support

[rocky harness]

ok sure how to post ss

[shy remnant]

Upload it and put the link in the ticket

[rocky harness]

ok

[sour pilot]

piwel what do i get if i boost twice?

[shy remnant]

Good question, I actually don't know to be honest

Let me try to get the information

[torn heart]

you get the boost reward twice as far as im aware

[sour pilot]

oh alr i just saw the channel boost 4 rewards

[sour pilot]

what is it?

[torn heart]

!boost

[marble mantle]

Hey, @sour pilot

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[sour pilot]

oh alr ty

[heady ember]

any way to make a ticket?

[shy remnant]

!ticket

[torn heart]

!report

[marble mantle]

Hey, @heady ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heady ember]

i want to report someone

[shy remnant]

BRO

[heady ember]

thanks guys

[rocky harness]

done brother

[sour pilot]

wait are the boost rewards only for modded servers?

[torn heart]

yes

[sour pilot]

alr

[primal wadi]

/ticket

[marble mantle]

Hey, @primal wadi

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lunar orchid]

?

[broken wigeon]

someone please help me

about to miss wipe

[gloomy sparrow]

You have already gotten a response

[broken wigeon]

its approaching the 3 day marker what happens then?

[gloomy sparrow]

Standard response time is 1-3 business days but it can be longer

[broken wigeon]

how can they even investigate if everything decayed and shit?

that makes no sense?

[worldly prairie]

What should I do if I have a VIP but I’m standing in line?They take a long time to respond to reports

[primal wadi]

tenho q pedir permissao pra usar exitlag no br main?

[broken wigeon]

you bought it for the wrong thing happens often

that link he keep sending is crazy

[gloomy sparrow]

If your vip isnt working then please make a ticket in #payment-support

[worldly prairie]

I've already applied, I've been waiting for an hour

[worldly prairie]

The bot just wrote my Steam ID twice

and nothing more

[weary wedge]

I got a game ban on siege, does that affect playing on rustoria

Btw the game ban is not related to cheating but constant leaving and talking shit lol

[broken wigeon]

gameban for toxicity is insane on r6

[weary wedge]

Its also cuz i leave a lot of ranked games

[fringe tree]

Not to my understanding

[weary wedge]

Ok thank yoy

[leaden reef]

How have I just been chat muted for 12hrs on my first offence....

crazy

[left niche]

!appeal

[marble mantle]

Hey, @left niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quaint patrol]

Sounds like you need to be more thoughtful when talking

[proud ermine]

Is it possible to ask a generic follow up question to an admin? It is regarding a suspended ticket and it is just a question about how something was worded.

[near halo]

Já está desativado a um tempo, não deram exclarecimento ainda do motivo

[sudden cargo]

br main laaag.

[near halo]

Não, o que pode acontecer é o IP estar banido e você ter que fazer um ticket para pedir a remoção, mas VPN são permitidas sem problema algum

[little forum]

I got banned for hacking... made an appeal and just said youre banned im not hacking and can show proof of clips from the wipe and everything

[near halo]

Someone responded your appeal already?

[peak tiger]

Anyone admin tp me? i stuck in outpost (BR MAIN). ID: 76561198849307136

[little forum]

yea yesterday

lasst night

[hexed nimbus]

F1 kill , respawn and run back admins dont interfere in gameplay

[near halo]

What was the final ticket decision?

[peak monolith]

They don't interfere

[peak monolith]

They are on it

[whole niche]

Hello, I have a problem on Rustoria EU 10x. My team and I got banned for "clan limit" (?!) We countered a raid on the server yesterday and took control over the roof, my friend authed on a roof turret when TC was destroyed in the base, we killed the base owner getting up on the roof and the raiders, we took off with a heli later. How is that teaming or exceeding clan limit? Im so confused, we have been playing ALOT on this server and I have never gotten banned on rustoria before or any other server for that matter. Help someone?

[hexed nimbus]

lol

#support message

[rain wigeon]

as the owner has on steam

[peak monolith]

Ty

[peak monolith]

?

[rain wigeon]

do you know this person?

[fringe tree]

No

They’re not affiliated with Rustoria

[fringe tree]

No staff member would message you

If you click it please change your account passwords

[near halo]

!appeal

[marble mantle]

Hey, @whole niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak monolith]

I recommend just blocking and reporting them.

[fringe tree]

What partner John said

[rain wigeon]

okey ❤️

[fleet anvil]

Bruhhh no way I just got time outed for no reason at all

Why did I got kicked out of the queue?

[royal spade]

Hi

i get raided by hackers, someone tell me i can get my loot back, its true?

[abstract frost]

!ticket

[marble mantle]

Hey, @royal spade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder trellis]

u cantt read the rules

[fervent trout]

People raiding on EU main at F27 saying the N word several times..

[lyric basalt]

We cant interfere with gameplay so that means we cannot give you anything back

[honest onyx]

ive got q skip for us medium but im in q?

admin help please help

[flat dirge]

lag br main

[agile knoll]

#payment-support

[steel marten]

🤡

[sonic vault]

Hello may I get some help in #1240741739564765246

[steep token]

I logged into the BR server today and my base passwords were changed. There was no sign of a raid. My friends didn't change their password either, we don't know exactly what happened.

Could any admin help us?

[sonic vault]

whoever closed my ticket without my confirmation, it still doesnt work

[cobalt wyvern]

how many slots does us medium usually get on wipeday ?

[sonic vault]

#1240743031477370973

[bold summit]

When will VIP for Rustoria Us medium restock?

[rotund rune]

@blissful herald

u said i need to go Discord u Kicked me from EU Small

[blissful herald]

Nice name bud

[blissful herald]

!steamid

[marble mantle]

Hey, @rotund rune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rotund rune]

u kicked me lol

from server

what u want from me now?

[blissful herald]

Read above

[magic forum]

have VIP but cant load in

[rotund rune]

https://steamcommunity.com/profiles/76561199039313505/

and now?

[blissful herald]

Sure i did

[sacred meteor]

lol

[rotund rune]

So what u want now for me ?

[blissful herald]

don't be so impatient

[rotund rune]

idk what u want???

u kicked me and say i need to come on discord and now?

[glad fern]

why so many people on US medium?

579/350 with 400 queued

[sullen night]

hey support, there is someone glitching under the map on the EU 5x server. just raised a ticket. not sure how long they are going to be there but its worth taking a look

thank you kindly

[raw kiln]

@balmy cypress Please give me some help from the another day please

[midnight spear]

any medium vip slots going???

[glad fern]

no

[midnight spear]

admin*

[glad fern]

says they restocked

but if you click still says out of stock

[ocean thistle]

Most likely went back out of stock quickly.

