support

[thorny dune]

#wipe-feed message

[near halo]

Scammer being scammer, nothing new at the moment

[storm shell]

thanks

[clever matrix]

@near halo 76561198443900088 VPN BAN?

@thorny dune 76561198443900088 VPN BAN?

[edgy scarab]

I would really appreciate it if someone could respond to my ban appeal

[near halo]

Did you appeal?

[clever matrix]

nope

[near halo]

!appeal

[marble mantle]

Hey, @clever matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Make one, an admin will take a look as soon as possible

[thorny dune]

I am not seeing any issues, when did you try to connect?

[edgy scarab]

could you respond to my ban appeal please I would really appreciate it, its quite urgent

[limpid belfry]

eu 2x laggy asf, again. Every wipe this is an issue. If the server cant handle 700 players why let so many connect?

[clever matrix]

maybe it's a network issue that

disconnected

[valid granite]

how do i make a ticket i got banned for playing w hacker

[near halo]

I'm a Chat Moderador not a Admin, only them can look through appeals. An Admin will take a look asp

[near halo]

!appeal

[marble mantle]

Hey, @valid granite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wise sundial]

i have the same problem and its kick me and now i have queue

[edgy scarab]

could a admin please respond to my ticket wipe is soon

[gleaming sundial]

This is not the first time I’ve had a problem, I’ve been given a "ban evasion" on your servers and I can’t appeal it on the site, the site just doesn’t see the ban on the servers, I contacted support, a bot answered me and nothing has changed.

[plucky sable]

look to br main please

[near halo]

What happened?

[edgy scarab]

could you please notify a admin of my appeal I was falsely banned and wipe is in 20 minutes

[honest onyx]

Hey I was wondering if my association ban could be lifted early for this medium wipe today, I think I’ve got a few hours left

[limber tapir]

I have just been disconnected for rustoria.co - eu small. Once i tried to rejoin i was put strati

straight back into queu could i have a queue skip?

[edgy scarab]

me too bruh

I wasnt even online and I got acossationed

[honest onyx]

Is what it is, can’t stop other people cheating it’s shit but just have to deal with it, hopefully I get unbanned before wipe

76561199358929544

[hexed nimbus]

You just have to wait out the time.

[honest onyx]

I know people that have been unbanned early.

[near halo]

At the moment, Rustoria doesn't have queue skip if you're not a VIP
#announcements message

[storm shell]

Disconnected:Hacking
New account

help pls

[near halo]

!appeal

[marble mantle]

Hey, @storm shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty hinge]

h

[near halo]

As i say above, you need to wait until a Admin take a look, if your ban is a association, just wait until your ban expire

[strange rapids]

WIPE HYPE

med or main

dam

connect medium.rustoria.us:28010

you too

[thick hare]

why can i not load in rustoria

[rigid yew]

Unable to donwload map gateway error on rustoria us medium

Any other people with same issue?

[violet tundra]

wtf

I have vip for US main and im in queue

[gusty fossil]

x

[thick hare]

cooked

[steel dawn]

Саппорт,зайди в войс.выдали бан ,причину не пойму

[royal prism]

Why can I never buy vip this is so dumb

[violet tundra]

I HAVE VIP AND IM QUEUE

[blissful herald]

!steamID

[marble mantle]

Hey, @steel dawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet tundra]

!help

!steamID

[marble mantle]

Hey, @violet tundra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steel dawn]

76561199343338369

[violet tundra]

76561197982722518

Ive been billed an extra month too

[blissful herald]

@subtle cape

[wispy dirge]

!vipissues - Please create a #payment-support ticket so that team can take a look.

[marble mantle]

Hey, @violet tundra

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[primal flame]

If I bought the queue skip will I be able to close my game and then just skip the queue

[toxic shard]

yes, you can enter anytime with the queue skip

[paper hemlock]

nice server, keep on despawning building stuff

[toxic shard]

we don';t do that

[paper hemlock]

https://medal.tv/games/rust/clips/i6MMpGvATQEg8cfZi/d1337HORw9Qe?invite=cr-MSxiV24sNTYzNTMwOCw

[primal flame]

and I dont want the 30 day one but couldnt see the shorter one why is that?

[paper hemlock]

marc you dont??

now you tell me its rust bug

[rigid yew]

Im getting an error downloading the map 520 bad gateway for us medium

[paper hemlock]

like, when we upgrade something, walls getting destroyed, roofparts missing

[toxic shard]

well since you are taking a drop I guess it's a bug with the drop

[violet tundra]

why am I stuck in queue, I have VIP 76561197982722518

[toxic shard]

what are the chance that an admin is there at the exact time and randomly destroying stuff ?

[paper hemlock]

dude they removed signs in our base

workbenches, branches pipes are gone over night

[toxic shard]

what was painted on it ?

[paper hemlock]

LGBT

[toxic shard]

hum would surprise me

[paper hemlock]

ye just a rust bug^^

[toxic shard]

for the roof colapsing yes

[primal flame]

@toxic shard do i have to buy the 30 day skip or is there a cheaper one?

[toxic shard]

for hte electrical stuff I can't say like that

[toxic shard]

only on main

[primal flame]

bruh

[toxic shard]

but there must be an exaplaination, we don't delete stuff

[paper hemlock]

its kinda crazy, on EU medium everything fine - on this server its laggy, dc's, very low FPS - stuff disappearing

[toxic shard]

send that in a f7 report please

[toxic shard]

this server ? which one ?

[paper hemlock]

we already did..

EU LONG marc

[toxic shard]

long tend to require way more ressources, it's bigger map, way more entities

people make bigger bases, bases stay longer even if people don't play

for instance, long has /2 pop but *2 entities on first friday

[rigid yew]

Why cant i download the map?

[sonic trellis]

can seomeone explain why when I look on rustoria medium it says the player is maxed out (has said this for a while, gradually increasing at 619/450, but I've been sitting at like 8 (now 7) ahead of me in queue

[rigid yew]

Me and my buddy are unable to download the map

[toxic shard]

downlaod it from #wipe-feed

[ocean thistle]

!vipstock @austere escarp

[marble mantle]

Hey, @austere escarp

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[toxic shard]

as long as x/y x>y quewue will move only if people leave the queue

[paper hemlock]

ye we know that.. but i have 45FPS marc, with my setup thats a shitshow.. we upgraded a floorpart and a wall breaks randomly and now we are not allowed to replace..maybe you come to our spot and check it out..its cursed here we live at G8

[rigid yew]

Wish i could

[past panther]

admins are yall gonna raise the the slots to 900 950?

[toxic shard]

fps is 100% client side, not server side

[gaunt laurel]

does anyone know if the EU MAIN vip will restock soon it didnt restock since 1 hour before wipe already

[near halo]

Using Cloudflare DNS?

[past panther]

?

