#support
1 messages · Page 485 of 1
dont spam dude it wont help
Blocking recycler is not against rules
hes been sat there since start of wipe
It stands on one recycler for 20 minutes
And does nothing
no hes been there since start of wipe
There's only 1 recycler here, and the others are 4 squares away
hi if u could check my appeal would be great thanks
!appeal
Hey, @dusk falcon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @dry spindle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
ADMIIINS
hello, what do you need support with? i am not an admin, but if you'd like to explain, i can try to help.
Instead of sitting here and getting the same answer over and over you could have ran to the next recycler and be done by now it’s not against the rules
I bought a 30 day vip on US - long I wanted to see if I can change this server VIP
@maiden bridge are you ok there, can we help?
Swap this VIP to the BR-Main server
#payment-support make a ticket and fill the Template please
Did you need anything more past my steamid?
I think Luke fell asleep 
=X lol
He just asked for it in the middle of us chatting before so I didn't know if he was looking into something.
<@&274971100184576010> appreciate if someone could check my appeal "76561199128981559" i think we might been falsely banned on sea main
This was not a false ban.
so K118 was actually cheating?
yes
may i know exactly what cheat
We don't share that information.
okay
Hello, i am brazilian and i get 120 ping in SA main, when i use a vpn i get 20 ping
is that a way you guys could change my route ?
ok so why is safezone in fishingvillage so acustic?
if you have specific suggestions or constructive feedback, you can leave your suggestion/feedback in #feedback-suggestions
any admin I can talk in dm??
hello, i am not an admin, but i can try to help you if you would like to explain what the issue is
can you dm? its kinda important
feel free to send me a dm.
stash just dissapeared on small?
Hey there, it does look like the ban is correct, there was a cheater on your team, even if you were just online briefly. If there is anything else you are confused about or needed additional informaiton for, feel free to DM me
hello admin i need help
do you know how some guys can buy VIP for almost all rust servers forever?
admin my stash just disapeared, probably glitched into the rock
whats up?
unable to assist with this
Job? 😄
it's game breaking bro i can't get it
are you playing official?
yeah rustoria small
you mean you need to work in facepunch?
Hmm best bet is F7 unless there is a chance you'd have misplaced where you put it
we couldn't really give info on its location or anything though
haha I suppose that also
@balmy cypress When I was just building my base, I saw a prompt in the game chat room that a person I did't know was banned, and then I was also prompted to be banned from playing with hackers. My steam ID: 76561198810724242, pls check thank you
your friend or teammate?
no, i don't know this guy, is not my friend or teammate
someone in your group added him or played with him
@balmy cypress can u help me at ticket network-7220???
ay yo think i got someone impersonating yall in steam dms
yall want his steam id ?
@balmy cypress My teammates don't know this guy either, My teammate said he was hanging out by my house while I was building, I hate playing games with hackers, I also bought a lot of skin, so absolutely will not play with hacker, can you unblock my account?
oh ok just figured you guys might wanna log the id just incase but ye he wanted me to vote for a skin to become twitch drops
throwaway bot account sadly
hundreds of them
there nothing reallty we can do and steam even I don't think does anything unfortuantly, but thanks for lettisng us know, as said in announcement, we would NEVER contact players on steam
yeh been around the block a few times ik a scammer when i see one always fun when they try new stuff
😩
can some admin respond to my ticket at #1238157304721834024 , wipe is in 1 hours
i have 120 ping at SA server and i am brazilian
eu long might be getting ddosed
the bps on br main is gonna remove or stay???
could yall please take a look at my appeal im trying to play todays wipe im going to be unbanned at 3:56 AM tomarrow so its not the big of a deal
im not a person that plays with a cheater xd 🤣
as far as I know it was answered already
Is this Steam account https://steamcommunity.com/profiles/76561198993663746/ a Rustoria Admin. He claims to be on in my Steam dm
scam
no admin is DM'ing you anywhere
Steam ID: /76561198998230005/
Server Effected: SA Main and SA LONG
Issue: when i use exit lag i have 20 ping and when i dont i get 20 ping, i was wondering if u guys could fix my route
wipe in 10 mim pls help
make a new ticket
OK I WILL TRY
im trying to join br main and the asset warmup dont change
Good evening, he writes to me that I am banned for using cheats. I've never used cheats. Can I find out the reason for the ban or file an appeal?
!appeal
Hey, @gaunt field
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@strong oar how can we help?
Guy preteding to be rustoria admin and scaming people by sending a website to vote for a rustoria skin and sends you a fake steam site
Please block them and avoid clicking their links
i have a screenshot of his profile
ik but just to let you know someone is using your image to scam people
i knew it was a scam right away but other people that arent aware can very easy fall for it
!appeal
Hey, @fickle quartz
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
literraly BR main is unplayeble the route is bad brazlians have 200 ping
@fickle quartz you have to make an appeal
ty ❤️
Devs are aware and looking into the issue
br long is fine, why cant set the same config on both server lmao
fix br main
Devs are aware and looking into it
Will i keep vip i just buy it
VIP is 30 days or 5 days
ok so i will keep for this wipe
Yep! It comes with great benefits, good luck with your wipe :D
ok thx have a good day
boys the br main is lagging so much
how do i get unbanned
The reasons of your ban should be in the disconnect message
do i make a ticket?
how do i get unbanned
it says ban evasion i barely play the game
!appeal - Make an appeal! It takes about 1-3 business days (:
Hey, @small heart
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal - Yes, you would create an appeal the link can be found below this message
Hey, @odd slate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i made a appeal but it got denied but i dont even cheaty i have 5k hours 0 game banneds
time to find a new home
why i cant add the us small bot to my discord?
