#support

1 messages · Page 472 of 1

astral leaf
wintry acorn
#

Just tell me pls, im playing the server and suddenly you freeze and next you see is you being back in lobby, at the server browse list, wtf is this shit? and then I have to wait for queue again

hearty fulcrum
marble mantleBOT
#

Hey, @astral leaf

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

rough jackal
#

who can solve the problem with the ban?

hearty fulcrum
marble mantleBOT
#

Hey, @rough jackal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rich carbon
#

There is no ban on my ticket, but I still can't join the server. Please check for me

marble mantleBOT
rich carbon
#

Steam ID:76561198896089138

flint cipher
#

Could you please check my ticket?:) Ticket #2bd74b

floral delta
#

how much is the ban for playing with a cheater?

#

and is it possible to remove it?My neighbor turned out to be a cheater

ocean thistle
ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @floral delta

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean thistle
#

I must note that you are responsible for who you team up with as "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

rich carbon
#

okay thak you

timid granite
#

Hello

#

my friend got ban playing with hackers

#

maybe is because of the vpn

#

but im using the same and not getting ban

prime tide
#

who will help fix the bug? I'll give you a skin
Once every 3-4 hours, such an error happens, because of which I have to log in to the server.
the mistake is that at the moment everyone freezes, but those who look at me see that I am running, just as if I pressed the button to open the door, it opened not from my face, but from the face of others

ocean thistle
#

No need to give anyone a skin

prime tide
#

ok

ocean thistle
#

This is not a VPN ban. You must talk to Luke as he is the only person who can help you with your issue. I highly recommend you be completely honest with him throughout the entire process. Thank you for your patience while you wait for his response.

knotty axle
ocean thistle
brazen geyser
#

got banned aswell, dc message says hacking

hexed nimbus
marble mantleBOT
#

Hey, @brazen geyser

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fervent fable
#

!viphelp

marble mantleBOT
#

Hey, @fervent fable

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

boreal pond
#

on US MEDIUM at X22 there was people floating / flying in the sky.. dont know if cheating or abusing glitch..

balmy cypress
marble mantleBOT
#

Hey, @boreal pond

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sharp sapphire
#

im in a raid and just kicked me out for no reason and now im in a 200 player q

#

is there anyway yall can push me through please i would really appreciate it

#

@balmy cypress

near halo
#

any admin?

faint walrus
#

/ticket

marble mantleBOT
#

Hey, @faint walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sharp sapphire
#

/ticker

#

/ticket

marble mantleBOT
#

Hey, @sharp sapphire

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sturdy oracle
#

@ocean thistleVPN ban 76561199511106003

tawny pollen
#

R u allowed to use the ladder exploit?

#

Where u fly in the sky

balmy cypress
#

if you see someone doing it, make a ticket

sturdy oracle
tawny pollen
#

its an exploit bug by the game

hexed nimbus
tawny pollen
#

oh well i dont rlly care just wanted to know lul

hexed nimbus
#

Well that’s normal building this gets you places you should normally not be able to get without game added items

#

Same with holes in the ground you know it should not be there but still decide to build underground you abusing it and there for could be banned

tawny pollen
#

yh i know that

hexed nimbus
#

This is the same thing

ornate elbow
#

One thing, something can be done with the VIP is that I bought it and I am not able to play since they have banned me and I have not done anything, they do not respond to me on the website either

ocean thistle
marble mantleBOT
ornate elbow
#

76561198816338128 this is my steam id

ocean thistle
ocean thistle
spare widget
#

Thank you so much

ornate elbow
#

okey, thanks

lone oyster
#

Hello Administrator, I did not open and hang, showing that I am hacking

#

76561199381279822 is my steam id

ornate elbow
#

A man called Zerkees contacted me and says he is an admin from Rustoria, is he real?

ocean thistle
ocean thistle
lone oyster
#

thanks

#

👍

near halo
#

hello

cunning quest
ocean thistle
near halo
#

i get ban for vpn i use vpn for look films any admin for help me plz i like play with my friends

#

@ocean thistle you can help me plis?

ocean thistle
marble mantleBOT
lone oyster
#

Admin, why still can't get in? Show hacking, please this is my steam id 76561199381279822

ocean thistle
lone oyster
#

It's all right now, thank you

dusky moat
#

DMA ok right? legit?

#

Radar good. Admin no ban?

lyric basalt
lyric basalt
marble mantleBOT
#

Hey, @dusky moat

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jaunty surge
#

@ocean thistleVPN 76561199380974199

fringe tree
#

what happened?

timid path
#

high ping on us main

wild nymph
#

need help pls

indigo saddle
marble mantleBOT
#

Hey, @indigo saddle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jaunty surge
#

<@&874995535881326632> VPN BAN 76561199380974199

thorn forge
marble mantleBOT
#

Hey, @jaunty surge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thorn forge
#

or if you are banned

thorn forge
marble mantleBOT
#

Hey, @jaunty surge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy loom
#

what i got banned and reason is playing with hacker wtf

plush reef
#

i got banned for what??? rustoria small

normal nova
#

ccus slacka was hard cheating

toxic shard
#

The reason should be displayed when you try to connect

iron lagoon
#

i have to wait in que

normal nova
#

4 h ionto game

#

new acc 4 h old

#

and he esped so hard on small

toxic shard
#

this will never get disclosed

normal nova
#

smoil

#

and the admin spactated him

plush reef
#

that doesnt mean cheats??

normal nova
#

otherwise he wouldnt got banned

plush reef
#

i must be a good cheater for cheating for 4 hours jeez

sturdy oracle
#

Who can help me deal with VPN banBlobNervous

#

@toxic shard

shy loom
#

bro wtf i been playing this server for years and now i get banned for that wtf? is there chance i can appeal or am i permanently banned from all rustoria servers now

normal nova
#

deal with it. admins are not dumb

normal nova
toxic shard
#

What surprise me in this case (based on what you are saying I dunno the case) is how much you defend a player that had 4h in the game (from your words)

shy loom
#

what?

