#support
1 messages · Page 494 of 1
As CTV said, unfortunately you'll have to wait it out.
If you were banned for association with a hacker, then your team mates may not be associated with them. It depends on how you were associated with the cheater. If it banned you but not the other, then it means they weren't associated with the cheater.
As Zoidberg said, if you believe this is wrong, please issue a ticket on your team mates that were not banned.
Related in what sense? even if I was just on the team, didn’t go to fights with them, purely 1 team
I can not share more details on that part, but if you were banned for association, then you were related to the cheater enough to be banned with them.
I realized that I would have to wait and I accepted that I wouldn’t make it to the wipe, I’m just wondering why me if I didn’t even see them almost on the wipe only the last hour before the ban
I understand your frustration on that point, I truely do. There is nothing much we can do I am afraid on that, your ban will soon expire and you will be able to play again once it's expired
hey could u get someone to loot at my ticket as quick as possible im really frustrated bc these Chinese kids live outside my base and there scripting super hard ive made a ticket thx for your time 
We hope to reach your ticket soon as possible (: Make sure sure to include much evidence as possible as well 
Yo. I was kicked for exceeding group limit last wipe on rustoria 5x solo-trio. Can you not rejoin after it wipes ? Wasn't legit teaming or anything. Went down to a tavern this guy built at M11 and he told me to put my gun in a locked box and gave me code to it. I'm being told the code lock is what got me kicked since others probably did the same.
!appeal
Hey, @native monolith
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@marble mantle Thanks
you are welcome
never
Can someone help please?
ask a chatmod
move back to #general please
what help you need...
what should do if discconect hacking,but i didnt use cheats
!appeal
Hey, @gaunt pine
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thanks
just write here whats going on
I want to speak to someone in vc
5x eu wipe today?
banned for discconect hacking , I've never played with cheats
2 minutes
!appeal
Hey, @zinc mural
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
about what
whats with your appeal...
Well it got rejected but I’m ban for something that isn’t even my fault?
if its got Deniend, then its final decision
I was also banned just like that for discconect hacking
I spend money to play on your servers so I don’t wait for queue time, and then I’m ban like what
it’s so stupid 😦
I’m new to the game and joined a group and then got ban for association
I didn’t even know there was a hacker
Please just wait out your ban there is nothing more to do
Not all situations are the same but speaking from experience you will need to wait out the ban, it is not appealable.
It should only be 1 week
It’s so stupid
It can be frustrating but unfortunately that's how it is.
Is mine unban waiting 1 week too?
My first few association bans were 1 week, not all situations are the same though. You should be able to check by trying to connect to the server. It will disconnect you and prompt you with a screen that shows you what you were banned for and how long you have left 
I was banned just like that, discconect hacking, although there were no cheats, nothing like that
!appeal
Hey, @zinc mural
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
would it say there is 1 week left?
It should state the duration upon connecting to the server 
ok so it did not state the time. So I was banned permanetly for joining a random team.
This is crazy. I joined the team of my neihbors becuase they were a 4 man I didnt want to be killed by. I never raided, explored or built with them.
Hi, my chat moderator application was turned down because of previous bans on Rustoria servers. However, I’m not aware of any bans. Where can I get help looking into this?
false, I just got perma banned for association and now they are claiming I was hacking
what a joke
Send me DM, I will ask about it
The ban has expired, but it still won’t let me into the game, why?
If I have a really sus group near me, and one of their players has a game ban, and they're a little too good for 80 hours played, what do I do?
Wait 15 mins and try again, dont spam connect
!report
Hey, @outer imp
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
okay
Help me with my ban please
!appeal
Hey, @zinc mural
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Ticket submitted
Yes, you can be banned for associating with a hacker 
Is it possible to get unbanned if I got banned a long time ago for cheating on a test cuz of I didn’t read the rules? Cuz i mean I’ve learned my mistake and I read every rule it is right now cuz I don’t want that to happen again
Banned for cheating is perm
Cheating for a test 
Yes but I didn’t mean too. I didn’t read the rules because I was in mature and I’ve gotten a more mature and shit now and I’m very sorry for the thing that happened
You didnt mean to cheat? Do you have an active hacking ban on Rustoria? If yes its perm most likely
You thought cheating was allowed?
Noooo. I just didn’t read the rules on a event and the a mod came to me and said you cheated on the event now you getting banned
Ohhhh yes thats most likely perm, especially if it was the drawing event
Yes it was😭😭😭 but why you get perm banned from it and not a warning or anything? Just like did you read the rules? But it is always that you need to read rules just me being a idiot
Destroying my rust life
you made an appeal already and was told your ban was permanent, find somewhere else to play 
Dude you cheated on an event where u couldve won alot of money
If you really think cheating wouldve been allowed you’re honestly not very smart
Its common sense, even when you didnt read the rules. Its having respect for the ones putting work into it
You could win money on it?
