#support

1 messages · Page 494 of 1

cunning trout
#

If you didn’t ban everyone, then maybe there was a mistake, that’s why I wrote here

quasi dew
shy remnant
#

As Zoidberg said, if you believe this is wrong, please issue a ticket on your team mates that were not banned.

cunning trout
#

Related in what sense? even if I was just on the team, didn’t go to fights with them, purely 1 team

shy remnant
#

I can not share more details on that part, but if you were banned for association, then you were related to the cheater enough to be banned with them.

cunning trout
#

I realized that I would have to wait and I accepted that I wouldn’t make it to the wipe, I’m just wondering why me if I didn’t even see them almost on the wipe only the last hour before the ban

shy remnant
#

I understand your frustration on that point, I truely do. There is nothing much we can do I am afraid on that, your ban will soon expire and you will be able to play again once it's expired

echo narwhal
fringe tree
native monolith
#

Yo. I was kicked for exceeding group limit last wipe on rustoria 5x solo-trio. Can you not rejoin after it wipes ? Wasn't legit teaming or anything. Went down to a tavern this guy built at M11 and he told me to put my gun in a locked box and gave me code to it. I'm being told the code lock is what got me kicked since others probably did the same.

marble mantleBOT
#

Hey, @native monolith

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

native monolith
#

@marble mantle Thanks

hexed nimbus
near halo
#

how long

#

to connect to sea long rustoria only rustoria sea long i cant connect

fringe tree
#

Servers should be back up

#

Oh, apologies.

#

It'll be back up soon

hexed nimbus
bright spear
#

Can someone help please?

thorn forge
#

ask a chatmod

blissful herald
blissful herald
gaunt pine
#

what should do if discconect hacking,but i didnt use cheats

marble mantleBOT
#

Hey, @gaunt pine

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gaunt pine
#

thanks

blissful herald
#

just write here whats going on

bright spear
#

I want to speak to someone in vc

teal spire
#

5x eu wipe today?

fringe tree
zinc mural
#

banned for discconect hacking , I've never played with cheats

fringe tree
#

2 minutes

marble mantleBOT
#

Hey, @zinc mural

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful herald
bright spear
#

About my appeal

blissful herald
bright spear
#

Well it got rejected but I’m ban for something that isn’t even my fault?

blissful herald
zinc mural
bright spear
#

I spend money to play on your servers so I don’t wait for queue time, and then I’m ban like what

#

it’s so stupid 😦

bright spear
#

I didn’t even know there was a hacker

remote marten
thorn forge
#

Not all situations are the same but speaking from experience you will need to wait out the ban, it is not appealable.

#

It should only be 1 week

bright spear
#

It’s so stupid

thorn forge
#

It can be frustrating but unfortunately that's how it is.

zinc mural
thorn forge
# zinc mural Is mine unban waiting 1 week too?

My first few association bans were 1 week, not all situations are the same though. You should be able to check by trying to connect to the server. It will disconnect you and prompt you with a screen that shows you what you were banned for and how long you have left ThumbsUporia

zinc mural
marble mantleBOT
#

Hey, @zinc mural

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

obtuse slate
fringe tree
obtuse slate
#

This is crazy. I joined the team of my neihbors becuase they were a 4 man I didnt want to be killed by. I never raided, explored or built with them.

loud dawn
#

Hi, my chat moderator application was turned down because of previous bans on Rustoria servers. However, I’m not aware of any bans. Where can I get help looking into this?

obtuse slate
#

false, I just got perma banned for association and now they are claiming I was hacking

#

what a joke

lyric basalt
dawn narwhal
#

The ban has expired, but it still won’t let me into the game, why?

outer imp
#

If I have a really sus group near me, and one of their players has a game ban, and they're a little too good for 80 hours played, what do I do?

raven mist
marble mantleBOT
#

Hey, @outer imp

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dawn narwhal
zinc mural
boreal thistle
marble mantleBOT
#

Hey, @zinc mural

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

outer imp
#

Ticket submitted

fringe tree
icy pasture
#

Is it possible to get unbanned if I got banned a long time ago for cheating on a test cuz of I didn’t read the rules? Cuz i mean I’ve learned my mistake and I read every rule it is right now cuz I don’t want that to happen again

raven mist
#

Cheating for a test PepeFuckU

icy pasture
#

Yes but I didn’t mean too. I didn’t read the rules because I was in mature and I’ve gotten a more mature and shit now and I’m very sorry for the thing that happened

raven mist
#

You didnt mean to cheat? Do you have an active hacking ban on Rustoria? If yes its perm most likely

#

You thought cheating was allowed?

icy pasture
raven mist
icy pasture
#

Destroying my rust life

thin plover
#

you made an appeal already and was told your ban was permanent, find somewhere else to play HmmKay

raven mist
#

If you really think cheating wouldve been allowed you’re honestly not very smart

#

Its common sense, even when you didnt read the rules. Its having respect for the ones putting work into it

icy pasture
#

Bruh that even made this shit worse

icy pasture
#

So I’m like ip banned for life? And will never be able to play here again?

raven mist
#

If they denied it, most likely tes

#

Yes

zinc mural
marble mantleBOT
#

Hey, @zinc mural

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raven mist
#

U gotta appeal

zinc mural
#

I have made an appeal and they are not responding to me(

raven mist
#

It takes 1-3 business days mister

zinc mural
#

how to live without rust?)

raven mist
#

Just turn off your pc and go outside i guess , you will survive

zinc mural
terse ibex
#

hello admins?