#

i know nothing about this guy lmao

normal nova
#

u still played with him on smoil

toxic shard
#

Why would you recruit a random (as someone you don't know) with 4h ?

normal nova
#

nexttime choose the ppl u are playing with better

toxic shard
#

that's quite a high risk for a team

covert pendant
#

cheater on 10x

marble mantleBOT
#

Hey, @covert pendant

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy loom
#

you think i scout ppl when i ask for mates to play with on rust lfg?

toxic shard
#

That's what most people do yes

plush reef
#

pal i wasnt cheating your jsut shit

normal nova
#

hahahahahhaha

shy loom
#

well been just playing with randoms for ages and usually they dont cheat

plush reef
#

i threw an f1 grenade?

normal nova
#

said the kid who is using cheats to kill ppl

plush reef
#

and killed you

#

wheres the cheats in that ahaha

normal nova
#

u are really dumb

plush reef
#

then ran up heli pad stairs and killed the other one

normal nova
#

what should i expect from a cheater

plush reef
#

and i went on dock to get on rig

#

your just shit pal

shy loom
#

so marc am i perma banned from all toria servers?

normal nova
#

no u are just cheating

wispy dirge
#

Please only use this channel for support, take the convo to #general

normal nova
shy loom
#

ok nice

plush reef
#

sugar your a nerd

toxic shard
normal nova
toxic shard
#

Be free to appeal on our website

echo narwhal
#

DOG SH*T CHEATERS KEKWPoint

plush reef
normal nova
#

zZZZZZZZZZz

plush reef
#

cry more

#

glad she left you ahaha

normal nova
#

someone is mad and have to cheat

blissful herald
shy loom
#

but tbf when i was watching him stream on dc the rig fight it seemed legit ngl

plush reef
echo narwhal
normal nova
shy loom
#

idk what you were doing there

normal nova
jaunty surge
#

Can any admin brother help me with this?VPN76561199380974199

blissful herald
jaunty surge
#

Can any admin brother help me with this?VPN76561199380974199

jaunty surge
lean pond
#

<@&274971100184576010> we got banned for playing with cheater that we just invited to team and had nothing to do with him before is it possible to get unbaned

marble mantleBOT
#

Hey, @lean pond

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stiff ermine
#

admin

wispy dirge
#

?report

marble mantleBOT
#

Hey, @stiff ermine

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stiff ermine
lean pond
#

is it enought for one of us to make a appeal to get all of us unbaned

opaque pollen
#

can someone hop on voice chat to help me out a bit?

last edge
opaque pollen
blissful herald
opaque pollen
#

ban

blissful herald
marble mantleBOT
#

Hey, @opaque pollen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

opaque pollen
#

"playing" with hacker

blissful herald
#

make appeal

opaque pollen
#

did already

blissful herald
opaque pollen
#

one of my team mates needed some help with this

#

he can't log on to rustoria's website

#

that's why we wanted to vc

blissful herald
opaque pollen
blissful herald
#

😄

opaque pollen
#

we thought that he can appeal on discord

blissful herald
#

no we dont do discord appeals

stiff ermine
#

skyline

blissful herald
#

he can reset his steam Password in 5 minutes and then log in

#

!report

marble mantleBOT
#

Hey, @stiff ermine

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

desert flume
#

@blissful herald can you come vc so we can talk

blissful herald
#

don't call out possible cheaters on discord OR in-game

blissful herald
desert flume
#

the ban

blissful herald
desert flume
#

ok

shy loom
#

how long does it usually take for admins to check ban appeals?

blissful herald
pallid remnant
#

can you rejoin server if you get timed out or restart game?

covert pendant
#

can somone ban the cheater on the 10x

#

hes walling is ass off

noble terrace
marble mantleBOT
#

Hey, @covert pendant

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

covert pendant
#

but hes just shooting everyone through a bush

#

been like 3 hrs and hes not hiding it

pallid remnant
#

can staff tell me? can you rejoin server if you get timed out or restart game?

#

like you have 5 mins to rejoin without waiting queue or something?

toxic shard
#

No grace period

gray igloo
#

Hello, how long was I banned for?

lean pond
#

do plp usualy get unbaned if they can prove that they had nothing to do with a cheater?