Bruh that even made this shit worse
I understand that if it was for money and shit but i didn’t read anything i just went in to even and sent in a pic
So I’m like ip banned for life? And will never be able to play here again?
I did not use cheats and similar programs, but I was banned. How can I fix this?
!appeal
Hey, @zinc mural
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
It doesn't help me.
U gotta appeal
I have made an appeal and they are not responding to me(
It takes 1-3 business days mister
how to live without rust?)
Just turn off your pc and go outside i guess , you will survive
this is impossible😫
hello admins?
Is there anyone can !help ! I got banned for no reason !
Admin here ?
not an admin but happy to help
^^
The reason should be in the disconnect message
sad
?
me and my friend just got hacked on for like 20 mins straight getting raided
need check 1 player NADS
Yeah this is crazy. First two weeks on Rustoria, joined a random team and was perma banned for association.
too many hackers on it guy was blatant aimbot
what's your steam ID? it's most likely 7 days
Others said it would say '7 days' on the prompt when joing and it didnt. Steam ID: 76561199337155400
your ban is for hacking as it says when you try to connect, you should make an appeal
wtf....when I tried to join last it say for "association", did it change? I submitted an appeal right when it happend.
alright then wait for your appeal to be answered
hello, can you help me with the problem, I’ve been wanting to play with friends on your server for a long time, but they wrote to me that you were banned, go to discord, admin username yobled
how and why did it get changed to 'hacking'...wtf 😦
It was a random team....yeah this is wrong
@naive kindle this admin want to talk to you
I wrote to this administrator in private messages, no response
then they are most likely not available right at this moment but be patient
!appeal like bull river said
Hey, @obsidian rover
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I wrote to the yobled administrator a month and a half ago
Ok I PMd him
that was not for you
so you can help me with the ban, my team and I are just going to play there for the entire wipe
steamid 76561199287349751
"Hello, I am Standin.@ MVP KingPin, and I've been playing as a duo with Zimbabwe on this amazing server for about 3-4 years. We've joyfully spent at least 2000 hours of my 2900-hour gameplay time on this server together with Zimbabwe, until the unfortunate incident we encountered today! Many people on the server know us, and my friend's account was unfairly banned, labeled as hacked. Our request from you is to reconsider the decision. The response you gave to my friend's inquiry is not a solution-oriented one. Our request to you as a member of the Rustoria family is to review the matter again. Thank you in advance for reading and responding."
Can you help me?
oh
You to me?
yes
Yes
Have him appeal.
!appeal
Hey, @short fox
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please hear me out Jenx. I was banned for 'association' and then the reason got switched to 'hacking'. I am willing to do whatever it takes to prove I am innocent and I WAS NOT the one hacking. I understand if someone else on my random team was hacking, but how and why did it get switched to me?
Everytime I try to join it says disconnected come to discord with SkylineGTST as the person to message. Ive tried to message him no response, could someone please help me?
Have you fixed the problem?
@blissful herald
that's why you make an appeal, I'm not the banning admin
yes, I said to wait 10 minutes and join again
oh ok, so only the 'banning admin' can overwrite the ban?
!steamID
Hey, @candid isle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
my friends appeal got denied but he got 10000000% false banned for „hacking“ even tho he is clearly not cheating in any way but he can’t create another appeal. is there anyone we can talk to or is that it ?
Thank you very much, dear administrator.
Yeah I think the only thing to do is a submit an appeal. Im in the same situation, no one can help.
If the appeal was denied then the ban will remain
but the appeal got denied
exactly
yes
then the ban stays
got it
but it’s a false ban, like it makes no sense he got banned. can we get any information on why he got banned? because we have 0 clue
yea man, but it’s a large field
why are the official server lagging so much? EU small?
i understand that sir, but which evidence? he has done nothing which could lead to a ban.
evidence : cheating/hacking
anyway, there's no poing going back and forth, we do not share evidence for good reasons and no other official server do
@minor temple
you are thirdparty so no Info be shared secondly evidence will not be shared in any way. Simple reason to not make stupid people smarter
i don’t know man, i feel like one of your admins is not working properly. it makes no sense. he has no game ban, he played for the past 350 hours and multiple servers and ofc he got banned nowhere because non of us is cheating
it’s really strange
Strange fs
we work properly, if your friend got banned and you do not separate yourself from them, you risk getting banned from a lot of server
anyway, have a good day!
if you would have worked properly than you wouldnt false ban someone and even confirm it after an appeal
have a good one
Where you sitting next to him while you where playing if you so convinced he did not cheat
someone fert scripting in rustoria eu long
if they denied it there is no used complaining here
F7 report to FAcepunch
as i said, he is playing for 350h in the past month and also he was streaming. we died multiple times really loaded. it makes no sense at all. he is not banned on any other server( because as i said no one of us is cheating), no game ban, nothing
Not yet
yea man i was just wondering if there is a way to do a second request or something. i’m not crying
im gonna play on a different server and now i know that the rustoria seems really weird
This isn’t an airport no need to announce your departure
But since you done I would suggest to continue on #general to make room for those that need support
yea bro, it’s not instagram reels neither, no one did ask for your opinion
when i try too report him his name does not show up why is that?
