support

[potent surge]

skill issue

[fossil juniper]

i want to ask them why ban since i not cheat

[noble terrace]

We don't give out that information, and we don't ban unless we are 100% sure.

[hexed nimbus]

You will not get any info on how you got caught to not make stupid people like you smarter

[noble terrace]

Average appeal response time is 1-3 days but can be sooner

[lucid sedge]

hey some one guy write me and say "come with this link and i give you skin from rustoria" ---> this scamer https://steamcommunity.com/profiles/76561199170062016

[worn heart]

ok thanks you

[fossil juniper]

I swear bro i not cheat

[hexed nimbus]

!scam

[marble mantle]

Hey, @lucid sedge

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[lucid sedge]

yea i know he is scamer

[fossil juniper]

you check my pc if you want i did not use hacks

[hexed nimbus]

Stop asking mate decision is final you need to look for another server while you still can

[unkempt palm]

@noble terrace i banned bcs of my teammate so after how many days my ban

[hexed nimbus]

7 if it’s your first

[fossil juniper]

no i asked hai yesterday hai said that she will ask the admin who banned to respond he hasnt yet

[hexed nimbus]

Well you got it now it’s perm

[noble terrace]

We are not going to PC check you. You got banned because you were cheating. Your ban is not going to change.

[noble terrace]

?steamid

[marble mantle]

Hey, @unkempt palm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fossil juniper]

i didnt cehat

[noble terrace]

That's not really up for debate

[fossil juniper]

how can i proove

[noble terrace]

For the last time, you can't.

You do not need support anymore. You are permanently banned from Rustoria.

[fossil juniper]

so i get banned for mining nodes wtf is this

[hexed nimbus]

Yeah the where special nodes you should not have taken them. Have a great day bye bye

[unkempt palm]

76561199554523253

[noble terrace]

Appears as though your ban is 7 days, but if you appeal the admin who banned you can confirm that.

[analog pumice]

!map

[marble mantle]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[unkempt palm]

thx

[near halo]

eu main dead?

[deep dock]

i think maye

[noble terrace]

It is wiping

[noble urchin]

eu main wipe

[near halo]

6 hours later

spongebob meme

[brittle epoch]

eu main?

wake it up bro

[deep dock]

wipeeeeee

[noble terrace]

IT IS WIPING

BE PATIENT

[near halo]

wiped

[old dome]

Why did I stand in the whole queue and in the end it was written hucking unpack I've never played with anything!

[noble terrace]

!appeal

[marble mantle]

Hey, @old dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter grail]

refill vip on eu main

[gusty kiln]

i have vip and queue

[deep dock]

brooooo 1000 queue what is this

i literally entry at the moment it wiped

[brittle epoch]

bro it keeps saying steam auth failed

[nova iris]

Im 14

[brittle epoch]

how do i fix it

[timid wasp]

I have VIP and I have 800 in front of me

[deep dock]

turn to connect click

[brittle epoch]

1k queue is too big..

[deep dock]

how many cost the vip

[brittle epoch]

why is 375 max pop?

shouldnt it be 700?

[distant marsh]

what will be the maximum slots for rustoria eu main?

[bitter grail]

like 900

[deep dock]

900 pop💀

[timid wasp]

I have VIP and I have a queue of 800, someone help me

[brittle epoch]

it is 375 rn

[bitter grail]

yea

[fringe tree]

!vipissues

[marble mantle]

Hey, @timid wasp

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[old dome]

Appeal Created
Please give our staff some time to review your appeal.
I filed an appeal, please unban me, I just came in and it said “hucking”
https://steamcommunity.com/profiles/76561199656475875/

[fringe tree]

It will be reviewed soon as possible

[old dome]

thank you, please consider it, I allocated time, stood in line, came in and it wrote me “hucking”, although this has never happened before
how long will all this take to make it clear whether I can play or not, I’ve been waiting for the wipe for a very long time

[fringe tree]

Appeals take 1-3 business days.

[steel wren]

fuckin rustoria Eu Main 700 online 928 players QUEUE

How to play the fuck tell me

[thin plover]

People are going to wait in queue no matter what, it is an extremely popular server

[brittle epoch]

im gonna jump off a bridge because im in 800 queue

[steel wren]

Let me in for free on the server

[brittle epoch]

yeah let us in for free

[fringe tree]

!vip - You have options, but waiting through the queue is possible as well.

[marble mantle]

Hey, @steel wren

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[mighty schooner]

!ticket

[marble mantle]

Hey, @mighty schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

If you guys don't need support take it to #general

[brittle epoch]

800 queue will take 5+ hours

i aint got that time

[steel wren]

Let's arrange a riot so that we can be allowed on the server

[mighty schooner]

my friends body despawned after restart with all our aks

thats not normal right

[fringe tree]

Loot is not reimbursed

From Admins, but you're free to make an F7 report

[mighty schooner]

why would a body be despawned after restart

[inland timber]

@thin plover 76561199202668173 vpnban

[brittle epoch]

It is a wipe

[noble terrace]

Dead body?

[brittle epoch]

everything gets reset

[steel wren]

Let's arrange a riot so that we can be allowed on the server

[mighty schooner]

yeah

[steel wren]

Let's arrange a riot so that we can be allowed on the server Let's arrange a riot so that we can be allowed on the serve

[hexed nimbus]

This is a support channel you can freely chat in #general

[mighty schooner]

4 lines of aks 4 m2s

[noble terrace]

Anything on the ground is cleared on restart. Has always been that way

[mighty schooner]

my team died during restart

[brittle epoch]

It is a wipe, everything gets reset and removed so everyone can start new and get aks again

[mighty schooner]

he was alive before it

[noble terrace]

That is extremely unfortunate timing

[noble terrace]

safe zone?

[mighty schooner]

no my base

[noble terrace]

Were you being raided?

[brittle epoch]

your base has gotten removed

[mighty schooner]

yeah about to be

30 deep chinses group said they were on there way

[noble terrace]

Did he F1 kill or how did he die?

[mighty schooner]

to cold

he was full kit

shouldnt of died

[inland timber]

@noble terrace @fringe tree @thin plover 76561199202668173 vpnban

[noble terrace]

Told you to make an appeal please

[hexed nimbus]

Guys if you don’t need support head to #general so staff can deal with those that need help

[noble terrace]

if you were in snow you can still die to cold depending on what you are wearing

[fringe tree]

!appeal

[marble mantle]

Hey, @inland timber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty schooner]

anyway i can get my loot back or see if it some how went through the ground

[noble terrace]

We unfortunately don't reimburse loot

[brittle epoch]

nothing is remaining it all got removed

everyone has rocks again

[mighty schooner]

its not wipe jus server restart

[brittle epoch]

no it is a wipe

#wipe-feed message

[hexed nimbus]

There multiple servers mate how you know he is on the same server

[noble terrace]

I think you are talking about 2 different things

[brittle epoch]

oh my god mb

[hexed nimbus]

If you don’t know what it’s about let staff handle it the capable enough

[crystal gazelle]

i did buy vip on eu small

it did take money how do i see i got vip

[hexed nimbus]

Did you try reconnect ?

