#support

1 messages · Page 497 of 1

thorn topaz
#

Looking at your 5 friends on Steam, they all seem to be associated with a large number of friends who have been Game Banned or VAC Banned. Choose better friends

drowsy palm
#

I don't know hackers or have played with hackers.

#

Because in these ten days I have been playing EUmain

ocean thistle
#

I can see your appeal is in our system. You'll have to wait for a response. You may ask who the hacker was in your appeal. The appeal functions as a direct message to the admin.

brave anchor
#

Ok. I guess Ill loose all the loot I had on train tunnels :(

drowsy palm
#

We are in China, VPN is normal, right?@thorn topaz

ocean thistle
ocean thistle
drowsy palm
#

What I don't understand is that in the past ten days, new hackers have joined sealong's team.

#

If I haven’t logged in to sealong in the past ten days, it means I have quit their team.

#

Why am I on a thirty day ban with them?、

thorn topaz
#

Choose better teammates. You are obviously still on the team UI, still auth'd on TCs/Turrets and thus still considered part of the team. Your team obviously knowingly invited a hacker onto the team, and you are a victim of association. It sucks, but people rejoin all the time later in wipe, and if you did you would directly be benefitting from the cheaters.

#

There aren't enough hours in the day for admins to sit around and wait hours/days to see if someone on a team is going to rejoin the server

drowsy palm
#

@thorn topazDo you think any of my friends are hackers?

autumn oar
thorn topaz
ocean thistle
#

Not sure if someone responded to you, but this member has been banned :) Thank you

ocean thistle
marble mantleBOT
autumn oar
drowsy palm
#

We are in China, and we need a VPN to play rust.

autumn oar
hollow ginkgo
#

im china

ocean thistle
hollow ginkgo
#

我嘗試上訴但失敗了

autumn oar
drowsy palm
#

My friend has never used cheats

#

@thorn topazWhy did you mention my friend vpn again?

hollow ginkgo
#

我嘗試上訴但失敗了

drowsy palm
#

I am now because I joined sealong’s team ten days ago
After this I have been playing eumain

#

I haven’t played sealong for ten days, which means I quit their team. Why are they banning me?

#

I haven't played with or contacted hackers.

ocean thistle
drowsy palm
#

Because I haven’t played SEALONG for ten days.

glass storm
#

I was wrongly banned help pls

marble mantleBOT
#

Hey, @glass storm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

manic bridge
#

yo how do i add the rustoria bots to my discord server?

drowsy palm
#

I joined sealong ten days ago
In the past ten days, many new people have joined the team
I was banned from joining .CO because there were hackers among the newcomers.
I have been playing eu.main during these ten days
Because a new hacker has joined sealong’s team, my .co was banned for thirty days.
On Thursday I purchased eumain vip thirty days
I was banned for thirty days on Friday because of sealong.
I haven't logged into sealong for ten days. How do you prove that I hang out with hackers and have contact with hackers?

#

It's baffling, okay?

light summit
drowsy palm
#

I haven’t played sealong for ten days, which means I quit their team, why are they banning me?

light summit
#

你现在只能等解封

drowsy palm
#

关键是我没和黑客玩也没和黑客联系

light summit
#

像我说的,你不需要跟黑客同时在线。黑客只要加入了你的队伍,或者是被发现跟黑客玩而从中得到利益的情况下,一样会被连坐

bitter mist
limpid gulch
#

hello i got banned cause i was in a team with unknow poeple but i dint know one of them was cheating... i got 4,7k hours i am not a cheater...

light summit
marble mantleBOT
#

您好, @bitter mist

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

drowsy palm
#

有位管理员说我的好友不干净,因为我们在中国,需要vpn才能玩rust这样导致被办很多次不是很正常吗

bitter mist
#

已经三天没有回复了

light summit
marble mantleBOT
#

Hey, @light summit

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cursive barn
peak monolith
peak monolith
light summit
light summit
marble mantleBOT
light summit
bitter mist
drowsy palm
#

我没有享受到利益也没和他们有联系,在十天前我加入的sealong的队伍是干净的,我十天没玩就代表我离开了这个团队

#

在上周五因为他们团队出现了黑客我的.co被禁止三十天

light summit
light summit
still nest
#

how to verified for combat arena?

drowsy palm
#

请问我有什么错,我都离开他们团队十几天了,现在因为他们团队出现黑客我被联办三十天,那我刚续费的eumain三十天的会员怎么处理

light summit
drowsy palm
#

我很无辜的好吗,因为我没有享受到一滴点的利益,也没和他们有过联系,这样导致我呗囚禁三十天

bitter mist
peak monolith
marble mantleBOT
#

Hey, @still nest

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

still nest
#

/link

marble mantleBOT
#

Hey, @still nest

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

drowsy palm
#

如果我享受到了一滴点利益什么的,我也不会来这个频道喊话了三天了

still nest
raven mist
#

Doesnt show up that discord is linked

exotic quarry
#

@light summit节点ban 怎么申诉 !

waxen acorn
#

do you have an admin called zerkees on steam?

light summit
light summit
marble mantleBOT
#

您好, @exotic quarry

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

waxen acorn
#

how do i contact an english moderator

light summit
gloomy acorn
#

1 question, can u invite more than 8 people in the team on rustoria eu main?

waxen acorn
light summit
thorn topaz
raven mist
gloomy acorn
waxen acorn
#

was about to go into the link

raven mist
#

Never click links from randoms

thorn topaz
#

yes, use the Report Spam button and block that user

#

Even better. What is his Discord ID and see if he shares mutual server Rustoria so that mods can ban him

drowsy palm
#

A very clear thing, okay?
I didn't enjoy a single benefit
This results in being banned
Is this really a good way to handle things?

raven mist
#

its on steam i'd assume

waxen acorn
#

he didnt send me his discord id

#

but just reported and blocked him, thanks guys

thorn topaz
#

oh.. through Steam. Yeah, Rustoria will never contact you through Steam

waxen acorn
#

glad i checked

#

thank you again

light summit
stoic coral
#

Is the US servers power out again

naive atlas
#

this guy's going around on steam saying hes admin trying to get ppl to click a link for a twitch drop skin vote

naive atlas
#

yeah no shit bro

#

just letting ppl know

raven mist
#

👌

waxen acorn
trail turtle
#

US MEDIUM Admin Did you get paid by the Chinese? Why ticket security?

