support

[azure path]

xD

class server

[stuck hazel]

can someone check my ticket

[smoky cape]

An admin will look into it as soon as possible

[near halo]

Can I switch my vip to another server?

Ive created the ticket

[smoky cape]

A #payment-support ticket?

[near halo]

yes!

[smoky cape]

Perfect! Someone will look into it and fix your issue as soon as possible

[near halo]

Ive created the tichet a few hours ago

can u help?(

[smoky cape]

Unfortunately I cant sorry. Only a select few people can deal with payment support tickets

[thick hare]

when does us mondays wipe

[cursive kayak]

@thick hare

:flag_us: US Mondays

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1719255600:F> (<t:1719255600:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

[near halo]

@smoky cape If I chose a wrong server, can I get refund?

[smoky cape]

!refund

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[smoky cape]

Youve already made your payment suport ticket tho so it will get switched when someone looks at it

[stoic scroll]

!vip

[marble mantle]

Hey, @stoic scroll

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stoic scroll]

!vipcheck

[cedar flicker]

how do i know if i have my vip still

i dont remember when i bought it

[hexed nimbus]

Login click account top right you can then see active and old items

[boreal oxide]

Where can I make a ticket with evidence of someone cheating/scripting ?

[smoky cape]

!ticket

[marble mantle]

Hey, @boreal oxide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal oxide]

ty

[river hill]

,

[plucky badge]

wipe readyt?

[grave violet]

wipe mondays fucking peasents

[trim void]

us mondays wipe now?

[grave violet]

3mins late im going through withdrawl

[hearty fulcrum]

peasants*

[hearty fulcrum]

be patient dummy

[raven mist]

#shaking

[blissful herald]

https://tenor.com/view/touching-grass-touch-gif-21219969

[hearty fulcrum]

mmm grass

[valid verge]

Why one of the two searchlights doesn't lighting up an area? It's powered and working, has light texture, but not a light itself.

[novel lintel]

admin help ?

[valid verge]

How to?

[daring glen]

I'm currently stuck at the loading screen (after prefabs loads) and I hear players running in the water but the game is not loading. Should I continue to wait to try and join or leave?

[blissful herald]

unfortunatly might need to restart Rust to fix it

nothing we can do about it

[visual shore]

why dont I have grace after I just got disconnected???

[blissful herald]

!vip

[marble mantle]

Hey, @visual shore

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[daring glen]

i restarted the app prior to joining the server but hmmm. will i be able to skip the que

[visual shore]

isnt there a grace period tho??

[blissful herald]

no

[novel lintel]

loading receving data solution ?

[blissful herald]

#general message

[fervent heart]

Hello, what should I do if I was kicked out of the server with the Connection Attempt Failed error and the server disappeared from the server lists, and through the connection the same error what should I do?

[blissful herald]

what server

[fervent heart]

Rustoria EU Main

[blissful herald]

connect main.rustoria.uk:28010 try connecting via IP

[fervent heart]

thanks

via- vip?

[blissful herald]

IP

F1

console aand copy the connect

line in and press enter

[fervent heart]

im connect server, i just ask what is via

[blissful herald]

disconnect from server so you in main menu -then press F1 and past this connect main.rustoria.uk:28010

that should connect you to EU main

[fervent heart]

I'm sorry, I just don't know what that word is in English.

[blissful herald]

did you figured it out?

[fervent heart]

yes

[blissful herald]

[fervent heart]

[blissful herald]

#general message

[frigid basalt]

HEy anytime i join I run for like 3 mins and then it dcs me for hacking even though im not

[blissful herald]

!steamID

[marble mantle]

Hey, @frigid basalt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frigid basalt]

76561199167398155

[blissful herald]

join waitting for support vocie channel please

[random blaze]

im still resycling but nothing happend and server not dead

[pallid mango]

SUPPORT

Hi, i have a bug where i dont see structures. ive reset my game a few times but i dont know what to do

[near halo]

admin can you add to us monday more slots its only 850

and some times you add to 1000 we need it

[agile knoll]

!slots

[marble mantle]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[pallid mango]

<@&874995535881326632>

[near halo]

can someone pls verify if this person is rly rustoria.co admin??

[blissful herald]

we dont PM players on steam

[near halo]

hes asking me to vote for his skin to get to twitch drops

[blissful herald]

if you mean that

#announcements message

[long ermine]

I was playing and I disconnected and got queued, don't you have 5 minutes of queue protection?

[agile knoll]

!vip you can buy queue skip on the site down below

[marble mantle]

Hey, @near halo

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[long ermine]

Support only respond to those who want to buy VIP

[agile knoll]

Rustoria havent enabled it you can read more about it on #announcements

[blissful herald]

wrong

[long ermine]

sorry bro

[stuck hazel]

can someone check my ticket

[zenith lantern]

How do I make a tickets?

<@&274971100184576010>

[agile knoll]

/ticket

[marble mantle]

Hey, @zenith lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zenith lantern]

@agile knoll I bought vip for someone and I got charged but they didn’t receive it?

[blissful herald]

make a #payment-support and fill all the details and the guys can look into it

@west lion !steamID

!steamID

[marble mantle]

Hey, @blissful herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frigid basalt]

hey its still not working

[blissful herald]

sorry, just wait 10more min and tyou should be good

[west lion]

76561199215941714

[frigid basalt]

OK

[frail steeple]

PLEASE RESTART US MONDAYS

[slow silo]

@neat pumice hola , podemos hablar ?

[tawny mason]

who knows why anobody see the tickets? any admin?

[hearty fulcrum]

Are you asking about the VIP Package? Which server did you buy it for? @near halo

[hearty fulcrum]

si como le ayudo? @slow silo

[hearty fulcrum]

Today is a wipe day, so there are likely an increased number of tickets. Admins will go through tickets in the order that they are received, so it may take a little longer. @tawny mason

[tawny mason]

3 days, nobody say nothing

[hearty fulcrum]

I thought you were referring to a ticket report. Did you send in an appeal for a ban/mute?

[tawny mason]

network support

[tawny mason]

i cant enter any rustoria sv

[hearty fulcrum]

There are very few staff who are able to assist with network support. What is the error you are experiencing when you try to connect?

[tawny mason]

dissconected failed connection attempt

[hearty fulcrum]

Are you connecting on a VPN?

[tawny mason]

nono

[hearty fulcrum]

Have you tried verifying your game files?

!gamefiles

[marble mantle]

Hey, @hearty fulcrum

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[tawny mason]

yes, now im unstalling

only rustoria sv i cant enter

[slow silo]

Tenia una apelacion pendiente con monólogic me pidió algo de información, quería saber si necesita ba algo más

[hearty fulcrum]

Are you accessing the server via Rust or the Staging Branch?

