#support

1 messages · Page 500 of 1

gloomy sparrow
#

!ticket

marble mantleBOT
#

Hey, @steel glacier

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
#

^^

potent cape
#

@fringe tree

steel glacier
#

!ticket

marble mantleBOT
#

Hey, @steel glacier

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

steel glacier
#

/ticket

marble mantleBOT
#

Hey, @steel glacier

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

Unfortunately I’m not available

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What’s the issue?

potent cape
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well we just got banned for a random teamate

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and was wondering if the team could get unbanned and not him

honest onyx
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"random"

potent cape
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yes trillo random

honest onyx
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how do u inv a random teamm8?

potent cape
#

from LFG you tism?

honest onyx
#

so hes not random?

potent cape
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are you slow?

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like genuinly

honest onyx
#

goodluck

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....

potent cape
hearty sleet
potent cape
#

but he joined the server right before we got banned it was like he was planning to get us all banned

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like we had everything before he got on cause he was waiting in queue

hearty sleet
#

It’s happened to me before my duo said he knew a guy from a previous wipe he joins and we get into 2 gunfights that we don’t even win and we still got banned it’s unfortunate but it is what it is, just gotta choose your teammates better

potent cape
#

ight

long pond
#

@hopp\

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@fossil igloo MAIN IS FUCKED

digital trench
#

/ticket

marble mantleBOT
#

Hey, @digital trench

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
acoustic hull
#

ban the whole of nr

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i plead these mfs have o hour accounts

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like wake up

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eu main

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neoooooowwwwwwwww

abstract frost
marble mantleBOT
#

Hey, @acoustic hull

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shrewd jungle
#

.

void geyser
#

How do i use the skinbox? or how do i get it

fringe tree
hasty quail
#

any admins on?

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need help asap

fringe tree
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what's the issue?

hasty quail
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need an admin on rustoria eu med

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i know i should make a ticket

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but we made a ticket

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and no one is replying

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the guy is literally

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flying

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the most obvious cheater i saw

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and hes playing for like 2 hours

raven mist
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Just wait

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They will get to it

hasty quail
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I know, but its annoying when you cant do anything cause there is a cheater in your area

raven mist
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How long ago did you make a ticket?

hasty quail
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like 40 minutes

raven mist
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Well, most of the big servers wipe on thursday.. so it can be a little delayed, they will get to it eventually

hasty quail
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ye i know, wanted to ask if theres an admin that could help us faster

raven mist
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I get that, but they dont take reports over discord. They will handle tickets but you got to understand they’re getting alot of tickets in

hasty quail
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ye i know that

raven mist
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Especially on peek days like thursday

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Well, good luck to you and hope for the best

candid canyon
#

Br maín lagging......

digital trench
#

How long does it take for support to respond?

fringe tree
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Hello, @digital trench

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How could we help?

narrow mulch
#

hello so i got a question for the admins here i got a person called slayrz_ in my steam dms atm claiming to be an admin for rustoria is this true?

haughty hinge
#

Can I dm an admin privately

digital trench
#

Does it take 1-3 days to appeal a ban?

haughty hinge
narrow mulch
warped zodiac
warped zodiac
marble mantleBOT
#

Hey, @haughty hinge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

split bear
#

Im useing a prepaid visa debit card with 100 bucks and it keeps saying declined when im trying to buy rustoria us main vip

fallow solstice
#

i have an issue pls move me !!

torn heart
fallow solstice
#

@torn heart move i have clip

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cheater

marble mantleBOT
#

Hey, @fallow solstice

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

torn heart
fallow solstice
#

its complicated

torn heart
fallow solstice
#

1 sec bro pls

daring solar
#

what socials do i have to follow to get that kit

fringe tree
marble mantleBOT
#

Hey, @daring solar

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

daring solar
#

ive done that

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theres that loyal one

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oh nvm

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ive subscribed but its saying i havent still

smoky cape
daring solar
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but it says i need to follow rustoria on all socials to claim the loyal kit

daring solar
#

thats probs smth u need to check with ur bank

split bear
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yea ima check with a bank over a prepaid

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dumb nut

daring solar
#

atleast my card aint declining cunt

buoyant smelt
#

!ticket

marble mantleBOT
#

Hey, @buoyant smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

daring solar
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i followed all socials and done /auth and still cant claim that loyal kit

fringe tree
daring solar
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yes

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i cant even do that anymore i fucked it somehow

fringe tree
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Most likely would advise reconnecting to the server / restarting Rust.

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Additionally, feel free to type "/authhelp"

versed ridge
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Is it possible to go into a vc with a mod or admin and talk to them?

lone timber
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Whats rules on TCing for water for a farm base?

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I remember hearing some shit about it being 2 grids a while ago but I am not 100% sure

fringe tree
lone timber
#

that fine

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?

fringe tree
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This is only applicable to US / EU / SEA Long servers, however, if it's 1.5 grids it should be fine ThumbsUporia

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The rules can be found above

versed ridge
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Eternal could we hop in vc

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I need to talk to a mod

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@fringe tree im back in vc

near halo
#

hello vendeur and me got banned bcs we play with a rdm cheater he say he having 10k hours and we got banned how we can make to get unbanned we dont deserve the ban we pay the vip 3hours ago its not logic to cheat after pay vip

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

!appealfr - @near halo @rapid trench

marble mantleBOT
#

Bonjour, @near halo

Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal

Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.

Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.

rapid trench
#

!appealfr

marble mantleBOT
#

Bonjour, @rapid trench

Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal

Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.

Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.

quaint cosmos
#

node ban

lone timber
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should be same rules

white vector
#

Hey picked up VIp on US mediu, is the 50 person que all vips or did my donation not work?

marble mantleBOT
#

Hey, @white vector

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

fringe tree
marble mantleBOT
#

Hey, @quaint cosmos

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

Should be fine ThumbsUporia

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As stated as well, feel free to review the rules above on the website

timid glade
#

can someone check out MUMU and George Floyd on main i swear there both cheating

marble mantleBOT
#

Hey, @timid glade

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fallow mist
#

I got banned for hacking but,
A. Haven't hacked.
B. Got an error code when loading into your server.
C. Here piano when I join.
D. Your website doesn't recognize a ban but your server does. I don't really understand. I have an error in red that happened before the red text was recorded. It also softfroze my game before I was forced to alt f4.

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I have screenshots.

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I also tried reverifying files.

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I also get separate errors other than hacking when connecting.

marble mantleBOT
#

Hey, @fallow mist

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fallow mist
#

I can't I don't have a ban on your website.

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I'm gonna restart my PC.

fringe tree
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Are you using a VPN?

fallow mist
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Ya but I was able to join using one.

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I built a base.

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Me and my buddy did. I had to go take care of some things IRL came back to not being able to join for hacking or for some kind of an exception.

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I have Screenshots. I get hacking and I get exception problems.

torn heart
marble mantleBOT
fallow mist
#

TY

#

76561198059085603

torn heart
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Fixed, wait 15m and you will be good

fallow mist
#

TY.

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I got in.

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Sorry.

keen cove
#

help pls

marble mantleBOT
#

Hey, @keen cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

keen cove
#

I am unable to log in to the website

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help me

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i lag

fringe tree
near halo
#

@fringe tree hello im back im sorry to texte you how many time for getting inspected bcs the door of my base was open and the bumket dont get close

fringe tree
near halo
#

how... okay

keen cove
#

i lag

torn heart
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wait 15m and rejoin @keen cove you will be good to rejoin

wispy pawn
#

what do i do because my neighbors are blatantly cheating on main

keen cove
torn heart
marble mantleBOT
#

Hey, @wispy pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wispy pawn
#

!report

marble mantleBOT
#

Hey, @wispy pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

versed ridge
#

Is there any admins online that i could talk to in a vc?

wispy pawn
#

i need help because my neighbors are still cheating blatantly and nothing is being done about it

fringe tree
#

Your ticket will be handled soon as possible

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In the meantime avoid your neighbors

wispy pawn
#

they live directly next to me, making it unplayable

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theyve made the supermarket o24 unusable because anytime anybody gets close they instantly die

hallow bramble
#

Do i make payment support tickets in discord or do i need to make one on the website

hearty sleet
stuck holly
#

@torn heartDear administrator, my account has been banned by VPN. Could you please help me fix it? My appeal website has been showing network abnormalities and I am currently unable to submit an appeal. Could you please help me fix it? Thank you very much!! Steam ID: 76561199109293029

hallow bramble
#

i made one, it has been awhile not to rush you but just didnt know if you used the website more than the discord

halcyon notch
#

p 29 us long there is a group playing with chinese cheaters ive gotten 2 of them banned i dont understand why their friends are not association banned ????

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@thin plover @jagged escarp @raven bison

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can u guys not see who is on their team and ban them they keep coming back with new cheater accounts

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can anything be done??

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!report

marble mantleBOT
#

Hey, @halcyon notch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

Hi I want VIP week package but is sold out how can i getr

marble mantleBOT
#

Hey, @true smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

random sedge
#

hi would like to report cheater

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/ticket

marble mantleBOT
#

Hey, @random sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

random sedge
#

it wont let me select the player to report please help

light folio
#

someone plz look at my ticket asap

vernal nexus
#

Using VPN is banned by the server, please help fix this problem, thank you very much. Steam id 76561199089399734

hallow bramble
#

Can someone please look at my ticket, it is just a quick transfer

proper steppe
#

/ticket help

marble mantleBOT
#

Hey, @proper steppe

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wispy pawn
#

/ticket

marble mantleBOT
#

Hey, @wispy pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wispy pawn
#

/ticket add

marble mantleBOT
#

Hey, @wispy pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

proper steppe
#

can we get more vip spits for us main

marble mantleBOT
#

Hey, @proper steppe

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

vernal nexus
#

Hello Administratoris,Using VPN is banned by the server, please help fix this problem, thank you very much. Steam id 76561199089399734

proper steppe
#

120 people in queue ? shouldnt u guys allow more spots atleast

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you would make more money it just makes more sense

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PLEASE I WANT TO PLAY

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AND IM GONNA PAY U TO PLAY

hybrid sky
#

any admins on?

marble mantleBOT
#

Hey, @proper steppe

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

hybrid sky
#

@hearty sleet

hearty sleet
hybrid sky
#

can i dm you rq?

hearty sleet
#

about?

hybrid sky
#

toria main

hearty sleet
#

sure?

pliant mortar
#

vpn ban76561199102702994

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@hearty sleet

hearty sleet
#

!appeal

marble mantleBOT
#

Hey, @hearty sleet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hearty sleet
pliant mortar
#

Check my ticket# 5251f7

hearty sleet
pliant mortar
#

Is there an administrator online please help me as soon as possible

shrewd coyote
#

!appeal

marble mantleBOT
#

Hey, @shrewd coyote

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ionic hare
#

I just have a general question maybe a mod or admin can answer>''

#

?

wispy dirge
ionic hare
wispy dirge
pallid totem
#

need admin for hacking got evidence

marble mantleBOT
#

Hey, @pallid totem

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

modern flume
#

@copper lake

pliant mortar
#

@wispy dirge vpn ban

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vpn ban76561199102702994

clear flame
#

hello admin I was still playing games yesterday, but today I was prompted to ban it

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And the prompt was 19 days ago

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But I was still playing yesterday

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76561198321075727

proper steppe
#

it keeps telling me rust files mismatched

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i have waited q 3 fking times

dusty saddle
marble mantleBOT
#

Hey, @clear flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dusty saddle
marble mantleBOT
dusty saddle
#

try that

proper steppe
#

thanks

clear flame
#

I have already appealed

umbral moss
#

Your appeal has been denied. You are no longer able to add to the appeal.