[sonic trellis]

did 1000 people really connect to rustoria medium in under 10s like thats insane

[past panther]

I wish main had 1000 ppl player max

[rigid yew]

Using googles DNS server

[toxic shard]

!slots

[marble mantle]

Hey, @past panther

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[brazen gulch]

why is a rustoria admin dming me on steam asking for me to vote for a twitch drop

[blissful herald]

we don;t

[blissful herald]

#announcements message

[past panther]

why cant the owner up the max of the server will it crash it or sum?

[brazen gulch]

cowabunga

[toxic shard]

lag

[whole veldt]

@toxic shard The issue is that sometimes when we upgrade or place / remove a wall or floor sometimes get removed. Like is it the servers that just has too many entities or bug from game idk.. Def annoying tho

[past panther]

ohh kk

[rancid sedge]

im stuck on receving data and i can hear ppl moving

if i hit cancel will i have to wait in q

[vague mesa]

Its me

[chilly sundial]

i wanna buy vip can somone help me ?

[near halo]

Yes, try F1 kill and let me know if this works

[brazen gulch]

well his name is Rustoria.co | ✪ Nor if u can do anything bout it

[blissful herald]

just read what I tagged you in

[rancid sedge]

didnt work

still stuck 😦

will i have to wait through Q im so sad

[near halo]

Well, you need to rejoin server D:

[rancid sedge]

nooo

is there no other command?

[near halo]

No

[modern sapphire]

soupy im stuck too

@near halo can i skip the queue since i just wated 250 player queue for nothing?

[rancid sedge]

^

[modern sapphire]

im trying to record a video

[rancid sedge]

this is so bullshity

i clicked cancel and i get put back in Q

[near halo]

@rancid sedge This is a old Rust bug, i don't know how this still not fixed

[rancid sedge]

what about the grace period?

can i buy vip please

[near halo]

#announcements message

[modern sapphire]

yeah restock the vip

[near halo]

I can't do this 😦

[steady crag]

stuck on revieving data what do i do?

[forest mulch]

i get in for 1 minute and it kicks me out ?

[rancid sedge]

can i pay the $30 for all server vip

[forest mulch]

"EAC failed"

[modern sapphire]

@steady crag press f1 kill

[rancid sedge]

i want to pay you money please

[modern sapphire]

yeah ill pay 10 bucks rn

[toxic shard]

that's usualy computer related, if you are limit in ressources it's a bad idea to switch window when in queue

[modern sapphire]

if you restock

[steady crag]

still stuck idk what to do

[modern sapphire]

can one of you admins respawn my player somewhere else so i can load in?

[rancid sedge]

another person in my server has this

restock vip

[modern sapphire]

@toxic shard

[rapid abyss]

Does this server not have the 5 min grace period for disconnects?

[rancid sedge]

no they got rid of it/

they want people to wait through the Q

[rapid abyss]

I jsut dcd from us main due to eac bs and it put me in 400 queue

thanks

[forest mulch]

same

[narrow saddle]

i randomly got disconnected

and i have to wait 450 queue

[modern sapphire]

its a problem with a texture on the server. f1 killing just hopefully respawns you away from it. why dont the admins just teleport us away from it?

[keen flax]

im a little confused i made a tiket for a refund becasue i baught vip for wrong server and tiket got closed idk if it got rezeloved or not <@&274971100184576010>

[forest mulch]

so basically i got crashed bcs i sapwned in the wrong side of the map?

[balmy cypress]

did you not get a DM from a bot?

[keen flax]

i did but i dont really get it dosent say if i will get refund or now or maybe im just lost

[balmy cypress]

make new ticket

[steady crag]

getting stuck on loading data is annoying admins do sum about it

[keen flax]

made

[plucky sable]

gg br main

[modern sapphire]

@balmy cypress i had the receiving data bug and i really need to get back into the server so i can record a video. can i just pay you 10 bucks for the vip?

[humble mauve]

i need help

[near halo]

Please fix the issue or restart US Main, I just bought skip queue for the first time and It wont let me because of the bug.

[fierce sedge]

.

[shy remnant]

If you have bought VIP and it does not work, please create a ticket in #payment-support

[cerulean oriole]

Why is the 10X EU No BP completely unplayable for anyone from the UK?

Unplayable levels of desync

Its been like this many nights now

[shy remnant]

Can you open a #network-support-old ticket so we can have a look into this with you ?

[winter kraken]

Ok

[cerulean oriole]

I was asking on behalf of my friends but its happening from multiple locations in the UK so is not an isolated/individual routing issue

[shy remnant]

That's why we need your friend to create a network-support ticket so our network team will be able to gather more information and if needed communicate with the host to locate the issue

[foggy hatch]

!vipstock

[marble mantle]

Hey, @foggy hatch

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[modern sapphire]

why is the vip out of stock? its literally digital

[misty shoal]

/ticket

[marble mantle]

Hey, @misty shoal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cerulean oriole]

Okay. I have forwarded the channel. Bear with us boomers

[hexed nimbus]

Because it has a limited amount

[modern sapphire]

well i was in the server but i couldnt load in because of a texture bug aka the receiving data bug

[hexed nimbus]

Ask facepunch to finally fix it and maybe then it stops happening

[modern sapphire]

its a texture bug. if you guys spawn the player away from that said texture. woudnt it fix the problem?

[formal cosmos]

hey

cheat use 76561198146625750

[marble mantle]

Hey, @formal cosmos

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wraith star]

fix lag eu medium

[near halo]

Probably no, the texture is pre loaded in your PC, is not a Server bug, the best way is just rejoin server

[sick ingot]

Me and my team got banned for playing with hacker but it shows that on everyone’s screen so we don’t know that his to quit playing with

[noble terrace]

?steamid

[marble mantle]

Hey, @sick ingot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modern sapphire]

probably the stupid one

[quick hinge]

How long does it take to respond to a lockout appeal?

[hexed nimbus]

1 to 3 business days

[sick ingot]

My says just playing with hacker

[noble terrace]

Post your steam ID please

[sick ingot]

My teammates says un banned in 6 days and ik damn well I’m cheating

Not

[noble terrace]

Please post your steam ID

[sick ingot]

Ok

[quick hinge]

Can I get an answer sooner?
I just logged into the server and walked away from my computer and got locked out. I didn't even do anything.

[random sonnet]

Hello, I bought the VIP but my experience is ruined, my friend got disconnect without a reason, not timeout nor did he disconnect, it seems like an admin kicked him. Please fix this issue, because if someone doesn't buy your VIP he can't play the server?

[noble terrace]

We don't kick people from the server

If you check F1 console after getting disconnected it will tell you the reason

[clever matrix]

@noble terrace 76561199381976273 vpn ban ?

[random sonnet]

Then why did he get disconnected without a probable reason and then get back in the queue?

[noble terrace]

Real ban. You need to appeal

[noble terrace]

Again, he would have to check F1 console to see the reason for the disconnect

[clever matrix]

who can check my appeal?