[tawny mason]

rust, i dont install staging branch

i have to?

[hearty fulcrum]

entiendo espera por favor

[hearty fulcrum]

no, you don't have to, but some players attempt to connect via the staging branch and it can cause issues.

Try reinstalling and reconnecting. If it doesn't work, then you may have to wait for a response from the network support team.

[tawny mason]

but how much days i have to wait?

maybe anyone can help me, and i cant play

[slow silo]

Esta bien

[odd willow]

Hello. what does the hacking error mean when logging into your servers?

[noble ivy]

!ticket

[marble mantle]

Hey, @noble ivy

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

It’s no error you have been banned

[noble ivy]

how to get help with in game issues, non cheater just insanely high ping

[odd willow]

What is this blocking for?

[hexed nimbus]

Cheating

[noble ivy]

i normally get 70 ping but im rocking a solid 2000 and have since wipe on us mondays, ive restarted pc severasl times as well as internet router

[odd willow]

why is this blocking only on your servers?

[hexed nimbus]

Try this # having lag issues ?

try this Press F1 and type gc.buffer 2048 into the console
or gc.collect what ever works remember it and use when needed.

[hexed nimbus]

Because you are banned on rustoria

[hexed nimbus]

!appeal

[marble mantle]

Hey, @odd willow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd willow]

but I didn't do anything. Could this be blocked by mistake?

[hexed nimbus]

Make a appeal and it will get looked at

[hoary plover]

I filed an appeal and was told that in 5-10 minutes there would be no ban, a lot of time has passed and the ban is hanging https://steamcommunity.com/profiles/76561198082817124/ Appeal #57f666

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary plover]

I HAVE ALREADY BEEN ANSWERED and accepted, they said that in 5-10 minutes there will be no ban

[blissful herald]

then do NOT connect to server for 10-15min and then try

[copper kindle]

where do i report someone for hacking?

[hoary plover]

my website shows that I have a ban! here are the words of the admin from the support:
Hi there,

This should be solved. You can connect in about 5-10 minutes.

Have a wondeful day !

[agile knoll]

/ticket

[marble mantle]

Hey, @copper kindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[agile knoll]

or f7 report to facepunch

[hasty lake]

Hey Guys I don't make problems but I just got a steam msg form an "admin" not sure if it is he says he needs my help ???

[lyric basalt]

!scam

[marble mantle]

Hey, @hasty lake

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[hasty lake]

ok cool thx man

I was fishy about it

my guy takes like 10 hours to type 1 word XD

[shut copper]

what does kit contains? the normal links (discord and steam) and the booster one

[hasty lake]

no he wanted me to vote for the 2 new twitch drop skins that they are "working on" I don't know but it is very fishy man I mean I think it is a bot

but hella weird links

[frail steeple]

DONT OPEN THE LINK THAT HE SENT

[hasty lake]

nah I did not he got reported

and blocked

[hoary plover]

so just wait?

[indigo hearth]

is there queue skip and if there is where do i buy it

[tawny shoal]

!donate

[marble mantle]

Hey, @indigo hearth

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[swift pivot]

hello any admin here can help to check this guy cheating

[errant topaz]

!report

[marble mantle]

Hey, @errant topaz

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[modern mason]

hello, the box has not appeared on the oil rig for 5 hours, only bots appear

[ocean void]

I have a question about the 5x solo/duo/trio server. Giving away bases is not allowed, however if i was raided by a trio and they placed 4 walls/floors to "Grief" it afterwards and i got on later that day and raided the TC back. If i asked them to /remove on the pieces they placed (to ungrief it) so i can rebuild does that ..1. count as giving away a base even though i technically raided it back? and 2. does that break the "teaming" rules? i decided to just /remove the entire base from the foundations but wondering for future wipes

[winged night]

any possibility to remove ban for playing with cheater? my friend didnt cheat but he got banned anyway and i got banned too

[lean linden]

!appeal

[marble mantle]

Hey, @winged night

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged night]

@lean linden is there any chance to get unbanned in that type of situation?

waiting for response

on site

[lean linden]

You'll both have to file an appeal . . . Just what you need to do.

[winged night]

ye my friend did one too and his appeaal was closed instantly, im just hoping for my acc rn

just curious is there even a chance

[lean linden]

Always a chance . . only way to know is to file your appeal my Friend

[winged night]

ye waiting...

[toxic shard]

Bans for playing with hacker are not removed if the main ban remain Except if you got affiliated by error

[winged night]

:/

[toxic shard]

out of curiosity can you give me your steam id ?

[winged night]

sure

gimme sec

[toxic shard]

?steamid

[marble mantle]

Hey, @winged night

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[toxic shard]

if it helps

[winged night]

76561198261962052

bro i really hope you can do something my friend didnt cheat too... my acc is really valuable for me

[toxic shard]

your friend got temp gamebanned

if his ban is not confirmed by EAC we will investigate it futher (usualy takes 3days to get confirmation from EAC)

but your friend is a cheater

[winged night]

how did u check that

[toxic shard]

I checked the kick reason in our logs

[winged night]

ye but he got a problem with computer or smth was there any report on server?

[toxic shard]

reports are irrelevant

you really want to found a new teamate

like really

[winged night]

ye i know that looks bad

[toxic shard]

no, it's even worse than what I stated above

look for a new teamate, for your own sake

(it's not an advise I give often)

[winged night]

ye is that permanent

[toxic shard]

for him, yes

[winged night]

ye but for me or my friends

[toxic shard]

for the others it's 7 days, but if we happend to see you play with him again, it will be way longer

[winged night]

yooo

that changes a lot mate

[toxic shard]

^

[winged night]

you mean dont play with him again yes

sorry but my english not the best actually

[toxic shard]

exact for your own good

don't see it as a threat, more as an advise if you wish to ever finish a wipe

here or anywhere, if you happend to play with him again, he will get banned again and get you banned with him

[winged night]

bro my account is too valuable for me, i will take that lesson very seriously thank you so much for help

[fathom folio]

？map

[lean linden]

Can you be a bit more specific please

[fathom folio]

ok

[tribal merlin]

is rust+ not working for anyone else?

rust+ says us main offline but it's clearly online

[dreamy musk]

@thin plover yo its me I Have a DB why did you ban me?

[thin plover]

can you join #368790610783764480 for me?

[dreamy musk]

i can hear you

no

im in the browser

lmao why

like 3k hours or sume idk the total

yeah its like 20 of them

idk bro

its probably more than 20

bro your mad funny but fr why was i banned

just the accounts being attached to me?

now i just wana know how you can tell

as i havent used anything on this account yet

perhaps

what nah im gonna apeal it

lmao good job bro

how many do you have a number?

no like do you have a number of bans i have

bye

[thin plover]

[lean linden]

It's working now.

