#support
1 messages · Page 500 of 1
Hey, @steel glacier
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
^^
@fringe tree
!ticket
Hey, @steel glacier
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @steel glacier
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
well we just got banned for a random teamate
and was wondering if the team could get unbanned and not him
"random"
yes trillo random
how do u inv a random teamm8?
from LFG you tism?
so hes not random?

Unfortunately that’s not the bans work you’ll have to wait out the suspension even if he was a random all of your gains are Ill-gotten
but he joined the server right before we got banned it was like he was planning to get us all banned
like we had everything before he got on cause he was waiting in queue
It’s happened to me before my duo said he knew a guy from a previous wipe he joins and we get into 2 gunfights that we don’t even win and we still got banned it’s unfortunate but it is what it is, just gotta choose your teammates better
ight
/ticket
Hey, @digital trench
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Actively being looked into 
ban the whole of nr
i plead these mfs have o hour accounts
like wake up
eu main
neoooooowwwwwwwww
!ticket
Hey, @acoustic hull
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
.
How do i use the skinbox? or how do i get it
Typing /commands should be available on most modded servers
I'm a chat moderator, but I may be able to help
what's the issue?
need an admin on rustoria eu med
i know i should make a ticket
but we made a ticket
and no one is replying
the guy is literally
flying
the most obvious cheater i saw
and hes playing for like 2 hours
I know, but its annoying when you cant do anything cause there is a cheater in your area
How long ago did you make a ticket?
like 40 minutes
Well, most of the big servers wipe on thursday.. so it can be a little delayed, they will get to it eventually

ye i know, wanted to ask if theres an admin that could help us faster
I get that, but they dont take reports over discord. They will handle tickets but you got to understand they’re getting alot of tickets in
ye i know that
Br maín lagging......
How long does it take for support to respond?
hello so i got a question for the admins here i got a person called slayrz_ in my steam dms atm claiming to be an admin for rustoria is this true?
Can I dm an admin privately
Does it take 1-3 days to appeal a ban?
Regarding someone admitting to cheating on rustoria w evidence. I hate cheaters!!
thats not what the message was abt its apparently abt a skin they are trying to do
Rustoria admins would never DM you regarding skins, especially through steam. It's definitely a scam
ighty thank u very much 🙂
Putting all that into a ticket would be the best option, so the first available admin can handle it for you
!ticket
Hey, @haughty hinge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Im useing a prepaid visa debit card with 100 bucks and it keeps saying declined when im trying to buy rustoria us main vip
i have an issue pls move me !!
whats the issue
Hey, @fallow solstice
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
we don't take reports over discord
its complicated
make a report at rustoria.co/support
1 sec bro pls
what socials do i have to follow to get that kit
!rewards
Hey, @daring solar
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
ive done that
theres that loyal one
oh nvm
ive subscribed but its saying i havent still
Youtube doesn't give rewards
but it says i need to follow rustoria on all socials to claim the loyal kit
hello?
thats probs smth u need to check with ur bank
atleast my card aint declining cunt
!ticket
Hey, @buoyant smelt
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i followed all socials and done /auth and still cant claim that loyal kit
Have you typed /shop in-game?
Most likely would advise reconnecting to the server / restarting Rust.

Additionally, feel free to type "/authhelp"
Is it possible to go into a vc with a mod or admin and talk to them?
Whats rules on TCing for water for a farm base?
I remember hearing some shit about it being 2 grids a while ago but I am not 100% sure
Yes, if you extend the water pipes across the map you could get in potential trouble 
Looking to go like 1.5 grids?
that fine
?
You're playing US / EU Long, yes?
This is only applicable to US / EU / SEA Long servers, however, if it's 1.5 grids it should be fine 
Rules and guidelines for Rustoria vanilla servers.
The rules can be found above
hello vendeur and me got banned bcs we play with a rdm cheater he say he having 10k hours and we got banned how we can make to get unbanned we dont deserve the ban we pay the vip 3hours ago its not logic to cheat after pay vip
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appealfr - @near halo @rapid trench
Bonjour, @near halo
Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal
Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.
Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.
!appealfr
Bonjour, @rapid trench
Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal
Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.
Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.
Playing US medium
should be same rules
Hey picked up VIp on US mediu, is the 50 person que all vips or did my donation not work?
!vipissues
Hey, @white vector
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
!appeal - Feel free to make an appeal if banned
Hey, @quaint cosmos
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
"These rules are specific to our US, EU, and SEA Long servers only"
Should be fine 
As stated as well, feel free to review the rules above on the website
can someone check out MUMU and George Floyd on main i swear there both cheating
!report
Hey, @timid glade
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I got banned for hacking but,
A. Haven't hacked.
B. Got an error code when loading into your server.
C. Here piano when I join.
D. Your website doesn't recognize a ban but your server does. I don't really understand. I have an error in red that happened before the red text was recorded. It also softfroze my game before I was forced to alt f4.
