support

[edgy bridge]

@thorny dune Hi I've been banned from the server Now what should I do

[ocean thistle]

You are good to connect onto our servers again as the issue was resolved

[ivory bay]

@thorny dune

Why did it become like this

[ocean thistle]

Please stop spam connecting. You need to wait 10 minutes for it to sync up in our system.

If you don't wait then the issue doesn't resolve itself

[ivory bay]

okay

[edgy bridge]

Okay

[ivory bay]

Can I join in ten minutes now

[edgy bridge]

I just need to be patient for 10 minutes

I'm in the same situation as aleking

[ivory bay]

[gloomy sparrow]

!report please don’t call cheater out in chat

[marble mantle]

Hey, @fluid ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fluid ridge]

XD，they kill all，1V10，Kill us in a whirl，we lost all loots

[hoary harness]

!ticket

[marble mantle]

Hey, @hoary harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary harness]

can i get help im trying to make a ticket and ive only made one and its saying im making them to fast slowdown

[ocean thistle]

Are you trying to attach a clip?

[hoary harness]

yes

[ocean thistle]

The clip is too big so it's throwing that error message. Can you create a ticket without the clip and then upload the clip to Youtube and attach the link to the ticket?

[celest bronze]

I need ADMIN right now, A cheater in Rustoria BR Long is raiding all offline bases.

[marble mantle]

Hey, @celest bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder trellis]

any admin free

can check my appeal pls Appeal #db4052

[gloomy sparrow]

Standard response time is 1-3 business days and only the banning admin can look at your appeal

[humble moth]

have peopli？

i need help

[humble moth]

bro i need help

[ocean thistle]

@cunning sandal are you there?

[gloomy sparrow]

How can I help?

[ocean thistle]

Thanks for your report

[twin narwhal]

Could u check the message that I send to u?

Ty so much

[gloomy sparrow]

@blissful herald would like to have a chat with you please dm them with your steamid

[twin narwhal]

Ty so much

[blissful herald]

His Banned and he knows it

there nothing esle to add

Feel free to make a ban appeal

[gloomy sparrow]

ok

[humble moth]

I offered you to review it for me

😭

[lucid furnace]

They're in the waiting for support vc

[atomic ore]

Здраствуйте! Вы можете меня разбанить!? я даже не подохревал что у нас у соседей был читер в зеленке !!!

[ocean thistle]

He keeps leaving idk

[ocean thistle]

!appealru

[marble mantle]

Привет, @atomic ore

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hot trout]

hello I just got banned on rustoria eu medium for "playing with hacker" cc: @fossil igloo

[cunning sandal]

help pls support from bann EU MAIN

[ocean thistle]

!steamid @exotic umbra

[marble mantle]

Hey, @exotic umbra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

!appeales @exotic umbra

[marble mantle]

Oye, @exotic umbra

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[cunning sandal]

i send a ticket, can you pls check it?

[hot trout]

are you guys fucking dumb in the head despawning my base? Just cos I played with an 11k hour guy and ASSUMED after 11k hours he is a legit player? First wipe with him https://steamcommunity.com/profiles/76561198809649487/

what a braindead system

[toxic shard]

We NEVER despawn bases, even for cheater bases

[hot trout]

Is it just that his entities are removed? Because he built the base

[toxic shard]

But in this case it's a permanent gameban, which might have triggers the remove mechanics

that's out of our hands, it's part of the game

[hot trout]

oh it's a rust default thing?

[toxic shard]

We (the admin team) NEVER despawn bases

and I insist on the NEVER

[hot trout]

ah okay sorry then

our base is just on the floor because of this one idiot lol

[toxic shard]

Was he the builder ?

[hot trout]

yes lol, how unfortunate

[toxic shard]

yeah that's the default behavior, tbh I thought we lbocked it ... but apparently not

[hot trout]

yeah so lame

I can only guess he was scripting

but we shouldn't all be punished for it

[toxic shard]

well there is a 7 bans for playing with a cheater

mainly to avoid people to do it on purpose

[hot trout]

I get that

thought an 11k hour player would be legit 🤣

[toxic shard]

nah, can't trust anybody

[hot trout]

This is my first wipe playing with him

looking at his rustoria leaderboards it's probably scripts I guess because they arent good?

Wasn't like he was aimbotting ppl

[toxic shard]

The worst kind of cheats are not those you can easely see (my perspective on it)

also FP/EAC do ban in waves, meaning sometimes a ban might trigger later on

[hot trout]

pls come rebuild our base, ty

Also, I put in an appeal

[toxic shard]

I will be honest, if it's a gameban and it's legitimate the chance of an appeal to go throught are 0.0001%

appeal are more to go against an invalid ban, not to bend the rules

[lucid kindle]

Marc please look at my ticket Appeal #11782e. got false banned for playing with a cheater i dont even know who is xD

[hot trout]

it's just 7 day ban right?

[toxic shard]

usualy yes

[toxic shard]

confirmed, it expires the 03/05/2024 at 13:14 CEST

[hot trout]

wait that means I miss force

pls undo it

[earnest yarrow]

sb

[toxic shard]

we can adjust bans that ends the same day only (a couple of hours)

[earnest yarrow]

did you have auth on hqm base or where was the common auth

im just tryna figure out my mates got banned for association when we dont know your team

[hot trout]

no we didn't own the hqm base I don't think

but I seen the guy who got banned was at HQM just now

so he could have raided it and auth

[earnest yarrow]

idk we got fucked for 0 reason

[lucid kindle]

wK owned the hqm base.... last weekend. it was still standing last night when i joined back. some chinese players owned it by then

[hot trout]

why what happened?

[earnest yarrow]

@hot trout

[blissful herald]

you do realize, that bans most likly are not issued just cos you auth on TC 😂 imagine at spawn beach just a TC where like half the players would auth and then cheater auth and gets banned, half the server would get Banned 😂

just common sense

[lucid kindle]

how does it work then? im banned but have never played with the guy actually cheating

[earnest yarrow]

i mean i get the point you trying to make

[blissful herald]

like we gonna tell players that, come on

[hot trout]

it's dumb to ban teammates though, we have been playing on the server for a week with him. It's not like we were running around with him aimbotting everyone

[earnest yarrow]

but we tryna figure out how? we dont know the autism guy

[blissful herald]

well make a appeal and go from there

sitting here tyring to guss something is not gonna unban you

[hot trout]

I made an appeal

[earnest yarrow]

wheres aden?

[hot trout]

Goons are u the guy that lives next to g3?

