support

[dense jetty]

nice staff ty

men i know that

there is no response for ticket

maybe we can try changing server ty ❤️

[nocturne thicket]

I need serious help

they denied staff app

I wanna appeal it

[hexed nimbus]

if you got denied for staff you might wanne reach out to Monologic or Luke but if you wanne know the reasdon then that should normally be in the dm but you can always try to get a explanation from one of the above. @nocturne thicket

[spare widget]

The admins are always following up as quickly as possible to every single ticket - just need to realize there's always a ton of issues that need to be investigated and handled all over so patience helps a lot

[spare widget]

Imo best to just be an active, helpful member of the community and not worry about it - try back later, after a decent amount of time

[nocturne thicket]

do you think its cause i got banned?

it was for association but still

does that affect it?

[spare widget]

Well bans don't help but if it's just one, not a huge deal. If it's recent, really doesn't help, but still life goes on

[nocturne thicket]

word

ill check bac k

[spare widget]

Would just be helpful and friendly in chat and then try again in a few months, just my two cents

Demonstrate that you're mature and want to be a positive element of the community

[hexed nimbus]

poor Zen just 2 cents babe

[random minnow]

Hi guys

Could you please spenD some time in eu x3 server

lots of hackers daily reported and getting away with it

[timber bridge]

there's only been 3 reports in 24 hours.

Make sure you are using our ticket system if you are reporting.

[tardy topaz]

is there an admin called slayrz on steam?

[wispy loom]

We don't communicate through Steam

And no there is no admin called slayrz

All communication through Steam is to be seen as a scam by default

[tardy topaz]

i have a screen shot of a so called admin if you would like the images?

jusst to let people know

[wispy loom]

We're aware of these ongoing scams

The best you can do is report and block them on Steam

Thank you for reaching out

[frail slate]

!appeal

[marble mantle]

Hey, @frail slate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail slate]

any admins online

or sum

[spare widget]

Always admins online

Watching, judging, from the shadows

[frail slate]

yeah i got banned 4 months ago

and it told me to come to discord

so i guess i just wait huh

[spare widget]

It should have a name attached

[frail slate]

okay?

does it matter

[spare widget]

Yes

[frail slate]

why?

[spare widget]

If you speak to them, could clear it up, the point is to talk to them

Sometimes it's instantaneous. Some issue, something to work out. Not a huge deal

[frail slate]

okay

it just says come to discord

and

can't see the rest of it

cause its the discord link

[spare widget]

Hmm if an admin is around, can post your Steam 64 ID and they can let you know

!steamid

[marble mantle]

Hey, @spare widget

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[misty scroll]

👀

[spare widget]

Should be something like 7656110948202

There ya go. Schaadt can check it out and direct you 🙂

Very good admin

[frail slate]

!steamid

[marble mantle]

Hey, @frail slate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frail slate]

76561199120390635

how long this gon take?

[spare widget]

Pretty quick

[toxic shard]

You need to speak with @void condor it will take the time necessary for both of you to catch up

[spare widget]

There ya go

[proud beacon]

Hi, I was banned from the server EU MAIN for no reason, I was just standing afk https://steamcommunity.com/profiles/76561199486372645/

[earnest mauve]

rustoria 10x eu is really laggy

[spare widget]

Normally you'd want to send in an appeal via the website but there's a chance an admin will take a look now I'd guess

[earnest mauve]

it spikes

[frail slate]

how long and are you even talking to me

[spare widget]

Gareth is normally pretty busy but I'm sure he'll see the tag and mention/reply to you

[misty scroll]

Try to connect again in ~5 minutes or so

[frail slate]

i gotta talk to gareth?

a co owner?

i can't just talk to admin?

[spare widget]

Yes ☺️

[toxic shard]

it's his ban

[spare widget]

If they directed you to Gareth, then it's Gareth

[frail slate]

arent yall like all the same or sum?

[spare widget]

They handle their own stuff

Just would recommend being nice and chill. Good luck with whatever your situation is and have a good day otherwise

[frail slate]

okay

so do i just stay in waiting for support?

[spare widget]

Nah, I'd just check back and look for a reply/tag personally

[frail slate]

can i talk to ryan jd instead?

[toxic shard]

Ryan don't handle bans, each admin is responsible of his own bans

feels like you are trying to avoid to speak to him tbh, did you actually got a chat with him ?

[frail slate]

no

this the first time i talk in this discord

i remeber i got banned

just wanted to appeal it thats it

[normal nova]

someone is selling scripts on eu small

[spare widget]

Just be patient 🫡

[toxic shard]

!ticket

[marble mantle]

Hey, @normal nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail slate]

yall know a time stamp i can come back to check if he online?

[void condor]

I'm around now, I was busy handling something else

https://discord.gg/B76cVp5q

[spare widget]

@frail slate

[frail slate]

yea

[last herald]

Yo I just got an automated mute in EU long for reason at all. Beyond puzzled

[last edge]

!appeal

[marble mantle]

Hey, @last herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber bridge]

Name is "Uh ho"?

[last herald]

Yeah man.

[timber bridge]

taking a look now.

[last herald]

Just typing to a friend in game and I'm automatically muted

Cheers splooty, what triggered that if you dont mind me asking ?

[timber bridge]

Will DM you.

[last herald]

Cheers man, appreciated

[jade citrus]

I just got banned for cheating and these kids are just bad and reported me

i have 7 clips of me not cheating

admin or owner please help

user is PetaTheSlave

[torn heart]

!appeal

[marble mantle]

Hey, @jade citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jade citrus]

yup i did

i sent the youtube channel too

that i posted clips on

[marsh oracle]

i made a appeal and it got denied its only a 3 day but could i also get some info on why it even happened? i read thru all the rules there is nothing against giving some one ur base as long as you don't roam/raid/or associate with them. the only thing i can think of is that we left one of the original guys that raided us sleeping in the base. little salty that it was reviewed and still ban yall can see pms there is prrof we didnt team with the kid he was a random 10 year old we gave are stuff too before are last run of the night

[slim swift]

admin

[marsh oracle]

is that the 5x us main? figured it wasent against the rules cause every one does it

[slim swift]

is any admin on about being able to talk with someone whos banned?

[timber bridge]

US 5x Trio which is what you were banned on :/

[marsh oracle]

appreciate the info i was unaware

[timber bridge]

Depends, are you asking info on another player?

[slim swift]

not really info.. just about that person being able to speak with u

[marsh oracle]

is the kid that we gave the base too going to be unban aswell after 3 days? he was like 10 i feel bad about it

[timber bridge]

No problem, luckily the ban is only for our server with group limit, so you can still player Vanilla or the 2x vanilla.

[timber bridge]

everyone that was involved is 3 days, same as you.

[slim swift]

gareth on?

[marsh oracle]

awesome thank you

[timber bridge]

If he is on and wants to speak with you he will respond. 🙂

[timber bridge]

np.

