#support

1 messages · Page 493 of 1

blissful herald
#

join Waitting for support channel please

frail shore
#

i can maybe join to translate ?

karmic coral
storm imp
#

why i get hacking ban?

sharp latch
#

Yo, i got unbanned 09:23 and told to wait 15 min to rejoin but i still get kicked "Hacking" Could anyone help ?

silk pawn
#

how it fix?

storm imp
#

idk whyyyy

marble mantleBOT
sharp latch
storm imp
#

no they Denied

#

1s denied idk why??

sharp latch
#

then that is why you cannot, mine was "approved"

#

Admin fyi:
Appeal #5bbc84

storm imp
#

!appeal

marble mantleBOT
#

Hey, @storm imp

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful herald
storm imp
#

@blissful heraldcan u help me?

blissful herald
silk pawn
blissful herald
#

do you have another account?

sharp latch
#

Skyline can u help me too ? Appeal #5bbc84

blissful herald
sharp latch
elder thistle
#

pleasee 1000 popp

blissful herald
#

if you try to spam connect then you will ahve to wait again

silk pawn
sharp latch
silk pawn
#

Your Steam ID 64:
76561198999433205

blissful herald
silk pawn
blissful herald
sharp latch
silk pawn
blissful herald
#

now do NOT connect for 15min

#

and then try again

elder thistle
#

please 950popp

storm imp
#

it's wired anyone can help me??? pls!

wispy dirge
storm imp
#

my appeal#49ef8d get denied

#

banned reason hacking but i never cheating

#

@wispy dirge

sharp latch
#

Any admin who could take action please. Got my case "Approved" and the text "Hey there, fixed it for you, please wait 15 minutes before connecting to server and you should be fine. Have a good day"

Now 7+ hours later i still cant join and get kicked.

wispy dirge
storm imp
#

?????????????????

wispy dirge
marble mantleBOT
blissful herald
solar prairie
#

i stayed in queue 1.5h and when i logged in server im had timed out and queue

sharp latch
blissful herald
#

😄

solar prairie
#

i stayed in queue 1.5h and when i logged in server im got timed out and queue

static pond
raven mist
#

Just dont time outPES_CoolNerd

wispy dirge
twilit jackal
#

hey so after a unban appeal gets denied with out ever replying to it is there anyway open a new one?

fossil sand
#

I need help, I was banned and I do not know why and I do not know when I was banned because I have not played on the server for a long time

thorn topaz
#

If your appeal was denied, that's the end game

twilit jackal
marble mantleBOT
twilit jackal
torn heart
#

How long ago did you make an appeal?

twilit jackal
torn heart
#

looking over it all, the ban will remain in place

twilit jackal
torn heart
twilit jackal
#

just wanted to make sure

thorn topaz
#

Will he respond, is the more important question. 😏

fossil sand
#

@torn heartCan you help me?I was banned from the server, but I only found out about it now, I don't even remember when I visited your server, and now I can't log in

marble mantleBOT
fossil sand
#

76561198201231334

torn heart
fossil sand
#

❤️

maiden summit
#

im stuck on receiving data on EU MONDAYS

near halo
maiden summit
near halo
civic pike
#

Since when does blueprints not wipe on toria mondays

toxic shard
tardy fractal
#

<@&274971100184576010> Hi admin, check my appeals, steam id 76561199679936668

near halo
raven mist
lyric basalt
near halo
#

jo one of ur mods is sliding in my steam dms

smoky cape
near halo
#

seams sketchy aff

#

yeh wanted to warn u guys if it wasnt know

#

known, but he looks really legit

near halo
#

People are crazy with this scams

#

yeh but like no way any of ur mods is bored enough to ask me to upvote ur twqitch rivals skins in dms^^

lyric basalt
raven mist
near halo
austere island
#

Where i can find VIP for rustoria EU mondays ?

near halo
#

how can i report cheater?

austere island
agile knoll
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

severe plank
#

hello team

near halo
#

why is it saying "Disconnect: Steam Auth Failed" all the time?

severe plank
#

I've submitted my appeal, please have a look asap

vernal axle
#

I have paid for the VIP and I have a queue

#

in rustoria eu medium

hearty fulcrum
hearty fulcrum
hearty fulcrum
marble mantleBOT
near halo
#

wait u need paid rust?

hexed nimbus
icy urchin
#

why am i getting kicked all it says is Hacking

gloomy sparrow
marble mantleBOT
#

Hey, @icy urchin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

icy urchin
#

ive had no problem with rustoria before until now

#

!appeal

marble mantleBOT
#

Hey, @icy urchin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vernal axle
#

I paid it on Thursday

icy urchin
#

how do i know when im going to be accepted if i am

keen sparrow
#

!wipe

marble mantleBOT
#

Hey, @keen sparrow

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

vernal axle
#

Can you help me fix a problem with the VIP

marble mantleBOT
#

Hey, @vernal axle

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

grim stirrup
#

&ticket

deft socket
#

!ticket

marble mantleBOT
#

Hey, @deft socket

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sudden charm
#

Why am I waiting 3 days for my appeal? Can I send my Steam ID? Perhaps this is due to the lack of responsibility of the administrator who issued the ban by mistake?

quaint patrol
sudden charm
#

xD

quaint patrol
sudden charm
quaint patrol
#

If they did it was probably a miss click

#

!appeal

marble mantleBOT
#

Hey, @quaint patrol

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sudden charm
quaint patrol
arctic yarrow
#

receiving data glitch can any admins help me out

peak monolith
#

Might have to reconnect.

sage kiln
peak monolith
#

Try F1 killing if you can hear your game.

