support

[marble mantle]

Hey, @near halo

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[rotund flume]

EU Main more slots mashallah

[honest salmon]

@lyric basalt can u check my ticket. this guy is legit cheating so hard..

[topaz sphinx]

nerd

[calm kindle]

can my friend play rust and on here if he has a commuinty ban on his profile??

[lyric basalt]

Not around rn, please wait for the respond

[pallid totem]

Is anyone getting messages from a person claiming to be an admin asking to vote for a Rustoria skin? Their name is "Rustoria.co | ӍĐŇ | Yahweh"

[lyric basalt]

Its scam

[civic zodiac]

Guys I have VIP for US Main but I am still in a 314 queue

[calm kindle]

@lyric basalt do u have a answer to this question?

[civic zodiac]

What should I do

[limpid matrix]

@smoky cape can u check if i was banned for teaming ? a guy was saying im teaming with the base next to us i said yes but didnt tell him that base also ours rofl

[calm kindle]

can my friend play rust and on here if he has a commuinty ban on his profile??

[terse spear]

im currently on US long, and my game is currently bugging out, essentially, i was running around for the last 10 minutes, all the players were moving around, but i coulldnt open anything and i wasnt showing on their end. and now i have died and can't respawn...

[rich mason]

I had wait 😭 but it’s still…

[near halo]

🤔

What is your ping at the server?

[terse spear]

14341

[rich mason]

And on the web there’s no more appeal I can do

[terse spear]

not DC tho

[calm kindle]

add more 5 day vips!!!

[hard shard]

The EXACT same thing has just happened to me

Im on EU main

[terse spear]

SOS

[minor tangle]

What is this bullshit

[midnight spear]

<@&274971100184576010> the shop in fishing where u buy the scuba is bugged and you cant speak to them or buy anything, can u fix?

[blissful herald]

Facepunch Bug, they working on it

[minor tangle]

THIS IS UNPLAYABLE

[terse spear]

apparently its only happening to people in the UK

games actually racist

[hard shard]

wait fr? im uk as well lmao

[near halo]

Wow, are you playing in the same server as before or in another country?

[terse spear]

at least i've got time to get a few matches on tinder whilst waiting for support

[hard shard]

met my mrs on tinder lad, good luck to you

[terse spear]

<@&274971100184576010> can i get rescuing in support ❤️

[wispy dirge]

Take the conversations to #general if it is not support related.

[terse spear]

sorry chief just talking about love yk

[hard shard]

i wouldnt be typing anything if the server worked properly

[polar stirrup]

how do i create a ticket

[wispy dirge]

If you are glitched and can't spawn, you will need to rejoin the server.

[wispy dirge]

!ticket

[marble mantle]

Hey, @polar stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hard shard]

How is that fair? we go from already sitting in the Q, to now having to sit in another 300 man Q because of a glitch

[delicate schooner]

where do i buy vip

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

!donate

[marble mantle]

Hey, @delicate schooner

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[terse spear]

i don't want to rejoin the server tho as i do not have VIP, and this is server related and not my end 😭

[noble charm]

before host change I was on 90ping and now after Im on 290.. are VPNs allowed

[polar stirrup]

if i buy vip do i have to do /auth to get queue skip?

[wispy dirge]

VPN's are allowed

[wispy dirge]

No.

[polar stirrup]

so if i buy it i will have queue skip instantly

[coarse iris]

what is wrong with US main?

[noble charm]

everytime I try to connect, it comes up with "too many connections from this IP"

[terse spear]

@wispy dirge can i speak to you in support or an adminstator who can help me?

[wispy dirge]

Yes, you will just need to rejoin the server for it to take effect

[delicate schooner]

!support

[polar stirrup]

ok

[terse spear]

!help

[wispy dirge]

You will want to try to use another VPN location

[ocean thistle]

Checking

[delicate schooner]

RESTOCK VIP BRO

[coarse iris]

@wispy dirge are admins aware of US main still being very laggy?

[delicate schooner]

@wispy dirge restock vip man

[terse spear]

bro its that laggy im stuck on 14341 ping its actually crazy

[rich mason]

👌🫠

[ocean thistle]

Yeah it's already fixed, you just have to wait it out :/

[minor tangle]

Fix ur servers

[rich mason]

Sounds good

😭

[wispy dirge]

!vipstock

[marble mantle]

Hey, @delicate schooner

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[terse spear]

Ive been watining for support for over 30 mins now is there no one i can speak to 😦

[wispy dirge]

I am currently unable to join voice, is it related to you being glitched out?

[terse spear]

yes sir

i want to leave and reconnect, but i cant as i dont have vip

[near halo]

CAN ANYONE FIX FISHING

YOU CANT BUY DIVING

[terse spear]

and obviously if i leave, ill be in quue for the next 3 hours or something

[crude aurora]

VIP+ kit is gone now for me, I cant redeem it

[wispy dirge]

You will need to reconnect to see if it fixes the issue, there is nothing that can be done server side to spawn you back in.

Did you purchase VIP?

[wispy dirge]

Facepunch is working on a fix.

[terse spear]

is there not a queue skip you can give or something? as its not really fair the fact that this is server related and i lose my slot on the server due to it?

[wispy dirge]

Please make a ticket in #payment-support and they can assist you from there.

[frail sedge]

sigma rizz?

[wispy dirge]

#general

[near halo]

OPEN VIP SLOTS EU LONG

[wispy dirge]

We do not offer queue skip sorry.
I know it's not ideal to have to reconnect and get stuck in the queue, but that is really the only option for this.

[spark salmon]

toria is kinda cooked rn ngl

can't even open slots or restock vip

[terse spear]

but one of my team mates literally got queue skip about 40 mins ago and his game is runninng perfectly fine now...

hiyaaaaaaaaaaaaaaaaa

[near halo]

RESTOCK VIPSSSS

[wispy dirge]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[near halo]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[minor tangle]

@wispy dirge FIX THIS

[wispy dirge]

Please make a ticket in #network-support-old

[zenith ice]

hey im triyng to make a ticket and its saying theres no ban

[naive wedge]

I got banned for 7 days for playing with hacker, now its seven days later and I am still not banned, it just says playing with hacker now

[lone timber]

Is anyone actually checking those tickets?

[minor temple]

You need to wait for the ban to release, If you keep spam connecting this won't happen. If you wait 15 minutes without connecting then join you should be fine

[gloomy sparrow]

@fast crescent how can we help?

[fast crescent]

i opened a ticket

[naive wedge]

ok so i just wait like 15 more min without connecting?

[fast crescent]

should i write it in public here?

[maiden arrow]

restock vip for long

[minor temple]

yes it should just don't connect while your waiting

[lyric dagger]

restock vip for us long

[naive wedge]

ok thx for the help!!

[lone timber]

Okay so I am getting alot of lag aswell as alot of my teammates. I have a feeling a vpn will fix it but I have had a friend that has been banned for using the same vpn as a cheater can I get conformation that I wont be banned if I try using a vpn?

