support

[cyan mountain]

i play in eu mondays

[tepid ice]

@lyric basalt Hi，Admin，This Appeal #29ac02，Our team of four people are all showing up playing with hackers and being banned for 30 days. So who is the hacker?

[livid halo]

how to vote map

[long wren]

!map

[marble mantle]

Hey, @livid halo

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[brittle kindle]

can anyone check on my ban right quick? maybe it was stat based idk

76561199138864449

[lyric basalt]

Ban seems correct

You will need to appeal

!appeal @brittle kindle

[marble mantle]

Hey, @brittle kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brittle kindle]

rodger

[bleak bone]

When I enter Rust and enter the servers section, the game freezes and closes. What is the solution to this? I upgraded the virtual RAM and the problem still persists?

[cyan mountain]

@lyric basalt Hi，Admin.I tried to access the server, but still said I was banned

[hearty fulcrum]

have you updated your game yet?

[bleak bone]

my game is up to date

[gleaming compass]

/leaderboards is broken on the 10x and needs to get fixed
been like this for 2 days and no1 has done anything
ive spoke about it multiple times

[cyan mountain]

I restarted my computer and am trying to enter again

[hearty fulcrum]

hi, thank you for bringing this to our attention. would you mind giving us some more details? what issues are you experiencing with it?

[hearty fulcrum]

have you tried verifying your game files in steam?

[gleaming compass]

like this for everyone and not displaying the leaderboards

[raven bison]

I'll check it out

[gleaming compass]

ty

[raven bison]

Hey @near halo are you positive you were on Rustoria when you had the issue of creating a clan?

[bleak bone]

I verified the game files and the problem still persisted.

[cyan mountain]

@lyric basalt Thank you, administrator. I restarted my computer and found that I can now access the server

[hearty fulcrum]

that's odd. it seems like it is a problem with your pc or your game since others are not experiencing the same issue and since it is happening before you even join a server. perhaps uninstalling and reinstalling the game may help, but if that does not work, i suggest searching online for other possible solutions

[limber cypress]

Some admin can help for my ban pls

The guy that ban me doesent give me information

[toxic shard]

What information are you looking for ?

[limber cypress]

Why i got ban, and if it is a solution

[marble mantle]

Hey, @limber cypress

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[limber cypress]

https://steamcommunity.com/profiles/76561199047522263/

[quasi valley]

@marble mantle Hi，Admin，This Appeal #29ac02，Our team of four people are all showing up playing with hackers and being banned for 30 days. So who is the hacker?

[bronze kiln]

How to fix disconnect hacking

[marble mantle]

Hey, @bronze kiln

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk roost]

@blissful herald ответ есть ?

[blissful herald]

Later

[bronze kiln]

@blissful herald my friend has been randomly banned without any reason

[marble mantle]

Hey, @bronze kiln

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

The reason should also be stated in the disconnect message

[bronze kiln]

You can pc check him and everything we played until late at night last night until like 5am and you can clearly see that he has died far more times than he has gotten kils

Ye but he got like 2-3 kills and died and like 10-15 times

He says that on one of his kills he double headshots someone and it was pure luck he dies right after

You can check to logs from 1-5 am

[boreal thistle]

If your friend believes he was incorrectly banned he should make a appeal.

[bronze kiln]

He can’t

Because when he goes to make a appeal

The ban dosent even show up

Check DMs for picture

[boreal thistle]

Is he logging in with the correct steam account?

[bronze kiln]

Yes

Check your dms pls

[lethal lion]

full wipe monday When plz

?

[gloomy sparrow]

Map wipe is in about 3h

Monday server dont full wipe

[lethal lion]

full wipe monday 02/05/2024 ?

[gloomy sparrow]

#oldserverinfo

[gleaming compass]

how long will it take too fix because i wanna look @ it

[cinder night]

Hello, I was banned for playing with a cheater, what should I do?

[marble mantle]

Hey, @cinder night

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Would any admin mind checking out our reports, the guys are rage cheating on Eu Low Pop

#1c59df

[raven bison]

fixed

[gleaming compass]

sound ❤️

[modest coral]

I have a chitero in my base

[raven bison]

!ticket

[marble mantle]

Hey, @modest coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven bison]

give it a sec to build

[gleaming compass]

kk

[modest coral]

!ticket

[marble mantle]

Hey, @modest coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven bison]

good now @gleaming compass ?

[gleaming compass]

yah thanks ❤️

[modest coral]

I already sent a ticket but I have no response, it is stealing my entire chitero, help...

[boreal thistle]

Did you get banned or are you reporting a cheater?

[modest coral]

I am reporting, a chitero entered my base.

[boreal thistle]

If made a ticket reporting a player you need to be patient we deal with tickets as they come.

[modest coral]

But he's stealing everything from me, he's taking my base, I'm going to lose everything if someone doesn't see the ticket

[boreal thistle]

You have to be patient i am sorry.

[bronze kiln]

How to check ban appeal answer

[near halo]

The guys are rage cheating and I reported them like 5 times now, can someone check him out? #1c59df

[boreal thistle]

Reporting people multiple times dont help.

[near halo]

what helps then?

[boreal thistle]

On the website where you made your appeal.

[boreal thistle]

Patience.

[peak monolith]

Please wait for an admin to check your appeal if you already have followed the proper channels.

[near halo]

he just killed everyone, they prefired everyone and in global chat everyone was saying that what a scumy cheater he is, and nothing happened because he only cheats when he is panicing

[near halo]

they already said everything is okay, strange on global chat they say he is cheating

[boreal thistle]

Please dont callout cheaters in chat it doesnt help our admins do their job.

[near halo]

my issue is, that I have report this guy like 5 hours by now, and the only response I got after a staff joined the server and watched him 5 min that he is okay

[flat matrix]

Hello im here to say FlQyD is absolutely right and this guys are blatantly cheating

I reported them now on site too

[boreal thistle]

You dont know what the admin did and if you have proof, clips and ss you can attach them to the report that will help the process.

[near halo]

I have basically seen the admin banning a guy and 5 minute later my ticket got closed, so I am quite confident that he was not watching him more then 5 minutes

[blissful herald]

when you spam tiucket system, your Duplicates will be closed

even after 1min

you did a repor 30min ago, not 5h ago

so please be patient,

[near halo]

none of them got closed, they aren't duplicates, I filled up every single one of them

[near halo]

#fa17f7 sorry 3 hours ago, not 5

[fierce reef]

Steam ID: 76561199660975738 @thorny dune

[near halo]

maybe the time goes faster if a cheater kills me over and over again

[near halo]

the 30 min one is a new one when they toggled the cheats on

[blissful herald]

am not going to argue here with you ok, you got a reply on your original ticket, and then you proceeded to make instantly another copy

and then it was closed as that player was looked into already as explained in your ticket, if you did not read the reply

so if you made a ticket please be patient, thank you

[near halo]

I did read it, my issue is that those guys are cheating blatantly when they are losing in a fight, you won't see it after 5 minutes

[blissful herald]

Well you need to realize NOT everyone who kills you is cheating, first of all

[near halo]

not to mention that at least 5 people said it on global chat how blatant the guy was on giant excavator

[blissful herald]

ok, we do NOT ban just based on how many players REEEEE on discord OR in chat

[near halo]

but you could investigate it for more then 5 minutes

[blissful herald]

anyway, I see tyou made a ticket, so be patient and it will be looked into

thank you

[flat matrix]

Yes but you have to understand that ME - Absolute noob was killing the guy and i killed him like 5 Times he was absolutely trash, now he is beaming 250 meters Triple headshots 💀

[near halo]

it's madness, I would gladly rate this support team 2/10, and I would be really intrested to see how you guys do on this side of support

[blissful herald]

if yuo think you know better and can do better than us feel free to apply #staff-applications

and show me hows its done, am always open to learn

[fallow pollen]

How do you cancel a monthly payment for one of your servers?

