support

[shy remnant]

Seems like it has already been solved

Try connecting in about 10mn

[gritty moat]

1255125349

how ab me

[high jetty]

thank you so much<3

[grand rock]

Could u look at my one too by any chance? steam id 76561198816414408

[shy remnant]

Your ban isn't a VPN ban so you'll need to make an appeal

[grand rock]

Oh ok i did make one, so ill just wait thx a lot!

[bright spear]

"I just want my problem to be solved faster because I have been waiting in front of my computer for 5 hours because of a simple vpn banned.........Thank u"

https://steamcommunity.com/profiles/76561198850660166/

[zinc delta]

make a ticket

[bright spear]

He has

no one has RESPONDED

and other people are getting unban immediately when coming on here

Like i dont understand

Some people have posted on here AFTER we did

and got theirs sorted immediately for the same issue

Im so confused about it

[zinc delta]

you need to wait since the Administrators look ticket by ticket

did you make a ticket?

[bright spear]

He said he did. Its hard for me because he is chinese so there is a massive laungage barrier

hes not good at english so im trying to sort it for him.

It is very stressful

[grand rock]

Imagine being raided and patiently wait 😦

[lyric basalt]

Tell him to wait 15 miins then he can connect

[bright spear]

Sorry you guys replied AGES ago to him its so hard to speak to him because of stuff xD

I apologise

[lapis trail]

idk whats the problem but when i join the eu main i get 200+ping but in other servers like eu small or medium i get 60 ping

[zinc delta]

did you try maybe restarting your internet

[lapis trail]

yeah i did it only happens in eu main

[zinc delta]

i know it is not the internet problem but it can maybe help

[lyric basalt]

Please make a ticket in #network-support-old

[lapis trail]

done

[lyric basalt]

Please wait for reply from our network team

[tropic loom]

I only have ping on rustoria severs (+150), my ping is normal on rustafied and reddit servers. I made ticket in network support but no one helps.

network-7302

[fringe tree]

There are only a handful of people that handle #network-support-old tickets. We ask your patience during this time as we work gradually towards it.

[ionic ocean]

Hello, I opened my ticket explaining and requesting a refund, they accepted it... days passed and they didn't nothing arrives

[wispy loom]

PayPal?

How many days have passed?

[near halo]

76561198996915441 rustoria eu mondays he is cheater

help me guys

[balmy cypress]

Takes upto 10 days

Stripe refunds take ages to process and return to your bank

You should see an email to confirm it though

[hushed hamlet]

Hey im looking to talk to an admin in a private conversation would that be possible?

[fringe tree]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

I'm not an Admin, but I may be able to help

[hushed hamlet]

i left you a message

[formal flare]

@shy remnant

@shy remnant

@shy remnant

@shy remnant @shy remnant

[quasi dew]

@formal flare Plese dont spam. He will answer when he got time.

@vapid oasis #general

[vapid oasis]

oh whoops

[formal flare]

@shy remnant

[fringe tree]

Please don't ping Admins unless it's urgent.

[shy remnant]

?

@formal flare

[formal flare]

I was banned and wrote to you

[shy remnant]

https://discord.com/channels/274965952116817920/368790610783764480

Please also post your Steam ID

[marble mantle]

Hey, @formal flare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[formal flare]

76561199108461121

[fringe tree]

#looking-for-group

!appeal

[marble mantle]

Hey, @spare trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

If it has been denied most likely that is the final say

We're sorry, but if the appeal was denied then the ban was issued correctly.

Most likely not, I'm sorry.

[desert rivet]

@shy remnant can you help

Was banned on servers for hacking but wasn't "banned" was disconnected and I'm on deployment and in the barracks its a local IP all users that buy the Wi-Fi use and was wondering if that affects me ? i wasn't issued a ban or anything so cant even appeal it.

<@&274971100184576010>

[broken wigeon]

its been 24hrs without a response to my ticket can someone just tell me whats up or if im not getting unbanned so i can refund my vips?

[quasi dew]

Unfortunately, due to the high number of tickets, there may be a longer waiting time. Please just wait and see

[desert rivet]

@quasi dew can i get some help?

[broken wigeon]

you seen what they just said? there alot of tickets

[desert rivet]

bro i didnt sumbit a request.

because i cant.

[broken wigeon]

then your incredibly beat

they dont care

[desert rivet]

you seem slow

[broken wigeon]

id me mad too if i was banned for cheating.

[desert rivet]

you were, i wasnt

[broken wigeon]

i wasnt banned for cheating so who seems slow?

[broken wigeon]

^

[quasi dew]

I think that as a ChatMod I unfortunately can't help you with that. Unfortunately, I am not responsible for unbanning. The only thing you can do is wait for someone higher up and explain your situation.

!appeal

[marble mantle]

Hey, @quasi dew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[desert rivet]

@quasi dew i cannot sumbit an appeal because i wasnt banned i was "disconnected"

[quasi dew]

Come Support an show me

[clever fulcrum]

admins
eu odd monday

[quasi dew]

Hey. im not an admin, but maybe i can help you too. whats your problem?

[lethal inlet]

why doesnt my shop work anymore?

[hexed nimbus]

/auth again

[marble mantle]

Hey, @hexed nimbus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lethal inlet]

in here?

[hexed nimbus]

it happens sometimes after steam updates

[lethal inlet]

ohh ok

[hexed nimbus]

ingame

[lethal inlet]

ohh tysm

[hexed nimbus]

[fathom folio]

where can see next wipe map？

[smoky cape]

!map

[marble mantle]

Hey, @fathom folio

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[fathom folio]

thx u are bset adim!

[compact pebble]

Can someone help me please? I was banned from these servers 15 months ago, for "Hacking" I'm still here with an account that isn't banned and hasn't had any problem on any other servers. I'm also not allowed to appeal via website.

[raven mist]

Being banned and joining with another account is ban evasion

[left niche]

I was banned too, I opened a ticket, there is a video recording

[compact pebble]

Same account my guy.

[dim thicket]

I've just been banned from Rustoria.CO Eu Mondays for "playing with a hacker". Can someone look into this? you can see that this was a random group of nakeds that just randomly recruited me from the beach. I was in their team for less than 5 minutes. I had 0 knowledge of them cheating, nor was I even playing alongside them in the server.

[left niche]

I was accepting new players to my team, I was shooting videos, everyone was banned all of a sudden, no one is to blame, I brought a naked person to my team to play together, but I didn't know it was cheating, I think it's ridiculous that everyone was banned.

[left niche]

I was the one who put you on the team and I got banned, now I've opened a ticket, I'm uploading a youtube video, most likely the ban will be opened.

[dim thicket]

yes same

[desert rivet]

Wipe is tmr i just want my appeal looked at lol

[dim thicket]

Yeah please get me unbanned too, I was "farted" I was chasing you outside of my shack with a boneknife, I killed the ohter 2 guys with you, with the wooden spear

how do I make a ticket?

and can you link me the video too?

[left niche]

If you type youtube, thekoswog, you can see

[dim thicket]

ty

[broken wigeon]

bro you have to wait lmao

i been waiting 24 hrs w no response enjoy the wait!

[desert rivet]

bro who are you

[broken wigeon]

you must wait till the banning admin is back online and able to take a look

stop crying in support chat and wait like the rest of us

[desert rivet]

you are so weird

oh they responded nvm!

