#support

1 messages · Page 485 of 1

dry spindle
#

please ban/kick this guy sitting at fishing village on rustoria EU 2x. Hes stopping everyone from recycling just sitting inside the recycler. M20 Administrator, come here, this guy has taken over the only recycler and is not doing anything

median hollow
#

dont spam dude it wont help

lyric basalt
#

Blocking recycler is not against rules

median hollow
#

hes been sat there since start of wipe

dry spindle
#

And does nothing

median hollow
#

no hes been there since start of wipe

dry spindle
#

There's only 1 recycler here, and the others are 4 squares away

dusk falcon
dry spindle
#

76561199141409300

#

ban him

dusk falcon
#

!appeal

marble mantleBOT
#

Hey, @dusk falcon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dry spindle
#

!ticket

marble mantleBOT
#

Hey, @dry spindle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

median hollow
#

des

#

move him now

dry spindle
#

ADMIIINS

woeful pilot
#

hi some adm around here

#

Could call me in private

hearty fulcrum
hexed nimbus
woeful pilot
#

I bought a 30 day vip on US - long I wanted to see if I can change this server VIP

blissful herald
#

@maiden bridge are you ok there, can we help?

woeful pilot
#

Swap this VIP to the BR-Main server

blissful herald
gusty hedge
#

Did you need anything more past my steamid?

raven mist
#

I think Luke fell asleep PES3_HmmGiggle

gusty hedge
#

=X lol

#

He just asked for it in the middle of us chatting before so I didn't know if he was looking into something.

dusk falcon
#

<@&274971100184576010> appreciate if someone could check my appeal "76561199128981559" i think we might been falsely banned on sea main

dusk falcon
west osprey
dusk falcon
west osprey
dusk falcon
#

okay

oblique marsh
#

Hello, i am brazilian and i get 120 ping in SA main, when i use a vpn i get 20 ping
is that a way you guys could change my route ?

median hollow
#

ok so why is safezone in fishingvillage so acustic?

hearty fulcrum
spring laurel
#

any admin I can talk in dm??

hearty fulcrum
spring laurel
#

can you dm? its kinda important

hearty fulcrum
pastel meadow
#

stash just dissapeared on small?

thorny dune
#

Hey there, it does look like the ban is correct, there was a cheater on your team, even if you were just online briefly. If there is anything else you are confused about or needed additional informaiton for, feel free to DM me

maiden bridge
#

hello admin i need help

lethal garden
#

do you know how some guys can buy VIP for almost all rust servers forever?

pastel meadow
#

admin my stash just disapeared, probably glitched into the rock

balmy cypress
balmy cypress
pastel meadow
#

it's game breaking bro i can't get it

balmy cypress
pastel meadow
#

yeah rustoria small

lethal garden
balmy cypress
#

we couldn't really give info on its location or anything though

balmy cypress
maiden bridge
#

@balmy cypress When I was just building my base, I saw a prompt in the game chat room that a person I did't know was banned, and then I was also prompted to be banned from playing with hackers. My steam ID: 76561198810724242, pls check thank you

pastel meadow
#

found it haha it was literally inside a rock

#

i get it no problem

maiden bridge
#

no, i don't know this guy, is not my friend or teammate

balmy cypress
young cove
#

@balmy cypress can u help me at ticket network-7220???

kind kestrel
#

ay yo think i got someone impersonating yall in steam dms

kind kestrel
#

yall want his steam id ?

maiden bridge
#

@balmy cypress My teammates don't know this guy either, My teammate said he was hanging out by my house while I was building, I hate playing games with hackers, I also bought a lot of skin, so absolutely will not play with hacker, can you unblock my account?

blissful herald
#

just report and block

kind kestrel
#

oh ok just figured you guys might wanna log the id just incase but ye he wanted me to vote for a skin to become twitch drops

balmy cypress
#

hundreds of them

blissful herald
kind kestrel
#

yeh been around the block a few times ik a scammer when i see one always fun when they try new stuff

maiden bridge
#

😩

oblique marsh
#

i have 120 ping at SA server and i am brazilian

tribal gale
#

eu long might be getting ddosed

ember badge
#

the bps on br main is gonna remove or stay???

echo narwhal
#

im not a person that plays with a cheater xd 🤣

blissful herald
sour cove
balmy cypress
#

no admin is DM'ing you anywhere

oblique marsh
#

Steam ID: /76561198998230005/
Server Effected: SA Main and SA LONG
Issue: when i use exit lag i have 20 ping and when i dont i get 20 ping, i was wondering if u guys could fix my route

wipe in 10 mim pls help

static estuary
#

hello EU MAIN

#

U7 GOT BANNED

#

BUT THEY CHANGE ACCOUNTS AND GOT LOOT AGAIN

#

😫

hexed nimbus
static estuary
#

OK I WILL TRY

vapid timber
#

im trying to join br main and the asset warmup dont change

gaunt field
#

Good evening, he writes to me that I am banned for using cheats. I've never used cheats. Can I find out the reason for the ban or file an appeal?

marble mantleBOT
#

Hey, @gaunt field

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
#

@strong oar how can we help?

meager dove
#

Guy preteding to be rustoria admin and scaming people by sending a website to vote for a rustoria skin and sends you a fake steam site

fringe tree
#

Please block them and avoid clicking their links

meager dove
#

i have a screenshot of his profile

#

ik but just to let you know someone is using your image to scam people

#

i knew it was a scam right away but other people that arent aware can very easy fall for it

fickle quartz
#

plz unmuted me br main sorry spam i am happy

#

id cloudjulio

gloomy sparrow
marble mantleBOT
#

Hey, @fickle quartz

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

oblique marsh
#

literraly BR main is unplayeble the route is bad brazlians have 200 ping

gloomy sparrow
#

@fickle quartz you have to make an appeal

fickle quartz
summer atlas
#

BR MAIN is so so bad

#

lagging so bad

gloomy sparrow
summer atlas
#

br long is fine, why cant set the same config on both server lmao

sudden cargo
#

fix br main

gloomy sparrow
dapper depot
#

Will i keep vip i just buy it

fringe tree
dapper depot
#

ok so i will keep for this wipe

fringe tree
dapper depot
#

ok thx have a good day

regal hull
#

boys the br main is lagging so much

small heart
#

how do i get unbanned

odd slate
#

yea idk how im banned lol

#

<@&274971100184576010>

gloomy sparrow
odd slate
#

do i make a ticket?

