support

[gloomy sparrow]

What kind of ticket are you trying to do

[frozen rampart]

I'm trying to report a cheater, but apparently my tickets are not being delivered?

theres a dude with 400h and a vac ban that sees perfectly in night and allways knows exactly where I am

[eternal pawn]

i want to report this id 76561199038881750 flyhack and aim hack

[balmy cypress]

?REPORT

[marble mantle]

Hey, @eternal pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Do you get the invalid id?

[eternal pawn]

y

[shadow blade]

10x!!!! CMON!

[frozen rampart]

I dmed u the ID

[indigo obsidian]

10x ok ?

[gloomy sparrow]

No i was asking if you go the invalid id when trying to report?

[frozen rampart]

not, just nothing shows up at all like it usualy does

[indigo obsidian]

How long do we have to wait for 10x servers? It's been ten minutes.

[pine marlin]

what is going on, why is 5x eu wiping for 30 minutes now?

[eternal pawn]

gg thnx nvm

[willow ore]

10x eu has been down for soo long too

[rotund torrent]

清茶 你又在举报谁呐？

[indigo obsidian]

服务器炸了 等

[near halo]

清茶 你又在举报谁呐

[robust wasp]

I PLAY ON A SMALL SERVER AND THERE IS A CHEATER PLAYING THERE, NICKNAME - Fire

[indigo obsidian]

没举报任何人

[near halo]

幢緻Iii爰曷樔黎㌢´　　｀ⅷ輯瓲i
艀裲f睚鳫巓襴骸　　　　贒瓲i軌
幢緻I翰儂樔黎夢'”　 　 ,ｨ傾i軌帶i
皋袍i耘蚌紕偸′　　　 雫寬Ii軌帶瓲
f篝嚠篩i縒縡ii 　　 　 Ⅷ辨f駲f瓲i
駲f迯瓲i軌帶′　　　　　守If迯瓲i

[indigo obsidian]

你是？

[rotund torrent]

火箭 2X2不要炸哈

[indigo obsidian]

eu 10？

[rotund torrent]

yes

[indigo obsidian]

ok

[rotund torrent]

抗不了你炸

[gloomy sparrow]

!report

[marble mantle]

Hey, @robust wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

TURN SERVER UP MAN
I WAS IN A ONLINE

IM GETTING ONLINED AND I LIVE IN A 2x2

[indigo obsidian]

这个 samidi 说要去炸你家

@rotund torrent 你小心点 他翻译了

[pine marlin]

@vital folio x5 EU is Vanilla XD its not x5 after the crash

[indigo obsidian]

@rotund torrent 下次 私聊！

[rotund torrent]

ok

[boreal summit]

10x is back yall

[rotund torrent]

我是 tiktok@indigo obsidian

[indigo obsidian]

ok

add you

[idle cape]

hi

i cant make my kit menu go away

is that a common problem here on rustoria?

it only disappears when i relog into the server

[dense whale]

Accept the rules

When you are in the kit menu, on the top of your monitor there are sections like "Welcome" "Rules" etc

press on Rules and accept it

[idle cape]

it doesn't let me press on "Rules"

its the same thing for all the buttons at the top of the menu

they appear clickable but dont work properly

nvm now i can't even get the accept button to appear on the screen

[fleet plaza]

Hello,how to file an appeal against a ban .I didn't use cheats

[dry smelt]

where's the unbanned vlkadka, guys?

[last herald]

<@&274971100184576010> EU LONG burning again. Teleporting everywhere

[bitter grail]

disable animals on rustoria eu long

[light summit]

!appeal

[marble mantle]

Hey, @fleet plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter grail]

disable animals on rustoria eu long lagging hard asf rn

[tawny grove]

https://steamcommunity.com/profiles/76561199155078997/ VPNban

[balmy mortar]

@noble terrace I submitted a ban appeal on the Rustoria website and was told to speak to you about it, it's appeal #09eac1

[tawny grove]

The report has been submitted, and there is no administrative staff to deal with it

@light summit

[merry osprey]

restard eu long

[opal apex]

<@&274971100184576010> there is a person who massaged me on steam clameing to be a rustoria admin and made a fake vebsite and asked me to vote for his skin. i did scan the website and noticed an embeded window to login. also the website was made about 9 das ago. i can send proof and i have also reported the account to steam. if you need anything about this situation please message me i will be back soon.

Rustoria.co | ✪ Nor this is the name

[thorny dune]

Hello there, this is now solved and you can reconnect.

[tawny grove]

ok

[thorny dune]

Hey, this is indeed a scam which we are aware of. Just block and ignore the user as you've already done.

[thorny token]

Refund my fucking VIP honestly.

You've had a day to fix this, now we get raided and cant move.

[raven mist]

#payment-support

[last herald]

Any admin willing to do anything about the extreme server lag on eu long ?????

[raven mist]

Its being worked on by the devs afaik

[thorny token]

Its called purchase and manage your own hardware rather than using AWS mirrors.

[merry osprey]

a joke

[raven mist]

Someones smart

[thorny token]

Someone clearly isn't.

[raven mist]

[last herald]

Shenzy, if you aint helping how about you remain quiet lad ?

[merry osprey]

@thorny dune

[raven mist]

"Its being worked on by the devs afaik"

[last herald]

Not the comment I'm reffering to smart ass

[merry osprey]

[last herald]

Delete your message yeah, golden

[balmy cypress]

Move this argument to #general

this channel is for support

[last herald]

I was here looking for help mate, but some wideo tried to spout shite in here

[merry osprey]

may be fix eu long

[opal apex]

Could you announce that there is a scam from the person witch name i have provided so that people know there is a scam

[raven mist]

#announcements message

[opal apex]

O ok didnt see it 😂 sorry

[slate ether]

FIX THE LONG.😡

[thorny token]

Just click the upgrade button, I know its like $50 an hour.

[honest salmon]

icemonkeyyy

[merry osprey]

normal day in a german company

[honest salmon]

xD what about the AWS

[merry osprey]

nice server bro

rustoria

[shadow moss]

someone can support me ? i got mutted for nothing xD

[dire torrent]

were can i report a cheater?

[tawny grove]

ban

!appeal

[marble mantle]

Hey, @tawny grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spare widget]

!ticket

[marble mantle]

Hey, @dire torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spare widget]

F7 is good as well to report to EAC additionally, but the ticket will go to the admins

[dreamy sparrow]

Hi , i just bought VIP for Rustoria EU Medium for a month , but i don't really like the biweekyl , is it possible to transfer the VIP to a rustoria weekly server ? Thanks already

[subtle cape]

After you've used the VIP I don't think it is possible, but you can try your luck out in #payment-support

[static otter]

hello вкус серы is cheting on eu long

or he just became the best player in one hour

[crystal forge]

Hello, i joined the server only just now for a inquiry, i got sent a request via Steam called "Rustoria.co | Lomo" and wanna check in with you guys if the Person is connected or part of your group in any way or just a scammer 🙂

[gloomy sparrow]

It’s a scam a rustoria staff member would never reach out to you on steam

Please report the person to steam and block the user

[crystal forge]

Alright, thanks for the quick clarification, if ya want a link to his steam, so you can also report him lemme know, other than that, thanks and have a lovely day/evening 🙂

[quasi bane]

Какие плюшки дает вип на us mondays?

[gloomy sparrow]

!report

[marble mantle]

Hey, @static otter

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bold lion]

@rapid lichen what time is the vape in Moscow time?