alpine jacinth
#

I arrive 10 minutes like this

sage kiln
#

cant hear it either been here for 10 minutes now

#

can we not get like a 1 time q skip cuz it aint fair icl

alpine jacinth
#

I arrive 10 minutes like in Reciving Data

sage kiln
#

i have like 5 minutes ago im just waiting now

peak monolith
primal hemlock
#

hey john

#

my buddies having some issues with receiving data glitch

sage kiln
primal hemlock
#

alright

sage kiln
#

make ticket thingy and wait apparently

#

if u can hear ur game try f1 killing

primal hemlock
#

i had him try but someone already killed him

#

is there like a console command to spawn or something

sage kiln
#

nah i tried that as well just now

hexed nimbus
#

only fix is reconnect and join the q

sage kiln
#

its uunreal if they dont

hexed nimbus
#

nope the dont

sage kiln
#

thats just completly fucked, they beiong bitches as they want people to pay for vip

#

average rustoria admins

hexed nimbus
#

q is always a risk tbh as you just sitting there and a small connection dip can cause you to dc or steam cliet server kink can cause stuff like this and you basicly in but not in you just stuck between your client and server

sage kiln
#

yeah i get that and shi like dont give it for any reason but for a bug like this recieving data i reckon its reasonable

hexed nimbus
#

reed the feedback i linked you its been asked milions of times the wont add it or skip you

tidal sparrow
#

!network

marble mantleBOT
#

Hey, @tidal sparrow

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

fallow pond
#

I bought us Monday vip still in queue

wispy dirge
marble mantleBOT
#

Hey, @fallow pond

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

floral panther
#

getting kicked from server for no reason, it says hacking

#

how do i fix

sage kiln
#

you dont

alpine jacinth
sage kiln
#

restrart ur game start with admin mode

#

and no you do not get q skip dw rustoria are greedy fucks

alpine jacinth
#

I already restarted the rust, I'm in queue

#

But what happens if the receiving data problem returns?

wispy dirge
alpine jacinth
#

US mondays

fallow pond
#

Whats the donation id

marble mantleBOT
#

Hey, @fallow pond

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

fallow pond
#

I need a steam id to get vip

alpine jacinth
#

yes

wispy dirge
fallow pond
#

No for me

floral panther
#

how long do ban appeals usually take

sage kiln
#

I dont actually understand why you guys dont give a 1 time q skip for the bug

wispy dirge
# fallow pond No for me

You shouldn't need to put in your steamID, you login with steam and it pulls your SteamID for the VIP.

alpine jacinth
fallow pond
#

Oh I just gave it to someone lol

wispy dirge
alpine jacinth
#

I had a problem with receiving data, can't enter the server because of that.

floral panther
#

ok i was banned for using a vpn hope it will ne resolved

jagged minnow
#

Can a Mod pls check: Ingame Name: ??KIRKE
Steam id: 76561198967812216. He plays on Rustoria Eu Small.

quaint patrol
marble mantleBOT
#

Hey, @jagged minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sage kiln
#

aint hard dont say its because officials dont have it

#

over 2 of them hhave it

#

its just because u lot greedy for money

#

completly ghosts my messeage

quaint patrol
sage kiln
#

its been done by over 50 people

quaint patrol
#

Not ghosting your message, I was looking for an admins response on the matter

sage kiln
#

u lot dont care enough u just want ur moneyu

quaint patrol
#

You are not forced to buy VIP? You can play Rustoria completely free of charge, but like any server and most games if you are willing to donate you get a few extra perks, but it is not mandatory at all

#

There are a limited number of VIP for purchase at any given time, so if Rustoria was greedy, there would be unlimited VIP no??

#

Ghosting me now?

sage kiln
#

but again when people wanna play ur server and this bug happens they either quit and probably stop bothering playing rustoria and others will buy vip,this will take out the amount of people that play without vip and increase the numbers of vip usuage which again bring money in for you.

quaint patrol
#

I understand your frustration, but your understanding of the situation is entirely wrong, I hope I have educated you a little bit into a better understanding that these bugs are nothing beneficial for Rustoria but are the opposite, headaches, long nights, more headaches

mellow condor
torn aurora
#

I am not hacking and i was playing for 2 wipes but now it says me disconnected:hacking ? why

quaint patrol
#

Both of you need to appeal your ban if you think it is incorrect

#

!appeal

marble mantleBOT
#

Hey, @quaint patrol

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quaint patrol
#

There is how^^

torn aurora
#

That is literally a nonsense

#

i played this morning and it says you are banned now

#

i just quit from game :DD

quaint patrol
gloomy sparrow
#

Not an admin but happy to help

torn aurora
#

@copper lake i appealed my ban issue, my friends are playing right now but i can't join them. Can u pls help if u can ?

quaint patrol
dusty pond
#

I NEED ADMIN

#

PLEASE

topaz glade
#

where do i report cheaters

gritty dust
#

!report

marble mantleBOT
#

Hey, @gritty dust

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sonic gorge
#

!report

marble mantleBOT
#

Hey, @sonic gorge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ornate kettle
#

rustoria eu mondays alex.09 ragehacking

bronze mountain
#

can someone check my ticket for my chargeback

#

i dont wanna sit here forever

compact patrol
#

is rustoria 10x US down??

left wraith
#

I need help canceling a subscription, i meant for it to be a 1 time payment and i was charged again. Don’t need a refund just to cancel.

marble mantleBOT
left wraith
#

Thanks brotha 👍

#

Ok real but when I go to purchases it doesn’t say I have any recently but was charged today. Got the receipt via email, any idea?

lofty marsh
#

how do i fix runing without shift on but walk when holding shift

left wraith
#

shenzyyy you're so real

humble carbon
#

hello any supp on ?

valid cradle
#

accidentally bought que skip for wrong server is there anyway i can get it on the right server without paying another 5

marble mantleBOT
#

Hey, @valid cradle

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

valid cradle
#

HAHAHA

compact storm
#

please get back with me heartoria

plain totem
#

Our code lock is bugged. I was entering codes on my base while my friend knew it as a game and after i died twice its now just a solid red code lock. He can open the door and close it but cannot take the code off or unlock it. While I can't even enter the code for the door. Pleas help! (EDIT: our code locked just now fixed itself, we dont need help no more)

#

If an admin can come delete the door for us it would be helpful.(US MONDAYS)

olive goblet
#

Can an admin DM me and help me with an issue please?

torn heart
torn heart
torn heart
somber valve
#

ticket

#

I need to report a cheater

#

HickTownSlayer on US Long is using AIM Bot

brave lance
marble mantleBOT
#

Hey, @somber valve

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

somber valve
#

OMG what does it take to get a fing cheater banned???????????????????????????????????????

