support

[swift drum]

like i didnt log into it after it was game banned it was way before

so i just dont see a reason im banned its only yalls server

[fringe tree]

If the appeal was denied it will most likely remain like that, unfortunately.

You’re free to explore options with speaking to an Admin, bur as stated it will most likely remain that way

[swift drum]

okay well can i speak with an admin please

[fringe tree]

I do want to preface, if you’re game banned and you come into Rustoria servers (without following the policy) it will get you in trouble

Most likely was caught since you logged into the account in the past and lead to your current ban

Wishing you the best though, regardless

[swift drum]

Can you get me an admin to speak to?

<@&274971100184576010> can i please speak to one of you

[smoky cape]

No need to ping. You could always join #368790610783764480

[supple grotto]

THAAAAAAAANK YOU SO MUCH ! @thin plover He's banned !!!!!!! thanks so much.

One question.. what about our loot ? we can't get it back ? we had so much stuff on us and he killed all of us really quickly !

[smoky cape]

Unfortunately admins can not reimburse loot

[supple grotto]

k. too bad. we lost good weapons and we were really struggling ! thanks tho. i'm feeling awesome that he got banned.

[deft verge]

where do i go to request for unban

[smoky cape]

!appeal

[marble mantle]

Hey, @deft verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft verge]

whats the fastetst an appeal can get reviewed?

[smoky cape]

There's no complete answer for that

It will be reviewed as soon as possible

[lucid heart]

can someone help me with my payment for vip

[zenith jolt]

is it a usual thing for appeals to take the full three days

[near halo]

i need a ticket

pls

got hackers

proof to

[subtle cape]

Depends on the case. For some cases yes it is quite common to take the three days, but one some cases it usually takes around one day.

[zenith jolt]

thanks

[subtle cape]

Also the availability of the admin must be taken into consideration

[near halo]

erm sir 🤓 ☝️

my ticket needs tending to

Ticket #703cc7

[blissful herald]

it will be looked into

[near halo]

okay thank you daddy

[plush nexus]

!ticket

[marble mantle]

Hey, @plush nexus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plush nexus]

brooo how tf am i banned for hacking i havent even cheated lol you basicly boosting my ego lol

[quartz lynx]

hi

[urban ivy]

!appeal

[marble mantle]

Hey, @plush nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

whats your in game name?

[quartz lynx]

When I try to log into the server, there is a message asking me to come to Discord

[gloomy sparrow]

They should be a name as well

[plush nexus]

kawaii々

[quartz lynx]

awz3

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @quartz lynx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quartz lynx]

76561199679734984

I played in the server on Monday

Yesterday I bought a new computer and had this problem

[fathom crescent]

I need help

admin

[blissful herald]

send a Private MSG to @west mica and wait for his reply please

[quartz lynx]

ok

[hard condor]

admin？My ban period has expired, why can't I still connect to the server

[blissful herald]

!steamID

[marble mantle]

Hey, @hard condor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hard condor]

76561198366875242

Administrator, please help me

[thorny dune]

Your ban has expired, avoid spam connecting - wait 10 minutes at least and try again and you should be fine.

[hard condor]

@thorny duneOh, okay, thank you, hacking. He's been released and now he's playing with hacking

I think this is the wrong ban? But we have removed him and will never contact him again

Administrator, I have been waiting for 10 minutes, is it still not possible?

[stuck wedge]

Good evening, today I was banned at 2:25 for "use of hacks", something that never happened.

It would seem like a good idea if an administrator could send me a message to contact me tomorrow, so that they can scan my PC, to prove that I play legitimately.

Thank you very much for taking the time to view my message.

[warped zodiac]

!appeal

[marble mantle]

Hey, @stuck wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stuck wedge]

thanks

[zinc valley]

please help, I filed an epilation to unban from your server yesterday, but no one has looked at it yet

[stuck wedge]

baro

[warped zodiac]

It can take up to 3 business days to respond to your appeal. Please be patient

[warped zodiac]

Yes?

[stuck wedge]

Is there no way to appeal the ban, without so much fuss?

without so much paperwork hahaha

[warped zodiac]

That is the process

[stuck wedge]

my clan is waiting for me

[hard condor]

@warped zodiacAdministrator, my ban has expired, but I still cannot connect to the server

[stuck wedge]

There is no way it won't be so late?

[hard condor]

76561198366875242 Can you help me check it out

[warped zodiac]

Give it a few minutes and then try again

[warped zodiac]

I'm afraid you will have to wait, but make sure you submit your appeal first

[stuck wedge]

okkk

thabks

[hard condor]

But it has been a long time since he passed

OK， I can access the server and play on the best server!

[warm monolith]

hey DN

whats up its Qualex 😄

[cold tusk]

yea

teaming lol

[warm monolith]

nah its not exceed the limit

[cold tusk]

nah becuase i have 4 people offline

[warm monolith]

yeah me neither

[blissful herald]

join up Waitting for support friends

[cold tusk]

ight tanks

becuase i didnt take any loot

ight kk

makes sense

ight thanks

[cunning aspen]

good afternoon, I get kicked off the server for hacking, but I play without cheats, and with vpn to reduce ping

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @cunning aspen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wooden ravine]

Yo

Can someone make support

like in a call?

Pleassse🙏

[hearty fulcrum]

hello, how can i help you?

!report - please make a ticket to report cheaters and do not call them out in chat.

[marble mantle]

Hey, @shrewd hatch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shrewd hatch]

Thanks bro

[spring flax]

@west mica

i had a message to contact you

[pulsar ridge]

Hello, i have ban from VPN, can you help me? steam id 76561199058930809

[shrewd hatch]

I really need your help. He's crazily slaughtering the people around him

[gloomy sparrow]

If you explain your issue here first then i can drag you after if i still can help you

[robust musk]

!appeal

[marble mantle]

Hey, @shrewd hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

!appeal

[marble mantle]

Hey, @pulsar ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

@near halo you ok there, can we help?

[pseudo void]

heya any staff up?

[blissful herald]

look above you 0_o

[pseudo void]

❤️ aut,omation has killed my trust P

[blissful herald]

what\

[pseudo void]

got a guy using yopur server to steal steam accounts

[blissful herald]

#announcements message

[pseudo void]

have traced him down to his address/name lol

[blissful herald]

Block him and move on, there a lot of them fake stuff

[blissful herald]

yeah we not getting involved into that

[wooden ravine]

i have benn banned 300 days ago, and the told me 300 days ago that i should come back wehne 300 days are done

@west osprey told me this

[pseudo void]

well here is profile https://steamcommunity.com/profiles/76561199168940364/

[blissful herald]

nothing we can do, just bock him and report thats all

[pseudo void]

in case it helps anything

[blissful herald]

there thousands of them

[pseudo void]

nah i have almost owned his werver. just waiting on him to login .. sry bored today lol

server.. uggh been up all night

[deep phoenix]

I need to report a cheater. Where can i do that?

