support

[fervent basin]

I'll get back to you in a moment

https://steamcommunity.com/profiles/76561199477707290/

yep

It's this account that I made a mistake, I'm sorry‘’

@blissful herald https://steamcommunity.com/profiles/76561199477707290/‘’

[brittle widget]

Payment ticket @toxic shard

[toxic shard]

should have a dm from the bot with the transcript

[fervent basin]

@toxic shard Can you unblock the VPN for me? https://steamcommunity.com/profiles/76561199477707290/

[brittle widget]

Does the DM take time to come through? Not got anything at the moment

[toxic shard]

should be good to go in a couple minutes

[fervent basin]

ok Thank you

[crisp kestrel]

!appeal

[marble mantle]

Hey, @crisp kestrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite crypt]

guys

i need help there is a cheater can someone help me admin

[boreal thistle]

!report

[marble mantle]

Hey, @finite crypt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[golden badger]

hi

[boreal thistle]

hi

[golden badger]

am new

how do you get on server

bc when i put on rust to go on servers it dont work

[boreal thistle]

search for the server and connect.

[golden badger]

what is it caled

[boreal thistle]

We have multiple server i dont know which one you want to connect.

[golden badger]

is it warbandits

[boreal thistle]

You are in Rustoria servers discord.

[lyric basalt]

You can find Rustoria ips in #oldserverinfo

[golden badger]

i cant coneect to any

[lyric basalt]

Whats the error ?

[upbeat wave]

Do you get a response after you applied to join the team? The "past experience" section let me use fewer characters than I wanted, so I had to keep it quite brief.

[lyric basalt]

You will get a response if you got accepted or denied

[upbeat wave]

Awesome, cheers!

[royal rune]

Where do I report someone spamming with the name "Rustoria"?

[toxic shard]

if it's a steam DM you need to report it to steam

[royal rune]

ok

[heady mango]

There's a guy on rustoria mondays pretty blatently ESPing, made a ticket but it hasn't been looked into, 2 day old battlemetrics account

If you guys could take a look that'd be great

i can send you his BM/steam, he's been at it for hours

[toxic shard]

!ticket

[marble mantle]

Hey, @heady mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heady mango]

ye made a ticket, suppose i'll wait a bit longer, thanks ❤️

[blazing falcon]

/ticket

[marble mantle]

Hey, @blazing falcon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sleek thistle]

!ticket

[marble mantle]

Hey, @sleek thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[still prism]

/ticket

[marble mantle]

Hey, @still prism

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

how to report cheater?

[abstract frost]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[waxen frigate]

yo what is up with green card spawn

[devout robin]

Frrrrr

[scarlet lantern]

/ticket

[marble mantle]

Hey, @scarlet lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[safe shadow]

how long does it take for someone to respond to tickets on the site

[sturdy prawn]

it will take 1-3 buissness days

[safe shadow]

when I log in it logs me out and says hacking, I've never used cheats, what should I do?

[gloomy sparrow]

Have you made an appeal?

[safe shadow]

yes

[gloomy sparrow]

#support message

[scarlet lantern]

Good evening, I bought a VIP card for a long server, but I needed it for a medium, is it possible to change it somehow?

[marble mantle]

Hey, @scarlet lantern

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[gloomy sparrow]

@naive thistle How can we help?

[naive thistle]

I've gotten killed by a turret and im pretty sure it was an invalid kill in my combatlog, can you take a look?

[gloomy sparrow]

Could you please elaborate

[naive thistle]

I can send you a screenshot of it if possible

[gloomy sparrow]

yes please

[naive thistle]

I dmed it

check ur DM

[devout robin]

Bro

I want a mod to unmute me I didnt do anything

[boreal thistle]

!appeal

[marble mantle]

Hey, @devout robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

Please dont tag admins for no reason.

[devout robin]

What did I do to get muted?

My user is Thewannabe#Rustyloot

[boreal thistle]

I dont know you can make a appeal.

[devout robin]

It wont let me

[boreal thistle]

on the website?

[devout robin]

Wont let me

[boreal thistle]

did you login using your steam account?

[devout robin]

Wont let me

[minor temple]

!steamid

[marble mantle]

Hey, @devout robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[river holly]

SEA MAIN NEED HELP TO CHECK ON ID AREZAHA

[shy remnant]

!report

[marble mantle]

Hey, @river holly

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[river holly]

Done that

[shy remnant]

Wait for an answer there

Calling out someone as a cheater won’t help us catching them if they are actually cheating

[golden basalt]

it says steam auth failed why is that?

[boreal thistle]

It can be for a number of reasons.

[golden basalt]

what can i do to fix it?

[boreal thistle]

I dont know, it would be hard for me to help without knowing the details, but try reconnecting first then reset your wifi then your router.

[boreal thistle]

If that doesnt help maybe verify integrity of the files.

[coarse void]

Yo wtf, i shot one dude like 5 times , he was injured and instantly came back alive and killed me with 1 shot. In combat log says all those 5 shots was him and i only shot him 1 time. What the heck is this? What kind of cheat is that

[ornate crag]

@boreal thistle I killed a guy and I can’t pick up things from him, what should I do?

[boreal thistle]

Cant help you there you have to figure out for yourself.

[ornate crag]

no, you don’t understand, I’ll show you by showing the screen, accept the friend request

[boreal thistle]

If you suspect cheater you can always report a player using /ticket in chat

[rough aurora]

BAN METAL SPRING SERVER EU MONDEYS

[boreal thistle]

join here https://discord.com/channels/274965952116817920/368790610783764480

[rough aurora]

BAN METAL SPRING SERVER EU MONDAYS

PLS

[boreal thistle]

If you mean a cheater please make ticket dont callout cheaters.

[rough aurora]

just go to the server and watch the chat

[coarse void]

What does player distance means? how is he 0 hp and then 100 ?

[rough aurora]

ahahaha

bro

[boreal thistle]

@ornate crag You have to wait maybe when it becomes a bodybag you will be able to loot it.

[ornate crag]

I killed him about half an hour ago

[ornate crag]

ok it's not a big problem everything is fine

[boreal thistle]

Please use the /ticket feature or use the website dont callout cheaters in chat.

[boreal thistle]

Player distance is how far away is the player.

[rough aurora]

why is there a report in the game?

[coarse void]

so all those bullets just dissapeared from 30 m? that i even got hit markers

[paper widget]

how do i see what they said on my apeal

[boreal thistle]

You check the website in support section.

[boreal thistle]

You see you got projectile_invalid.

That means that the hit didnt register and he didnt take dmg.

[boreal thistle]

You type /ticket in the chat and it will explain the rest.

[paper widget]

my apeal was denied but i just want to know if i will ever be unbanned i was banned over 5 months ago

and i cant make a new ticket

[shy remnant]

If your appeal got denied, then it’s permanent

[coarse void]

But first 3 shots ?

[paper widget]

so im never gonna be unbanned?

[boreal thistle]

Like the admin said if your ban was permanent then no.

[paper widget]

he just said ur apeal was denied

[boreal thistle]

You said that your appeal was denied 5 months ago? And the ban was permanent?