obsidian rover
#

Is there anyone can !help ! I got banned for no reason !

strange thicket
#

Admin here ?

gloomy sparrow
gloomy sparrow
gloomy sparrow
strange thicket
gloomy sparrow
terse ibex
#

me and my friend just got hacked on for like 20 mins straight getting raided

strange thicket
obtuse slate
#

Yeah this is crazy. First two weeks on Rustoria, joined a random team and was perma banned for association.

terse ibex
#

too many hackers on it guy was blatant aimbot

thin plover
obtuse slate
thin plover
obtuse slate
thin plover
#

alright then wait for your appeal to be answered

azure atlas
#

hello, can you help me with the problem, I’ve been wanting to play with friends on your server for a long time, but they wrote to me that you were banned, go to discord, admin username yobled

obtuse slate
#

It was a random team....yeah this is wrong

thin plover
azure atlas
#

I wrote to this administrator in private messages, no response

thin plover
#

then they are most likely not available right at this moment but be patient

obsidian rover
#

any admin for US LONG pls?

#

it says hacking but hilarious

#

not hacking

peak monolith
marble mantleBOT
#

Hey, @obsidian rover

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

azure atlas
obtuse slate
thin plover
azure atlas
thin plover
#

what is your steam ID?

#

you can always make an appeal too

azure atlas
#

steamid 76561199287349751

short fox
#

"Hello, I am Standin.@ MVP KingPin, and I've been playing as a duo with Zimbabwe on this amazing server for about 3-4 years. We've joyfully spent at least 2000 hours of my 2900-hour gameplay time on this server together with Zimbabwe, until the unfortunate incident we encountered today! Many people on the server know us, and my friend's account was unfairly banned, labeled as hacked. Our request from you is to reconsider the decision. The response you gave to my friend's inquiry is not a solution-oriented one. Our request to you as a member of the Rustoria family is to review the matter again. Thank you in advance for reading and responding."

azure atlas
thin plover
#

ah it should be fixed now, I see what happened

#

you can join again in 10 minutes

obtuse slate
azure atlas
thin plover
azure atlas
marble mantleBOT
#

Hey, @short fox

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

obtuse slate
# thin plover yes

Please hear me out Jenx. I was banned for 'association' and then the reason got switched to 'hacking'. I am willing to do whatever it takes to prove I am innocent and I WAS NOT the one hacking. I understand if someone else on my random team was hacking, but how and why did it get switched to me?

candid isle
#

Everytime I try to join it says disconnected come to discord with SkylineGTST as the person to message. Ive tried to message him no response, could someone please help me?

azure atlas
thin plover
thin plover
obtuse slate
marble mantleBOT
tropic kayak
#

my friends appeal got denied but he got 10000000% false banned for „hacking“ even tho he is clearly not cheating in any way but he can’t create another appeal. is there anyone we can talk to or is that it ?

azure atlas
obtuse slate
gloomy sparrow
tropic kayak
#

but the appeal got denied

gloomy sparrow
thin plover
#

then the ban stays

obtuse slate
tropic kayak
thin plover
#

yes here's the information : hacking

tropic kayak
#

yea man, but it’s a large field

thin plover
#

it will stay that way

#

here's more : cheating

blazing kestrel
#

why are the official server lagging so much? EU small?

tropic kayak
thin plover
#

evidence : cheating/hacking

#

anyway, there's no poing going back and forth, we do not share evidence for good reasons and no other official server do

drifting sorrel
#

@minor temple

hexed nimbus
tropic kayak
#

i don’t know man, i feel like one of your admins is not working properly. it makes no sense. he has no game ban, he played for the past 350 hours and multiple servers and ofc he got banned nowhere because non of us is cheating

#

it’s really strange

junior wing
#

Strange fs

thin plover
#

we work properly, if your friend got banned and you do not separate yourself from them, you risk getting banned from a lot of server

#

anyway, have a good day!

tropic kayak
#

if you would have worked properly than you wouldnt false ban someone and even confirm it after an appeal

#

have a good one

hexed nimbus
exotic fiber
#

someone fert scripting in rustoria eu long

obtuse slate
hexed nimbus
exotic fiber
#

did

#

i think

tropic kayak
hexed nimbus
#

Not yet

tropic kayak
#

im gonna play on a different server and now i know that the rustoria seems really weird

quaint patrol
hexed nimbus
#

But since you done I would suggest to continue on #general to make room for those that need support

tropic kayak
exotic fiber
#

when i try too report him his name does not show up why is that?

quaint patrol
tropic kayak
thin plover
blazing kestrel
#

what a bad server EU small. so much lag

severe sentinel
#

when wipe

peak monolith
shut sail
#

Can anyone help w this message?

blissful herald
shut sail
blissful herald
shut sail
#

No i know

sudden charm
# thin plover what's your steam ID? it's most likely 7 days

I was banned for a week, the blocking will take place in 2 days, and tomorrow there will be a wipe, can I give you my steam ID so that you can unban me before the wipe tomorrow, it’s just pointless to write an appeal since you wait there for 4 days, and the admin checks it in 4 seconds .

shut sail
#

I can't join any server

blissful herald
hexed nimbus
sudden charm
fringe tree
sudden charm
junior vine
#

@blissful herald Sorry for tagging you, can I give my VIP to a friend?

quaint patrol
sudden charm
#

xDDDD

marble mantleBOT
junior vine
#

Сan I give my VIP to a friend?

sudden charm
#

xD

quaint patrol
quaint patrol
junior vine
sudden charm
sudden charm
quaint patrol
#

My advice, don’t play with cheaters

sudden charm
quaint patrol
robust elk
#

!ticket

marble mantleBOT
#

Hey, @robust elk

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

robust elk
#

check him pls

pliant swallow
#

Next cheater on 10x eu cu clan allah name maybe same player looks like same cheat

peak monolith
# robust elk check him pls

Don't call out cheaters in discord please as it makes the admins job more difficult if they are trying to look into them.

robust hornet
#

IP: connect main.rustoria.uk:28010
Next Wipe: четверг, 23 мая 2024 г., 19:00 (через 18 часов)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Please tell me, will there be a vape today and will the studies be deleted too? full vape?

forest axle
#

Is there any known reason for the massive laggs atm across the servers?