#

Please fix this shit

#

I went through all your hoops........Now ban him????????????????????????????

#

Hello????.....ADMIN@@@edlk;sfja;lkj;ofap;osihdjg;hap;oihsdgn;ojnm;lsdKKM?L?jEML?ewskhjdf

#

What is going on???

torn heart
sage mantle
#

hello i need mumu

torn heart
ornate kettle
#

@sage mantle hehe

#

nice account gangshit))

near halo
#

Anyone else getting friend requests from these fake rustoria admins on steam? All my friends did and i did aswell

dusty saddle
near halo
#

How come they be finding everyones acc

dusty saddle
#

Bot, scammers, who knows. It's easy by playing in a rustoria server.

#

Typing in chat in game, battle metrics, walking past them in game, etc.

near halo
#

Ah i see

reef snow
#

Can anyone help me?

icy urchin
#

just waiting

#

@copper lake

#

@brave lance

hearty fulcrum
icy urchin
#

8d1e8c

hearty fulcrum
icy urchin
hearty fulcrum
crisp heron
#

i was banned for playing with a cheater that said in the game chat that he wanted to play with my team and i got banned for playing with a hacker is there anything i can do to get unbanned?

torn heart
marble mantleBOT
#

Hey, @crisp heron

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

full rose
#

How to know if your server is resetting or doing a server reset

winged bough
#

Its been 3 business days and almost 5 days overall, my ban admin is supposedly aware but still nothing. Anything else I can do? <@&274971100184576010>

compact cypress
#

Dear Admins/Moderators,

My in-game name is Woxer, and I was recently banned for hacking. I believe this ban was issued in error, as I have never used any cheats or hacks.

Here are my details for your reference:

In-game Name: Woxer
Steam ID: [76561199221746421]
I request a review of my case. I am confident that a thorough investigation will show that I have not violated any rules.

Thank you for your time.

Best regards, Vlad

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @compact cypress

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

winged bough
torn heart
marble mantleBOT
compact cypress
#

yes

#

Yes, of course

winged bough
torn heart
torn heart
# winged bough 76561198158639047

Your banning admin is aware, sadly you will just need to wait a bit longer on them for a response as I cannot take over the situation.

winged bough
torn heart
winged bough
compact cypress
#

76561199221746421

#

@torn heart

compact cypress
torn heart
#

rejoin

compact cypress
winged bough
compact cypress
#

?

winged bough
torn heart
#

Different case is why

winged bough
torn heart
#

they are already aware of it, i'm not gonna rush them, gotta be patient man

#

sometimes these cases can take a bit longer due to the nature of them

winged bough
#

As long as Im unbanned before wipe, I'm chilin

ornate kettle
#

admin can you help me

#

why new account 5 days only kills only hs have best timings on battlemetrics only 5 days of play

#

and he didnt have ban

#

i do tickets and he play 10h allready

marble mantleBOT
#

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dusty saddle
dusty saddle
marble mantleBOT
#

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

regal abyss
#

!ticket

marble mantleBOT
#

Hey, @regal abyss

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

regal abyss
#

Please any staff look my ticket, i get disconnected reason cheating but i played here a lot of time and no problems

final hearth
#

!ticket

marble mantleBOT
#

Hey, @final hearth

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tribal siren
#

!appeal

marble mantleBOT
#

Hey, @tribal siren

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tribal siren
#

any admin on want to spectate sea long rn? u25 SMT blatant cheating

#

raiding us

marble mantleBOT
#

Hey, @tribal siren

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven mist
#

You are angry because they'r not swapping? 😄

balmy cypress
#

3 days is about 3x more than you waited but I understand the frustration

#

Sorry you had to wait any amount of time

raven mist
#

Try to say a sentence without saying "fuck" the whole time

olive pike
#

FUCK

#

nono

tribal siren
# near halo !ticket

shut up bro hahaha im asking for spectate if can or nah idc. not doing a report

raven mist
#

Thats basically a report, idiot

marble mantleBOT
#

Hey, @tribal siren

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tribal siren
raven mist
#

Yes

olive pike
#

i deleted my first msg cause i just realized ill still probs buy vip

balmy cypress
#

?steamid

marble mantleBOT
balmy cypress
#

You are banned because you were cheating

near halo
#

o

balmy cypress
#

Looks like you haven't played in some time but you were banned ages ago

#

I'd suggest you make an appeal

#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

balmy cypress
#

will be replied to as soon as an admin can look

#

well the admin who banned

desert frigate
#

hello, I filed an appeal due to the hacking ban, but I don’t play with cheats, my mouse from bloody is ready to be tested or check for cheats <@&274971100184576010>

neat pumice
desert frigate
#

I'm from the server low pop

neat pumice
#

If you were banned on our servers, it wasn't because of your mouse

desert frigate
#

I don't play with cheats, I'm ready to be tested

#

you can unban me?