[blissful herald]

!report

[marble mantle]

Hey, @deep phoenix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deep phoenix]

Thanks

[pseudo void]

https://rustoria.co/support/tickets

for both ya . ok ty later guys

[unkempt raven]

<@&274971100184576010> VPN banned
Steam ID 76561199061592709

[wooden ravine]

i have benn banned 300 days ago, and the told me 300 days ago that i should come back wehne 300 days are done
@west osprey told me this

[blissful herald]

DM her then and wait for reply

no need to spam that here all time

[wooden ravine]

ok

sorry

[fringe tree]

!appeal

[marble mantle]

Hey, @unkempt raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void condor]

Hey there, it seems the ban removal didn't go through. So they remained banned and that was why they were not being able to connect. I'm sorry for that, and as a gesture of good will. I've added £7.99 store credit to both of your team members for their next month of vip with Rustoria

[near halo]

here now

[blissful herald]

for what exactly

[near halo]

general question

[blissful herald]

feel fre to ask here then

[near halo]

promise me I won't get executed in any way or form, I ask because of curiousity

[wooden ravine]

Skyline could i ask you something about bans, and how they work?

[blissful herald]

I replied to you already if Lorie said to come back , then please DM her and wait for reply

[wooden ravine]

i have a general question about bans and how they work?

[hollow vault]

Why was i muted i didn't even type anything

[blissful herald]

what did you say?

[hollow vault]

nothing i died and just ran back and got muted

i didnt say anything

[blissful herald]

not what I see

[hollow vault]

when

[hollow vault]

When did i say

[blissful herald]

well chekcing atm actuyally, as I see your before "nice wording" Mutess

[hollow vault]

why did i get muted for that now

[hollow vault]

checking....

[blissful herald]

well seems you have not changed and still a bit of Racist

[hollow vault]

why i got muted now then

[blissful herald]

if you think you can go around Mutes, not going to work here

[robust ledge]

@blissful heraldI Get banned by play with harker, but im sure its vpn ban

[blissful herald]

!appeal

[marble mantle]

Hey, @robust ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust ledge]

please help 76561199061592709,thats my steam id

[balmy jungle]

They wrote to me to vote for the skin on Twitch drops admin stories is this a scam?

[hollow vault]

womp

[blissful herald]

#announcements message

[indigo dock]

Come to Discord.gg/rustoria - AWZ3 what is mean sorry my english so bad

[fringe tree]

!Steamid

[marble mantle]

Hey, @indigo dock

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

@west mica

[marble mantle]

Hey, @indigo dock

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[robust ledge]

@blissful herald THE WEBSITE IS TOO SLOW

6Days ago i get VPN banned and admin help me to fix done

[indigo dock]

76561198453569934

[alpine relic]

/ticket

[marble mantle]

Hey, @alpine relic

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wooden ravine]

ive been waiting for 2hrs and i get no respond

i dont want to be rude but can please someone come

[blissful herald]

you most likly not going to get response in voice channel, as I said 3rd time just DM Lorie and wait for answer

[wooden ravine]

why dont you just tell me

[blissful herald]

tell you what

[wooden ravine]

so i have been banned 300 dayws ago

can i getunabanned now

[blissful herald]

if Lorie said and talked to you, only she can sort your stuff

[gleaming compass]

is it 90 days or 180 days i have to wait to be able to play if i have a gameban?

[blissful herald]

180

[hard condor]

Administrator, 2X vanilla, but the team UI is 8 people, is there no limit on the total number of people in a team

[blissful herald]

Team UI 8, but you can play with as many as you want

[hard condor]

ok thx u

[indigo dock]

@blissful herald what is Come to Rustoria AWZ3

[blissful herald]

you got explained already, no? send a DM to @west mica with your steam ID and wait for reply

he wants to have a chat with you

[gleaming compass]

ty

[indigo dock]

i sent DM so now i wait right ?

[ripe viper]

Any Rustoria SEA long Admin/mod that can help me out?

Earlier the server could not be seend but after I verified the game then connected via Connect command the server was available to me, but then the server loads but it sticks at 0.8 while downloading map.

I have the whole map downloaded in my game directory

[raven mist]

Did you use these ips? #announcements message

[ripe viper]

Yes

[raven mist]

Try to verify gamefiles and try again

[ripe viper]

Done multiple times

[raven mist]

Remove the map in your game directory and try again 😄

[ripe viper]

Done it but I think it's something with the server because this issue is faced with all my team members

[raven mist]

Which one is it? Sea main or long?

[ripe viper]

Sea long one..
Is Rustoria playable in India?

[raven mist]

Shouldn't matter afaik or you could try a VPN

close to the server location

[ripe viper]

I've tried all methods suggested by you guys , I'll try VPN this time

[raven mist]

Sounds good, could help routing to the server better

[ripe viper]

Okay @raven mist

[tawny salmon]

<@&274971100184576010> on medium there is some guys that glitched into a rock and chill there with silenced guns they have boxes in there also

[raven mist]

!report

[marble mantle]

Hey, @tawny salmon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

^ use this

[tawny salmon]

do i have to use website?

[raven mist]

Or ingame

Be precise with the cords tho 😄

[ocean harbor]

I joined all your groups, but I'm still not authorized.

[hexed nimbus]

wait a few min and type /auth again sometimes its just slow

[ocean harbor]

I connected to Youtube and typed twtch auth but it didn't work.

[raven mist]

You cant link youtube

[near halo]

<@&274971100184576010> Hello admins I was banned by the server using VPN, please help me fix this problem steam id 76561199198582925

[hexed nimbus]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn grove]

do you destroy anything in bases like if you misplaced a wall act?

[short bear]

hey <@&274971100184576010> could u see what happend? i even not play eu long and your say im hacking in that server

what mean?

[fringe tree]

Could you elaborate more?

[fringe tree]

Please don't ping Admins unless it's urgent

Are you using a VPN @short bear?

[short bear]

gameboost that been ban?

[sand sinew]

guys I think i met already to guys that are probably wallhacking on rustoria eu small i made F7 report

[short bear]

and i even not play eu long

[fringe tree]

!report - Feel free to file a report against them as well

[marble mantle]

Hey, @sand sinew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sand sinew]

ok i made one already

but he got weird letters in his name

[fringe tree]

If you aren't hacking, it may be because of a VPN. Do you have a VPN?