[paper widget]

no no i was banned 5 months ago and today it got denied to be unbanned

[boreal thistle]

Do you know the duration of the ban?

[paper widget]

wdym

[boreal thistle]

For how long are you banned for?

[paper widget]

idk let me check back on it i can send u a ss in dms

[boreal thistle]

You can sent ss here if you want.

[boreal thistle]

But when you try to connect to the server does it say how much is left?

[noble terrace]

?steamid

[marble mantle]

Hey, @paper widget

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[paper widget]

i cant send pics in here

[noble terrace]

I just want your steam ID

[paper widget]

76561199409613959

here

[paper widget]

i can try to load in

[noble terrace]

You are banned for ban evasion

[boreal thistle]

You dont have to now the big dog is here now and will tell you 😄

[paper widget]

okay

[paper widget]

how? i got banned for cheating 5 months ago at least thats what it says

[boreal thistle]

Ban evasion means that you have other account banned for cheating i dont know the details.

[paper widget]

i mean it dont lie but how long would i have to wait to be unbanned

[paper widget]

okay so the acc that was banned for cheating i dont have it no more im on a new acc i have had for like 3 months now and just been playing on it since i dont want to cheat no more shits wack but do you know how long it would be to be unbanned

[noble terrace]

Yes you did. And you tried playing on another account which is called ban evasion

[noble terrace]

Cheating bans are permanent friend

[paper widget]

i get u i think i tried loading in once on here to see if i was banned still

[paper widget]

damn a perm

[topaz drift]

I need help, when i join the server it says I am banned for hacking but I have never cheated in Rust or any other game and I'm not banned from any other rust servers

[boreal thistle]

!appeal

[marble mantle]

Hey, @topaz drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

@vague pier Please make a ticket dont callout cheaters anywhere,

[vague pier]

how can ı

make a ticket

[smoky cape]

!ticket

[marble mantle]

Hey, @vague pier

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lavish vault]

hey cheater

if banned for cheating is it perm or 3 months

[boreal thistle]

Perm.

[boreal thistle]

.

[lavish vault]

ahh ok

[boreal thistle]

But i am not a admin if you got banned you should make a appeal if you feel you deserve a unban and admin will decide.

[lavish vault]

nah i cheated im not gonna get unbanned

[paper widget]

traax is hacking and raging

dont unban this guy he has hacks to were he can see ur house

[lavish vault]

bruh what

[split wadi]

Can the Admin on US Small please check tickets on cheaters in less than 12 hours? Hard to catch them when you don't look until they are offline

[boreal thistle]

Admins look at the tickets as they come so you have to be patient.

[split wadi]

and I get that, but Ive been reporting the same group for 3 days because they hire a new cheater every day and the one guy is online 24/7. He toggles every 4-5 times I kill him. Its just frustrating seeing it happen

[boreal thistle]

I know what you feel but you need to be patient admins are doing their best 🙂

[desert schooner]

next wipe wap

[boreal thistle]

Do you mean a map?

[devout robin]

I would like to report a mod

/admin

[boreal thistle]

If you got muted or banned you should make a appeal

[devout robin]

I did

I was muted for no reason

[boreal thistle]

What was the appeal decision?

[devout robin]

?

[boreal thistle]

You said you made a appeal?

[devout robin]

yeah

Dms

[rigid mist]

Why wipelist?

[boreal thistle]

!appeal

[marble mantle]

Hey, @devout robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[devout robin]

I have proof

Who ever muted me shouldnt be staffed

I was asking if someone was selling T3

And poof Im muted

[hearty fulcrum]

what do you mean?

[marble mantle]

Hey, @devout robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tame zodiac]

Is forcewipe the same time with all region

[devout robin]

Cloud can I send dm?

[rigid mist]

which clans will go to the server

[hearty fulcrum]

!force - the time you see below in the bot message is the time that force happens in your local time

[marble mantle]

Hey, @tame zodiac

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[rigid mist]

wipe-list

[hearty fulcrum]

we do not have wipe list

you need to go to a rust community discord server

this is the official server discord

[rigid mist]

thank you

[marble mantle]

Hey, @devout robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[devout robin]

Cloud I sent a dm

[hearty fulcrum]

steam

id

[devout robin]

What abt it?

[hearty fulcrum]

send it please

[devout robin]

In dms?

[hearty fulcrum]

wherever you want

[devout robin]

dms

[hearty fulcrum]

okay, you need to wait for a response on your appeal.

[devout robin]

...

Question

What is the minimum age to be a staff?

[hearty fulcrum]

#staff-applications

[devout robin]

Thanks

[hearty fulcrum]

the mute is correct. please review our server chat rules.

https://rustoria.co/rules/vanilla

[devout robin]

ohhhh

[boreal thistle]

@celest gyro !appeal

!appeal

[marble mantle]

Hey, @boreal thistle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon burrow]

What time is the wape on Eu long

[boreal thistle]

!wipe

[marble mantle]

Hey, @neon burrow

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[devout robin]

Can I get a pookie bear?

Its lonely with my duo offline

[boreal thistle]

https://discord.com/channels/274965952116817920/396381129260662785

[devout robin]

huh

But can I get a pookie bear?

[boreal thistle]

This is a channel for support please move to correct channel.

[solid latch]

did i get banned if so why? it say Disconnected: Come to Discord.gg/rustoria - Anabolic Jenx

[boreal thistle]

It means to come to discord and wait for @thin plover the goat or DM him.

[thin plover]

hello @solid latch can you join #368790610783764480

let me know when you are there

[solid latch]

here

[distant echo]

can someone tell me why theres a racist kid spaming ching chong in US MONDAY chat not getting muted?

[boreal thistle]

Can you sent screenshots in dm?

[distant echo]

sure but i cant scrow back too much

sended

wait for some reason i cant send it to u

is there another way i can send it ?

[thin plover]

can you make a ticket? I'll look at it

[distant echo]

where can i make it

[boreal thistle]

!report

[marble mantle]

Hey, @distant echo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[distant echo]

ty

i just made the ticket ,hope u can see it

he is spaming it again right now

[fervent basin]

@thin plover I'm banned for using a VPN Please unban it for me https://steamcommunity.com/profiles/76561199380985851/

[thin plover]

taken care of

[distant echo]

ty so much

[fervent basin]

Please help lift the ban

https://steamcommunity.com/profiles/76561199380985851/

[thin plover]

no problem, let us know if we can be of any more help

[thin plover]

let me look at it

[thin plover]

is this YOUR account?

[fervent basin]

This is my friend's, he was playing the game with me, and he was banned, and he wouldn't complain, he asked for my help

[thin plover]

what account are you playing on?

your friend need to make an appeal, it's not a VPN

[fervent basin]

I'm using my own Z9

[thin plover]

you haven't played in 2 weeks my friend, how are you playing with him

[fervent basin]

hacking Isn't it a VPN?