Pretty sure they're exclusive to only this Discord
They won't be leaving from here and server information can be found in #oldserverinfo
so i can get falsebanned and never play the server again damn this server is ass
how do i report hacker?
but i can with rustorias brs servers
!ticket
Hey, @remote token
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
LAG IN BR MAIN
Devs are aware and they are working on it
Devs are aware please be patient
its your birthday gift Happy Birthday
lol
how do you open te map file?
you got map error or did you download the new map from the website?
i clicked the link and it donloaded and opened microsopft visual studio
well you do not realy need it as when you join the sever its will automaticly download it in the right folder
reload your game
#payment-support make a ticket here
open sloths on us main!!!!
!slots
Hey, @old shale
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
!report
Hey, @dire torrent
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
whos in charge of the appeals?
the banning admin you can only contact them trough making a appeal
FIX BR MAIN
where do i buy VIP for us main?
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
please admins fix my ticket this sucks
vip for eu main is brocken ,
Extreme LAG on BR Main
should be fixed
marzy help me out man
reconnect only fix for this
eighter way you aint playing i guess
ggg fuck this server
us main is kicking me and i just bought vip
just bought qeueu ski and still have queue
reason would be in the disconnect message
#payment-support make a ticket here
i need help
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i need help, i was playing on rustorio us small but my game crashed, now im in 100 queue, is there any chance to skip the queue
i didnt disconnect, i crashed
lag in BR main @lyric basalt
<@&274971100184576010>
guys you also have problems loading in the serv?
disconnected: exception (cs:97128) nullreferenceexception: object reference not set to an instance of an object
can I get appeal for my ban i didn't play rust like month and this my first ban in my account and 25day
i wanna buy vip and get fun
can you help 🙂
Unfortunately not, we can't help you skip queue.
!appeal
Hey, @unkempt wolf
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why dont u have something if you crashed or your internet goes down, you can skip queue. Some servers have that feature
any way to get EUMondayn bot of discord on my discord server?
we can not pay by bank transfer?
i wanna refund my money i dont want vip anymore
and this first ban in my account and i got 25 days
!vipissues
Hey, @late token
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
i have the same problem only that i havent played in almost a year
and my steam got hacked in that time i just recovered it today
@lyric basaltMy friend has sent you a private message
@marble mantle can we not pay by bank transfer?
i dont have credit card
or paypal
pay in pizza 's
@lyric basalt I DM you
can someone unlink my account because for some reason there a other steam account linked to it
eu main roll back
disconnected: exception (cs:97128) nullreferenceexception: object reference not set to an instance of an object LTdecroptional.callonupdate (system val, system.single ratio passed
guys can some1 help ?
als je oud genoeg bent zou je eventueel een paypal account kunnen aanmaken en met ideal geld erop zetten
of je bank account linken
Yo I was false banned a couple years ago by an admin I killed in game (who was also playing on the server????). Can I refute this ban in any way? @marble mantle
Did you make an appeal?
Yeah I did when it happened and the same admin rejected it'
he was literally admin abusing
Im not banned on any other servers
If you feel that a admin is abusing their power please dm @balmy cypress or @neat pumice with proof of this
well i did in the appeal i made years ago
but it got rejected
by the admin that banned me'
If your appeal was rejected then the ban will remain
can I make another appeal since that one was 4-5 years ago?
what were you banned for
"hacking"
does vip take visa prepaid cards
I just looked, your ban is not false.
!ticket
Hey, @strange stirrup
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Can i atleast get a refund on my VIP
Why did you purchase VIP when you're banned?
I havent played this server in 3-4 years. I legitimatley forgot that even occured
bc again im not banned anywhere else..........
rip long?
I just stepped ona train track and got kicked from the server, no error, nothing, just kicked out of the server, and now i have a 100 player queue?
lucky you I got 247
You're free to make a #payment-support ticket and ask
yo how long till toria long is back up
looking into it
@daring field Need urgent help on EU SMALL with a blatant cheater
@west osprey is there no way for me to get a queue skip?? I have a clip of it happening to me, i didnt even get an error, no flyhack, nothing, legit just stepped foot on a train track and instantly got kicked with full queue
Unfortunately not
neo a rand
There are many many reasons you could have been kicked. Was there an error when you were kicked? What did it say? This happens to players all day everyday. We can't always be there to queue skip them, or really verify their story. Us not skipping people is keeping it fair for everyone.
legit nothing, i can send you the clip right now i have it
@west osprey I need help with a cheater on EU small id is 76561198082082994 and this is also his name
no error, just instantly sent to the main menu
Clear aimbot and ESP
That doesn't sound like something that is a server side issue.
fix long
status
games crash sometimes
pc issue bud get your money up
!ticket
Hey, @ionic forge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
anyone having issues connecting to us long
server is currently offline
oh
can i send the clip here? or is dms fine? just want you to take a look at it
@boreal nacelle yeah I am
!ticket
Hey, @tough notch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
you can crash and not see error sometimes due to your poor connection
Aware of US_Long, coming back up now
You're free to send the clip, but regardless of what it says, we do not skip players
no point then thanks have a nice day
will the sever come back up?
can i see what admin looked at my ticket?