[slim swift]

i hope he will. i donate alot 😉

[clever jolt]

@timber bridge "Hello, I have a question. If the maximum limit is exceeded on a server, shouldn't all players be banned, within 2 clans?"

[timber bridge]

Depends, we go by a case-to-case basis.

[hollow prairie]

sum1 sent it to me

[timber bridge]

That is not the link, it is https://rustoria.co

[hollow prairie]

i knew it

[timber bridge]

Removed your message so no-one else uses it.

[hollow prairie]

yea

this is the guy who sent it to me

oh wait i cant send ss

[hollow prairie]

this is the person who sent me it

oliver.121

[timber bridge]

This is the discord?

Can you DM me a screenshot of the conversation?

[clever jolt]

"What do you mean exactly? Could you please explain in detail?",

[hollow prairie]

yea

[timber bridge]

I mean we go based on the evidence in game and many things are considered, why do you ask? I might be able to provide more detail if you can explain what specific case you are asking about.

[frail slate]

the guy that hellcat is talking about wants to talk to Gareth if you have the time or anything like that?

[toxic shard]

Does the ban include gareth'\s name in the ban info ?

only the come to discord bans can be spoken about on discord, for all the others it needs to be appealed on the website

[clever jolt]

"Let me give you an example. While one team is raiding, they intentionally open the door for each other and defend the raid. Later, when it's mentioned in chat that this is a ban-worthy offense, they give contradictory responses. This is happening within 2 clans, with one clan having 8 members and the other clan having 5."

[frail slate]

yes

[frail slate]

it does

[toxic shard]

Can you paste the steamid here ?

[earnest mauve]

@toxic shard he got muted in the discord

[keen narwhal]

/report

[marble mantle]

Hey, @keen narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail slate]

76561199034596791 there he is

[toxic shard]

I don't see a mute

[clever jolt]

@timber bridge

[earnest mauve]

he been muted for 4 months in discord

[frail slate]

@rancid gulch

that is tag in discord

[toxic shard]

This is not a come to discord ban

[severe hazel]

how do i make a ticket

[toxic shard]

If it didn't got appealed before he need to go on the website, if he did already then it's over

[severe hazel]

to report someonee

[toxic shard]

!ticket

[marble mantle]

Hey, @severe hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[clever jolt]

@timber bridge

[frail slate]

why is the appeal suspended its been 4 months

[severe hazel]

/ticket

[marble mantle]

Hey, @severe hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[earnest mauve]

he turned to jesus

for forgiveness

can u guys too pls?

[toxic shard]

It's a "play elsewhere" ban, which is intended to be permanent

[earnest mauve]

it was a appeal in x amount of monts

months*

[timber bridge]

Was a ticket made to report these users?

[toxic shard]

I don't see any appeal on this account for this ban

[earnest mauve]

its suspended so he cant appeal

like its blocked for him to appeal

😭

[toxic shard]

I guess then the case is close

[earnest mauve]

cant he talk to someone to explain?

because there is a misunderstanding

[toxic shard]

Explain what ?

[jade citrus]

Marc

[earnest mauve]

he got banned for something he didnt do

[jade citrus]

i got banned of us mondays for cheating

because these kids think im cheating

and i have clips

[clever jolt]

Yes, only 1 player from each of the 2 clans was banned.

[jade citrus]

of me killing threm

they juist bad

[earnest mauve]

someone made a stupid sign, admin thought it was him who made it so banned him

he found the sign funny which in hindsight he gets is stupid now

[clever jolt]

How did you know this was real? 😄

[toxic shard]

it's not about thiking/guessing, everything is logged

[earnest mauve]

what u mean? the other guy admitted it was him and he was banned for it

[toxic shard]

and I will not appeal his ban here, if he got blocked everywhere it's for a reason

[earnest mauve]

but they didnt lift the other ban

can u unmute him in discord tho so he has a chance to explain?

i mean everyone deserves a second chance

its been 4 months, he knows he did wrong

[toxic shard]

maybe a second, third, ... but we have far exceeded it

[clever jolt]

@timber bridge

[earnest mauve]

pretty please?

Oi i see that shenzy

[toxic shard]

by the look of it he got his chance to explain it/...

[wild meadow]

fr

[earnest mauve]

yeah that was when he didnt know where he was banned for

that was 4/5 months ago

[raven mist]

Yes donating means you can do w/e you want

[earnest mauve]

I mean people can change guys cmon

[clever jolt]

welcome shenzy 😄

[toxic shard]

you are right, people can change, let's talk about it in a year or 2

[keen narwhal]

please spec the guy from our tickets on eu med rn, he is blatantly aimbotting us down over and over. this guy gotta go!

[toxic shard]

not 4 months after

[earnest mauve]

bro a year or 2..? u know with the tension in the world nowadays we maybe not be here

[timber bridge]

If that is the case, it is not all the time that it happens so the admin must have had a reason for it.

[wild meadow]

no need to be mean dude what the flip

[earnest mauve]

cmon Marc help us out

[toxic shard]

I helped you as much as I could

[earnest mauve]

can Gareth do more?

[rich crown]

i got false banned!

admins please check ban appeals

[toxic shard]

gareth removed him all hability to speak, appeal, play on rusotria

I don't think he will change mind just 4 months after the latest infraction

[rich crown]

me and my teamates explained everything on the appeal

[earnest mauve]

we can atleast try

[keen narwhal]

Ty admins ❤️

[earnest mauve]

thanks for your time tho

[toxic shard]

the admin in charge of this ban will review it as soon as he is available

[jade citrus]

OK THANK YOU MARC

[rich crown]

yea because they took 30 seconds to review a false ban but they take forever to unban a false ban

[void condor]

You're very right

[slim swift]

Fair Enough, thank you for the explanation and taking time out of yalls busy day to look into it though!

[severe hazel]

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown. what does this mean im trying to submit a ticket

?

[raven mist]

The clip is probs to big

Or any content you are adding to the ticket

[earnest mauve]

one more question Gareth, is there any chance that he will be unbanned in the future?

[severe hazel]

how am i supoesd to send a reeport then

[raven mist]

Make the attachment smaller or upload to streamable/yt

[severe hazel]

ok ill try

[slim swift]

for real. When did i say i could do what i want.

[severe hazel]

yo how can i add the player i want to report to the ticket i guess he logged off hes name is not popping up anymore

[raven mist]

Just add it to the message

[severe hazel]

do i need steam id

[raven mist]

Name will do fine , steamid/url would be very helpful

[severe hazel]

do you ban for yellig n word

[raven mist]

No they dont

[rich crown]

when is the admin gon be available

[raven mist]

Voice is not moderated

[severe hazel]

wtf

ggs

[raven mist]

Appeals are 1-3 business days. Be patient

[rich crown]

I cant be patient when my whole base is basicly wide open and probably already raided

[raven mist]

You will still need to be patient

[rich crown]

Do i get loot back if i lost it

[raven mist]

No..