small heart
#

how do i get unbanned

odd slate
#

it says ban evasion i barely play the game

fringe tree
marble mantleBOT
#

Hey, @small heart

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
marble mantleBOT
#

Hey, @odd slate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

small heart
#

i made a appeal but it got denied but i dont even cheaty i have 5k hours 0 game banneds

nocturne sparrow
#

why i cant add the us small bot to my discord?

fringe tree
#

They won't be leaving from here and server information can be found in #oldserverinfo

small heart
#

so i can get falsebanned and never play the server again damn this server is ass

remote token
#

how do i report hacker?

nocturne sparrow
fringe tree
marble mantleBOT
#

Hey, @remote token

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gentle marsh
#

LAG IN BR MAIN

gloomy sparrow
smoky cape
blissful herald
odd slate
#

man its my birthday i finally hop on to play with some IRLS and im banned

#

like wtf

hexed nimbus
odd slate
#

lol

abstract flame
#

how do you open te map file?

hexed nimbus
abstract flame
#

i clicked the link and it donloaded and opened microsopft visual studio

hexed nimbus
abstract flame
#

but i no have that

#

me no know me just dum

tiny merlin
#

wtf

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i got queue skip

#

but im in queue

odd slate
#

reload your game

hexed nimbus
old shale
#

open sloths on us main!!!!

fringe tree
marble mantleBOT
#

Hey, @old shale

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

dire torrent
#

How can i report a cheater

#

I also have some clips

hexed nimbus
marble mantleBOT
#

Hey, @dire torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

odd slate
#

whos in charge of the appeals?

hexed nimbus
cosmic phoenix
#

FIX BR MAIN

austere onyx
#

where do i buy VIP for us main?

hexed nimbus
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

odd slate
#

how long does it normally take mike?

#

ill pay for it deadass

hexed nimbus
#

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tiny merlin
#

please admins fix my ticket this sucks

lapis epoch
#

vip for eu main is brocken ,

abstract geyser
#

Extreme LAG on BR Main

odd slate
#

it says banned already appealed with a red X on top

#

does that mean i got denied or?

silk steppe
#

MY VIP ISNT WORKING

#

admins thats my ticket

lyric basalt
#

should be fixed

odd slate
#

marzy help me out man

old shale
#

WHY IS MY RUST JUST STUCK ON RECEAVING DATA?????

#

receving

hexed nimbus
old shale
#

bro i gotta go in que then

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for like 4 houras

hexed nimbus
#

eighter way you aint playing i guess

old shale
#

ggg fuck this server

sly crown
#

us main is kicking me and i just bought vip

old shale
#

yo admin can u put me through

#

i just waited and there was a bug

sly crown
#

Marzy

#

why is US main kicking me

broken depot
#

just bought qeueu ski and still have queue

hexed nimbus
hexed nimbus
carmine parrot
#

i need help

odd slate
#

one of the admins check it please

#

<@&274971100184576010>

lyric basalt
wide kraken
#

i need help, i was playing on rustorio us small but my game crashed, now im in 100 queue, is there any chance to skip the queue

#

i didnt disconnect, i crashed

broken comet
#

lag in BR main @lyric basalt

runic marsh
#

Hello guys

#

can somebody help me?

runic marsh
#

guys you also have problems loading in the serv?

#

disconnected: exception (cs:97128) nullreferenceexception: object reference not set to an instance of an object

unkempt wolf
#

can I get appeal for my ban i didn't play rust like month and this my first ban in my account and 25day
i wanna buy vip and get fun
can you help 🙂

fringe tree
marble mantleBOT
#

Hey, @unkempt wolf

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wide kraken
zenith roost
#

any way to get EUMondayn bot of discord on my discord server?

austere onyx
#

we can not pay by bank transfer?

unkempt wolf
#

idk my ban for what but please i wanna play

late token
#

i wanna refund my money i dont want vip anymore

unkempt wolf
#

and this first ban in my account and i got 25 days

fringe tree
marble mantleBOT
#

Hey, @late token

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

late token
#

lol

#

no team mate in server fked by clan

odd slate
#

and my steam got hacked in that time i just recovered it today

brittle girder
#

@lyric basaltMy friend has sent you a private message

austere onyx
#

@marble mantle can we not pay by bank transfer?

#

i dont have credit card

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or paypal

runic marsh
#

pay in pizza 's

thin trellis
#

@lyric basalt I DM you

full cipher
#

can someone unlink my account because for some reason there a other steam account linked to it

bitter grail
#

eu main roll back

runic marsh
#

disconnected: exception (cs:97128) nullreferenceexception: object reference not set to an instance of an object LTdecroptional.callonupdate (system val, system.single ratio passed

#

guys can some1 help ?

limpid belfry
#

are horses broken on eu 2x?

