#support

1 messages · Page 532 of 1

blissful herald
#

ok well then just wait for reply

hallow dagger
#

on my appeal?

uneven sleet
#

@blissful herald can i report u a cheater?

blissful herald
marble mantleBOT
#

Hey, @uneven sleet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hallow dagger
#

@blissful herald my mate can appeal on discord if he cant login to rustoria?

grave echo
#

how early does the rust force wipe update come on staging branch

covert rose
#

ADMINNNN

merry ember
#

!report

marble mantleBOT
#

Hey, @merry ember

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
hallow dagger
covert rose
marble mantleBOT
#

Hey, @covert rose

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

merry ember
#

How long on average until tickets are replied to? No pressure, just want to know when I can check back

thorn forge
#

Tickets are dealt with differently depending on the case

merry ember
#

I see

hallow dagger
#

no way

#

still have to wait

hazy minnow
#

I was banned again for hacking on rustoria Monday

tough bane
hazy minnow
tough bane
hazy minnow
#

76561199482257673

arctic lynx
#

Who is the cheater in my team

#

playing with hacker

near halo
marble mantleBOT
#

Hey, @arctic lynx

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hexed nimbus
lean linden
hazy minnow
#

I have a ban on hacking and I have filed an appeal

near halo
hazy minnow
#

I WANT TO REMOVE THE LOCK

hexed nimbus
hazy minnow
#

My house will rot

vague trench
#

Admins, pls check my ticket..

hexed nimbus
vague trench
#

Appeal

hexed nimbus
#

1 to 3 business days

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just be patient

vague trench
#

Ohh ok ty

wanton skiff
#

i am not cheating Why am I blacklisted Steam ID:76561199381423791 please

#

admin

marble mantleBOT
#

Hey, @wanton skiff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wanton skiff
#

@balmy cypressyes please

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@balmy cypressi am not cheating Why am I blacklisted Steam ID:76561199381423791 please

balmy cypress
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Follow the instructions

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Make an appeal on the websiite

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You are perm banned for playing with cheaters multiple times

wanton skiff
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Along with the scammer, it was done without my knowledge @balmy cypress

balmy cypress
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Well make an appeal

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If your appeal is denied, that is the final answer

wanton skiff
#

Please do not punish me so severely

balmy cypress
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your teammates actions are your responsibility. Even more so when you were banned 4+ times for exactly this reason

wanton skiff
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I know I am responsible for my actions, but it was really done without my knowledge. Please do not punish me so severely@balmy cypress

balmy cypress
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You should have stopped playing with cheaters after the first ban, instead you did it 3 more times at least

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Nothing I can do to help you if your appeal was denied

wanton skiff
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If I knew they were cheaters, I wouldn't team up with them

balmy cypress
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Why play with them across 4 different bans?

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Why did you not learn your lesson after the first time

near halo
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@balmy cypress why am i getting disconnected?

wanton skiff
#

I have really learned my lesson. I will no longer team up with anyone

balmy cypress
near halo
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it says join discord awz3

balmy cypress
balmy cypress
near halo
#

alr

balmy cypress
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With your steamid @near halo

near halo
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cant his dms are off

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make a group

wanton skiff
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@balmy cypressPlease give me another chance. I have learned my lesson,

balmy cypress
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Stop asking the same question, you have your answer and I will not discuss this further

near halo
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@balmy cypress unfair

balmy cypress
near halo
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i did

balmy cypress
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I'll let him know you are trying to contact @near halo

near halo
#

Alr

balmy cypress
balmy cypress
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thanks

#

I've sent this to him now, he will reach out once available

near halo
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ye he is corrupt

balmy cypress
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How so? 😄

near halo
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He didnt tell me anything

balmy cypress
#

He just has not had a chance to message you yet, please wait for him

near halo
#

alr

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@balmy cypress

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Can you tell me why he wants to talk too me?

balmy cypress
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You need to wait for him, I didn't ban you so cannot comment

near halo
#

I understand but it said "disconnected" am i banned?

balmy cypress
#

Yes, you are banned

near halo
#

Oh but he didnt state a reason?

near halo
meager tiger
#

Can you help me please?

hearty fulcrum
meager tiger
#

@hearty fulcrum I got banned from the server, I don't know why I got banned.

dire barn
#

@hearty fulcrum Ты русский знаешь?

hearty fulcrum
alpine totem
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I submitted my application on Monday, it’s already the 3rd day and they still haven’t responded.

hearty fulcrum
meager tiger
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@hearty fulcrum I am looking now

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@hearty fulcrum Unban on 6D 13H Don't play with hacker

hearty fulcrum
# alpine totem I submitted my application on Monday, it’s already the 3rd day and they still ha...

It is only the beginning of the third day for some people. It is possible that the admin is and has been busy working outside of Rustoria. Also, each case is different, and sometimes, it may take longer for an admin to verify some things. My recommendation is that you take this time to fully explain your situation in your appeal with as much detail and honesty as possible because if your appeal is denied, that is usually the final answer. You can reply to your appeal and check for a response at the same site you filed the appeal https://rustoria.co/support

meager tiger
#

@hearty fulcrum An article like this appears

hearty fulcrum
alpine totem
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What should I describe if I don’t know the reason for the ban?

hearty fulcrum
near halo
#

cloudie are you a girl

hallow dagger
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Any rustoria 3x admin still there?

