support

[echo carbon]

no guys

[raven mist]

So your choice. Rustoria is popular and will always have long queues

[echo carbon]

no of course

[fringe tree]

If you don’t need help take it to #general

If you have suggestions to better the server take it to #feedback-suggestions

[spiral basalt]

yet i just bought VIP and staff manager tld me he cant find my order LOL

[raven mist]

Shit happends, they’ll figure it out

[spiral basalt]

yeee. R2 kinda fucking with our base rn

[echo carbon]

There are places where you are right

[rotund sand]

Yes, but they don't respect the update. I'm not playing a modded game for that to be the case.

[fringe tree]

If you don’t need help take it to #general

[raven mist]

I’m not trying to be rude. Just the fact it always goes immediatly to “money grab” without even thinking about the other reasons

[spiral basalt]

i need heplk

i gifted my main account VIP and it hasnt been there yet

[raven mist]

Its not modded at all. You just dont have a grace period. The gameplay is still purely vanilla.

[fringe tree]

That would be a #payment-support issue

[spiral basalt]

ive yet to get a response

[echo carbon]

Yes, you may be right, some of your managers are just rude.

[spiral basalt]

for the 15th time, he isn't staff brother

[raven mist]

I think they are amazing. Players just dont always get the response they like…

[fringe tree]

Depending on the workers schedule, it will vary.

[echo carbon]

I have been playing Rustoria for many years, the managers are very bad for the last 1.5 years.

[fringe tree]

If you have feedback take it to #feedback-suggestions

[spiral basalt]

take this out of general, this isn't support related.

[fringe tree]

This isn’t the place for feedback

[echo carbon]

If they get the answer they want, it will work for them.

[spiral basalt]

to general* out of support

[raven mist]

Thats you opinion sadly. Give them another chance! Ill hop off now. Good luck

[echo carbon]

thanks bro

[slim storm]

how do i make a cheater report

[velvet plover]

where is 5min grace period i reset my pc took 2 mins and been put in 133 que put in mind i was in que all day since 3 and got in at 8

[slim storm]

these russians are out of control toggling

[grim elm]

are you playing eu medium?

[slim storm]

us long

where do i fill out report

[raven mist]

!report

[marble mantle]

Hey, @slim storm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spiral basalt]

/report

[marble mantle]

Hey, @slim storm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim elm]

eternal ik you cant tell me who banned me but can you just ask him to see my appeal

[spiral basalt]

wait patiently for the banning admin to respond.

[digital hazel]

on rustoria 2x there is a junkpile car blocking us from expanding any way to help

[spiral basalt]

loot it, and wait for it to despawn.

[vale hinge]

https://cdn.discordapp.com/attachments/1249454896500052078/1249454896952901672/image.png?ex=666805cd&is=6666b44d&hm=e9d6c631d301689b9e52f5291dbcd2f2399d25bc0398c984bf5f58edf1d78a76&

dose it work for rustoria aswell ?

[spiral basalt]

?

[vale hinge]

https://cdn.discordapp.com/attachments/1249454896500052078/1249454896952901672/image.png?ex=666805cd&is=6666b44d&hm=e9d6c631d301689b9e52f5291dbcd2f2399d25bc0398c984bf5f58edf1d78a76&

[spiral basalt]

i

i'm not clicking on that.

[vale hinge]

its an image

[hexed nimbus]

#announcements message

[vale hinge]

👍

[spiral basalt]

mr mighty mike has balls of steel and will click on anything

[vale hinge]

zap your so dump its an image nothing can happen

[spiral basalt]

mb, i don't trust shit on the internet, it's called opsec

[vale hinge]

still just an image its a picture its gonna open on your browser its just not extending in the chat

[digital hazel]

its not

[vale hinge]

i can send you the pic privat chat and there its extending

[hexed nimbus]

Admins do not interfere in gameplay

[limpid belfry]

<@&274971100184576010> can you please fix eu 2x lag? been lagging all day

[blissful thunder]

someone buy me q skip

[hexed nimbus]

!ticket

[marble mantle]

Hey, @limpid belfry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[limpid belfry]

why make a support channel if i need to make a ticket for everything

[hexed nimbus]

Cause tickets go to admins directly so the can look at it.

[fading hollow]

I think I found a scammer

that claim to be an admin

[spiral basalt]

!ticket

[marble mantle]

Hey, @fading hollow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

Steam message ?

[fading hollow]

yeah

[spiral basalt]

ignore it

[hexed nimbus]

Block report to steam and don’t click anything

[fading hollow]

!ticket

[marble mantle]

Hey, @fading hollow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

Nothing admins here can do

[fading hollow]

lol

can I send screenshots here somewhere so players know

[spiral basalt]

i thought he meant like dming him, or something on discord. if it's on steam rustoria admin's can't do anything

[hexed nimbus]

It’s stolen or bot accounts

#announcements message

[fringe tree]

!scam

[marble mantle]

Hey, @fading hollow

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[hexed nimbus]

The are allready aware

[fading hollow]

now Im scared

[hexed nimbus]

Bit late to the party eternal

[fading hollow]

I logged on normal steamworkshops

and clicked his link after and it directed me to a different website

[hexed nimbus]

If you clicked any links change password asap

[lusty prairie]

ooh no

[fading hollow]

yeah but I didnt log in or anything

[spiral basalt]

go to ur API on steam, and remove any of them

oh if you didn't login, your fine.

[fading hollow]

where is that'

[fading hollow]

i didnt just clicked them to check

[lusty prairie]

ive logged in how do i change my password

[hexed nimbus]

Rustoria will never steam message you asking to vote or give away skins you always have to reach out to them trough tickets here

[spiral basalt]

trough

[hexed nimbus]

If you win stuff like giveaways if the run any

[spiral basalt]

the

you need to work on your spelling mr mike

[hexed nimbus]

#general

[fading hollow]

where can I see my steam api keys

[hexed nimbus]

Google steam api key you will find it

[fading hollow]

I only have one

is that good?

[hexed nimbus]

If you have not logged in you all fine

[languid forum]

any admins i can speak to regarding a association ban

[hexed nimbus]

Appeal is the only way

[fading hollow]

thx yall

[cedar sentinel]

THERE IS CHEATER IN MAIN CAN I GET HELP

[hexed nimbus]

!report

[marble mantle]

Hey, @cedar sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cedar sentinel]

I MADE A TICKET BUT HE DIDNT GET BAN

[hexed nimbus]

The will look at it asap

[fading hollow]

go offline for a while maybe

[cedar sentinel]

can admiin help me

[indigo dune]

I mean the kid I was playing with was a cheater and it wasn’t obvious at all, if yk he’s cheating the admins do pretty good

They might be watching him rn, they just get as much proof as possible

I didn’t mean to play with the cheater, I’m saying he wasn’t obvious cheating but admins were still watching for at least 3 hours getting proof

[lusty prairie]

Hey so that scammer tried to change my authenticator to another device im pretty sure its back to my phone ive also changed my password am i good ?

[cedar sentinel]

there is cheater in main server and he made our wipe hard hs is Obvious cheater esping so hard

can i get help

[fringe tree]

Make a report please

[hexed nimbus]

Best to check with steam as here the can’t

[fringe tree]

!report

[marble mantle]

Hey, @cedar sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fading hollow]

im pretty sure that yes

[cedar sentinel]

i did but no answer

[fading hollow]

maybe make a new api key

[lusty prairie]

how ?