[shell phoenix]

why the heck i get banned from global in us medium for saying "ill take your fucking teas"

[lean linden]

!appeal

[marble mantle]

Hey, @shell phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy timber]

how does someone get unbanned for doxxing and being raicst

[thin plover]

are you kidding me

you forget the first word you said

[dire ibex]

cheater

[marble mantle]

Hey, @dire ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shell phoenix]

what was the first word

i deadass dont rememeber lol i was typing to my friend

[thin plover]

you know what was the first word, you typed it

[shell phoenix]

i actually do not remember but alright

[thin plover]

racist and short memory, what a bad combo

[shell phoenix]

im not racist clown

oh ik what i said now

cry me a river you act like it was hard r

[thin plover]

there we go, the little hamster is working

feel free to read our rules while you wait!

https://rustoria.co/rules/vanilla

[shell phoenix]

nah im good

[tacit umbra]

Bros sounds skibidi

Hey hamster read my name

[thin plover]

make an appeal

[tacit umbra]

That’s gonna be a hard one to win lol

[thin plover]

Hamster, what a nice friendly name

[tacit umbra]

Geewilikers

Jen your skibidi

Remember seek strength and diversity

[thin plover]

thank you I guess? whatever that means? anyway this is a support channel lets head to #general

[tacit umbra]

Nah I’m good

Alright I’ll be your little toy for a minute

[restive burrow]

Getting SSL Error

Cant load world it gets stuck on 0% loading world then times out

@thin plover

[thin plover]

try to verify your game files

[harsh solstice]

why is rustoria eu monday crashing at sulfur quarry

2nd time already, all my frineds , all enemies in the area crash

[restive burrow]

Just did and it said timed out connection failed

[thin plover]

maybe try restarting your router?

[restive burrow]

We did already

weve been trying for like 3 hours

It says couldnt download level SSL ERROr

[thin plover]

maybe uninstall and re-install rust?

[snow talon]

I thought there was a grace period for if you dc?

[tawny shoal]

Not on Rustoria servers

[snow talon]

ah Okay thanks Noodle

[languid turtle]

where do I report a person/group

aside fomr F7 bc I have a vid of spinbotting and potentialyl ESP

[torn heart]

!report

[marble mantle]

Hey, @languid turtle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wild hinge]

help

!report

[marble mantle]

Hey, @wild hinge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

Hello

[languid turtle]

Can anyone look at this clip quicklly now, or do I wait thru the whole ticket process.

[hearty fulcrum]

!ticket - you can upload the clip to a site like youtube and paste the link in your ticket. the admin will review the clip when they see your ticket.

[marble mantle]

Hey, @languid turtle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

we do not accept any reports over discord

we do not delete the bases.
any base that does not have upkeep will decay.

[languid turtle]

im getting a "slow down your requestion too many tickets" but havent even sent one

[brave lance]

what is your steam ID?

?steamid

[marble mantle]

Hey, @brave lance

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[languid turtle]

76561199126701317

[brave lance]

are you submitting via the website or in-game?

[languid turtle]

webiste

[brave lance]

can you try to do /ticket in-game and add your message?

[haughty hinge]

Yo

[brave lance]

!link it may be because you are not linked

[marble mantle]

Hey, @languid turtle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[haughty hinge]

Fuck yank I hate that fucker I dont vouch or have any correlation to him anymore as of 6/24/2024

(Ps unmute @hexed bay y in discord server he wants me to ask because he is muted))

[languid turtle]

do you see it

the only thing is I dont know if u will see my video

[brave lance]

yes, looks like it worked

[languid turtle]

do you see the video perchance?

[brave lance]

no, but you should be able to attach it as long as the file isn't too big

[smoky cape]

You could ask him to dm an admin in hopes of an unmute but by the looks of it it doesnt seem like he will stop because hes been muted for the same things numerous amounts of times

[haughty hinge]

I know, lots of gay stuff!

[languid turtle]

its 1:20 seconds with 1080p but still failing

any other suggestions

[haughty hinge]

Is it perm/expires

[smoky cape]

As of now, permanent

[haughty hinge]

Ok thank you

[hard oriole]

Good evening.
You have a cheater killing everything from headshott and kicking him off the server by flyhack.

[smoky cape]

!report

[marble mantle]

Hey, @hard oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

Please dont call them out

[hard oriole]

I'm just saying that they keep on cheating and that it's going to burn down the server.

[languid turtle]

still having trouble uploading a video

any suggestiosn?

[smoky cape]

On what?

[languid turtle]

ur ticket thing

[smoky cape]

Upload it on streamable and send the link to it

Or youtube

[languid turtle]

I made one in game bc the online service says im submitted too many, however havent submitted any

ok

https://streamable.com/s6fvmb

see if that works, u may need to slow down the pvp part

[smoky cape]

Yes it works. Make sure to include it on your ticket on the website tho

[languid turtle]

can i do it therough game

[smoky cape]

Better to do it on the website since theres a limit on how much you can type in chat in game

[languid turtle]

It said it went though

can u verify via my Id? perchance

76561199126701317

[smoky cape]

Unfortunately I cant since I'm not an admin

[languid turtle]

oh

my bad, are u just a mod?

[smoky cape]

If it says you have an open ticket on the support page on the website, the ticket will be looked at as soon as possible by an admin

[smoky cape]

Yes

[languid turtle]

ok whats urt unbiased opinion on the clip

[smoky cape]

Does look a little suspicious to me but Id need to have encounters with him to be for sure

But an admin will look into it 🙂

[languid turtle]

yeah, they also play super sus, only pvp, no building a base, etc etc, but yeah

[real canopy]

hey can i get help from a admin

[brave lance]

what do you need help with?

[real canopy]

can i dm?

[brave lance]

sure

[zenith lantern]

@brave lance mono opened my ticket and asked my friends steam id so he can get is vip but he hasn’t answered on 5 hours

[turbid finch]

Hey admin. I need help. can I DM you?

[ocean void]

Got a question for an admin about the solo duo trio 5x if anyone has a second

[tribal frost]

skyline can you unban me i This guy told me me to say "anyone wanna buy my base for $10", and I clearly said I didn't mean it right after, how could is that ban fair??