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i want to talk with him rn here , cuz my ticked dennied

hearty fulcrum
meager tiger
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@hearty fulcrum But it's not my fault, the person I met from the game did this, Nutven, can you unban me?

hearty fulcrum
# dire barn Ban Evasion

Эта причина означает, что вы были забанены, потому что вы избегаете другого бана, который у вас есть на другом аккаунте.

hexed nimbus
hearty fulcrum
# dire barn Я зашел с нового аккаунта и все равно бан

Если вас забанили на одной учетной записи, вы не сможете просто войти под другой учетной записью. Это против правил. Если вас уже забанили, вам необходимо подать апелляцию, иначе вы не сможете играть.

hallow dagger
#

@blissful herald

hearty fulcrum
hearty fulcrum
marble mantleBOT
meager tiger
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@hexed nimbus I didn't know, I really didn't know that she was cheating, if I had known, I wouldn't have played with her.

hallow dagger
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@hearty fulcrum hey can i talk with u in private , cuz i dont want to share more informations here? I have to talk with u or other admin who can investigate a bit cuz we have an other problem wich is not in the appeal/ticket.

meager tiger
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@hearty fulcrum I want a chance, I want to play alone, I don't want to be banned for a week.

hearty fulcrum
hexed nimbus
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Knowing or not knowing does not matter although if you would know it would be worse

hallow dagger
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I will wirte u in your DM-s

hearty fulcrum
hallow dagger
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i writed u in private 🙂 Please check it.

meager tiger
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@hearty fulcrum It's someone else's fault, I'm the one suffering,

hexed nimbus
meager tiger
#

@hexed nimbus Justice is not being served to me right now

rain dove
#

how do i report a cheater

torn pine
marble mantleBOT
#

Hey, @rain dove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hexed nimbus
hearty fulcrum
# meager tiger <@690024184796938328> It's someone else's fault, I'm the one suffering,

I understand that you are frustrated and upset. However, these rules are in place because it is not okay to leave players who had an unfair advantage without any consequences. I understand that you did not cheat, and I also understand that you did not know. You are still responsible for who you choose to play with. I advise you to be more careful in the future.

rain dove
#

!report

marble mantleBOT
#

Hey, @rain dove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

meager tiger
#

@hexed nimbus The man joined us last night, but there was nothing like this before.

torn pine
# rain dove !report

You can F7 and then also report to Rustoria admins following those 2 instructions. Both will do the job

hexed nimbus
meager tiger
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@hexed nimbus 3 of us bought the highest package and yesterday our enjoyment of the game was ruined because of the cheater. 😦

torn pine
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Correct F7 is FacePunch

hexed nimbus
meager tiger
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@hexed nimbus I have 16 thousand hours in this game, man, and I have never used any cheats, think about it.

hallow dagger
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@hearty fulcrum i wirted u his steam id in your dms 🙂

hexed nimbus
meager tiger
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@hexed nimbus If you were me, would you like it if you were unfairly banned?

hexed nimbus
hearty fulcrum
#

Please do not argue in the support channel. You can take this conversation to #general as the support has already been provided.

hexed nimbus
#

you got benefit of cheater loot therefor you get punished but seeing you already got the timer i expect you got a appeal answer so therefore that would be the final decision so just sit it out and then you can play again

meager tiger
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@hexed nimbus You don't do it, but ask about cheating. The person who cheats here is the one you just met, and when you ask, he says there is no cheating on him, and you trust him, you want to have friends, and then you get banned. How true is that? Wouldn't it make more sense if the cheater got banned?

hexed nimbus
torn heart
meager tiger
#

You do not provide any good justice, I insist on this, thank you. After 1 week, no one will have mercy....

gusty swallow
#

my ping is 109 on SEA main. But 220 on SEA long. why is that. both servers are the same distance to me.

candid basalt
#

map for sea long

torn pine
marble mantleBOT
#

Hey, @candid basalt

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

near halo
#

@balmy cypress

tawdry sentinel
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<@&274980199668645888> how can i report cheater to ban him faster? hes ruining our game right now

near halo
#

How to get into a game when i c ant

marble mantleBOT
#

Hey, @tawdry sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

boreal thistle
tawdry sentinel
#

!report

marble mantleBOT
#

Hey, @tawdry sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

boreal thistle
#

What does it say when you try to connect?

boreal thistle
near halo
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disconnected

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Every server on communtiy

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And when i c an i get loaded into a random server

nocturne pond
#

hi is there any chance u restock vip on eu long? atleast for 10 ppl

near halo
#

bruh

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@boreal thistle answer

outer sierra
marble mantleBOT
#

Hey, @nocturne pond

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

formal pulsar
#

i am sure you awere be aware, but there is peeps trying to scam using Rustorio's name, i can drop the steam ID if needed.

marble mantleBOT
#

Hey, @formal pulsar

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

formal pulsar
#

as expected.

hearty fulcrum
formal pulsar
#

already known 🙂 i reported them, with the proof @ steam, so lets hope they block at least that account.

near halo
#

CHECK MY TICKET!!! @hearty fulcrum caps sorry plzx

hearty fulcrum
hallow dagger
#

@hearty fulcrum did u see what i sent u? .)

hearty fulcrum
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I told you I would ask and let you know when I receive an answer