[ocean thistle]

!slots

[marble mantle]

Hey, @midnight spear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[midnight spear]

[ocean thistle]

[wide plover]

hello, i am looking to appeal my ban that was put it over 2 years ago and i still to think to this day i was falsely banned, it won't let me on the website and it would be nice to talk to an admin if possible about it

[ocean thistle]

!steamid

[marble mantle]

Hey, @wide plover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wide plover]

76561198375251447

[ocean thistle]

Taking a quick look, give me a few moments please.

[ocean thistle]

Hey there, your appeal was denied as such your ban is going to remain. Good luck with everything and I hope you have a wonderful wipe elsewhere.

[wide plover]

please, is there any way to explain? rustoria is the only server i've been banned on and i have 5.5k hours. i don't understand

[ocean thistle]

You were found hacking on our servers and that is a permanent ban.

[wide plover]

i understand that was the conclusion, but i simply didn't. i still remember the day and it was me and my group of friends on the us 10x and have been trying to appeal it because i still don't believe it was the right conclusion.

i'm not trying to cause any issues though but if there's nothing else you can do then okay

[grizzled iris]

when the us medium vip will get restocked?

trying to play the game

[sullen night]

the dude was hiding in a tree, lol. sorry support and thank you for your help. have a nice day

[ocean thistle]

!vipstock

[marble mantle]

Hey, @grizzled iris

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[open rock]

Any admins can take a look at "Madenemy" he seems very sus sees in the dark like the sun is up

[ocean thistle]

!ticket please

[marble mantle]

Hey, @open rock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[autumn pulsar]

!ticket hello, i am a solo guy who entered the village team to not be shoot at and make an alliance, i was banned because of "playing with hacker" even if i dont play with them but i was in the team just to not be shoot at, since i am not cheating and i never played with those guys as a clan or a team, i want to ask tyou to unban me, since in 7k hours of rust i had never had a ban, thank you very much!

[marble mantle]

Hey, @autumn pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

In order to make a ticket you have to make one on the website, not in Discord

[autumn pulsar]

ok, i did it right now, thank you! i can provide every info for the unban!

[open rock]

okay sorry

[wicked bear]

hello i have a problem with connect to the sv br main

[wooden mica]

how i can cancel it the payment?

[gloomy sparrow]

!cancel

[marble mantle]

Hey, @wooden mica

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[gleaming compass]

!steamid

[marble mantle]

Hey, @gleaming compass

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rotund laurel]

can someone unsticvk the horses ar ranch on rustoria med?

[ocean thistle]

Unfortunately nothing we can do it's a game bug :( I highly suggest you to report that to FacePunch directly with an F7

[wooden mica]

i buy with credit card

i can cancel?

[ocean thistle]

I can see you have a ticket open for your issue, please be patient while someone from our payment team is available.

[atomic beacon]

When can we expect VIP stock to be back on EU Med ?

[wooden mica]

Ok, ty

[ocean thistle]

!vipstock

[marble mantle]

Hey, @atomic beacon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[loud rock]

HOW I MAKE A TICKET ?

@ocean thistle CAN I DM U ASP

[ocean thistle]

!ticket

[marble mantle]

Hey, @loud rock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steep token]

@marble mantle I logged into the BR server today and my base passwords were changed. There was no sign of a raid. My friends didn't change their password either, we don't know exactly what happened.
Could any admin help us?

[gloomy sparrow]

Admins can’t interfere with these kinds of things and you might have been code raided

[exotic quarry]

I bought a VIP on US Medium but I have to queue. I made a ticket but nobody is responding. Please help? ID 76561199107869418

[ocean thistle]

I don't see you a ticket from you? Are you sure you created a ticket in #payment-support

Pending resolution

[crystal flame]

I keep being "disconnected: Timed Out" when trying to join Rustoria US Medium queue. It will let me sit in queue for a min or two then just times me out. How can I fix this?

[ocean thistle]

!network

[marble mantle]

Hey, @crystal flame

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[steep token]

Yes, it was a code invasion by a hack. In fact, I've even opened a ticket on the website about him with his name and information.

the person who "discovered the code" is giving TP and instant resurrection in the long br.

the entire long br chat was complaining a few minutes ago.

[gloomy sparrow]

You are correct in making a ticket if you believe someone is cheating

[toxic prawn]

Hi, where can I find the channel to report a cheater ?

[fringe tree]

!report

[marble mantle]

Hey, @toxic prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Use the website to file a report ticket please (: Alternatively, you could do the “/ticket” function in game

[maiden plaza]

bro i need real ass support drag me

[gloomy sparrow]

What kind of support?

[maiden plaza]

ingame

i found a major dupe bug

[sick badger]

Yo, im tryna report a guy that killed me from 800m, but cant find his name while making ticket

[lunar void]

is it a feature only on modded servers? or vanilla

[sick badger]

Yo i cant find this guys name, hes blatant cheating

impossible for me to make ticket

[gloomy sparrow]

If you press F7 you should be able to find him

[sick badger]

i can find him on f7, but im trying to make a ticket on ur site, but cant find him there

[lunar void]

F7 in game is for everything reporting. if it is a bug in vanilla on all servers f7 it

[twin egret]

any admin online ?

[subtle tundra]

My man prefire me and my friend on cargo and tried to shoot us though a wall

[gloomy sparrow]

You could always try finding him by using shift +tab and then pressing game info or something like that and then view current players

[subtle tundra]

He is on Eu long

[gloomy sparrow]

!report please don’t call potential cheaters out in chat

[marble mantle]

Hey, @subtle tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[left turtle]

I've been standing in line since 5 o'clock, after passing the line I can't log in because of the endless receving data(((((((

[subtle tundra]

oh thats how it works

[gloomy sparrow]

Not an admin but happy to help

[gloomy sparrow]

It’s probably a face punch glitch going around, please report it to them using F7

[sick badger]

i did, still he doesnt show up

[left turtle]

I waited in line for 8 hours, how can f7 help me now, which they never watch?

[sick badger]

can i make a ticket, putting his name on info

[gloomy sparrow]

Not 100% sure how that works since I am not an admin but you could always try

[gloomy sparrow]

It’s a way of reporting a bug to face punch

[left turtle]

message about it, they won’t give me back the 8 hours of queue, some kind of help is possible in this situation

[pale hound]

I bought the VIP, is it activated instantly?

[left path]

when restock vip?

[idle wave]

!vip

[marble mantle]

Hey, @idle wave

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[craggy radish]

hello,how can i report people over team limit?

[rustic marlin]

When’s the next vip restock

[rigid mango]

I just want my problem to be solved faster because I have been waiting in front of my computer for 5 hours because of a simple vpn banned.........Thank u
[5:49 PM]
https://steamcommunity.com/profiles/76561198850660166/
Steam Community :: unstoppable
https://space.bilibili.com/358620444

[5:49 PM]
Appeal #d0c1ff

[sick swan]

#rules

is it allowed to build water pipes from water to base on this server or not because of lag?

