#support

1 messages · Page 475 of 1

mild epoch
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I have 7500+ hours in Rust, it should be about 30 seconds to look at him and ban

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I understand there's a line though, thanks for the response.

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That server has been incredibly laggy for two wipes in a row now as well btw.

amber pasture
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i got banned for hacking whilst i was offline

shy remnant
marble mantleBOT
amber pasture
#

76561199651360333

shy remnant
#

It should be solved

amber pasture
#

alr can u unban my boys aswell

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i think the whole clan got banned bc of my freind with 5.5k hrs i got clips to show hes a legit player

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proof here

limber moth
#

hi please tell me when I will be unbanned

steady rampart
#

how to report cheater

gloomy sparrow
marble mantleBOT
#

Hey, @steady rampart

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tacit garnet
#

hello, i wanted to play on your server Rustoria 10x eu for the first time but i was kicked from the server due to hacking please help me with it becouse i want to play with my friends on it

on the website when i was creating appeal is says that i am banned for 10x us and i have never played there

please check it, there must have been some mistake

#

steamid:76561199584488370

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and on appeal is written i was banned 12 months ago but im new in rust

shy remnant
limber moth
#

I have already filed an appeal

shy remnant
limber moth
#

wow thank you very much

pseudo parcel
#

@shy remnant hi

#

There are a few people who introduce you as themselves on Steam and they are trying to get people to the site with an excuse such as skin voting.

pseudo parcel
#

I guess people's accounts are stolen when the link is clicked. I have photos, but I think I'm not allowed to post them here. How can I get them to you?

tacit garnet
pseudo parcel
#

❤️

shy remnant
shy remnant
tacit garnet
pseudo raft
#

If I buy a new rust account with all the twitch drops but 0 hours game time would I get banned?

true belfry
shy remnant
pseudo raft
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No ban evading / cheating going on here. I just want the twitch drops / charity skins I missed !

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I was just wondering since I have 8K hours and it always looks sus for someone with no game time playing good

onyx venture
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rustoria br long is lagginf again, can u check plese admin ?

silk knot
#

@everyone guda

gloomy sparrow
tacit garnet
marble mantleBOT
#

Hey, @tacit garnet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

granite gate
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Feel like i found a bug on the site

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when reporting ive tried to make 1 report for 6 times now in the past 2 hours

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and it just wont come through.

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unless im spamming you guys and it is coming through which would be my bad.

tacit garnet
obsidian tendon
#

!report

marble mantleBOT
#

Hey, @obsidian tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
neat pumice
lunar roost
#

Can I talk to an admin again about my ban?

boreal thistle
granite gate
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ive tried to doing a report 5/6 times now over the past 2 hours it just wont come through?

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Keeps loading added a vid of proof in there is that the reason it wont come through?

lunar roost
boreal thistle
boreal thistle
granite gate
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idk its 5m long it went into the report so yeah...

boreal thistle
granite gate
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will do.

lunar roost
boreal thistle
lunar roost
#

What was the maximum number that could be banned?

boreal thistle
lunar roost
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I can't open a new one and wanted to ask how many issued accounts I have and so on

boreal thistle
lunar roost
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My old main account has been banned for 1 year and I no longer have any plans for other accounts

boreal thistle
lunar roost
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okay

boreal thistle
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you go: Support ticket > Generic ticket > chose server > ban appeal .

lunar roost
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okay thx

lunar roost
boreal thistle
lunar roost
#

can u you see how many accounts i have?

boreal thistle
lunar roost
#

I have no idea how many accounts I have, can you check?

gloomy sparrow
gloomy sparrow
marble mantleBOT
lunar roost
#

76561199487865084

gloomy sparrow
foggy fossil
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Hiya, I was wondering if there is any clarification on the rule set of association. I was playing trio next to a larger 10-14 man team, we got off the server and someone from the larger team let me know they all got banned due to someone in there group getting banned. I opened up a ticket but it was flatly denied without any conversation. I just wanted some clarification as I don't even know the player in that group that was banned (like I have no idea which one it was / what they got banned for)

foggy fossil
boreal thistle
foggy fossil
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And this person couldn't even have access to any of tcs etc..

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So just being on a team ui is enough to get banned off something like this?

boreal thistle
foggy fossil
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And also 30 days does seem quite rough, especially because they could check I had my own base / no access to theres.

foggy fossil
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Because I was not playing with, nor benefitting in any way

boreal thistle
foggy fossil
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Eh the guy logged on after I had left the server completely lol

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It was 3 days after i gave all my shit to them

boreal thistle
foggy fossil
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When I asked the bigger group they told me they got him in and he got banned the same day, the timeline matches up but I guess yeah you can say he was on alt or w/e

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I just wish I could have a conversation on the topic with an admin, considering I have 2k hours alone on rustoria long with zero offenses.

boreal thistle
foggy fossil
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Showed me giving the loot to the other team and telling my teammate we done for the wipe

boreal thistle
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Well i am sorry but there is nothing i can do you could try to open a generic ticket > ban appeal and try to explain your situation again, but i doubt that it would change much.

cloud moss
#

Is an administrator available?

boreal thistle
foggy fossil
cloud moss
marble mantleBOT
#

Hey, @cloud moss

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cloud moss
woeful merlin
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I want to know will be more Latam servers? we need more servers Trio we need a trio server

gloomy sparrow
lunar roost
solid kernel
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could i re-appeal a ban that is 2 years old

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any admins available?

gloomy sparrow
desert hedge
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can any admin loot to this ticket? i think is a easy ban evading ticket> da1a36

gloomy sparrow
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please be patient

desert hedge
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thanks u

river path
#

a

solid kernel
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there's no way to get a second appeal or anything

wheat fiber
#

That's uncomfortably jagex like

crystal raven
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Меня забанило, вот только сейчас

blissful herald
crystal raven
#

я BSD

blissful herald
marble mantleBOT
crystal raven
blissful herald
shell pendant
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hey where can i ban appeal?

