#support
1 messages · Page 493 of 1
he doesnt speak really much english
i can maybe join to translate ?
its good
why i get hacking ban?
Yo, i got unbanned 09:23 and told to wait 15 min to rejoin but i still get kicked "Hacking" Could anyone help ?
im same hacking kick
idk whyyyy
!steamID
Hey, @silk pawn
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
u also made an appeal ? and they approved ?
!appeal
Hey, @storm imp
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Allo ti ghde?
@blissful heraldcan u help me?
i made it
post your steam ID here
76561198999433205
thats not your steam ID
do you have another account?
Skyline can u help me too ? Appeal #5bbc84
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
they have approved and told me to wait 15 min to join. that was 9'o clock still cant join
pleasee 1000 popp
then wait 15min and do NOT connect
if you try to spam connect then you will ahve to wait again
no
mmmh, i will try. just tried to login at 10 in the morning and now again, so wonder how long the 15 min is. as its hours now
Your Steam ID 64:
76561198999433205
give me couple min to check
ok
ok wait 10-15min then tryu joining again ok
@blissful herald What i try to say is that i have been waiting hours and it still not work 😦
Ok, i wait
please 950popp
it's wired anyone can help me??? pls!
What can we help you with?
Any admin who could take action please. Got my case "Approved" and the text "Hey there, fixed it for you, please wait 15 minutes before connecting to server and you should be fine. Have a good day"
Now 7+ hours later i still cant join and get kicked.
If your appeal was denied then that is the final answer.
?????????????????
?steamid - Please post your SteamID here so when an admin is free they can take a look.
Hey, @sharp latch
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198183407642
wait 10min and then trya agin
i stayed in queue 1.5h and when i logged in server im had timed out and queue
Thanks, i will wait 20 just to be sure. ill let you know if no good 🙂
let me know if its not good better
😄
i stayed in queue 1.5h and when i logged in server im got timed out and queue
same fucking shit admins do sum shit
Just dont time out
Sorry to hear about that, we do not have a grace period. We do have VIP on our servers that allow for queue skip however.
hey so after a unban appeal gets denied with out ever replying to it is there anyway open a new one?
I need help, I was banned and I do not know why and I do not know when I was banned because I have not played on the server for a long time
If your appeal was denied, that's the end game
sick so im basically done when i dont get a response from a admin in my ticket
?steamid
Hey, @twilit jackal
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199230149094
How long ago did you make an appeal?
like over 6 months ago
looking over it all, the ban will remain in place
do you have dms open?
i do
just wanted to make sure
Will he respond, is the more important question. 😏
@torn heartCan you help me?I was banned from the server, but I only found out about it now, I don't even remember when I visited your server, and now I can't log in
?steamid
Hey, @fossil sand
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198201231334
fixed, wait 15m and rejoin.
❤️
im stuck on receiving data on EU MONDAYS
Are you hearing your game while stuck?
yes
Do F1 kill and see if helps
Since when does blueprints not wipe on toria mondays
Since the server launched
<@&274971100184576010> Hi admin, check my appeals, steam id 76561199679936668
I really forgot where i can see this wipe informations
Not since it launched 😄
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Block them. It's a scam
seams sketchy aff
yeh wanted to warn u guys if it wasnt know
known, but he looks really legit
People are crazy with this scams
yeh but like no way any of ur mods is bored enough to ask me to upvote ur twqitch rivals skins in dms^^
Can you send me DM with screenshot ? Its scam
If its in steam its a scam, and they'r not part of rustoria
Im down but I think I cant dm you
Where i can find VIP for rustoria EU mondays ?
how can i report cheater?
there is everything expect EU Mondays
!report do /ticket in-game
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
hello team
why is it saying "Disconnect: Steam Auth Failed" all the time?
I've submitted my appeal, please have a look asap
please create a #payment-support ticket
it may be because you do not have your steam app open or there is an issue with steam
i got steam opened
!gamefiles - maybe try this
Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
wait u need paid rust?
Dont tell me you try to join on a cracked rust version
why am i getting kicked all it says is Hacking
!appeal
Hey, @icy urchin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @icy urchin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I paid it on Thursday
i did the appeal
how do i know when im going to be accepted if i am
!wipe
Hey, @keen sparrow
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
Can you help me fix a problem with the VIP
Hey, @vernal axle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
&ticket
!ticket
Hey, @deft socket
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Why am I waiting 3 days for my appeal? Can I send my Steam ID? Perhaps this is due to the lack of responsibility of the administrator who issued the ban by mistake?
It can take up to 3 days, there are a number of reasons appeals can take a while to be accepted or denied
So you wrote that it was 1-2 days, but now it’s 3?
xD
Where does it say 1-2 days?
Your friends wrote
Hey, @quaint patrol
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hahaha, that is, you propose to file an appeal because my appeal takes 3 days to be considered, yes you are cool)
What are you talking about? If you think your ban was unwarranted appeal it, if not don’t? I don’t care what you do
receiving data glitch can any admins help me out
same
that just gets us q
Try F1 killing if you can hear your game.