[dim thicket]

how do you open a ticket?

[desert rivet]

!appeal

[marble mantle]

Hey, @desert rivet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken wigeon]

im weird but your the one crying in support?

[desert rivet]

mine got answered, yours did not

[left niche]

I apologize on behalf of all of you, I added you to the team so that we could play games together and shoot videos, I did not think that there would be cheating

[broken wigeon]

i couldnt care less id rather wait long and get unbanned then cry in support and get denied instantly without a response

[desert rivet]

got accepted and responded too...

[broken wigeon]

was i referring to your situation? keep crying in support

[desert rivet]

dont have to anymore! im unbanned and you arent! keep waiting

[broken wigeon]

obviously you have a pee brain you have to wait for the banning admin to be online

which you cant comprehend

[compact pebble]

I'm on the same account that I was server banned on.. no ban evading here.

[dim thicket]

Nah it's okay bro. You didn't know he was cheating, it's not your fault

[left niche]

I am now making a time-lapse video of those places and uploading it to YouTube, you can show it as evidence.

[raven mist]

So you are okay to play i assume if you are not banned anymore

[dim thicket]

Thanks bro

[glass canyon]

they were banned from my ticket, but the ban was not lifted as a result

[left niche]

RUST - HACKER İNVİTE: 10 PLAYERS BANNED

YOUTUBE SEARCH RUST - HACKER İNVİTE: 10 PLAYERS BANNED

[glass canyon]

@luke

@balmy cypress

[compact pebble]

I'm server banned. I cannot play Rustoria servers. I can play all other RUST servers. I also cannot appeal for this ban on Rustoria servers. Hence why I need help outside of the website. And its been 15 months and this original account is still not VAC ban or EAC ban.

[near halo]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[desert rivet]

76561199344332915 pls help

[lyric basalt]

Dm me your previous accounts

[desert rivet]

i have none that i can find

i made one when i was like 11 but have no clue where it is

this is my only account that ive played dayz on

rust*

[lyric basalt]

You better to find them

https://discord.com/channels/274965952116817920/368790610783764480

!cancel @desert rivet

[marble mantle]

Hey, @desert rivet

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[compact pebble]

can you assist me? I cannot appeal through the site.

[lyric basalt]

!steamid

[marble mantle]

Hey, @compact pebble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[compact pebble]

76561199469275634

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[glass canyon]

@lyric basalt

I was banned from the ticket, I started logging in and the ban came back on the server already on the main

What to do, please tell me I have submitted a repeat ticket, but time is running out, and I may be kicked out of the clan

My steam profile https://steamcommunity.com/profiles/76561199466936759

[lyric basalt]

Please wait 15 mins and you should be good to join

[glass canyon]

Thanks

[rugged timber]

report

[marble mantle]

Hey, @rugged timber

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[broken wigeon]

been waiting over a day on no response to my ticket even

[hexed nimbus]

appeal or report ?

[glass canyon]

@lyric basalt

He bans you anyway and won't let you in

[lyric basalt]

?

[glass canyon]

What to do?

It's still kicking with the hacking reason

[broken wigeon]

appeal for a ban i didnt even cause

[broken wigeon]

^

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken wigeon]

but it wasnt 1-3 days to ban me for no reason

[glass canyon]

How do I log in to the server

[broken wigeon]

wasting my vip’s

[fringe tree]

!appeal

[marble mantle]

Hey, @broken wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

Okay please wait another 15 mins and try to connect

[broken wigeon]

appealed over a day ago

[hexed nimbus]

and it can take up to 3 days just be patient

[broken wigeon]

the banning admin can just ban people and go offline or ignore for days even when its something i didnt to

makes zero sense

[hexed nimbus]

what was the ban for ?

[swift merlin]

hello, i have been banned from rustoria since it was a modded servers, the reason they put it is hacking, but i was banned for killing an event organizer aka the owner of the rustoria server can you please unban me. thanks

[broken wigeon]

ive told so many different higher ups my situation and noone cares to give me the time of day

im trying to resolve this peacfully instead of getting a vpn and coming back on another account

but noone will help me

[hexed nimbus]

well maybe then your ban was legit and justified

[broken wigeon]

no it wasnt

they tell me wait for the banning admin

[hexed nimbus]

that would be smart getting back on new account and get that banned aswell and never ever play here just resolve it in the way it should and thats trougha appeal and wait

[broken wigeon]

i been waiting over a day

with a vpn and new account theres no traces ^

[hexed nimbus]

and again but you aint listening it can take up to 3 days for a appeal to be dealt with so be patient

[hexed nimbus]

ok buddy what ever you say GL

[broken wigeon]

they didnt do a thorough investigation and banned me now making me wait days for a respinse

but took them 10 minutes to decide i cant play for 4 wipes?

do you see how that sounds?

[swift merlin]

i can't even apeal for my banned

[hexed nimbus]

yes meaning the did there homework and looked at what needed to be done and issued it

[dull elm]

!appeal

[marble mantle]

Hey, @swift merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken wigeon]

im not going to argue with you are you even apart of the rustoria moderation team?

[hexed nimbus]

well gl with your evasion then dont say i didnt warn you mate ( and i used to be but no longer here )

[broken wigeon]

good look with my evasion?

are you braindead? i wasnt banned for evasuon

evasion

[hexed nimbus]

thats what its called if you try to bypass with another account like you just said

[gloomy sparrow]

What were you banned for?

There is no need to be rude when someone is just trying to help

[broken wigeon]

hes not trying to help

[hexed nimbus]

seeing time i bet it was playing with evador

[gloomy sparrow]

He is tho

[broken wigeon]

how is some random who doesnt know my circumstances at all helping

[swift merlin]

i have been banned for hacking but it's a false acquisition, i was banned for killing the owner of rustoria server

[broken wigeon]

hes making it worse about to have me freak the fuck out in this support channel

[gloomy sparrow]

First of all he is not a random and he is telling you what you should do

[fringe tree]

!appeal - If it was false, you wouldn't have been banned for hacking. Please make an appeal.

[marble mantle]

Hey, @swift merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken wigeon]

you dont know me nor my circumstance and have no say so stop typing to me

[hexed nimbus]

i asked you why you got banned so to better help you you didnt say but did say you where going to evade thats not a wise idea is all i replied to that

[broken wigeon]

hes saying wait 3 dayd

[swift merlin]

i can't because i already did 43 month ago

[broken wigeon]

so wait and waste my vip because i was banned for something i didnt do or cause

[gloomy sparrow]

Standard response time is 1-3 business days

[broken wigeon]

makes sense good advice*

[hexed nimbus]

i know your banned and most likely will not be unbanned sooner so gl clearly you dont want help and here to argue bye bye im in #general if you wanne talk about it

[broken wigeon]

what is there to talk with you about

[fringe tree]

If you have checked the website and it has been declined, then I'm afraid the issue has been issued appropriately.

[broken wigeon]

you have no idea abt my situation or can help

[swift merlin]

and i swear me and my friend were banned from the same reason. killing the event admin aka the owner

[gloomy sparrow]

He was trying to help you

[fringe tree]

Dqax, please take this argument elsewhere. This channel is for support.