Where is my opinion? I didn’t give an opinion at all
your opinion was that i shouldn’t announce anything
what a bad server EU small. so much lag
when wipe
Can anyone help w this message?
think you got wrong server
wym
THis is Rustoria
No i know
I was banned for a week, the blocking will take place in 2 days, and tomorrow there will be a wipe, can I give you my steam ID so that you can unban me before the wipe tomorrow, it’s just pointless to write an appeal since you wait there for 4 days, and the admin checks it in 4 seconds .
I can't join any server
ask them I guess if they can help you
Week is a week that goes for everyone so does it for you mate guess you gonna miss wipe. Remember this for next time and be careful who you invite
And if there is a cheater on the team again, they will give a ban for a month or back for a week
Wouldn't advise working with another cheater or randoms you're not associated with 
The questions were: if there is a cheater on the team again, how long will the ban be given for a week or a month)
@blissful herald Sorry for tagging you, can I give my VIP to a friend?
Depends how many times you have been associating with a cheater
In what way?
Let's talk in terms of if he comes from another account, or how you answer my question very strangely)))
xDDDD
!steamID
Hey, @sudden charm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Сan I give my VIP to a friend?
xD
It can become permanent if you are showing a pattern of playing with cheaters
No you can’t
tnx
For example, how many times and it will already be a permanent ban
If 3 times in a year, or maybe 5 times in a year, ban
I will not answer this question
My advice, don’t play with cheaters
How can I tell if there is a cheater in the village or not?
Don’t play with people you don’t know and trust
!ticket
Hey, @robust elk
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
check him pls
Read this again
Next cheater on 10x eu cu clan allah name maybe same player looks like same cheat
Don't call out cheaters in discord please as it makes the admins job more difficult if they are trying to look into them.
i sent a ticket
IP: connect main.rustoria.uk:28010
Next Wipe: четверг, 23 мая 2024 г., 19:00 (через 18 часов)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Please tell me, will there be a vape today and will the studies be deleted too? full vape?
Blueprint Wipe: Force Wipe 
Is there any known reason for the massive laggs atm across the servers?
EU Small is kinda crazy today at least.
Your blueprints don't wipe until force wipe, so no.
18 hrs from now so tomorrow
Hi there, I tried to submit a ticket and its telling me to slow down and that I have created too many but this is the only ticket I have ever tried creating <@&274971100184576010>
Try creating one on the support website 
Additionally, I wouldn't advise pinging admins unless it's urgent
Thats where I am trying to create one and its not allowing me
my apologies on the ping
No worries and I'd advise possibly refreshing the website or trying it on a different website
I have tried refreshing, hasn't worked. Do you have another website I could try?
Are you trying to upload a video ?
Yes I am
Then its because file is large, try uploading that video to Youtube or Streamable then paste link to ticket
Awesome thank you so much for your time!
!report
Hey, @cinder olive
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
takes too much time
how long does it take to type in chat - in game /report and whats you reporting
instead of taking them screenshots and steam ID and coming to discord posting them here? probably longer
next time make a ticket ok
There are no admins that "hack" on our servers. They don't interfere at all.
If it is a player, make a ticket @worn nymph
!ticket
Hey, @worn nymph
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
no i mean hes trying to stal my acount like he wants m to vote for a skin yall made
That is a scam!
Dont click any links.
!scam
Hey, @fringe tree
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
please report and block him
I joined the steam group but I can't verify it, I will buy a kit
I keep on getting kicked after playing like 10-15 for a lot of diff reasons any1 know but too fix it dm me for ss of the disconnet
Do you guys do region blocking ?
No
!report
Hey, @worn nymph
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
how long does it normally take to receive a donation kit after the donation has been made?
!ticket
Hey, @grim anchor
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!vipissues
Hey, @fathom peak
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
I keep on getting kicked after playing like 10-15 for a lot of diff reasons any1 know but too fix it dm me for ss of the disconnet it is for unknown wire type 4-7 PLZ HELP
Did you look at google?
yes cant find shit about it
i have tryed a lot of thing but dont work 😦
It might be a network issue try making a ticket here: https://discordapp.com/channels/274965952116817920/989424320797364224
Should be instant although for some things like supply signals a relog is required
if there is an area on the map where i can just walk under the meshing of the map am i allowed to build there or will that be banable?
