support

[thorny whale]

my area is getting ran by blatant cheaters

[raven mist]

Thats not how it works, wait untill its getting reviewed.

[thorny whale]

how long

[delicate flame]

please

[subtle cape]

It will be looked at asap

[raven mist]

Whenever its your turn?

[cobalt peak]

rustoria us 5x

[raven mist]

Use the /ticket option ingame

[delicate flame]

What is the time interval? will they have time to unban today? I would like to play today while I'm free

[raven mist]

This is a support channnel

[winged bough]

oops

[subtle cape]

Very situational, can't say for sure

[thorny whale]

1 second

im getting raided

[lyric basalt]

LOL

[thorny whale]

drag

[delicate flame]

and where will the answer come from? I have connected the discord

[raven mist]

** wait untill they get to your ticket**

[azure depot]

when the next vip stock eu long?

[subtle cape]

Then on discord and on the website

[subtle cape]

When someones VIP runs out

[sterile cairn]

[sudden charm]

An admin is urgently needed, banned on the us server writes 2 months ago they just banned, the admin is broken, I want to play very urgently. I can give you a steam ID. Well, this is a mistake for the 3rd time such a situation

[subtle cape]

!appeal

[marble mantle]

Hey, @sudden charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden charm]

I have already written an appeal, I want you to consider it faster because this is another mistake

[subtle cape]

It will be looked at asap. We are very busy currently

[sudden charm]

I can give you a steam ID

[subtle cape]

It's like a super market where all the lines are full

[sudden charm]

Well, if the supermarket fails, of course there will be queues

[ionic mortar]

but if I got 80+ years I got fast pass?

[sudden charm]

If I like a supermarket and want to buy a chocolate bar, it’s not my problem that the terminal doesn’t work.

[subtle cape]

Yeah we have all of our cashiers working and everyone will be served as soon as possible. We will get to them asap.

[sudden charm]

If I like a supermarket and want to buy a chocolate bar, it’s not my problem that the terminal doesn’t work.

[subtle cape]

Yeah, elderly permissions

[delicate flame]

Are you unable to consider an appeal at the moment? Appeal #f9d273

[sudden charm]

Why have I been banned by mistake 3 times already??

[subtle cape]

Yes, I am currently looking at other tickets.

Please be patient

[sudden charm]

Well, this is a mistake brother brother mistake writes 2 months ago on us I didn’t play there even I’m from EUROPE

[sudden charm]

Steam ID 76561198184639862

[sudden charm]

Damn, the ping was 160, and in the end I got a ban, what a day

[ionic mortar]

ohh damn

so you got banned for ping

thats a new one

[sudden charm]

I live in Ukraine, and there are troubles in my life (((

[sudden charm]

?

[ionic mortar]

so still, you got banned for ping???

[sudden charm]

I just rebooted the router

No says hacking

[sudden charm]

.

Steam ID 76561198184639862

This is not 1 time, but 3 times

[delicate flame]

I'm from Russia, but I don't use cheats, but I have very bad Internet in my city in Russia, and ping is often

[thorny whale]

@lyric basalt

can i explain

[ionic mortar]

you too banned for ping?

[ionic mortar]

did he give you a answer and you didnt like it?

[delicate flame]

When trying to log on to the server, he writes disconnected: hacking, but if there is an opportunity to get banned due to ping, then maybe for this reason, because I have a big ping

[ionic mortar]

cant get banned for ping

[thorny whale]

nah

[ionic mortar]

!appeal

[marble mantle]

Hey, @delicate flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate flame]

Appeal #f9d273

[ionic mortar]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate flame]

okey

[sudden charm]

Can you do it?

[subtle cape]

Nope

[ionic mortar]

https://tenor.com/view/paybolt-payboltarmy77-payboltarmy-payboltwait-gif-24380785

[sudden charm]

ok

[lime mango]

How do i open an Ticket?

[wispy dirge]

?ticket

[marble mantle]

Hey, @lime mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lime mango]

Que isnt moveing, ben in que my intire day and now when im at 36 it takes like 1hour to progress 1.

[wispy dirge]

As people leave the server you will progress through the queue, give it some time 🙂

[lime mango]

time? ben in que since wipe😂

[marsh halo]

Im stuck at 10 players in front of me while the queue keeps going for my friends, anyway i can fix it without reconnecting to queue? 🙂

[sudden charm]

You see, I was banned 3 times by mistake, it feels like they are deliberately flogging the game for me, there is all the proof that the same situation happened 2 times, it says hacking and that’s it

[sudden charm]

and why should I spend 5+ days?

[proud ermine]

Hi. I am trying to connect to the server but I just briefly see a screen of me sleeping, then it just says "disconnected: hacking" as an error message. Any ideas?

Playing in an esports café now as Rust did not work on my Macbook post-force wipe (Facepunch is looking into it)

[sudden charm]

Frienddddd why?

[safe night]

pls refill eu long vip

[ionic mortar]

im no admin so I cant tell you

[sudden charm]

Well??

[sudden charm]

Asdipi — Сегодня, в 0:41
No, I am going to sleep. It will be looked at.

It’s clear what the attitude is

@toxic shard

Can you help me?

[serene totem]

any admins on?

[simple yoke]

any admins eu low pop?

cheater has clipped through walls into our base

[marble mantle]

Hey, @simple yoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sudden charm]

The ticket is reviewed within 3 days, but since the ban was received before the weekend, I will wait 5 days, why? I have to wait 5 days because of the laziness of administrators who carelessly squeeze out bans, or the system, why is this happening to me 3 times? Even in the dialogue, the Administrator writes that I will look at the tickets now, and in the end he writes that he is tired and going to sleep, how should I understand?????????

Played 5,200 hours in the game, I don't want to play, even with such an attitude, honestly, there are problems in life, but the game is also going.

https://steamcommunity.com/profiles/76561198184639862/

[ocean thistle]

You're good to connect in 15 minutes :)

[sudden charm]

Don't you understand what?

[ocean thistle]

I fixed it

You're welcome :)

Please do wait 15 minutes for the fix to sync though

[sudden charm]

I can play?

[ocean thistle]

Correct - after 15 minutes

[sudden charm]

Thank you very much, it’s like I was born again

[ocean thistle]

No problem at all

[serene totem]

hey, any chance you could look into mine :C ?

[ocean thistle]

I responded to your DM :)

[thorny whale]

can you look at mine too please? :)

@ocean thistle

[ocean thistle]

Let me handle this other one first and I'll try to get back to you

[thorny whale]

Thank you so much :)

[ripe sigil]

why cant i use chat i hav eit turned on, and i get server messages and team messages, none from global chat though, i reinstalled game as well.

[lapis bison]

!report

[marble mantle]

Hey, @lapis bison

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean thistle]

If you created a ticket reporting someone - we will get to it ASAP. Most of our admin team who are active do not check Discord when we're on duty

[thorny whale]

Nope, it was a ban appeal

[ocean thistle]

Oh gotcha, what's your steamid?