[craggy radish]

@fringe tree how long usually before a /ticket in game gets reviewed?

[peak sluice]

kids hard cheating on med

just fyi

US MED

[fringe tree]

Tickets usually vary in time

Depends on the evidence available and the workload of admins. We always urge players to include much evidence as possible

[fringe tree]

!report - Please don't rat out players that could be potentially cheating. Create a ticket here or in-game. In the off chance they see your message, they may toggle off.

[marble mantle]

Hey, @peak sluice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak sluice]

@fringe tree just ban the loser

hes not hiding it

[fringe tree]

!rules Depends on how long the water pipes are. Typically if they're stretching across the map then it's discouraged as it could get you in trouble. Rules can be found on it on the website

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[fringe tree]

Make a ticket and I don't have have access banning people.

[shy remnant]

Report them and wait for an answer

[peak sluice]

i did

[shy remnant]

Then wait

[fringe tree]

Thank you.

[shy remnant]

Investigations can take a while, please remain patient until then

[craggy radish]

@shy remnant can you ban people? theres these guys on the 5x no bps that have full team of three and an extra

im outnumbered and cant leave my base

[shy remnant]

Still the same answer I’ve given already, please make a ticket and we will investigate

[craggy radish]

ticket has been submitted around 30 min ago

on the server using /ticket

[shy remnant]

Great, we are dealing with tickets asap. Investigations might take a while sometimes but we will answer you once it’s complete

[craggy radish]

@shy remnant thank you.

[bright spear]

Steam ID: 76561198850660166 EU medium, VPN ban

[fringe tree]

!appeal

[marble mantle]

Hey, @bright spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Please make an appeal and we will get to it soon as possible.

[craggy radish]

how will i know once my ticket gets reviewed?

[fringe tree]

On the support page

That or you should possibly receive a Discord DM to my understanding

[craggy radish]

ok thanks

[charred loom]

<@&393554009799000064> I put in a chat mod application 2 or 3 weeks ago and did not get a response, any chance you could look into that for me thanks!

[fringe tree]

The time for applications can vary

Will say though, patience is a virtue my friend.

Pretty sure I submitted my application and it took 2 weeks+

[craggy radish]

once you become a mod of somesort you can no longer play on the server right?

[charred loom]

Thanks Eternal! I thought I was just forgotten about xD

[shy remnant]

As a chat mod, you can play on the servers

Admins and above can not

[wispy dirge]

Just gotta give it a little more time

[long fable]

How exactly does the queue work when the server is overcapped? Do i need the total server pop to drop beneath 350 to join, or are there designated server slots for non VIP?

[peak radish]

HELP

[peak monolith]

One sec buddy

[peak monolith]

Join waiting for support

[peak radish]

OK THANKS im in

[fringe tree]

The server queue will go down when a player leaves from the server. The server queue allows people to connect to the server realistically.

[peak monolith]

!ticket

[marble mantle]

Hey, @peak radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long fable]

But can a non VIP enter a capped server once they pass the queue? Or does the pop need to drop below 350 before joining?

[fringe tree]

Yes, if it says, "You're next to be connected" you'll be fine

[long fable]

kk

[tough shard]

Anyone know why its taking me ages to download the world when trying to load in

[fringe tree]

Most likely a connection issue

[vapid elk]

player use a cheats in br long, where did you report

[fringe tree]

!report

[marble mantle]

Hey, @vapid elk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

Did you just purchase it?

Can you please make a #payment-support ticket so we can look into it as soon as possible

[radiant sorrel]

it says im banned come to discord @west osprey

[west osprey]

join waiting for support

[radiant sorrel]

im here

[hazy imp]

need help with vip

[inland sluice]

/ticket

[marble mantle]

Hey, @inland sluice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[naive ember]

hey, i just got banned for teaming with a cheater. if i didnt know he was cheating is there a chance at an appeal? love these servers and would hate to be banned

[torn heart]

!appeal

[marble mantle]

Hey, @naive ember

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk bluff]

https://tenor.com/view/pepe-clown-honk-honk-honk-red-nose-gif-13876101

clown ass players lmao

[gritty sparrow]

stop being such dirty fucks and re-stock the fucking vip you commy bastards

[brisk bluff]

put respec on jacobs name fr

[brisk bluff]

no that would be dumb

[gritty sparrow]

how think abt it

if they restock yk how much fucking money they will make

[brisk bluff]

if too many people have vip then all the non vip members cant join

[gritty sparrow]

a shit ton

[brisk bluff]

its not about the money lil bro

[peak monolith]

^ this

[gritty sparrow]

regardless they gonna have to wait in que what ru talkin abt

[brisk bluff]

its about being fair to the people that dont have the money to pay for vip

are you brain dead

[gritty sparrow]

thats how vip works you buy to not wait in fucking que

[peak monolith]

it also has to do with the server performance.

[gritty sparrow]

server performance is fine

got sum homies in ts rn and its perfect

[peak monolith]

if they have too many vip slots and then the general population joins, it can degrade performance on the servers with the entities

[brisk bluff]

if there is 600 vip slots, and the server is capped at 300. then how are the people that dont have vip going to join

[gritty sparrow]

they cant join bc they have to fucking wait in que dude what ru talkin abt

[fringe tree]

Feels like this is feedback at this point, if you don’t need support please stop messaging in this channel. VIP subscriptions are limited and there is a plethora of reasons. That’s it.

[brisk bluff]

you dont understand how vip works and queue systems work lil bro

[peak monolith]

Just watch the restocks and try to hop on one. That's about all the help that I can give you at this point.

[fringe tree]

We can’t control VIP, just leave your opinion elsewhere.

[naive ember]

Hope it gets appealed

shits so unfortunate

[glossy silo]

How do I appeal to the administrator

[wispy dirge]

!appeal - Please create an appeal via the instructions below.

[marble mantle]

Hey, @glossy silo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last sparrow]

how to report a cheater

[wispy dirge]

!report - Please create a ticket for the admins to review. You can attach media on the website if you would like.

[marble mantle]

Hey, @last sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[light jackal]

can you restock VIP FOR US MEDOIM HOLLY SHIT

[gritty sparrow]

^^^

[light jackal]

HOLY SHIT

[gritty sparrow]

ikr shits been for ever

[light jackal]

BEEN WAITING FOR 6 HOURS

[gritty sparrow]

^^^

been in que for 4 and and at 87

fml

[light jackal]

LOL

[gritty sparrow]

watchin my buds havin fun while i sit here waitin for next drop

[light jackal]

lol

[azure roost]

How can i report a player here?