[thin plover]

it is not a VPN, he needs to appeal as it is a legitimate ban

[fervent basin]

I was just about to play with him, and he had a ban, so I'm going to help him lift it and go together

If it's not a VPN ban, then he'll have to learn to appeal for himself

[thin plover]

yeah... I wouldn't recommend to play with him

[fervent basin]

He's a cheater? I thought it was a VPN ban

[thin plover]

it's not a VPN ban like I said

he needs to appeal or find somewhere else to play

[fervent basin]

Okay, thank you for your help

[boreal thistle]

@autumn lynx Please dont callout cheaters anywhere just report them using our system.

!report

[marble mantle]

Hey, @autumn lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[autumn lynx]

pok

/ticket

[marble mantle]

Hey, @autumn lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[autumn lynx]

!report

[marble mantle]

Hey, @autumn lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vernal falcon]

I am banned for vpn, please help me to unlock it

[boreal thistle]

!appeal

[marble mantle]

Hey, @vernal falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal falcon]

That's my 17th. 76561198157526344

[vestal ruin]

!appeal

[marble mantle]

Hey, @vestal ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vestal ruin]

I am banned for hacking, but I'm not cheating, I suspect it's a node issue with the accelerator. please help me to unlock it

[polar cairn]

Hey dahai, if you submit your appeal stating the reason you may have suspected being banned, they will check into it and let you know what they find out if it is that.

[vestal ruin]

my steam ID is 76561199381424459, and my game name is clone man

I love this game very much All the servers of CO, I am very frustrated now

[polar cairn]

Please make an appeal and be as detailed as possible with the situation when you are filling it out. That will help you and the admin that is reviewing your appeal.

[vestal ruin]

Where to appeal, is it on the official website? I was there and appealed before

[marble mantle]

Hey, @vestal ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar cairn]

Click on the hyperlink highlighted in blue to the support website. Then click the bottom option to submit an appeal.

[vestal ruin]

😩

I have a question. In 'BAN', I only found records of being banned 9 months ago (stating that I did not cheat in any way), and there are no recent records. How should I appeal

[marble mantle]

Hey, @vestal ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusty saddle]

!appeal here

[marble mantle]

Hey, @vestal ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vestal ruin]

My SteamID64 is 76561199381424459

[dusty saddle]

Did you just submit an appeal today?

[vestal ruin]

yes

[dusty saddle]

Ok give it 1 to 3 days for them the review. They are usually fast about it.

[vestal ruin]

Thank you very much to the staff, but my life will be filled with frustration for 1-3 days

[fleet chasm]

soem admin come specate him or smth pls

[polar cairn]

please don't call out cheaters in chat please submit a ticket

[marble mantle]

Hey, @fleet chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon sedge]

hey for some reason i cant link my steam but i joined the group

[leaden widget]

yo

[lusty elk]

Hello is there Any admin on atm?

[half tinsel]

yea same here

[lusty elk]

!ticket

[marble mantle]

Hey, @lusty elk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[turbid raptor]

any admin here?

i cant join the server it says i am hacking but i am banned for vpn

[marble mantle]

Hey, @turbid raptor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Hey, @turbid raptor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage elm]

!appeal

[marble mantle]

Hey, @sage elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fluid sequoia]

admini My friend has been banned from VPN 76561198853451497

[wooden timber]

May I ask how to find a management appeal

[fervent basin]

My friend is banned by a VPN, can you help me untie it ID: 76561198893053915

[fluid sequoia]

@naive kindle

[hearty fulcrum]

can you elaborate please? i can try to help you if you can explain

[fervent basin]

@hearty fulcrum My friend is banned by a VPN, can you help me untie it ID: 76561198893053915

[hearty fulcrum]

i am not an administrator, so i cannot help your friend sorry. please wait for admin, or if you can, try to appeal on the website. https://rustoria.co/support/appeal

[fervent basin]

thank you

My friend is banned by a VPN, can you help me untie it ID: 76561198893053915

[round sky]

<@&874995535881326632>

VPN BAN 76561199381112941

[wooden timber]

@My friend also used VPN and was sent to the server. When will the administrator be online.

Vpn Ban 76561199174426827
VPN BAN 76561199381192634

@hearty fulcrum

[gilded dove]

It won't let me open a ticket, it's the first time and I get this message: "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown."

[hearty fulcrum]

this can happen when you attach a file that is too large. you can try to trim the file to make it smaller or upload the clip/image to an external site and include the link in your ticket

[gilded dove]

How strange the clip lasts less than 1 minute, anyway I'll try it the other way, thanks

[near halo]

how often do unlinks get done

[fervent basin]

VPN ban 76561198893053915

[thorny dune]

This should now be sorted for you

[thorny dune]

I'm not seeing any issues with this SteamID

[near halo]

is there a way for me to unlink my discord from steam without having access to the discord account

[worn crystal]

Is there anyone authorized to look at my ticket? (7139)

[native cove]

Is Vincent getting unbanned? That new jack shepherd video is very accurate he spent hundreds of hours on it

Jyrcella ❤️🫡

You can’t make this shit up xd people purposely do this and far beyond unban him and the others please

[nocturne mural]

I play with no cheats. But i dont understand why anticheat detected some troubles and disconnected me. Who knows how to fix this problem?

[balmy cypress]

We are not going to discuss this with anyone other than the person banned, please don't appeal on someone else's behalf

[worn crystal]

Luke

Is there anyone authorized to look at my ticket? (7139)

[balmy cypress]

it will be looked at when we have a chance

[worn crystal]

I want to play on the server but I'm banned so I said thank you anyway 🙂

[nocturne mural]

I play with no cheats. But i dont understand why anticheat detected some troubles and disconnected me. Who knows how to fix this problem?

[marble mantle]

Hey, @nocturne mural

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upbeat yoke]

Verify the integrity of the game or try restarting the game

[native cove]

Good enough, you’re the best much love ❤️🫡

[safe shadow]

I made a ticket on the site, saying that I was banned a few months ago because my account was stolen, and that it wouldn't let me connect, telling me (disconnected hacking) and now I read the admin's response and he told me that they have Resolved. but when I try to log in it gives me the same problem. However, I saw that on the site the ban is from a different server than the one I'm trying to access, could this be the problem?
or could it be that when it takes me back to the main menu at the top left some red error writing comes out?

[humble dome]

Quando q libera vip do Br long de novo?

@upbeat yoke when Br long vip stok?

[ocean thistle]

!steamid

[marble mantle]

Hey, @safe shadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[upbeat yoke]

https://discord.com/channels/274965952116817920/1007451933105201302

[safe shadow]

76561199050642038

[near halo]

hey is there anyway for me to unlink an old discord from steam when I cant log into the discord

[ocean thistle]

!unlink try this

[marble mantle]

Hey, @near halo

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[near halo]

I tried that it got approved but my steam I believe is still linked to that account

[potent stratus]

!force

[marble mantle]

Hey, @potent stratus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[ocean thistle]

Very likely you'll need to put in another request

[humble dome]

@upbeat yoke

[ocean thistle]

Resolved again, please try to connect in 15 minutes.