[random sonnet]

Yeah its not his fault, at least give him a 1-time pass or something.

[noble terrace]

The admin who banned you

[noble terrace]

We can't do that unfortunately

We have too many players to manually skip people

[random sonnet]

Not even in rustoria eu small?

[noble terrace]

I was speaking generally. We do not manually skip people

[quick hinge]

Can I get an answer sooner?
I just logged into the server and walked away from my computer and got locked out. I didn't even do anything.

[noble terrace]

There is no way to speed up the appeals process unfortunately

[random sonnet]

Then I would suggest that you add a timer of 2 mins atleast so if people get this issue.

[quick hinge]

this automatic ban maybe?

[random sonnet]

Because this is absurd!

[noble terrace]

It is detailed in #announcements why we do not have that feature enabled

[noble terrace]

?steamid

[marble mantle]

Hey, @quick hinge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quick hinge]

76561199204189671

[noble terrace]

So you aren't going to post your steam ID or?

[open stag]

why can't I appeal?

[sick ingot]

what if i dont want u stealing my info lmfaf

[noble terrace]

I'm an admin for the server you say you are banned on

Your steam ID is public information

[modern sapphire]

lol

[sick ingot]

hehe

[quick hinge]

@noble terrace 76561199204189671

[noble terrace]

One sec

[open stag]

@noble terraceI didn't cheat and was banned from playing

[modern sapphire]

kitten are you dumb?

[noble terrace]

You will need to wait for an appeal response

Your situation is more complicated than just a VPN issue

[noble terrace]

No just hiding something

[noble terrace]

!appeal

[marble mantle]

Hey, @open stag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle monolith]

Happens to me all the time specially when there’s a queue… very sus

[noble terrace]

It's not in anyone's interest to kick people out of queue

Can promise you we don't do that

We would lose official status pretty quickly if we were doing something shady

[open stag]

@noble terraceAre you an administrator

[subtle monolith]

Yeah but money talks

[noble terrace]

Yes but you need to appeal

[subtle monolith]

Was at 20 on queue and got disconnected. I have never seen that error message ever before.

[noble terrace]

--> We would lose official status pretty quickly if we were doing something shady

[noble terrace]

What was the error?

[subtle monolith]

Now at 300+

[open stag]

I have appealed many times

[gusty fulcrum]

where do i pay to skip the que?

[noble terrace]

You are permanently banned for hacking

[lean linden]

https://donate.rustoria.co/

[subtle monolith]

Not sure tbh I was too frustrated but I think something along the lines of game file not fully downloaded maybe???

[open stag]

why？

[subtle monolith]

I was playing perfectly fine earlier before wipe

[noble terrace]

Appeal decisions are final. You are going to get black listed from making more tickets if you continue

You were cheating

You are banned for cheating

[open stag]

I didn't cheat, why was I permanently banned from playing

[noble terrace]

Because ✨ you were cheating ✨

[buoyant gazelle]

major issue. US rustoria LOW POP. I17 all are puchased accounts. all are cheaters. if u chekc battle metrics they have around 30 servers played. all for 1-2 minutes each. but 4k hours.

[noble terrace]

!ticket

[marble mantle]

Hey, @buoyant gazelle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

Lol everyone can see your steam id ingame

[noble terrace]

Unfortunately Rust is an unstable game, so timeouts/crashes do happen

[gusty fulcrum]

it says outof stock

[subtle monolith]

Do you guys have the option turned on for holding queues in case of d/c ?

[noble terrace]

#vip-stock-role-assign you can sign up for notifications when it comes back in stock

[noble terrace]

We do not at this time

[modern sapphire]

@noble terrace can you put one vip in stock just for the one time? 🥹

[noble terrace]

I am not one of the privileged few that have control over anything VIP related my friend

[modern sapphire]

dang

[open stag]

Can you lift my ban@noble terrace

[noble terrace]

I already told you that you are permanently banned for cheating

So no

[modern sapphire]

he already said you are perm baned

[open stag]

I didn't cheat

[noble terrace]

Yes you did

[open stag]

Why is the ban imposed

[modern sapphire]

send me your account then i will see

[hexed nimbus]

She 😂

[celest matrix]

@noble terrace can u check my ticket in web-ticket pls?

[modern sapphire]

oh

[noble terrace]

I am not continuing to have this conversation. You are permanently banned for cheating. Your appeal is denied. Please find somewhere else to play.

[modern sapphire]

how did he get the donator role?

[noble terrace]

Previously purchased VIP

[modern sapphire]

i purchased vip. where mine at?

[noble terrace]

You have to link your steam and Discord accounts

!link @modern sapphire

[marble mantle]

Hey, @modern sapphire

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[midnight crag]

@noble terrace are you able to pass information about R2 clan to the rustafied admins? as they on rustafied playing and im suspicious of them cheating again

[noble terrace]

We do not share ban information

If you suspect someone of cheating on Rustafied, I would recommend contacting their admin team via a ticket

[tiny lagoon]

fix lag for UK players

[noble terrace]

!network

[marble mantle]

Hey, @tiny lagoon

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[tiny lagoon]

done it all

still unplayable

[noble terrace]

Did someone contact you in your network support ticket?

[tiny lagoon]

minute theres a ui in a grid its over

[tiny lagoon]

nope

[noble terrace]

Please wait for our network team to get back to you then. There are limited people who can help, so it may take a bit of time

[modern sapphire]

do you by any chance havy any connections to any rust youtubers?

[noble terrace]

I do not. Why?

[modern sapphire]

becasuse all the other basic rust playersi play with are annoying and toxic so its hard for me to record a video

[noble terrace]

ah yeah, finding a good group is difficult

[balmy moss]

@noble terrace Would you be able to take my ticket I made on US long? Someone is blatantly fly hacking, aimbotting, and not taking fall damage.

[noble terrace]

An admin will get to it as soon as possible

[tropic spear]

medium is munted

[balmy moss]

They just got banned, ty though

[lone raptor]

REWIPE MEDIUM

[rare owl]

do not rewipe med

[noble terrace]

Do not type in here

If you are locked out of general

[rare owl]

hi jyrcella

[noble terrace]

And don't actually need support

[chilly goblet]

R2 taking revenge on the toria servers

[noble terrace]

I will time you out gladly

[rare owl]

whats happening with med

[noble terrace]

Devs are looking into it

[deep flame]

can we pls reset med

ill kiss u admins if yall do it

[noble terrace]

It's not going to rewipe

[deep flame]

https://tenor.com/view/orangutan-orangutan-baby-baby-orangutan-orangutan-kiss-kiss-gif-24373275

na just shut it down

i keep getting kicked from it cause of lag

[noble terrace]

We're aware and are looking into it

[hearty fulcrum]

restart happening soon

[hazy tendon]

ADMIN?

[noble terrace]

player

[inland sundial]

fuck yeah bro thanks for letting me get all my base farm stolen

good job

[hazy tendon]

why dont i have permision to talk in gerneral chat?