[fringe tree]

Thank you, we will review it soon as possible The status can be viewed on the website

[sand sinew]

ty

[short bear]

eee im chinese and i use some Game Accelerator

[fringe tree]

!appealcn

[marble mantle]

您好, @short bear

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[short bear]

but im not play eu long and he say im been banned eu long

[fringe tree]

Please make an appeal

[short bear]

yeah im appeal

[torn grove]

like if you own the base and you sealed off your tc with a wall. would you brake the wall for me or would I have to get boom? In my case I misplaced a vending machine making my bunker not work.

[raven mist]

They wont no

[short bear]

and this made me so Confused i just play us monday and main why your say im banned that server

[torn grove]

ok thanks

[shy remnant]

We do not interfere with gameplay at all

[short bear]

I hope you can give me a fair response. bec im even not play eu long and i been banned that server and im not hacking!

[fringe tree]

The status of your appeal is on the support website, it takes 1 to 3 business days

[shadow canyon]

hi me and my friend can not join rust oria eu small idk why we have been trying for 6h

[indigo dock]

this reason ?

[shadow canyon]

no

attempt failed

[raven mist]

Try with the ip in #oldserverinfo

[shadow canyon]

not working

[fringe tree]

Have you restarted rust?

[shadow canyon]

yes

[raven mist]

verify gamefiles too i'd assume?

[shadow canyon]

other oria servers are working but eu small not working

[raven mist]

Are you able to try with a VPN?

[shadow canyon]

cant play with vpn my ping will go over 200 ping

[raven mist]

But did you try.. connecting to it?

with a VPN

[shadow canyon]

ill try

[raven mist]

If thats working try to reset your router or make a #network-support-old ticket

[short bear]

ty i get unbanned

[lyric dagger]

Tachi is cheating in vanilla US long

[indigo dock]

@west mica Read my message

[wooden ravine]

exactly this was my question

how do i appeal

@west osprey do you have time for a vc?

[thin plover]

!appeal

[marble mantle]

Hey, @wooden ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

!appeal

[marble mantle]

Hey, @distant elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

@wooden ravine did you need help?

[wooden ravine]

yesss

[fringe tree]

What's the issue?

[obsidian nebula]

my friend has a problem, he has never played US Main and now when he logs in it says HACKING

[fringe tree]

Was he banned?

Or just disconnected?

[obsidian nebula]

MAYBE

[obsidian nebula]

YES

[fringe tree]

Are they using a VPN?

[wooden ravine]

so i have benn baned 1 year ago

like gamebann

and lorie gaveme a bann on all rustoria for cheating

buti wasnt cheating

[raven mist]

were u gamebanned while on rustoria?

[wooden ravine]

noo

shenzy i had 600 hrs on 5x why should i cheat

we talkd once

[raven mist]

I mean, you got gamebanned so that must means something

Did you appeal?

[wooden ravine]

my acc was hacked

and was playin on rustacademy

and rae cheat

[raven mist]

Did you show proof of that to any of the admins?

[wooden ravine]

rustacademy showd me clips

[wooden ravine]

no

but i have

[raven mist]

Gather your proof and show em if thats the case

[wooden ravine]

my gmail got hacked by some russians

[wooden ravine]

on dm right

[raven mist]

Lol, so your steam got hacked and your email

hmmmhmmm

[wooden ravine]

ye hahaha

i was using same password

bcs im a retard

give me 5min @raven mist

[raven mist]

Show them, not me 😄

[tacit widget]

I have permission to skip the queue, but why am I still in the queue

[wooden ravine]

they dont respond tho

[tacit widget]

[raven mist]

Make an appeal and they will , also its weekend 😄

[spice bloom]

help pls

so

what i have to do

if i disconnected

[raven mist]

Join back

[spice bloom]

by disconnected: hacking

[raven mist]

!appeal

[marble mantle]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[spice bloom]

thx

[distant elk]

pls admin

fast

[crystal mesa]

need help in support

call

[wispy ledge]

Attack ddos in rustoria eu small

i think

^^

[crisp dust]

yo admins stop fucking yourself with a cucumber and restart the serveru fat fucks

[wispy ledge]

https://steamcommunity.com/profiles/76561198310318695

[crisp dust]

and give a reroll u dumbcunts lost me 2 inv of loot

[wispy ledge]

My duo and I have a ping of 7000 and this man does not stop killing us and looting us, is it possible that he is using some type of cheating?

[raven mist]

Doubt, might be some network issues

[wispy ledge]

ok thankn

We've been like this for 15 minutes,

[raven mist]

Honestly, making a #network-support-old might help the devs/network engineer find out whats going on

[robust musk]

!appeal Doubt it, in case of any doubt of your side feel free to appeal

[marble mantle]

Hey, @wispy ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

!appeal please know you should provide evidence of this “cheater”

[marble mantle]

Hey, @distant elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant elk]

bro what r u yapping

everyoen gets unbanned by admins instantly for vpn

[fringe tree]

If it was a VPN ban, it could be lifted. Considering that previously banned players will try to connect with VPN's it may confuse the system and lead to other players to have trouble

Feel free to make an appeal on the website, elsewise, the Admins can't help you further

[potent surge]

!appeal

[marble mantle]

Hey, @potent surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory vapor]

!appeal

[marble mantle]

Hey, @ivory vapor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

Hey there, this has been fixed and you can connect.

[pliant maple]

!appeal

[marble mantle]

Hey, @pliant maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rich surge]

why im disonnected for hacking

[potent surge]

why am i banned

[fringe tree]

Are you using a VPN?

Were you banned or disconnected?

[distant elk]

#support message

see admins are supportive here

[distant elk]

thank you!

[potent surge]

unban us

[late thunder]

un ban pls daddy

[thorny dune]

You can see the ban reason when you try to connect

[iron lagoon]

banned

[fringe tree]

!appeal - Please make an appeal and the Admin who banned you will handle your ticket

[marble mantle]

Hey, @potent surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

!appeal

[marble mantle]

Hey, @iron lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron lagoon]

bec this is a false ban

[rich surge]

no

[fringe tree]

Takes 1-3 business days, it is the weekend so it will be a little more down the line.

[fringe tree]

Feel free to make an appeal and an Admin will take care of it soon as possible

[iron lagoon]

can you look at it quickly please

[rich surge]

Rustoria Network Support ?