[upbeat yoke]

Br long is currently out of stock. You can tell if he restocks

[humble dome]

But on the website it says VIP out of stock, is there no date for when it will be back in stock

[safe shadow]

ok thx

[near halo]

gotcha ill put in a new one now

[upbeat yoke]

If there is restock, you can check it there，There is no specific time for replenishment

[humble dome]

Ok, thank for te help

[near halo]

its not allowing me to put in a new request

[near halo]

request is sent in

[boreal thistle]

!report

[marble mantle]

Hey, @grizzled oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[simple finch]

!REPORT

[marble mantle]

Hey, @simple finch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[simple finch]

/TICKET

[marble mantle]

Hey, @simple finch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[simple finch]

/ticket

[marble mantle]

Hey, @simple finch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wicked island]

whats the best speaker mode in rust audio settings, is it stereo?

[elder trellis]

HOW LONG banned for playing with cheate

[noble urchin]

7ds

[gloomy sparrow]

Association is usually 7 days but you can still appeal at: https://rustoria.co/support/appeal

@next shard how can we help?

[haughty arrow]

$new

[vital wagon]

restock BR Long VIP!!

[timber jay]

!report

[marble mantle]

Hey, @timber jay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

hello sorry for tag can i create a ticket in discord if i want a gameban whitelist?

[near halo]

@minor temple i sent you a dm about support about a ban if its possible we could talk

[boreal thistle]

Did you make a appeal?

[boreal thistle]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

its about a false ban on someone else and hes the one who dealt with it so i wanted to see if i can talk to him about it

[boreal thistle]

You can try DMing him.

[gloomy sparrow]

@sullen spire how can we help?

[rancid lotus]

Will BR LONG wipe BPs?

[sullen spire]

@gloomy sparrow can I dm you?

[gloomy sparrow]

yes

[smoky cape]

Every force

[rapid tinsel]

Hello, any support online?

[smoky cape]

What's up

[rapid tinsel]

42 month ago i get banned in Rustoria, But im not hacker! after 42 month and still play rust and dont have any vac bans or another block

i have change to unban? https://steamcommunity.com/profiles/76561198153784707/

i get banned on 10x server for [Hacking] but im still use my acc , i have 6k hour

[lapis bluff]

I'M DISCONNECTED BECAUSE OF HACKING AND I DON'T HACKING

[smoky cape]

Have you appealed

[smoky cape]

!appeal

[marble mantle]

Hey, @lapis bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lapis bluff]

ME TO

[rapid tinsel]

yes sure.

[silver dove]

Anyone no how to make a report ticket

[smoky cape]

Decision is final sorry mate

[smoky cape]

!report

[marble mantle]

Hey, @silver dove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rapid tinsel]

INSANE 😄

[smoky cape]

Please don't call out cheaters

[rapid tinsel]

i get banned on 10x server , On the old weapon recoil and i dont have chance to unban?

afterr 42 month?

3.5 years ago i get banned

[haughty hinge]

Is ai going to be disabled on force?

[supple wind]

#admin how to check if my vip is active/when it runs out?

[boreal thistle]

On our website in donation tab.

[lavish flume]

changed my name 3 times but still cant connect to offi

[boreal thistle]

Why do you need to change your name?

[keen tapir]

I made a ticket and no one has responded

it’s been like 5 days

can someone respond

[boreal thistle]

You can open the map in RustMaps

[gloomy sparrow]

what kind of ticket?

[keen tapir]

after 180 days gameban

[boreal thistle]

But i dont think you can see the actual layout of the labs.

[gloomy sparrow]

So an appeal?

[keen tapir]

yes

[gloomy sparrow]

When did you open the appeal?

Also the "standard" response time is 1-3 business days but it can still be longer

[keen tapir]

4/26/24

is when i made it

[boreal thistle]

I dont think so.

[gloomy sparrow]

Are you sure that you havent gotten a reply?

[keen tapir]

i’ve gone on the website and it says pending, and i haven’t gotten a dm on discord or anything

[gloomy sparrow]

!steamid please post your steamid here and if an admin is lurking around in the chat they might take a look for you, cant gaurante anything tho

[marble mantle]

Hey, @keen tapir

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen tapir]

76561199021018335

okay thank you

[wild urchin]

I WANNA VIP FOR BR LONGE

VIP FOR BR LONGE IS OUT OF STOQUE

[still nexus]

wueris vip for be erre longi?

[wild urchin]

WHERES VIPE FOR BR LONGE

[gloomy sparrow]

https://donate.rustoria.co/packages.php?game=3&server=41

seems like its out of stock

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @wild urchin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[wild urchin]

hey can u make a exception for me?? please

i will pay u please, i have the bufunfa (plaque)

[still nexus]

can you sell for me and for nick?

i can pay you 50 cents more

[gloomy sparrow]

Once a player's VIP expires, it will be available for anyone to buy.

[wild urchin]

plase plate i sell my irmã for vip

[still nexus]

:(

[wild urchin]

[gloomy sparrow]

Nothing i can do i'm afraid

[still nexus]

expire from someone bro and give for us

:)

[wild urchin]

i have to work for 10 hours on quinta feira (thurday) i cant wait on the queue

i'm lixeiro (garbage man)

[still nexus]

i have a son to take care off, i just can´t wait 10 hours to play rust

i have a life

[wild urchin]

🥺

[gloomy sparrow]

Sorry but there isnt anything that we can do, if you dont need further support please move to #general

Not the place for these kinds of things

[still nexus]

sorry, my son was typing

[wild urchin]

whuich one

[still nexus]

our one

[gloomy sparrow]

#general @wild urchin @still nexus

[wild urchin]

sorry

[still nexus]

sorry man

have a good day of work

[gloomy sparrow]

!vipstock @vital wagon

[marble mantle]

Hey, @vital wagon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[vital wagon]

ty

[coarse void]

Is there a force wipe tomorrow on eu monday? wtf

[lyric basalt]

Yes force wipe is tommorow but blueprints on Monday servers will stay

[coarse void]

lol, 3 day wipe thats bs

[lyric basalt]

Force wipe is official wipe from Facepunch that means every single server is wiping at same time

Happens every first Thursday in month

[coarse void]

gotta remember it now so i dont waste my time in these 2 day wipes xD

[inland heron]

213213

[lavish flume]

oh no it works again i changed my name and i dont know why i had to but thanks for the given help

[inner prairie]

I got a typical question of using your terms and name

[raven mist]

You're playing rust.. Wasting your time regardless

[lunar void]

can i make a ticked for muted

lol ticket*

i was muted for 12 hours saying "i just gave away row of gp, ak, row of pipes and row of low grade." while streaming and was muted for 12 hours

[ocean thistle]

!steamid

[marble mantle]

Hey, @lunar void

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lunar void]

Steam ID: 76561198223429832

[ocean thistle]

Unmuted :)

[lunar void]

ty! was in a space issue using same keyboard for 15 years lol

[west moat]

all our points will wipe on 5x tomorrow?

[coarse void]

Does Eu Main bp wipe ?

[boreal thistle]

Yes,

[lyric basalt]

Every force

[coarse void]

why monday dont?

[lyric basalt]

Monday is server with no bp wipes at all

[simple heron]

does US mondays wipe tomorrow and monday?