[noble terrace]

The channel is locked

[inland sundial]

👍

[noble terrace]

Temporarily

[hazy tendon]

ok i thought is was banned

thanks

[sonic helm]

maybe dont let 800 people on a server??

[inland sundial]

so are you guys rolling back in the next restart or?

[noble terrace]

Unsure

[hearty fulcrum]

planned restart, so i don't believe there will be a rollback, but i'm not 100% sure.

[twilit loom]

every arrow shot into an animal dissapears. Annoying

[inland sundial]

so goofy

[floral lark]

why’d i get banned from general @noble terrace plz help me

[hearty fulcrum]

the channel is locked

no one is able to type

[thin plover]

Its locked, unless you need support, keep the channel clear

[thorn forge]

i need support

[inland sundial]

me too I need 4 hands for this giant cock

[balmy moss]

I hate cheaters

[neon sail]

i need support

[hearty fulcrum]

not appropriate. keep the #support for support only or you may be muted.

[inland sundial]

my b

Just waiting on this shitty server 2012 reboot so I can get in and play

[hearty fulcrum]

all g we understand the frustration

[hexed nimbus]

Lol Imagine naming yourself France and using the Dutch flag as a profile pic 🇫🇷 🇳🇱

[hearty fulcrum]

appreciate your patience

[crystal shale]

man or women or if you identify as a frog wanna fuck?

[hearty fulcrum]

please keep support channel for support only

[hearty fulcrum]

not appropriate.

[dreamy sable]

avg rust player

[fringe island]

🤓 👆

[thick blade]

um what the sigma

[hearty fulcrum]

the #support channel is for support. please keep unrelated content out of support.

[modern sapphire]

mikethevike?

[wispy dirge]

Not the place for this.

[modern sapphire]

i need support for knowing who mighty mike is

[crystal shale]

a date first understood

[white bridge]

medium update?

nvm

[pseudo lintel]

Aint no way i just spent 10 bucks on a q skip for this shit to not work

[thorn topaz]

Possibly lower the population allowed?

[pseudo lintel]

Why cant i coonect to medium

[crystal shale]

it is now up

[half comet]

/report

[marble mantle]

Hey, @half comet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pseudo lintel]

Ur obese shut up retard

[hearty fulcrum]

not appropriate. please keep the #support channel for support only.

[opaque nova]

shit is so fucign ass bro i waited in an 100 queue to get down to 30 and now im back up

and then all the kids with queue skip are unaffected while we have to wait again

[pseudo lintel]

닥쳐 씨발

[half comet]

eh any admin can Check blatant aimbot and esp at sea main? i already made ticket..before this guy log off..he need to got banned asap

[opaque nova]

id rather play a pve ser ver this have to wait for this server just for kids with queue skip to have tier 2 and 3s before i get a bow

[noble elk]

got DC from server and now my que skip is gone? whats going on

[tribal frost]

you connected to the wrong server

[magic plume]

how can I check what servers I have VIP on

[opaque nova]

yeah a kid with queue skip is getting ur shit

[noble elk]

its the same server, this support is trash

[hearty fulcrum]

https://donate.rustoria.co/account.php
you can sign in here to check

[hearty fulcrum]

the person who helped you is not a staff member

try reconnecting and if you are still placed in queue then make a #payment-support ticket

[weary canopy]

open slots on medium bro

[edgy scarab]

can someone check my appeal????????

[weary canopy]

wrrld u a bitch

[edgy scarab]

wym

[weary canopy]

no one gon check ur shit

[edgy scarab]

why u mad lil boy

[weary canopy]

ur a lil boy

[edgy scarab]

ur ass at game lil bro

[wispy dirge]

#vip-stock-role-assign

[weary canopy]

blinq ass

[balmy moss]

Stay banned homie

[weary canopy]

ur ass

[edgy scarab]

who tf r u mizal

[weary canopy]

ur whole roster ass primlocked on stevie

[wispy dirge]

An admin will review your appeal soon, please give it some time.

[edgy scarab]

im in vibe rn

[weary canopy]

💀

[edgy scarab]

name 1 good team u have been in oh wait u cant

[wispy dirge]

@weary canopy unless you need support with something, you will need to wait for #general to open.
Don't chit chat in this channel, or you face being muted.

[hearty fulcrum]

please keep the support channel for support only.

[noble terrace]

General is open

So head there please

[weary canopy]

ur a nn ask around shitcan

[hearty fulcrum]

#general

[edgy scarab]

Im tryna talk about my appeal but this shitter had to pipe, anyways how long should it take for them to check my appeal?

[weary canopy]

ur peak is blinq stevie primlocked groups

[noble terrace]

Go to #general when your time out is up

[agile knoll]

1-3 days

[edgy scarab]

damn alr

[proud badge]

can yall open up space

[half comet]

yo @noble terrace can you help me out? theres a blatant cheater in sea main..incase maybe he gonna offline soon

[lime niche]

hey can someone help me out I think i got false banned

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @lime niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

!report

[marble mantle]

Hey, @half comet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lime niche]

I did already I was gonna see if I could have someone help me now for wipe so I can hop on with my team it says I played with a hacker 6 days ago but I didnt play on your long server 6 days ago

[hearty fulcrum]

the only personn who can make a decision regarding your ban/appeal would be the admin who banned you. please wait for them to respond to your appeal. it takes an average of 1-3 day (depending on each circumstance) to receive a reply.

please make sure to explain your situation fully in detail in your appeal.

[modern sapphire]

its been a 2 hour long queue for me just because of the receiving data bug

[lime niche]

ok i understand ty

[tight verge]

@hearty fulcrum can i get your help

[lime niche]

guess its time to refund vip bruh

[sick ingot]

76561199692310949

there is my steam id

[primal flame]

Yo can someone open up mediums max pop like damn

[noble terrace]

It does look like an actual ban, so you will need to submit an appeal

[sick ingot]

so i got my team banned

where do i appeal

[modern sapphire]

god kitten maybe dont download cheats dummy

[sick ingot]

i dont have them lmfao jus too damn good ig

@noble terrace

[noble terrace]

!appeal

[marble mantle]

Hey, @sick ingot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[regal pier]

I've been waiting for 2 days for support to respond to me.

????????????????

[pine trellis]

I accidentally bought a VIP for the wrong server, what should I do?

[split river]

how to report a player in here?

[near halo]

!report

[marble mantle]

Hey, @split river

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

#payment-support Make a ticket here

[sharp bay]

hello i had a ban for 7 days they told me it was going to lift 20.06.24 but im banned still

[pine trellis]

ty

[split river]

theres a guy with 16 hours going around triple headshotting everyone on 2x eu main

[split river]

thank you

[near halo]

An Admin will take a look as soon as possible 🙂

[sharp bay]

maeve can you help me too please

or any mr admin

[proven pulsar]

why no vip for sale?