[ocean thistle]

go to F1, type "mutelist". then type "unmute X" x, being whatever number correlates to Rustoria on that list

[thorny whale]

did you see my reasoning?

[ocean thistle]

I do, it's the one you also see when you tried to connect to our servers

[thorny whale]

https://steamcommunity.com/profiles/76561199696825917/

the gameban was like 6 months ago, near on a year i thought id be fine to play

you can pc check do whatever i dont mind

[raven scaffold]

Hey Hai, me and my team were using the LFG, and then this person @near halo and her duo claimed they wanted to team with us, then when they logged in they insided, stole everything called us dumb N words then left the call and taunted us. Is there anything you can help with in this type of situation?

[ocean thistle]

Almost! You'll have to wait another 30 days and you should be good to go unless you have anymore game banned accounts. I do suggest you being honest in your appeal when that happens. We are able to verify and double check everything

[thorny whale]

really 30 days? it was like 6 months ago and to be honest i just want to play

[spring mirage]

@ocean thistle w

[ocean thistle]

Unfortunately, insiding is part of the game. It's a hard lesson to learn. Never trust anyone in Rust :/

[thorny whale]

its the only game banned account and i didnt even cheat it got sold on some russian market..

[spring mirage]

when vip coming for the servers

[thorny whale]

but it was near on a year ago

[ocean thistle]

I believe your game banned account is 150 days old. We have a rule that it needs to be 180 days (6 months) if it's the only one. And of course it wasn't game banned on our servers.

[thorny whale]

no it wasnt you can check

[ripe sigil]

can i report some1 from lfg that insided?

[thorny whale]

insiding is part of the game cant really repot

[ripe sigil]

but u can limit their use of the lfg channel?

[ocean thistle]

Sure, can you send me the steam?

[thorny whale]

yeah ofc

is that for all modded servers, after 180 days i can play them?

[ocean thistle]

After you create an appeal and it's been resolved/verified

[ripe sigil]

@ocean thistle any1 chance ppl using lfg channel will be unable to if they are caught insiding?

[thorny whale]

i mean not just rustoria, wb e.t.c

[thorny whale]

insiding is part of the game man

[ocean thistle]

Oh I have no clue. Different servers have different rules

[thorny whale]

i just want to play, and ngl its not fair at all

i didnt get it gamebanned its just unfair

here btw : https://steamcommunity.com/profiles/76561199194386129/

[ocean thistle]

yeah it's 150 days since the game ban. you have 30 days to go

[thorny whale]

and the gameban isnt on your servers right

[ripe sigil]

stop im not talking to you lol

[thorny whale]

?? they already answered

[ocean thistle]

Correct

[thorny whale]

30 days

is there no possible way you could make a exception?

[ocean thistle]

No sorry. Rules are rules

[thorny whale]

Fair enough

Can you possible add a notice for my account then to prevent bans again in the future

[ripe sigil]

@ocean thistle i was temp banned for playing with cheater but i am unsure really as i wasnt even online when the ban happened. I played 2 diff rustoria servers as well so idk what to do i appealed it

[ocean thistle]

As long as you secured your account with 2FA and don't click any suspicious links (even if your friends send them to you). You should be good. Also, if you don't cheat of course.

[thorny whale]

no i dont, just maybe they see the low hours or possible the old gameban and ban me again

[ocean thistle]

We only ban when we're 100% confident

[near halo]

lol insiding is fun @ripe sigil @raven scaffold

Daniel Wipelberg on youtube pro insider channel haha

[thorny whale]

it wasnt even like a suspicious link, it was a close friend id known for years that i trusted and then sold my account LMAO

[wet ore]

How long does it normally take for an unlink request to be looked at? I made one almost 2 days ago on the website

[ocean thistle]

Unfortunately no, please do be more careful in who you choose as teammates. Guest codes are great for this!

[thorny whale]

@ocean thistle 😭

[hollow temple]

<@&274971100184576010> i need help im on rustoria us long fishing village and the shop keeper isnt worker

[near halo]

if u guys use guest codes we will just seal the base or put shop fronts haha thx 4 base

[ocean thistle]

Rust Bug :( it came with the new update

[hollow temple]

can u help me buy my diving gear>

[ocean thistle]

[hollow temple]

why?

[thorny whale]

@ocean thistle also regarding warbandits, if im banned from the discord how can i ask them about the gameban policy

[ocean thistle]

I don't know... I'm not on their server either. Maybe they have a website?

[thorny whale]

yeah, but theres no way to contact them

could you possible ask for me?

[ocean thistle]

It's your account, you gotta handle it. Try to create a new discord and explain the entire situation. It may not work as you were probably banned for a reason.

[thorny whale]

i just want to know if theyre policy is also 180 days

[wet ore]

Going to take a wild guess and assume it'll be a while

[thorny whale]

i got banned for being toxic in their discord when the servers where out of their minds

[ocean thistle]

It depends on our availability. It's force wipe and we're inundated with a bunch of tickets and other issues. We will get to it as soon as we can!

[wet ore]

I understand. Was just kinda curious, that's all

[thorny whale]

thanks for the help @ocean thistle <3

[ocean thistle]

No problem. I wish you the best of luck. Let me know if you need anything in 30 days :)

[thorny whale]

do you get paid as a admin and yeah i will thank youu

[ocean thistle]

I volunteer my time here haha

[thorny whale]

ah fair enough

@uneven hornet

[chilly goblet]

Ok not wanting to refund my VIP is completely OK
But don't lie to me and pretend like you haven't heard any complaints about players getting insanely high ping randomly when connecting from EU on your servers.
I really don't enjoy playing rust as a PowerPoint

[ripe sigil]

I wasnt even online? i did not make a decision? so how can i be banned for this

[quasi cedar]

where to make ticket ?

[abstract geyser]

i did eveything to get the loyal title but havent gotten it

[lucid magnet]

Why is it that force wipe update was supposed to give a 5 minute grace period why is it i have dc'd twice once just now and yesterday 4 hours into wipe and both times I have been thrown back in q

[timid night]

same, timesout after waiting in Q for 2 hours gg

thx

[lucid magnet]

<@&274971100184576010>

[ocean thistle]

Please refer to our announcement #announcements message

!ticket please make a ticket

[marble mantle]

Hey, @high plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[high plover]

took all of the comps i dont even care anymore

[obtuse stirrup]

fishing village cant interract with the stuff guy to buy flippers etc, this is rustoria us long in O2

[turbid shoal]

.

[tight field]

is any admin able to help me? ik rust made the new update where if u crash it should be able to let me load back up. game just crashed in us long and now its making me wait in que

!ticket

[marble mantle]

Hey, @tight field

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tight field]

<@&274971100184576010>

[radiant maple]

why was I banned?ъ

unban me quickly

[radiant maple]

...

I was banned for no reason!!!

after global wipe

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @radiant maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tight field]

is any admin able to help me? ik rust made the new update where if u crash it should be able to let me load back up. game just crashed in us long and now its making me wait in que

[radiant maple]

already submitted doesn't help

[gloomy sparrow]

It does tho

[radiant maple]

and how long should I wait?

