support

[bold venture]

no

it has not been solved for two days website appeal

i need someone to help me

[hearty fulcrum]

do you speak a different language other than english?

[bold venture]

please check out this id

just english

[hearty fulcrum]

have you checked if there was a response yet?

[bold venture]

yes

no one dealt with my appeal

i can not log in sever

just vpn ban

or sever restart caused me to be banned

[hearty fulcrum]

if there is not a response, then please wait. the admin who banned you is the one who is responsible for the appeal. responses to appeals can take an average of 1-3 business days to be looked at. this does not include weekends.

[bold venture]

haha

[hearty fulcrum]

as i am not an admin, i do not have any information or power regarding your ban. please try to be patient and wait for the admin to take a look.

[bold venture]

haha

[stable belfry]

@hearty fulcrum my friend and I paid VIP, I raised the ticket 3 hours ago, they still haven't responded....

[hearty fulcrum]

we have only a few staff members handling these tickets in order to protect your personal and payment information. it may take some time, but they will answer your request when they are awake and available. since it is done in this way to protect your privacy, please try to be patient. we appreciate your patience, thank you.

[stable belfry]

okey, thank

[flat vale]

ive joined the steam group how long does it take to auth

[hearty fulcrum]

steam does take a while to send out the information to our servers, so it may be a bit of a wait. please try again in 15-30 min

[flat vale]

cheers

[fresh cave]

@balmy cypress i need help

[fringe epoch]

I'm trying to log into the Rustoria servers, but the last time I logged out I was in the water, but now I try to log in and I'm disconnected due to hacking

[fringe tree]

!appeal

[marble mantle]

Hey, @fringe epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Wishing you the best

[bold venture]

76561198355725499 vpn ban please check out steam id

[naive girder]

Got banned by Marc two days ago and still no response to the appeal please help I wanna play 😭 Appeal #d019d2

[fringe tree]

The appeal takes 1-3 business days, hopefully you get unbanned. Make sure to also check the status @ https://rustoria.co/support

[fringe tree]

@bold venture A staff member already responded, it takes 1-3 days. Surely , it'll be taken care of soon

[pseudo raft]

I tired making a tickt and got the "woah woah slow down error"

[tulip marten]

where do i create a ticket for cheater to be checked?

[oblique helm]

does rustoria gaf about insiders?

theres a mf in here who deadass has a yt channel full of insiding

[lucid briar]

question: My clan leader has been afk for hours and our 3rd just got on. can i leave the clan and create one for my 3rd and i then invite our clan leader when he gets back?

i dont want to get banned for teaming

[oblique helm]

youre still under the team limit so its fine

[fringe tree]

/ticket

[marble mantle]

Hey, @tulip marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Nope and nothing can be done considering Rustoria is official servers

#1 Rust rule, never trust anyone

[bold venture]

ADMIN

76561198355725499 vpn ban please check out steam id

76561199381631919 sever restart caused me to be banned

too slow

[hearty fulcrum]

this often occurs when the file you are trying to attach to the ticket is too large. you can trim the file to make it smaller or upload the file to an external site (youtube, streamable, imgur, etc.) and paste the link to the file in your ticket

[hearty fulcrum]

which server are you on?

[pseudo raft]

That’s probably it. Have two clips . Thanks !

[prime yarrow]

need help with hacker

[marble mantle]

Hey, @prime yarrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warped fossil]

hello if i a charge back how can i fix this?

[hearty fulcrum]

hello, please create a #payment-support ticket for further support regarding this.

[warped fossil]

ok i did thank you !!

[gaunt coral]

/support

[limber summit]

ip of BR/LONG

[gaunt coral]

/ticket

[marble mantle]

Hey, @gaunt coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

client.connect long.rustoria.lat:28015

[alpine vector]

vpn help at all?, want to use exitlag and cant find a ticket catagory for it

[hearty fulcrum]

vpns are allowed on our servers, so we do not have a whitelist

you should be able to connect and play normally

[pliant mortar]

@hearty fulcrum vpn ban

Check my ticket

76561198814438141

[dusk roost]

@blissful herald Appeal #3b8368
steam ID 76561198250570656

[carmine cape]

kid literally pickup up ladders thru a wall on us long admins please...

[dapper lagoon]

pls ban this fella hard cheating, aimbot, looting through walls

acheating hard

[winged cedar]

hes fully cheating like please go fast

[dapper lagoon]

biggest servers in the game and no admins?

[winged cedar]

thats his battle metrics

[carmine cape]

battle metrics of him too, kid hasnt been seen for 20 days since yestrday

[polar cairn]

Please don't call out players in chat. If you already have a ticket created please be patient and an admin with look into it as soon as possible.

[dapper lagoon]

only created abt 10 tickets

[carmine cape]

^^

[winged cedar]

nah like u dont undersatand tho he is like fully cheating its not funny idk how eac hasnt banned him

[pliant mortar]

vpn ban

76561198814438141

[polar cairn]

If you have as much evidence as possible then you shouldn't have to worry about anything and the admins will handle it from there. Video/photos, chat, very detailed info on this guy, it will help the admins make this a quicker process.

[dapper lagoon]

lemme put it this way, if that mf aint cheating he simply just put me on rust moments for viewers all around the world and should be worshiped and given a bj

i believe in u splitz... get that mf gone

[pliant mortar]

vpn ban 76561198814438141
76561198814438141

[graceful estuary]

u admits are shit ive had my ticket open for 5 hours and no one got back to me, i made an appeal this morning and nb got back to me yall literally scammed me of vip yall admins are shit

[polar cairn]

Admins take 1-3 days to get back to you on appeals. Please be patient.

[winged cedar]

splitz

[graceful estuary]

i been waiting since monday that was the first time i made a report

[winged cedar]

this kid is full cheating u need uuuuuuuuuuuuuuuuu need to go look into it

like go check this kids fucking acc they r so blatent

please bro holy shit hes aimboting

[dapper lagoon]

i will personally venmo or cashapp you to get him gone

[graceful estuary]

i dont understand how i can buy vip and give rustoria money THEN after they get my money tell me im banned

[dapper lagoon]

dont cheat then lmfaooo

[graceful estuary]

not for cheating

theres different types of bans bud

[polar cairn]

Please wait for the admins to review your ticket. I am a moderator. I have no say in this besides telling you to wait for them to deal with the situation. I understand it can be frustrating, but there is a process to this.

[dapper lagoon]

you that broke that u need it back

[graceful estuary]

no its just annoying

i feel like it should tell u before you buy it that ur banned or smth

[winged cedar]

splitz there is no way u have no connect to the admins i guarantee u this kid is cheating its a free ban please go ahead and contact your coworker

[hearty fulcrum]

please keep the #support channel for support only. if you would like to have a conversation, you can move to #general

[west moat]

Wtf? i just got kicked for teaming because some one code raided us????????????????
we dead ass just tpd back from base for running tunnels and i heard someone open my door and fucking changed the code and i got banned for teaming???

[fathom gorge]

yeah that was me

same

[hearty fulcrum]

if you have already created a ticket, then please do as splitz has been saying and wait. as long as you have provided as much information as you can, the admin should be able to deal with the ticket as soon as possible.