I arrive 10 minutes like this
cant hear it either been here for 10 minutes now
can we not get like a 1 time q skip cuz it aint fair icl
I arrive 10 minutes like in Reciving Data
Make a #network-support-old ticket
i have like 5 minutes ago im just waiting now
Thanks for being patient.
alright
i had him try but someone already killed him
is there like a console command to spawn or something
nah i tried that as well just now
only fix is reconnect and join the q
surely they give a 1 time q pass
its uunreal if they dont
nope the dont
thats just completly fucked, they beiong bitches as they want people to pay for vip
average rustoria admins
q is always a risk tbh as you just sitting there and a small connection dip can cause you to dc or steam cliet server kink can cause stuff like this and you basicly in but not in you just stuck between your client and server
yeah i get that and shi like dont give it for any reason but for a bug like this recieving data i reckon its reasonable
reed the feedback i linked you its been asked milions of times the wont add it or skip you
!network
Hey, @tidal sparrow
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
I bought us Monday vip still in queue
!vipissues - If you bought it while in queue please reconnect, if you bought it before joining the server please create a payment support ticket as listed below.
Hey, @fallow pond
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
you dont
I arrive 10 minutes like in Reciving Data
restrart ur game start with admin mode
and no you do not get q skip dw rustoria are greedy fucks
I already restarted the rust, I'm in queue
But what happens if the receiving data problem returns?
What server?
US mondays
Whats the donation id
Hey, @fallow pond
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
I need a steam id to get vip
yes
Are you wanting to gift VIP?
No for me
how long do ban appeals usually take
I dont actually understand why you guys dont give a 1 time q skip for the bug
You shouldn't need to put in your steamID, you login with steam and it pulls your SteamID for the VIP.
nop
Oh I just gave it to someone lol
1-3 business days typically, but can be more or less depending on the situation.
I had a problem with receiving data, can't enter the server because of that.
ok i was banned for using a vpn hope it will ne resolved
lol
Can a Mod pls check: Ingame Name: ??KIRKE
Steam id: 76561198967812216. He plays on Rustoria Eu Small.
To offer a 1 time queue skip would be entirely impossible to keep track of, it’s unfortunate but there is no way around it
!ticket
Hey, @jagged minnow
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
2 minute grace
aint hard dont say its because officials dont have it
over 2 of them hhave it
its just because u lot greedy for money
completly ghosts my messeage
its been done by over 50 people
Not ghosting your message, I was looking for an admins response on the matter
u lot dont care enough u just want ur moneyu
You are not forced to buy VIP? You can play Rustoria completely free of charge, but like any server and most games if you are willing to donate you get a few extra perks, but it is not mandatory at all
There are a limited number of VIP for purchase at any given time, so if Rustoria was greedy, there would be unlimited VIP no??
Ghosting me now?
but again when people wanna play ur server and this bug happens they either quit and probably stop bothering playing rustoria and others will buy vip,this will take out the amount of people that play without vip and increase the numbers of vip usuage which again bring money in for you.
Long story short #feedback-suggestions message it’s not happening
But that is nothing that Rustoria have control of? They already limit the amount of VIP for servers, and the VIP sells out every month anyway so how do they gain anything more?
I understand your frustration, but your understanding of the situation is entirely wrong, I hope I have educated you a little bit into a better understanding that these bugs are nothing beneficial for Rustoria but are the opposite, headaches, long nights, more headaches
?
I am not hacking and i was playing for 2 wipes but now it says me disconnected:hacking ? why
me to xd
Hey, @quaint patrol
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
There is how^^
That is literally a nonsense
i played this morning and it says you are banned now
i just quit from game :DD
Appeal your ban if you think it’s incorrect
Not an admin but happy to help
@copper lake i appealed my ban issue, my friends are playing right now but i can't join them. Can u pls help if u can ?
Appeals can take 1-3 business days, please try be patient they will look into it asap
where do i report cheaters
!report
Hey, @gritty dust
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @sonic gorge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
rustoria eu mondays alex.09 ragehacking
is rustoria 10x US down??
I need help canceling a subscription, i meant for it to be a 1 time payment and i was charged again. Don’t need a refund just to cancel.
!cancel
Hey, @left wraith
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Thanks brotha 👍
Ok real but when I go to purchases it doesn’t say I have any recently but was charged today. Got the receipt via email, any idea?
how do i fix runing without shift on but walk when holding shift
Make a #payment-support ticket for that
shenzyyy you're so real
hello any supp on ?
accidentally bought que skip for wrong server is there anyway i can get it on the right server without paying another 5
Hey, @valid cradle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
HAHAHA
please get back with me 
Our code lock is bugged. I was entering codes on my base while my friend knew it as a game and after i died twice its now just a solid red code lock. He can open the door and close it but cannot take the code off or unlock it. While I can't even enter the code for the door. Pleas help! (EDIT: our code locked just now fixed itself, we dont need help no more)
If an admin can come delete the door for us it would be helpful.(US MONDAYS)
Can an admin DM me and help me with an issue please?
don't be stupid
dm me with ur issue
Can't do that, against our rules as an official sadly
!ticket
Hey, @somber valve
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
OMG what does it take to get a fing cheater banned???????????????????????????????????????