[tight field]

plate can u aswer me or atleast tell me yall cant do anything

[radiant maple]

Why do I have this problem after every global wipe???? fix it

[gloomy sparrow]

standard response time is 1-3 business days

[radiant maple]

Now I have to wait 2-3 days for every global wipe to unban me???

[gloomy sparrow]

#announcements message

[warped robin]

Administrator, I have been banned by the node. Please review it.

[oak bison]

is there anyway to know if someone got banned from a server?

[dusty cobalt]

my game just crash when i building my base, can i skip de queue?

[warped robin]

yes@dusty cobalt

If you can restart the game within 5 minutes

[slow lantern]

negative, only with VIP

[dusty cobalt]

Are the VIPs sold out?

[slow lantern]

you would have to check the website

they become available as other peoples expires

[dusty cobalt]

the VIPs were sold out, I really needed to buy one urgently

[rose briar]

Unfortunately you will have to wait until it becomes available you can get notifications when a VIP comes into stock from #vip-stock-role-assign and you will be alerted based on the server you choose as your role in the #vip-stock-alerts

[north cipher]

i need admin

[abstract geyser]

can i get someone to verify my discord booster and joining the discord so i can get the loyalty kit because everytime i go to auth it says i only have twitter and steam

[warped robin]

@gloomy sparrowAdministrator, I have been banned by the node. Please review it.I have never played EU long before

[onyx flax]

You can play your servers with a 30 day old gameban?

[noble terrace]

No

If you have 1 Rust game ban and you did not get it while on Rustoria, you have to wait 180 days before you're able to play here on an alt

If you have 2, you have to wait 365 days

[near halo]

https://medal.tv/games/rust/clips/i1foQ4c2CagRm6ADN/d1337ZpXF6jx?invite=cr-MSw4Y2YsMjIyNjYzMjk5LA

This is the scrappy glitch with the new update

[idle sky]

hmm my network issues untill now still not fixed yet ..

[sterile cairn]

[narrow garden]

@noble terraceMay I ask what is the website for account appeal

[queen pendant]

/report

[marble mantle]

Hey, @queen pendant

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[narrow garden]

thank you

[raven turret]

hello, so i dc from rust whle playing rustoria main isnt it suppose to save ur spot in game for 5 min to load back in?

because its making me wait queue again

[slate bobcat]

try gearup booster worked for me

[narrow garden]

@noble terrace Please review my ban appeal, I really need to return to the game as soon as possible.

[near halo]

^^^ me too please

wait I actually need help im not sure why or how I was banned

was banned on us small 6 months ago but I have not played the game in 3 years

also have no history of playing us small

@torn heart can u check out my ban please?

[daring glen]

Please restock Rustoria US Long. Why so many EU

[maiden arrow]

BRO I JUST CRASHED AGAIN

WHERE IS THE VIP BRO

[hidden lodge]

can i talk to some admin

[maiden arrow]

IT SAYS RESROCKED AND WHEN I CLICK IT ITS NOT IN S TOCK AGAIN

bro i crashed in safezone ..

im gonna lose everything on me bc of this shit

[fleet nebula]

shop keeper at large fishing not working

[maiden arrow]

bro im gonna lose my kit bc i crashed in outpost and theres no vip so i cant even get in dude

CAN U PLEASE RESTOACK US LONG

[near halo]

<@&274971100184576010>

I need help

[hidden lodge]

can i talk to a admin ????

[near halo]

<@&393554009799000064>

[molten flicker]

yes?

[near halo]

can I talk to anyone about my ban

I can send u my appeal number

Appeal #e6bb0f

I need help regarding this ban

[maiden arrow]

@molten flicker bro i crashed in outpost theres no more VIP and im at outpost

so my shits cooked???

i spent like 600 scrap there bro

[fleet nebula]

@molten flicker shop keeper at large fishing (eu long) not selling anything

[molten flicker]

you should talk to admin at our support website and get the answer from there

[near halo]

I have tried and submitted a ticket

40 minutes no answer

[molten flicker]

I'm sorry to hear that, but I can't help you with

[maiden arrow]

bro??

so i lose all my shit bc my shit crashes in outpost i cant control that

the scientest are gonna kill me and my body is gonna despawn

[molten flicker]

make a ticket so we can look into it

[near halo]

Hey Olan can you get an admins attention for me? I cant get anyone to help me

[fleet nebula]

i made ticket bug report

[molten flicker]

the standard respond should be 1-3 business days

[near halo]

bro what

I might have to wait 3 days for a ban that I dont even understand how it happened

I didnt even have rust installed when I was banned

Can you look at my ticket and get me unbanned faster if I prove that I had nothing to do with the ban?

[molten flicker]

usually faster, admin work through appeals in the order they came in, they will get to yours asap. I would appreciate your understanding and patience in the meantime

[fair wedge]

cant make a ticket ingame

doesnt work

[molten flicker]

Did you try to type it in the right format?

[fair wedge]

it worked i sent it on the website

[near halo]

yo put rustoria us main vips in stock one more time plz

https://tenor.com/view/vip-sparkle-text-bling-gif-17806104

[maiden arrow]

and put us long in stock

[near halo]

why these admins being stingy w the vips

[maiden arrow]

IM SAYING BRO THEY MAKING MONEY JUST OPEN MORE SPOTS

[tardy briar]

Why cant yal just lemme buy q skip

[fringe tree]

Feel free to pick up a role in #vip-stock-role-assign

[tardy briar]

I have and it dosent help you guys restock EU main 5 times a day and us main once at like 3 am

[fringe tree]

You have the US Main role

[slender nimbus]

Can someone look at my ticket for my que skip not working?

[tardy briar]

whats tyhat

[tardy briar]

?whats that

[fringe tree]

US Main VIP stock role

When you wish for EU

[fair wedge]

need admins asp

[tardy briar]

no like im saying you

guys keep restocking eu but not us

[fringe tree]

I’m not an admin but I could help

[zealous charm]

Can some1 expand the pop on sea long

plz

[fringe tree]

!slots

[marble mantle]

Hey, @zealous charm

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fringe tree]

Ah, I see. I’m wishing you the best to obtain VIP

Apologies about the misunderstanding

[maiden arrow]

BRO IVE CRASHED 4 TIMES IN THE PAST 4 HOURS AND I KEEP HAVING TO WAIT IN Q

CAN U PLEASE ADD MORE VIP SPOTS

[fringe tree]

They will be added once a subscription is expired

!vipstock

[marble mantle]

Hey, @fringe tree

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[maiden arrow]

so i just have ti keep spaming buy until i can get one?