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My DMs are not a place for appeals and the decision is not up to me, so I cannot answer the messages you sent after that

hallow dagger
#

alr thanks 🙂

sly galleon
#

I have a complaint about the player[AA] BEASTMODE2011 after he gets hit by kicking from the server by mistake

lunar trellis
#

When I hit a player with a nickname [AA] BEASTMODE2011, I got a mistake and it happened every time

dense torrent
#

where can i open a ticket

near halo
marble mantleBOT
#

Hey, @dense torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dense torrent
#

thank you anna

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anna can i ask you a qeustion

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that you maybe know

near halo
dense torrent
#

can i still change my ban appeal

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because i had lag in the first year i owned the game which made me fly sometime

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and got banned for cheating

near halo
dense torrent
#

i dont remember it was 2 years ago on zeus 5x

near halo
#

Zeus? You're playing on Rustoria

dense torrent
#

yea but thats the reason i cant join

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because i am banned on there

near halo
#

🤔

near halo
dense torrent
#

kicked:banned;cheating

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but i never cheated

near halo
#

And you made an appeal in the web site?

thorny whale
#

@hearty fulcrum

dense torrent
#

yes

near halo
dense torrent
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13 min aggo

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but it says its for the zeus 5x server

near halo
dense torrent
#

no

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but its weird cuz its not the same server

near halo
thorny whale
#

@near halo

near halo
thorny whale
#

i got banned on my main 180d ago and then i got banned on rustoria

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and they said that i would be unbanned at 180d

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and it hit it today i think

near halo
marble mantleBOT
#

Hey, @thorny whale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thorny whale
#

says already submitted

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i talked with @hearty fulcrum

near halo
thorny whale
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it was 30d ago

near halo
#

What's the status?

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Can you send here a screenshot?

thorny whale
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i didnt reply to it because i spoke with cloudie in the server

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so it got "suspended"

kind shell
#

@balmy cypress i sent a dm to u

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for an appeal

hearty fulcrum
kind shell
#

Okey ty

analog pumice
#

!map

marble mantleBOT
#

Hey, @analog pumice

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

polar cairn
covert lance
#

Hi, sorry if theres an answer already somewhere but will EU 2x vanilla full wipe tmrw on force wipe? or will it wipe on friday like it usually does?

#

@polar cairn

hexed nimbus
#

all of them will apart from the 3 5 and 10x but all vanilla are usually full plus same amount of Q as pop on

marble mantleBOT
#

Hey, @covert lance

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

polar cairn
polar cairn
strong saffron
#

I need help

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some kid is dming me on disc saying he fdunna dox me

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he mad bc we was on shitting on him

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his username the same as his disc

inland marten
#

when you restock vips for EU long is it 1 slot per notification?

gilded trout
#

so if i dont have a credit card i cant buy vip or what i tried to use paypal but i have to add card. do yall know another way

tiny oasis
#

when will the wipe Rustoria eu long

cursive kayakBOT
#

@tiny oasis

:flag_eu: EU Long

IP: connect long.rustoria.uk:28010
Next Wipe: <t:1720116000:F> (<t:1720116000:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map

unique fiber
#

When do yall plan to restock eu long VIP?

remote meteor
#

Are the map votes going on currently going to be what the map looks like on force wipe? Or is it randomized

smoky cape
marble mantleBOT
#

Hey, @unique fiber

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

onyx kayak
#

pls restock eu long !vipstock

thorny dune
west mica
gilded trout
#

when will eu main wipe

remote meteor
#

Thanks berch

agile knoll
gilded trout
#

force wipe?

agile knoll
#

yes

agile knoll
marble mantleBOT
#

Hey, @gilded trout

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

near halo
#

I am not home atm

west mica
near halo
#

Will do

near halo
near halo
#

Reason? Please?

#

Trouble or no trouble?

west mica
near halo
#

Sure

solid hornet
#

whens us main wipe

cursive kayakBOT
#

@solid hornet

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1720116000:F> (<t:1720116000:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

solid hornet
#

thanks!

near halo
#

@west mica

west mica
near halo
#

yo are u busy

west mica
near halo
#

first am i in truble or not in troublew

west mica
#

First join the VC

near halo
#

Yes or no question

west mica
#

Yes I am free for a VC

#

We can talk in VC

pine bramble
#

I need help, my ban has already been 180 days and even 195 days have passed and I am still banned.

thorny dune
covert lance
near halo
#

@west mica ?

still lichen
#

/ticket

marble mantleBOT
#

Hey, @still lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

still lichen
#

admin i have evidence for cheating

#

can u help?

#

i have video how he give me 3 heads in jump and not only this

gloomy sparrow
marble mantleBOT
#

Hey, @still lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

still lichen
#

oh sorry

primal bear
#

yoo why are people invisible forf me brtoool

#

ruining my time

#

can sum1 help me pls

hearty fulcrum
#

Can you elaborate/explain please?

primal bear
#

like some poeple are invisible

west mica
primal bear
#

i did

#

it dont work

west mica
#

Rebooted your game?

primal bear
#

yes

#

look in ur dms

west mica
primal bear
#

ALR

primal bear
#

ill check my self

#

@west mica

#

ill cchec kwat is it i cant tab out

onyx kayak
#

@torn bronze !vipstock

west mica
primal bear
#

its not i n uer server

warm monolith
#

we also have video evidence

smoky cape
#

Include this video in your ticket and an admin will review it

warm monolith
#

with link directly?