[sterile cairn]

how do i make a ticket on a cheater?

or i just report cheating

[north crest]

!report

[marble mantle]

Hey, @sterile cairn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west mica]

?steamid

[marble mantle]

Hey, @sharp bay

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sharp bay]

76561198361840585

[stark hound]

How can i appeal a ban?

[west mica]

Do not connect for 15 minutes and you should be good to play.

[marble mantle]

Hey, @stark hound

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp bay]

oh ty

[timid oyster]

@west mica

open my blacklist 76561199079827966

false ban im not cheating

[marble mantle]

Hey, @timid oyster

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid oyster]

cant appeal

[west mica]

What does it say?

[timid oyster]

blacklist

[west mica]

Your appeal was denied. Its final and you will not be unbanned. Hope you luck finding another server to play

[timid oyster]

😄

funny asf go find real cheaters

[split river]

zip it cheater

[timid oyster]

who tf ru npc

[modern sapphire]

18 players left 🙂

[cinder olive]

D: D: D:

[sharp bay]

@west mica im still banned man

i waited 15 minutes still banned

[cinder olive]

tbh

[sharp bay]

any admin available?

[covert nexus]

Is there not a VIP US package deal for all US servers?

[noble terrace]

We do not have global VIP

[sharp bay]

jyrcella can you help me please

i was banned for 7 days awz3 told me to wait 15 minutes and join back it should be fine im still banned

[covert nexus]

ill pay 20 for vip rn for main

pls, i've been working 6 days a week 2 hours away i didnt have time to log in to buy it

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @sharp bay

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sharp bay]

76561198361840585

[sharp bay]

awz told me to wait 15 mins im still banned

[wary breach]

Anyone know when us main vip will be in stock ??

[hearty fulcrum]

#vip-stock-role-assign click us main
when vip is back in stock youll be notified here here #vip-stock-alerts

@wary breach

[wary breach]

Ok ik that but eta???

Do yk or naw

[hearty fulcrum]

!vipstock

[marble mantle]

Hey, @wary breach

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[hearty fulcrum]

no it comes in stock automatically when someone else's expires

[covert nexus]

Okay, Thank you @hearty fulcrum

[timid jasper]

Why are cheaters punished so badly? What if they want to play legit?

ive never cheated btw

[gloomy sparrow]

Then don’t cheat

[timid jasper]

read

[hearty fulcrum]

in order to play on the server, players must follow the rules.

[gloomy sparrow]

If they want to play legit they should have thought of it before they cheated

[hearty fulcrum]

if they break the rules, they cannot play

[dreamy creek]

76561198979218343 Hello admin, I need help, it won't let me in because when I was on the server, I turned on the VPN and now it tells me that I have too many IPs connected.

[hearty fulcrum]

it's as simple as that

[dreamy creek]

help pls

[timid jasper]

just wondering how the rules operate thats all

[hearty fulcrum]

they will get banned again for ban evasion

[timid jasper]

do u guys forgive those players at all or there gone forever?

[hearty fulcrum]

they cannot play again

[timid jasper]

i dont believe that.

[dreamy creek]

<@&274971100184576010>

[sharp bay]

cloudie whats my situation

[hearty fulcrum]

banned for hacking is a permanent ban.

[hearty fulcrum]

you can believe whatever you want

[timid jasper]

ah

[hearty fulcrum]

im answering your question truthfully

[gloomy sparrow]

What does the disconnect message say?

[hearty fulcrum]

it's up to you if you want to believe it

[timid jasper]

wtv forget the topic

[dreamy creek]

too many connections from this ip

[hearty fulcrum]

the admins have methods to track cheaters

[timid jasper]

was just curious how it works and how its done

[hearty fulcrum]

don't worry

[hearty fulcrum]

you won't get any info regarding that from us

have a good day

[gloomy sparrow]

Send me a screenshot please

[hearty fulcrum]

try a different vpn

[proven shard]

hello <@&274971100184576010> ¿?

[sharp bay]

cloudie did u check my situation 😦

[timid jasper]

i know a dude who i believe is ban evading. he changed his ssd and ip and isnt banned. can u guys do something to ban him?

hes my enemy

[hearty fulcrum]

please wait for an admin

[sharp bay]

ok ty

[gloomy sparrow]

Have you tried turning off the VPN?

[hearty fulcrum]

you need to create a ticket to report him. we do not accept reports over discord.

[timid jasper]

okay. u guys should up your security if you really want to get these ban evaders. it only costs 50 bucks to start fresh

[dreamy creek]

yes yes don't let me in now

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @dreamy creek

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fluid sierra]

How difficult is it for you to find a good host for BR?

[hearty fulcrum]

we have a great system in place already, but thanks for your concern.

[gloomy sparrow]

There is not many and that’s why no other community hosts BR servers

[dreamy creek]

I just restarted the pc and now it left me

is loading

[gloomy sparrow]

Ok good to hear

[timid jasper]

ok😶

that made me laugh a bit but yea. it can be better

[hearty fulcrum]

head to #general if you don't need support, thanks.

[timid jasper]

how about you guys take me on board to track down every ban evader on rust

[hearty fulcrum]

#staff-applications

feel free to apply

[proven shard]

How long does it take for the ticked to respond?

[hearty fulcrum]

admins will reply to tickets in the order that they are received. it may take a while as it is wipe day today, and many players are creating tickets to request support.

[crude oyster]

Hello friends, after the last update, even though I am not banned from anywhere, when I enter all servers, it gives me the error Disconnected: connection attempt failed. When I verify the file, sometimes it works, sometimes it does not, what should I do?

[proven shard]

@hearty fulcrum Okay, I paid the VIP and it doesn't count

[hearty fulcrum]

this could be an issue with the game or your steam or your internet or your pc. try reconnecting, and if the issue persists you can try restarting your router, pc, steam, etc

[hearty fulcrum]

i don't understand the question,sorry

[vivid sable]

i want to report someone for hate speech i have it recorded but its in russian

theyre also hacking but since theyre hiding it now i cant get a recording of that

[gloomy sparrow]

If you believe someone is cheating please make a ticket

[sharp bay]

i had to restart rust to join its fixed now thanks

[vivid sable]

opened a ticket an hour ago and i cant make a new one since this one isnt closed

[thin island]

!appeal

[marble mantle]

Hey, @thin island

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[loud coral]

How do i cancel a payment

Bro i paid 142$ past months havrnt even played rust

Trynna cancel it

<@&274971100184576010>

[marble mantle]

Hey, @loud coral

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[unkempt imp]

Hi friends, Just was on Rustoria US Small in the blackjack at outpost. I had 20 and dealer had 20 and i jumped off the chair before i could play another hand and it didnt give me my initial bet back

is it just gone then cause i shouldnt of jumped off the chair so quick??

it shoulda been a standoff

[inland sundial]

makes playing next door kinda difficult

[shy remnant]

!report

[marble mantle]

Hey, @inland sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Do not call the out in chat, that is not helping us, make a ticket we will review it

[inland sundial]

!report

[marble mantle]

Hey, @inland sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[honest pumice]

How do i fix rust getting stuck on cleaning up, ive tried reinstalling the game and reverifying its files

[tribal jetty]

!report

[marble mantle]

Hey, @tribal jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[void juniper]

<@&274971100184576010>

im trying to buy vip and its giving me a id

and white screen

[thin island]

i got unbanned but cant connect to server as it says im banned

<@&274971100184576010>

[near halo]

Still having issues with Rust?