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Why don't they let me prove that I'm not a cheater?

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I have 12 thousand watches

clear flame
#

Can an administrator help me take a look

timid glade
#

@copper lake yo whats up

clear flame
#

I was mistakenly banned twice because of this@@dusty saddle

umbral moss
#

@dusty saddleWhy are they banned without verification? and then they refuse to check again?

dusty saddle
alpine moon
#

Admin

#

vpn banned

dusty saddle
dusty saddle
marble mantleBOT
#

Hey, @alpine moon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

copper lake
dusty saddle
marble mantleBOT
#

Hey, @clear flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

umbral moss
#

@copper lake76561198127738807

#

@copper lakehelp me please

analog pumice
thin plover
analog pumice
#

@thin plover help unban vpn please love you

umbral moss
thin plover
#

wait 10 minutes

thin plover
umbral moss
thin plover
#

I only have 14

umbral moss
umbral moss
thin plover
#

that won't be necessary, best of luck with your watches

timber ruin
#

easiest ban in the world

thin plover
#

!ticket

marble mantleBOT
#

Hey, @timber ruin

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
#

that's where report go

#

for your information

umbral moss
#

When can I appeal again?

thin plover
#

never

#

bye bye

umbral moss
#

why are you making fun of players?

wicked cloak
#

!ticket

marble mantleBOT
#

Hey, @wicked cloak

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

timber ruin
#

Why is my message being deleted role

#

the guy is full cheating like he is evading on your servers

thin plover
#

you can make a ticket

#

what are they evading?

umbral moss
#

why are you making fun of players?

timber ruin
#

kids been on the server for 8 hours just cheating

wicked cloak
#

Hi, my friend got banned from a VPN and then he applied for a ticket and never got a reply@thin plover

thin dragon
#

admins can answer my appeal?????

final socket
#

CHEATER in US SMALL Ticket #50aff4

marble mantleBOT
#

Hey, @final socket

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin dragon
#

Why am I getting banned again for hacking when logging in for no reason? @copper lake

proper steppe
#

i am getting a map error

#

world file mismatch

#

bout to wait the q for 6 tim

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6 time

thorny dune
marble mantleBOT
#

Hey, @proper steppe

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

thorny dune
#

The above should help solve the mismatch file error

proper steppe
#

thqanks ❤️

#

any canhce u can skip me through q so i can check

#

been 3 hrs

thin dragon
#

I wrote in discord

vernal nexus
#

@thorny dune Hello Administratoris,Using VPN is banned by the server, please help fix this problem, thank you very much. Steam id 76561199089399734

thorny dune
proper steppe
#

yo berch

#

i tried that and now mny game crashed

exotic hollow
#

berch i just got banned on rustoria small for "playing eith hacker"

#

i would like to plead my case

blissful herald
marble mantleBOT
#

Hey, @exotic hollow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wicked cloak
#

@thorny duneSteam id 76561199269390184 Hello, my friend is also VPNban, can you help me to unlock it, thanks!

thorny dune
wicked cloak
#

thank you

thorny dune
versed ridge
#

@thorny dune could we go in a vc and talk i need admin to talk to ive talked to mods but i need a admin

exotic hollow
#

Please review my appeal, this is all a misunderstanding😭

versed ridge
#

What im sayin i got banned for cheating and i have never cheated

exotic hollow
#

am I perma banned for "playing with a hacker" who is my IRL friend and has never cheated before?

#

where do I go on the site to check if my appeal has been reviewed?

marble mantleBOT
#

Hey, @exotic hollow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quasi dew
#

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marble mantleBOT
#

Hey, @versed ridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

winter plinth
#

Hi, i just talked to a guy in steam that is trying to impersonate Rustoria admin, i have hes IP and SteamID and the chat prints

winter plinth
orchid oak
#

@blissful herald

#

need some help said to message you

#

please

blissful herald
bitter helm
#

7 days of the ban have passed, but you cannot log in to the server

marble mantleBOT
ocean thistle
#

Please post the steamid here

daring solar
#

these links for rustoria social are fucked

#

ive linked all but its still saying i havent

#

and youtube ive subbed but its not counting

ocean thistle
daring solar
#

it says i need to sub to yt and i have, then i go back on the link page on rustoria website and it says i havent

ocean thistle
marble mantleBOT
#

Hey, @daring solar

Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.

daring solar
#

ive linked everything else as well but look

vagrant epoch
#

yo

daring solar
#

lemme ss

vagrant epoch
#

SIGMA MALE ban

#

Rustoria us main SIGMA MALE this guy ban

ocean thistle
marble mantleBOT
#

Hey, @vagrant epoch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

daring solar
ocean thistle
daring solar
ocean thistle
#

So you're missing Steam

daring solar
#

and ive done the steam too but it says i havent

ocean thistle
#

Steam takes a bit of time to sync sometimes

daring solar
#

ive been synced to it since 2023

#

but it keeps stopping

ocean thistle
#

Leave the group, rejoin, wait 15 minutes or so, and then type /auth on one of our modded servers

daring solar
#

okay ill try that

#

ill lyk in 15

ocean thistle
#

I'll be here

daring solar
#

wait what ive just unsubbed from steam group done /auth and now i have the loyal kit

#

im confused but not complaining

ocean thistle
#

Your screen shot says "Join" instead of "joined"

#

But cheers!

daring solar
#

its only a one time use 💀

dark harbor
#

Does the VIP subscription affect the entire team?

tulip blaze
#

I can't get twitch drops. People don't open broadcasts for metal chest armor. Why do you choose dead people?