Please fix this shit
I went through all your hoops........Now ban him????????????????????????????
Hello????.....ADMIN@@@edlk;sfja;lkj;ofap;osihdjg;hap;oihsdgn;ojnm;lsdKKM?L?jEML?ewskhjdf
What is going on???
Reports aren't instant, takes time to conduct a full investigation, we can't ban people solely off word, we need to gather our own internal evidence before moving forward, and sadly this can take some time. We apologize for the wait, but at times it's needed as we need time to conduct complete investigations.
hello i need mumu
@lilac nova Shoot him a DM
i send you dm
Anyone else getting friend requests from these fake rustoria admins on steam? All my friends did and i did aswell
Yes it's fake, do not accept or listen to them.
Ik its fake i js wanna know like who tf are they
How come they be finding everyones acc
Bot, scammers, who knows. It's easy by playing in a rustoria server.
Typing in chat in game, battle metrics, walking past them in game, etc.
Ah i see
Can anyone help me?
im in support vc ive benn here for like 20 minutes
just waiting
@copper lake
@brave lance
hello, i cannot join vc at the moment, but if you would like to explain here what you need help with, i can try to help you
8d1e8c
im in the call right now
as i stated above, i cannot join vc at the moment. if you would like to explain here in the chat, i can try to help you
so apparently i got banned today because I got disconnected and all it said was Hacking so I was confused I've never had a problem with this until today because I've played the server before I just got back into rust so I decided to play rustoria but I came back to being banned
i heard that you have already spoken to a couple of our staff members. i believe that the answers i can give you will be the same answers you have heard from them. please fill out an appeal and wait for a response, thank you
i was banned for playing with a cheater that said in the game chat that he wanted to play with my team and i got banned for playing with a hacker is there anything i can do to get unbanned?
!appeal - Making an appeal would be your best bet, but just know making an appeal does not guarantee that you will be unbanned.
Hey, @crisp heron
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Ok i did thank you
How to know if your server is resetting or doing a server reset
Its been 3 business days and almost 5 days overall, my ban admin is supposedly aware but still nothing. Anything else I can do? <@&274971100184576010>
Dear Admins/Moderators,
My in-game name is Woxer, and I was recently banned for hacking. I believe this ban was issued in error, as I have never used any cheats or hacks.
Here are my details for your reference:
In-game Name: Woxer
Steam ID: [76561199221746421]
I request a review of my case. I am confident that a thorough investigation will show that I have not violated any rules.
Thank you for your time.
Best regards, Vlad
<@&274971100184576010>
!appeal
Hey, @compact cypress
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Can you help me out?
?steamid
Hey, @winged bough
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198158639047
can I have your steamID as well?
Your banning admin is aware, sadly you will just need to wait a bit longer on them for a response as I cannot take over the situation.
Can you tell me who my ban admin is? Just genuinely curious
Sadly can't provide that info
Well, can you ask him to please check my appeal? Cause what happened to me was BS. (Not by him) just the situation. Can you ask them to look at it please?
76561199221746421
after rastart server?
Man got his resolved instantly 😭
?
your appeal lol
Different case is why
Did you see my other message?
.
they are already aware of it, i'm not gonna rush them, gotta be patient man
sometimes these cases can take a bit longer due to the nature of them
As long as Im unbanned before wipe, I'm chilin
admin can you help me
why new account 5 days only kills only hs have best timings on battlemetrics only 5 days of play
and he didnt have ban
i do tickets and he play 10h allready
Hey, @ornate kettle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
make sure to f7 report him so that one goes to FACEPUNCH, if you see something record it and add it to the ticket
!ticket
Hey, @ornate kettle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @regal abyss
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Please any staff look my ticket, i get disconnected reason cheating but i played here a lot of time and no problems
!ticket
Hey, @final hearth
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
fixed
!appeal
Hey, @tribal siren
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @tribal siren
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
You are angry because they'r not swapping? 😄
3 days is about 3x more than you waited but I understand the frustration
Sorry you had to wait any amount of time
Try to say a sentence without saying "fuck" the whole time
shut up bro hahaha im asking for spectate if can or nah idc. not doing a report
Thats basically a report, idiot
Hey, @tribal siren
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
HAHAHA funny
Yes
i deleted my first msg cause i just realized ill still probs buy vip
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
You are banned because you were cheating
o
Looks like you haven't played in some time but you were banned ages ago
I'd suggest you make an appeal
?appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hello, I filed an appeal due to the hacking ban, but I don’t play with cheats, my mouse from bloody is ready to be tested or check for cheats <@&274971100184576010>
Bloody mice are blacklisted from Rust, you cannot use them - the presence of cheats isn't relevant
I'm from the server low pop
If you were banned on our servers, it wasn't because of your mouse
I don't play with cheats, I'm ready to be tested
you can unban me?
