#support
1 messages · Page 486 of 1
of this guys the names are Green Keycard, Red Keycard and Blue Keycard
admins pls do something
How to make ticket?
I want to report chat moderator
Hello, DM me please
was about to type that 😄
there you go
hi
can u help me please with vpn ban
it says i got banned 1 year ago on usa main but i dnt play usa main
Check Private Msg please
@minor templeI can't write to you
!steamid
Hey, @tardy plank
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199674975072 @minor temple
Rustoria Us low POP GREEN KEYCARD IS HARDCHEATING
and admins do nothing
AND THE ADMINS ARE ASLEEP!!!!!!!!!
thats soooooo shit
how do i report a player
Hey, @meager loom
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i have full clip evidence of cheater on us small
@minor temple you banned me
I would like to have a quick chat with you, Could you give me 5 minutes just to sort something and i will be with you
L Kitty please help us please
okey, I don't speak English, I speak Ukrainian
Have you created a ticket? If so we will get to it as soon as we can
yes but they instandly closed it and said he is legit after 5 mins and he is oviasly cheating if you want I can show you some clips and talk ofc
Could you please join #368790610783764480 and we may be able to work through it
pls move us all we are one team
What do you guys need help with?
if a mod can move me 🙂
Will move you soon
thx guys
!reportfr
Bonjour, @lyric kettle
Pour reporter correctement un briseur de règles sur nos serveurs veuillez s’il-vous-plait suivre la méthode suivante:
- Le site web de ticket https://rustoria.co/support/report, incluant l'information qui pourrait être utile.
- La commande EN JEU
/ticket, incluant le nom du/des briseur(s) de règles et ce qu’il(s) font.
Pour inclure de l’évidence dans un ticket veuillez utiliser la méthode suivante:
- Pour attacher des captures d’écrans, télécharger sur un service comme Imgur et incluez le lien dans votre ticket.
- Pour attacher des vidéos, télécharger sur un service comme Streamable ou YouTube et incluez le lien dans votre ticket.
Si vous êtes banni et voulez faire un appel, veuillez utiliser !appealFR dans notre Discord.
large isnt respawning on US main
large hasnt spawned in a hour
Hey, @sudden cargo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Just wait your time 🙂
Nice joke haahahah
The director is aware of the issue and they are working to resolve it
Oh nevermind you got got that permanent
Everything because of u !!!
if one get banned from a team for cheating why did the rest not get banned ?
Couldn't say without knowing the exact situation. Could just be a VPN ban or something like that
If you can create a ticket about the player who got banned and the player/team you think they are linked to we can look into it further and investigate if the situation is correct or not for you.
there all have same names like one Green Keycard one Red Keycard and the last one Blue Keycard and there roaming all the time together
The player that was banned was not banned for hacking they were banned for another reason so association bans in this case may not be handed out. Which looks to be the case.
but i fought that when some one from a team got banned the hole team is getting banned
how long is he bnned Kitty?
Generally with a hacking ban that is the case yes, however as I mentioned they we banned for another reason. Not hacking
we won't give out details of other players bans
ok
what was he banned for ???
but thx
If you don't need support mike 🫣
Mike his teammades are cheating but dont get banned only one of them
means they get back in llike 3 days and cheat again
FIX FUCKING BR MAIN I JUST LOST AN ATTACKHELICOPTER
its that hard to copy br long firewall and config to br main???????
creat a ticket
the entire server need to create a ticket
xD
xd
i only said that for fun xd
fix 10x please
@dark radish
RIP BR - MAIN , B - 05/10/24 - F - 05/10/24
br main - rip
whys it so laggy
We’re actively looking into the issue. We ask for patience during this time and hope to find a solution as possible
i know but its been lagging for ages
yesterday aswell
<@&874995535881326632>
@radiant knoll
can i have help
do i get my stuff back i lost due to lag?
Im rustoria prisoner unmute me !!!
unlink?
I cant link becasue my account is linked to another account, but when I do the unlink request, its linked to the same acoount it says it not linked to.
where to report
what f7 ?
Hey, @stable oak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @stable oak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@lyric basalt
Hey, @turbid forge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i made a ticket about 3 days ago for a ban that i received that has no unban timer, how long does it usually take to receive a response?
I'm not sure but i think about 1-3 days
you will maybe get a response soon since the Administrator replies by tickets one by one that what I think but I'm not sure
how fast are tickets actioned? I m really mad about someone that might be cheating and I wanna know if I m mad for no reason :))
Standard response time is 1-3 business days and the reason for the ban should be in the disconnect message
Tickets are viewed in the order they come in please be patient
!appeal - the reason of the ban should be in the disconnect message
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hacking
Are you using a vpn by any chance?
Please make an appeal
where?
hello, i was disconnect and now i have queu , it's possible to be priority for reconnect ?