#

I bet on DDoS in AutoAime and do all sorts of things
What are you doing, Admin?

trail turtle
naive atlas
fringe tree
hushed cliff
#

Hy all, i have te twich drop Rustoria wooden door,I have the skin and door in invetory but in game i can not see the skin is not amply,i tried on few servers and not work for me,some friends and more people.Someone know how to fix it?

valid lynx
#

someone is dm advertising me and the only server that they are in is rustoria, can I dm a admin so they can be punished?

lyric basalt
#

Send me Dm

valid lynx
lyric basalt
eternal wolf
#

check dm

limber ibex
#

hola me pueden ayudar me sale un error al ingresar al servidor, como si ingresara con hack

marble mantleBOT
#

Oye, @limber ibex

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

limber ibex
#

voy

gaunt oar
#

I can’t log into the Rustoria eu server, everything worked for a long time and now it won’t let me into the server

fringe tree
limber ibex
gaunt oar
fringe tree
#

!report - Please don't call out cheaters as they could see your message and turn off their cheats.

marble mantleBOT
#

Hey, @timber barn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

robust musk
limber ibex
#

disculpen no hay otra manera de solucionar mi problema¿ que no puedo entrar¿

red pollen
robust musk
inland pulsar
#

Im trying to file a cheater report

#

how do i make one?

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Yeah, im on the website i dont have a clue to file a cheater report and we just got cheated on by potentially 2 cheaters

pale swallow
marble mantleBOT
#

Hey, @inland pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

steep ice
#

Help, i linked everything and only my steam is registered in game. pls someone help.

nimble tiger
#

!REPORT

marble mantleBOT
#

Hey, @nimble tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

nimble tiger
#

/ticket

marble mantleBOT
#

Hey, @nimble tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

inland pulsar
#

/ticket

marble mantleBOT
#

Hey, @inland pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rotund sedge
#

!appeal

marble mantleBOT
#

Hey, @rotund sedge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dim trench
#

im thinking about buying a rank for a modded rust server and i have some questions

#

1 : does it transfer to other servers
2 : is it a subscription

peak monolith
fringe tree
#

!cancel

marble mantleBOT
fringe tree
#

The tutorial can be found above

grim granite
#

/ticket

marble mantleBOT
#

Hey, @grim granite

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

quaint sluice
#

how i do i talk to an admin to ban a cheater

fringe tree
marble mantleBOT
#

Hey, @quaint sluice

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jagged bloom
#

where do you go to check ticket status?

jagged bloom
#

thank you

night pebble
#

Why is my credit card beign charged every month? I didn't authorize this?

brisk dawn
#

i HAVE A blatent cheater I'm fightning in a raid, can I get an active admin to watch them while I fight them

#

if you don't have any admins where can I sign my brother up

marble mantleBOT
#

Hey, @brisk dawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
brisk dawn
#

@fringe treeI'm not trying to wait until after they toggle off the cheats sorry

night pebble
#

I sent a screen shot but won't let me upload

#

I don't have and subscription to any server, but I'm still beign charged every month?

brisk dawn
#

@peak monolithARE YOU ADMIN?

#

no you're a chat mod -_-

#

useless server I swear. how can my brother apply as admin?

slim swift
#

admin

#

can you check Appeal for booty warrior please ❤️

brisk dawn
#

bro admins don't do anything on the busy days

night pebble
#

Hello admin why am I still being charged on my credit card when I don't have any subscription? Please message me back.

brazen ingot
#

!steamid

marble mantleBOT
crystal solstice
#

Hello, i got banned and I don't know why

fringe tree
fringe tree
marble mantleBOT
#

Hey, @crystal solstice

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

crystal solstice
#

76561198341499824 I appears I played with a hacker but I don't know who it was

fringe tree
#

Appeals take 1-3 business days

silver patrol
#

Hey. watch out for a user going by "Rustoria.co | MSN" he is a scammer posing as an admin. he stole all my skins and almost my account. BE CAREFUL!

torn heart
versed panther
#

hello, how do I apply for a ban, and why was I banned?

marble mantleBOT
#

Hey, @versed panther

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marble mantleBOT
#

Hey, @fringe tree

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

fringe tree
keen cove
#

my friend get vpn ban 76561198361567762
Help him, he doesn't know how to use dc

marble mantleBOT
#

Hey, @keen cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

keen cove
#

He won't use this

#

Administration pls

fringe tree
#

Appeals go through the website, not the Discord ThumbsUporia

torn pine
#

That’s the best way to get an admins attention to help out

keen cove
#

sorry

#

He is a beginner

#

He doesn't understand how to do it

torn pine
keen cove
#

ty

#

howeverSolve the problem immediately

peak monolith
peak monolith
somber haven
#

would it be bannable if I made an application (not an injectable) that I would hover but it instantly dragged it (preset coordinates on the screen) into my inventory rather than taking the time for it to move.