[indigo dock]

How long @west mica get on pls 🙏 it 2 am for me

[obsidian acorn]

!report

[marble mantle]

Hey, @obsidian acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Unfortunately, I can't help considering I don't handle appeals. You'll have to wait till the Admin who banned you handles it

[fringe tree]

Most likely have to start with an appeal if you were banned

[potent surge]

i would like my ticket to be seen

rn

[fallen wolf]

hey guys 🥰

[ivory vapor]

mate

we need our tickets to be seen

chop chop

goons

[smoky cape]

Coming to discord won't speed up the process

[ivory vapor]

idgaf fucking chat mod

[potent surge]

hurry up

[fallen wolf]

chop chop

[ivory vapor]

unpaid slave

[smoky cape]

Wait for an admin to look at it

[fringe tree]

If you guys don't need support take it to #general

[potent surge]

base getting raided cause your false ban

[fringe tree]

I understand the frustration, but we kindly ask for you guys to be patient during this time.

[ivory vapor]

MATE OUR WHOLE TEAM HAS JUST BEEN BANNED FOR PLAYING WITHA HACKER FOR NO REASON FUCKING GET AN ADMIN U FAT FUCK

[pliant maple]

reply to my ticket on website asap tyty

[ivory vapor]

FUCKING DIABETIC BITCH

[smoky cape]

Appeal it

[fallen wolf]

times money bro, gotta farm sulf

[potent surge]

we have

[smoky cape]

Then wait for a response

[ivory vapor]

i have

[fringe tree]

!appeal - Make an appeal and wait for a response

[marble mantle]

Hey, @ivory vapor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[potent surge]

okay shut my base doors then x

[ivory vapor]

can u pretty please get an admin

[pliant maple]

8 OF US JUST GOT BANNED JUST LOOK PLEASE

[ivory vapor]

this is a matter of emergency

[pliant maple]

BRO

[smoky cape]

Admins can't interfere with gameplay

[fallen wolf]

https://tenor.com/view/ojas-rn-angry-eating-funny-gif-26828688

[smoky cape]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallen wolf]

business days ok

[potent surge]

WELL THIS IS A BIG SITUATION GIMP

[pliant maple]

and theres 7 of us on the same team banned

[fringe tree]

It's business days they handle appeals, not much can be added. If you don't need further support, please take it to #general

[inner iron]

buissness days

[fringe tree]

Business days: Monday - Friday

[ivory vapor]

suck your mum u fat cunt

[pliant maple]

no we need further support

[fallen wolf]

can bann at saturday but unbann on business days

[smoky cape]

We can't assist you anymore. Wait for an admin to respond to your appeal

[ivory vapor]

fucking retards

slkit your wrists

hang youself

[quaint pelican]

unban me says im banned for hacking but never playerd sever

[inner iron]

guys calma

[ivory vapor]

yourself

[pliant maple]

we are controlling small big time yall just mad

[ivory vapor]

fat cunts

fucking die

bleed out

hang

crash into a tree

fucking idiot

[potent surge]

gg

[pliant maple]

rip k2

[fallen wolf]

k2 touch some grass

[quaint patrol]

Calm down

[smoky cape]

Take a break sir

Go outside and get a breath of fresh air

[potent surge]

Look at ticket

[smoky cape]

You've already been told to wait for an admin to respond to your appeals

[steel wagon]

what is command to turn off skins with vip on modded

[fallen wolf]

😴

[smoky cape]

Now please go to #general if you dont need anymore help

[smoky cape]

/noskin I think

[steel wagon]

don't work

[fringe tree]

One moment, I'm looking into it

[quaint pelican]

how long till u look ayt my appeal

[smoky cape]

/noskins

@steel wagon

[fringe tree]

1-3 business days

[steel wagon]

ty

[inner iron]

shut up eternal

[quaint pelican]

bro my team playing now

[fringe tree]

Rustoria content only please

[inner iron]

my fault

[fringe tree]

If you don't need help, head to #general

[smoky cape]

No problem

[quaint pelican]

why so long

[pliant maple]

7 of us need ticket reply asap

chop chop

[quaint pelican]

i wanna play hhurry#

[pliant maple]

look at all of our hours and money spent on eu small

[fringe tree]

Admins are the only ones who can handle reports + appeals. This includes any other issues that arise and their personal lives. We ask for your patience during this time and I'm sure they will appreciate it.

[pliant maple]

says alot

why would we want to play with a hacker

[fringe tree]

Business days: Monday-Friday

[pliant maple]

stupid

[fringe tree]

We ask for your patience during this time and will greatly appreciate it

[fallen wolf]

if you bann on saturday you should also review tickets bruh

[smoky cape]

Hours don't matter. Just be careful who you play with in the future

That's all

[smoky cape]

Admins do look at tickets sir

[fallen wolf]

wdym how could we know

[smoky cape]

Appeals are whats not looked at

[quaint pelican]

my account got hacked and have vac ban so just let me play

[smoky cape]

You're not supposed to. Hence the reason to be careful who you play with

[fallen wolf]

that makes no sense at all

[pliant maple]

wtf

[fringe tree]

If you have a vac ban on your account for Rust there are rules that must be followed

[quaint pelican]

ill pay if u look at mine now

[quaint pelican]

on my alt account what got hacked

[fringe tree]

Staff aren't paid and Mods can't help with tickets or appeals.

[late thunder]

we didnt ask

[fringe tree]

Alt evading is still against the policy

[late thunder]

just unban

[pliant maple]

ong

[quaint pelican]

well i dint fucjkkuinbg cheat u sped

[pliant maple]

free up E9 on eu small

[quaint pelican]

it got hacked

[smoky cape]

If you've already made an appeal wait for an admin to look at it

[pliant maple]

yall mad we controlling

[fringe tree]

Leave it to the admins to respond. I'm listing what the policy states to get an idea

[quaint pelican]

boring

[quaint patrol]

Imagine being banned

[quaint pelican]

nn

[fringe tree]

Alt evading is against the policy, whether it's intentional or not. I'm very sorry to hear that your account was hacked.

[quaint patrol]

Banned nn

[quaint pelican]

run 1s

thats what i thought

[fringe tree]

If you guys don't need help please head to #general

[broken quarry]

How can I open a ticket in this discord?

[quaint pelican]

i need help just look at my ticket im not waiting 3 dats

day

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @patent bison

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quaint patrol]

Go play somewhere else then

[fringe tree]

It's only available on the website or in-game

!ticket

[marble mantle]

Hey, @fringe tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quaint pelican]

shut up lil bro

[smoky cape]

#general

[fallen wolf]

<@&274971100184576010> can you check appeals pls

[balmy cypress]

Admins will check when they have time

[spring flax]

@smoky cape IS IT possible for me to sell myself farming sulf

[balmy cypress]

tagging does not speed things up

[smoky cape]

Uh

Idk if you want to farmbot for someone sure

[quaint patrol]

Only for ingame items, no irl currency, and be careful if you are on a modded server with a team limit.