Please follow these steps :#support message
No, Rustoria doesn't have a grace period
how can i get vip acces ?
u cant unban me?
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
make ban appeal he cant unban only Administrator
Only the banning admin can look at your appeal and the standard response time is 1-3 business days
how to write ticket
!ticket
Hey, @bold ore
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey, @bold ore
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Did you make an appeal?
Yep
can u look priv?
is there anyway to make a ticket to report a cheater?
why isnt the link between steam and rust working for me?
how can i report a scammer
!ticket
Hey, @tidal sparrow
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I’m a little confused, what are you asking?
!ticket
Hey, @crimson trench
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
nvm the link wasnt working for a second but now its working
appreciate it
No worries! Glad to hear it’s working
shall i just put it in generic ticket? there's nothing specified for scammers
That should be fine @crimson trench
Just include any proof that you can and their discord tag/ID/steam id
cheers
is there anyway i can attach another picture to the ticket or do i have to make another ticket to send another picture(evidence)?
Let them get back to you and they will let you know if you can dm them more evidence or how to add it.
!ticket
Hey, @untold schooner
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
quick question
if someone in chat said "I hate people from the white community" would that be a mute ?
I cant link because my account is linked to another account, but when I do the unlink request, its linked to the same acoount it says it not linked to.
How to fix?
Which server? Make a ticket with their info.
Hey so me and my teams base got raided by a hackers and they were shortly banned afterwards. Are we able to get compensated or something so we could build our base back up because they literally took every single thing
Us pop low
<@&274971100184576010>
Unfortunately not. We do not interfere with gameplay.
Is there anyone that can? Admins totally have the ability to do this in the server just curious why it's not something you guys would be willing to do
So if I have my friend log on and hack and give me a game breaking amount of explosives I get to keep everything when he gets banned? Since you guys don't interfere with anything physical in game and there's no care for the others in the community?
fixed, give it 5 minutes to go through
This isn't something we would ever be able to do consistently. It wouldn't be fair to do this for one player, and not the other (we can't always spend time sorting out what loot was lost by players when we're always actively trying to catch players cheating)
Plus you're playing on an official server. We absolutely do not interfere with gameplay on any of our servers, but especially Vanilla official.
Well maybe you guys should start
No, that won't happen.
The solution is to ban the players who are causing the issue by not playing legit as fast as we can.
Which is what we're doing.
I wonder how this would work out with a community discussion
You know maybe get people's opinions on solutions instead of thinking there's only one
I don't have the answer
Perhaps you don't either
Official rust servers do not interfere with gameplay. It's not just something we do here- its rust wide. Some unofficial/modded servers will try and compensate lost loot, but 100% absolutely not on official
I understand completely how this would be incredibly frustrating for players. Servers do not have the man power to go through trying to determine just what loot you lost/what was taken from other players/what belonged to the cheater. It's just not possible to do accurately and fairly..
That's my point You don't have to think that's the only answer
You don't have to sift through to make it even That's not what I'm saying
Hell a a 2x2 stone base would be sick
Like it doesn't have to be an eye for an eye
Don’t encourage rule breaking tho chief
That just isn't possible
Never would one of our staff members spawn in items on an official server to compensate for lost loot.
It's an unfortunate situation for players who lost loot, but we're here to solve the problem of cheaters.
Well I'm not really paying for anything so I guess customer service isn't needed so I don't know why I'm arguing
Doesn't matter how I feel I'm playing for free
Customer service was provided when the player who was hacking was banned.
What service did I get bro
The satisfaction of knowing the person that erased 40 hours of gameplay is gone? I don't feel that great
Are you still losing your loot to said cheater? or were they banned?
I'm glad you think that makes me feel good
All right I don't care anymore thanks for sharing your perspective
That isn't our fault though, however we're here trying to provide the best experience possible for our players by keeping the servers as cheater free as we possibly can.
Have a great night.
It doesn't have to be your fault. As someone that is trying to build a community it's just a nice thing to do with zero effort. You don't have to be nice I guess
Following rules doesn't make us not nice.
I feel like if you had power to control the rules you would be the one arguing. You're telling me you're just obeying your job?
What was the point of even talking to me
It's not debating, it's educating on why we can't give your loot back
That's fucking weird
Anywho, this channel is for support. Have a good one!
when the us main stock gonna be back up?
I cant link because my account is linked to another account, but when I do the unlink request, its linked to the same acoount it says it not linked to.
How to fix?
please be sure to watch #vip-stock-alerts
its random sometimes but they have been going in and out of stock
@willow tendon !ticket
!ticket?
hm
!ticket
Hey, @peak monolith
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
There we go
you still want us main?
yes
ty
im just asking if someone can get muted for saying that
It is not definite.
If I saw that in game, I probably would mute them temporarily.
!ticket
Hey, @vestal fern
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @vestal fern
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I'm having issues linking my steam and need some assistance
i need a response from @misty scroll :c
please give them some time to respond.
