#support

1 messages · Page 510 of 1

marble mantleBOT
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Hey, @warm monolith

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pearl tree
#

!ticket

marble mantleBOT
#

Hey, @pearl tree

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pearl tree
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i can open /s in game, but i auth on steam and discord

oak nimbus
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I can't cancel my VIP membership,

last mason
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I just got kicked from the server, instantly reconnected (within 10 seconds), and I got placed in queue... wtf is this!

ocean thistle
marble mantleBOT
last mason
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there should be a 5 min grace period to reconnect...

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wtf...

last mason
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you wont see me here anymore

oak bison
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I give admins proof of ban evading

ocean thistle
oak bison
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"sorry investigated nothing"

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3 hours later banned for ban evasion

ocean thistle
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Thanks for your feedback though!

oak bison
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kek

ocean thistle
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I hope you have a good day

last mason
ocean thistle
last mason
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You'll see it cost you a lot of money long term :))

ocean thistle
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There's no VIP in stock right now though

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If we did just want money

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Correct?

last mason
#

I can assure you... I know how to run a business. I also choose not to spend the same amount of money I spend on purchasing the game, to be vip for a month...

ocean thistle
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You don't have to spend any money on the server for VIP

red quartz
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how do i know when they will answer my appeal

ocean thistle
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If you may choose to then VIP is an option, but currently VIP for a lot of our servers are out of stock

ocean thistle
red quartz
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i got banned when i wasnt even online and ive never been banned

last mason
patent spruce
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its force wipe dude the things are just going to be out of stoock

ocean thistle
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I hope you have a good rest of your day

candid loom
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Hackstoria is breaking every record this season

formal cosmos
#

Hey

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@ocean thistle

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I want to get VIP from Rustoria's servers. Can I log in to all servers for 1 month for 8 euros?

ocean thistle
formal cosmos
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I want to enter all your EU servers, do I need to buy VIP for all of them one by one?

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@ocean thistle

dusk drum
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when will someone help me with my problem:?

noble terrace
dusk drum
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hi

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i made a ticket that i paied for vip but didn't get anything

noble terrace
dusk drum
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yes

noble terrace
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Or a regular ticket

dusk drum
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i think payment support

noble terrace
#

Nice, thanks! Only a handful of people are able to help with those since payment details are sensitive/private info, so the wait times can be a bit longer.

dusk drum
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can you tell how much approximately i have to wait , i'm tired of being in discord (do i have to be in that "waiting for support channel" for the durating of ticket?)

warm lynx
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hello i got banned by playing with hacker byt my team mates didt reciec any ban

raven mist
warm lynx
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shenzy can you join vc?

raven mist
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Im not staff but the best thing you can do is appeal or wait for an admin to reply to you here. Could be a vpn ban

warm lynx
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@ocean thistle come vc pls

ocean thistle
marble mantleBOT
bronze pine
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Please add more VIP on EU long. Been trying to catch the "last few" window all day, bloody awful experience.

warm lynx
#

76561199055535152

ocean thistle
marble mantleBOT
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Hey, @warm lynx

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

warm lynx
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@blissful herald можешь зайти в голсовой канал?

winged zephyr
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парни в голосом канале

candid zealot
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@ocean thistle can you look into my situation again, my other friends are already unbanned that was previously showing as 2 days

ocean thistle
torn pecan
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!appeal

marble mantleBOT
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Hey, @torn pecan

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

visual sable
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On eu small i cant open menu on guy sellinh driving kits in large fishing vil dont know IF problem is on my side

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*diving

tame vessel
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!report

marble mantleBOT
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Hey, @tame vessel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tame vessel
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/ticket

marble mantleBOT
#

Hey, @tame vessel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sonic cloak
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How many people check the appeal I want to play

shy swift
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help ,e

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why mute me

noble terrace
tender marten
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100 player q???

tawdry edge
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my game full crashed mid raid and now i have queue? is there way to skipped?

tawdry edge
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190

tender marten
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how long does it take you to q in

tawdry edge
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idk i queued 4 hours earlier today

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takes a long time

tender marten
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this q system is fkn crazy

tawdry edge
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unlucky vip is sold out all wipe

soft stone
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Hey Im trying to cancel my VIP subscription, but when i click on cancel, nothing registers

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@marble mantle hey, its not loetting me cancle my VIP sub to rustoria US LONG

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*letting

marble mantleBOT
blissful herald
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you need to write yourself that txt and not just click cancel

soft stone
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ahhh ok thanks it works

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*worked

spiral saddle
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why am i always getting timed out whenever i connect to server

thin lava
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I bought a VIP account, they wrote off the money, but the store shows that there is nothing and there is a queue for the server

pastel mountain
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I BOUGHT FOR ANOTHER VIP BUT I DON’T HAVE IT AND THE MONEY WAS WRITTEN

oak bison
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wish you dam admins would stop closing my tickets

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responds once and 5 seconds later closes ticket

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why be an admin then

blissful herald
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you talking about appeal report

oak bison
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no

blissful herald
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what tickets you talking about?

pastel mountain
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ADMIN

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HEPL ME

oak bison
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cheater got banned for evading, i ask admin hey did they get banned on their main? since they ban evaded?

marble mantleBOT
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Hey, @oak bison

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

blissful herald
pastel mountain
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rustore-0353

oak bison
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wondering if their teammate banned for association

blissful herald
blissful herald
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whats the issue

oak bison
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i wish more admins were like you

blissful herald
oak bison
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I just want to know if the teammate will be banned