[wispy dirge]

Yes, they are activly checking them, just give it a little time for a reply.

[lone timber]

I just need confirmation of what I put above

[west osprey]

whats the issue?

[dark venture]

why i cant buy diving tanks from fishing village?

[drifting sierra]

i want vip for long

[fast crescent]

dude i am just having a high ping at the server EU Medium 🙂

[robust plover]

Large fishing village is broken EU 2x

[drifting sierra]

restock long vip

[fast crescent]

@west osprey i did a speedtest on my pc, and i have a ping of 14.. but ingame at eu medium i constantly have a ping over 200

[slow mesa]

eu main gone?

[naive wedge]

womp womp

[fervent socket]

what do you get if you boost the server

[fast crescent]

@west osprey i also opened a "network ticket" -7608

[wispy dirge]

!boost

[marble mantle]

Hey, @fervent socket

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[zenith ice]

i just got unbanned after playing with cheater and i go to load in and it says im banned still but doesnt show time anymore

[maiden arrow]

RESTOCK VIP FOR LONG

[ocean thistle]

Most likely have to wait 10-15 minutes after your ban expires to connect. It takes some time to sync. Please do not spam connect. Best of luck!

[fervent socket]

do you get a supply signal on vanilla?

[ocean thistle]

Modded only

[fervent socket]

or are they both on modded

ah okay

are they gonna up the ques?

or server limit?

do you know if thats happening?

[ocean thistle]

It's not going to increase

[arctic prism]

Can you add more than 8 members in team ?

[floral silo]

more vip for long

[coarse iris]

Still no announcement or anything about US main lagging like crazy?

[keen flax]

is it possible to change my vip from eu medium to us medium vanila i have acidentaly baught it for eu instead of na

[lone timber]

Am I allowed to use a VPN???

[ocean thistle]

Yes :)

[ocean thistle]

Please open a ticket in #payment-support and someone will assist you further

[coarse iris]

@ocean thistle are admins aware about US Main lag?

[floral silo]

@ocean thistle when you add more vip rustoria long eu

[ocean thistle]

Are you from EU?

[coarse iris]

Yes

[ocean thistle]

#vip-stock-role-assign to get notified when it restocks

[ocean thistle]

We are aware, thank you!

[lone timber]

What if that same VPN was used by someone who got banned for cheating?

[ocean thistle]

Then you'll need to create an appeal

[obtuse sleet]

My friend has been stuck at postition 9 in the queue please fix this issue

[daring glen]

When will Rustoria US Long get more VIP in stock, trying to buy one

[obtuse sleet]

It says 708/700 why>

[coarse iris]

Does it only affect us poor EU's?

[lone timber]

Yeah I had a friend get perma banned for it

so does that mean vpns arent really allowed

if there is a high risk of a false ban?

[ocean thistle]

Unfortunately... yes :( Our host is aware and investigating

[fast crescent]

@ocean thistle i opened a network ticket.. no respond untill now. did i something wrong?

[lone timber]

Oh its the server not me?

[ocean thistle]

Only our network engineers can handle those tickets!

[fast crescent]

ok ty

[ocean thistle]

I wasn't answering you

[lone timber]

Yeah but I am getting the same issue thats why I want to use a VPN

[ocean thistle]

If you believe you were false ban - create an appeal. If your appeal was denied then it wasn't a false ban :)

[ocean thistle]

!verify or have you updated your game?

[marble mantle]

Hey, @compact zealot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[coral marlin]

can yall restock VIp for long plzzzzzzzzzzzzzzzzz

[lone timber]

Okay so my friend who got his appeal denied was cheating then?

[coarse iris]

!vpn

[coral marlin]

!vip

[marble mantle]

Hey, @coral marlin

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[compact zealot]

I was forced to? It has been a long time since playing rust

[daring glen]

It's out of stock Mod, we are asking for more to be granted so we can purchase

[compact zealot]

also do I require verification to connect?

[near halo]

guys u cant buy stuff at fishing why? diving tank etc

[maiden arrow]

can we get more vip for long please

[compact zealot]

it would be a catch 22

[raven mist]

FP issue, they'r working on it

[ocean thistle]

Most likely then if your friend's appeal was denied.

[near halo]

how much we have to wait?

[verbal talon]

can you add more vip stock to main please :3

[ocean thistle]

#vip-stock-role-assign to be notified when it is back in stock

[ocean thistle]

^ same answer as above

[raven mist]

Untill FP fixed it

[austere tartan]

whats ip connect for sea long?

[ocean thistle]

connect 15.235.160.9:28010

[austere tartan]

cheers bruva

[near halo]

what is fp

[ocean thistle]

FacePunch

[near halo]

oh wow then i cant do fishing stuff because it doesnt work

[ocean thistle]

Correct

[near halo]

xd gg facepunch

[compact zealot]

I am still having the issue post game restart

[spare cairn]

i just bought queue skip on rustoria us medium and it wont let me in

[twin kiln]

if i will use vpn

i need to get whitelist?? i cant join with vpn

[zenith ice]

hey i waited the 15 miuntes and its still not letting me join the serrver

[bold musk]

i waited 15 mins and it still says im baned?

[twin kiln]

@ocean thistle

[upper trail]

hey i need to create a support ticket to link my steam

my steam is bugging out and wont allow me to link

nvm we're good

[bold musk]

i waited 20 mins and it didnt work

and i bought vip

[atomic moat]

I get a warning from the VPN but it's not on. VPN will help

[halcyon lintel]

I purchased vip for us medium and its still putting me in a que

[atomic moat]

I can send you a photo, write me privately

[keen flax]

how long for some 1 to help me change my vip ive ben waitng for a while now

[trail ermine]

Is there a way to trade / transfer VIP from one player to another? I'm trying to play EU long & my friend who isn't going to play anymore has VIP & I'd like to transfer it to my account if somehow possible.

[near halo]

When will VIP stocks be renewed?

[wispy dirge]

!vipstock

[marble mantle]

Hey, @wispy dirge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[tulip quail]

the fisherman on us long is bugged who sells gear

[keen flax]

how long for some 1 to help me change my vip ive ben waitng for a while now

[hazy imp]

need help switching my VIP from NA long to Eu long

[keen flax]

open ticket in payment suport

im doing same

[hazy imp]

on rustoria.co website or cord?

[keen flax]

discord literaly 2 chanels down

[tulip quail]

the fisherman on us long is bugged who sells gear

[hazy imp]

appreciate u

[keen flax]

my pleasure

[fair silo]

hi im huge streamer and i wanted to buy vip but its out of stock any ways i can get vip? or queue skip
@balmy cypress

[ocean thistle]

VPN is allowed on our server, whitelist is not needed

[ocean thistle]

!steamid

[marble mantle]

Hey, @bold musk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fair silo]

@ocean thistle

[twin kiln]

ok

[ocean thistle]

@fair silo

[fair silo]

hi im huge streamer and i wanted to buy vip but its out of stock any ways i can get vip? or queue skip

[ocean thistle]

#vip-stock-role-assign to be notified when VIP restocks

[halcyon lintel]

VIP isnt working......