I have screenshots.
I also tried reverifying files.
I also get separate errors other than hacking when connecting.
!appeal
Hey, @fallow mist
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Are you using a VPN?
Ya but I was able to join using one.
I built a base.
Me and my buddy did. I had to go take care of some things IRL came back to not being able to join for hacking or for some kind of an exception.
I have Screenshots. I get hacking and I get exception problems.
?steamid
Hey, @fallow mist
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Fixed, wait 15m and you will be good
i get vpn banhttps://steamcommunity.com/profiles/76561198446782322/
help pls
!appeal
Hey, @keen cove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
What issue are you facing with logging into the website?
@fringe tree hello im back im sorry to texte you how many time for getting inspected bcs the door of my base was open and the bumket dont get close
Appeals take 1-3 business days 
how... okay
wait 15m and rejoin @keen cove you will be good to rejoin
what do i do because my neighbors are blatantly cheating on main
!report - report them pleaseeee!!
Hey, @wispy pawn
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @wispy pawn
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Is there any admins online that i could talk to in a vc?
i need help because my neighbors are still cheating blatantly and nothing is being done about it
they live directly next to me, making it unplayable
theyve made the supermarket o24 unusable because anytime anybody gets close they instantly die
Do i make payment support tickets in discord or do i need to make one on the website
@torn heartDear administrator, my account has been banned by VPN. Could you please help me fix it? My appeal website has been showing network abnormalities and I am currently unable to submit an appeal. Could you please help me fix it? Thank you very much!! Steam ID: 76561199109293029
^
i made one, it has been awhile not to rush you but just didnt know if you used the website more than the discord
p 29 us long there is a group playing with chinese cheaters ive gotten 2 of them banned i dont understand why their friends are not association banned ????
@thin plover @jagged escarp @raven bison
can u guys not see who is on their team and ban them they keep coming back with new cheater accounts
can anything be done??
!report
Hey, @halcyon notch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hi I want VIP week package but is sold out how can i getr
Hey, @true smelt
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey, @random sedge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
it wont let me select the player to report please help
someone plz look at my ticket asap
Using VPN is banned by the server, please help fix this problem, thank you very much. Steam id 76561199089399734
Can someone please look at my ticket, it is just a quick transfer
/ticket help
Hey, @proper steppe
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @wispy pawn
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket add
Hey, @wispy pawn
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can we get more vip spits for us main
Hey, @proper steppe
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
Hello Administratoris,Using VPN is banned by the server, please help fix this problem, thank you very much. Steam id 76561199089399734
120 people in queue ? shouldnt u guys allow more spots atleast
you would make more money it just makes more sense
PLEASE I WANT TO PLAY
AND IM GONNA PAY U TO PLAY
any admins on?
!slots
Hey, @proper steppe
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
@hearty sleet
what's up
can i dm you rq?
about?
toria main
sure?
!appeal
Hey, @hearty sleet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
^
Check my ticket# 5251f7
I'm a chatmod, the admins will get to your ticket as soon as they can!
Is there an administrator online please help me as soon as possible
!appeal
Hey, @shrewd coyote
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
What can I do for you 🙂
Does Rustoria ever plan on having a solo only server?
#feedback-suggestions message I'm afraid not at this time.
need admin for hacking got evidence
Hey, @pallid totem
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@copper lake
hello admin I was still playing games yesterday, but today I was prompted to ban it
And the prompt was 19 days ago
But I was still playing yesterday
76561198321075727
!appeal You will need to make an appeal.
Hey, @clear flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!gamefiles
Hey, @proper steppe
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
try that
thanks
I have already appealed
Your appeal has been denied. You are no longer able to add to the appeal.
Why don't they let me prove that I'm not a cheater?
I have 12 thousand watches
Can an administrator help me take a look
@copper lake yo whats up
I was mistakenly banned twice because of this@@dusty saddle
@dusty saddleWhy are they banned without verification? and then they refuse to check again?
1 to 3 business days
I am not an admin, I don't know. If i had to guess if your appeal was denied then you cant play on rustoria servers
!appeal make an appeal
Hey, @alpine moon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Post your steam ID here, please.
!appeal You must go through this appeal process
Hey, @clear flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
https://steamcommunity.com/profiles/76561198343498079/ i need help vpn ban please help
your appeal was already denied, have a good day.
@thin plover help unban vpn please love you
https://steamcommunity.com/profiles/76561198343498079/ i need help vpn ban please help
so why was it rejected for me? I am ready to provide all the evidence
fixed
wait 10 minutes
because you were cheating, have a nice day!
I don't play with cheats!!! I have 12 thousand watches
that's a lot of watches
I only have 14
check me for cheats, I don't have them!!! and never happened!!!