[gloomy sparrow]

пропуск очереди

[gloomy sparrow]

#oldserverinfo

[bold lion]

@rapid lichen во сколько тут по Москве вайп?

[cursive kayak]

@bold lion

:flag_eu: 2x Vanilla EU

IP: connect 2x.rustoria.uk:28010
Next Wipe: <t:1712844000:F> (<t:1712844000:R>)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250
Team UI: 8

[rancid plover]

One message removed from a suspended account.

[shy remnant]

Your appeal has been answered by an admin yesterday. Please check directly by clicking on it

[bold lion]

@rapid lichen когда тут чертежи удалялись или удалятся?
when were the drawings deleted here or will they be deleted?

[shy remnant]

Blueprint wipe: Force Wipe

So no, not on this wipe

[rancid plover]

One message removed from a suspended account.

[bold lion]

when?

[lilac pasture]

is there an admin on?

[rancid plover]

One message removed from a suspended account.

[shy remnant]

On Force wipe

[shy remnant]

Send it directly into the appeal

[bold lion]

When is the forced erasure?

[shy remnant]

How can I help ?

[lilac pasture]

can i pm you directly?

[shy remnant]

!forceRU

[marble mantle]

Привет, @bold lion

Глобальный вайп каждый первый четверг месяца. Обычно вайпу подлежат:

• Карта
• Чертежи
• Очки магазина

На х3 не будет вайпа в пятницу.
На 10х снова будет вайп в пятницу.
Обычно глобальный вайп происходит в районе 22:00 по Московскому времени.
<t:1714672800:F> (ваше локальное время) время когда будет следующий глобальный вайп, через <t:1714672800:R>

[shy remnant]

Is it about an appeal or to report a player ?

[lilac pasture]

neither

[shy remnant]

You can DM me if you want

[lilac pasture]

just did - thanks

[bold lion]

Thanks <3<3<3

[shy remnant]

Пожалуйста, мне очень приятно

[bold lion]

Is there any way to find out what the map will be for tomorrow here? @rapid lichen

[toxic shard]

The details of the software/... will never be discused

[rancid plover]

One message removed from a suspended account.

[toxic shard]

If you wish to know who got you banned, ask it directly in the appeal

[rancid plover]

One message removed from a suspended account.

[toxic shard]

we wouldn't be able to detect a crosshair that would be in the scope of EAC not us, not telling you what is was is not possible

Also the appeal response state "you used a 3rd party SERVICE that makes use of cheats" not software

Might want to discuss it with your team, someone messed up by using third party services who are known to use cheats/used cheats

could be purchasing ressources to be farmed for you or stuff like that

I will ask the admin in charge

[rancid plover]

One message removed from a suspended account.

[toxic shard]

I wil ltransfer your request to the admin in charge of your ban

he is not currently online

but yeah transfer the message to your team 🙂 that's not a good idea

[toxic shard]

the banning admin

[short kayak]

I was once again banned for hacking. I have already written 3 petitions and was allowed onto the server. I ask you to unban me, and also ask you to somehow configure the system because this is some kind of obvious error that has been repeated more than once. I wanted to buy a VIP status to skip the queue, but with such an error I would not want to lose my money.

Also, I can no longer write a petition. Please help.

My ID https://steamcommunity.com/profiles/76561198998216835

[toxic shard]

You are actually connected to our servers

[glad snow]

Marc how long does steam group take to auth?

[toxic shard]

Depend on the day and the alignment of planets tbh

[glad snow]

LMAO

[toxic shard]

sometimes 10secondes, sometimes 15 minutes

[glad snow]

like the eclipse

[inland heron]

Is there any way to request a video raid?

allo

[gloomy sparrow]

Could you clarify what you mean?

[inland heron]

Video of the raid I want to know if there is such an opportunity to get it?

@gloomy sparrow

[gloomy sparrow]

What raid?

[short kayak]

My mistake.. wrong id

[inland heron]

Base Raid

my

[gloomy sparrow]

If you are asking if you can get a vid of your base getting raided

then the answer is no

[inland heron]

Then how do I find out how I was hired?

[heavy harbor]

Can someone help with a ban appeal

[short kayak]

My ID 76561198064910417

[gloomy sparrow]

I'm sorry I don't think that I understand your question

[gloomy sparrow]

Have you submitted one?

If so the standard response time is 1-3 business days

[heavy harbor]

was banned 26 months ago and appealed then and was denied

i cant do it again

[gloomy sparrow]

if your appeal was denied the ban will remain

[heavy harbor]

was banned 2 years ago

[inland heron]

How do I find out how they raided my base and what they were going through?

[onyx vine]

i just got banned for playing with a hacker the people im playing with i met this evening can i get a unban?

[plain plover]

same

Can I speak to a support?

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @onyx vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

^^

[gloomy sparrow]

I guess either ask the raiders or look at your base 🙂

[heavy harbor]

plate theres nothing i can do ?

its been 2 years

everyone else got caught for same thing got 3 month bans

[inland heron]

lmao

[gloomy sparrow]

If your appeal was denied and it gets insta closed then there is nothing you can do i'm afraid

[heavy harbor]

how do i get it re opened

who do i speak to

[serene echo]

my appeal got denied but i dont think i have been EAC banned but if i have how can i check?

and does any one know the average response time for a EAC appeal

[gloomy sparrow]

Should be on your steam profile

[serene echo]

so if i try and load in and i get the message , steam auth failed: gamebanned is that the same as a EAC ban

or is that a ban that i got from rustoria

for the servers

[dark radish]

a gameban is from EAC

[plain plover]

how long does it take for the support to answer to appeal?

[dark radish]

within the day usually, depends on timezones etc

[serene echo]

mine took 19 hrs

[plain plover]

I see thank you

[hollow ginkgo]

i need some verbal support

[toxic shard]

For ?

[hollow ginkgo]

i got a gamebanned alt and its disaster waiting tio happen

[toxic shard]

Did you appealed on the website already ?

[hollow ginkgo]

havent got banned or anything

not yet

[toxic shard]

According to https://rustoria.co/rules are you eligable to play on rustoria ?

[onyx vine]

hello fear

[dark radish]

hey

[onyx vine]

i didnt know u were toria admin

[hollow ginkgo]

problem is the account thats game banned is not mine

[toxic shard]

(keeping in mind that if you got banned while playing rustoria it's a cheating ban not a simple gameban)

[dark radish]

😂

[onyx vine]

i know u from a1 butt etc not toria lmfao

[hollow ginkgo]

it is an account i used once months ago maybe year and now is gamebanned

[toxic shard]

why would you do that ...

accounts are personnal

[hollow ginkgo]

it wasnt mine

[onyx vine]

wasnt so now is?

[toxic shard]

but you used it

[timber barn]

Damn, guys, what should I do if, after playing Eu Mondays, he banned me for cheats at all (and I never played with them), and when I looked at the site where I was banned, it turned out that it was a completely different server (2X VANILLA US), I filed an appeal, but already Silence reigns for the second day

[marble mantle]

Hey, @timber barn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[timber barn]

76561199015386837

[balmy cypress]

Appeal will be replied to soon

[timber barn]

thx

[serene echo]

i am so confused i just checked online to see wether im banned and it says im not on rust but when i try to join a server i am

[brazen geyser]

i got falsely banned'

[marble mantle]

Hey, @brazen geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[knotty steeple]

@balmy cypress https://steamcommunity.com/id/sleepyboy4ik/ why i am banned? can u check reason plz

[marble mantle]

Hey, @knotty steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[knotty steeple]

@balmy cypress

[balmy cypress]

Make an appeal

Not sure why you are tagging me unless it says my name on the ban?