[broken wigeon]

im looking for support

been looking for support for almost 30 hrs

[broken wigeon]

how can he help me

[dull elm]

yes its up to 72 hours

[hexed nimbus]

no use trying to reason with stupidity plate he is all yours mate hahaha GL

[gloomy sparrow]

And you have received an answer on how to proceed

[broken wigeon]

ok ill be here for the next 42 hrs

continuing to look for support

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @broken wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Follow the instructions.

[broken wigeon]

already did

[hexed nimbus]

best way towards a

[swift merlin]

can you please look again into the matter since i don't have any vac banned or suspicious activity

[broken wigeon]

this channel is for support and you dont need support stop trying to instigate shit go play your battlefield game

[broken wigeon]

look at you flapping away nothing better to do in life

[dim thicket]

Is there anyway to talk to somoene to speed up an appeal? I saw an admin link a VC for support?

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

No, not necessarily. There is a process for appeals.

[swift merlin]

this is just sad thing to hear from you guys cuz i really liked the server but anyway, best of luck.

[broken wigeon]

you must wait for banning admin which will take 72 hrs monkey

get comfortable

[fringe tree]

Appeals take 1-3 business days. We will try and reach your appeals soon as possible.

[dim thicket]

Oh okay, thank you. I just saw someone link a SUPPORT VC, so I thought I could speed it up. Ty

[gloomy sparrow]

Please move to #general if you dont need further support

[broken wigeon]

i will when i no longer need support

i was just trying to help

remember just like mike

[gloomy sparrow]

Well mike knows the procedure and you don't

so please leave the "helping" to the support team

[broken wigeon]

is mike support team?

then why is he giving me advice making my situation worse is what im trying to figure out

[fringe tree]

As Plate stated, please move the #general channel. I wish for you not to get in potential trouble.

Additionally, I've already expressed, if you're interested in arguing carry it elsewhere.

[broken wigeon]

if im getting in trouble for “just trying to help” mike should aswell

i need support hence why i will be in the support channel

mike doesnt so why is he chiming if he isnt support team?

[gloomy sparrow]

No but he has been and he knows the procedure

[gloomy sparrow]

He's trying to help

Take this to #general

[broken wigeon]

i need support

general doesnt help

[lyric basalt]

What you need ?

[hexed nimbus]

his ban removed hehehe or he will evade he said

[broken wigeon]

go to general mike

you dont need support

[fringe tree]

Dqax, I really wish for not any problems to stir.

[broken wigeon]

you cant be serious

the problems have been stiring

[fringe tree]

I'd advise you carry it to #general. You've followed the procedure and now are not utilizing the support channel appropriately.

[broken wigeon]

im waiting for support is that not what this is?

[lyric basalt]

!steamid

[marble mantle]

Hey, @broken wigeon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[broken wigeon]

marzy are you the banning admin?

[fringe tree]

You're simply arguing, we've asked you to move to general as you've followed the procedure.

[lyric basalt]

well I have no clue who are you

[broken wigeon]

if not your gonna tell me the same thing the others have told me in pms they can see my ban but cant take action on it

[lyric basalt]

so gimme steamid and I can take a look

[broken wigeon]

cause its not theres

hold up

[broken wigeon]

eternal be so serious saying this isnt him trying to stir problems

im the one who wants to argue though right?

[lyric basalt]

Did you made an appeal ?

[broken wigeon]

over a day ago

and waited wasnt typing crazy in support or anything

[lyric basalt]

Then please continue patient

[broken wigeon]

whyd you ask for my info to say that?

[lyric basalt]

Because without your steamID i have no clue who you are

[broken wigeon]

so you just wanted to see the situation as i said above the other admins did and told me the same runaround ?

cool story!

[gloomy sparrow]

He asked for your steamID which you didn't provide, how is he supposed to know who you are?

[broken wigeon]

i did provide it to him

[hexed nimbus]

https://tenor.com/view/justiz-justiznrw-nrw-321-countdown-gif-24457290

[lyric basalt]

He did in DM's and I replyed that you need to be patient and wait for response on your appeal

[cyan badge]

Can someone hep me to get unbanned Rustoria servers bc my little brother got me banned???????

[fringe tree]

!appeal

[marble mantle]

Hey, @cyan badge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quaint patrol]

Could’ve atleast thought of a better excuse

[cyan badge]

!appeal

[marble mantle]

Hey, @cyan badge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quick steeple]

Hello, any admins who could help?

[sonic pivot]

hackers are running wild

[marble mantle]

Hey, @sonic pivot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

I'm not an admin, but how could I help?

[quick steeple]

I got banned 8 months ago, when i played for 1.5 hours.
After i appealed and it got cancelled.

Is it possible to appeal or do smth with that?

[frank kindle]

where create ticket?

[quaint patrol]

What was the ban for?

[quick steeple]

For "cheating"

But i played with friends for 1.5 hours

I was ready for any checks

I just have no idea how to proof that i didnt play with cheats

[fringe tree]

!appeal

[marble mantle]

Hey, @quick steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quick steeple]

I cannot appeal anymore

[fringe tree]

Please make an appeal and we'll try to reach back to you soon as possible.

[quick steeple]

It says that i appealed it already

[fringe tree]

Was it rejected?

[quick steeple]

Yes

But im trying to explaind that i played on the same account on different servers

And everything is fine

[frank kindle]

I won the BI and I was not paid the prize money, although everyone else has already been paid(Because at the time of payment, I was not logged into the rustypot website) I was told to open a ticket, I would like to receive prizes 76561199363142176

[quick steeple]

I played 350 hours more

[valid fossil]

I was banned for a week, the period has already passed and it still won’t let me into the server for the same reason, although the ban wasn’t even found on the history site, but at the same time it kicks me out of the server, I can’t even create a ticket, the website says there is no ban

[fringe tree]

I'm confused. If the appeal was rejected then the Admin issued the ban appropriately

[fringe tree]

This isn't the place?... Rustoria and that website have nothing to do together

I'm sorry, but we can't help with that.

[fringe tree]

Are you using a VPN?

[valid fossil]

everything started up after the 10th try

[fringe tree]

Additionally, it may take some time to connect to the server. For example, if a user was unbanned they have to wait at least 15 minutes.

If you're connecting constantly then it may lead to some issues.

If that's the case, feel free to get in contact with an Admin.

[frank kindle]

base invaders

[fringe tree]

Ah, I see.

[raven mist]

make a ticket in #payment-support

[fringe tree]

Apologies, I didn't understand the acronym.

[fringe tree]

But as Shenzyyy stated, head to #payment-support and make a ticket

[frank kindle]

Understood, thanks

[quick steeple]

there was no explanation or smth and it's been 8 months since he banned me.
without checking or anything

[fringe tree]

If you connect to the server and you'll be able to see the reason why you were banned

[quick steeple]

reason is cheating, but without any checks or explanation

[fringe tree]

I have no control over your ticket and can't provide an explanation either.

[quick steeple]

it can be just guy banned me because i killed his friend

[blissful herald]

we have no friends on servers

and neither we play on our servers

[blissful herald]

!steamID

[marble mantle]

Hey, @quick steeple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful herald]

post your steam ID here

[quick steeple]

sec

76561198868657995

[blissful herald]

did you made a appeal?