gloomy sparrow
marble mantleBOT
#

Hey, @shell pendant

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tender sonnet
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я кильнулся со всей серой в инвенторе в своём дому прибегаю с улицы трупа нет что делать

shell pendant
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hey how do i make a unlink steam acc request?

gloomy sparrow
marble mantleBOT
obsidian tendon
#

!TICKET

marble mantleBOT
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Hey, @obsidian tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

last herald
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Requesting an admin that actually knows rust: Ticket #9ce048. Don't close it. Actually do something for the love of god.

midnight halo
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When joining i get nullreference error and cant join anything after that, anyone had same issue?

wide juniper
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Hey my steam account isn't showing as linked when i do /auth

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i've already signed in on the site, joined the discord, and the steam group

wary flint
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Rustoria website ban-appeal can't find my ban (back from 2016 or something) pls DM

midnight halo
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Do admins really do something?

wary flint
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Patience

upbeat wave
royal trout
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where can i report a player for ban evasion?

upbeat wave
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!report

marble mantleBOT
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Hey, @upbeat wave

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

upbeat wave
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@royal trout ^

midnight halo
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I am trying to continue my session on 10x
but seems like my body is in a bad place or something
and i cant connect to server
When i connect rust client returns bunch of nullreferences
could you teleport my body somewhere?

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If any admins are watching could you please help me out real quick? it will only take 5 minutes

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Ticket will take hours, i really want to play

wispy dirge
midnight halo
#

I think I cant send in this chat.

wispy dirge
marble mantleBOT
#

Hey, @midnight halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

midnight halo
midnight halo
#

its definitely server issue, i deleted all cache files and tried multiple other servers they work fine

wispy dirge
undone kindle
#

!ticket

marble mantleBOT
#

Hey, @undone kindle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

last herald
#

roughly the 15th ticket, can someone pull a finger out their arsehole, cheers lads. Ticket #830e29

boreal thistle
last herald
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Patient mate, try 15 tickets over 3 weeks to get them instantly closed. Pull a finger out lads.

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Actually DO something - Cheers.

tepid robin
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would anyone know a fix for me having to download the map on every new server i join

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any help appreciated 🙏

last herald
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FUCKING DO SOMETHING OR BAN ME SO I DONT HAVE TO PLAY ON THIS SHIT AGAIN

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CHEERS

lyric basalt
last herald
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Cheers lad, the privlevdge of every ticket be closed. Enjoy that

lyric basalt
last herald
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I can also copy paste mate, the amount of closures in rapid suscession is ridiculous... An entire month of reporting a player to continuously get them closed down every 30 minutes, its beyond boring. There is no care within the admin team anymore. The amount of shit I upload in tickets, + combat logs and videos to still tell me they aint cheating. I'm bored now. This is my last wipe here, you all do nothing to help the actual community.

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Also, I never received an appology for an incorrect ban, still awaiting that as well. Customer Service 1/10 this month boys. Kick it up a notch.

west osprey
# last herald I can also copy paste mate, the amount of closures in rapid suscession is ridicu...

You have reported this player multiple times, and multiple times our admin team has reviewed this player with the same result each time. Not just one admin, multiple. Our admins also aren't here to be abused/harassed by our players either. Our team works hard to keep the servers as clean as possible for our players. We do what we can do, obviously just like everything else in life- nothing is perfect, sometimes we don't get there quick enough or maybe the player has toggled. I hope you can understand we're not ignoring or brushing off your reports, there just has not been evidence to say the player you're reporting is cheating.

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Completely your choice to play where you wish, however if you wish to play here and continue to use our ticket system you'll need to show more respect towards the people trying to help you.

lyric basalt
marble mantleBOT
near halo
#

k

lyric basalt
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Send your steamid here

near halo
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76561198852908179

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like that?

lyric basalt
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yes

near halo
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i use browser so

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i can type in dms?

lyric basalt
rich sun
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can someone review Appeal #b8a568 pls 🙏

last herald
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To the admin who actually done me a favour today, can you check the other group now surrounding the banned players bodies in the middle of no where as a random 4 man all ruski is now "randomly" all there out of no where.

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100% together with them.

marble mantleBOT
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Hey, @last herald

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

warm sentinel
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I was banned for playing with a cheater. I was charged that night, and this morning I met new friends who asked for help because there are only 2 of them. Even if they were with cheats, I didn’t know. Excuse me.

last herald
#

Z21, you where a trio. Less complaining.

marble mantleBOT
#

Hey, @warm sentinel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

west osprey
frigid trail
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I accidently set up a second payment to rustoria eu main

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can someone help me

upper grail
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Ummmm I’m still banned for no reason and nobody got to my appeal and it’s been week like huh

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It’s a game ya I don’t think it should be that long to get to a appeal and my donation just ran out and I wasn’t able to use it cause I was banned for no reason like L

thin plover
upper grail
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Then why am I still banned

thin plover
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because it was denied from what I can see

upper grail
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Why if I was playing solo I was just added to someone’s team like what

thin plover
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I'm not the banning admin

upper grail
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But you can see that’s some bs tho

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It says I was banned for playin with a hacker but I was playing solo had my own base and everything with key locks like ya lowkey dumb

thin plover
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I didn't check your ban because I'm not the banning admin, I only see the result of your appeal and it was denied

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your ban expire in 2-3 days probably

upper grail
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But I won’t be able to play wipe tommrow tho like

thin plover
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2 days

upper grail
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I have 4000 hours in this fucking game like ya don’t check nothing

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Full of brain dead ass people bro

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Whoever denied my shit your retarded and I hope he’s fired from being admin cause this is stupid bro

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And you guys are pussy to even join up on these support channels too help someone like ya not even working fr

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Like you really just told me to wait it out like this guy bro ya a whole joke 😂

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And I donated for no reason like 😂

warm sentinel
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@thin ploverI was banned for playing with a cheater. I was charged that night, and this morning I met new friends who asked for help because there are only 2 of them. Even if they were with cheats, I didn’t know. Excuse me.