[hearty fulcrum]

hello, you can appeal the ban and explain your situations at https://rustoria.co/support/appeal

[graceful estuary]

ima sue rustoria for my $4 back

[west moat]

okay ill open ticket , a kid has been door camping me all day saying he was gonna code raid me and i tpd back and he changed my lock and we got banned i was like wtf

[fathom gorge]

i didnt say i would

[graceful estuary]

i literally have had a payment support ticket open all day and nb opened it

[hot trout]

I just put 800 hqm ore through pipes to my furnace but when it cooked the hqm is taken from the furnace but never comes back to the box...? Idk if rust bug or rustoria bug

[hearty fulcrum]

rust/game bug. i just responded to you in #general as well

[hot trout]

oh just seen, WTF i just lost 800 hqm

[fathom gorge]

that was straight luck tho syco lol if that was you that i some how code raided on the first try

[winged cedar]

cloudie please look into my ticket hes fully cheating

its not even funny

[hot trout]

so ur telling me the whole wipe our hqm has been disappearing 🤣 Could you guys not make an announcement to not use pipes for hqm?

[west moat]

SR? where ???

[hot trout]

I AM SO TRIGGERED

[hearty fulcrum]

it should be fixed soon, but i don't think there is a lot we can do about this since we are not facepunch

[hot trout]

ik but give announcment on servers idk

[west moat]

@fathom gorge what base location did you code raid??

[pliant mortar]

I need help, I was banned by vpn

[urban island]

HELLO

[fathom gorge]

the ice burg base at b12

[urban island]

my HQM JUST VANISHED?

[west moat]

YES THAT WAS ME WTF

[formal dock]

Lmaoooo

[fathom gorge]

LOL

[west moat]

every door is different wtf

[formal dock]

Bruhhh got us banned 🤣😭😭

[hearty fulcrum]

you can make a #feedback-suggestions, but it is my belief that the bug will be fixed before the announcement can even take effect. also, we can not make an announcement every single time there is a game bug 😅

[hot trout]

ik but probs whole wipe this has been happening

[fathom gorge]

MY luck is impecable fr

i think i manged to change the code before i got banned lol

[hearty fulcrum]

please keep the #support channel for support only. if you would like to have a conversation, you can move to #general

[lost terrace]

WE NEED HELP GETTING UN BAN WYM

[winged cedar]

cloudie i dont think u understand brother this kid is fulllll cheating please stop yappin in here and get this kid banned u r about to lose 8 players i have bought vip from u guys multi times i love this server but u abt to lose me

[west moat]

yea you did i heard that shit i was looking for you too kill you lmao i heard you humming or some shit

[winged cedar]

get this kid banned

[fathom gorge]

yeah i was humming my music and i was like ima try code raiding then got it on the first try

lol

[west moat]

bro that shit is wild asf

evrey code is dead ass different lmao

luck is impecable no cap

[fathom gorge]

yeah makes sense i had tried to get the next code but was wrong

[lost terrace]

CLOUDIE UN BAN US HES EVEN SAYING HE GUSSED CODE

[hearty fulcrum]

i was referring to the messages between other players. if you would like to appeal for an unban, you can create an appeal on the website at https://rustoria.co/support/appeal . writing in here will not help

[fathom gorge]

i made one cloudie

[hearty fulcrum]

any information regarding the situation can be explained within the appeal.

[hearty fulcrum]

if you have already appealed, then please wait for the admin to respond. until then, if you have no other support requests, you can move your conversations with the other players to #general

[fathom gorge]

my team didnt get banned tho lol if was just yours hahah

and ok cloudie

cloudie you think you can figure out how to unbanned me any sooner than a day ?

@hearty fulcrum

[lost terrace]

fr my base finna be raided anf if does its yalls fault

[dusk roost]

@blissful herald Appeal #3b8368
steam ID 76561198250570656

[lost terrace]

hello

helloo

heloo\

[fathom gorge]

it is lol

i am

@lost terrace

[lost terrace]

yo

[fathom gorge]

wth is your first floor lol

that note is wild

[west moat]

we dont have a note in our base?

and how you in the first floor? you code raided another door

[fathom gorge]

what did your friend just say scroll up

[west moat]

wym?

[fathom gorge]

that your prob getting raided

not prob you are

[lost terrace]

weird asf

[west moat]

if your teams raiding us they are just gonna get banned lmao

[lost terrace]

we would of shi on yall'

[fathom gorge]

rip then

we were going to despawn in the end anyways

[west moat]

dosent really matter if you despawned you wont be bak on the server so it dont matter to me lmao

[lost terrace]

thats werid asf

[delicate wagon]

<@&274971100184576010> i bought que skip on long and im stuck in que

[fathom gorge]

my teamates are sped lol

[lost terrace]

cringe ngl

[west moat]

is what it is they not gonna be on there anymore 😆

[lost terrace]

yall deadass weird

[formal dock]

cringe

[fathom gorge]

i mean you raided my beautiful 2x1

[lyric basalt]

Please make a #payment-support ticket

[lost terrace]

<@&274971100184576010> hello had a fucking ticket open for hour

[sly crow]

hi

[lost terrace]

your drip clan

[formal dock]

dead ass

[fathom gorge]

luke they can take up to a day they arent too good at being administrator

[sly crow]

i have ticket #316d41 can u help me @lyric basalt ?

[west moat]

we dont really care about the shit, yalls not gone be on the server no more so its not a big deal for me, i got over 300 points i can get a insta start again lmao

[lost terrace]

yout drip clan ?

[fathom gorge]

yes princess

[lyric basalt]

Someone will look at it soon

[sly crow]

ty

[lost terrace]

look at mine

[fathom gorge]

@lyric basalt how long is soon

[lost terrace]

been asking like what

[formal dock]

u cant look at them?

[lyric basalt]

I can but I am not home

[fathom gorge]

guys look at general

[formal dock]

IGHT

[lost terrace]

soo you finna give me the loot thst i lost

[lucid frigate]

marzy please help my teamate he got banned for something you guys are trying to fix

[fathom gorge]

LOL

[lost terrace]

better then u lmao

[west moat]

muji we slammed you all day lmao

[lucid frigate]

your core is ugly

[lyric basalt]

Whats the disconnect message ?

[fathom gorge]

you can ingore them

[west moat]

easy ban haha

[fathom gorge]

@lyric basalt my disconnect message is i was banned for exceeding team limit

[lyric basalt]

!appeal

[marble mantle]

Hey, @fathom gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fathom gorge]

i already made a ticket marzy

[lucid frigate]

he code riaded them marzy thats how sr is banned

[fathom gorge]

and them

[lucid frigate]

thats why there raided lol

[lost terrace]

yeah then it banned us and allow his team mates to raid us

[potent fox]

we were coming either way

[west moat]

you was coming to raid?

[lost terrace]

no yall wassnt lmao

[west moat]

you was coming to get slammed LMAO

coming to lose boom xD

[potent fox]

yes i was we had all the boom ready yall r so bad

[fathom gorge]

yes you can say thatig

[lucid frigate]

womp womp

[west moat]

slammed you all day LMAO

all 3 banned womp womp

[lost terrace]

then why didint yall wait

[potent fox]

i was trolling u

[lyric basalt]

Please move to #general if you already appealed

[potent fox]

yes sir

[lyric basalt]

No need to discuss it here

[lost terrace]

beacause yall shitters

[lucid frigate]

scroll up marzy i said something

[fathom gorge]

ok guys lets bring this convo to general

[west moat]

nah im talking here

[lyric basalt]

and I am not home 🙂

[fathom gorge]

syco your going to get muted

[west moat]

do i give a shit ? lmao

[lucid frigate]

ok i didnt know mb

[muted valve]

76561199389356492 <--- can we ban this kid? hes blatantly cheating, weve put in several tickets and nothing for the past 3 hours

[lost terrace]

yall was getting shi on ALL WIPE

[lyric basalt]

#general

[lost terrace]

MARZY SHUT YOUR BITCH ASS UP AND OPEN MY TICKET WITH YOUR DIRTY ASS

[dusk roost]

@blissful herald Appeal #3b8368
steam ID 76561198250570656

[balmy cloak]

can yall open up slots for us main or long?