[frozen rampart]

2 guys spmamming chat

[bright quiver]

Make a ticket and report them in the ticket

So an admin can take a look at it

[vivid osprey]

Why is my vpn ban appeal #bf802b not managed to process

I filed a complaint yesterday and after a day I didn't get a reply

[bright quiver]

it can take 1-3 business days to get a answer so please be patient

[scenic harbor]

BR LONG barely rains

[balmy cypress]

We don't edit these things, should just be default rust

[scenic harbor]

can it be edit to increase a tiny bit ? because it's legit been days

lol

[balmy cypress]

We don't change anything like that on official

its fully vanilla

[scenic harbor]

https://tenor.com/view/making-a-difference-can-be-fun-randy-marsh-south-park-south-park-pajama-day-south-park-s25e1-gif-24757432

[balmy cypress]

otherwise it would be modded 😄

[scenic harbor]

hard out here for a farmer

oh ok D:

[knotty steeple]

Appeal #18d995
check plz

[hollow hamlet]

Could you please look at my ticket?

Appeal #c0708a

[balmy cypress]

will be looked at as soon as an admin can, asking here will not speed it up

[balmy cypress]

@hollow hamlet

[hollow hamlet]

okey thanks bro

[hazy tendon]

any admin??

ANY??

[boreal wraith]

<@&274971100184576010> yo i want talk 1by1 with admin plsssssssss

[lyric basalt]

about ?

[errant swift]

why tf am I banned?

[west osprey]

steam ID?

[errant swift]

for hacking in toria main?

[hazy tendon]

thankyou so much for banning him he was about to kille me again in the forrest

[errant swift]

https://steamcommunity.com/profiles/76561199409542113/

[errant swift]

could you explain why I am banned?

[west osprey]

Well, I can see the reason is "Hacking"

[errant swift]

yes when?

[peak forge]

How long does eu 5x wipe last?

[errant swift]

I havent used cheats

I went deep on a chinese group and u ban me for hacking is crazy

[boreal wraith]

I’m sure you made a mistake in my ban in chat, it’s impossible to explain, but in voice it’s quite possible

[errant swift]

could u send the appeal link at least or are "hacking bans" unappealable

[west osprey]

!appeal

[marble mantle]

Hey, @errant swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal wraith]

so can i speak?

[fossil igloo]

You won't get unbanned

[errant swift]

oh nvm I wasnt the one banned for hacking

I was banned for playing with hacker are these bans permanent or temp?

[errant swift]

what abt playing with hacker

think I got false banned cause my appeal says playing with hacker but my ban ing says I was hacking

[fossil igloo]

I banned you for playing with a hacker & then for hacking as well

[errant swift]

how tf am I hacking?

[fossil igloo]

It's okay @earnest hollow

[errant swift]

you can see my stats on the rustoria leaderboard I dont think im hacking mush

[fossil igloo]

imagine writing from the wrong account

that was awkward

[errant swift]

yea true might have multiple accs but thats non of your concern

[earnest hollow]

right anyway closed that acc how was I hacking

[fossil igloo]

Correct, and our servers are also no longer a concern of yours since you are permanently banned

[earnest hollow]

yea but could u tell me how I was banned for hacking?

me stats are negative mate I highly doubt I was hacking

[fossil igloo]

No but I can show you the permanent way out of this text channel as well

[earnest hollow]

got more alts than u can imagine mate so keep doin it

got more rust alts than u can imagine aswell ready for tomozs wipe : )

[fossil igloo]

got your entire group banned for tomozs wipe :)

[earnest hollow]

disconnect external defo getting used tomorrow wasnt even cheating this wipe either 1 wipe I play legit I get banned what are the chances

[earnest hollow]

my group from a rust discord mate idrm abt it that much

can find plently of more from #looking-for-group

[fossil igloo]

Your cheats are so bad so you got banned on a low pop server 1 day before wipe, go save up some money and buy a decent cheat at least

!mute @earnest hollow banned in game

[marble mantle]

:ok_hand: muted @rifftyzz (banned in game)

[errant swift]

i wasnt cheating thoe?

which is crazy to think that

this wipe ive played horribly

[fossil igloo]

Why did you get banned for cheating then

[fossil igloo]

Explains the use of cheats

[errant swift]

fuck knows tbf

na but we can talk abt it

was it F7 reports from the chinese group?

[fossil igloo]

We should definitely talk it out

I'm back in the office on Monday, hit me up then

[errant swift]

fuck off rustoria has a office

[fossil igloo]

!mute @errant swift 5d

[marble mantle]

:ok_hand: temp-muted davenewton (@davenewton0406) for 5 days

[fossil igloo]

Of course we do

[undone ether]

that is sick tbf

[solemn grove]

becuase qemo

[fossil igloo]

https://tenor.com/view/nerd-gif-23222416

[toxic shard]

Didn't had time to finish my 🍿

[undone ether]

anyway was it F7s from chinese clan?

[solemn grove]

hoppel you look so handsome today

[undone ether]

@fossil igloo

[fossil igloo]

At the end of the day its due to you trying to flex your unlimited 5$ Rust accounts instead of investing into a decent cheat

!mute @undone ether banned in game

[marble mantle]

:ok_hand: muted Gerald (@division728) (banned in game)

[solar prism]

hello

i got a message from a guy sayin that he needs help and he s a rustoria admin

any real admin now so i can talk with him?

[west osprey]

Very likely a scam

[solar prism]

u re admin?

[west osprey]

Yes, i'm an admin

[solar prism]

come with me on vc

lets try to fool this guy and u can announce it as a scam

[lyric basalt]

#announcements message

[compact yew]

How do you ticket a player I been killed non stop through walls

[hearty sleet]

!ticket

[marble mantle]

Hey, @compact yew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

You call Ryan’s basement a office

[near shore]

@earnest hollow

@undone ether @errant swift

[pseudo wigeon]

@lyric basalt can u check my appeal, used to be with icey if you rmbr him

@west osprey

[robust musk]

Appeals take 1-3 business days, please have patience

[sinful zealot]

Ive gotten about 43 messages from this guy.

[polar cairn]

Admins will never pm you in discord. Do not accept anything from this user at all please.

[molten flicker]

take note: #announcements message

[sinful zealot]

Yeah, Thought so. This is on the Steam Messages so, Ill just report it.

Ty.

[polar cairn]

I would report it and block the user, Good call and no problem!

[sinful zealot]

Yup, Went ahead and opended it in a private window with a VPN on. Thanks for the quick reply!

[molten flicker]

no problem man

[tame cedar]

yo how do i report a player

[torn heart]

!report

[marble mantle]

Hey, @tame cedar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[candid loom]

@compact wyvern big cheater problem please help !!!

[marble mantle]

Hey, @candid loom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[candid loom]

i did ticket. we need help now !!!!

f8x mike and his friend

he is spider climbing and auto aim bot, everything. they are about to raid us

[polar cairn]

Admins will review your ticket as soon as they can. They move quickly, as long as you have evidence and names in the ticket you should be fine. Get videos and upload it to your ticket if you can

[torpid shoal]

like 300m shots :/

[candid loom]

i didn t see the other guy's name. there is another guy with them, i have only 1 name

[zealous sentinel]

He is also the one that tripled headshotted one of our teammates from 490m

[ebon scarab]

490 meter hs with an ak when i was on my roof with roofs on em an admin gonna get on and see this?!