upper grail
warm sentinel
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No, I hope they understand the situation

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I think if he is an admin then he is able to figure out this situation

upper grail
#

They a whole joke this support channel is just for show

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I have 4000 hours in rust and I was playing solo last wipe and somebody added me to there team and I’m banned for that bro

thin plover
#

if you dont need anything else savage, you can head to #general

upper grail
#

No I need help so I’m be here

smoky cape
thin plover
#

your appeal was answered, your ban remain, case closed

warm sentinel
upper grail
warm sentinel
upper grail
thin plover
thin plover
#

he did, was denied

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now head to general Savage

warm sentinel
upper grail
smoky cape
#

Association ban is 7 days. Please go to #general now

fresh ermine
#

Is this the rust console Rustoria AU 3xLoot 3XgatherALLBP'S SpawnKits NO OFFLINING

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Server?

hearty fulcrum
#

we don't have AU server, only SEA

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and we don't have any console servers

fresh ermine
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Where is that server?

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Because

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Because I got banned buy and admin that got mad at for jumping compounds and taking furnace loot and then she spawned helicopters on me and then continuously killed me for no reason I told her yet fucked

hearty fulcrum
#

i've never heard of it, and i don't know any console servers, so i don't know.

#

that is definitely not our servers. we are an official server, so we do not interfere in gameplay

fresh ermine
#

That’s a power trip just to get a second opinion and I’m banned for 2913058 days

smoky cape
#

Definitely not us.

fresh ermine
#

Alright thank you

dry shell
#

cheater how i do i create a ticket

marble mantleBOT
#

Hey, @dry shell

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fresh ermine
hearty fulcrum
fresh ermine
#

Oh okay thank you I did not not that

fresh ermine
hearty fulcrum
fresh ermine
#

Oh okay

hearty fulcrum
#

best of luck, though!

fresh ermine
#

Thank you

quaint shell
#

do yall got like ban logs

hearty fulcrum
quaint shell
#

oh alr

fast turret
#

when i try to load into rustoria.co 5x im greeted with "disconnected: hacking" , im able to join every other server that isnt a rustoria server n was wondering if there is any way to get this fixed?

toxic python
#

Any admin can see my ticket? i got ban coz using VPN '-'

fringe tree
toxic python
#

i will lose my VIP

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dont make sense 1-3 days.

boreal star
#

i have an "admin" on steam saying to click a link and vote on something

fringe tree
toxic python
#

i got a EU 10X ban, and i never play in this server '--'

fringe tree
#

It is a scam

boreal star
#

no shit

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but its deadass rly good

fringe tree
#

I’m a little confused did you need help?

toxic python
boreal star
fringe tree
#

There’s plenty of staff

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Trial, mod, head mod, Admin, etc

plucky vortex
#

Hi admin i got banned for playing with a hacker? and it was from 4 days ago? i have no clue whats going on,i was even playing yesterday

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is there anyone can help me?

wise estuary
#

How do i link my discord?

plucky vortex
#

4 days ago i just came to US medium

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any admin here?

toxic python
#

and i never play EU 10X

toxic python
#

my fear is lose my vip tomorrow

inner cape
#

Я пидорас

smoky cape
marble mantleBOT
#

Hey, @wise estuary

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

plucky vortex
#

Any Admin here i can talk to ? i got banned for 25 days? i totally have no clue whats going on

boreal star
#

i cantg tell if ehs being sarcastic or not

boreal star
#

yo bull is there any mod or admin or staff member who goes by the name of Rustoria.co | ✪ Loren on steam

wispy dirge
toxic python
wispy dirge
toxic python
wispy dirge
toxic python
wispy dirge
#

When did you put it in?

toxic python
plucky vortex
wispy dirge
plucky vortex
#

i submitted my appeal about half hour ago i did not play with any hacker in the past 4 days somehow i got banned for probably 30 days?

toxic python
wispy dirge
toxic python
wispy dirge
boreal star
#

do u want the link to the acc?

plucky vortex
#

@wispy dirge i tried to log in again but it's showing im banned from this server? does it mean its permanent ?

wispy dirge
wispy dirge
boreal star
#

alr

#

do you want the steam id?

wispy dirge
#

They are bots, so not much we can do. Just report and block them 🙂

boreal star
#

oh alr

plucky vortex
toxic python
plucky vortex
#

it was originally 7 days somehow it became 25 days now

#

i have no clue what is wrong with my account

toxic python
plucky vortex
#

no why would i use vpn?

toxic python
#

For some people it is necessary, for example, I live in Brazil, so for me it is super important

plucky vortex
#

actually yeah i used something called gearup

toxic python
#

thats the problema.

plucky vortex
#

to accelerate my connection speed

tough shard
#

Is a vpn whitelist required?

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for SEA main

smoky cape
tough shard
near belfry
#

lf 1 or 3 players sea main wipe we have 11k hours 4k hrs and 4k hrs just be active and good

gloomy sparrow
#

!report please don’t call potential rule breakers out in chat

marble mantleBOT
#

Hey, @quiet hound

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

final charm
#

Hello people.I can't connect to rustorka.co EU medium due to Disconnected: hacking. But when I go to appeal the ban on the site bans.rustoria.co it shows me that there is no ban.Please help me!

#

I've never played with cheats

raven mist
# last herald FUCKING DO SOMETHING OR BAN ME SO I DONT HAVE TO PLAY ON THIS SHIT AGAIN

And yet again you are being an arrogant idiot. Try to have some respect for admins that are doing this in their free time to make your experience better. Be a decent human for once. Would be really helpfull! If you dont like a game with cheaters rust is not for you i’m afraid as its filled with cheaters and the admins here are banning hundreds of them daily. salute

#

Its probably for the rest if the wipe

limber moth
#

It’s just that he’s my teammate and I was unbanned yesterday and he’s not there

raven mist
#

Aha, hmm you might need an admin to review it in that case!