[fringe tree]

They are processed as they are received. It will be answered soon as possible

[zenith crow]

where is the 5 minutes grace period queue

[hexed nimbus]

You ain’t the only person mate and the have multiple servers the work hard to look at every ticket as fast as possible

[hexed nimbus]

Not enabled see #announcements

[zenith crow]

lol poop sv

[hexed nimbus]

Thanx for sharing have a nice day

[cedar sentinel]

bro like just today we lost so much to cheater and now wnother cheater i will let all my clan make ticket

[hexed nimbus]

Will only delay stuff as the have to look at every ticket. One detailed ticket with as much info is the best way

[hexed nimbus]

And did you actually use the website or the / ticket command in chat or did you just F7 report ??

[cedar sentinel]

ofcorse website

[hexed nimbus]

K then just be patient

[umbral pond]

I just got dmed on steam by a guy claiming to be a rust admin asking me to do something this guys scamming right?

[hexed nimbus]

#announcements message

It is indeed a scam

[fading hollow]

me too

about a skin?

[umbral pond]

imma report the account

[fading hollow]

this guy?

https://cdn.discordapp.com/attachments/1249818857854599199/1249818877475684382/image.png?ex=6668b008&is=66675e88&hm=7883916f4919b9984ca534d201625bc912e2aba3a5f70a281b2503d154a32168&

[umbral pond]

nah it was arch

[hexed nimbus]

It’s bots doing it most likely the make many accounts and message anybody the can

[umbral pond]

yea

I got that same text

same exactly name but instead of MSQ it was Arch

[lusty prairie]

changed password and authenticator wow stress

[umbral pond]

report him if possible

[marble mantle]

Hey, @umbral pond

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slim storm]

this is rididulous how blatant these russians are

[hexed nimbus]

No use admins can’t do anything with it. Just report to steam as the can remove the accounts

[cedar sentinel]

ok we are gt clan 20deep playing every wipe long and meduim main we did many tickets also with clips

[umbral pond]

yea thats what I mean

[slim storm]

how long do i have i have to wait for this

[hexed nimbus]

If you made a ticket about it it’s just waiting. Admins will get to it asap or are maybe allready looking into it

[last socket]

what is bug abuse

[thick hare]

yo is there an admin i have video proof of outpost gambling not paying up

[last socket]

i got banned for bug abuse, i dont know what it means

[slim storm]

hopefully

[last socket]

i was playing on US MAIN Rustoria 80 days ago and it said i got banned on SEA Long 12 months ago

i had to wait 2 hours queue just to say that

[hexed nimbus]

Using a way to gain advantage that occurred due to a bug or error that should normally not be there like getting behind rocks or other stuff that would normally not be possible

[last socket]

I dont know what to do

[hexed nimbus]

!appeal

[marble mantle]

Hey, @last socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last socket]

ok

ill do that

[lusty prairie]

btw the guy was called Rustoria Slayerz Im pretty sure

[hexed nimbus]

The use many different names so does not mean anything just block and report and that’s all you can do

[lusty prairie]

Okkk

[spiral basalt]

saomeone help with #1249796245413691445

[azure sundial]

Hello He showed me he was hacked and I didn't do anything

[last socket]

how long does it take to get my appeal resolved

[grim elm]

It takes a lot of time they said around 1-3 business days

[supple grotto]

any admin here ?

[grim elm]

I am waiting too i got banned for playing with hacker

[coral pumice]

if u wanna team with someone and ur not sure if they r cheating would it be possible to ask admins to check them??

[supple grotto]

Yes u will get banned.

[grim elm]

Dont team with anyone teamed up with a guy at 8 pm and by 9:20 i was banned

[near halo]

Already appeal?

[grim elm]

Yes

[near halo]

Did you get a awnser?

[supple grotto]

If u are playing with hacker.

Today i was playing in EU MAIN 9 players got banned cuz one is hacker.

[grim elm]

No because i have to wait until the admin that banned me checks the appeal

[near halo]

An admin will take a look asp

[humble pike]

on 2x EU vanilla gun stuck in the air

[grim elm]

Well i hope that they do

[tender kiln]

admin. EU monday Galinha steam ID: 76561198155380495. cheating
<@&274971100184576010>
he is aimlock infront of my team

[molten gate]

how i create a ticket

[lyric basalt]

!ticket

[marble mantle]

Hey, @molten gate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thick marlin]

I need an admin/supporter to report scam via steamchat that claims to be an rustoria admin and trys to scam with a phising link.

[lyric basalt]

report to steam and block

[thick marlin]

Alright

[lyric basalt]

#announcements message

[karmic pumice]

/ticket

[marble mantle]

Hey, @karmic pumice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fading coral]

i have a rustoria guy on steam asking me to vote for a rustoria ak skin, and in return ill get vip or a skin, im assuming this is a scam

the website checks out as the steam workshop page but idk

[tender kiln]

why he is still playing

[lyric basalt]

Do not call him out in chat please

Just wait for response on your ticket. It's being looked into

[slim storm]

So ridiculous that theis group is still in the game btw

[tender kiln]

true

[upper arrow]

what do we do if we got insided

im apart of god cord we just got insided by 2 kids

[noble terrace]

Unfortunately insiding is not against the rules

[upper arrow]

shitttttt

man we had so much

[noble terrace]

It sucks that happened though 😦 I’ve been there

[upper arrow]

yea, sucks a lot we lost all our boxes of aks and rockets and sulfur and everything

was a fun wipe though

[crystal marsh]

what do I gotta do for an admin to look at these blatant ass cheaters

[noble terrace]

!ticket make a ticket and be patient while it’s looked into

[marble mantle]

Hey, @crystal marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rancid lagoon]

!ticket hi i recently bought the vip for rustoria mondays but im getting an error when joining disconnecting me for "hacking" however i dont hack nor ever did please is there a fix

[marble mantle]

Hey, @rancid lagoon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rancid lagoon]

/ticket hi i recently bought the vip for rustoria mondays but im getting an error when joining disconnecting me for "hacking" however i dont hack nor ever did please is there a fix

[marble mantle]

Hey, @rancid lagoon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

!appeal is the correct way

[marble mantle]

Hey, @rancid lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rancid lagoon]

!appeal ticket hi i recently bought the vip for rustoria mondays but im getting an error when joining disconnecting me for "hacking" however i dont hack nor ever did please is there a fix

[marble mantle]

Hey, @rancid lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Click the blue link in the message

[fading coral]

/ticket

[marble mantle]

Hey, @fading coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upper flame]

any admin online

[near wolf]

I GOT FALSE BANNED FOR USING SCRIPTS

[supple raptor]

@hearty fulcrum u able to check my banned shit it was legit 2 years ago

is there any way i can get unbanned or nah

[fringe tree]

!appeal

[marble mantle]

Hey, @near wolf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Make an appeal, Cloudie doesn’t handle appeals or reports

(Well in your case you need the Admin who banned you to review your case, apologies for any confusion)

[crystal marsh]

I just dont know what to do anymore- I can't keep baiting them to toggle if it takes 3 hours for a response on a ticket

[west osprey]

@vagrant lion what did you need help with?

[vagrant lion]

i get band from the server

[west osprey]

!ticket

[marble mantle]

Hey, @vagrant lion

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vagrant lion]

ok thx

/ticket

[marble mantle]

Hey, @vagrant lion

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim parcel]

how to put in a ticket

!ticket

[marble mantle]

Hey, @grim parcel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fierce widget]

Can someone help me? Do I need to speak in Portuguese or English? I'm BR and my ping is 225 on BR LONG

[shy remnant]

Please create a #network-support-old ticket in English and our network team will help you the best they can about this

[full rose]

How do you grind roads that go to outpost when they are super busy because I'm over here with no guns trying to get scrap but every time I enter or go on the road someone kills me

[fathom folio]

How can it be permanently banned by the Rustoria series servers?

adim？

[torn heart]

Can you elaborate a bit?