[boreal thistle]

On the website in donation section.

[lyric basalt]

!cancel

[marble mantle]

Hey, @fallow pollen

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[modest coral]

I'm still waiting for help, I'm using tricks and stealing my base and no one answers my ticket

[dusk roost]

@blissful herald can I talk to you?

[gloomy sparrow]

@spark vale how can we help?

[spark vale]

its okay i just fixed it thanks for the fast response 🥰

[boreal thistle]

What can we help with?

[limber cypress]

A admin con help? I have already speaking whit a admin but He dont tell me nothing

[keen tendon]

admin ?

[boreal thistle]

What do you need help with?

[keen tendon]

I created a ticket and I still have no response I need help.

[boreal thistle]

You have to be patient admins deal with tickets as they come.

[keen tendon]

Okay, I did this yesterday and I would like to resolve the story quickly because I am a victim in the story.

[warped egret]

sir can i get help with logging in?

[limber cypress]

<@&274971100184576010> can someone help me? The guy that baned me is defending a guy that is wrong

Pls i want to talk to someone

[fringe tree]

!Appeal - Would suggest making an appeal then making a ticket from there

[marble mantle]

Hey, @limber cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

Please dont tag admins that is only for emergencies. And if a admin has banned you then he had his reason all you can do is make a appeal.

[keen tendon]

my case is easy but it takes time to process

[indigo obsidian]

I have a question for the administrators. Can you check how long I've been banned?

[fierce reef]

Hello, I was banned from the rustoria servers for no reason, maybe it’s a mistake, I just joined the server and I’m banned for cheating my Steam ID: 76561199660975738

[boreal thistle]

@blissful herald There is a person waiting for you in https://discord.com/channels/274965952116817920/368790610783764480 : @dusk roost .

[blissful herald]

his aware

[limber cypress]

He is not

[blissful herald]

and he needs to wait

[boreal thistle]

O ok. thx ❤️

[limber cypress]

I need help becouse this admin is no helping me

[indigo obsidian]

ticket

[limber cypress]

I have apeal, but when i appeal its appears that i am not banned

[boreal thistle]

Are you logged in on right steam account?

[indigo obsidian]

I have a question for the administrators. Can you check how long I've been banned?

[limber cypress]

Yes

[blissful herald]

try to join server and it will show you how long

[boreal thistle]

And when you try to connect to the server what does it say?

[lyric basalt]

👀

[limber cypress]

It says that @lyric basalt ban me

But this guy is not helping

[boreal thistle]

Does it say to go to discord and wait?

[dusk roost]

@blissful herald
How soon can we talk?

[blissful herald]

when I DM you then

[boreal thistle]

@plucky vortex you can come to https://discord.com/channels/274965952116817920/368790610783764480.

[dusk roost]

@blissful herald when do you plan to write to me?

🤣

[tropic acorn]

how to get an unban?

[peak monolith]

!appeal

[marble mantle]

Hey, @tropic acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair atlas]

is there someone that can help me quick? my unban appeal got approved since it wasnt rightfull, can i get my VIP (Wipe VIP 5 days) reimbursed or the days i couldnt play ( 2 days)

[boreal thistle]

I would suggest making a ticket in https://discord.com/channels/274965952116817920/883058174570135572

[gritty lichen]

Raiding with a team of 4 but can see everyone from any corner

ticket made already

[gloomy sparrow]

!report please dont call cheaters out in chat

[marble mantle]

Hey, @gritty lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen tendon]

we weren't aware he cheated

he's a new player who started with us a few weeks ago. we asked him if he cheated and he told us no. he told us that he had been checked by an admin and that he had found nothing so we trusted him. we're going to ban him from the team.

[gloomy sparrow]

Jouer avec des hackers, bannir des fraudeurs ou bénéficier de la présence de hackers par association, volontairement ou non, n'est pas autorisé. Désolé si la traduction est mauvaise, j'ai utilisé Google Translate

[keen tendon]

we don't know he cheated

[gloomy sparrow]

Peu importe que vous le sachiez ou non, c'est le fait que vous êtes associé à un tricheur.

[keen tendon]

he activated his cheat when we were disconnected

How can you tell if a player is cheating?

banned from the team, what can we do to stop being banned?

[gloomy sparrow]

Avez-vous fait appel ?

Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.

[keen tendon]

generally how does it happen? can we be innocent?

we really didn't know

[boreal thistle]

L'administrateur décidera.

[keen tendon]

ok

[crystal bramble]

Supports i was banned for nothing. Month ago

[peak monolith]

!appeal

[marble mantle]

Hey, @crystal bramble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal bramble]

thx

[peak monolith]

You're welcome.

[modest coral]

I'm still waiting for someone to help me, I HAVE A CHEATER IN MY BASE 3 HOURS AGO!

.........

[tropic acorn]

!appil

!appeal

[marble mantle]

Hey, @tropic acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tropic acorn]

does not allow to file an appeal

where can I write maybe I have a bug

plz help me

[fringe tree]

/ticket - Please feel free to make a ticket in the meantime!

[marble mantle]

Hey, @modest coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tropic acorn]

@jagged escarp@thin plover

[fringe tree]

I'm confused what's going on?

[boreal thistle]

Can you see your ban when you try to make a appeal?

[tropic acorn]

yes

[boreal thistle]

Did you make one appeal allredy?

[tropic acorn]

I can't send a photo here.

[limber cypress]

#freenando

[tropic acorn]

maybe

[boreal thistle]

You should be able to see your appeal if you made one.

[bold cobalt]

#freenando @lyric basalt

[limber cypress]

#freenando @lyric basalt

[boreal thistle]

Please dont spam tag admins.

[tropic acorn]

I see her

[fringe tree]

It takes 1-3 business days for an Admin to respond

[tropic acorn]

26 months ago

[fringe tree]

Did you check the status of the application? That's a long time and most likely was answered

[tropic acorn]

I want to submit a new one appeal

[boreal thistle]

But if your appeal was denied and you have permanent ban then that is it you wont be able to play on our servers.

[daring sable]

#freenando

[tropic acorn]

there is not even a response from the administration

[limber cypress]

#freenando

[boreal thistle]

Was it closed and denied?

[tropic acorn]

yes

[limber cypress]

#freenando

[tropic acorn]

I have not received a response from the administrator

It just burns red like a failure

[boreal thistle]

Then it means that the appeal was denied.

[tropic acorn]

I didn't do anything, I would like to sort out this lock

[boreal thistle]

How long is the ban?

[tropic acorn]

how to look at it

[boreal thistle]

What does it say when you try to connect to the server?

[tropic acorn]

Disconnected: Banned: Ban Evasion

[boreal thistle]

That means that you got banned for having another banned account.

[tropic acorn]

But I didn't do anything.

I am ready to be tested

maybe this is a bug, I do not know

maybe I was using a Vpn at that moment

plz help me

I want to play on your servers

[boreal thistle]

Those are the rules.

Do you think you can play?

[tropic acorn]

yes

Check that I am not violating more than 1 point

[marble mantle]

Hey, @tropic acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tropic acorn]

Are you giving the opportunity to drop the appeal again?

[misty scroll]

If your appeal was denied, your ban will not be changed. You can see the lenght of your ban when you try to join the server.