[lucid kindle]

ig explaining or not is up to the admins. but i have never played with the guy actially cheating, not on friendlist, team ui, same base. it doesnt make a whole lot of sense

[blissful herald]

ok guys please move to #general for the chit chat

if there no further help needed

[earnest yarrow]

yes

[hot trout]

weird

you sure one of ur teammates didnt get banned @earnest yarrow

could be a ban wave for scripters or something

[blissful herald]

#general please

[cunning sandal]

Marc can you check my ticket

@toxic shard can you check my ticket please? I was banned cause i "played" with a cheater but that not truth

EU MAIN

[lucid kindle]

<@&274971100184576010> Please could I speak with an admin

[soft nimbus]

arent they indirectly asking for help???? kinda clueless 🤷

[toxic shard]

If it's about an appeal they goes to the website

[lucid kindle]

Appeal got denied. no information given. I dont know why im banned.

[toxic shard]

The reason is displayed when you get kicked

shoudl be either "Bug abuse" "Playing with hacker" "Hacking". ..

we don't disclose details

[lucid kindle]

Reason given was playing with a cheater. but I have not played with a cheater?

[toxic shard]

Unfortunately if the appeal was denied is that we had a hard linked between you and him

[hearty fulcrum]

they have already received support. the admin has already informed them of what to do: make an appeal. they are discussing unrelated matters and things that would be better off being written in an appeal. the same goes for you as well: please head to #general if you yourself are not looking for support.

[lucid kindle]

Please hear me out in discord Marc

[toxic shard]

I'm affraid you won't be able to go against the technical data we have that link you to him

[lucid kindle]

could you please inform me of the extend of the ban then?

[toxic shard]

7 days

[lucid kindle]

Thank you. I do think thatif you would hear me out, you would see that whatever data links us does not warrent a ban.

[hot trout]

I am in the team of the guy who got banned. We fail raided these guys you banned and were not teaming with them

[soft nimbus]

🐐

[covert marlin]

@toxic shardMy situation is the same as Styx's. I have never seen this player before, but I have been banned

[toxic shard]

it's not my ban, but I did double check and the ban another time, according to our procedures the ban seems legit

[lucid kindle]

what really Xd

[covert marlin]

I don't even know why I was banned. He just prompted me to play with hacker, but my team members are all playing games

[hot trout]

@toxic shard the ban system is flawed

[west osprey]

What is your steam ID?

I'll take a quick look

[covert marlin]

76561198122435110

[covert marlin]

76561198122435110

[lucid kindle]

Marc no disrespect, but this ban is straight up bs. im sorry but it does not make alot of sense that i get banned, having never played with the actual cheater. dont even know who it is

[hot trout]

were you even online yesterday Styx?

[lucid kindle]

played a few hours after work from 17.00 - 22.00 i think

[lucid kindle]

please check my steam id too please. 76561198015904187

[west osprey]

Do you know the name of the player banned for hacking?

[lucid kindle]

i dont

[hot trout]

yo so if a 50 man team like R2 have a scripter in their team, does all 50 get a 7 day association ban?

[patent creek]

Autism #bringbackoldrecoil

[hot trout]

https://steamcommunity.com/profiles/76561198809649487/

a guy i started playing with this wipe

[earnest yarrow]

and dont mix us up we are not with sb team

[hot trout]

yes

[frail steeple]

RUSTORIA LAG RESTART

EU MAIN LAG RESTART

[torpid nest]

Can I get a admin looking into a cheater that is just ruining the wipe

instead of ignoring the situation

[void radish]

i got banned,reason hacking but i dont ever play with cheats please help me.Thanks!

[light summit]

!appeal

[marble mantle]

Hey, @void radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light summit]

please create a ticket and an admin will look into it as soon as they can

[void radish]

https://steamcommunity.com/profiles/76561199477613914

[keen relic]

nice brop lost all my loot to some dumbaSS HACKER

like fuck off bro

[open raptor]

is the safezone not working on this server turrets are not shooting back and iam keep getting killed next to it

[keen relic]

depends which safe zone

some dont have a long range

[open raptor]

outpost and large fishing

[keen relic]

ban bro <@&274971100184576010>

[shy remnant]

Make a report instead of tagging us

[open raptor]

i was right at the end of the safezone got killed there

[shy remnant]

Else we can not deal with it (we do not take reports over discord).

[tawny pollen]

yo my team mate that got eac banned he got unbanned so am i able to get unbanned on rustoria now?

[shy remnant]

!steamid

[marble mantle]

Hey, @tawny pollen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen relic]

i already did bro his gonna ge trbanned in like 5 months

[tawny pollen]

76561199220824520

atleast he said he got unbanned.

[shy remnant]

He did not

[tawny pollen]

r u sure?

[shy remnant]

100%

Your ban will expire very soon anyway, but your friend that got game banned did not get unbanned

You can check his Steam profile btw, it says that he is game banned

[tawny pollen]

ah ok

[shy remnant]

If EAC / FP release a ban, it'll disappear from the Steam profile

[tawny pollen]

ok

[hearty sleet]

!ticket

[marble mantle]

Hey, @hearty sleet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bleak marten]

😫 😫 Appeal,[ Playing with hacker]， 76561198293872182😩

[gloomy sparrow]

Standard response time is 1-3 business days

[bleak marten]

thk bro

[dusty basalt]

I got a message on steam that if I vote for your skin to be in the game that i can get VIP on your servers is that true or a scam?

[gloomy sparrow]

It's a scam please block and report them to steam you can read more about it here: #announcements message

[dusty basalt]

Okay, thank you

[vernal falcon]

I can't get into the game. Can someone help me?

[lyric basalt]

Whats the disconnect message ?

[vernal falcon]

Show me as a base intruder.

[merry pendant]

hey admin

why im getting banned for play with hacker?

but my teammate can still play

only me got banned

[vernal falcon]

This is my steam 17 bit

76561199337314414

[merry pendant]

where is admin

need help

[eager hatch]

https://rustoria.co/support/report

https://rustoria.co/support/appeal

[vernal falcon]

Can someone help me, I'm not cheating but I can't get into the server

[unique dew]

appeal it at baseinvaders discord

[boreal thistle]

!appeal

[marble mantle]

Hey, @vernal falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Can someone help me, I'm not cheating but I can't get into the server

Is there an administrator online?

Why can't I play the game

[merry pendant]

wtf bro

i got banned from 5 days ago

but i can play today

wtf

[near halo]

why

[boreal thistle]

What does it say when you try to connect?

[near halo]

baseinvaders(Perm)

why/

?

[boreal thistle]

What server?

[near halo]

,co us main

so why

[boreal thistle]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

why

Can't you just untie it for me

[boreal thistle]

I dont know you will have to ask the amin in the appeal.

[near halo]

I don't want to appeal because appeals are slow

[vernal falcon]

I also can't join the server showing baseinvaders(Perm)

[boreal thistle]

I am sorry but that is what you will have to do if you want to find out more.

[near halo]

My teammates are blowing up the house, and I'm in a hurry

[boreal thistle]

You have to do the same thing.