hexed nimbus
willow orbit
#

!viphelp

marble mantleBOT
#

Hey, @willow orbit

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

frosty fjord
#

BONJOUR je comprend pas pourquoi j ai ete ban psk on a juste jouer avec des russe pour la soirer mais je n etais pas au courant quil avait un aimbot... je suis vraiment dsl mais suis un joueur regulier sur le serveur et je prend tjr le vip

clementjutant
• Today at 5:36 PM
c est avec 3 russe qu on a team juste hier soir KETCHUP HOLIGAN et un nom russe si non on et que des francais et personne tcheat mais amie on fait un ticket on et sacrement ambeter

lean pond
lethal kiln
#

!ticket

marble mantleBOT
#

Hey, @lethal kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

robust musk
marble mantleBOT
#

Hey, @lean pond

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

robust musk
#

!appeal

#

!appeal @frosty fjord

marble mantleBOT
#

Hey, @frosty fjord

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

robust musk
frosty fjord
#

d acoord

stiff ermine
#

admin

#

pls '

stone gorge
#

Why i am cant do verefid arens

stiff ermine
#

cheak this player 76561198867191591

robust musk
robust musk
marble mantleBOT
#

Hey, @stiff ermine

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stiff ermine
#

!report

marble mantleBOT
#

Hey, @stiff ermine

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

toxic python
#

<@&274971100184576010> Check Swamp's ticket, pls

shy remnant
#

Your ticket will not be reviewed faster by pinging us

topaz wind
#

Ticket #9f1e06

shy remnant
#

Wait for a response

toxic python
#

Ok man, let's sort it out, our gameplay is being harmed by a gross error, it's not my aim to bother you, but it's the second time.

near halo
#

I'm banned from the server

#

76561198397698613

wispy dirge
marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

I was banned for no reason

#

I just opened a membership

cunning mica
#

the standards response time is 1-3 business days i hope that is a joke

near halo
#

Can't you solve it?

#

An Error Occurred
Please try again. If this issue persists, please contact support.

slate marsh
#

There is someone impersonating an admin in my steam dms, i would send a screenshot but i dont think it lets me send embeds here

#

*i believe they are impersonating i am not 100% sure

wispy dirge
wispy dirge
slate marsh
#

alright, thats what i usually do but since it was impersonating an admin of this server i didnt know if you wanted me to do something special

nocturne jay
#

admin i wait in support room

sick heath
#

admin support

toxic shard
toxic shard
nocturne jay
toxic shard
#

that allow to fly ?

#

Thanks but it's a game bug

nocturne jay
toxic shard
#

FP is aware of it

#

don't use it

#

if you see anybody using it be free to report it via ticket, it's a 30 days ban when someone bug abuse

nocturne jay
stone tundra
#

There is someone going around on steam pretending to be an admin, and offering free VIP for people to vote on their "custom skin".

toxic shard
#

Yup, it's a scam, please report it to steam, there is nothing we can do about it unfortunately

stone tundra
#

Figured I would shoot a message to you guys in case they are targeting your community specifically

toxic shard
#

we often get targeted because of our size, we did post a warning in #announcements not long time ago

stone tundra
#

Cool, I reached out to the domain registrar and hosting provider, so hopefully the phishing page won't be up for too long

finite crypt
#

admin

#

@regal wave

#

can u help me

thin plover
#

out of everyone why tag our dev

#

what can we help you with

sick heath
marble mantleBOT
#

Hey, @toxic shard

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pure ermine
#

Does anyone have any information on when EU 5x no bps will be wiped?

gloomy sparrow
cobalt turret
#

@gloomy sparrowvpn ban my id76561199483264991

fringe tree
marble mantleBOT
#

Hey, @cobalt turret

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cobalt turret
hexed nimbus
cobalt turret
#

He shows that I did it 15 days ago because of a hack

hexed nimbus
#

What does it now say if you check the page ?

white crypt
#

Someone in my steam dm saying hes an admin and want me to vote for something and he sended me some weird as link is that fr you guys or shoud i ignore him?

thin plover
marble mantleBOT
#

Hey, @white crypt

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
#

don't actually make a ticket, just report them to steam

#

and block them

normal nexus
#

scam

normal nexus
white crypt
thin plover
normal nexus
gusty ibex
#

someone hard cheating on main

toxic shard
marble mantleBOT
#

Hey, @gusty ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gusty ibex
#

!ticket

marble mantleBOT
#

Hey, @gusty ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gusty ibex
#

ticket submitted

#

do we get our kits back?

toxic shard
#

We do not have a politic of refund

gusty ibex
#

Any reason why?

#

Just lost a bunch of stuff to someone rage hacking

toxic shard
#

Official servers we can't

gusty ibex
#

Alright

toxic shard
#

we are not allowed to move, transfer, spawn, .... any loot

gusty ibex
#

well hes banned now

toxic shard
#

Nice

gusty ibex
#

can I know where his body is

fluid delta
#

admin pls ticket

gusty ibex
#

lmao

toxic shard
#

Hard cheaters are often ban really fast

#

but tickets are always nice to give you an additionnal clue where to look 🙂

thin plover
fervent mulch
#

what do i do if a hacker is killing me

fluid delta
#

cheater

marble mantleBOT
#

Hey, @fluid delta

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
#

make a ticket

fluid delta
#

I did

gusty ibex
toxic shard
#

I mean for us to catch them 🙂

gusty ibex
#

oh ok

fluid delta
#

admin please ticket boo

thin plover
#

we have other tickets to look at first

alpine anvil
#

admin i need a cheater bannedo n rustoria medium hes esp i swear

thin plover
marble mantleBOT
#

Hey, @alpine anvil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

alpine anvil
#

thanks

peak lance
#

Pls check my ticket

alpine anvil
#

i made a ticket 👍

fluid delta
#

I didn't understand what I should do

thin plover
fluid delta
#

oket ty

thin plover
#

we'll get to your tickets as soon as we can

alpine anvil
#

how fast are ticket checked usually this guy is just ruining our fucking wipe

fluid delta
#

qweqeqweqwe

static silo
#

!ticket

marble mantleBOT
#

Hey, @static silo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

static silo
#

/ticket reply 1

marble mantleBOT
#

Hey, @static silo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

that's not how it really works

#

They have to look over the tickets that are in front of your spot

fallow mango
#

please check out [mk] Unstoppable theres no way hes legit

alpine anvil
#

its been 30 mins since my ticket

robust musk
marble mantleBOT
#

Hey, @fallow mango

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

robust musk
alpine anvil
#

report

marble mantleBOT
#

Hey, @alpine anvil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

robust musk
#

than it will take a little longer i think just have patience they still need to review

alpine anvil
#

it take longer to report a cheater thank jto appeal a ban??