[gritty sparrow]

^^

[naive ember]

How to verify

[azure roost]

!report

[marble mantle]

Hey, @azure roost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

!verify

[marble mantle]

Hey, @naive ember

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[rotund venture]

76561199381732822 VPN ban

[fringe tree]

!appeal

[marble mantle]

Hey, @rotund venture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty sparrow]

idt theres any hope for us ngl to u

[analog pumice]

76561198850660166 YO CAN YOU GUYS UNBAN MY FRIEND FUCKING VPN BAN FOR 4 HOURS ALREADY

jesus christ do your fucking job plz

[gritty sparrow]

bro they got the tism u gotta like make a whole pass n shit for them to respond

look up in chat and look for links

[analog pumice]

WE ALREADY DID 4 HOURS AGO

[gritty sparrow]

well idk ig they just tuggin their shit rn

[fringe tree]

We’re sorry you feel this way. We’re always looking to provide the best experience. We hope to reach your friends appeal soon as possible.

[analog pumice]

hURRY THE FUCK UP

[gritty sparrow]

shut yo bitch ass up yall aint doin fuck all but sittin in that call jerkin it to sum online sex corny ass mfs

[wispy dirge]

Feel free to move to #general, you will need to wait for the appeal to be processed.

[frosty pagoda]

bull river can you join the call for two secs

[willow quail]

Admins on eu main, Jizzler cheating aim botting on top of our base just sitting here around r12

[fringe tree]

!report

[marble mantle]

Hey, @willow quail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Please make a ticket

[willow quail]

ty

what if his name isnt on the site to report?

[tight sundial]

!report

[marble mantle]

Hey, @tight sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tight sundial]

I made a ticket on EU Main admins

[wispy dirge]

Thank you!

Please give it some time for the admins to do their investigation.

[tight sundial]

Shouldnt take long, blatant😂

[ocean mulch]

can someone check my appeal

banned for "teaming" not at all

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[obtuse ice]

I’ve been ban for 3 game ban account my appeal has was denied 11 months ago think I should get a final chance

2 of the accounts were hacked

[radiant sorrel]

@west osprey not even trying to give you shit but uh i got 3 day mute & talking too for this

[bold lodge]

Solen are you

[warm sparrow]

ayo admins can you open more slots i have been waiting 9 hours to get in rustoria us medium plz

@wispy dirge

[hoary harness]

im stuck on receiving data

what do i do

i can hear the game and everything just stuck

@raven bison

[raven bison]

@hoary harness reconnect

[hoary harness]

oh hell nah i gotta wait in the que again ive been in there 9 hrs

[raven bison]

steamid?

[hoary harness]

uh hold up

76561199095090577

https://steamcommunity.com/profiles/76561199095090577/

[raven bison]

reconnect and let me know when in queue

[hoary harness]

im in que

[urban ivy]

mine is like this after waiting for 10 hours

[hoary harness]

@raven bison i could kiss u rn

[urban ivy]

will rustoria have 5 minutes reconnection allowance?

[grizzled crystal]

roulette is literaly tricked bro.

[urban ivy]

ok back to queue.. need to restart my PC

[pastel comet]

is there no 5 minute safe zone on toria med

game crashed 70 q

[lyric basalt]

No

[pale token]

i need to speak to someone please

an admin perhaps

[urban ivy]

guys do we have all US VIP?

[pale token]

is there any admins that can help me?

[near halo]

Can you buy vips with crypto

[gloomy sparrow]

Feel free to type your issue here so people know what you need help with 🙂

[pale token]

i just wanted to know if i could play again on a 0 hour account after 180 days, i got EACd for tarkov cheats

[gloomy sparrow]

Here are our rules for vanilla servers

[pale token]

Yeah but can i play on a 0 hour account?

or be permitted to

[gloomy sparrow]

Yes as long as you follow the rules

[pale token]

thank ya

[blissful herald]

Post your banned account please here

[pale token]

https://steamcommunity.com/id/sausn11/

[urban ivy]

Skyline will there be VIP slots added on US Med?

[blissful herald]

and wats your current one?

[blissful herald]

when somebody expires they will become available

[pale token]

no current one

i still use this steam i didnt make another

[near halo]

@blissful herald

Can i buy multiple vips with crypto

[blissful herald]

you will need to wait till 180 days and then ask again here

[near halo]

I wanna bless mu mandem

[pale token]

yeah for sure

[blissful herald]

as far as I know no

[pale token]

thanks man @blissful herald

[near halo]

Can you make it possible ill pay 2x price

[blissful herald]

the only payments that are possible are the onces on the site at the moment

maybe in future might add crypto

[urban ivy]

withdraw it and pay using debit/credit

[acoustic tulip]

will they restock us med vip?

[blissful herald]

#support message

[acoustic tulip]

how about just restock it now'

[blissful herald]

[dusky helm]

I would like to be put on the game's whitelist.

[lyric basalt]

we dont have whitelist

you can use vpn

[dusky helm]

I have a VPN and it kicks in about 15 seconds.

[lyric basalt]

!steamid

[marble mantle]

Hey, @dusky helm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusky helm]

76561199032757772

[lyric basalt]

Are you sure you trying to join Rustoria ?

[dusky helm]

That's right, and there's a picture too

The error message is this, "disconnected:kicked:Disallwed VPN/Proxy service"

Or "disconnected:Connection Attempt Failed" if I don't use a VPN.

[lyric basalt]

Can you Dm me that picturee ?

[dusky helm]

ok

[raven mist]

Sounds like another server

[grave yoke]

yo i just got kick banned, how do i get it appealed?

[raven mist]

!appeal

[marble mantle]

Hey, @grave yoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

Whats the reason ?

[grave yoke]

wasnt a reason just said kick banned

[lyric basalt]

Are you still sure its Rustoria ?

😁

[grave yoke]

rustoria mondays

[lyric basalt]

!steamid

[marble mantle]

Hey, @grave yoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusky helm]

Isn't this rustoria?

[grave yoke]

i just did it marzy

[somber portal]

VIP support ticket

[lyric basalt]

This is Rustoria discord but you are trying to join Rustafied

[lyric basalt]

send it heere

[grave yoke]

76561199611715889

[lyric basalt]

What's your in-game name ?

[grave yoke]

Xim

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[supple owl]

can an admin plz dm me us. small

or join that vc thing?

[fickle sparrow]

can someone help me

im tryin gto join one of your servers but it says ban evasion but i dont have a ban

[long pond]

I BROKE DA GAME

[fickle sparrow]

huh

[long pond]

Deployable freaking out in my farm base

spazzing all ove

[fickle sparrow]

im tryin gto join one of your servers but it says ban evasion but i dont have a ban

[long pond]

your other account does

[lyric basalt]

!steamid

[marble mantle]

Hey, @fickle sparrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren plank]

can someone explain why koreans play NA just to esp and offline?