No
Horses are glitched on 2x EU vanila
how to skip friend queue as a streamer i have vip(not usual payable usual vip)
can i send a dm to u instead of making a ticket for a simple question?
When people buy it from a runch, they can not move. Not a problem with only one horse, but with all of them
This is a rust issue, not positive if the update is out to fix it yet
On all of the rust servers? Or it occurs randomly?
same issue on US Long
disconnected: exception (cs:97128) nullreferenceexception: object reference not set to an instance of an object LTdecroptional.callonupdate (system val, system.single ratio passed
can u help admin?
it happens when i log in rustoria eu main serv, not able to wake up from a sleeping position while ingame
how do i make a ban apeal
Can I buy vip although it is out of stock
No
Someone's vip will be back in stock when it runs out
big jacob how many tickets rn you able to tell me that big dog
i believe the fr did not answer my question but i appreciate the effort
It was a questionable question. Could you restate or elaborate
ofc let me put on my smart cap. I was wondering if you were able to inform me the wait time on tickets being helped. Myself has a bit of a silly situation I found myself in and I am in need of assistance. I would just like to grasp the time of when my ticket will be looked at.
what should I do if right now a man on a cargo is sitting in textures under the stairs?(rustoria eu medium)
Am I the only one who didn't have the studies reset for EU Mondays?
eu mondays are not wiping bps at all
how do i create a ticket
its kicking me for playying with a hacker but i havent played with a one?
one cheater banned, his team mates do not, why?
Hey how do i submit a ban report
Rust Br Long SUPER LAGGY
Br main still unplayable 😦
Do I understand correctly that EU Main resets studies once a month and EU Mondays never resets?
Did rust remove treasure quest from barn & ranch ?
!appeal
Hey, @vagrant grove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yes
ty i created one alr tho just waiting for it to be seen
Did rust remove treasure quest from barn & ranch ?
#oldserverinfo can provide insight as well!
Did rust remove treasure quest from barn & ranch ?
br main, having a lot of lag
how long can it take for a appeal to be look at anyone know?
cus a fella tryna play the wipe
1-3 days
"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."
Did rust remove treasure quest from barn & ranch ?
:/
how do i report someone exploiting bugs
Hey, @vagrant grove
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @normal raft
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report @serene panther please create a ticket to report cheaters instead of calling them out in chat. we do not take reports over discord.
Hey, @serene panther
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @past fable
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket add
Hey, @weak rain
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
cloudie can you look at my appeal?
Why is br main having so much lag and not returning to normal?
/ticket
Hey, @gritty dust
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can i please get some help waited in a 2 hour que just for my game to be stuck on downloading world...
there are hackers on BR long
bro reported it like 5 times someone do something
guy with chinese namew
F7 report or ticket report ?
i done it twice
yeah twice what ticket or F7
F7 doesnt go to admins just to EAC if you lucky he gets banned in a month t reporting in that way
!report
Hey, @deft mural
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
any help im stuck on downloading world
after waiting in queue
probleem between you and server if it wont load then only a reconnect can help
so.. ill have to wait in que again
most likely
i made ticket
of both
thanks for quick response
also server is unplayebel 20 min straight of laging
I'd like to appeal a recent mute I just got on US Main. How do I go about?
!appeal
Hey, @hollow kayak
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can someone please look at my appeal <@&274971100184576010>
they look into them when they are free so just give it time
Bro whats going on with BR servers, everyone is complaining .... cant play
ik but i got banned for something and i didn’t even play the server they said it happened on all i’m tryna do is play thursday wipe
well its got to be the admin that banned you who got to look at it so like i said just give them time and they look into it other than that not much else you can do
is this where i report a bad man on my server?
Appeals take 1-3 business days
Make sure to check the status on the support page as well!
!ticket
Hey, @olive juniper
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Tickets can be done in-game or on the website!
It can't be that the BR Main server is working that badly.
@fringe tree wats the status thing?
ty
like the thing that says pending?
its being 30 min with massive laggings
Mhm!
I paid for the VIP and I can't use it
i go back 10 seconds in time
!vipissues
Hey, @abstract geyser
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
hey <@&274971100184576010> could i get my creator tag back? THANK YOU!
Might wanna dm @balmy cypress or @neat pumice for that @olive juniper
Was in line for 2 hours and then got timed out. Need to do a live stream, can you help me? Us main.
Still lagging BR
!ticket
Hey, @unreal spear
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Unfortunately, we can't help skip queues
ok
br long so lag, can u restart it or something?
extreme lag in br main <@&274971100184576010>
its unplayable... froze for 1 min straight
Theyr aware and working on it mister
alrighty
LAG BRMAIN help
lag on us small kicked for packed flooding
omg the lag
help sup
it keeps kicking me from us main saying im hacking
<@&274971100184576010> it keeps telling me im hacking on us main
!appeal
Hey, @spiral marsh
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I made a appeal on support and it got approved yet im still banned on servers?