[fathom folio]

For example, if playing with cheats multiple times within a certain period of time leads to a ban, will it be permanently banned

[terse sentinel]

is there an admin on ? bc i was online raiding this team on the 5x trio na server and this other team came out to help defend their base so it was a 5v3 the entire time and they were talking in game helping each other out, not killing each other and just focusing on us and it was really annoying! anyway to get those kids banned off the server?

[fathom folio]

adim？

can u help me？

[torn heart]

!report

[marble mantle]

Hey, @terse sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

Yes

[fathom folio]

How many times is it banned within a certain period of time?

adim？

[torn heart]

I'm not liable to answer that

[trail galleon]

any admin here?

[torn heart]

whats up

[trail galleon]

there is a bug in eu mondays server that my teammates and I cannot purchase oxygen tank and other stuff at fishing village

[torn heart]

Yeah, it's a bug in the game at the moment

[trail galleon]

when will that be fixed?

[torn heart]

should be resolved soon when we push an update to the server

[trail galleon]

thanks a lot!

[torn heart]

At restart today should have it fixed

[trail galleon]

kk

[vagrant lion]

admin??

[azure depot]

When I click on cancel my subscription nothing happens why?

[torn heart]

Make sure you type 'I wish to cancel'

[torn heart]

whats up

[vagrant lion]

@torn heart i get band and i use ticket and its ben 1h with no anser

[azure depot]

thx jacob

[torn heart]

appeals can take 1-3 days

[vagrant lion]

ok thx

[hard condor]

Administrator, if the game data cannot reach, will he be identified as a hacker for his game duration

[valid lynx]

yo @warped zodiac, can u drag me in support vc?

[indigo wedge]

!ticket

[marble mantle]

Hey, @indigo wedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar cedar]

hey I got a question admins. Im a loyal toria player but my group and I are playing moose this wipe. there is a guy obviously cheating with a account that has the same hours on 3 diff games no acheivements. If I give you guys the account can you guys ban him on your servers? and maybe reach out to moose to get him banned too?

https://steamcommunity.com/profiles/76561199452327909

If worse comes to worse you can just ban him from your servers

[indigo wedge]

/ticket

[marble mantle]

Hey, @indigo wedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy cypress]

We would need to see evidence of them cheating to ban them here

Not really able to ban someone playing elsewhere as we’d have no evidence other than your report which isn’t enough for us

[polar cedar]

alright I understand

just be careful he is def cheating over here on moose

[wild obsidian]

hello can i get some help?

[mental epoch]

/ticket

[marble mantle]

Hey, @mental epoch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upper lark]

What’s going on my friend

[surreal eagle]

@upper lark

can I have some help

I just got banned on eu mondays for hacking but i have made an appeal

[upper lark]

When did u make an appeal?

Tickets can take anywhere from 1-3 days

[surreal eagle]

wow

that takes time

[upper lark]

@surreal eagle did you open a ticket?

[surreal eagle]

yeah

I have 1700 hours no way I get banned

[upper lark]

Ok yes my advice would be to wait for a reply and speak with a admin when the time comes

[surreal eagle]

Okay

would i get a private dm

[upper lark]

Make sure to check the appeal ticket on the website

[surreal eagle]

okay

[timid sleet]

any admins to support me in a ban appeal i literally just got it / a little confused as to why admin think im hacking im bad xD

[west osprey]

steam ID

[timid sleet]

https://steamcommunity.com/profiles/76561198360755658/

i had learned how to do a trap base over 3-4 weeks and i got a ban today after killing someone with db all i used this wipe was the shotgun trap and db its done better for me than anything else\

[west osprey]

Was just making sure it wasn't some kind of mistake- however it does appear you were banned by one of our admins intentionally. You will need to wait for your appeal.

[timid sleet]

this is my first time going threw somthing like this how do i even appeal? dont see a tab

[fringe tree]

!appeal

[marble mantle]

Hey, @timid sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hard condor]

Administrator? Why is it still banned by the server despite encountering incorrect bans

[warped robin]

A1

[sharp sapphire]

LFG official got 5k hours 16 down to snowball

[timid sleet]

no streamer privilage to get my appeal back quicker xD sadge

[upper lark]

#looking-for-group

[fathom folio]

adim ineed help

[upper lark]

Wats up

[fathom folio]

My teammate's appeal has been unblocked on the official website, but they still cannot access the server

[sturdy oracle]

<@&874995535881326632>

[smoky cape]

If you need assistance please state your issue here. No need to ping admins for no reason

[sturdy oracle]

The appeal submitted yesterday has been approved, why the ban still exists

[dim sluice]

br long down

[loud wraith]

BR LONG CRASH

[warm wave]

br long crash?

[tribal merlin]

us main just crashed for me: unresponsive

[naive ember]

so i join a village and the guy is cheating, any chance of being unbanned

@smoky cape

[fringe tree]

!appeal

[marble mantle]

Hey, @naive ember

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive ember]

sm1 look into my appeal quickly pls. last time it took 7 dats

[fringe tree]

Feel free to look on the website for the status of the appeal

Usually takes 1-3 business days

[woeful scarab]

@loud wraith BR main down to

[fringe tree]

Devs are aware of BR servers being down

It's actively being looked into

[naive ember]

what if my base decays gang

[woeful scarab]

😦

[fringe tree]

While server is down it pauses everything to my understanding

[naive ember]

for being banned?

[fringe tree]

Oh, apologies

[woeful scarab]

i was driving a car...

[fringe tree]

Well, that is a different case, unfortunately. I thought you were referring to BR servers being down

Making an appeal and receiving a response will take 1-3 business days

Wishing you the best!

[woeful scarab]

and BR servers will return back on service?

[gilded flame]

br off

[woeful scarab]

i was driving a car, whats happened?

my char gonna stay in the car or sleep on the ground?

[naive ember]

😔

[light talon]

Hey I sent you a ticket from Admin Support, when will you respond? I've been waiting a day

[fringe tree]

Appeals - 1-3 business days
Tickets - Depends on Admins schedule, but processed as they’re received. If it was a report, it should be processed soon

[nimble cliff]

BRRRRR

[light talon]

ok

[fringe quarry]

BR LONG PLIS

[near halo]

need help

Why!@!!

[terse gulch]

any admins on rustoria us mondays

the vendor at large fishing village that sells scuba gear is busted

[quasi dew]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hardy sandal]

can i talk to an admin please

[wispy dirge]

Not an admin, but how may I help you?

[hardy sandal]

no i got my issue resolved

bullriber

[full rose]

Guys what hemp plant stage can you clone it, what does it look like when it's in that stage, if it goes beyond that stage can you still clone it

[stable temple]

can someone help me

im in waiting for support

[golden spoke]

Hello, you added when after departure you can reconnect without queuing?

[pale swallow]

No. See #announcements message

[upper lark]

We will not be enabling the slot reservation feature introduced in Facepunch's June update.

Based on our experience, even with a grace period, these systems can negatively impact the server during events like Steam outages, causing mass disconnects and making reconnections difficult.

Managing these issues would require frequent server restarts or manual intervention, which is impractical for us. While such situations are rare, we must plan for them. We hope this clarifies our decision.

[coral creek]

how do i get someone banned for being over team limit on ur trio server

[hexed nimbus]

!report

[marble mantle]

Hey, @coral creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[coral creek]

!report

[marble mantle]

Hey, @coral creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[coral creek]

i have a clip of people over team limit and him saying hes teaming

and nun of these reposts worked

pls help

[dull elm]

Did you make a ticket?