[fringe tree]

Feel free to to refer to the message above

[shrewd bough]

Hey, my Vip wasn't working so i made a dispute with paypal, but it worked before and after a while it stopped, and i cancled the dispute with paypal, can someone help me with this

[errant ivy]

I Was chat banned for a typo which made it seem like i was saying something bad , may i please speak with admin

[formal lantern]

I had an account get hijacked 3 years ago and it was game banned, can anyone tell me if i can get approval to play on rustoria servers by submitting to a check or scan of some sort? I'm not cheating i just wanna play the game

[hazy zodiac]

I crashed and didnt get grace period

[smoky cape]

Rustoria disabled the grace period

[hazy zodiac]

why

[smoky cape]

#feedback-suggestions message

[hazy zodiac]

thats dumb asg

asf

[obtuse stirrup]

not letting me or others buy stuff from "stuff" npc at fishing

[fringe tree]

Face punch issue

We have no control over it, feel free to make an F7 report

[jagged flint]

@minor temple

[ocean void]

Is there a way to get permission to use /sil command on 5x solo/duo trio? Noticed the permissions were off and didnt see any kit to buy for it either. I thought I had used it there previously but maybe I'm thinking of the 2x vanilla server?

[chilly anvil]

my friend got hacking banned, but he didn't cheat,I though he got ban cause the vpn, can anyone help my friend?thanks so much!
76561199381414309

[warped zodiac]

!appeal

[marble mantle]

Hey, @chilly anvil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[little grotto]

where can we report cheatrs?

[smoky cape]

!report

[marble mantle]

Hey, @little grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sterile cairn]

[silent juniper]

how much does it take for the server to get back on?

[grave quail]

This server has disabled the companion app feature on eu small

[modest pebble]

if i have 1 game ban from over 200 days ago can i play the servers still?

<@&874995535881326632>

[warped zodiac]

180 days is the minimum for one gameban

[modest pebble]

so i can play?

[warped zodiac]

Try and connect. If you can't you will need to open an appeal

[gentle ridge]

не работает магазин в рыбачке

the shop in fishermen is not open

[chilly anvil]

my friend got vpn ban,someone can help my friend fix it?76561199381414309

[narrow stirrup]

!ticket

[marble mantle]

Hey, @chilly anvil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

Facepunch bug and its fixed, but ONLY will work after next Map WIPE

[patent lodge]

They gave me a ban just like that, and the support doesn’t respond

Cool guys

[warm wadi]

!report

[marble mantle]

Hey, @warm wadi

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @patent lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tribal merlin]

bruuhhhhhh server crashed and i got a full inventory

[untold bridge]

us main down?

[tribal merlin]

yeah

im 30 seconds from depoing at my base lmao

[untold bridge]

all my doors are open

[tribal merlin]

whoever's got the 4090 is getting everybody's loot

[blissful herald]

Rust is CPU not GPU

[tribal merlin]

how about you get your fucking server back up

instead of being an autist about hardware

[untold bridge]

^^^^^^^^^^^^

[blissful herald]

3080ti will boot same time as 4090

😄

[blissful herald]

how about being nice

[untold bridge]

can we get an update

[blissful herald]

give 10-15min min

should be up

[untold bridge]

190????

[tribal merlin]

sorry I've been tripled by hackers all day

its pretty bad this wipe

see enemy player
before I can even aim hear triple headshot
womwomp.mp3

[blissful herald]

if you made a report, it will be looked into

[barren totem]

keeps saying us main cant connect but i could to monday server?

[blissful herald]

#support message

[merry adder]

its two different servers u dimwit

[idle sky]

@blissful herald my network ticket from yesterday until now never slove 0.0

few hrs reply 1 time

[blissful herald]

you will just have to be patient as only couple peaople deal with network issues

[analog comet]

sir I was banned by the system error, I did nothing, I am the only one in the team being banned

[marble mantle]

Hey, @analog comet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog comet]

@blissful heraldsir Can you help me check it The website submitting tickets is very slow

[blissful herald]

make appeal and it will be looked into

[icy remnant]

i bought 5 airdrops and i dont have them

[sharp sapphire]

@blissful herald if server went down and i was in outpost will i loose everything

[blissful herald]

there could be a chance

[sharp sapphire]

no way

[blissful herald]

#payment-support and ask one of the guys to check on it

[golden magnet]

is the server down i cant connect

[blissful herald]

if you log our OR crash OR server crash and you are in a monument or safe zone, there always a chance you might be dead and run back to get oyur stuff if its there

its Rust

[raven flax]

server not down its just sleeping

[blissful herald]

what server

[golden magnet]

us main

[manic trellis]

main

[sharp sapphire]

main

[manic trellis]

us main*

[blissful herald]

couple minutes should be abck up

[manic trellis]

yay

[golden magnet]

its not just me tho right

[shy turtle]

how to know when it comes back up

[manic trellis]

nah my group too

[golden magnet]

im legit sitting outside my base with like 6k sulfur

[blissful herald]

when it lets you in

[manic trellis]

cords perchance?

[wild lake]

wheres your base research purposes

[golden magnet]

lmao be more clever

[icy remnant]

How do I get the sub auth for the 2 extra points?

[manic trellis]

anybody else having issues with east fishing village merchant not working

[tribal merlin]

im sitting outside my house will full inventory from monument

[blissful herald]

should be up any second

[golden magnet]

if i die imma seek legal damages dont ban me mods this is joke

[torn pine]

This is a known issue with FP and is being worked on

[manic trellis]

ok thanks

[tribal merlin]

bruh its rolled back like 15 minutes

my whole monument run is gone anyway

but at least someone else didnt get my shit

[near halo]

help

[blissful herald]

#support message

[near halo]

major bug

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

yo wtf i need admin support

[blissful herald]

maybe just write here ?

what bug

[near halo]

just let me show you real fast

[blissful herald]

just write here what it is rufly about

[near halo]

everytime i spawn my health goes down rapidly

and i die. i survive like 5 seconds tops

[blissful herald]

what server...

first of all

[near halo]

rustoria main

[blissful herald]

ok, did you disconnect and recoonect again

[near halo]

yes

[blissful herald]

first time I hear about that sort of stuff

[icy remnant]

im subscribed to the youtube but i dont get the 2 extra points?

[near halo]

ADMINS UNBAN OC NOW

NOBODY WAS CHEATING WTFFF

lmao

[junior wing]

The youtube link doesnt work

[shy remnant]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

OUR TEAMMATE WAS BANNED FOR VPN, HES OUR CHINESE ALLY, PLEASE ADDRESS THIS ISSUE WE ARE ALL APPEALING.

[brisk dawn]

!appeal

[marble mantle]

Hey, @brisk dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

OK BUT NO NEED TO CAPS

[brisk dawn]

he probably just did it accident

[near halo]

sorry but you know how it goes, people gonna go crazy on our base

[raven mist]

Vpn bans dont get a full team banned..

[near halo]

this hurts the reputation

[brisk dawn]

Yea please appeal us asap. it was a VPN and rollback messed it up

[shy remnant]

Did they appeal yet ?

Wait wait

Your entire team got associated banned ?