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hes still active in base

plain hearth
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hello, I was banned from the server rastory eu main, I would like to know why? my login is tapak_deda_bom

blissful herald
oak bison
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he admitted to cheating

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just gotta wait

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he was "paid" to fuck with us

onyx flax
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could someone look at my ticket

oak bison
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very weird

blissful herald
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first Rule in Rust - never trust anyone in Rust

oak bison
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does everyone have a banned main?

blissful herald
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what eevr they say, good oR bad

oak bison
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like you said case by case

blissful herald
oak bison
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I mean you asked, just want this expedited

blissful herald
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well we do not provide all information to players

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if you see them banned foer playing with cheater OR ban evader, then they deserved a ban

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if no, then no I guess

oak bison
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regardless, why admin if close ticket lo

spark vessel
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i cant open /s but i am auth on steam and discord

gleaming bluff
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man can some admin please check my ticket i did 2 h ago

marble mantleBOT
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Hey, @plain hearth

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

mighty notch
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where is jacob

dusty saddle
mighty notch
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my game says come see jacob

sinful gust
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US Main fishing village, vendor not working, Z28

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anyone aware of this?

sterile cairn
sinful gust
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oh wow bummer

thorny dune
ocean thistle
nocturne copper
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Hello , I am getting an error when entering the server. What is the solution? :

Disconnected : Connection Attempt Failed

mighty notch
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@torn heart help

ocean void
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has /sil sign command always been turned off on the 5x solo/duo/trio? i swore i used it here previously but it says no permissions and i didnt see a kit to buy that had /sil access

nocturne copper
hexed nimbus
nocturne copper
ocean thistle
ocean void
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wtf i think i need glasses

ocean void
thorny dune
ornate kettle
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guys can you add more vips on rustoria long please

stable bough
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!help

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how do i appeal?

thorny dune
finite river
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where can i verifie

thorny dune
mighty notch
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where o where is jacob

shy remnant
vague gyro
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MY BAD

honest yarrow
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how do we report a cheater?

slow lantern
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!ticket

marble mantleBOT
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Hey, @slow lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

slow lantern
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@honest yarrow

honest yarrow
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!ticket

marble mantleBOT
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Hey, @honest yarrow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

honest yarrow
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alright yeah i opened one in game

slow lantern
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It takes 1-3 business days for them to get back to you, they have alot of tickets to go through and only so many people who has access to them.

distant elk
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yes

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it got approved but im still banned

tall gulch
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is anyone else having a issue with sprinklers not giving water?

honest yarrow
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it's buggy as hell

tall gulch
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I tried turning the pump on and off

thorny dune
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Hey there, should be fixed and you can connect

tall gulch
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any idea on how to fix water berch 😦

thorny dune
honest yarrow
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industrial, elec and farm generally fucked on us main

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everything breaks/disconnects/disapears ALL the time

thorny dune
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If water isn't working however, we can take a look at this to see if we can get it moving again

honest yarrow
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worse on there than anywhere else by a long shot

tall gulch
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I am pretty sure its a rust bug in general I see people reporting the same thing from like 3 years ago but nothing recent but I have 0 clue why this would be happening im just going to try disconnecting and reconencting everything

thorny dune
tall gulch
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yeah im trying reconnect now but im ngl it just sucks cus we are pumping water like 10 squares

winged knot
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hi guys, it disconnects me from the server for no reason what to do

spark locust
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Hello, how do I make a ticket so I can speak to the admin?

thorny dune
thorny dune
spark locust
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anything else

winged knot
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it all

thorny dune
marble mantleBOT
thorny dune
boreal wraith
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@torn heart

tall gulch
# hexed nimbus

I didnt see this, Idk where it was posted at but thats fine I can change it to just water pumps but like water still isnt working at all it hasnt been removed or anything happened to it water isnt working.

tall gulch
hexed nimbus
tall gulch
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I did read the rules when I first started playing 2 years ago I dont reread the rules every wipe I play.

hexed nimbus
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It’s all in there so now you know what might be the issue

tall gulch
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So the water for sure is just being disabled by the server like thats why its not working? because There is a base right next to me pumping water just as far and its workgin for them and the water like will give me the wet effect just not the planters

vital arch
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@noble terrace yo

hexed nimbus
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There been water issues for ages all depends on placement. Try sprinklers on your planters instead of above

tall gulch
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I tried it on the plants and above the plants nothing seems to work

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I literally feel like ive tried everythign I disconnected everyuthing placed spriklers up down and nothings working

hexed nimbus
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Yeah no clue I always had the issue out of 4 boxes 1 or 2 would get no water

thorny dune
tall gulch
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ok

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If the water transport gets deleted eventually im fine with it I didnt mean to break the rules just didnt realize they got updated but I mean Idk how this hemp base is supposed to work like at all if water just doesnt work for me

hexed nimbus
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Try a tankertruck

frigid plover
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I am banned for hacking and have been for a while, i need to re appeal the dude that banned me was salty and was mad that i proved him wrong that i wasn't cheating and he banned me i even asked for a pc check and he still decided to ban me would i be able to re appeal? Please and thank you these servers are highly competitive and i've never cheated in them i have 3300 hrs and would love to re play the servers you guys have made.