[fickle sparrow]

76561199619664411

[inner tusk]

Hello guys, can somebody please check if this is a falsely applied ban ? id: 76561199380837850

[shy remnant]

!appeal

[marble mantle]

Hey, @inner tusk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner tusk]

I mean, yes but appeal takes so long, can't somebody manually check it so that I can hop on again?

[shy remnant]

I did check, and you need to appeal

[inner tusk]

So that means my ban won't be removed then, wtf

[shy remnant]

Who said that ?

I'm just asking to you to write a ban appeal

[fickle sparrow]

your not gonna get on the server if you dont do waht they say

[inner tusk]

I'll appeal in a moment, how fast do you think until it I get a reply approx? @shy remnant

[fickle sparrow]

@shy remnant i made an appeal so if you could could you please check it please and tyyyy

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

!steamid

[marble mantle]

Hey, @fickle sparrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[inner tusk]

I've created an appeal, please if there's any possbility that it can be looked at from the proper channels that would be amazing

[fickle sparrow]

76561199619664411

@shy remnant

[shy remnant]

Notified the banning admin of your appeal

They'll look at it when available

[fickle sparrow]

ok thanks for your time

[rose sand]

76561198448277736Why is this account banned from accessing the server

[fickle sparrow]

go on there website make an appeal and it will tell you

[rose sand]

Which website

@shy remnantWhy is this account banned from accessing the server76561198448277736

[shy remnant]

Fixed, try connecting again in 10mn

[rose sand]

@shy remnantthank you

[fringe tree]

!report

[marble mantle]

Hey, @jaunty matrix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin field]

!REPORT

[marble mantle]

Hey, @thin field

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallen rivet]

hello i want to play in one of ur servers but it says ive been banned

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @fallen rivet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow smelt]

i crashed and cant join without queue 2 mins later

[fringe tree]

Could you elaborate more?

[autumn olive]

Hello, administrator. My account number is 76561199240925417, which prompts me to cheat on the American server. However, I have never played the American server. I have been on the European server, and I have not cheated.

[fringe tree]

!appeal - please make an appeal

[marble mantle]

Hey, @autumn olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow smelt]

i dmd u with a screenshot

[grim elm]

man this aint normal man i have been playing for 5 hours got timed out and now i have to wait queue like this shit aint normal for a person to play the game get timed out randomly while farming and now i am stuck in a 150 person queue

[fringe tree]

!mapfiles

[marble mantle]

Hey, @snow smelt

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[fringe tree]

!gamefiles

[marble mantle]

Hey, @fringe tree

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[snow smelt]

i just lost all my loot

i got pushed out the safezone i crashed in

[fringe tree]

As Rustoria is an official server we don’t intervene with gameplay. We’re sorry that you lost your loot.

[grim elm]

why do i keep getting timed out while in queue or while playing

like i play for 2-3 hours get timed out and wait in queue while waiting i get timed out while in queue again and from 90 i go to 160

[nocturne canyon]

can an admin reply to my ticket Appeal #05d235 !!

[blissful herald]

you put it like 2min ago, be a bit more patient

[autumn pulsar]

can somebody reply to my appeal of 13 hours ago please? Appeal #aef4c7

[nocturne canyon]

i am a bit confused how i am banned

[blissful herald]

don't know who you are or what your case, but be a bit patient and just wait for reply

[snow smelt]

and i just got full raided cuz i wasnt here

[proud slate]

is Sea main down?

[wispy wind]

sea main

sea main has some issue

[proud slate]

does it get fixed?

[wispy wind]

support

[nocturne canyon]

ok mb

[wispy wind]

admins pls fix the server

sea main

[hexed nimbus]

Maybe good idea to add what’s wrong to your message so the could look into it

[agile wolf]

server is down

[hexed nimbus]

Servers have auto startup if the crash takes about 15/20 min if it takes longer admins get a notification and will check

[river basin]

is there anyone from the moderators on the network, I have a problem and no one can solve it

[hexed nimbus]

What’s the problem ? @river basin

[river basin]

I was in a computer club and when I logged into my account, I was given a ban evasion, I wrote an appeal but it was rejected, I have never played with cheats and have 6 thousand hours on my account, what can I do about it?

i need help

and for my clan aka never play for cheats

we play for this serv 7 mounth

[hexed nimbus]

Well I’m afraid if you appealed and the denied it then that’s there final decision only way to fix is if the ban is old enough and then ask for a new appeal

[river basin]

How long do I have to wait? ban is 2 years old

[hexed nimbus]

1 ban 180 days 2 bans 365 days

3 bans never

[neat grove]

all of yous are getting looted on main by me 🫵 💀

[river basin]

bro, the ban was received 2 years ago , please help

and how to see what that person got banned for, he writes to me that he is just bypassing the ban

[hexed nimbus]

I can’t but this is what I can tell you. All you could do is check discord here often and if a red name ( admin ) is typing get his/her attention and ask if the are willing to look at your case again. Other then that nothing else I can do for you

[fringe tree]

Thank you @hexed nimbus

So on the website the ban says it was approved?

I'd advise speaking to an Admin and see what they can do. It has been an issue that has been popping up recently.

[hexed nimbus]

Wait for about 15 to 20 min and try again do not spam connect as this will only make it take longer and give server time to sync the data

[wispy wind]

admins fix the server pls

admin

[fringe tree]

If you're referring to SEA Servers they're being actively looked into.

#announcements

[twin egret]

any admin can help me >

[sick cipher]

When you plan to launch them

[fresh cave]

When I disconnect and reconnect it keeps reminding me that I am playing with hacker,But I am not playing with any cheaters and i am a solo, please help me

i need help ,admin!

And as soon as I entered the server, I was prompted with this message

[fringe tree]

!appeal

[marble mantle]

Hey, @fresh cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh obsidian]

hello, where I can share a video, because somebody do teaming.

[fringe tree]

Please make an appeal

[fresh cave]

!appeal

[marble mantle]

Hey, @fresh cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Please make a ticket

!ticket @marsh obsidian

[marble mantle]

Hey, @marsh obsidian

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

It's uncertain when the server will return. I haven't seen a time frame posted yet.

[fringe tree]

Hello, I'm not an Admin, but I may be able to help

What is the issue?

[twin egret]

i was in q 19 q left and i get time out

[fresh cave]

I have already created it

@fringe treeI just created a work order

[nocturne sorrel]

Заебали заткнитесь

[umbral dust]

what happened to sea long? people got dc and get back on it

[twin egret]

i am in waiting support room can you come @fringe tree

[sick cipher]

[gloomy sparrow]

!network

[marble mantle]

Hey, @twin egret

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[neat grove]

hey guys can you fix servers my base is getting raided

[steep birch]

Lmaooo

[blissful herald]

what server?