[blissful herald]

join vopice channel

[tribal frost]

yea i did

[blissful herald]

give me a min

post your steam ID here

[tribal frost]

76561199187611085

you are quick such a good admin

[turbid finch]

Hi, skyline. Can you unbanned me? It says playing with cheater but I haven't played any rustoria.co Thank you

[civic whale]

who do i talk to about a cheater

i have already reported

[smoky cape]

Just wait for a response

An adminm will look into it as soon as possible

[winged bloom]

hi skyline first time joining rustoria today and i got banned for hacking while joining rustoria monday can i have an explanation

[lean linden]

!appeal

[marble mantle]

Hey, @winged bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged bloom]

okay

thanks for the help

[proven sable]

@blissful herald please look at my appeal, it was banned just like that
Appeal #fe6e56 https://rustoria.co/support/appeals/fe6e56

Hello, why do you ban ordinary players and there are no Chinese cheaters @fossil igloo

[winged bloom]

this is my appeal bro

[fast moon]

i made and appeal im banned from hacking in rustoria eu meduim 4 month ago. something's wrong can u please unban me...

who is rage banning ?????

[thorny dune]

Your appeal should now have a response

[fast moon]

fast thanks. Berch did someone rage ban or what happened xD

[thorny dune]

Just tied to something not related to you, but easily and quickly fixable

[proven sable]

@thorny dunemake an appeal to me please place 30 at least 15

[thorny dune]

You will need to wait for the admin responsible for your appeal to review it and respond

[proven sable]

@thorny duneI can't make an appeal.

\

[blissful sun]

SOMEONE CHEAT

[winged bloom]

Appeal #7437bc

Can some1 check?

[rich rivet]

was i false banned

It pops up eac backend message

[gloomy sparrow]

What does the disconnect message say

[crisp ridge]

how can i make a ban appeal?

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @crisp ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp ridge]

not worth

[blissful sun]

nice cheat

[gloomy sparrow]

!report please dont call potential cheaters out in chat

[marble mantle]

Hey, @blissful sun

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[turbid finch]

Please unbanned my account. It says here that I got banned 6 months ago but I only started playing rust 4 months ago.

[molten flicker]

make appeal

[eternal grotto]

@molten flicker i make appeal my nickname is UHQ-_-

[turbid finch]

I already did

[molten flicker]

Great! admin will look into it asap

[heavy sparrow]

@blissful herald bro hello. We had ban on EU Medium. My main teammate Мидер Кирилл. We are make a village. Say, who played with hacks?

https://steamcommunity.com/profiles/76561198167111417/

[blissful herald]

!appeal

[marble mantle]

Hey, @heavy sparrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter lotus]

Damn joined a team with my neighbours just so we wouldn't kill each other and got "playing with hacker" :/

[idle sky]

where can i report player cheating

[jovial plinth]

!report

[marble mantle]

Hey, @idle sky

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose briar]

!appeal

[marble mantle]

Hey, @bitter lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wraith trail]

@blissful herald check ticket

pls

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

if it appeal

if is report, it will be looked into as soon as we can

[wraith trail]

But you are active now, why is there such a rule?

[copper kindle]

something is wrong with the tcs in my base, it says cannot stack building privileges even though the external tc placement worked before

im not sure if its an error on my end or server error

[wraith trail]

@blissful herald
The ticket I opened yesterday has been close?

[blissful herald]

what you measn

is it appeal

ticket or what ticket?

[wraith trail]

The ticket I opened yesterday

It was closed and I opened a new one

why closed?

[blissful herald]

Appeal OR report

can you answer that

[wraith trail]

appeal

[uneven sleet]

can i ask for skip queue? this server kick me 4 no reason, and now i have queue, my steam id is this 76561198251951572, if u need it for check idk

i were playing 1 min ago

@blissful herald

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper kindle]

uh could i get a quick reply

[blissful herald]

we don't skip players

[uneven sleet]

well, so fr i have to wait queue 4 no reason?

thats cool...

[copper kindle]

i dont really want to ping someone, can someone just let me know if this is the right channel for this kind of issue?

[raven mist]

Did you link the tcs to your main building

Wont be a server thing afaik

[toxic shard]

+1 for player mistake

[copper kindle]

ah okay ill check it out

ty

[near halo]

Do you have a 3x server with 6max group limit and monthly wipe
with bps research

[toxic shard]

no

[prime whale]

76561198930656437

[near halo]

ok thank you for the answer

[copper kindle]

i softsided 4 stone foundations and it still doesnt work even though its not connected anymore

[radiant escarp]

@toxic shard Hello Marc, I send you a private message
If you could check it, many thanks

[copper kindle]

could you explain how?

[copper kindle]

.

[toxic shard]

wall, frame, roof

[toxic shard]

!appeal

[marble mantle]

Hey, @radiant escarp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper kindle]

wym lol nothing is connected to main tc anymore

[toxic shard]

it must be somehow

[copper kindle]

or do compound walls count

[toxic shard]

nop

[radiant escarp]

@toxic shard Appeal already done, but time it's important ⏰️

[copper kindle]

id be really grateful if you could check it out for a sec but if not its all good

[toxic shard]

everybody time is important, we do not prioritize one in regard of another one

[toxic shard]

wouldn't be able to tell you what's wrong

it would be admin abuse 🙂

[radiant escarp]

I understand @toxic shard, but actually this situation will ruin like entire wipe.
And for me it's mistake... anyway

[copper kindle]

is anyone else from support available who isn't an admin? that would count as just advice wouldnt it?

[toxic shard]

well that would be a normal players running to your base, onyl admins can fly around

but i'm mainly a builder and if you have such error it means there is an issue with your base 🙂

[copper kindle]

no need to fly around i can bag them or just stream

[toxic shard]

post a screenshot here

[copper kindle]

i know im just trying to figure out what the issue is

[toxic shard]

(you need to auth)

[copper kindle]

the tc or in discord lol

cant find authentication on discord

idk how to show it better lol

[toxic shard]

it's way to clos to main

[copper kindle]

the external?

[toxic shard]

yup

[copper kindle]

its behind the compound entrance and the placement worked the first time

[toxic shard]

because you placed the tc before the entrance 🙂

and/or expanded your base

[copper kindle]

ah shit alr ty

[toxic shard]

authorization expand when you build

[copper kindle]

okay, i got raided and main tc got broken and i couldnt place it again, is there anything i could have done differently?

[toxic shard]

disconnectable tc, or playcing it futher away

you are not fucked here, destroy your external and extend some fundations

[elfin wren]

please check my appeal Appeal #06618f

[copper kindle]

okay, i just extend until building priv stops?

tysm for the help btw im pretty new and its my first time building with externals :)

[proven sable]

Marc hi, can I ask you if our team was banned for playing with a cheater, I wanted to know if it could be some kind of mistake or if you couldn't tell me who was the cheater @toxic shard

The administration banned me for playing with a cheater, although there was no cheater, could it be some kind of mistake or can you tell me who was the cheater

[near halo]

Did you invite someone random to your team?

Or any of your friends?