[coral creek]

yes

[dull elm]

You can add the clip on our website if you made it there

[coral creek]

i did

[dull elm]

great! just be patient

[hollow merlin]

mr.echo

[dull elm]

hey

[hollow merlin]

i sent you a dm about a question

[inland egret]

i got banned for playing with a hacker i aint know, any idea how long appeal take?

[brave lance]

1 -3 business days for appeals

[inland egret]

ok not too bad

thx\

[acoustic solstice]

why is on rustoria eu long at fishing village not possible to buy stuff?

[devout gale]

whats the map seed for EU Mondays

[split prism]

goto #wipe-feed

[devout gale]

is there any way to see where nodes spawn or sum

[thorny dune]

It's a Rust bug, thank you for letting me know. Will forward this on to see if we can get it resolved for next restart.

[split prism]

yea, if you goto rustoria site you can see the maps

[cosmic solstice]

Good afternoon, dear rustria administrators! The day before yesterday I wanted to play on the main eu server, but after waiting in a queue of 100 people, I was thrown out with the verdict of a hack. The last time I played was half a year ago, while I repeatedly bought VIP and linked accounts on the site. To date, I do not have any blocking on projects, as well as the Wac or the EAC. Please figure out this error, because you don't want to part with the project 😭 Steam - https://steamcommunity.com/profiles/76561199010585440/

[dull elm]

!appeal

[marble mantle]

Hey, @cosmic solstice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty bane]

<@&274971100184576010> Please help me check, I was still in the normal competition yesterday, today I can not join the server, the appeal system says that I was banned 11 months ago, I do not know what is the situation

[thorny dune]

This should now be fixed and you can connect

[gusty bane]

@thorny duneCould you check it for me?

[thorny dune]

!steamid

[marble mantle]

Hey, @gusty bane

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[woeful yew]

help

[gusty bane]

76561199000928636

[woeful yew]

@balmy cypress

how to fix please join discord on rustoria

im in discord

[thorny dune]

Hey there, should now be fixed also.

[gusty bane]

okay,tank oyu

[warped robin]

Hello administrator, my teammate's appeal was successful, but he is still unable to connect to the server and display hacking

@thorny dune

appeal id #82e77c

[tranquil gust]

@ocean thistle vpn ban 76561199622815001

[thorny dune]

This is a separate ban and is not a VPN, the ban is correct

[thorny dune]

This is not a VPN ban, you can submit an appeal on our website https://rustoria.co/support/appeals

[solemn citrus]

i need halp

[near halo]

how do I know who was cheating that I was playing with?

[warped robin]

I know this is a ban, but the appeal was successful and has been approved. I still can't access the server now.

[thorny dune]

This is not the same ban. This is a different ban to that appeal and this is correct.

[warped robin]

the mean is he have two ban？

[bitter mist]

hi admin can u help my friend? he got vpn ban, his uid is 76561199184641914

[warped robin]

ok thanks admin

[stark quiver]

Why is it always like this? I can't access all of my Rustoria servers

Other companies' servers can be accessed

I am a VIP on this server

[lone timber]

When are you guys going to fix the network issues that were affecting all EUs this wipe

[shy remnant]

What server are you on rn ?

[lone timber]

I noticed it on EU long but from what I have seen it was the same on other servers

[shy remnant]

Having the issue

[surreal eagle]

How do i see the waiting for saupport call?

[lone timber]

30+ second long lag spikes on wipe day. Seems to have improved throuout the wipe but was still there yesterday. It only affects EU players and the lag spikes happen at the same time to other players

[shy remnant]

Will forward this

[lone timber]

I have had a network ticket open and another admin has already confirmed that it was a known issue

[stark quiver]

When can I solve my problem? I can't get in from yesterday until now

[shy remnant]

That's an EAC issue actually

Have you try restarting your Steam + Rust ?

[lone timber]

But the fact that this is still happening this long after wipe is worrying. I am currently talking to other teams to see if they have the same issue

[stark quiver]

YES

I have restarted many times

Why is it always like this? I can't access all of my Rustoria servers

Thank you for your reception. I used two VPNs to access the server

[near halo]

Cry more little boy

[lone timber]

why you still begging it?

[near halo]

you have to reinstall EAC in rust local files

[near halo]

How many time I raided you? Free loot hahaha

[lone timber]

again still begging for it I dont get it I dont even know you

[near halo]

You know my name when I breach you core every wipe ezzzzz

[ocean thistle]

I see you're communicating with our network engineer. You'll have to wait for them as they're handling your issue :)

[lone timber]

Arent you guys hard locked desert every wipe

[near halo]

*the guys who early gamed you (thanks for farming for me)

[proud hornet]

anyone know how to fix disconnected: connection attempt failed?

it happens on every server i try join

[lone timber]

your sisters fit lad

[near halo]

https://tenor.com/view/side-eye-dog-suspicious-look-suspicious-doubt-dog-doubt-gif-23680990

[devout gale]

Eu monday server is unplayable after 12 am 😭

[runic moon]

RustOria Eu monday G1 Fishing village Shoop keeper Bug <@&274971100184576010>

[zealous sable]

My sound is just gone wtf

I dont want to restart the game to wait all day in a que

what a shit game

[near halo]

bro

[quasi dew]

Facepunch Issue

[quasi dew]

Nothing for Support. We only can help you with Rustoria Problems.

[zealous sable]

Is there a 5 min ticket on Rustoria EU Long?

[quasi dew]

Should be

[mighty schooner]

why i try to connect its saying to take a break anyone know what this means or why i cant join? <@&274971100184576010>

[zealous sable]

Can u please answer dm?

[mighty schooner]

yo do you know why i try to connect its saying to take a break anyone know what this means or why i cant join?

!ticket

[marble mantle]

Hey, @mighty schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quasi dew]

When you Try to Connect to a Rustoria Server?

[mighty schooner]

yeah

[quasi dew]

Send Screenshot please

[mighty schooner]

do i send in dms?

[quasi dew]

Yeah Sure

!appeal

[marble mantle]

Hey, @quasi dew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal gazelle]

i never ever played in rustoria but it says im banned why

[quasi dew]

!appeal

[marble mantle]

Hey, @crystal gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[meager rain]

we got chinese heavy cheater flying right now at rustoria medium

[quasi dew]

!report

[marble mantle]

Hey, @meager rain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[harsh yew]

I have never turned on a cheat in Rust, but I got this error when entering your server for the first time.

disconnect :banned:hacking

[fringe tree]

!appeal

[marble mantle]

Hey, @harsh yew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

It may be a VPN issue, but feel free to make an appeal and they will respond soon as possible

[woeful vector]

can you transfer VIP?

[void condor]

If the vip has been used, no. Also if the server you want to move to is out of stock also no

[harsh yew]

I appealed to the support site, thank you. As I said, I have never used cheats and this is the first time I encountered such a problem when entering a server.

[fringe tree]

I've seen it happen to people unfortunately, not every situation is the same either. However, I'm hoping your appeal gets taken care of soon as possible

[harsh yew]

thanks. I would also like to point out that I had a VPN on my computer a long time ago, but I never played Rust with the VPN turned on.

[fringe tree]

Feel free to attach this to the appeal! Unfortunately, I have no control over your appeal and can't fully help. As stated, I'm wishing you the best!

[supple ginkgo]

hi its admin here?

[grim elm]

can i talk to an admin about my ban?

[fringe tree]

I'm not an Admin, but I could possibly help

[supple ginkgo]

hmm

i got banned by hacking

i dk why its show me hacking in sea long and i never play sealong before

[fringe tree]

Do you speak Chinese?