[neat grove]

🙏

sea main

[blissful herald]

#announcements message

[umbral dust]

fix sea long too please

[blissful herald]

nobody can raid you as nobody is on server

[blissful herald]

#announcements message

[marsh obsidian]

I did ticket

I need to send my video?

[abstract smelt]

damn the cheaters on eu small are going crazy

[coral wind]

fix rustafied sea med

[blissful herald]

!report

[marble mantle]

Hey, @abstract smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

wrong discord

[coral wind]

yes ik

but can u fix

[blissful herald]

[neat grove]

guys pls 🙏 there tryna destroy turrets

[coral wind]

rustafeid adims are ass

[umbral dust]

i dont understand, i got on the server but my team mates from japan and korea can not

[blissful herald]

go and ask on their discord please if you do NOT need any help

[fringe tree]

I'm perplexed

[umbral dust]

💀

[coral wind]

can some one just fix

[coral wind]

please just fix

[karmic palm]

alot of people are saying there still on the server

is it not down just some people can't join?

[shrewd bough]

@fringe tree what will happen to server?

[tender jacinth]

half of my team is lagging help us medium

[rocky harness]

i can't join sea main please fix my teammated too

[brittle narwhal]

yo rustoria.co -sea main my bro can entry server and item he has 1000+ scrap his name Kodak at outpost now dead body gone

[gloomy sparrow]

#announcements

[gloomy sparrow]

^^

[brittle narwhal]

hope admin reroll everything

[karmic palm]

no its okay

i looted him

im still on server

[brittle narwhal]

waste my time

[karmic palm]

@brittle narwhal i also offlined your base

is that ok?

[still nest]

lol

[elfin spindle]

lol

[elfin spindle]

we coming to raid you

[karmic palm]

Im still on server which base is good for offline?

give me cords

[rocky harness]

okm

[wispy wind]

admin suddenly my game crash and i cannot join the server

you can raid but the server will roll back

[fringe tree]

If you're referring to the SEA server it's still offline.

Additionally, if you're wishing to chat please utilize the #general channel.

[fleet anvil]

!slots

[marble mantle]

Hey, @fleet anvil

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gritty lichen]

when are SEA servers coming back?

[void condor]

No current eta, https://status.tempest.net/incidents/sjjd0v0dvmbk

[simple lake]

add slots rustoria eu medium plslsspsspslslkss

[fringe tree]

!slots

[marble mantle]

Hey, @simple lake

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fleet anvil]

Why slots won’t open on Medium. Doesn’t the performance allow?

[vague canyon]

when are SEA LONG coming back?

[karmic palm]

23 minutes

[bleak bone]

My friend was banned from the server even though she didn't use cheats? Rustoria 10x.

[lyric basalt]

!appeal

[marble mantle]

Hey, @bleak bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bleak bone]

My friend is banned from your 2x server but we don't play 2x xd

Could it be that the names got mixed up and it got banned?

[cursive cove]

thats me

i never played 2x vanilla eu in my live i played 5x and 10x never ever

played 2x you guys have to check it fask

i just have been ban appeal it

you guys have to look fast

https://steamcommunity.com/profiles/76561199176088493/

you guys accused me wrong i thing i just get banned from auto ban bot

@lyric basalt

[green veldt]

@lyric basalt Please open the slots on the server Rustoria EU Medium???

[cursive cove]

Appeal #78e554

look fast mods

[boreal thistle]

Only admins look at appeals and standard waiting time is 1-3 business days.

[keen coral]

guys

[cursive cove]

What

[keen coral]

sea main is working?

[cursive cove]

they looked at in 10 m in my teaming ban

what is this rustoria

[keen coral]

why it's not showing up

[keen coral]

sago can u check for me if sea main is there?

[cursive cove]

its

offline

[cursive cove]

you guys banned from me nothing and say to me 1-3 bussiness day thats bs

[halcyon talon]

Where i can open a ticket for the content creator role any admin on?

[cursive cove]

admins????

what are guys doing do your job

[raven mist]

They are doing their jobs just fine

[left burrow]

where is sea main

[raven mist]

You just have to wait for your appeal like anyone else and stop being impatient

[raven mist]

#announcements

[cursive cove]

so why they dont look to my appeal

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Because its 1-3 business days and only the banning admin can handle your appeal

[quasi dew]

We have a lot of tickets that we have to look through. please just wait. we give our best.

[cursive cove]

you guys have to look mine first

cuz i just have banned for nothing

[halcyon talon]

Admins how i create a ticket for the content creator role?

[cursive cove]

hennes abi where are you from

you sound like turk

[quasi dew]

Germany

[cursive cove]

oh ok

[blissful herald]

Feel free to Send a Private MSG to @balmy cypress with all your info

[green veldt]

@boreal thistlePlease open the slots on the server Rustoria EU Medium???

@blissful herald

[gloomy sparrow]

!slots

[marble mantle]

Hey, @green veldt

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[blissful herald]

@green veldt

[gloomy sparrow]

@dire torrent how can we help?

[dire torrent]

i need to talk

1 min

[gloomy sparrow]

about what?

[dire torrent]

the server

[blissful herald]

Feel free to DM Luke about it

[halcyon talon]

okeyy ty

[gloomy sparrow]

Could you please be a bit more specific

[dire torrent]

So i am having problems joining youre servers

i cant join any but i only can join the Us Main

[gloomy sparrow]

Which server and what does the disconnect message say?

[dire torrent]

wait ill watch

[green veldt]

I have 100 people queuing for 5 hours, it's nonsense why the machine can't open slots for 50-100 people@blissful herald

[blissful herald]

!slots

[marble mantle]

Hey, @green veldt

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gloomy sparrow]

?

[dire torrent]

1 min

somethink with connection

so its says Connection Attempt Failed

only on Rustoria servers

[green veldt]

Thanks for the quick response, but please try to promote it somehow) Have a nice day I love rustoria

[gloomy sparrow]

!network

[marble mantle]

Hey, @dire torrent

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[cursive cove]

kickbanned for nothing

[rugged radish]

I got banned on the rustoria server for cheats, but I did not use them once, I appealed but was refused

[cursive cove]

Appeal #78e554

[peak monolith]

Decision is final

[peak monolith]

Give them some time

[cursive cove]

me too rn but no response

You made a mistake and you need to correct your mistake.

[peak monolith]

They will answer you in your appeal

[cursive cove]

when a year

20 year

[peak monolith]

1-3 business days

Could be faster depending on their workload or slower

[keen coral]

sir john when sea main will open? i think u don't know when but can u give me an estimated time?