[sullen stratus]

why there is no admin in 5x nobp?

some cheaters teamuping and i added a ticekt

and noone answer me

please someone join server

[hearty fulcrum]

hello, if you would like a rustoria admin to investigate your ticket, please make sure you've created a ticket using the chat command /ticket add or on the rustoria support website (F7 tickets only go to facepunch, not rustoria). if you have already created a ticket, then please try to be patient, and an admin will check when they are available

[sullen stratus]

yes i added a ticket please come and check

[hearty fulcrum]

i am not an admin, but if you have made a ticket to rustoria, an admin will check as soon as they can

[sullen stratus]

i think there is no admin in server]

[timber bridge]

We answer tickets in the order they are recieved. Please be patient in the meantime.

[rich crown]

Oh so if i loose loot due to an admin making a mistake, i dont get it back. So all the time i spent playing your server doesnt matter?

[high turtle]

Looking for a Admin

[gloomy sparrow]

Not an admin but how can we help?

[pure obsidian]

rage cheater rustoria US small 🙂

[gloomy sparrow]

!report please don’t call cheaters out in chat

[marble mantle]

Hey, @pure obsidian

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pure obsidian]

plate

if i dont type in here

my ticket doesnt get checked for 5 hours

so you tell me what to do

[gloomy sparrow]

Tickets gets answered in they order they come in

[pure obsidian]

just like this dude yesterday

which an admin told me wasnt cheating btw!

[gloomy sparrow]

Calling cheaters out in chat might hinder the admins investigation

[hazy storm]

Well it do get frustrating having no response for several hours seeing people just ruin servers

[gloomy sparrow]

As I previously stated calling them out in chat might hinder the investigation

[pure obsidian]

EAC > Rustoria Admins

who knew it would come to this!

[hazy storm]

Also, not taking a ticket that is fresh because of backlog is just wrong when its about cheaters

[high turtle]

no Help copy that need to make a you tube video about this guy thats in my clan that i didnt invite that can see me on the map and not get hit by my turrents wipe my base agian

[gloomy sparrow]

So everyone else’s tickets should get ignored because yours is newer?

[gloomy sparrow]

Write as much as you can in the ticket please

[hazy storm]

That's exactly what I said, you prick

No, just saying that not handling something urgent because of backlog is a bad desicion when it comes to handling cheaters

[gloomy sparrow]

That system wouldn’t work at

All

[hazy storm]

And that's part of why the cheating is fucking out of hand

[gloomy sparrow]

There will always be cheaters no matter what, the admins do their best to look at all the tickets and for it to be fair for everyone they look at them in the order they come in

[keen narwhal]

cheating is out of hand because admins don't prioritize your ticket over tickets created before you that might very possibly involve cheaters aswell? makes sense bro

[hazy storm]

Im just saying it would be more effective to handle someone cheating AT this moment first, rather than someone who got reported 1h ago and now sits afk in base

[hazy storm]

Who are you even. I havn't mentioned my tickets in any way. Learn to read "bro"

But yea keep coming at me with your attitudes and keep having infested servers

[gloomy sparrow]

No need to be rude I have already explained the situation to you and if you don’t need further support please move to #general

[hazy storm]

Legend

[lyric basalt]

!ticket @eternal pawn

[marble mantle]

Hey, @eternal pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rich crown]

yea and people are gettng false banned

If a youtuber were to get banned on this server they would be instantley unbanned

[sullen night]

Thanks for the support guys, i submited an appeal but will see what happens

[idle zephyr]

if i have been banned before on dis game for cheating but i havent played in like years should i still use a vpn

[rich crown]

yea u gotta do a thingy for it tho it think

[sullen night]

im not a cheater lol

[wary star]

i have a clipp off a guy cheating anyone able to check?

[gloomy sparrow]

!report put it in the ticket

[marble mantle]

Hey, @wary star

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wary star]

how long does it usually take to get an answer?

[gloomy sparrow]

Tickets are viewed in the order they come in

An admin will look at it asap

[wary star]

ok

ty

[torn heart]

promise you we aren't checking just bc you type in here, we look at them in the order they come in

[tiny elm]

where can i see the results of my appeal?

[thin plover]

On our website

[daring viper]

ubannn meee

[timber bridge]

!steamid

[marble mantle]

Hey, @daring viper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cyan dagger]

i bought 5 supply drops how do i claim

[ancient dune]

Why do you think they’re talking about u 😭

[timber bridge]

@leaden zodiac, While you are allied with a cheater you do have benefits whether you realize it or not. That is why the rules exists, in the future - even if you are just allied I would recommend checking them out further, there are great resources to do so.

[leaden zodiac]

I understand that I had the benefits of that, it just seems a little unfair. And in what way was he hacking he didnt seem that good at pvp?

[timber bridge]

Unfortunately, we do not release the details of bans in any capacity but I can tell you 100% he was cheating.

[leaden zodiac]

okay, is there any way I can be unbanned at the start of next wipe instead of a week because then I still wont have the benefit and its not like I did anything intentionally.

because I understand having the benefit from him hacking even if unintentional, but if possible to unban me for the start of next wipe I would appreciate it.

@timber bridge if not i understand just thought id ask because it doesent make sense to me to have me banned longer

[timber bridge]

I get your point of view, but 1 week is our policy regarding association - I get that there will be a new wipe but it is still a rule break and our policy is clear when it comes to association, intentional or not unfortunately - I do hope that this does not happen again and have sent you some resources via DM that could help filtering the legit players from the illegitimate.

[spare widget]

Should be able to relog and they'll be in your inventory I believe

[timber bridge]

I am getting off for the night but if you have any questions feel free to message me. 🙂

[leaden zodiac]

gotcha thank you for the help

[timber bridge]

No problem!

[timber bridge]

Check your DMs sent you a message.

[ashen thistle]

eu long will be global wipe next week?

[vernal nexus]

May I ask what is the reason for my ban

[timber bridge]

Yes it will.

[cursive kayak]

@ashen thistle

:flag_eu: EU Long

IP: connect long.rustoria.uk:28010
Next Wipe: <t:1712253600:F> (<t:1712253600:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map

[timber bridge]

!steamid

[marble mantle]

Hey, @vernal nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ashen thistle]

ty

[vernal nexus]

@timber bridge76561199409269541

[timber bridge]

You were banned for cheating, please appeal @ https://rustoria.co/support/appeal

[vernal nexus]

I appealed the ticket, and I'm sure I didn't cheat

[timber bridge]

The appeal will be responded to asap. In the meantime you will need to wait for a response.

[vernal nexus]

The ticket came back to me saying there was no miscarriage of justice

[molten flicker]

@robust musk Please DM me in your free time 🙂

[vernal nexus]

I'm a legitimate player and I don't know why this happened. Is there any evidence?