[halcyon gale]

Tf is going on, i joined Rustoria.co - EU Small Trio Classic and joined a Russian server

Any1 else have the same problem?

[vernal falcon]

After the server reboot, I was unable to join the server. I was fine before that.

[boreal thistle]

What does it say?

[vernal falcon]

baseinvaders(Perm)

[ocean thistle]

That is not our servers. Do you have the IP?

[boreal thistle]

It appears you got banned you should make a appeal on the website if you are unsure what happened.

[vernal falcon]

I'm confused, I don't even have a weapon to hurt anyone much less cheat

[boreal thistle]

!appeal

[marble mantle]

Hey, @vernal falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal falcon]

I'm doing it.

[halcyon gale]

Ehm, yup. Is said in a orange box "This server has a unstable connection and will be shut down" and then it was this IP connect 136.243.105.81:35007 and i got connected to some russian server lmao

And now i can't find the server i originally wanted to play on xD

[boreal thistle]

It should be in your history.

[halcyon gale]

It ain't there

[modern wharf]

How to appeal

I didn't cheat. I got banned

help

[halcyon gale]

Just found it, ima try join it and see if i get conntected to some russian proxy server

[near halo]

After the server reboot, I was unable to join the server. I was fine before that.

[halcyon gale]

Can i send you a picture and you can try joining the server. Cuz i just get conntected to some russian server lol

[near halo]

I've appealed, can you deal with it sooner

[hexed flame]

<@&274971100184576010> my ban has gone but i still have ban on rustoria servers

[ocean thistle]

Just report it

[halcyon gale]

How?

[modern wharf]

https://steamcommunity.com/profiles/76561199187366971/I didn't cheat.

[near halo]

Why I showed this 8 months ago

I just happened

@modern wharf你被ban什么

[modern wharf]

hacking

[near halo]

，，，

[hexed flame]

<@&274971100184576010> my ban has gone but i still have ban on rustoria servers

[modern wharf]

Accelerator problem

[gritty basin]

my ban has gone but i still have ban on rustoria servers
76561198805298877

[near halo]

Can you help me see what's wrong with my account?

https://steamcommunity.com/profiles/76561199169425178/

[boreal thistle]

If you think something is wrong you should make a ticket.

[boreal thistle]

I allredy told you make a appeal.

[gritty basin]

i dont need to make a ticket

[hexed flame]

@gritty basinздарова

[gritty basin]

@ocean thistle my ban has gone but i still have ban on rustoria servers
76561198805298877

[ocean thistle]

Wait like 10 more minutes and you should be good to go.

[ocean thistle]

Resolved, please reconnect in 15 minutes.

[gritty basin]

Im waiting for 15+ minutes

[boreal thistle]

You have to stop connecting fort 15 min then try.

[gritty basin]

I know bro it isnt working

[ocean thistle]

It's expired, all you have to do is wait. If you don't wait before it syncs up then it keeps pushing back the time

[gritty basin]

Last time admin helped me for unban

[ocean thistle]

You are already unbanned

18 minutes ago

[gritty basin]

I dont wanna wait like 1 hour

[ocean thistle]

I can't help you more if you don't wait 10 minutes

[gritty basin]

I waited 15 minutes and tried to connect a minute ago

And im still have a ban

[ocean thistle]

I can check when you're attempting to connect and you're not waiting

[gritty basin]

Berch — 12.04.2024 0:54
I've refreshed your ban to try and speed it up, try again shortly and let me know

[noble terrace]

You have not waited 15 minutes.

[gritty basin]

can u just refresh my ban

[noble terrace]

Your ban expired and you tried to connect 8 minutes later. Then you tried again 8 minutes after that.

We are literally telling you what you have to do

And you are not doing it

Stop trying to connect

[ocean thistle]

¯_(ツ)_/¯

[noble terrace]

Set a timer on your phone for 15 minutes

[modest crag]

HOW CAN I REPORT A CHEATER

[gritty basin]

can u just refresh my ban?

[noble terrace]

I'm about to mute you lol

[gritty basin]

is it hard to do or what

[boreal thistle]

!report

[marble mantle]

Hey, @modest crag

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Your ban already expired

There is nothing to refresh

Stop trying to connect

FOR 15 MINUTES

[gritty basin]

refresh should help me, it helped me 2 times

i was waiting for 45+ minutes when i got banned 3 weeks ago

[noble terrace]

STOP TRYING TO CONNECT FOR 15 MINUTES

AND THEN TRY AGAIN

[gritty basin]

xd

[gritty basin]

chill brotha chill chill

[gritty basin]

chill little bro just refresh my ban thats all

[noble terrace]

You're timed out now

For asking the same question

And expecting a different answer

[modern wharf]

I didn't cheat but I was HACKINGhttps://steamcommunity.com/profiles/76561199187366971/

[noble terrace]

Wait 15 minutes

[hexed flame]

герка злой

[boreal thistle]

!appeal

[marble mantle]

Hey, @modern wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal falcon]

Can you help me see what's wrong?

[latent scroll]

how can I report?

[boreal thistle]

Did you get banned or trying to report a cheater?

[boreal thistle]

!report

[marble mantle]

Hey, @latent scroll

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[modern wharf]

I have complained in.co for two days

[modest crag]

#96a292 TICKET

[boreal thistle]

you have to be patient making more tickets wont help.

[boreal thistle]

You have to be patient.

[modern wharf]

I want to play games🥹

[boreal thistle]

Did you get banned?

[modern wharf]

yes

https://steamcommunity.com/profiles/76561199187366971/

I really didn't cheat and can be checked

I have skin and VIP

[boreal thistle]

All you can do i wait for admin to answer you appeal. The standard response time is 1-3 business days but i can be more or less.

[modern wharf]

How can I cheat when I'm so bad at it

My home is gone

[modest crag]

I JUST wana play bro

[modern wharf]

I've been waiting for two days

[long crag]

i need a admin inj support

[modern wharf]

So do I

[noble terrace]

Your situation should be fixed. Wait 10 minutes and then try to connect.

[boreal thistle]

!appeal

[marble mantle]

Hey, @long crag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern wharf]

Mine?@noble terrace

[noble terrace]

Yes

[modern wharf]

Thank you for being my gods

[boreal thistle]

May the Gods be with you.

[quaint patrol]

She is my god too

[bleak marten]

https://steamcommunity.com/profiles/76561199168206517/ This person disguised themselves as an administrator to defraud my account,

[boreal thistle]

We are aware of the issue all you can do i report to steam.

[bleak marten]

Almost stole my account😫

[boreal thistle]

!appeal

[marble mantle]

Hey, @boreal thistle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tender anchor]

!appeal

[marble mantle]

Hey, @tender anchor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

Type your friends steam id please.

And go make a appeal.