#

what is this support

vast garnet
#

where is report channel?? I need report some players,

tawny grove
#

/ticket add ..... hacker @vast garnet

marble mantleBOT
#

Hey, @tawny grove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

torn merlin
#

I was banned for cheats, although I don’t use them, the site refused to unban me, is there a way to somehow remove the ban? Let's pass the check for cheats

alpine anvil
#

/ this server doesnt look at reports

abstract frost
marble mantleBOT
#

Hey, @torn merlin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lean pond
#

how can i check my appeal?

alpine anvil
#

50 mins still not checked lmao

gloomy sparrow
#

please be patient

gloomy sparrow
#

You should be able to se your appeal

lean pond
#

thx

alpine anvil
gloomy sparrow
#

26 different servers

#

with a lot of pop

alpine anvil
#

alr blud true but how much l;oinger do you think?

#

estimate

gloomy sparrow
stuck igloo
#

where do i make ticket

alpine anvil
#

wild

gusty ibex
#

same hacker just got on a new account

#

ticket submitted

#

rage hacking

fringe tree
abstract frost
marble mantleBOT
#

Hey, @stuck igloo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
marble mantleBOT
#

Hey, @gusty ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stuck igloo
silver root
#

Can any Admin here send me the high-res Rustoria Logo?
I Don't wanna disturb Ryan 🙂

#

most likely a host thing. don't ping hoppel. open a ticket 🙂

merry arrow
#

anyone know why i rubberband so much on us main

silver root
fringe tree
silver root
hollow junco
#

How long is an association ban?

silver root
#

@hollow junco your first time and or does it say on the ban message?

hollow junco
#

First time

silver root
#

7 days

hollow junco
#

:/

silver root
#

yeap

gloomy sparrow
marble mantleBOT
#

Hey, @hollow junco

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

silver root
near halo
#

Anybody ever have this bug when flying where audio goes slowmo and then stops entirely and console gets spammed with attempting to set pitch to negative value

fluid delta
#

please check pls tickettt

#

<@&274971100184576010>

fringe tree
#

Just gotta wait your turn out

fluid delta
#

I've been waiting for 2 hours

fringe tree
#

It takes 1-3 business days

gloomy sparrow
valid zealot
#

I bought VIP for US medium but I am currently in queue

gloomy sparrow
#

Please be patient

spare widget
clever jolt
#

Can anyone help with the ticket? Ticket #8308fd

#

<@&274971100184576010>

gloomy sparrow
#

Please be patient 🙂

echo narwhal
#

Hey why do I have a voice channel ban 😂

#

When did this happend ?

gloomy sparrow
harsh furnace
#

I just need some guidance for something, where do I go for steam issues, there is someone impersonating Rustoria.co and I don’t want to assume that they are scamming people but I think they are.

toxic shard
harsh furnace
#

Thanks

gloomy sparrow
tepid robin
#

how fix

image.png
gritty garnet
#

I've been next in que for over 35 minutes. There's got to be something wrong.

hollow junco
tepid robin
#

done that

hexed nimbus
rare owl
#

Can someone drag me to their call i found a bug

hexed nimbus
marble mantleBOT
#

Hey, @rare owl

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stuck igloo
#

cant take brad bec theres a hard cheater on rustoria small smh

fringe tree
marble mantleBOT
#

Hey, @stuck igloo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fringe tree
#

Just stay clear of the area, wishing you the best though on your wipe :/ sorry about that

stuck igloo
#

i did. my group is online and we cant pvp at launch because he just rage hacks us 😦

fringe tree
#

im sorry, mate

#

im hoping your ticket gets handled as soon as possible

compact quartz
#

how to report cheater

lyric basalt
marble mantleBOT
#

Hey, @compact quartz

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cloud raptor
#

literal cheaters on us main, 123 and russian slayer 69

abstract frost
marble mantleBOT
#

Hey, @cloud raptor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

alpine anvil
#

why is pop lowered on us medium??

toxic shard
#

day 1 = nobody built/...
day 2/3 is when there is the most

alpine anvil
#

but 150 que is wild?

toxic shard
#

Queue is not the main factory that trigger an inscrese of max pop

#

it's mainly the performance of the server that count

opal matrix
#

!ticket

marble mantleBOT
#

Hey, @opal matrix

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

opal matrix
#

So I have VIP but I am in queue still? Can someone help?

toxic shard
last jacinth
#

Yo hello one friend cant join on rtg-ukn can an admin join us in call rq, cause he knows how to fix it

#

!ticket

marble mantleBOT
#

Hey, @last jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

last jacinth
#

/ticket

marble mantleBOT
#

Hey, @last jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
#

@finite crypt How can we help?

finite crypt
#

yo

#

i need the world download

#

my rust dosnet download it for me

#

can u help?