[ocean thistle]

#payment-support open a ticket in that channel please and fill out all the necessary information

[halcyon lintel]

Crixus — Today at 5:47 PM
i did, how long does it usually take?

[ocean thistle]

Whenever our payment team is available, no eta at this time

But ASAP!

[halcyon lintel]

ty

[halcyon lintel]

I was 17 in que and it told me I would need to backl out of que for it to apply and now im 110 in que...

[keen flax]

its been like 30 min no 1 responding to my tiket to change vip 😦

[knotty rose]

when will long vip restock

[bleak bone]

Hello admin, my friend was banned from the server even though he did not use cheats. He didn't even play, they banned him on the server and no one cares, he was banned for 5 days, can you check? https://steamcommunity.com/profiles/76561199655794250/

[bold musk]

it worked hai

ty for the support

[warm flame]

I got VIP on Rustoria EU Monday Server an hour ago, I did not encounter any problems.Then, when I want to purchase on the Rostoria EU MAIN server, I get an invalid card error.The problem is not with my card, if the problem was with my card or my bank, I should not have a problem with the first purchase, also when I checked there is no restriction on purchasing.In short, I could not purchase VIP on the Rustoria EU MAIN server, even though I tried hard, and now the stocks are out again.Even if the stocks are replenished, I cannot make purchases, it's ridiculous

[fresh lake]

hey

admin there

[hexed nimbus]

!appeal

[marble mantle]

Hey, @bleak bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

#payment-support

[fervent pelican]

yo the guy on fishing village for diving quest on eu small is not working

[coral marlin]

when is VIp for lonh coming

[woeful moat]

I bought vip an hour ago and I've been in queue the whole time and sent a ticket

[spark loom]

<@&274971100184576010> I not able to apply rustoria wooden door skin ! which i got in recent twitch drop, please fix ?

[fresh lake]

bro this server saying me gamebanned but ı dont banned

brooo <@&274971100184576010>

[blissful herald]

!steamID

[marble mantle]

Hey, @fresh lake

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Have you claimed it on Facepunch website ?

[fresh lake]

no but this only on rustoria

[blissful herald]

!steamID

[marble mantle]

Hey, @fresh lake

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spark loom]

yes, also it is happning to other players as well

[shy remnant]

Does other skin works?

[smoky cape]

Go to the bottom of the sign in part of the page and see if there's a check for missing drops button

[spark loom]

yea it shows the skin, but the rustoria door looks like a ddefault door

i claimed it

i can use it in other servers

[shy remnant]

That’s a client issue not a server issue tho

[fresh lake]

I do it

[spark loom]

prob ill check on it tomorrow and then tell

[blissful herald]

post it here

[shy remnant]

Thanks

[fresh lake]

76561199257294358

[blissful herald]

https://rustoria.co/rules/vanilla

please read RUles regards Ban evasion

and feel free to re-appeal when your Banned account has reached the Required Days

[fresh lake]

bro I can play on yesterday

[blissful herald]

no you can not play here

[fresh lake]

I played on this account yesterday

[blissful herald]

well, how to say today you are not anymore

[fresh lake]

bro are you kiding me

this rule is new

?

[blissful herald]

no

[blissful herald]

not a new rule has been in for years

you probably just have never read it

[fresh lake]

yes but I can play yesterday in eu mondays

and ım not cheating

[blissful herald]

well sometyimes might take time till we catch cheaters/ban evaders

[hardy galleon]

ADMİN

[latent stone]

admin

[blissful herald]

so when your other accunt has reached 180 days feel free to Ban appeal

[fresh lake]

I play 120 days

[hardy galleon]

admin helloo

[austere tartan]

https://tenor.com/view/server-fix-meme-shit-gif-27042724

[bleak bone]

Skyline check dm pls bro:D

[blissful herald]

no am good

[hardy galleon]

bro plss

[latent stone]

admin there is a cheater in eu lowpop

[blissful herald]

make appeal @bleak bone

[fresh lake]

every guy use script but all cheaters kill we

[bleak bone]

my friend objected

[blissful herald]

I can see that you did use somehting indeed

[latent stone]

can you go check him out please ?

[fresh lake]

yes but I dont play this account

[blissful herald]

make a report please

[near halo]

!viprestock

[austere tartan]

server down for sea long

[blissful herald]

well read server rules pleaase

[fresh lake]

I scripting this true

[near halo]

!vipstock

[latent stone]

already made report from him

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[dreamy obsidian]

sea long crashed?

[fallow estuary]

yep

[fresh lake]

Then how did I play for 120 days from my other account?

[blissful herald]

got lucky I guess

[fallow estuary]

are admins having a look at sea long

[blissful herald]

!report

[marble mantle]

Hey, @latent stone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fresh lake]

Well, it's very nice, someone who doesn't use cheats is banned from the game, but every wipe we encounter at least 10 cheats, great server.

[ivory grotto]

client.connect long.rustoria.asia:28010

[near halo]

BR Long lagging

[fresh lake]

Thank you, go to sleep, Rustoria admins.

[blissful herald]

bye bye

[smoky cape]

/slots @scarlet wharf

[marble mantle]

Hey, @scarlet wharf

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[rain niche]

Lag on BR lOng

Server stopped

[gusty sinew]

i cant see my own messgages in chat for rustoria even though my friends told me they can see my messages

[candid canyon]

Br long is shit

[near halo]

BR Long down

[summer atlas]

BR LONG IS FULL CRASH

@echo venture

[rain niche]

@marble mantle BR Long down

[summer atlas]

<@&274971100184576010>

[merry fulcrum]

sv down igual q mis amigos

[keen flax]

<@&274971100184576010> i have been waiting for over an hour to change vip for a server i have dont a tiket but no one is taking it

[smoky cape]

There are only a select few amou nt of people who can deal with payment support tickets

Please be patient

[keen flax]

:/

[regal sky]

<@&274971100184576010> more vips gonna be on sale in us main?

[gloomy mango]

add more slots on SEA LONG plz

[smoky cape]

/slots

[marble mantle]

Hey, @gloomy mango

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[smoky cape]

!vipstock No need to ping admin unless it's urgent

[marble mantle]

Hey, @regal sky

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[fringe tree]

!vipstock

[young meadow]

<@&274971100184576010> do you guys have someone adding people steam promoting server Rustoria.co | Lomo

[fringe tree]

No

[gloomy mango]

before Long down were 400 slots, now 200

[fringe tree]

It’s a scam

[fringe tree]

!scam

[marble mantle]

Hey, @young meadow

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[young meadow]

kk

[fringe tree]

If you did provide any info I would advise changing account info

[solar orchid]

hey, is there a chance to buy some VIP's or at least some info when they will be available ?

[fringe tree]

Yes

!vipstock @solar orchid

[marble mantle]

Hey, @solar orchid

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[fringe tree]

Feel free to head to #vip-stock-role-assign to get alerted when the stock is available

[solar orchid]

i know all this info, and how to buy, just asking if u can provide some details when it will be in stock again

[fringe tree]

Unfortunately, it's not necessarily available.