The friend that got banned for VPN.

[tender anchor]

Okay, I created two ticket. Cause, they don’t have Discord

Our two teammates got VPN banned

[golden basalt]

it says that after i try to connect

[boreal thistle]

@stiff widget

[golden basalt]

?

what dose it mean?

[boreal thistle]

It means to come to discord and wait for prodigy

[golden basalt]

oh ok

[golden basalt]

what do i wait for?

[boreal thistle]

You cant connect to the server right?

[golden basalt]

yeah it connect and leaves right after

[boreal thistle]

do you know when you got banned?

[golden basalt]

did i get banned?

hahahah why

[raven mist]

Just dm @stiff widget

He"ll explain

[golden basalt]

ok

[boreal thistle]

Yup you can do that.

[proud phoenix]

yo why the ban?

[boreal thistle]

!appeal

[marble mantle]

Hey, @proud phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[covert sierra]

what would be the message if i want to invite #2 Lir?

[raven mist]

i believe its /clan list 2

[covert sierra]

nope

[raven mist]

Try /clan invite "Lir"

also not working? 😄

[covert sierra]

nope

[boreal thistle]

/clan invite "Lir" 2

[covert sierra]

not working

[raven mist]

try /clan invite 2

lets try em all

[covert sierra]

nope

[desert schooner]

admin

[covert sierra]

im pretty sure i tried everything

[raven mist]

Well, its been way to long for me lol

[covert sierra]

wont be suprised if its bugged

[boreal thistle]

What do you need help with?

[desert schooner]

is hacker

plese

[boreal thistle]

!report

[marble mantle]

Hey, @desert schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

One last shot /clan invite list 2

[desert schooner]

Please check. Thank you

[boreal thistle]

Make a ticket on our website or in game and we will.

[covert sierra]

nope, thanks for trying tho

[hazy tendon]

does rostoria eu long wipe blueprints on forcewipes????

[boreal thistle]

Yes

[desert schooner]

@boreal thistle ok thank you sir

Ticket #b4d9e8

[normal token]

how do a ticket pls

[glacial wigeon]

help admins

[normal token]

i need explication

they can llot me in safe zone

admins pls

[lyric basalt]

!ticket

[marble mantle]

Hey, @normal token

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal token]

!ticket

[marble mantle]

Hey, @normal token

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glacial wigeon]

@subtle cape check my ticket

[neat plaza]

I JUST DID 1H OF WAITING TO GET KICKBANNED FOR HACKING, wtf is this bs

[wispy dirge]

!appeal Please create an appeal for our admins to review.

[marble mantle]

Hey, @neat plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat plaza]

when I've the most clean pc lol

[proud phoenix]

yo am i gonna get unbanned or what, im glad you guys ban hackers but how many you gonna ban that arent hacking.

[boreal thistle]

!appeal

[marble mantle]

Hey, @proud phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud phoenix]

already filled this in

crazy

[boreal thistle]

Then you have to wait.

[proud phoenix]

im ngl no disrespect but this some bs

[neat plaza]

gotta wait another fking hour now to see if I can log its bs

any mod here ????

[boreal thistle]

What do you need help with?

[neat plaza]

I just did 88 players waiting list for an hour and didnt log in

cus some hacking shit thats not real

so fix it and let me join lol

I m going mad that I wasted 1h for this

[boreal thistle]

I am sorry but i dont understand what you mean.

[raven mist]

Appeal and wait like anyone else

[neat plaza]

this bs

neverr had kicked for hacking in 4 years

[lyric basalt]

!steamid

[marble mantle]

Hey, @neat plaza

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat plaza]

76561198966563726

[lyric basalt]

Should be fixed, wait 15 minutes and then try to connect

[neat plaza]

I m already in waiting, 65 out 92

but still another 40 to maybe log in? like, I wait now but we know I log in or not?

cus prob u can just let me join directlz u know

btw for this bs its alreadz 1h and 52 minutes I m trying to play on this server , just u know

[lyric basalt]

well I cant skip you

[neat plaza]

hard to believe this isnt possible lol

[raven mist]

It is possible, they just wont. So be patient and call yourself lucky your appeal was almost instant

[neat plaza]

thanks for let me waste 2 hours

[low ether]

i need help

[raven mist]

Be a little bit more specific 😄

[lyric basalt]

!appeal

[marble mantle]

Hey, @low ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low ether]

i just got doorcamped byt a kid named Panda for an hour and added him to team for 1 second because ha had no team and then immidiately kicked him and me and my teammate reported him for hacking and we just git banned for association

can iu talk to an admin i have clips

i would like to talk to an admin

[heavy fractal]

A man named Rustoria.co✪ Zerkees wrote to me and asked if I could vote for the new twitch drop skin and send me the link. Is this a scam?

[raven mist]

It is a scam indeed

[lyric basalt]

Discord seems to be broken atm but will drag you when it fixes

[low ether]

thank you

can you drag my teammate woke aswell

discord seems to be up

[lyric basalt]

Not for me

[low ether]

thats my bad, it said "voice Connected" for me for a bit

[broken aspen]

ye its a discord problem currently

[paper widget]

when u ban apeal how do i know if im unbanned or not

[lyric basalt]

You and your teammate should be unbanned in like 10 minutes

[marble mantle]

Hey, @zinc jolt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[low ether]

is discord working now marzy?

[hearty fulcrum]

@zinc jolt please do not call out rulebreakers anywhere.

[low ether]

thank you\

[hearty fulcrum]

if you sign in to steam on the official site where you appealed, you should be able to see the status (Pending/Approved/Denied) https://rustoria.co/support

[astral orbit]

I am a normal user, how can i fix the vpn/proxy thing?

[hearty fulcrum]

what do you mean by fix? have you been banned?

[dawn zealot]

The Rustoria EU Main server kicked me without me having anything to do with it and now I have the entire queue again, what can I do?

[astral orbit]

Nope not banned, just shows up

[hearty fulcrum]

what was your disconnect message?

[astral orbit]

Disallowed vpn/proxy service

[dawn zealot]

I didn't get any message, it kicked me off the server

[paper widget]

@hearty fulcrum https://open.spotify.com/playlist/349Rly1oWJcRoKr5VyIyng?si=5e324a6ffb504ed3 rate my playlist

[astral orbit]

Wait, i got in😂

My bad for now, sorry all

[hearty fulcrum]

ah, i think you will have to turn it off to join the server

oh i see!