[obsidian crow]

i got cheaters on 5x no bps removing my foudnatiosn with no boom and no raid block

US

[steady moon]

paid for us long vip but it's not working

[distant mirage]

i need an admin please

please help

THERE REMOVING OUR FOUNDAITION I DONT HAVE A RAID BLOCK THERE IS NO BOOM GOING OFF SO PLEASE WILL YOU HELP

dot1hm is one of the ones cheating

[dusk roost]

@blissful herald Appeal #3b8368
steam ID 76561198250570656

[blissful herald]

Please stop tagging me 10 times, i will DM you once am at my PC

[faint bane]

EVERY 5 MIN i get timeout on EU long why can somone fuckinggg tell me <@&274971100184576010>

[latent moss]

Idk its work on all servers but rustoria constantly give this error

[latent moss]

But I used to come in and I didn't make this mistake

[pliant mortar]

vpn ban 76561198814438141

@blissful herald Appeal 7209
steamid 76561198814438141
vpn ban

[thorny dune]

Hey there, this should now be solved and you can connect

[latent moss]

Berch I have eror Disconnected: Couldn't Download Level:
procedural__4250_zqkRpqypsUOwReNS3oRUeQ (Unable to complete SSL
connection)
How i can fix that?

@thorny dune

[thorny dune]

You can download the map from #wipe-feed for the server you are trying to connect to and drag it into your maps folder and connect again

[latent moss]

Oh

Thanks

[latent moss]

But i cant see this map, can u send it ?

Rustoria eu medium

[molten flicker]

#wipe-feed message

[finite mason]

where do i

anti ban or wtv

[molten flicker]

!appeal

[marble mantle]

Hey, @finite mason

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent moss]

Thank u so much

[south grove]

Hello, how can I contact support here?)

@blissful herald @thorny dune Appeal #384cbb
steam ID 76561198208678933

Hello, I’ve been waiting for 14 hours with my Appeal, I didn’t even have time to log into the server, I was given a ban on a server I didn’t even play on, help me figure this out, please

!appeal

[marble mantle]

Hey, @south grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south grove]

but you just can’t see it, right?

[blissful herald]

I can, but you need to read it first

[south grove]

hm, what i need to read?
this? - "time is 1-3 business days"

[pliant mortar]

ok Ok thanks.

[hollow walrus]

<@&874995535881326632> Need help PM me please

[blissful herald]

write your issue here

[dusk roost]

When will you be on PC?

[blissful herald]

when I will be on I will let you know

[hollow walrus]

I've a teamate that was ban for hacking, want to find out why

[marble mantle]

Hey, @hollow walrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow walrus]

i dont understand the reason of ban, he is not hacking so why was he banned so its rather questionable

[stiff widget]

They were banned for hacking

[stiff widget]

!steamid

[marble mantle]

Hey, @hollow walrus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[plain rampart]

is there a channel for reporting players?

[unkempt onyx]

hello i have a problem connecting the server saying disconected hacking

<@&274971100184576010>

[lyric basalt]

!appeal

[marble mantle]

Hey, @unkempt onyx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

There isnt channel, please make a ticket

!ticket @plain rampart

[marble mantle]

Hey, @plain rampart

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy marsh]

any admins on to check my ticket

[quaint patrol]

They will check it as soon as they are available🙂

[inner shuttle]

Hello, it looks like I was accidentally banned from the Rustoria servers. I just logged into the server and was immediately kicked because of hacking, what should I do about it?

[halcyon flare]

hey so i got banned for playing with a cheater so im wondering the same as the guy above me

shit i didnt even know guy was a cheater til i got the ban

[inner shuttle]

I didn’t even play on the server, I just log in and get banned, I don’t know what to do about it

[cyan gust]

Hello, I made a request to be unbanned because I was wrongly banned.

[lapis forge]

man i ran into a hacker named ninj

[cyan gust]

I am in wainting support

[lapis forge]

and the out of nowhere i got banned for playing with a hacker

i called him out in chat

but they js decide to ban me instead

[cyan gust]

Me too i banned for playing with a cheater

[lapis forge]

ita retarded

[cyan gust]

Even though I didn't know the person

[lapis forge]

banning the people who arent even cheating instead of banning the one cheater in a 20 man raid

[hardy vector]

CHEATER ON EU MAIN

[marble mantle]

Hey, @hardy vector

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[inner shuttle]

I was banned as soon as I connected to the server, maybe they made a mistake

anyway I'm waiting for support

[hardy vector]

Bro THIS SERVER IS SO ASS Fkng HACKER on LARGE OIL RUNNING ON WATER CHEATING TROUGH WALLS AND flyING BRO WTF

THX FOR DESTROYING OUR WIPE

[gloomy sparrow]

Have you made an appeal

[hot hamlet]

can you look on my ticket on the website my name is PÅTATIS

[gloomy sparrow]

Knowing or not knowing that he was a cheater doesn’t matter

[gloomy sparrow]

Only admins can look at tickets and they are viewed in the order they come in

Please be patient

[hot hamlet]

oh ok

[inner shuttle]

approximately how long should I wait?

[gloomy sparrow]

Standard response time on appeals are 1-3 business days but is usually faster

[inner shuttle]

ok

[hardy vector]

Taking 1-3 business days to ban a flying on water running cheater is crazy💀

[gloomy sparrow]

Did I say that? Please read through the messages again

[hardy vector]

it is Sandard so normal

usually is another word for often

[gloomy sparrow]

#support message

Appeals are not reports….

[lapis forge]

@gloomy sparrow

if we are banned for playing with a hacker not knowing is it perma ban or temp ban?

[gloomy sparrow]

Association is usually 7 days but you can still appeal

[marble mantle]

Hey, @lapis forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lapis forge]

ohh alr well thats better then nothing

i got work so ig ill js chill

i already appealed

thanks for the help man really appreciate it

[near halo]

is it normal that it takes me 5,1h to join a server? I havent acctually been on one till now but my steam play time says 5,1h, am I doing something wrong or is my pc jsut too bad?

[lyric basalt]

Most likely you’ve been in queue

But depends on your pc parts aswell

[near halo]

well it said "in queue x befor you" for like 20min than it loaded for 3h and it always stopped (crashed) at "cleaning up"

I just got on the server but I have like constant frame drops

isnt there like an optimization or some 3rdp programm to run it on a "bad" setup?

[lyric basalt]

How much gb RAM you have ?

[near halo]

uhm 4 asigned to rust

could go to 6 or 8 but I dont think thats better r?

(I just now in other games like mc I have worse performance when I asign more than 4gb)

could it be that it gets better with time? like shaders adjust or sum sht?

[lyric basalt]

Thats system requirements for Rust

[near halo]

is it just 10gb ram in general or do they have to be asigned to rust aswell?

[lyric basalt]

Its in general

[near halo]

should be fine than

[lyric basalt]

How many RAM you have in PC ?

[near halo]

16

its already working better than 5min ago just from standing afk

maybe shaders didnt load yet or sum

just gonna do what I always do and hope itll fix itself 🙏 😭

thanks for the help tho :)

[coarse moth]

@blissful herald

[blissful herald]

?