#

76561199446430680 this is my code from rustoria

#

I can change the mouse, please unban me! I really like your project @neat pumice

neat pumice
desert frigate
#

ok thanks, waiting for your answer

modest summit
#

76561199388492601 @blissful herald unban?

blissful herald
warped basin
#

<@&274971100184576010> need help here

blissful herald
warped basin
#

my friends get banned admin think he cheat

blissful herald
marble mantleBOT
#

Hey, @warped basin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

warped basin
#

can u join discord

blissful herald
#

if hes banned

warped basin
#

already

#

can u join the voice channel

blissful herald
#

there nothing I can help, if hes banned, just make appeal and wait for reply

blissful herald
warped basin
#

Because he's a very good person, maybe the management ban is because of he use scripts, I want you to see his hand press

raven bison
#

Admitting that he is cheating?

#

What's his steamid

warped basin
#

he is here @blissful herald @raven bison

#

he open the profile

#

i think admin ban him bc of his high kd

sick granite
#

I've been banned for hacking? I only played for an hour or two yesterday and got a 1x2 down, only farm no scrap, came off to let the server die down cause I kept dying, just tried to log on and it says disconnected: hacking??? Like wtf, I've completely new to the game only 100 hours, I've just payed for v.i.p and now can't even use it.

marble mantleBOT
warped basin
#

but u can check his computer and he play 11w h csgo that is why he have good aim and high kd

sick granite
minor temple
warped basin
#

@minor temple

#

can u help me have a check

sick granite
#

Okay thank you, can you tell me why I couldn't connect so I can prevent it in the future or was I just reported or something and because I have low hours I was banned?

minor temple
warped basin
#

sorry i think hand living is the best way to profile myself

#

@lyric basalt

#

Appeal #dd6078

minor temple
warped basin
#

ohhh ok thanks

#

so i just waiting in the voice channel

#

wait for the admin?

minor temple
#

Standard response time for appeal are 1-3 days so I would not recommended waiting in a voice channel. It can be more can be less depends on the situation.

#

If they need more information from you they will ask in the appeal

warped basin
#

ok thank u

bright spear
#

He has no cheats nor scripts, and our whole group has Been ban so it’s very frustrating for them as u can imagine

rigid mango
#

I have a question

ocean thistle
#

What's your question?

rigid mango
#

Can you check witch adman banned us so we can talk to him?

#

Or not possible

ocean thistle
rigid mango
#

Can we talk to an adman?

winter imp
#

how do i buy vip

ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @winter imp

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

rigid mango
#

How long does it take to talk to a banning adman

raven bison
#

Depends on their availability

winter imp
rigid mango
#

So banning adman is the adman that banned us

#

?

#

Or is it specific people?

raven bison
#

Banning admin = admin who banned you

rigid mango
#

Ok

#

How long until ban apeal is seen?

winter imp
#

@ocean thistle 30 day vip ? when will it be in stock

raven bison
#

When the admin is available to look

rigid mango
#

Ok

marble mantleBOT
#

Hey, @winter imp

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

rigid mango
#

Send the appeal thing

raven bison
#

!appeal

marble mantleBOT
#

Hey, @raven bison

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

turbid shuttle
#

is it possible to log in to the modded server if the account is new?

raven bison
rigid mango
#

If I didn’t get banned can I still put in appeals

raven bison
#

No?

winter imp
#

bro admins are actually working well

raven bison
#

Why would you need to appeal if you're not banned

rigid mango
#

Gg

#

Or ticket

raven bison
#

You do not need to appeal for someone else

rigid mango
#

I have proof he doesn’t cheat I just don’t know how to show it

raven bison
#

Please let them handle their own appeals

rigid mango
#

Their Chinese

#

They don’t know how to type

raven bison
#

How can you have definitive proof that they dont cheat

#

They can use a translator, it is easily understandable

rigid mango
#

Time of ban he had a screen share and a hand cam

#

We recorded it

raven bison
#

Then feel free to upload the proof to youtube and put the link in the appeal

rigid mango
#

Can’t because Chinese people can’t post YouTube clips because they live in China

#

And I can’t because I didn’t get banned

raven bison
#

Upload it yourself and give him the link]

rigid mango
#

Ok

open mason
#

Why can't I access the server for this wipe,this is steamID:76561199202943205 myprofile: https://steamcommunity.com/id/Jiang4Rust/

hexed nimbus
open mason
#

I used VPN and it shows play with hacker, but all 15 of my teammates went in

#

I try change vpn node

hexed nimbus
#

prob bad ip from vpn change it or try without but wait atleast 10/15 min

open mason
#

ok

#

maybe i will buy vip for a month

livid cove
#

!support

#

!appeal

marble mantleBOT
#

Hey, @livid cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

normal snow
#

@raven bison My appeal was rejected but I was not told how long the ban was. Can you help me check?

#

76561199484089833

hexed nimbus
normal snow
#

No, it doesn't show the time, the reason is that I'm playing with hackers and

hexed nimbus
round tulip
#

I bought a VIP, but I'm standing in line, where should I go?

dense kiln
#

blatant russian hackers on US Long

hexed nimbus
marble mantleBOT
#

Hey, @dense kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hollow niche
#

I dont know if this is the right place but...I got banned for playing with a hacker. I was the onle one in my group who is banned and actually i think it was a mistake. Is here a admin online?

marble mantleBOT
#

Hey, @hollow niche

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hollow niche
#

thx

#

do someone know how fast they write back

fringe tree
hollow niche
#

ufff okay sad :/

nova stream
marble mantleBOT
lyric basalt
nova stream
#

1 sec

nova stream
#

idk what happened because i dont break server rules

#

76561199116013001

desert frigate
#

Dear administration, it’s already the 3rd day of the ban and how I filed an appeal, do you have the opportunity to find out if the ban will be lifted from me, because it was issued just like that. my id is from rustoria 76561199446430680 <@&274971100184576010>

undone flax
#

I keep getting this error, so I typed in a bunch of random letters to see if it was the name taken or perhaps a problem with website?