I am ready to provide all the files you ask
that won't be necessary, best of luck with your watches
easiest ban in the world
!ticket
Hey, @timber ruin
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
why do you just ban good players and don't want to accept an appeal?
When can I appeal again?
why are you making fun of players?
!ticket
Hey, @wicked cloak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Why is my message being deleted role
the guy is full cheating like he is evading on your servers
I deleted your message since you are calling them out
you can make a ticket
what are they evading?
why are you making fun of players?
borat is a hard cheater, he's evading his ban of cheating
kids been on the server for 8 hours just cheating
Hi, my friend got banned from a VPN and then he applied for a ticket and never got a reply@thin plover
admins can answer my appeal?????
CHEATER in US SMALL Ticket #50aff4
Hey, @final socket
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Why am I getting banned again for hacking when logging in for no reason? @copper lake
i am getting a map error
world file mismatch
bout to wait the q for 6 tim
6 time
!mapfiles
Hey, @proper steppe
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
The above should help solve the mismatch file error
Steam ID?
I wrote in discord
@thorny dune Hello Administratoris,Using VPN is banned by the server, please help fix this problem, thank you very much. Steam id 76561199089399734
This should now be fixed and you can connect
berch i just got banned on rustoria small for "playing eith hacker"
i would like to plead my case
!appeal
Hey, @exotic hollow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@thorny duneSteam id 76561199269390184 Hello, my friend is also VPNban, can you help me to unlock it, thanks!
This should now also be fixed and you can connect
thank you
Try restarting and verifiying files, the above info should fix the map issue at least
@thorny dune could we go in a vc and talk i need admin to talk to ive talked to mods but i need a admin
Please review my appeal, this is all a misunderstanding😭
What im sayin i got banned for cheating and i have never cheated
am I perma banned for "playing with a hacker" who is my IRL friend and has never cheated before?
where do I go on the site to check if my appeal has been reviewed?
!appeal
Hey, @exotic hollow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @versed ridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hi, i just talked to a guy in steam that is trying to impersonate Rustoria admin, i have hes IP and SteamID and the chat prints
block and move on how to say
Okay, thank you.
Join waitting for support voice channel please
7 days of the ban have passed, but you cannot log in to the server
!steamid
Hey, @bitter helm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Please post the steamid here
these links for rustoria social are fucked
ive linked all but its still saying i havent
and youtube ive subbed but its not counting
What specifically isn't linking as youtube has not work for a while now due to the youtube API changes over a year ago?
it says i need to sub to yt and i have, then i go back on the link page on rustoria website and it says i havent
!youtubelink if Youtube is your only one then it's fine
Hey, @daring solar
Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.
ive linked everything else as well but look
yo
lemme ss
!ticket please use our ticket system either in game or on our website. Thank you
Hey, @vagrant epoch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Yeah it says "You cannot link Youtube"
So you're missing Steam
and ive done the steam too but it says i havent
Steam takes a bit of time to sync sometimes
Leave the group, rejoin, wait 15 minutes or so, and then type /auth on one of our modded servers
wait what ive just unsubbed from steam group done /auth and now i have the loyal kit
im confused but not complaining
I think you weren't in before
Your screen shot says "Join" instead of "joined"
But cheers!
its only a one time use 💀
Does the VIP subscription affect the entire team?
I can't get twitch drops. People don't open broadcasts for metal chest armor. Why do you choose dead people?
Rustoria does not do this you have to ask twitch or facepunch
will EU Medium get any more slots or is it maxed?
Don’t think it will
deamn it
@ocean thistleDear administrator, my account has been banned by VPN. Could you please help me fix it? My appeal website has been showing network abnormalities and I am currently unable to submit an appeal. Could you please help me fix it? Thank you very much!! Steam ID: 76561199109293029
@jagged escarp @thorny dune how do we report cheaters here.
!report
Hey, @bitter shadow
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @stuck holly
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You are good to connect again :)
3 thanks !!!

We provide the server not the streamers, you need to go to facepunch with your question
hello, I wanted to play on the rastoria server, but I can't do it.because I'm being kicked for hacking, I've never played with cheats anywhere, tell me, is there any way to solve this problem?
@blissful herald
@ocean thistle
Hey, @ancient belfry
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!slots
Hey, @copper rivet
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
i cant play rustoria because my other accounts were compromised. The hackers got me banned on several games and I bought another account and now I can't even play?
!appeal
Hey, @faint wharf
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @quick lantern
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
admin
Not an admin but happy to help
I was banned by node ban
node ban? what does the disconnect message say?
