#support

1 messages · Page 467 of 1

uncut maple
#

I got banned accused for having another account banned can you help me ? I have a ticket opened in the website

warped lodge
#

@wispy dirge I suspect the admin who banned me either a. purposefully banned me out of retaliationor b. accidentally banned the wrong account. Please view the screen shots I sent you in your dms. Needing to wait 1-3 days for a wrong appeal is absurd.

wispy dirge
wispy dirge
warped lodge
#

Can you explain to me how an admin bans someone who's never been on a server for playing with a cheater on that server?

hearty fulcrum
edgy willow
#

what is sea?

hearty fulcrum
edgy willow
#

thanks

dusty quail
#

real staff member?

#

dude messaging me saying he a admin lol just wanna make sure

neat pumice
#

It's a scam, don't click anything, block and report to steam 🙂

dusty quail
#

bet

#

thank you sir!

vapid hound
#

new fake Profile is guess

dreamy river
#

@toxic shard I have to wait 172 days more and unban? Its going to be 365 days.

strong wigeon
#

why have i goten baned withot a reason

thorny peak
#

I am a donator yet still don't have the "sil" command auth.

remote marten
#

You probably dc and you were killed by turrets

remote marten
sterile yacht
#

this is a scam right?

void condor
#

It's a scam, delete them

sterile yacht
#

yea i though so steam support told me it was a safe link so i was confused

torn heart
#

and report them if possible please

shrewd pollen
#

Why do I enter the server to show hackers? I don't know if it's the vpn problem administrator.

marble mantleBOT
cloud knot
#

hello i was banned for 6 hours and i still cant join the server after the time is up

shrewd pollen
#

76561199198730670

#

@hearty fulcrum76561199198730670

torn heart
marble mantleBOT
shrewd pollen
#

@torn heart76561199198730670

cloud knot
torn heart
#

You have tried to join about 12 times since the ban expired

#

it even told you to stop spam connecting

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wait 15 mins and then try again

#

spam connecting when the ban is lifted typically makes it stuck since it can't lift it and block you from joining at the same time

cloud knot
#

so why did i get banned

#

oh nice thank for the info

shrewd pollen
marble mantleBOT
#

Hey, @shrewd pollen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

torn heart
near halo
#

i need help

polar cairn
near halo
#

why tf am i banned excuse my language but like fr tho

#

on us 10x

polar cairn
#

There could be countless reasons as to why a player could have been banned. Have you submitted an Appeal?

near halo
#

how would i apeal if i dont even know what im banned for

polar cairn
#

I would highly suggest that you make an appeal and try to see what's going on and why you were banned. It can take up to 1-3 days for an appeal to be reviewed.

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

this some bs it was 66 months ago and i just now get banned ????

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you know damn well that aint fair

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hello?

polar cairn
#

What was 66 months ago, your ban?

near halo
#

yes

#

i guess

tribal merlin
#

OMG IM IN THE FUCKING TUNNELS KITTED UP TO THE TEETH

#

WHAT ARE YOU DOING

vale garden
#

fat cat wya pimp

tribal merlin
#

outpost

polar cairn
#

Sorry ACE one a ban has already been appealed, that is the final decision.

vale garden
#

dox threats is a yikers

mellow galleon
#

5 years you have been banned is crazy

near halo
#

i have one opened already without a response i just opened another one to show that is from 66 months ago like tf?

tribal merlin
#

you got banned when you were 10 years old? lmao

near halo
#

thats the thing idfk how thats possible

#

and why would i get banned now?

carmine sphinx
#

Show me that juicy steam profile

near halo
#

im not tryna waste my time on this bs

delicate kernel
#

im getting disconnected: connection attempt failed every time i try to join

near halo
#

1k hours no bans

delicate kernel
#

ahh

near halo
#

atleast show me the damn message

#

thats a "dox threat"

#

hello?

polar cairn
frail hull
#

Help me I got banned

marble mantleBOT
#

Hey, @frail hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frail hull
#

But on the support site they added me to a black list of what they are doing to me

#

Help me solve this problem, what should I do???

polar cairn
frail hull
#

I can no longer ask why I was given a ban because I was added to the blacklist and I can no longer write an appeal

near halo
#

Administrator: Why was my friend punished? 76561199637381152

#

I need help

#

Can he unblock his VPN if he is banned?

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

robust musk
frail hull
robust musk
#

Than please wait 1-3 buisness days it can be faster than that

thorn sparrow
#

@torn heart

torn heart
#

yes

thorn sparrow
#

I waited my week ban out and it still does not let me join

torn heart
#

wait 15 mins and retry

#

should let you in

#

just spamming connect the second it expires causes a delay in our ban system

thorn sparrow
#

oh ok thanks

#

still not working @torn heart

#

@torn heart

#

@west osprey

rocky minnow
#

Any admins online right now

#

I need to place a floor and its telling me theres not enough space

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But theres nothing there

half gulch
#

!ticket

marble mantleBOT
#

Hey, @half gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

half gulch
#

<@&274971100184576010> i got told on thursday for us small that the kids i made a ticket about were legit and come to find out i just got a notification from rust that one of them got eac banned.