hexed nimbus
rotund flume
#

will EU Medium get any more slots or is it maxed?

hexed nimbus
#

Don’t think it will

rotund flume
#

deamn it

stuck holly
#

@ocean thistleDear administrator, my account has been banned by VPN. Could you please help me fix it? My appeal website has been showing network abnormalities and I am currently unable to submit an appeal. Could you please help me fix it? Thank you very much!! Steam ID: 76561199109293029

bitter shadow
#

@jagged escarp @thorny dune how do we report cheaters here.

marble mantleBOT
#

Hey, @bitter shadow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
#

Hey, @stuck holly

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean thistle
stuck holly
ocean thistle
tulip blaze
#

@hexed nimbus sponsor rustoria

blissful herald
ancient belfry
#

hello, I wanted to play on the rastoria server, but I can't do it.because I'm being kicked for hacking, I've never played with cheats anywhere, tell me, is there any way to solve this problem?

#

@blissful herald

#

@ocean thistle

marble mantleBOT
#

Hey, @ancient belfry

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

copper rivet
#

Could we get more open spots on EU Main?

#

200 queue

agile knoll
marble mantleBOT
#

Hey, @copper rivet

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

faint wharf
#

i cant play rustoria because my other accounts were compromised. The hackers got me banned on several games and I bought another account and now I can't even play?

marble mantleBOT
#

Hey, @faint wharf

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick lantern
#

FOR WHAT IM GETTING MUTE

#

76561199133205764

gloomy sparrow
marble mantleBOT
#

Hey, @quick lantern

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

heady sapphire
#

admin

gloomy sparrow
heady sapphire
#

I was banned by node ban

gloomy sparrow
heady sapphire
#

Hacking

gloomy sparrow
marble mantleBOT
#

Hey, @heady sapphire

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

heady sapphire
#

Please release me from being banned by the node. My friend is still playing inside

#

This is my Steam 17 digit number

#

admin

thorny dune
heady sapphire
#

ok thanks

thorny dune
storm yacht
#

was banned by anti-cheat a long time ago for climbing between rocks and was first kicked for a flyhack and then banned for cheating and my application was rejected

#

what should I do

thorny dune
storm yacht
#

I can’t submit an appeal because I already have one and it has already been rejected

thorny dune
thorny dune
storm yacht
#

I threw

meager rain
#

check my ticket we got chinese cheater here

fringe tree
#

We hope to reach your ticket soon as possible.

#

@minor fractal

#

Did you need some help?

minor fractal
#

yes

blazing crag
#

Why is US small down chaps

fringe tree
spice garnet
#

I just have a question... I got banned for "hacking" I literally have every second Ive spent on this server on recording.. over 650gb in two weeks.

#

I appealed and offered to show video of whatever it was that they banned me for on my end.

#

I have video evidence I am not cheating and my appeal was still denied instantly with no response to me offering to assist in proving my innocence...

#

Whatever happened that made a moderator or admin think I was cheating, I have the video of it and am more than willing to provide yall with that and anything else you need. I been making youtube videos on here for a few weeks which is why I have all the recordings and to be honest I dont want to play anywhere else... servers great for making content...

spice garnet
#

yeah no one even responded I sent a message just like that and no one asked to take a look, im just asking if im wasting my time trying to resolve this?

#

was just insta denied and told "you need to find somewhere else to play."

#

super frustrating becuase I can literally prove my innocence and am just not being allowed to...

hexed nimbus
#

If it’s denied then that’s the final decision

spice garnet
#

thats wild lmao

#

whatever not ur fault have a good day.

#

Am I going to be eligible to appeal again or is this for life lol?

latent jackal
#

im getting kicked from rustoira main and its telling me "Come to discord - Marzy"

#

im here to see marzy

spice garnet
#

@latent jackal probably killed an admin lmao

hexed nimbus
latent jackal
#

ctd?

hexed nimbus
latent jackal
#

bruh

#

how am i getting kicked LMAO

#

whats the reason?

hexed nimbus
# latent jackal ctd?

Just be patient for a reply you can also try to dm him if his DM’s are open he wants to have a chat with you

spice garnet
#

Sorry Mighty Mike, just wondering am i ever going to be eligible to appeal again? just want to know if i should keep these videos in case they let me provide evidence at a later date?

hexed nimbus
latent jackal
hexed nimbus
spice garnet
#

Thats insane man no one even wants to take a look at literal video evidence of me not hacking on my end. I can literally show them whatever they thought was sus from my perspective...

#

Why didnt a mod or admin at least speak to me? I dont understand? Is it really that unbelievable that Im not cheating? I have almost 7k hours... Not gonna keep spamming in here but I would love to at least speak to someone for a couple minutes to get some clarification as to what it was that got me banned

latent jackal
#

aye attardo rusts detection of any type of 3rd party software is restarted, many of my good friends have 1 account on rust but get ban evaded on multiple servers and try and appeal and they say they have a second account

latent jackal
spice garnet
#

they aint even banned me for anything like that, literally was asleep and came back to being banned lol...

latent jackal
#

happened to my friend too

spice garnet
#

Just said I was hacking but no alts and i got 7k hours on here like wtf

latent jackal
#

its not the admins of rustoria its the anticheat

spice garnet
#

it is the admins lol

#

its not the anti cheat or id have a game ban

ocean thistle
marble mantleBOT
spice garnet
#

76561199258890246

#

thanks a million

latent jackal
#

@spice garnet u bought that account lmao

spice garnet
#

??

latent jackal
#

u heard me

spice garnet
#

this is my only rust account, been playing on here since 2022

#

idk what ur on about lol

latent jackal
#

dont need to lie

#

pretty clear gango

spice garnet
#

what makes u think that lmao

latent jackal
#

u spent 1/3 of ur 2 years getting 5.4k hours on rust lmao

stone gyro
#

Hello, I wanted to know, since when has the server been banned for entering a player's house through an open door?? Are you adequate?