wispy dirge
marble mantleBOT
#

Hey, @frigid plover

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hexed nimbus
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Fill at your pumps drive to base and connect to direct sprinkler line

tall gulch
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I can try that after I get home from work but would it be possible for any of you to like look at it to make sure there isnt some sort of issue like I know your busy but just for two seconds maybe

hexed nimbus
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Im not staff here so I can’t best is to make a detailed ticket and the can look at it

vital arch
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@noble terrace

frigid plover
# wispy dirge ?appeal - You can appeal on the website 🙂

I have already appealed and i feel that it was unfair and a little stupid by the dev that banned me it is actually making me mad that i got banned for hacking when i never was but i also would love to let you guys pc check me even if you guys don't want to I have nothing on my computer and never have i love this game to death please let me re appeal.

vital arch
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@noble terrace nvm

noble terrace
vital arch
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@noble terrace figured it out

noble terrace
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all good!

half latch
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yo can i report some one rage hacking hitting all headshot and knows where i am at all time

tall gulch
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@noble terrace do you think you might be able to take a look at something for me if your not busy

marble mantleBOT
#

Hey, @half latch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin osprey
#

i might need an admin for 10 x eu

tall gulch
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water issue on the server but I just wanted to get it like looked at because Idk if rust is having a issue or the server

vital arch
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@noble terrace if u get a report about me its bc im trying to join their clan, so dont ban

noble terrace
hexed nimbus
marble mantleBOT
#

Hey, @thin osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tall gulch
#

Us long

noble terrace
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What is the issue with the water?

tall gulch
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am I able to send a screen shot in this server?

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or will it time me out for a link to a ss

noble terrace
#

You aren't verified so you don't have image perms. Can you describe what the issue is?

half latch
#

/ticket

marble mantleBOT
#

Hey, @half latch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tall gulch
#

yes. I have water going into my sprinklers like I have verified that it is thousnads and thousands of ml going in and there is 0 water coming out like the planters are not getting filled my character gets wet from the water coming out byt its like it doesnt exist when it comes out. I just re did every connection and did every fix I can think and nothings working

noble terrace
#

There is nothing I can see on the server side, so it most likely is a Facepunch bug. Can you submit an F7 report to them? You can also do /ticket to make a formal ticket with us so we can look into it deeper.

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Do /ticket in game*

thorny dune
tall gulch
#

like plenty I experimented with adding more or less liek I put 10 around one single planter and it didnt work and I put one above a planter but its not just that like its getting water super slow its not getting any water Ive been tinkering for like 2 hours and they are all still 0ml

thorny dune
tall gulch
#

ok

dusky tapir
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hi i cant see the chat and i cant type in it idk why

jolly sonnet
#

guys why is there a lazer coming from the floor for no reason

half latch
#

@thorny dune can you help me with an rage hacker and aimbot

thorny dune
thorny dune
half latch
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i have but im having trouble like leaving my base all they are doing is door camping and roof campping

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and when we leave we get like headshot multiple time

sly oriole
#

rustoria small im unable to put sulfer in the tc anyone else have the same issue

oak bison
#

gotta love cheaters getting banned for "ban evasion" so their teammates can keep playing

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actually scuffed

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everyone just play on an alt and admit to ban evading before you are caught!

rose briar
dawn zephyr
#

this guys a nerd below me

dawn raft
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pls modsz

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MODS HELP

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HELP

dawn zephyr
#

help this man

boreal thistle
#

!appeal

marble mantleBOT
#

Hey, @trim dock

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

boreal thistle
#

We dont have global vip.

queen quest
#

I have a question i have submitted an appeal but i dont see it under my appeals. So do you have it or not?

steady crag
#

i cant interact with anything on main whats going on?

steady crag
#

im not disconnected but im like stuck in a base

jaunty grove
marble mantleBOT
#

Hey, @jaunty grove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jaunty grove
sterile cairn
#

ppl be occupying drones and not taking their shit out of it, i been trying to use 1 but this erik has 6 blocked

placid wyvern
#

got banned for hacking association?

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need help sorting this out

west osprey
marble mantleBOT
#

Hey, @placid wyvern

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

iron zinc
#

yo the vendor for diving stuff in us long is bug

near halo
#

This is how the server crashed by the way.

near halo
#

🤣

abstract owl
#

are electric furnases not working?

leaden blade
#

HELLo there

#

how do ticket cheater playing in server?

near halo
marble mantleBOT
#

Hey, @leaden blade

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

leaden blade
#

i do and i have also video clip

grim forum
#

Pretty bad lag on US Medium any staff able to investigate?

near halo
leaden blade
#

thank you iwill do now and please do something

near halo
#

Remember to upload in YT

near halo
fringe tree
leaden blade
#

why no one admins seeing this cheater?? he killed !!! all server WTF

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i uploaded video+ account hes details

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we are not one 2-3 man another group reported he also..

narrow garden
#

@fringe treeHello, I have been banned by the node. Can you help me check? Thank you.

marble mantleBOT
#

Hey, @narrow garden

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
# leaden blade why no one admins seeing this cheater?? he killed !!! all server WTF

Your ticket will be handled soon as possible. I understand your frustration, but depending on the Admin's schedule along with tickets being processed as it's received it may take a little bit to process. Additionally, the Admins will always review cases extensively to ensure they're handing out appropriate punishment. Calling out cheaters publicly may hinder this process ultimately. Hoping your ticket gets handled soon and wishing you the best ThumbsUporia

leaden blade
marble mantleBOT
#

Hey, @narrow garden

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

narrow garden
#

I think these can be found through the website

vital arch
#

@narrow garden yo i need help with smth

fringe tree
#

If you guys don't need support please take the conversation to #general

vital arch
#

@fringe tree yo

fringe tree
#

Hello

vital arch
#

@fringe tree there are some ppl that are suspicous

fringe tree
#

Suspicious?

