#support
1 messages · Page 487 of 1
I want him to get banned in your discord too bc I was trying to recruit and I asked for his profile in steam and he send me s.team link. He might scam some1 else like that, luckily I was aware.
ADMIN LOOK AT MY TICKEt
send me a screenshot in DM of that
hello?
@visual hemlock Hello?
@blissful herald yes i created a ticket of these cheaters
i want them off the server!\
It will be looked into it, if you made one
bruh how long
why bannd for hacking?
I don;t know
cant leave anywhere without these bozo instant killing me
you not the only one who making tickets, so the guys will get to it
man nah ya mute players in a heart beat but cant get to tickets quick enough
common man do everyone a favor and look into it

he admitted he has scripts and quoted "its not cheating using scripts"
We have chat mods and filters who mutes instantly - two different things
one thing is just yapping in chat and winding others up that they cheat/script and other thing is actually doing, not saying there might be no truth there, but would not listen to rust playing in in-game chat, if you believe all what they say, I would recomment to turn chat off in-game
help me bro
am on Phone, I can not load into Rust on Mobile
nope their using cheats my team and i can confirm their cheating along with other in the server
as I said, if you made a ticket, please be patient and it will be checked
this is crazy
I cant connect the sever for hacking
"offcial"
Hey, @merry fox
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
stay banned nobody wants a ban player back
f the ban appeal time is 1 to 3 days, then do I lose all my things for something that didn't even happen?
Appeal #0eb1de
Wait 15 mins and then you should be good to join
@lyric basalt hello man can u help me too? i do a ticket on website but no one did nothing pending for 9h, when i try to join i wait a bit and then before to join in i got disconnected for hacking on 2 accounts
If its appeal Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
broo thats a lot like i got banned for nothing that i do wrong and i been bantch like thats not fair
thats crazy
for one of your s plugin or anti cheat misstake i need to pay
yo bro i made a appeal for my ban can you check it pls
its a weekend, standard response times are between 1 and 3 business days
!ticket
Hey, @lusty jewel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @lusty jewel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Please wait patiently, admin will reply to you asap
ok
banned for cheating?, im confused
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
my account was banned for cheating, please wake me up
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I'm struggling with an issue that i do not know the answer to; Whenever i try to connect, the game goes into asset warmup until it reaches 4900-5200 / 11* * * - Then it crashes.
I tried updating my graphics card, starting steam in administrator, reinstalling the game, verifying files, restarting my pc - I am slightly confused
As it was running perfectly fine before.
Any help with this?
!appeal
Hey, @robust ledge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
make the appeal the dont take it over dicord
Hey there, this should now be solved and you can connect
76561199061592709
If you don't mind, sorry for the ping - But do you have any solution for my issue aswell up top?
Your appeal has been approved. You are no longer able to add to the appeal. what does it mean ?
that you can eighter join again or your perm has changed to a temp you can see it by trying to join
Hey there, it looks like you've already tried most solutions that I would of suggested to fix your issue. The last thing I can think of would be to check your settings and make sure you have "Optimized loading" set to off.
Much obliged, i'll give it a shot
@thorny dune They unbanned us, but they still won’t let us onto the server
!steamid
Hey, @stone halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
yo man i got ban for association but there is no cheater in my team and my teammate can steal play so can i have a reponse aout that ?
!appeal - It’d be best to make an appeal to get your response
Hey, @sharp axle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Unfortunately, I’m unsure of the ban reason. However, I hope we can find a reason.
got kicked and said cheating but im not cheating
Make an appeal
where
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Good morning, would you mind checking my account for the association hacking false ban? It's the last day before wipe 
It's still up and saying 3D 15H left on the ban. This did occur after I was on solo, countering a 6 man team raiding me. I really need to get on to see what's left of my base.

Looks like your appeal just received a response 

Thank you very much 
I have to wait abit then try to connect, right?
How to get rid of cheater seller? he is selling cloth and fertilizer (both in same time - SO IT IS NOT USUAL CLICKER!!) in 0.001 sec all.
can you do something about it?
!report - If you suspect a cheater, please make a ticket along with an F7 report.
Hey, @modest gull
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Guy's i make a report on EU 3x can u check!
3rd report on this month same guys for teaming...
and always got that respond "they not , they shooted each other too
dont be blind please , they always did this cuz if they shoot each other they cant get punished
how long does it take for support to respond?
I'm sorry to ping you again, but tried connecting a few times and the ban is still there ingame. Pls help 
I've managed to troubleshoot the issue. I found out that the main cause of it is a metadata / mesh incompatibility with something from my end. I have yet to figure out what exactly. But, in the event that this error occurs to someone else, this is what i did to fix it.
-
- Clear Download cache in steam, to do so - You follow this; Click the steam icon (Located in the top left of the app body) > Settings > Downloads > Clear Download Cache (Depending on your settings, you may need a parental key)
-
- Open Steam > Rust > General.
-
- Go to launch options, paste the following parameter;
-high -maxMem=X -malloc=system -force-feature-level-11-0 -cpuCount=X -exThreads=X -force-d3d11-no-singlethreaded
-
- Restart steam.