obsidian wharf
#

Im having a issue with one of the current Twitch Drops. Rustoria wood door (single) the skin does not show up at all. it jsut looks like a normal wood door

spice garnet
#

yeah i leave the game running in the background all of the time... I havent played rust for 3 years straight ur right lol... idk how that means I bought my account tho

latent jackal
#

2022-2024 "3 years!"

spice garnet
#

on and off like anyone else with any mental health left at all

#

2022, 2023, 2024

#

not the brightest are u?

latent jackal
#

march 22 its may 24

#

thats 2 years 2 months

ocean thistle
#

Sent you a DM

spice garnet
#

okay and i bought my account because I played alot for like 4 months?

latent jackal
#

that shit is bought

spice garnet
#

makes sense lol

latent jackal
#

LMAO

spice garnet
#

@ocean thistle sorry whered u send it?

ocean thistle
#

In your direct messages

stone gyro
#

the administration of the eu main server, will you answer me?

#

fucking great, a man went into a house with the doors open and was blocked for apparently some fucking cheats, they didn't even try to figure out the situation somehow, the top administration of such a large project 🙂

#

<@&274971100184576010> <@&393554009799000064> maybe you will answer already?

latent jackal
#

@spice garnet 5.4k hours but never crafted a wooden door?

#

never crafted a nail gun

wispy dirge
stone gyro
# wispy dirge Were you banned?

They blocked my friend for entering the house with the door open and starting to break the floor there, the admins do not want to check and deal with it and are silent!

#

we sat in line for 3 hours to get banned for nothing?

wispy dirge
stone gyro
#

the whole joke is that I can now launch any player into the house, close him there, ask him to break something to me, and write a report that there is nothing to get banned for, and you won't even deal with it

toxic shard
#

We don't ban people for entering a house with an open door

#

if there is a ban it's for another reason

carmine schooner
#

help me

smoky cape
carmine schooner
#

kick "Disconnect Hacking"

smoky cape
marble mantleBOT
#

Hey, @carmine schooner

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

carmine schooner
#

!appeal

marble mantleBOT
#

Hey, @carmine schooner

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

candid cosmos
#

can i get some help ? 😄

smoky cape
stone gyro
# toxic shard if there is a ban it's for another reason

for what reason? that we went into the player's house, my friend was closed there, and he started breaking the floor, then 3 hours later he was banned for allegedly entering the house through the wall and breaking the floor there, and when contacting support they write that they do not want to deal with it.

candid cosmos
# smoky cape Sure whatcha need

i got banned for 1 week on pubg for team killing, joined the server moose main and it banned me for 180 days or what ever (if u dont join during ur game ban on pubg and then it goes away you dont get banned on moose) , because of the noone resent ban rule. now the ban from pubg is gone but im still banned from rusty moose 160 days, can that get remove or ?

smoky cape
fringe tree
candid cosmos
#

im in thw wrong dc

#

MB THATS ON ME

fringe tree
#

No worries ThumbsUporia

smoky cape
candid cosmos
#

AHAHHA TY ANYWAYS

toxic shard
stone gyro
toxic shard
stone gyro
#

berch

toxic shard
marble mantleBOT
stone gyro
#

I've gone what's next?

toxic shard
#

we need the steam id of your friend

#

otherwise I would I know who we are speaking about ?

stone gyro
#

76561198982849133

#

I sent you a private message

toxic shard
#

Where did berch spoke to you ?

#

because I think you missunderstood the situation

stone gyro
toxic shard
#

The reason you gave us is NOT the reason of the ban

#

Now if you friend to appeal his server ban he can do so on our website, otherwise there is nothing else I can do about it

#

Appeals must go on the website

stone gyro
#

so they already wrote about it, they answered us, but I talked to support, they answered him there, checked the computer, found nothing, said wait a minute, after which they said that there was nothing they could do about it, allegedly he was a cheat bugayuser

hexed nimbus
#

Sounds like a cool story ToxicLaugh

stone gyro
#

who are they? I don't know where the abuser turned, but my friend wrote in support there is no sense

stone gyro
toxic shard
#

I think you either have huge translation issues and might want to change translator or you spoke with someone that is not from our staff

#

now your friend if he wants to appeal can open a ticket on our website, otherwise there is nothing I can do for you

stone gyro
#

a player with the nickname "Son of a Ferret" was killed when he left, then he closed the door, my friend stayed in the house, knocked out the floor, he came in, apparently complained about him, like for "bugs and cheats", and he was banned without checking)

toxic shard
#

Like I said, this is not the reason of the ban

#

and we won't give you details on why your friend got banned

#

!ticket

marble mantleBOT
#

Hey, @swift sky

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

toxic shard
#

Yes, but he never gave you such details

stone gyro
toxic shard
#

!ticket

marble mantleBOT
#

Hey, @swift sky

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

swift sky
#

his hacker

toxic shard
smoky cape
stone gyro
toxic shard
#

Ok then case closed

stone gyro
#

Do you have other Russian-speaking moderators?