76561199446430680 this is my code from rustoria
I can change the mouse, please unban me! I really like your project @neat pumice
I already told you that your mouse isn't relevant - if you've submitted an appeal, you will receive a reply from the relevant admin within 1-3 working days, I can't expedite that process for you I'm afraid
ok thanks, waiting for your answer
76561199388492601 @blissful herald unban?
join Waiting for support voice channel
<@&274971100184576010> need help here
would be great if you would not tag every admin but just said what help you need
my friends get banned admin think he cheat
!appeal
Hey, @warped basin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can u join discord
why...
there nothing I can help, if hes banned, just make appeal and wait for reply
Helloo....
Because he's a very good person, maybe the management ban is because of he use scripts, I want you to see his hand press
he is here @blissful herald @raven bison
he open the profile
i think admin ban him bc of his high kd
I've been banned for hacking? I only played for an hour or two yesterday and got a 1x2 down, only farm no scrap, came off to let the server die down cause I kept dying, just tried to log on and it says disconnected: hacking??? Like wtf, I've completely new to the game only 100 hours, I've just payed for v.i.p and now can't even use it.
!steamid
Hey, @sick granite
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
but u can check his computer and he play 11w h csgo that is why he have good aim and high kd
76561198797544537
Give it 10 minutes without connecting and you should be good to go
Okay thank you, can you tell me why I couldn't connect so I can prevent it in the future or was I just reported or something and because I have low hours I was banned?
I cannot sorry, If you believe the ban is incorrect you they may appeal on the website
sorry i think hand living is the best way to profile myself
@lyric basalt
Appeal #dd6078
I will rephrase i cannot help as it not my ban. They will need to appeal to get it to the correct person
Standard response time for appeal are 1-3 days so I would not recommended waiting in a voice channel. It can be more can be less depends on the situation.
If they need more information from you they will ask in the appeal
ok thank u
No he’s not admitting he is cheating at all. They don’t understand English very well
He has no cheats nor scripts, and our whole group has Been ban so it’s very frustrating for them as u can imagine
Hello Adman
I have a question
What's your question?
It is not possibile to give you that information. If you, your team, or your friend is banned. The only way to get into contact with the admin who banned you is to submit an appeal.
https://rustoria.co/support/appeal
Once you submit an appeal, the appeal page functions as a direct contact to the banning admin.
Can we talk to an adman?
how do i buy vip
Submitting an appeal is your way to talk to the banning admin. You are talking to an admin right now, which is me.
!donate please
Hey, @winter imp
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
How long does it take to talk to a banning adman
Depends on their availability
thx
Banning admin = admin who banned you
@ocean thistle 30 day vip ? when will it be in stock
When the admin is available to look
Ok
!vipstock
Hey, @winter imp
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/
Do you have any further questions about this? Please ask in support and we will be able to assist you!
Send the appeal thing
!appeal
Hey, @raven bison
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
is it possible to log in to the modded server if the account is new?
You can log into any server with a new account
If I didn’t get banned can I still put in appeals
No?
bro admins are actually working well
Why would you need to appeal if you're not banned
You do not need to appeal for someone else
I have proof he doesn’t cheat I just don’t know how to show it
Please let them handle their own appeals
How can you have definitive proof that they dont cheat
They can use a translator, it is easily understandable
Then feel free to upload the proof to youtube and put the link in the appeal
Can’t because Chinese people can’t post YouTube clips because they live in China
And I can’t because I didn’t get banned
Upload it yourself and give him the link]
Ok
Why can't I access the server for this wipe,this is steamID:76561199202943205 myprofile: https://steamcommunity.com/id/Jiang4Rust/
what does it say when you try to connect ?
I used VPN and it shows play with hacker, but all 15 of my teammates went in
I try change vpn node
prob bad ip from vpn change it or try without but wait atleast 10/15 min
Hey, @livid cove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@raven bison My appeal was rejected but I was not told how long the ban was. Can you help me check?
76561199484089833
you can see that when you try to connect if its a temp ban if there is not a timer its possibly a perm
No, it doesn't show the time, the reason is that I'm playing with hackers and
was this the first ban you got here or did you have band prior to this ?
I bought a VIP, but I'm standing in line, where should I go?
blatant russian hackers on US Long
!report
Hey, @dense kiln
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I dont know if this is the right place but...I got banned for playing with a hacker. I was the onle one in my group who is banned and actually i think it was a mistake. Is here a admin online?
!appeal
Hey, @hollow niche
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
It can take up to 1-3 business days 
ufff okay sad :/
i cant join to server it says come to discord.gg/rustoria - Luke
!steamid
Hey, @nova stream
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
And also send a message to @balmy cypress
1 sec
i dont want to login in this site from my steam is there any another ways to get my steam id?
idk what happened because i dont break server rules
76561199116013001
Dear administration, it’s already the 3rd day of the ban and how I filed an appeal, do you have the opportunity to find out if the ban will be lifted from me, because it was issued just like that. my id is from rustoria 76561199446430680 <@&274971100184576010>
I keep getting this error, so I typed in a bunch of random letters to see if it was the name taken or perhaps a problem with website?