!ticket
Hey, @shy nimbus
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
where do u make an appeal
!appeal
Hey, @fast moon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how do i see who got me banned cause i was in some randoms team ui and i think they are the ones who got me banned??
do i have to submit an apeal to figure this out?
!appeal
Hey, @slim tartan
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @peak monolith
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
bro i literally play every wipe
not my fault im in a randos team and he just happens to be cheating bc we are a trio and we are in a team bc we are allied
how long do appeals take usually
An admin will be able to tell you more about this.
okay where would i go
1-3 business days, just depending on the load of appeals and tickets.
to talk to them
!appeal
Hey, @silk steppe
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
rip my scrap and scuba sets 😭 c ya in rust heaven
how do i know if my appeal was looked at lol
On the support website it should tell you your status on the ticket
ohh okay i seea thank you
No problem!
US 5XTRIO - i was muted on it for saying 'looks empty' i think i did a typo but i don't understand
i am upset
76561198973154734 vpnban
Appeal #2068b4
Appeals take 1-3 business days or less, we ask for your patience during this time.
Make sure to check out the support website to check any possible responses
!appeal
Hey, @keen oasis
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal - We request that you make an appeal at this team along with your teammates. It will take 1-3 business days
Hey, @gray oasis
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello, how could the staff help?
If you made a ticket, we strongly advise to put plenty of available evidence to speed up the process. However, the Admins are working vigorously to reach your report soon as possible.
Thank you for your patience.
admins here?
I'm not an admin, but I may be able to help out.
i wait for admin becouse i need ask for my ban
i comback today from party and see ban and idk why
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Ahh, okay. Make sure to check out the support page to see if there has been any responses (: Also, it takes 1-3 days, wishing you the best
when can i re-appeal
i met scope on LFG
i didnt even know the dude
i can show proof of dms and everything else you need
i just wanna play the server again
I actually had no idea he was cheating
If you've already submitted an appeal and had a response, that's generally the final decision and you would need to wait out your ban
Man i literally didnt even know he was cheating I met him on lfg
i dont even know him or that he was cheating
and how long is my ban
i just blocked the guy and everything please you have to understand i had no idea and didnt know he wasnt even being sus to me bc he said he had 5k hours he was just rlly good on oil
I understand your frustration in that you claim you did not know, but even if that is the case, you are responsible for who you play with and it's never a good idea to never with someone you've just met for this reason. Get to know them a little first, ask to see their hours, you can check their BM profile. A few things you can do to protect yourself if you want to find new players to enjoy the game with. Even after this, if you did not know, you have to think of the impact this player had on the game and other players you and they encountered, giving them an unfair advantage.
In regards to your ban, you should see how long is left when you try to connect, which updates each time for you with the exact time.
Okay again I'm sorry this all happened I just wanna play again.
i gotta question
I just check my ban and its 30 Days, could I at least have it reduced? Due to the fact I had no clue he was cheating? I'm sorry he was cheating but I genuinely didn't know.
when you f7 someone and get their steam id, is the name on the profile supposed to match the name that killed you?
usually yes
so what happens if it doesnt
should i make a ticket?
i havent been able to go outside my base for the last 2 hours due to 3-4 man camping my base, but one of them just seems to know every move we make. When we go to f7 report him it shows us my teammates profile in the f7, when I try to search for his name ("time") in the f7 console it doesnt exist. This is on US Main btw
This can occasionally happen when a player changes their name and the server hasn't updated, if you are unable to find it you can provide a profil URL, or a combatlog ID after they've killed you and we can use this to locate them.
ill send a combat log id in a sec then
heres his steam id
whenever i search it it comes up with no profile can be found
now his name has dissapeared from f7 again
Submit that to us in a ticket to us, you can do this using /ticket or our website https://rustoria.co/tickets and we'll check as soon as possible and you'll get a response in-game.
im in support channel if an admin is on.
I would like to ask, prompt me to play games with hackers
Someone invited me to join his team, but I didn't know he was a hacker
I don't even know him
Ticket #3dea2b i made it
What about 10x?
EU 10x is almost finished rebooting, shouldn't be much longer
ty
how many times we gotta f7 a team for u guys to take a look just wanted to know
we don;t see F7
Hey, @languid trail
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
is the website a good place to put in a appeal
its the ONLY place wher to put in a appeal
okay thanks
do i get banned if i played with one team left joined another and want to join back the first team?
on 10x
!appeal
Hey, @dry forum
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey there, yes this would be cycling which is against our rules
Hello, today, as always, I went to the Rustoria EU server and was accused of hacking, although I never played with cheats. Please help
My ban was scheduled to be lifted today, and the timer went off, but I was asked to appeal again. What should I do?
When I @appeal it says BAN not found
yeah but the second team left the server and i went to play with them bc 1team was afk
but now thei playng
Even so, cycling is against our rules so if you leave your team, you cannot go back to it for the remainder of that wipe
but if create new team and they join?