#

@gloomy sparrow

gloomy sparrow
#

The download links gets posted in here

finite crypt
#

where

#

can u help me find it i cant see it its rtg ukn us

#

@gloomy sparrow

#

please

#

@gloomy sparrow do u see it ?? i need to join a scrim

gloomy sparrow
lucid haven
#

rtg us

finite crypt
#

its

#

yea rtg us

#

hilmer is my team mate

lucid haven
#

its rtg(ukn) us

finite crypt
#

@gloomy sparrow u found it?

gloomy sparrow
finite crypt
#

how

gloomy sparrow
#

Have u tried restarting your agem

#

and maybe veryfying your files

finite crypt
#

bro i know the problem

#

its not something you can fix

#

i need the file can u messgage somone?

gloomy sparrow
#

?

lucid haven
#

yeah

#

we are 4 players on the serve

gloomy sparrow
versed garden
#

would someone want to exchange 15$ worth of rust skins for vip ?

#

my card is locked rn

hollow junco
#

Assocation bans are rustoria wide bans right?

quaint patrol
weak kettle
#

help conect stream /auth

last herald
#

Yo I need an admin with hours. Ticket #34e057
Cheers.

crimson nexus
#

ive been experiencing a good amount of rubber banding on rustoria us large, while sitting at good ping, i asked chat and some other people are having the same issue. i have an absolute super computer and have never had this issue, and it seems to just be this server, so i dont believe its my end. is it a recent patch or did i miss an update? just wanted to let yall know

strange mirage
#

could a mod look at my reports?

#

its about some people going over team limit on the 5x trio

polar cairn
marble mantleBOT
#

Hey, @strange mirage

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

scarlet pecan
#

i need to speak to an admin in a vc

echo narwhal
#

?

polar cairn
scarlet pecan
#

yeh thats fine

marble mantleBOT
#

Hey, @scarlet pecan

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy silo
#

I can't join into the server

image.png
gloomy silo
polar cairn
thin plover
gloomy silo
polar cairn
#

Read the last message, he just responded to you. ^^

sharp scarab
#

how to report a cheter

marble mantleBOT
#

Hey, @sharp scarab

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

Hello, administrator. I went to my game today.coeuman's service. I applied for a VIP yesterday. Today I said I'm HCKING. Can you help me unlock it? I didn't open any plug-in. My account is 76561199162097033. I didn't open the plug-in, but I can't get into the server. Can it be solved?

#

Dear management, my account number is 76561199162097033. I can't get into co eu main. Can you help me solve it? I don't have any cheating behavior.

#

Dear management, my account number is 76561199162097033. I can't get into co eu main. Can you help me solve it? I don't have any cheating behavior.

strong willow
marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

Management, may I ask why I said that I was HCKING and didn't open any plug-ins? How long did it take to appeal? Is this racial discrimination or a misunderstanding?

thin plover
near halo
#

Thank you, administrator, for solving it. Thank you for your non-discrimination. Thank you.

near prism
#

76561199382321281 VPN BAN

strange mirage
ebon patio
#

how do i get the kit?

near prism
#

76561199382321281 VPN BAN

last edge
marble mantleBOT
#

Hey, @near prism

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stark bear
#

OH MY GOD LET US INTO MAIN

#

please expand the max pop or something 354 que is insanity

#

4 hours

#

bluds tryna farm vips off usBlobGlassesDown

remote marten
marble mantleBOT
#

Hey, @stark bear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

stark bear
#

valid thanks for the response

remote marten
#

@mint fable What can I assist you with

stark bear
#

!slots

marble mantleBOT
#

Hey, @stark bear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

tulip bronze
#

I am I not able to get into us medium and I have just recently bought the q skip

fringe tree
tulip bronze
#

can you please answe it

fringe tree
slim badger
torpid summit
#

hello

torpid summit
slim badger
torpid summit
#

wtf why anticheat cant get a flying guy

#

worst anticheat

#

and aimlock

#

aimbot*

honest shore
#

Is there an <@&274971100184576010> available ?

lilac epoch
torpid summit
#

we waiting...

#

i make a ticket

slim badger
#

we reported that guy 1 hour ago

torpid summit
#

is unplayeable

#

any admin?

#

no admins?

steady zinc
#

THERE IS CHEATERS IN YOUR SEVER I HAVE 2 CLIPS OF IT

#

i cant play this sever anymore

torpid summit
#

ye bro

#

no admins free zone for cheaters

wispy dirge
marble mantleBOT
#

Hey, @steady zinc

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

steady zinc
#

on us mondays

torpid summit
#

we make a ticket river

#

1 hours ago

wispy dirge
#

?appeal @near prism

marble mantleBOT
#

Hey, @near prism

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

steady zinc
#

i would like to talk to a staff member or at least with someone

torpid summit
#

his continue killing people flying and extra jumping outside

#

imagine cant play this server for more than 2 hours

#

for a cheater

fringe tree
#

There is numerous amount of tickets, they are reviewed in order

torpid summit
#

me to

#

Ticket #f265d3 @wispy dirge

fringe tree
#

I'm hoping they can review the clips, just try to avoid them for the meantime

torpid summit
#

this is my ticket my friend put another 1 hour ago

steady zinc
#

this need to be taken care of now there is a 4 man running around esp through walls

