support

[noble terrace]

Did you appeal?

[timid sleet]

yeah https://steamcommunity.com/profiles/76561198360755658/

[clever thunder]

yes i appealed

[noble terrace]

Did you receive an appeal response?

[clever thunder]

no I have not yet

[noble terrace]

It doesn't appear to be incorrect

[timid sleet]

hasnt been long enough was just making a joke to get in line ya know

[clever thunder]

can i get the name of the person who was cheating then?

[noble terrace]

Was talking to @timid sleet

[clever thunder]

oh ok

[noble terrace]

https://steamcommunity.com/profiles/76561199700210361

[timid sleet]

Jyrcella thank you for all the work yall do !

[clever thunder]

I have never played with that guy or know who he is Jyrcella

[noble terrace]

Interesting considering you went into his base after he was banned

That is why you are also banned

That is the same as playing with him

[clever thunder]

when was this

[noble terrace]

Please don't play dumb

Wait for an appeal response

[clever thunder]

Im being dead serious

can i get in a discord call and talk to someone

I need more context because I have not gone into a base that was anyones besides my own that got raided by someone.

[noble terrace]

I would go into detail about that in your appeal

[clever thunder]

I eoka raided a tc yesterday thats about it and took doors off of my raided base

ok thank you

also that guy has never been in any of my team UIs for any wipe ever

if you can check back into logs history

[shy remnant]

Not having someone in team UI doesn’t mean you are not potentially playing with them though

[clever thunder]

I am genuinely 100% certain

I know that means that, but I would like to know where the base was and when exactly it happened.

because again I played this server wipe day then 1-2 days following. took like a day break, logged in for an hour for upkeep. logged back in to my raided base then took my doors off entering the roof through twig buildup and made a new base and played for a few hours last night. Me and my duo made a new base and eoka raided someones tc. That is the only time I recall being in another persons base besides asking someone to open a door so I could pick up a tier 1 workbench outisde their base which they didn't open

Also curious if my duo was banned too because he would be falsely banned too then

name is Smeak

[shy remnant]

We can not provide information on someone else’s ban. Please deal with this situation in your appeal

[clever thunder]

ok understandable

[edgy vault]

None of the information that has been provided to any member of my group has been helpful to us in regards to protecting our group from unjustified bans in the future. We don’t know who the person in question who was supposedly hacking even was. How can we do our due diligence to exclude hackers from our group if we don’t even know who they are?

[noble terrace]

https://steamcommunity.com/profiles/76561199381101150 was banned for cheating

Your ban is justified

[edgy vault]

All of this feels like it is intentionally being vague to our detriment, like there is some kind of vendetta against us or something. Like we are being set up to fail so that nothing we say or do matters.

[noble terrace]

Unsure why you feel that way to be honest with you

Why would anyone have a vendetta against YOU specifically?

Respectfully, I have no clue who you are

[last socket]

BANNED FOR
Bug abuse
SEA Long
12 months ago

BANNED FOR
Bug abuse
SEA Long
12 months ago i NEED HELP FOR THIS I SUBMITTED AN APPEAL

[timid sleet]

just weird maybe a new admin who shouldnt have perms went around banning all of us

[noble terrace]

Wait for an appeal response

[noble terrace]

One of our most experienced admins banned you

So I would not count on your appeal being approved

[safe nacelle]

my whole group was also randomly banned for "associating with a hacker"

[last socket]

waited a 200 queue for this

[noble terrace]

Well was someone in your team cheating?

[safe nacelle]

no

[last socket]

def

nah u lyin

[safe nacelle]

none of my group was banned for hacking

[noble terrace]

Let me rephrase. Was someone in your team banned for cheating?

What's your steam ID

[safe nacelle]

just associating

[clever thunder]

I am having this same problem stap

[safe nacelle]

76561198047484218

after i got off apparently my team stole someones base

[clever thunder]

they said I stole a base too but I was only in a decaying base and raided out a tc

[safe nacelle]

only thing i can think of is that the TC auth transferred the ban or something

[last socket]

@noble terrace it also said i was banned 12 months ago even though i played on the server 80 days ago

[noble terrace]

No, your team intentionally went into the base of someone who was banned for hacking

[safe nacelle]

oh okay

[noble terrace]

The only appropriate way to get said loot is to raid their base

[noble terrace]

?steamid

[marble mantle]

Hey, @last socket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[safe nacelle]

they didnt know they were banned for hacking

[last socket]

76561198340157135

[safe nacelle]

why doesnt admin delete hackers bases like other servers do?

[edgy vault]

So raiding cheaters gets you banned now?

[safe nacelle]

seems like an issue that affects innocent people

[marble mantle]

Hey, @edgy vault

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[edgy vault]

Cheater bases are now ban-traps?

[safe nacelle]

no, specifically taking over the base i think

like we had a crappy 2x2, so I see why they would take a free base

[noble terrace]

You'll need to wait for a response to your appeal

[noble terrace]

We don't interfere with the game in that capacity

[noble terrace]

You entered codes to a cheater's base. That's not innocent. That is you intentionally getting loot from someone banned for cheating

[safe nacelle]

you interfere by mass banning a group that has no knowledge of the situation

[noble terrace]

No.

You INTENTIONALLY went into the base of someone banned for cheating

[safe nacelle]

I spawned in a bag

[edgy vault]

Oh, that’s different, if you know codes that’s sharing

[noble terrace]

Correct

[cedar sentinel]

eu monday is not working

[safe nacelle]

Wasnt intentional at all

this is why you would delete their loot

otherwise its a trap

[noble terrace]

It is not a trap

[safe nacelle]

how so

[noble terrace]

Because you didn't raid it to get their loot

[safe nacelle]

try to answer without the YOU YOU

[noble terrace]

You just opened a door

That's sharing the base

[safe nacelle]

I didn't do anything but bag in

[noble terrace]

Then blame whoever bagged you

[safe nacelle]

i was told that my group had stolen a base

why dont you blame them?

i'm not in a position to blame

nevermind

who's the bigger idiot, the idiot or the one arguing with them, right?

if you want to keep your crappy admin processes no skin off my back, thats why there are multiple servers

[shy remnant]

[safe nacelle]

if you deleted their loot like other servers do you wouldnt have 3 of the people that are in here complaining

[noble terrace]

Official servers typically do not delete bases

[safe nacelle]

please upgrade my and my groups ban to perma so we dont mistakenly play on your servers again

[noble terrace]

EAC/Facepunch occasionally do with game bans

[noble terrace]

It's a 7 day ban

[safe nacelle]

please make it perma for me and cheekclapper69 and lasagnaagain

[noble terrace]

Not going to do that

Since you did nothing worth banning permanently for

If you want to play here, you can in 7 days

If not, best of luck

[safe nacelle]

I did nothing worth temp ban

[noble terrace]

You did

[safe nacelle]

you're a fucking idiot

brick wall brain

there

[noble terrace]

You are the one who went into a cheater's base after they were banned 🤷

[safe nacelle]

unknowingly, do you play rust?

[noble terrace]

Yes

[edgy vault]

Jyrcella it doesn’t make any sense for noob to be the person banned for hacking, that is diametrically opposed to what the other admins told us

[safe nacelle]

could you see a situation where someone enters someone elses base without boom?

[noble terrace]

In what way?

[edgy vault]

That is why it feels like there is a vendetta

[noble terrace]

Yes, through doors. By entering codes that you shouldn't have.