-
- Launch the game.
This also helped my game load in faster, and fix the issues that occur in game relating to fps
Hello, what did you need help with?
Reports vary on the workload of Admins while tickets can take 1-3 business days
Hey, @fringe tree
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
We hope to reach your report soon as possible. Make sure to include much evidence as possible in your report
i submited a ticket on a site
Ban is gone now, thank you for the help everyone 
Okay, we hope to take care of it as soon as possible!
Wdym you need support for your channel?
Not necessarily a time that they will get back to you 
Wishing you the best in your endeavors, regardless!
I NEED SUPPORT FOR MY STREAM
What support?
Come support it
This is not the place for that mate
ohhh
Steam can be a bit delayed
@prisma sandal Your ban will remain.
hey i was trying to play us long and when i joined it kicked me saying hacking and i just reinstalled the game after taking a half a year break
same
and no one fix this problem really soon
so u need to wait 3 days for them to check one easy thing
ok
!appeal
Hey, @cursive geyser
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please make an appeal and we will try to reach your ticket as soon as possible. It takes 1-3 business days.
Hello, I have a problem that I can't join the servers, do you know how to fix it???
disconnected connection attempt failed
It may be as simple as restarting your computer and trying to login again
How long have you had this issue for?
for a month, but yesterday I also played on this server, I was looking for a solution on the Internet but I can't find it
@fringe tree
Do you have a VPN enabled or poor connection?
Because it may be a network issue at that point
but I have several servers and I reset the internet and it works normally, I don't use VPN @fringe tree
So when you connect to other servers does it have the same issue?
Hey, @fringe tree
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
I did
At that point, I'm pretty sure it's a network issue. If you're struggling to connect to any server then I would suggest making a #network-support-old ticket. They may have some other solutions 
How do i report a cheater on your server?
!report
Hey, @serene sinew
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I can't write to them, I tried and it doesn't work @fringe tree
What happened?
It opens a channel and you should be able to communicate with someone to help you
I tried, I can't open the channel, a window pops up saying I can't access rust.
so no one will help me :<
In the Discord it should pop up the channel, I'm confused what you mean you can't access Rust. Could you elaborate more?
You should be able to exchange messages in the channel
what discord should I write to them?
After the channel is made in #network-support-old, state your issue and ask for any additional input. The channel should instantly ping you when created 
Server Effected:
Issue:
@fringe tree
what should I write here?
Whatever your issues with the server are. Does it give you any message when you try and connect besides what you stated?
no
Just let them know all the information you can provide in the ticket please.
LOL I GOT BAN FROM HACKING

@thorny dune
Will be with you in just a second
@thorny dune i just tried to join eu long server and when i done login it says i got banned because of hacking lol can u help i dont use any hack
I've dragged you, are you able to hear me?
helle we can report a cheater on the discord ?
I moved you in the voice channel while you were there but you didn't respond. This should now be fixed however and you can connect.
@thorny dune
im banned for hacking trying to join rustoria us main
it said disconected :banned hacking
!steamid
Hey, @dry trout
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Your issue should be fixed now and you can connect to our servers
bro i waited to login 4 hr i was already in
should i try login again wtf
i cant wait another 4 hour man its server fault
Yes it's fixed you can login now
@thorny dune im banned for hacking trying to join rustoria br main
it said disconected :banned hacking
same to me i was done join to server
i got banned now i cant login because there is 150 people ahead of me
nice servers man ow yeah need wait another 4 hr
you know what im not playing its their fault not mine
@thorny dune thanks
!steamid
Hey, @neat pivot
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I understand you are frustrated but this is an unfortunate affect of how IP's work in general, it's not your fault but also not ours and while it's annoying that you waited in the queue to find this out, it has now been fixed at least. I wish you the best of luck with the rest of your day wherever you choose to play 
76561199038491753
Thank you, this should now be fixed and you can reconnect
thank you
From what I see in this screenshot, I assume that you were banned for playing with hacker?
yea but it was an lfg roup
It does not really matter where you found the players from
You are not immune to punishment simply because they are new teammates of yours
guys my brother was banned ages ago for ban evading because i cheated on my account they then banned my brother for ban evading and he appealed and was denied. i get that the admins probably deal alot with cheaters lying to get themselves out of a ban but he wasnt even able to provide proof to them before they denied the appeal. he has played the game for 4 years and has 8k hours and recently been invited to OT with he cant join because of his ban even though hes never cheated a day in his life on any game, again i can provide all proof that it was MY account and not his
hello i got banned for hacking and i was playing normal all the time how i can remove the banned from my account
What should I do if I received a ban for playing with a cheater, but I really don’t understand what happened? What kind of cheater are we talking about and I haven’t seen any proof, any usernames (we added newcomers to the village who lived near us, maybe we don’t know something about them). The appeal was rejected without explanation. As far as I understand, the admin doesn’t care about this project? we were playing with a village, raiding, no problems, and then bam I was banned for playing with a cheater..... At the same time, half the group was unbanned, but several players were not. Trash
We’re do I link my account
disconnected come to discord.gg rustoria luke?