[late thunder]

can use hurry up

[fallen wolf]

stop chatting here and check the appeal bro

[pliant maple]

u can reply to a message in discord but cant read a ticket lmao

[smoky cape]

Cause he's not the admin who banned you

[fallen wolf]

im working on a youtube video here pal

[smoky cape]

Only the banning admin can look at the appeal

[raven mist]

I hope you from the bottom of my heart you will have to wait atleast a week longer xoxo

[fallen wolf]

thanks mate

[raven mist]

No problem cunt

[quaint pelican]

they all ready unbanned me xD

[ocean thistle]

Enjoy!

[smoky cape]

See how patience pays off?

[pliant maple]

WTF

[fallen wolf]

20 months of vip great stuff guys

[quaint pelican]

Stilll pissed off lost my main acc

[rich surge]

how long will it take for a staff to respond

[smoky cape]

As soon as possible

There are other people in line who have made tickets before you

You will just have to wait

[rich surge]

OK

[ocean thistle]

!steamid

[marble mantle]

Hey, @fallen wolf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fallen wolf]

76561198156269735

thanks for checking

[ocean thistle]

I've forwarded yours to the admin in charge of your ban to review.

[fallen wolf]

chad!

[pliant maple]

can you do it for me as well please

[ocean thistle]

Are you guys together?

[pliant maple]

yes

[potent surge]

yes

whole team

[late thunder]

yes

[pliant maple]

my id is 76561199160408673

[potent surge]

76561199013273616

[ocean thistle]

Forwarded

[pliant maple]

thank you so much ❤️

[smoky cape]

Stop spamming

[iron lagoon]

Hai

@ocean thistle

[ocean thistle]

This was already forwarded

[ocean thistle]

What's up?

[iron lagoon]

I’m the one who got banned not sure why but can you forward me ?

[spring flax]

ye but like for money

[lilac frigate]

Is there anyway to get stuff back from cheater if theyve been banned?

[smoky cape]

No real world trading

[ocean thistle]

Forwarded

Taking a look

[iron lagoon]

Ty

[potent surge]

Thank you for looking @ocean thistle

[spring flax]

@ocean thistle i have been waiting whole day for AWZ3 to respond can you help me

[ocean thistle]

You should be good to connect in 15 minutes

[distant elk]

thanks

[ocean thistle]

Unfortunately, only AWZ3 will be able to resolve your issue as they are the one in charge of your ban. I highly suggest being honest throughout the entire process. Best of luck!

[lilac frigate]

Sorry can I get an answer for this please?

[thorny dune]

I'm afraid we are not able to reimburse any lost loot

[potent surge]

are you in charge of our ban?

[ocean thistle]

I am not

[potent surge]

do you know who is?

[twilit veldt]

whay did i get permd for recyling

[ocean thistle]

I do, but that information is not known. However, the appeal functions like a direct message to your admin. If you have additional information to add please do so

oops wrong reply

[smoky cape]

@potent surge

[marble mantle]

Hey, @twilit veldt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

You would not get banned for recycling..

[ocean thistle]

You are game banned. You'll need to appeal here - https://www.easy.ac/en-us/support/game/contact/appeal/

[twilit veldt]

that link is not working

[ocean thistle]

https://easy.ac/en-US/support/contact/appeal

[fringe tree]

@quasi forum

did you need some help?

[fallen wolf]

any update possible?

[fringe tree]

Did you apply for an appeal?

[fallen wolf]

yes

[fringe tree]

The status will be available on the website

[fallow solstice]

@balmy cypress watch dms @fossil igloo u ass well ma drilla

[fringe tree]

!report @fallow solstice

[marble mantle]

Hey, @fallow solstice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallen wolf]

getting raided now while being false banned

[inner iron]

rip

I recommend rebuild

[zenith steeple]

@lyric basalt

ban https://steamcommunity.com/profiles/76561199681054024 on rustorai us main

[light copper]

/ticket

[marble mantle]

Hey, @light copper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust musk]

/report

[marble mantle]

Hey, @zenith steeple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zenith steeple]

/report

[marble mantle]

Hey, @zenith steeple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stuck mason]

some scammer added me attempting to change my steam guard off my account

ofc he didnt succeed, but its worth noting

[fringe tree]

!scam

[marble mantle]

Hey, @stuck mason

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[stuck mason]

already reset it

and made steam backup codes

https://steamcommunity.com/profiles/76561199169107615/

thats the account

[full dew]

report

[marble mantle]

Hey, @full dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

As long as you have it under control! Rustoria staff will never reach out to you personally though Steam

#announcements message

If you ever are hesitant, you’re more than free to ask anything!

[jade wyvern]

lmkao can someone come help me in 2x eu vanilla

[hexed nimbus]

With ??

[fringe tree]

!ticket

[marble mantle]

Hey, @jade wyvern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brittle zodiac]

!ticket

[marble mantle]

Hey, @brittle zodiac

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[potent surge]

!ticket

[marble mantle]

Hey, @potent surge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[terse fossil]

how can i verify

[lyric basalt]

!verify

[marble mantle]

Hey, @terse fossil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ionic leaf]

How to determine how long the ban lasts?

[mint ferry]

hey marzy any chance i can get a mod on one of the severs

to look at some players

rustoria 5x solo/duo/trio

[lyric basalt]

Please make a ticket

[lyric basalt]

!ticket

[marble mantle]

Hey, @mint ferry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic leaf]

my friend was banned, but for how long it is not clear why they banned him when there are no blocks on his account, he only had a block that was issued by a vac ban for 3 days and after that we went to your server after which he got a ban and the appeal was yes She didn't answer anything meaningful, we wanted to go to EU Long for global wipe, is there a possibility of a ban? If there is no vac ban on the account?

[hexed nimbus]

!appeal

[marble mantle]

Hey, @ionic leaf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

!appeal

[marble mantle]

Hey, @ionic leaf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ionic leaf]

In the appeal, they didn't answer us anything reasonable, what to do with this?