[safe nacelle]

if some idiot told you their base code you wouldnt use it?

[edgy vault]

The other admins told us it was not noob who was banned for hacking, it was someone else they could not name

[noble terrace]

If they were banned for cheating? Absolutely not.

[safe nacelle]

how would we know they were banned?

we dont have your admin tools

[shy remnant]

Chat message pops up whenever someone is banned

[safe nacelle]

we are just playing the game

?:??

and?

[noble terrace]

You're correct actually. I misread.

[edgy vault]

What if they weren’t online for that message though?

[noble terrace]

Noob is banned for association

[safe nacelle]

exactly

so many holes in logic

[clever thunder]

jyrcella can you look at my appeal on the support website I added every detail I could about my wipe there were only 2 instances where I could have authorized on a tc that wasn't mine but one was in my raided base and the other was a furnace base I built, died building it, then cleared auth and finished sealing it up

[tacit sierra]

so who is the cheater dude wtf

[edgy vault]

Okay, then who is the hacker Jyrcella

[safe nacelle]

its like youve never played the game

[quasi gulch]

Quero cançelar meu VIP do BR long, nao consigo porque

[noble terrace]

noob will know who it is

[quasi gulch]

alguem me ajuda como eu cançelo meu VIP

[tacit sierra]

this isnt the cia @noble terrace im not gonna gain access to nuclear missle codes if u just give us the account

[safe nacelle]

you arent sherlock holmes, you're a rust server admin with an itchy ban finger

[edgy vault]

Tell us who the hacker is so we can protect our group from false bans dude

[safe nacelle]

"The only way you could possibly have gotten into that base, is IF YOU KNEW THEY WERE BANNED FOR CHEATING AND WHO THEY WERE!" gasps

[noble terrace]

I would genuinely recommend you speak to noob

[quasi gulch]

How do I cancel my VIP on the website, it's not cancelling, can someone help me?

[noble terrace]

!cancel

[marble mantle]

Hey, @quasi gulch

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[edgy vault]

I’ve got 3000 hours on Rustoria main in a year dude, do you think I would tolerate a hacker in my group?

[safe nacelle]

they dont care

[noble terrace]

Again, seriously, would really recommend speaking to noob

[edgy vault]

I will report any of my own teammates if they hack I promise on my dead wife’s ashes

[safe nacelle]

same

doesnt matter

they are binary ban or unban people

[edgy vault]

Seriously just tell me who the hacker is

[tacit sierra]

it would just take you five seconds to send me the steam profile rather then me interrogating my teamate that doesnt speak english and taking 2 hours to ask him what happened, also noob doesnt know either

[quasi gulch]

I already tried to do it like the video there, but it's not working

[noble terrace]

Can assure you he knows

[quartz crag]

@noble terrace Unfortunately, due to a language barrier, communicating with noob is difficult

[shy remnant]

Make a #payment-support ticket please

[safe nacelle]

thats why they have silly rules and appeals process so you hopefully just forget and move on when they fuck your wipe

[edgy vault]

Noob is the most Chinese person we know he speaks literally no English

[noble terrace]

Dude you are the one who went INTO A CHEATER'S BASE

[quartz crag]

informaton on how to avoid this scenario in the future would be greatly appericated @noble terrace

[safe nacelle]

AND?

[noble terrace]

This is a you problem

Your ban is temporary

[edgy vault]

We have to translate through our adopted Chinese-American who moved to the US when he was 12

[safe nacelle]

this is a you banning me problem

7 days

[cedar sentinel]

admins can leave this guys and fix ur server monday lagging so hard

[noble terrace]

I didn't ban you

[tacit sierra]

well hes clearly not cooperating with us so why cant the server admin help us to avoid shit like this in the future

[safe nacelle]

you represent rustoria

[clever thunder]

@noble terrace can you please look at my previous chat in the support channel. also would be helpful if you could give me the name of the admin who banned me

[safe nacelle]

don't throw your hands up like you have no involvement

[noble terrace]

I was not the admin who banned you

But at this point I wish I had been

[safe nacelle]

it doesnt matter

[edgy vault]

Believe me, we will make sure that noob does not play with any hackers or he will no longer be associated with us, but in the current case we need to know who the person was.

[safe nacelle]

you can!

[shy remnant]

The hacker has been banned so they won’t be a problem in the future tho

[noble terrace]

I will DM you

[safe nacelle]

please perma ban me

and my group

[noble terrace]

No.

If you don't want to play here then don't

But we're not going to permanently ban you because you are upset right now

[safe nacelle]

we don't want to accidentally join your server

[quartz crag]

this guy needs a mute ^

[edgy vault]

Lmao

[noble terrace]

Trying to let him talk it out tbh

[safe nacelle]

believe me, im passed being upset, i'm just enjoying interrogating your lack of critical thinking

[noble terrace]

https://tenor.com/view/spider-man-we-one-gif-18212100

[safe nacelle]

I'm making a formal request for a perma ban

gild it in gold

[noble terrace]

https://tenor.com/view/crispypunani-ariana-grande-ariana-grande-talking-to-wall-ariana-talking-to-wall-ariana-talking-to-a-wall-gif-21819429

[shy remnant]

Formal request denied

[safe nacelle]

thats you!

[tacit sierra]

admin on rusts biggest server btw

[edgy vault]

This channel is bipolar

[safe nacelle]

lol

[noble terrace]

Correct

Not going to have people waste my time

[tacit sierra]

who hired u lmao

[safe nacelle]

youve wasted 30 mins talking to me dumbass lol

[noble terrace]

Time for a timeout

Feel free to come back in 7 days

[tacit sierra]

ur keeping secrets like u dont get payed $1.50 per day

[noble terrace]

I told Khal I would DM him

But need him to accept friend request

[tacit sierra]

ok thanks but like after 2 almost 3 days of this is a little retarded

[noble terrace]

I get the frustration, but to be honest, your appeals were denied already

We could easily have left it at that

[tacit sierra]

i dont want to be appealed i want to know who the cheater is

for maybe like the 45th time?

[edgy vault]

Yeah we already accepted the temp ban

[clever thunder]

@noble terrace I figured out the situation is there any way I can dm you about what happened or talk in a discord call just talked about it with my teammate. I can explain full situation the guy whos name you gave me before I actually do remember

[edgy vault]

We want to make sure we don’t get banned again

[noble terrace]

I am not the admin who banned you

So I can't help unfortunately

[clever thunder]

can I get the name of the admin

it doesnt say on steam or the appeal website

[shy remnant]

Include every details in your appeal @clever thunder . That’s the best way to communicate about your ban with the banning admin

[clever thunder]

its in there

every detail. would help if you could get the admin on that asap

[shy remnant]

They will, when available. Appeals can take from 1-3 business days to be answered. Please remain patient until the banning admin investigate and answer

[delicate wind]

how do i apply for a appeal

i wasnt cheasting and you guys banned me

[rose apex]

are admins allowed to play on the servers they are admining for?

[delicate wind]

for hacking like wtf

[noble terrace]

!appeal

[marble mantle]

Hey, @delicate wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

Not on Rustoria, no

[rose apex]

how do make sure that doesn't happen?

[noble terrace]

It is literally impossible for Rustoria admins to be playing on Rustoria

[rose apex]

gotcha, thanks

[timid trout]

I do not miss being a chat mod. 😛

@noble terrace the policy is uncool and unhelpful for clans trying to do the right things. OC has been playing on this server exclusively and deserves a little bit of respect, maybe not leniency, but a little respect. No need to set things up for future failures if they are never to find out who got them banned in the first place. Again, uncool.