[keen tapir]

76561199021018335

can a goat help me

[smoky cape]

!force

[marble mantle]

Hey, @simple heron

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[smoky cape]

Yes

[candid loom]

if i have still a few days of VIP, and i buy now VIP, will it add to the days that i have left ?

[keen tapir]

i waited my 180 days why am i getting denied

[simple heron]

so us mondays has a 3 day wipe now and 5 day wipe starting tomorrow

[robust musk]

Next wipe will be Thursday, May 2 (approximately in 20 hours) the wipe after is scheduled for a Monday

[robust musk]

What you need help with?

[fast moon]

how do you report a cheater

[gloomy sparrow]

!report

[marble mantle]

Hey, @fast moon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen oasis]

is anyone loooking at my ticket on US 5x trio

[thin plover]

your ticket is just a few minutes old, you're going to have to let us get the other tickets that came in before

[ocean thistle]

!verify @subtle surge

[marble mantle]

Hey, @subtle surge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[keen oasis]

how am i supposed to know if they're in a team together if they don't have a clan tag? i thought you had to clan up if you wanted to roam and raid together

[thin plover]

you do not have to

they are not breaking any rules they are only 2 in the same team, they do not have to form a clan

clan/group/team/friend all the same

they could even be out of UI and it would be fine, making the game a little harder but...

[reef whale]

Where can i find the next us long map for force

[valid comet]

Max man team server em eu mediom

[delicate wagon]

is there a way to tell when my que skip for long is up if i had it last month?

[hearty sleet]

https://discord.com/channels/274965952116817920/1117586669135216790

[hearty sleet]

If you mean what's the team limit then it's infinite, there is a max team UI though

[signal raven]

at what time does BR Long wipe?

[mellow tundra]

go to https://donate.rustoria.co, log in to your account top right and you can see previous purchases and when they expire

[mellow tundra]

force wipe, (2pm est on thursday)

[signal raven]

ty

[zenith ice]

wherre do i go if i bought vip for wrong server

[smoky cape]

#payment-support

[dusk pike]

someone on steam is messaging me claiming to be one of you folks asking me to vote for a skin...just curious if this is legit...if so ill make the vote and support the cause but if not yall might wanna look into it...

[smoky cape]

Don't fall for it it's a scam

#announcements message

[dusk pike]

i figured so...the messages seemed legit...their steam name is rustoria.co Loren and no other alias...best of luck in the future yall...love yalls servers and skins...keep it coming!

[rancid lotus]

15h

[sacred rivet]

need help getting my kiit discord

[raven bison]

you need to link your account

!link

[marble mantle]

Hey, @raven bison

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[half tinsel]

can i get a admin plz

[sacred rivet]

@raven bison i sent an unlink request how long will it take to get looked at

[oak glen]

scammers claiming to be rustoria admins

[noble urchin]

[hearty fulcrum]

#announcements message

[subtle surge]

How can u tell ur vip went through after u bought it?

[raven bison]

DM me your steamid of the account you want unlinked

@sacred rivet unlinked

[sacred rivet]

@raven bison thank you

[subtle surge]

@raven bison

[glossy sable]

Is Rustoria US Main sv going to restock/ have more 30d vips before tomorrow wipe(?

[torn pine]

Keep a close eye on it and grab as soon as it is stocked. It is all automatic and based off expiring vips. I would just keep checking it in #vip-stock-alerts

[obsidian pine]

Hello Can any admin check my ban appeal please.

[thorny dune]

Hey there, if you’ve submitted the appeal correctly we will review it as soon as possible and you appear to be linked so you will get a DM from our bot with any update

[obsidian pine]

I made a appeal 21 hours ago and tell now I didn't get any answer I wanna play before force if that is possible 🙏

[runic kettle]

Anyone else live in Brasil and has a horrible ping in BR Long.;

I Live in são paulo, the city of the host, and get 130 ping, please help Ticket: network-7147

Please if anyone has a fix @ me

Para os BRs.

Sabem de alguma forma de melhorar o ping no BR Long, moro em são paulo e pego 130 de ping, sou da claro, se algm conseguiu arrumar esse problema me chamem!

[mortal sonnet]

me too

[obsidian pine]

Appeal #cbfaa7 Please any admin take a look into this appeal.

[solemn bobcat]

I am very sorry for the trouble, but this person in steam's personal messages introduced himself as the administrator of the rustoria servers and asked to vote for the skin, adding a suspicious link. This is another scammer. If it is in your power, please spread this information so that as many people as possible can report, and we will make the world a cleaner place!

https://steamcommunity.com/profiles/76561198997256335

[hearty fulcrum]

isso vem acontecendo há muito tempo? quanto tempo? alguém mais no servidor ou na sua equipe está enfrentando o mesmo problema?

[hearty fulcrum]

thank you for bringing this to our attention. we are aware of these scammers, and we have made an announcement regarding them here #announcements message

[robust musk]

Appeals take 1-3 business days of response times, could be earlier depends how many tickets the admins need to handle

[lyric basalt]

#looking-for-group

[hot trout]

Hello me and my friend rip got a 7 day ban last Friday, meaning we'll miss todays wipe. We got banned because a guy we were playing with got a gameban. It was our first wipe playing with him (1 week). He wasn't cheating on rust, but he told us after he was using a hwid spoofer to evade a valorant ban. He had 11K HOURS on the account so how could we possibly know? Can you unban us so we don't miss force wipe? https://steamcommunity.com/profiles/76561198399120919/ https://steamcommunity.com/profiles/76561199543213438 . This is the guy that got banned https://steamcommunity.com/profiles/76561198809649487/ I already appealed and got denied last week

[honest onyx]

when is wipe

[lyric basalt]

!force

[marble mantle]

Hey, @honest onyx

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[shy remnant]

Your friend got game banned 5 days ago, our rules are pretty explicit on that point, playing with a hacker, knowingly or not, is banneable. I am afraid we will not be able to cancel the ban before it expires automatically unless EAC / FP unban your team mate. I would recommend him making an appeal to EasyAntiCheat if he did not yet and if he believes he was falsy game banned

[hot trout]

I mean you definitely could cancel it earlier, it seems extreme that I miss wipe because someone I barely know but was playing with got banned. And in this case they were playing on the server for over a week with no indication of any cheating. These stats dont look like cheater stats

[shy remnant]

It's EAC / FacePunch ban, not our (on your team mate). Actually if they banned him (not even temp but permanent), I do believe they have very good reasons

[hot trout]

Yes I said above why he got banned

he said he was using a hwid spoofer to evade a valorant ban

he told us this after

oh wait i didnt say above

but what I'm trying to say is I just met this guy because someone invited him to group, how am I to know an 11k hours account is an idiot using a spoofer

he's made his profile private now, but it did have 11k hours

[minor temple]

I mean you can never truly know in rust sadly but at the end of the day this is a 7 day ban of gaining an advantage on our server for having a cheater on your team.

[hot trout]

we didn't gain an advantage is what I'm saying

we would have noticed if he was sus like that. He played normally

and his stats above are bad

[minor temple]

Stats are not everything. Lots of different cheats out there. I get what your trying to say but cheaters are still cheaters. irrelevant of how much 'Impact' they have.