[near halo]

yes

yes we got association banned

[raven mist]

So its not a vpn ban

[shy remnant]

Then it’s not a VPN

[blissful herald]

VPN ban don;t GET the hole team Banned

[shy remnant]

Please write all an appeal

[brisk dawn]

VPN member was banned then it was appealed, after that the rollback hit and it was stuck on ban and we got associated

that's why it full team

[raven mist]

No. Vpn bans dont get a full team banned

[brisk dawn]

yes it does in this case

[blissful herald]

NO

[raven mist]

Alright

[brisk dawn]

okay who unbanned CK

[near halo]

listen, ck first got banned for vpn, check, he got it appealed, then the rollback happened and now it all happened again but this time we are banned for association

[steady oxide]

@raven mist

can u check my ticket pls

[raven mist]

Dude fucking read

Vpns dont get you associated banned. Stop saying its a VPN ban

[near halo]

shenzy, who was the hacker on our team

[brisk dawn]

okay so who was hacking on our team

doesn't make sense

[near halo]

please pinpoint the player

[steady oxide]

shenzyyyy can u check my ticket

[raven mist]

No idea, but its simple ** VPNS dont get you associated banned**

Or else half of the server would be banned

[steady oxide]

check my ticket, on the website

[raven mist]

Wait for it to be reviewed

[near halo]

shenzy nobody on our team was hacking!!!!!!!!!

[raven mist]

Be patient

[steady oxide]

No it's urgent

[raven mist]

Appeal and wait for them to review it, you’ll get an answer there

[raven mist]

You will still need to wait your turn

[gilded epoch]

i just got an association ban and i dont believe that is correct...how do i appeal?

[raven mist]

!appeal

[marble mantle]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stable temple]

help

need help in waiting for support

@raven mist

@blissful herald

[blissful herald]

what help you need?

[stable temple]

me and @upbeat coral and @quartz crag need help

[raven mist]

Might help saying what u need help with

[stable temple]

we are in voice waiting

[blissful herald]

help them player XD

[stable temple]

and @brisk dawn

[blissful herald]

what help you need?

[raven mist]

Appeal your ban

[stable temple]

im not banned

[raven mist]

Like they already said lol

[stable temple]

im on my own

im just saying that these other folks need help

[raven mist]

So what do u need help with

[blissful herald]

so why you tagging then some random players there?

[raven mist]

??????

[stable temple]

because they are all in the vC

[blissful herald]

so if you not banned, what is it

[raven mist]

So what do u need

[blissful herald]

just say here

[stable temple]

as follows
@upbeat coral
@stable temple
@quartz crag
@brisk dawn

[blissful herald]

🤦‍♂️

[stable temple]

bro why do you have a vc to not use it

[raven mist]

Ru a lawyer 😂

WHAT DO YOU NEEEEEED???

[blissful herald]

when we CALL players to have a chat about some things

[stable temple]

im that player

[blissful herald]

so what is it?

[stable temple]

hop in vc i have 10 min

its on a server bro

[raven mist]

Jeez

[stable temple]

u admins cant even help me man

[blissful herald]

if I join VC and you tell me you banned am leaving instantly

as you wasting my rtime

[shy remnant]

[stable temple]

im a paying member! youre profiting off of me!

[blissful herald]

eh

[stable temple]

thats cool bro

[shy remnant]

Eh

[stable temple]

all free work. u boys needa tap in reselling

have a good night

[blissful herald]

lol

well thank you for saying Basicly

[stable temple]

💯

@balmy cypress pay ur admins

[raven mist]

Mans banned

[blissful herald]

don't play with cheaters

[stable temple]

i dont play the game bro

havent played rust in a long time

[raven mist]

So stop wasting their time

[stable temple]

well i know if you go to C

program files 86x

steam

userdata
and delete userdata

then change ur i,p

they cant track account from account

---freesauce---

[raven mist]

Weirdo

[stable temple]

[sturdy oracle]

@blissful heraldVPN ban 76561198107687453

[boreal wraith]

<@&274971100184576010> When will it end I want to buy a couple 😄

[shy remnant]

!vipstock

[marble mantle]

Hey, @boreal wraith

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[brisk dawn]

!appeal I'd like an answer

[marble mantle]

Hey, @brisk dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk dawn]

!admin please

[subtle jasper]

!admin

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk dawn]

@blissful herald I'm just trying to figure out what happened

[blissful herald]

Appeal and ask in the appeal

[brisk dawn]

I never troll this server and I've helped hoppel in the past on this servers connection issues. I'm just trying to find out what happened

[subtle jasper]

Why are there 150 slots on the server? And 50 queues. Could you make 300 slots?

[lofty wharf]

rustoria eu small 150 and 54 queues please increase the slot

[blissful herald]

Move to #general please for that

[lofty wharf]

okey

[blissful herald]

and EU small is low pop for a reason, bewcaue its small

so most likly not going to increase

[subtle jasper]

why? its RUSTORIA

[old whale]

cheater on rustoria 2x

[marble mantle]

Hey, @old whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old whale]

/ticket

[marble mantle]

Hey, @old whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[subtle jasper]

its The best CIS server

Can support come into voice chat?

[abstract owl]

why does us long have 600 pop 20 que and eu long 400 pop 200 que?????????????????????????

[subtle jasper]

idk man

i know it`s trash

[exotic rock]

restard main pls

restart*

[copper rivet]

Main crash

[abstract owl]

restart long

[steel wren]

Main crash admin!

Main crash admin!

Main crash admin!

<@&393554009799000064> @cursive kayak <@&393554009799000064>

[raven mist]

Server information!

[cobalt terrace]

plz restsrt eu main

[steel wren]

Main LAG!

[verbal herald]

reload eu long vips ffs...

[molten flicker]

aware eu main, it's been forwarded to admin and dev

[knotty mango]

fishingvendor is not working on eu low pop, why, is it server feature that you cannot use fishing village npcs or is it a bug

[raven mist]

Fp bug , they need to fix it

[wide tiger]

HOW REPORT?

[knotty mango]

<@&393554009799000064>

<@&274971100184576010>

[raven mist]

Did u even read what i said

[knotty mango]

yea but cant they fix it now?

[raven mist]

Its a facepunch issue , not rustoria

Ask them to fix it

[blissful herald]

it will be fixed when Map wipes Next time

[knotty mango]

alright

is it on every fishing village?

[blissful herald]

no

some you can buy it its like in 2 I think form 3 or 4 of them on map

[knotty mango]

ok thanks for the information

[frosty birch]

Hello can anyone from team talk ? Maybe a admin ?

[blissful herald]

about what....

[frosty birch]

Can i dm you ?

[blissful herald]

just say here whats going on

[frosty birch]

For my bann

[blissful herald]

!appeal

[marble mantle]

Hey, @frosty birch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frosty birch]

yea i have do this

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frosty birch]

I have another problem

[frosty birch]

my ticket closet I have another problem

Can i dm you and say my problem ?