If you want to paste your SteamID here or send it in a DM, I will take a look for you. @latent orchid @dry forum
Still the same thing, you cannot join those players again
I sent you
I am similar to @dry forum , too
I do as well @BEER. My ban was scheduled to be lifted today, and the timer went off, but I was asked to appeal again.
This issue is resolved
Problem solved, thanks admin!!!
how do i auth the steam grroup i joined it but its not giving me the stuff in game
!auth
Hey, @mystic wraith
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
It can take a moment to sync sometimes, the Steam group especially. After 5-10 minutes has passed, try typing /auth in-game and this should sync things up for you.
i joined it like 20 mins ago but ill try again and keep yall updated thank you
yes it worked thank you
That's great, you're welcome 
What is it you need?
hey @thorny dune there's some way to contact @misty scroll he's not responding since yesterday
Hey there, if you've reached out to them, could be a time zone or other real life commitments but they will check and respond as soon as possible.
ok thx:C
unbanned
!appeal
Hey, @latent orchid
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
jesus thats expensive im good i play 3 servers
it was 50 for all servers on werewolf
4 life
well this is not werewolf
the differance being?
completly different organization
a rust server with vip ?
yeah
its over priced for 30 days youll struggle , prob why the pops down
well it has been like that for 10 years, no struggle
nobody is like forcing you to pay anything
i get that, just my thoughts, up rustoria
its like you Comparing Milk in a shop - in one shop it costs 2 euro in other 1.50, then you go to the 2 euro one and tell them well that shop is cheaper, you will struggle
doesn;t make sense at all
anyway, it has been like that for years and its most likly not going to change, just because some modded server has differenct prices
sorry? i pay 50 for all serevers.. they have active admins they dont just send messages saying we have reported them. yeah its a good server just wanty them busyier and less cheaters
the other thing that can be why they how you said cheaper VIP - because they might struggle filing server wiht players, so they make it cheap so they can lure players in
well am actiuve as well no? you got a answer instantly
there are occasional #giveaways for free vip if you'd like to try your luck the next time one is up
@rain kayak how can we help?
@gloomy sparrow Hello, can you help me? I was banned from the server without verification for Hacking, although I am ready to pass verification that I play without cheats and so on.
!appeal please make an appeal
Hey, @torn rover
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I got banned for cheating, even though I didn't play with it.
!appeal you need to make an appeal
Hey, @rain kayak
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello somebody is saying that hes a Rustoria admin and asked me to vote for the server or smth like that he messaged me on steam his current steam name is Rustoria.co | ӍĐŇ | Yahweh
Is that a real admin cuz a doubt it
Nope, please avoid that
is this allowed lol?
Ok thanks for the help
we seen that and there no rules against that
I bought a friend of mine a queue skip & it's not working for him
was like 10 mins ago 
make a #payment-support ticket and fill the tmeplate and one of the guys can look into it
but u remove the water carriers hahaha
we don't remove player entities from server, if its not affecting server performance and so far its fine
ahahahah such a shame
anyways thanks for the ans
!support
Appeal/report?
server disconnects when i log in
does it say anything when you disconnect?
yes Dİsconnected : hacking
Hey, @lusty root
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
it says 43 months ago zeus 5x us i m eu and i just started this game 5 months ago 😄
like i dont wanna wait 1-3 days for this nonsense ban
Looks like this has already been resolved for you and your back in-game 
any admins on?
whats up
my whole team got false banned
Hey, @weak bluff
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yo anyway i can talk to an admin
about what
i got false game banned around 2 months ago and i cant play anything without getting ban evaded is there anythin i can do
make appeal
for rustoria or rust in general
Did you got Game Banned on your other account?
Stupid how my whole team is banned yet no one his hacking
i alrady triend to make an appeal for rust and they said they cant do anything
!steamID
Hey, @obtuse robin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
on your current one
alr
is that Nick guy your team mate?
nope
ok
https://rustoria.co/rules/vanilla full rules here
Rules and guidelines for Rustoria vanilla servers.
so yeah you will need to wait till it hits 180 days, and if there no further bans and you don't ban evade, you should be ok to play
of course if you join meanwhile on new account well then.... you know the consequences I guess
damn alr thanks
no probs
Well the one whos screen is showing Hacking when you try to connect to servers is Cheating, rest should say Playing with cheater
so if you ask your buddies to share screen and then you will see who has that msg
yeah we don't do PC checks
so how can we prove?
we have proof and we do not release it to Public
well no server out there will release like proof of soembody cheating so they can avoid it next time
can they release it to a private ticket?
no
up to 3
when i get banned on one rustoria server do i get banned from the rest?
yup
is it possible to sue yall for defamation?
we all met on different servers. then we joined this one and now were all banned what if someone was cheating and we didnt know how do we come forth with that?