thorn forge
#

yes?

somber haven
#

I'm a java developer and it's just something I thought would be fun to code in C++

thorn forge
#

while it would be cool, it would give you a competitive edge

somber haven
#

I just don't know if it'd be against the rules technically though

#

since it's not an injectable

lyric basalt
#

Tell hm to appeal

blissful herald
warped zodiac
zenith relic
#

any staff on atm?

coral remnant
#

hi, yesterday u said that today i can appeal my ban

soft basin
#

<@&274971100184576010> Can someone help just got banned and base destroyed no clue why

zenith relic
#

EAC?

marble mantleBOT
#

Hey, @soft basin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raven mist
#

Or it mustve been eac

raven mist
lyric basalt
#

💀

coral remnant
zenith relic
#

mine just went through

#

this is crazzzzy bro\

gloomy sparrow
zenith relic
#

got kicked off serv and banned out of nowere

gloomy sparrow
zenith relic
#

apparently not only 1

#

yessir

gloomy sparrow
#

And also standard response time is 1-3 business days so please be patient 🙂

zenith relic
#

"hacking" apparently

lyric basalt
#

should be fixed

zenith relic
#

ok ty man appreciate

coral remnant
#

hi, yesterday u said that today i can appeal my ban <@&274971100184576010>

marble mantleBOT
#

Hey, @coral remnant

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zenith relic
#

will you guys let us know when fixed?

shadow bison
#

I turned translate on but I still see foreign languages in chat

foggy lagoon
#

EU, MEDIUM erase time

bleak bone
#

There is excessive lag on the Rustoria 10x European server

foggy lagoon
#

EU, MEDIUM erase time

torn pine
sick badger
#

Bruv i keep forgetting how to cancel VIP? pl0x help

river shoal
#

Is it forbidden to use the Lag exit program?

marble mantleBOT
rigid wing
river shoal
stuck tusk
#

I was building a tower, the Internet disappeared, I was kicked for cheats. I couldn't re-visit, because every time he kicks for cheats. I rebooted everything. I can't come in. US small

spice garnet
#

@stuck tusk have u tried not cheating?

#

where the hell do Ireport cheaters in here lmao

stuck tusk
drowsy palm
#

有人可以吧申述连接发一下吗

#

ban Already Appealed
You already submitted an appeal for this ban.
BANNED FOR
Playing with hacker
SEA Long
2 days ago

#

The situation of my complaint is as follows. Was it not processed or was it rejected?

blissful herald
#

There nothing else we can help you with, have a nice day

shadow bison
#

I turned translate on but I still see foreign languages in chat

drowsy palm
#

Well, I won’t look for you again.
I will play on Chinese servers from now on
Because .CO broke my heart

#

886

#

I haven’t entered sealong for ten days.
It’s been ten days since I launched Sealong
Because there was a hacker in the sealong team, I was banned for thirty days.

#

我有没有说谎他们都是可以查到的

rose sky
#

!appeal
Even though I didn't use any cheats, I was banned with the explanation that I was using cheats. Could you please help me, thank you.
Server: EU Main

marble mantleBOT
#

Hey, @rose sky

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

drowsy palm
#

难道你就和合适了?你这话怎么说的让人不爱听呢

blissful herald
spice garnet
#

Im so confused do I report cheaters here? wtf?

#

trio on us main literally rolling everyone because player "SSSS" is esping lol

pale swallow
marble mantleBOT
#

Hey, @spice garnet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spice garnet
#

cant find anywhere in here to submit a report tho

#

thankyou lol finally

#

!report

marble mantleBOT
#

Hey, @spice garnet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spice garnet
#

i have to report on a website

#

gah

#

too lazy
dont care enough

light summit
near halo
#

Excuse me, can I lift the ban?

#

Is the distinguished administrator there?

proud axle
#

where tikets

past crane
marble mantleBOT
#

您好, @near halo

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

jade dagger
#

!appealcn

marble mantleBOT
#

您好, @jade dagger

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

jade dagger
#

my appeal was rejected, I played without cheats, what should I do?

proud axle
#

i'm banned, when facepunch ban me on 3days but many players rep me

#

and system banned my profile on rustoria :))) "Hacking"

ocean thistle
golden thunder
#

This game say's i am banned so i tried to appeal it and this is what i get, but my steam also said i am banned but when i try to play the game it also say that i am banned and this is my first time getting the game..

regal cape
#

!appealcn

marble mantleBOT
#

您好, @regal cape

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

near halo
#

i have a cheater

ocean thistle
jade dagger
#

and how do I get rid of the lock, I did not use cheats, this lock is completely undeserved

golden thunder
#

that's wired

ocean thistle
golden thunder
#

thanks

ocean thistle
ocean thistle
golden thunder
celest geode
#

hey

#

possible to look at my banappeal? Been a few days now, want to play mondays if possible.