[dawn zealot]

I just kicked myself and that's it, I didn't get any message

[paper widget]

rate my playlist cloudie

[astral orbit]

I got no proxys or vpns, but i got in to a server. So far so good. I’ll complain when needed 😁

[paper widget]

[hearty fulcrum]

it sounds like it was a normal "Timed out" error or something similar. we do not offer queue protection, so unfortunately, you will have to wait again

[low ether]

hey marzie it still says im banned for a week

[hearty fulcrum]

go to #general if you do not need support regarding our servers

[dawn zealot]

But he kicked me without me having anything to do with it, it seems totally unfair to me, I was farming and my kick

[paper widget]

wow

[hearty fulcrum]

no one kicked you out of the server. we do not kick players out of the queue/server unless they are breaking the rules. there are disconnection errors within the game that occur, and sometimes it is the player's connection or PC. but we do not kick players for no reason.

[dawn zealot]

I know you don't kick people, but it seems very unfair to me to have to wait in line again

[hearty fulcrum]

i understand how you feel, but this is not something we can correct as it was not caused by the server and we do not offer queue protection.

[sage fossil]

support?

[round silo]

is there a way an admin can help my player get unstuck

[sage fossil]

any admins on rustoria us mini?

[gloomy sparrow]

If you explain your issue here then you are more likely to get helped faster 🙂

[sage fossil]

just was wondering if any admins can review any of the f7 reports

[minor temple]

We review Tickets. Which you can create on the server using /ticket or on our website 🙂

https://rustoria.co/support

[gray kindle]

L Kitty I just got banned on US long by you and it said to come here?

[minor temple]

#368790610783764480 if you could please join we can have a chat

[vernal ruin]

can i refund my vip i bought 1 month and i used 2 das only and i cant play rest of the month

[naive kindle]

Unfortunately it's not refundable if used, even if only for 2 days.

[wise shoal]

@blissful herald

you said come discord or something

[wise shoal]

i was told to come to discord, ive been offline for like 12 hours, what do i do

im in waiting for support

[gloomy sparrow]

Please dm Skyline with your steamid

[wise shoal]

are they the only one able to help me with this

I was offline when this occurred

[blissful herald]

!steamID

[marble mantle]

Hey, @wise shoal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wise shoal]

I dm'd you it

[blissful herald]

post it here

[wise shoal]

No worries apologies

76561198989457261

My base got split by a zerg yesterday and i alt f4'd immediately ngl, then logged on today and saw that

[blissful herald]

join voice channel please - Waiting for support

[wise shoal]

im in

[analog quiver]

<@&274971100184576010> waiting

[lyric basalt]

waiting for what

[analog quiver]

a cheater got banned but not his group i dont understand

i want to verify with you

[round rivet]

quick question, been ~3 days since I and another person were false banned by EAC and unbanned in less than 24 hours. They got unbanned from toria, and my ticket is still pending. Anything I need to do or can anyone help?

[toxic shard]

Just need for the admin in charge to review it, one missinformation : a lot of the 3d bans from EAC are not false ban but a warning, something sketchy or irregularities

[low ether]

Marzy can i talmk to you about omeone who is blatantly cheating

[lyric basalt]

!ticket

[low ether]

holy shit i cant spell

[marble mantle]

Hey, @low ether

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

We are not taking reports from Discord

[low ether]

i gotta tal to you though

this kid has been cheating for 4 years and i know him

[earnest mauve]

for the love of god, chat mod to no bps eu 10x pls, literally 0 english in chat just turkish

[atomic monolith]

can sm1 look at my ticket pls

[tender perch]

and he is the best player in the world

[lyric basalt]

Wait for response on your ticket

and don't call them out in chat

[tame zodiac]

Is forcewipe the same time with us and eu

This mf

You should have got hacked for banned and not banned for cheating

[toxic shard]

"hacked for banned" ?

Keep this words out of here

[hearty fulcrum]

!force

[marble mantle]

Hey, @hearty fulcrum

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1714672800:F> (your local time) is the time of the next force wipe and it will happen <t:1714672800:R>.

[hearty fulcrum]

yes, you can check above in the bot message for the time

in your local timezone

[toxic shard]

Still not the place for this kind of word

[hearty fulcrum]

and there is no need for racism.

[toxic shard]

see you in 6h

[tender perch]

s

banned timmy is very obvius

one shoot one dead

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @dreamy field

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Please dont call potential rulebreakers out in chat

[tender perch]

banned timmy eu small cheating

[gloomy sparrow]

!report

[marble mantle]

Hey, @tender perch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[round rivet]

I mean I was banned for less than 24 hours then unbanned almost immeditely, same for the dude that it happened to, which was gecko. we both woke up to it being revereted. ||made sure to tap the bell at the desk on my ticket 🙂||

woke up at 2pm the following day and was unbanned. the other dude was playing on a literal macbook as if he could cheat on it 💀

[tender perch]

!report

[marble mantle]

Hey, @tender perch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near shore]

i got falsely muted on 10x EU rustoria no BP's

for absolutely no reason

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @near shore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @near shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near shore]

i got FALSELY muted for 10 minutes, manually by a chat mod, whoever muted me falsely muted me

[past solar]

I need help

[boreal thistle]

You can report that please make a ticket.

[boreal thistle]

!report

[marble mantle]

Hey, @near shore

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal thistle]

Help with what?

[past solar]

i got banned for no reason , " playing with hacker" who the fuck was hacker

[echo talon]

how can i report in discord

[boreal thistle]

!appeal

[marble mantle]

Hey, @past solar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

!report

[marble mantle]

Hey, @echo talon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal thistle]

You cant you have to do it via the website.

[gloomy sparrow]

Instructions listed here: #support message

[near shore]

yeah, i just made a ticket

@gloomy sparrow whoever muted me for absolutely no reason please have a word with this person, made a ticket, this is ridiculous

[boreal thistle]

@echo talon Please dont callout cheaters anywhere use our reporting system.

[echo talon]

my bad got frustarated

[tender perch]

omg timmy is very obviously he is cheater bro wtf

onw shoot one headshot all time

[past solar]

Any admin that can talk 2 minutes in private

please?

any <@&274971100184576010>

can talk a bit?

[lyric basalt]

Feel free to Dm me

[boreal thistle]

!report

[marble mantle]

Hey, @tender perch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen tapir]

its been 210 days since my gameban how can i get unbanned

<@&274971100184576010>

[true belfry]

!appeal

[marble mantle]

Hey, @keen tapir

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[simple fern]

me and my teammate are looking for a 3rd for a trio must be 15+

[light summit]

#looking-for-group

[celest gyro]

support plez

[light summit]

what do you need help with?

[simple fern]

mb wrong channel

[celest gyro]

my firend

got ban on us small but he dident cheat

he tell me that the server restart

and he got ban

wh at can he do

[light summit]

!appeal - would you please tell your friend to make a ticket

[marble mantle]

Hey, @celest gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[celest gyro]

how

to make tichet?

[light summit]

it's linked in my response above 🙂 go to https://rustoria.co/support/appeal and make a ticket to appeal his ban. an admin will look into it as soon as they can

[celest gyro]

okok

thank u

[fallen bolt]

Hello i made an appeal like an hour ago when will i get a response?