#

Post your steamid so an admin can follow up

tepid bronze
#

i just got banned for playing with a hacker but i didnt know he was hacking he just said inv me to team so i can get u guns

gray igloo
#

Hello, I was banned 4 days ago. I filed an appeal but I haven’t been unbanned yet, when will the unban be? Steam ID: 76561199586232430

marble mantleBOT
#

Hey, @tepid bronze

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lunar smelt
#

can i use vpn in SEA MAIN?

gloomy sparrow
#

If you do get false banned you just make an appeal and it will get fixed

lunar smelt
#

ok thanks @gloomy sparrow

#

im using a exitlag but he won't let me in the server

gray igloo
#

Hello, I was banned 4 days ago. I filed an appeal but I haven’t been unbanned yet, when will the unban be? Steam ID: 76561199586232430

prisma sinew
#

I need help

unreal apex
#

admins

main onyx
#

<@&274971100184576010>

unreal apex
#

server

quiet burrow
#

MAKE SERVER UP !!!!!

elder trellis
#

where is sea main server bro

gray igloo
#

<@&274971100184576010>

quiet burrow
clear wing
#

i cant join sea main

blissful herald
swift iron
#

Cuz people were spamming the admins

blissful herald
clear wing
#

oh alr

limber moth
#

Hello, my friend and I were banned 4 days ago, I was unbanned yesterday and he’s not there, what should I do?

swift iron
#

Quit rust

clear wing
#

playing with cheaters right?

limber moth
clear wing
#

ahh

#

cycling lol

#

10x is mid

nocturne canyon
#

hello admins why does it take 30 mins to put a server up

clear wing
elder trellis
#

wtf bro 30 min

clear wing
elder trellis
#

like really

clear wing
#

who plays rust to relax

nocturne canyon
clear wing
nocturne canyon
#

nihao

pliant crypt
clear wing
#

eac and facepunch are actually doing a good job this month

#

less cheaters

#

but the amount of ppl who script 💀

final charm
#

Hello everyone, does anyone know why disconnected hacking appears when I log into Eu medium?

tough shard
#

Why does it say steam auth failed

hearty sleet
marble mantleBOT
#

Hey, @final charm

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty sleet
#

You may be banned, if that is the case you can make a appeal

plucky vortex
#

any admin here i can talk to ?

tepid bronze
balmy cypress
balmy cypress
tepid bronze
plucky vortex
#

@balmy cypress Hi Luke can i DM you my ID ?

final charm
neat pumice
steel kettle
#

how long does it take for a response for a ban appeal ticket?

neat pumice
neat pumice
steel kettle
#

1st time ever getting banned in a server or on rustoria

shy remnant
marble mantleBOT
steel kettle
#

76561199161125938

shy remnant
#

It should show you an expiry time when you try to connect to one of our server

steel kettle
#

bet 👍

shy remnant
# steel kettle bet 👍

I can confirm you it's temporary, connect to any of the Rustoria servers to get the time it'll expire at

steel kettle
#

5 days 😭 sadge

#

tough damn man

sacred halo
#

My game crashed now im in que can i get skipped?

boreal thistle
sacred halo
next badger
#

How do I see the map for eu vanilla small?

toxic shard
rustic hare
#

probs not a new thing but i just got some scammer saying they wanted me to vote for a new twitch drop and sent to a steamworks link

next badger
#

Like how do I see which map got picked?

balmy cypress
#

please block them

rustic hare
#

i did

#

tried to get them to join this server

balmy cypress
#

thank you for sending their profile

rustic hare
#

they just kept glossing over it

#

they also offered to give me vip on rustoria servers?

#

didnt go any further but im guessing it would be another link

balmy cypress
#

nothing is free haha

#

only place we'd ever do something like that is in this discord by an admin with the admin tag

#

and not in DM's

rustic hare
#

yeah exactly

frozen frost
balmy cypress
#

I'd suggest you make an appeal

marble mantleBOT
#

Hey, @frozen frost

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

limber moth
#

hi, I was unbanned but my friend was not, can you unban my friend?

frozen frost
warm sentinel
#

Good afternoon, is it possible to view my appeals on your website?

#

I left a appeals 11 hours ago

remote minnow
#

where should i report a bug?

neat pumice
frozen frost
#

My appeal was denied with no info ban message says for cheating but i never cheated?

#

I cant type in appeal cause they closed it instantly and cant make a new one but didnt explain anything to me

limber moth
#

hi, I was unbanned but my friend was not, can you unban my friend?

oak trench
#

@neat pumice

#

can i get some help here

gloomy sparrow
oak trench
#

can you dm me plesae

river path
#

ä

lyric basalt
#

@stark pond tell your cat to be more carefull when he steps on your keybord

hollow walrus
#

<@&274971100184576010> need help

torn heart
#

with what

hollow walrus
limber frigate
#

good evening! I was banned for hacking, kicked out of the server, the ban on the site does not hang what to do?

marble mantleBOT
#

Hey, @limber frigate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

limber frigate
#

I am waiting

limber moth
#

hi, I was unbanned but my friend was not, can you unban my friend?

warm sentinel
#

Good afternoon, is it possible to view my appeals on your website?
I left a appeals 15 hours ago

gloomy sparrow
barren jackal
#

hi

#

I banned for cheat but I dont use cheat

gloomy sparrow
marble mantleBOT
#

Hey, @barren jackal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dusty heron
#

this server banned so many ppl who are not cheat go play other servers

unkempt vale
#

its okay just buy a account for 10$ and use VPN

shrewd hatch
#

Hello admin I don't know why I was banned, I've always been cautious and today I just entered this server and this bad situation happened