#

when you buy it at ranch they don't move

near shore
#

of je bank account linken

lilac parcel
#

Yo I was false banned a couple years ago by an admin I killed in game (who was also playing on the server????). Can I refute this ban in any way? @marble mantle

lilac parcel
#

Yeah I did when it happened and the same admin rejected it'

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he was literally admin abusing

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Im not banned on any other servers

gloomy sparrow
lilac parcel
#

well i did in the appeal i made years ago

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but it got rejected

#

by the admin that banned me'

gloomy sparrow
lilac parcel
#

can I make another appeal since that one was 4-5 years ago?

west osprey
lilac parcel
#

"hacking"

digital citrus
#

does vip take visa prepaid cards

west osprey
lilac parcel
#

I've never cheated in rust

#

what proof backs your claim

strange stirrup
#

!ticket

marble mantleBOT
#

Hey, @strange stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lilac parcel
#

Can i atleast get a refund on my VIP

west osprey
lilac parcel
#

I havent played this server in 3-4 years. I legitimatley forgot that even occured

#

bc again im not banned anywhere else..........

misty fjord
#

rip long?

oak pier
safe fox
#

yo how long till toria long is back up

west osprey
ionic forge
#

@daring field Need urgent help on EU SMALL with a blatant cheater

oak pier
#

@west osprey is there no way for me to get a queue skip?? I have a clip of it happening to me, i didnt even get an error, no flyhack, nothing, legit just stepped foot on a train track and instantly got kicked with full queue

safe fox
#

lol stop whining

#

just wait q

empty pendant
#

neo a rand

west osprey
#

There are many many reasons you could have been kicked. Was there an error when you were kicked? What did it say? This happens to players all day everyday. We can't always be there to queue skip them, or really verify their story. Us not skipping people is keeping it fair for everyone.

oak pier
ionic forge
#

@west osprey I need help with a cheater on EU small id is 76561198082082994 and this is also his name

oak pier
#

no error, just instantly sent to the main menu

ionic forge
#

Clear aimbot and ESP

west osprey
empty pendant
#

fix long

safe fox
#

status

sharp jewel
#

games crash sometimes

safe fox
#

pc issue bud get your money up

marble mantleBOT
#

Hey, @ionic forge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

boreal nacelle
#

anyone having issues connecting to us long

west osprey
boreal nacelle
#

oh

oak pier
magic agate
#

@boreal nacelle yeah I am

tough notch
#

!ticket

marble mantleBOT
#

Hey, @tough notch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

quaint eagle
#

you can crash and not see error sometimes due to your poor connection

void condor
#

Aware of US_Long, coming back up now

west osprey
oak pier
#

no point then thanks have a nice day

quaint eagle
#

will the sever come back up?

mellow folio
drifting linden
#

Horses are glitched on 2x EU vanila

gusty sinew
#

how to skip friend queue as a streamer i have vip(not usual payable usual vip)

mellow folio
# west osprey No

can i send a dm to u instead of making a ticket for a simple question?

drifting linden
west osprey
drifting linden
quaint eagle
#

same issue on US Long

runic marsh
#

disconnected: exception (cs:97128) nullreferenceexception: object reference not set to an instance of an object LTdecroptional.callonupdate (system val, system.single ratio passed

#

can u help admin?

#

it happens when i log in rustoria eu main serv, not able to wake up from a sleeping position while ingame

sonic flower
#

how do i make a ban apeal

finite pulsar
#

Can I buy vip although it is out of stock

smoky cape
#

Someone's vip will be back in stock when it runs out

ancient meadow
#

big jacob how many tickets rn you able to tell me that big dog

#

i believe the fr did not answer my question but i appreciate the effort

smoky cape
ancient meadow
#

ofc let me put on my smart cap. I was wondering if you were able to inform me the wait time on tickets being helped. Myself has a bit of a silly situation I found myself in and I am in need of assistance. I would just like to grasp the time of when my ticket will be looked at.

rapid adder
#

what should I do if right now a man on a cargo is sitting in textures under the stairs?(rustoria eu medium)

knotty edge
#

Am I the only one who didn't have the studies reset for EU Mondays?

lyric basalt
vagrant grove
#

how do i create a ticket

#

its kicking me for playying with a hacker but i havent played with a one?

patent lake
#

one cheater banned, his team mates do not, why?

versed vortex
#

Hey how do i submit a ban report

deft mural
#

Rust Br Long SUPER LAGGY

iron spade
#

Br main still unplayable 😦

knotty edge
#

Do I understand correctly that EU Main resets studies once a month and EU Mondays never resets?

wraith star
#

Did rust remove treasure quest from barn & ranch ?

lyric basalt
marble mantleBOT
#

Hey, @vagrant grove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vagrant grove
wraith star
#

Did rust remove treasure quest from barn & ranch ?

wraith star
near halo
#

br main, having a lot of lag

vagrant grove
#

how long can it take for a appeal to be look at anyone know?

#

cus a fella tryna play the wipe

north crest
#

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

wraith star
vagrant grove
normal raft
#

how do i report someone exploiting bugs

marble mantleBOT
#

Hey, @vagrant grove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vagrant grove
marble mantleBOT
#

Hey, @normal raft

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
#

!report @serene panther please create a ticket to report cheaters instead of calling them out in chat. we do not take reports over discord.

marble mantleBOT
#

Hey, @serene panther

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

past fable
#

/ticket

marble mantleBOT
#

Hey, @past fable

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

weak rain
#

/ticket add

marble mantleBOT
#

Hey, @weak rain

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vagrant grove
bitter tartan
#

Why is br main having so much lag and not returning to normal?

gritty dust
#

/ticket

marble mantleBOT
#

Hey, @gritty dust

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gritty dust
#

can i please get some help waited in a 2 hour que just for my game to be stuck on downloading world...

deft mural
#

there are hackers on BR long

#

bro reported it like 5 times someone do something

#

guy with chinese namew

hexed nimbus
deft mural
#

i done it twice

hexed nimbus
#

yeah twice what ticket or F7

deft mural
#

f7

#

guy with chinese name

hexed nimbus
#

F7 doesnt go to admins just to EAC if you lucky he gets banned in a month t reporting in that way

hexed nimbus
marble mantleBOT
#

Hey, @deft mural

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gritty dust
#

after waiting in queue

hexed nimbus
gritty dust
hexed nimbus
#

most likely

deft mural
#

i made ticket

#

of both

#

thanks for quick response

#

also server is unplayebel 20 min straight of laging

hollow kayak
#

I'd like to appeal a recent mute I just got on US Main. How do I go about?