[quick steeple]

Yes

Got insta cancelled in 10 mins back then

[blissful herald]

and...

well then its final decision

[quick steeple]

And got rejected

But it's been 8 months and i still playing on the same acc

[blissful herald]

in 8 months bearly any hours have been clocked on that acount

either way.... if you got Denied, then its final decision

[quick steeple]

So there's no way that i can get unbanned right?

[blissful herald]

yup

[quick steeple]

Okey thank you

Atleast rusty moose admins are working well

-_-

[blissful herald]

[mellow pumice]

im having an issue where i cant upgrade from twig to stone

[pine marlin]

<@&274971100184576010> can you please spectate 1 guy aimboting on x5 please?

is anyone avaiable?

[lyric basalt]

!ticket

[marble mantle]

Hey, @pine marlin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow pumice]

i made a ticket and someone hasnt helped me yet :-

[sharp jetty]

Marzy is luke the admin eu

[lyric basalt]

Yes he is

[flat matrix]

Yo can I ask u guys something? Was someone at Rustoria Low Pop EU with names xamlo, bones, night owl banned?

[lyric basalt]

We can't give you any informations regarding someones ban

[mellow pumice]

im having an issue where i cant upgrade from twig to stone

[hexed nimbus]

you have a hammer equiped ?

[mellow pumice]

yes :-

[fringe tree]

Do you have enough materials?

[mellow pumice]

yes :-

[fringe tree]

Hmm, odd

[steady radish]

yo one of my mates is making a ticket now, i know its a lot to ask for you to just check his ticket before wipe but if you could it would be such a help.

[sick swan]

Its me i have linked my account so you can se its mine. Is it possible to know when and why, i honestly have no recolection of playing im trying to look at battlemetrics to see when it was a last played rustoria, since i can still play the rtg.

edit : I found when i last played rustoria

Rustoria Staging last seen 2 years ago
Rustoria.co - EU Small last seen 3 years ago
Rustoria.co - EU Main last seen 3 years ago
Rustoria.co - EU Long last seen 3 years ago
[EU] Rustoria.co - Zeus 5x [Loot+/Shop/Kits] JUST BP WIPED last seen 3 years ago
[EU] Rustoria.co 15/5 - 5x No BPs [Loot+/Shop/Kits] JUST WIPED last seen 4 years ago
[AU] Rustoria.co - RTG (UKN) Combat Arenas | AimTrain | Targets last seen 4 years ago

[little perch]

hi got a question about network issues i am playing rust from 2014 and never had issues only on rustoria servers i get ping spikes going from 70 ping stable for 10 min to 2000 for like 15 sec then goes back to normal this goes on and on all the time,any idea for a fix?

[fringe tree]

#network-support-old

[worldly star]

!ticket

[marble mantle]

Hey, @worldly star

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[worldly star]

why tf i am banned still

its been 3 fucking days and i still dont know why im not banned

[boreal thistle]

Did you make a appeal?

[worldly star]

yes

will i get notified on discord when they respond ?(if they ever do)

[boreal thistle]

I am sorry but you have to be patient standard response time is 1-3 business days but it can be more or less.

[odd star]

I'm being messaged by this account named Rustoria.co Nor person, are they a admin?

[fringe tree]

no

[boreal thistle]

That is a scam dont click any links

!!!

[odd star]

ima send picture

[boreal thistle]

#announcements message

[odd star]

he's saying vote for skin

[boreal thistle]

DONT

[odd star]

this milho frito skin

don't worry, i didnt vote

on my life

[boreal thistle]

Just report them on steam.

[odd star]

done

[boreal thistle]

Please move to general this is a channel for people that need suport.

[boreal thistle]

Perfect!

[violet otter]

everytime i try to join i get disonnected for hacking

i made a ticket but they said i wasnt banned and couldnt help

could i get help in support

[boreal thistle]

You got banned all you can do is make a appeal.

[violet otter]

already did

they said they double cheked and it said i wasnt banned on my act6

[cedar nimbus]

I got banned for cheating when can i get unbanned?

[boreal thistle]

!appeal

[marble mantle]

Hey, @cedar nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar nimbus]

i cant

i already did and it wont let me make another one

[boreal thistle]

Was it denied?

[cedar nimbus]

yes

can i not make another one in the future?

[boreal thistle]

That means you ban was correct and you have to wait the ban.

[cedar nimbus]

well yeah thats what im asking how long is it

[boreal thistle]

It should say it when you try to connect.

[cedar nimbus]

it just says hacking

[boreal thistle]

If your appeal was denied and you got banned for hacking your ban is permanent.

[cedar nimbus]

dont people with gamebans get unbanned after 180 days?

[boreal thistle]

If you get banned by rustoria admin then NO.

[cedar nimbus]

that makes no sense

[boreal thistle]

Why you broke the rules and are no longer welome on the servers.

[cedar nimbus]

but if you have a gameban you can play after 180 days

i got server banned and permed

but if you get caught by the literally anti cheat you can play

[boreal thistle]

If you got banned on Rustoria then you cant come back.

[cedar nimbus]

i get that

[boreal thistle]

If EAC banned you on our servers then no.

[cedar nimbus]

just saying it makes no sense

[boreal thistle]

If you have a suggestion i would suggest typing it here: https://discord.com/channels/274965952116817920/391694431272566795

[cedar nimbus]

not like it would matter

[celest bronze]

fix the br long

[peak monolith]

!ticket

[marble mantle]

Hey, @celest bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[celest vapor]

!ticket/ hello, I do not know where to write, I only speak Russian.. I am writing to you through a translator.. I was banned from rastoria... I didn't even understand why.. please solve my problem.. (the reason is playing with a cheater) I got to know the topic during the match, and we played for about 20 minutes, then I was banned.. I have 1600 hours on my account.. The name in the game is Марс... I am very upset that I got banned

[onyx venture]

Br long is so laggi

[pale swallow]

!appealru

[marble mantle]

Привет, @celest vapor

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[cobalt wing]

How long does it take for the letter I wrote to be viewed by the administrator?

[copper vale]

Is it appropriate to submit a ticket for having a potential team mate checked for cheating, evading, suspension etc. before teaming up with them?
I hear the story every day, I met this guy on chat we played for an hour and now I am banned.
In my case it isn't some random person and I know them, but you never really know. Heck they might not even know.

[cerulean shale]

!appealru

[marble mantle]

Привет, @cerulean shale

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[cobalt wing]

Is this always the case with this series of servers? I got banned for no reason

[celest vapor]

I already wrote there yesterday, but I've been sitting in the bathhouse ever since..

[fringe tree]

!appeal - Please make an appeal and we'll try to respond to it soon as possible.

[marble mantle]

Hey, @cobalt wing

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Additionally, if you'd like the reasoning, feel free to head in-game and connect to the server. It should be able to supply a reason

[odd slate]

Can a admin please check my appeal I’ve been waiting 6 days literally

124141242141

[fringe tree]

Have you checked the support website?

It should have already received a response

[naive ember]

is bug abuse a perma ban right?

[fringe tree]

I mean

[ionic salmon]

This might be a common question but I haven't seen it so I apologize if it is. Will the appeal automatically update with a response or is there any other additional action I'll have to do?