STIL HAVE MAJOR LAGG ISSUES ON BR
BR Main is abandoned ? no admin looking into it since 1 pm rn its 8:49
lost 400 pop in 2 hours due lag issue
not even 1 word about it from anyone linked to rustoria
Thanks so much thats why i donate ❤️
can i talk to someone admin
so sad 😦 we were all hyped
really big problem.
I'm not an Admin, but I could possibly help out
What was your inquire/concern?
it says im hacking
!appeal
Hey, @spiral marsh
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@etelnal pls help me. our whole team got banned and we can prove that we are clean. show i dm someone or talk in here?
!appeal
Hey, @median ibex
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Use the above
i idd in the website and i have screenshot that i want to prove not playing with hack.
but i can not post pic on website
i am not very good at english. but i want to try my best to explain things
It's fine just take it step-by-step and the Admin will respond to your ticket as soon as possible. It takes 1-3 business days for them to respond to your ticket.
ok man. may i ask a question.
can someone help me for some reason it says I have another steam account link to this one?
!unlink
Hey, @full cipher
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
is that any probelm if i watching live and find out screener showed the code in live. and i code raided him.
ty
Stream sniping is against the policy.
Would strongly suggest looking at our policy and ensure you have a firm understanding:
https://rustoria.co/rules
"Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted."
but we are all dont know the policy about this one. we only know dont using any cheat in game.
pls forgive us. i wanna play
If they aren't with Rustoria, they may not be covered.
Do with that what you may.
If you code raided a streamer partnered with Rustoria, then unfortunately the decision is final, whether you knew they were or not.
This is to discourage stream sniping.
@peak monolith what if just try the code. we dont know about that. we just curious.
Curiosity is human nature my friend. i didnt mean to it. my body want to to try the code is that true or not. u know. lol
Were you watching the live stream?
yes man.
wait asec let me send u a pic.
he is not typing code in game u know,.lol so i was curiosity is that a real code or not.
so i did to try out the number. that it man. but i do not know that team gotban later. my god. i was 100% was curiosity. i want someone can feel me.
Have you made an appeal?
yes man. but i can not post pic in website link. i want to explain more detail.
only me can speak a bit english. they are all waiting for me to explain to u guys.
hope u guys can feel me.
that pic show number 0202 are making me curiosity. just want u to know my friend. i didnt mean to it. Curiosity is human nature.
i did not want to broke the rule my friend. i play every wipe in here.
I don't see a ban on your account, can you send your steamID?
@torn heart thanks man u make me warm.76561199134667646
Yeah, you aren't banned from the server as far as I can see
Hey, @vagrant grove
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
your ban is fixed, wait 15 mins and you should be good to play again
@torn heart i got banned for playing with hacker. the timer has ran out and i cant join a server. but on the website it says my ban type was for hacking
pls wait a sec. pls dont leave me my dear jacob
!appeal
Hey, @molten verge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
?steamid
Hey, @molten verge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ticket number #d6ce1d
wait about 15 mins and try to rejoin, sometimes if you rejoin the second it expires, the bans system can't sync with the unban
ok gotcha, thank you
this account is also yours?
actually he is one of my teammate. but somehow he can not get in discord. forgive him.
looks like he was banned for playing with someone who was recently gamebanned by EAC,
pls i can explain for this.
we all try out the number 0202 on the door. and they got ban from rust
we are not meaning to broke rule or something. we have been play on this server for a long time. and we seen number on live and we try to know if that true or not.
we were just curiosity.
they were banned by EAC not us, so you will need to go explain your case to them
he love this server and only play in this server. our team is 100%clean.pls trust us
u mean on https://rustoria.co/support/appeal ?
ticket to explan?
you were banned for playing with someone that was banned by EAC, so since EAC found them to be cheating, they will remain banned for playing with them
so who should i talking to . can u pls tell me my dear jacob lvoe
send me a link pls jacob love
the person who was banned by EAC would need to appeal @ https://www.easy.ac/en-US/support/contact/appeal
if their ban is lifted, then you would have to appeal the playing with hacker ban to get it lifted
76561198822359050 but he is showing playing with hacker and need to wait 6d 10h
he is not eacban.
idont know who got eacban. but most of my teammate are showing playing with hacker. omg. pls help us. ithink u can help us if u trust on me and what i said my dear.
76561198125930746,76561199348201392,76561198313328954,76561199347767876,76561198955393258,76561199177219934,76561199380271487 @torn heart thats all we can count on u my dear. pls help us all. i love u whole family. pls pls help me. 100%clean and not playing with hacker. if u neeed we can prove pic and more things to explain. those account need to wait 6day to join back the server. plspls look for them.
76561199380271487 also this one i forgot. sorry
@torn heart are u still there

Hello, how long on average does it take for support tickets to be attended to? I reported someone for sexual harassment/extreme toxicity.