#

bull river can i please talk with you in a call

#

or can you at least look at my clips

sleek ginkgo
#

HACKER<@&874995535881326632>

marble mantleBOT
#

Hey, @sleek ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sleek ginkgo
#

EU MED

torpid summit
#

@sleek ginkgo is korilla?

sleek ginkgo
#

WHAT？

torpid summit
#

the cheater

#

his name

sleek ginkgo
#

idk

#

yes

torpid summit
#

we report him 1 hours ago

#

spam

#

pls

honest shore
#

@jagged escarp please join support regarding the cheater just banned

steady zinc
#

can i please talk to someone

#

this is a real esper

sleek ginkgo
#

This hacker is so violent, but so far it has not been banned

torpid summit
#

send clip

remote marten
slim badger
#

xD??

torpid summit
#

melon

vital arrow
#

bro

slim badger
#

are u trolling melon or what?

near wolf
torpid summit
#

ban him he playing this server for more than 2 hours

vital arrow
#

3 hours playing

torpid summit
#

@remote marten

#

we need answers

#

is unplayeable server

#

imagine loose 7 fullkits ak for a cheater in snow

slim badger
#

we cannot get out my base literally

remote marten
#

I’m a chat mod not a admin the only thing you can do is make a ticket in game or on the website

torpid summit
#

and more people loose loot

#

we make a ticket

slim badger
#

ye but u cannot call admin to ban him?

torpid summit
#

no answer

tight dagger
torpid summit
#

jajajaja

unreal herald
torpid summit
#

ye unlucky but ban this guy

tight dagger
#

nah dont ban him

torpid summit
#

call any admin

tight dagger
#

hes legit trust

torpid summit
#

we need we cant play bro

remote marten
#

A admin will check your ticket if that’s the only thing you need please go to #general

tight dagger
#

he just has a better mousepad

near wolf
#

he got ban lol ez

unreal herald
modest fox
near wolf
#

can someone send me clip of the guy i want to see what he did

near halo
#

What is this? I didn't play with cheats

image.png
molten flicker
marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hollow hazel
#

vpn ban

#

how to appeal

molten flicker
marble mantleBOT
#

您好, @hollow hazel

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

magic plume
#

appeal

#

!appeal

marble mantleBOT
#

Hey, @magic plume

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

haughty mesa
#

I accidently bought vip for the wrong rustoria server is it possible to switch it to a different rustoria server?

hexed nimbus
haughty mesa
#

ok thanks

hexed nimbus
# haughty mesa ok thanks

There is only less then a handful of staff that can see those tickets due to sensitive info so be patient the get to it asap

hollow hazel
#

My friend was banned, showing playing with hacker!, but he was playing with us, we were friends in real life, and everyone else was playing in the server, and he was banned

lyric basalt
#

!appeal @hollow hazel

marble mantleBOT
#

Hey, @hollow hazel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gritty linden
#

today i came in server,and just be kicked out with the msg "Hacking", i don't know why

gloomy sparrow
#

!appeal @gritty linden

marble mantleBOT
#

Hey, @gritty linden

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vocal cedar
#

Can someone look at my report?

steel wren
#

Admin

#

Help pls

#

Cheating

gloomy sparrow
#

!report Please don't call cheaters out in chat

marble mantleBOT
#

Hey, @near prism

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
marble mantleBOT
#

Hey, @steel wren

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vocal cedar
gloomy sparrow
vocal cedar
#

This shit so laggy

gloomy sparrow
gloomy sparrow
vocal cedar
#

everyone said they have lag

gloomy sparrow
near prism
#

.co like shit

#

bna my account by hacking

gloomy sparrow
#

Have you made an appeal?

near prism
#

yes

#

shit admin say i am esp

vocal cedar
near prism
#

so stuip

gloomy sparrow
near prism
#

yes

#

my second account evasion

#

so shit admin

shy remnant
gloomy sparrow
#

If your appeal was denied then the ban will remain

near prism
#

u admin

#

like children

#

i think that admin even not go school

steel wren
#

Check ticket plss

near prism
#

he need to study something how to become a normal human

steel wren
#

Video

gloomy sparrow
near prism
#

don't like stuip

gloomy sparrow
steel wren
#

Cheating EU main

#

.... nick

gloomy sparrow
#

Tickets are viewed in the order they come in

zinc kraken
#

why am I banned from the x10 server, because I'm logging in for the first time?

#

He writes that I was playing with a cheater

gloomy sparrow
zinc kraken
#

look Appeal #900826

vocal cedar
#

FIX THE FUCKING SERVER

hexed nimbus
near prism
#

A group of primary school students serve as administrators

#

esp = Administrator's imagination

gloomy sparrow
blissful herald
queen crater
#

@blissful herald sheck private messages PLEASE

blissful herald
#

if you have a issue please

steel wren
#

Will his house be demolished?

steel wren
vocal cedar
hexed nimbus
vocal cedar
#

It says its known for having minimal alg but thats a lie

steel wren
#

Or you can ban him as soon as possible. I have a video where he is definitely cheating.

gloomy sparrow
steel wren
#

They write to me slow down, although I'm doing the ticket slowly, it was created and how do I look?