[timber bridge]

Unfortunately, we do not provide evidence to players. If the appeal was denied then unfortunately you will need to find another server to play because since it was denied for hacking this means the ban is permanent.

[vernal nexus]

okay

[quartz flume]

CAN YOU GET BANNED FOR INSIDING

[iron gull]

aint modded lil bro

[timber bridge]

No.

[quartz flume]

dang

[gloomy temple]

<@&274971100184576010>

unban me bruh its been 7 days

[stiff widget]

!steamid

[marble mantle]

Hey, @gloomy temple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy temple]

type shit prodigy

i love yot

76561199126861001

[stiff widget]

You no longer appear to bve banned its likely because you were spam joining

[jovial marsh]

yo admins

i got the dumbest scammer ever bro

he says he rustoria admin

[thin plover]

is it on steam?

[jovial marsh]

yes

he says vote for our skin

and that he is rustoria admin

i can show proof

but i cnat send imges here

idk why

thats him

he says hes giving me vip

[vapid oasis]

!verify

[marble mantle]

Hey, @jovial marsh

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[sacred nimbus]

yo i made a ticket on a blatant cheater pls look quick

@thin plover

@stiff widget

@balmy cypress

[tribal merlin]

is there a team limit on US Main?

im adding my neighbors so we dont accidentally kill each other

[timber bridge]

No there is not, there is a team ui limit but you can have as many teamUI's as you want.

[timber bridge]

Ticket will be checked asap.

[sacred nimbus]

thanks

he keeps flying around and shit

idk how this shit hasnt been detected by eac

[sacred nimbus]

thx for closing ticket

i just raided his base and he was full cheater loot base

[trail acorn]

ok

[split spade]

@timber bridge @stiff widget 76561198090709889 can someone tell me pls why this acc was banned?

[thorny dune]

Connect with this account and the ban reason will be displayed

[near halo]

And why were they banned just for no reason

[near halo]

Can you provide evidence where I play with cheats or combat log where there are only heads

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spare widget]

No, they will not share evidence.

[glacial hearth]

how long is waiting time for answer my appeal on web

[spare widget]

Normally 1-3 days technically but it can often be much faster

[glacial hearth]

hmm , thanks

[velvet fable]

Hello

I have a problem

Before the restart, I rearranged my house, and after the restart, my resources disappeared

Someone here?

[spare widget]

They unfortunately would not be able to return any items. Hope if they're gone that it balances out for you with some good luck

[sullen stratus]

Who are you?

[sacred veldt]

I’m confused by what time wipe is for the server I play - clocks went forward in the UK this morning so 7am because 8am. Wipe is usually 7pm on the server I play - is it now 8pm?

[lyric basalt]

If you look at #oldserverinfo there is correct time converted automatically to your timezone. 🙂

[sacred veldt]

Thank you!

[lament pelican]

Why was I @ed in here

But it’s gone

[merry hill]

1

[tardy zephyr]

hi how can i check stats on scrims

[lofty pine]

Idk if this is the correct place to ask, but I tried posting a clan lfg post in #looking-for-group and got muted, and I wanted to check what I did wrong so I don't end up banned or smthn

[lyric basalt]

Your message was too large. Discord allows you to post only around 30 lines.

[silent vapor]

first time I logged into the astoria us small server and wrote disconnect hacking

[hidden salmon]

any admins that go buy the name of "Rustoria.co | ✪ Loren
" on discord?

[silent vapor]

can admins help me?

[hearty fulcrum]

If you are asking because you received a Steam message from someone impersonating our staff, that is a scam. Please do not click any links from people you do not trust. I'm pretty sure Rustoria admins will never contact you over Steam. Please check this announcement for more info #announcements message

[hearty fulcrum]

!appealru

[marble mantle]

Привет, @silent vapor

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hidden salmon]

he was sayin "We have a new skin for Twitch Drops that we've created, and
I would ask u to vote to get our skin into Twitch Drops."

[hearty fulcrum]

Yes, that is a scam.

[hidden salmon]

is that part true or somthin

alr

[hearty fulcrum]

No

[thorny dune]

It will wipe with the game update, all servers will wipe at the same time with the forced wipe. Which is 7pm BST.

[tardy zephyr]

<@&274971100184576010> HOW CAN I CHECK STATS ON SCRIMS

i m asking 3 days in a row

[sullen night]

Rocket

[neat pumice]

You can't at the moment

[dim sluice]

is the LATAM server fr?

[cosmic phoenix]

team UI is 12?

[thorny dune]

Yes and yes @dim sluice @cosmic phoenix

[tardy zephyr]

So when i can?

[cosmic phoenix]

When will VIP purchases be released?

[lofty pine]

Ah ok, thanks 🙂

[lucid tangle]

can i connect trugh staging branch to rustoria mondays?

[random minnow]

Admin

Can I report a cheater base on their headshot %?

[toxic shard]

!ticket

[marble mantle]

Hey, @random minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random minnow]

for example someone who has 107 kills amd 506 headshots.

[toxic shard]

well that doesnt mean much as it

if you play 10 minutes 107 kills is a lot, if you play 3 days 107 kills might be more normal

[random minnow]

this is since friday

the issue is that I know this person is cheating

[toxic shard]

then report him in the ticket system and we will look into it

[random minnow]

but when pressing f7 it does not ask for evidence or nothing

so he has been getting away and his teams

[toxic shard]

f7 goes to FP, tickets goes to us

[random minnow]

FP?

[toxic shard]

facepunch

but like I said before, just saying this person has 107 kills and 506 HS, I guess it's on modded moreover since friday that's not crazy stats

[random minnow]

!ticket

[marble mantle]

Hey, @random minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

also any stats that are public (you can collect, are stats we have :))

[random minnow]

cheers March

[onyx basin]

<@&274971100184576010> EU MAIN NR subzero raiding us rn, mans cheating 😄 have a look into it x24

[gloomy sparrow]

!report

[marble mantle]

Hey, @onyx basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[onyx basin]

u gotta look into it now no time to wait for an admin to look into a ticket 😄

pretty big raid tho 10v20+

[devout moth]

Is there are skip queue system?

[last edge]

u can purchase vip on our website

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[devout moth]

For free no? Right?

[last edge]

noup

[devout moth]

Thx

[gloomy sparrow]

!report please don't call cheaters out in chat

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cosmic phoenix]

When will VIP purchases be released? on latam server?

[plush meadow]

<@&874995535881326632>

respwan oilrig eu main

respwan oilrig eu main

[lyric basalt]

No need to tag us, oil rig will respawn automatically

[plush meadow]

but 3hours

bro

[severe carbon]

can i get a admin to check out my ticket, the group is running around killing everyone

[last edge]

they will check ASAP, pls be patient

[lone yoke]

hi

[spare widget]

hi

[dense peak]

admins 998 chinese. was banned with a reason to come to Discord. He's here.