boreal thistle
nova stream
desert frigate
boreal thistle
nova stream
#

But u said i need wait 1-3 days to appeal

#

there is not even a reason given why I can’t log into the server only link for this discord server

boreal thistle
nova stream
#

but I didn’t do anything wrong I understand the server rules perfectly and have never violated them

fringe tree
#

You will be able to speak to Luke and receive a deeper understanding upon speaking to them ThumbsUporia

nova stream
light flower
#

kicks from the server due to hacking, I haven’t played for a long time, decided to play, I go in and kicks because of hacking, I’ve never downloaded cheats

marble mantleBOT
#

Hey, @light flower

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

nova stream
# boreal thistle !appeal

why do I need to wait a long time for a response if u can immediately specify a normal reason and not a link to the server??

boreal thistle
marsh compass
#

yo

#

i got kicked to change name

#

and it keeps saying it when i changed my name

fringe tree
marsh compass
#

just keeps saying this

boreal thistle
#

I think the message is clear.

marsh compass
#

i changed my name ?

fringe tree
marsh compass
#

yes

#

twice

boreal thistle
marsh compass
#

lmfao ok

lofty stone
#

Hey, I need someone from staff to unlink my steam from my old discord I just connected it to the wrong one. Steam ID: 76561198119740013. Trying to do a chat mod app. <@&393554009799000064>

fringe tree
#

!unlink

marble mantleBOT
marsh compass
#

restarted pc

#

still happening

boreal thistle
#

Ok stop connectiong for 20 min with rust closed and then try

#

If that does not work you will have to make a appeal.

wispy dirge
marble mantleBOT
sudden charm
#

Why was my appeal not reviewed in 4 days?

marsh compass
#

76561198984190287 @marble mantle

gloomy sparrow
sudden charm
bright spear
#

Hey i got an association ban and im not too sure what to do? I just joined this group and i would never openly go out of my way to play with a cheater and the guy hasnt got cheats to my acknowledgement? really wanting to play thursday wipe too

marble mantleBOT
#

Hey, @bright spear

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
sudden charm
#

yes

gloomy sparrow
sudden charm
gloomy sparrow
wispy dirge
gloomy sparrow
#

Standard response time is 1-3 business days please be patient @sudden charm

sudden charm
sudden charm
gloomy sparrow
#

and also you just said that you did it yesterday?

sudden charm
sudden charm
sudden charm
marsh compass
#

@wispy dirge its been an hour 😭

gloomy sparrow
#

So the weekend doesn't count as business days

#

please be patient

sudden charm
gloomy sparrow
#

So you have waited around 1 and a half day

sudden charm
sudden charm
sudden charm
gloomy sparrow
#

so it's 1 day to monday evening and then another 12h aka half a day to get to this time

gloomy sparrow
#

sorry if that was the issue

#

but still please be patient

#

@bright spear how can we help?

bright spear
gloomy sparrow
bright spear
#

Am i ok to DM you?

gloomy sparrow
quasi ember
#

!steamid

marble mantleBOT
marsh compass
#

bro

#

im still

#

getting kicked

#

set a youngin free 😭 🙏

fringe tree
marsh compass
#

been done that

oblique terrace
#

im getting kicked for no reason

#

it says come to discord l kitty

#

help a bro out🙏

blissful herald
marble mantleBOT
oblique terrace
#

76561199183068419

marsh compass
#

skyline

#

is there nth you can do gang

#

im just banned atp

blissful herald
blissful herald
marble mantleBOT
#

Hey, @marsh compass

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marsh compass
#

gg

minor temple
hexed nimbus
marsh compass
#

UNBAN ME LMFAO

hexed nimbus
marsh compass
#

i got banned

#

for a username

hexed nimbus
#

well prob not a nice one so just wait for the appeal

marsh compass
#

unreal

minor temple
marsh compass
#

ty my good sir

lilac saffron
#

can someone help me

thorny dune
rough reef
#

Can an admin helped me, a random kid we where playing with was cheating and we all got an association ban, but when i try to go to the website to ban appeal I need to login to steam but i dont have my phone for 2fa

lilac saffron
#

i got kicked from the queue and now i am sitting back in a 155 player queue

tall olive
#

can i get pirotiy queue or something?

#

i just spent 2 hours loading in

lilac saffron
#

i have a clip

tall olive
#

and my fucking game crashes

lilac saffron
#

@thorny dune

#

i have a clip of my just disconnect for no reason

tall olive
#

i want support now can anyone help me

#

that is the biggest pisstake i have ever seen

thorny dune
tall olive
#

harvey rip us

#

we just wasted 2 fucking hours of our shit lives

lilac saffron
#

i sat in queue for 3 hours

#

anyway you can give me 1 day queue

tall olive
#

yeah its stupid

#

my game just terminated itself, never happened to me before

#

just a weird fucking error

humble stirrup
#

!appeal

marble mantleBOT
#

Hey, @humble stirrup

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

storm lance
#

There's someone botting in outpost cloth to scrap hes been doing it for past 30 minutes straight.

marble mantleBOT
#

Hey, @storm lance

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vital hazel
#

I got banned and got told to come to discord AWZ3

#

@west mica

fringe tree
marble mantleBOT
vital hazel
fringe tree
#

Please grab your SteamID and they'll get in contact with you soon as possible

fringe tree
tropic kayak
#

i got randomly kicked out of the server and it said "playing with cheater" but i am duo with a friend who is not cheating and he got kicked as well???

marble mantleBOT
#

Hey, @tropic kayak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tropic kayak
#

but i can connect to the server

boreal thistle
#

Did you reconnect to the server?

tropic kayak
#

i am right now

#

i have queue now of 136

#

i want to know if i am banned or not

#

i am confused

boreal thistle
#

There is a chance you will get kicked in a moment.

#

Go to our website and login via steam on our support tab and check if you have a ban.

tropic kayak
#

ok

#

it doesnt say anything

toxic shard
boreal thistle
#

it should say that you are there.

tropic kayak
#

now i see

tropic kayak
oblique marsh
#

Has the BR MAIN lag been fixed yet?