Rules and guidelines for Rustoria vanilla servers.
Usually if its firt time, its a Temp week ban, of course if you continue playing with like cheaters/ban evaders, your ban lenght will increase till its PERM ban
same reason why you do ID checks with girls in the club
🥶
Why can't I open the treasure quest box despite paying for it & locating my one
any other admin on ion wanna talk to this clown

Please be respectful.
i was being respectful minding my business on rust till i got banned for no reason
does it say no reason when you try connecting to server?
tryna play the game but yall falsy banned us
well, stop playing with cheaters maybe and you won;t get banned
well that a Reason
it was literally all our first time in that server
if yall have your "info" u can see that
anyways Mr @weak bluff If you made a appeal, please wait for a reply
i keep getting banned for playing with a hacker
when i appealed yesterday and got unbanned
u got banned yesterday or not
!steamID
Hey, @slender lance
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198981457598
Hey, @fossil tinsel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
wait 10-15min and try again
@blissful herald
Hey, @fossil tinsel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
does rustoria and rusty moose share server info?
@blissful herald200png, his racial discrimination on the public screen makes me feel very uncomfortable. I have created a ticket and hope to deal with it immediately
Can somone answer to my appeal its been 14 hrs
!report
Hey, @fossil tinsel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@fossil tinsel stop taging me, make a report please
@blissful herald
and if you have, then wait for a reply
@quick bluff Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Ok
skyline yall share server info with rusty moose
we don't realease that sort of information to Public
I cant link because my account is linked to another account, but when I do the unlink request, its linked to the same acoount it says it not linked to.
How to fix?
@blissful herald i made an application
how long does it take for me to be abled to go back on the server
cause i rll want to play
There's a cheater on the wall hack br main with the name cubem labido
Проверьте пожалуйста игрока Super sus он играет с WH 100% лазит по стенам, и бегает за мной в полной темноте
Hey, @wild wharf
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @willow tendon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @teal ledge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
1-3 business days. Please be patient.
You can ask me here.
!ticket
Hey, @left notch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Unfortunately, if you can't make a ticket, we won't be able to assist you. This might be better suited for the Rust discord.
Considering it isn't on a server that we have, as well.
hey how do i make a ticket on here
!ticket
Hey, @torpid merlin
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @torpid merlin
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hi, is there any admin I can contact on dms?
Hey there, feel free to send a DM
hey ive tried using the website but it isnt seeming to work as nothing loads is there anything that causes this
so is there an admin i can talk to instead
i goit banned for playing with a cheater on lfg and i wasnt able to appeal is the ban perm?
This guy can't be killed with a cannonball.
Hey, @fringe solar
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Is this still an issue?
yes
If you try to connect to one of our servers you should see the duration left on your ban
Feel free to DM me with what it is you needed help with
ok
yup your right
i see it sorry its 30D
why is connection failed on rustoria US small?
Daily restart
A few mins
yo i got game banned like 80 days ago on r6 will this effect if i play rustoria servers?
No
alright ty
!ticket
Hey, @winter hatch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @gaunt granite
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @sterile swift
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @slate owl
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
when i join there server its says disconnected : hacking
!appeal
Hey, @sterile swift
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Make a ticket using /ticket
!ticket
Hey, @hidden junco
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
please help me I don’t know what to do
!appeal
Hey, @near chasm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Thank you!
Finally banned the cheating BT clan
Apprecaite all your work <@&274971100184576010>
I have already filed an appeal, 1 day has passed and no one has responded
Appeals take typically 1-3 business days. We hope to reach your appeal as soon as possible
!steamid
Hey, @near chasm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198846595347
I went to my friend’s account to check and the same thing happened there
You'll have to wait for the admin to respond
They have been notified
steam friend's ID 76561198236615982
Could I have been banned because of the valorant anti-cheat? I heard something about this and I have it
Nop, wouldn’t be anything to do with that
As Piwel said though, reply will come as soon as possible
76561198981457598 it says im banned for playing with a hacker still?
and it say banned alreadyy appealed but im banned for a week
!appeal
Hey, @fleet rover
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey there, this should now be solved and you can connect.
!ticket
Hey, @solid geode
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
https://steamcommunity.com/profiles/76561199140735159 Good evening, I would like to ask you a question. Is this a support person? If not, he writes to me so that I vote for his skin on twitch drops, and he will give me a skin
Nope
Staff won’t ever message you personally on steam
make sure to report them to steam and block them
Please avoid clicking the link and block the user
!appeal
Hey, @short heron
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
tnx
No worries!
when will someone respond to my ticket i made?