[spare widget]

Did it say a name after the "Come to Discord"?

[dense peak]

u admin?

yes

[spare widget]

No, former chat mod

[dense peak]

What does he need to do?

[spare widget]

Normally the admin's name is on the ban message, so it'd be worth tagging them

Speak to an admin, probably one specific admin perhaps. But if you don't know the name then someone else can look it up and direct

[dense peak]

we dont know what name

we want help

@lyric basalt hello, u get banned 998 he wait u on discord

[spare widget]

There ya go

[hidden thunder]

@fiery isle lol. I twice reported my own teammates once because they would go to fights and by the time i got there everything was dead. OC does not cheat. They're just thousands of hour players :'^) and thank you admins for investigating. ❤️

[lone yoke]

@lyric basalt

[lyric basalt]

Send me private message

[dawn lynx]

did i get re banned? I have not played since this report until now.

[timber bridge]

That message is from 5/15/2023

haha

[dawn lynx]

yeah, I havent touched rust since then until today. Checked on this server and saw I was banned after this accepted appeal.

[timber bridge]

Ohh I see, let me check one sec.

[timber bridge]

I've sent you a DM.

[graceful prawn]

I have clip of a cheater

on rustoira us main

W ban!

[last edge]

!ticket

[marble mantle]

Hey, @last edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last edge]

add the clip there and much information as possible pls

[jolly heath]

hello can someone help me pls, i cant make a appeal in the web!

[runic vault]

hey how can we report a cheater in here

[marble mantle]

Hey, @runic vault

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[severe carbon]

love how good the admin team is and active they are for the most popping server around! https://streamable.com/zbkf41

[cosmic phoenix]

When will VIP purchases be released? on latam server?

[last edge]

!report

[marble mantle]

Hey, @severe carbon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last edge]

why?

[gilded widget]

Where can I buy VIP for the new latin america servers?

[bright granite]

hi how i can report a player__

!report

[marble mantle]

Hey, @bright granite

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[empty arrow]

is there a way to see how many votes a map got in the map voting or which one is winnning

also, what do i need to be able to vote on a long server

[last edge]

u need to have enough hrs played

idk how many u need

[empty arrow]

thanks

[last edge]

np

[empty arrow]

wait sorry 1 more thing, how do u get to that screen

i can see all the maps on the website but i cant see which one is leading

[last edge]

u have to vote a map and then the appears that

[empty arrow]

oh shi

[fresh elm]

yo

there is a big problem

ON RTG

or rustoria idk

admins

answer

[hexed nimbus]

Maybe state the nature of the problem so the can answer

[hard slate]

hey im getting a guy saying hes a rustoria admin and is wanting me to vote on a skin for twitch drops :/

[hexed nimbus]

https://tenor.com/view/alert-scam-sheep-zombie-lies-gif-21519331

[hard slate]

yeah im guessing

lol

check your dm mike lol i ss it

[mild wasp]

i request thy admin in thy support channel

[hexed nimbus]

If it’s trough steam report it to them and block the person. If you did click any links make sure to change your passwords

[hard slate]

yup

[mild wasp]

guys wheres my support

whats going on here team

[wispy dirge]

Ehjs

What issues are going on?

[wispy dirge]

Can't join a call at the moment, how may I help you?

[mild wasp]

I got a stream sniper im tryna report

[wispy dirge]

Report and block them please 🙂

[mild wasp]

I even got the evidence

[marble mantle]

Hey, @mild wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mild wasp]

im not opening my game to do that

[wispy dirge]

We do not take reports over discord.

[hard slate]

yeah alreaddy done

[mild wasp]

damn another stream sniper getting away with it, not good rustoria :/

[west mica]

You can make a report via the website, However please take a read of https://rustoria.co/rules/vanilla

[slate warren]

hello

i paid for the hero pack, but it doesnt show up

[modest skiff]

#payment-support

[slate warren]

ty

[candid loom]

what map have you voted for ?

Guys, please vote map #6 for us long

[hollow trail]

if i have a one time payment for vip for US LONG till the 5th, and if i buy another vip right now, will it continue the vip when the current one ends, or end current one and start now?

[spare widget]

I think it would end either way but need to be fixed via a payment support ticket, which is no big deal, and then continue on until the next expiration. But just my guess - pretty sure the overlap is lost but again, could be good to ask with a #payment-support ticket for the 100% answer from the individuals who manage that specifically

[hollow trail]

ok thanks

[candid loom]

can ya'll vote map 6 pretty please ? https://rustoria.co/maps/vanilla_long_us

[leaden moat]

admins i got a question?

@cloud otter !appeal

!appeal

[marble mantle]

Hey, @leaden moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden moat]

!report

[marble mantle]

Hey, @leaden moat

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[nocturne gorge]

hola buenas noches tengo ban por chargeback

[toxic shard]

Open a #payment-support ticket

#looking-for-group

[spare widget]

Great job choosing the channel for that! And it's "an organized group"

[undone ether]

Course mate

[undone ether]

Unban my main steam then we’ll talk

[toxic shard]

give me all your steamids and then we will talk

[undone ether]

Do we rlly wanna go through that

I’ve got about 30+ rust banned alts

[toxic shard]

well you asked me to unban you, how would I do that without steamid ?

[undone ether]

oh yea true

https://steamcommunity.com/profiles/76561198985983990

Fuck my old main got game banned

well that’s bullshit

Don’t cheat boys not worth it

[near halo]

pipe nn

[undone ether]

You’ve just called me a no name as a insult

Grow up mate

[near halo]

no mutals + ypur eu

[undone ether]

And go bk to atlas 5x

Alt discord mate and don’t add no names which u call named people

If your a true clan server kid your cheating lets b real

[near halo]

nah iim not a shit can

[undone ether]

clan servers r dead when the cheats get detected

[undone ether]

Respectable to u

[undone ether]

Unbanned my alt yet

or my “IP”

So I don’t have to play on a vpn on force

[wispy dirge]

Take the convo to #general

[undone ether]

Mine is support

About the cheat dopamine

[wispy dirge]

Last warning

[undone ether]

What u mean

This is the support discord

This was what was linked in the txt file

[undone ether]

Apparently I can tp into peoples bases

gna be really cool

[toxic shard]

I'm affraid you gonna need to spend money on a new account if it's not yet done

[pure horizon]

We might be about to get raided by cheaters. we just raided them and the ESP to our base. It's on US 5x no bps trios. I created ticket just help whenever would be nice

[wary tinsel]

what time eu monday wipe

[dim sluice]

when u guys are putting the BR long stuff on the discord and website?

[marble mantle]

Hey, @runic sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hidden thunder]

@toxic shard do you deal with harassment from outside the game?

He was kickbaned for saying along the lines of rape... then i got dm's

its very NSFW uhhh....