[hot trout]

our stats compared

I get what you're saying in that you are just blanket assuming he had an advantage based on the ban

but you should really trust my word that this guy I don't even know eventually admitted to having a spoofer on which is bannable by EAC and there was no actual in game advantage that we were getting

We played on the server for over a week, people would have noticed if he was suspicious

and our own team would have noticed

11k hours

[shy remnant]

We understand that it can be frustrating to be in such a position. However, if the game ban of your team mate does not get lifted by FacePunch or EAC, yours will be ending automatically when planned as already answered, sorry.

We can not make exceptions, as we would need to make it for everyone else in that case

[old brook]

quickie was fly hacking in ffa eu and new accounnt and oly 100 hours

[shy remnant]

!report

[marble mantle]

Hey, @old brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old brook]

!report

[marble mantle]

Hey, @old brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old brook]

i can't find rtg servers

[molten flicker]

you could f1 type ip to connect it

[sullen spire]

Hello, I am trying to apply for chat mod but I got this error message. I already tried to unlinking and relinking my steam to my discord on the rustoria website.

[shy remnant]

What's your Steam ID you are login in with on the website when trying to apply for Chat Mod ?

[sullen spire]

76561197990951878

[shy remnant]

Do you have any other Steam account ?

[sullen spire]

no

not that i play rust on

[minor temple]

Another discord account?

@brisk tree

^^

[sullen spire]

i have one but it is unlinked

[minor temple]

sent you a DM

[primal herald]

Some random guy in steam added me and said he was a rustoria admin and wants me to vote for ur ak skin

[boreal thistle]

That is a scam.

[primal herald]

i know

[boreal thistle]

#announcements message

[primal herald]

do you want his steam id?

[boreal thistle]

I cant do anything unfortunately you should report the account to steam.

[primal herald]

alright

and also, where and how can i get verified

[boreal thistle]

You have to connect steam account to discord.

[jaunty dew]

No stock for vips? Br long

[minor temple]

Yes, Must be sold out

[left pebble]

i brought VIP .. where i can see i have it??

[minor temple]

on the website log in to the donation page and click my account and you can see you transactions when you scroll down

https://donate.rustoria.co/

[left pebble]

oh thank you i have 2024-05-02 11:53:56 VIP | EU Long £7.99 Complete 2024-06-01 11:53:56

i found it thank you

i donate for vip ... not changing my tag in discord?

[minor temple]

!link

[marble mantle]

Hey, @left pebble

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[minor temple]

Should then come through 🙂

[left pebble]

let me check again

aaa i have star now 😛

[grim mica]

how do i contact an admin?

[covert sierra]

how do i make an unlink request?

[lyric basalt]

!unlink

[marble mantle]

Hey, @covert sierra

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[lyric basalt]

About ?

[grim mica]

a ban appeal

[keen cove]

1

[boreal thistle]

!appeal

[marble mantle]

Hey, @grim mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen cove]

，

[karmic adder]

There is a global wipe today, but will there be a 3x EU wipe tomorrow?

[toxic shard]

Usually we don't wipe the 3x on friday when force hit

[karmic adder]

Is it because there is a global wipe today?

[near halo]

if i bought vip for rustoria long 10 days into wipe will i have vip for 10 days next wipe`?

[boreal thistle]

On the website you can check when it ends.

[vast lagoon]

can someone share me the map?

[near halo]

thank u! but im trying to find it on website where do i see it?

[boreal thistle]

In the donation section you have to log in via steam and then click your profile.

[near halo]

okay thank u very much i found it! appriciete the help 🙂

[paper hedge]

when is rustoria.co 2x vanilla EU wiping?

[boreal thistle]

Please dont tag admins, just in cas eof emergency.

[cursive kayak]

@dull estuary

:flag_eu: 2x Vanilla EU

IP: connect 2x.rustoria.uk:28010
Next Wipe: <t:1714672800:F> (<t:1714672800:R>)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250
Team UI: 8

[boreal thistle]

!wipe

[marble mantle]

Hey, @paper hedge

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[coarse void]

when eu monday wipe?

[lyric basalt]

!force

[marble mantle]

Hey, @coarse void

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[stark kindle]

boys whem is wipe?

why did it not wipe yet?

[runic kettle]

Isso acontece desde o dia que o servidor foi lançado, um outro colega meu também está com esse problema e quando entrei no server e peeguntei no chat global, outros tabém estavam
Meu provedor é claro, não sei se isso muda algo

[boreal thistle]

!force

[marble mantle]

Hey, @stark kindle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[runic kettle]

Anyone else live in Brasil and has a horrible ping in BR Long.;

I Live in são paulo, the city of the host, and get 130 ping, please help Ticket: network-7147

Please if anyone has a fix @ me

Para os BRs.

Sabem de alguma forma de melhorar o ping no BR Long, moro em são paulo e pego 130 de ping, sou da claro, se algm conseguiu arrumar esse problema me chamem!

[queen wren]

when is force?

[boreal thistle]

!force

[marble mantle]

Hey, @queen wren

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[queen wren]

thx

[calm folio]

is force wipe every month in EU Long?

[boreal thistle]

!force

[marble mantle]

Hey, @calm folio

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[calm folio]

i understand it but come it every month?

[boreal thistle]

Yes

[boreal thistle]

Force wipe is the first Thursday of the month.

[robust musk]

^^

Mans fast with it

[obsidian pine]

Please someone check my appeal before wipe #cbfaa7

[boreal thistle]

I am sorry you have to be patient, standard response time is 1-3 business days.

[mortal sonnet]

XDD I hope to have the answer before the wipe too

[river path]

a

[random pecan]

On the Rustoria.co servers, if you leave the game and there is a queue on the server, are you assigned a spot for 5 minutes? Thank you!

[drifting condor]

안녕하세요

vip 는 어떻게 구매하나요?

[drifting condor]

구매하였습니다 .

[left pebble]

how long until wipe time?

[smoky cape]

2 hours

[weary marsh]

is it on rustoria 2x vanilla too?

[smoky cape]

All servers.

[weary marsh]

alright!

[smoky cape]

It is a Force Wipe

[weary marsh]

[gusty vine]

does toria allow using vpn?

[left pebble]

wait we get bp wipe for EU long too?

[tiny holly]

does rustoria small wipe bps on force?

[gusty vine]

they both wipe bp's yes

#oldserverinfo

[boreal thistle]

Yes we allow.

[boreal thistle]

!force

[marble mantle]

Hey, @tiny holly

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[tiny holly]

tyty

[gusty vine]

do you happen to know best way to use vpn to play from eu on sea?

[boreal thistle]

No sorry dont use VPN 🤣

[lethal elk]

Why is your administrator denying appeals without giving explanations?

[dusk roost]

<@&874995535881326632>
Hey, could you please check my ticket ? Appeal #3b8368

[ocean thistle]

Singapore if you’re trying to play SEA

[spare elbow]

Br long #oldserverinfo ???

[smoky cape]

It's not there because it wipes every force seeing as it's a long server

[hexed nimbus]

Because the reason you got banned for seems to be correct so no further explanation needed

[gusty vine]

thank you

[upbeat yoke]

Please wait patiently, usually it will take 1-3 days

[serene shadow]

what is the turret limit? on eu long ?