[cursive cove]

why did i get banned

[peak monolith]

Unfortunately I don't have a time frame for you.

[cursive cove]

FOR NOTHİNG?

[rugged radish]

as my friend told me that maybe it's from the blood mouse, anti-cheat just bans it like that

[keen coral]

ok thanks for responding

[peak monolith]

They will answer in your appeal.

[peak monolith]

No problem sorry I don't have more

[keen coral]

yeah i got banned from the anti cheat even tho i didn't do anything in my last account

[peak monolith]

@dire torrent you can ask me here

Not in dms

[dire torrent]

😦

I cant find my steam id

[peak monolith]

!steamid

[marble mantle]

Hey, @dire torrent

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rugged radish]

[keen coral]

exactly my reaction when i got banned

[naive ember]

Sm1 look into my appeal pls

[peak monolith]

If you have one open they will get to you

[cursive cove]

if i had vip it will be faster right :D

[peak monolith]

Nope

[winged bough]

How long does it usually take for them to answer appeals?

[peak monolith]

!appeal

[marble mantle]

Hey, @winged bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cursive cove]

they say 1-3 bussines days thats a joke

[peak monolith]

We get a lot of appeals

[buoyant mango]

how long will it be downed for??

[peak monolith]

Which server

[buoyant mango]

sea main

[peak monolith]

The developer is aware of it being down. More will be updated as we know more.

[buoyant mango]

Its been 3 hours do you maybe have an estimate?

[peak monolith]

I don't. Check #announcements

You can subscribe to the issue.

[keen coral]

yup it took to much time

[cerulean delta]

WHERE IS THE EU MEDIUM VIPS ?!

I WANT MY VIP NOW'

I MEAN FOR MY GIRLFRIEND!

I DEMAND VIP RIGHT NOW ! ADMINS BETTER PICK UP THE SLACK

[midnight spear]

bruh, i been in queue for 8 hours

and im next

when am i next? next year?

[strong mirage]

hi can someone help check my friends vpn ban? he used exitlag to join US medium this is his id :76561198122011540

[near halo]

!vip

[marble mantle]

Hey, @near halo

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wise mirage]

hello when will eu medium vip will be restocked ?

[spice gyro]

how long does it usally take for mods to review a ticket

[umbral dust]

the servers are in shambles lol pls fix

it has been like 4-5 hours

[gaunt mountain]

when open sea main sever ?

[midnight spear]

how can i create a discord ticket>

so i can talk to an admin in discord and not have to create one

/ticket

[marble mantle]

Hey, @midnight spear

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise mirage]

any admin ?

[strong mirage]

hi can someone help check my friends vpn ban? he used exitlag to join US medium this is his id :76561198122011540 he cant access the appeal site

[grim elm]

ok when i get to 90 in queue i get timed out its the 5-th time it has happened

[fringe tree]

Please don’t ping admins unless it’s urgent.

[grim elm]

the moment i get to 90 i get timed out

[strong mirage]

ok

[fringe tree]

Is he running a VPN?

[strong mirage]

yes

[fringe tree]

It could possibly be connection issues

Make sure to run a stable connection

Or alternatively verify your game files for rust

[fringe tree]

I would advise making a network support ticket if they can’t access the website and isn’t seeing anything.

[strong mirage]

ok this would be sending a message in the network-support discord channel?

[shrewd bough]

@strong mirage Wagwan

[fringe tree]

Yes. You can create a ticket and message in the Discord rather than using the website

[strong mirage]

done

[fringe tree]

Okay, only a handful of people handle tickets from that channel. Staff will review it soon as possible

[strong mirage]

thanks

[wise mirage]

@fringe tree is there any vip restock for eu medium soon ?

[fringe tree]

I’m unsure, subscriptions have to expire in order to be restocked.

[lyric basalt]

hey @ruby lantern How can we help you ?

[strong mirage]

hi sorry to bother but are you able to look into network suport tickets?

[lyric basalt]

You will need to wait for a reply from network team

[strong mirage]

ok thanks its just about a vpn ban

[lyric basalt]

gimme ticket number

[strong mirage]

network-7363

ty

[quick bluff]

yo can a admin check my support ticket Ticket #6265a3

[lyric basalt]

Done

[strong mirage]

tyty

[grim elm]

when is the queue skip for eu medium gonna be in stock again

[fringe tree]

When a few subscriptions expire

[grim elm]

so its not gonna be soon

[native oxide]

help me

for some reason, I've been banned 10 times already

[marble mantle]

Hey, @native oxide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[native oxide]

What?! I'M GOING TO GET BLAMED FOR THIS

I have already filed an appeal

I'VE BEEN BANNED 10 TIMES IN A YEAR

help admin

yo can a admin check my support ticket Ticket #8a3e5e

@lyric basalt

[naive ember]

U obv got a usb

[native oxide]

what?

[olive pike]

i just waited thorugh a 2 hour queue to get dced i need queue skip

tf is that

[hexed nimbus]

the will not skip you mate

[empty field]

hello

[hexed nimbus]

hi try #looking-for-group thats what that channel is for this is for support and this aint a support question

[native oxide]

hello, pleass check my support ticket Ticket #8a3e5e

[agile knoll]

admin will check your ticket as soon as possible

[native oxide]

thank you very much

[unique rampart]

Please unban me i have never played with cheats https://steamcommunity.com/profiles/76561199255683662/

Please unban me i have never played with cheats https://steamcommunity.com/profiles/76561199255683662/

[hexed nimbus]

!appeal

[marble mantle]

Hey, @unique rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[native oxide]

Иначе они могут взорвать мой дом.

[shrewd sail]

hey, why i have a ban on rustoria.co EU mondays???my steam https://steamcommunity.com/profiles/76561199425575900/

!appeal

[marble mantle]

Hey, @shrewd sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd sail]

.=.

[snow smelt]

if i got disconnected and rejoined 20 seconds later shouldnt my spot be kept?

i just sat thru a very long queue just to end up in another

[hexed nimbus]

no you back in Q

[snow smelt]

then make it stop kicking me

ive been in queue for around 6h today

[robust ledge]

@blissful herald@west micahello，i need help

[shrewd sail]

why i have ban on all rustoria servers? I went to sleep woke up went ate while I was in line I looked and got kicked because of “disconnected haching”

wtf

[hexed nimbus]

make a appeal thats all you can do

[robust ledge]

when i play in eu medium,i get banned by play with harker

[wispy wind]

when sea main will backup admin

[agile knoll]

!appeal make an appeal and admins will chek into it

[marble mantle]

Hey, @shrewd sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd sail]

how

[robust ledge]

but no one get banned,i guess its vpn ban,my steam id 76561199348167352@lyric basalt@west mica@lyric basalt

[hexed nimbus]

impossible as 95% of the time its during connection and thats not a server but a you - steam - server issue where it just interupts while connecting

[agile knoll]

!appeal here you can go to the support website and make a ticket

[marble mantle]

Hey, @shrewd sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

no need to tag every single admin mate just appeal

[wispy wind]

hello admin is there any hope that sea main will backup

[robust ledge]

okay sorry

[sharp saddle]

what the fuck is wrong with this shitty server?

any admins?