Link your accounts to get special rewards in-game.
You messed it up for your brother
!banappeal - make a ban appeal and admins will shortly look into it
Hey, @hushed bear
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
where i make a tickety
I’m trying to make a clan called LOT on the website and I was wondering if that name was taken
https://rustoria.co/support you can make a ticket/appeal on the website:)
!banappeal
Hey, @peak mason
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how often does global wipe occur on the server?
how often does global wipe occur on the server?
that is, the wipe of the map and the global wipe occur simultaneously
Ok, thanks
!report
Hey, @fast totem
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
how do i see the results of my ban or mute apeal?
is there an admin free need someone asap
What do you need help with?
can you dm me as need to send couple screenshots @boreal thistle
I would most likely not be able to help you direstly.
Tell me what is the problem and i will try to direct you in the right way.
someone is claiming to be an admin for you guys and offering free vip
That is a scam!
i know its a scam i was letting you know
sadly we can't do much on our ends, just block them and report them to steam please
already have and am now tracing there ip and anyother info relating to that profile
"Content creator for fivem as well as a rust admin for V6 nation i also make YouTube videos too with everything from modding games or just trolling https://kick.com/callumgames28" Good thing to say as a supposed 'content creator' i guess 🙂
hello staff could i talk to someone who handles vip change?
You should make ticket here:https://discord.com/channels/274965952116817920/883058174570135572
ty
??
hola, puede ser que no aparezcan autos en el mapa?
ive been baned for playing with hacker and got a anti cheat code
can someone help non of my team ates were hacking and i just got my laptop ive only downloaded games so idk why i would get anti cheat
i sent an appeal on the website too
You mean a gameban?
No but whatsup
me and my team got banned from playing with hacker when none of us where cheating
One of your teammates probably has a cheating ban. Make an appeal is all you can do i'm afraid
okay
!appeal
Hey, @odd oar
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @stoic dust
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
what rewards do u get for linking your account
if you play on our modded servers, you can type /kit in the chat and preview the kits to see which rewards you can get for whichever account you want to link. if you play vanilla servers, there are no rewards for linking your accounts
!report
Hey, @mint flare
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey, some guy are spamming N word in EU RTG chat, can you do anything against that ? names are : "[slimjim]short" and "Rick Grimes" ( i can't repport on website because training ground is not showing in server list )
To report a player it should still be assessable on the website. You can attempt to make an in-game report
i've been banned for cheating when i was using zen
!ticket
Hey, @terse ibex
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @quaint python
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @teal python
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @teal python
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @flat slate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket - @warm pollen
Hey, @warm pollen
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
My ticket still hasn’t got a full response yet
They replied but haven’t said anything
Like what is this I’ve been waiting forever literally
@dawn crypt you can utilize the #oldserverinfo to directly connect to the servers!
Was this a report on a player or an appeal?
It was an appeal
Appeal #bf87ba
It’s still pending he asked for proof but I can’t send any ss or anything to show proof threw the appeal so I wrote most of my response explaining the situation
Unfortunately I can't handle reports, however, I would advise creating another appeal and attach / link the images.
Wishing you the best and hope to see you on Rustoria servers again 
I believe my perm ban from rustoria servers was unfairly placed and I feel like someone should talk to me about my ban and hopefully we can get it reversed.
!appeal
Hey, @fiery scarab
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I already tried that I was banned for a gameban and once the 180 days were up I appealed and they said I cheated in a drawing competition
which made me perm banned
To my understanding, if the appeal was rejected than that would be the final say. However, if you want you're more than free to attempt to get in contact with one of the admins. Wishing you the best 
which admin would be able to help?
I couldn't give a definite answer as I'm not certain who handled your appeal. I would advise asking an Admin via DM's and requesting information regarding it. Hopefully, you're able to obtain some input and insight on the situation.
I filed an appeal against my ban. My appeal was closed because I didnt reply to admin for a long time (actually I was so busy during that time that I forgot about it) Now I cant file my appeal again. What should I do? How to do it?
Forwarded to admin that answered you there
@lyric basaltit only shows Rustoria Admin, i dont know which one it is
But I know and I send that admin message
where is eu long
thx, can u tell me who the admin is? i forwarded it to him
Daily restart
Sadly but not, if he will need anything he wiill contact you
ok, i just want to reappeal my ban, i want the admin to review my account and data again, i want a fair result
xD He said I was a cheater and I did not cheat

You have to wait 2 years
To make sure
Come by my side wait
Cheaters play and we are banned 
Hey, @still solstice
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
when i was banned, i had less than 1k hours. i have been playing this game continuously now i have more than 4k hours and 6 months later, my account still has no ban or vac
No one here does us justice because you and I are not famous
https://steamcommunity.com/id/bandar_fahad/
He says I am a hacker and this is my account
xd
my neighbors kept coming to my door at night to harass me. they brought nothing with me. i killed them all night. then they reported me and i was banned for no reason
too bad i dont know any famous person
me too
xd
There is no famous person here to help us

<@&274971100184576010> We would like a solution to our problem, please
It's nice, let's have fun with the stupid game
the games poor anticheat system leads to unavoidable food and corruption caused by artificial anticheat
No need to ping us, feel free to appeal but if its already denied then its final
Have you appealed ?