"Once a player's VIP expires, it will be available for anyone to buy."

The VIP slots as well is to be not disclosed

[solar orchid]

i see, thx for the reply

[near halo]

Bought EU by accident

[fringe tree]

!vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

Can you refund it? after I noticed

[arctic gust]

the bots of the fishing village in br main are not working

[fringe tree]

Would suggest making a #payment-support ticket to see if you're eligible for a refund

[floral silo]

pls more vips eu long

[fringe tree]

!vipstock

[marble mantle]

Hey, @floral silo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[near halo]

bro you're going to make me call my bank and do a charge back?

[arctic gust]

the bots of the fishing village in br main are not working

[shy remnant]

Make a #payment-support ticket for payment inquiries please

[fringe tree]

If I'm not incorrect, it's a FP issue

[shy remnant]

It is indeed

Waiting on FP to fix it

[fringe tree]

Feel free to make an F7 report

[rain rock]

!vipstock

[marble mantle]

Hey, @rain rock

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[wheat fiber]

Hey folks, so I'm having an issue with a VIP slot that I purchased for my friend a few hours ago. Could I private chat with someone able to assist and look-up an order history for me?

[fringe tree]

#payment-support

[wheat fiber]

On it thanks

[fringe tree]

No worries, wishing you the best!

[sick badger]

Yo any support on?

[fringe tree]

Hello

[sick badger]

Can u just hop on voice rq?

[fringe tree]

!vipissues

[marble mantle]

Hey, @sick badger

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fringe tree]

#payment-support

[limpid matrix]

@thorny dune hi

[ionic mortar]

@noble terrace can I get more slots

[fringe tree]

!slots

[marble mantle]

Hey, @ionic mortar

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[shy remnant]

😭

[spare cairn]

SkylineGTST banned me for no reason and wont respond to my appeals??

[fringe tree]

And the reputable role

🤔

[fringe tree]

Did he state to reach out in the Discord?

[spare cairn]

yes

no reason tho

[fringe tree]

!steamid

[marble mantle]

Hey, @fringe tree

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

Have you gave them your SteamID?

[spare cairn]

76561199085348498

no

[fringe tree]

Message them through Discord and state that you were requested to meet in Discord

[spare cairn]

ok

u mean to dm him?

[fringe tree]

Yes.

[daring glen]

will there not be anymore VIP restocked for US Long? I've been watching the alerts for a few hours now and nothing. Just wondering. Thank you

[lapis python]

hello I was in the queue for 5 hours and had a time out and was in 4th place in the queue and now at 244 can someone get me back to 4th place please? EU Long

[fringe tree]

It will be soon as a subscription expires

!vipstock @daring glen

[marble mantle]

Hey, @daring glen

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[fringe tree]

Unfortunately, queue skips are rarely issued. Make sure to have a stable connection and minimize PC usage during queue

[daring glen]

with vip being bought out today and force wipe just happening what ya'll are saying is nothing will renew for at least a week or longer. got it

[lapis python]

im out bye

[elfin creek]

@fringe tree I have VIP on US long, but it's not letting me skip queue... what should I be doing?

[vocal gazelle]

Purchased VIP for the wrong server, can I exchange/refund?

Steam ID: 76561197976474752

[shy remnant]

If you haven’t used it, please make a #payment-support ticket

[vocal gazelle]

ty fren

[elfin creek]

@shy remnant Any advice for my VIP not working for the correct server?

[shy remnant]

You most likely bought VIP for the wrong server when purchasing it? If you haven’t used it, please also make a #payment-support ticket and our payment team will help you as soon as they are available

[leaden zinc]

i didnt get the 5 min reconect

[shy remnant]

#announcements message

[elfin creek]

@shy remnant It's definitely for the right server. My active subscriptions show US Long, and that is the server I am trying to join

[shy remnant]

Weird, then make a ticket at #payment-support and we will help you there (only a few amount of people have access to all of that payments things)

[elfin creek]

I made a ticket, but all it told me was to make a payment support ticket in discord... I don't need payment support

[near halo]

@shy remnant pleaseeeee put more vips in stock

i will pay double for a vip

[shy remnant]

I meant a payment support ticket. Not a website ticket. You do actually need support on a purchase you made that isn’t working

And it gets sorted by making a ticket in #payment-support

[shy remnant]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[near halo]

brooooo we need moreeeee

[shy remnant]

Connect to one of our servers and it’ll tell you why you got banned in the disconnect reason

And respect our staff members please. #rules

[polar quartz]

Where can I report an glitch exploit?

[wheat fiber]

I am actively chilling in the waiting for support channel looking to talk to someone about my ticket 1260.

[smoky cape]

!ticket

[marble mantle]

Hey, @polar quartz

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

😐

[smoky cape]

Me too pls

[shy remnant]

You have to deal with Chooky about this. Have a wonderful night

[limpid matrix]

your staffmembers warent being respectful , i wasnt being rude. big difference

[ionic whale]

@shy remnant can u update the slots on rustoria us medium

[smoky cape]

/slots

[marble mantle]

Hey, @ionic whale

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[limpid matrix]

i have contacted her and i can send you the pms between me and her right now and you be the judge

[ionic whale]

170 in queue and if the game crash you lose 3 hours

[noble terrace]

If you have an issue with an admin, feel free to reach out to our staff managers @balmy cypress or @neat pumice

[silk apex]

@shy remnant @noble terrace Theres a 5 man staying near us on F2 , After losing many fights against us they made of thier team mates turn on ESP and AIMBOT , Could you please have a loook at it

[shy remnant]

!report

[marble mantle]

Hey, @silk apex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Make a ticket so we can look at it please 🙂

[silk apex]

i made a ticket and 4 of my team mates did it too , we arent able to play the game anymore

[shy remnant]

We will have a look asap

[silk apex]

bcoz of him cheating

[shy remnant]

I am on my phone rn so I can’t even look the ticket, even more getting in-game I’m sorry

[silk apex]

OK thanks alot , the hacker got banned

such goood team you got out there @shy remnant

[shy remnant]

Thank you ! Appreciate the feedback

[silk apex]

Should i create another ticket for cheating association , cause they called in the hacker to kill us

[noble terrace]

Yes, if you think that they have teammates

[silk apex]

my teammate reported them too , please have a loook at the ticket and thanks alot

[lament lark]

my teamate is trying to join rustoria mondays but it keeps telling him to come to discord

it doesnt allow him to join, how can he join?

[wispy dirge]

Your friend is unable to join the Discord?

[orchid mauve]

<@&274971100184576010> VPN is banned steam id76561199086259118

[lament lark]

hw ia but it still doesnt allow him to join

[wispy dirge]

If your friend is unable to join the discord please provide me with their Discord ID.