#

EU Small is kinda crazy today at least.

peak monolith
serene quail
#

Hi there, I tried to submit a ticket and its telling me to slow down and that I have created too many but this is the only ticket I have ever tried creating <@&274971100184576010>

fringe tree
#

Additionally, I wouldn't advise pinging admins unless it's urgent

serene quail
#

Thats where I am trying to create one and its not allowing me

#

my apologies on the ping

fringe tree
#

No worries and I'd advise possibly refreshing the website or trying it on a different website

serene quail
#

I have tried refreshing, hasn't worked. Do you have another website I could try?

lyric basalt
serene quail
lyric basalt
# serene quail Yes I am

Then its because file is large, try uploading that video to Youtube or Streamable then paste link to ticket

serene quail
#

Awesome thank you so much for your time!

blissful herald
#

!report

marble mantleBOT
#

Hey, @cinder olive

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cinder olive
#

takes too much time

blissful herald
#

how long does it take to type in chat - in game /report and whats you reporting

#

instead of taking them screenshots and steam ID and coming to discord posting them here? probably longer

blissful herald
worn nymph
#

bru this admin is trying to hack m lol

#

so im spaking in russian to him

peak monolith
#

If it is a player, make a ticket @worn nymph

peak monolith
marble mantleBOT
#

Hey, @worn nymph

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

worn nymph
boreal thistle
#

Dont click any links.

fringe tree
#

!scam

marble mantleBOT
#

Hey, @fringe tree

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

peak monolith
silk dew
#

I joined the steam group but I can't verify it, I will buy a kit

sturdy mason
#

I keep on getting kicked after playing like 10-15 for a lot of diff reasons any1 know but too fix it dm me for ss of the disconnet

velvet cliff
#

Do you guys do region blocking ?

gloomy sparrow
marble mantleBOT
#

Hey, @worn nymph

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mint acorn
#

how long does it normally take to receive a donation kit after the donation has been made?

grim anchor
#

!ticket

marble mantleBOT
#

Hey, @grim anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fathom peak
#

I bought VIP for wrong region

#

how do i change

fringe tree
marble mantleBOT
#

Hey, @fathom peak

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

sturdy mason
#

I keep on getting kicked after playing like 10-15 for a lot of diff reasons any1 know but too fix it dm me for ss of the disconnet it is for unknown wire type 4-7 PLZ HELP

sturdy mason
sturdy mason
boreal thistle
hexed nimbus
jolly cedar
#

if there is an area on the map where i can just walk under the meshing of the map am i allowed to build there or will that be banable?

fringe tree
jolly cedar
#

ya idk i can just walk into it so i didnt know if it counted or not

#

not doing anything special to get there

fringe tree
#

sorry I’m ordering food, didn’t read the message correctly

#

Would probably advise against it

bright fable
#

Nobody is responding to ym ticket

#

I need a unban

#

<@&274971100184576010>

warped zodiac
bright fable
#

@warped zodiac can u help with appeals?

#

Or only admins

smoky cape
warped zodiac
bright fable
smoky cape
bright fable
#

It was for association I can give u the appeal number

warped zodiac
#

That appeal has been assigned and they will get back to you when available. We work in different time zones so please be patient

bright fable
#

it gave me a time when I first got banned but I forgot what it is

smoky cape
marble mantleBOT
#

Hey, @bright fable

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

warped zodiac
mint acorn
#

holy crap man, my kit still isn't available and it's been over 2 hours since I donated for it

shy remnant
#

@near halo Next time write here or in #general please

shy remnant
mint acorn
#

i have one open already

#

nothing is being done

shy remnant
#

Only a few amount of people can handle those tickets

mint acorn
#

ok

golden coral
#

Hello, I would like to know where to make a ticket to be unbanned, because I was banned for cheat when I do not cheat, I made a ticket to facepunch who have unbanished me but I remain banned only on rustoria, is this normal? <@&274971100184576010>

agile knoll
marble mantleBOT
#

Hey, @golden coral

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

golden coral
#

Thanks you , have a good evening

agile knoll
near halo
#

Can i buy a twitch acc with unclaimed teitch drops and connect my steam for skins

near halo
#

I saw an twitch acc selling for 1$

peak monolith
peak monolith
#

Long is 16, Main is 10

#

From what I am seeing.

#

Not too sure.

wispy dirge
#

Pop of what?