marble mantleBOT
#

Hey, @hollow kayak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vagrant grove
#

can someone please look at my appeal <@&274971100184576010>

full cipher
#

they look into them when they are free so just give it time

deft mural
#

Bro whats going on with BR servers, everyone is complaining .... cant play

vagrant grove
full cipher
olive juniper
#

is this where i report a bad man on my server?

fringe tree
#

Make sure to check the status on the support page as well!

fringe tree
marble mantleBOT
#

Hey, @olive juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

Tickets can be done in-game or on the website!

abstract geyser
#

It can't be that the BR Main server is working that badly.

vagrant grove
#

@fringe tree wats the status thing?

olive juniper
#

ty

vagrant grove
#

like the thing that says pending?

deft mural
#

its being 30 min with massive laggings

fringe tree
abstract geyser
#

I paid for the VIP and I can't use it

deft mural
#

i go back 10 seconds in time

fringe tree
marble mantleBOT
#

Hey, @abstract geyser

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

olive juniper
#

hey <@&274971100184576010> could i get my creator tag back? THANK YOU!

raven mist
#

Might wanna dm @balmy cypress or @neat pumice for that @olive juniper

jaunty knoll
#

Was in line for 2 hours and then got timed out. Need to do a live stream, can you help me? Us main.

deft mural
#

Still lagging BR

unreal spear
#

hey how do i make a ban appeal? My name was awful before

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @unreal spear

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
jaunty knoll
hybrid tinsel
#

br long so lag, can u restart it or something?

broken comet
#

extreme lag in br main <@&274971100184576010>

deft mural
#

its unplayable... froze for 1 min straight

north anchor
#

<@&274971100184576010>

#

could you fix your server please

raven mist
#

Theyr aware and working on it mister

north anchor
hybrid geode
#

LAG BRMAIN help

proper trail
#

lag on us small kicked for packed flooding

lean oyster
#

omg the lag

spiral marsh
past fable
#

help sup

spiral marsh
#

it keeps kicking me from us main saying im hacking

#

<@&274971100184576010> it keeps telling me im hacking on us main

marble mantleBOT
#

Hey, @spiral marsh

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pliant crypt
#

I made a appeal on support and it got approved yet im still banned on servers?

deft mural
#

STIL HAVE MAJOR LAGG ISSUES ON BR

trail acorn
#

BR Main is abandoned ? no admin looking into it since 1 pm rn its 8:49
lost 400 pop in 2 hours due lag issue
not even 1 word about it from anyone linked to rustoria
Thanks so much thats why i donate ❤️

median ibex
#

can i talk to someone admin

median ibex
#

really big problem.

fringe tree
#

What was your inquire/concern?

spiral marsh
#

it says im hacking

fringe tree
marble mantleBOT
#

Hey, @spiral marsh

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

median ibex
#

@etelnal pls help me. our whole team got banned and we can prove that we are clean. show i dm someone or talk in here?

marble mantleBOT
#

Hey, @median ibex

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raven mist
#

Use the above

median ibex
#

i idd in the website and i have screenshot that i want to prove not playing with hack.

#

but i can not post pic on website

#

i am not very good at english. but i want to try my best to explain things

fringe tree
#

It's fine just take it step-by-step and the Admin will respond to your ticket as soon as possible. It takes 1-3 business days for them to respond to your ticket.

median ibex
#

ok man. may i ask a question.

full cipher
#

can someone help me for some reason it says I have another steam account link to this one?

marble mantleBOT
median ibex
#

is that any probelm if i watching live and find out screener showed the code in live. and i code raided him.

full cipher
#

ty

fringe tree
#

"Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted."

median ibex
#

but we are all dont know the policy about this one. we only know dont using any cheat in game.

#

pls forgive us. i wanna play

sudden surge
peak monolith
#

Do with that what you may.

peak monolith
#

This is to discourage stream sniping.

median ibex
#

@peak monolith what if just try the code. we dont know about that. we just curious.

#

Curiosity is human nature my friend. i didnt mean to it. my body want to to try the code is that true or not. u know. lol

peak monolith
#

Were you watching the live stream?

median ibex
#

yes man.

#

wait asec let me send u a pic.

#

he is not typing code in game u know,.lol so i was curiosity is that a real code or not.

#

so i did to try out the number. that it man. but i do not know that team gotban later. my god. i was 100% was curiosity. i want someone can feel me.

median ibex
#

yes man. but i can not post pic in website link. i want to explain more detail.

#

only me can speak a bit english. they are all waiting for me to explain to u guys.

#

hope u guys can feel me.

#

that pic show number 0202 are making me curiosity. just want u to know my friend. i didnt mean to it. Curiosity is human nature.

#

i did not want to broke the rule my friend. i play every wipe in here.

torn heart
median ibex
#

@torn heart thanks man u make me warm.76561199134667646

torn heart
vagrant grove
#

jacob can u take a look at mine @torn heart

#

!steamid

marble mantleBOT
torn heart
vagrant grove
#

ty

#

was it a mistake or sum?

molten verge
#

@torn heart i got banned for playing with hacker. the timer has ran out and i cant join a server. but on the website it says my ban type was for hacking

median ibex
marble mantleBOT
#

Hey, @molten verge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marble mantleBOT
molten verge
torn heart
median ibex
#

76561198822359050

#

@torn heart my dear pls check this account

torn heart
median ibex
#

actually he is one of my teammate. but somehow he can not get in discord. forgive him.

torn heart
median ibex
#

pls i can explain for this.

#

we all try out the number 0202 on the door. and they got ban from rust

#

we are not meaning to broke rule or something. we have been play on this server for a long time. and we seen number on live and we try to know if that true or not.