Yes, he rejected me under the pretext that he had something against me
i forgot to reply to the admin message which resulted in my appeal being denied
Then its perm
xd
Yes i responded to you before that I messaged that admin already
How long do we have to wait so as not to disturb you?
all right
I told you that someone must mediate for us. Let us cry together 
see you van nice to meet you pro 😗
sry
nice to meet u
i need help from an administrator
我需要一个合理的解释
!appealcn
您好, @modest cobalt
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal
如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Why isn't it the player on our team who is banned that causes us to be banned
我需要联系co Eu long的管理员
与作弊者一起玩也违反了我们的规则。
没有鱼作弊者一起玩
没有与作弊者一起玩
why do i get kicked from the server for hacking when im not i just spawn in and get kicked
我需要co Eu Long 的管理员
然后被封禁
希望管理员出来,能够给我一个合理的解释
您需要创建申诉来与管理员交谈。 我们不接受不和谐的申诉
怎么找到管理员
没有电子邮件
请登录 Steam 并在此写下您的申诉
https://rustoria.co/support/appeal
管理员就这样无故把我们封禁 然后不出来解释吗?
我们不会无缘无故地禁止玩家。 如果我们禁止玩家,则有可疑事件导致了禁止的发生。 如果这是有效的禁令,那么管理员总是有证据的。 有时,这是由 VPN 引起的。 管理员不会在 RUSTORIA 上滥用权力,因为这是官方服务器@modest cobalt@odd salmon\
他进入服务器5分钟 然后这个球员我们不认识
什么是可疑事件?
这个球员5分钟都不可能会跑到我们的基地里
我不是禁止您的管理员,因此我没有有关此特定事件的信息。 如果您已经提出申诉,那么您将必须等待管理员回复您。 只有管理员有权做出决定。 另外,“与黑客一起玩”是临时禁令。
我现在就需要管理员出来给我个解释 而不是去申诉
我想问的是什么是可疑的事情?
管理员不在这个频道?如何联系管理员?
正如我已经说过的,我不知道。 我没有信息。 您必须等待管理员在网站上回复您
我的球队都不认识这个作弊者 然后我们的球队被封禁
!appeal
Hey, @odd salmon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Make a appeal and wait
不允许故意或无意地与黑客玩弄、逃避禁令或通过黑客的存在而受益。
https://rustoria.co/rules/vanilla
我们没有和黑客 没有和作弊者游玩 被封禁的这个球员和我的球队没有关系 也不认识
即使您不知道该人在作弊,如果您的队友或盟友在作弊,这也是违反规则的。 如果您向管理员解释您的情况,他们会考虑,但您可能需要等待
okok
yes you do
我们查询他的账号 他只进入服务器5分钟
we not going to tell you how we find things out, just stop playing with cheaters
or your next Ban will be VERY Long
They want to know because they were banned.
what are they asking to know?
we do not release information about how admins ban players
Because who is banned?
if they want to know who was banned for cheating, maybe an admin can tell you, but they will not say more than that
it is possible to unban
please send your Steam ID number
!appeal
Hey, @fallow sparrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
76561198969642452
okay please wait
the admin says you can ask the admin in the appeal https://rustoria.co/support/appeal and they will let you know who it was in the website when they reply
Can't you tell me who was banned?
i am not an admin so i do not know
ok
it is up to the admin who banned you. the best way to reach out to the admin who banned you is through the appeal.

!appeal
Hey, @fallow sparrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
你好 你是管理员么?
before getting banned, I was not on the team and was not registered in the closet
Where can I see the EU Mondays map
https://rustoria.co/maps if you click on the EU monday you can see what map won
Vote on which map you'd like to see next wipe.
@blissful herald我们是因为这个球员封禁的吗?76561199671147530
you do what ever you want with that player
@blissful herald do you have a adim in your team with the steam name the call Rustoria.co _Aqua
Scam, just block and report, don;t click on any links
ok ty
yes, I would recomment not to play with him in future, have a nice day
但是这位球员是Play with hackers 而且他也没有EVC@blissful herald
don't know whats EVC or you mean EAC
就是这位球员没有被永久封禁 steam也没有封禁记录
we do not issue EAC Bans, we server ban them and then I guess later EAC will Ban them
can i talk to an admin
If my ban was unfair and the company did not deal with me because they know that I am clean
!appeal
Hey, @still solstice
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
about what exactly..