[supple ginkgo]

already try rustafied and some server and everything is ok

[grim elm]

you can appeal the ban but they never remove it i got banned for being in a team with my neighbour and they denied my ban appeal

[supple ginkgo]

yes

[fringe tree]

!appealcn

[marble mantle]

您好, @supple ginkgo

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[supple ginkgo]

my teammate can in the sever and nothing to them

and they can see me still in the team

[grim elm]

well they wont remove it

[supple ginkgo]

already create the ticket

[fringe tree]

It may be possible that it was considered association with a hacker.

[grim elm]

well how is it association when i joined his team ui 1 hour before my ban i lived in another base a grid away from him and the only way i talked to him was trough team chat

[supple ginkgo]

now im confusing why i got banned in sealong lol

i play us long

[grim elm]

and on top of that if i was actually his teammate why did i start playing first day of wipe and he joined yesterday

[fringe tree]

The reason your banned can be found out by connecting to the server and making an appeal

[grim elm]

in a different base with a different teammate

he had a teammate before i joined his team ui he kicked his friend from the team ui and invited me

[fringe tree]

Considering you were on the same team UI, it would still be considered association. It isn't easy to define, whether it was intentional or not. I understand your frustration, but for future instances, don't join random people's team. They can be "cool," but still hack.

If the appeal was rejected as well, the ban will most likely stand. I wasn't the one who issued the ban and have no control over it either

Wishing you the best and always stay safe

[grim elm]

this just aint normal to ban people for being friendly with their neighbours

[supple ginkgo]

ok thx

[fringe tree]

Your neighbor was most likely hacking and what could be possibly considered association.

The duration of the ban can be available by connecting to the server

[untold vine]

ayo ive got a dude in my dms impersonating a rustoria admin to send me account stealing links

[fringe tree]

Besides that, Ican't really help you.

[untold vine]

https://steamcommunity.com/profiles/76561199168632808/

[fringe tree]

!scam

[marble mantle]

Hey, @untold vine

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[fringe tree]

We can't really do anything on our ends, but you're more than free to make a Steam report against the user

[untold vine]

damn

[north marsh]

Can someone help me please got banned

[untold vine]

aight i made sure to report them hopefully steam does something about it

[north marsh]

Can someone help me please got banned

[near halo]

!appeal

[marble mantle]

Hey, @north marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Make an appeal

[untold vine]

this one just caught me off guard because it appears to be specifically designed for rustoria players

typically its just like "vote for my esports team" copy pasted

[fringe tree]

#announcements message

[untold vine]

this dude actually made his own scam template

[fringe tree]

Unfortunately, we had a few people fall victim to this scam. It's frequently posted in #announcements, but some people miss it.

[fierce granite]

Is there an administrator online

#655fdd

I want to know why I was punished, a very complicated question.

[fringe tree]

When connecting to the server it should supply a reason

[hexed nimbus]

Just be patient as it can take up to 3 days

[fierce granite]

@hexed nimbusI was inexplicably handled by the entire team

@torn heartHello, are you there?

@eternal solar

[hexed nimbus]

Just stop tagging and wait for the banning admin to review your appeal

[fringe tree]

I'm sure the Admins will appreciate your patience. The appeal is handled by the person who issued the ban

[fierce granite]

@hexed nimbusI have a box of accessories at home

[hexed nimbus]

Nothing can be done about that untill the banning admin has reviewed your appeal

[fierce granite]

I would like to know why it was banned, for what reason, or for whom. We have several members on the. co server

[coarse pecan]

there is any channel where i can post screenshot?

[fringe tree]

!verify

[marble mantle]

Hey, @coarse pecan

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[coarse pecan]

ty

[hexed nimbus]

Reason is shown in the disconnect message when you try to join the server

[fringe tree]

You can connect to the server to see why you were banned

[coarse pecan]

i want to ask if this is scam

[hexed nimbus]

It is

[fringe tree]

It's a scam, yes

[fringe tree]

!scam

[marble mantle]

Hey, @coarse pecan

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[coarse pecan]

okay thanks 😄

[grim elm]

well even if they do review they never do anything they dont even read what you have said they just tell you you aint getting unbanned

[fringe tree]

Hmm?

[distant hedge]

<@&274971100184576010> Hello admins, I would like to challenge the judgment of 76561199073905542

[hexed nimbus]

You got banned for playing with a cheater. It’s up to you as a player to check who you play with. Therefore the cheater gets a perm ban and the team gets a 7 day temp as knowing or not knowing the where cheating you had benefits of this player

[grim elm]

its the second time it happens to me i get banned for association when i was in a duo and he tells me that 4-5 of my teammates were banned and one was ban evading

[grim elm]

i didnt even live or roam with him

[hexed nimbus]

!appeal That’s great but no need to tag just appeal

[grim elm]

we were just in team ui

so we dont kill each other

[hexed nimbus]

Well now you know what not to do in the future

[fierce granite]

Are authorized administrators online or not?

[hexed nimbus]

The don’t deal with appeals over discord just make the appeal and wait

[fierce granite]

I need to wait for an authorized administrator now

[hexed nimbus]

If you made the appeal then yes the will reply trough that appeal if the need any further info

[fringe tree]

Avoid players that are breaking the rules. Additionally, don't join random teams or it will lead to possible punishments

[distant hedge]

I appealed, but it wasn't approved, and I said I was wronged

[torn heart]

what's up

[fringe tree]

I understand it's not entirely your fault, but just be cautious

"Trust No One" #1 Rule of Rust

[bitter oar]

us long get reset?

[hexed nimbus]

#oldserverinfo

[fierce granite]

I need to know why I was hacked now, because I have VIP on almost every one of your servers, and I have not violated any rules, nor am I a hacker. Now all of your servers are inaccessible to me. The hundreds of pounds I invested are gone. Our team is all VIP. Now it has been inexplicably handled. We also checked our own computers and found no problems. We didn't kill or raid the base while playing on the server, but our base was inexplicably banned. Now let's determine why, because there are still many other issues at our base

@torn heartI need to know why I was hacked now, because I have VIP on almost every one of your servers, and I have not violated any rules, nor am I a hacker. Now all of your servers are inaccessible to me. The hundreds of pounds I invested are gone. Our team is all VIP. Now it has been inexplicably handled. We also checked our own computers and found no problems. We didn't kill or raid the base while playing on the server, but our base was inexplicably banned. Now let's determine why, because there are still many other issues at our base

[fringe tree]

#general message

[supple ginkgo]

bro

we have same problem

[hexed nimbus]

You can keep sending messages but it will keep being the same answer # make an appeal and wait.

[bitter oar]

thank you @fringe tree

[hexed nimbus]

!appeal

[marble mantle]

Hey, @supple ginkgo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple ginkgo]

already appeal

[hexed nimbus]

Then read the last line 👆

[supple ginkgo]

yep i know

[fierce granite]

It's very frustrating. We switched to other servers because some players couldn't purchase VIP on your other servers, and VIP was sold out. We also purchased VIP on all other servers. Is it inexplicably gone?

[supple ginkgo]

just wait for reply bro we got no choice

[hexed nimbus]

Blame the person cheating as the got you in this situation.

If you got banned for “playing with hacker “ it’s a automatic 7 day temp ban if it’s the first time

[fierce granite]

@hexed nimbusNo one in our team is cheating now. I was kicked out of the server first. I'll just wait for Jacob's reply, brother.

@torn heartCan you reply to me?

[hexed nimbus]

The person that got caught cheating will have “ hacking “ as a ban reason rest will have “ playing with hacker”

[torn heart]

wait for a reply on your appeal

[fierce granite]

All of our players are playing hackers

[fierce granite]

Can you check what caused me to be prosecuted? If it's our own fault, please wait for an appeal. I don't think it's us

[fringe tree]

You can check the reason when connecting to the server

[supple ginkgo]

i got a lot of code pops out

[fierce granite]

If it's because of us, I have nothing to say! But we are all hackers who are linked up. No other reasons

@torn heartCan you help me check if it's because of something or someone else?