#

Steam ID:76561198401456058

#

It's just four hours

#

It's so sad, I love this game so much

bright glen
#

anybody knows were i neet to put the map file if i download it here

lethal galleon
stark pond
toxic shard
arctic swift
#

@toxic shard please open slots in eu small please

weary obsidian
#

Plz go mein

shrewd hatch
#

It's so unfortunate, the first time I encountered it, I can't tell if anyone in the team is cheating, I'm also a newbie, what if there is such a hateful guy in the team next time

weary obsidian
#

Mein start????

rose pier
#

sea main

finite crow
#

me and my friend bought VIP for EU small but we're still in que, we have tried relogging but nothing happens

torn moon
#

When does does eu medium wipe

azure pebble
#

sorry i bought vip eu small but still shws q

haughty crystal
#

still in q on eu small but still in q

finite crow
#

any admins here? Im not gonna wait in que when i paid for not being in que

inner iron
#

whats up with small

#

why lag on small

#

tf is happening

weary obsidian
#

Nice 117 go + slot))))

stone meteor
#

eu small froze

lyric basalt
inner iron
#

small just froze ye lmao

tranquil lark
#

small is down

inner iron
#

im still in but cant move

#

nvm

#

this is fantastic tho

ornate crow
#

eu small got fucked and sut my team out send us in

shrewd hatch
#

Hello Administrator, can you help me unblock? This is the first time I've encountered this situation, and I didn't know there was this damn guy in the team

rose pier
coarse yacht
#

can my ticket be checked?? i bought q skip on the wrong acc and im ode late to wipe

#

the acc i bought it on dosent even own rust

keen cliff
#

why have i got vip but in a 150 pop queue

hybrid flax
#

Same

near halo
#

bought vip and have queue?

stark pond
near halo
#

i got vip but still 58 que

keen cliff
#

i have done

near halo
#

same

#

me and my teamate have both bought vip and neither are working we have restarted pc and everything toria small

fallen bolt
#

hello i bought vip and i have 400 que

stark pond
#

have you confirmed the right server?

near halo
#

YES

#

im not an idiot i know how vip works

daring ocean
#

love getting my money rinsed

fossil turret
#

Help please, I bought the VIP and I have 700 queue

stark pond
#

have you confirmed the right server?

near halo
#

its sorted now

finite crow
#

shit server lagging like hell

stark pond
#

what was the solution?

near halo
#

nevermind

#

its started loading me in then gave queue again

#

just sit in queue and it starts saying loading world

stark pond
#

have you tried reconnecting?

near halo
#

yes

stark pond
#

loading world is normal loading isnt it?

near halo
#

got kicked after it finished warming prefabs

hexed nimbus
near halo
#

not whislt ur in a queue its not

#

its sorted now

stark pond
#

never seen that, i only see loading world after queue done

near halo
#

just kept spamming recopnnecty

stark pond
#

nice- glad i could help

finite crow
#

servers lagging like crazy why i bought vip for this shjit

crimson condor
#

Fr

hexed nimbus
#

having lag issues ?
try this Press F1 and type gc.buffer 2048 into the console
or gc.collect what ever works remember it and use when needed.

tranquil lark
#

wtf isthis lag

halcyon bison
#

Bro it’s stuck on the last warmup prefabs to get in what is these servers

#

Is one person managing all the servers

elder trellis
#

Where is place to ban appeal

hexed nimbus
marble mantleBOT
#

Hey, @elder trellis

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

heady mango
#

Hey could you guys tell me what time my association ban ends? Was hoping to be able to play this wipe but suppose that isn't possible if my bans gonna end too late at night.

76561199381539058

umbral dust
heady mango
hexed nimbus
lyric basalt
heady mango
#

May i ask why that is anyways? We had no idea the guy was cheating, and there'd be no benefit to us anymore of having played with him now that the server will be wiped?

halcyon bison
#

Admin what’s going on with the servers right now and why can’t I join?

heady mango
#

ruining not one, but two of our wipes because someone else decided to cheat just stings a little is all

stark pond
#

the rule is there to protect everyone because you cant really enforce 'intent' or 'benefit' the onus is on you to screen your team members better if it keeps happening to you

#

(thats the bit you can control)
sorry that you got cheated on (the bit you cant)

heady mango
#

but why punish the innocent for 2 wipes, one wipe is more than enough

#

he was someone a friend of mine vouched so I didn't personally check the steam profile

stark pond
#

i think the rule is if you get banned for playing with a cheater, its not "unless he was someone a friend of mine vouched so I di... blah blah"

heady mango
stark pond
#

and i guess the bans are in hours and its incidental it cuts into two wipes for you.. the ban isnt telling you not to play the entire wipe, its just overlapping into the wipe..

heady mango
#

well if we don't get to play the start of wipe we don't want to play the wipe at all lmao

stark pond
#

just trying to help them out because this one anyone with a brain can answer

heady mango
#

whole point is the thrill of progression against other groups

heady mango
#

collective punishment is against the geneva convention

stark pond
#

fair or not fair i explained the rules and why they apply in the way they do.. and explained what you can and cant do .. i dont make the rules..

heady mango
#

it's the equivalent of a judge in real life sentencing an innocent man to prison because his friend decided to commit a crime, and telling that innocent man "well you shoulda been friends with someone else"

torn heart
#

you played with a cheater right?

heady mango
#

Not knowingly

torn heart
#

still played with one

#

right?

#

yes or no

stark pond
#

all in favour of giving this guy extended ban for playing with cheaters and making zero effort to not play with cheaters in future ??

heady mango
rose pier
#

extend 10 months

elder trellis
#

How long will the admin review our appeal tires?

stark pond
hexed nimbus
elder trellis
#

shit too lame

heady mango
#

@torn heart back in Jan my ban was ended early so we'd be able to play the next wipe on time, why not now?