[thin island]

maeve any intel on why i still cant connect?

my ban just expired?

i restarted my game and pc, etc.

[brave lance]

!steamid

[marble mantle]

Hey, @thin island

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

cSalty will help you with this 🙂

[thin island]

thank you sir

76561198365939350

[verbal echo]

how long does it take for someone to look at my ticket?

[thin island]

i bought vip aswell, hopefully this issue can be resolved

[brave lance]

you should be able to connect but please wait 15 minutes before connecting, please do not spam the connect button in that time.

[thin island]

okay thank you

and one of my homies is asking the same thing

76561199183644506

[brave lance]

same thing - do not spam connect, wait 15 minutes and then try to connect

[thin island]

okay great thanks

[brave lance]

no worries, if you still aren't able to connect in 15 minutes let us know, but you should be able to as long as you don't try to connect in that wait time

[honest pumice]

it seems that if i just wait and touch nothing, like no clicking or anything, itll eventually go through with it and it wont go to the "close program or wait bcz its not responding", but it may be inconsistent

[heady furnace]

restock the us medium vip

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @heady furnace

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[leaden atlas]

i need an appeal reviewed please

[smoky cape]

Admins cant respond to appeals over discord

Only the admin who banned you can look at your appeal. Standard response time is 1-3 business days

You will get a response from a bot in dms

[wild nymph]

why did i got banned

[lucid frigate]

how do i report teamers?

[wispy dirge]

?report

[marble mantle]

Hey, @lucid frigate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron surge]

10xeu down r what

[lean linden]

What does it say when you try to log into the server?

[normal smelt]

10x is down

any update one it?

[fossil igloo]

working on it

[normal smelt]

ight thank you

[fossil igloo]

Coming up now

[normal smelt]

yay thanks man

[grand scroll]

Hi made a ticket already but I have. Queue skip but I’m currently still getting in queue every time I want join the server ??

[frank igloo]

Hey, hi i need help

is stuck in "downloading world 0.0%"

i woas

i was in queue for 2 hours and is stuck in dowloading, please help me

[nocturne sparrow]

@lean linden

[frank igloo]

@lean linden

[nocturne sparrow]

@torn heart

[marsh jewel]

where do i appeal ban?

nvm i see now

[frank igloo]

hellow? someone can help me?

[molten flicker]

feel free download from there then put in your "map file"
#wipe-feed message

[frank igloo]

if i do that i will enter or i have to do the queue again?

i already downoloaded the map and put it in the map file, but im stil in the same position

@molten flicker

[molten flicker]

I'm afraid you need to reconnect to the server

[frank igloo]

can you skipme the queue?, i alredayu do 2hs of queue

[raven garnet]

I got bann'd for vpn yesterday i was unbanned earlier this morning i go to try connect today and yet i still cannot play my new appeal id is ( Appeal #da11ca ) pls unban soon.

[marsh jewel]

how long do ban appeals normally take?

[frank igloo]

can you skipme the queue?, i alredayu do 2hs of queue

[near halo]

1-3 business days

[molten flicker]

sorry I'm not able to do

[marsh jewel]

3 days seems really long, what am i paying $10/month for

[dull elm]

I think its rare to be that long

[hearty fulcrum]

VIP perks include queue skip and 2x vote on map votes (and kits on modded), but they do not include express/faster support. the admin will take a look and respond when they are able to. you can check for a response at https://rustoria.co/support when you log in and click on "Appeals"

[woven fable]

restock toria us med

[fickle lark]

real

[brazen beacon]

@near halo

@quasi vault

[willow relic]

are you gonna restock vip for US main?

[verbal echo]

how long does it take for someone to look at my ticket?

its been 3 hours

[near halo]

Appeals 1-3 business days

[verbal echo]

for a mute in game

ill be unmuted by then

got muted for no reason

[wispy dirge]

?steamid

[marble mantle]

Hey, @verbal echo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal echo]

76561199058666906

[thin plover]

muted for no reason you say....

[verbal echo]

yes i was trynna say the dudes name who killed me

and got muted

[thin plover]

ahhh I see the player ok, well they changed their name now, I will unmute you for this time

[thin island]

@thin plover ik how much u way buddy

weigh

[thin plover]

how much I way?

[thin island]

sorry im high

[thin plover]

weight maybe?

[verbal echo]

ok thanks

[thin island]

Jenx The leader of ur old group, THE WOMAN, she a whore

she be watching dead people cuhh

[verbal echo]

@thin plover do i have to reconnect ?

or nah

[thin island]

nah

just f1 quit

[thin plover]

no no, I'm getting you unmuted, should be any sec now

[dawn abyss]

мне написал какой то чувак и говорит что он из администрации rustoria и он просит поддержать ваш скин в steamworks. Это правда?

[verbal echo]

thank you

[thin island]

tap dont trust him he is a pedo

[thin island]

certified nonce

[thin plover]

🤨 what

[near halo]

yo @thin plover

[raven garnet]

@thin plover [Appeal #da11ca] (vpn) pls help

[near halo]

whats the eta on medium vip

[thin plover]

I have no idea, it will be back in stock once someone else expire

[thin plover]

what is your steam ID?

[raven garnet]

76561198162875313

[lofty shuttle]

Any admin to see a ban problem due to account hacking?

[near halo]

why do u need priv bm mate

[raven garnet]

i wasnt talking to u

[woeful sinew]

sit on my base

[thin plover]

it was assigned to an admin, they will have a look at it

[near halo]

i was tho

why are you trying to hide your hours

[thin plover]

you guys can take it to #general or dms

[near halo]

dont unban him hes a hacker

ban evader

[raven garnet]

Im already unbanned yet cannot currently play. dont talk when you dont know anything.

[lofty shuttle]

@thin plover Hello, I need help with a haking ban issue.

I opened a ticket in Russia and they told me to contact a damin in DS

rustoria *

[still cobalt]

@thin ploverHello, I just played the game RUST and have been playing on the CO server. I don't know why I suddenly couldn't get in today. I didn't open it and hope to unblock it. I really like this game.

[still cobalt]

Hello

[lofty shuttle]

Apelación #a7d505 HELP pls

[thin plover]

what is your steam ID?