#

@toxic shard

toxic shard
#

Wouldn't help much

hexed nimbus
#

Poor Marc

stone gyro
limber swallow
#

Medium down

toxic shard
#

it didn't got closed like you said

#

you might want to fact check all the information you have, most of them are wrong

stone gyro
#

I sent you screenshots in a private message

limber swallow
#

Medium down?

toxic shard
#

all is good and in progress

stone gyro
#

so the ticket arrived!

toxic shard
#

there is no ticket ... it's an appeal

fringe tree
stone gyro
# toxic shard all is good and in progress

I tell you again! the ticket has arrived! a friend was sitting with the admin in a voice chat, he said to contact the website, he contacted him, they answered him and the ticket was gone!

toxic shard
#

check your screenshot ... the appeal is still there

#

it's "Pending"

#

that's the only thing that matters

rigid mango
boreal thistle
toxic shard
stone gyro
#

I will wait for a second response so that I can receive it again later

toxic shard
#

well the next response will be definitive, no more appeal will be possible then

kind dune
#

sory will there be a announcement about eu medium coming buck up ?

wispy dirge
urban coral
#

How long does EU medium to be repaired

sick heath
#

what do you admins think of this?

urban coral
#

How long does EU medium to be repaired

rigid mango
toxic shard
sick heath
rigid mango
uncut vigil
#

sttop

#

@rigid mango

rigid mango
#

STTOP

uncut vigil
#

wcnm

rigid mango
#

CNM

cedar sentinel
#

also can u open the server medium its 350pop and monday 450wtf

toxic shard
#

I mean ... common

#

my opinion ? we won't disclose our opinion in a public chat

pallid totem
#

Love when a group of cheating Ukrainians move in right next to me 😉

marble mantleBOT
#

Hey, @pallid totem

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pallid totem
#

Already did that. Been waiting a hot minute and their enjoying their time lmao

rocky nacelle
#

Why server offline?

pallid totem
#

They went to every landmine I put in the area and shot them out lmao

wheat tusk
#

ban r2

patent lake
#

ban R2

fringe tree
keen oriole
#

ban r2

weak cedar
#

ban r2

keen cove
#

ban r2

fringe tree
#

Please do not flood this channel with R2, this is for support.

patent lake
#

ban R2

wheat tusk
#

ban r2

cedar sentinel
#

dont ban r2

keen oriole
#

ban r2

minor aurora
#

ban r2

sacred thorn
#

😈

weak cedar
#

just like gwbk all over again

ocean thistle
#

!sm 10m

marble mantleBOT
#

:ok_hand: The slowmode delay was changed from 5 seconds to 600 seconds in this channel.

arctic escarp
#

ban r2

sacred thorn
barren scaffold
#

ban WD

frozen grotto
#

ban wd pls

steel sedge
#

ban WD

warped basin
#

bam r2

livid brook
#

ban WD

cedar sentinel
#

xd

keen oriole
#

ban r2

ivory snow
#

ban r2

urban coral
#

dont ban r2 , R2 on top

rigid mango
#

BA R2

spiral galleon
#

ban r2

quick lantern
#

ban r2

boreal thistle
#

EU medium is UP!

weak cedar
#

server up

wet grove
#

Ban R2?

vital belfry
#

Ban r2!

wispy dirge
#

Unless you need support, move to #general

#

!appeal - Please tell your friend to file an appeal.

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

surreal schooner
#

why are you guys lowering us med pop by 100

toxic shard
zinc valley
#

Hello, I received a ban on your server due to cheating, can it somehow interfere with the fact that my account is 4 days old?

marble mantleBOT
#

Hey, @zinc valley

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blazing trout
#

i got disconect and said come to discord by l kitty

toxic shard
#

!ticket

marble mantleBOT
#

Hey, @deft drum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

toxic shard
marble mantleBOT
pallid totem
#

Cheating team of Ukrainians still just shooting my landmines and laughing. On Main. Ticket posted over an hour ago.

fringe tree
pallid totem
#

Pain

compact apex
#

ban r2

ocean thistle
pallid totem
#

Please. I'm solo and there's 4 of them. I'm full crouching a grid away and they clap when I'm outside their base and laugh LMAO

boreal thistle
#

@golden kayak here!

#

!appeal

marble mantleBOT
#

Hey, @boreal thistle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brisk wagon
#

@ocean thistle were u the one the banned me?

#

or was it another female?

ocean thistle
marble mantleBOT
brisk wagon
ocean thistle
#

Thanks for your patience heartoria

brisk wagon
#

thank you very much

#

i appreciate it

pallid totem
#

I'm convinced one of the staff is friends with some of these cheaters. It's blatant and it's been hours

fringe tree
pallid totem
smoky cape
hexed nimbus
mental furnace
#

I want to make a ticket

#

how should I do it

smoky cape
#

And there are also other people in line who have made tickets before you

hexed nimbus
mental furnace
#

I have a problem with rust

smoky cape
marble mantleBOT
#

Hey, @mental furnace

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pallid totem
mental furnace
#

I am not banned

#

the server kicked me

#

it says fly violation hack

#

but It was lag

hexed nimbus
toxic shard
#

that's just a desync kick

mental furnace
#

There is queue

pallid totem
mental furnace
#

I had 4k stone and some wood I need it back if I die

hexed nimbus
smoky cape
pallid totem
hexed nimbus
#

4 k stone thats 4 nodes and 5 min work LOL

marsh juniper
#

how do i submit a appeal for getting muted?

fringe tree
marble mantleBOT
#

Hey, @marsh juniper

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marsh juniper
#

cheers

sinful iris
#

fix the damn main

pallid totem
#

Nah. Which mod knows these Ukrainian cheaters? lmao

hexed nimbus
marsh juniper
#

i was speaking spanish lmao

#

i said big black men in spanish

pallid totem
hexed nimbus
#

well now you klnow what not to say and i bet you clearly knew what you where doing gl with the appeal

keen relic
#

bro how do i report someone

#

f7 takes ages

gloomy sparrow
#

!report

marble mantleBOT
#

Hey, @magic plume

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

grim dirge
#

i need help

#

i have vip but im in que

upper lark
marble mantleBOT
#

Hey, @grim dirge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hexed nimbus
hexed nimbus
keen relic
#

restart game

grim dirge
hexed nimbus
grim dirge
pallid totem
#

Almost 3 and a half hours LMAO

grim dirge
fallen haven
#

admin

#

hello

fringe tree
fallen haven
#

there is a hack now on the server rustoria.co 30/5 - x2 vanil

#

?