I can see that you got a Reply already and it was Denied
so your Ban stays active and you need to find a diffrent servers to play on
My ban was unfair because I was suspended and my balance was ping 200 because I was playing with an American server while I was in Saudi Arabia and the admin thought I was cheating.
laaaaaaaaaag
Because I stop where I am
if you think so, ok
This is what happened to me
i just want to ask about somthing cant explain to be honest
little bit complecated
Feel free to DM me, but can not jump on voce call atm
hello i need some help i cant join the server
whats the disconnect message that you get when trying to join ?
that im hacking
!appeal
Hey, @crimson pelican
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i did it it says that i can play the server but it just keeps on kicking my
well if the game says you banned for hacking you need to make a appeal just wait a bit for data to sync and try the appeal again
yo, how can i contact any supports?
!appeal
Hey, @long wren
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
1
2
<@&274971100184576010>
если болт в турели он ломается?
connect mon.rustoria.uk:28024
If the rifle is in the turret, does it break?
no
Nope!
wtf
thx
thx
bro I enter and they disconecte me and says for hacking wtf help pls
!wipe
Hey, @cosmic phoenix
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
!slots
Hey, @foggy sail
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
hello, will there be any more expansion of slots on EU mondays?
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
as its at 900 dont expect more to openup
Hello! I ran into a problem on the Rustoria servers: after I log on to the server (any one), I get kicked off the server for the reason - Disconnected: hacking. I played very little on Rustoria's servers and without cheats.
Hello! I ran into a problem on the Rustoria servers: after I log on to the server (any one), I get kicked off the server for the reason - Disconnected: hacking. I played very little on Rustoria's servers and without cheats.
ID 76561199573170538
!appeal - Please make an appeal and include much information as possible!
Hey, @vast wyvern
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thanks
VPN ban 76561199382656996
!appeal
Hey, @fervent basin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
VPN ban 76561199382656996
Please make an appeal
The admins will get to you in the order that they receive your appeal.
So my thing is my brother is gbd and its impossible to unban me without blocking my brother to play
Thats why I wanted to talk to the kid about my ticket
Well, he isn't a kid, and he will get to you whenever they can if you have an appeal open.
us med
please make a ticket for this !ticket
!ticket
Hey, @lucid trail
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can someone please explain why my y 7 day ban appeal was denied when i didnt do shit
Didnt mean it like that lmao
All good man. Thank you for being patient, just going to take them a bit to respond with everything they have going on, but they will help you as much as they can.
no its denied but i just wanted to try to work something out because like he said its impossible to let me play and block my brother from playing if that makes sense
^
i paid too much money for this game to get bans for no reason can someone help me fix this
Ah, I see. If they have responded to you and denied the request, that is up to their discretion.
!appeal
Hey, @odd rose
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I get it i sent proof but still like its not my gb, thats why i wanted to join support vc and show my login history and just keep my brother banned
Cause he doesnt play official
Your brother messed up, they wont take the risk
they wont let me send another appeal they already denied the first one
If its denied its final
@regal bramble !ticket for the server that you are referencing, please.
@regal bramble !ticket
yalls admin sniffing glue or something i swear they ran out of brain cells. im done with rustoria
bots on x2 not walking fix
Alright, thats one way to talk to staff
!ticket
Hey, @regal bramble
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Apologies for not letting you be able to return to Rustoria. As Shenzy stated, we most likely won't take the risk.
thank you!
yo eternal
Yes?
is thete anyway you can check how much days the gb are
Look on the profile? 😄
So look on your brothers profile?
He should be able to tell when he tries to connect.
its not on his main
Its public info
Ok
Cause its at like 50 days
Was he gamebanned while on rustoria?
no
Soo you'll have to wait untill that ban reaches 180 days
Im crossed ip’d
I just don’t understand why im banned cause of my brother
It aint mine
hi, why am I being banned for hacking
https://steamcommunity.com/profiles/76561199576481319/
<@&274971100184576010>
Hey, @warm pollen
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Send me DM
Do you want to send a photo?
No send me private message where we will talk
!wipe
Hey, @crystal lodge
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
Who should I message about a possible active cheater on US Long?
!ticket
Hey, @pastel wren
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Please make a ticket
thanks
!ticket - @barren wasp
Hey, @barren wasp
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Any questions or concerns, please direct them here.
please there is a cheater in Rustoria 2x vanila.. name is south of the dark.. insane move with guns...can anyone check him?
Please make a ticket and report the cheater. Include much evidence as possible to accelerate the process 
/ticket
Hey, @barren wasp
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
How to turn back on Autodoors ?
tnx
@blissful herald Do i open a ticket somewhere or what? U kickbanned and said come to discord
Just dm him
okay
!steamID
Hey, @karmic lion
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199381861551
join Waitting for support voice channel please
My horse stuck right at barn, i just spent 90 scrap on it 😦
On rustoria mondays
Can i get help?
Thats a Rust bug, there nothign we can do there, F7 report as bug to Facepunch please
:((
<@&274971100184576010> PLS FAST
PLSSSS ADMINS
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
@blissful herald
MOVE
waited my 7 days says still banned playing with cheater when i never knew he was a cheater
Rustoria Admin
• 05/8/24 at 6:28 PM •
ADMIN
Hi,
7 day Ban for playing with cheater
Regards
what they but in my ban apeal
!steamid
Hey, @loud rock
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199353822280
Can you please wait 15 mins and then try to log in
ok
Is there a reason for getting stuck on receiving data everysingle time I IP connect at wipe?