[torpid shoal]

id send a ss if i could but i cant

[candid loom]

he got banned

but there is another one

[torpid shoal]

alright

[candid loom]

thank you admins for prompt response

[drowsy brook]

!appeal

[marble mantle]

Hey, @torpid shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten mesa]

how do i know which map is winning for us main?

[velvet eagle]

need ot talk to someone about false ban

[dreamy fern]

I got banned for playing with a cheater but i was on a 4 man team the whole wipe and all of us got banned for playing with a cheater???

[marble mantle]

Hey, @dreamy fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet eagle]

were we suppose to script check before we gave a base away?

[frozen rampart]

can u get an admin on EU Mondays pls?

this is like the cheater happy hour, every single day

[rough plume]

so i got game banned on steam for call of duty because i paid for camos like a couple months ago but no cheats i have never installed or used cheats for anything . I have a question i shouldnt get banned on rust because im just worried someone will report me and they see a game ban from a different game and think im cheating even tho i havnt been banned from any servers or rust in general

[ocean void]

once you place your vote you can see what vote % each map has

[ocean void]

!appeal

[marble mantle]

Hey, @velvet eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

!appeal

[marble mantle]

Hey, @dreamy fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

you will be fine since its not a Rust Ban.

[crisp dagger]

how do i see eu 2x vanilla map

[tribal merlin]

guy shooting me through walls, made a ticket

[gloomy sparrow]

https://rustoria.co/rules/vanilla here you can find the rules for our vanilla servers

[gaunt steeple]

here it says game ban does it mean everygame or rust because its a call of duty one

[gloomy sparrow]

A game ban is a steam ban and can come from various games

[blissful herald]

Look at the top

[gaunt steeple]

its not an alt

im just tryna figure out if i can play bcs i got game banned for camos on cod not rust

[frail ginkgo]

bro, have a bug in casino

how i report bug

[broken crypt]

hello i need admin help idk why i log in server tell me play with hacker.I want to know why I'm banned!How long do I need to be banned alive?

[thorny dune]

So you have a game ban on a different game on the Steam account that you want to play Rust on, on our servers?

[gaunt steeple]

yeah

[broken crypt]

no

i dont have vac

[thorny dune]

Then you are fine

[gaunt steeple]

bet thx cause i dont want to be falsely ban for another game

[thorny dune]

I understand, but from what you've explained you are all clear

[pallid kernel]

Hey Berch I was told come discord

By the admin of the name of L Kitty

[thorny dune]

Hello there, @minor temple would like to have a chat with you. You can DM them your SteamID and they will reply as soon as possible.

[crystal willow]

hi i need help

So I got banned from all your servers along time ago for hacking but i never did hack i have 2.5k hours on my acc and i wonder if can get this ban removed?

and its not an alt acc its my main

[toxic shard]

!appeal

[marble mantle]

Hey, @crystal willow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal willow]

its only a server in game why this takes 1-3 day lmao

[torpid shoal]

?

[toxic shard]

Because being admin is something we do on our free time, and it depend on the availability of the admin in charge of your ban

[crystal willow]

can you chack it now?

[toxic shard]

"by the admin in charge of your ban"

[crystal willow]

k

[copper mirage]

ADMIN，7 DAYS AGO I WAS BANNED FOR PLAYING WITH HACKERS, TODAY I ENTERED THE SERVER AND WAS BANNED FOR CHEATING IN EU MEDIUM 5 DAYS AGO I HAVEN'T ENTERED THAT SERVER, AND I DON'T HAVE ANY PLAY HISTORY OF THIS SERVER, WHY DO YOU PROMPT ME TO BE BANNED!

[shy remnant]

!steamid

[marble mantle]

Hey, @copper mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Btw no needs to caps lock ^^

[copper mirage]

76561198862801354

@shy remnant

ok OvO

[shy remnant]

You should be able to connect in 10mn

[copper mirage]

ok thanks

[astral coyote]

i did a appeal like 3 days ago and it was not tacken 76561198031022043

76561198031022043 its my steam id btw

[toxic shard]

There is no appeal open on this steam id

@burnt hinge what server ?

[burnt hinge]

Sea main

[toxic shard]

will fix it

[versed peak]

i want to change the vip of EU MAIN TO US MAIN

[sleek geyser]

Dear administrator, may I have a look at my ticket?

[versed peak]

yes me too

[wraith river]

What happened to horses, they get killed when the door is opened?

[gloomy sparrow]

#payment-support

[gloomy sparrow]

What kand of ticket have you submitted?

[versed peak]

i send a ticket and they dont answer me

[gloomy sparrow]

There is only a select few that can look at those types of tickets and they will be with you asap

[gloomy sparrow]

If your appeal was rejected then the ban will remain

Association bans are usually only 7 days

[sleek geyser]

But it's been a long time.

Can't I appeal again?

[plain plover]

I am still waiting for my ticket to be review, submitted it yesterday

[stuck girder]

<@&274971100184576010> Hello administrator, I was misjudged for using VPN, my ticket passed, but I still can't access the server

Administrator, please help me

[teal pendant]

can i get somebody to look at my ticket pls? #1227935886088474644

[primal dust]

when does EU Medium wipe?

[stuck girder]

!appeal

[marble mantle]

Hey, @stuck girder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

<t:1713448800:R>

[stuck girder]

I was misjudged for using VPN, my ticket passed, but I still can't access the server

[lime shoal]

Good afternoon everyone im new here

[rain summit]

14.2 hours double headshot us all and he knew where i was always

[deep burrow]

<@&274971100184576010>

[boreal wraith]

@lyric basalt hi what can you say about my ban?

[gloomy sparrow]

!report please don't call cheaters out in chat

[marble mantle]

Hey, @rain summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

How can we help?

[rain summit]

he got banned lmaoooo he was sleeping

we got everything back

[lyric basalt]

Did I banned you ? Whats the reason of ban ?

[boreal wraith]

we talked to you yesterday

[boreal wraith]

.

[modest oriole]

создали альянс добавили людей и не знали что они с читами

что делать с этим?

[lyric basalt]

Yeah and I told you your ban will remain

[boreal wraith]

but you said that you would try to do something

no?

because I'm really not guilty of this

[lyric basalt]

No I told you your ban is correct for 30d and will remain. I only sayed when you asked if it can be shortened till force that I will forward your question to banning admin

[boreal wraith]

ohhh

ty🥹

[boreal wraith]

😘

[upper reef]

Hello! I was banned for playing with a cheater, we don’t have any cheaters in our team at all, maybe they were the dudes we added to the alliance? But they seem to have no cheats

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @upper reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upper reef]

I applied for hair removal, when will it be reviewed?

[gloomy sparrow]

Standard response time is 1-3 business days

[upper reef]

okey, thanks

[upper reef]

we just decided to create an alliance with the guy, but it turns out he had a cheat

[gloomy sparrow]

Put as much info in the appeal as possible about your situation

[upper reef]

I left an appeal on the site

site rustoria

[upper reef]

this is his steam profile, we sent reports to him, but we didn’t think that he really had a cheat, they suggested creating an alliance

[upper reef]

I have a screenshot of how I filed a report on this guy and he was banned

[gloomy sparrow]

As I said put as much relevant infortmation in the appeal as possible 🙂

[upper reef]

oke thankx

[quaint pike]

does eu small have a test server for the map upcoming wipe

[gloomy sparrow]

I'm afraid I don't know what you mean could you please clarify?