#

Appeal #b78f8e

boreal thistle
celest geode
#

yeah its been 3* actually

#

Im not really in a rush, just would really get back to playing

boreal thistle
celest geode
#

yeah aight, thank you mate!

proud axle
#

CHECK MY TICKET on off.site

admins

boreal thistle
boreal thistle
marble mantleBOT
#

Hey, @proud axle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

robust imp
#

!report

marble mantleBOT
#

Hey, @robust imp

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fair geyser
#

Can i play on rustoria servers with VAC BAN in dota 2 108 days ago?

gloomy sparrow
proud axle
#

i want play wipe, but my acc banned , check ticket

boreal thistle
gloomy sparrow
lyric quail
#

My friend is banned for cheating but he didnt cheat he made a ticket and an appeal how long is it gonna take and how are you gonna check if he was actually cheating

robust imp
#

Same for me lol

boreal thistle
#

Standard waiting time for appeals is 1-3 business days.

boreal thistle
thin plover
#

we only care about Rust EAC bans

grand skiff
#

ok

near halo
#

!vip

marble mantleBOT
#

Hey, @near halo

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

proud axle
#

Admins, check ticket Appeal #4dcc39

#

wipe 10m

proud axle
wind yacht
#

check Appeal #4a40dd

fringe tree
wind yacht
#

plz false ban

fringe tree
toxic shard
#

it will be reviewed as soon as possible

shrewd cliff
#

hey, i got banned for "Chargebacks"

hot trench
shrewd cliff
#

havent played in months so im wondering what i charge backed or whatever lol

hexed nimbus
arctic wolf
#

I have 700 queue

fringe tree
hexed nimbus
arctic wolf
#

How i have so much qeueu

fringe tree
#

And it's Monday so EU Monday just wiped

#

A lot of people are eager to play wipes

hexed nimbus
tacit mantle
#

Hey is there an admin online cus id like to talk to tall

#

Yall

hexed nimbus
shrewd sail
#

bruh my loading lag

#

fucking receiving data

hexed nimbus
tacit mantle
#

cus i got banned for cheating for no reason i have no record on cheats or smth and idk what to do i just wanna play with my frinds

shrewd sail
#

700 queue

marble mantleBOT
#

Hey, @tacit mantle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hexed nimbus
shrewd sail
#

what

hexed nimbus
shrewd sail
#

who can let me skip the line because I stood in line and waited for the receivng data to load?

hexed nimbus
shrewd sail
#

idiot server

hexed nimbus
# shrewd sail idiot server

welcome to play anywhere you like the cant help it there is a connection issue between you steam and server you just gut stick somewhere in the line

gloomy sparrow
#

its a fp bug

tacit mantle
#

how long does it take for them to come in to the support call

lyric basalt
hexed nimbus
tacit mantle
#

pls join call

hexed nimbus
lyric basalt
tacit mantle
#

it says on all rustopia servers that im banned even on pickle for cheating

lyric basalt
tacit mantle
#

damn

#

lol

lyric basalt
#

Lol have a good day man

tacit mantle
#

yt

sharp sapphire
#

question so ive been the server for 10 minutes get timed out out of nowhere now i have to wait in q again

#

@lyric basalt

sharp sapphire
#

like fucking always

reef token
#

are you gonna open more slots on eu mondays

hexed nimbus
marble mantleBOT
#

Hey, @reef token

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

fringe tree
#

Slots are automated, staff don't have any control

normal vapor
#

any admin i can talk?

gloomy sparrow
normal vapor
#

i spawned in the beach and got kicked for hacking ?!

#

i always playing on the server

#

now i have to wait a que of 700+

#

really annoting

#

annoying*

hexed nimbus
#

well you can wait in q again but you are banned thats why it said hacking

#

you will have to make a appeal

normal vapor
#

why did i get ban?

#

i need hacked before and never will XD

#

never*

hexed nimbus
#

you use a vpn ??

normal vapor
#

nope

hexed nimbus
marble mantleBOT
#

Hey, @normal vapor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vale fjord
#

Can soemone help me pls?

void current
#

hi, how can I skip the queue on the server rustoria Mondays?

vale fjord
#

I boughr VIP on wrong server

pulsar lintel
#

good day, why did you ban me?

void current
vale fjord
#

US, was meant to buy EU

hexed nimbus
vale fjord
#

I made one

#

should I just buy again and ask for a refund of the US?

hexed nimbus
#

up to you as there is only like 2 people that can deal with these tickets

vale fjord
#

who can deal with them?

vale fjord
#

would they refund me one?

hexed nimbus
#

if you dont join the server ( read use it ) it could, but if you joined it then the will not as then its used.

hexed nimbus
marble mantleBOT
#

Hey, @void current

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

cunning trout
#

на англиском напиши что так и так по ощибке забанили и течение 15мин разбанят

#

@pulsar lintel

#

а так я твой подписчик если с разбаном задержят тебя я дам тебе акк с растом и там поиграешь

pulsar lintel
#

Check me, you bastard, I was banned for cheats that I did not have from my family, for proof, there is my YouTube channel

#

Steam id 76561198324497424

#

please

marble mantleBOT
#

Hey, @pulsar lintel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cunning trout
# fringe tree !appeal

He was banned by the system for the reason Hacking, and it will take a long time to respond to appeals, please help him

fringe tree
cunning trout
bright epoch
#

is it a norm for people to act like they are a member of your team and trying to get you to up vote a skin?

marble mantleBOT
#

Hey, @bright epoch

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

bright epoch
#

yea thought so lol

fringe tree
#

Rustoria staff team will never speak to you from Steam ThumbsUporia

bright epoch
#

yea thought that was the case.