[noble terrace]

Excuse me?

What policy are you talking about?

Would also recommend minding your own business

[rose apex]

The admin that banned one of my group members for hacking said that several in the group should be banned also. If we fit the criteria for a ban why didn't they all get banned for hacking also. if that's not the case, why would the admin say that. My group is an all adult group that absolutely is not hacking. We've played and paid for rustoria for years with no issues. I have no idea why one of my team members got hit for hacking.

[noble terrace]

Did you appeal?

[rose apex]

yes

[kind geyser]

can some1 help on Appeal #e4be43

[fringe tree]

Appeals can take 1-3 business days

[rose apex]

that's what the admin said in dms to my teammate who got the ban after he denied his appeal

[dim plinth]

Please look at the most recent tickets, you have banned a +20 team by mistake

[kind geyser]

Then gg wipe

[noble terrace]

I would recommend speaking to that admin if you have already been talking to them

[noble terrace]

Not a mistake

Submit an appeal

[dim plinth]

bro

is a mistake no one is cheating we are all opening ticket but when u want to see the ticket we will be raided

😔

[noble terrace]

I guarantee you that your teammate is cheating

[rose apex]

i haven't been talking to him my teammate was. I just am curious to how moderation here works, it seems that if someone fits the criteria for a ban that they would be banned. Its weird that he would say that several members should also be banned.

[kind geyser]

Please help me Appeal #e4be43

[smoky cape]

Coming to discord won't speed up the process

[kind geyser]

Yeah but i provide all things yall neeed know

[dim plinth]

They banned him for having a new account He is playing with the new account for a reason, and that is what I am trying to tell you.
How is my builder going to be cheating? It's absurd, please review it

[kind geyser]

cause no 1 is cheating

[smoky cape]

Pefect! The banning admin will look into it whenever they can

[noble terrace]

On my end, it looks like all of your teammates are banned. But I am not the admin who banned you, so hard to say for sure. I would communicate with the admin you've already been talking to.

[noble terrace]

No, I banned him for cheating because he was cheating. Feel free to appeal.

[kind geyser]

we are from the same team jyrcella

But my account linked rn is termed by steam

i send all proofs and why im playing with that account

thats cause im saying i send all yall need know

[noble terrace]

Feel free to include relevant information in your appeal

[kind geyser]

alr do but the thing is cause i dont want be raided and lose all the time

[lilac plover]

hey jyrcella

[noble terrace]

👋 I have no voice right now so cool if I DM you?

[lilac plover]

yea sure

got messge from ya

[noble terrace]

Discord being slow and weird, give me a minute

[spring mirage]

ANY ADMIN ONLINE

[lilac plover]

all g

my discord being slow aswell

[noble terrace]

Yeah like nothing is loading for some reason

[lilac plover]

we can talk here thats ok with me lmao

[spring mirage]

@noble terrace where can i report some one playing with a cheater

[lilac plover]

discord gotta mess up when im tryna acctually use it

[spring mirage]

his friend just got baned

[lilac plover]

f7 or /report

[noble terrace]

!ticket

[marble mantle]

Hey, @spring mirage

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[clever thunder]

Please help my ban was appealed aswell as my teammate

but we're still bannned

[twilit musk]

someone check my appeal damit

[pure heart]

My ban appeal went through said I am unbanned on the Rustoria website, but I am still banned.

[clever thunder]

Steam id: 76561198119802427
name: PapaSmeak

[noble terrace]

Will forward to the admin who banned you guys @clever thunder @pure heart

[noble terrace]

Only the admin who banned you can handle your appeal

[candid loom]

is teleporting a thing that hackers can do ?

[twilit musk]

great so thats chalked

[noble terrace]

Teleporting sounds more like lag

[cyan swan]

Jyrcella why did you ban me bro

[candid loom]

i was shot by an ak from under my base, i jumped to look around, and nobody was there, and i looked around from the top, he didn t run either

[noble terrace]

?steamid

[marble mantle]

Hey, @cyan swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[twilit musk]

jyrcella r u a trany

[noble terrace]

If you have a combat log ID, you can make a ticket and include that info

[dim plinth]

un ban us man

[candid loom]

how can i see who shot me ? I wasn t killed

[noble terrace]

If you go into your combat log, it should have a player ID number

[cyan swan]

@noble terrace how do I find my steam id

[noble terrace]

Use that link

[cyan swan]

oh nvm mb

[candid loom]

thank you

\

@noble terrace that link only shows my id

[noble terrace]

Can you wait 10 minutes and try again please?

[noble terrace]

Your combat log?

Click F1 and type combatlog

[candid loom]

i see the id of the guy who shot me and teleported

[noble terrace]

Yes include the ID number for him in your ticket

[candid loom]

ok

the cheater situation has never been this worse....

[cyan swan]

@noble terrace my Id is 76561199333979561

[slim lynx]

can someone fucking do something abt the losers blocking the gambling train at outpost

[noble terrace]

Griefing is not against the rules

[slim lynx]

its only ruining the server no way yall are fine with this

blows my mind

[noble terrace]

Will DM you

[noble terrace]

Griefing is part of the game unfortunately

It's not against the rules

[cyan swan]

got it

[haughty jay]

large fishing village vendor for diving equipment is broken on EU main

wont let me buy anything ):

[candid loom]

@noble terrace i created the ticket if you wanna look over it Ticket #198f12

[fringe tree]

It was a Facepunch issue and something Rustoria is still working on

[cinder olive]

i need help

assaaaaap

[fringe tree]

Hello

[cinder olive]

nana i need admin for my ticket

[smoky cape]

Just a note, admins don't take reports over discord/ coming to discord won't speed up the process

[cinder olive]

well it should

[smoky cape]

No because other people have made tickets before you which admins also need to look at. Just gotta wait. That's all I can say

[warped robin]

my appeal id #577e26 have 1 day

but i dont know anything

[noble terrace]

I don't see an appeal with that ID number

[tranquil gust]

@noble terracevpn ban 76561199181320580

[noble terrace]

I see your appeal now. It has only been 1 day, and average response time is 1-3 days, so please be patient

[noble terrace]

fixed. please wait 10 minutes before connecting

[versed pagoda]

yo can u get unbanned on a gameban

[smoky cape]

We are not Facepunch

[noble terrace]

You would need to appeal directly with EAC

[livid tapir]

You have to appeal through the facepunch website

[noble terrace]

https://www.easy.ac/en-US/support/contact/appeal

[livid tapir]

@versed pagoda

[versed pagoda]

thanks

[hazy steeple]

yo

does anyone know why i am getting

internal anti cheat error?

second time this happened, forgot how i fixed the first time

[fringe tree]

Could you send a screenshot?

[hazy steeple]

yes

[fringe tree]

Have you reinstalled Rust or tried opening the Anticheat client?

[hazy steeple]

yes

should i reinstall again?

[fringe tree]

Quite frankly, I haven't met anyone who has came across this issue. However, I found some options that you could try out

This is what Bing came up with

If you're having issues feel free to wait for someone to respond.

Gonna head to bed now!