#

Not really sure, slow time perhaps.

smoky cape
#

You could always ask in #feedback-suggestions but I don't think there are plans of an AU server any time soon

#

I wouldn't know

peak monolith
#

Probably gonna take some demand to be made @near halo

smoky cape
#

I'm a chatmod

peak monolith
#

Jacob's an Admin 😀

#

Jacob can probably tell you more about topic.

torn heart
#

We don't get infinite official slots so expanding into the AU region isn't in our scope at the moment, we already have SEA servers and are working to resolve ping issues that can occur to some AU/NZ players while on the server

peak monolith
#

I don't think that's how it works.

torn heart
#

no lol

smoky cape
#

If you don't need further help, please move to #general

#

Not how it works and admins don't have the power to do that

fringe tree
#

Would suggest inserting your suggestion there ThumbsUporia

#

As Cow stated, this is the support channel

#

Nope!

near halo
#

I made an appeal could someone review it? I would appreciate as I would like to play SEA wipe. Appeal #47280d

fringe tree
near halo
#

anyway to speed that up?

fringe tree
#

Unfortunately we cannot accelerate the process for appeals, but rest assured the Admins are working fast as they can

peak monolith
#

Give them some time to reply, they might help out through this alone.

torn heart
#

You have recently connected to the server perfectly fine?

devout quail
#

hello admis i have a question about something for rusty moose mondays

torn heart
#

might wanna ask them

devout quail
#

i met rustoria

#

sorry

torn heart
#

then whats up

devout quail
#

i got added to my neigbors team not knowing he was cheating and got ban any way to fix?

marble mantleBOT
#

Hey, @devout quail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout quail
#

any way to get unban today?

peak monolith
devout quail
#

oh okay that sucks thank you

fringe tree
#

Takes 1-3 business days, we hope to reach to you soon as possible

pseudo idol
#

@torn heartI'm trying to reconnect

devout quail
#

i was just tryna get bps for next wipe:(

fringe tree
pseudo idol
#

Be looking in the wrong

torn heart
pseudo idol
#

Not yet. Thank you very much@torn heart

bright fable
#

@torn heart

torn heart
bright fable
#

can u help with my appeal? no one has responded and its about to be 2 days since last response

torn heart
bright fable
#

can you tell me what admin that was?

#

I can give you my appeal number

#

it was only a association so I dont see why It cant be solved quickly and everyone else on my team was unbanned

torn heart
bright fable
#

damn

#

so is there anything I can do or no

#

@torn heart

torn heart
#

not really other than be patient

bright fable
#

alr

analog pumice
#

!vip

marble mantleBOT
#

Hey, @analog pumice

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

analog pumice
#

Can any admin check to see if I still have vip for eu main?

analog pumice
#

I got so many gifts and gifted

#

I don’t know which one is which

pale swallow
# analog pumice I don’t know which one is which

After you login, scroll down to the Purchases table and click on the eye icon for the relevant package in the Info column. Then you will see a Transaction Info popup which will show you whether the package was a gift or if it was gifted to someone else.

near halo
#

how long is the "banned playing with a cheater" ban last for?

#

the cheater wasnt even on when i was on he got added to the team after i got off

pale swallow
marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
pale swallow
oblique sundial
#

Will sea main wipe later?

quasi dew
marble mantleBOT
#

Hey, @oblique sundial

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

delicate hinge
#

Serv broken

hearty fulcrum
delicate hinge
#

Us server starts lagging every now and then and makes it unplayable might need a restart guessing people are despawning loot making it laggy as all hell

delicate hinge
#

@hearty fulcrum Can't even fly a mini with freeze lagging and dieing shit fucked about to give up on this serv

hearty fulcrum
#

We have many

cunning ingot
#

💩

delicate hinge
#

Vanilla 2x

hearty fulcrum
delicate hinge
#

Everybody

blissful herald
#

Feel free to make a #network-support-old ticket and one of the guys maybe can help and check why you getting that

thorn forge
#

I am lagging

delicate hinge
#

Ummmmm ok so my lag makes my team mates lag out that makes sense 👌

thin plover
#

you're not even on Rustoria

blissful herald
delicate hinge
#

Cool serv U guys have can't handle 10 people on it

blissful herald
#

rest of the 10 players seems to be fine

thin plover
#

we have the best server available

delicate hinge
#

Why are my team mates lagging

#

No you don't what a joke

thin plover
#

ok glad you know more about our servers than we do, pardon me!

tulip citrus
#

i love jenx

#

thats storm

analog comet
#

<@&874995535881326632> vpn ban 76561198373788775

muted peak
#

how do u whitelist

naive oxide
#

!wipe

marble mantleBOT
#

Hey, @naive oxide

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

naive oxide
hollow junco
#

admins sea main hasnt wiped

#

10 mins alte atm

#

server hasnt even gone down yet

blissful herald
hollow junco
naive oxide
blissful herald
naive oxide
blissful herald
brittle narwhal
#

sea -main?

echo narwhal
#

did mondays just go down

blissful herald
night sphinx
#

OMG ITS ABOUT TO WIPE!

#

WIPE HYPE

echo narwhal
#

yes it did

blissful herald
#

no its just you by the look

#

I can see players joining and moving

echo narwhal
#

nope xd

blissful herald
echo narwhal
#

its down

blissful herald
#

ok

wintry axle
#

sea main coming back up or what?

echo narwhal
wintry axle
#

i cant join

#

this ip from your announcement ,connect 15.235.160.9:28020

blissful herald
#

thats why you can not connect

#

but should be soon,

raven dune
#

Is US Main down?

solar depot
#

is us monday main down?