[fierce reef]

<@&274971100184576010>

[misty scroll]

Please make an appeal if you are banned

[fringe tree]

!appeal

[marble mantle]

Hey, @fierce reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory raft]

is there grace period on toria

[long saffron]

wallahi 10x is fucked raidblock everywhere adman do sumtang

[misty scroll]

There is not

[misty scroll]

EU or US?

[fierce reef]

I can’t log into your site from Steam when I’m eating, it says (error)

[long saffron]

eu

[tropic acorn]

It is not written

[ivory raft]

im stuck on receving data i dont want to dc

[tropic acorn]

Disconnected: Banned: Ban Evasion

[blissful herald]

you need to restart Rust

[tropic acorn]

Disconnected: Banned: Ban Evasion

[ivory raft]

skip me.

[blissful herald]

no

[ivory raft]

[long saffron]

EU baby

heloooooooooooooooooooooooooo adman fix 10x eu pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[young dock]

i got kicked out from the serv while connecting and got back to the 200 que? Can some1 please skip me

[inland perch]

can a admin maybe answer on my store-0775 ticket ?

[brazen ingot]

buy vip

[inland perch]

i got vip and still have queue wtf?

[blissful herald]

#payment-support and fill the template

[fringe tree]

Admins can't help with the queue process

[inland perch]

store-0775

[blissful herald]

just be patient only handfull admins have VIP access details

[young dock]

network-7229 can you help me brother

[misty scroll]

Fixed now, sorry about that

[inland perch]

how can i have queue with active vip i do not understand

[fringe tree]

!viphelp

[marble mantle]

Hey, @inland perch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[trim granite]

#freenando

Baneen al kakata

[inland perch]

everything done

[limber cypress]

#freenando

[fringe tree]

!appeal - Spamming here won't get you them unbanned

[marble mantle]

Hey, @limber cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow saffron]

Hello rust crashed, is there a grace period to join back? otherwise im in queue..

it just randomly crashed

[sonic vault]

can I get some help in #1237049697718239294 please, thank you

[lyric basalt]

We don't have grace period

[snow saffron]

Why not?

This is just unfair, i have to join queue again

[inland perch]

buy vip brokie

[snow saffron]

Yeah easy money right?

[limber cypress]

I just appeal and its appears that im not banned

[shell moth]

Hey, I'm wondering if you guys need chat mods? I applied like 3 days ago and haven't received any notifications if my application was denied or not

[fringe tree]

There will be someone who messages you regarding your application

[shell moth]

Thanks, ill wait patiently

[umbral field]

need help with an appeal if possible?

[naive girder]

You gotta be kidding me, when I got banned I told Marc that I got banned and it said come to discord and he told me to appeal and no the appeal says talk to him 3 days lost for no reason

[fringe tree]

/appeal { Make an appeal in the meantime and if it says to speak to Marc, then you need to get in touch with him in a Discord VC. Feel free to ping him and wait for his response or personally DM him if available }

[marble mantle]

Hey, @naive girder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak monolith]

Please by patient if you already have one open.

[gusty elm]

<@&274971100184576010> Hello administrator, because someone cheated in the team, I was banned for 7 days in rustoria.co eu main, I have played about 2000 hours on your server, please reduce my punishment for about 2 days, my steam ID: 76561198804478638

[peak monolith]

You still need to wait 7 days.

You can try and make an appeal but it is up to the admin team whether or not they will reduce your time.

!banappeal

[marble mantle]

Hey, @peak monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[granite eagle]

Wtf is wrong with horses in 2x vanilla

Hello?!??!

[subtle cape]

I don't know. Mind explaining a little more?

[pseudo jay]

i got muted for saying snobber 76561198286577445

[toxic shard]

you are not currently muted

[digital hawk]

Admin can i ask u something in DMs?

[olive tendon]

report

[marble mantle]

Hey, @olive tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warped robin]

ticket

[olive tendon]

ticket

[warped robin]

!ticket

[marble mantle]

Hey, @warped robin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic ruin]

my vip dosent work

[pale token]

hello guys im looking for help ingame in rust it says i have 13 png and 9 ping in most servers however whilst im playing on the server im experiencing a lot of lag rubber banding delay on dragging and putting items into things been like it for two days anyone got any ideas

[peak monolith]

In the past, I have cleared my cache and re-verified my integrity for game files and that seemed to help.

Doesn't mean that it will be a fix for you but it might help

!gamefiles

[marble mantle]

Hey, @peak monolith

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[winter crater]

ping in BR long is trash

every latam player is having the same issue, ping is around 130 instead of 20

[frail cave]

hello, the server throws out hacking with an error, but I do not use cheats, how can I unlock

[ionic ruin]

/vip support tickt

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wispy dirge]

?appeal - Please create an appeal for this and the admins can take it from there.

[marble mantle]

Hey, @frail cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winter crater]

/ticket

[marble mantle]

Hey, @winter crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic ruin]

vip support

/vip support

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ionic ruin]

ticket

[boreal wraith]

@blissful herald

[blissful herald]

@boreal wraith

[echo narwhal]

Hey

i made a appeal

[boreal wraith]

@blissful herald can u look DMs maybe you can help me

[blissful herald]

a bit busy atm, if you have a issue you can post here

and somebodfy most likly knows the answer

[boreal wraith]

There are 2 days left before the unban, can I get an early unban?
somehow?
I don’t know, the admins treated my ban very badly and didn’t even give me the opportunity to prove that I was innocent I had all the videos of me playing wipe

@blissful herald

[blissful herald]

If your Ban appeal was Denied then thats the final answer

[echo narwhal]

how many bans till perm

over the span of 11 months

[smoky shale]

why noone on support

Europa main

hello?

[surreal ridge]

we got a cheater changing accounts after bans living next to us

[timber patrol]

where u live

[gloomy sparrow]

!report

[marble mantle]

Hey, @surreal ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[surreal ridge]

already did

[gloomy sparrow]

Please be patient tickets are viewed in the order they come in

[surreal ridge]

how much do we need to wait aprox?

[gloomy sparrow]

Depends, the admins get a lot of reports daily

[surreal ridge]

ok we re waiting thanks

[bold estuary]

Hello, I was selling a house on your server and got blocked, to be honest, I did not expect this. I'm sorry to give you 1 more chance, this won't happen again. Please unban the game nickname "Фродо Бэггинс"

[misty scroll]

Can you DM me please?

[bold estuary]

I am a Russian speaker - do you have such administrators?

I am writing to you through a translator

What do I need to do to get amnesty for my mistake, I was wrong! I'm sorry, I'll translate and read all the other rules

It's just that before that I was able to sell the house on other servers, not on yours. And everything was fine, I thought it was possible

@misty scroll Can I count on your understanding?

[misty scroll]

You simply need to promise me that you will never attempt to sell bases or other items for real world currency again

[bold estuary]

I definitely won't be on your servers! I promise

[patent pawn]

Can a admin help me ingame my horse is glitch in my stairs

sorry i already fixt it

[peak monolith]

We would not be able to assist you with something that is a glitch in game.

[modest mango]

I just got banned for playing with hacker but none of us was cheating?

[patent pawn]

yeah im oke now

[peak monolith]

?appeal please

[marble mantle]

Hey, @modest mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid scaffold]

hi how can i know who on my team was hacking

[peak monolith]

Please make an ?appeal. They may be able to give you that information.

?appeal

[marble mantle]

Hey, @peak monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper berry]

Yo there is people at water on Rustoria US Long at water cheating their butts off

MP5 and AK

ive f7'd them but they have been here for 2+ hrs still cheating

[quaint patrol]

!ticket

[marble mantle]

Hey, @dapper berry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dapper berry]

in game?