[lethal elk]

https://tenor.com/view/kick-rocks-kick-kick-out-rock-piles-graham-gif-1011619541961405960

[hexed nimbus]

https://tenor.com/view/make-sure-you-follow-the-rules-adam-learn-english-with-adam-follow-the-rules-stick-with-the-rules-gif-23032611

[lethal elk]

https://tenor.com/view/snowflake-snow-flake-mascot-costume-gif-15452633

[robust musk]

12 if im not mistaken

[wooden timber]

I was raised on the server using VPN. Dear Manager

76561199382491088

@robust musk

@hearty fulcrum

helpme

[tacit socket]

10x nobps down?

[indigo cedar]

when is force wipe???????

[boreal thistle]

!force

[marble mantle]

Hey, @indigo cedar

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[crystal lodge]

!force

[marble mantle]

Hey, @crystal lodge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[digital mist]

!force

[marble mantle]

Hey, @digital mist

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[slate owl]

hello i pay vip for friend how to check if is ok?

[crystal lodge]

right down below its payment support

[slate owl]

oh sorry

[tawdry geyser]

i bought prio q 2 days innto last wipe. i am wondering if i the prio q restarts on the 1st of every month or 30 days after buying it?

[quiet otter]

30d days after

[robust musk]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[quiet otter]

so u have 5 days left if u bought it last force

[tawdry geyser]

okay sweet thank you

[wooden timber]

@robust musk

I only used my usual VPN and requested the server for me. I did not use any illegal VPN, and I just filled in as a member

you can help me

76561199382491088

[foggy fossil]

Whats the best way to try to get an appeal re-looked at. Banned for playing with cheater, was denied with no notes. I was ally with the group that got banned. But someone who was in the actual group with the person who got banned got there appeal approved. I am just a bit confused

[stark void]

alguem sabe dizer se eu posso skipar alguem?

[thorny dune]

Hey there, this should now be solved and you can connect

[pearl wraith]

when is wipe in eu long?

[last portal]

Connection Attempt Failed what is it?

[thorny dune]

If you're appeal was denied then it's the ban is correct and needs to be waited out for the full duration if not permanent

[thorny dune]

!force

[marble mantle]

Hey, @pearl wraith

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[robust musk]

Best you can do is try to appeal again if you think your original appeal is not looked trough enough, altough i can say they look at it very specific

[last portal]

Connection Attempt Failed what is it help pls

[robust musk]

Thanks berch 🤞🏼

[thorny dune]

If you are trying to connect to our servers, they are offline at the moment for the update

[last portal]

ty

[thorny dune]

A única maneira de fazer isso é presenteá-los com VIP

[foggy fossil]

I cant reappeal it doesnt give an option

[boreal thistle]

@balmy cypress you asked him to go to disocrd.

[balmy cypress]

DM me your steamid

[subtle surge]

!force

[marble mantle]

Hey, @subtle surge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[bleak bloom]

how do i see how much time my vip has left

[thorny dune]

You can view this by going back to our store and clicking account in the top right after logging in

[subtle surge]

!force

[marble mantle]

Hey, @subtle surge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[obsidian herald]

How many squares I am allowed to pull water through with tcs? Is there a server rule at all?

[coarse void]

can i get ip for eu monday plz?

[hollow thicket]

Why US Long down?

I was joining!!!

[balmy cypress]

#oldserverinfo

[eager girder]

support?

[regal hull]

where can i appeal a ban?

[eager girder]

sam

[smoky cape]

!appeal

[marble mantle]

Hey, @regal hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dry trout]

help

the second i join server says disconnected hacking

i was like first on then i got kicked then i tried again and got disconnected again

[zenith ice]

Where do you see maps

[lunar abyss]

One message removed from a suspended account.

One message removed from a suspended account.

[dry trout]

@balmy cypress

the second i get on disconnected hacking

[thorny dune]

Please open a #payment-support ticket

[cerulean pendant]

Active you can find the map and map votes on the Rustoria website just found your specific server

[thorny dune]

!steamid

[marble mantle]

Hey, @dry trout

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[honest onyx]

i need help i have q skip for us long but im still in q

[thorny dune]

Please open a #payment-support ticket, they will be able to help

[civic pike]

I got VIP but i cant get in server?

[last portal]

why i m bag reciving data

[dry trout]

bruh it lets me load into different servers

[tribal gale]

where my vip

[dry trout]

but not that one

[tribal gale]

nvm

[little tusk]

do they add more slots on eu trio

[zenith ice]

I bought vip for Toria long last night and it’s saying I don’t have it

[tranquil mountain]

will u guys increase the slots? eu medium

[thorny dune]

Please open a #payment-support ticket, they will assist

[thorny dune]

The slots will adjust automatically

[vital fossil]

MORE SLOTS ON EU MEDIUM

[zenith ice]

I did and they never respond

[dry trout]

76561199347595069

there @thorny dune

[fringe tree]

Staff can't resolve this just a heads up

!slots

[marble mantle]

Hey, @fringe tree

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dry trout]

@thorny dune it lets me loadinto a diff server

[thorny dune]

They will always respond, it's possible your issue was fixed and closed, check your transcripts in DM's. If you are still having issues, open another ticket.

[wispy prawn]

расширьте слоты на еу лонг

[dry trout]

i need help

[fervent trail]

@thorny dune I was connected and since the server lagged during my run I got kicked by eac, you can do something for me or I'm fcked for today?

[dry trout]

im loading back in but it let me load to a dif server

[shy jewel]

where i can appeal a ban? i need supp pls!

[regal hull]

support website

[thorny dune]

You will need to submit an appeal https://rustoria.co/support/appeals

[regal hull]

.

[thorny dune]

Hey, I'm afraid if you got kicked by EAC there isn't much we can do for you, you'd need to wait again

[minor sinew]

There will be more slots on Main ?

[fervent trail]

... thank you for the answer atleast then

[gray spruce]

Anyone else getting world file mismatch when trying to connect to a server?

[unkempt wolf]

Can I get an assistant? I got band for no reason
#408671685659852812 application

[somber hare]

Guys please add more slots to the EU Small

[unkempt wolf]

i have 4k hours with out one ban

[dry trout]

@thorny dune i got banned on rustroai us mondays ig but i dont cheat idrk bruh

[unkempt wolf]

any admin

[thorny dune]

You will need to wait on the response of your appeal https://rustoria.co/support/appeals

[azure linden]

Where can i buy VIP?

[thorny dune]

On our website https://donate.rustoria.co/

[wispy prawn]

Guys please add more slots to the EU LonG

[azure linden]

ty buddy

[wooden mist]

When will the slot for EU long be opened?

[unkempt wolf]

i do that but i need help and i get ban in rustoria main and i didn't play main like for 2 weeks

[wispy prawn]

When will the slot for EU long be opened?

/slots

[marble mantle]

Hey, @wispy prawn

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[unkempt wolf]

that's unfair to me

[wispy prawn]

ok

[placid flint]

hello i got an error A7tzyT7f0

only on rustoria and not other servers

[unkempt wolf]

realy guys!! get the band away from me please

[wraith flicker]

do i relog once i bought VIP to gain access to the queue prio?