#

i also made a second ticket that said when they get banned you guys owe me a month of vip for them fucking up my wipe so i will be waiting on a dm from someone regarding that

violet scroll
#

i got gamebanned 180 days ago and I want to play again on your servers and im on a fresh account will i be banned from ur servers because I have low hours?

frail hull
simple tartan
#

Administrator, I have been banned three times within a week and I request to be unblocked every day. Please tell me the reason for my ban and help me unblock it,my ID 76561198181224091

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It's really troublesome, and every time I check, it's the same record that leads to the ban,

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He said I was banned on one server, while I was playing on another server

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<@&274971100184576010>

willow saffron
#

cheater i10 US MAIN

marble mantleBOT
#

Hey, @willow saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

willow saffron
#

already did

#

uchiha_stalin x Viz

marble mantleBOT
#

Hey, @simple tartan

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

simple tartan
#

My website shows that the ban on this case has been lifted, but I am still banned, which means that I cannot appeal again or submit new cases

#

I cannot endlessly appeal before every game, which not only troubles me but also troubles the administrator,

remote marten
#

@delicate bolt what can I help you with

mossy relic
#

Theres people adding me claiming to be rustoria admins want6ing me to vote on new twitch drop skins

#

on steam

remote marten
mossy relic
#

Thought so

simple tartan
delicate bolt
# remote marten <@138990006415917056> what can I help you with

I have been playing on a low-pop eu server for just over a week, and today, when I tried to log on like usual, I was greeted by this message.
When I went to write a ban appeal, it said I had been banned for three months. I hadn't even played Rust back then.

delicate bolt
#

i did

delicate bolt
simple tartan
#

Does anyone care what I'm saying

#

<@&274971100184576010> I have been banned three times within a week and I request to be unblocked every day. Please tell me the reason for my ban and help me unblock it,my ID 76561198181224091
It's really troublesome, and every time I check, it's the same record that leads to the ban,
He said I was banned on one server, while I was playing on another server

mellow galleon
#

hey i just got banned for playing with a hacker. how

marble mantleBOT
#

Hey, @simple tartan

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

molten flicker
marble mantleBOT
#

Hey, @mellow galleon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

night haven
mellow galleon
#

were you the uchia guy

night haven
#

Yo @molten flicker you a bitch bro chat moderator how about u become dis dick moderator boy

mellow galleon
stuck talon
#

@compact wyvern can yall ban the fucking cheater ???

daring viper
#

me?

worldly aurora
#

how can i report a cheater?

#

possible cheater

regal estuary
molten flicker
molten flicker
marble mantleBOT
#

Hey, @worldly aurora

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mellow galleon
jaunty bay
#

/ticket

marble mantleBOT
#

Hey, @jaunty bay

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jaunty bay
#

i want report this player on steam he tells me he is rustoria admin and giving away a new skin to twitch drops so be safe guys

robust musk
robust musk
jaunty bay
#

i know but if he tries somebody who dont know that was a scam

#

i reported him and blocked him

robust musk
stiff perch
#

hello, I have a problem with disconect for cheating, how I can fix it?

marble mantleBOT
#

Hey, @stiff perch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

smoky cape
#

!report please don't call out cheaters

marble mantleBOT
#

Hey, @fair cobalt

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fair cobalt
#

какой нахуй тикет забаньте его

smoky cape
fair cobalt
#

Все давайте быреком чекайте тикет

timid path
#

!report

marble mantleBOT
#

Hey, @timid path

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

old abyss
#

i have a clip of fly hacker just now on us main

cinder olive
#

oi

celest rose
#

Hello dear administrator, I'm VPNBAN, can you untie it, I need to continue playing in the server id 76561199381469000

olive hedge
#

US long just went down

sharp eagle
#

US LONG CRASH

tiny storm
#

us long what happend

tardy path
#

has admin acknowledge long is down?

sharp eagle
#

nah

halcyon scaffold
#

Long - gg:(

tardy path
#

<@&274971100184576010> long down

blissful herald
tardy path
#

thank you

cinder olive
#

look at the time ;p

blissful herald
#

and its Mp5 on burst - right

cinder olive
#

bro shoot 6bullets in 0,01s xd

blissful herald
#

so thats normal

cinder olive
#

well i din't even hear the mp5 xd

blissful herald
#

Just make a ticket and we can check

cinder olive
#

might be lag tho

tiny storm
#

admin when can log in

carmine plaza
#

LONG DOWN and im deep in some chinese dudes base

blissful herald
onyx vine
simple tartan
#

I have been banned, but the appeal shows that my ban has been lifted. Who can help me

wispy olive
#

is US Long down??

carmine plaza
#

yep chinese ddosed it when i deeped them

wispy olive
#

any update on when itll be back up??

safe storm
#

Why do I get so many invalids when fighting certain people on us long

twin helm
#

I was wondering why me and my teamate cant get into US Long and it says "Disconnected: Connection Attempt Failed"

wispy olive
#

its because the servers down

twin helm
#

still?

silver raven
#

1 Hour role back confirmed for long

mystic rain
wispy olive
safe storm
#

Alr

twin helm
#

I just had the fattest come up to 😢

safe storm
#

Colby is there proof it will

silver raven
#

Long servers have to many entities to save data often.

wispy olive
#

when is the server coming back up?

blissful herald
jade wigeon
#

Hello i have problem with linking. I wanna link discord and it says already linked tho it's not. And if i go under unlink request i cant see discord either

magic narwhal
#

me and my group got banned for playing with hacker how do we appeal

#

was a village we just started playing adding random people plz help 😦

marble mantleBOT
#

Hey, @magic narwhal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

trail drum
#

how to aply for someone cheating?

lyric basalt
marble mantleBOT
#

Hey, @trail drum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

devout acorn
#

Why EU 5x not working?

earnest mauve
#

eu 10x no bps crashed?