[fringe tree]

it depends I'm pretty sure

[fringe tree]

It will update with a response

[ionic salmon]

👍

[odd slate]

I promise it didn’t it still says pending I’ve been checking every hour literally

[fringe tree]

Hmm, I'm unsure as it should have been already taken care of. Usually they take 1-3 business days.

What were you banned for?

[odd slate]

It’s said some about ban evading but my steam account got hacked into and I have hard evidence

I have the steam logs

An email of the person logging into the account

Or trying to log in the same day I got the account back

I have everything I need to show proof

[fringe tree]

Hmm, odd

I would advise reaching out to an Admin personally and trying to see if there was any update.

And you haven't received any Discord or updates on the support page, correct?

[odd slate]

Correct

[slim vapor]

I have a question about the mailing list that I received from a man who claims to be an admin here, I just want to know if it's true that he's an admin?
I can send a link to my profile in private messages

"Rustoria.co | ✪ Loren" is his nickname

[fringe tree]

Nope

Do not trust his link please

If you have clicked a link, I would suggest changing your account passwords.

[slim vapor]

ik

[ionic salmon]

What are the odds my appeal gets reviewed before wipe tomorrow? Trying to figure out if I can buy vip or not

[abstract frost]

1-3 days usually, maybe sooner

[ionic salmon]

oop

[thick zephyr]

i just got banned for exeeding the group limit when that was not the case. agroup let me and my buddy into their base to trap us and they killed us couple of times before i got banned(this whole interaction took couple of minutes) there was no teaming what so ever, i also want to mention that me and my duo both recently purchased god kits and we are your donators

no admin here ?

[fringe tree]

!appeal - Please make an appeal and include much information as possible

[marble mantle]

Hey, @thick zephyr

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

I'd hope you can return to Rustoria, but the server rules are strict with partnering with other people. The rules can be found on the website.

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[modest grail]

i did submit an appeal but pls understand that i only have time to play now and not tmrw and this ban has been a mistake

this is not a good way to treat your supporters man

look at you kill log and see how many times i have been killed by the person who u think i teamed up with in the period of time where you think we were teaming up

[fringe tree]

Though we do appreciate our supporters, it's completely optional. We love having players with or without VIP. No one receives special privilege. We will work soon as possible on your ticket, it takes 1-3 business days.

Additionally, I do not handle tickets / appeals. I hope you can return to Rustoria servers

[graceful chasm]

Can an admin look at my ticket quicker?

[fringe tree]

Ticket as a report or an appeal?

[graceful chasm]

Appeal

[fringe tree]

Appeals take 1-3 business days

[graceful chasm]

me n my tteam got false banned bruh

we needa seal our base b4 we get off

[pulsar rock]

@fringe tree

[fringe tree]

The staff team are always working vigilantly and fast on appeals.

We hope to reach yours soon as possible

[fringe tree]

Yes?

[pulsar rock]

answer

[graceful chasm]

dawg main has 100 pop how many appeals to go through bro

[pulsar rock]

or ill come waiting for support if u want

[graceful chasm]

tell your bf admins to look at my ticket @fringe tree

#be11db

[fringe tree]

Ah, okay

I can't hop in VC right now

[fathom dagger]

@fringe tree Got banned for playing with a hacker i made a appeal because i did not know he was a hacker if my appeal does not get accepted how long will i be banned

[pulsar rock]

when can u @fringe tree will take 2 mins

[livid flame]

un ban for ban evasion is after 180 days correct ?

[fringe tree]

I'm uncertain how long a ban can last. However, make sure to check the support website and give much details as possible. If it's rejected, the ban has been placed appropriately.

[rocky geode]

Ye

[fringe tree]

I won't be able to talk at all and I would just suggest we take it tomorrow or get in contact with other staff. It's currently 1 am

[pulsar rock]

ok

[fringe tree]

No, not to my understanding.

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[graceful chasm]

ryan d is my number 1 opp

[fringe tree]

No, the punishment isn't 180 days.

@livid flame

[livid flame]

when the account that is game banned reaches over 180 days am i allowed to appeal it ?

[scarlet cedar]

yo i was doing 3 trades in outpost and after the last drone arrived i got nothing, everything is gone wtf

[livid flame]

admins words "skill issue"

[fringe tree]

You can give it a shot

In bed I’m going to sleep soon

[graceful chasm]

unban me

[graceful chasm]

https://tenor.com/view/muscle-bodybuilder-flexing-pecs-chest-gif-14350355612352810841

[fringe tree]

I can’t review or do anything about appeals. Wishing you the best though, regardless (:

[graceful chasm]

🤡

[fringe tree]

Admins can’t intervene with gameplay. We’re sorry but if you’d like make an F7 report or in-game ticket about the bug

[graceful chasm]

@fringe tree cant u like give a lil top to the admins to unban me or sum

[scarlet cedar]

so done for the wipe, rip workbench level 3

[fathom dagger]

All ryans fault olsen

[graceful chasm]

free fentanyl fiend until its backwards

@echo venture 🤡

[rapid mason]

rtg au needs a update

we get no new guns

no road for face checks

nothing

<@&274971100184576010>

please

im banned off of every aim train

[graceful chasm]

go to ukn bro

[rapid mason]

banned

[graceful chasm]

????

bro was scripting

[rapid mason]

no

[graceful chasm]

y u get banned then

[rapid mason]

to good

[fathom dagger]

at hacking

[pulsar rock]

yo
they banned me
for hacking

[fringe tree]

Please don’t ping admins unless it’s urgent.

!appeal

[marble mantle]

Hey, @fringe tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful chasm]

<@&274971100184576010> 🤡

im feining un ban my ass

[sterile silo]

yo i have a group thats hard cheating on rustoria long can someone help

[hearty fulcrum]

!report - please make a ticket to report cheaters as we do not take reports over discord

[marble mantle]

Hey, @sterile silo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal frost]

how do i make a ticket asap

[pale swallow]

!ticket

[marble mantle]

Hey, @tribal frost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[marble mantle]

Hey, @somber valve

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust harness]

Hey I have made a appeal on my ban that I got that saying grow up any ideas why I got that

@marble mantle

[blissful herald]

your ticket was assigned already to admin, so you will need to wait please

[robust harness]

Okay thank you do you know why I got it

[shrewd ferry]

Any reason that people are not able to re appeal their ban? Im the guy that was banned for advertising in a chant caused by lag, not hacking or anything, I think re appeal should be an option, its been so long

Do I really have to buy another account, where il stay silent anyway? not taking any risks again

[blissful herald]

was not that long ago, trust me some come back after 2-3 years asking to play

and as far as I see... your have your favorite NONE lag server to play on

[shrewd ferry]

I get that you are not able to when banned for hacking

But lets say someone got banned in an argument

Doesnt really seem that fair

[blissful herald]

Well you where here advertising other servers, if you have not read the Rules, please feel free to re-read them

same like we would expect other servers ban players on their server advertising others

[shrewd ferry]

You guys really do not believe in second chances, If I knew yall were so harsh I would turned my chat off for good

[blissful herald]

Does it not let you appeal again or what...

on site?