Hello there, unfortunately we have to deny your appeal as such your ban will remain. Good luck with everything and I hope you have a wonderful day.

this is what they answered us

and there is no ban on the account, why the ban is not clear

he is not allowed a second appeal as the first was a deviation

[hexed nimbus]

Then I’m afraid that’s there final decision and you need to look for another server to play on

[ionic leaf]

but why so what we did wrong why no one can answer

[balmy jungle]

Your admin asks me to go to the site to vote for Twitch drops and for this he will give me a skin and VIP card on the site, is this a scam? (Requests on Steam)

[ionic leaf]

I recorded 1 thousand hours on your servers, maybe a little more, but I didn’t get a ban, and my friend got 20 hours playing without breaking anything

I want justice, as these servers are the best, as far as I'm concerned, we were ready to buy vip and continue to play on your servers

[fringe tree]

!scam

[marble mantle]

Hey, @balmy jungle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[fringe tree]

Yes, it's a scam. We will NEVER personally reach out to you on Steam

[ionic leaf]

is there any way to ban on your servers it's just not a fair ban and it's lunch

[toxic shard]

there is no reason to appeal multiple time, if denied if means there were enougth proof to confirm the ban

[balmy jungle]

He sent me the steam works website, but the link is fake and the website is exactly, exactly similar

[toxic shard]

if we deny a second time you will ask for a 3rd appeal ?

[ionic leaf]

yes, he doesn't have any blocks on his account, he just bought a computer because we wanted to play on your servers and in the first days you always ban him, why is that?

[toxic shard]

That's because it's a server ban, we don't have any power to block his account, otherwise we would have done it too

migth still happend, bans from FP/EAC often happend by waves while we do ban "instantly"

[errant pendant]

!ticket

[marble mantle]

Hey, @errant pendant

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic leaf]

he had a temporary EAC ban for 3 days after which it was lifted and he continued to play so on what basis did he get banned if EAC didn't ban him after 3 days?

we want to play on your servers for 6-8 people who were ready to buy vip, but due to blocking we cannot play and we don't like other servers

[toxic shard]

That's a question for EAC but since EAC temp banned him and we banned him too later on, if I were you I would question your friend credibilty more than ours

2 indenpendant group of people decided "randomly" to ban your friend, isn't that suspicious ?

you might want t reconsider your recruitment procedures

[ionic leaf]

this is his first account and do you seriously think that a person who bought a computer for the first time in his life and bought Rast will immediately play with cheats?

[toxic shard]

Since there was millions of licences sold for rust, I would say each and everything case is possible

[ionic leaf]

he got banned after killing 4 players due to a leaky layout are you serious?

[toxic shard]

but for sure your friend is a cheater, there is no doubt on this point

[terse flax]

cry bro

played with a cheater

stop larping

[toxic shard]

shit happens, that's why the first PWH ban is usualy only 7 days

[ionic leaf]

it's just hard to understand that he's not a swindler, but his banat

he is ready to pass any check if it is necessary just so that the person who banned him understands that he is worthless in his work because the ban is for nothing

[jade merlin]

i might be yapping, but for me this "he bought computer" sounds like either an excuse or attempt to avoid HWID Ban for the guy

[toxic shard]

there is no test we could do now that would proove he was not cheating before

[terse flax]

so easy to hide just cheat better

[ionic leaf]

I understand you, but it is very stupid to ban a person who came to play on your servers without bad intentions

[toxic shard]

also he didn't just bought a computer

[vast island]

how do i make a ticket man

[toxic shard]

you might want to question your friend a bit more 🙂

[ionic leaf]

I understood you, sorry for bothering you then

[toxic shard]

!ticket

[marble mantle]

Hey, @vast island

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vast island]

shits so fucking confusing

[brittle narwhal]

why i cant log to server

[ionic leaf]

I have one question, if he plays about a thousand hours on other servers and does not get a vac ban, will there be a possibility of being banned?

[brittle narwhal]

hi

[toxic shard]

He cheated on our server, what he does now is irrelevant

[toxic shard]

!appeal

[marble mantle]

Hey, @brittle narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vast island]

so wait we dont get compensated for the loot we loose against cheaters like hows that fair ?

[upper sky]

!appeal

[marble mantle]

Hey, @upper sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brittle narwhal]

!appeal

[marble mantle]

Hey, @brittle narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vast island]

so wait we dont get compensated for the loot we loose against cheaters like hows that fair ?

[jade merlin]

Guy should be glad hes not banned for playing with a cheater, yet he tries to cry for the cheating guy's unban. Dear god

[fringe tree]

Considering it's an official server, loot is not reimbursted

[toxic shard]

There is no way to keep track of the loot the only fair way is to keep it as is and allow people to raid/...

[vast island]

i lit have a clip

[toxic shard]

same reason why we don't remove bases/give info

[vast island]

of me getting raped by a fly hacker

we spend money and time on this game to let it get stripped by a hacker is crazy

[toxic shard]

what is the hacker got killed and your loot got looted legitimately by someone else ?

there is no solution where it's fair for everyone, nor can we add loot on the server

[brittle narwhal]

jacob

[thorn topaz]

meanwhile we have 9 day old rust accounts going 84-1 on US Med

[toxic shard]

!ticket

[marble mantle]

Hey, @thorn topaz

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorn topaz]

of course a ticket was submitted

😄

[whole cedar]

!ticket

[marble mantle]

Hey, @whole cedar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

Anyway we are not allowed to mode, delete, spawn, transfer, give, ... loot on our official server

[vast island]

kool i wanna rage hack so bad fuck

i have a strong mental wee good

[brittle narwhal]

yo admin i got playing with hacker at rustoria sea-main

seriouslyyy

[fringe tree]

!appeal

[marble mantle]

Hey, @brittle narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Associating with a hacker with intention or by accident could get you in trouble

feel free to make an appeal

[brittle narwhal]

please recheck again

!appeal

[marble mantle]

Hey, @brittle narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light copper]

lf ppl to snowball vanilla US 3k+ hrs

[digital beacon]

/ticket

[marble mantle]

Hey, @digital beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[outer sierra]

#looking-for-group

[light copper]

my fault original gangster

[fallen wolf]

6 hours to check a ticket on a false ban. great job guys 👏

2.187 hours on eu small and 150eur for vip and you ban me

[analog tundra]

yo is this a rustoria admin? https://steamcommunity.com/profiles/76561199165465559/

[void condor]

#announcements message

[versed ridge]

I need a admin asap

im in vc waiting

[lyric oriole]

My whole group just got aim botted on, can I get an admin?

like 100% not just saying that because we died, brand new account on the server for 30 mins

[fringe tree]

!report

[marble mantle]

Hey, @lyric oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Please file a ticket and it will be handled soon as possible

[vocal goblet]

i have a person messaging me on steam stating they are the admin for these servers, telling me to vote on a website for new rust skins. is that legit?

their steam name is Rustoria.co | ✪ Nor

[lyric oriole]

I did, I don’t have clipping software but i submitted some proof

[potent surge]

CAN ADMIN LOOK INTO TICKET YEY

[ripe slate]

!ticket

[marble mantle]

Hey, @ripe slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vocal goblet]

is Rustoria.co | ✪ Nor an admin for rustoria servers

[fringe tree]

!scam

[marble mantle]

Hey, @vocal goblet

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[fringe tree]

No worries, the Admins will review conduct a viewing of the alleged cheater

!appeal @digital lintel

[marble mantle]

Hey, @digital lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[main quiver]

handle him

[static estuary]

i got dmed on steam by rustoria msn is it legit ?