[surreal schooner]

i need help cancelling my long subscription

[lethal galleon]

https://donate.rustoria.co/account.php you should be able to see your active subscriptions here

[timber bridge]

Unfortunately we cannot moderate DM's unless it is a scam that originates from this discord. That person is already muted here - report them to discord please.

[south crypt]

ticket

[last edge]

!ticket

[marble mantle]

Hey, @south crypt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[south crypt]

Tried to upload clips 3 times and every time it states to many tickets . I tried submitting just the links posted on discord of the clips. Will that work or is there a way I can send u them and attach to my ticket

[quiet raven]

@timber bridge i just go t msg from in saying to ask for u

[timber bridge]

Can you join #368790610783764480? Should only take a minute.

[spare widget]

Can do a Streamable link or an unlisted Youtube video link too, just for the future

[south crypt]

Okay

[cerulean ginkgo]

oils on main have not been up all day

[timber bridge]

US?

[digital arrow]

how long does it take for /auth to work

ive connected my account but i still cant get into shop

[near halo]

i need help with something admin dm me please

[thin plover]

what's the problem

[gloomy barn]

how do i turn on automatic door closing again

[dusty saddle]

./AD

TYPE THAT

./ad 5

[dusty saddle]

you need to put the seconds

[gloomy barn]

how long is it usually

like 5 secs?

thank you sm man

[smoky cape]

5-30 seconds I believe

[wanton plover]

i need help with a appeal

[thin plover]

!appeal

[marble mantle]

Hey, @wanton plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[undone ether]

Snowflake

[wanton plover]

i just got banned on 5x trios for exceeding group limit what should i do next

cuz we didnt exceed that i know of

[smoky cape]

!appeal

[marble mantle]

Hey, @wanton plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wanton plover]

!appeal

[marble mantle]

Hey, @wanton plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow scarab]

HACKER

[marble mantle]

Hey, @hollow scarab

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

make a ticket, don't call them out

[hollow scarab]

/ticket

[marble mantle]

Hey, @hollow scarab

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[silk basin]

Hello, I can't get out of the rocket launcher shaft at the moment, the elevator is not working. What should I do?

[chilly parcel]

Ill respond in general

[slim yoke]

How long does a ban appeal take?

In general. obv. Because I'm trying to play. Had a bullshit ban, should take a few mins to clear it up.

[subtle cape]

1-3 business days

and today isn't a business day as it is easter

[slim yoke]

Lmao

Alright cool, well thanks for the reply

[tired reef]

When will the blueprints be wiped?

[molten flicker]

!force

[marble mantle]

Hey, @tired reef

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1712257200:F> (your local time) is the time of the next force wipe and it will happen <t:1712257200:R>.

[timber crescent]

Can I talk to a admin or something on here.? Or only way to talk to someone is on the website

[subtle cape]

What's the problem?

[timber crescent]

I think some kid we have invited into our team but not base got us ban for getting a base given away to him on one of the servers and then blocked us I was sleeping and woke up to a ban and have no idea why

[subtle cape]

!appeal

[marble mantle]

Hey, @timber crescent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber crescent]

I did already appeal, but I was just wondering if I can get any more information on the situation because I was asleep and have no idea why I was banned for supposedly teaming

[oak dove]

I was too im waiting for support in the waiting for support voice chat.

[subtle cape]

Can you join https://discord.com/channels/274965952116817920/368790610783764480

[oak dove]

yes i can are you still open to respond to my ticket?

[subtle cape]

Yes

[oak dove]

alright ill join it right now

[mint warren]

If I'm from Russia, can I buy a queue pass?

[blissful herald]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[blissful herald]

you can try, but if am correct and you use your Russian card, it might not let you due to the current situation going on

[mint warren]

Oh

Okey

Ty

[feral charm]

guys, my map won't load
Can you send me a map that is on the Rustoria EU Main

[toxic shard]

You can get it from #wipe-feed

[sacred nimbus]

hey so i have a clip of someone with a script menu open on ukn i was wondering if i was to contact an admin or make a ticket etc and provide evidence of this would they be banned on rustoria servers? he plays rustoria servers every main medium and long wipes

[gloomy sparrow]

Yes put it all in a ticket

[blissful herald]

UKN OR our RTG server?

[near halo]

i have a problem joining in, can i make a ticket somehow?
i think theres been a mistake on the servers end

[sacred nimbus]

ukn

[blissful herald]

well thats not our servers

so we can not help you there

but if you see him joining our servers, as Plate said make a ticket and we can look into the player

[sacred nimbus]

bruh

he is the leader of a main team on us servers

and there team is known for cheating in the past

and i will report then when it comes to long

[wicked folio]

how many ingame points do you get per period of times on the 5x eu?

[raven mist]

Depends on what you linked

[near halo]

i have a problem joining in, can i make a ticket somehow?
i think theres been a mistake on the servers end

[raven mist]

Whats the issue?

[near halo]

when i join i get disconnected with the message being:
disconnected: cheating

i have no idea whats going on XD

[raven mist]

You will need to make a ticket on bans.rustoria.co

[near halo]

i have never even played on these servers but alr thx ^^

[raven mist]

Are you using a VPN?

[crude juniper]

hellos guys, can i appeal for a ban here???? some can help me???

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @crude juniper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude juniper]

@gloomy sparrow i do that arround 8 month ago, and the admins deniend it and they say ask us in a few month for reconsiderate, the ban is for play with evader but i dont know who was the evader, that and thanks

[wicked folio]

any way i can buy ingame shop points for irl money

?

[thorny dune]

!steamid

[marble mantle]

Hey, @crude juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorny dune]

Shop points isn't something we have on our store, only playing consistently can earn you points

[crude juniper]

76561198262285503

thanks @thorny dune

[thorny dune]

It looks like your ban appeal was indeed denied. I don't see any mention of this being reconsidered though. Who told you this and where?

[crude juniper]

it was a directly messege for discord, let me check

i cant find it @thorny dune sorry

[wary tinsel]

when monday up

[quick bluff]

WHERE IS EU MONDAYSSS

[fathom oar]

1111

[topaz hound]

eu mondays

where

[thorny dune]

The ban will remain after having taken a look.

Looking into EU Mondays now

[past cradle]

where eu mondays?

[kind compass]

where eu monday?

[wary tinsel]

put up now pleas34e

[wild grove]

EU Monday?

[topaz hound]

where eu monday?

[vast blaze]

whys monday wiping early?????

[topaz hound]

where eu monday?

[tame pendant]

eu mondey?

[tough bane]

Please keep in mind that this channel is for support related issues such as how to create a ticket or appeal a ban.

Check #general > #general message

[eager zinc]

Where eu monday?

[topaz hound]

where eu monday?

[valid thorn]

where eu monday?

[topaz hound]

Server is in the process of wiping, it won't be long.