[quaint patrol]

F7 goes to Facepunch directly, report through that system and it will go directly to Rustoria admins🙂

[dapper berry]

So i do /ticket in game?

[quaint patrol]

Correct

And type the info you have, names etc

[dapper berry]

Okay I did the ticket in game, I dont know name of his friend but i did mention the mp5 kid

[quaint patrol]

Perfect! The admins will look into it as soon as possible! Try not to call them out! And best to avoid the area if possible

[dapper berry]

I live right next to it so its kind of buns, they arent like spinbotting or anything crazy but they FOR SURE have ESP

[quasi ember]

!ticket

[marble mantle]

Hey, @quasi ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[civic horizon]

good evening, I play on EU Monday, the ping is very high, as far as I understand, many people have the same problem, I went before the wipe and everything was fine, could you please somehow solve this problem

[whole tusk]

i was banned without a reason
for hacking ?

[loud rock]

samee

my team got game banned for cheating but he has 6ki hrs

ive never played with cheater or cheated ive played rusr since 2022

[whole tusk]

sameeeeeee

[quaint patrol]

!appeal

[marble mantle]

Hey, @whole tusk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole tusk]

but I let it go and nobody checks it!

[bronze kiln]

hes ass he isnt hacking

he made an appeal and nobody answers

[wooden belfry]

good evening, I play on EU Monday, the ping is very high, as far as I understand, many people have the same problem, I went before the wipe and everything was fine, could you please somehow solve this problem

[loud rock]

MY TEAM MATE WAITED 4 HRS IN QE TO FIND OUT SM1 IN ARE TEAM WAS CHEATING

[toxic shard]

Your friend got gamebanned

[loud rock]

YH

WE JSUT MEET HIM

[toxic shard]

if he wish to appeal he needs to do it to EAC

[loud rock]

WE MET HIM IN GAME

IDC ABT HIM I WANNA GET UNBANNED

[bronze kiln]

My friend got server banned only from eu Mondays @loud rock

Pls help

We made and appeal

[loud rock]

WE MET IN ON SPAWN

[bronze kiln]

@toxic shard

[loud rock]

@toxic shard I MADE APPEAL

[bronze kiln]

We have been waiting for so long @toxic shard

Pls help us you can pc check him log check him everything

[toxic shard]

You just prooved the ban was legit ... you played with him that's all what matters

[toxic shard]

?steamid

[marble mantle]

Hey, @bronze kiln

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[loud rock]

I DMED HE HE SAID HE NOT CHEATING HES MAKING APEAL

[toxic shard]

Well if his appeal is approved by eac we can reopen the case on our side

making an appeal don't make you a legit player

[loud rock]

I MET HIM AT THE SPAWN BEACH

I WAS SOLO

[toxic shard]

#support message

[loud rock]

THEN MY BOYS JOINED HE ASKED TO JOIN WE SAID YES BC HE HAS HELLA HRS

[toxic shard]

also your messages being full caps are hard to read

[loud rock]

mb

i forgot caps was on

i made a apeal

ive never been banned ever

[toxic shard]

And you can keep this kind of comments for you

[loud rock]

sorry

[toxic shard]

The only thing you can do is to wait for EAC to respond to the appeal

[wooden belfry]

ood evening, I play on EU Monday, the ping is very high, as far as I understand, many people have the same problem, I went before the wipe and everything was fine, could you please somehow solve this problem

[toxic shard]

You can open a #network-support-old ticket and we will look into it

[bronze kiln]

76561199446907178

[toxic shard]

Will be unbanned in a few minutes

[bronze kiln]

ok thank u much my brother

[loud rock]

bro how comes he get unbanned but i cant bro

[toxic shard]

because it's not at all the same situation

[loud rock]

😦

[clever sparrow]

Disconnected : EAC : Authentication timed out (1/2) why is it giving this error

can someone help

[gloomy sparrow]

Try verifying your game files or just relog

[late ridge]

It tells me the connection was disconnected hacking

[clever sparrow]

hacking?

[late ridge]

yes

[clever sparrow]

after my friend bought the vip he is getting this error

he is not hacking

[late ridge]

I do not know why

[clever sparrow]

so he cant join no more?

[late ridge]

I don't want the wipe to go on me

[clever sparrow]

doesnt work

[clever sparrow]

wdym

[late ridge]

Wait for support to respond

[clever sparrow]

alr

[gloomy sparrow]

Try following these steps provided by facepunch : https://support.facepunchstudios.com/hc/en-us/articles/360019318037-EAC-Authentication-Timeout

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @late ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[clever sparrow]

alr

[gloomy sparrow]

@unkempt wolf how can we help?

[unkempt wolf]

i get ban and i dont know

why

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @unkempt wolf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

The reason should be listed on the disconnect message

[unkempt wolf]

I maked that

and i get denied

they say to i bag cheater

[gloomy sparrow]

What does the disconnect message say?

[unkempt wolf]

ban for 23 day

playing with haker

and this first ban in my acc

and i got 25 day

??

[gloomy sparrow]

If your appeal was denied then you will have to wait or the ban

[unkempt wolf]

i dont why i got this ban and for wt i did' not play with any cheater

and i got this ban like 10 day ago

and i didnt even play EU main in the past 3 weeks

and this first ban in my acc and i get 25 day ban

[ocean thistle]

@unkempt wolf it is a legitimate ban. The punishment fit the crime. If you continue to play/affiliate with cheaters then your ban will most likely become a permanent one. You have appealed and you were denied. That decision is final. You must wait out your ban.

[unkempt wolf]

fk cheater idk wt i will do in 19day with out good sever

[unkempt wolf]

okay thanks dude

[ocean thistle]

No problem.

[unkempt wolf]

I will ask something

this my first ban in my acc and i get 25 day

[ocean thistle]

Correct

You are a special case so don't do it again as it's very likely to become a permanent one if it ever happens again.

You are very well aware of what you have done to receive that ban

[unkempt wolf]

admin tell me i baged same cheaters and idk i bag same random people and i give same look like guns and samething

and i got for that

it's mb to do that

[unkempt wolf]

nah i dont even know wt i did there

but it's ok this life challenges me

🙂

[loud rock]

@toxic shard how do i see how long the ban is ?

[hexed nimbus]

I would think hard about it and make sure you don’t do it again to prevent bigger issues

[hexed nimbus]

If it’s a temp you see a green timer in the disconnect msg if there is non it might still be under review or it’s a perm if you did get a reply on your appeal.

[tribal gale]

maybe change eu long pop to 500 and dont be greedy

or even 600

[quaint patrol]

It has absolutely nothing to do with being greedy, it’s server performance

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal gale]

yesterday was working good at 500

now at 450 pop you dont even see anyone

but oh well

[gloomy sparrow]

Yesterday there were also less bases and entities to load that’s why the server automatically decreases the max pop

[quaint patrol]

Exactly what Plate said, and try go to pvp populated areas like launch or oil🤷‍♂️

[lofty pine]

Anyone know how to get the door to the large oil rig recycler to open I've tried everything and it won't open

(on 2x)

[loud rock]

i got 6 day

[lavish hawk]

i got a question

[loud rock]

wsp

[lavish hawk]

so ive played a few rustoria servers and here recently ive been getting kicked due to hacking but ive never cheated in rust how to i get ahold of a admin '

to help solve this

[lofty pine]

@lavish hawk it will be because your account has at least one game ban on any game in the last however many days (I don't remember how long but the message will tell you)

[loud rock]

yh

[lavish hawk]

ive never hacked or cheated on any game tho im so confused

[ocean thistle]

!steamid

[marble mantle]

Hey, @lavish hawk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[loud rock]

sm1 probly has on ur ip

[lavish hawk]

thats what i was thinking

[loud rock]

u got a brother ?