[lament lark]

i sent it to you

[clever basalt]

yo is there any vip foe the US Long server

pls bless up

[floral silo]

fucking all long vip out of stock

5 hours i cant buy vip

[marble mantle]

Hey, @floral silo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[silk tree]

hey is sea long down

[gloomy mango]

rip sea long

waiting all time

[knotty helm]

how do i make a ticket

[marble mantle]

Hey, @knotty helm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[silk tree]

it just got back up

[limpid matrix]

a civilized chat , muting me mid convo is not a civilized , chat , i asked for 2 things , the reason im banned and to fix it

[west osprey]

You're being extremely disrespectful, and none of our staff are here to take abuse from players. You let us know when you're ready to listen and stop being rude.

[limpid matrix]

im sorry but can you explain to me how was i being disrespectful , i offered to show you the pms between me and the admin to prove my case

[warm crag]

he is sea main gonna be restarted soon?

[tacit musk]

its still down

[slow lantern]

shows its up now @warm crag

[limpid matrix]

you muting me mid convo while i was making my point is extremly disrespectful , that along with other things is abuse towards me as a player, you demand i wait on you to have time to explain the situation , you demand i voice chat or i can find other servers to play on , that reminds me of the toxic rrust players saying hey talk in vc or we raid you

[warm crag]

yep its up thank you

[noble terrace]

You were muted because you were talking over Lorie as she was speaking. No one has been abusive towards you at all, but you have been extremely patronizing, condescending and entitled.

[unique widget]

How do I know that my unban request was accepted?

[limpid matrix]

she talked , i replied she cut me off i said u muted me and spoke made me hear u out now let me have my piece

[shy remnant]

You’ll receive a DM from our bot. You can also check on the appeal website

[limpid matrix]

i have been entitiled ? again i can send you the pms between me and chooky and you can all judge who was what

[jagged escarp]

Ive already sent them so feel free

[limpid matrix]

you claim that ive been on the edge of breaking server rules and you need to go over the rules over with me , yet not once you told me the reason im banned

[noble terrace]

The reason you were banned was to have a simple conversation with Chooky about server rules. It turned into this because you've been demanding, entitled (yes, entitled) and abusive towards her.

[limpid matrix]

i will then , ive asked for the reason ive been banned , she replied 10 hours later saying she is busy , i said alright reffer me to another admin to fix the issue or just tell me the reason ive been banned , she contintued to refuse and reply saying im lucky she didnt ban me

everyone can see whos what now

[noble terrace]

Time zones exist.

[limpid matrix]

i asked for other admins

[noble terrace]

We don't interfere with each other's bans, so Chooky is the only one who could handle it.

[limpid matrix]

i asked for 7 words , the reason you were banned for is this , she refused and insisted on feeding on the false power

[jagged escarp]

you messaged me at 2am. sorry i didnt reply ...

[noble terrace]

The reason you were banned was to have a conversation with her

Which she told you

Multiple times

It's not false power

[limpid matrix]

you obviously interfered 5 minutes ago had 3 admins joining vc for a simple question

[noble terrace]

Correct, because you made allegations against another admin so we wanted to make sure there were other people present to verify what was said.

[limpid matrix]

i have been banned because you wanted my attention to chat with you over server rules ?

[west osprey]

I've told you, she wanted to have a chat with you about the rules on the server, which you're on the edge of breaking. Tbh she could have just banned you for teaming but wanted to discuss with you. Instead you're being pushy and rude.

[limpid matrix]

read the convo , my allegations were correct and what did i get for asking for support in the support section ? someone muted me on the entire chanel

[marble mantle]

Hey, @worn tusk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[limpid matrix]

oh so it is about teaming

[shy remnant]

Please do not call them out in public just make a report 🙂

Make a ticket on our website please, calling them out in public won’t help us catching them

[graceful chasm]

Can yall restock US Main vip? my teammate cant get in and im gonna buy vip for him

[marble mantle]

Hey, @graceful chasm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[zealous furnace]

can SOMEONE PLEASE SELL ME A VIP. WHY do yall not wanna make more money? How can it be sold out I been waiting for over 3 hours and got booted 2 times from the start of wipe.

[north marlin]

why can't i join rustoria US Mondays?

it keeps saying come to discord

[low ether]

i need admin support

[shy remnant]

If everyone could buy VIP, then having VIP won’t make any sense anymore

[low ether]

why are both VIP sold out

[shy remnant]

Because everyone bought the VIPs that were in stock

[modest spoke]

and when will they add it?

[smoky cape]

Add what

More vip's?

[low ether]

when will there be more

[smoky cape]

!vipstock

[marble mantle]

Hey, @smoky cape

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[zealous furnace]

Can i please just get one vip. ONE. Its THUNDERING OUTSIDE MY HOUSE and I got booted off. I always buy vip.

[ocean drift]

bro stop complaining its just a game

[smoky cape]

We can't do that sorry

[zealous furnace]

Bro im tired of waiting. How is it fun to wait a whole day to play a video game.

[smoky cape]

It's not. That's why you have free will to play any other servers with littler queue

All your decision at the end of the day tho

[zealous furnace]

if all my irl friends are playing in the server why would I want to play anything else? yall restarted the f- server and booted me off.

[smoky cape]

Sorry mate just gonna have to wait

[zealous furnace]

why havent yall made the serv 1000 pop? why is it STILL in 700 wtf is going on.

[west osprey]

@limpid matrix unfortunately you're not welcome to play on our servers anymore. I hope you show more respect to the staff members at next community you play at.

[sly crow]

hey

i need support to refund 2 vips

the server is lagging bad

[summer atlas]

FIX BR LONG

[merry fulcrum]

sv dead

[summer atlas]

SERVER IS CRASHED

[true tusk]

wHAT HAPPEn with Br Long

[fringe tree]

!vipissues

[marble mantle]

Hey, @sly crow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[unique widget]

If an unban request is denied, can I request one again? But speaking in Spanish, I think I explained myself poorly in English.

[wispy dirge]

@north marlin you will need to speak with @west osprey regarding your ban.

[fringe tree]

If it was declined it most likely will remain like that, you're free to make another, but the ban will most likely remain the same.

[north marlin]

okay

[west osprey]

steam ID?

[ocean drift]

stfu

[visual shard]

@here

can I get some help plz

[fringe tree]

Hello

[raw ibex]

im banned on rustoria cuz im gamebanned by easy anti cheat but I have put in multiple appeals and got no response. I put a rustoria appeal and they said I had to get unbanned by easy anti cheat

[fringe tree]

@visual shard

[fringe tree]

Yes.

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[visual shard]

anyway you guys can open 1 more vip for ua main plz @fringe tree

[fringe tree]

Refer to the image attached

[fringe tree]

!vipstock

[marble mantle]

Hey, @visual shard

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[north marlin]

my Steam ID: 76561199233909462

[west wigeon]

Hi guys. How much time does it approximately take for your ban appeal to be reviewed?

I was banned due to a misunderstanding I assume and I was wondering how long does these appeals usually take.

[visual shard]

ok

[austere moon]

?

[fringe tree]

1-3 business days

[raw ibex]

it was a false ban and my appeals arent getting answered by easy anti cheat so what do I do?