[blissful herald]

Can you make it as Mute appeal?

and explain your situation, well your ban case

[shrewd ferry]

Thank you, I apparently have 2 mutes, no explanation, but what ever it is, my chat is off for good not taking risks, il use one of them for appeal

[robust harness]

how long have i got wait as wanted play before i went work

[blissful herald]

when ever the admins gonna be around

we all are in tifferent time zones, so I dont have ETA

[shrewd ferry]

Just send it, again thank you

[tender kiln]

when next wipe for Eu long

[noble urchin]

@blissful herald can you see appeal#ba9404

i am not play in usmondays!but i have a play whit hacker when i join eu main

[manic delta]

@blissful herald please help me, they just banned me once, I didn't play with cheats and I didn't play with cheaters. now the discount is due to the hack

I do not know what to do.

[noble urchin]

i am not play in usmondays!but i have a play whit hacker when i join eu main

no one can help me？

[vapid pulsar]

keep making tickets about the server lag on the 10x no one replys

[ocean thistle]

!appeal

[marble mantle]

Hey, @noble urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

#network-support-old tickets?

[manic delta]

!appeal

[marble mantle]

Hey, @manic delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble urchin]

@ocean thistle i make appeals but its play with hacker,idk i am not play in us sever.so its vpn ban？

[ocean thistle]

If you made an appeal then you’d have to wait for a response

[noble urchin]

i just want know what happened fo me

[junior vine]

Maybe someone will answer on my ticket?

A day passed, but no one responded to my appeal.

@ocean thistle

[ocean radish]

any admin come here now

get me some support

[raven mist]

Ask nicely maybe

[ocean radish]

can you please

just shit mad cause some bullshit just please get me some support

[raven mist]

Might want to state your issue so they can already get you in the right direction

[ocean radish]

well they cant without me explaining so mind your own business

and i wanna do that by talking not writing

[raven mist]

[ocean thistle]

!steamid and I can take a quick look momentarily

[marble mantle]

Hey, @noble urchin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

на растории вайп глобал или мап вайп?

[ocean thistle]

I can see it's been forwarded to your admin to review. Thanks for your continued patience

[junior vine]

How long do I still need to wait? There's a wipe coming soon and we'd like to play on it.

[ocean thistle]

The standard response time are 1-3 business days more or less depends on the admin's (who's in charge of your appeal) availability

[junior vine]

Is it possible to change the administrator? After 3 days my ban will be automatically lifted)

[ocean thistle]

No sorry, and I probably won't get your hopes up in it being accepted

[gloomy root]

Where can i report openly cheating?? (SEA Main)

[lyric basalt]

!ticket

[marble mantle]

Hey, @gloomy root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ripe sleet]

Hello, where can I file an appeal?

[lyric basalt]

!appeal

[marble mantle]

Hey, @ripe sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble urchin]

@ocean thistle 76561198372391939

ty

[junior vine]

@ocean thistle my friends also wrote an appeal. Is the same administrator assigned to their appeal?

[lyric basalt]

!ticket

[marble mantle]

Hey, @gloomy root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

And do not call out them in chat

[noble urchin]

@lyric basalt guys can you see my banned fo what?

i am not play in us Mondays but now i join eu main i get play hacker in US Mondays

[lyric basalt]

!appeal

[marble mantle]

Hey, @noble urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

Make an appeal

[noble urchin]

i make and i want know what happened fo me

[lyric basalt]

!steamid

[marble mantle]

Hey, @noble urchin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble urchin]

76561198372391939

[noble urchin]

[zinc delta]

@sick swan or @wind sinew you need help?

[proud slate]

Need a staff member to look at a clip of a hacker on rustoria sea main? dm me

[ocean radish]

i need an admin please cause my ban was bullshit

[true belfry]

!report

[marble mantle]

Hey, @proud slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[true belfry]

!appeal

[marble mantle]

Hey, @ocean radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean radish]

ive done that

i wanna see some proof that we broke group limit

[gloomy sparrow]

@sick swan how can we help?

[sick swan]

Ahh yes sorry

its somethign related to a ban

[gloomy sparrow]

Please describe your issue here?

[sick swan]

Is it possible to talk with someone?

i can wait till later if people are sleeping

[noble urchin]

i am not play in us Mondays but now i join eu main i get play hacker in US Mondays

@gloomy sparrow can you help me?i make appeal and waiting,but i don't know why i be banend

[ocean radish]

my appel got denied and i wanna see proof that we broke group limit if not fucking unbann me and my 2 friends we are 3 people not over 6 wtf

[gloomy sparrow]

Could you please describe your issue here before i drag you since it might be something that i cant help you with

[gloomy sparrow]

The reason of your ban should be in the disconnect message

[sick swan]

It becauase its been denied and i dont understand what more proof i could provide to prove my ban reason isnt true.

[gloomy sparrow]

No reputable rust servers will ever show you proof

[gloomy sparrow]

^^

[ocean radish]

lol then its an invalid ban this is bullshit

[gloomy sparrow]

So you feel that someone is abusing their power?

[ocean radish]

yep

[sick swan]

????? So could you help or?

[gloomy sparrow]

Well if that is the case please report it to @balmy cypress or @neat pumice and they will look into it. Also please don't waste their time and they take these kinds of reports very serious

[noble urchin]

that tell me play with hacker,and support web ask me be banned fo US Mondays,but iam not play in us Mondays

[gloomy sparrow]

If your appeal was denied then the ban will remain

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @noble urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean radish]

i wanna speak to the admin that banned me and my friends to see how they came to the situation that we broke the rules cause its bullshit

[sick swan]

Im trying to ask you a question what more i could provide for my ban appeal

[gloomy sparrow]

#support message

[gloomy sparrow]

What did you get banned for?

[sick swan]

Selling cheats and i have fully proved i didnt

[ocean radish]

tell one of them to drag me to speak then

[gloomy sparrow]

I don't know if they are online rn

[blissful herald]

If you made a appeal and it got Denied, then thats Final answer

and as Plate said, we do NOT provide proof, so players can NOT go around them next time

[ocean radish]

i wanna see the reason why i dont give a shit about final answer cause its bullshit cause people get mad that we took theyr m2 and shit

[blissful herald]

you not going to see reason

[ocean radish]

lol great support

[blissful herald]

well your reason is breaking server rules

[sick swan]

@gloomy sparrow

[ocean radish]

we didnt

thats the fucking thing

[noble urchin]

1hours later wipe,but iam banned i thing it's vpn ban ！

[blissful herald]

people can get as MAD as they want, if they want they can Report as much as they like, we would not BAN anyone without solid proof

and its not like you got Perm Ban

[ocean radish]

we were on an roof of an base that was getting raided and we counter that and killed the raiders and they got pissed cause we did that and now were banned for that i guess

i wanna see proof or something cause its fucking bullshit

[blissful herald]

again, we do not provide proof to players

[ocean radish]

is it cause i authed on an turret when there was no tc or what

i wanna know why

[blissful herald]

Just don't team with more than 6+ players on that server and you will not have issues in future

[ocean radish]

we didnt team for shit

we counterd and got banned nice server

great job

[sick swan]

@gloomy sparrow hello??

[gloomy sparrow]

Did you get a response on your appeal?