[thorny dune]

Should be automatic, can sometimes can a minute but if you are still having issues please open a #payment-support ticket, they will be able to assist further

[small heart]

ive been banned for 2 years unban me pls

[stable shore]

I keep getting a nullreferenceexception. It keeps kicking me out of servers. All servers not just rustoria. Anyway to fix this?

[dry trout]

dis game ass im banned for hacking when i dont cheat lmfaoo

i put a tikcet up can u js do it rq smb pleas

it coulda been cs my vpn

[wooden mist]

When will the slot for EU long be opened?

[thorny dune]

I'd recommend trying to verifying your game files as a first step

[brisk pike]

@thorny dune i need to make a ticket where do i do that?

[placid flint]

hello i got an error A7tzyT7f0
only on rustoria and not other servers

[fringe tree]

/ticket

[marble mantle]

Hey, @brisk pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brisk pike]

oh ok thanks

[small heart]

#unban me

[hearty sleet]

please open a #payment-support ticket

[hearty sleet]

sorry just seen this was already replied to!

[vagrant ledge]

please unban me

[fringe tree]

/ticket

[marble mantle]

Hey, @vagrant ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

/appeal

[marble mantle]

Hey, @vagrant ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid flint]

hello i got an error A7tzyT7f0
only on rustoria and not other servers

please help im desperate

[fringe tree]

I would advise restarting Rust

[placid flint]

already tryed

[fringe tree]

Hmmm, not necessarily sure. Were you banned?

[placid flint]

no never

[thorny dune]

!steamid

[marble mantle]

Hey, @placid flint

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dry trout]

do ticket pleaseeee

[placid flint]

76561198143976526

[dry trout]

stean is codelock

[vagrant ledge]

/appeal

[marble mantle]

Hey, @vagrant ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

This should now be solved and you can connect

[placid flint]

@thorny dune thank you im checking rn

[regal hull]

admins, when answer appeals? :3

[placid flint]

@thorny dune thanks for the help it's working now

[deft ruin]

@thorny dune none of the- wipes are coming up

[sick sky]

@thorny dune can you check my Ticket #db1d18

[loud pebble]

guys i need help whenever i update on force wipe my game only verifies again and again and again forever till i reinstall

[small heart]

@thorny dune unban me pls

[fringe tree]

Takes 1-3 business days for appeals

[stone hatch]

if u got a game ban on a alt when can u next play rustoria

[thorny dune]

What do you mean, could you provide some more information?

[small heart]

berch unban me

[thorny dune]

Please open a #payment-support ticket

[thorny dune]

Submitting an appeal would be your first step https://rustoria.co/support/appeals

[stone hatch]

berch .

[thorny dune]

If it's a Rust gameban and your only one, 180 days

[stone hatch]

ok

[small heart]

ye bro ive tried appeals ive been banned for 2 years

[upbeat sail]

it keeps disconnecting me for hacking but i never have i need help

[thorny dune]

If you appealed and it was declined then I'm afraid there isn't much else to be done

[fringe tree]

/appeal

[marble mantle]

Hey, @upbeat sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upbeat sail]

can they just scan my pc or some shit

[fringe tree]

Best odds are just to create a ticket

[thorny dune]

Hey there, this should now be solved and you can connect

[upbeat sail]

okay ill try it rq

[unkempt wolf]

can you someone help me for appeal

[deft ruin]

none of the offical wipes are popping up mfor me in menu can someone help me

none of the offical wipes are popping up mfor me in menu can someone help me

[hearty fulcrum]

have you updated your game?

[deft ruin]

yeah

[hallow mist]

@thorny dune can u help me plz i hot banned for playing with a cheatear but i think its a mistake becouse mi hole team is playing and im the only one baned

[deft ruin]

it doesnt say it has a update

[thorny dune]

!steamid

[marble mantle]

Hey, @hallow mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unkempt wolf]

sam man idk why

[thorny dune]

Try verifying your game files, otherwise I would recommend connecting directly using the console

[hallow mist]

76561198810254967

[deft ruin]

76561199229898208

[hearty fulcrum]

try quitting steam from the task manager and restart it

the update should come up

[unkempt wolf]

76561199147139915

[deft ruin]

im gonna uninstall

and then reinstall

[hallow mist]

76561198810254967

[tough wren]

I have VIP on EU Medium, but it dosnt work for some reason. What should I do?

[vagrant ledge]

How long will it take to respond to my appearance?

[deft ruin]

@hearty fulcrum

[quaint patrol]

#payment-support

[tough wren]

thx

[deft ruin]

@hearty fulcrum it works now

[thorny dune]

I see you made an appeal, the admin responsible will take a look as soon as possible

[hearty fulcrum]

first, make sure you are connecting to the correct server, then try reconnecting to the server. if it does not work, please open a #payment-support ticket

[fringe tree]

1-3 days

[viral fossil]

admin

[hearty fulcrum]

[deft ruin]

thanks

[viral fossil]

admin

[hallow mist]

thanks 😄

[viral fossil]

i have EAC banned

[alpine field]

i need helper i payed for vip and its queing me

[viral fossil]

admin

[thorny dune]

Please open a #payment-support ticket, they will assist further

[hearty fulcrum]

please appeal with EAC. we are not EAC, so we cannot change your ban

[thorny dune]

What exactly is it you need help with? If you wish to play on a new account, please DM me all your accounts and I will take a look

[vagrant ledge]

so sad

[upbeat sail]

im still getting disconnected everytime

[viral fossil]

There is a friend of yours who told me that when the ban on your other account is completed for 180 days, we will lift the ban on you

[upbeat sail]

you have to restart you game

[hearty fulcrum]

a friend of mine? not sure who that is, but our admin Berch has given you instructions above that you may want to take a look at.

[hearty fulcrum]

please allow staff members to handle support requests, thank you.

[alpine field]

I did still not working

[hearty fulcrum]

you can open a #network-support-old ticket if verifying your game files is not working for you

[thorny dune]

Send me a DM with the details and I will check for you

[thorny dune]

Please open a #payment-support ticket

[upbeat sail]

It keeps disconnecting me it says hacking

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @upbeat sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unkempt wolf]

gg for wip im waiting sameone appeal my false ban

[upbeat sail]

me too I just bought queue skip too

[hearty fulcrum]

if it says "hacking," it seems you have been banned. please create an appeal using the link above

[hearty fulcrum]

.

[unkempt wolf]

im lossing so mutch fun there

[rain bobcat]

Can I get an admin to check my ticket on the website

[minor temple]

looking for you now

[unkempt wolf]

we like you waiting

[quaint patrol]

Admins will look as soon as they are available

[rain bobcat]

👍

Appreciate it

[unkempt wolf]

🙂

[quaint patrol]

Is this for a ban appeal?

[unkempt wolf]

yp

[quaint patrol]

!appeal

[marble mantle]

Hey, @quaint patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

!steamid

[marble mantle]

Hey, @upbeat sail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quaint patrol]

@unkempt wolf