[hazy steeple]

gn and ty

[rotund venture]

76561198301589811

Appeal #fd9023

This is the appeal ticket number

[sharp stump]

invisible animals on US Mondays

Happened to me and my duo

[stray yarrow]

administrator One of my teammates was checked by the EAC for 3 days, he was clean and unlocked after being investigated, but the teammate was banned from the server for 7 days, how can we request an unblock

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[quasi dew]

!appeal

[marble mantle]

Hey, @stray yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stray yarrow]

ok thx

[tepid dragon]

!appeal

[marble mantle]

Hey, @tepid dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[karmic terrace]

@balmy cypress I came to Discord to appeal

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

how long are the bans for playing with a hacker?

[frosty rover]

is VPN ban its when reason hacking and every times new bans (server and datetime change)?

[rotund venture]

Is there an administrator online 76561198301589811 这是我的17位

因为队友被VAC误封三天，我被禁止服务器7天 申诉已经提交，这是申诉信 #fd9023

Because my teammate was mistakenly blocked by VAC for three days, I was banned from the server for 7 days The appeal has been submitted, and this is the appeal letterBecause my teammates were mistakenly blocked by VAC for three days, I was banned from the server for 7 days The appeal has been submitted, and this is the appeal letter #fd9023

[blissful herald]

!appeal

[marble mantle]

Hey, @rotund venture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

was not a mistake

[upbeat trench]

Is the caretaker in?

[median gull]

Why am I banned for cheating if I wasn’t online for 10 hours and the ban arrived 40 minutes ago, I’m a clean player and I’ve never played with cheats

[agile knoll]

!appeal

[marble mantle]

Hey, @median gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median gull]

!appeal

[marble mantle]

Hey, @median gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund venture]

I've already submitted an appeal, but I need my teammates to appeal, but my friend has already unblocked, and I can't give the admin evidence

76561198301589811

[pulsar mango]

yooooo

when i load in i get disconnected for hacking no one hacking here

@everyone

[leaden bronze]

Why don't you let me continue the game when my time is up

@blissful herald

[blissful herald]

who

[leaden bronze]

me

The clock is down today and I still can't get in

[blissful herald]

!steamID

[marble mantle]

Hey, @leaden bronze

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dreamy creek]

Hello, I have a problem, I get this when I enter the server, but I checked to see if I had been banned by mistake, but it doesn't appear that I'm banned either.

https://cdn.discordapp.com/attachments/1186394929493184673/1250374636697423965/image.png?ex=666ab5a0&is=66696420&hm=28e1d3802c0819b606c24ee3e6d150f04886b147c71993a914fae9cc24adcfcb&

[leaden bronze]

76561199080328089

[dreamy creek]

76561198979218343 my steam id

[blissful herald]

stop spam connecting fdor 15min

[dreamy creek]

@blissful herald
Might you help me?

[blissful herald]

wait 15min thewn connect

[dreamy creek]

OK thank you

[leaden bronze]

The problem's not solved, bro

@blissful herald

🤣

[blissful herald]

what you laughing

did I not SAID 15min

thats not 15min

[leaden bronze]

okok

[blissful herald]

so wait again

15min

[leaden bronze]

More eager

More eager

[pulsar mango]

why am i diconected for hacking

[dreamy creek]

hacker

[marble mantle]

Hey, @pulsar mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar mango]

i aint hacking

[rancid swallow]

can someone help me i got banned for playing with a hacker but idk he was cheating, he inv to a team on the beach and I joined the team inv then a few minutes later a i got banned

@blissful herald

[blissful herald]

!appeal

[marble mantle]

Hey, @rancid swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden bronze]

@blissful herald

is hacekr

[blissful herald]

stop tagging me in every sentence

[leaden bronze]

okok

[blissful herald]

15min wait - maybe time to invest in a decent VPN

as seems what eevr you using is causing all the issues

[leaden bronze]

ok，tu

ty

[leaden bronze]

It's a $100 vpn

That translates to $13

[astral heart]

I keep getting kick it is packet flooding: RPC message"

[ocean thistle]

Try updating your game / verify game files

[astral heart]

will try verify have updated and restarted pc

dindt work

[ocean thistle]

Are you able to connect to any servers?

[astral heart]

Idk re installing game atm

[ocean thistle]

Maybe try restarting modem/router too

[candid loom]

@compact wyvern big lag

[unique tusk]

US Med has too much lag

[surreal eagle]

Am I able to speak to an administartor in the waiting for support channel?

[hexed nimbus]

Best to just state the question mate

[surreal eagle]

I#ve already asked the question 20 times and the same answer that doesnt help

[hexed nimbus]

What’s the question

[surreal eagle]

I made an appeal 2 days ago, I got banned for 'hacking' on EU mondays but I've still had no response

On the appeal my name and steam profile is different to my name now and I don't know why and if it is part of the issue?

[steel wagon]

have u tried not cheating

[hexed nimbus]

It can take up to 3 business days you just have to be patient. If there would be a reply you can check it by logging in onto the same page you made the appeal

[surreal eagle]

Mate I have 1700hrs and I got false banned and have alr said I will happily do a PC check

[steel wagon]

btw us trio 5x is lagging it's ass off

400 ping

[surreal eagle]

mayve try getting better wifi

[steel wagon]

i don't have wifi :)

gigabit fiber

[surreal eagle]

oooo sorry ard

[hexed nimbus]

Offcourse most say the would do pc check as most cheats are used on secundaire pc’s or external devices so that does not say anything. The spectating players in the other hand does wonders catching them

[surreal eagle]

yeah I got manually banned so I assume I was being watched but I still don't understand hjow me seeing flashights i the night and thier sillouettes as they were higher than me causes me to get banned mid fight

[hexed nimbus]

Also hours playing does not mean anything as I seen player with 10/15k cheat cause bored or wanted to try

[surreal eagle]

No but I'm saying ive got 1700 hrs and getting false banned, I'm nowhere near that good

I just have eyes and ears

[unique tusk]

Hai

[hexed nimbus]

There more ways to catch them but watching is a real good indicator

[unique tusk]

US med lag

[candid loom]

lag is pretty crazy, stop the porn download

[surreal eagle]

I wish I had of clipped it to run it back with an admin there is no way it looks like I was cheating in any way shape or form!

[hexed nimbus]

Well you just got to wait for the appeal to be looked at just keep a eye on the bans page to see if you got it

[ocean thistle]

@candid loom @unique tusk @steel wagon I'll let our devs / network team know

[surreal eagle]

yhyh

[steel wagon]

It's the server that's lagging might wanna take a look into that

[ocean thistle]

Thanks for your reports

[unique tusk]

thanks Hai

[dry venture]

the BRlong server crashes all the time

[lucid drum]

Hello, I filed an appeal 2 days ago and it was approved, but I was not blocked. Can you help me. id 76561199165839212

[ocean thistle]

The server is up right now, what's the issue?

[dry venture]

time out

[hexed nimbus]

Is there a timer in the disconnect message ??

[lucid drum]

no

[hexed nimbus]

Try waiting 15 min and try again so server can sync data and do not spam connect as this will make it take longer @lucid drum

[ocean thistle]

Might be your connection as other people are on the server. Can you try restarting your PC/router/modem?

[ocean thistle]

It was approved yesterday, but I fixed it again for you. Please wait 15 minutes like Mike said :)

[hexed nimbus]

👆

[dry venture]

it falls for everyone, the problem is not mine alone

[ocean thistle]

I'll let our team know just in case

[dry venture]

ty

since the day before yesterday it has been happening on the entire server

[ocean thistle]

Next time would you be able to help us help you better by opening a ticket in #network-support-old ?