#

we were just curiosity.

torn heart
#

they were banned by EAC not us, so you will need to go explain your case to them

median ibex
#

he love this server and only play in this server. our team is 100%clean.pls trust us

#

ticket to explan?

torn heart
#

you were banned for playing with someone that was banned by EAC, so since EAC found them to be cheating, they will remain banned for playing with them

median ibex
#

so who should i talking to . can u pls tell me my dear jacob lvoe

#

send me a link pls jacob love

torn heart
#

the person who was banned by EAC would need to appeal @ https://www.easy.ac/en-US/support/contact/appeal
if their ban is lifted, then you would have to appeal the playing with hacker ban to get it lifted

Easy Anti-Cheat is the industry-leading anti-cheat service, countering hacking and cheating in multiplayer PC games through the use of hybrid anti-cheat mechanisms.

median ibex
#

76561198822359050 but he is showing playing with hacker and need to wait 6d 10h

#

he is not eacban.

#

idont know who got eacban. but most of my teammate are showing playing with hacker. omg. pls help us. ithink u can help us if u trust on me and what i said my dear.

#

76561198125930746,76561199348201392,76561198313328954,76561199347767876,76561198955393258,76561199177219934,76561199380271487 @torn heart thats all we can count on u my dear. pls help us all. i love u whole family. pls pls help me. 100%clean and not playing with hacker. if u neeed we can prove pic and more things to explain. those account need to wait 6day to join back the server. plspls look for them.

#

76561199380271487 also this one i forgot. sorry

#

@torn heart are u still thereBlobNervous MonkaStare KEKL

astral wing
#

Hello, how long on average does it take for support tickets to be attended to? I reported someone for sexual harassment/extreme toxicity.

deft mural
#

hello BR server is so bad lagging

#

please bro just lost my whole inv

fringe tree
timber crescent
#

how can i attach photos to my ticket

torn heart
torn heart
median ibex
#

dear jacob.did u check for it?

median ibex
#

pls look for the god. they are clean and no one play with hacker. they are just saw the number in live and try the code. that it. no more other action . may god be on us

#

this pic was screenshot from last night. the red one is show 4 number in live screen. the green one it show the guy was live on bilibili.com. that all true and no fake on this picture. and we are all saw it when we are watching on live.

ornate kettle
#

guys wtf rustoria eu main large oil rig not spawning for 1hour

median ibex
#

Curiosity is human nature, we just curiosity the number is that ture or fake. that it. but most important things is we didnt know someone are cheating on their team. they got kickout for it. but we dont know them. we just touch one single door for it and got them kill.

ornate kettle
#

help plls

median ibex
#

most of them are kicking out of this server for 6 day. they are looking for joining back the server. and we all can prove that we are not playing with hacker. we all got pic that u need.

ornate kettle
#

guys wtf rustoria eu main large oil rig not spawning for 1hour

median ibex
#

if u need anything or got any problem wanna ask me. pls let me know. i want to fix the problem. thanks @torn heart may god be with you. and swear to god and to u. we are 100%clean. pls look for us. thanks

#

BlobNervous KEKL help me help~~~~

#

hes been play on this server for 4k more hours big fans of this server. pls help us. we are clean

#

we all buying vip every month and supporting this server forever. big big fans of this. dont ignore me.

coarse kernel
#

Why aren't the admins willing to look at the appeal?

fringe tree
median ibex
#

how about me my dear

#

can someone else can fix the problem of mine? if u guys need more detail pls let me know

coarse kernel
#

@fringe tree Hello sir, it's not my fault, I hope this side can help me deal with it as soon as possible instead of being treated unfairly by the ban!

median ibex
#

so do i

fringe tree
coarse kernel
#

@fringe tree I love the game, not that I hate it more and more, and I can't raid people in the future? Considering whether I should raid him or not, will I be dealt with?

pliant crypt
#

I made a appeal on support and it got approved yet im still banned on all rustoria servers?

coarse kernel
#

I just want to play a fair game and not be inexplicably banned

#

How are you today, sir? I think you're all going to be fine today! Me too, and I don't want to have a bad day.Need more evidence, can I provide it, can I come out and communicate clearly?

fringe tree
fringe tree
coarse kernel
#

@fringe tree Do you think this is fair? 1-3 days

brazen nymph
#

<@&274971100184576010> Hello admin, I've been banned by a vpn and apply to be unbanned Thank you

marble mantleBOT
#

Hey, @brazen nymph

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marble mantleBOT
#

Hey, @brazen nymph

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coarse kernel
#

Note: The standard response time is 1-3 working days, but it can be adjusted according to the situation. Why can't I adjust accordingly?

brazen nymph
#

@marble mantle I have appealed Created

#

Can you check it for me and unblock it quickly?

#

!appeal

marble mantleBOT
#

Hey, @brazen nymph

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
brazen nymph
#

Can you help me review it first? Thank you.

#

Is there an administrator online?

fringe tree
#

We can't rush to answer your appeal first

coarse kernel
#

I'm very disappointed.

peak monolith
#

Sorry you feel that way.

coarse kernel
#

Hello sir, I don’t want this either!

#

Instead of a robot waiting 1-3 days for a reply

#

I just want to handle this matter properly, with evidence and video as evidence, rather than without any evidence. Is there anyone who can handle this matter instead of everyone being banned for no reason?

dusty saddle
marble mantleBOT
#

Hey, @coarse kernel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

median ibex
heady mango
#

Bradley scientists aren’t spawning on US Main?

#

Lot of loot missed out on

vital jackal
#

can sum1 help me plz ive been waiting forever

lyric basalt
vital jackal
#

drag me in support

vital jackal
lyric basalt
shy palm
#

Its about him being doxxed on toria main

#

(teamate here)

lyric basalt
shy palm
#

#bce96c

vital jackal
#

yes

lyric basalt
#

Someone will have a look soon

pulsar fable
#

How can I buy passes from you from Russia?

shy palm
heady mango
#

Bradley scientists on us main aren’t spawning

#

Not sure if intentional or not, but takes a lot of loot away from bradster

astral osprey
#

I bought a horse saddle, I put it on the horse and the horse does not move.

astral osprey
blissful herald
astral osprey
#

6 saddle

blissful herald
#

try maybe leading the horse out

astral osprey
#

no

#

does not come out

blissful herald
#

if that doesn't work, nothing really we can help you, Just F7 it as a Bug

astral osprey
#

ok thx

shy palm
#

Yall fr gonna close a ticket abt doxxing when it was the most information about it with evidence.