#

its someone trying to impersonate someone called aqua btw

#

blocked and reported now tho

thin plover
shrewd sail
#

how many queue on mondays

quasi dew
shrewd sail
#

can i skeep queue

thin plover
marble mantleBOT
#

Hey, @shrewd sail

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

shrewd sail
#

xd

subtle cape
marble mantleBOT
#

Selam, @brave acorn

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://rustoria.co/support/appeal

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.co/link bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

brave acorn
#

@thin plover Hello, i did not play with someone who used cheats. I even played the entire wipe alone. I just joined a group with people from a base close to my base to avoid shooting each other. If they used cheating i neither went to pvp with them nor transferred items. In addition, i sometimes open a VPN due to the country i am in. I request my ban to be removed
steam id - 76561199059985902

marble mantleBOT
#

Hey, @brave acorn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brave acorn
#

@quasi dewyes i already did, but i want to play the wipe day..

quasi dew
fringe tree
#

Appeals take 1-3 business days

quasi dew
brave acorn
#

aaaahhh Even though I'm playing alone on a server with 1000 people, I'm getting banned because I played with a cheater.

quasi dew
thin plover
#

just explain everything in your appeal, but as you said you did join a group so you didn't totally play the wipe alone

brave acorn
#

There is a team of 3 players at the bottom of my base and I can't even go out. What can I do other than group up with them or how do I know they are cheating?
@thin plover

thin plover
#

it is your responsibility to do somewhat of a check before joining a team

brave acorn
#

Are they the reason I got banned or is it because I use VPN?

thin plover
#

no it is not because of your VPN

#

it seems like someone in that group was cheating

brave acorn
#

Can you check my records? I haven't even gone to pvp with them once.

#

I joined their group so they wouldn't see me and shoot me while farming.

thin plover
#

I am not the banning admin so I have no details on your ban

brave acorn
#

There is a house every 10 meters anyway, how can I survive without forming a group with someone?

#

Who is the admin who banned me, should I talk to her?

thin plover
#

yeah, through the appeal system

shrewd sail
#

!donate

marble mantleBOT
#

Hey, @shrewd sail

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

brave acorn
#

This is so sad man my whole wipe day was ruined
BlobNervous

shrewd sail
#

wtf 8$ for 30d

thin plover
#

it's not very expensive for your time

brave acorn
#

How can I prove that I have no connection with them?
@thin plover

brave acorn
#

1 to 3 days is too much man..

shrewd sail
#

ugh pay 8 dollars just so you don’t have to wait 1 hour in line and then get banned for cheating for nothing

marble mantleBOT
#

Hey, @shrewd sail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

magic token
#

My twitch is glitched

#

i get the rewards for the streamer drops but not rustoria

toxic shard
candid loom
#

the hacker situation is getting out of control

toxic shard
#

try refreshing, checking if the stream is eligible, ...

toxic shard
marble mantleBOT
#

Hey, @candid loom

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

candid loom
#

yea i made tickets, some got banned, some didn't because they don t use cheats all the time, or they use them in a smart way, and get away with it

magic token
#

Im getting tired of this

thin plover
hexed nimbus
magic token
#

or is there a facepunch one

hexed nimbus
#

you can try

magic token
#

I already typed a report to twitch

#

where can i see the response

hexed nimbus
#

no clue i never have issues

magic token
#

Oh

fringe tree
#

As long as you're watching a different Rust streamer, you should be fine.

primal latch
#

how much cost the vip on monday?

fringe tree
marble mantleBOT
#

Hey, @primal latch

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

fringe tree
#

Information can be found on the website ThumbsUporia

#

I'm not sure if you were seeking out US or EU, but they should be around the same ballpark

tranquil token
#

how can i unlink my steam acc from my discord account?

fringe tree
marble mantleBOT
gloomy sparrow
#

@oak forum how can we help?

oak forum
#

just take a look

gloomy sparrow
tranquil token
fringe tree
#

No worries, more than happy to help!

rotund star
#

hello i need help

oak forum
#

I don't know how to create a ticket

fringe tree
marble mantleBOT
#

Hey, @oak forum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
rotund star
#

!ticket

marble mantleBOT
#

Hey, @rotund star

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tranquil token
gloomy sparrow
oak forum
#

I want to unblock illegal teaming

fringe tree
gloomy sparrow
#

are you sure that you are logged in with the right steam account?

rotund star
#

i made a ticket how long till someone responds?

fringe tree
marble mantleBOT
#

Hey, @rotund star

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tranquil token
rotund star
#

bruh i am banned for hacking when i never used hack in the game

#

my friends say it could be because i use hotel internet

marble mantleBOT
#

Hey, @rotund star

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rotund star
#

i appeald

gloomy sparrow
reef token
#

how do i fix the stuck on receiving data

quartz pilot
#

Hi, I just lagged out, with video proof. and there is a queue to get into the server. Can I please be skipped through. My steam name is Itchyyeastinfection

hexed nimbus
reef token
#

I WILL KILL MY SELF 💀

hexed nimbus
quartz pilot
#

I have had the same problems on servers like stevious, survivors, and bloolagoon. and they will happily let you skip through if you have been dced

hexed nimbus
#

here the dont

quartz pilot
#

I am basically in anyway its all good

#

thanks for the help

gloomy sparrow
#

thats the wrong steam account

#

that account isnt linked to any discord account on rustoria

tranquil token
#

thats odd

#

this happens when i try to link a discord acc to it

toxic shard
#

just means you have it linked to another account

tranquil token
sage barn
#

help me

#

server website is broken

#

i cant appeal

fringe tree
#

What is the issue?