[stuck girder]

I was misjudged for using VPN, my ticket passed, but I still can't access the server

Administrator, please help me

@gloomy sparrow

@lyric basalt

Please check it for me

[faint pelican]

what is the ip for this server?

[stuck girder]

Rustoria.co - EU Main

@faint pelicanSteam ID :76561199109466473

[faint pelican]

not this one

the one that u put in console it begins with client.connect and the ip of server

[gloomy sparrow]

connect small.rustoria.uk:28010 #oldserverinfo

[faint pelican]

thanks

[stuck girder]

@gloomy sparrowCan you check it for me

[gloomy sparrow]

check what?

[stuck girder]

My ticket went through. I still can't join the server

[gloomy sparrow]

!steamid I can't check it but if you post your steamID here an admin might be lurking around and willing to check it for you 🙂

[marble mantle]

Hey, @stuck girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy sparrow]

Cant garauntee anything tho

[stuck girder]

Steam ID :76561199109466473

Appeal #15c9bf

[plain plover]

Can someone look at my appeal please:

Steam ID: 76561199253532787
Appeal #977985

[mellow tangle]

i got a question where can i see if i still got VIP

[carmine sphinx]

Someone to mute "u fliping suck" on US Monday ? He is spamming harddddddd

https://imgur.com/a/AUzNzBy

[rose prawn]

@jolly solstice

i have a korean friend who is trying to use vpn to get lower ping on rustoria and i know susu and other chineses people use vpns to get lower ping i was wondering how it worked idk why you insta blocked me?

[sturdy oracle]

<@&874995535881326632>

[torn heart]

Hi!
If you are going to ping us please include a message alongside it so we can help you with whatever you need help with 🙂

[sturdy oracle]

VPN ban 76561198989593978

[proven merlin]

@torn heart Is there no way to deal with it quickly? Because it needs to be wiped. Appeal #d92f7c

[torn heart]

Appeals take 1-3 days on average, and can only be reviewed by the banning admin so it may take some time sadly.

[rain iron]

QUICK question, are you guys able to kick ppl?

there's a guy holding research table in outpost for the past 15 min

[gloomy sparrow]

@copper mirage how can we help?

[wooden ravine]

@torn heart help me

[sturdy oracle]

@torn heart VPN ban 76561198989593978

[wooden ravine]

A team of cheaters raided my home, and they deliberately didn't clear all the permissions of the territorial cabinet, causing me to be banned by them

[torn heart]

We don't interfere with gameplay, so this is something we cannot assist with.

[wooden ravine]

i want to paly

[rain iron]

alr, thanks for the response

[gloomy sparrow]

!map @copper mirage

[marble mantle]

Hey, @copper mirage

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[torn heart]

Fixed

[torn heart]

!appeal

[marble mantle]

Hey, @wooden ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wooden ravine]

@torn heartMy territorial locker wasn't locked, they took the territorial locker, but they didn't have purge access, and then they were banned, and I was banned, but I never went online

@torn heart Can you lift my ban please

[stuck girder]

@torn heartSteam ID :76561199109466473
Appeal #15c9bf

[wooden ravine]

@torn heartmy steam ID 76561199202668173

[stuck girder]

Can you check it out for me

[gloomy sparrow]

As I have stated standard response time is 1-3 buisiness days

[thorny dune]

Hello there, it looks like this has been solved and you should be able to connect

[gloomy sparrow]

and only the banning admin can look at your appeal

[wooden ravine]

oh noooooo

[stuck girder]

okay

[wooden ravine]

My team doesn't have me, they can't beat others hahahaha

[ancient wind]

When be wipe on eu medium

[cursive kayak]

@ancient wind

:flag_eu: EU Medium

IP: connect medium.rustoria.uk:28010
Next Wipe: <t:1713448800:F> (<t:1713448800:R>)
Wipe Schedule: Thur @ 3PM UK Time (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[sturdy oracle]

@torn heart https://steamcommunity.com/profiles/76561199380997674/

[torn heart]

!appeal will need to make an appeal

[marble mantle]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river path]

p

[wooden ravine]

oh nooooo

[ancient wind]

Каких 3 минут

[wooden citrus]

when eu small have a force wipe?

[sinful hill]

admins check please cheater

https://steamcommunity.com/profiles/76561199645302445

[balmy cypress]

?report

[marble mantle]

Hey, @sinful hill

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sinful hill]

killed me in full night on 165 meters

[balmy cypress]

#oldserverinfo

[quick bluff]

u dont'

[balmy cypress]

click account on our store after logging in

[plain plover]

Guessing I’m not playing this wipe, just bought a 30 days vip man

[quick bluff]

no

[bold lion]

Why can't I come in? @rapid lichen

[quick bluff]

it hasnt wiped yet

will wipe in some minutes

[bold lion]

Thanks

[tiny storm]

why us long OFF

[toxic shard]

Daily reboot

[tiny storm]

ok

thk

[oblique escarp]

how many eu main slots are there at most?

[thorn topaz]

Hey Jacob/Marc. Our team reported a cheater last night and were all given "nothing fishy going on here" meanwhile my teammate is takling to the cheater and recording him showing off his cheats and saying he can't be caught. Website won't let me post any attachments even screenshots that are only 278KB. Can I send direct to you?

[quaint kite]

[CAB] папа двушки - Cheater on Rustoria EU low pop

[near halo]

jacob i got timed out when i was opening scene and now they are 503 players ahead of me?

[torn heart]

need to upload the SS to imgur, or anything like that and insert a link into the ticket

[thorn topaz]

Discouraging to be told the guy isn't cheating while in the same timeframe the guy is showing off the cheats and saying how he can never be caught. Ticket has been resubmitted

[toxic shard]

We won't download files, your links goes to downloads, for security reasons we can't use them

[ancient wind]

please more slots on eu main

[toxic shard]

either upload them as file directly to the ticket or if too big upload them to a streaming platform

[ancient wind]

pleeease

[toxic shard]

Nobody in this discord is able to control the slots

[ancient wind]

why so small

slots

[ancient wind]

who control slots?

[toxic shard]

the server itself

based on performance

[ancient wind]

@fossil igloo please make more slots on eu main 850 its veryy small 😦

[toxic shard]

850 is small ?

[ancient wind]

earlier be 1000

[toxic shard]

it's more than 2x the recommendation of FP

[ancient wind]

and what?

i see on another server 1000 online

[toxic shard]

And pinging people won't help

[thorn topaz]

I created an imgur link for the two videos

[coarse void]

Rusticated understands. And rustoria should take an example.

[toxic shard]

In our case it's "can" not "will"

[mighty hazel]

Hey, administrator. I logged into the game using VPN and was immediately prompted that hacking was banned. I don't know why, I haven't used any cheating tools, and my account is normal, and the value of accessories is also quite high.
I have already submitted an appeal application on the official website. Can you please ask the administrator to handle it? I really want to play with our server now.

[thorny dune]

Hello there, this should now be solved and you can connect.

[mighty hazel]

When I appealed on the official website, he reminded me that I was banned 5 months ago, but I have recently played with this series of servers and even managed to get VIP membership. Is it because of a bug?

!! Thank you, administrator. Thank you very much!