[still cobalt]

76561199382056531 pls

[still cobalt]

76561199382056531

[heady furnace]

Please restock VIP like honestly

[thin plover]

your ban is valid and you need to make an appeal

[near halo]

!vipstock

[marble mantle]

Hey, @heady furnace

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[still cobalt]

Why is it prohibited? I'm just hanging out in a daze

[thin plover]

the same as your disconnect reason

[still cobalt]

I just hid in the cabin and was kicked out of the game

[thin plover]

sure...

make an appeal

[still cobalt]

thank you

[thin plover]

!appeal

[marble mantle]

Hey, @still cobalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lofty shuttle]

@thin plover 76561198091363544 Can you help me please, I have been banned for 17 months for account hacking

I'm only in Rustoria, I'm banned, the servers for Latin America are just coming out

[strange salmon]

i was disconnected while in que with 30 players ahead of me, is there anyway i can get my spot back?

[thin plover]

unfortunately no

[strange salmon]

sadge ty anyway

[upbeat yoke]

you need !appeal

[abstract jolt]

@thin plover Hey, I have a question regarding a ban and I can’t make a ticket currently on the site since im on mobile

[upbeat yoke]

!appeal

[marble mantle]

Hey, @lofty shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract jolt]

Can I shoot you a Dm

[strong bison]

i got muted for saying "bad word" when i didint, my message was : vozmi ische pochinku na kopter, is there any way to get unmuted?

[thin plover]

can you type it here

[abstract jolt]

Yeah sure

[thin plover]

what is your steam ID?

[strong bison]

76561199185501917

i have a video proof if u want

[abstract jolt]

I appealed a ban for Hacking about a month ago and my teammates just told me I was banned again just now, I have no idea why im not even home. Could you take a look at it for me please

I wasn’t sure why I was banned the first time either, I appealed and it was removed but I was just banned again

Please let me know

[thin plover]

how do you know you are banned if you are not home...

how does your teammate know

[abstract jolt]

Because they all just pinged me saying I was banned

[lofty shuttle]

@upbeat yoke

[thin plover]

what is your steam ID?

[abstract jolt]

Not able to get my ID on mobile but I can send you my link

[strong bison]

do i need to send u proof that i havent wrote any bad word? i just need an unmute

[abstract jolt]

https://steamcommunity.com/id/unsly/

I have a long history on Toria servers do im really unsure why I would be banned again after appealing

[thin plover]

I will unmute you, I see it

[strong bison]

apreciate it ❤️

[abstract jolt]

I cleared the ban back in May like I said, you probably can see my appeal history

[formal sky]

yo if my tm8 just crashed as soon as he got out of Q, can he make a ticket to get back in or nah

[thin plover]

you're going to have to make another appeal

[formal sky]

bc he just waited for 4 hours

[thin plover]

no

we do not have queue protection

[abstract jolt]

Okay, is there anyway you can look into it now and let me know what happened?

[formal sky]

they cant track that he was in Q?

[thin plover]

I am not the banning admin so I cannot help on that

[thin plover]

.

[abstract jolt]

Is there a way to find out who it was and talk to them?

[formal sky]

ight thanks

[thin plover]

you can through the appeal

[abstract jolt]

Alright

[thin plover]

it's like a 1 on 1 dm with the admin

[abstract jolt]

Okay, thanks

[thin plover]

@strong bison you are unmuted, unfortunately what you said was picked up by accident by our chat filter, you're all good to go!

[strong bison]

uhm, theere is a guys who asked what i said

and i said it again xD

can i get unmute again, i wont say it again

sorry for wasting you time tho

[thin plover]

alright just a sec, but don't say it again!

[strong bison]

yes i will never

[fallow kraken]

Are u gonna ban the fly hacker thats runing the server killing everyone ?

[molten flicker]

make ticket to report, admin can look into it

[fallow kraken]

his legit flying, just check him for 1 sec?

[noble terrace]

We have thousands of players and dozens of servers. You gotta be more specific than “the fly hacker”

[fallow kraken]

Rustoria main EU - MIRAI NIKKI

[noble terrace]

This is rustoria, not rustafied

[noble terrace]

Already banned

[abstract jolt]

Hey man just submitted my appeal, do you have an idea of how long it takes to get a reply?

[violet tundra]

how long does it take admins to check for cheaters

this dude near me has been esping all day

[floral lark]

not the sharpest tool eh

[thorny dune]

Have you submitted a ticket to us?

[heady sapphire]

hellp

i need help

admin

@thorny dunehello

@noble terracehi

[thorny dune]

We may be able to help if you explain what you need help with first

[rose briar]

what do you need help with?

[rose briar]

!report

[marble mantle]

Hey, @violet tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heady sapphire]

I was banned by the node

[tall venture]

I need help too

[rose briar]

what do you need help with?

[heady sapphire]

I was banned by the node

this is my steam17namber

76561199382272074

[rose briar]

!appeal

[marble mantle]

Hey, @heady sapphire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tall venture]

It got banned from eu medium server by using vpns,it’s not hacked,this is the account 76561198311970868

[rose briar]

!appeal

[marble mantle]

Hey, @tall venture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[heady sapphire]

I have vip I was banned by the node in eu main, please give me a lift

[rose briar]

Just appeal your ban and the admins will take a look at your appeal.

[timber tree]

yo mods i have been banned 8 months ago for playing with a cheater... i send an appeal, i promise i will never play with one again

[heady sapphire]

I've already done the above, please give me a lift, my teammates are waiting for me to make something

@rose briar

[rose briar]

I unfortunately can’t give you any sort of special treatment sorry!

[uneven marsh]

it says i am block from forms when i click to apply for mod i dont know why i did not do anything wrong and have not tryed to apply in a year or 2 was the last time can you help ?

[tall venture]

I did the appeal,it didn’t handle appeal

[thorny dune]

Hello, this should now be fixed and you can connect

[heady sapphire]

thanks

[thorny dune]

This should be fixed also and you can now connect

[thorny dune]

If you would like to send me your SteamID I can take a look at this for you when I get a moment

[uneven marsh]

ok

[heady sapphire]

@thorny duneMy question hasn't been touched yet, and it still shows vpnban

[thorny dune]

Wait 1-2 minutes and try again and you should be okay

[tall venture]

Thank you

[tall venture]

hmm，it still banned

[thorny dune]

Wait for a minute and try again, should be okay now

[tall venture]

oki

[tall venture]

yes it works tyam

sm

[loud dawn]

!appeal

[marble mantle]

Hey, @loud dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[loud dawn]

I did my time, why am I still banned: https://media.discordapp.net/attachments/1249540735686938705/1253587629828735037/image.png?ex=667665f5&is=66751475&hm=30fbae7b58ea163b3d1535bdde7c163262acac58f50ac8fcc4f669fe88ce8b0b&=&format=webp&quality=lossless

First I was banned a week, I waited a week, then they increased it to two weeks, so I waited another week, now there's no expiration date listed. The ban should've ended an hour or two ago, do I just need to give it a few more hours?