[sick swan]

Yes but i want to know what more proof i can give for next time

its been 3 year since ban so it kinda hard to find more

but i need to know what i have to find

[gloomy sparrow]

Well if your appealw was denied then your ban will remain

[sick swan]

Yeah no shit, brother you have told me this twice but surely i can apply some time. Otherwise i would like to report the admin because this is a joke, i have provided everything to shot it, and told him im willing to talk and show anything on my pc

@gloomy sparrow

[gloomy sparrow]

#support message

[cold fiber]

<@&274971100184576010> Hello administrator, my appeal ticket has been approved, but I am still unable to access the server. Could you please assist me in investigating this issue? Steam ID:76561199509237864 Appeal#bbdf55

[sick swan]

Can you help me with what else i need to provide

[gloomy sparrow]

As i have stated several times if your ban appeal was denied then the ban will remain and if you feel that someone is abusing their power please report it.

[noble urchin]

how long the amin can help my appeal#ba9404

[ocean radish]

2h

[sick swan]

As i told you aswell i can appeal in the future so i want to know what i can do for future appeal

This is what i need answer to: What proof do i have to provide for my next appeal that wasnt in my current one

[blissful herald]

wait 10min and try again

[ocean radish]

i wanna see how the admin that banned us came to the conclusion that we were over group limit we werent teaming we were fucking countering

[gloomy sparrow]

I'm not an admin so i have no idea what your situation is but i would recommened providing as much relevent information as possible

[blissful herald]

Wait 10-15min then try joining again

[sick swan]

Can i talk to an admin so they can tell me? This is what i have been asking. Im sorry if i didnt get my point cross properly

[noble urchin]

thanks your help let me have a good wipe

[blissful herald]

!steamID

[marble mantle]

Hey, @sick swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gritty lichen]

I submitted an appeal through the website, will I get a notification after it has been reviewed or do I need to keep checking it to see the results?

[sick swan]

Thanks but i think Monologic is assisting me now

[blissful herald]

ok

[noble urchin]

hey the appeal and you tell me waiting 10-15min can join sever but now the Disconnected:You are banned from this sever Appeal @bans.rustoria.co

@blissful herald what happened omg

[blissful herald]

its your Provider giving your how to say Nicly crap IP

[noble urchin]

ok i change

[blissful herald]

OR what ever free VPN you using, would suggest changing it

and wait 15min at least before joining

the MORE you spam connect the more you will need to wait

[noble urchin]

yea thans for you answer

[robust harness]

Hi has my appeal been done yet

[hexed nimbus]

did you get a dm yet ??

[robust harness]

Nope

[hexed nimbus]

then no 😂

[robust harness]

Been 5 hours that’s all no need to be a dick

[hexed nimbus]

1 to 3 days is standard

not a dick just letting you know that if you didnt get a reply its not looked at yet how is that being a dick ?

[robust harness]

Cocky then no I was just asking

[cold fiber]

Still can't access the server, please help me check

[fringe tree]

If you spam connected it may have caused some issues

[blissful herald]

wait now 15min, then try again

[cold fiber]

okay

[fickle peak]

hello could someone help me with the vip transfer?? thank youu

[vagrant lily]

How to download maps?

[fringe tree]

!map

[marble mantle]

Hey, @vagrant lily

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[fringe tree]

Well, it needs to be voted on and whatever the winner map is it'll become available in #oldserverinfo

[crystal prism]

Where is the map downloaded

[broken wigeon]

need support majorly

[vagrant lily]

Okay, thank you, but it seems that there is no download address for the map provided

[fringe tree]

Just a moment, I may have made a mistake

[lyric basalt]

Please make #payment-support ticket

[lyric basalt]

Just wait for your response on appeal. Typing in here is not gonna speed up process

[shrewd hatch]

Is Eumaines going to be updated?

[broken wigeon]

its almost wipe and 3rd day of my ticket

[crystal prism]

Where can I download the map

[broken wigeon]

^

[vagrant lily]

Please help me, thank you!

[fringe tree]

I'm looking into it actively

[shrewd hatch]

Is Eumaines going to be updated?

Is Eumaines going to be updated?

[noble urchin]

@shrewd hatch 怎么了柴犬

[shrewd hatch]

我在等eu main更新

[fringe tree]

What server did you want the map for?

[noble urchin]

10点更新 我节点ban9点解开还进不去服务器

[vagrant lily]

eu main

[shrewd hatch]

ok 来yy交流下不

[shrewd hatch]

me too eu main

[fringe tree]

The link below should allow you to download the map

Linked below:
https://rustmaps.com/map/0f68962e16a148bcab27be7f635471bb

[vagrant lily]

This website is unable to download maps

[fickle peak]

allready did ive been waiting for like an hour or so

[lyric basalt]

there is a limited amount of poeple that are able to deal with these types of requests in order to safeguard your information

[fringe tree]

@vagrant lily It should be available in #wipe-feed

I'm not seeing it pop up so it may be possible there isn't a map download

[night harness]

@lusty basin when wipe

[gloomy sparrow]

#wipe-feed

[acoustic acorn]

why isnt @signal solstice restarting

[summer crypt]

best admin on the server @lyric basalt

[fringe tree]

#oldserverinfo

[near halo]

gang gang

[lyric basalt]

Thankssssss

[summer crypt]

https://tenor.com/view/yes-gif-23314931

[cinder olive]

https://tenor.com/view/jhin-200t-wisteria-leagueoflegends-povyourefuckingdead-gif-21444502

[fickle peak]

main not up yet?

[near halo]

What is us Monday Map?

[summer crypt]

https://tenor.com/view/steal-stole-thief-robbery-metallicman-gif-4885184

[fringe tree]

Should be available in #oldserverinfo

[nocturne hatch]

!cancel

[marble mantle]

Hey, @nocturne hatch

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[blissful herald]

#payment-support

[atomic flower]

bro

pls payment see

[fringe tree]

#support message

[twilit urchin]

@marble mantle getting kicked insta from hacking when i loaded into server, but i should not be banned for hacking. please help

[full bobcat]

we are in the same team

[fringe tree]

!appeal

[marble mantle]

Hey, @twilit urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Please make an appeal

[fleet anvil]

Slots opened by like 300 but my queue didn’t got any shorter??

[fringe tree]

We don't intervene with the queue typically and the slots process is automated.

[twilit urchin]

@marble mantle it says that i was banned 12 months ago, but i could play yesterday. why?

[fringe tree]

Are you using a VPN?

[fleet anvil]

Yea I know but just don’t the queue get shorter if slots open up?

[twilit urchin]

no i am not using vpn

[fringe tree]

Quite frankly, I'm unsure why it didn't get shorter. May just have trouble considering it's a lot of people still wanting to get in

[fringe tree]

!appeal - Please head to the support page and make an appeal

[marble mantle]

Hey, @twilit urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fleet anvil]

Hm okey : (

[full rose]

In rust can you hit a turret through a chain linked fence with a wooden spear

[full bobcat]

why i was playing in sea main but i was banned in us mondays but i have never played in us mondays

[fringe tree]

Answered in #general

[fringe tree]

!appeal - Please make an appeal and we will try to look into the situation as possible.

[marble mantle]

Hey, @full bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twilit urchin]

@fringe tree just bought vip so if its going to take days for the ban to appeal please give me my money back from the vip .

[fringe tree]

!vipissues

[marble mantle]

Hey, @twilit urchin

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fringe tree]

The staff team are always looking into appeals and tickets. Working vigilantly and fast, we hope to reach your ticket soon as possible.