smoky cape
#

The link will work

hearty fulcrum
#

what cow said, and please do not call out cheaters in the chat or anywhere.

warm monolith
#

oki doki

boreal thistle
lone raptor
#

any idea

#

when eu long vip will restock

smoky cape
marble mantleBOT
#

Hey, @lone raptor

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

toxic shard
graceful creek
long shard
#

hey guys i heard there are Weekly only VIPs but i cant seem to find them. Im looking for EU Medium can someone help ?

marble mantleBOT
#

Hey, @long shard

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

long shard
#

So wait do i have to wait for weekly VIPs to expire ?

boreal thistle
#

yes as other peoples vips expire they are available for purchase.

long shard
#

ty brother i apretiate this youve been a big help

slim pewter
marble mantleBOT
#

Hey, @slim pewter

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

frigid plover
#

I command you to unban me for the holiday because i never even hacked

marble mantleBOT
#

Hey, @frigid plover

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frigid plover
#

they say no with zero reasoning

boreal thistle
frigid plover
#

i got banned like a month after i quit rust

frigid plover
slim pewter
frigid plover
#

if i have to i will pay for the unban

boreal thistle
frigid plover
#

please the other servers are horrible

toxic shard
#

and we don't do that

frigid plover
#

im just saying i got banned after quitting and came back and was banned

marble mantleBOT
slim pewter
frigid plover
#

76561198383702245

#

i came back and was banned for hacking like it just makes me mad me and my brother play rust so i wanna know if it was an ip ban

toxic shard
#

you already appealed the ban and it was denied

frigid plover
#

yes

toxic shard
#

then it's over

frigid plover
#

i told you that all the bot said was this was a good ban see ya

#

like wth how was i hacking there was no proof

#

they never gave me clips of me "hacking"

toxic shard
#

you are free to think/say what ever you want

raven mist
#

Deserved ban i'd say

toxic shard
#

Well that's just one more argument to never unban you 🙂

frigid plover
#

you were never gonna unban me anyway lmao

near halo
#

@west mica

covert lance
worn sentinel
#

hello , you can take 5 minutes, otherwise it crashes sometimes, but you don't want to sit in line until the end of time

fervent egret
#

this is day three of my ban appeal and no one has still looked at it

boreal thistle
pliant flame
#

I was blocked for cheating when I didn't use it

boreal thistle
marble mantleBOT
#

Hey, @pliant flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pliant flame
#

!appeal

marble mantleBOT
#

Hey, @pliant flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thorn pier
#

Is Rustoria.co | ✪ Zerkees_ a mod? he contacted me on steam claming so

boreal thistle
#

@valid ivy you have been unmuted.

marble mantleBOT
#

Hey, @thorn pier

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

thorn pier
#

should i report to steam?

boreal thistle
ripe fractal
#

eu long stockkkk plzzzzz

thorn pier
#

thanks for the info and fast response

tribal plank
marble mantleBOT
#

Hey, @ripe fractal

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

ripe fractal
#

!vipstock

marble mantleBOT
#

Hey, @ripe fractal

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

valid ivy
glass bolt
#

how do i know when some1 is handling a ticket i made on the website

glass bolt
#

i did

raven mist
#

A cheater report or?

boreal thistle
# glass bolt i did

Perfect man all you can do is write on the ticket same things you told me and wait for the response. Only a few people can handle payment support.

glass bolt
#

ok

craggy basalt
#

vice201 in the aim train is hard cheating

noble terrace
craggy basalt
#

us

#

watch him for 5 seconds

noble terrace
craggy basalt
#

ok

noble terrace
craggy basalt
#

no thank you

lucid lintel
#

!vipstock

marble mantleBOT
#

Hey, @lucid lintel

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

royal plover
#

Does anyone know what time the wipe will be on the br long tomorrow ?

#

and where can I see the map if I'm already cleared to see

near halo
#

@west mica

gloomy sparrow
near halo
#

No

#

@west mica you promised me today why haven’t you reached out yet? I’ve waited hours

wary delta
#

Hey i got banned for no reason and the person who banned me and that I’ve been notified to message about is hasn’t responded in 6 days? What am I supposed to do?

near halo
#

Idk

#

Ping admin who banned u

wary delta
#

@blissful herald are you ever going to answer my pm about why you banned me it’s been 6 days?

carmine surge
wary delta
near halo
#

I got banned for a admin not thinking I “owned the account” on steam so dw

wary delta
near halo
#

No
You need to talk to the admin who banned u

carmine surge
#

And good luck with that lmao

ocean thistle
marble mantleBOT
next atlas
#

/ticket

marble mantleBOT
#

Hey, @next atlas

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

Don’t call me a lier

ocean thistle
near halo
#

Wtv

#

Let’s take this to dms instead?

#

@ocean thistle

#

Hello?