[proven sable]

no, we played with friends and raided the Chinese after we left the server, we were banned an hour later, although we have played 5,000 hours on your servers

[near halo]

Already appealed?

[proven sable]

I can't submit them all rejected

For some reason, no one believes us, please help

We want to spend the summer on rustoria servers

https://steamcommunity.com/profiles/76561199186042840/friends/

[toxic shard]

First of all you need to stop spamming tickets/appeal we won't chnage our mind

[radiant escarp]

Hello Anna,
If i team up with a neighboor to fight other neighboor and this neighboor is cheating and i didin't know it, it's my fault ? I will get banned anyway?

Thanks for the answer 🙏

[broken bear]

Hi, is it possible get unbaned without waiting for an appeal to be reviewed ? it takes too long. I was added to my neighbours team, so we dont disturb each other by killing one another. And literally after 10minutes they added me i was banned because they were cheating. i didnt even live/play/roam/farm together with them. Appeal #44a306 steam64 id 76561197996625942

[near halo]

Yes is your fault, do not invite random players to your team, if he is cheating you and your hole team can get banned for some weeks

Usually the first time is 1 week ban

[radiant escarp]

How i can know he's cheating ?
So in rust we can't just team up and have social contact and unusual group ?

That's rude, i never cheated in my life, i was raiding, my base is full open and i can't do something

[near halo]

Any advantage that cheater give to you is enough to ruin someone wipe/play and you have fault

[near halo]

What's the disconnect message or ban that you receive?

Playing with a cheater or Hacking?

[radiant escarp]

Get banned for playing with cheater (for me is not a cheater)

(Maybe i'm wrong)

I played like 4 or 5 days on rustoria, was enjoying, and so many our get lost for nothing

[near halo]

You can't, even if you don't know if the person is cheating, is not recommended

[radiant escarp]

I'm sorry, but i didn't know that is not allowed to team up with players
And the fact is for me he's not a cheater, or if he's he's so sneaky
A cheater don't get camped DB behind Doors and ask help for Killing the guy

Or some example i have

That's sur if the guy fly or kill people a 300m with 2 headshots

I was like WOW bro

But here, just chiling at 4am, great exca, Killing npc

[near halo]

Is allowed, you can team up with the people, but before you really need yo know if he's clean. In this days of Rust, anyone can be a cheater, even people with 2k 5k hours

[blissful herald]

^^^

and thats why it is not a PERM ban but Temp ban usually

so next time players are a bit more carefull who they team up with

[radiant escarp]

Yep i understand, but it's possible to get a reduction of the ban time ? 1 week, no more base no more nothing

[blissful herald]

Make a appeal and banning admin will make a decision

[radiant escarp]

The case who's "really" cheater

I'm son confused, the beautiful thing in rust is to meet some people meet alliance, get backstabbed

It's the game, and now i just have to play with my "real friend" and don't get any other mate friend

Cuz they can be a cheater

[radiant escarp]

True😂

[coral lodge]

@blissful heraldHello admin, why did you ask me to come to Discord to find you? steam id 76561199382144741

[blissful herald]

check DM please

[elfin wren]

please check my ticket
Appeal #06618f

[radiant escarp]

My bad, hacking, not cheating @near halo

What changes between hack and cheat ?

So rude 6days, I did nothing lmao, I was just farming and raid off (don't judge)

[noble terrace]

Hacking and cheating are two words for the same thing. You are banned for playing with someone who was cheating.

[radiant escarp]

Fine, and when is acted like that, I mean you have proof of the cheat ? I would like if it's true or not, because I was just playing normally !

[coral lodge]

@blissful herald

[noble terrace]

Yes we have proof, but we do not share our proof with players. Your teammate was cheating.

[radiant escarp]

Ok... so my wipe is over ?
Be kind, I met him like 1 day
I did not cheat and I did not know the rules for team up strangers
First days on rustoria

[noble terrace]

You can play with strangers, but if those strangers are cheating, you will also be banned for playing with them

Your ban is temporary

[remote meteor]

Well next week you will know

Cheating is a huge problem in rust at the moment, so I'm glad admins are super strict about it.

[spark wren]

bro just take the slap on the wrist

stop crying.

normally they would perma ban you yet ur crying over a 7 day temp ban.... cmon

[radiant escarp]

I didn't see a message for you, but thanks for the advice, you don't have spend 20h hours in a row for nothing.

@noble terrace How can I ask a reduction of time ban ? I mean, if it's possible

[mighty kestrel]

Hi, I was wondering if it's possible to report based on suspicion? This guy has a blank profile flicking around like a scientist. He could just be insane though.

[lean linden]

!report

[marble mantle]

Hey, @mighty kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mighty kestrel]

I take that as yes?..

[lean linden]

Yes

[mighty kestrel]

Alright thank you.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden rover]

Good afternoon, may I know the reason for the blocking? I play on a weak PC at 40 frames per second. I’ve never played with readers and don’t even know how to install them... help. I play by my example all the time, but yesterday I received a ban, I don’t know the reason. How to get unbanned???

[lean linden]

!appeal

[marble mantle]

Hey, @leaden rover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine marlin]

10x down

[topaz gale]

10x eu down

[distant totem]

vpn ban

[elfin wren]

please check the ticket ID Appeal #06618f

[distant totem]

76561199173932027

[strong kestrel]

eu 10x is down, plis fix

@subtle cape

@gloomy sparrow

@lean linden

[distant totem]

VPN ban My friend can't log in to DC, so he should file a complaint there

[near halo]

!appeal

[marble mantle]

Hey, @distant totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant totem]

!appeal

[marble mantle]

Hey, @distant totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

!report Do not call out cheaters here please

[marble mantle]

Hey, @alpine ravine

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elfin wren]

please check the ticket ID Appeal #06618f

Guys, please help me tell me why I'm banned if I didn't play with a cheater and all my friends in the team are without cheats, what should I do

[near halo]

What's the disconnect message you got when get banned?

[elfin wren]

MARC bro help me, I didn't know that my friends from the team would hire a cheater, I don't have anything to do with it, it's just neighbors, I didn't even know them, please unpack)

[elfin wren]

unban in 6D 9h playing with hacker

[green vector]

Got banned 6 months ago on the server i never played (2x Vanilla EU) and i am continuously buying VIP playing on eu mondays and eu long i just buy VIP yesterday and suddenly hacking error occurs today when i checked it says that i got banned 6 months ago which is nonsense

[willow saffron]

gotta wait 6 days and 9 hours then

[elfin wren]

it so happened that my neighborhood alliance hired a cheater, but did not tell me about it. I am categorically against cheaters and would not agree, but I did not know that this would happen.