[hexed nimbus]

#announcements the will let people know when its up again

[sharp saddle]

mighty mike, whats happening with these servers? past month they are getting worse and worse

[hexed nimbus]

i dont play rust lately mate so no idea

[sharp saddle]

i sent you a lil dm, just have a cheeky look at that. it's fucked up

[hexed nimbus]

if its in regards to sea servers you asking this its because there is a isp issue

[sharp saddle]

sea servers? x10 eu

[shrewd sail]

how long do I need to wait for someone to answer me on the site?

@agile knoll

[sharp saddle]

i think rustoria is going down hill lemon, it was a fun ride while it lasted

[robust ledge]

yo administrator last speaking is 2h ago

[shrewd sail]

bruh

[native oxide]

hello, pleass check my support ticket Ticket #8a3e5e

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd sail]

so good server,but ban I'm banned because of hacking but I'm not hacking

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd sail]

xd

[hexed nimbus]

you just have to be patient

plus its friday so saturday and sunday are no business days

[shrewd sail]

i need an unban

on monday but wipe

[hexed nimbus]

so do others and the also need to wait

[shrewd sail]

th u are good

[native oxide]

hello, pleass check my support ticket Ticket #8a3e5e

I CAN BE RAIDED

[hexed nimbus]

the will get to it when the are avaliable mate no need to post very 5 min and i bet you send a ticket for a appeal and that will most likely not be done that way

[sturdy mason]

Yo i need the map file for rustoria 10x eu plz 🙂

sorry for tag @void condor@toxic shard

[shrewd sail]

ihahahahah

[lyric basalt]

Wait 15 minutes and then try to join

Should be good

[sturdy mason]

yo

[sturdy mason]

look plz ty

[lyric basalt]

#wipe-feed message

[sturdy mason]

shit my bad thank you 🙂

[lyric basalt]

np

[edgy current]

!VIP

[marble mantle]

Hey, @edgy current

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sharp saddle]

https://cdn.discordapp.com/attachments/1241077151953064017/1241077167136313424/image.png?ex=6648e2ae&is=6647912e&hm=feff9de9a6804a68a0e6668a79351bc1652443fe4bc13e2352f13c3431c33535&

why we got shit servers here?

[near halo]

vip

!vip

[marble mantle]

Hey, @near halo

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[toxic shard]

lag usualy

[sharp saddle]

this is really bad man...

every 5mins. big 3/5 second lag spike how is this fun xD

[novel sonnet]

why is the server ristoria sea long not working?

[ocean thistle]

Please see announcement #announcements message

[grizzled oracle]

10x no bps cheat clan 52

banning pls

[drowsy sparrow]

why am I getting kicked for "Hacking"? I'm just logging in and it automatically kicks me on EU main

[vernal onyx]

23 hours of ticket on your site ticket #03a946 possible to get an answer?

[ocean thistle]

Appeals which is what you created have a standard response time of 1-3 business days. Thanks for your continued patience.

[vernal onyx]

Okay no problem thank you very much 🙂

[cursive cove]

Appeal #78e554

still? ive been waiting for hours

im accused of nothing and get banned for nothing you guys have to correct your mistake and unban me

ok

its openned

[grizzled iris]

so im getting timed out for 1 sec and i have to wait 120 player que for like 10 hours

ty rustoria

[cursive cove]

thanks it was really fast bs

[peak monolith]

They will get to you when they can.

[grizzled iris]

john is it possible to know when someone's vip runs out on a server

[wary fractal]

Yo Horses on us medium are broken, when you buy one, they are stuck in the ground and cant move

[peak monolith]

!vip

[marble mantle]

Hey, @grizzled iris

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[grizzled iris]

nah im asking so i can buy

[peak monolith]

#vip-stock-role-assign

For the server you want.

[hybrid hill]

I bought VIP, I exited the game and entered it, but VIP does not appear.

[peak monolith]

!vipissues

[marble mantle]

Hey, @hybrid hill

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[grizzled iris]

!vipissues

[marble mantle]

Hey, @grizzled iris

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[cerulean delta]

who do i send clips to of someone cheating?

[remote marten]

In the ticket

[cerulean delta]

bruhh

whats the website do upload videos not youtube?

[thin plover]

you can upload to YT or streamble if your clip is long

and copy/paste the link in your ticket

[patent mirage]

No offence but how haven’t you retards banned mvb even with all the evidence

18 Kdr still going on eu med with all the video proof

[fringe tree]

Has it been reviewed?

Depending on the workload of Admins the process may take a little longer.

[cerulean delta]

aight i did it someone check this dumbass out cuz my man tripled me in the air TWICE!

we talkin mid JUMP MID Jump

[winged bough]

How long does it take for an appeal

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged bough]

That's valid, was playing with a team and one of the guys they invited was evading. A bullshit association. First Offence

[grizzled iris]

how long does it take for the payment supp?

[hidden junco]

10x servets revenge aımbot - esp - macro pls ban admin <@&274971100184576010>

@ocean thistle

@west mica

[rocky harness]

<@&274971100184576010> sea main coming when any estimate time?

[grizzled oracle]

<@&274971100184576010> <@&874995535881326632> 10x lunar cheat player ban pls

[latent fox]

why does it say this?

[marble mantle]

Hey, @grizzled oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim elm]

do i need to restart my game after buying queue skip

[thin plover]

and the insult was necessary? 🙂 someone will look at is but insulting us serve no purpose

[patent mirage]

We have made so many reports and you guys have seen countless evidence

[thin plover]

!ticket

[marble mantle]

Hey, @hidden junco

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grim elm]

admin i bough queue skip for wrong server can i refund it?

[gloomy sparrow]

#payment-support

[sick prairie]

!ticket

[marble mantle]

Hey, @sick prairie

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[molten glen]

!ticket

[marble mantle]

Hey, @molten glen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[molten glen]

@ocean thistle @subtle cape TICKET IS MADE WITH PROOF OF CHEATER WAITING IN SUPPORT

[thin plover]

you can put your proof in your ticket

[molten glen]

IT IS

sorry for caps lock

[thin plover]

no need to be in waiting for support, an admin will look at your ticket as soon as they can!