[fringe tree]

!scam

[marble mantle]

Hey, @static estuary

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[vocal goblet]

block and report him. he did the same thing

[static estuary]

thx

[lyric oriole]

Not to spam but do you know how long a ticket takes? cant do anything out side base without getting zapped instantly lmao

[fringe tree]

Tickets can vary in time depending on the Admins workload

[lyric oriole]

word, thanks man

[delicate cypress]

@fringe tree my teamate dced on a boat in the fishing village and his body disappered out of nowhere and he had a backpack filled with comps is this something that can be resolved?

[fringe tree]

Considering it's an official server, Admins can't reimburst loot

[upbeat vault]

i just banned for hacking... wasnt hacking whats the wait time on appeal?

[fringe tree]

1-3 business days

[upbeat vault]

....

is it automated bans or something thats crazy

[fleet pawn]

does us small bp wipe every month

[warped zodiac]

On forced wipe, yes

[fleet pawn]

is it monthly

[warped zodiac]

Forced wipe is monthly yes

[fleet pawn]

I mean is it weekly or only once a month

wasn't clear sorry

[warped zodiac]

US Small wipes weekly

[fleet pawn]

ty

what about low pop

[warped zodiac]

US Low Pop wipes monthly

[oblique wave]

Is saying in game chat selling 1x2 with row of guns and stack of each emmo for $5 cashapp bannable ?

[fringe tree]

Well, as Baro stated, it's not allowed

[warped zodiac]

It's not allowed

[oblique wave]

mute or ban ?

[warped zodiac]

Mute

[oblique wave]

ok thanks gang

[hearty shard]

https://steamcommunity.com/profiles/76561199069822461/screenshot/2497888107837233888/

Can we get this guy banned. His Teammate is Rezaw. 2 other of my teammates shot him and each one of them got the same 0-99 combatlog.

[fringe tree]

!report

[marble mantle]

Hey, @hearty shard

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upper sky]

Got banned it says playing with hacking when the whole team is legit not cheating

@fringe tree

[warped zodiac]

!appeal

[marble mantle]

Hey, @upper sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful chasm]

<@&274971100184576010> bump up my ticket bro blatant cheater

[fringe tree]

We hope to reach your ticket soon as possible. We greatly appreciate your patience during this time

[graceful chasm]

hes shooting teammates through fucking walls dude

[fringe tree]

I’m very sorry to hear this and understand your frustration. Feel free to attach any evidence in the report along with filing an F7 report.

I’m sorry you’re having to deal with an unfair advantage the other user has

[graceful chasm]

dawg stfu n get someone on to spectate

ign is fentanyl fiend

[fringe tree]

Tickets are processed in order, the Admins will handle it soon as possible. Typically they’re faster than appeals, but can depend on the staffs schedule.

[random sedge]

hello can i please appeal my ban i was just banned

for hacking

i understand why but it is a false reason i am not new to this game i just stopped playing awhile when i moved states i have around 6k hours on my main account i just sold it when i sold my computer and setup i recently just bought a pc a week ago i can show all the proof for this i kinda went off but i can show every file everything i am not hacking.. lol

the kid who joined me with like 60 hours is a kid from my friends discord that he met on roblox ik how it looks but its not cheating i was alrdy unbanned from a modded server for suspicous account because im private but i can show you every proof !

[finite patio]

Help my

[subtle cape]

!mapfiles

[marble mantle]

Hey, @finite patio

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[subtle cape]

Do the first one

[finite patio]

Ok i delete maps file i have 30 gb

[random sedge]

can someone please help me appeal?

i had a really good start going today

[marble mantle]

Hey, @random sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite patio]

New problems

[random sedge]

i have posted my appeal could anyone check it out im ready to join vc and show my files at any moment !

[graceful chasm]

just lost a box of sulf because of your shitty admins are too lazy to ban this fuck

[blissful herald]

you ok

did you made a Report?

[finite patio]

Hepl my

[blissful herald]

did you tried joining with IP?

[meager elm]

where is ip i have this problem to

[blissful herald]

right side of Discord - are all the servers - click on it and there is IP

[stuck cipher]

Is there a bug with branches the power amount won’t go past 1

[hexed nimbus]

did you change the setting

[little beacon]

is there any ban logs to see everyone who has been banned?

[smoky cape]

That information isn't public

[little beacon]

can someone let me know who the "hacker" we were playing with on us main is we all just got banned but 5 people are offline and dont know who the cause is if i link my steam?

[smoky cape]

Make sure to create an appeal and just be careful with who you play with in the future 👌

[little beacon]

w admin super helpful

[smoky cape]

https://tenor.com/view/happy-catto-cats-gif-2693509101423175460

[little beacon]

i cant even log into the website with my steam

woohoo

[subtle cape]

!steamid

[marble mantle]

Hey, @little beacon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[little beacon]

@smoky cape how long are playing with hacker bans?

[subtle cape]

and I'll tell you

[little beacon]

pk

[smoky cape]

7 days

[random sedge]

@blissful herald could u check my appeal please

i would really like if i could maybe hop back on tonight !

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[little beacon]

https://steamcommunity.com/id/AuMentalityRustPlayer/

76561198397046532

thats my id

@subtle cape

[subtle cape]

Got it, dms

[cold solar]

hey can i ask a favour of you?

[cold solar]

@cow can i ask a favour of an admin

[smoky cape]

What is it that you need

[cold solar]

my buddy @rapid blade sent you a dm but cant type in this channel for a ticket

was wondering if you could possibly check it out

[smoky cape]

I've let someone know

[cold solar]

thanks man

[molten portal]

Anymod?

or Admin?

[smoky cape]

Sup

[molten portal]

Yo i need to ask for ban to unban

how do i?