[coarse moth]

u just call me to dis

[blissful herald]

!steamID

[marble mantle]

Hey, @coarse moth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming leaf]

@blissful herald

wsg why you call me

[blissful herald]

if I would know who you are I would probably can tell you

[blissful herald]

!steamID

[marble mantle]

Hey, @gleaming leaf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse moth]

76561199382260347

[gleaming leaf]

76561199372806787

[blissful herald]

check DM(Private MSG)

[blissful herald]

join voice channel please - Waitting for support

[gleaming compass]

./stats isnt working on rustoria 10x

[placid tendon]

Hey can someone help me by chance?

playing on EU Medium wanted to make a Start bought Vip for making it quicker, but suddenly im getting kicked out of the server with "timed out"

[blissful herald]

hi, feel free to make a #network-support-old ticket and one of the guys can look into what might be causing it

Usually tough Time out would be your connection to EAC/steam, if it was server side, then not only you would get time out but the hole server

[unkempt wolf]

hi can get help in vc

[blissful herald]

whats help you need....

[unkempt wolf]

I waited two and a half days and did not get help for appeal

i didn't play force wipe for false banned

😕

[blissful herald]

well most admins have IRL stuff to do as well so thats why it saying 1-3 days can take a appeal, so you will need to wait unfortunatly for a reply

[unkempt wolf]

ok thx

[inner shuttle]

what to do if you kick for cheats even though there are no cheats

[hexed nimbus]

!appeal

[marble mantle]

Hey, @inner shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

you make a appeal

[inner shuttle]

yes

[inner shuttle]

I was banned for cheating 35 months ago, although I bought rust a maximum of 4 months ago, I just went to the server and I was banned, I don’t know what to do about it

[blissful herald]

!steamID

[marble mantle]

Hey, @inner shuttle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[inner shuttle]

registered

[blissful herald]

post your steam ID here

[inner shuttle]

76561199366907145

I don't understand

[blissful herald]

your ticket has been assigned to a admin already, so just be patient please and wait for reply

[hollow rivet]

Hey I used cloudflare warp on Rustoria SEA official server and it kicked me for hacking ,
I am very new to the game and I was just having very bad time with my broadband and thought using vpn might fix it.

https://steamcommunity.com/profiles/76561199563189047/ <- this my profile

[marble mantle]

Hey, @hollow rivet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy oracle]

@blissful heraldvpn ban 76561199382134602

[blissful herald]

not VPN ban

make appeal

[fleet anvil]

76561199662244572 I got kicked from the server. it says i have to come to ur discord

[blissful herald]

check DM please

[tribal gale]

rustoria eu long is lagging a lot

roll back sometimes

[fleet anvil]

I answered you in my DMS

[shy remnant]

We are aware, currently checking 🙂

[graceful estuary]

the admin thing said i gotta pay to be unbanned 😭😭

[dark phoenix]

i got banned for exeeding group limit when we were a 3 man

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @dark phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark phoenix]

thanks

[naive stirrup]

Admins! eu medium ! player Vess kill averyone on cargo textur !!

[viscid valley]

admins please expand the slots

[fringe tree]

!slots

[marble mantle]

Hey, @viscid valley

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[vestal cliff]

where do i rep

people cheating there balls off on rustoria eu 2x

[quaint patrol]

!ticket

[marble mantle]

Hey, @vestal cliff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vestal cliff]

done, might wanna sort that before more people quit

whole team could be cheating

[wild lotus]

any admin can help ? the second i login it says disconnected: hacking !

[coral rock]

I bought a horse and i cant take it with me! All the horses in this ranch have been claimed but cant ride

[void condor]

https://rustoria.co/support/appeal

[coral rock]

@void condor ?

[marble mantle]

Hey, @wild lotus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wild lotus]

76561198334228545

[urban island]

/tickets

i want to report a player here

[shy remnant]

!report

[marble mantle]

Hey, @urban island

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[coral rock]

?

I bought a horse and i cant take it with me! All the horses in this ranch have been claimed but cant ride

[shy remnant]

What server is it ?

Have you made a ticket yet ?

[coral rock]

Eu 2x vanilla

[coral rock]

In discord or ingame

[shy remnant]

In-game via /ticket or on our website ?

Probably yes

[coral rock]

I will thx

[shy remnant]

What's your Steam name ?

[coral rock]

Jurek0403

[shy remnant]

Thanks

We are going to look into it rn

[coral rock]

Still need to make a ticket?

[shy remnant]

Yes please

We will respond to it

[coral rock]

Alright

[shy remnant]

https://rustoria.co/support/report

[inner shuttle]

Appeal #4eb904 CHECK PLS

[coral rock]

Made it ingame!

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

The admin responsable of it has been notified and will answer when available

[feral spade]

how many days is the appeal being considered?

[shy remnant]

^

[feral spade]

a okey

[south grove]

this is terrible, I've been waiting for a day already, my team is already playing, and I also bought a VIP card and didn't have time to log into the server, I was banned from the server that I didn't even play on at all
It's just ridiculous that I have to wait for who knows how long just like that while the wipe is going on

[split wadi]

Shoutout to mods on US Small for continuing to check my tickets about a cheating group while unable to catch them, just got a message they were banned❤️

[coral rock]

The thing is my whole rust wipe consists of horses for fertiliser so im basically fuuucked

[south grove]

this is just terrible, why do I have to wait so long to be unblocked?

[shy remnant]

!steamid

[marble mantle]

Hey, @south grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coral rock]

Because you are not the only person in the world?

[shy remnant]

we are currently investigating

[south grove]

well it's been a day already

[south grove]

76561198208678933

[coral rock]

WOW A DAY?!?! Please just be patient lol a day is not muxh

[shy remnant]

You have just created it a minute ago

Please allow it some time 🙂

[south grove]

funny, do you think a day is not enough for consideration?

[coral rock]

No because again you are not the only one

[shy remnant]

The admin responsable of your ban has been notified already. Standard response time is 1-3 business days, please be patient they'll answer when available

[south grove]

on such large-scale platforms, in my opinion, such issues should not be resolved in 3 days

[coral rock]

Fine but it is what it is now deal with it😁

[south grove]

obviously

[shrewd hatch]

Hello admin I would like to know under what circumstances Rust would ban an account, and if I met a stranger who happened to be a despicable cheater, would I be banned

@shy remnant

[shy remnant]

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

https://rustoria.co/rules/vanilla

[shrewd hatch]

Today I met a guy who was very enthusiastic and controlled a resource point with me in eu main, just now I left this server and it will be almost a week before I play this server, I gave away my base, but I emptied the permissions, if he has a problem, will I be banned?

I think it's too cruel for us to tell if someone else is a despicable cheater or not

[shadow gyro]

@shy remnant Hello, respected administrator. I was innocently banned from a game. I didn't know my temp was a liar. I like rust very much. And I hate cheating. This is the first time I have been banned in 2000 hours. I hope you can help me lift the ban. This is my steam:76561199074530776

[shrewd hatch]

@shy remnant

[olive tendon]

/ticket

[marble mantle]

Hey, @olive tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[olive tendon]

@shy remnanthello

[distant mirage]

i need an admin please

[silk sapphire]

is there any tickets that i can open, i think there is someone acting as staff for this server on steam

[shy remnant]

@lyric basalt

[shy remnant]

Yes ?