Its starting to get aggravating
the ban just finished why still i cannot join server
76561198949109814
@lyric basalt
Can you please wait 15 mins and then try to log in
its been more than 15 min
but you are spam connectiing
no it has not been
what time i got unbanned?
10:07
so i wait from that time 15 min? or from now
yes ??
tell me which
From now
once we get unbanned wanna play ?
!report
Hey, @lucid wave
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can i join now?
You already tried 5 minutes ago, and it didn't let it in (as you already noticed)
When you keep connecting again and again it will just take longer
You are delaying this yourself
why does it work that way
now when i try on 15 min sharp it wont even work right?
Because it's cached
try @hybrid scaffold now
im loading in
que?
71
now 75 bc i got kicked
kicked?
why?
?
what server u joining
mondays
eu/ us?
@misty scroll shit^^
@hybrid scaffold gp tr4p dc
@queen silo i think u cheating budd
hahhahh yea cheat to dont see people
whys the 10x unplayable with lag again
i tried it and verified the game
give it a sec
if problem remain fix your PC
listen go somewhere else and troll , i havnt got time to talk to people like u
@ admin then
@misty scroll can u check if i am good now its been 15 +
@lyric basalt
Hey
is it teaming if i give some one my loot and ask for it back the next day>
Please stop pinging Admins unless it's urgent
@fringe tree
Appeals take 1-3 business days.
eternal my appeal finished they said wait 15 min then reconnect
its been 15 min can u check if i am good to join
.
It should be fine, if not then please privately DM an Admin asking for further instruction. Give it a little bit more time until you try and connect.
What server did you give someone loot on?
10x i didnt give yet just wanna know if its allowed
!rules - If you have a group of 6 or vice versa, the other person has 6, you can't associate with those people on the server.
Please see all rules for our servers at https://rustoria.co/rules
oki so no
Yes. It's a strict rule and probably would just leave it alone.
The rule is listed below:
The max team limit on this server is 6. This is a strict rule. You will be banned if you are playing with more than 6 players. You cannot roam/team/raid/ally/associate with any other clan/group/team/friend if you have the max members, or if your numbers combined are more than 6 members online/offline. You‘re not allowed to cycle clan members. This means you can remove a member from the clan. However, you cannot re-invite that same person in the same wipe at all. Members leaving also apply to this sub-rule.
but if theres 3people on one team and 3 on second team then its good?
You will be banned if you are playing with more than 6 players.
3+3 is 6
To my understanding at that point, it should be fine but at that point the you guys couldn't be allies if more people were added to either team.
It's ultimately your choice, but I wouldn't advise it just in case for both parties remaining safe.
how you know if i team? reports or
Admins are always watching and yeah, reports as well.
I will make sure to check up on you every once in a while to make sure you are following the rules 😄
can you see my steam from disc?
nana lets not do that
Just follow the rules and you won't be hearing from me again
Welp, I warned you
Told you, Admins are always watching..
Quite literally not an exaggerated statement.
well give it a few days youl forget that i ever existed
In a few days you'll probably be in my DMs begging to be unbanned 😄
OR, you will follow the rules and I will completely forget about you
How long is ban for teaming
Sounds like you are going to find out soon enough
No what you have to tell me
Wait does that work?
you can help me in the ticket pls
Tickets are currently being looked into, as always, so you'll get a response as soon as yours is reviewed
ok
Maybe
i bought my friend a vip for 5 days on rustoria mondays but he says that he doesnt has it, can i check somehow whether hes lying or not? i mean, can i check if he has a vip by having his steam id?
#payment-support fill the template with your friends steam ID too and guys can check
thnx
Unmutted pls <@&274971100184576010>
Rustoria.co EU Long.
connect long.rustoria.uk:28010
I wrote the word: "Poki" Not knowing that there would be any punishment I would incur on myself.
Steam: https://steamcommunity.com/profiles/76561198920856090/
!appeal
Hey, @odd sapphire
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please don't ping admins unless urgent please.
All right. But take off the mute.
You wrote the word with an a instead of o, which is a racist slur
Make an appeal, we don't allow appeals in the Discord please.
I'M NOT RUSSIAN. I'M FROM UKRAINE. I am against politics in the game, and I am not the aggressor of the country.
Additionally, as Schaadt pointed out, you said a slur.
why are people i invinsible
We don't allow any slurs regardless.
оk
Just please make an appeal and we can try to help you out from there 
I'm from Denmark. You said a slur in the chat which is why you were muted, not because of politics or whatever you are suggesting with this message
Okay, where do I file an appeal?
!appeal
Hey, @odd sapphire
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You were tagged in it up there
No, you didn't get me wrong. I fell for the word "poki" in the chat without knowing its word designation.
Regardless, please make an appeal. We will try to get to it as soon as possible. I'm glad you were enlightened that the word is to be avoided in the future. However, we can't further support you without an appeal.