That would be exploiting, yes?
ya idk i can just walk into it so i didnt know if it counted or not
not doing anything special to get there
sorry I’m ordering food, didn’t read the message correctly
Would probably advise against it
That would count as exploiting a map bug so definitely not something you should do if you enjoy playing Rustoria.
Only the banning admin can look at your appeal
As @smoky cape says, you will need to wait for the admin that banned you
Can one of you tell me which admin banned me?
That information isn't publically shared
It was for association I can give u the appeal number
Whats the number?
That appeal has been assigned and they will get back to you when available. We work in different time zones so please be patient
Ok I’m not on my pc can you check when I will be unbanned?
it gave me a time when I first got banned but I forgot what it is
!verify If you verify through below, you will get a response from a bot in dms
Hey, @bright fable
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
That depends on the result of the investigation by the assigned admin. Not something I can give you I'm afraid
holy crap man, my kit still isn't available and it's been over 2 hours since I donated for it
Please open a #payment-support ticket if you believe something is wrong with your donation perks
Great. Someone of our payment support team will have a look when they’ll be available
Only a few amount of people can handle those tickets
ok
Hello, I would like to know where to make a ticket to be unbanned, because I was banned for cheat when I do not cheat, I made a ticket to facepunch who have unbanished me but I remain banned only on rustoria, is this normal? <@&274971100184576010>
!appeal you can make a ticket on the support link down below to appeal your ban
Hey, @golden coral
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Thanks you , have a good evening
Thank you! You too
Can i buy a twitch acc with unclaimed teitch drops and connect my steam for skins
I wouldn't recommend it.
Just asking for trouble. But that's not something we can help you with here. If its Rustoria related, please ask it here.
You talk like an ai
Just a human.
They are up. Just have to connect with the IP in #oldserverinfo
Long is 16, Main is 10
From what I am seeing.
Not too sure.
You could always ask in #feedback-suggestions but I don't think there are plans of an AU server any time soon
I wouldn't know
Probably gonna take some demand to be made @near halo
I'm a chatmod
We don't get infinite official slots so expanding into the AU region isn't in our scope at the moment, we already have SEA servers and are working to resolve ping issues that can occur to some AU/NZ players while on the server
I don't think that's how it works.
no lol
If you don't need further help, please move to #general
Not how it works and admins don't have the power to do that
Would suggest inserting your suggestion there 
As Cow stated, this is the support channel
Nope!
I made an appeal could someone review it? I would appreciate as I would like to play SEA wipe. Appeal #47280d
Appeals take 1-3 business days, we hope to reach your appeal soon as possible 
anyway to speed that up?
Unfortunately we cannot accelerate the process for appeals, but rest assured the Admins are working fast as they can
Give them some time to reply, they might help out through this alone.
You have recently connected to the server perfectly fine?
hello admis i have a question about something for rusty moose mondays
This is Rustoria.
We aren't rusty moose
might wanna ask them
then whats up
i got added to my neigbors team not knowing he was cheating and got ban any way to fix?
!appeal
Hey, @devout quail
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
any way to get unban today?
Most likely not. They might get around to it, but that depends on their availability.
oh okay that sucks thank you
@torn heartI'm trying to reconnect
i was just tryna get bps for next wipe:(
Accidents happen. You can visit the support page to check the status of your appeal, wishing you the best!
Be looking in the wrong
Did you need help with something i'm confused?
Not yet. Thank you very much@torn heart
@torn heart
Yes?
can u help with my appeal? no one has responded and its about to be 2 days since last response
Sadly only the banning admin can respond, so you are gonna need to wait on them.
can you tell me what admin that was?
I can give you my appeal number
it was only a association so I dont see why It cant be solved quickly and everyone else on my team was unbanned
Can't sadly
not really other than be patient
alr
!vip
Hey, @analog pumice
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Can any admin check to see if I still have vip for eu main?
You can check VIP status at https://donate.rustoria.co/account.php
After you login, scroll down to the Purchases table and click on the eye icon for the relevant package in the Info column. Then you will see a Transaction Info popup which will show you whether the package was a gift or if it was gifted to someone else.
how long is the "banned playing with a cheater" ban last for?
the cheater wasnt even on when i was on he got added to the team after i got off
!appeal - The ban length should be displayed when you attempt to load into the server. Have you made an appeal?
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
it doesnt say how long it was i havent made an appeal i wasnt going to bother if its just a temp ban
I would suggest that you make an appeal.
Will sea main wipe later?
!wipe
Hey, @oblique sundial
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
Serv broken
which server and what is the issue you are experiencing?
Us server starts lagging every now and then and makes it unplayable might need a restart guessing people are despawning loot making it laggy as all hell
@hearty fulcrum Can't even fly a mini with freeze lagging and dieing shit fucked about to give up on this serv
which US server?