[crystal gazelle]

no but in website it says 0 purchase

[pine sundial]

internetten rustoriayaya gir accounta tıkla görürsün @crystal gazelle

[hexed nimbus]

#payment-support provide all details asked for in the format example and wait for reply the will sort you

[shrewd bronze]

hi

[fringe tree]

Hello

Did you need help?

[remote meteor]

is anyone's queue going up for eu main?

i was first 400 in and its been sitting at 46.

[misty lark]

IT WORKS HERE FOR 5 MINUTES

I flew out and returned to the end

[fringe tree]

If you guys are going to talk please take it to #general

[noble terrace]

It's not going to move until total players in the server drops below the cap (850)

[remote meteor]

ah ok tks

[misty lark]

IT WORKS HERE FOR 5 MINUTES
[19:42]
I flew out and returned to the end

[noble terrace]

Cap is now 900, but same concept still applies

[misty lark]

IT WORKS HERE FOR 5 MINUTES?

[placid canyon]

s

[fringe tree]

No grace period

[round scaffold]

how do ik that my ban was appealed

[fringe tree]

On the support website

[round scaffold]

ok

[misty lark]

why is there everywhere in the update it was written there will be 5 minutes?

[fringe tree]

#announcements message

[midnight crag]

i got kicked for fly hack now in queue?

[fringe tree]

EAC issue

[inland timber]

@fringe tree I haven't played eu mondays on this server why am I banned 76561199202668173

[fringe tree]

!appeal

[marble mantle]

Hey, @inland timber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract owl]

i got kicked off small and i dont have que skip????????????????

[noble terrace]

#announcements message

[abstract owl]

so u force people to buy vip

[noble terrace]

Since we don't have unlimited VIP, no

[lofty slate]

Hello, will the VIP limit be opened?

[fringe tree]

!vipstock

[marble mantle]

Hey, @lofty slate

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[peak iris]

admins please look at Appeal #a32e07

im so confused

[lofty slate]

Thank you. But is there any chance of it opening, so I will upload it accordingly.

[timid sleet]

not getting unbanned they wont even let ppl stream trap bases on their servers anymore xD

[noble terrace]

That is not why you were banned

Please stop harassing other players

[peak iris]

i literally dont know why im banned

[noble terrace]

?steamid

[marble mantle]

Hey, @peak iris

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[peak iris]

im not good enough to be hackusated

[timid sleet]

jyrcella you and i both know admins are liars i am a streamer who literally cant cheat and you say i cheat xD

[timid sleet]

same .98

[noble terrace]

I wholeheartedly trust every single one of the admins I work with

So no, I don't agree with you at all

[peak iris]

76561199266305485

thats my steam id

[haughty cloud]

when does vip restock

[round scaffold]

my team mate got spamm reported and i got banned for association

[noble terrace]

one sec

[noble terrace]

Spam reports don't get you banned

[peak iris]

it says im banned on us main for hacking from 13 months ago and i dont even remember playing then and then i got randomly banned this wipe playing us mondays

[round scaffold]

i met him yesterday will i get appeald if he was cheating?

[noble terrace]

This should be fixed. It's an error since your ISP basically functions like a VPN

[peak iris]

thank youiuuuuuu

[round scaffold]

i met him yesterday will i get appeald if he was cheating?

[noble terrace]

Depends on the situation and is the decision of the admin who banned you

[round scaffold]

how do i know who banned me

[sterile frost]

hello

is there anyone i can contact with my account?

when i connet its said hacking

my steam link https://steamcommunity.com/id/SangriaSR/badges

[subtle tundra]

How long time does it take for a cheater getting banned on a rustoria server?

[torn pine]

!appeal

[marble mantle]

Hey, @sterile frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lofty slate]

Can I get any information? I want to upload accordingly. Will the VIP limit be opened?

[sterile frost]

thanks

[torn pine]

#vip-stock-role-assign

[quaint blade]

hey when is EU long gonna restock?

[fringe tree]

!vipstock

[marble mantle]

Hey, @quaint blade

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[lilac saffron]

can anyone help me

[round scaffold]

how do i know what admin banned me who banned me?

[fringe tree]

Hello

[fringe tree]

The Admin who banned you will be anonymous

[lilac saffron]

cheater on eu long

[marble mantle]

Hey, @lilac saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quaint blade]

i hope eu long is gonna restock again

my friend didnt make it in time

[haughty cloud]

when is eu main vip restocking

@thin plover

[thin plover]

I have no idea, when someone else VIP will expire

[haughty cloud]

ok

thanks

[gusty kiln]

@thin plover responds to my ticker it's been 1h30 it's not acceptable I have VIP and I'm stuck in the queue

[thin plover]

I am currently at work on my lunch break and on my phone, I cannot help you

[gusty kiln]

I MIIS THE WIPE

[thin plover]

The few admins that have access to payments will help you as soon as they can

[gusty kiln]

too long

1h30 man

[thin plover]

I can tell you what I'm having for lunch to pass the time if you want

[gusty kiln]

tell me

[hexed nimbus]

#general

[thin plover]

I'm just joking, just be patient and they will help you as soon as they can, they most likely have to help the people that made a ticket before you

[karmic terrace]

@thin plover

@thin plover Can you help my friend fix the VPN use problem

[smoky cape]

#looking-for-group

[karmic terrace]

His steam id 76561199135723272

[thorn topaz]

It is beyond enraging when a player with 56 hours running around with revo decimating full kits with AKs "checks out"

[lofty slate]

I don't understand why you don't want to make money and why you don't open a VIP stock?

[smoky cape]

There's a hard limit on how many active VIP's there are, if we had an unlimited supply the server would suffer from performance issues with so many people on the server as they do not have a queue at all. However as stated above you can self assign a role that will be pinged when they are back in stock.

[outer salmon]

/authhelp

[smoky cape]

/auth

[marble mantle]

Hey, @outer salmon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ionic knoll]

@blissful herald here is the steam profile: https://steamcommunity.com/profiles/76561199102418837/

[fringe tree]

!steamid

[marble mantle]

Hey, @ionic knoll

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lofty slate]

I understand you, but if at least 15 or 20 borders were opened, there are currently 700 people in line and we are working, we can't make it to VIP hours, we can't get VIP, what should we do, I don't want to spend my day off waiting.

[ionic knoll]

76561199102418837

[velvet ice]

.

[blissful herald]

check DM please

[shrewd bronze]

After entering the game, it gave me an error and kicked me out of the game. I would like to ask for my grievance to be resolved. Can you provide me with the opportunity to purchase VIP?