#

Wow does staff ignore? @ocean thistle

ocean thistle
dusky ermine
#

/ticket

marble mantleBOT
#

Hey, @dusky ermine

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

next atlas
#

Anyone actully on to ban hackers?

lucid lintel
#

yo guys

wispy dirge
next atlas
#

Yeah

wispy dirge
next atlas
#

been almost an hr, normally I get a rply in a few min

#

Have clips to

near halo
thin plover
formal thunder
#

I bought pvp kit and followed all channels why cant i get it?

next atlas
marble mantleBOT
#

Hey, @formal thunder

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

lean linden
thin plover
whole kettle
#

How big can I make a base ? I want to build a base might be a bit to big tho

#

Also can't put on yt the proff if someone want to get în a call and I can show it

#

Is a 40minutes clip I have Time where I need

#

Like 10 20mins in

#

And so on

cursive spear
#

Good afternoon, for the wipe tomorrow Thursday, are you going to set the 5 minute time to skip the line?

whole kettle
green tendon
#

Hi I am wondering if I can get into a contact with a higher up I lost all my bps on a no bp wipe server I have proof and witnesses

#

the server was US mondays

warped robin
#

123

toxic shard
marble mantleBOT
green tendon
#

Ill send you my steam ID

toxic shard
#

Also it's not a nobp server, it's a no bpwipe server

#

meaning you need to learn them once

green tendon
#

wait wdym

#

ik

toxic shard
#

we never wipe the bps

green tendon
#

no bp wipe server

#

yea i lost all my bps though idk if it was a glitch

#

wait

#

@toxic shard do I send you my profile link?

toxic shard
#

anything that allow me to know who you are 🙂

green tendon
#

want me to send you screen shots

wet sundial
#

Eu long is deadass unplayable of ts never restocks vip

green tendon
#

can we go in a vc

wet sundial
#

Holy fuck been waiting all day

toxic shard
#

vips tend to restock more on wipe day

#

since it's when people initially bought them and they expire

toxic shard
green tendon
#

kk

wet sundial
#

Ye but I got a morning shift tmr so I gotta try to get it tn

toxic shard
#

like your bps wiped in the lastests days ?

green tendon
#

yea

#

i sent it to my friends

toxic shard
#

will report it to our devs

green tendon
#

i was shocked when i saw i had so much bps i dont recall grinding for it all

#

but then it was gone after a day i mean i dont recall grinding for it all but incase i did sense i think i use to play the server with friends a while back

#

ty

toxic shard
#

oh

#

wait did you loose them like during this wipe ?

green tendon
#

no last wipe

toxic shard
#

because before this wipe you didn't play

green tendon
#

yea i did

toxic shard
#

well first time you joined was a week ago

#

!ticket

marble mantleBOT
#

Hey, @bright kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

bright kraken
#

hellen wong acc

green tendon
#

wait is this the right server

#

wait hold up

toxic shard
#

3 months history

green tendon
#

give me a sec

#

ima check to see if this was the right server sense i remember playing with all my friends

pine bramble
#

A question, in case they tell me that I am unbanned and I am still banned, would I have to request a ticket?

marble mantleBOT
pine bramble
#

76561199346570758

green tendon
#

wait marc can we join vc and i share my screen

#

wait i cant even share screen

#

marc can we go on a vc so i can share screen

toxic shard
toxic shard
green tendon
#

ok ima dm u screen shots

toxic shard
#

it's easy, if you learned those bps in the past week and then lost them yes there is an issue

#

if you learned them before, you didn't play this server earlier really

green tendon
#

this may not even be the right server

#

so idk for sure

#

it could be eu mondays or smth like that

toxic shard
#

you never played our eu monday

green tendon
#

ok

#

im going to find out the server i played on what had it

#

this may of not been the server thought

#

though*

dusty relic
#

can someone give me a hand

#

not sure what to do wont let me load into the server

hearty fulcrum
marble mantleBOT
amber glacier
#

I can't log into your servers, can you help me?

near halo
green tendon
#

hey i found the server thx for the help

vivid ocean
#

there is a cheater ban him apsap

near halo
marble mantleBOT
#

Hey, @vivid ocean

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

woeful yoke
#

7 days

#

Can someone help me ?

vivid ocean
#

!report

marble mantleBOT
#

Hey, @vivid ocean

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
vivid ocean
#

help me

#

this guy is fulling cheating

bright kraken
#

!report

marble mantleBOT
#

Hey, @bright kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
vivid ocean
#

yes bri

#

ban him

#

i made one an hour ago

woeful yoke
near halo
vivid ocean
#

he followed my base he is camping with a bolty and is fully headshotting me

grave wyvern
#

it says my clan name is taken but it isnt help?

vivid ocean
#

he is cheating so much

#

anna can u text an admin

#

bro ban him alreaduy

woeful yoke
#

How long do I still have to wait to receive a response ?

near halo
near halo
craggy inlet
#

<@&874995535881326632> I got banned a few days ago for playing with a hacker but I didn't know he was hacking. here is the story, he typed in chat "any1 wanna team" so me and my duo said yeah we can let him in because we needed a third then I created a team and invited him but my teammate couldn't get a spawn near me but the other guy did so I invited him into team and then a few minutes later I got banned for playing with a hacker.
My steam ID is: 76561199511891504

#

please help?

unique widget
#

tomorrow force wipe in US Main??

whole kettle
#

@near halo can u please help me make sure I can do smth ?gona send u în pm

weary anchor
#

Where do i report a hacker

#

76561199334031901

#

Reny Boy - Rustoria Monday

gleaming sky
marble mantleBOT
#

Hey, @craggy inlet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gleaming sky
marble mantleBOT
#

Hey, @weary anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gleaming sky
marble mantleBOT
#