[lavish hawk]

i do but he doesnt have a pc and never plays on mine

[loud rock]

he probs cheated on console

[lofty pine]

Any help? Is it bugged? (On EU 2x)

[ocean thistle]

Can you please make a ticket

[rigid moat]

how do i do a ban appeal

[ocean thistle]

!appeal

[marble mantle]

Hey, @rigid moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

Can I get your steamid?

Someone's gotcha already

[lavish hawk]

76561199514887605

[quaint patrol]

You have no idea what your talking about

[rigid moat]

how long do tickets normally take

[loud rock]

ofc i dont

[ocean thistle]

Tickets we try to get to them as soon as possible. Appeals (for mutes and bans) usually take 1-3 business days.

[rigid moat]

bruh

[loud rock]

😂

[rigid moat]

whole wipe gone cus i accidentally had a vpn on

thats crazy asl

[loud rock]

rippp

gg to my wipe to

[ocean thistle]

!steamid

[marble mantle]

Hey, @rigid moat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[loud rock]

we was so loaded

[rigid moat]

76561199381926173

[toxic shard]

You played with someone who got gamebanned, what ever how you met him (that's not relevant)

[ocean thistle]

Yeah you need to create an appeal.

[toxic shard]

we went over it already

[loud rock]

met him in this server lol

[toxic shard]

#support message

[rigid moat]

i made one

us small

[loud rock]

same

[toxic shard]

As I already explained you won't get unbanned before hand EXCEPT if the gameban is lifted

[loud rock]

i have 6 days

til im unbanned

[rigid moat]

so am i gunna get unbanned before my base decays or nah

[toxic shard]

The first question to ask is IF you get unbanned

but that's up to the admin in charge of your ban

But I guess you will try to solve that by buying yet another account

stop wasting your money, just found a community where you can play

[rigid moat]

what😭😭

[loud rock]

icl idk why ppl buy accs just wait out the ban

[rigid moat]

why would o buy another account for one server

[loud rock]

😂

[rigid moat]

bro mad at me 😭

[toxic shard]

That's a question for you

[rigid moat]

um

no it’s not

[loud rock]

mf has some corny come backs

[rigid moat]

cus i didn’t buy another acc

bro is fuming that i turned a vpn on 😭

[loud rock]

sh a mf can pull my ip its nothing cool

[toxic shard]

Well in our case you connect to our servers, by doing that you expose it to us

[rigid moat]

yeah so cant yall see the ip i was orginaly on before i turned a vpn on

[loud rock]

i jsut said a mf can pull my sh it ben pulled to many times

[steel magnet]

heya

how can i speack with a admin

[rigid moat]

ig im js perma banned

[steel magnet]

?

[toxic shard]

about ?

[rigid moat]

dont speak with marc

that guys a loser

[steel magnet]

i got banned bcause was a hacker in team

[toxic shard]

people can't pull magically your ip, you need to click or a link or something for them to collect it

[toxic shard]

!appeal

[marble mantle]

Hey, @steel magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[loud rock]

its 2024 anyone can pull ips

[toxic shard]

🤦

[rigid moat]

and they denied my appeal

dead server anyways

[toxic shard]

[rigid moat]

it was definetly ur big ah

tier 3 discord mod

[toxic shard]

I was laugthing because of the "dead server"

[loud rock]

he lieing there icl the 1 i was playing was 800 pop

[calm void]

how does one appeal a ban

[toxic shard]

!appeal

[marble mantle]

Hey, @calm void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[calm void]

thanks

[cold wharf]

.

!help

!report

[marble mantle]

Hey, @cold wharf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[placid hamlet]

Hello, I am vac-banned in CS and it has been more than 1000 days since I entered your server, it says it is being hacked due to CS, do I have the possibility to log in?

[toxic shard]

I don't se any kick on your account

on the other hand bans in game different than rust don't matters for us

[placid hamlet]

I understand the incident now. When I entered your site and looked at it, I realized that I was banned, not because of CS, but because of the person next to me. I couldn't remember because it had been a long time, 8 months ago. It came to my mind. I was looking for a friend on a community server. I found it. We entered your 2x server and the person next to me was using 3 party software. I realized when we got banned from your server and I seriously wouldn't have played if I knew it was a cheat. I want to play on your server. Is there a solution? Can an exception be made? @toxic shard

[lost terrace]

still havent open my tickectr

[placid hamlet]

?

[coarse void]

i wish rustoria had admin like Camomo from warbandits. Who actually plays and bans people literally inside the game , working hard

[torn heart]

Camomo does not accurately display the actual work admins do behind the scenes, if you think thats how all admins should be, i'm afraid you are actually mistaken, his portrayel of admin work is with the idea of creating content in mind, while our ethics of admins center around keeping cheaters and wrongdoers off the platform, which does not require this middle ground of creating content out of players who are breaking rules

[placid hamlet]

do yuo help me please @torn heart

[torn heart]

!appeal

[marble mantle]

Hey, @placid hamlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft locust]

He is my friend jacob. He was opened a ticket already

[torn heart]

Then he will have to wait on a response on the appeal i'm afraid, only the banning admin can look into the case, so you will need to wait on them

[soft locust]

Ok then thank your quick response we will wait then

[lavish jacinth]

Is there a way I can get a response on my appeal before the sanction finishes by itself?

[torn heart]

it depends on the availability of the admin who banned you, just gonna have to wait on them

[vale garden]

its cool didnt want to play anyway

fix the lag

[long pond]

@fossil igloo RUSTORIA MAIN IS BROKEN LAGGY TO FUCK

[sonic mist]

is all servers buggy

rn or im I triping

[shell spindle]

rustoria your serv lagging lol

@fossil igloo

[peak monolith]

They are working on resolving the issue. No ETA yet

[shell spindle]

there server aint even up anymore either

[lavish jacinth]

It was the server automatically. I said the name of a player and got insta muted lol

[long pond]

I MEANT MONDAY :d

[peak monolith]

It may be restarting or they are working on said issue. Please just be patient with us.

[shell spindle]

iill try to

[peak monolith]

Thank you 🙂

[lost terrace]

open my ticket

[peak monolith]

The admins will get to you when they can. Be patient with them, please.

[frigid trail]

I having troubles with cancelling my subscription from eu main, i do the I wish to cancel thing and nothing happens

[fringe tree]

!viphelp

[marble mantle]

Hey, @frigid trail

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fringe tree]

Or filing a ticket in #payment-support should help out!

[manic nova]

bro how di i report a cheater

[dark radish]

hey there, you can make a ticket in game with /ticket or through our support website https://rustoria.co/support/

[manic nova]

thank you

[dark radish]

happy to help

[obsidian stone]

yo is it bannable to place signs advertising a personal social media. Also saying you are live in global chat is that bannable?