[blissful herald]

#announcements message

[distant mirage]

i need an admin please

[olive tendon]

come to discord.gg xpiwel

[coral rock]

Thx

[shy remnant]

https://discord.com/channels/274965952116817920/368790610783764480

[normal zenith]

I want to report a clan, they play with someone who uses hacking, but they don't live in the same base but build 2 bases, the player who uses hacking is in a separate base, and that person was banned this afternoon, and They continue to use another account to continue hacking

Is there any admin here? I want to help

[coral rock]

Thats a really big help hahaha

[lyric basalt]

!ticket

[marble mantle]

Hey, @normal zenith

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[modest steppe]

eu long 700 pop pls

[silk sapphire]

So, just send a steam report?

ight thanks

[modest steppe]

ü

[normal zenith]

I have /ticket on server rustoria sea long, can you message admin to check for me, they are trying to raid me using hack

[lyric basalt]

Most likely no, seems like FP issue atm, feel free to F7 report it as a bug

[shrewd hatch]

Today I met a guy who was very enthusiastic and controlled a resource point with me in eu main, just now I left this server and it will be almost a week before I play this server, I gave away my base, but I emptied the permissions, if he has a problem, will I be banned?
I think it's too cruel for us to tell if someone else is a despicable cheater or not

If I don't benefit and I give them something, will I be banned?

@shy remnant

[coral rock]

Trying it rn haha

[shrewd hatch]

@lyric basalt

[coral rock]

Highly unlikely m8

They check everything like have you played with him before are you always in the same servers everything

Even if your friend cheats small chance you will get banned but there is a small one. If you came across that guy 1 time i dont think there is an issue

[shrewd hatch]

Thank you my friend, thank you for your reply, today my friend happened to have this similar problem, he met that stranger for the first time, teamed up with him, and today he was unfortunately banned, which was the worst thing about his more than two thousand hours of playtime.

[coral rock]

@delicate turtle how many times did you try? I am stading here for like 7 minutes still nothing haha

Dang

Mine doesnt like to move haha

[shrewd hatch]

@lyric basalt

[thorn plume]

Your registered email [Firstname.Lastname]@Gmail.com is utilizing a disposable email service, which is not allowed on this community.

how do i fix this if im using my actual email? its literally mty firstname and last name

[fringe tree]

Uhh, are you sure that's the correct email? I would suggest creating a different email if that's the case

[thorn plume]

yes it is

its my only email that ive used for years

[willow forge]

ive been waiting 24+ hours for a reply to appeal?

[balmy cypress]

Never seen this with a gmail before, where do you see this text?

[willow forge]

ive been waitingg 24+ hours for reply to ban appeaL?

[dusty glacier]

open slots for eu long

[thorn plume]

when logging in to rustoria website @balmy cypress

i changed my email, but that was very weird

[balmy cypress]

Can take up to 3 working days, it’s the weekend so it doesn’t count as a working day I’m afraid

[hollow quest]

can i get a admin on the 5x usa solo duo trio this guys blatantly cheating

[balmy cypress]

Make a ticket and we will have an admin on it asap

[hollow quest]

i tried to look couldnt find it

[iron gull]

how do i report some1 hard cheater

[fast shale]

who can I ask about a specific server mod & what it's called? I'd like to know more about how to get the 16 team ui

[blissful herald]

https://rust.facepunch.com/news/the-team-update

Server owners can change as per dev blog from 2018 I think

[fast shale]

so, no mod needed? changing that to zero will allow 16 ppl (or more) on a team?

[mortal sonnet]

87H after appel ban

they sleep ?

[blissful herald]

0 will disable I think the hole Team UI, if you want 16 then you enter 16 if you want more, then add more

[fast shale]

thank you

[young quarry]

need help bought hero package for wrong server 😩

[gleaming temple]

Hello admin

dhis admin or scamer ?

[young quarry]

??

[gleaming temple]

https://steamcommunity.com/profiles/76561199165117607

Scamer or admin?

[young quarry]

not sure

need admin to help me

[gleaming temple]

this pepole chat to me

and pleasing

pls add me to frend on discord i give photo

pls go canal voice chat chit chats

[thorny dune]

Please open a #payment-support ticket

[thorny dune]

This is a scam, do not click on any links they've sent you, block and ignore them.

[gleaming temple]

Ok thx

[quiet obsidian]

Need help with an in-game bug on us main

I'm trying to build a second floor to my base, and it keeps saying, you can't build in this area

there is nothing obstructing the area, and I can't even place a ceiling, which should be placable even if there was another tc

<@&274971100184576010>

[blissful herald]

100% something is blocking

either Mini or a Rug on a wall somewhere

or some electricity items that are placed below

[quiet obsidian]

I picked up the only possible thing, a rug

no mini or anything else

[blissful herald]

!steamID

[marble mantle]

Hey, @quiet obsidian

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quiet obsidian]

76561198082517634

[river tulip]

takatsiki_sen

why i buy VIp if is for playing in srever with team cheater china ?

[quiet obsidian]

chill

[river tulip]

no i am not chill

chill for what this retard cheat with team china cheater 4 player in the teamù have 200 hoiur and vac ban and is playing with cheat in this srever ?

and admin is sleeping

[fierce reef]

what should I do if it crashes when loading onto the server (Hacking) even though there are no cheats and so on? @blissful herald

[quiet obsidian]

@blissful herald just to confirm, it's 100% because of the substation and not the base above me?

[blissful herald]

yup

[river tulip]

where is a report or a ticket or anithing in this server ? for report cheater

[blissful herald]

you would not be able to build your jump up to second floor

[marble mantle]

Hey, @river tulip

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[river tulip]

LOOOOOOOOOOOOOOOOOOOL this player and 2 another team mate is banned on stevious and rustafield for cheat and is playing here seriously ?

[neat sphinx]

I bought a VIP, but I have a queue, what should I do?

[mint warren]

#payment-support maybe)

You can open ticket

[neat sphinx]

Thank you )

[mint warren]

Np bro)

[west folio]

it wont lwt mw upgrade my foundations

[unkempt wolf]

im waiting for appeal and i didn't get help

any admin here

[wispy dirge]

Please note that appeals are processed within 1-3 business days, sometimes sooner depending on the situation, but also note the weekend does not count towards business days.

[languid forum]

vip not working on us long

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wispy dirge]

!vipissues - Please create a ticket with out payment support team so they can take a look into the issue.

[marble mantle]

Hey, @languid forum

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[gusty radish]

EU LONG HELP SERVR

EU LONG HELP SERVER

[zealous light]

LOSING ATTACK HELI BECAUSE OF THE SERV THANKS A LOT

[plain cypress]

LOSING ATTACK HELI THX SERV

[gusty radish]

EU LONG HELP SERVER

EU LONG HELP SERVER

[cinder olive]

stop spam

[gusty radish]

@cinder olive > .I.

[wispy dirge]

What issues are you seeing on the EU Long server?

[zealous light]

Full crash serv

[plain cypress]

omg crashh serv

[gusty radish]

HE'S HOSTED

@wispy dirge CRASHH

[zealous light]

Full crah serveur while taking my attack heli 🙂

[gusty radish]

@wispy dirge HELP SERVER EU LONG

[wispy dirge]

Give it a few to come back online.

[zealous light]

And what about my attack heli ? Like 2K2 scrap fk up so ?

@wispy dirge

Got screen of it

[misty scroll]

Aware of EU Long, it is currently rebooting

[zealous light]

@misty scroll and what about our heli ? can u give us back ? we got some screen about the lag mid-air

[clever sparrow]

bro i have been waiting 6 hours in queue and i get disconnected tf bro

[sacred flicker]

server RUSTORIA EU LONG KRACH

[clever sparrow]

why does it say connection attempt failed???