[smoky cape]

Unfortunately, we can not skip players

You will just have to wait in queue again. Sorry

[shrewd bronze]

I waited my turn and entered the game and it wasn't my fault

[full walrus]

cow are you not providing vips cause we are black?

[smoky cape]

Not true

!vipstock Read it

[marble mantle]

Hey, @smoky cape

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[full walrus]

I would say racism, where can i make ticket regarding this

[lofty slate]

I understand you, but if at least 15 or 20 borders were opened, there are currently 700 people in line and we are working, we can't make it to VIP hours, we can't get VIP, what should we do, I don't want to spend my day off waiting.

[smoky cape]

!ticket

[marble mantle]

Hey, @full walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last glade]

!ticket

[marble mantle]

Hey, @last glade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lofty slate]

@smoky cape

I understand you, but if at least 15 or 20 borders were opened, there are currently 700 people in line and we are working, we can't make it to VIP hours, we can't get VIP, what should we do, I don't want to spend my day off waiting.

[smoky cape]

That's not how it works sorry

[lofty slate]

This is bullshit, it really doesn't help at all in the game.
At least the queue should speed up when slots are opened.

[smoky cape]

What server are you talkbing about

[fringe tree]

Make a suggestion if you have any ideas how to better the service

[feral crag]

Hello dear support, I was banned from the VANILLA EU MONDAYS server for hacking, although I did not use cheats, please consider my ban and unban me, because I have never played with cheats, and I think that I was banned by mistake. My steam account - https://steamcommunity.com/profiles/76561199206756899/

[fringe tree]

!appeal

[marble mantle]

Hey, @feral crag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Make an appeal

[lofty slate]

EU MAİN

[smoky cape]

Yeah slots won't be going up past the current ones already. It will cause too much issues

[lofty slate]

Yes, there is 900 people. Why is there a slot limit? I have seen servers up to 1100-1200. I think slots can be opened. You do not have a queue protection system anyway. Due to a game error or a leaked server error, we fall out of the game and wait for a short queue of 700.

[wooden ravine]

The admin blocked me by mistake

[hexed nimbus]

What server would that be ??

[smoky cape]

Just because other servers have pop up to 1100-1200 doesn't mean Rustoria will do the same

[smoky cape]

EU Main

[lofty slate]

@cow We are not saying it should be unlimited, it can be increased at least a little more. We didn't know there was a limit, I uploaded it to your page, my money was wasted.

[smoky cape]

We dont increase slots past 900

[lofty slate]

We are not saying do the same thing, your friend asked you and I answered.

[shrewd bronze]

I fell off the game too and it doesn't seem to help at all.

[hexed nimbus]

I know but verry short

[strong mirage]

can i ask about an associtation ban on us long?

[topaz lagoon]

Hello my game crashed i try to reconnect and i need to do the queue another time on EU main

[smoky cape]

Ask away

[strong mirage]

we never got to see who was really hacking

[smoky cape]

#announcements message

[strong mirage]

there was no notification that says the person got banned

[smoky cape]

You can ask whoever was on your team

[strong mirage]

only notification of us getting banned for (playing with hacker)

[strong mirage]

yea ... about that

[lofty slate]

+1

[strong mirage]

is there any way to find out?

[hexed nimbus]

Make a appeal and ask in that

[strong mirage]

!appeal

[marble mantle]

Hey, @strong mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

You can ask whoever was on your team. If they get the disconnect message "Disconnected: Hacking" they were the hacker

[shrewd bronze]

.

[strong mirage]

yea but not getting a reply. was wondering if there were any other ways to find that out

[smoky cape]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Server performance

[lofty slate]

@cow cow stay with me my friend, give me a logical explanation why there is no queue protection in SW

[hexed nimbus]

Back to Q I’m afraid as the won’t skip you trough

[strong mirage]

no i mean not geting a reply from my team haha

[smoky cape]

Ohh mb

[strong mirage]

was just wondering if i could find out who got banned

[fringe tree]

It's in #announcements. There isn't a need to discuss this further. If you don't need help with anything else please leave or direct your interest in #feedback-suggestions

[strong mirage]

not tryna appeal or anything im not sure who the hacker is just wanted to know

[shrewd bronze]

so that people suffer

[hexed nimbus]

He just linked it to you read it #support message

[smoky cape]

Not true

[lofty slate]

So, is it our fault or yours to wait in line, fall out of the game and wait in line again?

[smoky cape]

^^

[fringe tree]

Most likely will remain closed

[smoky cape]

Stuff like that happens

We can't control it

[strong mirage]

closed as in that information is closed? or

[fringe tree]

Can happen on client side or your side. Make sure to have a stable connection. Alternatively, you can seek out VIP

[shrewd bronze]

Even if you can't control it, you need to help

[smoky cape]

Normally admins don't publicallt share information about things like that

[strong mirage]

oh ok

[smoky cape]

Only way is to just ask teammates

[fringe tree]

In a sense of it not being announced

[smoky cape]

And I know I keep saying this but that's really the only way

[wooden ravine]

shite bro i banned

[smoky cape]

We cant skip people

[smoky cape]

Make an appeal

[strong mirage]

ok sorry to bother just was curious

[hexed nimbus]

He did nothing can be done sorry it happens all you can do is buy q skip or wait in line again

[lofty slate]

To control this, there needs to be queue protection, otherwise we fell out of the game due to a game error or your server error and we want you to help us, it's that simple, we want to buy it with our own money, we don't want it for free, we want you to compensate for your mistake.

[smoky cape]

No worries! Not a bother at all

[strong mirage]

about why there was no announcment of the hacker being banned

ill just appeal and see what happens

[shrewd bronze]

+1

[smoky cape]

He might have been offline at the time of the ban

[hexed nimbus]

What was your disconnect message ??

[lofty slate]

We are looking for VIP, but there is no stock of it, we are being embarrassed with our own money.

[wooden ravine]

Management banned me by mistake

[smoky cape]

If no one got the message of hacking

[smoky cape]

Admins dont ban by mistake

[shrewd bronze]

It wasn't our fault and you have no queue protection

[smoky cape]

Feel free to make an appeal and provide as much information as possible

[hexed nimbus]

Read the message and stop arguing mate

All is explained there just read

[fringe tree]

!vipstock

[marble mantle]

Hey, @lofty slate

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[shrewd bronze]

Keep blaming game bugs, victimizing people, and not introducing queue protection. Have a nice day.

[lofty slate]

We fell out of the game, sw, if you had faulty queue protection, this wouldn't have happened, we want to get vip even though it doesn't exist, we want to compensate for your mistake with our money, you don't allow it, you are like a joke.

[limber swallow]

Medium down??