hexed nimbus
lone igloo
#

My friend got banned for nothing

hexed nimbus
marble mantleBOT
#

Hey, @lone igloo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

summer pasture
#

Hello, please help me, I decided to please myself for the New Year and create an account with Rust, after which I still bought it, I want to go to the wonderful Rustoria project and I’m getting kicked due to hacking, can you please help me, I already wrote an appeal but it was rejected for me

hexed nimbus
steel wren
#

Cheating

storm hare
#

I bought a vip but I have a queue my steam id76561199487096585, please check

molten flicker
#

!ticket please put it there

marble mantleBOT
#

Hey, @steel wren

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

molten flicker
storm hare
#

I'm very sorry, how long will it take you to check the ticket?

molten flicker
storm hare
#

I understand it's just unpleasant when you buy a VIP and wait for 100 people

royal nexus
#

yo @storm hare

storm hare
#

Hi

#

Thank

#

Everything works

willow bridge
#

Hi there, I'm having issues joining the Rustoria server. Is there anyone here who could help me?

north bison
#

!rules

marble mantleBOT
willow bridge
north bison
#

<@&874995535881326632>s can uget ban for pomoting twitch?
\

willow bridge
#

@raven bison

royal nexus
#

i need to talk to a admion about getting unbanned for rustoria he told me i hate to wait 3 months before it could be lifted and its been 3 or 4

willow bridge
willow bridge
toxic shard
#

You need to check the name in the ban (at the end)

#

that's the admin you need to contact

willow bridge
blissful herald
marble mantleBOT
steel wren
#

Check pls Ticket #a06a1e

willow bridge
willow bridge
# blissful herald !steamID

I would appreciate your help as I want to play the game today before I have work again tomorrow. @blissful herald

blissful herald
north bison
blissful herald
north bison
#

yea rust chat

blissful herald
#

in game you can do it, once you do NOT spam the chat

#

then you can get muted

north bison
#

I dont spam chat I'll just do a lil bit

#

alright ty (:

toxic shard
#

But don't complain if you get streamsniped then 🙂

north bison
#

yea idc we usually kill them

solar yacht
#

player: pop
server: Rustoria Eu Long
Blatant cheating....

amber quest
#

lag is crazy on us main

kind arrow
#

Please close connections from japan holy fuck they have broken the server

normal zodiac
#

how do i fix disconnected: hacking, tried other servers and it works but only on rustoria i get this error

gloomy sparrow
marble mantleBOT
#

Hey, @normal zodiac

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

normal zodiac
#

but i havent played for a week, must be something wrong with anticheat or sum, any tips on fixing it without appealing

fierce granite
#

Is there any management online? My dissonance is generally prohibited in speaking. My CO has also been prompted to hack.

low sluice
#

when us main up_

worn frost
#

where will i be contacted if i have applied for a staff position

dusky wadi
blissful crypt
#

hi

fierce granite
#

Why am I banned for 30 days

toxic shard
#

I guess bug abuse ?

fierce granite
#

After queuing up just now, I went to appeal due to node hacking. I didn't want to queue up to purchase VIP, so I was banned for 30 days after that. I want to know why

#

76561198436442334

#

Appeal #43d507

gloomy sparrow
#

@stark quiver how can we help?

stark quiver
#

Can you unblock me? My teammates are still on the server

#

Appeal #bc4251

#

I appealed for 3 hours, but it hasn't been resolved yet. I'm very disappointed

#

I used VPN

gloomy sparrow
#

Standard response time is 1-3 business days

fierce granite
#

#43d507

gloomy sparrow
#

please be patient

stark quiver
#

My teammates have been defending for 3 hours and I am very anxious

#

I haven't entered this server before, why was it BAN. Is it because of VPN

near halo
#

Yo can you reset your servers FFS 660 PING WTF IS THIS SHIT

stark quiver
#

I cannot join the server, it shows that I need to wait for 29 days

#

I need to go out and come back in 15 minutes

frail prism
#

where i can create ticket for cheater?

gloomy sparrow
marble mantleBOT
#

Hey, @frail prism

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dusky wadi
#

SERVER ??

near halo
#

YO ADMINS CAN WE GET A FUCKING RESET

#

PLEASE HOLY SHIT

#

600 FUCKING PING

fierce granite
#

I want to know, do I need to deal with it for so long just because of a VPN ban?

amber quest
fierce granite
#

I have been waiting for a few hours now

near halo
#

LMFAO THEY LOCKED GENERAL

#

HAHAHAHAHAHAH

fierce granite
#

I would like to know when my ticket can be processed for me

gloomy sparrow
#

This is a support channel

#

please don't post here if you dont need support

near halo
#

I only typed that to get the word out

#

nothing else

gloomy pivot
#

@gloomy sparrow

#

do yg have an eta

fierce granite
gloomy sparrow
toxic shard
gloomy sparrow
#

Support channel....

#

Please dont post that here

gloomy pivot
#

sry

fierce granite
#

I purchased VIP because I wanted to play more games for a while, but a VPN ban has already wasted 4 hours of my time

silver sluice
#

Please return VIP money.