[lost terrace]

can you open m,y ticket

[dark radish]

Not really unless the handles or whatever have some sort of personally identifiable information. Saying you are live isnt bannable but you could get muted if you spam it a ton

[junior thicket]

hi, can I ask a question? I have been banned on SEA Rustoria Long for a ban evasion, maybe it is a mistake? I have never had a second account with rust, absolutely never, played all the time since the first launch of the game only on the main one. I've never cheated, because I didn't see the point in playing with cheats, in a game in which you need to survive and get resources. I just decided to take a nap, and then I woke up in the afternoon and when I logged on to the server I found that I was banned with reason "Ban Evasion"

[old torrent]

Rustorio eu monday cheater he name is 76561198365939350
The guy is cheating, he sends me and my friend double hs every time wherever we go, you should ban him

he change his name everytime

[honest onyx]

susu team mate cheating for sure, at least scripting https://steamcommunity.com/profiles/76561199546264639/ just watch him please

[ruby radish]

Rustorio eu monday cheater he name is 76561198365939350
The guy is cheating, he sends me and my friend double hs every time wherever we go, you should ban him
he change his name everytime

[fluid stump]

cheater has toggled on, rustoria us long, we reported earlier

[marble mantle]

Hey, @fluid stump

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old torrent]

/ticket Rustorio eu monday cheater he name is 76561198365939350
The guy is cheating, he sends me and my friend double hs every time wherever we go, you should ban him
he change his name everytime

[marble mantle]

Hey, @old torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old torrent]

<@&274971100184576010> plz check this guy Rustorio eu monday cheater he name is 76561198365939350
The guy is cheating, he sends me and my friend double hs every time wherever we go, you should ban him
he change his name everytime

[dark radish]

Hey if you havent yet, feel free to make a ticket ingame with /ticket so we can take a look @old torrent

[fluid stump]

admins, you are nuts if you dont ban this team, if you watched for 5 minutes when it mattered, they brought on a new account cheater to defend a raid who hard toggled on

[strong mirage]

hi i used exit lag to join EU long and i got disconncted for hacking i tried reconnecting to EU long without exitlag on but still gives me the disconnected for hacking

can this be looked at please?

[strong mirage]

76561198334817393 this is my steam id <@&274971100184576010>

[marble mantle]

Hey, @fluid stump

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[junior thicket]

check pls my appeal 76561199094156919

[hexed nimbus]

Standard response times are between 1 and 3 business days for appeals so be patient

[fierce reef]

Hello, I was banned from the rustoria servers for no reason, maybe it’s a mistake, I just joined the server and I’m banned for cheating my Steam ID: 76561199660975738, but I can’t file an appeal on the site, the reason is that when I try to log into my account, I get an error message, and I can’t log in, I ask you to help me solve the problem not on the site, but here

[echo narwhal]

its been 13 hours yall have not looked into my appeal

[ashen crag]

Hi everyone, how can i speak with one admin?

[dry forum]

My question is, is it bad to buy VIP immediately after being banned? Also, is it bad to buy VIP while banned?

[nocturne ocean]

Hi i'm blocked on receiving data , us long

[peak monolith]

It can take 1 to 3 business days

[nocturne ocean]

restarted pc , internet provider, checked files

[peak monolith]

Does it give you a message?

[nocturne ocean]

none

[peak monolith]

If you are banned, don't buy it. It doesn't help your chances of being unbanned sooner.

[peak monolith]

!ticket and they will get to you when we can. I'll see what I can find.

[marble mantle]

Hey, @nocturne ocean

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak monolith]

!ticket

[marble mantle]

Hey, @ashen crag

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak monolith]

Someone will have to respond to you manually if you are unable to make a ticket. Not too sure when that can be. Keep trying !appeal

!appeal

[marble mantle]

Hey, @peak monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak monolith]

!appeal

[marble mantle]

Hey, @junior thicket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak monolith]

Give them some time please.

[ashen crag]

@peak monolithI’m sorry but making a ticket is not the right solution. I just want to say that on many occasions I have found that VAC ban people can access the server rustoria and harms our gaming experience. My question is why?

[dry forum]

thank youuuu

[peak monolith]

This is the process we have in place.

You still need to make a ticket to speak with someone.

[ashen crag]

It makes no sense 🤦‍♂️

[raven mist]

Vac ban has nothing to do with rust. Gamebans does, they wont proactively ban players that have a vac ban

Theres your answer

[fierce reef]

Hello, I was banned from the rustoria servers for no reason, maybe it’s a mistake, I just joined the server and I’m banned for cheating my Steam ID: 76561199660975738, but I can’t file an appeal on the site, the reason is that when I try to log into my account, I get an error message, and I can’t log in, I ask you to help me solve the problem not on the site, but here <@&274971100184576010>

[thorny dune]

What error message do you get?

[fierce reef]

it just writes an error and that's it

I press enter, and there (error)

[thorny dune]

Feel free to send me a screenshot and I can take a look

[fierce reef]

2 minutes

Here?

[thorny dune]

You wont be able to post a screenshot here unless you are verified so you can direct message it to me instead

[fierce reef]

I sent it in a private message

[unkempt wolf]

can i get appeal for this ban
i got this ban and i dont know why and admin tell me legal ban and i got 25 day i said it's ok but please i wanna play so over to wait this for no reason

im actually bag same random people in the sever and i give them same gans

ok it's mb to do that

so please Keep the ban away from me

[hearty fulcrum]

https://rustoria.co/support/appeal
you can appeal the ban here

[red bobcat]

Hello im having issues joining the server

[unkempt wolf]

i got Denied i dont why admin tell me it's legal ban

[hearty fulcrum]

if it is denied, you will have to wait until the ban is lifted in 18 days, 11 hours

[hearty fulcrum]

how can we help you?

[red bobcat]

im trying to join and i cant

[hearty fulcrum]

could you describe the issue please? it is hard to help without any explanation or details

[red bobcat]

can i send ss in here?

[hearty fulcrum]

you can, but the image may not show since your account is not linked/verified

[red bobcat]

i woke up from sleeping in fear of beeing raided now i cant join

[red bobcat]

how can i linke?

[hearty fulcrum]

!link

[marble mantle]

Hey, @red bobcat

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hearty fulcrum]

or you can send me ss in dms

[hearty fulcrum]

!steamid - what is your steam id number?

[marble mantle]

Hey, @red bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[red bobcat]

https://steamcommunity.com/profiles/76561199343606358/

[hearty fulcrum]

@ocean thistle would like to speak with you. please message the admin your steam ID number

[red bobcat]

i did

[hearty fulcrum]

please wait for the admin to help you out

[red bobcat]

oh okay how long will that be

im scared that the zerg will raid me

[hearty fulcrum]

i do not know the admin's personal schedule, but they will help you when they are available

[red bobcat]

okay thanks

[swift schooner]

somebody is trying to do phishing scam on #looking-for-group

got screenshots

[hearty fulcrum]

can you show me please?

[swift schooner]

here or dm?

[hearty fulcrum]

dm works

[hearty fulcrum]

taken care of thank you for letting us know

[boreal thistle]

You can ask the question here.

[red bobcat]

is there a way for a nother admin to look at it ?

[sweet wadi]

was banned from the rastoria just like that, here is a link to my account, please unban https://steamcommunity.com/profiles/76561199446213812/

[modest rain]

Is there a way for clan table?

can you craft it or something?

[peak monolith]

!appeal

[marble mantle]

Hey, @sweet wadi

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak monolith]

Wym

[modest rain]

The team UI is just for 12 players. How can you make one with more players?

So we can see them on the map

[peak monolith]

Unfortunately this is limited per server. I don't know if they will make it more in the future.

[modest rain]

So the clan table doesn't exist?

[peak monolith]

As of right now, we are using the max adjusted vanilla UI. we don't use plug ins (as of now) for vanilla. EDIT it appears Mains use 16 slots

I hope this better answers your question.

[misty scroll]

It is in the game, however not obtainable on vanilla Rust. Any server where it is, is using a plugin for it.

[fading cargo]

How long do appeals take?