[wooden ravine]

no no no bro ready is Management banned me by mistake

When I was playing in EU main, I was banned on EU mondays because play is hacking

[lofty slate]

@vipstock

[hexed nimbus]

It will just make Q time way longer cause every player leaving the server saves the spot for 5 min if the would you so dumb

[topaz lagoon]

0

[carmine laurel]

The server has thrown me out for tyme out

[limber swallow]

@hexed nimbus

[bitter grail]

Hello my game crashed i try to reconnect and i need to do the queue another time on EU main

[hexed nimbus]

Reconnect

[bitter grail]

nice que protection guys

[smoky cape]

Devs have been alerted

[carmine laurel]

it won't let me in because connection failed

[wooden ravine]

I found my ban on the official website of Rustoria, and it shows that 22 hours ago, I was banned by EU Mondays because play is hacking. However, 22 hours ago, I was playing EU main1 and not on EU Mondays. This is very ridiculous, my friend@smoky cape

[hexed nimbus]

#announcements message

[thorny dune]

Hello there, looks like your VPN was causing you some issues. You should now be able to connect.

[carmine laurel]

my friend and I put the same thing

[wooden ravine]

22 hours ago, I launched a surprise attack on someone else's base in EU main, but it failed. I went offline and just now, when I wanted to play EU main, it showed me hacking

[hexed nimbus]

Read up mate #support message

[wooden ravine]

I checked the ban and found that it was banned on EU months. Can you understand what I'm saying, brother

[hexed nimbus]

#support message

[wooden ravine]

ok i go to try

thank you bro i can paly

but why VPN ban i can look eu mondays banned？

[graceful estuary]

@balmy cypress i wanna move ahead so can u lmk a price

[hexed nimbus]

If unbanned it would be unbanned on all servers

[waxen scroll]

Hello I got my subscription renewed this month but didnt get the VIP

[smoky cape]

#payment-support

[thorny dune]

If it's a payment related question, please open a #payment-support ticket again

[graceful estuary]

why cant he just tell me

he closed my ticket

[thorny dune]

Maybe some time after no response. Couldn't say for sure but if you open another one and carry on the conversation they will pick it up again

[sinful kestrel]

wtf
kicked from the server and got back into the queue

[wooden ravine]

I have always believed that people who never cheat will not be banned. If you are banned, you can only cheat, unless it is a VPN ban

[graceful creek]

Chinese have been spamming chat for an hour on US Long

please god stop it its so annoying

[smoky cape]

!ticket

[marble mantle]

Hey, @graceful creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wooden ravine]

sorry bro i banned in eu main.......@smoky cape

[graceful creek]

!ticket

[marble mantle]

Hey, @graceful creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wooden ravine]

play with hacker WTF？？

[smoky cape]

!appeal

[marble mantle]

Hey, @wooden ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

Another issue with your VPN. This has now also been fixed.

[sinful kestrel]

I always bought VIP when playing on this server.
the first time I didn’t buy it, I was kicked out of the server and returned to the queue

[worn heart]

i do i know if they look at my appeal

[near halo]

admin

how to ticket??

[smoky cape]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[harsh solstice]

when will eu main get slots?

[smoky cape]

/slots

[marble mantle]

Hey, @harsh solstice

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[harsh solstice]

or que passes?

[smoky cape]

!vipstock

[marble mantle]

Hey, @harsh solstice

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[light jackal]

My question was supposed to be passed to a admin about be getting banned for 12 days and my team 6 days for accoation

[harsh solstice]

server crashed and half of my team got timeouted and now we are all in que and we cant buy que passes

[graceful creek]

L playing with cheater

[near halo]

genius admin checking my pc

im not hacking wtf

[vapid pulsar]

can some one look at why the 10x eu is lagging sooooooo much ???

[jade moss]

How can you prove to ban max? ADMIN

prove it ?

Completely flat

[graceful creek]

do they need to prove it lmao?

[jade moss]

Crackin f***u shut up

[near halo]

i got banned

[mortal grail]

I suggest changing the server descriptions to use EDT instead of EST to avoid any confusion during daylight saving time.

[carmine laurel]

when they open slots?

[thick hare]

whats connect f1?

[worn heart]

i do i know if they look at my appeal

[hexed nimbus]

You will get a dm but you can also go back to the page where you made the appeal

[left kiln]

!tiket

[smoky cape]

!ticket

[marble mantle]

Hey, @left kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[left kiln]

/tiket

[light jackal]

y question was supposed to be passed to a admin about be getting banned for 12 days and my team 6 days for accoation

[fringe tree]

Press f1 and you connecct to the server

[carmine laurel]

/slots?

[smoky cape]

/slots

[marble mantle]

Hey, @carmine laurel

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[craggy trout]

!ticket

[marble mantle]

Hey, @craggy trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

They said they would review it, but again, cannot promise anything will change

[edgy basin]

are you going to add vip eu main?

[smoky cape]

!vipstock

[marble mantle]

Hey, @edgy basin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[karmic shuttle]

yes

Admins, what are your results regarding my ban?

[daring jay]

hey! can you look if is posible to restock vip for us main? :3

[fringe tree]

!vipstock

[marble mantle]

Hey, @daring jay

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[jagged shuttle]

the server kicked me without saying anything and i went to queue now -_-

at eu main

[worn heart]

it has been 3 day and none look at my appeal

[slow lantern]

it takes 1-3 business days. only so many people can handle tickets.

[smoky cape]

1-3*

[slow lantern]

fixed, thank you

[worn heart]

ok cuz i want to play with my friend when i joine the server it kick me for hacking

[clever sparrow]

hello why is it saying eu long in stock on dc but its still out of stock

[spiral glade]

Hi guys , I just found out that I've been banned for "hacking" .... Can anyone please help me resolve that issue?

[smoky cape]

!appeal

[marble mantle]

Hey, @spiral glade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[true crypt]

!ticket

[marble mantle]

Hey, @true crypt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[inner iron]

yo

can I get unmuted

[true crypt]

!claim

[inner iron]

rustoria small

76561198950849280

[hexed nimbus]

!appeal

[marble mantle]

Hey, @inner iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal quarry]

hey

how can i fix the ping warning bug?

[tiny portal]

I need help

[smoky cape]

Sup

[tiny portal]

I bought my vip on my friends steam....

And =i dont know how to transfer

WHat do I do

this is my steam id

@smoky cape

Meant to buy it on mine ;?

[smoky cape]

#payment-support

[silver valley]

stuck on receiveing data any help?

@smoky cape

[full rose]

Are there any admins that can get these door campers off my base

Anybody

[smoky cape]

Its apart of the game

[vernal hawk]

where can i see my appeals in toria website?

[smoky cape]

Nothing we can do ab it

[haughty hinge]

asd

[silver valley]

?

[vernal hawk]

where can i see my appeals in toria website?

[granite pagoda]

WTF? I was running got dc'ed and now have a queue? I thought there was a grace period??

[smoky cape]

Rustoria disabled it

[silver valley]

yeah same

i got suck on receiving data any help?