Hacking
!appeal
Hey, @heady sapphire
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please release me from being banned by the node. My friend is still playing inside
This is my Steam 17 digit number
admin
Hey there, this should now be solved and you can connect
ok thanks
You can use the /ticket command in-game or our website https://rustoria.co/support.
was banned by anti-cheat a long time ago for climbing between rocks and was first kicked for a flyhack and then banned for cheating and my application was rejected
what should I do
Your first step should be to submit an appeal https://rustoria.co/support/appeals and we will review it as soon as possible
I can’t submit an appeal because I already have one and it has already been rejected
You can submit a /ticket or use our website https://rustoria.co/support if you wish to report someone
If you appealed and it was denied then you've already had the decision. You can DM me your SteamID if you wish, but it's unlikely the answer would change.
I threw
check my ticket we got chinese cheater here
Feel free to attach evidence to accelerate the process and make an F7 report against the indivudal 
We hope to reach your ticket soon as possible.
@minor fractal
Did you need some help?
yes
Why is US small down chaps
Server restart
I just have a question... I got banned for "hacking" I literally have every second Ive spent on this server on recording.. over 650gb in two weeks.
I appealed and offered to show video of whatever it was that they banned me for on my end.
I have video evidence I am not cheating and my appeal was still denied instantly with no response to me offering to assist in proving my innocence...
Whatever happened that made a moderator or admin think I was cheating, I have the video of it and am more than willing to provide yall with that and anything else you need. I been making youtube videos on here for a few weeks which is why I have all the recordings and to be honest I dont want to play anywhere else... servers great for making content...
yeah no one even responded I sent a message just like that and no one asked to take a look, im just asking if im wasting my time trying to resolve this?
was just insta denied and told "you need to find somewhere else to play."
super frustrating becuase I can literally prove my innocence and am just not being allowed to...
If it’s denied then that’s the final decision
thats wild lmao
whatever not ur fault have a good day.
Am I going to be eligible to appeal again or is this for life lol?
im getting kicked from rustoira main and its telling me "Come to discord - Marzy"
im here to see marzy
@latent jackal probably killed an admin lmao
@lyric basalt got a ctd customer for you
ctd?
Admins don’t play
Just be patient for a reply you can also try to dm him if his DM’s are open he wants to have a chat with you
Sorry Mighty Mike, just wondering am i ever going to be eligible to appeal again? just want to know if i should keep these videos in case they let me provide evidence at a later date?
If it’s a cheating ban most likely perm my friend
whats the reason im getting kicked?
Like I said he wants to have a chat could be many things
Thats insane man no one even wants to take a look at literal video evidence of me not hacking on my end. I can literally show them whatever they thought was sus from my perspective...
Why didnt a mod or admin at least speak to me? I dont understand? Is it really that unbelievable that Im not cheating? I have almost 7k hours... Not gonna keep spamming in here but I would love to at least speak to someone for a couple minutes to get some clarification as to what it was that got me banned
aye attardo rusts detection of any type of 3rd party software is restarted, many of my good friends have 1 account on rust but get ban evaded on multiple servers and try and appeal and they say they have a second account
i know these people in real life since i was 5-6 years old
they aint even banned me for anything like that, literally was asleep and came back to being banned lol...
happened to my friend too
Just said I was hacking but no alts and i got 7k hours on here like wtf
its not the admins of rustoria its the anticheat
!steamid I can give it a quick look, however I cannot promise anything
Hey, @spice garnet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@spice garnet u bought that account lmao
??
u heard me
this is my only rust account, been playing on here since 2022
idk what ur on about lol
what makes u think that lmao
u spent 1/3 of ur 2 years getting 5.4k hours on rust lmao
Hello, I wanted to know, since when has the server been banned for entering a player's house through an open door?? Are you adequate?
Im having a issue with one of the current Twitch Drops. Rustoria wood door (single) the skin does not show up at all. it jsut looks like a normal wood door
yeah i leave the game running in the background all of the time... I havent played rust for 3 years straight ur right lol... idk how that means I bought my account tho
2022-2024 "3 years!"
on and off like anyone else with any mental health left at all
2022, 2023, 2024
not the brightest are u?
Sent you a DM
okay and i bought my account because I played alot for like 4 months?
that shit is bought
makes sense lol
LMAO
@ocean thistle sorry whered u send it?
In your direct messages
the administration of the eu main server, will you answer me?
fucking great, a man went into a house with the doors open and was blocked for apparently some fucking cheats, they didn't even try to figure out the situation somehow, the top administration of such a large project 🙂
<@&274971100184576010> <@&393554009799000064> maybe you will answer already?
@spice garnet 5.4k hours but never crafted a wooden door?
never crafted a nail gun
Were you banned?
Please take your conversation to #general
They blocked my friend for entering the house with the door open and starting to break the floor there, the admins do not want to check and deal with it and are silent!
we sat in line for 3 hours to get banned for nothing?