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cant connect

boreal summit
#

yeah

#

@lyric basalt can you check about eu 10x no bps crash?

forest cave
#

5x still wiping cant connect?

rotund magnet
#

Whats happened to eu 10x

blissful herald
blissful herald
small talon
blissful herald
marble mantleBOT
small talon
#

what I do

#

hhhlllloooo

blissful herald
small talon
#

I don't understand

blissful herald
small talon
#

1265489902

balmy cypress
#

steamid is what he needs

#

click the link

small talon
#

76561199225755630

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this one

#

Hey man

blissful herald
small talon
#

thank you man

last agate
#

10x gets timed out all the time

#

is it a server problem?

dark bridge
#

whens the server back up

cloud otter
last agate
#

thanks

hybrid lily
#

What is the solution to this problem?

cyan yacht
#

lmao

icy river
#

Zeus No BPs 5x die

uncut maple
#

@blissful herald Hi how are you. I opened a ticket for appeal a Ban, and you said i never replied to your message or mention. I know my response was late but I replied at the end. I wasn’t near the PC at that time I had a call, but when I came back I replied.

icy river
#

how fix?

uncut maple
#

.

#

.

hybrid lily
#

What is the solution to this problem?

blissful herald
cyan yacht
#

its server lag

#

everyone has it

uncut maple
blissful herald
#

regards Ban evasion

hybrid lily
#

What is the solution to this problem?

uncut maple
blissful herald
cloud otter
hybrid lily
cloud otter
#

wait another hour

thin osprey
#

hello , i know the reason the 10 x server went off 2 times and i think its my fault i have discorverd a bug i need to talk with a staff member

hybrid lily
#

؟؟؟

uncut maple
blissful herald
#

thats why you are Banned for ban evasion

dark bridge
#

when will this server be up!

velvet sparrow
#

admin?

earnest mauve
#

@blissful herald any ETA on fix no bps 10x eu?

blissful herald
quick bluff
#

i need an admin to go in call

#

i have found a bug that lets u fly

dusk lake
quick bluff
#

BVAVAVVAVAVAVAæ'

dusk lake
#

Cant believe that admin thought i was hacking

quick bluff
#

HAHAHHAHAHHAAH

dusk lake
quick bluff
#

crazy

strong wigeon
quick bluff
#

helloo

#

merso

dusk lake
#

@eternal solar

quick bluff
#

merso add elsayer

severe yacht
#

fix the loot on x5 please

quick bluff
#

@eternal solar talk to rust devs pls

severe yacht
#

@void condor 5x still down

void condor
#

Yep, working on it Perry. Sorry for the downtime

agile matrix
#

gareth, will be soon on the x5?

void condor
#

Hopefully not much longer

reef token
#

why is my ping rustoria eu small so high all of a sudden eventhough this morning it was around 130 now its 280 and fluctuating to 340, my internet is really good, is this server side or my side??

quick otter
#

@blissful herald wtf?

blissful herald
marble mantleBOT
quick otter
#

76561199346369892

#

??

#

@blissful herald ?? hello?

blissful herald
#

Hellooo

quick otter
#

hwello? fucfking drag me

quasi onyx
#

i got banned for hacking even though imm not hackign

quick otter
#

i got banned for "come to discord"

#

fucking useless admins

quasi onyx
#

*hacking

quick otter
#

these admins must be fucking braindead

#

im banned for "come to discord" and the braindead admin says "im banning you because you have 30 hours"

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@blissful herald the fuck is ur problem? i told u why? like are u dense kid?

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and isnt it a violation of rusts TOS for vanilla servers to ban like that?

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banning because "low hour" like what the fuck?

blissful herald
winged solstice
#

where we can make a ticket for guy cheating ?