[grim fable]

y

[tiny portal]

@smoky cape

[granite pagoda]

why tf?

[smoky cape]

#announcements message

[smoky cape]

What

[tiny portal]

I need help brother. Please get somebody

[smoky cape]

#announcements message

[tiny portal]

With the payment. I would appreciate it

[silver valley]

i got suck on receiving data any help? @smoky cape

[smoky cape]

I dont know a fix

I havent had that problem

[tiny portal]

Please Cow

[granite pagoda]

I see

[grim fable]

bro it doesnt effect any other servers

[tiny portal]

Just notify someone who does the payments please sir @smoky cape

[granite pagoda]

well thats fair and makes sense why you wouldn't want to enable it

[vernal hawk]

where can i see my appeals in toria website?

[grim fable]

money grab

[smoky cape]

No

You will have to wait

[granite pagoda]

on the other hand what about cases like this? I just got through queue just started moving and im now back in queue not to mention it's not like there is even VIP slots available

[vernal hawk]

Cow, where can i see my appeals in toria website?

[split bear]

been in hear for 10 min

[wary lintel]

when will they do insta reconnect?

[split bear]

never

[wary lintel]

rofl

[tiny portal]

suchy bullshit

[wary lintel]

Are they worried about their money and VIPs?

XD

[full rose]

How long does it take for stuff to despawn

[urban shuttle]

asd

[vernal ridge]

i have buy 20 vips before in eu long now i cant there is any chance to buy?

[vapid pulsar]

10x x eu lagging bad

[silk ether]

Im just getting ban for hacking when i was just playing casino wtf

[dense ridge]

hello

76561198988887558 im in need of a q skip for the one time i will be very grateful pls thanks

[smoky cape]

What do you need

[smoky cape]

No

[cinder kite]

was in server and got timedout anyway i can get a skip ?

[dense ridge]

u admins fkn suck at ur jobs and its no wonder its cos u were hired by eu brain

id fire all u fat fucks

[smoky cape]

Thats nice

Still not getting a vip

[silk ether]

<@&274971100184576010> i got banned for no reason

[smoky cape]

!appeal

[marble mantle]

Hey, @silk ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn heart]

im not eu though

[cinder kite]

cow can i get a skip timed out while in server

[pallid ginkgo]

Just randomly got dissconnected?

[smoky cape]

No

[vernal ridge]

cow i wanna buy vip eu long and i cant

[oblique willow]

Did they change something with the US servers? We're from Argentina and we're getting timed out everytime

[fringe tree]

No

[tardy blaze]

how to fix stuck on receiving data screen

[fringe tree]

!network

[marble mantle]

Hey, @oblique willow

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[vernal ridge]

@smoky cape i wanna buy vip eu long can you do somthing

[fringe tree]

Try to wait it out or restart rust

[fringe tree]

!vipstock

[marble mantle]

Hey, @vernal ridge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[smoky cape]

Nothing I can do

[vernal ridge]

ok

[fading smelt]

Cant u make tickets here?

[smoky cape]

!ticket

[marble mantle]

Hey, @fading smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber ore]

i just loaded in after 500q theen got dced can u insta load me in

[woeful moat]

Ain't no way the game disconnects me and I don't get queue skip

[timber ore]

same

[woeful moat]

I was literally at 120

[timber ore]

i waited 500q then dced

[woeful moat]

infront of me and I get dced

I was waiting since the beginning with 800 q

[fading smelt]

bro the website has like 1000 ping

[woeful moat]

ad my duo who got completely kicked off got inta loaded in

[tiny portal]

yea u admins do blopw

[rare lake]

I just recently got disconnected from the Rustoria US Main server shortly after joining it. (EAC Authentication Issue). I have a clip as well. Is there some way to solve this and to get back into the server?

[woeful moat]

that's an understatement

[tiny portal]

They literally fucking suck mega monkey cock. They cant do there jobs. There fat Fucks who sit on there ass all day drinking redbull

No doubt

[woeful moat]

I was about to waste money on dumbass vip but shits out of stock

[tiny portal]

Yeah if they could move there fat fucking fingers fort once maybe they c an restock it

[smoky cape]

It restocks when someones runs out

[tiny portal]

Oh wow.

[woeful moat]

lmfaooo

[tiny portal]

Nice! An admin doing there job!!!!!

Im so proud cow!!!!!

[woeful moat]

replies to one message

[tiny portal]

Good job buddy

[woeful moat]

His name sure represents him well

[tiny portal]

Pathetic fuck.

[drifting flax]

LMAO

[smoky cape]

Thats original

[drifting flax]

the united states is finished

[woeful moat]

what you can type "thats original" but you can't reply to other messages and give some piece in mind to others

[tiny portal]

No Cow, I actually believe you have a serious case of Autism buddy

[woeful moat]

are your fingers that heavy to move

[smoky cape]

Ok

Think what you want

[tiny portal]

Oh I am.

[dense ridge]

cow a full retard

[smoky cape]

You wanted admins to restock vip

[tiny portal]

Your a fat fuck.

[smoky cape]

I gave you an answer

[smoky cape]

Cool

Thanks

Get out of support if you dont need any help

[hexed nimbus]

Be respectful mate

[tiny portal]

For what reason?

Ive waited 45 minutes for a response in support

Fuck are you on about buddy>

Seriously

[woeful moat]

Where's our answer to many people being kicked off the godamn game cause of the server and being stuck all the way back into queue

[wraith river]

Player "CC Viernas" US Main, he blocks the drinks machine and insults everyone (RACIST)

[smoky cape]

!ticket

[marble mantle]

Hey, @wraith river

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

The don’t add to existing vip stock once a current active one expires it will become stock again to keep track use #vip-stock-role-assign

[rare lake]

I just recently got disconnected from the Rustoria US Main server shortly after joining it. (EAC Authentication Issue). I have a clip as well. I just realized, I needed to verify before joining the server. I'm at the point where I have to type /auth in game to fully verify. Is there anyone way I can skip past the queue?

[smoky cape]

We cant skip players sorry

[rare lake]

Okay. thank you for the response.

[hexed nimbus]

And the other reason can be found here #rules

[woeful moat]

these guys are genuinely useless

[smoky cape]

Sorry for doing our jobs

You can also get out of support if you dont need further help

[hexed nimbus]

So are you now piss off

[woeful moat]

and what would I need to be of use to you??