vital arch
#

yh like they trippeling and knowing where we at

fringe tree
#

!report @vital arch

marble mantleBOT
#

Hey, @vital arch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

The admins will review it soon as possible and handle the alleged cheaters ThumbsUporia

lucid heart
#

eternal

#

can i get some help

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@fringe tree

fringe tree
lucid heart
#

okay

fringe tree
#

There is a command that you can input into your command that makes finding items easier on the ground though

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I could try to find it for you if you're interested ThumbsUporia

split urchin
#

an admin needs to clear a dome blip glitched on the ledge

lone gyro
#

i had a duo but he locked me inside my base and changed the door codes, how do i put new codes on it?

fringe tree
fringe tree
#

Especially if they changed it on the code lock

lone gyro
#

im locked on the inside of it lol

fringe tree
fiery reef
#

@fringe tree

fringe tree
#

!report

marble mantleBOT
#

Hey, @fiery reef

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

I greatly appreciate you reaching out to me regarding a cheater, but please make a report. Admins can't handle reports over Discord and it's required to at least make a ticket on the website or through in-game ThumbsUporia

#

Calling them out as well can lead them to turn off their cheats as well, I hope your ticket is taken care of soon as possible

potent surge
#

why has rust+ been disabled

fringe tree
golden saffron
#

How can I open a ticket?

fringe tree
marble mantleBOT
#

Hey, @golden saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

karmic spruce
#

Fishing sale isnt working

fringe tree
cobalt lichen
#

guys

fringe tree
#

Hello

#

Do you need help?

split urchin
#

Theres a Blimp stuck on the ledge to get up to Dome, you cant destroy or go through it

valid zealot
#

!report

marble mantleBOT
#

Hey, @valid zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cobalt lichen
#

I was banned 4 days ago and I appealed, today I learned that my ban was unbanned, but my clan also got banned because I was banned, can you unban them too?

willow relic
#

sorry I dont need help, but Im just wondering and I cant find a real answer. About how big does US small get on wipe day?

fringe tree
cobalt lichen
#

hmm but we got answer too late

#

Too many people have been banned and waiting is a bit tiring, we just want to play games

#

@fringe tree can you suggest another way?

fringe tree
#

I understand your guys frustration, but the ban can't be lifted without receiving an appeal. The Admin who issued the ban will review it soon as possible ThumbsUporia

cobalt lichen
#

but they are banned because of me

#

nah nevermind

#

ok i will talking my clans thank you for helping ❤️

hexed glacier
#

A account added me on steam clamming to be an admin telling me to vote for a rust skin for twitch drops is this a legit account?

unreal lagoon
#

!appeals

#

!appeal

marble mantleBOT
#

Hey, @unreal lagoon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marble mantleBOT
#

Hey, @hexed glacier

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

willow saffron
#

why did my whole team get banned

fringe tree
marble mantleBOT
#

Hey, @willow saffron

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

willow saffron
willow relic
hollow temple
#

hello i just got banned for playing with a hacker but i didnt know he was hacking. here is my steam id 76561199159361820 idk why i got banned

fringe tree
marble mantleBOT
#

Hey, @hollow temple

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

willow saffron
fringe tree
hidden thunder
#

hey guys, i was banned on rustoria US main for "playing with hackers" when i was dead asleep playing in a group known as OC "Owhl City" on Rustoria US main. I know you all try your hardest as moderators of the server, but the steps taken seem a little bit extreme given the circumstances of how a hacker infiltrated our group. To my knowledge they didn't touch our TC, were chinese (we have chinese players that play during our off hours to help defend offlines). The chinese stated that they bagged in another chinese player that went on roams with them. They had no idea he was hacking at all. I woke up to find our whole team banned for association because of a hacker that joined the team unbeknownst to more than 80% of our active players, who didn't touch our TC, get auth or anything on our doors. Our leader has i believe the literal #1 spot for playtime on Rustoria main and we have been nothing but helpful to help you moderate the server. She has nearly 10,000 hours. We've reported countless cheaters. Many of which have been banned. I wasn't even online during the banning, I had no idea they accidentally invited a hacker to our group. Do you have any thoughts, mods?

marble mantleBOT
#

Hey, @hidden thunder

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

Talk an admin through your appeal, moderators do not handle appeals / tickets.

#

Wishing you the best ThumbsUporia

dawn raft
#

@balmy cypress can u unban me

ripe slate
#

!ticket

marble mantleBOT
#

Hey, @ripe slate

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wheat fiber
#

Hey guys when someone gets banned for hacking, when do their bases just up and vanish? We just got a dude banned who's been actively cheating and taking our gear and we're curious on when his base just pops

ocean jackal
#

Can you take a look at this guy "small tit" on Rustoria Vanilla US Low pop? He just seems super fishy and level 1 steam profile, looks like an obvious cheater. tripled me bitch black night super long range

marble mantleBOT
#

Hey, @ocean jackal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

@ocean jackal Better don't call out if you think/know that someone is cheating

upper lark
steel drift
#

diving kit vendor doesnt work at large fishing village on US long - cant interact with it at all

sage fractal
#

BRUH WHY

near halo
dawn zephyr
#

@balmy cypress can you please unban my friend. were trying to play and its saying hes banned and to join the server and @ you

#

its @dawn raft

torn heart
#

not the place for this

bitter basin
#

no one for support?

fringe tree
bitter basin
#

in in the channel waiting for support i need to talk with someone

jagged flint
#

@minor temple

fringe tree
marble mantleBOT
jagged flint
#

76561199537459426

fringe tree
rotund venture
#

Can the administrator give me the complaint link 76561198301589811

hidden harbor
#

76561199198964376 What is the reason why he was banned from entering the server

marble mantleBOT
#

Hey, @rotund venture

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
#

Hey, @hidden harbor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

jagged flint
#

@minor temple

rotund venture
#

76561199228135510

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

i got banned for playing with hacker beacuse i had a hotel on rustoria us main

#

please review my appeal

smoky cape
proper hamlet
#

MY SCRAP HELI BUG !! HELP please

smoky cape
#

If you verify your discord on the Rustoria website, you will get a response from dms

#

If not, keep looking on the website for a response @near halo

rotund venture
#

.co eu mian X13 [图片]

#

种族歧视

sharp stump
#

How can i attach evidence to a ticket?