#

just sad.

#

pull the logs, take action, and either way you don't have to dicuss the matter with me, Just fucking do something about it being as I sent the most information.

blissful herald
#

if you are being doxed then please make a ticket

#

if not, then please stay out of it

shy palm
#

Find out all the info but closing the ticket.

#

But hey, only took 4+ people to get one persons attention 3 hours later.

blissful herald
#

so have to be a bit more patient

white latch
#

flyhack aim

shy palm
#

open apps then, start hiring people that do wanna ensre player saftey.

marble mantleBOT
#

Hey, @white latch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy palm
#

yeah let me apply to a server that barley takes action, doesn't wanna find all info before prematurely closing tickets, and 4 tickets to be made only to get support 3 hours later. Seems like a great server to apply to.

blissful herald
shy palm
#

reply to it and seek more info then?

blissful herald
#

and as I saidm, if you are not being doxed, then we not going to discuss other player stuff with you

#

have a nice day

shy palm
#

idiot, like i said technically it is also about me.

#

can you read? or should I add that to the list of why I should not apply?

shy palm
#

wouldnt shock me

shy palm
blissful herald
#

if your information is Public, well then its available to everyone

#

but am not going to argue with you here anymore, your last ticket was about your friend, not you

#

so if you got Doxed as you mentioned, please feel free to make another ticket and we can look into it

smoky frost
#

Jaqua what

#

y r u pressed I did it twice

blissful herald
marble mantleBOT
smoky frost
#

alr

#

76561199520687497

blissful herald
shy palm
smoky frost
#

wdym hes a great admin

shy palm
#

can ppl not read today?

#

"You're not that bad of an admin."

smoky frost
#

*great

shy palm
#

context clues of a 2nd grader.

vernal nexus
#

<@&274971100184576010> Rustoria.co EU Mondnys Banned VPN
STEAM ID:76561199216843018

slender lance
#

why did i get banned 😭

#

i havent even played that server

thin trellis
#

@blissful herald

#

Why was my teammate banned all of a sudden

blissful herald
past fable
#

I got banned and I don't know why. I opened a ticket since yesterday and no response. please help.

#

please review 76561198894683486

thin trellis
#

@blissful herald

hexed nimbus
past fable
#

Thank you for your feedback.

worn coral
#

Appeal #4f1664

#

Can anyone help me

marble mantleBOT
#

Hey, @worn coral

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

peak cliff
#

btw can i talk with hight admin in dm?
i wanna check something important

ancient venture
#

i cant connect to the eu medium is it servers problems or what?

gloomy sparrow
ancient venture
#

connection attept failed

gloomy sparrow
ancient venture
#

still nothing\

raven mist
ancient venture
#

yes i did

raven mist
#

I see players joining and leaving so it must be on your side i'm afraid

ancient venture
#

i joined even from battlemetrics

raven mist
#

Strange, do you have a vpn you can test with?

ancient venture
#

nope

boreal thistle
#

!appeal

marble mantleBOT
#

Hey, @strong gate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

outer yew
#

.

olive pilot
#

76561199113591104

#

ADMIN VPN BAN

#

I NEED HELP

timber dawn
#

I can’t join the server, it’s asking me to join discord, help me

pliant crypt
#

can i talk to a admin

fringe tree
fringe tree
median ibex
#

why still no one trying to fix my problem. iwanna know whats the point if need to wait3 day after. my base gone.

placid dew
#

/report

marble mantleBOT
#

Hey, @placid dew

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

!appeal - I understand your frustration. Unfortunately, I can't help in the process of appeals. Certain punishments may lead other players getting in trouble as well. I'm wishing you the best in your endeavors and would suggest making another appeal.

marble mantleBOT
#

Hey, @pliant crypt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
jade apex
#

I have been banned by vpn. Please help me unblock my account. Thank you.

fringe tree
jade apex
#

I have appealed and written a ticket but I have been waiting for a long time

#

@fringe tree

manic glade
#

is that no admin working on website? why everyone that showing need to wait so long time and no one reply anything. is that working on website?

past fable
#

/ticket

marble mantleBOT
#

Hey, @past fable

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

It takes 1-3 business days

manic glade
#

if took 3 business day to fix problem. u dont think thats the probelm?

fringe tree
fringe tree
ocean thistle
#

Handled.

thorny dune
jade apex
#

@thorny dune

#

I have been banned by vpn. I have appealed, but I have been waiting for a long time and no one responded to me. Please help me unblock it. Can you please? Thank you.@thorny dune

manic glade
#

why dont u guy repport to ur boss and see what happen here. see how u did to the player. u think thats not a problem? we spend money on vip and spend most of time on the server. is been 7day on wipe day. if u were me. admin told u to wait 1-3day to fix ur problem. at the meantime ur base need to upkeep.when the problem is fix. ur base is gone. is that fair to u ?

thorny dune
jade apex
#

ok

manic glade
#

no. thats no one working on website. i am not first time appeal ticket. the reason why i loving this server and choose to keep playing here cuz admin ban hacker fast. before. when i appeal ticket. i got reply very soon. not like now.

thorny dune
fringe tree
manic glade
#

76561198822359050

jade apex
#

I just browsed but did not unblock the VPN

#

I just browsed but did not unblock the VPN@thorny dune

manic glade
lunar smelt
#

can i use vpn in sea main?

thorny dune
# manic glade 76561198822359050

Thank you. I understand that you have dedicated a significant amount of time to Rustoria and also helped support us by consistently getting VIP which is greatly appreciated, however this does not exclude you from our rules. We enforce them on everyone equally and fairly and it looks like your team mate was game banned and you were therefore banned as well for association for 7 days.

thorny dune
lunar smelt
#

@thorny dune im trying to use exitlag but won't let me in to the server

marble mantleBOT
manic glade
halcyon eagle
#

<@&274971100184576010> can i get admin i think i have proof of a cheater

blissful herald
marble mantleBOT
#

Hey, @halcyon eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lunar smelt
#

@marble mantle can i post here my steam id?