[tender anchor]

Waiting for EU wipe right now

[topaz hound]

Server is in the process of wiping, it won't be long.

!

[valid thorn]

Server is in the process of wiping, it won't be long.

[torpid sigil]

please

let me rust

[vast blaze]

whys it wiping 1 hour early??

[peak oasis]

wipe server?

[torpid sigil]

17 minutes late crazy scenes

[gloomy sparrow]

#wipe-feed

[lethal galleon]

Please do not spam the support channel this is for support only

[topaz hound]

Server is in the process of wiping, it won't be long.

[naive kindle]

Check #general for latest update

[small hatch]

grrrrrrrrrrrrrr

[bitter plank]

https://tenor.com/view/server-up-server-is-up-bateman-american-psycho-patrick-bateman-gif-25604807

[valid thorn]

They have silenced the townspeople

[lethal galleon]

Because you are all constantly spamming just relax a few minutes

[neat pumice]

The townspeople had started to revolt

[valid thorn]

No can do

[lethal galleon]

This channels for support only

[valid thorn]

Where is freedom

[spare widget]

https://tenor.com/view/its-riot-time-fat-neil-community-riot-gif-11713239

[bitter plank]

WE ARE ANGRY, GIVE THE PEOPLE FREEDOM AGAIN!

[eager zinc]

Damn, what kind of server is this? We are being disgraced with our money.

[wary tinsel]

ˇlick ballers

[spare widget]

It will all go back to normal, as it always does. Nice opportunity to stand up, walk around a little lol The staff here does work stupid hard and they want as little interruption as possible as much as any player, probably even more. Patience is nice ☺️

[hidden harbor]

I have queue again, with my vip.////

guys are u gonna deal with this?

[raven mist]

#payment-support

[hidden harbor]

Thank you, I am just wondering wtf is happening cause that's third time I am made of to speak with support...

[near halo]

Eu mondays puts u to rtg

[raven mist]

No

[near halo]

my friend got put in there and there was other people aswell

who said they joined monday but they were there

[raven mist]

Or they connected to the wrong server 😄

[near halo]

they used connect from the website

[raven mist]

did they copy the ip from the website?

"client.connect mon.rustoria.uk:28012"

[raven mist]

Which link on the website?

[near halo]

my friend did atleast

[raven mist]

On what page?

[near halo]

cuz we are rn a 4 man and he sent the link to us

wait lemme see

[near halo]

rustoria.co

[balmy cypress]

Must've clicked the wrong server

[raven mist]

https://rustoria.co/servers here?

[balmy cypress]

check again and you should be good

[near halo]

yes

[raven mist]

It coppied the correct server for me tho

[near halo]

yes he copied and had a big queue aswell but when he joined he was in rtg

[raven mist]

Strange

[balmy cypress]

If you are asking for a queue skip it won't be possible, he must've clicked the wrong server

[near halo]

im not asking im just wondering what happened

and he didnt click wrong server because my other friend got in monday from the same link

and i also clicked the same link and im in queue rn 20 ahead of me

[candid steppe]

Yeah me too

[near halo]

so it couldn't have been a mistake from him

[raven mist]

What link?

[balmy cypress]

https://discord.gg/DTWxKrK3

come here

we will look

[candid steppe]

We take the ip in the server Discord and my friend get connect in the rtg

[quasi dew]

Jo

I have Problem we got cheater here EU Main i checked his steam profile and he is in cheater group // eac cant catch us // is the group name

can someone help?

[marble mantle]

Hey, @quasi dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hot karma]

Hello is there going to be a votemap for the new rustoria br long ?

[thorny dune]

Map voting if implemented will likely be done at a later stage, the launch map will be selected by us for forced wipe at least

[gusty gale]

почему @dense slateтак быстро вайпнулся

[hot karma]

Thx! 🙏

[jagged tangle]

Im looking at the 25% off, how do i activate it?

like how do i use it

[full patio]

почему @dense slate так рано вайпнулся

[blissful herald]

potomu sto casi n leto poshlji vcera

[umbral dragon]

я ебал етот 95 очередь

[shadow shoal]

where to create ticket

[jagged tangle]

Im looking at the 25% off on the VIPs, how do i activate it?

[brave ferry]

I loaded in for the first time and got banned immediately for ban evasion

[thorny dune]

I believe this promotion ended today (1st April)

[jagged tangle]

but today is still Easter

[thorny dune]

I will double check this and get back to you as soon as possible

[jagged tangle]

thank you

[thorny dune]

Hello again, can indeed confirm this promotion has now expired

[gilded widget]

Can we buy VIPs for latam servers?

[balmy cypress]

Not yet, soon yeah you will be able to

[jagged tangle]

no way i always miss the offers by 1 day or something

[faint flower]

why did i got banned

lmao

[unreal tartan]

I got VIP while I was in queue. Do I need to close and reopen the game? I'm still in queue

[thorny dune]

You should get pushed through, if not rejoin the queue and join again. If you still don't skip the queue, please open a #payment-support ticket.

[thorny dune]

You will see a ban reason when you try to connect

[faint flower]

its says

ban Evasion

[thorny dune]

If you believe this is incorrect you can go ahead and submit an appeal on our webstie https://rustoria.co/support/appeals and we'll review it as soon as possible

[faint flower]

okay

thanks

[faint flower]

where will i get noti when u asnwer

me

[full patio]

can I buy vip from Russia?

[balmy cypress]

We don't block Russians or anyone from purchasing but many banks are blocked, unfortunately we don't have other payment methods than Stripe and PayPal at the moment

[full patio]

ok

[hasty cargo]

Can i change all Locks and get rid of some Sleeping bags if I got mates that are absolutly incompetent

[dim sluice]

when u guys are putting the BR long stuff on the discord and website?

[balmy cypress]

Not able to give a time, before force is the plan

[dim sluice]

👍🏻

[hasty cargo]

Because these Mates are just bad and they do such things as wasting weapons and more on Rustoria Small
I just wanna play duo again with my mate

[thorny dune]

This is an official server, we have no rules against you kicking out people from your group/base and changing codes if that's what you wish to do

[hasty cargo]

I love my life

[wild vine]

my connection timed out at 10 in queue on mondays, anyway i can get in

[steel osprey]

hello i got banned for playing with a cheater in the past and i know understand that is wrong and would wish to appeal this was a little while from now and i’ve matured since then, and would really like to play rustoria is there a chance i could appeal or am i cooked?

[wild vine]

anyone?

[thin plover]

nothing we can help you with I'm afraid

[thin plover]

usually playing with hackers ban are 7 days for first offence unless your case was different

what is your steam ID?

[lofty pine]

Hi there, In how many hours does US Rustoria.co Mondays wipe? battlemetrics says 40 mins but the discord says 2 hours 40 mins, Im unsure beacuse of daylight savings atm

[thin plover]

look here #oldserverinfo

[lofty pine]

so thats the correct one?