Standard waiting time for appeals is 1-3 business days but it can be more or less, so you have to be patient
Lol so i must wait 1-3 days because i cant join in server for that reason come to discordgg/rustoria - Luke
I understand that you need to gain it, but I really like your project and don’t want to play on others
Feel free to DM @balmy cypress
But u said i need wait 1-3 days to appeal
there is not even a reason given why I can’t log into the server only link for this discord server
That means that you got banned by Luke and he is asking you to contact him about the ban.
but I didn’t do anything wrong I understand the server rules perfectly and have never violated them
You will be able to speak to Luke and receive a deeper understanding upon speaking to them 
But why couldn't write a reason not a link to this server
kicks from the server due to hacking, I haven’t played for a long time, decided to play, I go in and kicks because of hacking, I’ve never downloaded cheats
!appeal
Hey, @light flower
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why do I need to wait a long time for a response if u can immediately specify a normal reason and not a link to the server??
I am sure admin has his reasons.
Are you using a VPN?
Are you banned?
I think the message is clear.
i changed my name ?
Did you restart Rust?
Try your pc next.
lmfao ok
Hey, I need someone from staff to unlink my steam from my old discord I just connected it to the wrong one. Steam ID: 76561198119740013. Trying to do a chat mod app. <@&393554009799000064>
Hmm,
Staff Apps:
Does not have an estimation as to when you would be responded to. It could take a week or a few weeks. We hope to reach your application soon as possible 
Linking: If you haven't head to the support website and unlink your account
!unlink
Hey, @fringe tree
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
Ok stop connectiong for 20 min with rust closed and then try
If that does not work you will have to make a appeal.
!steamid
Hey, @marsh compass
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Why was my appeal not reviewed in 4 days?
76561198984190287 @marble mantle
When did you make your appeal?
20th
Hey i got an association ban and im not too sure what to do? I just joined this group and i would never openly go out of my way to play with a cheater and the guy hasnt got cheats to my acknowledgement? really wanting to play thursday wipe too
!appeal
Hey, @bright spear
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yesterday?
yes
so how has it been 4 days?
No, it's Friday night
?
Give it ~15-20 min then try and connect, let us know if the issue continues.
Standard response time is 1-3 business days please be patient @sudden charm
The appeal was written on Friday evening, why wasn’t it checked until today?
Count how many days have passed since Friday
It's business days
and also you just said that you did it yesterday?
I can give you a Steam ID so you can be sure
Well, what's wrong with you?
The appeal was not considered within 4 days, how do you understand this?
It's business days
@wispy dirge its been an hour 😭
Well, if you count Saturdays and Sundays, then Monday and Tuesday, that is, 3 days, why is it not considered?
Saturday and Sunday isn't considered business days
So you have waited around 1 and a half day
And you re-read my message that I wrote, Friday Monday Tuesday 3 days
friday evening
yes
Well, it's already evening
so it's 1 day to monday evening and then another 12h aka half a day to get to this time
Depends on where you live for me its the middle of the day
sorry if that was the issue
but still please be patient
@bright spear how can we help?
I'm wanting to talk to someone
About what issue?
Am i ok to DM you?
yes ofc
!steamid
Hey, @quasi ember
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Reach out to an Admin 
been done that
im getting kicked for no reason
it says come to discord l kitty
help a bro out🙏
!steamid
Hey, @oblique terrace
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199183068419
Now send a DM to @minor temple with your steam id and wait for reply
!appeal
Hey, @marsh compass
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Would you like to join #368790610783764480 and we can have a chat
well it can take up to 3 business days to get a reply so be patient
UNBAN ME LMFAO
dont do the crime if you cant spend the time just be patient
well prob not a nice one so just wait for the appeal
unreal
You should be good to go in 2 mins
ty my good sir
can someone help me
Hey there, what's up?
Can an admin helped me, a random kid we where playing with was cheating and we all got an association ban, but when i try to go to the website to ban appeal I need to login to steam but i dont have my phone for 2fa
i got kicked from the queue and now i am sitting back in a 155 player queue
i have a clip
and my fucking game crashes
I'm afraid if you got disconnected and lost your place in the queue, there isn't much we can do
yeah its stupid
my game just terminated itself, never happened to me before
just a weird fucking error
!appeal
Hey, @humble stirrup
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
There's someone botting in outpost cloth to scrap hes been doing it for past 30 minutes straight.
!report
Hey, @storm lance
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!steamID
Hey, @vital hazel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Please grab your SteamID and they'll get in contact with you soon as possible
76561198383624489

Please join #368790610783764480
i got randomly kicked out of the server and it said "playing with cheater" but i am duo with a friend who is not cheating and he got kicked as well???
!appeal
Hey, @tropic kayak
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
but i can connect to the server
Did you reconnect to the server?
i am right now
i have queue now of 136
i want to know if i am banned or not
i am confused
There is a chance you will get kicked in a moment.
Go to our website and login via steam on our support tab and check if you have a ban.
You are
Go to make a appeal.
it should say that you are there.
now i see
thanks i will do now
Has the BR MAIN lag been fixed yet?