[light summit]

the standard response time is 1-3 business days

[fallen bolt]

ohh.... ok thank you

[light summit]

no worries 🙂

[half mortar]

my whole group just got banned on a server our neighbour was a hacker how do i appeal

[marble mantle]

Hey, @half mortar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[half mortar]

ok ty

[vapid sand]

How do i Link my steam account to my steam account lol

[sacred flower]

helklo just made a ban apple can someone please look at it

[golden aurora]

HACKER IN US SMALL

[marble mantle]

Hey, @golden aurora

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @vapid sand

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[daring field]

@fringe tree yo buddy whats goin on u havent glazed in 2 days? this is wild @near halo

[keen relic]

bro unnmute me please

i need to talk shit to the raiders bro

[whole lily]

@raven bison yo my buddy just got put into a que again after dcing can you do anything abt it

[raven bison]

Unfortunately no

[whole lily]

all good

[keen relic]

unmute me ps

[thin plover]

no

your mute is staying

[keen sable]

HELLO i have to talk with mumu

[lilac nova]

Could you please join #368790610783764480

[proud kraken]

lag on us main vanilla

not my system or my internet so pretty sure its the server or potentially a cheater that has been fly hacking my team the last 3 hours lol

need help as soon as possible please

[raven bison]

@proud kraken DM me

[maiden vessel]

@raven bison

[vapid sand]

?

[maiden vessel]

<@&274971100184576010> how long is wait time?

[raven bison]

For?

[torn heart]

for what

[maiden vessel]

ticket appeals

[torn heart]

1-3 business days

[maiden vessel]

is that dead serious

[torn heart]

yes

[maiden vessel]

😭

[maiden vessel]

so i wont get a response until monday at the earliest?

[torn heart]

It's possible to get one on the weekend, depends on if your banning admin is around or not, we use business terms as some of us are busy on weekends some aren't.

[maiden vessel]

yea that makes sense, am i able to find out who my banning admin was?

[torn heart]

sadly no, we don't provide that info publically

[maiden vessel]

alright sounds good, will i receive a message or something when it is read?

[torn heart]

you will get a message back on the same place you made your appeal once it's reviewed

[fringe tree]

👍

[wraith jasper]

i waited my ban and im not unbanned

[rugged python]

^ samee

[plain geyser]

any admin？

can someone admin help me check if i am vpn banned？

@torn heart

@lilac nova look dm

[fringe tree]

#network-support-old

upon entering the server it should be able to give you insight as to why

[hearty fulcrum]

!steamid

[marble mantle]

Hey, @hearty fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

please send your steam ID's here, and if someone is around, they can check for you
@wraith jasper @rugged python @plain geyser

[plain geyser]

76561198973071983 here

help me check plz

[rugged python]

76561199041453934

[near halo]

admins

anyHELP????

[hearty fulcrum]

!report - please do not call out rulebreakers in chat

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

instead, create a ticket to inform our admins

please refer to my above messages

@eternal haven

[eternal haven]

Thank you

[umbral dust]

why is the companion app feature disabled?

[raven bison]

How is it now?

[umbral dust]

thanks its enabled again

[undone oxide]

How do I appeal

[abstract frost]

!appeal

[marble mantle]

Hey, @undone oxide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lost sedge]

YO I WAS BAN FROM A RUSTORIA LIKE 2 YEARS AGO FOR NOTHING IT WAS A 5X CAN I GET MY BAN OFF PLESE I WAS NOT CHEATING OR DOING ANYTHING

[remote marten]

Please make an appeal

Writing in caps doesn’t help solve your problem

[lost sedge]

i just had it on and how do i appeal

[abstract frost]

!appeal

[marble mantle]

Hey, @lost sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lost sedge]

ok i mad my appeal

[plain geyser]

@raven bison can you help me check my account ，i have appeal for2 days but No one check my appeal

76561198973071983

[raven bison]

You can play now @plain geyser

[coarse dirge]

hello guys, I got banned playing with hacker "1 day ago" I wasn't even playing 1 day ago on your servers?... Can somebody look at Appeal #5c8b1a please it is the second Appeal I made, first one was granted this time I got banned for "Playing with hacker" while not even playing on rustoria ._.

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[kind vault]

where he at?

[hearty fulcrum]

please do not call out rulebreakers. instead, please create a ticket to report them. @vapid quiver@near halo

[hearty fulcrum]

^^^ @kind vault@golden aurora

[golden aurora]

ok

[sharp flame]

<@&274971100184576010> <@&393554009799000064> AM I EVER GONNA GET HELP OR LIKE WHATS GOING ON????

[glossy herald]

smdh this game is wild

[hearty fulcrum]

hey, if you let us know what you'd like to get help with, we may be able to help. what can we help you with?

[sharp flame]

I GOT BANNED FOR CHEATER JOINING MY TEAM WHEN I WAS OFFLINE

LIKE HOW DO I EVEN GET BANNED FOR THAT

[civic lagoon]

I also need help, I have a false ban for hacking

[sharp flame]

yea we aint getting help

the admins r shit

[hard lynx]

you need to submit an appeal on their website

[sharp flame]

been did that

[hard lynx]

how long have you waited?

[sharp flame]

2 days ago

[hard lynx]

mm. been 24 hrs for me but I'll chill until I get an answer.

[fringe tree]

1-3 business days until then best of luck

[hard lynx]

I get the frustration but patience and respect is key. Don't be smack talking the people you're trying to get help from. It looks childish

[civic lagoon]

!appeal

[marble mantle]

Hey, @civic lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hard lynx]

Pretty pissed myself about the false ban I have but things run its course

[fringe tree]

I mean coming in here screaming for help and pinging everyone won’t get you anywhere

[sharp flame]

tbh shouldnt of got banned in the first place thats what im mad abt

[fringe tree]

As anyone should, but there is a process. Understand that these guys are human

[hearty fulcrum]

if you have already submitted an appeal, you can check the status by signing in at https://rustorial.co/support

[hard lynx]

shoot, the one that triggered kicks for me took place 42 months ago on some random 5x that I played on for less than a day and was accused of cheating despite getting melted by neighbors. It also apparently hurt me when I was getting back into the game last year and got autokicked by Stevious 2x after spending 15 minutes barrel farming

[civic lagoon]

@red prairie please help me I have the same problem last time

[hearty fulcrum]

if the appeal is still pending, you will have to wait for the admin to respond. please keep in mind that appeals can take an average of 1-3 business days.