Has your friend filed an appeal?
yes, he submitted, checked and said that he allegedly got there with a cheat bug, but they did not fucking consider the option to open the doors, and they do not respond
the whole joke is that I can now launch any player into the house, close him there, ask him to break something to me, and write a report that there is nothing to get banned for, and you won't even deal with it
We don't ban people for entering a house with an open door
if there is a ban it's for another reason
help me
What's up
kick "Disconnect Hacking"
!appeal
Hey, @carmine schooner
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @carmine schooner
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can i get some help ? 😄
Sure whatcha need
for what reason? that we went into the player's house, my friend was closed there, and he started breaking the floor, then 3 hours later he was banned for allegedly entering the house through the wall and breaking the floor there, and when contacting support they write that they do not want to deal with it.
i got banned for 1 week on pubg for team killing, joined the server moose main and it banned me for 180 days or what ever (if u dont join during ur game ban on pubg and then it goes away you dont get banned on moose) , because of the noone resent ban rule. now the ban from pubg is gone but im still banned from rusty moose 160 days, can that get remove or ?
So are you saying you have a gameban on rust?
If you got a game ban on Rust, you can't join Rustoria unless it falls under the rules
oh
im in thw wrong dc
MB THATS ON ME
No worries 
Lmaoo it's all good
AHAHHA TY ANYWAYS
Who told you that this was the reason of the ban ?
support read aloud the reason for the ban
Who exactly told you it was the reason of the ban ?
berch
?steamid
Hey, @stone gyro
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I've gone what's next?
we need the steam id of your friend
otherwise I would I know who we are speaking about ?
discord, ticket website
The reason you gave us is NOT the reason of the ban
Now if you friend to appeal his server ban he can do so on our website, otherwise there is nothing else I can do about it
Appeals must go on the website
so they already wrote about it, they answered us, but I talked to support, they answered him there, checked the computer, found nothing, said wait a minute, after which they said that there was nothing they could do about it, allegedly he was a cheat bugayuser
Sounds like a cool story 
who are they? I don't know where the abuser turned, but my friend wrote in support there is no sense
this is not a story , but some kind of laugh , I have not seen such an absurdity yet , to ban a player for entering a house where he was closed and he knocked out the foundation
We don't check computers
I think you either have huge translation issues and might want to change translator or you spoke with someone that is not from our staff
now your friend if he wants to appeal can open a ticket on our website, otherwise there is nothing I can do for you
a player with the nickname "Son of a Ferret" was killed when he left, then he closed the door, my friend stayed in the house, knocked out the floor, he came in, apparently complained about him, like for "bugs and cheats", and he was banned without checking)
Like I said, this is not the reason of the ban
and we won't give you details on why your friend got banned
!ticket
Hey, @swift sky
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@thorny dune is an admin?
Yes, but he never gave you such details
we talked to him
!ticket
Hey, @swift sky
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
his hacker
I know and he told your friend to open a ticket on the website
Please make a ticket as Marc has told you
he opened the ticket, they answered him and closed it
Ok then case closed
hahaha, really? they banned a player so easily, what the fuck, and bitch don’t want to deal with it
Do you have other Russian-speaking moderators?
@toxic shard
Wouldn't help much
Poor Marc
In what sense will it not help much? I wasted my time in the last wipe getting banned for nothing for 169 days, for no reason
Medium down
Seeing your friend ticket is still open, there is nothing to speak about right now
it didn't got closed like you said
you might want to fact check all the information you have, most of them are wrong
The appeal was sent, it is there, but there is no ticket! he was answered and he was not there, he simply disappeared!
I sent you screenshots in a private message
Medium down?
The appeal clearly state : "Pending" and there is no response in the appeal as you can see
all is good and in progress
so the ticket arrived!
there is no ticket ... it's an appeal
Yes, EU Medium is currently down and being investigated.
I tell you again! the ticket has arrived! a friend was sitting with the admin in a voice chat, he said to contact the website, he contacted him, they answered him and the ticket was gone!
check your screenshot ... the appeal is still there
it's "Pending"
that's the only thing that matters
EU MED IS DOWN WHEN IS IT GONNA COME BACKK UP
We know about the issue we are trying to bring the server back up.
I don't read message in full caps
It's clear...
I will wait for a second response so that I can receive it again later
well the next response will be definitive, no more appeal will be possible then
sory will there be a announcement about eu medium coming buck up ?
Should be online here shortly.
How long does EU medium to be repaired
what do you admins think of this?
How long does EU medium to be repaired
STTOP YAPPING
I think that if you wish to report someone you need to open a ticket
i just want your opinion on what you think of that clip
STTOP YAPPING
STTOP
wcnm
CNM
also can u open the server medium its 350pop and monday 450wtf
my opinion ? nice video of your friend that renamed themself and and look at the floor
I mean ... common
my opinion ? we won't disclose our opinion in a public chat
Love when a group of cheating Ukrainians move in right next to me 😉
!ticket
Hey, @pallid totem
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Already did that. Been waiting a hot minute and their enjoying their time lmao
Why server offline?