[willow saffron]

^

[analog cobalt]

Hello, I want to know if you know when you will be able to buy the vip-slot in Rustoria EU Mondays, I arrive from work and when I enter the server through the queue I already have to go to sleep, I would like to be able to play. Thank you.

[molten flicker]

#vip-stock-role-assign

[analog cobalt]

Thanks

[tacit umbra]

hey are you guys gonna script check my computer if i get unbanned? also if it doesnt give me a time is it perma?

[near halo]

You can make an appeal, if was denied you need to wait the ban timer ends to play again

[misty kraken]

i have submitted a ticket. my steam is scientist turret. now do i just wait for a response ?

[remote meteor]

That's why you don't join neighborhood alliances without ensuring that they are legit. Be more careful next time and be thankful it's only 6 days and not a month.

[misty kraken]

I waas asked to ask for @shy remnant

was*

[shy remnant]

Come in https://discord.com/channels/274965952116817920/368790610783764480

[tacit umbra]

hey are you guys gonna script check my computer if i get unbanned? also if it doesnt give me a time is it perma?

Can you guys please check ticket Appeal #e46666

[north crest]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tacit umbra]

oh

[north crest]

no time means perm

[tacit umbra]

shit

[soft hawk]

Can y’all please check my appeal Appeal #597151. We added a random we met to our team for this wipe and it turned out he was cheating. We have since unadded him on everything and reported him on discord.

[north crest]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

@north crest Love the avatar decoration!

oops wrong channel

[north crest]

ty

[knotty lava]

guys is "Zerkees" your admin? im just not sure

[north crest]

if it is someone contacting you through steam, it is a scam

[knotty lava]

yeah he offered me a vip on server for a community vote

[soft hawk]

Appeal #597151 could yall please check this, my whole team is banned and I payed for vip for all of them, we had no idea that the guy we picked up from last wipe was cheating.

[marble mantle]

Hey, @knotty lava

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[knotty lava]

oh thanks

[soft hawk]

^^

[vivid sleet]

Me and group were all banned because there was a cheater in are group that we didn’t know about he just said I play a lot of shooters and that’s why I’m so good

[marble mantle]

Hey, @vivid sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft hawk]

We submitted appeals already

[knotty lava]

can i somewhere report fake admin on steam?

[soft hawk]

No one is checking out tickets

[marble mantle]

Hey, @knotty lava

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[north crest]

Ive let you know already,

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft hawk]

Shouldn’t false ban be checked out immediately

[north crest]

Honestly, doesn't really sound like a false ban

[soft hawk]

Lmao def does check the ticket

[balmy cypress]

?steamid

[marble mantle]

Hey, @soft hawk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[low oyster]

!ban

76561199625549695

[balmy cypress]

Technically how would we know that vs a normal ban, everyone claims to be false banned

[low oyster]

!ban 76561199625549695

[marble mantle]

Hey, @low oyster

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

Appeal will have a response soon, admins are working through multiple appeals. Make sure you follow the appeal process here @low oyster

[soft hawk]

76561199128194461

Is that the right code^^

[broken bear]

nobody will check your ticket, i`m waiting already 7hours for unban, only because my neighbour added me so we dont disturb each other, and turns out he was cheater, i didnt even play with him and got banned 😄

[soft hawk]

Ik this is such bs

[broken bear]

yes it is...

[soft hawk]

We added a kid 2 wipes ago and turned out he was cheating

We had no idea

[balmy cypress]

Having no idea doesn't mean you won't be banned

just spoke to the guy who caused your ban and he's a cheater for multiple accounts

you'll be unbanned in 7 days

[broken bear]

yea well, i got added by neighbour so we dont kill each other, and literally 10min after that i got banned 😄

[soft hawk]

Thank you for checking Luke

[broken bear]

been refreshing appeal page for 7hours.... and nothing

[balmy cypress]

will take upto 3 days

appeals are not immediate as we are only human

[soft hawk]

Luke will all my teammates be unbanned in 7 days

[balmy cypress]

whole group other than the cheater is 7 days yeah

[broken bear]

yes yes i know, no worries... im just worried about my base decaying

[soft hawk]

Devoe my teammate wasn’t even on yesterday except as soon as it wiped do you think he could be unbanned

[balmy cypress]

Everyone is set to seven days

[tacit umbra]

@balmy cypress suck my cock

[balmy cypress]

Why are you angry now aye wasn’t it your ten year old brother cheating in rust?

[tacit umbra]

@balmy cypress

[balmy cypress]

https://tenor.com/view/champoy-el-risitas-kek-issou-etu-gif-17837830

[tacit umbra]

im mad cause im banned dawg

[balmy cypress]

Sucks to be hit with the consequences of your own actions

[tacit umbra]

your so sigma bro

how much are these guys paying you

[vivid sleet]

thank you for lowering are ban

[balmy cypress]

And you’re banned, go play elsewhere rather than wasting here

[tacit umbra]

nah ill buy a spoofer

[radiant escarp]

A friend checked my base, got raided, thanks for big rules with big logic ! Good luck luke to find your base

[balmy cypress]

🏆

[radiant escarp]

Lmao

cheh get banned

[near halo]

U better not ignore me...

[radiant escarp]

Show me the big one

[coral lodge]

hello luke check steam id 76561198407818530 vpn ban

@balmy cypress

[warm jay]

@luke Im here to talk

@balmy cypress Im here to talk

[balmy cypress]

?appeal

[marble mantle]

Hey, @coral lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

please DM me

[radiant escarp]

Lmao i didn't understood that you're admin, you said "we are human" but you ban players like a bot What a joke, ruin hours of game for nothing bc get raided in 9h of waiting the "Appeal"

Wp

good admins

[balmy cypress]

You are the one who got interconnected in game with a cheater, its not even been a full day since your appeal and we always say its upto 3. Admins have loads of appeals to go through and while I understand you got raided, you are being unreasonable here.