[dry venture]

fell again xd

[candid loom]

my friends left the server because of the lag 😭

[supple ginkgo]

finally can in the server thx alot for help

[ocean thistle]

Our dev is checking on the issue. Sorry for the inconvenience!

[supple ginkgo]

btw can i use booster play the game right ? like gear up or something

[ocean thistle]

Like VPN? I’m not sure what gear up does

[supple ginkgo]

not vpn

reduce the ping

[nova osprey]

I have a problem, I don't use cheats, but disconnect hacking writes to me on almost every server

[supple ginkgo]

same problem just go appeal

i got ban by hacking in sea long but i never play that server

[nova osprey]

a im to

[candid loom]

us long server pop went down by 50%

[supple ginkgo]

!ticket

[marble mantle]

Hey, @nova osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy creek]

@golden flower The server is going down many times, could you check what's happening?

[vapid pulsar]

10x eu down?

[timid glade]

US LONG DOWN

[vapid pulsar]

need to sort thes4e servers out

[blissful herald]

its up

don;t see it being down

players joining, leaving fighting

[vapid pulsar]

its kicked me 2 times and it wasnt in the history, ive checked my connect its good

[blissful herald]

I can see that players are on server

could be possibly steam issue

[vapid pulsar]

ok

[gusty radish]

RUSTORIA EU LONG

Server LA1G

[vapid pulsar]

they all lag

[slender plinth]

I left to poop for 2 minutes and got kicked from the server

help

[delicate flame]

How do I respond to them? can't

[stoic yarrow]

Who is this?

https://steamcommunity.com/profiles/76561199169876923

Tried to add me?

[storm mango]

Hello, i was wondering if you can UnBan me Because i was wrongly Banned if you May, Just help Me Out And Figure Out Why I Was Banned .

[upper knoll]

Is it possible to load a map from mapvote into a privat server to find a good buildspot?

[rotund venture]

我的朋友已经解封了，但是我被连Ban 禁止进入服务器 76561198301589811

My friend has been unblocked, but I'm banned from the server

My account has been banned from the server for 7 days

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[delicate flame]

@ocean thistle

[stray yarrow]

Dear Administrator, My friends submitted tickets 6 hours ago but no one has been dealing with the matter, how do I contact you?

[delicate flame]

@blissful herald

[coral ice]

Just so admins are aware you have people on steam impersonating or faking to be staff and trying to get people to "vote for the new twitch drop" I can send SS if yall need any proof

[gloomy sparrow]

!scam

[marble mantle]

Hey, @coral ice

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[fringe tree]

We’re aware. Unfortunately, it is not within our grasp fully. You’re free to make a Steam report against the user and hope justice is served

[stoic yarrow]

https://media.discordapp.net/attachments/747186322745196665/1202493921972723752/slownet.gif

[fringe tree]

#announcements message

[coral ice]

ah didnt see that, thanks anyway hopefully it resolves itself soon :)

[fringe tree]

We’re always trying our best to enlighten people about the issue

More than happy you reached out to us

[chilly goblet]

ayo wtf why did sea go down

[pulsar mango]

they denied my appeal

[fringe tree]

If your appeal denied the ban will remain and that’s the final say

[lapis python]

Hello. I had a disconect with the reason (cs:98649) and now I can't skip the queue. It should still be possible to join within 5 minutes without queuing

[fringe tree]

Unfortunately, we do not have a grace period on this server considering the sheer amount of issues it would bring.

[lapis python]

Does that mean I have to wait again? I would make a VIP but it's always sold out 😦

[hoary hull]

bro i got banned for hacking but im not hacking -_- what is that joke ?

[hidden harbor]

adm pls look Appeal #21829b

@torn heart

my teammate EAC has been unblocked

[fringe tree]

!vipstock

[marble mantle]

Hey, @lapis python

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[fringe tree]

!appeal

[marble mantle]

Hey, @hoary hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

The Admin who issued the ban will review it soon as possible. Please don’t ping Admins unless urgent

[hoary hull]

i already did it

[wanton skiff]

<@&874995535881326632> VPN Ban,please unBan! Appeal #903feb

[hidden harbor]

ok

[wanton skiff]

@marble mantle VPN Ban,please unBan! Appeal #903feb

[karmic terrace]

@balmy cypress Come to discord Luke

[torn pine]

Admins will get to it asap. Appeal process is the quickest way

[gilded rapids]

I didn't open the cheat, but it showed hacking 76561199336847931

[delicate flame]

@fringe tree

[fringe tree]

!steamID

[marble mantle]

Hey, @karmic terrace

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

You most likely will have to create another appeal

[karmic terrace]

76561199140287570

[fringe tree]

You most likely will have to reach out to an Admin, considering there wasn't a response and there was another window to respond it was expired. You're free to reach out to someone on the Admin team and ask for their opinion.

[fringe tree]

Message that to Luke as well please

[karmic terrace]

Please give me a message

[gilded rapids]

@fringe tree Could you please help me with my inquiry?

thanks

[nocturne vessel]

Why doesn't rebooting work for 5 minutes?

[delicate flame]

can you drop at least one administrator?

[noble terrace]

Open your existing appeal and send a new message

[unborn obsidian]

@noble terrace pls refill vip stocks i want to buy vip

[noble terrace]

!vipstock

[marble mantle]

Hey, @unborn obsidian

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[unborn obsidian]

just 1 more slot plssssssssssssssssss

i will buy rn

[gilded rapids]

I haven't done anything but it shows hacking, can you help me look it up, thanks 76561199336847931

[delicate flame]

there is no line where to enter messages

[noble terrace]

Can you try accessing on desktop instead of mobile?

[karmic terrace]

@balmy cypress Are you there? I have a restraining order to find you at discord

[brittle epoch]

when is us mondays up from restart?

[noble terrace]

Takes 10-15 minutes typically

[brittle epoch]

😭

i needa get a tsar today stop interrupting😡

[karmic terrace]

@noble terraceWhere's host Luke? Is he in the fight

[simple vale]

any idea on when ping in servers will be fixed?
\

[noble terrace]

!network

[marble mantle]

Hey, @simple vale

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[noble terrace]

You can message him. He will get back to you when he is available

[karmic terrace]

[obsidian jetty]

i got a cheater

[karmic terrace]

@noble terraceAre you still there?

[noble terrace]

Yes

[noble terrace]

!ticket

[marble mantle]

Hey, @obsidian jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[obsidian jetty]

/ticket

[marble mantle]

Hey, @obsidian jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[karmic terrace]

My friend's ban has expired and he cannot join the server. Please let me ask you

This is his steam id 76561198961486094

[noble terrace]

Please tell him to wait 15 minutes and try again

[karmic terrace]

Ok, thank you

[faint bane]

will rustoria have 5 minute grace period after next force ?

<@&274971100184576010>

[noble terrace]

#announcements message

[faint bane]

ok thanks

[urban carbon]

@noble terrace I just tried loading into us mondays and I was time out for hacking even though I have no cheats/scripts?

[noble terrace]

!appeal

[marble mantle]

Hey, @urban carbon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[surreal eagle]

Can rustoria hardware ban you?