They went to every landmine I put in the area and shot them out lmao
ban r2
ban R2
EU Medium is booting up 
ban r2
ban r2
ban r2
Please do not flood this channel with R2, this is for support.
ban R2
ban r2
dont ban r2
ban r2
ban r2
😈
just like gwbk all over again
!sm 10m
:ok_hand: The slowmode delay was changed from 5 seconds to 600 seconds in this channel.
ban r2
ban WD
ban wd pls
ban WD
bam r2
ban WD
xd
ban r2
ban r2
dont ban r2 , R2 on top
BA R2
ban r2
ban r2
EU medium is UP!
server up
Ban R2?
Ban r2!
Unless you need support, move to #general
!appeal - Please tell your friend to file an appeal.
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why are you guys lowering us med pop by 100
Dayt 2 the pop is almost always lower than d1
Hello, I received a ban on your server due to cheating, can it somehow interfere with the fact that my account is 4 days old?
!appeal
Hey, @zinc valley
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i got disconect and said come to discord by l kitty
!ticket
Hey, @deft drum
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@minor temple
Hey, @blazing trout
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Cheating team of Ukrainians still just shooting my landmines and laughing. On Main. Ticket posted over an hour ago.
It will be taken care of soon as possible

Pain
ban r2
This is your warning. Please move to #general .
Please. I'm solo and there's 4 of them. I'm full crouching a grid away and they clap when I'm outside their base and laugh LMAO
Hey, @boreal thistle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!steamid
Hey, @brisk wagon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I can see you made an appeal and I can confirm it's been forwarded to the banning admin to review
Thanks for your patience 
I'm convinced one of the staff is friends with some of these cheaters. It's blatant and it's been hours
There are appeals and tickets Admins have to take care of.
Are you guys short staffed? It's a group cheating on your most populated server.
It's not that we're short staffed. Admins need time to look at tickets
did you bother to make a ticket about it ?
And there are also other people in line who have made tickets before you
appeal or report ?
I have a problem with rust
!ticket
Hey, @mental furnace
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
2 hours ago...
I am not banned
the server kicked me
it says fly violation hack
but It was lag
just reconnect
that's just a desync kick
There is queue
2 hour lead times means you're short staffed
I had 4k stone and some wood I need it back if I die
prob develop some patients mate
Unfortunately admins can not reimburse loot. However, 4k stone is not that much tho so you can get it back easily
2 hours isn't patient? lmao. What amount of time is? They live right next to me.
4 k stone thats 4 nodes and 5 min work LOL
how do i submit a appeal for getting muted?
!appeal
Hey, @marsh juniper
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
cheers
fix the damn main
Nah. Which mod knows these Ukrainian cheaters? lmao
dont say shit you should not be saying and you wont get muted at all
You're weird
well now you klnow what not to say and i bet you clearly knew what you where doing gl with the appeal
!report
Hey, @magic plume
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @grim dirge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
nope
restart game
nvm im stoopid lol
your own words not mine 😂
😂
Almost 3 and a half hours LMAO
also typing the brand of cola you find on a tug boat will also get you muted
Hello
!report
!report
Hey, @fallen haven
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Where do I link my steam/disc account for this server?
!auth
Hey, @limpid belfry
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
It already looks like you have linked it
ah, i dont have the role for premium thats all. I don't care, not fussed just wanted to make sure my acc was linked
is there a bug with signs getting randomly cleared when using /sil . Just logged back in after a few hours and 60% of them are cleared
fix main
Over 3 and a half hours and my ticket hasn't been touched. That's insane.
Will be answered soon hopefully 
Soon hopefully? You don't have enough admins or your admins are terrible. Let me ban these guys faster 
there are many players besides you who are requesting support. admins will go through tickets in the order that they receive them, but there are probably a lot of tickets right now because of the recent wipe. please try to be patient, and i'm sure they will check as soon as they can.
Are you guys ok? Since when is 3 and a half hours not patient? What amount of time is patient? It's a fact that you're understaffed or your admins are bad. The community knows this, you know this. I'm about to get off after not being able to leave my base for almost 4 hours and the cheaters will probably get off too because they're ukrainian and it's late lmao. So can you just be straight with me and tell me if you don't have enough admins or if they're bad instead of blaming the player for not being patient after 4 hours lmao. In before one of you say just not to play here if I don't like it lmao
^
i hear your frustration, and i understand that you are being patient. there are literally thousands of players on our servers, many of whom are requesting support at the same time. like i said, the admins will answer tickets in the order that they receive them, so it can take longer than usual if there are many tickets. thank you for being patient.