[blissful herald]

so ask then here

whats the problem

Well if you appealed and it got Denied OR replied

then I can not do much there anymore

[frosty birch]

But i dont have banns on rustoria

[sonic cloak]

Disabled hacking after internet departure

[fathom folio]

where is eu main server?

i cant jion server

[blissful herald]

LOOK #general its restarting thats qwhy you cna not connect

[sonic cloak]

Us Main

[fathom folio]

ok

[patent kelp]

One message removed from a suspended account.

[raven mist]

No

They will risk to get banned as well

[patent kelp]

One message removed from a suspended account.

[raven mist]

No…

[patent kelp]

One message removed from a suspended account.

One message removed from a suspended account.

[raven mist]

Make a ticket about it

[patent kelp]

One message removed from a suspended account.

[wide tiger]

And what happens to the rockets that we spend? ban him right now

[patent kelp]

One message removed from a suspended account.

[raven mist]

Thats your choice to spend your rockets to that base?

[raven mist]

!report

[marble mantle]

Hey, @patent kelp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sonic cloak]

Что делать кикает с сервера после отключение интернета пишит Hacking?

Интернет щас нормальный

[serene spire]

where can i make a ticket for false bans?

[raven mist]

!appeal

[marble mantle]

Hey, @serene spire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene spire]

!appeal

[marble mantle]

Hey, @serene spire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene spire]

Please check the appeal

[serene spire]

i dont wanna be false banned forever pls

[raven mist]

Read the note above

[prisma stratus]

bro ban chineses ban in the server again and loot loot ban

[serene spire]

1-3 days

i wanna play today

nice love getting false banned

[raven mist]

Couldve been a vpn, couldve been something else who knows. Regardless, you will have to wait

[serene spire]

i dont have any vpn

[raven mist]

🤷

[serene spire]

am i banned from all rustoria servers?

[raven mist]

Most likely

[serene spire]

nice buying vip and getting banned fun

[raven mist]

Relax, just give it some time.

[serene spire]

but my team is rebuilding and i also wanna play today im rustoria med biggest grinder

[raven mist]

You will still have to wait

Mister biggest grinder

[serene spire]

il wait some hours

[raven mist]

Or days

[serene spire]

not 1-3 busniness days

thats to much

1 question, How can u false ban someone and then make them wait 1-3 days thats syupid

[raven mist]

You’ll survive, you got this.

[serene spire]

no

[raven mist]

yes

[serene spire]

i wanna play with the boys

what am i gonna do now

[raven mist]

If you’re lucky enough the admins might see your message and help you out earlier!

[serene spire]

i hope

can i dm admins do you think that will work?

[raven mist]

Who knows

[serene spire]

ight il try

Nice

just got unbanned

[raven mist]

Did you just react to your own message ? But nice! Good 😂

[serene spire]

i gave u a heart for helping

[sterile cairn]

[barren hedge]

I crashed several times, now I have been banned on the Rastoria Us Long server

I crashed several times, now I have been banned on the server rastoria us long umene name in the game voitek122

[sturdy oracle]

<@&274971100184576010> VPN BAN 76561198107687453

[acoustic solstice]

hi on rustoria eu long is not possible to get to the shop in north fishing village at h1 can u fix it

[barren hedge]

I had problems with the Internet, I log in and have a ban evasion

[verbal herald]

can you up eu long please to 550?

[shrewd hatch]

Admin Hello my friend's account is banned, it shows playing with hacker on eu long server We have never entered this server, we only play on eu main and eu Mondays, we just purchased VIP This affects our gaming experience a lot

id：76561199568163018

I've already submitted an appeal

@blissful herald

<@&393554009799000064><@&274971100184576010>

[supple ginkgo]

how i report hacker?

[agile knoll]

!ticket

[marble mantle]

Hey, @supple ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[supple ginkgo]

!report

[marble mantle]

Hey, @supple ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sonic cloak]

why am I banned from the US Main server just like that?

[supple ginkgo]

ok thx

[distant marsh]

people! please help me I'm being kicked for hacking on all servers

[shrewd hatch]

Admin, can you help us with that? My friend's reason for being banned is very nonsensical.

@agile knoll

[molten flicker]

Ping admin on discord will not get priority for your appeal. When you submit the appeal, you need to wait patiently during this period

[desert gulch]

I was just banned for nothing just now

[sonic cloak]

admin help me, I can't log in to the server immediately kicks from the server

[supple ginkgo]

the guy call AFENG~ is hacking in us long

[shrewd hatch]

Ok thanks hope you deal with it soon, it's really sad

[rustic meteor]

how do i link my account so i get more shop points?

[distant marsh]

How can I get unbanned?

[rustic meteor]

make a ticket

[agile knoll]

!banappeal

[marble mantle]

Hey, @distant marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[agile knoll]

!points

[marble mantle]

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop. You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.co/link. Thank you for playing on Rustoria.

[distant marsh]

!banappeal

[marble mantle]

Hey, @distant marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic cloak]

admin help me, I'm banned for nothing, it crashes as soon as I log on to the server

[quartz hearth]

@marble mantle why doesn't the bitch spare slot kick me out of the game I immediately logged in why doesn't it work

[shrewd hatch]

Hello admin, just passed the appeal, my friend's ban has been lifted, but he is now banned by the eu main server, and the display reads "You are banned from this server"

@molten flicker

[blissful herald]

Tell your friend to STOP connecting as he was told

for 15minutes

[shrewd hatch]

If you have time, can you tell me why this is happening?

[blissful herald]

the faster you going to cxonnect the longer you gonna wait

[shrewd hatch]

ok

[blissful herald]

its your cheap google VPN thats causing issues

[shrewd hatch]

ok thanks

[blissful herald]

Tell him or if its you to wait 15min

[shrewd hatch]

thanks

[sturdy oracle]

@blissful heraldsir VPN BAN 76561198107687453

[shrewd hatch]

i see

[sturdy oracle]

@blissful heraldSir please

[marble mantle]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant marsh]

When will the response to the appeal arrive?

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant marsh]

thanks

[ripe python]

when will there be more slots on the long?

[agile knoll]

!slots

[marble mantle]

Hey, @ripe python

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[quartz hearth]

@marble mantleWhy is the spare slot not working?

rustoria eu Medium why doesn't the spare slot work there?@marble mantle

[lyric basalt]

If you mean grace period, then no we disabled it

[quartz hearth]

@lyric basalt No, I mean the developers added 5 minutes if you are kicked out of the game. You can log in and why is the spare Slot not working then

[lyric basalt]

Yeah as I sayed Rustoria disabled it. #announcements message

[lone timber]

Are you guys going to ever enable it?

Its a good idea because alot of the time people wait in queue just to crash from rust being unstable and then have to wait in the entire queue again

[lyric basalt]

Please read that message in announcements

[lone timber]

That doesnt explain if you guys have any intention to enable it if the underlying issues are solved. At the moment even with the explaination it just seems like another attempt at a money grab ngl

[signal stone]

cheater authorization another people TC Bug will get ban?