A cheater report ticket or an appeal?
cheater report ticket
Hey, @winter hatch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
we already got raided by them and stood no change because they knew excatly where we would peek
Depends on the amount of evidence supplied. Tickets are processed in order and depends on the workload of the admin team. We’re sorry that you lost your base and had to deal with that unfair advantage.
ok ill be waiting
Thank you for your patience, we greatly appreciate it 
!tickect
it's .!ticket
thanks i dont think they will help anyways
They will, they are awesome 
What do you need help with?
Hey, @fringe tree
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Is your website fucked sometimes? Says that I'm banned for cheating 10 months ago but I've been playing since on that account
And I had no clue that I was banned for cheating lol
Made a ticket about the whole ordeal, I'll just have to wait I guess
#oldserverinfo would supply information about the server itself
If horses are bugged, than that would be personally out of my hands. However, they should be operating fine.
Apologies about that, we would advise making an appeal and await for a response. It takes about 1-3 business days. Hope to have you back on Rustoria servers soon as possible.
who can fix the horses?
Are you on a vpn?
nvm thanks anyways
I might have logged on your server with a VPN by mistake, but at that time I didn't get banned for "Ban Evasion"
I was only just banned now
Just came home from 16 days of work so havn¨t played in a bit
as soon is join the server i get disconnected and it says ban evasion
!appeal
Hey, @nova idol
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If horses are bugged make a ticket ingame /ticket
any admins here?
I'm not an admin, but I may be of help.
How could I help?
Need admin support asap
wha happened
Wide swung a kid with a db in oxums and 2 mins later i got banned for cheating
Rediculus
Like actually fuckibng crazy
where do i can make a ban appeal?
If any of the mods on this server have ever played rust they could easily know that if you hear a db at oxums hes probably sitting in the fucking corner
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @simple quail
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal - Please make an appeal and an Admin will handle your report soon as possible
Hey, @simple quail
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thank you
do they answer tickets on the weekends?
Yep!
ok
tickets yes if its a appeal its most likely not as the are dealt with in 1 to 3 business days
!ticket
Hey, @nova idol
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
1
can we get some help on toria main lmao
we are being controlled by rage cheaters ive mad a ./ticket and an f7 report
the guy is straight up rage cheating
I've linked my accounts/followed yet on y'alls website it still says I need to follow despite having been followed/joined the group etc. So I am unable to get the rewards/kits. Why?
The admins will get to it when they get the chance.
!ticket
Hey, @safe gust
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey admins, how do i fix error 30004? easy anticheat gives me error.
i cant launch rust
Hello,
A person on the server has a vac/gb of 5 days, how does that mean he can play on the server?
its been 2 days since i made 1
how do i report someone
Use /ticket if you want to report in-game
!report
Hey, @dapper tulip
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
https://steamcommunity.com/profiles/76561199528114424 heres his steam profile anyway
Please just make a ticket
How do i fix ANTICHEAT 30004 ERROR, if someone know please help!
Appeal #24e05c pls ticket @marble mantle
/ticket
Hey, @lilac bluff
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Admins will be working on it as soon as possible. Please be patient during this time and check the status of it on the support page.
Appeals take 1-3 business days, while tickets can vary on the workload for the admins
its just ticket im reporting someone
I see, I hope it gets resolved immediately. As stated, we ask for your patience during this time and hope to reach it as soon as possible 
skill issue
Tickets are handled by admins and we ask for patience. It takes 1-3 business days to receive a response.
Looks like the error revolves around windows from what I saw. One stated to check you have the latest version of windows. There are plenty of resources online. I’d also suggest verifying your files on Rust.
its not working, ive been trying all those methods from youtube/browser/suggestions.
I just updated my windows, reinstalled drivers, did file checks PC, file checks game. Useless..
PLEASE! restart rustoria eu main, electricity is veryyy buggy you disconnect something from branch and its still working even tho its disconnected, than after 20 mins it randomly disconnects and connects and turrets dont work because of buggy electricity
/ticket
Hey, @gusty siren
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
tickets are dealt with ASAP in order the come in and depends on availability of staff, appeals on the other hand can take up to 3 business days just FYI
The only thing is VPN - helped me to join rust. godbless
Thank you for the correction, I meant appeals considering that was the concern at hand.
Wonderful, glad to hear!
What's the error message upon connecting to the server?
Oops no IPv6 support yet?
Hmm, I would advise going to the #network-support-old and seeing if you can receive support there.
igh
Hello, I would like to report a cheater(s). Does discord messages + clips of players actively scripting/cheating considered evidence on Rustoria?
!ticket
Hey, @blazing perch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Yes I know how to make a ticket but can you answer my question regarding proper evidence?
Include any evidence you can/have
Always helpful
if a bloke called zerkees_ msges ur steam its a scam beware
!ticket
Hey, @vital glacier
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
How do u send one specific person a message in chat on rust
!report
Hey, @sleek tree
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I just checked my ban and its 30 Days, could I at least have it reduced? Due to the fact I had no clue he was cheating? I'm sorry he was cheating but I genuinely didn't know.