I ain't running anything

[woeful moat]

you couldn't even directly reply to my message

[hexed nimbus]

Running your mouth enough just be respectful and try not to be a dickhead

[woeful moat]

I had to get my shitty answer from your reply to this dude

[woeful moat]

tell that to this cow who can't even do his "job"

[smoky cape]

Im doing my job perfectly fine

Now get out of support

[woeful moat]

stay delusional man

[drifting flax]

LOL

this is too funny

[hexed nimbus]

He if you think you can do better #staff-applications and see how you like your behavior done to you for being helpful now as cow said no help then head over to #general

[solar jolt]

i got banned for "cheating" bruh

where can i appply for unban or whatever

[hexed nimbus]

!appeal

[marble mantle]

Hey, @solar jolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solar jolt]

tnxx

!appeal

[marble mantle]

Hey, @solar jolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Click the blue link in the message

[solar jolt]

yeah i got it

i appealed tnx

[lofty slate]

hi

76561199116723665 We think that the friend with rope is using cheats. Is there a chance to be controlled? His game nickname is ENEM1.SUNNY with his team.

@smoky cape

[smoky cape]

!ticket

[marble mantle]

Hey, @pine sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar stirrup]

restock us main vip

[smoky cape]

!report

[marble mantle]

Hey, @lofty slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

!vipstock

[marble mantle]

Hey, @polar stirrup

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[polar stirrup]

ok when will one open up?

[lofty slate]

!report

[marble mantle]

Hey, @lofty slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

Once a player's VIP expires, it will be available for anyone to buy.

[polar stirrup]

when will someones vip expire

[haughty hinge]

Us main lagigin hard

Wheres my vip refund

[stiff helm]

someone is spamming on eu main chat, can u mute her?

[smoky cape]

!ticket

[marble mantle]

Hey, @stiff helm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lofty slate]

!ticket

[marble mantle]

Hey, @lofty slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar stirrup]

how much longer until a vip spot opens up on rustoria us main?

[smoky cape]

When someones runs out

[idle rampart]

any admin move us ?

[polar stirrup]

when will someone run out of vip can you check a time span?

[smoky cape]

There is no exact answer to that question

[fringe tree]

!vipstock

[marble mantle]

Hey, @polar stirrup

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[hexed nimbus]

No but you can track stock here #vip-stock-role-assign

[smoky cape]

From the moment someone bought a vip, to the time it takes to expire is when another vip will restock

[lofty slate]

I wonder how long it takes to get answers to tickets? @smoky cape

[smoky cape]

Tickets get answered as soon as possible

[hexed nimbus]

Report or appeal ?

[haughty hinge]

us main awful lag

[proper cliff]

BR Main is so lag guys, what`s happening

[tacit salmon]

You're*

[lofty slate]

report

[smoky cape]

They get looked at as soon as possible

[idle rampart]

any admin can talk to us we been waiting whole week to get unbanned still banned

[hexed nimbus]

👆

[hexed nimbus]

Did you appeal ?

[idle rampart]

buddy its not we got banned its assoication

they told us wait 1 week

[hexed nimbus]

It ends the exact time you received it + 15 min for data sync wait 15 min and try again. Don’t spam connect as then it will take longer

@idle rampart

[drifting flax]

did the server just crash orsomething

@smoky cape

[ocean thistle]

US Main? It's restarting

[drifting flax]

thank you

[ocean thistle]

It's restarting to help with performance

[drifting flax]

okay when does it come back

[waxen cobalt]

"help with performance"

[drifting flax]

or is it random

[slow lantern]

it takes a few minutes to come back online

[lofty slate]

I think the friends I reported are definitely cheating. Can you help me please?

[slow lantern]

if you look at the right hand side of discord where you find members, it shows the server status

[spare ingot]

Us main AND Mondays Time out constantly=/

[slow lantern]

US main is online now

[slow lantern]

they just did a reset on US main to fix lag

[pure hare]

adms?

[pearl dirge]

Hi, I bought a VIP with the wrong Steam ID, can I transfer the VIP pass to another account?

[smoky cape]

#payment-support

[midnight quiver]

what is the servers max POP

[fringe tree]

Depends on the server

[midnight quiver]

US main

what is the max pop for that? im in 350 in Q and just wanna know if ill make it before it fills up

server pop is 666 right now

[pure hare]

you can help me?

[smoky cape]

Not with payment support

[midnight quiver]

@smoky cape can u answer my question

[smoky cape]

It can get up to about 900

[midnight quiver]

how long til it gets up to that? @smoky cape

[smoky cape]

Its automatic

/slots

[marble mantle]

Hey, @smoky cape

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[pearl dirge]

Can my question be resolved by a human and not a bot?

[supple grotto]

Admin what can i do if i wanna get VIP but it's so expensive cuz USD is really high in my country ?

[smoky cape]

Whats your question

[pearl dirge]

I bought a VIP with the wrong Steam ID, can I transfer the VIP pass to another account?

[smoky cape]

#payment-support Make a ticket there

[idle rampart]

admin move

[obtuse sage]

my game crashed again

can i get a server booster or anything

[pearl dirge]

How long will I have to wait for a response to a ticket?

[smoky cape]

Ban or report

What do you guys need

!appeal

[marble mantle]

Hey, @worldly kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

Be careful who you play with

[obtuse sage]

im a partner stream on twitch i crashed twitch can anyone help please.

streamer

[tranquil bobcat]

any admin around ?

I was waiting for queue and when i finished it told me i'm banned.. HACKING !i NEVRE Played with hack. there was a false ban accrued yesterday and me and my other friend spoke to an admin and he lifted the ban from the entire team.

I have no ban in rustoria when i open the website.

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @crimson folio

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[burnt oyster]

how can i know who of my team is cheating if im banned for association

[near halo]

play with irls

and hope for the best

[smoky cape]

You can ask around

[near halo]

tbh imo bad advice

[fringe tree]

The only thing you can really do

[near halo]

ive played wipes with tms before and they been cheating in the end at the end of the day its pretty hard to know

[smoky cape]

Really the only way you can find out tho

[vapid pulsar]

can you sort out the lag on 10 eu plz

[near halo]

i would say play with good steam accs level 50+ high hrs and play with them before all you can really

[burnt oyster]

but can admin not tell me

cuz we been playing with each other for a long time

[near halo]

pretty unrealistic to ask admins to check tms on a regualy basis

[burnt oyster]

ye but they mustve banned someone from our team so y not just tell us who

[hexed nimbus]

You can screenshare login on to the server the person cheating will have hacking reason rest will have playing with. Or ask for a name in your appeal

[subtle cape]

!steamid

[marble mantle]

Hey, @subtle cape

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cyan fog]

Hi. If the donation VIP is sold out, when does that replenish or reset?