Reporting tickets vary depending on the case
how can i attach photos to my ticket
please ensure you are reporting via /ticket in-game and not the F7 report, as we don't get F7 reports
upload to imgur or a similar platform and paste the link in the ticket
dear jacob.did u check for it?
this one.pls look for it my dear jacob
pls look for the god. they are clean and no one play with hacker. they are just saw the number in live and try the code. that it. no more other action . may god be on us
this pic was screenshot from last night. the red one is show 4 number in live screen. the green one it show the guy was live on bilibili.com. that all true and no fake on this picture. and we are all saw it when we are watching on live.
guys wtf rustoria eu main large oil rig not spawning for 1hour
Curiosity is human nature, we just curiosity the number is that ture or fake. that it. but most important things is we didnt know someone are cheating on their team. they got kickout for it. but we dont know them. we just touch one single door for it and got them kill.
help plls
most of them are kicking out of this server for 6 day. they are looking for joining back the server. and we all can prove that we are not playing with hacker. we all got pic that u need.
guys wtf rustoria eu main large oil rig not spawning for 1hour
if u need anything or got any problem wanna ask me. pls let me know. i want to fix the problem. thanks @torn heart may god be with you. and swear to god and to u. we are 100%clean. pls look for us. thanks
help me help~~~~
hes been play on this server for 4k more hours big fans of this server. pls help us. we are clean
we all buying vip every month and supporting this server forever. big big fans of this. dont ignore me.
Why aren't the admins willing to look at the appeal?
Appeals take 1-3 business days
how about me my dear
can someone else can fix the problem of mine? if u guys need more detail pls let me know
@fringe tree Hello sir, it's not my fault, I hope this side can help me deal with it as soon as possible instead of being treated unfairly by the ban!
so do i
Staff will be reviewing your ticket within 1-3 days. Wishing you the best to return to Rustoria especially if it was by accident
@fringe tree I love the game, not that I hate it more and more, and I can't raid people in the future? Considering whether I should raid him or not, will I be dealt with?
I made a appeal on support and it got approved yet im still banned on all rustoria servers?
I just want to play a fair game and not be inexplicably banned
How are you today, sir? I think you're all going to be fine today! Me too, and I don't want to have a bad day.Need more evidence, can I provide it, can I come out and communicate clearly?
I don't have a definite answer, I'm wishing you the best and like I said before it takes 1-3 business days
May need to relaunch Rust / grab your steam-ID and ask for help from an Admin
@fringe tree Do you think this is fair? 1-3 days
<@&274971100184576010> Hello admin, I've been banned by a vpn and apply to be unbanned Thank you
Hey, @brazen nymph
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal - #network-support-old can also help
Hey, @brazen nymph
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Note: The standard response time is 1-3 working days, but it can be adjusted according to the situation. Why can't I adjust accordingly?
@marble mantle I have appealed Created
Can you check it for me and unblock it quickly?
!appeal
Hey, @brazen nymph
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
It takes 1-3 business days
There's a process with appeals. Unfortunately, it goes by order and again takes 1-3 days
We can't rush to answer your appeal first
I'm very disappointed.
Sorry you feel that way.
Hello sir, I don’t want this either!
Instead of a robot waiting 1-3 days for a reply
I just want to handle this matter properly, with evidence and video as evidence, rather than without any evidence. Is there anyone who can handle this matter instead of everyone being banned for no reason?
!appeal sorry that is the wait time, they are usually fast, just need to be patient.
Hey, @coarse kernel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
too slow. if1-3day to wait. my base is gone by rust. hope u guys understand.
can sum1 help me plz ive been waiting forever
How can we help you ?
drag me in support
drag me sir
Explain here cant go voice
Did you guys made a ticket about it ?
#bce96c
yes
Someone will have a look soon
How can I buy passes from you from Russia?
Right, but the issue is hes still doing it, and now teasing about doing it even more just for fun.
Bradley scientists on us main aren’t spawning
Not sure if intentional or not, but takes a lot of loot away from bradster
I bought a horse saddle, I put it on the horse and the horse does not move.
its a Rust bug
my scraps are gone
if you bought the saddle then yes
try maybe leading the horse out
if that doesn't work, nothing really we can help you, Just F7 it as a Bug
ok thx
Yall fr gonna close a ticket abt doxxing when it was the most information about it with evidence.
just sad.
pull the logs, take action, and either way you don't have to dicuss the matter with me, Just fucking do something about it being as I sent the most information.
are you affected by it?
if you are being doxed then please make a ticket
if not, then please stay out of it
Technically yes. maybe if admins wanted to find out info instead of immidetidly closing tickets... we coulda daid that.
Find out all the info but closing the ticket.
But hey, only took 4+ people to get one persons attention 3 hours later.
well, we have IRL stuff to do as well, not always can be online
so have to be a bit more patient
flyhack aim
open apps then, start hiring people that do wanna ensre player saftey.
Hey, @white latch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
#staff-applications you very welcome
yeah let me apply to a server that barley takes action, doesn't wanna find all info before prematurely closing tickets, and 4 tickets to be made only to get support 3 hours later. Seems like a great server to apply to.
well your ticket had no reall info that could help anything
reply to it and seek more info then?
and as I saidm, if you are not being doxed, then we not going to discuss other player stuff with you
have a nice day
idiot, like i said technically it is also about me.
can you read? or should I add that to the list of why I should not apply?