[hexed nimbus]

Just stop crying and get trough your head you will have to wait for a reply on your appeal from the banning admin till then stop typing mate

[fringe tree]

More insight on your ban can be provided in the appeal

[bitter oar]

is it normal to lose some progress after the daily reset

[fringe tree]

There are warnings prior to the reset

[bitter oar]

👍

[fierce granite]

Find the reason and prevent being punished while playing. That will affect our gaming experience

But every time I can check what it's because, or because of that player, I think I will prevent this problem from happening again next time. If it's because of my own player, I will kick him out of the team

[thick cliff]

how do i see where they respond to my appeal

[fringe tree]

On the website

Or alternatively, you can link your Discord to receive DM's from a bot

[thick cliff]

ok thanks and whats the eta usally? like 2 hours?

or more like 2 days lmao

[fringe tree]

Appeals can take 1-3 business days

[thick cliff]

ty

[rare flower]

My friend was banned for errors. How to solve the problem?

[fringe tree]

!appeal

[marble mantle]

Hey, @rare flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded bolt]

!appeal

[marble mantle]

Hey, @gilded bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded bolt]

What i need to do if i can't appeal on the server i played and got banned for no reason?

[wild stratus]

Hi I got banned on server for playing with cheater but, but we are not cheating how can I dissmiss ban on some call or something?

[fringe tree]

!appeal

[marble mantle]

Hey, @wild stratus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

!appeal - You can't make an appeal in the Discord

[marble mantle]

Hey, @gilded bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

The reason why you're banned is available when you try and connect to the server

[gilded bolt]

What if support website don't see the server on which i got ban?

[tacit wedge]

what should I do if I moved to a rented apartment, and went to rustoria and they gave me a ban for hacking, and I never played with cheats

[fringe tree]

Would suggest testing out another browser

[fringe tree]

!appeal - Make an appeal

[marble mantle]

Hey, @tacit wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate flame]

This appeal has been suspended. The appeal will reopen on Wed Jun 12 2024. Once reopened, support staff will review your appeal again.

[delicate flame]

What does this mean? I filed an appeal, they asked me if there were any other accounts, but I can't answer them, he writes this

Hello, I've never played with cheats, and I haven't really logged into the official servers, we were going to play with friends now, and I get the disconnected: hacking error, please I'll ask you to unban, I hope you can figure it out, thank you

[delicate flame]

translation of the first text that I wrote to the administrators

[wild stratus]

Is it possible that people that I invited randomly at wipe day got banned and I get banned for association?

[gilded bolt]

Nothing

[fringe tree]

They will be reviewing it again at a future date most likely because you didn't respond to them

[fringe tree]

Possibly, yes.

[dull elm]

He is asking if you have more than one steam account

[fringe tree]

Association is very common, whether that be direct or accident

[delicate flame]

Yes, I have another account, and this is my second, I have the same problem on another account

[fringe tree]

What do you see when connecting to the website?

[dull elm]

You need to tell the admin the ID of the other account

[gilded bolt]

Only server i played 4 month ago and it's says i got banned for hacking.
Nothing more.

[delicate flame]

Okay, I'll let you know, do I have to wait until tomorrow to write to them?

[dull elm]

Looks like it says so there

[delicate flame]

well, thank you

[spare furnace]

@noble terrace
Hello, I would like to know if you have any news about my situation? Thank you very much in advance

[noble terrace]

Hi, thanks for following up. After reviewing with the team it does looks like your ban is going to remain in place.

[spare furnace]

Could you tell me why? I didn't do anything and I never used anything in Rust and I play on an official server, except for this one where I got banned for no reason at all. please, I just want to know why I'm being penalized and wronged for something I didn't do and am not?

[timid sleet]

yeah imagine how i feel i was live streaming on twitch when the ban was issued to me xD

[spare furnace]

Is there no justice on this server? It's not fair what's happening to me, I hope you're aware that this isn't a good thing to do to anyone!

do you want access to my computer? I give you access!!!

[noble terrace]

You are banned for cheating on our servers

You already appealed at the time of your ban and it was denied

[hollow merlin]

hi so ive talked to one of the mods and they helped a lot but there was one question he didnt know i was temp banned for association will an appeal still work to get rid of the temp or will they tell me to just deal with the 7 days?

(back story they were giving me loot i didnt know them)

[noble terrace]

Could go either way. Hard to say without looking at your ban

Only the admin who banned you can make that decision

[hollow merlin]

does it tell me who banned me or nah

[timid sleet]

can it be escalated to a manager if appeal is denied?

[noble terrace]

Yes, but I won't be able to give you that info

[noble terrace]

@balmy cypress and @neat pumice are our staff managers

[hollow merlin]

oh okay i was just wondering if he was on workingon appeals atm i was trying to get on so i was just wondering

but thank you

[spare furnace]

I was banned for what? Nobody tells me what the reason was, do you know why? because I didn't do anything wrong and no one on this server is willing to help someone who didn't do anything wrong, I know this because I didn't do anything, I jumped in an elevator going to the subway and got banned, and now they only give me Apologies and no explanation, great server this and great admins too, congratulations and keep doing this job wrong and banning people who didn't do anything. but I hope that some of you are aware of good and evil and will try to find out why I was banned to find out that I don't use hacks in rust. thanks for nothing!

[noble terrace]

The reason is hacking

Your ban was already looked into -- once when you got banned and another time now

Both times the conclusion is that your ban is correct

[timid sleet]

thats the reason they gave me also like i said and i was live streaming bro its 2024 they dont care about us just $$

ask em how much for unban they might do like 100$ per mod or sum kinda deal

[noble terrace]

lol no

[spare furnace]

ok, I'm going to buy another rust and play the same on your server, and with a clear conscience because I've never used a hack in rust. thanks

[noble terrace]

If your appeal was denied it means your ban was reviewed and found to be correct

[noble terrace]

Ok, and we'll ban you again for ban evasion

Find somewhere else to play

[timid sleet]

baited him sorry

[spare furnace]

Good look

[noble terrace]

I'm good at my job, don't worry

[hollow merlin]

sorry last question, so was i given a temp ban because they think a ban isn't fair and there waiting for if more evidence?

[noble terrace]

What do you mean

[hollow merlin]

the mod said normally permeant bans are given and wasn't sure why i got a temp he said maybe cause there waiting to see if more "evidence" pops up but wasnt sure

[barren bluff]

bro theres a kid thats trapping me with a horse in outpost can anyone help me

[glad niche]

jyrcella, could you consider unblocking the appeal? We speak English poorly, we can only communicate through a translator

[full rose]

Guys what hemp plant stage can you clone it, what does it look like when it's in that stage, if it goes beyond that stage can you still clone it

[noble terrace]

?steamid

[marble mantle]

Hey, @hollow merlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

Griefing is not against the rules unfortunately

[noble terrace]

?steamid

[marble mantle]

Hey, @glad niche

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren bluff]

BRO hes trapping me bro holy shit

[noble terrace]

Sapling, mature, ripe I think you can clone

[barren bluff]

i cant even move bro

[hollow merlin]

just f1 kill

[glad niche]

wait a moment

[hollow merlin]

who do i give the id to

[noble terrace]

you can post it here

So I can look into your ban

[hollow merlin]

76561199201911996

[noble terrace]

Your ban is 7 days

[hollow merlin]

yeah ik

i put an appeal

like would they still do something about it even if its a temp ban

[noble terrace]

Potentially, but it's up to the admin who banned your team

Playing with cheaters IS against our rules though

[glad niche]

jurcella here is id my friend 76561199426845104

[hollow merlin]

i said they were giving me loot i dont even know them

i had left the team after they gave me loot

[glad niche]

my friend was banned by mistake from hacking but he was without a cheat and at that time the lights were turned off

[noble terrace]

That is still benefiting from a cheater though

[hollow merlin]

in a way i didnt know?

it was a crossy and a p2

and some wood and stone like 3k

[noble terrace]

Wait 10 minutes and he can connect

[glad niche]

nice thank you too much

[glad niche]

what

[noble terrace]

Again, it's ultimately the decision of the admin who banned you

[glad niche]

i dont understand

[noble terrace]

Talking to a different person

[hollow merlin]

damn i guess i jus never rlly looksed thru those sorry

can you see if the mod has veiwed it yet or no?