Slæpper bitches med kuken
@limpid ether how can we help?
I tried connecting to US long and it said play elsewhere
Did you make an appeal?
I'm not even sure what happened I haven't played rustoria in a few months
I haven't made an appeal
Thats not my photo lol
I hate cheaters
Trying to find the ticket thing
its on the website
Ahh
You're quite the rustoria support channel lurker aren't you
They should probably get you on staff
yea probably
im perm banned from rusty moose for "overly toxic"

go elsewhere russian guy
im not russian lmao
smh
can't appeal my ban because I can't log in to rustoria website because steam authenticator haha
tell rare to unban me from monthly community im tired of using dj khaled
Anyone else getting messages by a “rustoria admin” to vote for a skin
Is the only way to appeal through the website because my steam authenticator is on my old iphone that is broken lol
ye u need to vote for it, click on the link, log in and vote and receive a skin.
Is it real
The link doesnt even work tho
keep trying
🤣
its a scam
🤣
Cmon man
bye bye account @valid tendon @limpid ether
@little dust
Please help, it’s impossible to do anything with the electrical system
It's a scam if you pressed any links please change all your passwords
What error are you receiving?
I pressed on the link but i didnt log in to anything
Any way I can appeal without the rustoria website? I don't have access to my steam authenticator...it's on an old iphone that has a broken touch screen
eternal
You will need to make an appeal on the website
GG
what can i do cus the clips wont upload on the site
Did you upload it to YouTube?
#general Move here
no i didnt i have to put them on youtube?
Am i safe or not?
why doesnt a steam id link to a steam account
if you didnt log in then you are safe most likely
Yes, we suggest putting it on YouTube if you can't upload it.
Yeah i didnt log in
an admin wouldnt be able to look at it through dms?
Again, we suggest changing your account information even if you didn't log in.
I already changed my steam password i will be changing the rest now
Still to be safe change your passwords
better safe then sorry @valid tendon
For an admin to handle the report, it needs to be done via the website. Unfortunately, we can't look into reports via DM's. Just simply because it's a process for tickets.
i will now
what if theres a ticket made but then i gave the evidence separately through dms i need this guy banned
why doesnt a steam id go to a steam profile account
It should
he might have a custom url
It may be possible, but it would make it much faster if it was uploaded onto YouTube and included within the report.
I got my authenticator to work!
apparently i'm banned on eu main??? i've never even played an actual wipe on that server lol
!appeal
Hey, @limpid ether
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Yes I have appealed already
i think hes cheating with an account spoofer but it doesnt matter
he wont get banned
So can I talk to someone now that i've appealed ... tryna snowball my g : - )
I changed everything thanks for ur help @gloomy sparrow
Ah, wonderful. Quite peculiar, but Admins will try to get to it soon as possible. It takes 1-3 business days to receive a response. Wishing you the best and hope to see you back onto Rustoria servers
This has got to be a copy and paste no way you've typed that fast haha
Fast fingers
Never hurts to make a ticket and try to get them banned for hacking. We typically don't suggest putting the information of the user considering they could turn off their cheats. We process tickets by order and hope to reach yours soon as possible.
need help again
ayooo what do you mean by that?
i made one yesterday and it got closed saying
'guy got banned but my teammate got banned for running around with him but he was collecting evidence
he types fast
mmmm
!appeal - Have your friend make an appeal and we hope to reach his appeal soon as possible
Hey, @little dust
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I apologize, unfortunately it looks like it has been answered. It may be possible to create another ticket on the user if you wish.
yeah the cheating ticket i made got closed saying name changes are common, im not makeing another ticket have a good day
!appeal - @trim jay
Hey, @trim jay
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hello i made a ticket can an admin look at it please
This is getting spiffy when I'm playing alone now and having to make appeals for this bug
Reports are processed in an order. We hope that it gets taken care of soon as possible. Appeals can take 1-3 days.
Hey, @modest drum
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hello administrator, my account is banned, can you help me find out what the situation is, the first time I teamed up with someone else this is because of the friendliness to the neighbors.
Steam ID:76561198401456058
!appeal - It may be possible that they were cheaters and which case you might have been banned for that. The admin who issued the ban will review your case, we hope to get back to you soon as possible. It takes 1-3 business days
Hey, @shrewd hatch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ban not found
But eu main server showed me playing with hacker
It's terrible that I love the game so much, but it's the first time I've teamed up with them, and I've never seen their IDs before.
Try reconnecting to the server as the ban may have been removed. However, if it isn't feel free to ping me and I'll try to help you navigate through this.
thanks I'll reconnect
The server still shows playing with hacker
It's a joke, I can't accept this ban, I hate cheating, but I'm banned
It is said that the administrator will find out the real situation, and the first time I teamed up with them, it was only because it was a friendly neighbor, why was I banned, and the first time I met them
amazing
It's the same issue I am having here aswell. It's the 2nd time I've had this issue for no reason at all. I am mostly online by myself during the day and I play with my sister on evenings. 