#

<@&274971100184576010>

gloomy sparrow
marble mantleBOT
#

Hey, @winged solstice

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winged solstice
#

/ticket

marble mantleBOT
#

Hey, @winged solstice

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winged solstice
#

thanks

rain summit
#

i need an admin that i can talk with in voice or in dms

night hull
#

that pfp is crazy

shy remnant
winged solstice
#

excuse moi

#

c'est que c'est notre voisin et il m'a enervé xD

rain summit
fossil oar
#

having ping on eu servers for no reason

#

any other server is ok just in the rustoria ones is the problem

last ember
#

what should I do if I was banned because of cheats that don't exist

rain summit
marble mantleBOT
rain summit
#

xPiwel i dm you 🙂

last ember
#

76561199385876835

shy remnant
marble mantleBOT
#

Hey, @rain summit

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
rain summit
#

!report

marble mantleBOT
#

Hey, @rain summit

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

forest cave
#

when will i get my hero kit available?

covert hornet
#

i can't connect to us main

lyric basalt
rain summit
#

omg can someone please look at my ticket???? we have a fking cheater ig

snow ether
#

us long ?

rain summit
#

ei long

#

eu long

arctic lion
#

i got disconnected with a message saying to join the discord when i joined

arctic lion
#

ya mumu

gloomy sparrow
arctic lion
#

oki doke should i pm him?

lyric basalt
lilac nova
marble mantleBOT
dusk lake
#

Any admin?

#

We need to talk about that ban.

balmy cypress
dusk lake
#

76561199239593690

dusk lake
reef sparrow
#

@west osprey you back??

balmy cypress
#

Looks like a bug abuse ban, you are likely banned for 30 days but you should appeal the ban to find out

balmy cypress
reef sparrow
#

can you help me

balmy cypress
#

Message Lorie

reef sparrow
#

yea she still not answering

balmy cypress
#

she will reply when she can

dusk lake
balmy cypress
dusk lake
#

Jesus that's unfair

balmy cypress
#

I'll speak with the admin and double check

dusk lake
#

ty bro

dry shore
#

i just joined the server after 1 week of not playing and i'm getting a message that i got banned for evasion

#

can somebody help me with that i did nothing wrong am new

balmy cypress
wild nymph
#

pls i need help

marble mantleBOT
dry shore
#

76561198175345403 this is my steam id

marble mantleBOT
#

Hey, @dry shore

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

barren girder
#

where can I view the server seed?

neat pumice
proven token
#

need a admin to remove my ban

gloomy sparrow
proven token
#

nope

#

how am i doin it?

gloomy sparrow
marble mantleBOT
#

Hey, @proven token

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dusk lake
#

nsfw

hazy tendon
#

eu monday crash??????

nova frigate
#

eu monday down =

hazy tendon
#

for how long

nova frigate
#

just now

#

it either crashed or got taken down, dont know for how long

shy remnant
#

Aware for EU Monday, thanks for the information

full dew
#

eu ukn down

shy remnant
#

EU Mondays and EU RTG are booting

strange wing
#

!report

marble mantleBOT
#

Hey, @strange wing

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

maiden silo
#

No apps/addable bots for US long or any other servers but BR?

latent kayak
#

No admin on eu main? Hacker is killing us

unreal perch
#

hello how can i make ban appiel ?

junior wing
unreal perch
#

@shy remnant hello

shell pewter
marble mantleBOT
#

Hey, @unreal perch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
marble mantleBOT
#

Hey, @latent kayak

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

forest cave
#

when will i get my hero kit available?
NEW

rancid lotus
#

!ticket

marble mantleBOT
#

Hey, @rancid lotus

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

safe vector
#

US MAIN

vapid oasis
#

@quick escarp main down

lilac epoch
#

nice i made ticket about a cheater and admin said he isnt cheating now that guy is gamebanned

#

haha nice admins

quasi ember
#

lol

gloomy sparrow
#

@lusty dock how can we help?

arctic stag
#

Us main is down

lusty dock
#

TOP

umbral dust
#

SEA Long lagging

#

hello, SEA Long is lagging

#

rubberband preiodically

near halo
#

eu mondays wipe what time?

gloomy sparrow
vivid plover
#

!appeal

marble mantleBOT
#

Hey, @vivid plover

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vivid plover
#

<@&274971100184576010> can sm1 reply to my ticket

shy remnant
#

For a ban appeal

near halo
#

<@&274971100184576010> Can you check this guy out on rustoria us small his name is frank he lives somwhere in snow

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal osprey
#

Hello ive been banned on rustoria US main i talked to an admin and he said he unbanned me but hasnt, its been like 2 days is there any active admin who can help me

winter sinew
#

!ticket

marble mantleBOT
#

Hey, @winter sinew

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal osprey
winter sinew
#

Hey are there any admins that I can talk to on discord about my association ban

torn heart
winter sinew
#

Can I request the 5%

torn heart
#

can I ask what exactly you need to speak to an admin about in regards to your ban

winter sinew
#

I believe it was a false positive in some detection things. Last wipe my teammate also got false positive by detection due to changes in the water update.

torn heart
winter sinew
#

I am just wondering if he got banned by an admin or a "detector"

torn heart
#

send me your steam id please

winter sinew
#

dms

torn heart
#

Ban looks legit, i'd suggest you make an appeal along side everyone who is involved so it can be re reviewed if anything.

winter sinew
#

can I ask for the steam of whoever was banned on my team

#

I am not sure exactly who it was because my teammate said he was banned for cheating but now said he was trolling and isnt

coarse lion
#

yo idk if its just my game but everytime i go to the shop of US 5x S/D/T i just get stuck and cant leave the menu

winter sinew
smoky cape
coarse lion
#

tried that thanks though bro

umbral dust
wooden laurel
#

theres a cheater on the us low pop can any staff or admins watch them

marble mantleBOT
#

Hey, @wooden laurel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winter sinew
#