[hexed nimbus]

!APPEAL SAME AS IN GENERAL CHAT

[marble mantle]

Hey, @molten portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten portal]

That acc owner alr did but his English is bad and it not work

[clever mauve]

Hello, I have a problem, I can't get to the server, I'm kicked out for “Hacking” but I played yesterday everything was fine

[smoky cape]

!appeal

[marble mantle]

Hey, @clever mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten portal]

My friend alr did one and now i cant do it again

[smoky cape]

Did it get denied?

[molten portal]

yes

[smoky cape]

Decision is final then

Sorry

[molten portal]

Cuz his English is bad and he cant say anything

And got denied

[hexed nimbus]

denied means denied and is a final decision

[molten portal]

But he didnt hack he was offline for 2-3day and his teammate hack when he offline

he was not playing with the hacker

@smoky cape Can you find me the game admin or mod?

[thorny dune]

If they already appealed and it was denied then that is likely the final decision. In any case, we wouldn't discuss this with anyone other than the banned player. They are welcome to come to Discord and send me a DM and I will discuss it with them but if the appeal was denied, likely nothing will change.

[hexed nimbus]

👆

[molten portal]

He from china and he cant use discord

and his english is bad

Im in vc with him so can i just chat with you?

[thorny dune]

We can always use translators to help communicate, if they are unable to use Discord and the appeal was already denied, they will need to wait out their ban.

[molten portal]

but that ban is forever

how do he wait

[lucid fractal]

can i report some one on discord for cheating in rust?

[molten portal]

his not the hacker and he was offline for 2-3day and his teammate hack when he quit but still at the team

[obtuse badger]

where can i ask about the cheat ban?

[thorny dune]

We take cheater reports either by using the /ticket command in-game, or our website https://rustoria.co/support. You will then get a response in-game also once we've completed an investigation.

[thorny dune]

You can appeal your ban on our website https://rustoria.co/support/appeals.

[thorny dune]

A ban for playing with a hacker is not forever if it's their first time, they can reconnect and it will display the duration of their ban

[molten portal]

he has no hack

but his ban not 7day it show forever

you need his id or anything?

@thorny dune

[subtle cape]

Give me his steamid and I'll confirm the duration

[sturdy oracle]

<@&874995535881326632> VPNban 76561198408521220

[inner karma]

<@&874995535881326632> please help

[subtle cape]

How may I help?

[inner karma]

it says im banned for playing with cheater even though im just duo

i was in a team with russian neighbors because we agreed to not killing eachother

[agile estuary]

greetings awsome souls, i need to speak with a staff member, i might be under attack by scammer, would be happy to report him with screenshots. <@&874995535881326632> apologies for your time. ^^

[subtle cape]

Have you thought that maybe the russian neighbor was cheating?

[subtle cape]

Is it one of those steam guys dming you?

[inner karma]

ive never roamed with them or went in their base

[subtle cape]

But you were associated?

[inner karma]

we simply agreed on not killing each other

[agile estuary]

Steam account " Rustoria.co Loren "

[vast ivy]

im v teamate and i got the same ban

[inner karma]

they fooled me in to being in team with a cheater

[vast ivy]

same reason

im v duo

[subtle cape]

You can try to appeal https://bans.rustoria.co/

@inner karma ^^

[subtle cape]

Yeah, He's a scam just block him

[agile estuary]

thank you :}

[inner karma]

site cant be reached

please ive never cheated this is unfair

ive literally only been out farming u can check my stats im literally negative kd

[vast ivy]

same

[subtle cape]

Post me your steamID's and I'll forward it

[inner karma]

https://steamcommunity.com/profiles/76561199526914815/

[vast ivy]

76561199013524105

https://steamcommunity.com/profiles/76561199013524105/

[inner karma]

i beg of you

ive put so much effort in to farming and everything

[vast ivy]

was my best wipe so far, im not even high hours, i just want to enjoy the game but unfairly banned

@subtle cape when will i be able to hear back from admins?

[subtle cape]

Might be a couple of hours, might be a day. Can't make any promises

[inner karma]

isnt there anyway to forward this please?

its a simple misunderstanding

it could quickly get resolved

[subtle cape]

Your ban will remain for 7 days. I am the admin responsbile for that ban.

[subtle cape]

Also yours

[vast ivy]

waht does this mean? i have to wait my ban?

we didnt do anything wrong

[subtle cape]

You were roaming with the cheater. Ya'll need to wait the 7 day.

[inner karma]

dude literally asked us to follow him to show us his base cuz hes getting off he said

[vast ivy]

we wernt roaming with him. we went to do bradly and he followed us. we had no idea he was cheating bro its just unfair

[subtle cape]

Nahh dude. Now you are lying. It happened half an hour ago, I still remember that

And regardless of not you were aware of him cheating, it still causes an association ban.

Fortunately the first time is temp ban

[inner karma]

ok cant you just take our stuff?

[vast ivy]

but hows that fair on us?

[subtle cape]

It is in our rules. We ban everyone associated with the cheater for it to be fair for everyone else

[inner karma]

take our entire base if u must we never cheated we got fooled by him

isnt there anyway we cant atone for being lured?

[inner karma]

so its not 7day ban?

[subtle cape]

It is indeed a 7 day ban

[inner karma]

then we unbanned?

[subtle cape]

Yes

[vast ivy]

but we got lured, how is that fair?

[inner karma]

ok were never trusting anyone ever i guess

[vast ivy]

can you not just give usa chance bro, you can keep a close watch on us!

[inner karma]

we have never ever cheated 😭

[subtle cape]

No, I don't have time to monitor you guys closely. The bans will remain.

[quaint patrol]

That’s your best bet, only play with people you know and trust.

[vast ivy]

is ther eanyone higher up i may be able to speak to?

[quaint patrol]

They will tell you exactly what @subtle cape is telling you

[inner karma]

this is truly unfair because some random dude decided to secretly cheat and he dragged us down with him

even though we have never got a single ban on anything

[vast ivy]

we didnt even know him

[quaint patrol]

It’s temporary, learn from this mistake and move on

[inner karma]

jacob please try to understand us man

we have grinded so much farm just for this to happen

[quaint patrol]

I do understand yous 100%, but I need yous to understand from the staffs pov

[vast ivy]

hows it a mistake wehn we didnt know. its truly unfair

[inner karma]

i do fully understand their perspective but this seems also unfair on us

but dosent look like anyone cares ig so

[quaint patrol]

It’s in the rules, it’s super unfortunate yous got caught up in this but unfortunately rules are rules and they need to be enforced, try be more careful next time 🙂

[inner karma]

yea not teaming with anyone i dont know anymore ig

fya if any admins cares for this please dm me or something, just shooting it out there

[quaint patrol]

Of course the admins care, they volunteer alot of their free time to try make Rustoria the best experience for everyone