[misty scroll]

Unfortunately I cannot reimburse anything lost due to this

[clever sparrow]

i have bin waiting sooooo long

and i get kicked

[delicate zinc]

our server is run with top of the line hardware

[clever sparrow]

and the server aint showing up

[sacred flicker]

whey minut?

[misty scroll]

If you are talking about EU Long, it is currently rebooting

[clever sparrow]

ooh

how longs that gonna take

and where can i buy vip to skip queue

[zealous light]

@misty scroll So i just want to know. I'm buying vip to play on the best server running with the top line hardware, and u fk me up 2k2 scrap ? Insane thanks

[clever sparrow]

where can i buy vip

[wispy dirge]

https://donate.rustoria.co/

[clever sparrow]

alr thx

[worldly turtle]

I got muted for 2 days, for saying snobber, snobber means "di namamansin" in the philippines or ignoring someone

@wispy dirge

[clever sparrow]

bro 8 euro to skip queue

[tribal siren]

when did "snobber" became a racial slur??? <@&274971100184576010>

[wispy dirge]

?steamid

[marble mantle]

Hey, @worldly turtle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tribal siren]

when and how?

[worldly turtle]

76561198993097062

[tribal siren]

@wispy dirge

[gleaming compass]

./stats on rustoria 10x is broken

[tribal siren]

hello?

[worldly turtle]

snobber isnt racial

[zealous light]

@misty scroll i love how u don't have any respect for ppl supporting ur server. insane.

[clever sparrow]

when are servers back up (eu long)

[misty scroll]

Give it a few more minutes

[zealous light]

And clearly don't care about ur community dude @misty scroll

The staff on this server is so fking bad ngl

[tribal siren]

hey @misty scroll is "snobber" a racial slur or what?

[clever sparrow]

but bro i was waiting 6 hours for queue and now i have to wait again?

[misty scroll]

As we are an official server, we are not to interfere with gameplay in any way, it has nothing to do with respect and everything to do with how we are obligated to operate if we wish to continue hosting official servers

[worldly turtle]

zai got muted in sea long for 4 days, i got muted for 2 days for saying snobber

[zealous light]

@misty scroll Ur server just interfere on my gameplay. So what the point ?

[wispy dirge]

You were not muted, perhaps you have the wrong community?

[worldly turtle]

nah, im muted in sea long

@tribal siren is also muted

[zealous light]

@misty scroll ur sentence has no sens bro 😉

[misty scroll]

The server freezing and needing a reboot is not comparable to spawning a scrap helicopter for you

[clever sparrow]

@misty scroll

[tribal siren]

got muted for 4 days for saying "snobber" and it's ridiculous

[tribal siren]

and idk anymore HAHAH

[misty scroll]

If you are faster than the others, you will not have to wait in queue

[zealous light]

@misty scroll i just lost my heli cause of ur server. So u just have to rollback or give us our 2k2 scrap back. That's easy

[clever sparrow]

ohhh alr

[misty scroll]

I am sorry that you lost your heli, however we are not going to interfere with gameplay and spawn you a new one

[wispy dirge]

?steamid

[marble mantle]

Hey, @tribal siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[zealous light]

@misty scroll So u just fk up 2 more hours of farm. But yeah u don't care about it cause our VIP is a DONATION. So i can give u my back and keep fisting me like a big glory wholme

[tribal siren]

check appeal bbe08c

[tribal siren]

76561198961391568

[noble gulch]

I got muted for 12 hours for saying snobber. Please unmute me. Thank you.

[raven mist]

Whats a wholme

[pseudo jay]

I also got muted for 12 hours for saying snobber. Please unmute me. Thank you.

[misty scroll]

I need your SteamID to be able to look into your mutes. Thank you.

[robust wasp]

heeeeeelp

[noble gulch]

76561198285375174

[verbal nova]

please open slots for EU long up to 1000 slots. I don't want to buy VIP

[shy remnant]

!slots

[robust wasp]

heeelp me pls

[marble mantle]

Hey, @verbal nova

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[noble gulch]

IGN: Haze

[raven mist]

Stating your issue would be helpfull

[pseudo jay]

76561198286577445

[robust wasp]

cheater)

[raven mist]

!report

[marble mantle]

Hey, @robust wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble gulch]

Thank you.

[robust wasp]

help

[noble gulch]

lab u admin\

[wispy dirge]

?report - Please create a ticket for the admins to take a look at.

[marble mantle]

Hey, @robust wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Make a ticket @robust wasp

[misty scroll]

@tribal siren @noble gulch @pseudo jay All 3 of you are unmuted

[noble gulch]

Thank you. Lab u admin

[misty scroll]

Try to avoid using that word as it may get you muted again

[noble gulch]

Okay. But its kinda confusing as snobber means ignoring only.

[misty scroll]

It's a false-positive in the filter

Aware that it's not mute-worthy under normal circumstances

[pseudo jay]

is it the first case involving the word snobbeR?

[robust wasp]

I MAKE A TICKET he raid me

[raven mist]

Be patient

[robust wasp]

ok...no problem

[urban island]

1

[near halo]

I need help with the servers website

[wispy dirge]

What can I help you with?

[near halo]

it wont allow me to create my clan and the name is not taken

[wispy dirge]

What error are you getting?

[sly crow]

hey, i need help with my ticket, N#b2a651

[ripe raven]

I need help I just got scammed by Ranch

I gave them the scrap for a saddle. Selected a horse and the horse wouldnt come with me

but it consumed my saddle

@wispy dirge

[boreal thistle]

If you genuinely believe that there is a bug you can report it via the website.

[ripe raven]

I just want the horse that i'm entitled to

[near halo]

Failed to create clan

Ensure the name isn't taken. If the issue persists, please contact support.

[boreal thistle]

What was the clan name?

[near halo]

Lucid

[boreal thistle]

Are you sure that the name isnt taken?

[near halo]

NO CLANS FOUND WITH NAME "LUCID"

ive checked numerous times

thats what is gives when u look up clans named lucid

[boreal thistle]

Give me a moment.

[ripe raven]

I need someone to spawn me a horse

[boreal thistle]

That is not a option.

[ripe raven]

Wait why?

I paid for the horse?

[boreal thistle]

Admins dont interfere with the game, even if you are on the mini while the crash admins wont give the loot back.

[ripe raven]

But I spent time and effort accumulating the scrap

And that means you have stolen time from me

not good

[boreal thistle]

I would suggest making a ticket on our website and admin will look at it.

[split abyss]

where i can create ticket in discord?

[boreal thistle]

You cant you have to use website or in game.

[split abyss]

ok

[sly crow]

some admin on?

[boreal thistle]

You have to be patient. Admins dont prioritize tickets.

[boreal thistle]

Can you join https://discord.com/channels/274965952116817920/368790610783764480?

[rich latch]

where to do ticket to make you investigate a hacker

[misty scroll]

https://rustoria.co/support/report

[marble mantle]

Hey, @grizzled oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grizzled oracle]

help pls

[boreal thistle]

Please dont callout cheaters anywhere just report them using /ticket in game or our website.

[umbral cedar]

I have to ask how many people can be in the team to see even the normal green dot above them on the map, thank you

[boreal thistle]

What server?

[umbral cedar]

eu main

[misty scroll]

You can see this in #oldserverinfo, the line called "Team UI" is what you are looking for

[stray vigil]

i love this game

[misty scroll]

For EU Main it says Team UI: 16

[stray vigil]

geting bullyed by biger groups with 3x the hours

[ember flame]

All the horses at ranch are bugged

[umbral cedar]

and I saw on yt that you can somehow add another clan to the friends and that you won't see them in green but in purple, is that possible?