marble mantleBOT
#

Hey, @fallen haven

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

limpid belfry
#

Where do I link my steam/disc account for this server?

marble mantleBOT
#

Hey, @limpid belfry

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

limpid belfry
#

cheers

#

it says unknown command: auth, can you not link it on vanilla?

gloomy sparrow
limpid belfry
#

ah, i dont have the role for premium thats all. I don't care, not fussed just wanted to make sure my acc was linked

#

is there a bug with signs getting randomly cleared when using /sil . Just logged back in after a few hours and 60% of them are cleared

valid stream
#

fix main

pallid totem
#

Over 3 and a half hours and my ticket hasn't been touched. That's insane.

fringe tree
#

Will be answered soon hopefully ThumbsUporia

pallid totem
#

Soon hopefully? You don't have enough admins or your admins are terrible. Let me ban these guys faster ThumbsUporia

west moat
#

when is wipe?

#

5x trio?

hearty fulcrum
fringe tree
#

There you can find all the information about the server ThumbsUporia

pallid totem
# hearty fulcrum there are many players besides you who are requesting support. admins will go th...

Are you guys ok? Since when is 3 and a half hours not patient? What amount of time is patient? It's a fact that you're understaffed or your admins are bad. The community knows this, you know this. I'm about to get off after not being able to leave my base for almost 4 hours and the cheaters will probably get off too because they're ukrainian and it's late lmao. So can you just be straight with me and tell me if you don't have enough admins or if they're bad instead of blaming the player for not being patient after 4 hours lmao. In before one of you say just not to play here if I don't like it lmao

hearty fulcrum
pallid totem
analog pumice
#

There is a bug with water on eu medium, the water from sprinklers isn't working anymore since the server crashed

shy remnant
#

Thanks for reporting it anyway!

dawn plinth
#

pls respawn smoil on EU 2x

lapis wing
#

unban😭

#

rust🤖

fringe tree
marble mantleBOT
#

Hey, @lapis wing

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

Takes 1-3 business days, we appreciate your patience during this period.

lapis wing
#

sir yes sirThumbsUporia

digital trench
#

How can I see which ticket is in my queue?

fringe tree
#

Appeals can take 1-3 business days and tickets will vary depending on the workload of Admins ThumbsUporia

fringe tree
pallid totem
#

Ticket 5 hours ago. Cheaters now have a roofcamp over my base lmao. This is a joke.

gusty coyote
#

hello I bought the vip on the wrong steam account is it possible to have it on my real account? I have proof of purchases

blissful herald
gusty coyote
#

okey thank you

hard mesa
#

can i make a cheater ticekt

fringe tree
marble mantleBOT
#

Hey, @hard mesa

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hard mesa
#

or like join waiting for support

digital trench
#

won't they consider my ticket over the weekend?

hard mesa
#

waht is the command

hearty fulcrum
#

this is the in-game chat command.

digital compass
#

/ticket

marble mantleBOT
#

Hey, @digital compass

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cold tusk
#

is rustioria getting ddosed wtf

signal coral
#

@minor temple

#

you told me to come to discord..?

minor temple
marble mantleBOT
signal coral
quiet obsidian
#

<@&274971100184576010> I've got a cheater who's esping. Killed my teammate in pitch black. I got away safely. Chilled in my base for a bit, went out, he was right there waiting in pitch black again and killed me

marble mantleBOT
#

Hey, @quiet obsidian

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

charred moon
shy roost
#

Heavy rubberbanding at EU Small

uneven violet
#

@blissful herald when will our teammates get unbanned?

quiet obsidian
#

<@&274971100184576010> the guy I reported got banned, could I get my loot back that he took?

#

two tommy kits

#

I can tell you the skins for the guns, the armor, everything

#

every resource etc

blissful herald
uneven violet
#

okey

quiet obsidian
#

@blissful herald what do I do to get my loot back from the cheater who killed me and my teammate on US main?

#

he was banned

solemn spoke
#

can i get some help

quiet obsidian
#

@raven mist can they tell me where his base was at least?

raven mist
solemn spoke
#

I need to send a pic how do I

#

its a pic maybe for a scam

raven mist
#

Is it on steam?

late crypt
solemn spoke
charred moon
raven mist
solemn spoke
#

ok

late crypt
raven mist
void condor
#

If you spam connected, it'll take time to unban

#

Nothing we can do to bypass it, just give it 30 minutes and try later

solemn spoke
raven mist
solemn spoke
#

ok

late crypt
#

okey

uneven violet
void condor
late crypt
#

:>

outer umbra
#

Greetings, dear tech. support. In the middle of the wipe, a problem arose in the lack of water for the farm, to solve which it was necessary to install 8 desalination plants. 1 desalination plant provides water to a maximum of 6 sprinklers at the maximum speed of water extraction from the pumps. The desalination plant only produces 12 units of water. Now there is a moment when 2 of my teammates received a ban due to unclear circumstances. The support response in the voice channel sounded like we had somehow damaged the desalinators and the server was having problems because of this. How can I get fresh water on an industrial scale without so many desalination plants?
2 pumps + 1 watermaker = 6 sprinklers.

outer umbra
west mica
#

Using a 3x2 design

outer umbra
#

My teammates were told that we caused the day's server crash because we created some kind of bug in the desalination plants. But they didn't say what the error was or how we fixed it. I have no idea what this error is or how we affected the server. If the reason for server destabilization is the large number of desalination plants, then how can I support my farm?
I have a 4x6 farm (4 floors) in which there are 22 sections of 2x2

#

2 pumps are enough for 1 desalination plant, which gives the ability to operate 6 sprinklers. 6 sprinklers for 24 beds

void condor
# outer umbra My teammates were told that we caused the day's server crash because we created ...