#

i'm as innocent then as i am now

torn heart
#

Because it seems to be your second ban in a semi short period of time

heady mango
#

4 months is a short period of time?

hexed nimbus
#

the never learn now do the

hollow current
elder trellis
#

I was banned for reason playing with hacking
even though I was only given the code base by the hacker

heady mango
#

We genuinely had no idea, and i have the screenshots to prove so.

stark pond
#

whole crews dirty haha

heady mango
#

We kicked that friend out of the group for it as well

torn heart
hexed nimbus
#

and you still play with that friend ??

heady mango
stark pond
#

man i aint even gonna bother the admins for my inadvertent triggering of keyword mute ban they have to deal with this type of thing all day.. gg admins thanks for dealing with this sort of stuff sending you virtual 🍰

heady mango
#

look man in the last 3 or 4 months i have like 350 hours on rustoria main alone

#

it's my favorite server by far

stark pond
heady mango
#

i would never knowingly play with a cheater

#

all i'm asking is one more chance so i don't have to go play on some shitty server

elder trellis
#

I was banned for reason playing with hacking
even though I was only given the code base by the hacker

heady mango
#

rustoria main is the best weekly vanilla server by far

#

and that's not brown nosing, its facts

torn heart
heady mango
#

just show i can show how sincere i am and all, this is all hard to convey through text

torn heart
torn heart
elder trellis
heady mango
#

there any admin willing to speak to me in voice on the matter?

elder trellis
#

like 1-3 day its a wipe

torn heart
frank oriole
torn heart
#

send me a steamID I can take a look

tough oar
#

Hello good day for everyone i want to ask about a profile that comment My steam profile and i want to ask for his legity

tough oar
#

His name is slayrz and he use a rustoria image for profile

torn heart
#

yeah it's a scam

tough oar
#

Want his name for report?

torn heart
#

nothing I can do, block and report to steam

#

sadly it's on steams hands not ours

tough oar
#

Ohh ok thank You

fathom folio
#

adim vpn ban for 6561198148994412

#

76561198148994412

#

@torn heartplz

thorny dune
fathom folio
#

@thorny dune THX BEST ADIM XD

fallow eagle
#

can u check this appeal i quit server and still get ban #b5ae71

#

<@&274971100184576010>

light cedar
#

Whats happenning

fathom folio
#

EU MAIN SO LAGGGGG

light cedar
#

Serv crash ?

normal token
#

wtf fix ur fucking server 12 euro for a vip

light cedar
#

ptdrrrrrrrrrrrrrr

normal token
#

cest pas un truc de fou alfa

weary obsidian
#

Serv govno

light cedar
#

si si si je suis d'accord avec toi l'ami

normal token
#

je supprime peur de me faire ban msdrrr

#

mais je le pense fortement

quick bluff
#

1

light cedar
#

HAUT ET FORT

polar sail
#

help with verefiend

light cedar
#

Please restart serv

#

Restart Eu Main

#

Thx

normal token
#

alfa tu penses qui reset tout ?

light cedar
#

Non non

normal token
#

ok mon bro cimer

light cedar
#

🫡

quick bluff
#

EU MAIN DOWN

light cedar
#

yes server restarting in 3 min

tiny hill
#

#rewipe

tropic remnant
#

eu main "best" server ever

silk spruce
#

why i got banned ?

#

i got disconnect with messange like banned:hacking

fallen bolt
#

when will the server be back on?

light cedar
#

unlucky for u

fathom folio
#

how many time login eu main?

tropic remnant
#

This server is definitely worth the money for VIP

remote minnow
#

Kindly check your dm! @neat pumice

jagged tangle
#

how long do you think the restart is gonna take ?

dapper magnet
tropic remnant
light cedar
#

1 week

#

force wipe

tropic remnant
gusty sinew
#

please can i get vip role i bought it

sleek ginkgo
#

1

noble terrace
marble mantleBOT
#

Hey, @gusty sinew

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

frozen oak
#

@torn heartHello administrator, can you help me investigate why it was EAC?

normal basin
gusty sinew
#

my dick is upping faster than that server

rain drum
#

Sure, tell me your Credit card number

gusty sinew
#

@tropic remnant

near halo
#

😳

tropic remnant
near halo
gusty sinew
#

bon1c 🤟

arctic crystal
#

To prevent memory leaks, it is important to follow best practices for memory management, such as properly allocating and releasing memory, using automated memory management tools, and conducting regular memory usage analysis to identify and address potential memory leaks before they become a problem.

rain drum
near halo
tropic remnant
rain drum
#

i leaked sorry

pine flare
#

12 euros le vip envoie un remboursement c de l arnaque <@&274971100184576010>

tired valve
#

I would like to know if they are cleaning all the SVs today with the new version or are they going to keep them for a while longer?

frail steeple
#

when its gonna be up

rain drum
#

i got boner, someone wants to lick it?

frail steeple
#

@boreal thistle are u gonna play on this wipe?

boreal thistle
bitter grail
#

will you tell us when eu main is up?

rain drum
#

NEED A BLOWJOBER, im paying 50 sulfur a day

frail steeple
fallen bolt
#

it's on

foggy shore
#

Got disconected out of nowhere, anyway to get some help reconnecting without paying??

tame zodiac
#

Let’s go now I’m in q fuck rustoria

bitter grail
#

nice now im in q

silk spruce
#

admins

bitter grail
#

nice server lol

open crow
#

W CRASH OUT OF QUEUE

#

ty

silk spruce
#

help ,i got banned from hack but i trust player

limber carbon
#

admin perdona se me a caido el juego me podrias saltar la cola porfavor soy ermetralletas

tired valve
#

che q onda, actualizan los servers o hay q esperar hasta q el wipe?

smoky cape
#

Get of support channel if you dont need help with anything

rain drum
#

yeah i need help, how do i become successful irl?

smoky cape
heady wadi
#

how many people in server now?