We have many
💩
Vanilla 2x
is it just you lagging or are your teammates and other players on the server lagging as well?
Everybody
Just quickly checked and seems you are the only onew who might be expereincing that
Feel free to make a #network-support-old ticket and one of the guys maybe can help and check why you getting that
I am lagging
Ummmmm ok so my lag makes my team mates lag out that makes sense 👌
you're not even on Rustoria
Listen here son, move to #general before you get Perm Muted
Cool serv U guys have can't handle 10 people on it
you are the only one with 300 ping
rest of the 10 players seems to be fine
we have the best server available
ok glad you know more about our servers than we do, pardon me!
<@&874995535881326632> vpn ban 76561198373788775
how do u whitelist
!wipe
Hey, @naive oxide
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
where wipe sea main?
look in general
<3
3h. wipe?
what
What time wipe is on sea main?
check General chat
sea -main?
did mondays just go down
no
nope xd
ok
its down
ok
sea main coming back up or what?
wiped
server is NOT up yet
thats why you can not connect
but should be soon,
Is US Main down?
is us monday main down?
Setting up for a online raid team was flying over with boom us 3 all crash at the same time but nahh I'm the only one lagging fucking bullshit
alot of servers are down right now for some reason
main/medium/mondays/small/long
<@&274971100184576010> any reason? and any eta on when they will be coming back up
Fix your fuckin servs I'm not the only one experiencing this there's a dude from us on our team same things happening to him
Servers are down
Told u it was down @blissful herald ☠️☠️☠️ idiot
kinda unfortunate, i was on large rig with 1:30 left on the crate xD
yeah this is goofy
at least it didnt go down while i was flying my mini
☠️
I had like 200 scrap on me
Idiot
Team mates were flying boom to me for a online raid
it just went down and not before
🤦♂️
any eta when they will come back up @blissful herald
imagine unannounced maintenance
10-15min or so
maybe
Idiot it went down.
yes now not when you said it
☠️ stop denying it
smartest bmw owner
anyway am not going to argue, should be 10-15min
🫣 funny ash
might be a bit longer maybe
Hey, @languid orbit
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I need help admin
servers are down buddy
Bro
yo this is crazy I gotta get up for work and my doors are open
so 2x vanila server is down?
its gonna roll back isnt it <@&274971100184576010>
ok friend... I'll wait... thanks
fuck it if I get raided I get raided. This is cringe, yall better rip your upstream provider a new one for unannounced maintenance <@&274971100184576010>
We was flying all our boom over to raid base for online when it did not a warning or anything fuckin dumb shit best admins I've ever seen doing dumb shit like that
danm man
they said that itll be up in like 3 hours
i dont have 3 hours man
It could take up to 3h
Homie were legit on the mini on there way to start the raid
They most likely pay for virtual servers that are cloud hosted by a 3rd party vendor... So its not really the admins fault technically, its whoever they go through
But the expected time was 20-40 min
COULD BE 3 HOURS
Oh that makes sense why there was no warning sorry admins for cussing you guys out
danm also your mini is still on light house btw
look it says could take 3 hours to
Yes?
Yeah the vendors probably are having an issue
why are you guys giving them shit? its legit not them lmao
Didn't no that at first
they can only do so much xD you guys are acting like children
Thats what I tried to explain lol
Average rustoria experience cheaters and servers crashing 
US MEDIUM IS UPPPPP
Nahh but fuck that I told them few hours ago about the really bad lag and apparently I was the only one experience it when my hole team was
quiet you really do need to go to sleep, its past your bedtime sonny
im older than you

im 26 and you're acting like a child for being "older"
im 4000
Please fix your serv and get our boom back then I will how bout that
fr
#fix your serv
They are working on it #announcements
looks like they are going up rn

mondays is up
Roll back so we have our boom????
no rollback

where is sea main
Administrator, can you help me confirm if he is a cheater?
Dont call out cheaters in Support. Please make a Ticket.
!report
Hey, @quasi dew
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
ok
sea main bot is down,but the server is up
connect 15.235.160.9:28020
Hello everyone, can you tell me if there will be a study on today's servers?
Administrator, I have already submitted a ticket. Can you please help me with it?
@quasi dew
Please wait, unfortunately the times cannot always be specified precisely due to the high demand for tickets. We'll take care of it as quickly as possible
Please make a Ticket on #network-support-old
ok thanks
You can play in 5-10 mins
Hello everyone, can you tell me if there will be a study on today's servers?