Most braziliasn plays w 140 ping we should be playing with 20
!ticket
Hey, @tacit quest
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
now that i have created an appeal i will just wait, right?
yes
Yep, it can take one to three business days
Feel free to check on the status on the support page
oh that long? sad that wipe is over then. Thanks anyways!!
my ID 420891642 deadpool: Banned Hackers please kindly check my account. Im not hacker cuz of my internet slow.
!appeal
Hey, @floral ivy
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Thank you
hello! just a question if its against the rules to use a vpn for rustoria? i play on us servers and im from asia specifically the ph and the ping without a vpn is playable just wondering if i can use it for better ping and better playing experience
you are free to use VPN
alright thank you! greatly appreciated!
!appeal
Hey, @light flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can I get an unban on the server. I got banned for buying a new account because the main one was stolen and a cheater was playing there. I can provide evidence that my account was stolen 76561198147541468
where can i appeal the ban i got
!appeal
Hey, @sacred jewel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@graceful tapir You need to appeal too to see if you can get unbanned
please tell me how to submit this application
!appeal can I get an unban on the server. I got banned for buying a new account because the main one was stolen and a cheater was playing there. I can provide evidence that my account was stolen 76561198147541468
Hey, @graceful tapir
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
An Error Occurred
Please try again. If this issue persists, please contact support.
I can't tell you how to solve this
Where you get this error? In Rustoria web site?
web site
@vital folio need some help on a combat log if possible. please
are you making a ticket with a video attachment
!AUTH
Hey, @sick prairie
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Appeals can take 1-3 business days, we hope to reach yours soon as possible 
Hello! It seems i've found a bug in game at 5x EU Server. Where should i describe it?
ticket
you mean to type "/ticket" in game chat?
ty
btw what if i want to share some handy stuff for Rustoria's servers. Where can i post the stuf like keybinds or so?
feedback i guess
What kind of stuff are you thinking?
!ticket
Hey, @jagged minnow
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Keybinds! I've just posted it in Feedback
I have been playing on EU servers and have never played on US LONG servers. Why is there such a baned record?
I still couldn't enter. co EU mondays today, and my other 15 teammates can play normally. This is my Steam profile link: https://steamcommunity.com/id/Jiang4Rust/ Any setting is opening,Can you check for this and let me in server?
I have changed different vpn software, but it doesn't work
this is my profile link:https://steamcommunity.com/id/Jiang4Rust/
Hey there, we no longer enforce English only in chat for our modded servers.
youre kidding right?
why did u make that decision
i got kicked from server when done report on a hacker
4k+ eu lf duo
!appeal
Hey, @cold sequoia
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @open mason
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i need assistance in the the voice channel but i cant join ?
@lyric basalt
<@&274980199668645888>
you get moved to a call when someone can talk to you
dood im voice channel banned for some reason wtf
Regarding the previous appeal #1b4217 which has benn approved, I confused the wrong homepage link, Here is the current account profile link: https://steamcommunity.com/id/Jiang4Rust SteamID: 76561199202943205
About previous appeal, I couldn't find the modification interface and have already provided feedback in the Discord channel.
Account to be unblocked:https://steamcommunity.com/id/Jiang4Rust
SteamID: 76561199202943205
!appeal @half nexus
Hey, @half nexus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You are welcome to DM me
@gloomy parcel cant join im voice channel banned idk why but i need assistance
join call
Bull will be able to help you better than me,
he blocked me for some reason i need help
Regarding the appeal #1b4217 ,I still cant in due to providing the wrong ID, here is the correct SteamID: 76561199202943205
Dude is literally taking hours of works away from ppl.
hello. please do not call cheaters out in chat. calling them out blatantly would not help the situation at all
@slim yoke i went ahead to delete your message, but i'd recommend you making a ticket with all necessary info you have on this player instead
what page do i need to follow on the discord to get the reward
!rewards you can link your discord on the website down below
Hey, @hallow patrol
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Regarding the appeal #1b4217 ,I still cant in due to providing the wrong ID, here is the correct SteamID: 76561199202943205
Posted appeal 4 hours ago how long it normally be until someone looks at it ?
Appeals can take 1-3 business days
I have appealed for a ban, the admin responded whenever my account has been banned for 180 days I can appeal again, But I have been banned for 12 months.. 360 days..
@thorny dune I was told to message you about my ban appeal, please check your DM's
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I hope that after the appeal is successfully completed, it can be revised again. Because I provided the wrong ID, I still can't access the server now。appeal #1b4217,and here is the correct SteamID: 76561199202943205
!appeal
Hey, @open mason
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
any chance i can talk to an admin
Hello, I'm not an Admin but I could possibly help!