[sharp flame]

what are business days for rust mods

1-5am on mondays and thursdays

[fringe tree]

what

[hearty fulcrum]

feel free to google what business days means

if you do not need support yourself, please head to #general

[sharp flame]

feel free to unban me cuz im not cheating with 3200 hours

delusional fucks

[fringe tree]

this won’t get you anywhere, good luck though buddy :D

[sharp flame]

Eternal bro stfu ur cooked in life get a grip get a job and get outside

[hard lynx]

Kole this game is rated M, you sure you aren't younger than 18?

[fringe tree]

I would suggest we take this to general, but yeah I doubt he’s 18. Just here to get some attention and remain ignorant 📉

[hearty fulcrum]

keep the #support channel for support requests only please.

head to #general or it will result in a mute, thank you.

[sharp flame]

nah im not sure abt my age actually let me try to find my birth certificate

[sharp flame]

i just want a unban bro and yes some attention on my ticket would be awesome

[hearty fulcrum]

that is not a staff member. also, i hear your frustration about your request for support being left unanswered. you are entitled to request for support, but we would appreciate if you could try to understand that admins are busy people with many in-game and real-life responsibilities. being rude in the #support channel is not the right approach to get your support requests heard and answered.

[kind vault]

I have sumbitted a ticket

please another cheater

i have vide proof

\

[plucky juniper]

Hello, I was falsely banned on Rustoria Small again... This is the 2nd time and I'm a premium customer - please look into: https://steamcommunity.com/profiles/76561198256438722/

<@&274971100184576010> please

I am a paying customer

[tender perch]

this is a joke

a cheater raid me

omg we open 20 tickets and not banned

[plucky juniper]

It is a friday night, please be patient

[raven mist]

Do you use a vpn?

[raven mist]

Did you f7 or /ticket?

[civic lagoon]

please help me

[raven mist]

Give them some more context

[civic lagoon]

Appeal #9a8fb1

This afternoon, as usual, I logged into Rust on my favorite server and was kicked due to hacking, at that moment a message appeared in the upper left corner about the absence of a prefab.
For your information, yesterday I played normally without any problems, I hope for your quick help.

[raven mist]

If its an appeal you gotta wait sir

[civic lagoon]

ok

[ionic canopy]

hey I just reported someone and got this,

[hollow agate]

@raven mist help @civic lagoon my friend

Pls

[lyric basalt]

Are you trying to add a video in your ticket ?

[ionic canopy]

yes

[ionic canopy]

I added 2

[lyric basalt]

You will need to upload those vids to streamable or youtube as seems like they are bigger than limit

[ionic canopy]

oh dang okay

[coarse dirge]

Appeal #5c8b1a, can somebody look at it? -_-

[civic lagoon]

@lyric basalt please help me

[lyric basalt]

you need to wait for reply on your appeal

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic lagoon]

got it

[coarse dirge]

that is very frustrating when i just got unbanned and got banned again while not even playing on rustoria 😐

[ionic canopy]

Quick attention to this would be greatly appreciated <3 Ticket #973b7c

[rain drum]

how do i get a vip on dc? I purchased a VIP in EU main

[shy remnant]

!link

[marble mantle]

Hey, @rain drum

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[quick bluff]

eu main full lag

[shy remnant]

Aware of that, devs has been pinged

[rain drum]

Thanks <#

❤️

[paper python]

How do i fix too many connections from this ip?

[quick bluff]

EU MAIN LAGGING.... AGAIN!

[bright totem]

i keep getting kicked for hacking im not hacking why is this happening

[civic lagoon]

me too

on EU main

[minor temple]

!steamid

[marble mantle]

Hey, @bright totem

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

eu MAIN crash every fucking TIME

[quick bluff]

momo don talk

dont

[near halo]

slayer💀

donator💀

[bright totem]

76561199049551268

[manic crater]

fix the damn eu main server

[quick bluff]

donator means vip idiot

[runic sequoia]

is there a way to get a VIP refund lmao cuz the server is shit

[near halo]

NO SHIT SHERLOCK

[civic lagoon]

Thanks for help

[boreal thistle]

!viphelp

[marble mantle]

Hey, @runic sequoia

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[kind imp]

Hey uhmmm

I am being kind of bombarded with someone on steam that claims to be an admin

Wanting me to vote on some future skins...

[raven mist]

Block and ignore

Its a scam

[blissful herald]

#announcements message

[slender belfry]

Hey, why server kicked me for hacking?

[boreal thistle]

!appeal

[marble mantle]

Hey, @slender belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river path]

Eu main two cheater raiding base at s14 bottom rightt

name coresa

[scarlet adder]

!report

[marble mantle]

Hey, @river path

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heady ember]

wtf is this

[lyric basalt]

Its scam

Report him to steam and block

[heady ember]

his account is lvl 20

i got another one once

[void mica]

I was banned for hacking and I was playing without software help me

28

[torn pine]

!appeal

[marble mantle]

Hey, @void mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void mica]

!appeal

[marble mantle]

Hey, @void mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gaunt granite]

!appeal

[marble mantle]

Hey, @gaunt granite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow dawn]

guys, check please ticket-7116! HOPE!

[boreal thistle]

Unfortunately you have to be patient. Admins deal with tickets as they come.

[placid rune]

got a guy here claiming to be rustoria admin not sure if u guys want his 64 for a ban? messaging me on steam

[gloomy sparrow]

Nothing we can do about that i'm afraid please block and report them to steam you can read more about it here : #announcements message

[tawny pollen]

are u able to send me the steam link from my team mate who is game banned

[half mortar]

our whole group just got banned because we teamed with a guy called nacho cheese or something like that we had no idea he was cheating because he died so many times and we are all perma banned. our group is roleplayers and stoners and we have no history with this guy. so we lost all 2 days worth of progression because we were nice to someone. how long will the appeal take? and has our base been blown up?

[subtle cape]

Appeals usually take 1-3 business days, I highly doubt that the bans are permanent, but not saying for sure.

[half mortar]

ok thank you for reply

[thorn topaz]

Is walling in Outpost against Server Rules?

[hushed copper]

is there even admins on these servers?

[fringe tree]

Yes

[fringe tree]

There is one a few messages above

But yes, there are different forms of staff that exist

[willow sorrel]

how can i open a ticket cause of cheater?

[hushed copper]

doesnt work lad

[upper reef]

Does anyone know how to fix this? vpn disabled

Disconnected: Kicked: ISP blocked: attemping to use a ISP as a VPN is not allowed

[thorn topaz]

Well then can we get an admin to remove all the walls around Outpost on US Medium? Ticket has been submitted

the entire outpost is Walled in with turrets surrounding the entirety of it. Craziness

[near halo]

We knocked out the gunship, but his box and wreckage were gone.

So I guess the admin should compensate us

[subtle cape]

Make a /ticket, and I'll look at it in a second

[near halo]

Is there an administrator online?