Hey admins I dont believe anyone on my team was cheating and got banned for like a random player? I am not sure. some sources say that "Dizzy was the one banned" and I never played with a dizzy.

balmy cypress
winter sinew
#

I know that player and did not play with him

balmy cypress
winter sinew
verbal osprey
#

ive got banned 3 days ago

#

And am supposed to be unbanned

#

Marzy said he unbanned but i still am

toxic shard
#

3 days ? that's a GB, we still review trhose case manually

verbal osprey
toxic shard
#

it's not because FP did only a 3 days ban that you will be automatically unbanned by us server side

winter sinew
winter sinew
#

yes

boreal thistle
winter sinew
boreal thistle
# winter sinew no

You can attach files to the appeal and explain your situation to the admin and wait patiently for the response.

boreal thistle
# winter sinew no

If you cant attach files anymore you can sent links to the videos and screen shots.

winter sinew
balmy cypress
winter sinew
#

I will send clip

balmy cypress
balmy cypress
verbal osprey
balmy cypress
verbal osprey
#

ok

boreal thistle
marble mantleBOT
balmy cypress
#

Put this into your appeal and the admin who banned will review

winter sinew
balmy cypress
verbal osprey
balmy cypress
#

will take 5 mins

verbal osprey
winter sinew
#

I also wanted to ask that if a person "cheater" obtains the code to your base without you wanting / giving them and gets you banned, would that be considered a false association ban? Because with the evidence I have I believe I should 100% be unbanned

verbal osprey
balmy cypress
gilded pasture
#

How do I report a person?

boreal thistle
marble mantleBOT
#

Hey, @gilded pasture

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

urban plover
#

People are messaging users on steam asking them to vote on Rustoria Workshop items, not asking for any money, but impersinating Admins. So far its seemed harmless but make sure to keep your wits about you. Still unsure if its a spam account on behalf of rustoria or not as they claimed to be Admin for Rustoria and offered "vip" on all rustoria servers simply for voting on a workshop item. Which makes no sense to me. Figured id put it in support and let the admins here either warn their players, or keep their eyes on stuff like that.

boreal thistle
urban plover
#

Awesome sauce, i figured as much! Already reported 🙂 Thanks for the speedy response

harsh talon
#

Hi, I can't connect to the server

boreal thistle
harsh talon
#

exception (cs:95822)

boreal thistle
harsh talon
#

What does it say when you try to connect?

#

modified server yes

boreal thistle
harsh talon
#

even appearing hacking?

boreal thistle
harsh talon
#

When you enter the server, hacking appears and disconnects

boreal thistle
marble mantleBOT
#

Hey, @harsh talon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

boreal thistle
# torn heart !appeal

I think he means that the red error code appears not that he is banned but i know know.

harsh talon
#

This shows several codes in red

boreal thistle
harsh talon
#

I already tried these steps

#

I uninstalled the game too

boreal thistle
harsh talon
#

ok

#

Can't you check if I received a ban on the server?

torn heart
marble mantleBOT
harsh talon
#

76561199421483959

#

my steamid

torn heart
harsh talon
#

ok

boreal thistle
# harsh talon ok

Sorry for the confuzion i thought you have issue with your pc 🙂

cerulean kindle
#

guys, is ✪ Slayrz_ an admin on rustoria?

torn heart
#

its*

real moat
#

can someone help me with my ban appeal?

#

banned for "playing with hacker"

boreal thistle
marble mantleBOT
#

Hey, @real moat

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

real moat
#

could someone look at it

boreal thistle
timid haven
#

i just got kick and it said come to discord

gloomy sparrow
harsh talon
#

Now I can log in, thank you very much for your help!

real moat
#

please

#

someone look into my appeal <@&274971100184576010>

boreal thistle
real moat
#

1-3 business days

#

and ill get raided

boreal thistle
gray mantle
#

Why i cant put low grade in the HQM Quarry?

boreal thistle
gray mantle
#

I have too and it doesnt works

boreal thistle
gray mantle
#

Good thanks

brazen glade
#

Hey i have question u can buy vip on all serveur

#

bcs i play on mondays and main but i dont want to buy to 1 serv

torn heart
brazen glade
#

i need to buy expensive not 8$

torn heart
brazen glade
torn heart
#

most convient option for most rust players

brazen glade
#

for pepol need to buy expensive

torn heart
#

just set up a subscription and it will auto renew

brazen glade
#

u need to disable the card for not renew???