No, we are not running a study on the servers currently
any one no what time wipe is tomorrow
@blissful herald Come to discord stema ID 76561199381329833
Check DM please
<@&274971100184576010> please help on eu long, getting raided by clan that called cheater.. he 1 shoots everyone with mp5 from 300m,
!ticket
Hey, @abstract oxide
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i cant see the messages the server is sending me pls a supporter help ill show

@lyric basalt check DM please
can an admin check my ticket #1243170862484684830 pls?
KONTOL
Your ticket will be reviewed soon as possible 
please check for a hacker
Give them some time to check.
can someone watch tk 7430
!banappeal
Hey, @keen cove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
where to see when servers iwpe
!map
Hey, @analog pumice
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
how can i repoert player?
!ticket
Hey, @hearty bane
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
76561198446782322 can someone help my friend, he got vpn banned
And yes he made a ticket but last time it took almost a day to fix without us coming in here so please help fix
Fixed tell him to wait 15 mins before connecting
admin,I’m ban for vpn in EU medium,but I didn’t play this server two months ago. Please check out and unban me
my steamid is 76561199184451530
I had created a ticket for it
how can i change my ingame character
thank you
adim i need help
i am vpnban
my steamid is 76561198825274814
You cannot
Fixed wait 15 mins before connecting
How about me?bro
76561199184451530,watch it thx
Fixed asweell
is us long down for anyone else?
down for me too
Do I need to write my steam id for unban or will there be a massive fix?
hi I need pay discord bot of Rustoria EU Small
i tryed joining a rustoria server and when i join while sleeping it kicks me and says hacking and its my first time joining?
!banappeal
Hey, @swift spade
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!slots
Hey, @blazing gust
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
!slots
Hey, @blazing gust
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
i join rustoria us long and i get kicked for hacking?
like what ive only played the server like twice
me also
ima restart and try again
lets give me a vip... A have bad mood....
!banappeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!banappeal
Hey, @ocean root
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
where do the apeals that you sent send to rustoria? if an admin sees it where does he send the anwser
any admin who can chat with me about a ban that i received and i have no clue what i got banned for? ive appealed it.
i have to make a appeal for joining a server and getting banned for no reason?
Do I need to write my steam id for unban or will there be a massive fix? If anything, my steam id 76561198103343829
when you get kicked for hacking in us long it doesnt ban you btw you just kicked
bc im loading in and its working so far but ill let yall know if i get kicked again
just got kicked for "hacking" again
That message is a ban mate
is anyone else having this problem?
me also
You using a vpn ?
no
no
i dont have a vpn\
Then you both gotta make a appeal
for what
i didnt cheat
i didnt even get to wake up
i get kicked and it says im hacking
and i didnt even get to wake up
If I get a dollar everytime I heard that I would be a millionaire by now
You must make an appeal for your ban.
If you want it resolved just make the appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
There are a lot of appeals. They will get to you when they can.
*admins mods dont look at appeals
for false banning people for no reason
It’s been the same process for years mate. You banned you make a appeal only way to get it dealt with
If they feel that you aren't cheating, then you will be unbanned.
Make the appeal and see what they say.
you are the worst admin i think ive ever seen
He isn't an admin.
Might wanne look closer again dude
like your fucking retarded @hexed nimbus
admin on low pop server cheater
!ticket
Hey, @dense meteor
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @dense meteor
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I am just not here ( used to be staff here in the past 😂)
yeah i know butfor purposes here :)\
Don't call cheaters out in chat.
Don’t call out in public and make a ticket please the can read aswel making checking useless
Anyone experienced a similiar issue? Ive played 100s of wipes with no problem with the same PC, last week included. Now when im trying to connect to rustoria small, it loads in and when on "Opening scene" it stops for like 5-10 minutes, seems almost like it "crashes", but i patiently wait and when eventually spawning in the game is on 1 FPS and everything is unbearable laggy. cannot do anything
Ive tried to restart PC, restart rust x10 and fix files on steam but its the same
Did you try other servers in same region ?
1-3 business days, could be sooner or later, depending on their workload.
They will get to it when they can.
As Mighty Mike stated, it may be an internet issue
There should be a warning regarding ping top left of your screen as well for reference
Thanks for being patient.
Have fun on moose say hi for me
I had just assumed that you were.
I was banned 5 minutes after wipe, I wasn't even joined yet
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Unfortunately, it will take a moment considering Admins take care of both reports and appeals. We will reach your appeal soon as possible. Duringt this period we ask for your patience 
It could be a VPN issue, what was the reason when you disconnected?
Just give them some time and they will get to it, thanks.
it says hacking
That's just what it takes, sorry. Can't change it.
I would suggest to just try to be patient and in the meantime head over to #general cause you been shown the way to deal with the situation
3 people here have the same problem and now they want to tell me that it's my fault?