#

@marble mantle 76561199466905153

fringe tree
lunar smelt
#

i can't get in to the server using my vpn @fringe tree

novel dragon
#

i have 1 alt that was gamebanned over 180 days ago do i need to appeal anything to play on rustoria? @thorny dune

thorny dune
thorny dune
novel dragon
#

i sent both the accounts @thorny dune

jade apex
#

@thorny dune

#

It's been 3 hours since I appealed my VPN. Can you help me resolve it? I've been waiting for a long time and I still want to play games today.

#

pls

#

@thorny dune@blissful herald@halcyon eagle\

fringe tree
#

It will be handled soon as possible.

jade apex
#

I've been waiting for a long time. Can you please hurry up? please

#

@fringe tree@thorny dune@blissful herald@halcyon eagle@ocean thistle

blissful herald
jade apex
#

please

lunar smelt
#

@thorny dune what server are you using on sea main?

heady mango
#

Bradley scientists aren’t spawning on us main

obsidian tendon
#

Hello 👋. I was trying to report a cheater in BR Main but sending the ticket triggers an infinite loading then error. I'd like some orientation.

fringe tree
marble mantleBOT
#

Hey, @obsidian tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

torn heart
#

instead upload the video to YT or another platform and paste the link

obsidian tendon
obsidian tendon
torn heart
pseudo idol
#

<@&274971100184576010> My ticket has been approved, I still can't join the server, please help me check. Steam ID: 76561199506765194 Appeal #6672f6

#

@torn heartCan you help me

torn heart
#

sure send me a steamID

pseudo idol
#

76561199506765194

#

@torn heartokay 15 minutes?

torn heart
pseudo idol
#

Ok, thank you for your help

torn heart
#

wait 15m and rejoin

#

should be good

pseudo idol
#

good. Thank you very much@torn heart

unkempt folio
#

@torn heart

#

how do i open a ticket

torn heart
marble mantleBOT
#

Hey, @unkempt folio

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

olive pilot
#

ADMIN VPN BAN 76561199113591104

#

I NEED HELP , VPN BAN

#

76561199113591104

robust musk
marble mantleBOT
#

Hey, @olive pilot

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

charred lintel
#

!appeal

marble mantleBOT
#

Hey, @charred lintel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

surreal yoke
#

banned for hacking but im not hacking wtf?? its been 15 months now

charred lintel
#

same thing happened to me and my teammate lol

old whale
#

i just got banned for playing with a cheater we were gonna start a vilage and we were adding randoms to the team and im just wondering `which person was cheatin

marble mantleBOT
#

Hey, @surreal yoke

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

#

Hey, @old whale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

old whale
#

im not trying to appeal

#

im wondering about who was the person who was cheating

#

it was on eu rustoria 2x

charred lintel
#

if my teammate and i got banned does that mean everything we got is gone or will it just stay until decay or until appeal gets approved?

#

i see thanks

old whale
#

damn i just woke up and it says im banned for playing with a cheater

#

@near halo nah they dont let you appeal they say its your faullt for not picking your teamates wiser

charred lintel
#

man these admins need to actually thoroughly examine ''cheaters'' seems like lots of people who gets banned are just examined a little and gets banned right after

marble mantleBOT
#

Hey, @old whale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

old whale
#

nah this has happend to me before lol on the same server, me and my school friend were pllaying a wipe and we added a farmbot in chat and he turned out to be cheating

torn heart
old whale
#

i wasnt on when he was added

#

you got too many cheaters on there

torn heart
old whale
#

@torn heartdo you know who was the cheater on the team just wondering

torn heart
#

send me a steamID I can check

old whale
#

76561199229485528

torn heart
old whale
#

wait tf he was my duo

#

lol

#

well gg

old whale
charred lintel
#

where do i check about my appeal?

old whale
#

jacob what was his steam id

#

i wanna check his profile out

charred lintel
torn heart
#

Yes, it really is 1-3 days.

charred lintel
torn heart
#

sadly thats not info we are allowed to provide

charred lintel
#

i see

elder sail
#

Good day
I filed an appeal for the fact that I was banned on the servers of Rastoria, which was removed from me, I have only 2 questions - why was I banned? and why won't it be removed if I'm not suspected of cheats?

charred lintel
#

im curious how many of your bans are actual cheaters and how many are just innocent players?

torn heart
elder sail
#

I filed an appeal in vain and twice I was told that I can play on the rastoria servers, but in fact I cannot access them because I have a ban, how can I understand this to a man who came from the factory, has 2 days off and just wants to dig stones to build a house ?

jade apex
#

@torn heartI have applied to VPN. I have appealed but it has been 3 hours and there is still no feedback. Can you please help me untie it? I have been waiting for a long time and the management above said that I have untied it but I have not untied it.

elder sail
#

answer me!

marble mantleBOT
jade apex
#

ok

elder sail
#

76561198453918971

#

me steamID 76561198453918971

torn heart
elder sail
charred hare
#

admins pls come on US low pop there is a cheater team names blue card, red card and green card there cheating hard

worn coral
#

@torn heartAppeal #4f1664 help me

dire torrent
#

Cheater on Rustoria US low pop Name:Green keycard if the admins need proof like clips we have multiple clips.

marble mantleBOT
#

Hey, @dire torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

boreal thistle
#

Standard response time is 1-3 business days, but it can be more or less.

gilded widget
#

I can't report players using the website or the /ticket command

obsidian tendon
torn heart
#

seems as if the tickets broke on BR main for some weird reason, for now if possible please use the website to make a generic ticket for another server, and include it's on BR main in the ticket

obsidian tendon
prime nebula
#

i need to talk to an admin plz

charred hare
#

pls do Ticket #b4cfef

prime nebula
charred hare
#

at the pag

marble mantleBOT
#

Hey, @prime nebula

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

prime nebula
#

well is there anyway i can talk to an admin quick plz

#

i found out there was a cheater on eu main playing with the team i joined

gloomy sparrow
prime nebula
#

no

gloomy sparrow
#

@languid escarp how can we help?