[jade junco]

There is 1 person left in the queue. I have not been able to enter for 1 hour. ?

[full rose]

How do you hit a turret through a chainlink fence with a wooden spear because I keep hitting the fence

[fringe tree]

Answered in #general

[grizzled river]

20 minutes after ticket was created still have no answear

[fringe tree]

It may be possible that there may be some personal network issues. Either you could wait or reconnect

[grizzled river]

server already wiped i payed money and cant play

[fringe tree]

Tickets vary on the workload on an Admin. If it's an appeal it takes 1-3 business days.

[jade junco]

Will I wait in line again?

[fringe tree]

It may be possible, there is no grace period if you do leave the queue. Meaning you'll have to wait again

[primal totem]

I just went offline for a while and couldn't enter the game,
,id76561199409086835

[fringe tree]

However, I'm pretty sure it really is hte only option

[fringe tree]

Couldn't enter the game?

Are you EAC banned?

Or you couldn't enter the server?

[primal totem]

No

[grizzled river]

I was gifted a vip but it didn't show up and I have to wait 1-3 days for a response?

[fringe tree]

Ah

[primal totem]

i couldn't enter the server

[fringe tree]

Payment support tickets vary in time, only select few people can handle those.

Refer to this message: #support message

[fringe tree]

Why?

What did it say?

[grizzled river]

super funny

[full bobcat]

i have maken an appeal yet

[primal totem]

connected:hack,butI just went offline for a while and couldn't enter the game.

[fringe tree]

Are you using a VPN?

[primal totem]

yes

[fringe tree]

Okay, thank you. It takes 1-3 business days. We hope to reach your appeal soon as possible. Check on the support website ever so often to see if there is a response

[fringe tree]

This may be the reason why, head over to #network-support-old. Alternatively, if you were hacking then you would make an appeal.

[full bobcat]

but it was amazing

i have never played in us mondays

[jagged pendant]

Will there be an expansion of slots on the medium server

[fringe tree]

!slots

[marble mantle]

Hey, @jagged pendant

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[twilit urchin]

@fringe tree can you join call

[jagged pendant]

!slots

[marble mantle]

Hey, @jagged pendant

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dire torrent]

guys isnt it vorbitten to buy a base for real money

?

[fringe tree]

Yes.

[fringe tree]

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[graceful chasm]

Eternal do u go to school bro

[fringe tree]

I just finished up actually

[graceful chasm]

Crazy

[fringe tree]

If you want to chat, lets take it to #general

[dire torrent]

so apperantly on rustoria Us low pop E1 bought base

[fringe tree]

If you can, please make a report.

[dire torrent]

I leaved team because of that

[fringe tree]

"The selling of in-game services or resources for real world currency is not permitted. This includes the advertisement of such services in chat."

[dire torrent]

where do I do that

[fringe tree]

!report

[marble mantle]

Hey, @fringe tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Follow the link below

or make a ticket in-game

[sturdy pewter]

we did not do anything Bene is just trying to destroy our team

[dire torrent]

I have screnn shot

[sturdy pewter]

we got screan shots too

[fringe tree]

If the ticket is false and there isn't enough evidence supplied, the report won't go through.

However, if you're caught in the act of purchasing a base for real currency there will be consequences

[dire torrent]

i post the screen just wait

[charred hare]

you can fake screenshots we did nothing

[dire torrent]

gonna have to find it

[sturdy pewter]

we did nothing

[dire torrent]

you bought it

[sturdy pewter]

no?

[charred hare]

Nope

[dire torrent]

Eternal text me in private chat

hat to plur out the numbers

im have the screen

[sturdy pewter]

Plur out stuff is bcs you want to hide the truth

[dire torrent]

i you want youre number be seen no problem

[fringe tree]

As stated previously, if it's wrong @sturdy pewter nothing will be done to you. There are tools we have to investigate this sort of case.

And Bene, I don't have access to tickets or appeals. Please just make a ticket and we will review it soon as possible.

[dire torrent]

i will

should i just wait in support room

[charred hare]

Now he says he wants to publish our number so he's threatening to do it

[dire torrent]

no thats why i hat to make a black think

so i cant be seen but youre team mate says that it is like this because its fake

[charred hare]

your talking so many shit

[dire torrent]

the truth will come out

[charred hare]

yeah it is probebly

we see

[dire torrent]

yex

[fringe tree]

Nope, its fine you don't have to

[dire torrent]

but i will

they lie so hard 🤣

[charred hare]

no you see the truht

[dire torrent]

have die screens wo ihr es gekauft habt

warum lügst du?

[charred hare]

lüge nicht

[primal totem]

I can't find my record of being banned, but I just can't enter the game. Why, I'm not banned, but it shows connected: hacking. My ID76561199409086835

[fringe tree]

!appeal

[marble mantle]

Hey, @primal totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy pewter]

!appeal

[marble mantle]

Hey, @sturdy pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite current]

Hello I just got banned and I sent an appeal to support, can you guys look it up for me? Thanks.

[thorn forge]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose rose]

!appeal

[marble mantle]

Hey, @rose rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon sail]

in how many hours is us med wipe

[polar quartz]

Is it possible to see the map before the wipe?

[worldly prairie]

What should I do if I have a VIP on the server but I’m standing in line?

[hexed nimbus]

#payment-support make a ticket

[supple owl]

does us small have map vote?

[worldly prairie]

will take a long time to respond?

[full rose]

In rust can you hit a turret through a chain linked fence with a wooden spear

Can someone please show me a video on how to hit a auto turret through a chain linked fence with wooden spears

[small lion]

any admin on

[finite current]

Just got approved. Thank you admins for the amazing speed!

[craggy vale]

me and my friend were banned without reason, we just started to play and pay to skip the queue, how to get fast response? We want to play but can't 😦

[last sparrow]

how do you see for what server you have vip?

[craggy vale]

it says Hacking, but i'm not a hacker at all and it's strange

[rocky harness]

<@&874995535881326632>

[full rose]

Can someone please show me a video on how to hit a auto turret through a chain linked fence with wooden spears

[torn heart]

!report

[marble mantle]

Hey, @rocky harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[full rose]

Why is nobody answering ong imma crash out bro

Can someone please show me a video on how to hit a auto turret through a chain linked fence with wooden spears

[torn heart]

don't think you can

[rocky harness]

i opened a ticket

brother just check

he is cheating for too long

[full rose]

Yeah people keep telling me I can and the Internet say I can to

[rocky harness]

he shooted triple head all from 64m

[blissful herald]

you could at some stage, did onces like 1 player waits the turret other spears

or you really need to like have the foundation high I think so you can sit sort of under it, maybe they changed that by now

[shy remnant]

Tickets are being look asap, please remain patient while we conduct investigations

[torn heart]

don't think you can anymore though, pretty sure the spears dont go through the fence anymore

[blissful herald]

then I guess it was changed in last 2 weeks or so

[sour pilot]

what do i get if i boost twice?

[rocky harness]

he got 1 vac ban too in steam

[shy remnant]

That doesn't necessarily mean they are currently cheating

[rocky harness]

i have proof

[shy remnant]

Then post it in your ticket and wait for a reply