#

I do not see an attachment on the website

near halo
inland sundial
#

There are 2 blatant cheaters in US medium. Someone needs to look into this please.

#

<@&274971100184576010> ^

#

please its making it unplayable

#

<@&274971100184576010>

#

<@&274971100184576010>

gleaming cloud
#

Sup hoe @jagged escarp

#

Ego banned more players i bet ye

inland sundial
stark quiver
#

Why did you ban me? My teammates are still on the server
Appeal #54f00f

#

I am a VIP on this server

balmy cypress
marble mantleBOT
#

Hey, @inland sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
#

Hey, @stark quiver

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stark quiver
#

Thank you, the efficiency is very fast. You have unlocked it for me, and I will continue to support this server

inland sundial
warped zodiac
quartz hearth
#

@marble mantle help admin please what is this I can’t connect I have this error how to solve it Disconnected: Connection Attempt Failed

marble mantleBOT
quartz hearth
#

@marble mantle Thank you

frigid hull
#

Review ticket #6483ba pls <@&274971100184576010>

blissful herald
stray yew
#

Can you help me, I get a frieze every 2 minutes

blissful herald
stray yew
#

ok thank you

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vivid crow
#

@blissful herald

blissful herald
vivid crow
#

How do I send a picture? 😂

blissful herald
#

explain more

blissful herald
marble mantleBOT
#

Hey, @vivid crow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

blissful herald
#

and then you can send picture

vivid crow
#

ok

blissful herald
#

whats the story just epxlain

#

you banned, you need to report somebody

spiral jackal
#

I keep getting a connection attempt failedto toria SEA LONG

#

any help

smoky cape
marble mantleBOT
vivid crow
#

Yes, why was I banned?

blissful herald
spiral jackal
vivid crow
#

come to discord skylinegtst

blissful herald
marble mantleBOT
vivid crow
#

Do you want id

blissful herald
vivid crow
#

76561199014883218

hexed nimbus
blissful herald
vivid crow
#

ok

blissful herald
spiral jackal
#

Hello where can I whitelist myself

blissful herald
spiral jackal
spiral jackal
#

thats all

vivid crow
#

Tell me what you say

blissful herald
#

Private MSG

subtle cape
stoic belfry
#

@subtle cape can i get in a call with you

dreamy obsidian
#

fix sea long pls

gritty lichen
#

@fossil igloo
SEA Long's offline again.

silk walrus
#

any updates on SEA Long?

thorny dune
#

SEA Long is back online

silk walrus
#

@thorny dune is it possible to know how long was the rollback?

thorny dune
silk walrus
#

ty o7

gaunt dagger
#

Rustoria main lagging since restart

#

@thorny dune

#

any fix?

#

<@&274971100184576010>

lost pond
#

when is the next wipe?

faint bane
#

!ticket

marble mantleBOT
#

Hey, @faint bane

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sly egret
#

<@&274971100184576010> please help me I can’t log into the server because when I log in I get kicked because I’m banned but I didn’t violate the rules of the server I wrote a ticket on the website they told me that I was unblocked but that’s not the case I’m still blocked

marble mantleBOT
amber vector
#

The rollback is terrible

sturdy oracle
#

@shy remnant 76561198107687453 sir VPNban

winter hatch
#

!ticket

marble mantleBOT
#

Hey, @winter hatch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winter hatch
#

yo just made a ticket please get to it.

shy remnant
sly egret
#

76561199271666416

#

my acc

shy remnant
sly egret
#

okay thx

gaunt dagger
#

please fix SEA MAIn

#

@shy remnant sea main is so laggy

silver nimbus
#

open slots on eu long

shy remnant
marble mantleBOT
#

Hey, @silver nimbus

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

shy remnant
silver nimbus
#

admin do you work for free

shy remnant
silver nimbus
#

nice

winter hatch
#

yo please admin doi something to these cheaters can't even play

marble mantleBOT
#

Hey, @winter hatch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winter hatch
#

i did make ticket

#

us long

amber vector
#

The rollback is terrible 10x Rustria

raven bison
amber vector
raven bison
simple vale
#

Anyone can help me?

grim agate
#

can i please speak to staff

static flare
#

I keep getting kicked for hacking, but i have never played on the server before

winter hatch
#

YO ADMIN DO SOMETHING

steel wagon
#

yoooo auth is broken :(

winter hatch
#

I HAVE MADE TICKET AND YALL NEVER DO ANYTHIG YALL TAKE 1 DAY TO RESPOND AND THAT GUY IS GONNA BE OFF

grim agate
#

yo admin

#

Appeal #efbded

#

like paid for vip and now i cant play until this gets sorted??????

mortal tartan
#

<@&274971100184576010> please rustoria eu long vip stock open

marble mantleBOT
#

Hey, @mortal tartan

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

static flare
#

i need help

simple vale
#

My VIP isnt working in the server, bag timers, /kit pvp, ETC?