[west wigeon]

Thanks 🙂

[shy remnant]

That’s not a Rustoria issue tho. Please contact Facepunch or EasyAntiCheat

[austere moon]

I can't log in, what do I do?

[shy remnant]

BR Long is booting up as the server crashed. Please remain patient until it’s fully booted

[austere moon]

oh ok

thnks

[spare cairn]

ive been trying to get support for the past 6 hours still no response

[near halo]

An appeal? Can be 1 - 3 business days

[somber minnow]

no more vip for us main ?

[north marlin]

Steam ID: 76561199233909462

[near halo]

#vip-stock-alerts message

Need to wait, out of stock

[willow pendant]

MEUTA ERRADO ISSO, EU ESTAVA NO JOGO E VOLTEI COM 17 DE FILA AI AGORA ESTOU COM MAIS DE 16O DE FILA

[charred loom]

Open slot br

[near halo]

Infelizmente o servidor esta crashando por algum motivo D:

[keen flax]

<@&274971100184576010> just a question i made a refund request casue i baught vip for wrong server like 3 hours ago and no one has done anyhting about it yet will it affect me getting my refund because of my apeal is taking to long becasue no one is taking the apeal ?

[willow pendant]

AI VAI DA RUIM O MEU WIPE

[torn heart]

Payment support is handled by a select few, so it might be a bit of a wait.

[near halo]

É no Long?

[willow pendant]

ISSO

[charred loom]

Depois que a galera quitar… só nos resta us main

[keen flax]

yes but will it affect me getting my refund casue its taking so long ?

[near halo]

Tem até dia 4 do mês que vem, é tranquilo ainda, eu mesma entrei e nem consigo fazer muito por causa do lag

Muito wipe pela frente

[torn heart]

no, as long as you don't join the server

[keen flax]

i played for about 10min maybe then relised my frinds are on different server is that ok ?

[willow pendant]

VO MUDA DE SERVIDOR EU JOGO SO ATE NA SEGUNDA AQUI

[near halo]

BR Main não parece estar caindo, pode tentar nele

[autumn anchor]

dont worry guys ive been waiting for 4 hours for them to reply to my payment ticket

cant wait for it to be midnight before getting through queue !

[near halo]

WE NEED VIP

[near halo]

A fila lá está baixa, deve estar tranquilo de jogar

PLEASE RESTOCK VIP

[west osprey]

join waiting for support.

[near halo]

lorie do u love OC?

[wispy dirge]

Please keep non support related things in #general

[charred loom]

250 slot????????? What???

400 slot!

Server Is dead

[autumn anchor]

https://tenor.com/view/silly-cat-silly-car-car-stare-10-thousand-yard-stare-10-thousand-yard-gif-14200271775968563996

[charred loom]

Br long

[autumn anchor]

me waiting for a vip swap

[halcyon lintel]

its been 4 hours since i bought vip, i still dont have it and my ticket has not been responded to

[autumn anchor]

:0

[silk ravine]

Can't reconnect after being dc'd, even though update says it'll save my spot for 5 min?

[west osprey]

#announcements message

[spare hornet]

Will vip for us long restock?

[fringe tree]

!vipstock

[marble mantle]

Hey, @spare hornet

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[fringe tree]

Soon as one expires

[autumn anchor]

can anyone swap my eu long vip

ive not loaded into the server

[near halo]

on us vanilla medium does vip will get stock again or it wont till necxt wipe?

[soft palm]

more slots 4 br long?

[fringe tree]

!slots

[marble mantle]

Hey, @soft palm

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fringe tree]

Make a payment support ticket

!vipissues @autumn anchor

[marble mantle]

Hey, @autumn anchor

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[autumn anchor]

i did 4 and a half hours ago

with no reply

[fringe tree]

Most likely will restock soon, feel free to pick up a role in #vip-stock-role-assign

[near halo]

thxs bud

[fringe tree]

Thank you for your patience during this time, depending on the Admin's schedule it will vary on time.

[fresh mesa]

When will the VIP US LONG be restocked? My rust has crushed 2 times and i've had to wait through a queue.

[autumn anchor]

i was patient for like the first 3 hours

i may aswell just go to sleep and refund the vip bro

whats the point

[fringe tree]

!vipstock

[marble mantle]

Hey, @fresh mesa

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[midnight quiver]

hey i lagged out and now i have Que again

[fresh mesa]

^

[fringe tree]

I understand your frustration, I'm sorry you have to deal with VIP not cooperating. Rest assured, you will receive a response soon as possible.

[fringe tree]

Hello, Admins typically don't issue queue skips. I'm wishing you the best in your endeavors

[autumn anchor]

luke is back online, i dont expect he will reply though since he didnt 3 hours ago when he was online

[fresh mesa]

It's been 5 hours since the last restock what the flippity heck

[fringe tree]

It's force, a lot of people want VIP most likely

[fringe tree]

You're free to reach out to them, but you have done the correct protocol. Again, I'm sorry you have to deal with this and I hope they reach out to you soon as possible

[narrow stirrup]

is vip for rustoria 10x eu no bps available to purchase? or do we need to wait? i see people speaking about it not going through and i do not want to waste staff time.

[autumn anchor]

he just replied so

[fringe tree]

!vip

[marble mantle]

Hey, @narrow stirrup

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[autumn anchor]

lets just call it divine intervention

ty qtpie

[random oak]

!ticket

[marble mantle]

Hey, @random oak

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random oak]

dawg people be cheating and i cant make a ticket

[umbral turtle]

who can i give pleasure to so i can get a vip slot

[slow lantern]

best to report ingame

[limpid matrix]

bro she legit called me a dick cuz i said she was wrong for baning me cuz both bases were mine etc , muted me then said she wants me to hear me say i understand , so i said i understand bitch so she banned me saying im rude. seems like admin abuse

[gaunt mountain]

how can i rust vip ticket

us medium

[near halo]

Here #payment-support

[narrow stirrup]

appreciated

[feral vortex]

i need a mod real quick

im trying to load into 5x trio us and it saying i need to go to discord chooky

anyone knows what that means

[tired monolith]

I crashed in US Main and started joining within 5 minutes however it is not allowing me to skip the que!! Pls help

[near halo]

Yes, you got banned and need to tag this Admin here

[feral vortex]

what admin i need help what did i get banned for?

iv been playing server for over a year?

im so confused?

[near halo]

@jagged escarp

Relax, the admin will talk to you

[feral vortex]

is he going to help me right now?

[near halo]

I don't know, if he is available, yes

[feral vortex]

do u know what i got banned for maeve?

[obtuse pine]

I need mod help, crome and me were playing and he wasn't allowed to skip queue after crashing

[near halo]

Rustoria doesn't have skip queue if you are not a VIP

[zenith idol]

Does restoria sell vip for all servers?

[near halo]

No, i'm here just to help, now you just wait or send a DM to him about this ban

[tired monolith]

but it was part of the patch notes that this feature was added

[fringe tree]

Yes

[near halo]

#announcements message

[feral vortex]

how do i add chooky?

or message him about my ban?