Admins are only humans, not some AI that can do a thousand things at the same time

[signal solar]

lmao the MSQ guy keeps contacting me

[echo obsidian]

admin check Lulu 76561198347071959 wallhack

[jovial plinth]

!report

[marble mantle]

Hey, @echo obsidian

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[broken bear]

Please may i ask for someone to pass my case to admins for a quick review, i know for a fact that i didnt play with hacker, im a solo player, who were added to neighbours team so we dont disturb each other. in fact i was banned only 10minutes after they added me. i didnt farm/roam/live/exchange loot with them, i leterally got added and banned instantlly. Please, i just want to continue playing, been waiting for 8hours already 😦

[near halo]

!appeal

[marble mantle]

Hey, @broken bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elfin wren]

Please check the ticket Appeal #06618f

[broken bear]

yes i did that already 8hours ago, i just cant understand why cant you tell someone from admins to quckly check the case, there is nothing to review, it`s clear as day im not in fault

[elfin wren]

I filled out the ticket, it was not checked

[broken bear]

if a stranger accidently invites you to team while in pvp(what happens sometimes) and you accept for a minute and in that minute you getting banned, does it mean you are in the same team and deserve a ban?

makes no sense

[gloomy sparrow]

But that isn't what happend according to yourself

[broken bear]

yes i was giving an example

which is almost the same

[gloomy sparrow]

you litteraly said that you were added to the team to not disturb eachother

[near halo]

#support message

[near halo]

Appeals take 1-3 business days, an admin will check as soon as possible

[elfin wren]

Anna the fact is that my alliance raided the Chinese clan not with my participation, and as it turned out later, they hired a cheater, but I did not know about it. I lived separately and went about my business, and I was banned too((

[near halo]

Exactly, your alliance, still the same problem, with or without you, you guys have a cheater playing among you

Any further comments about you can talk in your appeal, next time just not invite or being in groups that you don't have control of who enters/leaves

Be careful with your teammates

[elfin wren]

The fact is that I play with them for the first time and did not know before if I had known that they had a cheater, I would have drawn other conclusions

Next time I will be grateful to the team thanks for the quick response

[opal sable]

VPN ban steam id: 76561199675723200 @thin plover

VPN ban steam id: 76561199675723200

[tawny shoal]

Have you made a ticket in #network-support-old ?

[opal sable]

yes

[warm yew]

theres a racist dude who said the n word and told me to kill my self

[opal sable]

VPN ban steam id: 76561199675723200

[noble terrace]

Hey there. We don't moderate voice chat, but if this player said something in text feel free to create a ticket so we can look into it

[noble terrace]

!ticket

[marble mantle]

Hey, @warm yew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm yew]

okay i will try to get a clip then

[noble terrace]

!appeal you need to appeal

[marble mantle]

Hey, @opal sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opal sable]

I made appeal
Appeal #f367b7

[noble terrace]

1-3 days is average response time

[opal sable]

for vpn?

[noble terrace]

Yours isn't a VPN issue

[opal sable]

ive never played your servers

[noble terrace]

Send me all your accounts

[terse edge]

for chetear where is????

[dire karma]

Please help us remove the locks from the doors on the server " rustorio EU long "
we have antiraid by cheaters and they were banned and we spent 40 missiles

U12 coordinate

[noble terrace]

We cannot interfere with the game in that capacity

[noble terrace]

!ticket

[marble mantle]

Hey, @terse edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[night lance]

I got asked to speak to a admin.

[lyric basalt]

Whats the admin name

[night lance]

it just says rustoria admin in the appeal chat

[lyric basalt]

Can you send me screenshot in DM's

[terse edge]

have a chetear hard cheat in rustoria eu medium

[lyric basalt]

make a ticket man

[lyric basalt]

@terse edge

[night lance]

sent in dm

[brave lance]

that would be me

if you can hope in https://discord.com/channels/274965952116817920/368790610783764480

!ticket

[marble mantle]

Hey, @brave lance

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[terse edge]

come voc

[winged bloom]

an1 can hel me in my ticket

?

[noble terrace]

Join #368790610783764480

[slender bloom]

!ticket

[marble mantle]

Hey, @slender bloom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[icy bridge]

!ticket

[marble mantle]

Hey, @icy bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brisk bluff]

@stiff widget you smell

[remote meteor]

Just out of curiosity given the surge in rust players are there plans on increasing the server size on wipe day to 1k for us main?

[cedar sentinel]

i need help there is cheater in rustoria monday

[nimble shore]

i need help there is cheater in rustoria monday

[north crest]

!report

[marble mantle]

Hey, @north crest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cedar sentinel]

i make a ticket

his hours is fake

13k hours and he just start play rustoria like few month

[light summit]

hello, we appreciate you making a ticket but calling rulebreakers out here won't help the situation at all

this only makes it tougher for admins to help with the situation and places potential rulebreakers on guard

[hallow oar]

!report

[marble mantle]

Hey, @hallow oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[indigo stag]

probobly getting raidied rn

[near halo]

<@&274971100184576010>

it doesnt let me load in rustoria mondays says steam auth failed

[smoky cape]

Weekly Steam maintenance

[near halo]

so what do i do

[smoky cape]

Just wait

[near halo]

its only this server

okay

[hallow oar]

cheater on rustoria eu low pop his name is noir

[marble mantle]

Hey, @hallow oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

theres a cheater

[hearty anvil]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[still lichen]

admins here?

[tawny mason]

some admin?

[carmine nymph]

yo how do i make ticket need help from admin

[fluid narwhal]

admin?

got banned bec i joined a guys team at outpost??? tf

admin need help plz

[carmine nymph]

i live in the same house and i think thats why im allso banned

bc he joined

[fluid narwhal]

i didnt know he was cheating he said at outpost come with me free guns so we joined the team and we all got banned for hacking like 10 people

[outer sierra]

!appeal @carmine nymph @fluid narwhal

[marble mantle]

Hey, @fluid narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still lichen]

admin i need help i know 1 cheater with wallhack and aimbot.He buy account for cheating (he has 11 hours in rust)

he give me 2 heads injump without info

write me in discord i give more info

[outer sierra]

!report

[marble mantle]

Hey, @still lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steep flower]

IT DOESNT WORK BERO

NO ONE CHECK THIS WEBSITE

https://imgur.com/a/D0ap9it

[outer sierra]

Sorry for the time you are waiting, admin will check it as soon as possible

[steep flower]

bro hes raiding my base admins should be a fast please

[narrow plover]

#freebiq

[potent cape]

denied because we invited our neighbor to team you guys fucking blow takes a week to respond to a ticket like bro your a rust admin like get a life

your one job is to answer tickets and you suck at it its pretty embarrassing

https://tenor.com/view/smuckers-goober-peanut-butter-and-strawberry-jelly-smuckers-goober-gif-11214728047763959933

[still lichen]

admin remove base cheater nori

[brisk whale]

yo can one of the admins explain why my appeal got denied

because it just says denied

and i have picture evidence that i reported him

[polar cairn]

Please don't report cheaters and call them out in discord chat.

[marble mantle]

Hey, @still lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vapid oasis]

@noble terrace I need help

[noble terrace]

sup

[vapid oasis]

I figured it out

[stark citrus]

Can ı ask a quastion about an rust video ?