[smoky cape]

!vipstock

[marble mantle]

Hey, @cyan fog

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[waxen dirge]

help, they gave me a ban for cheats, although I have never played with cheats on other official servers, everything is fine

Right now I just logged into the server and didn’t have time to wake up when it kicks me out and says you’re banned reason for cheating

<@&274971100184576010>

[fringe tree]

Please don’t ping admins unless urgent. The process is the same, please make an appeal and it will be responded to it soon as possible

[noble urchin]

hey

please tell me why ban our team in eu main

this is hackr?https://steamcommunity.com/profiles/76561199398464532/

give me a idea

@smoky cape @fringe tree

anyone can tell me

[fringe tree]

!appeal

[marble mantle]

Hey, @noble urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

It will be responded to soon as possible and usually the person stays anonymous. Certain information isn't provided, but it may be possible to know in the appeal

[noble urchin]

i ll let he open steam

i play this sever 3000hours

[earnest bloom]

!appel

!appeal

[marble mantle]

Hey, @earnest bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old minnow]

!ticket

[marble mantle]

Hey, @old minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble urchin]

anyone adn can see appeal#6f23a8

[small flame]

!steamid

[marble mantle]

Hey, @small flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble urchin]

we just bulid big base and be banned.its so bad just my friend steam just buy?he play this game so longer

[copper lake]

You've received a response to your appeal.

[noble urchin]

ill see

[thin plover]

(it was denied)

[timid glade]

why is my vodka bottle in the wall

[storm anchor]

why did i got banned for hacking without having anything was just in queue

[noble terrace]

Do you have any alts that are banned?

[sharp bay]

hello my friend just got banned too we are full clean what is happening?

[noble terrace]

!appeal

[marble mantle]

Hey, @sharp bay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp bay]

jyrcella can you check him if i give you his steamid please

[storm anchor]

i loaded on an gamebanned acount on yh but that was 1400days ago

[noble terrace]

Yeah that's why you've been kicked now lol

I fixed it though so you should be able to connect

[storm anchor]

ok thak you

[noble terrace]

Why is he not asking himself?

[sharp bay]

idk he made appeal i told him to go discord

but we dont know man i swear he isnt cheating can you check who banned him and why?

we got manual banned by admin

[noble terrace]

We don't give out that information

You just need to wait for an appeal response

[sharp bay]

alr thanks

can i ask 1 more thing

[noble terrace]

Sure

[solar topaz]

my friend got banned for cheating even he isnt and i played multiple wipes with him and whole group got banned for playing with cheater how can i prove thats hes clear

[drifting flax]

im in the server right now out of queue but my audio is bugged, if i leave and rejoin the server will i have to go back into the queue?

[noble urchin]

@copper lake so that guys really cheat?

[sharp bay]

i was banned for play elsewhere for 2 years i appealed like 1 year ago can i learn how long is my playing with hacker?

[noble terrace]

Your friend can appeal

[boreal thistle]

Yes

[noble terrace]

?steamid

[marble mantle]

Hey, @sharp bay

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solar topaz]

whole group did

[noble terrace]

Then the admin who banned you will review your appeals when they can

[sharp bay]

76561198361840585

[solar topaz]

wipes over gg

[noble terrace]

Appears to be 7 days but the admin who banned you will confirm that in your appeal

[sharp bay]

ok ty a lot i dont wanna get perma again i waited 2-3 years to appeal..

[fringe tree]

most likely a FP issue, feel free to make a f7 report

[noble terrace]

Association bans only become permanent if they are recurring and/or severe

[timber ore]

@noble terrace i got dced after q can u load me in

[hazy steeple]

BRO

MY Q SKIP AINT EVEN WORKING 😭

[fringe tree]

!vipissues

[marble mantle]

Hey, @hazy steeple

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[noble terrace]

What is it @inner harness ?

[inner harness]

Can you add me as a friend? Thank you.

I have something to tell you.

[noble terrace]

Can you just say it here?

[cyan onyx]

help me pls

[noble terrace]

Talk to your friend about this please

[remote meteor]

is there an admin i can speak to around my VIP?

[cyan onyx]

my friend doesn't know the problem

[noble terrace]

#payment-support ticket is your best bet

[noble terrace]

Your friend knows the correct procedures

I cannot help you

[remote meteor]

thanks I bought overlapping VIPs expecting them to run into this wipe and it just seems to have given me concurrent double vip lol

[inner harness]

I was banned. My letter was rejected. I didn't do anything. I'm a newcomer. I can only connect electricity and mine. I didn't do anything. I was banned and our teammates were also banned. I'm a green player. Please help me.

[noble terrace]

If you appealed and your appeal was denied, that is the final decision

[inner harness]

But I didn't do anything. Can you tell me the reason?

[noble terrace]

The reason is cheating

[near halo]

admins arnt gonna tell you how they caught you

use ur brain

[near halo]

how come ur in rust drama

[inner harness]

But I really didn't do anything. I also bought the vip of this server.

[noble terrace]

Why not

[noble terrace]

VIP has no impact on bans or appeals

[near halo]

send me ur steam bro lets have a look as a certfied admin (trust)

[noble terrace]

no thanks

[near halo]

idk just a curious jeorge ig

[thin plover]

find somewhere else to play

[inner harness]

I didn't kill much. I just stayed at home and answered the phone. I didn't do anything.

[near halo]

too blatent with esp ig L

[inner harness]

I'm just a newcomer. Why is it like this? I didn't cheat.

[inner harness]

I just want to solve my problem.

[remote meteor]

I mean sounds to me like you are a cheater bro

[inner harness]

I took the electricity and pipes all night and was banned.

[warped zodiac]

Go to settings, apps, click Rust, click uninstall

[thin plover]

time to pick a new game

[gloomy sparrow]

lol

[inner harness]

Why do you mock me?

[warped zodiac]

Because you lie to us, so why do you think you deserve respect?

[inner harness]

I'm just a player. I can't speak English. I've been translating what you said.

[hexed pagoda]

cheater

[marble mantle]

Hey, @hexed pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[inner harness]

I'm not lying. I've been telling the truth.

[north crest]

What mike was saying is when they try to enter the server it will say hacking. like yours says association. If you make people share their screen you will see who has the hacking ban

[exotic hollow]

the diving master on J19 fishing in rustoria US Small is GONE. I did my quest and completed it but now cant get my pump. help.

the cargo apprently took the quests out since it docked at harbor

[near halo]

i see well tbf i dont have context for what happends or anything but yeah also why we delteing my msgs smh

[frosty vine]

I need talk with staff, i just join server, played it like 5 minutes and some random boy invite me and he was friendly, so i play with him bit, after 10 min we died so i left him and after 15 min i get ban for playing with cheater, how i was supossed to know HE CHEATING ?? I KNEW THAT BOY 5 MINUTES

[random sedge]

helllo i was just banned on rustoria

this kid just got me fucking banned bro

i fucking knew he was hacking bro

i was gonna leave soon as we got base down i was gonna kill him and just keep the loot

can i please get unbanned i legit JUST MET HIM

we just got on i wasnt even playing all that happen he bagged me and he told me to loot an ak kit

and then we built the base and i got banned he just blocked me like a little pussy

i was making my son food and was afk came back to ak and rockets

fuck bro

i was legit gonna inside him either way he was a little annoying ass kid

[hexed nimbus]

!appeal

[marble mantle]

Hey, @random sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light summit]

!appeal - hello, you could try submitting an appeal if you'd like!