[marble mantle]

Hey, @signal stone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

/ticked add

[shrewd hatch]

Hello admin, my friend logged in to the game again showing unban in 6D2H playing with hacker

@blissful herald

[serene wharf]

!appeal

[marble mantle]

Hey, @serene wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd hatch]

Sorry, no need to reply

He solved the problem

[untold quiver]

Hi, I have a queue on Rustoria EU Main, but I bought VIP status on Tuesday and play. Can you help me with this?

[blissful herald]

#payment-support

[terse edge]

pls i have cheater in fron t of me

rustoria eu long

[blissful herald]

Make a report and it will be looked into

[terse edge]

i report in game pls this dude hard cheater

[blissful herald]

F7 or /report

[terse edge]

i do

he still all my loot hlmg and more...

they have hard wallhack

[dusky bramble]

Hi, just got banned for playing with a cheater. I got invited to a team this morning trough discord i didn't even know who i was playing with and i can provide proof. Is there anyway to be unbanned?

[terse edge]

firts time cheater on this server dude

just come to smoil oil and check he now exacftly where i am

[blissful herald]

!appeal

[marble mantle]

Hey, @dusky bramble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse edge]

now he go to base hes gonna come back

[blissful herald]

where did you report?

[terse edge]

i repoirt with f7

[blissful herald]

we do not check F7 report

[blissful herald]

!report

[marble mantle]

Hey, @terse edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[terse edge]

bro come to smoil on eu long u gonna see

[blissful herald]

make a report

[terse edge]

i do dude i do

[blissful herald]

while you bneen chit chatiing for last 10minutes you would have made a simple /report steam ID

in -game

[terse edge]

i dont knox where i can have steam id

[blissful herald]

then write his name even

takes 5second to do that

[dusky bramble]

Idk how man days or who cheated cna you inform me about it?

[terse edge]

wait i go to base

[blissful herald]

make a appeal and ask in appeal please

[agile spindle]

Good afternoon. And someone from the support can tell you why the EU medium server did not expand the slots? And for the second day it is impossible to buy a VIP pass!

[untold quiver]

Hi, can someone help me with my problem with VIP status? I buy this status to play without queue. But now, while I'm waiting for your support, I've been standing in line for almost an entire day.😡

[blissful herald]

The longer the server runs the less Slots as players build bases and Entities on server go UP

[dusky bramble]

already did and forgot to ask it

[blissful herald]

you can go back and make a reply still

[blissful herald]

Only Limited amout of people, have access to VIP tickets, so if you made a VIP support ticket you will need to ba a bit patient

[agile spindle]

I've been playing the medium for a very long time and I know about what you wrote. The vape was on Thursday, now there are 350 slots. Another 130 are in line. So if you've done something with the slots. Give me the opportunity to buy a VIP pass.

Very little time has passed for you to make 350 people on the server limit.

[near halo]

Please increase your server capacity. We have not been able to enter the game for 2 days.

[blissful herald]

!slots

[marble mantle]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[blissful herald]

If you do NOT need Support please move rto #general

!report

[marble mantle]

Hey, @terse edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[untold quiver]

That's exactly the problem, I don't have VIP support. I paid for the VIP status, he worked the first day. and now it's not working

[hybrid owl]

@blissful herald im unable to make a ticket

getting an error when trying to sign in on the support website

[blissful herald]

Ic an see you made a VIP support ticket, just please be patient and wait for reply

[blissful herald]

what ticket exactly

[hybrid owl]

ban appeal

[blissful herald]

report or appeal

[marble mantle]

Hey, @blissful herald

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hybrid owl]

appeal

[blissful herald]

try a different browser maybe

[hybrid owl]

its saying error

[untold quiver]

well, thank you. Now I have already stood in a whole queue with VIP status. And I want to play. Therefore, I hope that this issue will be resolved today.

[hybrid owl]

saying error on the top left a yellow message

[blissful herald]

well I just checked and seem to be working on my side, don;rt know why its not working for you

[hybrid owl]

is there a way to make a ticket in discord

[blissful herald]

I can siogn in and out and check tickets and other stuff., so seems the site is working form our side

[blissful herald]

no

[hybrid owl]

well ive been banned for cheating

[rustic meteor]

!SHOP

[hybrid owl]

and im not

[blissful herald]

Report aplayer can be made within game, but Ban appeals just via website

[rugged delta]

@blissful herald Hello I have a steam community ban and I am unable to login to the website to make a ticket and i can't make one in game

is there anyway for me to appeal my ban?

[blissful herald]

not really

[blissful herald]

!steamID

[marble mantle]

Hey, @rugged delta

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rugged delta]

https://steamcommunity.com/profiles/76561199277190481

[blissful herald]

don;t see a community ban on your account tough

[rugged delta]

Yeah it only displays for me

[blissful herald]

show me

post it here

[rugged delta]

My account is forced private due to a charge back

One moment

I can't post images

[raven bison]

You are permanently banned.

[rugged delta]

So I'm unable to appeal?

[raven bison]

You may appeal

But the answer will not change

[rugged delta]

I can't sign into the website to appeal is the issue I'm having

Can I have any reason as to why I was banned for cheating?

[raven bison]

We do not share evidence when it comes to cheating

[nova iron]

got banned a year ago n submitted a ticket 3 months ago when am i able to re-appeal

[icy remnant]

e

[rugged delta]

Yeah that's fair I just don't understand why I'm even banned when I'm not cheating and I can't appeal

[rustic meteor]

how do i link account to get more shop points?

[raven bison]

!link

[marble mantle]

Hey, @rustic meteor

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[raven bison]

There is evidence to suggest otherwise

[rugged delta]

😂 sure man

[near halo]

Rustoria screwed us over

Why can’t yall reveal the cheater, im not trying to play among us with the imposter.

[rugged delta]

Can't really argue with what you're saying when I've no way to properly appeal or know what you're talking about

[near halo]

This is a crazy way to get a group off of a server, let alone cause unnecessary drama

[raven bison]

I've already notified your leader who the offending player was

[near halo]

No you did not.

[rugged delta]

Well hopefully my team can appeal their association bans because I'm simply unable to appeal

[raven bison]

I believe I did?

[onyx flax]

what do you mean reveal the cheater the person cheating will say “banned for hacking”

whereas you “association “

[near halo]

Are you telling me we got banned because we gave a player a bag and some tools? And he was apparently a cheater? Do you know how much loot we give away at the end of wipes?

[onyx flax]

tc privilege

[near halo]

Bro you are right, do you know when we all got banned we didn’t see that message pop up?

We didn’t place a cheater on TC

[onyx flax]

Where did you place him then

[near halo]

Nowhere

[raven bison]

You are free to plead our case

My DMs are always open

[near halo]

CTV I don’t understand how this happened like this. Our team doesn’t cheat!

[onyx flax]

Good to know nobody else answers a dm in here 😂

[tiny verge]

how do i appeal a ban, was banned for "playing with a cheater" same with my friend we wasnt aware we was told he has 9000hours and thought he was just good and suddently we got banned.