#

Have you connected your steam on the website?

noble terrace
willow karma
#

can same one help as im support call

#

?

zenith swift
#

pls

willow karma
#

<@&274971100184576010>

zenith swift
short oracle
#

Bro no fucking way I waited a long as fucking queue for them to just kick me and make me requeue

#

That’s some bs

remote oak
#

where can i find us mondays client connect

forest axle
#

!report

marble mantleBOT
#

Hey, @forest axle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dusk lintel
#

just better than me i suppose

tardy atlas
#

ive never played on rustoria eu 2x before and i just tried joining it with a friend yet it keeps disconnecting me saying kicked for cheating

#

can i get some help ?

marble mantleBOT
#

Hey, @tardy atlas

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quasi dew
#

Find it out by creating a Ticket. They would help you there^^

#

!report

marble mantleBOT
#

Hey, @dusk lintel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

full kelp
#

I cant unlink my acount on the website i acedently linked the wrong acount and now i cant unlink it

echo narwhal
#

why is mondays still down xd

fringe tree
fringe tree
full kelp
#

where?

fringe tree
#

@full kelp

willow karma
#

us main have hacker

fringe tree
marble mantleBOT
#

Hey, @willow karma

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

willow karma
#

1k hr Beamer

fringe tree
#

File a report, please.

willow karma
#

He is hacker

quasi dew
#

Dont call out cheaters in Support please report ingame

fringe tree
#

We don't accept reports over Discord, please file a report either in-game or on the website.

willow karma
#

He ran very very fast

#

And lock head

#

Us main server

naive kindle
tardy atlas
marble mantleBOT
#

Hey, @tardy atlas

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

austere onyx
#

someone wanna buy VIP for me i dont have creditcard ill can bank transfer you the money!

quasi dew
austere onyx
#

do you guys have ideal payement then... @quasi dew

quasi dew
austere onyx
#

so i need help thats why im here on support i wanna pay but i dont have paypal or creditcard

olive pike
shy remnant
olive pike
#

stuck on recieving data for 5 min

steep birch
#

iis there no vip?

jade rock
#

where are US mondays 😠

olive pike
#

how do i fix it

fallow saffron
#

yo

quasi dew
fallow saffron
#

is 1k queue real?! LOL

olive pike
#

will i get in or do i have to wait in a 1000 player queue @quasi dew

austere onyx
#

how many players will get in US mondays?

gloomy sparrow
#

Rustoria doesnt have a grace period

olive pike
#

..... then why would i restart man

#

thats bs

shy remnant
quasi dew
austere onyx
#

@quasi dew how many people will get in on US Mondays?

#

is it 1000 or 800?

echo narwhal
#

800 num nuts

dusty scroll
#

I buy the Wrong Vip can i change the Vip?

shy remnant
olive pike
#

so i cant get a skip even tho im deadass stuck on recieving data

olive pike
#

holy fuck

shy remnant
#

Nothing we can do about it unfortunately

olive pike
#

i mean you can but you chose not to all good

earnest saddle
shy remnant
#

We can't

earnest saddle
#

I cant send pictures but I just got banned and the reason was "Take a break"

marble mantleBOT
#

Hey, @earnest saddle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

earnest saddle
#

Is it because I play too much?

echo narwhal
#

this queue is wild xd

olive pike
#

you can 100%

earnest saddle
#

Appeal is gonna take for ever

dusty scroll
earnest saddle
#

I have wipe to play

echo narwhal
#

meow

near moon
#

can you open slots on mondays

earnest saddle
#

I think I might have killed jr mod or something

echo narwhal
#

fr

quasi dew
shy remnant
# olive pike you can 100%

If there was something we could do, we would do it. I do understand you do not accept our answer, but this isn't an issue of our servers and there is nothing we can do about this

quasi dew
marble mantleBOT
#

Hey, @near moon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

echo narwhal
#

600 queue is wild

echo narwhal
quasi dew
#

Please wait it out.

south oak
#

cheak plz

austere onyx
#

@echo narwhal yes im 113 waiting now xD

olive pike
#

@shy remnant so what your saying is YOU CANT QUEUE SKIP

shy remnant
olive pike
#

"we do not" but you can

#

so your answer was incorrect

shy remnant
#

Still a no

echo narwhal
#

xd they scammed u

shy remnant
#

I can't say more

near moon
#

200 slots would be splendid

olive pike
#

YOU CAN

shy remnant
#

Have a nice day

near moon
#

im 145

olive pike
#

have a terrible day

shy remnant
marble mantleBOT
#

Hey, @near moon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

echo narwhal
#

bro he scammed u

#

💀

olive pike
#

hope you stub your toe getting out of the shower

south oak
#

есть админы? при входе на сервер выкидывает с надписью hacking

shy remnant
near moon
#

lmao

quasi dew
uneven spear
#

fucking admins stink like shit

#

holy shit go clean your ass

#

fucking losers

blissful herald
uneven spear
#

cant work a normal job cause your so fat

olive pike
#

all the admins and mods do is point you to different channels in discord thats it they dont help shit

uneven spear
#

@olive pike we need to check there hard drive xd

#

MonkaStare prob like 12 year olds

rapid frigate
#

i keep getting kicked for hacking i aint not no hacker bro

olive pike
#

hope me buying vip allows you to afford some fucking toilet paper to wipe your ass

#

dogmeat admins

south oak
#

Admins, I need help. When logging into the server it says "Hacking"

strange lotus
marble mantleBOT
#

Hey, @south oak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful herald
marble mantleBOT
#

Hey, @rapid frigate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

strange lotus
blissful herald
strange lotus
#

on steam

coral remnant
#

hi my main acc was eaced 180d ago. yesterday u said that today i can appeal

random briar
#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @random briar

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

south oak
#

/appeal

marble mantleBOT
#

Hey, @south oak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
south oak
#

!appeal

marble mantleBOT
#

Hey, @south oak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dusty scroll
#

How long does it take approximately for the ticket to be responded to?

full kelp
#

i cant login with a new steam acount on the webbsite im stuck login in with the same acount

south oak
#

Admins check please Appeal #8efb1f

silent orbit
#

Am i able to transfer my vip from a different server that i bought last week

near eagle
#

can a admin check my ticket? 🙂 Ticket #78423b

#

thx alot

ionic flint
#

<@&274971100184576010> i got vip and the q skip is not working

marble mantleBOT
#

Hey, @ionic flint

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

fringe tree
#

Please don't ping Admins unless it's urgent ThumbsUporia

ionic flint
#

sorry

ionic flint
#

i dont really buy q skips

fringe tree
#

Feel free to refer to this message ThumbsUporia

ionic flint
#

eternal so i bought vip and i have the transaction on my phone

#

also if you can check to see if it appied to my account

fringe tree
ionic flint
#

ok thank you!