delicate hinge
polar sierra
#

alot of servers are down right now for some reason

#

main/medium/mondays/small/long

#

<@&274971100184576010> any reason? and any eta on when they will be coming back up

delicate hinge
#

Fix your fuckin servs I'm not the only one experiencing this there's a dude from us on our team same things happening to him

inland sundial
#

Servers are down

echo narwhal
#

Told u it was down @blissful herald ☠️☠️☠️ idiot

polar sierra
#

kinda unfortunate, i was on large rig with 1:30 left on the crate xD

inland sundial
#

yeah this is goofy

polar sierra
#

at least it didnt go down while i was flying my mini

echo narwhal
#

☠️

inland sundial
#

I had like 200 scrap on me

echo narwhal
#

Idiot

delicate hinge
#

Team mates were flying boom to me for a online raid

blissful herald
#

🤦‍♂️

polar sierra
#

any eta when they will come back up @blissful herald

inland sundial
#

imagine unannounced maintenance

blissful herald
#

maybe

echo narwhal
#

Idiot it went down.

blissful herald
echo narwhal
#

☠️ stop denying it

blissful herald
#

what am I denyiong I can see it on system

#

🤦‍♂️

raven dune
blissful herald
#

anyway am not going to argue, should be 10-15min

echo narwhal
#

🫣 funny ash

blissful herald
#

might be a bit longer maybe

marble mantleBOT
#

Hey, @languid orbit

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

proper sand
#

I need help admin

inland sundial
sharp dagger
#

Bro

inland sundial
#

yo this is crazy I gotta get up for work and my doors are open

sharp dagger
#

I was in the middle I a raid

#

wtf

azure egret
#

so 2x vanila server is down?

molten flicker
inland sundial
#

its gonna roll back isnt it <@&274971100184576010>

proper sand
#

ok friend... I'll wait... thanks

inland sundial
#

fuck it if I get raided I get raided. This is cringe, yall better rip your upstream provider a new one for unannounced maintenance <@&274971100184576010>

delicate hinge
azure egret
#

they said that itll be up in like 3 hours

#

i dont have 3 hours man

gloomy sparrow
delicate hinge
#

Homie were legit on the mini on there way to start the raid

inland sundial
gloomy sparrow
#

But the expected time was 20-40 min

echo narwhal
delicate hinge
azure egret
gloomy sparrow
echo narwhal
gloomy sparrow
inland sundial
polar sierra
#

why are you guys giving them shit? its legit not them lmao

delicate hinge
#

Didn't no that at first

polar sierra
#

they can only do so much xD you guys are acting like children

inland sundial
echo narwhal
#

Average rustoria experience cheaters and servers crashing 3Heading

inland sundial
#

US MEDIUM IS UPPPPP

delicate hinge
#

Nahh but fuck that I told them few hours ago about the really bad lag and apparently I was the only one experience it when my hole team was

polar sierra
#

quiet you really do need to go to sleep, its past your bedtime sonny

gloomy sparrow
#

Guys if you don’t require further support please move to #general

polar sierra
#

im 26 and you're acting like a child for being "older"

delicate hinge
gloomy sparrow
delicate hinge
#

#fix your serv

polar sierra
#

looks like they are going up rn

echo narwhal
peak cradle
#

mondays is up

delicate hinge
#

Roll back so we have our boom????

peak cradle
#

no rollback

shrewd hatch
elder trellis
#

where is sea main

shrewd hatch
#

Administrator, can you help me confirm if he is a cheater?

quasi dew
#

!report

marble mantleBOT
#

Hey, @quasi dew

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shrewd hatch
#

ok

rigid wing
#

connect 15.235.160.9:28020

limpid ravine
#

did sea main box get moved

#

as why im getting 220 ping

glossy nexus
#

Hello everyone, can you tell me if there will be a study on today's servers?

shrewd hatch
#

Administrator, I have already submitted a ticket. Can you please help me with it?

#

@quasi dew

quasi dew
quasi dew
shrewd hatch
#

ok thanks

raven bison
#

You can play in 5-10 mins

glossy nexus
#

Hello everyone, can you tell me if there will be a study on today's servers?

raven bison
delicate hinge
#

any one no what time wipe is tomorrow

low musk
#

@blissful herald Come to discord stema ID 76561199381329833

blissful herald
abstract oxide
#

<@&274971100184576010> please help on eu long, getting raided by clan that called cheater.. he 1 shoots everyone with mp5 from 300m,

marble mantleBOT
#

Hey, @abstract oxide

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gritty dirge
#

mod

#

can you help me out?

random lotus
#

i cant see the messages the server is sending me pls a supporter help ill show

abstract oxide
#

@lyric basalt can you check out please? #a229d9

#

he got banned

lyric basalt
scenic stratus
#

@lyric basalt check DM please

leaden ginkgo
dusk plover
#

KONTOL

fringe tree
#

Your ticket will be reviewed soon as possible ThumbsUporia

wintry axle
#

please check for a hacker

peak monolith
#

Give them some time to check.

hearty bane
#

can someone watch tk 7430

keen cove
#

Why am I banned

#

I didn't even play

#

76561198446782322

rigid wing
marble mantleBOT
#

Hey, @keen cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

bitter grail
#

where to see when servers iwpe

analog pumice
#

!map

marble mantleBOT
#

Hey, @analog pumice

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

keen cove
#

vpn bna pls

#

76561198446782322

#

The server restarted quickly

#

I want to join

hearty bane
#

how can i repoert player?

peak monolith
marble mantleBOT
#

Hey, @hearty bane

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty bane
#

tnx

#

can u watch Ticket #976c24

analog pumice
#

76561198446782322 can someone help my friend, he got vpn banned

#

And yes he made a ticket but last time it took almost a day to fix without us coming in here so please help fix

lyric basalt
iron scroll
#

admin,I’m ban for vpn in EU medium,but I didn’t play this server two months ago. Please check out and unban meBlobNervous my steamid is 76561199184451530

#

I had created a ticket for it

clever sparrow
#

how can i change my ingame character

analog pumice
fathom folio
#

adim i need help
i am vpnban
my steamid is 76561198825274814

lyric basalt
lyric basalt
iron scroll
#

76561199184451530,watch it thx

lyric basalt
iron scroll
#

Thank and love u

hearty bane
#

admin

#

can u watch this tk Ticket #976c24

#

pls they cheating 😦

obtuse stirrup
#

is us long down for anyone else?

sweet moth
#

@lyric basalt im unbanned?