[boreal thistle]

1-3 business days, but it can be more or less.

[fading cargo]

.....ok

[spare gull]

have russian admin?

[lyric basalt]

Pochemu

[spare gull]

Houston i have a problem)))

[lyric basalt]

👀

[quick kestrel]

Please tell me, I want to disable the automatic renewal of the VIP card and I can’t... help, I wrote to technical support and everything quietly lured me to write off money from the card

[blissful herald]

!cancel

[marble mantle]

Hey, @quick kestrel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[tropic loom]

Hi, when I connect to server got disconnected by hacking and after that I have red error tex on the left top of the screen. I never use hacks and other stuff. What can I do?

[quick kestrel]

!cancel

[marble mantle]

Hey, @quick kestrel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[quick kestrel]

After this procedure, no more money will be withdrawn automatically without my knowledge?

[tropic loom]

On the rustoria support It says that I got banned 28 months ago on 3x eu no bp. I didnt even play on this server. What is going on

[blissful herald]

You set up the subscrition yourself, we can not force somebody to do that, so if you followed the steps in the video then all should be sorted

[tropic loom]

Hi can anyone help me

[boreal thistle]

What do you need help with?

[tropic loom]

Got hacking error but I dont use any type of it. I had some network issues last few days and got disconnected from the server because of it . Than It says that I am hacking. I just create appeal.

[boreal thistle]

The hacking is not a error it means you got banned.

[tropic loom]

On rustoria support page It says that I got banned from 3x No BP sever but I never played on this sevrer

[muted bolt]

When connecting to the server it says hacking and does not log in

[tropic loom]

I just played on Eu mondays and Eu main

[boreal thistle]

You made a appeal not all you can do is wait, the appeal process takes from 1-3 business days, but it might be more or less.

[boreal thistle]

It means you got banned

[near halo]

Hey how do i fix my internet connection? Normally i get over 40-70 but i get 200 now on Rustoria EU LONG please help me.

[muted bolt]

No I am not banned

[boreal thistle]

You could make a ticket in here: https://discord.com/channels/274965952116817920/989424320797364224

[tropic loom]

It says that I banned 28 months ago on 3x No bp server on rustoria support page but I never played on this server.

[near halo]

I made a ticket what do i do now wait? Im just new on this server...

[boreal thistle]

If you made your appeal and explained the situation then all you can do is wait.

[boreal thistle]

Yes you wait for the response on the ticket.

[near halo]

okay i am waiting..

[muted bolt]

No, I'm not banned, but it still says it's hacking and won't log in.

[tropic loom]

Hey @boreal thistle on my appeal page there is only on ban showing, 3x no BP EU 28 months ago, and I am playing for almost 1 year just on eu main and eu mondays. Just got hacking error today. How can this happen?

[boreal thistle]

I dont know, you made your appeal a admin will look at it and tell you.

[near halo]

Hey im really curious even if a admin will look at my connection problem how she/he can help me with it?

Ive made my ticket waiting...

Cuz i bought VIP and trying have fun on Rustoria EU LONG but since i get 200 ping its not playable

[boreal thistle]

I dont know your situation and i am not a expert in network issues.

[near halo]

Okay how long do i have to wait :))

[boreal thistle]

You will have to be patient, but did you try the standard stuff? Restarting your PC then Router?

[near halo]

Yes i did restarded my computer i restarted the router i did speed test everything is normal

but i get ping issue..

[boreal thistle]

I just looked it up it seems that the server is experiencing some lag issues they are trying to fix it.

[boreal thistle]

So it isnt you fault.

[near halo]

mhm yeah probally it isnt my fault because ive checked other servers on rust i dont get this problem and my team doesnt get problem

Ill be patiently

[muted bolt]

I didn't use any cheats but I got banned for no reason, I don't understand why, please help.

[marble mantle]

Hey, @muted bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose yoke]

Hey

I also got banned now for no reason

Just joined the server after waiting 1 hour to load in.....

@blissful herald Hey, why did i got banned right now? I just joined the server

What is this....😫

[tropic loom]

Having the same issue

Never hacekd in my mlife for sure

I takes 10 minutes to log in to the server than it says havking

[rose yoke]

After work playing is canceled for now i guess....

Jeah me to.. i moved 3m and then got kicked with ban lol

[tropic loom]

Did you checked appeal page on rustoria

[rose yoke]

I have 4k+ hours and no ban on my account. Yes it says come to discord

[tropic loom]

Its also said that I got banned 28 months ago on 3x no bo server which I never played

[rose yoke]

"Come to Discord.gg/rustoria - SkylineGTST"

[fringe tree]

Feel free to shoot them a ping and when they respond wait in the support channel VC

[umbral field]

yea they havnt even answered my appeal for playing witha a hacker crazy how i get banned for someone elses actions when i have no idea what they are doing...

me and clan leader got a 7 day but they rest of the clan still gets to play

make it make sence

[fringe tree]

Tragic stuff, but hard to indicate when it’s an accident or on purpose. Unfortunate but can still try to make an appeal! You miss the shots you don’t take either

[rose yoke]

How i even got banned if the guy who did is isn't even online on here

So annoying dude.. wanted to play now

@blissful herald Dude, why i got banned

[boreal thistle]

Please be patient when Skyline is ready he will reachout to you. You can try to Dm him.

[rose yoke]

I'm home from work, want to play. I don't have time to wait hours now for a ban which hasn't any reason ... I'm also joining again now and just have 20 players ahead....

[fringe tree]

Takes time, 1-3 business days

[rose yoke]

Whaaaaaaaaaaat

Is there any <@&274971100184576010> who can check on that real quick?

[umbral field]

crazy 1-3 buisness days thats half the wipe

[tropic loom]

Bought VİP for the wipe, got banned because of nothing and I need to wait 1-3 days?

[rose yoke]

Thats even more awfull

This admins on here really taking care of their customers lol

[tropic loom]

Also been playing for 1 year on rustoria server and suddenly learned that I got banned 28 months ago from rustoria? Bro what is wrong with you <@&274971100184576010>

[minor temple]

!steamid

[marble mantle]

Hey, @rose yoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[minor temple]

!steamid

[marble mantle]

Hey, @tropic loom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rose yoke]

76561198048201109

Message ""Come to Discord.gg/rustoria - SkylineGTST""

[minor temple]

Can't make any promises but i can look and see

[tropic loom]

76561198846170537

[rose yoke]

Don't use any vpn, cheats. Just joined the server after waiting 1 hour and then kicked & that massage.

[tropic loom]

Got banned 28 months ago on the server I never played(3x no bp) and I am continuously buying VIP playing on eu main and mondays

[minor temple]

You will need to wait for skyline to have a chat with them about your ban. We do have different time zones. etc. but if you drop them a DM they will be with you as soon as they can be.

[rose yoke]

.... I wasn't even online

How i could get a ban...

I'm solo player also, no teammates

He has to make a misclick or idk what happened there

[tropic loom]

@minor temple can you please check

[minor temple]

As I said they want to have a chat with you, so just drop them DM and please be patient they will be with you as soon as they can. Its not a 'Misclick'

[rose yoke]

They can chat with me without banning lol

I didn't do anything wrong

[tropic loom]

My scenario is nonsense, how am I supposed to banned 28 months ago and hacking ban occurs today?