You're more than free to make issue a report if a player tricked you into stating the word if you wish as well.
No problem. Wait.
Thank you
how to report a player?
I'm<unk> mor tan fri to make, issoue, a report if a player tricked ya into state, te rord if i uish as orl. 😄
!report
Hey, @hallow brook
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
What did you need help with?
@pulsar rock
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts in total.
- You have an account that is banned on our servers and are playing on another account.
We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.
accidently bought wipe vip for main instead of mondays.. can i refund?
!vipissues
Hey, @twin nebula
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
im banned for hacking which i didnt do. my acc was stolen and i got it back
i swear i didnt do it
!appeal
Hey, @limber turret
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
could someone help me i made a ticket because i bought vip got charged and havent recieved it about to lose my base cause of it😭
Please do not ping the Admin role unless urgent. Please make a report against the clan and include much information/evidence as possible. @still dragon
!report
Hey, @fringe tree
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!vipissues - Would also make a ticket for #payment-support
Hey, @broken wigeon
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
already did
but im gonna lose my base cause it timed me out and im not receiving it
There are only a handful of people that can help in #payment-support, unfortunately, I can't further assist you in this process. Best piece of advice I could give is trying to relaunch Rust and trying to connect to the server.
i already did multiple times
refund
rustoria sea main
!ticket
Hey, @wispy wind
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
any1 know alot about how server connections work i have 12k ping on rustoria us mondays and have some questions\
what do i do when i cant make ticket on your wabsite and it just says slow down and no countdown is shown
Make a ticket here #network-support-old
no, that's what's it's for
are you trying to upload a video?
well i uploaded a video but when i pressed "next" at the review section it just says slow down
its a player report
its the same for my friend
the video is probably too long, try to upload it to YT or streamable and paste the link in your ticket, it will work!
check dm please
someone will have a look at your ticket soon
ok i will try
first time reporting on rustoria i create a ticke in game than i dm you the proves
i made ticket, how long does it usualy take for someone to look into it?
You don't have to DM an admin for the proof, just include it in the report.
Thats appeals, not reports
Appeals take 1-3 business days while reports may vary in time depending on the Admins workload. If the report was made, make sure to include much evidence as possible.
Oh, it's?
Yes.
D: Sorry
Hello, I made a ticket
I need help I havent played in a while and I go to launch up rustoria long and Im banned for hackin?!?
We hope to reach to it as soon as possible 
!appeal
Hey, @west token
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please make an appeal and we will try to give you a response soon as possible.
!appeal
Hey, @west token
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
oh
Make sure to include much information as possible 
We hope to see you return back to Rustoria servers
There's a ETA for report responses?
Not necessarily, again it depends on the workload of Admins.
They're handling both appeals and reports on players.
We deal with tickets (reports) asap
Appeals might take up to 3 business days for an answer
1-3 days that is
Usually faster but it depends the situation
anyway I just submitted one
And the availability of the banning admin
what’s the rules for game bans
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts in total.
- You have an account that is banned on our servers and are playing on another account.
made a ticket 3 hours ago and noones even bothered to look at it whats the point paying for vip if i dont receive it and noone helps
i get to continue to sit in a queue
Though we greatly appreciate your support along with the community, it doesn't grant additional privelege. We process tickets in order and depending on the workload of Admins, it will vary in time. Appeals take 1-3 business days, while tickets are typically processed faster. We hope to reach your ticket soon as possible, but till then we ask for your patience.
i didnt ask for additional privelege i asked for queue skip payed for it and didnt recieve it it should be a 2 minute fix
Ah, I see apologies for jumping to conclusions. If you're having issues with VIP then the process would include making a #payment-support ticket. There is only a handful of people handling that channel, we hope to reach it soon as possible.
We apologize for the inconvenience.
yup waiting on a response made a payment ticket hours ago
Wonderful, we hope to reach it soon as possible.
i just got banned for playing with a hacker but its not that fair because i didn't know he was cheating. Does anyone know how long this ban lasts because appealing won't do anything ig
!appeal
Hey, @frank urchin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
The ban duration I couldn't tell you, but I would advise making an appeal, which could take 1-3 business days
hey i got insided but turns out hes a ban evader
i just connected my discord to it but i don't see the appeal in tickets
kinda funny
!ticket
Hey, @timber verge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
The ticket should be available on the Rustoria support page. Which can be found below:
!ticket @timber verge
Hey, @timber verge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @worldly star
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If in the ban it requested you to speak with an Admin, feel free to DM them. They most likely want to chat in Discord to discuss the ban. However, I would advise creating an appeal regardless and including much information as possible.
And name of admin behind it ?
can anyone look at my post
How do I associate my stream with rustoria
it was schaadt
i have no idea why i was banned
Connect to the server to see why you were banned
i did it just says disconnected banned then says to go to this discord
it doesnt even say for how long
i need , admin please
does that mean perm
reach out to @misty scroll
yo wtf i just logged on and got game banned i just got the game
Game banned>
?
and it was my first server i was playing with a guy from a post and we got alot of loot
yes
Unfortunately, we can't help you if you were game banned.
but it says by a devoloper and not the actual game
Were you playing Rustoria servers when you were banned? A game ban means that you were banned by EAC. If you were banned here, we may be able to supply some form of support.
i THINK hes ofline @misty scroll
Most likely yes, he's offline.
bro i realy just missed wipe for that dumbass ban
hi can i speak to an admin privately please?