harsh flame
#

I put in a ticket for a blatant cheater if an admin can take a look

static flare
#

@thorny dune i need help, i have never played on the rustoria server before but i keep getting disconnected for hacking

thorny dune
little prawn
#

i cant buy things for diving on rustoria us long. 2 players tried they cant also (big fishing village)

calm panther
#

hello, I want to buy a vip

thorny dune
thorny dune
calm panther
thorny dune
calm panther
#

how long to wait approx

hexed nimbus
broken dirge
#

Why the shop for diving tanks is not working on Eu long at Large fishing

maiden arrow
#

I want buy vip

#

But is out stock

hexed nimbus
maiden arrow
#

؟

hexed nimbus
maiden arrow
hexed nimbus
urban oak
#

Any admins on?

torn kite
#

does the long Rustoria eu server have 5 minutes to rejoin the server if you disconnected to rejoin without queuing

urban oak
#

Plate do i create a ticket or do I just drop all support here?

gloomy sparrow
urban oak
#

just joined SEA long, Insta banned...

steady oxide
# gloomy sparrow no

why, when I crashed due to "time out" and there were 150 queues on the server, I managed to log in without a queue

gloomy sparrow
marble mantleBOT
#

Hey, @urban oak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

urban oak
#

Thank you

gloomy sparrow
steady oxide
gloomy sparrow
whole veldt
#

My VIP suddenly aint working when rejoining after idle? I'm hitting 225 queue on EU long and i def have VIP for it :-)?

tulip crow
#

any admin able to explain why my friend and I living in the same house and he has 50 ping to sea long and I have 250

thorny dune
livid moat
#

Berch

#

help!!!!

near halo
#

!apeal

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

livid moat
#

Yesterday I played on the server with my team, today I go in and get banned for playing with a cheater, but my team is playing calmly

#

@thorny dune

#

I have 6,000 hours and my friend has 6,000 hours too

near halo
#

Anyone checking ban appeals??? my base is decaying bro

livid moat
near halo
#

amazing support

#

my base is going to fully decay...

whole veldt
#

where is it slabu i'll refill hehe

raven mist
#

And its sunday

near halo
#

amazing

#

i can get my whole wiped fked cuz of the lack of active staff members

#

rustoria moment

livid moat
#

ADMINS CHECK MY TEXT

#

Yesterday I played on the server with my team, today I go in and get banned for playing with a cheater, but my team is playing calmly
@thorny dune
I have 6,000 hours and my friend has 6,000 hours too

raven mist
livid moat
raven mist
marble mantleBOT
#

Hey, @livid moat

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

livid moat
near halo
#

how isn t it their job as an official server?

raven mist
near halo
#

not necesary to disclose here

raven mist
#

Alright so be patient untill your banning admin reviews it

near halo
#

whats even the point if the base will decay by that time

raven mist
#

Hey, maybe you’re lucky its reviewed today. Who knows

near halo
#

today

livid moat
#

@raven mist WHAT?

#

WTF??????

#

<@&274971100184576010>

raven mist
#

Breathe in, and out. Relax

livid moat
#

Check my screen

raven mist
#

Yes, did you wait 10 mins before connecting as berch fixed it?

livid moat
#

How did I get unban?

raven mist
#

My guess you kept spam connecting

#

Wait 10-15 mins and try again. Dont connect

livid moat
#

How did I get unban?

raven mist
#

I dont know, im not staff

livid moat
raven mist
#

Okay great, whats the issue?

livid moat
#

What was I banned for?

raven mist
#

Probably VPN or wrongly linked to something

#

It happends

narrow garden
#

over the line SEA long obvious hacker

marble mantleBOT
#

Hey, @narrow garden

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven mist
#

^

narrow garden
#

I have reported that I need the administrator to view his perspective. He is currently fighting, why can he continue playing?

raven mist
narrow garden
#

The reason why I sponsor VIP is because .co actively punishes hackers

raven mist
narrow garden
#

I will wait,Goodbye

gaunt dagger
#

<@&274971100184576010> any update on sea main lag?

ornate kettle
#

add more vips on rustoria eu long pls

tepid rain
#

when vip restock on eu long

rain wolf
#

please add vip on rustoria eu long

fringe tree
marble mantleBOT
#

Hey, @ornate kettle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

fringe tree
fringe tree
wispy loom
willow karma
#

VPN banned

#

How can I do

hollow badge
#

Where is admin

fringe tree
marble mantleBOT
#

Hey, @willow karma

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
tame vessel
#

bruh

#

can i get the fucking dono role?

shy remnant
marble mantleBOT
#

Hey, @tame vessel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

tame vessel
#

i have linked

vocal quiver
#

how to report player

hexed nimbus
marble mantleBOT
#

Hey, @vocal quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

half mural
#

Is there any management

#

Is there an administrator online

hexed nimbus
#

whats the question so the can better help you

cedar fractal
#

Why does the POS server kick me every time someone kills me

#

....and then put me back into Q. I though we are past this shit

still nest
#

why does the player slot drop from 320 to 275 in SEA Long. The Queue is long.

cedar fractal
#

i was in the game...should have 5min grace even if the admins kick me for their nevereos reasons to help their buddies get in

#

why do i get kicked when i get killed... fissy shit

cedar fractal
#

so rust magic

raven mist
#

Why would they kick you? Theyr an official server. Doing this would be very risky lmao