[glad niche]

what person\

[hollow merlin]

or like how close he is to mine

[hollow merlin]

me

[glad niche]

you banned my friend?

[hollow merlin]

no lol

i got banned your good

[noble terrace]

I was speaking to the other player in support channel

Your friend's problem is fixed @glad niche

[hollow merlin]

^

[glad niche]

Thank you too much

[noble terrace]

@hollow merlin unfortunately have no way of knowing that

But average response time is 1-3 days

[hollow merlin]

alright

[echo ore]

i got a question, is that normal ?

[noble terrace]

No, this is a scam

!scam

[marble mantle]

Hey, @noble terrace

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[echo ore]

okk thx

[hearty jasper]

i have question how clan leaderboards work ? because for example my clan .ss have more sulfur farmed/ more kills/ and more rocket shoot than nr and its still on place below

[fierce granite]

@noble terrace#655fddI want to know who is playing hacking. The name or ID of the player who played hacking

[fringe tree]

Please be patient, I'm sure the Admins will appreciate it as well

[fringe isle]

I just joined rustoria eu 2x vanilla for the first time and instanly got kicked for playing with hacker

[fringe tree]

!appeal

[marble mantle]

Hey, @fringe isle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe isle]

thx i submitted one

[noble terrace]

There is no appeal with this ID number

[fierce granite]

@noble terrace#655fdd

[noble terrace]

https://steamcommunity.com/id/domaboss/ was banned for cheating

[hollow terrace]

I was banned for invisible cheats. Please consider my appeal.
https://steamcommunity.com/id/RedIsckAFirst/

[hazy goblet]

Why did I get banned even though I didn't play with hackers?

[fringe tree]

!appeal

[marble mantle]

Hey, @hazy goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fierce granite]

He's not my player either

[warped fjord]

PLEAS CHEAK THE PLAYRS, IT S 100% CHEATER 76561198364310696

[fringe tree]

!report

[marble mantle]

Hey, @warped fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warped fjord]

the whole team did it, he's been running for an hour now

[tall crane]

разбаньте пацана

[idle sphinx]

i made a appel i never cheated and says that i got banned 11 months ago i havent even had the game for that long

[fringe tree]

!appeal

[marble mantle]

Hey, @idle sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lusty root]

we cant buy wetsuit or diving stuffs from fishing village

eu main

[hazy goblet]

Will you compensate me if I get overtaken by the wrong van?

[fringe tree]

Was a bug on Facepunchs end, still working on it

[fringe tree]

Considering it’s official servers loot isn’t reimbursed

[slim lynx]

ive had a ticket open for a bit can someone answer me?

[rotund sand]

I need to appeal a ban, how do I do it?

[slim lynx]

go to the website

[fringe tree]

They are processed as they are received. It will be answered soon as possible

[fringe tree]

!appeal

[marble mantle]

Hey, @rotund sand

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund sand]

I already sent the appeal

[smoky cape]

Then please wait for an admin to respond to your appeal

[rotund sand]

okey

[near halo]

Peace be upon you. I log in to your server and wait until I log in

[timid sleet]

if i apply to become admin how much we make an hour?

[blissful topaz]

is there any place I can post a gyazo link to a potential phishing scammer through Steam? They added me, impersonating an admin

[near halo]

!scam

[marble mantle]

Hey, @blissful topaz

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[blissful topaz]

Okay, they tried making me vote for a twitch drop skin this time around - I just looked up the skin on Steam itself to vote it up to give you guys the support anyways. Much love! (it was so random as I haven't played rust in maybe 2-3 months HAHA! :) )

[fervent idol]

I was told I was unbanned, but logging into the server I'm still banned

[fringe tree]

The work is voluntary

[fervent idol]

76561199110304196

[fringe tree]

Most likely have to wait a little bit before connecting

[fervent idol]

How much?

[grim elm]

Man yall some greedy mfs i make a ticket to refund my queue skip because my ban is gonna be 1/4 of it and yall just close my ticket

[bitter oar]

is there a player report section in here or should we just rely on the in game report

[digital nexus]

An admin can take my ticket. I got hacked, and someone else was playing on my account, so I got banned from Rustoria servers. I have the official message from Steam stating that they recovered my account. I have submitted everything in the ticket and would like a quick response to my request for unbanning because I bought a VIP for this wipe.

please

[fervent idol]

How much?

[fringe tree]

15-25 minutes

[fringe tree]

If it doesn't align with the TOS refunds to my understanding aren't issued. I can link you the TOS if you're interested

[fringe tree]

!report

[marble mantle]

Hey, @bitter oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

!appeal

[marble mantle]

Hey, @digital nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[static monolith]

unban me pls

[fringe tree]

!appeal

[marble mantle]

Hey, @static monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow terrace]

I was unbanned, but people from my clan are not. Please unban all those who were banned from the server because of me.

[fringe tree]

Have they made an appeal for themselves as well?

[slim lynx]

My ticket has been open for a couple days, I was banned for chargebacks and i repaid my money can you please unban me.

[hollow terrace]

Yes, but many of my teammates were offline when this happened. Do they need to file an appeal to get unbanned like me?

[crude thunder]

VPN

[near halo]

Peace be upon you. I log in to your server and wait until I log in

[fringe tree]

Yes

[regal crown]

how long have you been waiting for?

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[slim lynx]

2 days and I paid it back

[rotund sand]

no one saw my ban appeal?

[regal crown]

oh thats crazy i hope you get unbanned

[digital nexus]

An admin can take my ticket. I got hacked, and someone else was playing on my account, so I got banned from Rustoria servers. I have the official message from Steam stating that they recovered my account. I have submitted everything in the ticket and would like a quick response to my request for unbanning because I bought a VIP for this wipe.

[rotund sand]

I've been waiting for an appeal for an hour too

I don't know where the moderators are

[fringe tree]

Have you made an appeal?

[digital nexus]

me its 24h

ye

[fringe tree]

The Admin who issued the ban will review your appeal soon as possible. It takes 1-3 business days and will vary depending on the Admins schedule.

[fringe tree]

Appeals take 1-3 business days it will be reviewed soon as possible

[digital nexus]

okay

I was in a hurry because of the VIP I bought, but it's okay. thanks u

[bitter oar]

should i just wait in the "waiting for support" to talk to someone or would it be more efficient to pm

[upper lark]

What do you need help with?

[bitter oar]

on rustoria main long kid named "" is sus as hell. He literally joined our team without an invite from anyone and started talking shit to us in the team chat.

[upper lark]

Did you remove him from team?