[fringe tree]

!vip @zenith idol

[marble mantle]

Hey, @zenith idol

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[fringe tree]

I just pinged them

[fringe tree]

Refer to this message

Or look through the members list

[feral vortex]

i clickked on his name is that how i send message?

[zenith idol]

@marble mantle Do you sell packages for all servers or no?

[fringe tree]

Oh

No not to my understanding

You have to buy VIP for the respective server

[tawdry summit]

Am i able to send screen shots for proof for ban appeal?

[feral vortex]

@jagged escarp can u DM to help me find out what i got banned for?

[fringe tree]

Did you grab your SteamID?

They won't be able to help you if they can't identify you

[feral vortex]

do i send my ID in here?

[fringe tree]

Yes, you should be able to attach images / links

[tawdry summit]

where?

[fringe tree]

Either directly message them or paste it here

[tawdry summit]

eternal are you able to check my ticket please

[feral vortex]

ok igu one sec

[tawdry summit]

can i send u them

[fringe tree]

Unfortunately, I can't review tickets

Whoever banned you will review your ticket soon as possible

[tawdry summit]

my friends waited like 3 hrs

[feral vortex]

https://steamcommunity.com/profiles/76561199448693077/

i think thats right

is this the right thing to send eternal?

[fringe tree]

76561199448693077

[feral vortex]

now i need chooky right?

@jagged escarp where u at brother i need some reasons why i got banned?

eternal can u see what i got banned u

[fringe tree]

They will answer you soon as possible

I'm sure they would appreciate your patience in the meantime

[feral vortex]

how long do u think it will take eternal?

[elder willow]

when restock on vip for main

[jagged escarp]

Hi @feral vortex , I am on my way home, give me 20 mins

[tawdry summit]

chooky me too man

help me

[feral vortex]

ok thats fine

please message me when u get back

[tawdry summit]

same here

[feral vortex]

i never cheated in my life

i wanna know what im banned for

[elder willow]

chooky wen restock

[jagged escarp]

I will. Might be a bit sooner. It’s not for cheating. Feel free to dm me if you like

[feral vortex]

ok can u dm me when u get back chooky

[snow bolt]

Are there gonna be anymore restocks for US Main ?

[fringe tapir]

the shop for diving stuff is glitched on sea long AB4 fishing village

[jagged escarp]

Will do, no worries 🙂

[meager axle]

i need help, i buy a vip in wrong server (i buy in rustoria us long) and i want it in another... something anyone can do? if you check i dont loging in the sv bcs wrong buy

[mystic phoenix]

was just wondering are the guys at fishing villaged bugged for getting scrap for scuba gear?

[fringe tree]

!vipstock

[marble mantle]

Hey, @elder willow

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[fringe tree]

I'm afraid this is an issue with FacePunch, not Rustoria. Feel free to make an F7 report

[fringe tree]

It's a Facepunch issue

Feel free to make an F7 report

[fringe tree]

!vipissues

[marble mantle]

Hey, @meager axle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fringe tapir]

👍

aight all g

[mystic phoenix]

Thanks!

[high quest]

my rust just closed and i went to load back into US MAIN and im stuck in queue, is there a grace?

i crashed and cant load back in

[fringe tree]

There is no grace period

[smoky cape]

No

[high quest]

fuck

[snow bolt]

i got kicked for being afk for 30 mins like what

[fringe tree]

It has been suggested in the past, but will most likely remain without the grace period

[fringe tree]

30 mins is awhile

[smoky cape]

Yes we kick people after being afk for certain amount of time

[snow bolt]

damn

[gilded frost]

Yea restock a vip us long

I need that for someone

[smoky cape]

!vipstock

[marble mantle]

Hey, @gilded frost

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[high quest]

i was building a base for my team and my shit just crashed

[fringe tree]

I'm sorry to hear that

[tawdry summit]

@jagged escarp are you back yet?

[feral vortex]

fr i need u brother

[tawdry summit]

facts

[feral vortex]

what happend to u kose

[tawdry summit]

we were playing us long and we needed an extra member for our group so we invited him thru the rust discord and he turned out to be cheating but we didnt know and we all got banned

[smoky cape]

Did you all make appeals?

[tawdry summit]

2 of us

[feral vortex]

lmao how does that happen

[tawdry summit]

i have images for proof that we just met him too

i sent chooky them

we all bought vip too 😭

[feral vortex]

dang kose that shi happend to me to on reddit monday but my ban was 30 days

[fringe tree]

Chooky will message you guys soon as possible, I'm sure they would appreciate your patience.

Be sure to include your SteamID's as well

To accelerate the process and better receive help

[tawdry summit]

to chooky?

[fringe tree]

Yes

[feral vortex]

no this what a while ago

[tawdry summit]

everyone in my group?

[feral vortex]

chooky my big pookie

he gunna help me get unbanned

kose did u get perm banned or no?

[smoky cape]

Association bans are 7 days for the first time

[tawdry summit]

7 days yea

[feral vortex]

is that rule only for rustoria or other servers like reddit?

[fringe tree]

rustoria

[smoky cape]

Other servers have their own seperate ways of dealing with stuff like that

[fringe tree]

Our policy can be reviewed at the Rustoria website

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[tawdry summit]

im kinda suprised the cheater bought vip to play with us too lmao

[feral vortex]

kose are yall loaded?

[tawdry summit]

i think we got t2 and a tommy

i got off for work

[feral vortex]

dang i was so late for wipe i might just get bps on wensday next week

[meager axle]

some cool moderator who canceled my ticket, I didn't put in the necessary information

[fringe tree]

If you guys are going to converse, please take it to #general

[tawdry summit]

chilling for chooky

[feral vortex]

word

[spare cairn]

benn waiting for 9 hours now still no response good server....

[keen saddle]

help i cant build

[fringe tree]

Report or appeal?

[smoky cape]

Do you have resources?

[keen saddle]

yes

it works everywhere but one spot

[smoky cape]

Are you in radius of a monument?

[keen saddle]

no

[fringe tree]

You may be close to a monument honestly

[keen saddle]

im not

i built my whole base

[spare cairn]

got banned for no reason

[keen saddle]

im on rustoria.co us long

[smoky cape]

Appeals can take up to 1-3 busniess days

[fringe tree]

Appeals take 1-3 business days, the Admin will review it soon as possible

[spare cairn]

what takes so long to read a message and fix it

[smoky cape]

Admins need time to look into it

[fringe tree]

It's processed in the order they're received

[spare cairn]

bc i got banned for no reason which held me back from playing force wipe

[keen saddle]

can i get a admin from rustoria us long

[spare cairn]

ruined my force now ur telling me i gotta wait another 3 days

w server love it

[smoky cape]

We never said it's going to be a guaranteed 3 days

The average response time is 1-3 business days

[spare cairn]

so 24-72 hours

[smoky cape]

From the moment you made your appeal

[spare cairn]

thats a long time wipe day ruined and the crazy thing is that i waited in the queue 2 times 100 players + and i bought queue skip

[smoky cape]

But business days are from 9-5 and don't include weekends

[fringe tree]

Depending on the situation it can take longer

[smoky cape]

!refund You can play on a different server in the meantime

[marble mantle]

Hey, @spare cairn

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[keen saddle]

can i get help on rustoira us long

[fringe tree]

with building?