#

i need to know i buy 5 days but i need delet

boreal thistle
alpine yarrow
#

Hello, I am from Uruguay, I wanted to know if they allowed me to use VPN to reduce the ping? (I play on US Mondays)

void condor
#

Vpns are allowed yes

alpine yarrow
alpine yarrow
#

for us mondays

boreal thistle
real moat
hearty fulcrum
# real moat can u peep my appeal

your appeal will be handled by the admin who is in charge of your ban when they are available. please try to be patient as our admins have many resposibilities and there are many other players requesting their support as well. thank you for waiting rustoriaheart

sacred sapphire
#

found a guy saying he is a admin on the server in steam saying to vote for a skin for twitch drops by sending a link pretty sure the skin is from 2019 so if you get a add from Rustoria.co | _Aqua its probably a scam

boreal thistle
sacred sapphire
#

already done

boreal thistle
near halo
#

admin

boreal thistle
#

!report

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

This person cannot be found when submitting a work order

boreal thistle
#

Is there a possibility that you got the steamid wrong?

near halo
#

No, I can't find this person in the work order submission

#

He has a 60% headshot rate

#

Data found on the data website

torn heart
#

make one of these

#

and include the steamID

hearty fulcrum
#

here are the steps ^^^^

near halo
#

ok

supple apex
#

This guy is cheating on Rustoria US Main

#

Rudolph Jaskolski

#

He got banned

cerulean siren
#

Did not know where to put this but need support on a interaction i just had on steam, and wanted to know if the account was a real Rustoria account I have a screen shot if its ok to post here?

timid jay
#

@thin plover drag ples rq

#

@smoky cape drag rq

toxic shard
#

we don't contact people on steam

vale garden
#

Ragehacker on us main

marble mantleBOT
#

Hey, @vale garden

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tardy path
#

<@&274971100184576010> us long did its nightly crash

snow ether
#

us long dеad?

hearty turret
#

@tardy path i cant get in either

still cosmos
#

<@&274971100184576010>

tardy path
#

happens every night between midnight and 3am

#

might as well call it a restart at this point

still cosmos
#

how long does it usually take to come up

tardy path
#

sometimes 10 mins sometimes 40 mins

snow ether
#

why its shows us long 258 onlinе

#

if its offlinе

cerulean kindle
snow ether
#

hеllo us long gonna rеstart or sеrvеr is dеlеtеd forеvеr?

lyric basalt
#

Aware about US Long and devs are working on it

snow ether
#

u surе?

lyric basalt
potent belfry
magic forum
#

yo cheaters in US Medium

snow ether
#

yo us long slееping

lyric basalt
marble mantleBOT
#

Hey, @magic forum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

snow ether
hallow umbra
#

us long needs to get back up

snow ether
#

<@&274971100184576010>

hallow umbra
#

us long is down guys

snow ether
#

it is

snow ether
#

30 minuts alrеady)=

little breach
#

Marzy, we have an ETA?

snow ether
#

MARZY

#

arе u surе about it?

glass sequoia
#

homie calm down he cant make it start up faster

little breach
#

He lying to us

fluid hamlet
#

why i cant git in on us long ?

tardy path
#

its the nightly restart

glass sequoia
#

it crashed not restart

snow ether
#

bro i cant wwait i wwantеd to play 40 min ago and i am gonna go to school rn

tardy path
#

crashes every night so im calling it a restart from now on

glass sequoia
#

xd

lyric basalt
fluid hamlet
snow ether
#

marzy u dont said howw much timе nееd morе 50 min alrеady sеrvеr offlint

carmine plaza
#

was down for 50 minutes last night

#

at this point just keep the server down til i wake up in the am lmfao

snow ether
#

us long?

lyric basalt
#

!ticket

marble mantleBOT
#

Hey, @lapis drum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lyric basalt
#

@lapis drum F7 reports are not going to us. You will need to make a ticket

#

US Long should be up @snow ether @fluid hamlet @glass sequoia @tardy path

tardy path
#

ty

spring pulsar
#

!ticket

marble mantleBOT
#

Hey, @spring pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lapis drum
#

@spring pulsarlmao this is the dude. He was arguing because his friend outed him

#

now he hops off after knowing he was reported lmao

spring pulsar
#

lol i have everything on recording buddy

#

/ticket

marble mantleBOT
#

Hey, @spring pulsar

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lapis drum
#

Show your clips of the kills then shrug

spring pulsar
#

bro i banned you for tap firing

lapis drum
#

How else am i going to long range an AK lmfao

#

you're full auto deep and hitting 90% heads

#

show the kills shrug

#

Quiet becuase you dont wanna incriminate yourself lmfao

spring pulsar
#

bro lets get a admin in here and look what he says

lapis drum
#

upload it to streamable for the jury my guy

#

i wanna see your pov on these kills

spring pulsar
full sable
#

lmao

turbid lantern
full sable
#

sorry but this sht to funny

candid dragon
#

lmfao

turbid lantern
#

the new recoil is so easy

full sable
#

fr

candid dragon
#

real

lapis drum
#

lmfao "get good"
You claim 800 hrs but dont understand an AK cant hit 90% heads long range

candid dragon
#

type shi

lapis drum
#

smooth brain

candid dragon
#

get better

lapis drum
#

lmao these are the same kids from your game. imagine needing them for moral support

turbid lantern
lapis drum
#

i hope an association ban hits

turbid lantern
#

you getting doubled doesnt mean someone is cheating

#

you are special for sure

candid dragon
#

its not that deep your 25

lapis drum
#

Upload pov since everything is recorded.
I'm done arguing, you said you have proof. Upload it lol