#

76561199169097664

autumn needle
ocean root
#

Do I need to write my steam id for unban or will there be a massive fix?

robust wasp
#

hi I need pay discord bot of Rustoria EU Small

swift spade
#

i tryed joining a rustoria server and when i join while sleeping it kicks me and says hacking and its my first time joining?

marble mantleBOT
#

Hey, @swift spade

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blazing gust
#

how many slots will be open?

#

eu main

gloomy sparrow
marble mantleBOT
#

Hey, @blazing gust

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

blazing gust
#

!slots

marble mantleBOT
#

Hey, @blazing gust

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

autumn needle
#

i join rustoria us long and i get kicked for hacking?

#

like what ive only played the server like twice

autumn needle
#

ima restart and try again

blazing gust
#

lets give me a vip... A have bad mood....

near halo
#

!banappeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean root
#

!banappeal

marble mantleBOT
#

Hey, @ocean root

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

swift spade
#

where do the apeals that you sent send to rustoria? if an admin sees it where does he send the anwser

pale cloak
#

any admin who can chat with me about a ban that i received and i have no clue what i got banned for? ive appealed it.

autumn needle
#

i have to make a appeal for joining a server and getting banned for no reason?

ocean root
autumn needle
#

when you get kicked for hacking in us long it doesnt ban you btw you just kicked

#

bc im loading in and its working so far but ill let yall know if i get kicked again

#

just got kicked for "hacking" again

autumn needle
#

is anyone else having this problem?

near halo
hexed nimbus
#

You using a vpn ?

autumn needle
#

no

near halo
autumn needle
#

i dont have a vpn\

ocean root
hexed nimbus
#

Then you both gotta make a appeal

autumn needle
#

for what

#

i didnt cheat

#

i didnt even get to wake up

#

i get kicked and it says im hacking

#

and i didnt even get to wake up

hexed nimbus
#

If I get a dollar everytime I heard that I would be a millionaire by now

autumn needle
#

bro

#

support

peak monolith
hexed nimbus
#

If you want it resolved just make the appeal

peak monolith
#

The admins will get to it when they can.

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

peak monolith
#

There are a lot of appeals. They will get to you when they can.

#

*admins mods dont look at appeals

autumn needle
#

for false banning people for no reason

hexed nimbus
#

It’s been the same process for years mate. You banned you make a appeal only way to get it dealt with

peak monolith
#

If they feel that you aren't cheating, then you will be unbanned.

peak monolith
autumn needle
peak monolith
hexed nimbus
autumn needle
#

like your fucking retarded @hexed nimbus

dense meteor
#

admin on low pop server cheater

peak monolith
marble mantleBOT
#

Hey, @dense meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rigid wing
marble mantleBOT
#

Hey, @dense meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hexed nimbus
peak monolith
#

Don't call cheaters out in chat.

hexed nimbus
#

Don’t call out in public and make a ticket please the can read aswel making checking useless

gloomy sparrow
#

Anyone experienced a similiar issue? Ive played 100s of wipes with no problem with the same PC, last week included. Now when im trying to connect to rustoria small, it loads in and when on "Opening scene" it stops for like 5-10 minutes, seems almost like it "crashes", but i patiently wait and when eventually spawning in the game is on 1 FPS and everything is unbearable laggy. cannot do anything
Ive tried to restart PC, restart rust x10 and fix files on steam but its the same

hexed nimbus
peak monolith
#

1-3 business days, could be sooner or later, depending on their workload.

#

They will get to it when they can.

fringe tree
#

There should be a warning regarding ping top left of your screen as well for reference

peak monolith
#

Thanks for being patient.

hexed nimbus
#

Have fun on moose say hi for me

peak monolith
#

I had just assumed that you were.

near halo
#

I was banned 5 minutes after wipe, I wasn't even joined yet

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

Unfortunately, it will take a moment considering Admins take care of both reports and appeals. We will reach your appeal soon as possible. Duringt this period we ask for your patience ThumbsUporia

fringe tree
peak monolith
#

Just give them some time and they will get to it, thanks.

peak monolith
#

That's just what it takes, sorry. Can't change it.

hexed nimbus
#

I would suggest to just try to be patient and in the meantime head over to #general cause you been shown the way to deal with the situation

near halo
#

3 people here have the same problem and now they want to tell me that it's my fault?