#

EU MAIN

foggy shore
#

i need help reconnecting, this is the third wipe this has happened... i dont want to keep donating for such issues...

rain drum
heady wadi
#

i was 100 in queue now i 406 wtf

open crow
#

increase pop

smoky cape
marble mantleBOT
#

Hey, @open crow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

open crow
#

750 pop it should be 850

tired valve
#

I haven't played rust in a long time, so I don't understand, it updated itself and now the sv doesn't appear, do they force wipe today? I was playing x5

open crow
steel wren
#

I am shocked, the server crashes, there is no way to make a 5-minute reconnect. You're shoving donates only and now people are standing in line who didn't have time to greedy!

foggy shore
#

the problem is the server did not crash, my friends are still in the server. only (crashed for few select people)

#

eu small i mean

limber carbon
#

admin I'm sorry I dropped the game You could jump my tail I'm ermetralletas

steel wren
#

The server is just the bottom. Its creators are focused on donating, there are no people to let in who have already played, they have already let in donators and all I see is a connected server in the queue. Nothing new, just lags and crashes and merged loot.!

near halo
#

😡

steel wren
#

Fuccking server

finite crow
#

why i have 5k ping on eu small

#

this server is ass

marble mantleBOT
#

Hey, @finite crow

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

burnt quarry
#

why i have 10k ping in eu main, tf is that

storm kernel
#

where do i make a ticket to report a hacker

boreal thistle
marble mantleBOT
#

Hey, @storm kernel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

😡

storm kernel
#

we all reportet him but no one has done anything and he is blatantly aimhacking

tame zodiac
#

/slots

marble mantleBOT
#

Hey, @tame zodiac

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

tame zodiac
#

Open slots q finna take 10 years for 100 people to get in

marble mantleBOT
#

Hey, @tame zodiac

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

sly timber
#

anyone else have this problem?

void condor
#

Aware of 10x EU, coming back up now

crystal sorrel
burnt quarry
#

i have this problem

#

in eu main

sly timber
grim stirrup
#

i got 2000 4000 ping on rust but good internet on dc and google.... how do i fix?

marble mantleBOT
#

Hey, @grim stirrup

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

storm kernel
#

what are these shitty ass admins not doind shit when there are hacking on your servers

marble mantleBOT
#

Hey, @storm kernel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

remote marten
storm kernel
#

say wallah, we all did that and yet nothing its been like an hour

midnight iris
#

when minutes comeback 10x EU?

storm kernel
frozen oak
remote marten
remote marten
hearty fulcrum
crystal sorrel
#

when will 10xEU be returned?

storm kernel
#

so i might have to wait more than an hour for a blatatn cheater thats crazy

midnight iris
#

each wipe bro fixed 10x EU)

hearty fulcrum
hearty fulcrum
crystal sorrel
#

for a long time?

midnight iris
#

bro, what 10x eu just wiped?

frozen oak
midnight iris
#

what just wiped server?

frozen oak
blissful herald
midnight iris
#

what just wiped

frozen oak
midnight iris
#

what just wiped bro???

grim stirrup
#

i got 2000 4000 ping on rust but good internet on dc and google.... how do i fix?

boreal thistle
grim stirrup
#

okei thank you so much<3

torn zodiac
#

i bought vip and my game only crashes when i go back in. this does not happen on other servers.

#

in the small server

#

how to fix?

storm kernel
#

and yet another hacker we are never playing this server again

drifting condor
#

hello

#

안녕하세요

#

Is there a manager?

wispy dirge
drifting condor
#

hello

tired valve
drifting condor
#

Two days ago, my team member got ben. I think it was because I touched the tc of the house that was raked.

#

steam ID is 76561198314759392

#

He's been playing with me for 7 years. He's been playing for over 6,000 hours.

hot ginkgo
#

hi why i have 4000ping only on rustoria eu main ? ( 22 on other )

solemn jackal
#

hello

drifting condor
#

Only this friend of my team touched the tc. As the screen play with hacker appears, only this friend will not be able to access it from today. The other 4 of us are fine.

short cypress
#

hello i bought VIP expecting to have a fun experience but the lag has ruinined the whole wipe for me and my friends. is there a way to help us out we are playing on rustoria eu small

marble mantleBOT
#

Hey, @short cypress

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

short cypress
drifting condor
#

I think it's unfair to be bened like this just by touching the tc of a corroded house while passing by. You can search for all the records. Precious friend. Please fix it quickly.

hearty fulcrum
drifting condor
#

안녕하세요

short cypress
#

im not having problem with the vip feature but the server makes rust unplayable i cant move i just stand still and no one is restarting or trying to fix server it seems

hearty fulcrum
#

!appealkr

marble mantleBOT
#

안녕하세요 @hearty fulcrum

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

hot ginkgo
#

admin on support vocal please

hearty fulcrum
#

위 메세지에 적힌대로 밴을 없애시려면 어필 문의 넣어주셔야 합니다

drifting condor
#

이미등록했다고 합니다. 다만 1년6개월 전에도 항소해서 동의받은 기록이 있길래 사유를 1년6개월 전사유로 똑같이 문의를 넣었다고 합니다.

hearty fulcrum
#

친구분께서 직접 적어주셔야 하고요

drifting condor
#

그리고 저희끼리모여서 이유를 생각해보니 부식된 집 건차만진게 이친구뿐이였다는점이 생각나서요

hearty fulcrum
#

현재 상황이랑 1년 전의 상황이랑 같은 상황인가요?

drifting condor
#

영어를 아주못하는친구라

hearty fulcrum
#

아니라면 현재 상황을 그대로 설명 적으시는게 최선입니다

drifting condor
#

그냥 똑같이 썼대요 ..;; 그래서 제가 도와주러 왔어요

#

그럼 다시 항소가가능한가요?이미등록됬다고 떠서

#

재등록이나 수정이 안된다고 해서요

hearty fulcrum
#

재등록 수정은 안되지만 답장으로 적으실 수 있습니다

drifting condor
#

그렇군요

#

감사합니다

drifting condor
#

play with hacker 입니다

#

이친구는 저희 팀입니다. 팀을 나간적도 한번도없습니다.