[opal urchin]

Hello i was flying with scrappy i crash and my body disappeared help

@noble terrace

<@&274971100184576010>

[noble terrace]

whats the question

[noble terrace]

we cant reimburse loot

[opal urchin]

just look where is it

under grass maybe

It's not my fault its the game fault

[stark citrus]

its a video about an cheater or somthing ıdk

ı send the video to your dm

[noble terrace]

We cannot help you find your body

[opal urchin]

okay thx

[waxen moss]

how do i report someone in this discord

[noble terrace]

!ticket

[marble mantle]

Hey, @waxen moss

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[analog pumice]

Ok ok who can I help today? Practicing when I am a future admin 🫡

Wrong channel, please go to looking for group channel

#looking-for-group ^^^

[high cipher]

is ddos or doxing threats bannable?

[noble terrace]

Yes

[high cipher]

i have a ss of someone saying hes going to

hes on us 5x i think main

wait nvm

5x no bps

[polar cairn]

Please don't post this in chat, please make a ticket

[high cipher]

ok mb

[marble mantle]

Hey, @high cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[high cipher]

is anyone able to look at my ticket rq

[analog pumice]

An admin will get to it, please be patient

[high cipher]

alr

[velvet current]

Grey zone 76561199333879792 cheating on us 2x vanilla

And so is Pirate | Scar 76561199594461322

can we get a cheat check on those 2 please

[brisk whale]

hi no one responded to me

i got banned on rustoria for association and my appeal got denied for no reason

i was wondering if an admin will tell me why

[west osprey]

steam ID?

[brisk whale]

76561199013428047

like i can hop in a call to better explain myself if the appeal didnt make sense

[west osprey]

I have sent the appeal to the admin handling the situation. At this point you are set to be unbanned in 4 days.

[brisk whale]

yeah i know but the thing is i want to play main wipe this thursday

[brisk whale]

but thanks how long do you think it will take for him to respond

[west osprey]

I couldn't tell you. I would be careful with the players you associate with in the future, even if the player was only added onto your team as a neighbor because that can still be considered association

[brisk whale]

yeah thats exactly what happened

like we checked his account he had 10k hours and a high steam level

but we checked after we f7 him

[versed lake]

hey guys i have a ticket up

im paying for a kit but its not giving me in game

[shadow dome]

cuase ur a bitch @versed lake

[honest raft]

i follow on youtube how do i link that to get the extra points?

[versed lake]

lmao of model as ur pfp, js say you get 0 play LMAOOO

js put "i get 0 bitches" in ur bio that would work better tbh

[lunar kraken]

@tidal stump

[shadow dome]

i get hella dudes not bitches get it right

[lunar kraken]

@supple pond

[versed lake]

hi no one responded to me yet but i dont have my kit that im paying for lol

[west osprey]

Did you try relogging? Sometimes that can help, also make sure you bought it on the right account/the steam ID you used is the right one

[west osprey]

#payment-support ticket if the above suggests don’t help!

[versed lake]

i did but no one responded :(

[versed lake]

Helloooo

[lyric basalt]

Theres only few admins that can deal with that type of informations

Please wait patiently they will respond

[stoic widget]

hey marzy

could u take a gander at my ticket please

#a3bb92

@lyric basalt

[smoky cape]

An admin will look into your ticket as soon as possible

[stoic widget]

I mean the guy is cheating his ass off the evidence is present an admin just has to slam them

[fallow hatch]

yo anna it take more than 3days

[vapid snow]

yo @blissful herald

[blissful herald]

yo @vapid snow

[vapid snow]

i cant send images here i sent a dm

[blissful herald]

!steamID

[marble mantle]

Hey, @vapid snow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vapid snow]

sent it in your dm

idk if people can do naything with that

[blissful herald]

post it here

not in DM's

[vapid snow]

??

[blissful herald]

thney can't

[vapid snow]

76561199538173320

[blissful herald]

ok do me a favour, go back to your MAIN discord and then DM me

[vapid snow]

i jsut got this discord to message you sir

i use team speak

[blissful herald]

I can clearly see you got it recently

log into your old discord and then come back and we can talk

[vapid snow]

sir this is my only account?

[real pier]

Hey i was wondering if i can talk to someone about using one of the servers custom maps for a video im making

[vapid snow]

@blissful herald ??

can you help me?

[icy dove]

why does it tell me to see luke

when i join

[smoky cape]

Give @balmy cypress a dm

With your steamid

[icy dove]

ive already done that no one has replied 2 days ago i sent him a text

my friend got a message like that and we are trying to play tmr so we are trying to resolve it

[silver cargo]

ADMIN

[obsidian monolith]

any1 knows why i get this only on this server?

yesterday i was playing just fine and i woke up 10 mins ago and now i cant join

[silver cargo]

VPN Ban please unban！id 76561199054704251

@blissful herald

[thorny dune]

EU servers are restarting, try again in 10 minutes

[long wren]

!appeal

[marble mantle]

Hey, @silver cargo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fluid ledge]

Hello ! How I can play with VPN?

VPN Ban please unban！id 76561198124325913

[fallow hatch]

guys please unban me i got banned 8 month ago with no reason and i open a an appeal 3 days ago and no one answer me https://steamcommunity.com/profiles/76561199258576992/

i just enter the server and i got banned

please i just want play again in rustoria

[lone badger]

Hello, I log on to the server and immediately crashes and writes hacking.Help please

[near halo]

!appeal

[marble mantle]

Hey, @lone badger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow hatch]

and me anna

that what happen to me

when i log in

[near halo]

Already responded you

#support message

When you made your appeal?

[fallow hatch]

yeah but it take more

[formal spire]

me too

[near halo]

What happened?

[thorny raft]

Can i get an admin please i attempted to log into Rustoria.co - US Medium and it said "Disconnected : Hacking"

[barren remnant]

Can i get an admin please i attempted to log into Rustoria.co - EU MAIN and it said "Disconnected : Hacking

ID 76561198083967215

[marble mantle]

Hey, @thorny raft

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @barren remnant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd willow]

Hello. What does "approved" mean in Appeal #0ea9f8?

[formal spire]

i log on US Low Pop server,then crashes and say hacking

I went to checked the website

it writes I had banned from EU Monday server

[near halo]

!appeal Please make an appeal so an admin can take a look 🙂

[marble mantle]

Hey, @formal spire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marble iron]

hello

i got the message to look on rustoria

[near halo]

What message?

[marble iron]

loading into game

after my game crashed

it said like check rustoria server dscord

[near halo]

Can you post a screenshot of the message here?

Or in my DM

[blissful herald]

there always a Name after the come to discord MSG

[marble iron]

yes

[blissful herald]

whats the name....

[marble iron]

your name

[blissful herald]

therer we go

[marble iron]

🙂

[blissful herald]

!steamID

[marble mantle]

Hey, @marble iron

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[marble iron]

am i in trouble for advertising my valorant account