^ just replying back to this incase your headass missed it.
wouldnt shock me
Not to mention, its still a valid report. Nobody said "tell me everything yall do about the player and action took". Just shows how much yall care to protect players. Not even a "thank you for bringing this to our attention, UNFORUTANTLY we cannot discuss other player action" but hey, toria really cares about their players!
if BValid if your information is not PUblic
if your information is Public, well then its available to everyone
but am not going to argue with you here anymore, your last ticket was about your friend, not you
so if you got Doxed as you mentioned, please feel free to make another ticket and we can look into it
!steamID
Hey, @smoky frost
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
join voice channel please - Waitting for support
You're not that bad of an admin. Just a friendly reminder to stay up to date with your admin-bot-cmds and related channels for any new/updated information that gets posted 👍
wdym hes a great admin
*great
context clues of a 2nd grader.
<@&274971100184576010> Rustoria.co EU Mondnys Banned VPN
STEAM ID:76561199216843018
No idea whos your team mate, if his banned, tell him to appeal, if he thinks its wrong ban
I got banned and I don't know why. I opened a ticket since yesterday and no response. please help.
please review 76561198894683486
@blissful herald
Average response times in appeals are between 1 and 3 business days
Thank you for your feedback.
https://steamcommunity.com/profiles/76561198863304675/ why ban me I'm not a hacker
Appeal #4f1664
Can anyone help me
!appeal
Hey, @worn coral
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
btw can i talk with hight admin in dm?
i wanna check something important
i cant connect to the eu medium is it servers problems or what?
Whats the disconnect message that you get?
connection attept failed
Try rebooting your game and verifying your game files
still nothing\
Are you connecting to the correct server? Did you try through console?
yes i did
I see players joining and leaving so it must be on your side i'm afraid
i joined even from battlemetrics
Strange, do you have a vpn you can test with?
nope
!appeal
Hey, @strong gate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
.
I can’t join the server, it’s asking me to join discord, help me
Whats the name?
can i talk to a admin
I'm not an Admin, but I could possibly help. What do you need help with?
why still no one trying to fix my problem. iwanna know whats the point if need to wait3 day after. my base gone.
/report
Hey, @placid dew
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal - I understand your frustration. Unfortunately, I can't help in the process of appeals. Certain punishments may lead other players getting in trouble as well. I'm wishing you the best in your endeavors and would suggest making another appeal.
Hey, @pliant crypt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
HE CANT HAVE VPN
It takes 1-3 business days, we ask for your patience.
I have been banned by vpn. Please help me unblock my account. Thank you.
VPN's are allowed
I have appealed and written a ticket but I have been waiting for a long time
@fringe tree
is that no admin working on website? why everyone that showing need to wait so long time and no one reply anything. is that working on website?
/ticket
Hey, @past fable
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Admins are looking at tickets, it's a process.
It takes 1-3 business days
if took 3 business day to fix problem. u dont think thats the probelm?
Apologies, but it does take a little bit. We ask for your patience in the meantime. I hope you can return to Rustoria servers soon as possible. Make sure to head to the website and check for responses
There are plenty of tickets that need to be handled, whether that may be appeals or reports on individuals. Depending the transparency on a matter, it is ambiguous as to how long it will take for an appeal to be answered.
Handled.
Which website are you referring to? What is it you are waiting on?
@thorny dune
I have been banned by vpn. I have appealed, but I have been waiting for a long time and no one responded to me. Please help me unblock it. Can you please? Thank you.@thorny dune
why dont u guy repport to ur boss and see what happen here. see how u did to the player. u think thats not a problem? we spend money on vip and spend most of time on the server. is been 7day on wipe day. if u were me. admin told u to wait 1-3day to fix ur problem. at the meantime ur base need to upkeep.when the problem is fix. ur base is gone. is that fair to u ?
If you have appealed we will take a look as soon as possible, it looks like you are verified as well so you will get a DM from our bot with any updates
ok
no. thats no one working on website. i am not first time appeal ticket. the reason why i loving this server and choose to keep playing here cuz admin ban hacker fast. before. when i appeal ticket. i got reply very soon. not like now.
Please remember appeals can take 1-3 business days, although usually quicker. What is your SteamID?
Get your Steam ID 64.
I just browsed but did not unblock the VPN
I just browsed but did not unblock the VPN@thorny dune
can i use vpn in sea main?
Thank you. I understand that you have dedicated a significant amount of time to Rustoria and also helped support us by consistently getting VIP which is greatly appreciated, however this does not exclude you from our rules. We enforce them on everyone equally and fairly and it looks like your team mate was game banned and you were therefore banned as well for association for 7 days.
Yes, you are welcome to use a VPN on any of our servers
@thorny dune im trying to use exitlag but won't let me in to the server
!steamid
Hey, @lunar smelt
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
non of my teammate got banned. thankyou.
<@&274971100184576010> can i get admin i think i have proof of a cheater
you don't need to tag admins for that just make a report please !report
Hey, @halcyon eagle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
What did you need help with?
i can't get in to the server using my vpn @fringe tree
i have 1 alt that was gamebanned over 180 days ago do i need to appeal anything to play on rustoria? @thorny dune
I cant see any connections issues from our end that would prevent you from connecting, have you tried restarting Exitlag and Rust and trying again in case it's a bad connection with it?