trynna get unban but my appeal got denied already
any admins online? looking to report a group using cheats
!report - you may report cheaters here
Hey, @tulip valve
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @tulip valve
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
hello. if your appeal got denied, that means an admin has already looked into your ticket and this is unlikely to be reversed
Hello administrator, my friend's account may have displayed a hacker due to VPN issues. Can you help him solve it? His Steam ID is 76561199568163018
I need help
@fringe tree
Feel free to head to that channel and make a ticket 
His feedback page cannot be logged in for some reason, and the page is in a loading state
can you help me
If your friend is having network issues feel free to go to #network-support-old and they should be able to help
Hello administrator, he has successfully appealed. Can you handle it, good brother
We can't wait to go for a trip, and we hope you can help me solve it when you see it
@fringe tree

@light summit


The information he was banned from was on the EU main server, about twenty hours before the ban. We came to EU Mondays a long time ago, which should be a VPN issue
If your friend has put in his appeal an admin will take a look at it at soon as theyre available. Typical response time for appeals is 1-3 business days
Thanks for the reminder, I'm aware of this situation and I just hope it can be resolved soon so that we can play the game
please be patient. admins will look into tickets in the order they came in 🙂
thanks
help cheater
Dear administration, I ask you to check the appeal has been going on for 4 days, I want to play. There is no response to my appeal, my RUSTORIA ID is 76561199446430680 appeal code Appeal #ef0585 <@&274971100184576010>
!report
Hey, @hearty raft
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Appeal #0b3dd2
<@&874995535881326632> VPN ban 76561199568163018
wait 15 mins then try to connect
stop tagging admins for that and its been 1 day and not 4, so please stop lying
@blissful herald
Sorry, I have some questions. I have purchased a membership.
Questions about your account
my account?
MY
ok just ask away
talk to you alone?
I see an extra bill on my account
He showed the automatic purchase for only one second
Automatic purchase without adding days but deducting money
I show you a picture
Most likly when you bought VIP you clicked Subscription and not one time payment
!cancel
Hey, @distant lynx
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
or you can make A #payment-support and fill the Template there with all information
and one of the guys can look into it
Did you see the picture I gave you?
just make a payment ticket I showed you above
and feel free to link the photo there and payment support guys can look into a refund if you have not used the VIP
He purchased automatically and didn't give me days
I purchased one manually earlier
make a #payment-support ticket please
K
YOO any admin on for support rn?
So I straight up just killed this guy on cargo, ended up being nice and since its late in wipe i went and picked him from his base to let him get most the loot. I invited him to team and we're just chilling and he just got banned by anti-cheat causing my entire team to get banned.
I clipped the last 5 minutes and I'm going to make a support ticket right now
I'm assuming we'll be alright...? I've got like chat logs from the past 5 minutes ish so
Can I please speak to someone more about this Ticket? Appeal #b53141
The standard response time for appeals is 1-3 business days, but can be more or less based on the situation.
If at all possible could I just speak to an admin in vc for a moment?
My ticket was already responded to by an admin I would just really like the chance to further speak
I understand this isn't typically how you guys go about support/tickets but I would really appreciate just 1-3 minutes of an admins time.
You can speak to them trough the ticket
It was closed, should I just make another?
<@&274971100184576010> Please, I would be very greatful to just speak to one of you for a moment.
If you made a appeal and it was denied, then thats is final decision, making new appeals will not lead to anywhere
I understand that, I more or less wanted to just add to it. I really don't feel like the situation was entirely understood given the circumstances
It has been understood, but the rules are clear: "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." https://rustoria.co/rules/vanilla
Even when you can view chat logs and see that 1, the player had just joined our team and 2, I just met the player and only intended on having him in team for a few minutes as I was helping him?
It just seems very flawed in my opinion at least. I'm not meaing to argue it just doesn't seem right I apologize.
It's more of that there is clear evidence that there wasn't any connection to the player and the player was not benefiting me as I was the one giving him loot and he was not contributing to me or my wipe/creating any kind of advantage hence the point of cheating.
Well thanks for following up some I appreciate you guys trying to help.
just you know be careful in future I guess
I guess :/
It’s jsut the fact that I have 10k hours and it didn’t even seem like he was sus I guess. Just seemed like a solo that was trying to make a play to get his start yk? I was straight up just trying to help and that one decision caused 12 people on my team to lose their 5 days of progression
My group only plays this sever and it’s just bs why we got banned
That’s my first time being banned from a server
Did you submit an appeal?
Yes it was instantly denied
I feel like I didn’t describe the situation well enough
But if this is how it is then ig there’s no scenario in which we get unbanned this wipe
It does sound like the ban was correct, but if you really strongly believe there may of been a mistake, you are welcome to DM me your SteamID and any details you feel you may of missed out
I had this random guy on our team ui for 5 minute. 5 flippin minutes and it gets our whole team banned. He didn’t have codes, didn’t even know where our base was ffs. Literally just a random guy.
Based off the strict rules of the server the ban is correct. But looking at it at a point of view based of the situation and a stance where acceptions could be made, this is 100% one of those situations where we should be unbanned
@thorny dune if you wouldn’t mind reading through the chat history here this basically is all the overall info of the situation. I can send you my stream id still but if reading through this you feel the decision was right than there’s not much more to say. Please feel free to ask any questions about the situation if you think something would make the difference of an unban
I guess the biggest argument for this situation is looking at what a cheating does. It creates an unfair advantage for yourself. Our team for one did not benefit from this player being on team. As I said before I was giving this person loot because he was solo and did not know he was cheating. If anything he benefited from me. This player did not affect anyone else in the time that I was with him as I was the only person he fought. Other than that we were entirely afk chilling on cargo together.