[marble mantle]

Hey, @frosty vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frosty vine]

already did

[rotund pike]

what is this?

[naive kindle]

@blissful herald

[light summit]

thank you! please give admins some time to get to your ticket 🙂

[naive kindle]

you have a CTD bro

[rotund pike]

i dont cheat so im assuming its a discrepancy?

[naive kindle]

admin wants to speak with you

[rotund pike]

okay

[hexed nimbus]

You been a bad boy and need a little spanking

[random sedge]

@hexed nimbus

[rotund pike]

lol

[random sedge]

can you please review my appeal

i been waiting all day to play

[naive kindle]

yes mike, review it

[hexed nimbus]

Negative

[random sedge]

i was banned for playing with a hacker i just met him

[hexed nimbus]

I would say your job but you drunk rn as you see kinda blue

[random sedge]

i wasnt even playing i was cooking

and came back to a bag with aks and bunch of shit

i had got off to make food cause he was annoying asf hes a little kid he lied saying he was 18

[naive kindle]

not mine anymore, now i just spread an equal amount of help and sarcasm

[hexed nimbus]

Appeal it but I can tell you that you most likely be looking at a 7 day temp

[frosty vine]

ANSWER MEEEEEEEE

[rotund pike]

@blissful herald

[rain niche]

BR Long is down a lot of times a day. please check @marble mantle

[hexed nimbus]

Same it’s way more fun then having to be nice to pricks but I try to help the nice and respectful people

[wispy dirge]

You will need to wait for an Administrator to review the appeal and make a determination.
Please be patient.

[rotund pike]

sometimes i pee the bed and pretend im swimming to labs

[wispy dirge]

Take the convo's to #general

[rotund pike]

how long until an skyline reaches out.

[hexed nimbus]

Sorry big bad Orange dude

[wispy dirge]

Shouldn't be too long, just give it some time.

[rotund pike]

cool

thx

ok its been like 20 minutes.

why is my vip gone as well? there better be a good explanation

[naive kindle]

You'll need to wait until they're around

[thin plover]

you still have donator tag

[rotund pike]

for monday

not main

why would my main vip suddenly be gone

[thin plover]

well you can't connect to any servers right now so you can't really check but it should still be active then

don't put that again as your information was there

[rotund pike]

what the actual fuck man ive been playing rustoria off and on for years. clearly been some kind of fuck up.

i literally take thursdays off just to play us main.

i cant just sit here and stare at my screen for 30 minutes. how will i know why @blissful herald is ready

[naive kindle]

he may be asleep for the night

[rotund pike]

okay

doesnt even say why i was kicked.

[naive kindle]

maybe join #368790610783764480 and speak to another admin

[rotund pike]

you should have said that to begin with.. idk how this shit works i never get kicked

[naive kindle]

well the instruction on the ban mentions a specific admin

[rotund pike]

now its letting me connect? haven't even talked to anyone

what is going on lol

[noble terrace]

it will kick you out again as soon as you get in

that is how bans work

[rotund pike]

why am i banned? was it something I said? cause i know for a fact thats not bannable

this is fucking stupid. i don't cheat so why would i be banned for not cheating.

[naive kindle]

could be various reasons, just wait for an admin to respond

[lyric valley]

@noble terrace could I get some help with ticket 1424 please and thank you

[noble terrace]

We have other rules besides no cheating 😛

[rotund pike]

even if someone says they are cheating and reported, this is the message i get.

[noble terrace]

Someone saying they are cheating does not mean they are cheating

[rotund pike]

exactly

and i wasn't muted for anything racist. so what else could it be

[noble terrace]

Only Skyline can help answer that question

[rotund pike]

@naive kindle just said to go to waiting for support and ask another admin

am i wasting my time? would like a clear answer.

lol

[naive kindle]

i'm a nobody just trying to help

[rotund pike]

ok then.

so why is it that no other admins ar eable to assist me?

why does it have to be that specific admin? do yall not notate why you ban someone?

<@&274971100184576010>

Am I able to be assisted if i am waiting in support? or do I need to wait for @blissful herald

[noble terrace]

Your ban literally says his name in it

That means you have to speak with him

[rotund pike]

Yes but can noone else assist me

[noble terrace]

Correct

[rotund pike]

okay thank you.

Do you have any clue when i should try to check back in?

i remember I had an error message last night when opening game it said ''anti cheat violation detected'' and kicked me out of game. i thought it was a bug so i joined the server after that and had no issues.

i havent played for like 18 hours, maybe a fluke.

[hearty fulcrum]

if it's true that he has just gone to sleep, maybe in about 6 hours. you can also dm him your steam id, and he will respond when he's available

[rotund pike]

awesome thank you @hearty fulcrum

says he banned me 10 hours ag

[clear dew]

on the rustoria eu medium server, only cheaters play, are there any admins there?

[thin plover]

I don't see any tickets on Eu Medium right now

[clear dew]

one flies, the second kills half the server with a machine gun, the third walks through the textures, what an idiotic server, why did I buy VIP, so that cheaters could kill me all day?

[rotund pike]

unfortunate how 50% of the time on lower pop, cheaters log off by the time admins are able to spectate. i sometimes have to report them twice before they get banned.

[thin plover]

maybe if you make a ticket

[thin plover]

/ticket

[marble mantle]

Hey, @clear dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rotund pike]

report them on rustoria.co or type /ticket

[marble mantle]

Hey, @rotund pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric valley]

Could I get some help with 1424 please

[rotund pike]

anyway ill leave Jenx to it.. RIP my day off 😦

[clear dew]

I created a ticket for a cheater, he’s been killing everyone for a week now, and no one cares, I’m disgusted by this server, I don’t recommend it to anyone, it feels like the admins aren’t monitoring this at all

[thin plover]

that's why we have a ticket system...

[ocean jacinth]

/ticket

[marble mantle]

Hey, @ocean jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

i still don't see a ticket on EU medium, are you sure you are not just making a F7 report?

[clear dew]

Ticket #9e3b33

Ticket #4f87e2

please make a ticket as you said. I don’t have the strength to endure this for as long as I can endure it.

[shy remnant]

Your tickets will be reviewed as fast as we can. I am sorry you are having a bad experience, thank you for making the tickets. That will help us investigate the situation for you

[fiery nymph]

/ticket

[marble mantle]

Hey, @fiery nymph

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last edge]

!appeañ

!appeal

[marble mantle]

Hey, @last edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spiral saddle]

any admin on toria us main that can spectate someone for me because he is using radar

[wispy dirge]

!report - Please create a ticket for this so our admins can investigate. Please include any clips you may have as that can greatly assist.

[marble mantle]

Hey, @spiral saddle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky shale]

Hey