[noble terrace]

Can't go into details about our procedures

[surreal eagle]

why not

Its a yes or no question

[noble terrace]

Because I'm not going to tell you how we ban people

[surreal eagle]

Okay but is it possible

[noble terrace]

Stop asking

[surreal eagle]

Nah its actually a piss take

you cant tell ppl if u hardware ban them😂

[late mango]

hey hi how u doing, im aquas friend, i also got band for association. All we are looking for is a bit of proof as ur admins are human too and you guys also make mistakes as well.

cause personaly i think he's shit

soooooooooo, no proof

[delicate flame]

?

[ocean thistle]

!appeal

[marble mantle]

Hey, @late mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[late mango]

i have 🙂

[ocean thistle]

It should be at the bottom. I don't think our website is optimized for mobile. Are you able to see a text box when you're on your PC?

[north sleet]

there is just a hard cheater near excav on us mondays

nobody can even leave base

[ocean thistle]

Awesome, you've done all you need to do. Now, it's waiting for a response. Thanks for your patience!

[ocean thistle]

!ticket

[marble mantle]

Hey, @north sleet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[north sleet]

thanks

[west osprey]

You're not going to get any information here. Your appeal was denied, we don't share proof or anything about our procedures.

[late mango]

wheres the proof

[west osprey]

lol literally read the above message

[late mango]

crazy, is it cause ur wrong

[west osprey]

Respectfully, your opinion really doesn't matter here. Your friend was cheating. I'd suggest not playing with that individual to keep yourself from getting banned again in the future while playing with him elsewhere.

[surreal eagle]

SSTFU

who tf do u think u are pussy

false ban and ur admins are as#

[west osprey]

Maybe play legit and you wouldn't be in this situation.

[surreal eagle]

BRO

u cant give me any proof I was

[noble terrace]

Correct

[surreal eagle]

I have said

[late mango]

If he was gd at the game i would be like fair enough but he's not

[surreal eagle]

pc check me

[west osprey]

Lol, that's right we can't because we are not permitted to share evidence.

[noble terrace]

Ah yes, the old "he's not game banned so he's not cheating" excuse

[west osprey]

You must feel some silly arguing with us here knowing full well you don't play legit.

[surreal eagle]

no one said that excuse 😂

[noble terrace]

.

Your friend did

Ah I misread

He meant good at the game

I thought he meant gb as in game banned

[surreal eagle]

No u should feel stupid mate icl

nws

[late mango]

see, we all make mistakes

u just make a few more than others 🙂

[noble terrace]

Whatever false equivalence you're about to make is not it

[late mango]

i'm the one who knocks

[surreal eagle]

Goofy ahhh admins

Rustafied>>>>>

Lagstoria on bottom

[warped zodiac]

That's your cheats making you lag

[west osprey]

hmm, that's why you've played nearly 700 hours here. Must be super awful.

[surreal eagle]

CHECK MY PC

[surreal eagle]

Thats why im tryna get unbanned G

[west osprey]

Respectfully, we don't need to lmao

[surreal eagle]

disrespectfully you should

[west osprey]

Play elsewhere

[surreal eagle]

I will x

[west osprey]

lmao, Don't need to

[late mango]

alr see u guys in a couple days then xx

[rose apex]

hey guys, i was here yesterday trying to get some clarification on how moderation here works. i was told to reach out to the admin that was dealing with us and that hasn't worked. so i'm here again asking. the admin that banned us said that several others in the group should also be banned. if an admin thinks someone should be banned, why wouldn't they go through with it

[surreal eagle]

Hey guys just got a lawyer inbvolved will be contacting soon xx

[warped zodiac]

It depends entirely on the individual situation, but each player is investigated and dealt with accordingly

[west osprey]

inbvolved

[noble terrace]

oh noooooo

anyway

[warped zodiac]

Hope he can spell

[late mango]

hope so too

[surreal eagle]

thats tacking the mick of someone with a disability will be using that in the case

[late mango]

tacking goes crazy btw

[west osprey]

Can we be done here now lmao we both know you're cheating. Move on

[surreal eagle]

No no will being seeing you soon

[warped zodiac]

I wouldn't say that cheating in rust is a legally recognised disability, but it should be

[rose apex]

so it could mean that he suspects some of us to be cheating but doesn't have the evidence to pull the trigger?

[fresh tide]

Cheater on long

[marble mantle]

Hey, @fresh tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west osprey]

I'll be seeing you never lol

[fresh tide]

WEIGHT ENOJYER

[surreal eagle]

Just keep feeding the fire boys and grils x

[late mango]

ur a company so u are liable especially because money has been sent

[warped zodiac]

I can't discuss anything regarding our processes with you

[west osprey]

@late mango @surreal eagle We're done here. Since both of your appeals have been denied, there is no longer a reason for either of you to type here.

[noble terrace]

https://rustoria.co/terms

[rose apex]

i understand that, but in the interest of not having this happen to me again. I already have plans to not play with the guy in our group that got the ban. even though i fully believe he isn't cheating, i have to trust your guys judgement. The admin said several others should be banned also, do i just have to scrap all those friends?

[thorny dune]

I'm not sure exactly what you are referring to here or asking, or what you've already been told when you say that. If you'd like to DM me I will happily try to clear this up for you.

[sour leaf]

BR LONG falling all the time, can you please see this?

[deft axle]

I am so disappointed that I am banned for no reason my friend just has a good gaming chair and mouse I bought him

As for me I am a farm bot with 200hrs

No ban needed

[fringe tree]

!appeal

[marble mantle]

Hey, @deft axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tropic orbit]

!appeal

[marble mantle]

Hey, @tropic orbit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft axle]

I’ve already appealed

[worn heart]

i cant join as server i never play on rustoria and when im in it kick me for hacking

[deft axle]

Play a diff server then

[timid sleet]

hello rustoria admins today i recived a denial for my appeal , and am quite confused . left with more questions than answers . i had a trap base or toria mondays and got banned for hacking claims , a grub with db is a hacker lol such a wild claim i had many clans fall for the trap mant door camped me and many tried to raid/ go deep . all in all i didnt work hard for the loot . i learned how to play better than in my past . i had a 1kd xD and you claim the experts looked into my case .... i was livestreaming on twitch at the time of the ban a platfourm that already dispises cheating/hacking so why would i jepordise my name on somthing like that?

[deft axle]

Well said

[tropic orbit]

Too real

[violet glacier]

same here everytime i join saying im hacking ...never hacked in my 6k hrs

[west goblet]

rustoria fall off needs to be studdied

[fringe tree]

If it was denied it will most likely remain

Reports are thoroughly looked into and aren't handed out easily.

[violet glacier]

but why am i having to hand in a report to gwet entry on a server and the only server ive entered thats said im hacking ?

[worn heart]

ya me to

[violet glacier]

call bullshit to be honest but anyways your loosing players to this your loss

[fringe tree]

I understand your frustration and there are issues with VPN's. If that's the case, the appeal will be processed faster, but it generally takes 1-3 business days. If we don't meet your standard, I wish you the best on your adventure.