Cheating creates an unfair advantage. This did not create an unfair advantage for our team. That’s truly why I feel this ban is unjust.
Also I realized part of that may have made it sound like I was advocating his ban (at least it could be interpreted that way). I’m very glad he’s banned as and thank god anti cheat has been getting more improvements lately. 🙏😂
I’m very tired at the moment but really just trying to hopefully get something out of this. I do not want my entire team suffering for my mistake. Even if you were able to undo their bans but leave my ban for the 7 days making me see my mistake for inviting him that would be appreciated. With that I don’t believe there’s anything else I can say or do to argue this ban. Whatever you guys decide i am greatly appreciative for the work you guys do. Thanks for the help. Here’s my steam id, ill go ahead and dm it to you as well @thorny dune
76561198274760986
I'm going to take a look, give me a moment.
Alrighty thank you so much. I do also have a clip of me typing to him in team chat (just kinda proving that I didn’t know the man)
If the clip would be of any assistance I’ll hop back on my pc to get it for you. Thank you Berch.
LOL ADMINS
!link
Hey, @naive steeple
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
please link your discord and your steam on the website
/ticket
Hey, @full moon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i joined the group on steam and it did not regonize it
not me its rustorias bot whos a monkey
!verify
Hey, @naive steeple
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Can take a little while before steam syncs
Read above clown
who u calling clown ya pesent?
You, learn to read
why u trynna help others but acctualy jsut being toxic, kinda hilarius. ahahah
bahahah u give brain root
Just stop talking be a man.
U get how you handle ppl yourself
stop typing g.
Try to verify, not that hard, you can do it big man
Women beater^^
Are you sure that you have logged in with discord
@raven mist I’m so sorry you have to deal with that. I was straight up just coming in here to thank the admins and especially @thorny dune for being awesome. You guys do a great job with the Rustoria servers and I’m sure you don’t get the appreciation and recognition you deserve. ❤️
because youtube doesnt work due to them changing api
💀
Thx, finnaly someone normal
Kid if you think you’re the shit we can hop on ukn tmmr and I’ll put you in your place, until then learn some fuckin manners when you’re trying to get assistance.
In 8 hours I’ll message you.
im him btw. i play way 2 much
Going to sleep right this minute but I’ll be back later
sure txt me
it does also say that on the link page tho
You’re nothing
Okay this is a support chat and I’m not going to flood it. Moving on.
Dw I’ll put him in the dirt tmmr 😘
I’ll be sure to send you a ss shenzy 😂
!steamid
Hey, @naive steeple
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
is reshade bannable ive heared a lot of people using it
Hello, I played 3 days ago with a friend, we met players from the village, they were added to the green card, and 1 of them was banned for cheating, can I find out why the cheater’s team was banned from this green card and I, although I had no interaction with the cheater’s team, was banned although the others are not there and they are playing
I, like my friend who was in the same team, had no interactions with this player, but I was the only one who was banned, not counting the cheater’s team, my appeals were denied, I think this is a mistake, please figure it out, I would like to get on the wipe tomorrow
He lying bruhhh
You want my dog? Weird
I think the administrators have logs and they can see for themselves whether I’m lying or not...
Hey, if your appeal was rejected there is a reason. Just wait and distance yourself from people like that next time.
How could there be a reason if there was no violation on my part except for 1 team, I am sure that this is an error, please check it, I would like to go to the wipe tomorrow
Playing with a cheater is a reason to be punished. So if you happen to have played on a team with the cheater, that is against our rules.
Well, why weren’t everyone banned from the team?
if like me they were also on the team
Unfortunately I can't tell you because I'm not authorized to view tickets. But I can confirm that the people who process the tickets know what they are doing
Let me better wait for a response from the administrator so that they can check through the logs, you are all the chat administrator

<@&274971100184576010>
hi
Hey, how can i help?
You try to restart Rust & PC?
I think that is the Problem maybe its blocked by Anticheat
so what do I do then?
I think there is nothing you can do at this stage. You can try it on a real PC and if it works well then you have your answer. Have you ever tried using GeforceNow? to play on one of our servers?
not sure but I've run into things blocking me because of geforce now
however there was an option to add your steam id on discord and get white listed
@dawn dust send me ur steamid
no option here?
no
@raven bison Can you check my message above after it please?
@dawn dust try again in 10 mins xD
yes lad
Who do I need to speak to about getting someone banned for evading?
!report
Hey, @hollow orbit
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Can you guys check if my friend has VIP or not ?
He is unable to check due to issues on internet 😦
Unfortunately your ban will stick
No sorry
No problem any other way besides him to login to check or ?
I still have 2 days left before I get unbanned, I just don’t understand how it works, some of the team didn’t get a ban, but they gave it to me, if the rule is the same for everyone, how does it work?
I have never received such blockings, for 3k hours per story, I thought they would forgive me the first time, since I had no interactions with the cheater
No you will not but if some of your team didnt get banned feel free to report them.