#

prove me wrong is all i want

turbid lantern
#

bro was streaming with a handcam>>>

candid dragon
#

this is going a lil far

turbid lantern
#

are you stupid

candid dragon
#

over some arenas

turbid lantern
#

real

candid dragon
#

just because u got banned from it

lapis drum
full sable
#

hes an ego werido

#

a33er is an ego kid

lapis drum
#

bro lmfao

candid dragon
#

idk i dont even care about this

lapis drum
#

the first rust vid is 0 recoil

candid dragon
#

idk why im defending him

full sable
#

u shoundt be

lapis drum
#

no wonder he wont show it

full sable
#

hes some random ass kids trayna be tuff

lapis drum
#

he's got no recoil cheats

candid dragon
#

i dont think he is cheating but

#

theres a chance

lapis drum
full sable
#

satisfying gameplay with hand cam

lapis drum
#

He rocks no recoil cheats. Look at his twitch 🤣

full sable
#

LMAO satisfying gameplay with hand cam NAH THATS CRINGE

turbid lantern
#

bro def roleplays

full sable
#

i do spicy

turbid lantern
#

never touchs guns

candid dragon
#

prim?

lapis drum
empty yew
#

How i can unban?

lapis drum
#

ive seen it all

full sable
empty yew
turbid lantern
full sable
#

any low hour player can be a beamer

turbid lantern
#

not only is his spray not good enough ti be cheats, he also had a handcam the entire time

#

use some common sense

candid dragon
#

i only got 300 in total

#

and i was hitting headshots

full sable
turbid lantern
#

pulling down with the sppray? if you know whatthe pattern looks like its pretty easy to tell

#

especially new recoil

full sable
#

honestly every1 stop this arguement its a waist of time and just stupid asf idk why we are fighting about stupid shit.

lapis drum
candid dragon
#

ima go to the gym idc about this

full sable
#

if u think som1 is cheating just make a ticket

lapis drum
#

What pull down

full sable
candid dragon
#

diffrent time zones

full sable
candid dragon
#

y

full sable
#

wondering

lapis drum
#

idc to make a ticket tbh, dont front like hes good. Cause I'll make sure to get an association ban by f7 reporting

candid dragon
#

8

lapis drum
#

@candid dragon

candid dragon
#

yuh

full sable
full sable
candid dragon
#

wait what did i do

turbid lantern
#

look at his spray tho... it is really bad man

full sable
turbid lantern
#

idk what servers you play where you think that is cheats

#

but i mean

candid dragon
#

he said he wanna get me banned to i only got 300 hours and suck also i just met him and played on his team its not that deep

full sable
#

not u silly its uhh the chaos kid

lapis drum
full sable
#

spoofed that was spicy

turbid lantern
#

i claimed 7k lol

candid dragon
#

bro what

#

i was boobies

lapis drum
#

oh lmfao. You all act the same, hard to differentiate

turbid lantern
#

you act like a baby

candid dragon
#

its not that deep

turbid lantern
#

how do you have a thousand hours in the game and you are 25 irl and you acting like this

#

if you think hes cheating report and leave it at that?

candid dragon
#

why get so angry

olive hedge
#

whre do i lodge a ticket

lapis drum
# turbid lantern you act like a baby

You all in his twitch chat telling him to turn his shit off after he got called out.

this shits gold man.

He even has the cross hair visible in the stream

full sable
#

instead of aruging bum

candid dragon
#

bro crossairs are fine

turbid lantern
#

bro i just met him i joined the areana after you did

full sable
turbid lantern
#

crosshairs are alowwed tho?

full sable
#

crossairs are pusses ngl

candid dragon
#

true

lapis drum
#

i do what i want

candid dragon
#

but nobody was telling him nothing i had stream muted and was playing

turbid lantern
#

sit on rust and cry about someone cheating

full sable
#

who tf says ye im saved

#

LMAO

candid dragon
#

buddy my dad make more then u would in your life

turbid lantern
lapis drum
#

lmfao you wish. Thats post taxes my boy

#

im banking 77k gross

candid dragon
#

62 is crazy

turbid lantern
lapis drum
#

as a single person?
lemme see your payroll lmfao

#

them zelle transfer from yo momma

candid dragon
#

my dads a pilot

turbid lantern
#

i have no expenses tho so do u really make more?

full sable
#

we making 2014 jokes lmao

lapis drum
#

he can pilot dem nuts in his mouth

full sable
#

what bro 😂

candid dragon
#

that really made me laugh

#

that was so funny oml

full sable
#

bro likes guys now i thought u where saved

lapis drum
candid dragon
#

ik u like the gay section on weird videos

lapis drum
molten flicker
#

please take into DM guys

lapis drum
#

yall young

full sable
#

MARRIED?

