have VIP you can skip queues, we do not manually skip players

[thick terrace]

there will be a restart at night

[near halo]

Is there any admin named "Zerkees_" here because he added me on Steam and said i was going to get free rustoria skins if i upvolte on a weird link that i needed to sign in to?

[west mica]

Hi, No its not us #announcements message

[pastel venture]

İİ AM İN FİNALLY

[meager dove]

/appeal

[marble mantle]

Hey, @meager dove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[honest onyx]

is it possible to transfer a q skip at all?

[brave lance]

if it hasn't been used you can create a ticket here: https://discord.com/channels/274965952116817920/883058174570135572

[blissful marsh]

someone check ban appeals on website

[naive ivy]

when will stocked open again for sea long?

[quasi dew]

!vipstock

[marble mantle]

Hey, @naive ivy

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[quasi dew]

Appeals can take 1-3 Buisness Days 🙂

[scarlet lava]

adm, 1 clan and 1 player cheater and server rustoria low pop mensal

[autumn mantle]

Where did you report cheating time?

[torn heart]

!report

[marble mantle]

Hey, @scarlet lava

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

!report

[marble mantle]

Hey, @autumn mantle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solid girder]

whats the avg wait time on a Appeal?

[late pebble]

im 3 hours in queue now in Eu long 😭 🙏

[torn heart]

1-3 days

[solid girder]

what the flip
my queue skip is useless 😭

[idle rampart]

i did appeal can you resolve it quick so i can start playing wipe i did appeal 10-12h ago

[vagrant notch]

BROTHERS SO MUCH LAG I CANT PLAY LIKE THAT I SEE PEOPLE FLYING MEN

[wheat plume]

I need to talk to an admin in regards to my inventory being bugged. I dont know how to fix it, new bug from this most recent update

[toxic shard]

Inverntory bugs would be more FP bugs => f7

[chrome sandal]

i cant see my skins in the skinbench help

[wheat plume]

Just sent in a report. how do i fix this?

[tawny veldt]

sea long wait 4 hrs in queue…

[ebon zealot]

hello, i'm on rustoria EU 2x vanilla and i cannot stand up from the sleeping position. i have tried many ways to fix this but nothing is working.

[autumn arch]

3 day mute is ridiculous with the stuff i see on here

[wheat plume]

@toxic shard Is there any chance that you guys can end the quest I'm on or anything. I tried verifying integrity files, restarted my game.

[tender gust]

theres someone on steam saying theyre a rustoria admin and asking me to vote on a skibn rustoria is trying to get onto twitch drops is this true?

[north crest]

!scam

[marble mantle]

Hey, @tender gust

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[idle hinge]

is anyone up rustoria eu mid

[rain sparrow]

can any admin help me

[torn heart]

whats up

[wanton crescent]

does anyone know this guy?

[torn heart]

!scam

[marble mantle]

Hey, @wanton crescent

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[torn heart]

it's a scam

[covert vapor]

admins pump quest is super bugged

[lethal mantle]

admins help

[noble terrace]

Quests in game being bugged should be reported to Facepunch using F7

[noble terrace]

?

[dire ibex]

when is shops are gonna fixed ? I cant making my horse house

@noble terrace you guys gonna fix it or what ?

[noble terrace]

!ticket told you to make a ticket

[marble mantle]

Hey, @lethal mantle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Fix what?

[dire ibex]

shops are empty we cant buy anything any outposts ? barns fishings @noble terrace VENDORS ???

[cedar sentinel]

i need help

there is a cheater esping he playing 12 deep so we dont know who is the cheater

[silver crow]

I can raid wooden door with eoka pistol and we use 60 handmade shalls and doors steel 200hp. Can anyone help?

[noble terrace]

On modded?

[noble terrace]

!ticket

[marble mantle]

Hey, @cedar sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

What server?

[cedar sentinel]

bro there is a cheater esping he is playing 12deep we dont know who is the esping but thay had for sure i can give u some off this team id

[noble terrace]

just make a ticket

include as much info as you have

[silver crow]

Rustoria.co - EU mondays mb I go do a clip

[noble terrace]

Please submit an F7 bug report to Facepunch, but I will also let our developers know