[near halo]

^^

what bs, cant even find randoms to play with from the official rust ds

dc

[olive mesa]

It told me to come rustoria.co/skylineGTST

[raven mist]

Dm @blissful herald

[olive mesa]

i did

[blissful herald]

!steamID

[marble mantle]

Hey, @olive mesa

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[olive mesa]

76561199671775960

[blissful herald]

ok just connect to the RTG server now without VPN please

[tame vessel]

bruh

why did someone just close my ticket

[blissful herald]

#payment-support

[thorny dune]

Which ticket?

[wraith star]

maybe rustoria try to host some servers with an avarage ping of less then 200

😭

server is unplayable

[strong minnow]

Hi I’ve been banned from the server for playing with a cheater when my friends and I used the Rust LFG on the discord to find a group, we have no idea who it is…

What do I do?

[torn heart]

!appeal

[marble mantle]

Hey, @strong minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still nest]

any admin who can help?

i get disconnect and i rejoin after a min, and there is a queue

in the new update, there should be an instant rejoin, why can i instant rejoin?

[fringe tree]

Rustoria doesn’t have a grace period

[still nest]

ok...

[warped fjord]

the administration can add slots to the medium or VIP passes, neither one nor the other, the players waste time sitting in line, it's somehow not fair

[fringe tree]

!slots

[marble mantle]

Hey, @warped fjord

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[warped fjord]

how this system works, 150 people sit and do not get pleasure and content from the game, but waste time in the game.

[idle sky]

i very lag on us long but stable in us monday LOL

[hexed nimbus]

Nobody forcing you you can play any server you like

[warped fjord]

I want to play on yours, because I've been playing on it with the team for a very long time

alas, other servers are not so good

[warped fjord]

and it's not about that at all, but about the fact that more online content and more stuff, isn't that good for growth?

[maiden arrow]

I want to buy a package, but it is not available. Why?

I want to buy a package, but it is not available. Why?

[timid night]

@warped fjord same, ive build a base yesterday and now i cant play, makes no sense.

[timid night]

because there is a limited amount of vip packages

you have to wait and hope for a restock

[maiden arrow]

I don't want to wait in line

[warped fjord]

yes, bro, that's the point, that 150 people sit and just smoke, instead of getting emotions from the game

[warped fjord]

I don't want to wait in line

[warped fjord]

No one wants to, but alas there is no choice

[hexed nimbus]

Because vip is not unlimited so it’s sold out. Once one expires it will become stock again #vip-stock-role-assign

[warped fjord]

Bro you're definitely not Captain Obvious?

THANK YOU FOR ADDING THE VIP

[serene totem]

any admins able to check my ticket? wipe will be over tomorrow would like to be able to play :c

[quasi dew]

Appeals can take 1-3 Buisness Days. Please wait. 😄

[keen saddle]

how do i get the fishing village guy to work

[static basin]

Please expand to 700 slots but this is just nonsense on a monthly server of 500 slots

[quasi dew]

#feedback-suggestions

[quasi dew]

wdym?

[keen saddle]

its not letting me buy anything

[fringe tree]

Facepunch issue

[keen saddle]

so dumb im just trying to buy me a diving tank

[quasi dew]

Try restart your Game maybe that helps

[keen saddle]

how do i make so i skip the que

[craggy mesa]

hello, I was banned on your servers two years ago without checking or providing a reason, while I never used cheats and always played cleanly, I also did not fall under the wave of unbans that happened quite recently, despite all this, my appeals were not even were considered and were rejected without any consideration, can any of the admins help me solve this problem?

[keen saddle]

do i close it on task manager

[fringe tree]

Purchasing VIP and don't restart your game

[keen saddle]

i dont have vip

[fringe tree]

Fishing village is just broken on Facepunch's end

[keen saddle]

there is a grace period to skip que after crash i though

[fringe tree]

!appeal

[marble mantle]

Hey, @craggy mesa

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi dew]

Eternal means its Facepunch issue. Nothing with Rustoria. Sorry cant help in this Situation.

[fringe tree]

unfortunately, no

[keen saddle]

k

[craggy mesa]

I have already written an appeal, it was rejected without explanation, they won’t let me write an appeal more than once

[quasi dew]

Unfortunately there is nothing we can do here. If your appeal was rejected, it means there is a reason. Unfortunately there is nothing we can do for you here.

[craggy mesa]

the problem is that there were no checks, I was simply banned and that’s it, no evidence of my dishonest play, no answers to appeals, just rejections, why do other players and clans play with cheats and no one touches them when there is evidence of them cheating, and single players are banned for no reason?

I ask you to reconsider my ban again or at least provide the REASON for my ban, aren’t appeals made in order to sort out erroneous situations? however, in my case, no one even contacted me

[quasi dew]

If you are banned, there is a reason. If you think the ban was unfair, you can write an appeal. But if this is rejected, there is a reason. We can't do anything for you in support if it's about unbanning.

[prime ocean]

hello

[craggy mesa]

OK, in this case, can I find out how appeals are considered and controversial situations are resolved?

[static basin]

It’s just that there are a lot of people on the server who are just standing AFK, you can somehow kick them

[prime ocean]

SkylinecTST

[fringe tree]

To my understanding the Admins don't necessarily have to explain and go in-depth as to why the punishment was issued. Reports are thoroughly looked into and bans aren't issued lightly. Additionally, clans are punished especially if they're caught hacking themselves or association. If the ban was appealed, it was reviewed by the Admin who issued the ban and was once again reviewed thoroughly. If an appeal was denied, it will most likely remain

[fringe tree]

Automatic kicking system, Admins don't kick AFK people (to my understanding)

[fringe tree]

!steamid

[marble mantle]

Hey, @prime ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful herald]

!steamID

[prime ocean]

https://steamcommunity.com/profiles/76561199323990962/friends/add

@blissful herald

[fringe tree]

76561199323990962

@prime ocean

[gleaming bluff]

where to report?

[agile knoll]

!report

[marble mantle]

Hey, @gleaming bluff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[queen quest]

Hey, i have a question. I live in Poland and 8 pounds is a lot of money in my currency. I know thats not in your intrest to customize the prices per country. But Im really tired of crashing and waiting 2h to join back while my group is having fun. I would really love to customize the prize for pln, so that i can afford it.

[fringe tree]

#feedback-suggestions

[queen quest]

sure

[craggy mesa]

What about r2?

there is a lot of evidence, but they are not banned

[sterile cairn]

[fringe tree]

They have been most likely reviewed and aren't cheating, it's easy to edit footage. They have been reviewed and reported in the past

[smoky cape]

If you don't need supprt please head to #general

[echo herald]

hello, my friend was banned for hacking even though he didn’t do anything, please tell me how to solve the problem

[smoky cape]

!appeal

[marble mantle]

Hey, @echo herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

Tell him to appeal through that link

[warm monolith]

Could you please check to bcoc clan dude's are cheating

[ocean thistle]

!appealru @pearl moss

[marble mantle]

Привет, @pearl moss

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[noble terrace]

!ticket