#

Thats a first

cedar fractal
#

so why does it happen when i get killed

#

every fking time

raven mist
#

No idea? You’re the first

cedar fractal
#

very frustrating

raven mist
#

But instantly thinking that admins kick you is wild

cedar fractal
#

not waiting for 50 player q again

#

maybe give a real server a chance

raven mist
#

Whats a real server for you?

cedar fractal
#

one that doest kick you when u get killed

raven mist
#

U do you, you seem like a very negative grumpy old man! But good luck 🙏

cedar fractal
#

nice personal insults... matches with the server well. garbage

raven mist
cedar fractal
#

what would u say..id hope u arent admin cos ur a pos

raven mist
#

Oh yeah. And theyr also only kicking you and targetting you probably

#

I wouldnt directly come at the admins and talk negative about them or the server

cedar fractal
#

whats your answer...since ur so smart

#

yeah ud rather suck cock

raven mist
#

Work it out with them. Theyr here to help you

empty gazelle
#

Hello, I was entering the server and it was done by unresponsive and it didn't save the queue. Could I bypass the queue?

raven mist
#

Ah, here are your true colors. Have a nice one grumpy man KEKL

cedar fractal
fringe tree
fringe tree
cedar fractal
#

i already stated my concern

raven mist
raven mist
cedar fractal
#

stop kicking me on death and then forcing me into q

#

no 5min grace either

noble terrace
#

We don’t kick players

raven mist
#

Yes , im sure theyr kicking you

half mural
#

Is there an administrator online

noble terrace
#

If you’re getting timed out that’s most likely due to EAC errors

raven mist
#

Lets kick the most grumpy old man

cedar fractal
#

only on death...doubt it

noble terrace
#

I mean nothing we say is going to change your mind at this point

cedar fractal
noble terrace
#

But if we were actually kicking players we would lose official status pretty quickly

raven mist
cedar fractal
noble terrace
#

Argue in DMs, not in the support channel please

raven mist
cedar fractal
noble terrace
cedar fractal
#

your supposed eac time out that only happens on this server

hexed nimbus
noble terrace
#

Can promise you it is not only here. You can try verifying game files, restarting your router, etc. If it continues happening you can make a #network-support-old ticket

cedar fractal
plain sparrow
#

hey

#

we just grouped with someone random in the game and got banned

#

"playing with hacker"

marble mantleBOT
#

Hey, @plain sparrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

potent surge
noble terrace
plain sparrow
#

thanks i created the appeal

#

we are also waiting for support in case anyone can help us quick. we were roaming

jagged aspen
#

<@&274971100184576010> can someone please join support

maiden arrow
#

VIP when in stock

near halo
#

is eu no bps 10x down?

shy remnant
marble mantleBOT
#

Hey, @maiden arrow

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

strange saffron
#

Any admin that could enlighten me on a rule rq?

#

Logitech or any software mouse Lua Scripts for recoil

fresh crane
#

I can't connect to EU 10x no bp

cerulean oriole
#

EU 10x went down

strange saffron
#

cheating or not?

noble terrace
strange saffron
#

ye so does a mouse software count as well

noble terrace
strange saffron
#

since its technically build into the mouse not a 3rd party

noble terrace
#

Then yes

crude ruin
#

If not, no

jagged aspen
#

hey
we got banned on eu small for playing with hacker
but we didnt know he is cheating he was just our neighbour we invited to team so we can be allys
I also have video proof shadowplays etc
is there anyway we can talk to an admin and show him the footage etc so we get unbanned
through support ticket it would take a long time + we wont be able to proof****

noble terrace
strange saffron
#

Well then y the fuck are the admins braindead enough to not ban people who use it, when i have full proof someone is using it??

crude ruin
noble terrace
marble mantleBOT
#

Hey, @jagged aspen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

noble terrace
jagged aspen
#

is there not a way to do it now through talk ..

noble terrace
#

It's always worth reporting so we can investigate

strange saffron
noble terrace
bleak bone
#

Hey admin rustoria 10x eu problem? not joinned.

noble terrace
strange saffron
#

@noble terrace contact me in dm rq imma send you the proof and you tell me

bleak bone
#

connection attemp failed problem?

noble terrace
strange saffron
wispy dirge
shy remnant
plain sparrow
#

@noble terrace I understand that but I find it unfair. Inviting neighbours to not kill each other and just to help every now and then. How are we supposed to know if this guy is cheating or not?

glossy trellis
#

why can't I connect to the x10 Europe server?

strange saffron
#

oosp

crude ruin
glossy trellis
#

ok thank you

plain sparrow
#

He wasn't even living in our base

shy remnant
restive bear
#

when the 10x eu coming back up

lethal crown
#

can i get som help plz

plain sparrow
#

Yeah but this rule is a bit unlogical

lethal crown
#

i was playing eu 10x i den it kicked me out and i cant rejoin

noble terrace
plain sparrow
#

How are you supposed to know if you're breaking the rules?

strange saffron
plain sparrow
#

So you're saying we just shouldn't play with anyone in the server

noble terrace
noble terrace
strange saffron
#

send you a dm 😉 you tell me

lethal crown
#

@glossy trellis xD

fresh crane
jagged aspen
#

is it really that hard to just get an admin to talk to us preferably the one that banned us so we can enjoy our sunday XD

crude ruin
faint lynx
#

I have 400 ping on rustoria br long, they told me I should come here and complain

plain sparrow
#

fr, we weren't even running around with this guy

lethal crown
#

ooooh oki @crude ruin :3

shy remnant
plain sparrow
#

we were underground while this guy was roaming around the whole map

shy remnant
jagged aspen
#

yes we understand that but we wanna talk to the admin that banned us so we can revert the ban w

raven mist
jagged aspen
#

why do we need to wait 1-3 business days

#

thats really shit

crude ruin
#

its the same for everyone

shy remnant
cerulean oriole
#

EU 10X is still down. Is anyone looking into that?