Ok. So you don't have enough admins to support the player count. Thank you for at least being a little straight up with me lmao.
There is a bug with water on eu medium, the water from sprinklers isn't working anymore since the server crashed
Will forward that
I’ve just seen that we are already aware and devs has been notified
Thanks for reporting it anyway!
pls respawn smoil on EU 2x
!appeal
Hey, @lapis wing
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Takes 1-3 business days, we appreciate your patience during this period.
sir yes sir
How can I see which ticket is in my queue?
The support page will inform you about the status of your ticket.
Appeals can take 1-3 business days and tickets will vary depending on the workload of Admins 
Is Saturday a working day?
Monday - Friday
Should be fixed
Ticket 5 hours ago. Cheaters now have a roofcamp over my base lmao. This is a joke.
hello I bought the vip on the wrong steam account is it possible to have it on my real account? I have proof of purchases
please make a #payment-support ticket and fill the template and guys can look into it
okey thank you
can i make a cheater ticekt
!report
Hey, @hard mesa
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
or like join waiting for support
won't they consider my ticket over the weekend?
/ticket add (your message here)
this is the in-game chat command.
you can also use the support website https://rustoria.co/support
/ticket
Hey, @digital compass
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
is rustioria getting ddosed wtf
!steamid
Hey, @signal coral
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199346419753
<@&274971100184576010> I've got a cheater who's esping. Killed my teammate in pitch black. I got away safely. Chilled in my base for a bit, went out, he was right there waiting in pitch black again and killed me
!report
Hey, @quiet obsidian
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Heavy rubberbanding at EU Small
@blissful herald when will our teammates get unbanned?
<@&274971100184576010> the guy I reported got banned, could I get my loot back that he took?
two tommy kits
I can tell you the skins for the guns, the armor, everything
every resource etc
they should be a already if not tell them to wait 10min and then rejoin
okey
@blissful herald what do I do to get my loot back from the cheater who killed me and my teammate on US main?
he was banned
They dont reimburse loot
can i get some help
@raven mist can they tell me where his base was at least?
They won't, its official so i'm afraid they cannot help you there
Is it on steam?
10 minutes have passed since our conversation and they still haven’t unbanned me https://steamcommunity.com/profiles/76561199120538151/
yes about some skin
10 minutes have passed since our conversation and they still haven’t unbanned me https://steamcommunity.com/profiles/76561199092883845/
Did you spamconnect?
Block him, its a scam
ok
yes
Stop spamconnecting and wait 10 minutes.
If you spam connected, it'll take time to unban
Nothing we can do to bypass it, just give it 30 minutes and try later
his name is Rustoria.co | ✪ Slayrz_
Yeah thats a scam, not much they can do about that... Just report them and block on steam
ok
okey
Did I understand correctly that they have to wait another 30 minutes?
If they have tried to spam connect after a ban has been lifted, it takes much longer. So yes give it 30 minutes and don't connect at all during that time
okey thnks
:>
Greetings, dear tech. support. In the middle of the wipe, a problem arose in the lack of water for the farm, to solve which it was necessary to install 8 desalination plants. 1 desalination plant provides water to a maximum of 6 sprinklers at the maximum speed of water extraction from the pumps. The desalination plant only produces 12 units of water. Now there is a moment when 2 of my teammates received a ban due to unclear circumstances. The support response in the voice channel sounded like we had somehow damaged the desalinators and the server was having problems because of this. How can I get fresh water on an industrial scale without so many desalination plants?
2 pumps + 1 watermaker = 6 sprinklers.
Hey what server ?
EU Medium
If I am correct its 3 pumps, 1 purifier = 6 sprinklers = 12 planters
Using a 3x2 design
My teammates were told that we caused the day's server crash because we created some kind of bug in the desalination plants. But they didn't say what the error was or how we fixed it. I have no idea what this error is or how we affected the server. If the reason for server destabilization is the large number of desalination plants, then how can I support my farm?
I have a 4x6 farm (4 floors) in which there are 22 sections of 2x2
2 pumps are enough for 1 desalination plant, which gives the ability to operate 6 sprinklers. 6 sprinklers for 24 beds
HI there Lunar, the people were brought to discord to discuss the issue that the base was causing. They were only banned so they come to discord to speak to us. We cannot really unvanish in-game and speak to you. So this is the easiest way to deal with such situations
You didn't cause a crash, that's not what was said to your team mates. The base in question was causing the water/electrics on the server to not work at all, which is why I told your team that the items were removed to stop that from being the case as that one base was ruining it for the entire server. The water purifiers were the only issue in the base that I could find at the time
The way that the purifiers and the combiners were setup was causing an issue for the queue of stuff on the server such as other water things to halt at your base, we identified that issue and your team was approached about such an issue. There's no issue you using items to make a farm base. However if the problem is to persist with the way that it's setup then it will be removed again is what I said to your team mate
Okay, we didn't cause the accident. Then why were we given the condition that if we install desalination plants again, we will be given an indefinite block on your server?