#

dammm 25 and married

candid dragon
#

thats normal

full sable
#

she dam ruined ur life

lapis drum
full sable
#

tf

full sable
#

bros on that fety

turbid lantern
#

me to olan

molten flicker
#

glad to hear that heartoria

lapis drum
#

@full sable bro smokes delta and thinks its "loud"

that was the last one

full sable
#

lmao what

lapis drum
#

bye

full sable
#

lmao tf

turbid lantern
#

whatever bruh jus report n leave it at that stop typing

full sable
#

u got a wife gang

candid dragon
#

i think your wife would love what u are saying to kids

full sable
#

nah thats fucked he got a w ife and saying freaky things to mi n ors

#

freaky asf

spring pulsar
olive hedge
#

how do i get in contact with admin

candid dragon
#

u just come out of know where

lapis drum
marble mantleBOT
#

Hey, @olive hedge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spring pulsar
#

im js trying to end this yall in too deep

candid dragon
#

from u

jaunty junco
#

!ticket

marble mantleBOT
#

Hey, @jaunty junco

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spring pulsar
#

huh

molten flicker
#

Okay stop for now, If you don't need help please take it elsewhere 🙂
Give free space for others who need help

spring pulsar
#

bro i need help @molten flicker 😭

olive hedge
#

@molten flicker how long do tickets normaly take

molten flicker
spring pulsar
#

these people are accusing me of hacking and are harassing me bruh

molten flicker
olive hedge
turbid lantern
#

idk why ur getting accused of haccking lol this whole situation is uncalled for just report thats all thats needed lol

spring pulsar
#

bro i tried but servers wont show up on the website

#

here do i live than?

spring pulsar
#

huh

#

bro you make no sence

#

sense

#

nah this is getting to far bro

#

bro what are you doing

#

why are you doing this?

molten flicker
olive hedge
terse granite
#

bros

#

why is my donator role not showing on discord ?

cinder olive
latent plover
hearty fulcrum
hearty fulcrum
manic copper
#

Бан без причины как быть

austere lichen
#

Hello everyone, please help me figure it out, I was banned from eu small, although I didn’t play with cheats, what should I do?

#

Лех , такая же фигня

manic copper
#

Да это у многих

austere lichen
#

Ты на каком сервере ?

manic copper
#

На еу лонг

#

Месечный

austere lichen
#

Понял, я на еу смол недельный

manic copper
#

Понял

#

Ты в сапорт написал

austere lichen
#

Да

manic copper
#

Долго уже ждеш

austere lichen
#

Ну минут 10-15 на сайте аппеляцию кинул

manic copper
#

Ну у меня тип ждал 5 дней

#

Разбана на всех серверах

#

Да я чето не понял куда ответ придет

molten valve
#

admin are you available?

austere lichen
#

Я тоже не понимаю

#

Hello everyone, please help me figure it out, I was banned from eu small, although I didn’t play with cheats, what should I do?

west moat
#

trash ass server lmao get muted for saying someone rocket pvpd in chat haha get your shit server together

manic copper
#

Надо ждать админов

austere lichen
#

Согласен

neat pumice
molten valve
#

@neat pumice could i get some assitance

manic copper
#

@neat pumice бан без причины как быть???

#

В сапорт написал сколько ждать ответа

neat pumice
marble mantleBOT
#

Hey, @manic copper

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

neat pumice
molten valve
#

@neat pumice I've got a player that's spoofing their name and took an image of the two steam profiles they're using..how do i show this image to the admins on that server

neat pumice
worldly compass
#

@neat pumice Hey i got message to talk to luke before i could log back in not sure why only played the server 1 time for a couple hours

neat pumice
broken gate
#

I got banned for hacking??? i have almost 1300 hours and my internet dc'd like it does everynight and i get banned for HACKING?

marble mantleBOT
#

Hey, @broken gate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

eu mondays map what?

torn pine
austere lichen
#

@neat pumice Hello everyone, please help me figure it out, I was banned from eu small, although I didn’t play with cheats, what should I do?

near halo
near halo
#

wipe for map where?

marble mantleBOT
#

Hey, @austere lichen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

torn pine
near halo
torn pine
near halo
#

thank you

torn pine
#

No problem buddy

austere lichen
#

А что делать если сайт где апелляция , не видит мой бан?

surreal basin
#

hey i got a question

surreal basin
#

ok tk

boreal thistle
#

@forest cave

#

!viphelp

marble mantleBOT
#

Hey, @boreal thistle

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

manic copper
#

@blissful herald сколько ждать ответа на тикет

#

в сапорте

blissful herald
near halo
#

the server is shit especially used. banned it is not clear why they said to go to the support service, ignore 24/7. I have been writing for more than a month, there is no answer.

#

fucking idiots

hearty fulcrum
#

@near halo

#

please dm @lyric basalt with your steam ID

#

пожалуйста, напишите лично администратору @near halo

near halo
#

the server is shit especially used. banned it is not clear why they said to go to the support service, ignore 24/7. I have been writing for more than a month, there is no answer.
fucking idiots

neat pumice
boreal thistle
boreal thistle
hearty fulcrum
#

я понимаю, что ты расстроен. у администраторов много обязанностей. Кроме того, он может жить в другом часовом поясе. пожалуйста, постарайтесь набраться терпения, и администратор поможет вам, когда сможет. @near halo

hearty fulcrum
#

wait please

#

you will get help ThumbsUporia just need wait, okay?

plucky vortex
#

!ticket

marble mantleBOT
#

Hey, @plucky vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.