Hey, @unique widget

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

median elm
#

I get kicked for Hacking even though I played fine yesterday

#

help

lone raptor
#

<@&274971100184576010> <@&874995535881326632>

#

Please look at my ticket

#

Payment ticket

marble mantleBOT
#

Hey, @median elm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grand scroll
#

<@&274971100184576010> Can you please look at my ticket asap

near halo
#

hey if i could get help for VIP swap please ill forever be in ur debt 😄

tribal plank
#

Best way to get help

near halo
#

yes i just know how VIP goes with long

#

permanetely in and out of stock 😄

hard yacht
#

How do you seee how long you have left of VIP?

thorny dune
weary anchor
#

!report

marble mantleBOT
#

Hey, @weary anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dark pebble
#

is it 90 days or 180 days

#

<@&274971100184576010>

#

<@&874995535881326632>

lyric basalt
#

No need to tag all admins

lyric basalt
#

@dark pebble

#

@dark pebble

dark pebble
#

oh

#

so if i load in rn

#

i will get banned for evading?

lyric basalt
#

If you send me your account I can have a look and tell you

near halo
#

Marzy I swear to god I’ll give u the finest rimjob if u look at my payment ticket

olive ruin
#

Can someone tell me an estimate time on which ticket will be viewed

dark pebble
pale otter
#

G

midnight spear
#

restock vip long ?

lean linden
marble mantleBOT
#

Hey, @midnight spear

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ripe fractal
#

yes. stock plz man

quasi forum
#

Restock vip

lean linden
marble mantleBOT
#

Hey, @midnight spear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

quasi forum
#

Everyone knows that

#

You cut that shit on half

lean linden
midnight spear
#

when will they expire

lone raptor
#

please look at my payment ticket

lyric basalt
mellow jetty
#

When will VIP stocks be renewed? - Eu long

lean linden
near halo
#

@west mica ?????????????

#

Wtf?

#

Answer me now

#

Can you respond?

gloomy sparrow
near halo
#

No it is true and i know it so fckin stop lying ?

#

@gloomy sparrow

sand raft
#

its funny how i made a ticket about refund for vip and guess what? it got deleted for the 3th time now

#

then i get accused of NOT MAKING a ticket by admins

#

what a fun rustoria admin community

#

how about 1 of yall respond to this message? instead of banning me from server again?

#

<@&274971100184576010>

neat pumice
sand raft
#

yea sadly i didint recive nothing in dms

#

ABSOLIUTLY nothing

raven bison
silent oyster
#

any admins i can chat

sleek badger
#

Hello I need help bcs if I join to server server kick me and text disconnected:hacking

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @sleek badger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

silent oyster
raven bison
#

Ok

lean linden
#

!appeal

marble mantleBOT
#

Hey, @carmine surge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hazy minnow
#

when will they remove this lock for hacking

west mica
marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

carmine surge
lost shard
#

I haven’t played on the server for a long time, I log in and see a ban, I don’t understand why or why, can anyone help?

gloomy sparrow
marble mantleBOT
hazy minnow
gloomy sparrow
noble terrace
#

Submit an appeal please

hazy minnow
#

when the lock is lifted

hearty horizon
#

Hello, my friend from Germany is getting -150 ping on all rustoria servers, but not on rustafied servers for example, is there any known fix?

gloomy sparrow
gloomy sparrow
small mason
#

hi i just got meassge show me come to discord --luke

gloomy sparrow
marble mantleBOT
small mason
#

76561199724390357

gloomy sparrow
small mason
#

sure

#

so i just jion the chit chats or just dm luke

gloomy sparrow
brave dust
#

plz unban me @gloomy sparrow

#

i m not cheater

gloomy sparrow
marble mantleBOT
brave dust
#

76561199052888504

gloomy sparrow
brave dust
#

@gloomy sparrow ok bro,thx

uneven mulch
#

Can you help me? I am being kicked off the server due to hacking

marble mantleBOT
uneven mulch
raven mist
uneven mulch
covert vapor
#

yo admins

#

can u check if this account has vip

near halo
#

@raven mist - rep

brave dust
#

Can you help me? I am being kicked off the server due to hacking

alpine totem
#

Hello
Support answered me "Thank you for this evidence, I have removed the ban on you and your team and given you Wipe VIP for EU Mondays for free as an apology for you being banned. Have a great wipe!"
VIP only for me or for my teammate too?

vagrant latch
#

Hey where do the maps come out

#

And when?

covert vapor
gleaming sky
marble mantleBOT
#

Hey, @vagrant latch

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

gleaming jackal
#

When can we know which map will be played on eu long

gleaming sky
hazy minnow
#

The ban has not been lifted

gleaming jackal
gleaming jackal
gleaming sky
# covert vapor admins?