#

eternal im very sorry for waisting your time i looked at what i bought i i clicked us small it would be amazing if you can refund if not its ok

blissful herald
#

Chat mods can not help you in this cae

ionic flint
#

thank you very much and i already did

ionic flint
blissful herald
ionic flint
#

thanks you very much

full kelp
#

An somebody pls lok at my appeal #9990de?

#

thx so much

gloomy sparrow
full kelp
#

._.

candid loom
#

hello, i reported a hacker, and the ticket was just closed with no comment on it. why ?

lyric basalt
candid loom
#

Ticket #5a28f6

tame delta
#

NetWork-7478 please my wipe has already been ruined

somber haven
#

is there a no bp wipe server?

#

I'm trying to find a no bp wipe server i used to play on and i thought it wiped like every sunday or monday

#

it was a vanilla server

ocean thistle
#

!steamid

marble mantleBOT
somber haven
tame delta
somber haven
#

I see EU mondays but not US mondays

ocean thistle
cursive kayakBOT
#

@somber haven

:flag_us: US Mondays **- JUST WIPED: <t:1716836626:R>**

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1717441200:F> (<t:1717441200:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

ocean thistle
#

!appeal you need to submit an appeal

marble mantleBOT
#

Hey, @thorn night

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

candid loom
#

@lyric basalt whats the update on the ticket ?

dull sail
#

when wipe sea long

lyric basalt
#

@candid loom You should have response now 🙂

candid loom
#

...

ocean thistle
#

You need to submit an appeal and wait for a response. The reason why is in the disconnect message which is "hacking"

marble mantleBOT
#

Hey, @thorn night

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

Appeals take 1-3 business days ThumbsUporia

#

The banning Admin will get to you soon as possible

forest mulch
#

how do i fix my game keep saying nullrefernce and crashes me , usually happens after someone breaks a tree

steel marten
#

can i get help? i just finished my us mondays queue and im stuck on receiving data

#

pleaseee? im going to get kicked 😦

acoustic trail
#

I have problem, I buy vip but not working

#

Hello

cedar tiger
#

@fringe tree My appeal has been sitting there for 6 days, I know you say 1-3 days anyway I can get that looked at?

gloomy sparrow
gloomy sparrow
steel marten
#

can i get a 1 time q bypass? i just sat waiting for 2 hours...

dusty saddle
marble mantleBOT
#

Hey, @steel marten

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

gloomy sparrow
cedar tiger
#

@gloomy sparrow any reason my ticket has taken 6 days and still isnt looked at?

steel marten
#

wow thats a huge L rustoria...

cedar tiger
#

Last Wednesday

cedar tiger
#

At 9am

#

#02c569

#

appreciate you guys, was just told 1-3 days so I wanted to ask

gloomy sparrow
cedar tiger
#

none

gloomy sparrow
marble mantleBOT
gloomy sparrow
#

Please post your steamid here and a admin will take a look if they have time

#

Also it may take longer than 3 days

gloomy sparrow
#

Its depends on the situation

cedar tiger
#

got it, I was told 1-3 so didnt know

dense light
#

legit waited 2 hrs for vip and i get eac auth time out sick

dusty saddle
surreal schooner
#

i just waited whole mondays q now im stuck at recieving data

dense light
#

server*

surreal schooner
dense light
#

terrio my shit said auth time out 🙂

surreal schooner
#

how boring

steel marten
#

ive never seen this bug in my 6k hours and havent seen it this whole month, so pretty sure its not a fp issue

dusty saddle
#

!appeal you must make an appeal @mental ermine

marble mantleBOT
#

Hey, @mental ermine

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

surreal schooner
#

can some1 help me?

steel marten
dusty saddle
#

I am not sure what it is Terrio

dusty saddle
marble mantleBOT
surreal schooner
#

is that shit gonna kick me out?

steel marten
#

i just loaded into another server, no problem there

#

just your us mondays

shell onyx
#

I need hlp

surreal schooner
#

ive had this problem multiple times on rustoria servers only

dusty saddle
austere onyx
#

waiting 3 hours in queue and then get kicked in 1 min........