If you'd like, you can send me the relevant accounts and I will happily take a look
sure pm?
i sent both the accounts @thorny dune
@thorny dune
It's been 3 hours since I appealed my VPN. Can you help me resolve it? I've been waiting for a long time and I still want to play games today.
pls
@thorny dune@blissful herald@halcyon eagle\
It will be handled soon as possible.
I've been waiting for a long time. Can you please hurry up? please
@fringe tree@thorny dune@blissful herald@halcyon eagle@ocean thistle
Stop @ admins please and wait
please
@thorny dune what server are you using on sea main?
Bradley scientists aren’t spawning on us main
Hello 👋. I was trying to report a cheater in BR Main but sending the ticket triggers an infinite loading then error. I'd like some orientation.
!report - Feel free to report the cheater with the link below
Hey, @obsidian tendon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
are you trying to attach a video to the ticket? if so this causes an error typically
instead upload the video to YT or another platform and paste the link
I tried sending on the website and in-game but seems like there's a error in the backend as the tickets on the website won't send and in-game won't trigger a response. Is there a way to send it straight to a server admin?
I'm not sending a video, just a big text. After trying to send three times, I cleared my browser's cache, cookies and storage. Then logged in again and tried another time but had no sucess. Seems like a timeout on your end. In-game chat won't work either. 🙁
give me a few mins to check this out
<@&274971100184576010> My ticket has been approved, I still can't join the server, please help me check. Steam ID: 76561199506765194 Appeal #6672f6
@torn heartCan you help me
sure send me a steamID
Gonna be a bit of a wait, need to send it off to the admin who is dealing with your situation.
Ok, thank you for your help
I have gotten word that this has been fixed!
wait 15m and rejoin
should be good
good. Thank you very much@torn heart
!report
Hey, @unkempt folio
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @olive pilot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @charred lintel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
banned for hacking but im not hacking wtf?? its been 15 months now
same thing happened to me and my teammate lol
i just got banned for playing with a cheater we were gonna start a vilage and we were adding randoms to the team and im just wondering `which person was cheatin
Hey, @surreal yoke
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @old whale
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
im not trying to appeal
im wondering about who was the person who was cheating
it was on eu rustoria 2x
if my teammate and i got banned does that mean everything we got is gone or will it just stay until decay or until appeal gets approved?
i see thanks
damn i just woke up and it says im banned for playing with a cheater
@near halo nah they dont let you appeal they say its your faullt for not picking your teamates wiser
man these admins need to actually thoroughly examine ''cheaters'' seems like lots of people who gets banned are just examined a little and gets banned right after
!appeal
Hey, @old whale
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
nah this has happend to me before lol on the same server, me and my school friend were pllaying a wipe and we added a farmbot in chat and he turned out to be cheating
i'll give you wise life advice, don't add random people you don't know without checking them out first in regards to their steam profile and other public info
sadly that's an issue with rust not us, we do our best to stop the issue, but we aren't an Anti-Cheat, it takes time for us to investigate players
@torn heartdo you know who was the cheater on the team just wondering
send me a steamID I can check
76561199229485528
"I Camp ROofs"
what is his steam id
where do i check about my appeal?
how long should i expect to wait for it to get read? is it really 1-3 days??
Yes, it really is 1-3 days.
is it possible to know who banned me?
sadly thats not info we are allowed to provide
i see
Good day
I filed an appeal for the fact that I was banned on the servers of Rastoria, which was removed from me, I have only 2 questions - why was I banned? and why won't it be removed if I'm not suspected of cheats?
im curious how many of your bans are actual cheaters and how many are just innocent players?
Pretty much none of them are innocent players, the only "false" ones typically and players that are banned by being caught in a web of VPNs, which at times cause players not related but connected to the same / similar VPN to get banned.
I filed an appeal in vain and twice I was told that I can play on the rastoria servers, but in fact I cannot access them because I have a ban, how can I understand this to a man who came from the factory, has 2 days off and just wants to dig stones to build a house ?
@torn heartI have applied to VPN. I have appealed but it has been 3 hours and there is still no feedback. Can you please help me untie it? I have been waiting for a long time and the management above said that I have untied it but I have not untied it.
answer me!
fixed, wait 15m and rejoin
?steamID
Hey, @elder sail
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ok
fixed, wait 15m and rejoin
Ok, thanks, but I'm going to work now, I'll see if it works tomorrow
admins pls come on US low pop there is a cheater team names blue card, red card and green card there cheating hard
@torn heartAppeal #4f1664 help me
Cheater on Rustoria US low pop Name:Green keycard if the admins need proof like clips we have multiple clips.
Hey, @dire torrent
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Standard response time is 1-3 business days, but it can be more or less.
I can't report players using the website or the /ticket command
Sorry to bother... did you figure what is happening with the service?
devs are looking into it
seems as if the tickets broke on BR main for some weird reason, for now if possible please use the website to make a generic ticket for another server, and include it's on BR main in the ticket
Thank you so much! That's a smart solution. 
i need to talk to an admin plz
pls do Ticket #b4cfef
where do i start a ticket
at the pag
Hey, @prime nebula
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
well is there anyway i can talk to an admin quick plz
i found out there was a cheater on eu main playing with the team i joined
Did the cheater get banned?
no
@languid escarp how can we help?
i only fuond out like 5 mins ago
Did you make a ticket?