hexed nimbus
#

Well up to you I try to help you out trust me it’s for your own good

raven mist
#

If you dont wanna be patient suck it up and go to another server. Stop making a scene lmao wait untill your appeal gets reviewed like anyone else

hexed nimbus
#

👆

fringe tree
raven mist
#

Only one crying here is you little man

hexed nimbus
#

Lol I asked and you both didn’t

raven mist
#

There you go, vpn was most likely your issue

#

Im not banned , i’m good

hexed nimbus
raven mist
#

Because he’s dum dum

fringe tree
#

If there is no support needed, lets head to #general ThumbsUporia

mild galleon
#

hello im geting kickedfrom the server and i got this eror

near halo
fringe tree
near halo
mild galleon
#

wait it dont let me send pickture ill copy it 2 sec

near halo
#

I've been playing rust for 3 days

fringe tree
#

!link

marble mantleBOT
#

Hey, @fringe tree

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

raven mist
mild galleon
#

!link

marble mantleBOT
#

Hey, @mild galleon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

hexed nimbus
fringe tree
#

Every Thursday at the beginning of my month if I'm not incorrect (Force wipe). Elsewise head to #oldserverinfo (:

peak monolith
raven mist
#

Or your isp likes to change your IP. Which would also result in getting banned more often

near halo
peak monolith
fringe tree
#

If you're not in need of help, then please take this to #general. Both Shenzyyy and Mighty Mike have been extremely helpful.

mild galleon
#

disconetced:world file mismatch:procedural__4250_eeggw1za4kaotdxgwid8eA

#

thats the eror i have

#

i did

marble mantleBOT
#

Hey, @mild galleon

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

hexed nimbus
raven mist
#

^

mild galleon
#

thanks its fixed now👍

candid loom
#

hello, i m having a cheater problem. any admins online on eu long ?

marble mantleBOT
#

Hey, @candid loom

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

candid loom
#

i already made a ticket

ocean root
#

!ticket

marble mantleBOT
#

Hey, @ocean root

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

The Admin team will try to get to your report soon as possible ThumbsUporia

ocean root
#

And what could be the reason for the wave of bans if you didn't use a vpn?

icy pasture
#

!link

marble mantleBOT
#

Hey, @icy pasture

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

desert frigate
#

how to respond to the appeal, they ask me to name the main account but I don’t have one, that is, this is my first account in growth <@&274971100184576010>

fringe tree
#

And are you sure this isn't your first account?

stark hill
#

why am i constanlty timed out

urban roost
#

already waiting for 15 m is that normal for response

fringe tree
#

When you disconnect, does it just say, "Disconnection: Timed out"

desert frigate
slender magnet
#

why my ping stuck at 500-600, but other server is not normal

lunar void
#

!mapfiles

fringe tree
slender magnet
fringe tree
urban roost
#

no im walready waiting for 15m for vip refund is that normal

fringe tree
# slender magnet nope and yes

Hmm, it may be the server itself considering the sheer amount of players. Upon connecting, did it provide a warning on the top left corner?

urban roost
#

no im already waiting for 15m for vip refund is that normal i dont get a response

fringe tree
#

Only a handful can handle those

fringe tree
urban roost
#

yup just wanna get the refund i dont want them to say its to late

slender magnet
marble mantleBOT
#

Hey, @urban roost

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

fringe tree
#

As long as it follows the TOS you should be fine

fringe tree
slender magnet
versed edge
#

!wipe

marble mantleBOT
#

Hey, @versed edge

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

cerulean oriole
#

Rustoria 10x EU has a problem with the raid block plugin. It keeps resetting to 10min for everyone globally.

cursive cove
thorny dune
static scaffold
#

i need help someone hacked my steam account and bought donator on it do u think some1 can like remove it

#

i aint asking for a refund

#

i just dont want that dumbass hacker to have it

pale cloak
#

@thorny dune hey can i dm you or talk to you somewhere about my ban?

cursive cove
toxic shard
#

usualy it's solved in 10 minutes to a couple of hours if you provide the information asked

static scaffold
#

i did make a ticket about like 90 minutes ago

#

i just was wondering if you could take the donator perk off it to kinda punish him or sm

#

my in game name is wall e

#

unless they changed it

toxic shard
#

We have no way to confirm the situation

static scaffold
#

ok thanks for trying

toxic shard
#

I would say at least you might have donator for a month once your case is solved with steam 🙂

static scaffold
#

ill wait a bit longer but i have no access to my recovery emails either cuz my phones broken 😆

#

lol ok

cursive cove
#

thank you guys

#

its done

rain wigeon
#

It is possible to unban me on the Rustoria 10x server because I am banned for hacking? ❤️

marble mantleBOT
#

Hey, @rain wigeon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cerulean oriole
thorny dune
urban roost
#

still no response for my refund ticket already more than an hour no response

boreal thistle
steady lake
#

I go to the site and it says what it supposedly says: Hacking. I do not know what to do. I looked at the community center and they said to write to you in support.

marble mantleBOT
#

Hey, @steady lake

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
marble mantleBOT
#

Hey, @wintry elk

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wintry elk
#

Yes, I created support from the necessary link.

fringe tree
#

It will take 1-3 business days, we will respond to your appeal soon as possible ThumbsUporia

wintry elk
#

I came with great determination, I was going to play the game, I wonder if it would last long. 😦

fickle ice
#

how can i buy vip is out of stockk

spice garnet
#

got kicked and told to join discord by Luke

gloomy sparrow
marble mantleBOT
spice garnet
#

will i be compensated after this? i had a semi set on me and when I came back i was dead and looted...

fringe tree
fringe tree
spice garnet
#

76561199688195682

#

was I fighting a youtuber or something? lmao

smoky cape
#

!report Please don't call out cheaters

marble mantleBOT
#

Hey, @summer ember

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
tepid minnow
#

why do i keep getting timed out

floral stone
#

Please help mt

#

Disconnect hacking, help me

fringe tree
marble mantleBOT
#

Hey, @floral stone

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

floral stone
#

I've never played with cheats before

fringe tree
fringe tree
floral stone
#

how long should I wait for a response on the site?