[west osprey]

steam ID

[worn heart]

it is does to me to when i join a server i kick me for hacking i never play any server of rustoria

[smoky cape]

!appeal

[marble mantle]

Hey, @worn heart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid sleet]

i explained everything in detail linked to my youtube and all , and it felt like an automated response just a denial this isnt fair treatment and its wild you can hackusate without looking into my pov i can see he didnt watch my clips.... just sad for toria xD moose encourages the streaming and trap bases on their server but not toria

[toxic shard]

?steamid

[marble mantle]

Hey, @timid sleet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

Considering an Admin banned you (I'm only a chat mod), I have no control over it. If you appealed the evidence was most certainly reviewed extensively and the ban will most likely stand

[timid sleet]

https://steamcommunity.com/profiles/76561198360755658/

[toxic shard]

You are permanenly banned from rustoria for cheating, ban is legit

case closed

[west goblet]

your not him dude

[timid sleet]

thanks marc like i said i understand its not revesable just feels like you didnt actually look into it , like i said clips wernt viewed. you didnt play back the stream or anything just sad

[west osprey]

I'm confused, if we have evidence of you cheating why do we need to review the clips you provided? I'm not saying that they weren't.. However your clips aren't relevant to the ban.

[small mason]

does anyone knows what the team limit for eu small ?

[west osprey]

No team limit, #oldserverinfo will show you the team UI limit

[bold hull]

dear developers, I tried to log in to the server on Rustoria.co EU MONDAYS and faced the problem that I was banned for playing with a cheater, but I did not play with a cheater, how can I prove it?

I can't figure out why, I was just playing with my friend and he's clean, after that we made a truce with our neighbors nearby https://steamcommunity.com/profiles/76561198988663668/

[fallen sorrel]

i have ban for hacking, but i doesnt play with cheats. i need unban

https://steamcommunity.com/profiles/76561199078584333/

[hexed nimbus]

!appeal

[marble mantle]

Hey, @bold hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[compact raft]

Im joining your 10x server, but its disconnecting me saying: Come to discord.gg/rustoria - SkylineGTST?

[brittle epoch]

IM GETTING 1000 PING HOLY

[fringe tree]

!Steamid

[marble mantle]

Hey, @compact raft

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[compact raft]

76561199226977684

[fallen sorrel]

im joining your 2x server, but its disconecting me saying: disconected:hacking

[warped zodiac]

That's because you have a ban on your account. You need to make an appeal

[warped zodiac]

!appeal

[marble mantle]

Hey, @fallen sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limpid belfry]

What are the causes of images not appearing using the /sil command? Do images have to be a specific resolution/format?

[warped zodiac]

That could be a broken link, or the file size is too big

[urban sky]

how many time does it take to get unban ?

im gonna get mad

[limpid belfry]

Thanks. whats the max file size? link is valid. Image is only 50kb

[urban sky]

got ban cause my neightboors were cheating

[warped zodiac]

It can take 1-3 business days from when you lodge your appeal until you get an answer I'm afraid, no matter how mad you get

[fallen sorrel]

baro on rustoria site saying: i have ban on the rustoria us main 5 mounth ago, but i dont play on this server nothing. and i play this 5 mounth on the rustoria servers

[warped zodiac]

Whats your steamID?

[fallen sorrel]

https://steamcommunity.com/profiles/76561199078584333/

[warped zodiac]

Try using the command again

[bold hull]

what means ban Already Appealed?

[limpid belfry]

Same outcome however many times I do it

[bold hull]

and i bannde 6 days

[urban sky]

can't it go faster ? i did nothing, i mean i ben banned for NO reason for real, can't i have a call with a support menber idk ?

[bold hull]

support can u explain why im banned?

i banned for nothing

[dull elm]

!appeal

[marble mantle]

Hey, @bold hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Connect to the server to see the reason

[bold hull]

playing with cheaters

[urban sky]

hey dude you got the same as me

[bold hull]

and appeals Already Appealed

[urban sky]

we got both banned for no reason

[bold hull]

why im banned??!?!?

im playing with me new neighbour

my*

[dull elm]

someone you played with has been naughty

[bold hull]

with my team

[urban sky]

i got the same

[thorny dune]

Hey there, this should be fixed and you can connect

[bold hull]

ok? but How did I know he was a cheater?

he killed me and my team every time

[urban sky]

is it fix i can play again or it will ?

[bold hull]

and i want team with and say him No matter what he kills

[warped zodiac]

Please wait 15 mins and you should be able to connect

[fallen sorrel]

ok thank you

[bold hull]

guys pls help how i can prove it

[urban sky]

ksanaxx

[bold hull]

im just got ban for nothing

[bold hull]

ah?

[thorny dune]

Seems I responded to the wrong message, if you send me your SteamID I can check for you as well

[urban sky]

I got the same, we were on the same team i'm "MaxiTurboChad", i also got ban for no reason cause i had my neightboors on team, someone of theses sht russian were cheating

[bold hull]

https://steamcommunity.com/profiles/76561198988663668/
my

steam

[bold hull]

oh my good

[urban sky]

oh thanks m8, i'l send you that

[bold hull]

bro im know u

u in my team omg

hahahahahahha so funny

[urban sky]

yeah we both got ban lmao

[bold hull]

omgg

[urban sky]

im so mad i was building

[bold hull]

everyone in us team got ban?

[urban sky]

i guess

[bold hull]

who cheater u know?

[urban sky]

have no clue i don't know them as i said we were just neightboors they added me on team so i dont fck them every time

[bold hull]

ye ye We were dying of him and we wanted to be at peace with him

and...

[fringe tree]

Hey, if you’re going to talk please take it to #general

[dull elm]

Did you both make appeal?

[urban sky]

yeah im so mad bro i had big coupoound ak and sht i could destroy this bow cheater i'v been pacific and now im ban i mad lmao

[fringe tree]

If you were banned for association make an appeal

[bold hull]

im make and im banned t6 days

[urban sky]

i made appeal im looking for my steam ID

[fringe tree]

Appeals take 1-3 business days

[fringe tree]

!steamid

[marble mantle]

Hey, @urban sky

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bold hull]

ohhhh realy..

[fringe tree]

Either that or use steamid.uk

[urban sky]

ID Steam : 76561198278886026

[bold hull]

oh my guys anyone my house It will rot soon

[urban sky]

76561198278886026

[bold hull]

i thin its not fair im got ban for nothing and i wait 1 - 3 days for unban

[warped zodiac]

We appreciate your frustration, but there is a process for a reason. I'm sure you want us to fully investigate your situation, right?

[wet kernel]

Can me make something when the ban appeal is denied ?

Or its over ?

[warped zodiac]

If your appeal has been denied then I'm afraid thats the end of the matter and the decision is final

[urban sky]

i got the same as him, fun fact we were on the same "team" xd but how can we prove we're innocent on this

[wet kernel]

Yeah but do think another admin can check the situation ?

Or someone else can come with me to talk ?

It's not urgent but i am not happy with the respons

[warped zodiac]

The banning admin will investigate the ban and will answer your appeal with a decision as soon as possible

[warped zodiac]

I'm afraid not. Only the banning admin will be able to make decisions on your ban

[wet kernel]

He already denied, but i am not the he read what i write him ..

sure*

[bold hull]

there is a process for a reason?? I literally got it for nothing.

[warped zodiac]

I can assure you that every care is taken to make sure bans are for the right reason

[bold hull]

i repeat, I wanted to be friends with my neighbor because he was constantly killing me.

[warped zodiac]

If that is true then I'm sure you will have nothing to worry about, but you will still need to wait I'm afraid

[bold hull]

ye

and why im banned? maybe moderation Did look the wrong way?

[warped zodiac]

As you said, you were associated with a cheater, so the appeal means we can take another look

[bold hull]

How long will this take?

[warped zodiac]

Did you already do the appeal?