[last mountain]

im having a high ping in brazilian server

[misty scroll]

This sounds like a feature of the clan table, which has not yet been implemented in official Rust

[last mountain]

and im brazilian

can u help me ?

[misty scroll]

Please make a #network-support-old ticket regarding this

[umbral cedar]

okey thanks

[ember flame]

how do I like make a ticket or something can someone help me out

[misty scroll]

What do you need help with?

[ember flame]

Its impossible to get horses out of the ranch. They are completely bugged.

[lost terrace]

so yall still not finna open my ticket like wtf

[misty scroll]

We are aware of the issues with horses in ranch, it has been forwarded to the appropriate people.

[lost terrace]

hello

[obsidian acorn]

!appeal

[marble mantle]

Hey, @obsidian acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ember flame]

Thank you Schaadt

[gloomy sparrow]

@polar wadi how can we help

[polar wadi]

Can you speak arabica

[gloomy sparrow]

No, but you can state your issue here and someone that speaks it can come and help you faster 🙂

[polar wadi]

I have a problem with vip

[gloomy sparrow]

Please make a ticket in #payment-support

[manic talon]

i was banned earlier in the week and my time is up and says im still banned what do i do

@copper lake @wispy dirge

[boreal thistle]

What does it say when you try to connect to the server?

[sharp turtle]

@twilit pier useless mongoloid

[boreal thistle]

Please move to https://discord.com/channels/274965952116817920/274965952116817920 this channel is for people that need support.

[limber cypress]

@lyric basalt

u banned me idk reason

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @limber cypress

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[terse ibex]

I got banned for someone guessing my code

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @terse ibex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

@rapid notch how can we help?

[limber cypress]

https://steamcommunity.com/profiles/76561199047522263/

[rapid notch]

I submitted a ban appeal on thursday and havent heard back yet while my teammate wasn't even banned.

[simple robin]

it says I havent linked my steam but I have

[twilit pier]

Catching RANDOM strays

[limber cypress]

@gloomy sparrow

[gloomy sparrow]

Standard response time is 1-3 business days please be patient

[gloomy sparrow]

Please dm @lyric basalt and wait for a response please

[rapid notch]

my other teammates that were banned as well were already un banned i'm only one that hasn't yet?

[gloomy sparrow]

Hey could you please elaborate

[simple robin]

so i used the website to link my steam so i could use the points shop in server but it wont auth even thouugh I have linked

and im still waiting to get my discord unlinked from my other account

[heady mango]

When's KOR/CHI/RUS Main gonna come out so they all get off US?

😭

[gloomy sparrow]

Have you made an unlink request?

[simple robin]

yes

[gloomy sparrow]

Please be patient while someone reviews your unlink request

[amber sorrel]

!appeal

[marble mantle]

Hey, @amber sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry anvil]

how long does it take for someone to look at a ticket? like in game i mean

[gloomy sparrow]

Tickets are viewed in the order they come in please be patient

[tawdry anvil]

i was just asking i just put one in i dont expect it to be instant

[limber cypress]

.

[terse ibex]

If i donate will my appeal be processed quicker?

[gloomy sparrow]

No

[terse ibex]

ahhh

[quasi ember]

LOL

[gloomy sparrow]

Please send him a message with your steamid if you haven’t already

[limber cypress]

@lyric basalt md

[nimble river]

I cant join brazilian long, when I finish loading my game crash, just toria server

[marble mantle]

Hey, @nimble river

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[graceful estuary]

these admins making me pay to get unbanned lmfao

[hearty fulcrum]

we do not offer unbans in exchange for payment.

[graceful estuary]

$120 is wild

yes

luke said it

[hearty fulcrum]

he did not.

[graceful estuary]

wanna bet?

[hearty fulcrum]

no. there is no need to. if you do not need support, you can move to #general

[graceful estuary]

they tryna get ransom from me 🤣

rustoria wont even come up when i type it in on rust

[graceful estuary]

you should unban me i will give u a bj

[limber cypress]

@lyric basalt

[graceful estuary]

whoever can unban me will get the best night of their life

[south pewter]

Hi, somebody now if this name Zerkees is official admin from here?

[fringe tree]

Be cautious of exams, Admins won’t send you links only for the website typically inside the Discord. Alternatively, a Discord may ask you to join the support VC

[ruby zinc]

where can i make a ticket?

[fringe tree]

!ticket

[marble mantle]

Hey, @fringe tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Looks like there is a player named “Zerkees” making people go to a scam website. They aren’t affiliated with the rustoria staff team

[south pewter]

Perfect Thanks eternal

[hearty fulcrum]

#announcements message

you can check this announcement for more info

[limber cypress]

@hearty fulcrum

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lost terrace]

cloudie open my ticket

[west moat]

for i slap you

[lost terrace]

@hearty fulcrum

[finite mason]

how do i know when its been 180 days since my game ban

idk how long its been bc i genuinly dont know what acc it was on

i was pretty sure it was past 180 days

[rugged basalt]

ADMIN ?

[formal dock]

hey

UN

BAN

[lost terrace]

before i slape you with this slung

[formal dock]

ME RN OR ELSE YOULL FEEL THE WRATH OF RAW MONEY 8183

[fringe tree]

Just try to log into the server, should list how long it’ll be

[formal dock]

1 POUND OF CUBED UP ALLIGATOR

[graceful estuary]

@fringe tree i have a question

[fringe tree]

Hmm?

I'm not staff btw, I'm just here to provide insight

[graceful estuary]

okay well you may have an answer may not but

luke told me i have to pay fees bc i got banned for charge back so does that mean i cant play any rustoria server until i pay?

[fringe tree]

Not 100% certian, probably would just ping him directly

[graceful estuary]

@balmy cypress daddy i have a question

[fringe tree]

Nvm sorry, about that here is the website:
https://rustoria.co/terms

RJ Dowding Ltd has a strict refund/return policy. We very rarely hand out refunds or corrections if the user is at fault. If the user is at fault, we expect them to get in contact with us straight away. If users login to the servers after the purchase of the service, it is considered a successful purchase and services successfully delivered. If the user has filed the complaint, we strictly advise to wait for a response from our staff team before using the services. If the user purchased the wrong subscription/service/package then they're expected to get into contact with staff and to not use the service as previously stated.

Please note any deviation from what is stated in these terms and conditions may result in permanent suspension of your account and we will not be obliged to offer any refunds. If you have used the services, no refunds of any nature (partial or full) are permitted.

[graceful estuary]

damn

welp time to find a new server

[hearty fulcrum]

the player above "Eternal" is simply showing the Rustoria Terms of Service. if you have spoken with Luke directly, then i would advise following luke's words. if you have any further questions about this, you can create a payment support ticket or speak to luke directly.

[shell maple]

I donated a few minutes ago and the purchase says complete, but i dont have any of the kits yet

[wispy dirge]

!vipissues - Please create a payment support ticket for our team that deals with that can take a look.

[marble mantle]

Hey, @shell maple

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[placid island]

Sorry Why am I banned 76561199349034715

[fringe tree]

!appeal - You should be able to review the reason when trying to log into the server. Feel free to make an appeal as well in the meantime! It will take 1-3 business days for a response

[marble mantle]

Hey, @placid island

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @fringe tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plucky vortex]

!ticket

[marble mantle]

Hey, @plucky vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plucky vortex]

is any admin online?

whole team got banned reason given is playing with hacker but we only had 3 guys online fixing our base

ive submitted an appeal but still want to seek for another help please

i was not even online

[mortal sonnet]

Appeal #60b5dc it's been 4 days

[fringe tree]

Make sure to visit the support page and check the status again if possible! Should’ve been taken care of but till then I wish you the best (:

[fervent idol]

What time is the restart on eu main?