prime nebula
#

i only fuond out like 5 mins ago

gloomy sparrow
gloomy sparrow
#

F7 reports goes straight to facepunch he needs to make a ticket in game or on the website so that we can help him

prime nebula
#

i left the game when i see he was cheating

gloomy sparrow
marble mantleBOT
#

Hey, @prime nebula

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
#

Please make a ticket

prime nebula
#

he was steaming it in discord when i asked if he was cheating he nodded up and down

#

yes i have 2 mins ago

gloomy sparrow
prime nebula
#

ok ty

vivid lion
#

will admins do something against racist voice ? if i have a clip ?

gloomy sparrow
vivid lion
#

so you mean the rule no racism is useless ?

#

nice

graceful creek
#

My bunker randomly stopped working and now im stuck bruh

charred hare
#

pls make my ticket #b4cfef on our server is a hard cheater

autumn quest
chilly patio
#

Hey, where can i ask about ban?

wispy dirge
#

!report - Please create a ticket so our admins can take a look

marble mantleBOT
#

Hey, @livid kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

chilly patio
#

I dont want to report, i want to ask about reason why my friend got ban

grand oar
#

why when i log in it says disconeccted : play elsewhere

#

i didnt play for 5 days and come back

zinc delta
#

!banappeal

marble mantleBOT
#

Hey, @zinc delta

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

chilly patio
#

He said its okey now so idk what happend

zinc delta
zinc delta
chilly patio
#

Oke, thanks

glad fern
#

are there bp wipes on US medium?

zinc delta
zinc delta
blissful herald
turbid forge
#

IM WAITING FOR ADMIN !!!!!

#

@minor temple

wheat tusk
#

love getting banned for sending a legit random number containing troll digits!

lyric basalt
turbid forge
wheat tusk
lyric basalt
topaz arch
#

why does us mondays have such a huge cheater problem espacially with russians

#

please geo block russians on us server

blissful herald
#

and feel free to make a report, if you think somebody might be cheating

topaz arch
#

ДЯДЯ whole clan cheating

#

i did , just check them 🙂

boreal thistle
marble mantleBOT
#

Hey, @topaz arch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

topaz arch
#

done already

turbid forge
topaz arch
#

just geoblock this animals

#

its US not RU

blissful herald
turbid forge
#

@minor temple

topaz arch
#

scared of putin or what

blissful herald
topaz arch
#

bad for you to be close to a orc

turbid forge
#

@minor temple u told us to come discord

topaz arch
#

all you saying is "please cheaters come to us"

turbid forge
#

and u are not here now :((

blissful herald
#

no need to tag in every sentence

minor temple
#

I won't be long and I'll be with you

turbid forge
#

So how long im supposed to wait? xD

blissful herald
topaz arch
#

yo skylinegt tell me why i do only encounter many cheaters on your servers

blissful herald
topaz arch
#

why do i get many fp an reports since im playin on rustoria hmmm

#

shit support with trash servers supporting cheaters

blissful herald
#

if you think that way

topaz arch
#

as if i would continue to play on a cheater filled server

#

wish rust had a function to hide servers 😭

hexed nimbus
topaz arch
#

feel free to block me, then you dont have to read it egghead

hexed nimbus
topaz arch
#

that has nothing to do with me

#

just sayin xd

fringe tree
#

!appeal

marble mantleBOT
#

Hey, @gray oasis

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

boreal thistle
#

You can open a new ticket.

topaz arch
#

btw i recreated a ticket rn because i was told so for an account that has been forwarded to eac already

blissful herald
topaz arch
#

was told "please make a new ticket so that we can come and have a further look" thats all haha

#

those accounts look like they been hacked tho

blissful herald
topaz arch
#

i dont expect you banning offlines, no.

#

only if they accumlated a amount of reports with good video proofs

#

hard to record with my pc 😄

blissful herald
#

but not always a clip of just like I got double or triple head shot will do as evidence

topaz arch
#

nah it aint like that, its like 100% accuracy from ppl that didnt played for like half a year

#

on every fight, thats sus as hell

blissful herald
topaz arch
#

battlemetrics

blissful herald
#

and their hours or time won;t show up there

topaz arch
#

and tbh loading a lua script nowadays is easy af

blissful herald
# topaz arch no, thats news to me

well now you know, as I do know few admins on Russian servers and I do ask for some info and there been a lot of players whos BM looks weird ass, but they play them Russian servers who don't have BM

#

due to sanctions of course they can not buy it too

topaz arch
#

even recoil scripting is so hard to see

blissful herald
#

of course not always thats the case, but thats why we are here to check and make sure we do the right decision, of course we are humans only too, as this is a Cat and Mouse game

topaz arch
#

they got mad i grubbed them, toggeled cheats and annoyed me, classic russians

#

mean, i did my reports all i can wait for now is for the mto fumble and you seeing it^^

#

btw i dont play fp servers bc support is way worse lmao

blissful herald
lethal garden
#

Is it possible to be a moderator If you are 14?

blissful herald
topaz arch
sacred ridge
#

i need help,i got a banned,The reason is that when I was watching a live broadcast, the host leaked the password, so I went to try, but there were cheaters in the team, so I was banned togetherMonkaStare

marble mantleBOT
#

Hey, @sacred ridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
#

Skyline has so fast fingers

sacred ridge
#

Can someone help me?

blissful herald
sacred ridge
#

i make a appeal on website,but failed

blissful herald
stark kindle
#

Hello can someone tell me if military tunnels is broken on this server?

distant elk
#

Hi I got vpn banned

#

fix pls

#

help

peak monolith
marble mantleBOT
#

Hey, @distant elk

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stark kindle
distant elk
#

can an admin help me fast please

charred hare
#

Bro pls go on US low pop there is a cheater he is destroying the server