#

Most braziliasn plays w 140 ping we should be playing with 20

toxic shard
#

!ticket

marble mantleBOT
#

Hey, @tacit quest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tropic kayak
#

now that i have created an appeal i will just wait, right?

fringe tree
tropic kayak
floral ivy
#

my ID 420891642 deadpool: Banned Hackers please kindly check my account. Im not hacker cuz of my internet slow.

marble mantleBOT
#

Hey, @floral ivy

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

floral ivy
#

Thank you

lapis spire
#

hello! just a question if its against the rules to use a vpn for rustoria? i play on us servers and im from asia specifically the ph and the ping without a vpn is playable just wondering if i can use it for better ping and better playing experience

lapis spire
#

alright thank you! greatly appreciated!

light flame
#

!appeal

marble mantleBOT
#

Hey, @light flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

graceful tapir
#

can I get an unban on the server. I got banned for buying a new account because the main one was stolen and a cheater was playing there. I can provide evidence that my account was stolen 76561198147541468

sacred jewel
#

where can i appeal the ban i got

near halo
marble mantleBOT
#

Hey, @sacred jewel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
graceful tapir
#

please tell me how to submit this application

#

!appeal can I get an unban on the server. I got banned for buying a new account because the main one was stolen and a cheater was playing there. I can provide evidence that my account was stolen 76561198147541468

marble mantleBOT
#

Hey, @graceful tapir

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

graceful tapir
#

An Error Occurred
Please try again. If this issue persists, please contact support.

#

I can't tell you how to solve this

near halo
graceful tapir
#

web site

lapis spire
#

wait for a mod to assist you @graceful tapir

#

they will reply eventually

sharp saddle
#

@vital folio need some help on a combat log if possible. please

hexed nimbus
waxen birch
#

sirs

#

look at me appeal pls

sick prairie
#

!AUTH

marble mantleBOT
#

Hey, @sick prairie

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

fringe tree
fathom marlin
#

Hello! It seems i've found a bug in game at 5x EU Server. Where should i describe it?

fathom marlin
#

you mean to type "/ticket" in game chat?

fathom marlin
#

ty

#

btw what if i want to share some handy stuff for Rustoria's servers. Where can i post the stuf like keybinds or so?

hexed nimbus
#

feedback i guess

serene panther
jagged minnow
#

!ticket

marble mantleBOT
#

Hey, @jagged minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fathom marlin
open mason
#

I have been playing on EU servers and have never played on US LONG servers. Why is there such a baned record?
I still couldn't enter. co EU mondays today, and my other 15 teammates can play normally. This is my Steam profile link: https://steamcommunity.com/id/Jiang4Rust/ Any setting is opening,Can you check for this and let me in server?
I have changed different vpn software, but it doesn't work

#
earnest mauve
#

can we get a chat mod to 10x no bps eu

#

the amount of turkish in chat is insane

ocean thistle
earnest mauve
#

why did u make that decision

cold sequoia
#

i got kicked from server when done report on a hacker

naive plinth
#

4k+ eu lf duo

marble mantleBOT
#

Hey, @cold sequoia

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

open mason
#

!appeal

marble mantleBOT
#

Hey, @open mason

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

echo narwhal
#

i need assistance in the the voice channel but i cant join ?

#

@lyric basalt

#

<@&274980199668645888>

gloomy parcel
#

you get moved to a call when someone can talk to you

echo narwhal
open mason
#

Regarding the previous appeal #1b4217 which has benn approved, I confused the wrong homepage link, Here is the current account profile link: https://steamcommunity.com/id/Jiang4Rust SteamID: 76561199202943205

About previous appeal, I couldn't find the modification interface and have already provided feedback in the Discord channel.

Account to be unblocked:https://steamcommunity.com/id/Jiang4Rust
SteamID: 76561199202943205

strong willow
#

!appeal @half nexus

marble mantleBOT
#

Hey, @half nexus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wispy dirge
echo narwhal
#

@gloomy parcel cant join im voice channel banned idk why but i need assistance

echo narwhal
gloomy parcel
echo narwhal
open mason
#

Regarding the appeal #1b4217 ,I still cant in due to providing the wrong ID, here is the correct SteamID: 76561199202943205

slim yoke
#

Dude is literally taking hours of works away from ppl.

light summit
#

hello. please do not call cheaters out in chat. calling them out blatantly would not help the situation at all

#

@slim yoke i went ahead to delete your message, but i'd recommend you making a ticket with all necessary info you have on this player instead

hallow patrol
#

what page do i need to follow on the discord to get the reward

agile knoll
marble mantleBOT
#

Hey, @hallow patrol

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

open mason
#

Regarding the appeal #1b4217 ,I still cant in due to providing the wrong ID, here is the correct SteamID: 76561199202943205

languid forum
sacred jewel
#

Posted appeal 4 hours ago how long it normally be until someone looks at it ?

west osprey
jovial widget
#

I have appealed for a ban, the admin responded whenever my account has been banned for 180 days I can appeal again, But I have been banned for 12 months.. 360 days..

elfin jolt
#

@thorny dune I was told to message you about my ban appeal, please check your DM's

agile knoll
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

open mason
#

I hope that after the appeal is successfully completed, it can be revised again. Because I provided the wrong ID, I still can't access the server now。appeal #1b4217,and here is the correct SteamID: 76561199202943205

#

!appeal

marble mantleBOT
#

Hey, @open mason

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blazing copper
#

any chance i can talk to an admin

fringe tree
blazing copper
#

trynna get unban but my appeal got denied already

tulip valve
#

any admins online? looking to report a group using cheats

light summit
marble mantleBOT
#

Hey, @tulip valve

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tulip valve
#

!report

marble mantleBOT
#

Hey, @tulip valve

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

light summit
shrewd hatch
#

Hello administrator, my friend's account may have displayed a hacker due to VPN issues. Can you help him solve it? His Steam ID is 76561199568163018