Well up to you I try to help you out trust me it’s for your own good
If you dont wanna be patient suck it up and go to another server. Stop making a scene lmao wait untill your appeal gets reviewed like anyone else
👆
Most likely a VPN issue if you aren't hacking, feel free to head to the #network-support-old channel as well and see if they can provide further assistance.
Only one crying here is you little man
Lol I asked and you both didn’t
Asked that allready the both said not using one LOL
Because he’s dum dum
hello im geting kickedfrom the server and i got this eror
Brother, what patience, I swear on everything just because you don't see it now that it's a bug, I should wait 3 days now. I was banned 5 times after the wipe. Several people here have this problem, so I have no idea what's wrong with you.
Do you use a VPN?
What's the error?
No, why should I
wait it dont let me send pickture ill copy it 2 sec
I've been playing rust for 3 days
If you want to send pictures, you have to link your Steam and Discord on Rustoria
!link
Hey, @fringe tree
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
I’m just asking. You have a higher chance of getting banned with a VPN
!link
Hey, @mild galleon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Rust for 3 days and allready cheating go figure
Every Thursday at the beginning of my month if I'm not incorrect (Force wipe). Elsewise head to #oldserverinfo (:
Or your isp likes to change your IP. Which would also result in getting banned more often
Boy, you're not even a supporter, I beg you. I don't even know what you're imagining here. You're not helping anyone here
Just make the appeal if you got disconnected for hacking and they will get to you when they can.
If you're not in need of help, then please take this to #general. Both Shenzyyy and Mighty Mike have been extremely helpful.
disconetced:world file mismatch:procedural__4250_eeggw1za4kaotdxgwid8eA
thats the eror i have
i did
!mapfiles
Hey, @mild galleon
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
You know where to find your rust maps folder ?
^
thanks its fixed now👍
hello, i m having a cheater problem. any admins online on eu long ?
!ticket
Hey, @candid loom
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i already made a ticket
!ticket
Hey, @ocean root
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
The Admin team will try to get to your report soon as possible 
And what could be the reason for the wave of bans if you didn't use a vpn?
!link
Hey, @icy pasture
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
how to respond to the appeal, they ask me to name the main account but I don’t have one, that is, this is my first account in growth <@&274971100184576010>
Please don't ping admins unless it's urgent
And are you sure this isn't your first account?
why am i constanlty timed out
already waiting for 15 m is that normal for response
If you're timing out constantly, it may be an internet issue
When you disconnect, does it just say, "Disconnection: Timed out"
yes, I’m sure, I bought a rast and went to play on your server and before that I played cs, so tell me how to answer the appeal?
why my ping stuck at 500-600, but other server is not normal
!mapfiles
Are you using a VPN? Are you in the correct region?
nope and yes
Unfortunately, I can't further answer that. I'd advise requesting for additional information
no im walready waiting for 15m for vip refund is that normal
Hmm, it may be the server itself considering the sheer amount of players. Upon connecting, did it provide a warning on the top left corner?
yes it has warning
no im already waiting for 15m for vip refund is that normal i dont get a response
Yes, 15 minutes is normal. There are an abundant amount of payment tickets. They will respond soon as possible 
Only a handful can handle those
It may be your internet then
yup just wanna get the refund i dont want them to say its to late
but i play try to login to another server my ping is normal
!vipissues
Hey, @urban roost
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
As long as it follows the TOS you should be fine
#network-support-old would advise creating a ticket here
i did but still no response
!wipe
Hey, @versed edge
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
Rustoria 10x EU has a problem with the raid block plugin. It keeps resetting to 10min for everyone globally.
yeah i am sick of this problem im trying to raid and it started anyone?
Going to take a look at this now
i need help someone hacked my steam account and bought donator on it do u think some1 can like remove it
i aint asking for a refund
i just dont want that dumbass hacker to have it
@thorny dune hey can i dm you or talk to you somewhere about my ban?
i just have get this second time in 5 wipes thats not a problem but i just lost my c4's :(
You can easely get back your account
usualy it's solved in 10 minutes to a couple of hours if you provide the information asked
i did make a ticket about like 90 minutes ago
i just was wondering if you could take the donator perk off it to kinda punish him or sm
my in game name is wall e
unless they changed it
We have no way to confirm the situation
ok thanks for trying
I would say at least you might have donator for a month once your case is solved with steam 🙂
ill wait a bit longer but i have no access to my recovery emails either cuz my phones broken 😆
lol ok
It is possible to unban me on the Rustoria 10x server because I am banned for hacking? ❤️
!appeal
Hey, @rain wigeon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Fixed. Thanks
Hey, I appreciate your frustration and will forward to our devs to hopefully get this resolved but for now it has been fixed at least. Thank you for letting us know.
still no response for my refund ticket already more than an hour no response
You have to be patient not every Admin have acces to payment support.
I go to the site and it says what it supposedly says: Hacking. I do not know what to do. I looked at the community center and they said to write to you in support.