Been playing for 1.5 years how am ı supposed to banned 28 months ago

Like I really don’t understand

[minor temple]

I am looking into your situation at the moment, please give me some time to have a look

[tropic loom]

Okay thank you so much

[rose yoke]

After alot of hours on the server, now getting held down to play on the server without any explanation or reason for an ban, is so unprofessional guys. Like for real

You guys, really don't care about people on here. I liked the server alot, but then i leave. Congrats

[open mason]

whitelist

/whitelist

[minor temple]

You can play on a VPN on our server. there's no need to whitelist

[open mason]

ok

[sacred schooner]

Appeal #c080db help pls

[twin egret]

Appeal #9685ce i am waiting for 4 days and no one answer me any help pleace

[fringe tree]

Takes 1-3 business days, wishing you the best though!

[fringe tree]

Make sure to check the support page to see the response

[boreal thistle]

Appeal standard waiting time is 1-3 business days, but it can be more or less.

[boreal thistle]

Вам придется подождать. Стандартное время ожидания апелляции составляет 1-3 рабочих дня, но может быть больше или меньше.

[grim flame]

what happened to the turrets? it squeaks and doesn't work as it should EU 2x

[compact matrix]

fastest way to get cheater banned on EU long?

[boreal thistle]

!report

[marble mantle]

Hey, @compact matrix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[echo narwhal]

its been 20 hours since i put my appeal in wtf Like @blissful herald

@blissful herald

[boreal thistle]

Appeal standard waiting time is 1-3 business days, but it can be more or less.

[echo narwhal]

the unban is in 2 days im tryna play now

[waxen totem]

!Report

[marble mantle]

Hey, @waxen totem

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder sail]

look ticket 7244 pls

[fringe tree]

It takes 1-3 business days, please be patient in the meantime

[elder sail]

I understand, but due to a change in the Internet connection, there was a problem with entering the server

[heady coral]

Do i report a cheater here? Bad_maD went through my walls when i was AFK getting a coffee and killed and took everything from scrap, gun and components. how do i get it back or that even a possibility?

[abstract frost]

!ticket

[marble mantle]

Hey, @heady coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sleek heath]

!ticket

[marble mantle]

Hey, @sleek heath

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sleek heath]

Здравствуйте, как я могу узнать почему меня забанили за игру с читером

[sturdy oracle]

<@&874995535881326632> VPN ban 76561199244650854

[queen latch]

please help me, my closet is hanging in the air and does not disappear. What should I do?

!ticket

[marble mantle]

Hey, @queen latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cosmic tartan]

<@&274971100184576010> Hello , I was banned from the server because some players cheated in the team. Can you tell me the cheaters in the team?

[marble mantle]

Hey, @cosmic tartan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

!steamid

[marble mantle]

Hey, @cosmic tartan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cosmic tartan]

76561199179239600@minor temple

[minor temple]

Sent it to you in DMs

[cosmic tartan]

okay

[sleek heath]

Some ban reason as Jimmy, can you call me too? Pls

[minor temple]

What do you need help with?

[sleek heath]

I was banned from the server because some players cheated in the team. Can you tell me the cheaters in the team?

[minor temple]

!steamid

[marble mantle]

Hey, @sleek heath

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tired knot]

I was banned because I played with a hacker in the team for 10 minutes, can I get unbanned? I also made a ticket on the website (My steam id 76561199571401273)

[sleek heath]

76561199152672093

[sleek heath]

76561199152672093

@minor temple

[noble terrace]

https://steamcommunity.com/profiles/76561199650901837 this teammate was game banned today

[hazy minnow]

I log on to the rustoria monday server and get banned for hacking. Is there anything I can do about it?

[scenic falcon]

Hi I need help

I’m in the same situation as soska228666 I logged on this morning and it’s saying I’m hacking?

Us Mondays and us long

[near halo]

how to report a cheater

[toxic shard]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[orchid anchor]

marc i think you should check #looking-for-group Kind of racist?

[twin egret]

Appeal #9685ce i am waiting for 4 days and no one answer me any help please

[scenic berry]

!ticket

[marble mantle]

Hey, @scenic berry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

it can take up to 3 business days

[abstract frost]

!ticket

[marble mantle]

Hey, @hazy minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[abstract frost]

!ticket

[marble mantle]

Hey, @scenic falcon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hazy minnow]

I've made an appeal. I've got a long time to wait

[dusty cypress]

!REPORT

[marble mantle]

Hey, @dusty cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[echo moss]

could an admin check my reports?

[fringe tree]

Takes 1-3 business days, but wishing you the best!

[toxic shard]

appeals takes 1-3 business days, reports are handled as soon as possible

[keen tendon]

hello, I submitted a ticket almost 3 days ago and still no response.

[karmic reef]

Hey, I just noticed a charge for server queue. I was surprised because I thought I clicked one-time rather than a subscription. So i have to cancel because i cant use it

[plucky osprey]

why did i get kicked for being unresponsive

@toxic shard how am i being unresponsive and cant play a server

[hallow leaf]

hi

sorry i got rust vac ban for no reason last night i was playinh fine but today i got vac banned is there anyway to report to anyone so they can check?

[marble mantle]

Hey, @hallow leaf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @plucky osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hallow leaf]

the thing is i been steam vac

today

this morning

ye but anyone knows how i can contact that

[ivory pecan]

hello any admins???

[lunar path]

can someone look at tickets

[west mica]

Hi

[ivory pecan]

2 r2 kids just spinbotting on us long

https://www.battlemetrics.com/players/1168282565
https://www.battlemetrics.com/players/1138360570

made a ticket

[fringe tree]

certainly will be taken care of soon!

[mellow tangle]

i did a ticket 2hrs ago and cheater still not banned he is literally flying laddering without a ladder and fully aimboting and espn without even hiding it

rustoria eu main

[fringe tree]

Staff are always working towards answering tickets, I’m sure that they will be taken care of

[cunning geode]

yo is there a way that i can download the map when it has been voted like 10 mins before wipe? coz i cant download it ig

[west mica]

You can download it from #wipe-feed There is steam maintenance so things are a little slow to download.

^^ Once the server wipes

[cunning geode]

so after it wipes or before?

[west mica]

You can download it after it wipes

[cunning geode]

is there any way i can before?

[west mica]

Nope sorry.

[cunning geode]

kk

[quick storm]

hello

floating tc near where we want to build, 0 durability cant destroy it

eu long

[weary trench]

"eac player is temp banned" what this mean

[hearty fulcrum]

i believe this is a game bug that Faceounch is aware of. they should be working on a fix for it.

[hearty fulcrum]

you have been temporarily banned by EAC. you cannot play on our servers until the temporary ban is lifted.

[weary trench]

got mass reported by a cringe zerg cuz of a low hour acc 😂

[quick storm]

does this effect building

[marble mantle]

Hey, @weary trench

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[echo moss]

they said that they found no suspicious activity... they had 10+ KD and knew where i was no matter what

[hearty fulcrum]

i am not sure

[hearty fulcrum]

if you still feel that they are suspicious, feel free to make a F7 ticket or make another rustoria ticket. if you have evidence to support your belief, it could help.

[near halo]

Can i please get an admin or mod to DM real quick

[boreal thistle]

If you want to report a cheater i would suggest our report system and if you want to appeal a ban i would suggest our appeal system.

[near halo]

It's neither. Someone messaged me on steam claiming to be an admin asking me to vote on a workshop item.

[boreal thistle]

That is a SCAM dont click any links!

[boreal thistle]

#announcements message

[near halo]

seems about right lol

[fading cargo]

Hi i got false eac banned few months ago and got unbanned just few days ago and im banned on rustoria servers for “hacking” prolly bc i joined while eac banned. I made an appeal so it would be nice if someone can look. Thnx

[boreal thistle]

A standard appeal time is 1-3 business days, but it can be more or less.