#

I need helpHadge

#

@fringe tree

fringe tree
#

Feel free to head to that channel and make a ticket ThumbsUporia

shrewd hatch
#

His feedback page cannot be logged in for some reason, and the page is in a loading state

#

can you help me

fringe tree
#

If your friend is having network issues feel free to go to #network-support-old and they should be able to help

shrewd hatch
#

Hello administrator, he has successfully appealed. Can you handle it, good brother

#

We can't wait to go for a trip, and we hope you can help me solve it when you see itLukeFlushedOMG

#

@fringe tree

#

@light summit

#

The information he was banned from was on the EU main server, about twenty hours before the ban. We came to EU Mondays a long time ago, which should be a VPN issue

ocean void
# shrewd hatch <@776716561792106517>

If your friend has put in his appeal an admin will take a look at it at soon as theyre available. Typical response time for appeals is 1-3 business days

shrewd hatch
#

Thanks for the reminder, I'm aware of this situation and I just hope it can be resolved soon so that we can play the game

light summit
shrewd hatch
#

thanks

shrewd hatch
hearty raft
#

help cheater

desert frigate
#

Dear administration, I ask you to check the appeal has been going on for 4 days, I want to play. There is no response to my appeal, my RUSTORIA ID is 76561199446430680 appeal code Appeal #ef0585 <@&274971100184576010>

pale swallow
marble mantleBOT
#

Hey, @hearty raft

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

Appeal #0b3dd2

sturdy oracle
#

<@&874995535881326632> VPN ban 76561199568163018

lyric basalt
blissful herald
distant lynx
#

@blissful herald

#

Sorry, I have some questions. I have purchased a membership.

#

Questions about your account

blissful herald
#

my account?

distant lynx
#

MY

blissful herald
#

ok just ask away

distant lynx
#

talk to you alone?

blissful herald
#

just write here

distant lynx
#

I see an extra bill on my account

#

He showed the automatic purchase for only one second

#

Automatic purchase without adding days but deducting money

#

I show you a picture

blissful herald
blissful herald
marble mantleBOT
blissful herald
#

or you can make A #payment-support and fill the Template there with all information

#

and one of the guys can look into it

distant lynx
#

Did you see the picture I gave you?

blissful herald
#

and feel free to link the photo there and payment support guys can look into a refund if you have not used the VIP

distant lynx
#

He purchased automatically and didn't give me days

#

I purchased one manually earlier

blissful herald
distant lynx
#

K

ionic canopy
#

YOO any admin on for support rn?

#

So I straight up just killed this guy on cargo, ended up being nice and since its late in wipe i went and picked him from his base to let him get most the loot. I invited him to team and we're just chilling and he just got banned by anti-cheat causing my entire team to get banned.

#

I clipped the last 5 minutes and I'm going to make a support ticket right now

#

I'm assuming we'll be alright...? I've got like chat logs from the past 5 minutes ish so

#

Can I please speak to someone more about this Ticket? Appeal #b53141

pale swallow
ionic canopy
#

If at all possible could I just speak to an admin in vc for a moment?

#

My ticket was already responded to by an admin I would just really like the chance to further speak

#

I understand this isn't typically how you guys go about support/tickets but I would really appreciate just 1-3 minutes of an admins time.

hexed nimbus
#

You can speak to them trough the ticket

ionic canopy
#

It was closed, should I just make another?

#

<@&274971100184576010> Please, I would be very greatful to just speak to one of you for a moment.

blissful herald
ionic canopy
#

I understand that, I more or less wanted to just add to it. I really don't feel like the situation was entirely understood given the circumstances

shy remnant
ionic canopy
#

Even when you can view chat logs and see that 1, the player had just joined our team and 2, I just met the player and only intended on having him in team for a few minutes as I was helping him?

#

It just seems very flawed in my opinion at least. I'm not meaing to argue it just doesn't seem right I apologize.

#

It's more of that there is clear evidence that there wasn't any connection to the player and the player was not benefiting me as I was the one giving him loot and he was not contributing to me or my wipe/creating any kind of advantage hence the point of cheating.

#

Well thanks for following up some I appreciate you guys trying to help.

blissful herald
ionic canopy
#

I guess :/

#

It’s jsut the fact that I have 10k hours and it didn’t even seem like he was sus I guess. Just seemed like a solo that was trying to make a play to get his start yk? I was straight up just trying to help and that one decision caused 12 people on my team to lose their 5 days of progression

#

My group only plays this sever and it’s just bs why we got banned

#

That’s my first time being banned from a server

thorny dune
ionic canopy
#

Yes it was instantly denied

#

I feel like I didn’t describe the situation well enough

ionic canopy
thorny dune
# ionic canopy Yes it was instantly denied

It does sound like the ban was correct, but if you really strongly believe there may of been a mistake, you are welcome to DM me your SteamID and any details you feel you may of missed out

ionic canopy
#

I had this random guy on our team ui for 5 minute. 5 flippin minutes and it gets our whole team banned. He didn’t have codes, didn’t even know where our base was ffs. Literally just a random guy.

ionic canopy
#

@thorny dune if you wouldn’t mind reading through the chat history here this basically is all the overall info of the situation. I can send you my stream id still but if reading through this you feel the decision was right than there’s not much more to say. Please feel free to ask any questions about the situation if you think something would make the difference of an unban

#

I guess the biggest argument for this situation is looking at what a cheating does. It creates an unfair advantage for yourself. Our team for one did not benefit from this player being on team. As I said before I was giving this person loot because he was solo and did not know he was cheating. If anything he benefited from me. This player did not affect anyone else in the time that I was with him as I was the only person he fought. Other than that we were entirely afk chilling on cargo together.