F7 reports goes straight to facepunch he needs to make a ticket in game or on the website so that we can help him
i left the game when i see he was cheating
!ticket
Hey, @prime nebula
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Please make a ticket
he was steaming it in discord when i asked if he was cheating he nodded up and down
yes i have 2 mins ago
Good, please be patient while the admin team looks into it
ok ty
will admins do something against racist voice ? if i have a clip ?
We don’t moderate voice chat
My bunker randomly stopped working and now im stuck bruh
pls make my ticket #b4cfef on our server is a hard cheater
its rust bruh
Hey, where can i ask about ban?
!report - Please create a ticket so our admins can take a look
Hey, @livid kestrel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I dont want to report, i want to ask about reason why my friend got ban
why when i log in it says disconeccted : play elsewhere
i didnt play for 5 days and come back
if on the game your friend got banned tell your friend to ban appeal on Discord here and he can maybe ask who banned him or he was banned why
!banappeal
Hey, @zinc delta
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
He said its okey now so idk what happend
tell him what happened he just got banned for no reason?
if yes tell him to try ban appeal
Oke, thanks
are there bp wipes on US medium?
check sever info
you will see everything you need
love getting banned for sending a legit random number containing troll digits!
How can we help you
- XDXD
Okay please wait for @minor temple
why does us mondays have such a huge cheater problem espacially with russians
please geo block russians on us server
not everyone using Russian letters is Russian....
and feel free to make a report, if you think somebody might be cheating
!report
Hey, @topaz arch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
done already
Twoja wina wszystko chuju
not gonna happen
@minor temple
scared of putin or what
am closer to Mr Putin that you can imagine
bad for you to be close to a orc
@minor temple u told us to come discord
all you saying is "please cheaters come to us"
and u are not here now :((
Just DM L Kitty your steam ID and wait for reply please
no need to tag in every sentence
I won't be long and I'll be with you
So how long im supposed to wait? xD
there your answer above
yo skylinegt tell me why i do only encounter many cheaters on your servers
cos you don't play other servers?
why do i get many fp an reports since im playin on rustoria hmmm
shit support with trash servers supporting cheaters
`well nobody is holding you here to play
if you think that way
If you have any feedback feel free to leave it here: https://discord.com/channels/274965952116817920/391694431272566795
as if i would continue to play on a cheater filled server
wish rust had a function to hide servers 😭
wish you would STFU and move out
feel free to block me, then you dont have to read it egghead
feel free to click the leave button
!appeal
Hey, @gray oasis
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You can open a new ticket.
btw i recreated a ticket rn because i was told so for an account that has been forwarded to eac already
well usually if a player is offline, we can not really look into them, they are marked and checked at later stage or usualyl if a player sees them on they just let us know again
was told "please make a new ticket so that we can come and have a further look" thats all haha
those accounts look like they been hacked tho
well you can not excpect us to just you know blind ban somebody whos offline becaue some player think he might be cheating
i dont expect you banning offlines, no.
only if they accumlated a amount of reports with good video proofs
hard to record with my pc 😄
well we don'tr ban based on how many reports somebody gets too, we do our own checks, of course if you se a player just flying or god knows what else, a video help
but not always a clip of just like I got double or triple head shot will do as evidence
nah it aint like that, its like 100% accuracy from ppl that didnt played for like half a year
on every fight, thats sus as hell
how do you know he was not playing?
battlemetrics
you do realzie that these Russians play a LOT of Facepunch servers AND Russians servers who do NOT use BM
and their hours or time won;t show up there
and tbh loading a lua script nowadays is easy af
no, thats news to me
well now you know, as I do know few admins on Russian servers and I do ask for some info and there been a lot of players whos BM looks weird ass, but they play them Russian servers who don't have BM
due to sanctions of course they can not buy it too
even recoil scripting is so hard to see
of course not always thats the case, but thats why we are here to check and make sure we do the right decision, of course we are humans only too, as this is a Cat and Mouse game
they got mad i grubbed them, toggeled cheats and annoyed me, classic russians
mean, i did my reports all i can wait for now is for the mto fumble and you seeing it^^
btw i dont play fp servers bc support is way worse lmao
there is no support, except F7 report
Is it possible to be a moderator If you are 14?
Over the age of 17 (exceptions made based on maturity)
yea thats what i meant. atleast here are some real people acting. sorry for fuming earlier on at you
all good
i need help,i got a banned,The reason is that when I was watching a live broadcast, the host leaked the password, so I went to try, but there were cheaters in the team, so I was banned together
Hey, @sacred ridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Skyline has so fast fingers
Can someone help me?
yes, read above and make appeal
i make a appeal on website,but failed
If it was deniend then its final answer
Hello can someone tell me if military tunnels is broken on this server?
!appeal
Hey, @distant elk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Which server?
EU Rustoria.co 2x Vanilla
can an admin help me fast please
Bro pls go on US low pop there is a cheater he is destroying the server