Join the server that you bought vip and type in chat if your name was yellow it means you still have vip

eternal ruin
#

can a mod join sup

boreal thistle
marble mantleBOT
#

Hey, @eternal ruin

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

icy prism
#

Can you help me? I am being kicked off the server due to hacking

#

76561198805143345

marble mantleBOT
#

Hey, @icy prism

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pseudo willow
#

Hi i need rust developers

torn heart
pseudo willow
#

Where can i contact them

torn heart
#

Depends on what you need to contact them regarding

pseudo willow
#

Chines new year wooden speer cant be used to craft stone spear

#

And it is a skin for wooden spear

torn heart
#

F7 Make a bug report

#

and include the details

pseudo willow
#

Ty

#

And one more info where can i see map for force wipe on eu main

boreal thistle
hazy minnow
#

will my ban ever be lifted? only on rustoria they ban me just for playing

boreal thistle
hazy minnow
marble mantleBOT
#

Hey, @hazy minnow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

boreal thistle
hazy minnow
boreal thistle
hazy minnow
timber gorge
#

вы кто такие

boreal thistle
hazy minnow
timber gorge
hazy minnow
timber gorge
#

меня тоже забанили за читы хотя я не играл с софтом

hazy minnow
#

я слишком скиловый и дети кидают на меня жб

hazy minnow
#

мой дом скоро сгниёт

#

или ужё

timber gorge
hazy minnow
#

тампон

timber gorge
#

в жопу

hazy minnow
#

ес

boreal thistle
timber gorge
#

тебе

hazy minnow
#

нииии

timber gorge
#

нн

gloomy sparrow
clever sparrow
#

when is eu long wiping

boreal thistle
marble mantleBOT
#

Hey, @clever sparrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

clever sparrow
#

oh okay

worn sentinel
#

will there be 5 minutes on the monthly servers?

opaque linden
#

will us long que be for sale again?

boreal thistle
marble mantleBOT
#

Hey, @opaque linden

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

opaque linden
olive mango
#

Hello i need information for Connect serveur with friends a friend at the same connections

olive mango
#

I am participating in a LAN with 8 friends connected at the same time on the same connection, is this possible?

lyric basalt
olive mango
#

I will try before forcing, thank you

raven mist
olive mango
#

yes I already had this error on another server in the past because there was a limit of 4 or 5 people

raven mist
#

One of our devs might be able to fix that temporarily for you

olive mango
#

great, I'll try and get back to you thank you 👌

barren remnant
#

hi, I haven't been knocked out yet, although 8 days have passed since sending the application, and 3 days have passed on 2 accounts 76561198083967215-Appeal #58b505 76561199582958236- Appeal #68ed54

strange viper
#

Rustoria EU Long VIPs do not appear, when will it be renewed?

lyric basalt
thorny dune
sacred sparrow
#

Hello dear staffs, i have the vip for this month but tomorrow its gonna end it. How can i buy again, should i wait till there is some new stocks or is there any way ?

thorny dune
barren remnant
#

Yes, me, but I was unbalanced@thorny dune

sacred sparrow
#

so can i buy again till expire my vip ?

thorny dune
thorny dune
barren remnant
#

@thorny duneOkay, thanks, I'll check it out now.

honest pumice
#

How can I check if I bought the VIP subscription or one time?

gloomy sparrow
#

!vipstock @wild nymph

marble mantleBOT
#

Hey, @wild nymph

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

sacred sparrow
#

Will there be plenty of VIP stock?

thorny dune
sacred sparrow
#

So will the stock be opened?

sacred magnet
#

does any1 know when rustoria eu low pop wipes

vagrant elk
#

how do i make a cheater report?

agile knoll
marble mantleBOT
#

Hey, @vagrant elk

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

viscid furnace
#

вайп в 17 00 или 21?

honest pumice
gloomy sparrow
strange viper
#

How many VIP stocks do we receive on average until Wipe?

marble mantleBOT
#

Hey, @strange viper

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

winter imp
#

when is eu mondays wipe

gloomy sparrow
winter imp
#

thx

keen sparrow
#

!force

marble mantleBOT
#

Hey, @keen sparrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

willow rampart
#

!wipe

marble mantleBOT
#

Hey, @willow rampart

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

idle rampart
#

any admin pull me in

river sparrow
marble mantleBOT
gloomy sparrow
boreal thistle
#

@idle rampart what is the issue?

languid pumice
#

Du

idle rampart
#

ban issue

#

@boreal thistle

#

assosiation ban

boreal thistle
marble mantleBOT
#

Hey, @idle rampart

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

idle rampart
idle rampart
#

this is new wipe starting from today

gloomy sparrow
idle rampart
#

i want to get unbanned start playing and go live on twitch and make videos to make profs

#

i am done with this randoms

idle rampart
gloomy sparrow
marble mantleBOT
idle rampart
#

can i get answer before wipe

#

76561198452017103

gloomy sparrow
idle rampart
#

i will do it

shell tundra
#

I was curious to know if I can renew my VIP that is running out in 2 days, or if it's a lost cause and my VIP is up for grabs in 2 days

gloomy sparrow
#

standard response time is 1-3 business days

marble mantleBOT
#

Hey, @obsidian gorge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

ornate brook
#

Hi, I can't log in to the server, it issues an incomprehensible ban, can you help me with something?

sacred sparrow
#

Will VIP stocks be opened?

noble terrace
marble mantleBOT
#

Hey, @sacred sparrow

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

ebon kiln
#

@echo yoke

idle rampart
broken lance
#

!vipstock

marble mantleBOT
#

Hey, @broken lance

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

hexed nimbus
noble terrace
whole veldt
#

I was curious to know if I can renew my VIP that is running out in 2 days, or if it's a lost cause and my VIP is up for grabs in 2 days

noble terrace
ornate brook
#

Hi, I can't log in to the server, it issues an incomprehensible ban, can you help me with something?