[keen saddle]

yea

something is broken

[smoky cape]

Can you send a screenshot of the problem you're having

[keen saddle]

and it fucks my whole build

[spare cairn]

no refund bc ur admins dont know what their doing 😂

wasted my day on this server

[gentle marsh]

pls more vip stock

[smoky cape]

!vipstock

[marble mantle]

Hey, @gentle marsh

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[keen saddle]

how do i send a screenshot

[smoky cape]

Take the screenshot

[keen saddle]

i did

[smoky cape]

And send it in here.

[keen saddle]

how

[gentle marsh]

!vipstock

[marble mantle]

Hey, @gentle marsh

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[smoky cape]

Ctrl+v

Try that

[spare cairn]

u cant send pics in here

[keen saddle]

lmao

[smoky cape]

Yes you can

[smoky cape]

Just send it to me in dms

[spare cairn]

no u cant i tried

[smoky cape]

Ok then it's because I have perms to sorry

[keen saddle]

OK

[spare cairn]

cow why cant u just unban me

[tawdry summit]

@jagged escarp yoooo home yet?

[keen saddle]

HOW DO i dm

[smoky cape]

Cause I'm not an admin and only the admin who banned you can deal with your ban

Also I have no context as to why you were ba nned

[keen saddle]

lmao i dont know how to dm u

[spare cairn]

idek why i was banned

it said go to this discord

[smoky cape]

What was the name

[spare cairn]

skyliine i alr dmed him

[smoky cape]

Then wait for him to respond

[spare cairn]

at 2no answer

[smoky cape]

Because timezones

[feral vortex]

yo @jagged escarp how much longer u need brother?

[smoky cape]

Stop constantly pinging her

She will get to you eventually

[feral vortex]

ight bro

[tawdry summit]

how do u see which admin banned u?

[feral vortex]

it tells u when u try to load in i think

[tawdry summit]

doesnt for me

[smoky cape]

That informaton is not public

[smoky cape]

No

[tawdry summit]

gotchaaaa

[smoky cape]

Only if the admin told you to come to discord

[near halo]

man cow a bitch

[smoky cape]

Sorry for helping people out

[near halo]

yeh should just stay quiet

fucking annoting as shit if im honest

if your not an admin why talk ?

[torn heart]

because he is a chat moderator, who's goal is to direct and assist players

[smoky cape]

Are you well?

[tawdry summit]

jacob can u help save me?

[torn heart]

don't know what the need to be hostile is for

[smoky cape]

Take a deep breath sir

[torn heart]

whats up

[tawdry summit]

ill just send u what i send chooky for ban appeal?

is that cool?

[torn heart]

well whats ur ban for

[near halo]

im not hostile just im saying your prolly a bitch if im real

[elder granite]

Paid for VIP last night but im sitting in Queue rn

[smoky cape]

No you are being hostile

[torn heart]

sounds hostile to me

[smoky cape]

For no reason at all

[tawdry summit]

we were playing us long and we needed an extra member for our group so we invited him thru the rust discord and he turned out to be cheating but we didnt know and we all got banned

[smoky cape]

#payment-support

[torn heart]

did you make an appeal?

[tawdry summit]

yes

i have screen shots for proof we didnt know him

[torn heart]

just gotta wait for the admin who banned you to review the appeal

[tawdry summit]

wish there was a vip queue for ban appeals

[torn heart]

sadly won't be a thing

[near halo]

man biggest rust servers in the world and they cant even ban properly

[smoky cape]

Admins are only humans at the end of the day

Rustoria also have thousands of players constantly playinh throughout all servers

[near halo]

must be some dumbass ones pretty simple ban cheaters

[torn heart]

sure you know the first thing about being an admin

[near halo]

if i was admin for a day all rustoria servers would be perfect

just saying

[smoky cape]

#staff-applications feel free

[near halo]

p

[torn heart]

if you think you can learn to admin in a day I have a terrible truth for you

[near halo]

what truth i administrate my minecraft server just fine you silly goose

[torn heart]

😭

[near halo]

im just a goat at rust so i would just play a server and anyone who killes me is def cheating so i would ban them

ez admin solved

[torn heart]

[smoky cape]

get this man in congress!!

[tawdry summit]

can i refund my vip that i bought for wipe since there wont be a queue in 1-3 days

[smoky cape]

!refund

[marble mantle]

Hey, @tawdry summit

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[tawdry summit]

sweet

[near halo]

i could never be caught being a admin mod or anything of any sort yall are geeky losers that get no pussy and smell like fish

[smoky cape]

Your pfp is literally a fish

And I hope you know all admins have lives

They don't just sit on their pc 24/7

[near halo]

nah its a mirror

got ya with that one

[smoky cape]

Sure let's call it that

[near halo]

whats the point of being an admin and banning people if you arent on to explain how they got banned

[torn heart]

we aren't going to go in depth for our reasons of banning people regardless, no reputable server will

[near halo]

i say admins cant sleep anymore

jacob rs. do you get paid ?

[torn heart]

nope

[near halo]

ok so your a broke fuck too

[smoky cape]

He has a job

[torn heart]

alright man lets go b4b then

😭

[near halo]

lets run it rn

[torn heart]

what car you drive huh

[knotty helm]

jacob

[torn heart]

yes toxic

[knotty helm]

are you a admin

[torn heart]

yes I am

[knotty helm]

can you help me

[torn heart]

whats up

[wild stratus]

hi i occured some bug and cant loot my body in my base on eu medium

[knotty helm]

can we get in a call

[wild stratus]

nick: stefan.pizdek

[torn heart]

not exactly at this second, can you explain ur situation to me in DM's?

[torn heart]

Sadly not much we can do with that, we don't interfere with gameplay

[near halo]

i drive a truck

[smoky cape]

That's not specific

[wild stratus]

why does equpment of farm just evaporated

[near halo]

what do you drive jacob you broke fuck

[midnight quiver]

WHY IS THE SERVER NOT OPEN TO 900 PLAYERS LIKE BEFORE WIPES?

[zealous furnace]

instead of fighting b4b maybe the admins should just OPEN 300 SPOTS.

[torn heart]

A 2021 Charger GT

wanna be a bit more specific now?

[smoky cape]

/slots

[near halo]

keep flipping patties and maybe youll get like me

[marble mantle]

Hey, @zealous furnace

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[feral vortex]

i drive a hellcat

[knotty helm]

i dm you

[mental iris]

how will i know once my ban has been appealed

[smoky cape]

You will get a response form a bot in dms

[mental iris]

i did it on the rustoia website

ill still get a dm over discord?

[smoky cape]

From the Rustoria bot yes