shy remnant
lethal crown
#

yeah @cerulean oriole

#

same her ;.;

plain sparrow
#

really frustrating situation

#

especially when we sit in germany and this guy apparaently lives in shanghai china

ripe nimbus
#

the 10 x is down or im banned?

shy remnant
#

I understand, but the only way to resolve this is through the appeal website

shy remnant
ripe nimbus
#

ok ty

pine marlin
#

5x died too

strange saffron
#

again ahah

#

10th time this week

sour venture
#

bro

fringe tree
sour venture
fringe tree
dreamy plover
#

I haven't played on your servers for a long time, but when I logged in today, I realized that I was banned. I have no idea why I was banned. I have 4.5k RUST hours and I have never been banned from any server.

#

can you help me?

sour venture
dreamy plover
marble mantleBOT
#

Hey, @dreamy plover

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vague gyro
#

what time is moday wipe for tmr?

#

monday

earnest turtle
#

can i talk to an admin about a ban?

#

not able to appeal on site

hexed nimbus
earnest turtle
#

2 years ago

#

maybe 3 now

hexed nimbus
#

then you prob allready made one i guess and that got denied ?

earnest turtle
#

long long time ago maybe

#

dont remember

hexed nimbus
#

what does it say when you try to appeal on the website ?

earnest turtle
#

not able to appeal

hexed nimbus
#

only that ?

earnest turtle
#

yes

hexed nimbus
#

odd as normally it would say allready appealed or not banned or something like that

earnest turtle
#

just want to talk to an admin, i dm'd one a while ago and he just stopped responding

hexed nimbus
#

well gl i guess

earnest turtle
#

thanks

stuck forum
#

Hello

#

I’ve been banned in a server, and idk why, it says something like play with hacker, i played with a friend and he was lagging so idk what I can do

marble mantleBOT
#

Hey, @stuck forum

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stuck forum
#

!appeal

marble mantleBOT
#

Hey, @stuck forum

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zealous flame
#

Hello, my US LOING vip does not seem to be working

zealous flame
#

LONG*

#

dont seem to be getting any support in payment support

raven mist
zealous flame
#

roger

hexed nimbus
wispy dirge
warm lynx
#

when will I be unbanned ?

#

76561199055535152

#

this is my steam Id64

noble terrace
#

After waiting, you should be able to play

warm lynx
#

ok thx

ornate kettle
#

admins can you add more vips on rustoria long please

warm lynx
#

@blissful herald check your dms pls

earnest turtle
#

@noble terrace mind if i dm about my ban?

indigo dune
#

!appeal

marble mantleBOT
#

Hey, @indigo dune

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

noble terrace
abstract owl
#

tell me why tf does fucking eu long have 450 pop 230que and us long 600 fucking pop whit 80 que?????????????????????????????????????????????????????????????????????????????????????????????? ADMINN?????????????????? FIX???

indigo dune
#

got banned for no reason bro

#

so frustrating

noble terrace
indigo dune
#

appearntly the solo we invited to team so we didnt kill him was cheating so ig that makes us cheaters

noble terrace
indigo dune
#

yes sir i did

noble terrace
indigo dune
#

yes that

#

but he says he wasnt cheating

noble terrace
#

Can promise you he is lying

indigo dune
#

and was just mass reported so we got banned?

noble terrace
#

That is not how that works

#

He was cheating

indigo dune
#

how was he cheating?

noble terrace
#

By cheating lol

#

We don't give details beyond that

indigo dune
#

can i ask he seemed legit to all 2 of my teammates that i was talking to

#

alright id just like to understand why, it was a mistake obvisouly but we dont deserve to get banned for not knowing that

wise fractal
#

is there any admin here???

noble terrace
#

There is a lot that admins can see that you wouldn't be able to

noble terrace
indigo dune
#

well i promise you if you talked to us in a vc we'll tell you

wise fractal
#

we would seriously need the admin to look into a few of the players

indigo dune
#

its not fair what so ever

#

we had no idea

wise fractal
#

i need admin support please

indigo dune
#

the "cheater" is claiming he just got banned for 3 days and will come back

marble mantleBOT
#

Hey, @wise fractal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

indigo dune
#

if you were watching the team youd understand more

wise fractal
#

ghx

noble terrace
#

He is permanently banned from Rustoria

indigo dune
#

and so are we?

noble terrace
#

No, your ban is 7 days

indigo dune
#

doesnt seem fair but i understand the cheater part

noble terrace
#

Association bans are temporary unless they are severe or recurring

indigo dune
#

we just kicked him from discord

#

we wernt aware thanks for clarifying

#

thats what hes saying

#

seemed chill and everything and legit oh well

noble terrace
#

Since I was the one who banned him, can assure you I have proof

#

He is a liar and a cheater

#

Block him and do not play with him again

indigo dune
#

yes sir alr done

#

sorry

noble terrace
#

No need to apologize

indigo dune
#

maam i didnt even realize

noble terrace
#

Oh you're fine lmao

indigo dune
#

no i meant i said sir twice rip

noble terrace
#

Yeah I know it'

#

it's fine*

#

😂

indigo dune
#

alr alr well thanks for the help

noble terrace
#

Sure