#

NO

fringe tree
#

Appeals can take 1-3 business days, but VPNS can also mess with the system

floral stone
#

Noooooooo

#

I want to play with you

fringe tree
#

Feel free to check that status on the website, we hope you can return to the server ThumbsUporia

spice garnet
#

how long can I expect to hear back from the person that kicked me?

#

I still dont even know what I did I dont have vc or text chat enabled

fringe tree
spice garnet
#

"join discord"

fringe tree
#

And who was the individual who kicked you?

spice garnet
#

Luke

fringe tree
#

Have you grabbed your SteamID?

spice garnet
#

yeah I sent it a while ago when it happened

#

ive just been waiting

fringe tree
#

Have you reached out to them personally?

spice garnet
#

yep

fringe tree
#

Luke will reach out to you soon as possible ThumbsUporia

spice garnet
#

coolio

vapid lintel
#

i have a ticket open reporting a cheater and nobody look the ticket in 2hours and its very important

marble mantleBOT
#

Hey, @vapid lintel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lunar void
fringe tree
#

Yes, it takes a little bit depending on the evidence provided. Considering it's footage of an alleged cheater, it can be manipulated to look more suspicious.

lunar void
#

!mapfiles

marble mantleBOT
#

Hey, @lunar void

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

teal garden
#

!admins

gloomy sparrow
red wedge
#

what does vip include on vanilla

gloomy sparrow
livid cradle
#

!mapfiles

marble mantleBOT
#

Hey, @livid cradle

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

bitter mist
#

hi admin

#

can u look my tickets

#

appeal#339d9a

livid cradle
marble mantleBOT
#

Hey, @bitter mist

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

bitter mist
#

!appeal

#

!appeal

marble mantleBOT
#

Hey, @bitter mist

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

bitter mist
#

hi admin! can i ask 1 question?

naive ember
#

a

fringe tree
#

I'm not an Admin, but you're free to ask any questions

bitter mist
#

i got eac banned for three days to test

#

now i unbanned

#

can i play this server?

fringe tree
snow smelt
#

why did main crash bro i have a 320 queue now

mild cloud
#

can we get help with 2 6 man teaming on your 5x plz

abstract frost
#

!ticket

marble mantleBOT
#

Hey, @honest onyx

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

abstract frost
abstract frost
marble mantleBOT
#

Hey, @bitter mist

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

haughty hinge
#

@hexed bay Needs support for rust he cannot type in chat and needs admin attention 😦

#

Cannot type in support channel

honest onyx
#

can any admins help me, ive made a ticket im so confused i was legit playing medium this wipe but i have cant play of any rustoria servers ?

#

im so confused wtf is going on

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

What is the disconnection message?

sacred bison
#

can a mod look at my appeal please

fringe tree
#

Appeals take 1-3 business days

sacred bison
#

bruuuuuuuuhhhh i wanna play wipe

fringe tree
#

We hope to reach to it soon as possible ThumbsUporia

#

Are you using a VPN?

honest onyx
#

yeah i do

#

exit lag

fringe tree
#

Hmm, it may be that or if you teamed with a cheater

#

!appeal - Feel free to make an appeal and we'll work on it soon as possible ThumbsUporia

marble mantleBOT
#

Hey, @fringe tree

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tranquil rapids
#

can u add vip in stock main pls?

honest onyx
#

says i was banned 3 months ago but ive played every wipe upto this medium?

fringe tree
honest onyx
#

makes no sense

fringe tree
honest onyx
#

okay sweet as appreciate it

#

made an appeal just chilling for response

fringe tree
#

Thank you for your patience during this period. The status is available on the support page (:

empty remnant
#

BRO WHO KEEP CLOSIONG MY TICKET

#

ITS SERIOUS! WTF

devout crescent
#

hey support

#

i got ban but dont know why i got that the reason is player swap but i never do that my base just got steel by raider they know our base code

marble mantleBOT
#

Hey, @devout crescent

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

austere onyx
#

can i pay by bank?

#

or ideal for vip

fringe tree
#

!vip

marble mantleBOT
#

Hey, @fringe tree

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

austere onyx
misty scroll
austere onyx
#

damn im fked then

#

damn it!

#

anyone wanna buy it as a gift

#

and i transfer by bank

quaint patrol
marble mantleBOT
fringe tree
#

👀

quaint patrol
#

@misty scroll

#

That’s a botKEKL

misty scroll
#

Which server are you wanting VIP on?

austere onyx
#

US MAIN

vapid lintel
#

I opened a ticket 3 hours ago and they still haven't responded to me and I opened another 30 minutes ago from another player and they responded saying that the player left and the one from 3 hours ago still nothing

cosmic cargo
sharp sapphire
#

i have a little problem ive been stuck at receving data for 10 min is there anything i can do @misty scroll

fringe tree
fringe tree
fringe tree
sharp sapphire
#

@fringe tree please tell me if i do i dont have to wait q

fringe tree
#

Really only two options:

A. Wait it out
B. Reconnect

sharp sapphire
#

reconnect?

ripe nova
#

:/ is cheating

sharp sapphire
#

i dont think if it has done nothing for 15 minutes it will do it now

#

and do i have to wait q if i reconnect?

quaint patrol
quaint patrol
marble mantleBOT
#

Hey, @ripe nova

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sharp sapphire
quaint patrol
sharp sapphire
#

not even get pushed through q this one time

#

and only time'

quaint patrol
#

That’s not possible

sharp sapphire
#

ight bro no way i had to wait for hole 40 minutes just to wait in q again for something aint even my fault

sharp sapphire
#

thats crazy its fine i guess i understand yall cant anything bout it