[meager stag]

I recieved ban for no reason 17 mnth ago, apealed it and didnt get an answer

[dusty saddle]

!appeals

[marble mantle]

Hey, @meager stag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty saddle]

check it online

you need to login

[restive drum]

im dontaed the server now and my account is linked also but i didn't get role

[carmine sphinx]

I have an issue with twig inside base. My twig doesn't decay, my outside twig decayed and my stone lost 130hp. I used a bunker and now im stuck outside because the twig never (or slowly) decay..? On US Mondays

[toxic shard]

Bases tend to decay from outside in

[carmine sphinx]

Yeah, i was hoping after more than 1h30 the twig would have decay 😛 Twig is suppose to be 1h, I will wait another hour

[toxic shard]

the less twig outside the core you have the less time it should take

[carmine sphinx]

I have 1 twig inside only, twig is still alive, i had one twig outside for comparison and now the stone right next to it lost 200hp. Can you check it quickly if its even decaying ?

[gusty hedge]

!appeal

[marble mantle]

Hey, @gusty hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred moss]

there is a hacker on rustoria long his name is Israela hes blatent asf

[latent kayak]

Are there that many VIP player in the EU Main queue or is my vip bugged?

[lyric basalt]

Make a #payment-support ticket and they will assist you there

[near halo]

yes, yes it is. Ive logged out 4 times now. Trying to find a fix then im leaviung the server and discord if no fix

[carmine sphinx]

It makes no sense. There was a server reboot and the twig is still here. All the other parts are hard decaying, losing more than 300hp, but that 10hp twig is still there. Im pretty sure the server reset stopped the decay.

[gusty hedge]

Hey Marzy if we got association banned for someone we never even met, wasn't in our bsae, etc. but got a TC we had earlier do we all need to make a ticket or is one with all of our linked ID's enough?

[hearty fulcrum]

!appeal - please create an appeal, not a ticket, and i believe it may be best if everyone made their own appeal

[marble mantle]

Hey, @gusty hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @next harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[astral coyote]

what does thwe ticket

the

[lyric basalt]

You can report cheaters/rulebreakerss there

[astral coyote]

ok

thx

[lyric basalt]

No problem

[astral coyote]

76561198031022043 its my steam id am i unbanned

[chilly goblet]

fucking help

[chrome marten]

help plz

[kind arrow]

there are some boys that are waiting for support

[serene wharf]

!map

[marble mantle]

Hey, @serene wharf

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[astral coyote]

and i think i know why i was

banned

i meet a guy and i gave my dc and on my ban it says, Inviting players to a cheats discord.

[burnt bluff]

Hello, is it possible to get a refund for VIP?

[past crane]

This steam account is already linked to another discord account.
Please ask a staff member to unlink it.
Steam ID: 76561198883959582

[thorny dune]

If you haven't used it, then it may be eligible. You can open a #payment-support ticket and discuss this there.

[past crane]

can i know to which discord account it is linked?

[carmine sphinx]

Yeah outside in. But theres no way one stone wall at the same position of the twig will lose 380hp and the twig wont even break. It will be slower, right now its not even decaying a bit after the reboot.

its been 4 hours and the twig wont decay, this is ridiculous. I will lose all my base before this twig break.

[toxic shard]

It's the vanilla decay, if you feel like there is a bug the best course of action is to report it with f7

[carmine sphinx]

The stone wall lost 380hp is right next to the TC. The twig is farther away and wont break.

[timber fractal]

@west mica why am i banned 76561199625915270

it says come to discord

[carmine sphinx]

I already placed another twig 2 hours ago and this once decayed. Its only the twig I placed before the server reboot that wont decay.

@toxic shard So you tell me its vanilla decay when I place twigs and those are decaying but not the one I placed before the reboot 3 hours ago ?

[toxic shard]

just checked your base but it's the normal/expected behavior

the twig being the most central part of the base it will decay slower it's normal

and you have twitch on the base ...

which reduice the decay inside

[carmine sphinx]

Yeah I placed it 5min ago.

To see if those one will again decay after. even in the middle.

[toxic shard]

they will decay faster than the one inside

because they are futher away from the center

[carmine sphinx]

Faste. We are talking in hours right now. I bet this twig will last forever and keep it.

No sens the stone wall right next to it lost 370hp

[toxic shard]

it's possible that the stone will decay before

[astral coyote]

guys is it normal that i did my appeal like 4 days ago and its still no respond?

[carmine sphinx]

I made another base 20min ago. the twig right next to it is decaying.

[meager stag]

how much time takes ban appeal?

[carmine sphinx]

Check the base im currently at. in 20min, the twig RIGHT next to it lost 3hp on 10. @toxic shard

[toxic shard]

yes because it's not surrounded in all direction

that's normal behavior

[carmine sphinx]

its surrounded lol

[toxic shard]

not in all direction

[astral coyote]

marc

[toxic shard]

?steamid

[marble mantle]

Hey, @astral coyote

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[carmine sphinx]

Wtf. You want me to build a 4x4 and drop a twig in the middle with no wood inside, the twig will decay within 1-2h

[toxic shard]

in your base it's considered as the inside part of an honeycomb

on the other it's literally in open air ...

there are more side open than closed

[carmine sphinx]

Let me close it all to prove you wrong I guess.

[toxic shard]

building is my speciality, I have no doubt on this behavior

[carmine sphinx]

I've seen twig on the floor staying on the floor for days, i know this bug exist

[toxic shard]

also the starting point of the decay matters, building now around wouldn';t end up in the ssame behavior

the fact that there is severals materials matters too

[gusty hedge]

Hey there, our ban appeal was approved, how long does it take for it to be rescinded in game?

[plain plover]

any admin looking appeal rn?

[toxic shard]

it's not a big, it's 100% legit decay, but if yo uwish to report it, then it's via f7 to FP

[astral coyote]

were do i put my steam id?

[toxic shard]

here

[toxic shard]

each admin is responsible to his own appeals

[astral coyote]

soo i just put my steam id here

[slender sundial]

i want to join server with vip and it says disconnected: Hacking ? is this a bug ?

[thorny dune]

Your ban looks to be removed. Avoid spam connecting as this can cause issues, take a break for 10 minutes at least and then try again and you should be fine

[gusty hedge]

Thanks Berch I appreciate you guys.

[lyric basalt]

!appeal

[marble mantle]

Hey, @slender sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plain plover]

I am still waiting my appeal to be review

[astral coyote]

yes i to

[toxic shard]

Can take 1-3 days

[astral coyote]

but i did my appeal 4 days ago

[timber fractal]

i was banned with reason "come to discord", can u help me pls

[plain plover]

Will my VIP get compensated?

[toxic shard]

i'm still waiting your steamid to check

[thorny dune]

You submitted your appeal 2 days ago, not 4

[lyric basalt]

Send Dm to @west mica with your steamid

[astral coyote]

realy bruh i dont remember the days

[raw lake]

when does us main wipe?

[astral coyote]

ok here 76561198031022043

[toxic shard]

Berch responded to you already

[astral coyote]

but it says nothing

[slender sundial]

so i just payed for nothing and need to wait for review now?...

[astral coyote]

yeees i have been unbanned

[toxic shard]

He just told you there technically we still have 1 day to review it

[astral coyote]

thx you so much

[plain plover]

???

[carmine sphinx]

@toxic shard There ya go. I made another base with twig inside. So based on what you say, at least one twig will survive. If the twig inside decay after the stone at the opposite (far away), i will give you 500$ lol

But im 100% sure all the twig inside will be destroyed first within 1h, 2h max

[raven shore]

some admin is here

hacker in monday server

[marble mantle]

Hey, @raven shore

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven shore]

Слава России his name

60 kd

in 5 hours

[toxic shard]

your base is full twig ... of course the wood outside will decay first

if you do things differently but expect the same result of course it won't work

[carmine sphinx]

Im pretty sure the twig will decay before any wood/stone outside

[toxic shard]

twig and wood depend on the same upkeep ressource

you changed totally the parameters

[carmine sphinx]

C'mon lol

So, whats the maximum possible hours that one single twig in my current base could despawn ?