Why didn't the helicopter gunship I hit have boxes, not even wreckage, I hope the administrators can compensate us

[fringe tree]

As they're an official server, they can't intervene with the gameplay. Unfortunately, you won't be able to get compensated for the attack helicopter

[near halo]

ok

The box is stuck underground

[spark lynx]

hacking in eu main since 2 hours

[fringe tree]

/ticket

[marble mantle]

Hey, @spark lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spark lynx]

see eveythink

[fringe tree]

Hope he gets taken care of, wishing you the best

[spark lynx]

tpre aim and prefire everytime

and a looooot of head shoot

look he's steam profile

[subtle cape]

Make a ticket and well look at it asap

[thin plover]

I deleted the message, avoid calling out people in public chat please

[spark lynx]

done

yeah

[thin plover]

Tickets is much easier since only admins can see it

[spark lynx]

rep on steam, f7 reporet, reportr on your website to

spect this men he shoot at 300 m in the night without nvg's

don't have time to peek he instant head shoot

you can come from everyside u whant he see u

[alpine panther]

Too many connection from this ip How long ?

[desert flume]

<@&274971100184576010> i should have gotten unbanned today but i still have my ban what should i do

[torn heart]

dont spam connect give it 15 mins

[desert flume]

ok

thank you

[thorn topaz]

Ticket 520074

[woeful trench]

@subtle cape

[subtle cape]

https://discord.com/channels/274965952116817920/368790610783764480

[elder trellis]

any admin free

can review my appeal

[boreal thistle]

Standard wait time for appeals are 1-3 business days. I

[thorn topaz]

So Asipi, do you all not remove all the walls around Outpost?

[alpine panther]

Any <@&274971100184576010>

[boreal thistle]

Is the outpost walled off?

[thorn topaz]

lol yeah. You are not getting in unless you parachute from mountain, fly, or have armored car

[boreal thistle]

What serveR?

[thorn topaz]

Silenced Bolty turrets and walls surrounding entire outpost

[brazen ingot]

crazy

[thorn topaz]

US Medium, but Asdipi already talked to the culprit

[boreal dagger]

who wanna play

[boreal thistle]

https://discord.com/channels/274965952116817920/396381129260662785

[boreal dagger]

bro i have a Invisible Players Glitch

[hollow dawn]

ticket-7116, check please

[boreal thistle]

We deal with tickets as they come, you will have to be patient.

[wooden dawn]

an error occurs when logging in to the server
banned HACKING

HEEELP

[tardy bough]

Am I logging into your server writing Hacking? What to do?

[thorny dune]

!steamid

[marble mantle]

Hey, @wooden dawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wooden dawn]

76561199223314307

[thorny dune]

Thank you, this should now be solved and you can now connect

[wooden dawn]

okey

[thorny dune]

!steamid

[marble mantle]

Hey, @tardy bough

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tardy bough]

76561199553642637

[thorny dune]

This should now also be fixed and you can reconnect

[tardy bough]

thanks

[past solar]

I did a ban appeal , shouldn't i get a reponse? i just got denied

[boreal thistle]

How long is the ban?

[exotic forum]

I am disconnected from the server, the reason is hacking, what should I do?

Steam ID 64: 76561198871043802

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @exotic forum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grim compass]

yo i found cheater on 2x vanila i have proof

[marble mantle]

Hey, @grim compass

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wanton jewel]

I would like your help with my VIP payment because I want to cancel it and I can't do it on the website. I want VIP on another of your servers, but I can't cancel the one I have. can you help me? Sorry for my Google English, I'm still studying your language.

[plucky juniper]

Hello, I'm a VIP customer & I have been falsey banned on Rustoria Small. Banned for: HACKING

I have never used hacks, please look into. My Steam: https://steamcommunity.com/profiles/76561198256438722/

[subtle cape]

!cancel

[marble mantle]

Hey, @wanton jewel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[subtle cape]

If that doesn't work head over to #payment-support

[plucky juniper]

Submitted a request via Support website.

[hearty fulcrum]

hello, have you written an appeal yet? https://rustoria.co/support/appeal

[hearty fulcrum]

sorry, i just saw this. please wait for the admin to view the request. they will make a decision when they are available

[lucid berry]

how to off autodoors

[hearty fulcrum]

/ad in chat

[plucky juniper]

No worries, thank you

Just looking to play Rust with my friends

[radiant sorrel]

/ticket

[marble mantle]

Hey, @radiant sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gleaming leaf]

um so like i was told to come here

[toxic shard]

@blissful herald

[vital merlin]

76561199581869550

[sturdy prawn]

??

[tired juniper]

this id its cheaters he fly and we are live and we have clip for it

[sturdy prawn]

make a ticket and attach the clip

someone or myself will get onto it 🙂

@vital merlin please join support voice

[jovial adder]

76561199581869550

i need support

[gloomy sparrow]

What kind of support?

[jovial adder]

cheater report with clip

[marble mantle]

Hey, @jovial adder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jovial adder]

i have opend ticket 20min no reply

[sturdy prawn]

please join voice support again

[jovial adder]

yes

[sly tapir]

how to unlink discord

[marble mantle]

Hey, @sly tapir

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[tacit garnet]

Hello, my unban appeal was accepted but after waiting all day it still shows that I am banned, please someone check it

appeal bb8611

https://cdn.discordapp.com/attachments/1081716585326198827/1233906486539976755/image.png?ex=662ecc77&is=662d7af7&hm=fab1c59a1ec52f2c50a2e24232369c3f3c0b8d92988ecc1e8320e56c12dcc601&

[deft storm]

Any Admins available? Got a question regarding 10X EU

Or maybe ma boy Ryan or Hoppel, you might have an answer xd

Regarding starter kit on 10x EU. What is it called? Because my mate has used "/pref" on it, and hes STILL after a lot of changes on the kit spawning with bow and metal tools XD
What's it called so he can do "/pref" on it and reset xd

The kit you spawn with

The reason he spawns with the old shit is because when a skin is changed on it, then it stays even though you make changes to the kit

[sacred leaf]

hey anyone can help me i got someone being racist and stuff i got that all on record

[deft storm]

make ticket (on support website) :)

rustoria.co/tickets

[paper widget]

how do i see if they responded to my ticket

[sacred leaf]

bro ive made a ticket like 10 15 min ago and they havent responded

[toxic shard]

let's work with some hypothesis : we have only your ticket but are on another server, how long do we need to see your ticket and connect to a new server ?

(we rarely only have 1 ticket open)

[dry idol]

Please look at the ticket, I've been waiting for 3 days. Appeal #266bf4

[slender heart]

Is there someone I can DM to see if I am allowed to play on rustoria servers?

[toxic shard]

https://rustoria.co/rules

[gleaming leaf]

@blissful herald you keep disconnecting me why

[remote marten]

He will message you soon please wait for his response

[gleaming leaf]

its been like 2 hours