[upper lark]

!report

[marble mantle]

Hey, @bitter oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bitter oar]

it wouldnt let us, he just left

[wild lake]

Reporting cheaters rustoria us main

Deamon, alone in bolivia

[near halo]

!ticket

[marble mantle]

Hey, @wild lake

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

Call out cheaters here can make them hard to catch if they see the message

[spare ingot]

Rustoria.co Us Mondays timeout error constant =)

[vapid pulsar]

can you answer tickets please

[smoky cape]

An admin will look into it as soon as possible

[vapid pulsar]

its just they never do while your on it always after

[crude thunder]

VPN https://steamcommunity.com/profiles/76561199142321304/

[grim elm]

how can i see when my vip is over

[crude thunder]

help

[ruby berry]

/ticket

[marble mantle]

Hey, @ruby berry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty island]

BRUH my game crashes and i instantly start loading again and now im in queue while in outpost my shit will despawn

[fringe tree]

I understand your frustration, I'm sorry you have to undergo that.

Wishing you the best and a fast queue

[regal crown]

you get unbanned yet bro?

[slim lynx]

nope

[dusty island]

YEA I LOST 3 AKS SETS AND 3k SCRAP OMFGGG

fucking shit server

cant get a queue skip for 5 min after logging off

[fringe tree]

#announcements message

The reason is linked here

[dusty island]

yea but rustafied has it

and it doesnt affect them

ig cus the staff does something

fucking hell never playing this shit again

fucking crossbow to ak in 1 hr

and lose all to this shit game

OMFGG

[tired summit]

@fringe tree yo pls come vc if you dont mind

or @quick escarp

@echo venture could you pls help me with something

[thin plover]

what do you need help with instead of tagging our dev or Ryan

[tired summit]

im trying to appeal sorry for tagging yall im trying to appeal but it wont let me

[thin plover]

what do you mean it won't let you?

what is your steam ID?

[tired summit]

it wont let me submit a ticket

i sent it to you

[thin plover]

can you put it here

[tired summit]

76561199346020764

[thin plover]

yeah seem like you already made an appeal and it was denied

why are you here again

[tired summit]

so i can never appeal again

[thin plover]

well why would you be able to appeal again if the decision was already made

[tired summit]

because im wanting to play with my friends i got banned 12months ago and ive wanted to do it the right way with out just buying an alt because that will just be annoying for the both of us

[thin plover]

you managed to make 2 appeal (somehow) and you were denied twice

[tired summit]

i thought it was just threw time

[thin plover]

best of luck to find somewhere else to play, should not have cheated in the first place

[tired summit]

i didnt even cheat man that is why im appealing hello

why the fuck would i appeal if i cheated?

[thin plover]

it was denied already multiple times, good bye

I'm denying it again

[safe nacelle]

I was banned for "playing with a hacker"? on main monday? like 2 minutes ago, who was the hacker?

I played with two people ive been playing with for years, we've never hacked? I know my buddy infiltrated a zerg last night and stole some kits, but who is the hacker?

[left junco]

same thing happened to me, i got kicked for playing with hacker when theres absolutely no chance my teammates hacking cuz hes pretty shit

[safe nacelle]

is that just a catch all ban? no one spoke to me or anything, literally bagged in by myself, looked at the base and opened some boxes and was banned

[fossil badger]

Guys please ban .gg

[fringe tree]

!report

[marble mantle]

Hey, @fossil badger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Please don't call out cheaters

[fringe tree]

!appeal

[marble mantle]

Hey, @safe nacelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[safe nacelle]

filled it out, do you all usually ban without confirmation or a conversation? I could understand ifsomeone was like blatantly aimbotting, but I got banned by association to someone I don't even know?

[fringe tree]

Well

[hexed nimbus]

Cheating is cheating full blatantly or hiding it the all get same treatment

[fringe tree]

Some players are requested to speak to, but usually it's to the Admin to find rulebreakers. With association, it most likely has a system in place

[safe nacelle]

I'm thinking maybe through like an old TC auth or something I was automatically dinged. My friends said they took the base from someone else

[raven mist]

That wouldnt get you assoiciated banned

[hexed nimbus]

Team also gets banned because knowing or not knowing the are cheating the team had benefit of this person therefor the get a 7 day temp ban

[safe nacelle]

Who was cheating on my team?

[raven mist]

Thats something the admins will tell you in your appeal

[safe nacelle]

okay cool

[hexed nimbus]

Ask your team mates to stream their login to the server. The person cheating would have banned for hacking as a reason

[safe nacelle]

They both have the same reason

Maybe because one of them joined a zerg for a couple hours last night to steal kits?

one of the zerg was cheating, then it transfers when he leaves and joins our team?

okay so friends say they social engineered codes from someone and then broke bags and changed codes after they got offline. Could it be a false report from angry players, or maybe the original base owners were hackers?

Just weird that the automatic system took 5 minutes to ban me after i got online, but one of the last things i did was auth on TC

[versed cloud]

How do I report a cheater?

[safe nacelle]

!report

[marble mantle]

Hey, @safe nacelle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed cloud]

Ty

[safe nacelle]

np

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lament surge]

how do i get unbanned

well make a ticket

[north crest]

!appeal

[marble mantle]

Hey, @lament surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament surge]

it doesnt let me on the wesite

[slim agate]

I was told to appeal a ban at a later date but it says i alreadu appealed before

How do I get past this?

[thorn forge]

is there a way to fix steam auth timeout

[smoky cape]

Weekly steam maintenance

Just gonna have to wait it out

[thorn forge]

okay, thank you cow

[smoky cape]

You're welcome 21

[edgy vault]

I've appealed twice with no response from admins that told me any information that was clear. Please actually send me a message, I'm an adult, not a child, please stop treating me like I'm a child.

[velvet wyvern]

I applied as a chat moderator and received an invitation to an interview. I responded immediately and haven't heard back in 6 days. I don't want to push or seem rude, but when can I expect a reply?

[thorn forge]

wish i got accepted...

[fringe tree]

Most likely ideal to message the head chat mod that was supposed to interview you

[safe nacelle]

when do admins look at appeals?

[candid loom]

i need urgent priorit on ticket Ticket #c95814 !!!! The cheater is online, i reported him a few times, buy you always said he is offline or afk.

[safe nacelle]

if it isnt going to be today no point, there are other servers

the only reason i'd even wait is because i know its wrong, and i want to know if one of my friends is "hacking"

[candid loom]

@compact wyvern can i get someone to look with priority over #c95814 please ?

[smoky cape]

Average response time is 1-3 business days

[noble terrace]

You are banned for playing with someone who was cheating

[noble terrace]

?steamid

[marble mantle]

Hey, @safe nacelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

What's up @hasty lark?

[slim agate]

I was told to appeal a ban at a later date but it says i alreadu appealed before
[5:00 PM]
How do I get past this?

[noble terrace]

?steamid

[marble mantle]

Hey, @slim agate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[edgy vault]

Literally completely unhelpful, again. Thanks Jyrcella for being useless. Why don’t you try engaging in a conversation with me instead.

[noble terrace]

Sure Khal. What would you like to know?

[clever thunder]

Hi I think I was falsely banned. It says I was banned for cheater association, but I know for a fact neither me or my duo have ever cheated while playing. It would just help to get some more info on it.
Steam id: 76561198119802427
name: PapaSmeak

aalso would like to get some help soon bc I would like to get back to playing

[west night]

i want to report hacker i dont know how to

[shy remnant]

!report

[marble mantle]

Hey, @west night

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

!appeal

[marble mantle]

Hey, @clever thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[clever thunder]

I created a appeal ticket could you get someone to look at it asap because I know for a fact its a false ban.

[timid sleet]

whoa bro get in like i was live on twitch last night when i got hackusated by an admin xD

[noble terrace]

Only the admin who banned you has the ability to respond to your appeal