#

US MAIN is suck

vivid thunder
#

When the problem is solved, will the server let you know?

near halo
#

LMFAO

vivid thunder
#

thy~

stark quiver
#

Appeal #bc4251

#

How are you doing

fierce granite
#

It's simple, I haven't even played with American servers recently. But my ban is the ban on American servers 20 hours ago

stark quiver
#

ME TOO

ivory sphinx
#

is it just F7 for report?

toxic shard
marble mantleBOT
#

Hey, @ivory sphinx

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stark quiver
#

May I ask when the processing will end

#

If I cannot process it within half an hour, I will not be purchasing VIP again

toxic shard
#

Appeals can take up to 3 business days depending on admin availabilities

stark quiver
#

Okay, goodbye

silver sluice
#

Please return VIP money. Its US MAIN

near halo
#

@toxic shard do you have a estimated time on the reboot of Main?

shy remnant
stark quiver
#

May I ask if my VIP can be refunded

shy remnant
fierce granite
shy remnant
wide glacier
#

Please return VIP money.

stark quiver
#

YES

shy remnant
shy remnant
stark quiver
#

Appeal #bc4251

#

I have sent it many times already

frail prism
#

Ticket #9e084e pls check

shy remnant
stark quiver
#

Four hours, the opposite side is enough to blow up my base

fierce granite
shy remnant
fierce granite
#

How long will my ban be lifted

shy remnant
fierce granite
#

ok，thank you

frail prism
vernal mural
#

can any admin check tieckets

fierce granite
#

I am still unable to log in or in a banned state 76561198436442334

fierce granite
shy remnant
meager rain
#

admins are on right?

fierce granite
#

ok

#

What I am prompting now is this disconnected: You are banned from this serverAppeal ban Rustoria co

fierce granite
#

Okay, thank you

shy remnant
#

As I am on the phone I can not look anymore

torpid valve
#

US Main "helen" uses m249 cheat

#

please help

hexed nimbus
marble mantleBOT
#

Hey, @torpid valve

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

torpid valve
#

Sorry, thank you

violet needle
#

up the pop too 500 on meduium

#

<@&274971100184576010>

#

it was 500 yesterday and running perfectly fine

near halo
#

Yah sorry guys but your servers are unfucking playable

gloomy sparrow
marble mantleBOT
#

Hey, @violet needle

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

gloomy sparrow
#

The slots will wont go as high as yesterday since there are a lot more entities to load

deep dune
#

hacker

marble mantleBOT
#

Hey, @deep dune

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
#

Please put it in a report

#

Don't call them out in chat 🙂

bright fjord
#

good afternoon admins I was banned from the Rustoria.co server - US LONG reason for blocking Cheating, I did not violate anything and played honestly, I ask you to take action and unban me thank you ( id 76561198964021987)

gloomy sparrow
near halo
#

@gloomy sparrow can you chek ls for me

#

private messages

gloomy sparrow
near shore
#

would be cool if an administrator can ban this rage cheater

#

anytime soon

near halo
gloomy sparrow
near shore
#

yeah

#

this man is esp nading everyone, straight up chasing everybody

gloomy sparrow
#

The admins look at the tickets in the order they come in

#

Please be patient

near shore
#

ticket; 3c1c51

blissful herald
marble mantleBOT
near halo
near halo
#

!steamID 76561199482724180

marble mantleBOT
near halo
#

@blissful herald 76561199482724180

hollow hazel
#

i appeal

blissful herald
near halo
#

ok, thank you

novel dragon
#

why is main skipping restart? it needs it i just ran back to my base and watched it disapper and spawn back after 30 seconds

hollow hazel
#

When will I get back to my appeal

gloomy sparrow
near shore
#

1-3 business days to ban ragers?

vivid thunder
#

The lags are so bad that the problem of gameplay is so serious

novel dragon
#

just got kicked for lag

dusty saddle
dusty saddle
marble mantleBOT
#

Hey, @novel dragon

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

dusty saddle
marble mantleBOT
#

Hey, @vivid thunder

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

dusty saddle
near shore
stoic patio
#

Does all rustoria servers wipe bps montly?

gloomy sparrow
stoic patio
# gloomy sparrow <#396381066450960394>

Forgive me, but most of them say "Blueprint Wipe: Force Wipe" So does that mean that bps are reset each montly update, or, only when FP actually wipes them?

compact quartz
#

Whats going on with US Medium it restarted at 10 like usual but its not up still

remote marten
toxic shard
gleaming compass
#

hello? any admins

#

we need som1 on rustoria 10x we getting 10v2'd atm and team limit is 6

#

calm u guys dont wanna ban em im gonna start zerging then if teaming is allowed like what? its been happening for 4 hours and about 8 tickets been mate

gloomy sparrow
gleaming compass
#

<@&274971100184576010>

feral trench
#

is a staff here

#

i got a question

marble mantleBOT
#

Hey, @gleaming compass

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wispy dirge
feral trench
#

can i dm

wispy dirge
#

Sure

feral trench
#

i cant send photo

wispy dirge
marble mantleBOT
#

Hey, @feral trench

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

feral trench
#

oh

#

?verify

marble mantleBOT
#

Hey, @feral trench

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

gleaming compass
errant ingot
#

i see hacker

gloomy sparrow
#

please be patient

errant ingot
#

someone fly

gloomy sparrow
marble mantleBOT
#

Hey, @errant ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gleaming compass
gloomy sparrow
#

and admins look through them all

gleaming compass
#

thats why there are dedicated MTM admins

near shore
#

rager just logged off 1 hour and 30 minutes later, i guess the investigation can't be completed then 🙂

marble mantleBOT
#

Hey, @bright fjord

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

clever jolt
#

5x lag problem ?

gleaming compass
#

10x crashed

cedar nacelle
#

10x crash

broken junco
#

how to report cheater?

upper escarp
marble mantleBOT
#

Hey, @broken junco

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

x10

hybrid panther
#

x5 down?

cursive cove
#

10x?

clever jolt
hollow pumice
#

fix the server i was shitting on ice clan

toxic shard
#

Devs are on it