12h ? 24 ? 48 ?

[near halo]

yooo fuck i bought vip 1 month on eu main on wrong account

[toxic shard]

I don't know, but the decay of the twig will evolve as soon as it's not totally sealed anymore

[near halo]

can we swap it

[toxic shard]

#payment-support

[cosmic meteor]

I was at school and got banned

[smoky cape]

!appeal

[marble mantle]

Hey, @cosmic meteor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

So fast 😮

[smoky cape]

I'm just better

[dense peak]

hey admins. My internet didn't work and after I tried to log into the game again it said hacking

help me

76561198389434957

[plain plover]

i need admin, a trusted one

[crude valve]

!appeal

[marble mantle]

Hey, @crude valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

No need to ask for one. State your problem here

[plain plover]

I have some screenshot to send

[smoky cape]

Ok but what is it

[plain plover]

some confidential info

[gloomy sparrow]

What kind of info?

[plain plover]

can i add screenshot on appeal?

[gloomy sparrow]

If you are asking if you can add sc to your appeal on the website then the answer is yes

[mild skiff]

How do I know how much VIP time I have?

[dense peak]

on rustoria website

hey admins. My internet didn't work and after I tried to log into the game again it said hacking
help me
76561198389434957

[short kayak]

Good evening. I have a problem. I can’t log into your project’s servers due to a ban for Hacking. However, I wrote a petition on your service (Appeal #e0933d) and the administrator replied “Hello there, this has been resolved. Please feel free to connect in 15 minutes. Have a wonderful day!” I was unbanned, but the next day the situation repeated itself. I wrote a petition again (Appeal #c594ce) the admin helped me again “Hello there, this has been resolved. Please feel free to connect in 15 minutes. Have a wonderful day!” However, now I cannot write a petition for that event because it says that “You have already submitted an appeal for this ban.” I ask you to remove this status because there is an obvious mistake here and I would like to play with you. My steam profile is "https://steamcommunity.com/profiles/76561198064910417/".

[hexed nimbus]

!appeal

[marble mantle]

Hey, @dense peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense peak]

What kind of appeal to wait 3 days? this problem is solved in 1 minute

[carmine sphinx]

they are not paid lol

[smoky cape]

No it's not. Admins need time to look into appeals to see if the banned player was actually cheating or not. Admins can't just look at an appeal and say, this story seems convincing enough, I'll unban that guy. This is a process that takes time

[dense peak]

I wasn't banned. I rebooted the Internet and after an hour I decided to log in again because my Internet was restored. This is not the first time. And they helped me in 2 minutes.

[dark mirage]

don't alllow russian players on the servers and 50% of the cheater-problem will be solved....

[smoky cape]

Just because Russian players are stereotyped for cheating doesn't mean we can just stop letting them play on our servers

[dark mirage]

i get that tough

[misty scroll]

You are very wrong in saying that 50% of the cheaters are Russian, it's way less

And the number of legit Russian players FAR outweigh that

It has never even been considered to start region blocking, it would solve a very small part of a much larger issue

[dark mirage]

i know i am, but im sad right now 😛

[dense peak]

Schaadt.
Help me. solve my problem please

[carmine sphinx]

Getting ban for hacking because you lost internet ?? Not quite sure.

[misty scroll]

Try to connect again in 5-10 minutes and it should be fixed

[dark mirage]

sorry for the outburst. this is actually one of the better servers i have played on.

[dense peak]

Don't write what you don't know. This problem is not the first time and not only for me.Don't write what you don't know. This problem is not the first time and not only for me.

[dense peak]

ok i try

[misty scroll]

It's completely understandable to be frustrated when you encounter cheaters, I get that, we all do

[short kayak]

I am an adult and even all my bills on the Internet are paid by my third daughter and I give her in cash. I have no idea about any computer tricks, especially hacking. I just like to brush up on foreign projects and grow plants. But if this is how they treat one nation, then perhaps there really is no point in disturbing you..

[dense peak]

I can play Schaadt ty

[normal cave]

i got false banned for hacking a year ago and i appealed. it got denied for some reason and now i cant make another one. Can i get some help please

[dull bobcat]

@normal cave we dont unban cheater you did infact cheat and there fore can not be unbanned

[normal cave]

i did not cheat

[dull bobcat]

go play else where

@normal cave but you did

[normal cave]

i stream bro trust i would not cheat in a video game

[dull bobcat]

@normal cave go cry to your mommy, we will not be unbanning you

good luck cheater

[normal cave]

thats crazy bro

[misty scroll]

Can I help you?

[dull bobcat]

@normal cave life is crazy deal with it

and play elsewhere

[normal cave]

crazy how i get banned for something i didnt do

on my mothers life i never cheated

[misty scroll]

Not the place for this, please move out of this channel if you have nothing else to contribute with

[normal cave]

i would like to talk in a vc with an admin or something

[dull bobcat]

@misty scroll let me help

[short kayak]

I think you can. I hope

[dull bobcat]

@normal cave join chin chats

so i can future assist you

[normal cave]

okay

[misty scroll]

No need to join a channel with them, they are unable to assist you with your issue

I will have a look in a moment

[misty scroll]

What do you need help with?

[short kayak]

I described my problem here

[dull bobcat]

@misty scroll i have it handled

@misty scroll he is banned for 9 months

can we get him unbanned he is a calm dude

[short kayak]

You can remove the wrong ban status on Medium US

[dull bobcat]

@misty scroll he is a chill dude can we get him unbanned

[short kayak]

You can remove the wrong ban status on Medium US https://steamcommunity.com/profiles/76561198064910417/

[misty scroll]

It has now been fixed, you can connect again in 5-10 minutes

Let me know if you are still experiencing issues after 10 minutes please

[misty scroll]

Please stop tagging me for no reason, I am once again asking you to move out of the support channel

[normal cave]

@misty scroll can we talk in vc about a wrong ban

[short kayak]

Oooh this is wonderful thank you so much. I knew that there are fair people. I really don't like unfair play, and I think my low KD stats indicate this. I'll definitely let you know.

[misty scroll]

I have just looked through everything regarding your ban and it is correctly applied and fair. You will not be getting unbanned.

[normal cave]

what do u mean correctly applied and fair i never cheated

look at my stats bro

they are ass

[near halo]

You know what the cheaters says

[normal cave]

dawg

im not vac banned or banned on any other servers

this the only server ive been falsely banned on

[gloomy sparrow]

@zenith pollen how can we help?

[zenith pollen]

need to speak to lorie

[misty scroll]

As I just told you, the ban is not false. There is nothing more to be discussed about your ban.

[normal cave]

how u gonna tell me that the ban is false i know i didnt cheat

[zenith pollen]

hacker hacker

[gloomy sparrow]

Did you get directed here by lorie?

[zenith pollen]

some like that

[gloomy sparrow]

Could you please explain your situation?

[lyric basalt]

Regarding ?

[zenith pollen]

ill wait till she response in dms

[mild skiff]

@lyric basalt How do I know how much VIP time I have?

[zenith pollen]

check the website

[normal cave]

look bruh i appealed almost a year ago

let me appeal again

look 0 vac ban

1600 hours

[short kayak]

Everything works great, I was able to log in. Thank you very much for your time. I will recommend your project to my friends. And now I can ask my daughter to buy VIP status from you. Thanks again, stay as principled guys.