[thorny dune]

If your ban has just or recently ended, wait at least 10 minutes before trying again, spam connecting can sometimes cause issues.

[loud dawn]

okay thank you

[plain geyser]

hi

<@&874995535881326632>

[wild pond]

guys when is eu main online again? can someone pls tell me

[plain geyser]

@thorny dune admin plz help me VPN ban 76561199149897936

already appeal

[strong bison]

you have to wait ig

[plain geyser]

just need unban quickly ，my team need me defend base

[abstract jolt]

Hey guys, can an admin please take a look at my appeal?

[plain geyser]

@thorny dune

[halcyon wing]

Appeal #82ebed，Can you handle it as soon as possible? I just blocked the VPN and can lift it by checking the records@thorny dune

[waxen schooner]

i need some assistance

@thorny dune got some people door camping me calling me the n word

have clip

[runic marlin]

They do not moderate voice chat @waxen schooner

[plain geyser]

@thorny dune plz check my appeal 76561199149897936

[thorny dune]

Hello, should now be fixed and you can connect

[plain geyser]

ty admin

@thorny dune cant connect it shows ban 3days

[abstract jolt]

Hey bro! Think you can take a look at mine

Feeling left out of my team rn lol

[thorny dune]

Avoid spam connecting and you should be fine

[thorny dune]

Those are VPN issues so can deal with those, if you want to send me your SteamID can take a look though

[hollow orbit]

I see you're dealing w a lot right now @thorny dune sorry to bother you but can you check dms when ever possible. semi serious

[abstract jolt]

https://steamcommunity.com/id/unsly/
Sorry brother I just got off my PC so I don’t have my ID but there is my link. The issue im having is that im banned for something I had already appealed last month, and have been playing since then. Got randomly banned today so hoping to clear it up ASAP

Would be awesome for you to take a look though, missing out on playing wipe with the boys rn lol

[wheat ravine]

There is a scam involving sking going around

Msg me if you need a pic

[thorny dune]

Looks like this was a normal ban, you will need to wait for the admin responsible to check your appeal

[thorny dune]

This is something we are aware of, we make regular announcements which you can find here #announcements message to try and make as many of our players as possible aware of this. You should just block and ignore, do not click on any links of course.

[wheat ravine]

Sure thing! Well then see ya

[thorny dune]

Have a good day

[abstract jolt]

Got you, also what does a normal ban entail? Like manual or automatic

[thorny dune]

As in your actually banned so it's correct, rather than an issue from using a VPN

[abstract jolt]

Oh okay got it

[balmy cloak]

Is walling in monuments banned on all rustoria servers? Or just the 5x

[minor temple]

Rules can be found here for Vanilla and each specific modded server in the modded section https://rustoria.co/rules

[primal vale]

hi

[minor temple]

Hello

[lucid bough]

pls take a gander at my ticket

ticket #1b1c3e

[primal vale]

can i get support regarding loot? cause my friend got kicked in outpost and his body disappeard with most of our loot in rustoria eu main

[minor temple]

That’s a Rust in game mechanic, if you sleep in outpost for too long it will kill you. It’s not something we can re compensate you for I’m sorry.

[primal vale]

okay thanks

[lucid bough]

pls

[lyric cloak]

why no more slots on eu medium? 200 que

[ebon girder]

any chance you can take a look at my ticket abt a cheater on toria us med please

NVM THEY JUST GOT BANNED LETS GOOOOO

[bleak flax]

any admins on to look at my support ticket?

[open copper]

^

[bleak flax]

got banned dont know who in my group is cheating

[final scarab]

Why on Rustoria EU Medium, when leaving or disconnect the server, do you get in line when there should be 5 minutes without a queue?

[spark wren]

Got banned for

"playing with hacker"

dont know whos cheating in the group how Can I appeal this?

[balmy cypress]

?steamid

[marble mantle]

Hey, @spark wren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bleak flax]

we defended a raid which we saw them coming to

if they were the ones who reported us im done

[spark wren]

76561198842665799

[bleak flax]

76561199478043505 is the id who got banned

[balmy cypress]

https://steamcommunity.com/profiles/76561199478043505

cheater

[bleak flax]

bud

we watch you scout our base for an hour f1'ing on our rock at our base

with 30k sulfer farmed on stats

[open copper]

^ fucking zerba f1ing with shard of true ice and torch at our front door lmao

[mighty pine]

https://steamcommunity.com/id/7656198414638637837/
cheater

change nicknames and think its help him)

report him pls

[marble mantle]

Hey, @mighty pine

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vocal furnace]

@balmy cypress I got the vpn banned for hacking Can you help me with my appeal？

steam id 76561199198582925

[balmy cypress]

wait for an admin to reply to your appeal

[marble mantle]

Hey, @vocal furnace

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal furnace]

ok

[final scarab]

Why on Rustoria EU Medium, when leaving or disconnect the server, do you get in line when there should be 5 minutes without a queue?

[shy remnant]

#announcements message

[lyric cloak]

why no more slots on eu medium? 200 que

[long oak]

Why on Rustoria SEA Main, when leaving or disconnect the server you cant join again @shy remnant

[vocal furnace]

@balmy cypress Is it okay?

[lean linden]

VIP slots are not "unlimited" . . this will help you know when slots become available https://discord.com/channels/274965952116817920/1007451982849659020

[ruby wharf]

Why can't I save my place in the queue if my game crashes?

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @river trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river trench]

`?

[blissful herald]

what...

[river trench]

what

[blissful herald]

what

[gloomy sparrow]

#support message

[river trench]

???????????

[blissful herald]

youy need help or?

[river trench]

can u tell me why?

[blissful herald]

https://rustoria.co/rules/vanilla

first here the rules, I would suggest reading them

other - make appeal...

[river trench]

hahahaha

bruh

[blissful herald]

[timber tree]

yo can someone check my appeal? https://steamcommunity.com/profiles/76561199199870261/

[wind lion]

/verify

[marble mantle]

Hey, @wind lion

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vocal furnace]

@blissful herald i got the vpn banned for hacking Can you help me with my appeal？
steam id 76561199198582925

[gloomy sparrow]

#support message

[vocal furnace]

It's been a long time

[copper kindle]

Is it possible for support to transfer VIP to another player? I bought it as a gift but accidentally copied the wrong Steam ID

[gloomy sparrow]

Standard response time is 1-3 business please be patient

[gloomy sparrow]

#payment-support

[vocal furnace]

1-3 days？

[gloomy sparrow]

…

[leaden bronze]

My friend is using the wrong vpn, please help me, this is his steamid76561199244650854

[ocean thistle]

Fixed, good to connect in 15 minutes

[digital anvil]

hello i think i got banned for using a bad language name im sorry

[ocean thistle]

!steamid

[marble mantle]

Hey, @digital anvil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[digital anvil]

!76561199112760416

[ocean thistle]

@lyric basalt someone's here for you