marble mantleBOT
#

Hey, @ornate brook

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

whole veldt
#

@noble terrace but it wont be possible to make a one time payment, switch it to subscription? 🙂

noble terrace
whole veldt
#

Will it be restocked as soon as it expires or how does it work? Like will i have to manually be ready sort of to grab it as a subscription then?

noble terrace
#

It comes in stock when it expires for someone else

grizzled orchid
#

When is the vape on EU medium?

hexed nimbus
marble mantleBOT
#

Hey, @grizzled orchid

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

whole veldt
#

Alright, makes no sense you cant just switch it from one time to subscription since it wont affect stock either way

#

But its fixed now 🙂 take care

balmy cypress
whole veldt
#

fair enough, but wouldnt seem impossible to have it as an option - switching one time payment for a subscription, its the customer who has to pay "extra" sort of anyways right? 😄

toxic shard
#

It's actually more a banking issue than a "website feature issue" when you do a one time payment it's a transaction when you do a subscription it's another type of transaction which you autorise the bank to do future transaction in the benefice of the service provider

whole veldt
#

Ah okay i didnt know that, makes sense then. Ty for the answers guys 🙂 take care

north arch
#

When is the wape on Main

boreal thistle
marble mantleBOT
#

Hey, @north arch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

abstract oxide
#

Whats the vip subs limit to the long servers?

noble terrace
#

We don't disclose an exact number

#

Would just make people buy several to hoard them

sacred sparrow
#

Very bad system, we can't get VIP

abstract oxide
#

its server sided? like a limit to make them not to burn and go after spacex to mars?

abstract oxide
steep meadow
#

Ticket

abstract oxide
# noble terrace What do you mean?

yeah like so they don't explode and accidentally hit spacex while elon musk is on the shiba inu rocket.. not to overload it with 1000 vips joining the server. like a cap in players that the server can handle at once

steep meadow
#

#ticket

noble terrace
#

There is a cap on overall slots + on VIP slots

noble terrace
marble mantleBOT
#

Hey, @steep meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

abstract oxide
#

ye i see, thnx for the info, gonna try and maby secure one for the night 😄

lethal talon
#

is US mondays wiping today ?

noble terrace
lethal talon
#

no bp right or is it bp aswell?

noble terrace
lament crown
#

2x Vanilla EU
IP: connect 2x.rustoria.uk:28010
Next Wipe: jeudi 4 juillet 2024 20:00 (dans 2 heures)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250

#

Hello, I wanted to know if there was a test map for this server?

noble terrace
#

No there is not

lament crown
#

k thx ^^

hearty horizon
#

forced BP wipe today?

raven mist
#

Yes

delicate hornet
#

Hey,about eu long VIP slots

#

When are you gonna open more?

noble terrace
marble mantleBOT
#

Hey, @delicate hornet

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

abstract oxide
grave flume
#

Hello i am in the military and i am stationed in Bahrain, the middle east and i get 200+ ping on the servers. i would like to use a vpn on US long to play with my friends this wipe, if thats possible i have no game bans and my account is clean, i also have 4500k hours

balmy cypress
clever heart
#

@balmy cypress with that ticket i made he isnt banned we made a ticket and 2 admins said he can play on your server we even wait 180 days so he could playa

balmy cypress
clever heart
#

im talking about my team mate that i got qskip for

#

his main is banned for a game ban but he alt is all goods

thick coyote
#

when is the wipe fore 2x Vanilla eu?

thorny dune
balmy cypress
#

Can't remember who you are talking about

clever heart
#

76561198799746662

#

he has been playing on your server for 11 months

vital ginkgo
#

where can i make a ticket ?

hexed nimbus
pearl kayak
#

where can i vote for a map?

vital ginkgo
#

i need to change my name, idk why i have my steam id as my nickname on rustoria servers

hexed nimbus
hexed nimbus
vital ginkgo
clever heart
# balmy cypress Send their ID

he has play 11 months with like forces meds wipe and main wipes why ban him now we legit waitted 180 days for him to play

old shale
#

!FORCE

balmy cypress
# clever heart 76561198799746662

The account they were cheating on our servers on has never appealed, tell him to appeal on the hacking banned account and we can see. I can't see why anyone would've told you he can play though as once someone cheats on our servers they are perm banned

marble mantleBOT
#

Hey, @old shale

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.

vital ginkgo
pearl kayak
balmy cypress
marble mantleBOT
tender elk
#

give me a map to download on rustoria eu med plssssssss

thorny dune
pearl kayak
#

ye its the roles

tender elk
hexed nimbus
clever heart
vital ginkgo
#

i respawn with that name on every server of rustoria

balmy cypress
vital ginkgo
#

ooooh thats it, thank youuu

tender elk
#

give me a mapfilles to download on rustoria eu med plssssssss

balmy cypress
tender elk
hexed nimbus
thorny dune
vital ginkgo
clever heart
# balmy cypress Yes

is there anyway you can look at it bc force wipe is soon and he will be on but if no one is going to look at his ticket then he will just go to bed and not worry about it bc it is 2am our time

balmy cypress
ebon jewel
#

that be me

#

@balmy cypress on the toria website i cant log out of my current steam account to change to my banned account, im just so lost why i have been able to play every force wipe and wipe between force, for the past 11 months, but now i get banned

balmy cypress
#

Just because time has passed, does not mean we forgive your actions

ebon jewel
#

I wish to say i know i cheated on rustoria, but i literally never recall cheating here

balmy cypress