[bold hull]

yes

like 30 minuts ago

[warped zodiac]

Then it can take up to 3 business days, depending on the admins workload. Please be patient

[urban sky]

so mad bro, i won't be able to play the tomorrow wipe cause a son of wore cheating with a bow bru can't belive it

[bold hull]

I understand your caution, but I hope this ends as soon as possible, thank you

[warped zodiac]

I know, it can be difficult. Thanks for your patience

[bold hull]

yee bro There will be nothing left of my house tomorrow

love rust

[warped zodiac]

@urban sky @bold hull If you're waiting in the support VC channel for the same reason I'm afraid you're only going to get the same answers

[urban sky]

yeah i forgot

[tepid dragon]

hello

[dull elm]

hey

[tepid dragon]

The server asked me to find Luke

Luke seems to be resting. Is there anyone else who can help me solve it

[dull elm]

What is the problem?

[tepid dragon]

I don't know

My first time playing on a server

[fringe tree]

!steamid

[marble mantle]

Hey, @tepid dragon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

Message Luke with your steamid and Luke will talk to you

[tepid dragon]

ok

[brittle epoch]

BRO I GOT TIMED OUT MID OXUMS

I JUST LOST A FULL KIT

BS BRUH

Or did it restart?

[torn kite]

Server needs to update??

[brittle epoch]

it never said that ingame

mid oxums still bad though

[torn kite]

This is on direct connect: "connect mon.rustoria.uk:28012" through console

Also not possible to find the server in the servers list when I search for "Rustoria"

[hexed nimbus]

Odd as server seems to have 750 pop

[near halo]

Did you fix it?

[torn kite]

Nope

Still can't play 😦

Already restarted my pc and rust

[near halo]

Are you in Staging Branch perhaps?

[torn kite]

Yep

[hexed nimbus]

lol

[near halo]

That's the problem

[torn kite]

Normally wise it isn't a problem, first time seeinh this

[near halo]

Open the other version

[torn kite]

The normal rust you mean?

[near halo]

Yes

[torn kite]

Let me check that, hold on

[thorny dune]

There has been no updates in Rust, you are likely trying to connect with the staging branch

Oh, yes ^

[torn kite]

Is this like new? Yesterday and the days before I could play using staging

Indeed, normal rust lets me play. Appreciate the help guys!

[near halo]

I think when Rust launches the monthly update, they update de normal Rust with new hotfix and updates instead Staging first

[hexed nimbus]

There are 2 separate versions for a reason

[thorny dune]

Shortly after forced wipe, the staging branch will work then at some point they will start testing updates and it will stop working as the version will then be different from live

[torn kite]

Okay, clear! Thanks guys! So for now on its better for me to play the regular version then the staging branch right?

[near halo]

Yes, always

[urban sky]

when i try to connect its says : Disconnected : Unban in :6D21H / playing with hacker / Appeal @ bans.rustoria.co

but in the website the request still in pending

do i get unban in a week ? and also why am i not unban before ? i mean, im fucked for the next wipe and thje actual one, make no sens im innocent

[hexed nimbus]

7 days is the punishment for this offence

[lilac vault]

is there live support?

[hexed nimbus]

Depends on the question

[lilac vault]

i got banned for playing with a hacker but i have no clue who it is how can i know who it is and how can i get an appeal s before the new wipe?

[hexed nimbus]

!appeal but expect a 7 day temp ban as that’s standard for this

[marble mantle]

Hey, @lilac vault

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lilac vault]

how can i know who it is?

[hexed nimbus]

Did you play with a pickup group or with friends ?

[lilac vault]

i befriended a few people on the server and a couple of irl friends joined in

[supple grotto]

Can i speak with an admin please ?

[lilac vault]

my neighbor which was literally roof camping me all wipe also got banned

yup here he is typing HAHAHAH hi sharp

[karmic shuttle]

Dear mods, I apologize for the inconvenience. There was a problem, we were playing duo with a teammate and suddenly we found neighbors and added them to the team, a couple of hours of play passed, after 2 hours we were banned. We ask you to unban us, it’s not our fault, we have no cheats. I was in a team with player:@bold hull

[lilac vault]

im astro

[hexed nimbus]

The one cheating would have “ hacking” as reason you could ask in the appeal for name or have them stream the login to the server to see who got that message @lilac vault

[hexed nimbus]

!appeal

[near halo]

Already appeal?

[marble mantle]

Hey, @karmic shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple grotto]

Bro the heck are u talking about !?

I got banned cuz i invited some random guy and he seemd cool i didn't know he's fuckin hacker !

[lilac vault]

was it typsyrussian?

[supple grotto]

yes

[lilac vault]

yup i think its him

[supple grotto]

I made i apeal i'm 25y old ffs.. i'm not stupid to play with hacker and have zero thought about this shit.. he just told me come and let's go kill someone and that's it !

[near halo]

Totally what a cheater would speak

[hexed nimbus]

Don’t join randoms mate best advice I can give you but expect a 7 day temp as that’s what’s given for playing with

[near halo]

D:

[supple grotto]

Right..

[hexed nimbus]

Just wait for the outcome of your appeals that’s all you can do at this point

[near halo]

Even if you invite someone for fun in your group you can get banned with him, do not invite strangers

[supple grotto]

Bro.. this typesrussian was friends with all of us.. me and Dill Doe.. we were +9 - 10 ppl !

he just made friends with all of us.

Maeve.. i didn't know bro !

he just told me come i need ur help and just went for one fuckin fight and came back.

we died so much and he went offline and i was about to kick him but i got banned.

[lilac vault]

he was befriending everyone on the server literally me and my whole group, sharp and his group we were all banned cause of some kid hacking and befriending everyone on the server

[near halo]

That's okay, shit happens, but next time do not invite or make friends with random people

[supple grotto]

I will not fuckin do that shit again,.

i sold my damn kedny to buy ths goddamn game !

[hexed nimbus]

Just wait for the appeal reply that’s all you can do @supple grotto

[supple grotto]

i have almost 2k h on offical server cuz i hate hackers on moded.

[hexed nimbus]

Does not matter vanilla or modded the play and ruin any high pop as it’s no fun playing low pop for them

[near halo]

Relax, you will not get a EAC Ban or Game Ban for this, just be careful, what's why people in LFG prefer people with 3k 5k hours

[hexed nimbus]

Hours useless also as the can also fake steam accounts to show more hours or buy stolen high hour accounts

The just use those as trow away accounts

[near halo]

That's crazy, really don't know why people still buy account for cheating

[lilac vault]

i was just done with my car garage and was gonna go on a fat recycling run to get bps for next wipe:/

well ggs

[hexed nimbus]

There are 2 to 5$ accounts for sale the don’t care the get banned hop on the sales site and buy a new and hop back on sadly luckily staff here is on point and on it as fast as possible to get them with the help of reports from players

[supple grotto]

Bro.. i'm really frustrated right now. i never thought i will get ban in a game in my left and here we are juz i fuckin trusted some random guy !

[near halo]

https://tenor.com/view/smiles-frustrated-sad-emoji-gif-25369804

[hexed nimbus]

It’s just 7 days it sucks but also a learning curve you can play again after those 7 days and just remember this day and don’t team with randoms even if it’s just to not kill

[hexed nimbus]

How you got my picture?

[near halo]

[supple grotto]

I will not.. i will NEVER EVER invite anyone !

u can only watch one streamer at a time.