#

wtf is this us monday server....

steel marten
#

mondays is fucked

austere onyx
#

SOOO SAD!!!!!!!!!

shell onyx
#

i can screen record

meager sedge
#

How can i create a ticket

steel marten
#

so its everyone now just me 🙂

dusty saddle
marble mantleBOT
#

Hey, @meager sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

austere onyx
#

this is so sad and the support do nothing about this....

surreal schooner
#

admins dont care

shell onyx
#

im stuck at receiving data

austere onyx
#

admins and mods dont care when you sit in queuee for 3 hours and you get kicked in 1 min....

surreal schooner
#

ts shit only happens on toria

dusty saddle
#

theres 850 on US MONDAYS and 430 in queue

steel marten
surreal schooner
#

been having this problem and havent fixed it

dense light
#

restock VIP for mondays US please

austere onyx
#

@dusty saddle i just got past queuee and getting kicked in 1 min.....

shell onyx
#

@dusty saddle im stuck at receiving data, may i restart my game and get a skip?

steel marten
#

mondays q is dopping like flies nobody can load in

surreal schooner
#

they either do this on purpose so jd gets more money or they j dont give af bout us

austere onyx
#

see mods dont even care

steel marten
surreal schooner
#

shit wouldnt happen if u had q skip tho

dusty saddle
#

we support on other things , we dont handle admin work.

surreal schooner
#

biggie is a chat mod not admin

steel marten
#

can you get a system admin to reboot it please?

surreal schooner
#

wheres jyrcella bae

#

@noble terrace

gloomy sparrow
dense light
#

Please add more vip slots

#

for us mondays 🙂

gloomy sparrow
marble mantleBOT
#

Hey, @dense light

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

lyric basalt
surreal schooner
dusty saddle
surreal schooner
steel marten
surreal schooner
#

for hours

shell onyx
#

im stuck on this shit

steel marten
#

pop is going down now...

#

830/850

#

def server broken

hoary harness
#

just waited the whole que and got eac timed out

neat pumice
steel marten
#

noone can get past queue

hoary harness
neat pumice
#

However, there was a very significant blip affecting Verizon customers only between 5 and 15 minutes ago

steel marten
#

im not on verizon

surreal schooner
#

i only experience this on rustoria servers

austere onyx
#

@uneven forge 2/2 dissconnected

shell onyx
surreal schooner
hoary harness
#

@neat pumice i just got eac error after waiting 500 players pls skip me bruh

dense light
#

waited to get into toria mondays after 3 hrs just to get eac auth time out

steel marten
#

i waited 2 hours to get stuck on receiving data, restarted game and the queue has since dropped 100 in the last 20 minutes. definitely a problem

#

i was 2 hours with 11 queue

surreal schooner
austere onyx
#

@gloomy sparrow what you want me to do when im sitting 3 hours in queuee and getting kicked in 2 mins in... never have this problem

dense light
#

restock vip you fucks

gloomy sparrow
gloomy sparrow
hoary harness
#

500 players

neat pumice
hoary harness
#

same i got that after waiting 500 ppl

meager sedge
hoary harness
#

same

dense light
#

Yep i cant even get vip its sold out 🙂

meager sedge
#

i loss my qeue

hoary harness
#

right after getting outta que

steel marten
#

monologic, in the kindest way possible, monday is broken

gloomy sparrow
austere onyx
#

@dense light yep got the same problem

surreal schooner
#

I NEED JYRCELLA

shell onyx
austere onyx
#

@uneven forge i got same problem as @dense light

surreal schooner
#

i can hear nakeds hitting my fucking sleeping body as im on this screen

steel marten
hoary harness
#

shit as server never have a problem anywhere else but i swear u guys just want people to vip and do it on purpose

surreal schooner
#

this only happens to people w/o q skip btw. WAKE UP! ITS A PYRAMID SCHEME

gloomy sparrow
surreal schooner
#

OPEN YOUR EYES

neat pumice
hoary harness
dense light
#

plate open 1 vip slot

hoary harness
#

all the time only on this server

austere onyx
#

@uneven forge i got same problem as @dense light

hoary harness
steel marten
gloomy sparrow
surreal schooner
#

DONT GIVE IN TO IT DONT BUY Q SKIP

dense light
#

ABout the VIP? Yeah just open 1 slot no big deal

surreal schooner
#

its a fucking pyramid scheme!!!!!!!!!!!!!!

gloomy sparrow
hoary harness
#

thats why its always outta stock

austere onyx
#

blaming on my internet i got a 4gb internet connection.......

surreal schooner
#

im telling you

#

exactly

austere onyx
#

@uneven forge you guys gonna help or?

surreal schooner
#

i have top tier internet

steel marten
#

i have not once seen this in my 6k hours. im on hardwired 10g ethernet, nothing else on my network blipped

surreal schooner
#

its not internet because it ONLY happens on this server

hoary harness
gloomy sparrow
#

And we are trying to help you

surreal schooner
#

they arent going to help us

gloomy sparrow
surreal schooner
#

j leave the q and restart now. it wont work

dense light
#

well boys time to wait in q 🙂

meager sedge
#

They will only help you if you pay them.

surreal schooner
steel marten
#

imma just go play somewhere else tbh

surreal schooner
#

gotta wait another 400 people

gloomy sparrow
surreal schooner
#

after waiting for so long

surreal schooner
#

and you know it

gloomy sparrow
surreal schooner
#

yes only for long and med

meager sedge
#

Imagine the Donors saying this is stupid

surreal schooner
#

and guess what never had that problem when i had q skip

meager sedge
gloomy sparrow
#

If you guys don’t need further support please move to #general , we have already explained the issue to you 🙂

surreal schooner
#

eh wrong

hoary harness
#

WHERES THE GOOD MODA

gloomy sparrow
surreal schooner
#

oh im sure dude

#

send some proof

meager sedge
#

Your solution to the problem is to pay or wait 2 hours again, please don't solve anything HAHAHAHA

gloomy sparrow
surreal schooner
#

and they gave it to you w/o a doubt

hoary harness
#

lmao ive got skipped by other admins 4 times bc i got stuck on recieving data or dc and ive got false banned by ur shit server 3 times

steel marten
#

also, all of us are presumably scattered throughout the world on different ISPs and reported this at the same time. so the problem likely lies with YOU guys, not us

hoary harness
#

and other admins skip me ur just retarded lmao