HI there Lunar, the people were brought to discord to discuss the issue that the base was causing. They were only banned so they come to discord to speak to us. We cannot really unvanish in-game and speak to you. So this is the easiest way to deal with such situations

You didn't cause a crash, that's not what was said to your team mates. The base in question was causing the water/electrics on the server to not work at all, which is why I told your team that the items were removed to stop that from being the case as that one base was ruining it for the entire server. The water purifiers were the only issue in the base that I could find at the time

#

The way that the purifiers and the combiners were setup was causing an issue for the queue of stuff on the server such as other water things to halt at your base, we identified that issue and your team was approached about such an issue. There's no issue you using items to make a farm base. However if the problem is to persist with the way that it's setup then it will be removed again is what I said to your team mate

outer umbra
void condor
#

I said the items would be removed the next time if the issue is from the same base again in the future of this wipe, nowhere did I say you would be banned and or blocked from the server

#

You can use the purifiers, I would just suggest maybe not linking so many together in a loop to avoid the problem arising again

fallow yew
#

is it possible to add more streamers to the qtcinderella and hassan ar . I am not able to recive my drops because i dont think qtc wil stream any soon and hassan hasnt turned on drops?

noble fjord
#

!ticket

marble mantleBOT
#

Hey, @noble fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

outer umbra
void condor
# outer umbra How can I understand that I did something wrong? I don’t know the reason for the...

Again the problem wasn't a crash, the problem was that the water items at your base were stopping the other items on the server from working. So the items were removed at that time. As for the items having the same issue again, I can't be certain that will or will not happen. Like I said in my prior message, just try not to loop so many water components together and hopefully the issue doesn't happen once more

#

But just to clarify, no bans will happen to yourself/your team regarding the issue. It'll just be that the items that are causing the problem will be removed if it happens again

outer umbra
outer umbra
void condor
outer umbra
sterile dagger
#

Rustoria admins, you have all the evidence u need R2 is cheating, is it that you know and dont want to ban them cause u lose all the VIP money or what?

void condor
ripe slate
#

!support

upper lark
#

Howdy how can we help

cursive dawn
#

!report

marble mantleBOT
#

Hey, @cursive dawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tulip spindle
#

!support

fringe tree
tulip spindle
#

i put in a ticket

#

in payment support

fringe tree
#

Ah, I see. It will be answered soon and typically doesn't take too long depending on the workload. However, only a few people can handle those form of tickets ThumbsUporia

tulip spindle
#

hopefully they get to it fast! someone who has access to your banking information between people is committing fraud!

#

should expect some sense of urgency against the threat of legal action

winged pawn
#

do cheater bases decay faster?

rain sail
#

!support

raven mist
tepid path
#

!SUPPORT

#

CHEATER ON RUSTORIA 3X NO BP

marble mantleBOT
#

Hey, @tepid path

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
tepid path
#

i did

#

i put his name in ticket

#

he is teaming with another team 96, clan

#

idk what is happening

tepid path
#

/TICKET ADD 96 Large Furnace cheating !!! full aim and wh, shoting and jumping !!!

marble mantleBOT
#

Hey, @tepid path

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tepid path
#

UP

#

ADMINS

#

CHECK RUSTORIA 3X NO BP

#

96 LARGE FURNACE

#

CLAN 96

#

WE ARE 4 GUYS AND CANT PLAY

fringe tree
#

!report

marble mantleBOT
#

Hey, @fringe tree

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tepid path
#

I MADE ONE

fringe tree
# tepid path I MADE ONE

Depenending on the workload of admins it will vary, however, we will reach your ticket soon as possible ThumbsUporia

tepid path
#

YEAH

#

TO LATE

#

THEY RAIDED US IN 2 MINUTES IN TC

#

STRAIGHT IN TC

#

yeaaaah, good admins

supple owl
#

how to report cheater?

fringe tree
marble mantleBOT
#

Hey, @supple owl

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

supple owl
#

is there a way to check recent bans?

#

i dont see his name on the thingy

fringe tree
supple owl
#

is there a way to check recent bans

#

i couldn’t find the persons name i wanted to report on the website

#

@fringe tree he might have been banned already

oak escarp
#

how big is the team UI on US MAIN

fringe tree
cursive kayakBOT
#

@oak escarp

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1717696800:F> (<t:1717696800:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

fringe tree
#

16

indigo merlin
#

Hi. Thought I'd let you know that your Twitch drop skin for the Wooden Door is bugged. I can craft it in game, but it just looks like the default wooden door skin. Seems like others are having the same issue. Such a nice skin! Please fix 🙂

karmic spruce
#

!report

marble mantleBOT
#

Hey, @karmic spruce

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

scarlet berry
#

<@&274971100184576010> Rustoria us med's electrical is really buggy rn could use a restart

flint aurora
#

hey could a admin message me think someone trying to impersonate you guys

supple grotto
#

I need admin asap please.

#

EU main hack spotted.

#

Can an admin monitor his gameplay please NOW ?!

marble mantleBOT
#

Hey, @supple grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
#

yeah avoid calling people out in global chat or here

supple grotto
#

k. please you need to monitor him now before he close or leave.

#

he's not normal at all !

lyric lynx
#

um can ik why i just got banned like tf

vocal epoch
#

what is "portawatch"

copper lake
lyric lynx
#

what did i get banned for like what

vocal epoch
copper lake
copper lake
swift drum
#

Yo

#

my appeal just got denied

#

can you tell me why?

#

<@&274971100184576010>

smoky cape
swift drum
#

My freinds alt got banned and ive logged into before and got banned for "ban evading" evne tho i have close to 3K hrs why do you think im banned