I'm not an admin, but I may be of assistance
id like to make a reportabout someone leaking information in global chat
!ticket
Hey, @obsidian crow
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hold on just a moment
Yeah, please make a ticket
!appeal - @earnest folio
Hey, @earnest folio
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @fast totem
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Can I speak to an admin in regards to an active ban because of a teammate of ours?
I have proof of screenshots showing that we had no idea.
And threats to remove him if he chose to cheat.
Days prior to this wipe.
!appeal
Hey, @fiery meteor
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please make an appeal along with your teammates. We will try to get to them soon as possible. It takes about 1-3 business days 
Thank you...
Of course, my pleasure.
its just super blatant at this point
^
!report - We don't advise calling out cheaters publicly, but please make a ticket and we'll try and respond to it as soon as possible. Include much evidence as possible.
Hey, @slim storm
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Can yall unbann me please this is ridiciulous
I did not even know my teamate was hacking
first time running with this dude
that's what they all say
Brazy
@marble mantlei need hepl
i cant link my steam
!appeal
Hey, @raw arch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
What did you need help with?
We are a team that loves Rust games, and I personally have 3400 hours of gaming experience. Unfortunately, we have recently encountered unfair bans on our servers on suspicion of collaborating with hackers. We have the following clarifications and requests regarding this:
- Disclaimer of innocence: None of our team members are hackers and have never received any assistance from hackers. We are passionate about games and firmly oppose any form of cheating.
- Technology and patience: Although our performance on the server is not outstanding, we always maintain patience and perseverance. Even when facing the dilemma of offline raids, we never give up, but choose to stand up again.
- VIP Supporters: Over 30 people in our team have purchased VIP services worth $7.99, indicating our support and investment in the game.
- Reason for ban questioning: We are confused and dissatisfied with the ban decision as we have not received any specific explanation or evidence to support it.
- Fairness appeal: We hope that Rust games can provide a fair and just environment, rather than allowing administrators to arbitrarily ban players based on personal preferences.
- Evidence and Transparency: The server administrator provided three so-called "hacker" accounts, claiming that they helped us. However, we do not know these accounts and their playing time on the server is extremely short, with the longest being only three hours, while the others are 11 minutes and 37 minutes respectively. We express doubts about this and request decisive evidence.
- Record and disclosure: We have players who have recorded the whole game process, and plan to make these records into videos and publish them on the Chinese Internet to seek public attention and support.
- Formal appeal: We formally file an appeal and request the game official to investigate and provide a fair outcome.
- Looking forward to a reasonable solution: If the problem can be properly resolved, we would greatly appreciate it and continue to support and enjoy the Rust game.
We look forward to your reply and hope to resolve this issue as soon as possible.
ive been tryna auth steam for an hour now lol
@fringe tree
What we need is evidence rather than banning players based on the administrator's personal emotions
!appeal - have any of you guys made an appeal?
Hey, @leaden bronze
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
We have appealed many times, but no one has given us evidence
I have the appeal results of many members of our team here, but no one has given us evidence. We need evidence instead of you telling us that we have been banned and there is no evidence
We just need evidence
Can this server arbitrarily ban other players without any evidence
?
We appreciate the support for the server, but donating doesn't dismiss you from rule breaking. Admin declining the appeals mean that it's the final decision. I can't help with the appeal either, I'm sorry.
I'm not sure if they can supply evidence, but that would be left to the one who issued the ban.
I need someone who can provide us with evidence
And we don't have any hackers playing games3
We purchased VIP just because we love this server and game, but we are banned without providing any evidence
This makes us very sad
Do we not need to provide evidence to the players for the final decision?
We haven't seen any evidence so far
The police also need evidence to arrest people. Do you not need evidence to ban players here
As I don't handle tickets, I can't supply further information. I'm sorry that you can't indulge in our server. As I stated, Admin declining the appeal typically is the final say in a situation.
I don’t handle appeals and uncertain as to what the procedure is.
Can you help me obtain evidence or apply for it? We would greatly appreciate it@fringe tree
if i have a gameban on another game, am i still allowed to play?
I’m sorry, but I don’t help with appeals. I wish I could help further.
c@fringe tree
!rules
Please see all rules for our servers at https://rustoria.co/rules
@fringe tree it says rust game bans, just wanted to check its not other games
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts in total.
- You have an account that is banned on our servers and are playing on another account.
We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.
ok so that does apply for other games? jus to clarify
Okay, it's okay. I will often chat here and seek help from people who can help me
Thank you very much
To my understanding, no. As long as you haven’t been EAC by Rust on another account you should be fine.
ok thanks
My pleasure 
It is
i just got server banned ?