!appeal
Hey, @steady lake
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I have that same problem
!appeal
Hey, @wintry elk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Yes, I created support from the necessary link.
It will take 1-3 business days, we will respond to your appeal soon as possible 
I came with great determination, I was going to play the game, I wonder if it would last long. 😦
how can i buy vip is out of stockk
got kicked and told to join discord by Luke
!steamid
Hey, @spice garnet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
will i be compensated after this? i had a semi set on me and when I came back i was dead and looted...
Wait for a subscription to expire and head to #vip-stock-role-assign #vip-stock-alerts 
Unfortunately, considering it's an official server, we cannot compensate you for that
!report Please don't call out cheaters
Hey, @summer ember
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
please dm @balmy cypress with your steamid
why do i keep getting timed out
!appeal
Hey, @floral stone
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I've never played with cheats before
Most likely an internet issue
Are you using a VPN?
Appeals can take 1-3 business days, but VPNS can also mess with the system
Feel free to check that status on the website, we hope you can return to the server 
how long can I expect to hear back from the person that kicked me?
I still dont even know what I did I dont have vc or text chat enabled
Kicked you? What was the disconnect reason?
"join discord"
And who was the individual who kicked you?
Luke
Have you grabbed your SteamID?
Have you reached out to them personally?
yep
Luke will reach out to you soon as possible 
coolio
i have a ticket open reporting a cheater and nobody look the ticket in 2hours and its very important
!report
Hey, @vapid lintel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Also when you report someone remember that just because no one contacted you as of yet doesn't mean they're not watching the player.
Yes, it takes a little bit depending on the evidence provided. Considering it's footage of an alleged cheater, it can be manipulated to look more suspicious.
!mapfiles
Hey, @lunar void
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
aa okey but its 100%
!admins
Hello
what does vip include on vanilla
Queue skip
!mapfiles
Hey, @livid cradle
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
!appeal
Hey, @bitter mist
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @bitter mist
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hi admin! can i ask 1 question?
a
Sure thing
I'm not an Admin, but you're free to ask any questions
On Rust?
why did main crash bro i have a 320 queue now
can we get help with 2 6 man teaming on your 5x plz
!ticket
Hey, @honest onyx
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
best to make a !ticket
!ticket
Hey, @bitter mist
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@hexed bay Needs support for rust he cannot type in chat and needs admin attention 😦
Cannot type in support channel
can any admins help me, ive made a ticket im so confused i was legit playing medium this wipe but i have cant play of any rustoria servers ?
im so confused wtf is going on
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
What's going on?
What is the disconnection message?
can a mod look at my appeal please
Appeals take 1-3 business days
bruuuuuuuuhhhh i wanna play wipe
Hmm, it may be that or if you teamed with a cheater
!appeal - Feel free to make an appeal and we'll work on it soon as possible 
Hey, @fringe tree
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can u add vip in stock main pls?
says i was banned 3 months ago but ive played every wipe upto this medium?
Have to wait for a subscription to expire, however, you're free to get the roles in #vip-stock-alerts #vip-stock-role-assign
makes no sense
Hmm, yeah feel free to make an appeal. I'm sure it'll get sorted soon as possible
Thank you for your patience during this period. The status is available on the support page (:
hey support
i got ban but dont know why i got that the reason is player swap but i never do that my base just got steel by raider they know our base code
!appeal
Hey, @devout crescent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @fringe tree
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
i have no creditcard can i not do i by bank transfer?
You can use Stripe and Paypal, I don't believe Stripe accepts IDEAL, unsure about Paypal
damn im fked then
damn it!
anyone wanna buy it as a gift
and i transfer by bank
!steamid
Hey, @austere onyx
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
👀
Which server are you wanting VIP on?
US MAIN
I opened a ticket 3 hours ago and they still haven't responded to me and I opened another 30 minutes ago from another player and they responded saying that the player left and the one from 3 hours ago still nothing
How long until my VIP is active just bought it for wipe
i have a little problem ive been stuck at receving data for 10 min is there anything i can do @misty scroll
Should be immediate
Reconnect is the only solution to my understanding
They will respond soon as possible 
@fringe tree please tell me if i do i dont have to wait q
Really only two options:
A. Wait it out
B. Reconnect
reconnect?
:/ is cheating
i dont think if it has done nothing for 15 minutes it will do it now
and do i have to wait q if i reconnect?
Yes you will need to re queue
!ticket
Hey, @ripe nova
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@quaint patrol is there anything yall can do this one time please ive been waiting and im just tryna play when its not even my fault
Unfortunately nothing can be done
That’s not possible
ight bro no way i had to wait for hole 40 minutes just to wait in q again for something aint even my fault
thats crazy its fine i guess i understand yall cant anything bout it