#

이친구를 제외한 모든 팀원이 문제없이 접속이 가능합니다. 이사실은 play with hacker 사유가 사실이 아니라는걸 증명한다고 생각합니다.

fallow eagle
#

#0e3323 can someone look at my ticket

drifting condor
#

어제 부식된 집 건차를 만진건 이친구 뿐입니다 .이친구가 건차안 아이템을 빼주었거든요 저희는 망을 보고

desert umbra
#

can someone tell me that is going on, waited 2 hours in que, got timed out, bought vip now i have around 1-2k ping on EU SMALL

fallow eagle
#

#0e3323 can someone look at my ticket

#

<@&274971100184576010>

gloomy sparrow
#

please be patient

near halo
#

tickets are being answered so slow

tired valve
#

There is a new update 260, is there a forced wipe?

dim relic
#

There is someone in steam scamming people pretending to be a rustoria admin <@&274971100184576010>

#

Dm me i will send you screenshots

remote marten
dim relic
#

I did

dim relic
remote marten
stark harness
dim relic
#

There is no problem if you open the link but the page is a copy of a well known steam page

remote marten
#

No Rustoria staff with contact you through steam make sure to double check the link before opening anything sent to you

dim relic
#

and i think that he is trying to steal steam accounts throught a steam third party login

#

the domain was created 15 days ago so maybe he is doind this for at least 2 weeks

errant compass
#

How long from previous game ban to play again?

obsidian ermine
#

so someone is really toxic in gen chat on rustoria

paper bloom
#

hello tell. After connecting to the server, there is a constant connection. I don't use cheats. what could it be? who to turn to for help?

boreal thistle
obsidian ermine
#

rustoria eu main

#

i got a ss of one of the things she typed

boreal thistle
#

Do you have screen shot?

obsidian ermine
#

yes

#

do i send it to u in pm?

boreal thistle
#

pls

obsidian ermine
#

i cant send it to u

#

can u type something so maybe i can send it there

boreal thistle
#

wait a momernt

limber moth
#

hi, I was unbanned but my friend was not, can you unban my friend?

errant compass
#

can anyone give some support? How long from previous game ban to play again?

#

saying im banned for hacking

#

my last game ban was over 600 days ago

tired valve
#

Can someone help me please? The game was updated and when I want to enter a server I get:
Disconnected:We haven't updated our server just yet, come back later

rotund fossil
#

BRO WTF IS WRONG WITH EU MAIN

sour hemlock
#

where do i report cheat suspect?

smoky cape
marble mantleBOT
#

Hey, @sour hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
# drifting condor 어제 부식된 집 건차를 만진건 이친구 뿐입니다 .이친구가 건차안 아이템을 빼주었거든요 저희는 망을 보고

건차 때문에 생긴 일이라고 보장할 순 없지만 친구 분의 사정을 솔직하게 설명하시는게 최선일 겁니다. 영어가 어려우시다면 꼭 영어로 적으시지 않으셔도 돼요. 또한, playing with hacker 밴은 일시적인 밴이라 만약에 어드민 분께서 항소 문의를 거절하시더라도 한 1-2주 지나면 밴이 풀리실 겁니다. 다음부터는 언어적인 부분에서 너무 걱정하시지 말고 솔직하게 상황 설명해주세요.

fervent trout
#

EU Main is lagging <@&274971100184576010>

lyric basalt
#

Aware

fervent trout
#

Ok 🙂

hearty fulcrum
marble mantleBOT
#

Hey, @errant compass

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tired valve
#

Can someone help me please? The game was updated and when I want to enter a server I get:
Disconnected:We haven't updated our server just yet, come back later

dry idol
#

Please look at ticket Appeal #266bf4. I just connected to the server, didn’t have time to get up and got banned.

tropic remnant
#

worst server EU Main ever

#

u should paying for VIP and got this lags

smoky cape
robust matrix
#

theres accounts rwaching out to me claiming their rustoria admins lmao

raven mist
robust matrix
#

ive ben trolling letting it drag on to see how long till they get bored 😂

jovial tulip
#

Would be rollback at Eu main?

blissful herald
astral dew
#

!appeal

marble mantleBOT
#

Hey, @astral dew

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zinc jolt
#

ЧЕ С СЕРВЕРОМ !!!

strong willow
marble mantleBOT
#

Hey, @errant compass

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frail steeple
#

OPEN SLOT !

#

OPEN SLOT EU MAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

strong willow
tired valve
#

helpp meeeeeeeeeee xd

timid glade
#

WIPE HYUPE

fast kiln
#

QUE HYPE

#

for 5 hours

#

3 times timeouted

pale parrot
#

My VIP is not working

gloomy sparrow
marble mantleBOT
#

Hey, @pale parrot

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

frank oriole
#

WOULD like a new appeal, any <@&274971100184576010> that can make that work got banned almost a year ago 76561199145753530

marble mantleBOT
#

Hey, @frank oriole

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dry idol
#

Appeal #266bf4

gloomy sparrow
frank oriole
#

yeah it was denied 8 months ago and i dont know why

gloomy sparrow
frank oriole
#

crzy

safe lagoon
#

yo my downloading world is stuck at a percentage, am i cooked?

wispy dirge
safe lagoon
#

just rustoria

#

us main

#

is there a grace period because i got in but now im stuck at downloading world

honest dew
#

what is skyline gtst come to discord

#

??

paper fog
#

kicks from the server and writes Come to discord -YOBLED

honest dew
#

it kicks me and tells me come to discord as well

keen relic
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

vivid falcon
#

yo how do i make a ticket

#

/ticket

marble mantleBOT
#

Hey, @vivid falcon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lyric basalt
honest dew
#

hey marzy

#

could you help me?

lyric basalt
honest dew
#

okok perfect

lyric basalt
honest dew
#

it was that sorry

lyric basalt
#

ahh okay

lyric basalt
marble mantleBOT
honest dew
#

where do I send de id

lyric basalt
#

here

honest dew
#

what do I do with it?

lyric basalt
#

send it here

#

it starts with 7656....