Now it says I have to wait 4D 3H to be unban. For doing nothing at all.
Hey, im the sister who Vladen play with and i wasnt even here the whole day. She being ban 2 times while she is alone... is it possible to do something about this? Cause 3 days is like the whole wipe of no play for being ban for no reason. Thank you
@fringe tree Today I said with my friend that I want to play together, I'm a little anxious, if you can help me deal with it after you see it, thank you
How do u trade wit someone
Unfortunately, if an appeal can't be made, I can't necessarily help. I'd advise reaching out to an Administrator to receive further input and assistance.
Double check if you're connecting to the appropriate server.
I didn't trade with them, he didn't give me any guns, I didn't get paid
Could you elaborate more on this?
On rust i want to trade with someone is it like /tra
The situation now is that I can get into the server, but when I want to get out of sleep, I'm kicked out of the server
I got it
Nice, glad to hear!
When you're kicked from the server, what does it say?
I didn't benefit from them, but I helped one guy make an automatic turret, and at the same time, my friend helped them make a roller shutter and he could play normally.
playing with hacker
Well, if you were banned for that then you have to make an appeal on the website. Make sure you linked your steam account correctly to the website
I left the server about eight hours ago to go to bed, and now I found out when I log back in
Of course, I logged into the support site, but almost an hour passed and I still don't see the ban on me
https://rustoria.co/support/appeal this site
At this point, if you're having troubles making an appeal since the ban isn't appearing you should reach out to an Administrator. I'm just confused as generally when you're banned I'm pretty sure you aren't allowed into the server
I can load it, just now I was sleeping in the game, but I can't get up
ok can you tell me how to contact which admin
Please just make an appeal and they will get to you typically in 1-3 business days.
!appeal
Hey, @alpine field
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
The bad thing is that I can't find an entrance to the appeal, this site says ban not found
I got it for EU and I play in the US 
Waiting 3 days while you are curently playing on a wipe so your wipe is totally gone
The bad thing is that I can't find an entrance to the appeal, this site says ban not found
https://rustoria.co/support/appeal @peak monolith @fringe tree
Then blueprint wipe happens and you're screwed all over 
How long does it take to respond to a ban appeal? They banned me for "playing with HACKER in the EU" and I only play BR
It takes 1-3 days to receive a response on an appeal. We ask for your patience during this time as our team works towards your appeal.
I've tried no less than ten times, can you help me, bro
Again, I would try to reach out to an admin personally. Try to speak to Jenx and see if they have any further input.
Mine doesn't make sense, I don't play on EU servers and magically they ban me for playing with a hacker on a server that I never logged into.
It's been happening to a couple of us and you gotta wait for the timer or wait till they do something about it.
According to the website my ban was done 2 days ago yet activated today.
I'm sorry for the inconvenience we hope to reach your appeal soon as possible.
and have my house break down for something I didn't do?
As stated previously, it takes 1-3 business days as we work towards your appeal.
I still left SS of my history with the rustoria search so they can see that I never entered another server other than the BR
I use this to inform myself since I am new, I also hope it helps you. @clever sparrow https://rustlabs.com
Please wait for a reply from the admin team.
Usually crates, and some barrels
Thank you, I already left all the possible information in the ban appeal
great now it no longer seems to me that I played with a hacker but rather that I was completely banned
Yesm. If you try to connect again in abit, you might see the banned, with hacker or a timer ban . It jumps from one to another.
Let's hope they fix them soon 
Thanks, I can't find the ban on the support site, I hope the admin can help me check the ban in the game
!link
Hey, @full cipher
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
@fringe tree
hi bro I fixed the problem, I changed the vpn and I was able to play normally
crazy
😆
I can't believe I can play the game again, I love this game
Awesome, more than happy you're able to play!
what time does eu long rustoria server time restarts in uk time?
I NEED HELP ICANT PLAY IN RUSTORIA US MAIN
What does it say when you try and connect?
It won't let me in because it supposedly have hacks
!appeal
Hey, @stray dock
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @swift grove
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
no u
´
!appeal
Hey, @crystal kindle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
your friend have to appeal
but my friend is not hacking what i can do to help my friend?
only appeal?
all my friends are banned for 6 days too
yup
ok thanks you
np
what exactly
i bought a horse and it wont move
i can`t help you with not moving horse bro
!report
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Appeal #0e158f
I believe it's a bug with Facepuch, please make sure to F7 this
Appeal #7ba1e5
hi, witch version is the server running on?
@blazing fog typical response time is 1-3 business days
!report
Hey, @visual hemlock
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @sullen jackal
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
ngggggggggrrr
Admin I just created another ticket
With the team associated with the first person reported, can we have them looked at already cause this shit is annoying asf
How can I report a person who is sending scam steam links on discord?