[fringe tree]

Associating with a hacker will get your group banned unfortunately. Wishing you guys the best in your endeavors but truly tragic.

[cursive kayak]

@fervent idol

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1715263200:F> (<t:1715263200:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[fervent idol]

not wipe

restart

[swift fiber]

Hello. I am waiting to speak to a Rustoria Admin.

[hearty fulcrum]

it will happen in about 1 hour from now

[plucky vortex]

@fringe tree I know the most the teammates ive played is over a couple of wipes thats why im asking is there like any prove or evidence showing one of us is actually cheating? i am confused

also our base was being raided by team R2

somehow we got banned its really confusing me

[fringe tree]

Cheating is defined as using any paid or free programs that provide assistance by interacting with the game. This includes aim-assist, wall-hacks, speed-hacks and any other advantage provided by such an application. This extends to scripting, as scripting provides you with an advantage that you would not normally have. This includes scripts that are used to combat recoil, but does not include having keybinds to automatically hit trees, as this can be set up in-game without external assistance. Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

This is the rule listed on the website listed on associating with a cheater. Unfortunately, you'll have to undergo the process of applying for an appeal in the meantime and hope for the best. It takes 1-3 business days and hope to have you back on the server.

(Just a heads up, I'm not certain who banned you or what has exactly happened, I'm just here to give insight!)

[plucky vortex]

Are you one of the admin here Eternal? @fringe tree

[swift fiber]

I wasnt cheating. I was banned for other reason. Trying to figure out what for.

[fringe tree]

Nope, I'm not on the staff team at all actually! Again just here to help out

[plucky vortex]

Okay thanks

[fringe tree]

!appeal - If you try to login onto the server it should list the reason why you were banned! Elsewise, feel free to make an appeal in the meantime!

[marble mantle]

Hey, @swift fiber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[swift fiber]

Ive already done all of that. It says "Hello! the ban reason is come to discord (discord.gg/rustoria) and speak to the admin prodigy" and "Rustoria Admin: I would like to speak to you regarding your ban".

[fringe tree]

Okay sure thing, most likely have to ping them and try to get in touch with them. Wishing you the best on your unban!

[swift fiber]

[plucky vortex]

Anyone here can actually provide some help? please? i totally have no clue which hacker that guy is it cant be a Mr nobody

[west moat]

ban appeal been unresponded to in over a day for a eaming ban for a kid code raiding us is wild

should never of been banned in the first place for someone else code raiding us

[leaden tiger]

i got banned from the server somehow im not cheating and ive submitted an appeal can anyone help please?

[gloomy sparrow]

Standard response time is 1-3 business days and I’m sure that the banning admin had a reason for the ban please be patient

[gloomy sparrow]

Standard response time is 1-3 business days please be patient

[hearty fulcrum]

would you be willing to elaborate on the situation a little bit? are you trying to report a cheater?

[plucky vortex]

yeah thanks for the respond Cloudie, so the story is we play on US-LONG and maybe 1 or 2 hours ago our base was being raided by team R2 we had only 3 team members online for the defense and when one of our teammate trying to push out to their raid tower him and a few R2 memebers got banned somehow

the it caused rest of us banned as well

[west moat]

@gloomy sparrow no it was auto ban because he guessed our code, just ridiculous i have to wait to be unbanned when he came in here in the support chat and said he code raided me

[plucky vortex]

the most of us were not even online

[unkempt wolf]

I waited three and a half days and did not receive an appeal or any help

i got false banned and i never get help

[young depot]

will a eac ban from 200+ days ago get me banned on an alt

[plucky vortex]

@hearty fulcrum

[hearty fulcrum]

the average response to an appeal will be about 1-3 business days which means that weekends are not included. also, depending on each situation, sometimes you may get a response earlier or later than the average wait time. it may take some time, but you will be getting support from the admin

[crisp zealot]

is br long down?

[vagrant gyro]

aye why doesnt auth work when its been like a few hours for like the steam group n discord

[hearty fulcrum]

have you already linked your accounts using https://rustoria.co/link ? and it is not working?

[vagrant gyro]

yeah joined discord n relink to my new account same with my buddy with the steam group n didnt work

[hearty fulcrum]

!unlink - it is likely because your old discord is still linked to your steam account. you will have to unlink your old discord first. here are instructions on how to unlink:

[marble mantle]

Hey, @vagrant gyro

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[fair sail]

i got this mesege and i dont know if this is a scam

they say they wil give me vip

[lyric basalt]

Yes its a scam

Report to Steam and block

[edgy plank]

I just got banned for "playing with a hacker"..... We are a 8 man, who was hacking? How long does this last? and is how to I appeal this ?

and my wife got banned for "playing with a hacker" and SHE WASN'T PLAYING what the heck

[balmy cypress]

?steamid

[marble mantle]

Hey, @edgy plank

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

tag me when you send the steamid

[edgy plank]

76561199241355362

@balmy cypress

[balmy cypress]

Your friend https://steamcommunity.com/profiles/76561199384181104 was found to be cheating by our admins

@edgy plank

[edgy plank]

Nah no way , my cousin!?!?!?!

[balmy cypress]

Looks like you are banned for one week

Player will be banned until 13/05/2024 09:15. That is in 7 days.

thats London time

[edgy plank]

Okay, well thanks! good to know

[fierce reef]

Hello, I was banned from the rustoria servers for no reason, maybe it’s a mistake, I just joined the server and I’m banned for cheating

[thorny dune]

!steamid

[marble mantle]

Hey, @fierce reef

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fair sail]

tnx

[cyan mountain]

hello

I want to know why I was banned

[hearty sleet]

!ticket @cyan mountain

[marble mantle]

Hey, @cyan mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cyan mountain]

76561199380875234, this is my steamid

The server is writing play with hacker, but My teammates have not been banned

I want to know if it was because I casually touched TC on the road

i make an appeal,but ban Not Found
Try connecting to our servers. Your ban may have expired.

@hearty sleet

Hello administrator, I couldn't find my ban on the ticket

[lyric basalt]

Please wait 10 mins and then try to connect

Let me know if it works

[cyan mountain]

okay

So am I really banned? What is the reason for it

[icy mountain]

TICKET

[cyan mountain]

I have been waiting for 10 minutes, but I cant enter the server and said I play with hacker

[lyric basalt]

Let me check again

[cyan mountain]

@lyric basalt thanks

I want to know why I was banned,I often buy vip on your server

Are there really any cheaters in our team?

I want to know if it was because I casually touched TC on the road?

[hearty fulcrum]

this is likely not the reason for your ban

[cyan mountain]

but My teammates have not been banned

[hearty fulcrum]

if you have already created an appeal, you can ask the admin in your appeal. if you have not created an appeal yet and you believe your ban is unjust, you can make one at https://rustoria.co/support/appeal to explain your situation to the admin

[cyan mountain]

i make an appeal,but it said : ban Not Found
Try connecting to our servers. Your ban may have expired.

[hearty fulcrum]

oh i think the admin is already helping you

sorry, i did not see

they are checking right now, so please wait

[cyan mountain]

thanks

oh Marzy is admin

[hearty fulcrum]

yes