#

Cheating creates an unfair advantage. This did not create an unfair advantage for our team. That’s truly why I feel this ban is unjust.

#

Also I realized part of that may have made it sound like I was advocating his ban (at least it could be interpreted that way). I’m very glad he’s banned as and thank god anti cheat has been getting more improvements lately. 🙏😂

#

I’m very tired at the moment but really just trying to hopefully get something out of this. I do not want my entire team suffering for my mistake. Even if you were able to undo their bans but leave my ban for the 7 days making me see my mistake for inviting him that would be appreciated. With that I don’t believe there’s anything else I can say or do to argue this ban. Whatever you guys decide i am greatly appreciative for the work you guys do. Thanks for the help. Here’s my steam id, ill go ahead and dm it to you as well @thorny dune

76561198274760986

thorny dune
ionic canopy
#

Alrighty thank you so much. I do also have a clip of me typing to him in team chat (just kinda proving that I didn’t know the man)

#

If the clip would be of any assistance I’ll hop back on my pc to get it for you. Thank you Berch.

near halo
#

LOL ADMINS

naive steeple
#

i need some help pls

#

ur verify thingy dosn't work

gloomy sparrow
marble mantleBOT
#

Hey, @naive steeple

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

gloomy sparrow
#

please link your discord and your steam on the website

full moon
#

/ticket

marble mantleBOT
#

Hey, @full moon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

naive steeple
#

i joined the group on steam and it did not regonize it

#

not me its rustorias bot whos a monkey

marble mantleBOT
#

Hey, @naive steeple

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

raven mist
#

Can take a little while before steam syncs

naive steeple
#

omg

#

bro dosnt read english ig

raven mist
#

Read above clown

naive steeple
#

who u calling clown ya pesent?

raven mist
#

You, learn to read

naive steeple
#

why u trynna help others but acctualy jsut being toxic, kinda hilarius. ahahah

naive steeple
#

Just stop talking be a man.

raven mist
#

U get how you handle ppl yourself

naive steeple
#

stop typing g.

raven mist
#

Try to verify, not that hard, you can do it big man

naive steeple
gloomy sparrow
naive steeple
#

yuh

#

now the steam 1 works, but the youtube 1 dosnt

ionic canopy
#

@raven mist I’m so sorry you have to deal with that. I was straight up just coming in here to thank the admins and especially @thorny dune for being awesome. You guys do a great job with the Rustoria servers and I’m sure you don’t get the appreciation and recognition you deserve. ❤️

hexed nimbus
naive steeple
ionic canopy
#

Kid if you think you’re the shit we can hop on ukn tmmr and I’ll put you in your place, until then learn some fuckin manners when you’re trying to get assistance.

naive steeple
#

sure lets go ukn

#

i got 12k hrs

ionic canopy
#

In 8 hours I’ll message you.

naive steeple
#

im him btw. i play way 2 much

ionic canopy
#

Going to sleep right this minute but I’ll be back later

naive steeple
#

sure txt me

hexed nimbus
raven mist
ionic canopy
#

Okay this is a support chat and I’m not going to flood it. Moving on.

ionic canopy
#

I’ll be sure to send you a ss shenzy 😂

naive steeple
#

txt me ya dog

gloomy sparrow
marble mantleBOT
honest onyx
#

is reshade bannable ive heared a lot of people using it

cunning trout
#

Hello, I played 3 days ago with a friend, we met players from the village, they were added to the green card, and 1 of them was banned for cheating, can I find out why the cheater’s team was banned from this green card and I, although I had no interaction with the cheater’s team, was banned although the others are not there and they are playing

#

I, like my friend who was in the same team, had no interactions with this player, but I was the only one who was banned, not counting the cheater’s team, my appeals were denied, I think this is a mistake, please figure it out, I would like to get on the wipe tomorrow

raven mist
cunning trout
quasi dew
cunning trout
#

How could there be a reason if there was no violation on my part except for 1 team, I am sure that this is an error, please check it, I would like to go to the wipe tomorrow

quasi dew
cunning trout
#

if like me they were also on the team

quasi dew
cunning trout
quasi dew
cunning trout
#

<@&274971100184576010>

dawn dust
#

hi

quasi dew
dawn dust
#

i cant join server it says im cheating xD

#

but i never cheat in my life i got 3k h

quasi dew
#

You try to restart Rust & PC?

dawn dust
#

i play on geforce now xD

#

work station thing

quasi dew
#

I think that is the Problem maybe its blocked by Anticheat

dawn dust
#

so what do I do then?

quasi dew
# dawn dust so what do I do then?

I think there is nothing you can do at this stage. You can try it on a real PC and if it works well then you have your answer. Have you ever tried using GeforceNow? to play on one of our servers?

dawn dust
#

not sure but I've run into things blocking me because of geforce now

#

however there was an option to add your steam id on discord and get white listed

raven bison
#

@dawn dust send me ur steamid

dawn dust
#

no option here?

raven bison
#

no

dawn dust
#

ok i send sec

#

check me out bro xD

cunning trout
#

@raven bison Can you check my message above after it please?

raven bison
#

@dawn dust try again in 10 mins xD

dawn dust
#

xD

#

will it work lad?

raven bison
#

yes lad

dawn dust
#

wowzer

#

ty man

hollow orbit
#

Who do I need to speak to about getting someone banned for evading?

marble mantleBOT
#

Hey, @hollow orbit

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

royal solstice
#

Can you guys check if my friend has VIP or not ?
He is unable to check due to issues on internet 😦

raven bison
royal solstice
cunning trout
# raven bison Unfortunately your ban will stick

I still have 2 days left before I get unbanned, I just don’t understand how it works, some of the team didn’t get a ban, but they gave it to me, if the rule is the same for everyone, how does it work?

#

I have never received such blockings, for 3k hours per story, I thought they would forgive me the first time, since I had no interactions with the cheater

boreal thistle