[gloomy sparrow]

No vac ban doesn't mean that you didnt cheat

[normal cave]

well it helps my case

[vagrant oak]

FACT

[fervent urchin]

whats client connect for us small

[normal cave]

this the only server im banned on too

[acoustic bane]

shit happens i guess

[timid path]

connect small.rustoria.us:28010

[acoustic bane]

dont cheat dont get banned

[normal cave]

wow almost like

i did not cheat

[acoustic bane]

why'd u get banned then?

[normal cave]

I dont know that is why i am here

[acoustic bane]

scripting?

lmao

[normal cave]

nope

[timid path]

why yall talking so much on support

[gloomy sparrow]

It doesn't as Schaadt said your ban was applied and fair and you won't be getting unbanned

[normal cave]

what does that even mean

[gloomy sparrow]

If you don't need further support move to #general

[normal cave]

Prove to me i was cheating show me the cheats

[low carbon]

why tf is us main wiping on time !?!?!?! normally it wipes 5 mins late

[vagrant oak]

Bro if u cheat in the past just give up dont waste ur time

[normal cave]

ive never cheated

im not gonna give up here

i just want to play on rustoria man

[vivid plover]

<@&274971100184576010> i appeald 5 days ago and still havint got a report back on my appeal

[blissful herald]

3 days ago, 2 days ago you got a reply and you never answered

so please go back into the ticket and reply to it

[vivid plover]

alr

[hollow mesa]

who do i contact if i bought vip on small and its not working?

[vivid plover]

thank you

!appeal

[marble mantle]

Hey, @vivid plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brittle tide]

need help

[blissful herald]

#payment-support

[normal cave]

is it possible to speak with an admin in VC

[blissful herald]

you got a answer from a admin regards your ban, nothing is going to change, you will need to find a new server to play on

[normal cave]

so fair

guess ill come back next year again

[glass tulip]

no me funciona el vip y aun no expira

[thorny dune]

Please open a #payment-support ticket and they will be able to assist

[magic plume]

Bro I just got kicked off main for EAC timeout and i reconnected and im in queue

have a clip for proof

[torn heart]

Sadly there isn't much we can do about this, it's a EAC issue.

[magic plume]

you cant bypass me thru queue?

[wide parrot]

Hallo i have a problem----Disconnected: hacking

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @wide parrot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[magic plume]

thats bs

[glass tulip]

me ayudan con el problema de mi vip ..

[vivid plover]

<@&274971100184576010> can sm1 review my ticket.

[wide parrot]

are you kidding?im not a hacker wtf

[glass tulip]

<@&274971100184576010> help me

[shut plinth]

Did they remove the queue skip within like 5 minutes if you get DC'd ???

[spiral robin]

bro i was in us main and now im in q because i crashed

[glass tulip]

I have a problem on the donation page, my VIP subscription expires on the 13th of this month but right now I'm trying to connect and I have a queue, why don't I have a VIP?

[shut plinth]

I guess they did remove that feature... probably helps with VIP lol

[vivid plover]

<@&274971100184576010> can someone review my appeal im trying to play and im currently waiting till im unbanned so i can load into rustoria main.

[blissful herald]

we never had that

[gloomy sparrow]

How can we help?

[blissful herald]

you do not need to tag us in every sentence you write, you replied and it will be look into

[shut plinth]

Hmm, I could've sworn. Well my bad, might've been rusticated.

Well back to the queue I go

[vivid plover]

thank you

[near halo]

im in receiving data like for 20m

[west osprey]

Only Luke can help you with this

[near halo]

@west osprey im in receiving data like for 20m what can i do

[west osprey]

Not something we can help with unfortunately

[near halo]

can u skip me from the queue

if i log off

and rejoin

[glass tulip]

@balmy cypress please help me

[fluid yoke]

Hello, I have problems with entering the server. I have been loading for 15 minutes, receiving data :c

[thorny dune]

They already responded to your ticket

[torn heart]

sadly we cannot

[lunar tinsel]

im getting an error every time i load into the server and it told me to come here, is this just client side?

[gritty basin]

my ban has gone but i still have ban on rustoria servers

[viscid bay]

I loaded in through queue on US main but have been stuck at "receiving data" for like 20 minutes. if I re-join will I lose my spot in queue?

[gloomy sparrow]

yes

Rustoria doesnt have a grace period

[viscid bay]

would it be possible to get bumped through queue or am I just fucked lol

[sharp sapphire]

DANG

[spare widget]

VIP is so convenient for that reason, saves a lot of time

[gloomy sparrow]

Unfortunatly no

[viscid bay]

damn!

[sharp sapphire]

crazy tryna get that bag

of vip

[viscid bay]

thanks for your time

[spare widget]

Which server?

@viscid bay

[viscid bay]

US main

[gritty basin]

my ban has gone but i still have ban on rustoria servers

[drowsy brook]

@ember sparrow

[spare widget]

What's your Steam 64 ID? It'll be something like 765611039939

[viscid bay]

76561198022102943

[spare widget]

Ahh crap, having trouble logging into the website right now. I can probably gift you a VIP a little later if you want

Mobile is fucking up

[analog plank]

hello i was just timed out, do i have to sit in queue? Really annoying the server kicks me and sends me in a 40 player queue

us small btw

[gloomy sparrow]

Rustoira doesnt have a grace period

[viscid bay]

I really appreciate it but don't feel obligated!!

[spare widget]

@viscid bay Finally got it. Yeah, you should have it for a month now. Just a random thing from a fellow human being 🙂 Feel free to pass on some random kindness in some way however you feel like some day

Have fun ❤️

[viscid bay]

omg thank you so much! I will make sure to pass it on o7

[vivid plover]

can yall have someone review my appeal?

[gloomy sparrow]

Standard response time is 1-3 business days

[shy remnant]

You already got answered about your situation

[gloomy sparrow]

Note: Only the banning admin can look at your appeal

[vivid plover]

i see but i would need to dm you screenshots from my gmail if thats ok xpiwel

[shy remnant]

Post anything that's relevent in your ban appeal and wait for the answer

[peak cliff]

hello can u help me please i keep gettint disconnect

[dreamy ginkgo]

wow

[haughty hinge]

Us maindown

[dreamy ginkgo]

shit gang !

[haughty hinge]

fix this problem or i may need to switch servers!!!

[vivid plover]

yea but everytime i screenshot from my pc and try to copy an paste to the ticketit wont allow me to@shy remnant

[frail ginkgo]

gg rustoria main

[long pond]

@fossil igloo

[shy remnant]

Upload it on imgur or something and post it

[long pond]

us main a shitshow again

[shy remnant]

Aware of US Main

[timid path]

not this shit again

[keen relic]

Nice

[acoustic bane]

GA LOSES WIPE AND IT CRASHES ?!?!?!?!

[peak cliff]

@shy remnant bro i keep ggetting disconect

[marble mantle]

Hey, @peak cliff

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[safe vector]

FIX GAME OR REFUND VIP

[heady mango]

REWIPE REWIPE

[timid path]

new map

[still flame]

true.

[sullen escarp]

stfu raccoon your team is dogshi lmfao 18+ and getting wiped by my team everywipe

we havve t2 and tom,mies

[shy remnant]

We are aware of the issue with US Main. Please go in #general if you wish to speak of non-assistance related content

[shy remnant]

#general

[inland crest]

f

[still flame]

connect main.rustoria.us:28010

[inland crest]

main

[peak cliff]

@shy remnant I Got kicked ask me to come discord with @west osprey

what i need to do?