I guess its 2hr 40 mins then

[timber bridge]

Yes our #oldserverinfo channel is correct not sure why battle metrics says otherwise

[lofty pine]

ok thanks

Battlemetrics actually says 2 different things, I assume 1 isnt automatic so hasn't been updated for daylight saving

[steel osprey]

76561199485793008 can u let me know

well i wasn’t, banned permanently it just says speak To L kitty but we had a bad change of words and i lied completely to him but i am willing to be honest and foward any info he needs.

[thin plover]

yeah the disconnect message says to talk to him

no one else can deal with it but them

[gaunt urchin]

where can i buy the vip? to not stay in a queue

[strong wigeon]

i am not geting anny help for my ban

an there isent anny reson why i got banned

[spare widget]

They'll always follow up as soon as they can, just need to be patient. Did you already submit an appeal hopefully?

[spare widget]

https://donate.rustoria.co/index.php

Make sure you select the correct server

[near halo]

can anyone take a look at my web site ticket pls it been about 3 hrs

[dreamy spear]

Good afternoon, and on your server get a ban for selling a house? I can't earn my privilege or what, what the fuck is this fucking bullshit?

[blissful herald]

https://rustoria.co/rules/vanilla

[floral lily]

Hello

[wispy dirge]

Hello there, what can we do for you

[floral lily]

Where is the vote map for eu long

[wispy dirge]

https://rustoria.co/maps/vanilla_long_us

[floral lily]

This us i need eu

[wispy dirge]

https://rustoria.co/maps/vanilla_long_eu

[lime tree]

@lyric basalt

kokot skurveny

kam si siel

[lyric basalt]

You should be more respectful 🙂

[lime tree]

pod dat zmrzku

[stuck pendant]

Hello, someone cna help me

i got banned like 6 months for associaton

[lyric basalt]

!steamid

[marble mantle]

Hey, @stuck pendant

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stuck pendant]

76561198852506988

[rough charm]

Hello, can someone help me, I made an unban request and it got accepted but when I'm connecting to server it says that I'm still ban. Made 2 tickets and last one the admin told me to come here if it keeps doing the same thing. Here is my steam id: 76561198023770454

[hexed nimbus]

does it mention a time untill unbanned ?

[rough charm]

It's instant normally

[lyric basalt]

Your appeal was denied and ban will stay

[coarse void]

is there a wipe on eu monday on thursday?

[stuck pendant]

why?

[hexed nimbus]

well depends what you banned for accepted can also mean a temp

[raven mist]

Thursday is force wipe

[coarse void]

what?

[rough charm]

Admin told me to try in 15 min but it's been a day

[raven mist]

All servers wipe on thursday due to force wipe

[marble mantle]

Hey, @coarse void

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1712257200:F> (your local time) is the time of the next force wipe and it will happen <t:1712257200:R>.

[hexed nimbus]

then maybe @lyric basalt would be able to have a look at it @rough charm

[rough charm]

ok thanks!

[coarse void]

so its wipe after 2 days? whats thje point of playing 😄

[hearty fulcrum]

when the admin tells you to wait 15 minutes, it is important that you wait 15 minutes without trying to connect. if you try to connect, i believe it causes an error which is why you are unable to connect now. please wait for an admin to come and have a look at the situation

[lyric basalt]

Wait 15 minutes and you should be fine to join

[raven mist]

Players still like to play ^^

[rough charm]

good Ill try in 15 @lyric basalt

[waxen patrol]

Right when I joined rustoria I got banned for hacking but this is my first time playing rustoria can someone help me?

[hexed nimbus]

!appeal

[marble mantle]

Hey, @waxen patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

bru

[lyric basalt]

!ticket

[marble mantle]

Hey, @west crown

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timid path]

how do i make a support ticket

!ticket

[marble mantle]

Hey, @timid path

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timid path]

I made a ticket on the website and was directed to create a ticket on discord

wrt a vip switch

[raven mist]

#payment-support

[timid path]

from eu monday to us monday

[raven mist]

Here ^

[rough charm]

I waited 15 min to connect to the server and I'm still banned even though my unban request got approved.. here is my steam ID : 76561198023770454

[raven mist]

Did you spamconnect?

[rough charm]

no

[raven mist]

Will need to wait for an admin to take another look i'm afraid if its not fixed yet

[rough charm]

yes, Marzy told me to wait for 15 min and try again, I did wait 20 min connect 1 time and still got kick

[timber bridge]

will take another look

Try again in a few.

[rough charm]

Still doing the same thing, I'm getting kick

[timid path]

ive made the ticket, how long does it usually take to get something like this sorted otu

out*

[hexed nimbus]

Depends on what the something is. If its a appeal it would be between 1 and 3 business days. If it’s a bug or report asap when a admin is able to look into it

[timid path]

its a vip switch

[hexed nimbus]

There only like 2 dealing with payment tickets due to the sensitivity of the info but if it’s alllready used doubt the change it

[timid path]

😦 okay hopefully i do not have to wait very long.. wipe has started

[glacial shadow]

Hello when I join rustoria it says I need to come to this discord

[timber bridge]

what name does it say at the end?

[rough charm]

Strill doing the same thing..

[acoustic bane]

any solution to being stuck on this?

[glacial shadow]

it says I need to come to discord and talk to someone

[timber bridge]

Can you do a screen shot?

[hexed nimbus]

Reconnect

[acoustic bane]

rip

[glacial shadow]

https://steamcommunity.com/profiles/76561199179457288/

im already in que for rusty moose

[timber bridge]

@noble terrace - send this person a message with your steam id and tell them you were banned for come to discord

[timber bridge]

wait a few minutes for it to sync

[rough charm]

Its been 20 min, do I need to wait more?

[rich crown]

is this server working right or what

[glacial shadow]

why am I banned

[restive quiver]

Hello, good afternoon, I wanted to check if the VIPs for the South American server are already on sale.

[snow geode]

MY GAME SAYS RECEIVING DATA AND WONT LOAD IN^

[timber bridge]

That admin will speak with you about it.

[hexed nimbus]

Reconnect

[timber bridge]

They are not yet, but should be soon.

[restive quiver]

Thank you list

[snow geode]

IM IN QUEUE THANKS 😡

[hidden harbor]

Guys, do not buy VIPs, they dont work

[jagged stream]

I’m stuck on receiving data, any fix?

[hidden harbor]

I have to message support every fucking wipe

[snow geode]

^

[hidden harbor]

cause VIP doesnt work!

[jagged stream]

I can hear people running around my body but won’t load in

[hexed nimbus]

Did you leave the server and rejoined after buying it

It won’t skip you while in a Q and then buy it

[hidden harbor]

I buy for month every time and every new Wipe i need to message support cause i have fucking queue

it works only if you bought it at the moment

[timber bridge]

Try to F1 kill

[glacial shadow]

He not answering