We have no idea how we did it this way.
So what should I do next with the farm? Can I set up the desalination plants again for stable operation of the farm?
Nobody was told they would be blocked from the server at all, I think that's just misunderstanding of your team mate
I said the items would be removed the next time if the issue is from the same base again in the future of this wipe, nowhere did I say you would be banned and or blocked from the server
You can use the purifiers, I would just suggest maybe not linking so many together in a loop to avoid the problem arising again
is it possible to add more streamers to the qtcinderella and hassan ar . I am not able to recive my drops because i dont think qtc wil stream any soon and hassan hasnt turned on drops?
!ticket
Hey, @noble fjord
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
How can I understand that I did something wrong? I don’t know the reason for the crash and how much my actions load the server.
I will take your advice and rebuild the water system on my farm. I will do this now, you can watch my actions.
Again the problem wasn't a crash, the problem was that the water items at your base were stopping the other items on the server from working. So the items were removed at that time. As for the items having the same issue again, I can't be certain that will or will not happen. Like I said in my prior message, just try not to loop so many water components together and hopefully the issue doesn't happen once more
But just to clarify, no bans will happen to yourself/your team regarding the issue. It'll just be that the items that are causing the problem will be removed if it happens again
I redid the water system. If it causes server load, please let me know.
I apologize in advance for probably incorrect conclusions about this situation. All the words were conveyed to me by teammates who could have misunderstood you. I am interested in resolving the situation and am ready to do everything possible to optimize the server and maintain farm performance.
Thanks for the prompt replies
All good, probably just a miscommunication is all. Enjoy your evening
And one more thing, my teammates are still blocked on the server. When will the ban be lifted from them?
Rustoria admins, you have all the evidence u need R2 is cheating, is it that you know and dont want to ban them cause u lose all the VIP money or what?
Your team mates shouldn't be banned, I believe they tried to spam connect if it's the same people. If that is the case we can't do much for that it just takes time to let the ban refresh I'm afraid
!support
Howdy how can we help
!report
Hey, @cursive dawn
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!support
Hello
Ah, I see. It will be answered soon and typically doesn't take too long depending on the workload. However, only a few people can handle those form of tickets 
hopefully they get to it fast! someone who has access to your banking information between people is committing fraud!
should expect some sense of urgency against the threat of legal action
do cheater bases decay faster?
!support
No
Hey, @tepid path
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Make a ticket please
i did
i put his name in ticket
he is teaming with another team 96, clan
idk what is happening
About 3 hours passed and the teammates were still not unbanned
/TICKET ADD 96 Large Furnace cheating !!! full aim and wh, shoting and jumping !!!
Hey, @tepid path
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
UP
ADMINS
CHECK RUSTORIA 3X NO BP
96 LARGE FURNACE
CLAN 96
WE ARE 4 GUYS AND CANT PLAY
Hey, @fringe tree
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I MADE ONE
Depenending on the workload of admins it will vary, however, we will reach your ticket soon as possible 
YEAH
TO LATE
THEY RAIDED US IN 2 MINUTES IN TC
STRAIGHT IN TC
yeaaaah, good admins
how to report cheater?
!report
Hey, @supple owl
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
You can check the status of the report on the support page
is there a way to check recent bans
i couldn’t find the persons name i wanted to report on the website
@fringe tree he might have been banned already
how big is the team UI on US MAIN
People who have been banned is disclosed to my understanding 
@oak escarp
IP: connect main.rustoria.us:28010
Next Wipe: <t:1717696800:F> (<t:1717696800:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map
16
Hi. Thought I'd let you know that your Twitch drop skin for the Wooden Door is bugged. I can craft it in game, but it just looks like the default wooden door skin. Seems like others are having the same issue. Such a nice skin! Please fix 🙂
!report
Hey, @karmic spruce
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
<@&274971100184576010> Rustoria us med's electrical is really buggy rn could use a restart
hey could a admin message me think someone trying to impersonate you guys
I need admin asap please.
EU main hack spotted.
Can an admin monitor his gameplay please NOW ?!
!ticket
Hey, @supple grotto
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
yeah avoid calling people out in global chat or here
k. please you need to monitor him now before he close or leave.
he's not normal at all !
um can ik why i just got banned like tf
what is "portawatch"
I am a Portawatch
what did i get banned for like what
whyd he get kickbanned
Need to talk with you.
Your teammate will talk to you about it.
Whoever looked at your appeal had a reason to deny it. That information isn't publically shared though. Decision is final
My freinds alt got banned and ive logged into before and got banned for "ban evading" evne tho i have close to 3K hrs why do you think im banned