#support
1 messages · Page 449 of 1
i got banned . reason is ban evasion
LMAO
i played 7+K hour on this account , and played 2+year on rustoria with this account
then how?
@balmy cypress
make an appeal
already made it
you need to wait like everybody
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@balmy cypress Do want my steam id😂
please do not ping admins for non-urgent matters.
already got it 😛
😬
76561198411586583
lmao
상황에 따라서 바로 도와주실 분 계시면 한번 봐주실 수도 있지만, 그럴 수 있는 상황이 아니라면 1-3일 기다리셔야 하실 수도 있어요
예의 안 지키시는 분에게는 도움 안 드려도 됩니다 좋은 하루 되세요.
님 채팅관리자아님 ?
i wanna be the arab admin for arabs hahaha is that ok
wtf
try this verify
you may need to download the map from #wipe-feed and drag it into your maps folder
It report an error when I downloaded the map, Need to re-queue,Can i skip it?
downloading the map from #wipe-feed and manually dragging it into the maps folder is the solution offered by the admin as you can see in the above message. i don't know of another solution for this error.
can u help me skip the queue
unfortunately, that is not something i can do. you can get vip to skip the queue, but otherwise, i don't believe we skip the queue for people as it is not fair.

can we get eta on easter event?
i may be wrong, but i believe it will begin next force
wrong its been released yesterday
hm, don't see it tho. thanks for info.
server prob not updated yet
!appeal
Hey, @shadow egret
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I do not believe so
Hey, @shadow egret
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@naive kindle would like to speak with you.
steam ID please
Appeal #eeba52
Thanks, 1 moment please
Appeal #eeba52
check this appeal plz
same
can u stop typing to the admin? he is currently working on mytss case.]
i played rustoria 2+years but they gave ban evaid
Okay, wait your turn mate, or i will have to report you.
womp womp
hello are u admin?
Join waiting for support channel
He is currently waiting for mytt
@shadow egret
Appeals take between 1 to 3 business days. Pls be patient
kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
/appeal
Hey, @formal zenith
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
CUNT
WTF IS THIS
MY GAME JUST CLOSES FOR ANOTHER UPDATE
nahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
wtf is going on cunt 2 times now
waiting fucking over 12 hours now
Maybe your game files are corrupt
nah thats some bullshit man
why is there no regrace period
rustified does it
nah thats some corrupt shit
@near halo you are using script i see your video <@&274971100184576010> don't unbanned him look at his videos
nah thats some bullshit man i deserve a free q skip
ive got some update when i was 30 in q 10 hours ago, i waited again for like 8 hours game crashes and now i load in click on my bag and my game closes again for another update
this is some bs man wtf
@naive kindle could u boost me thru queue by chance
Hi <@&274971100184576010> my appeal approved but i still cannot join the server still got kick Appeal #9c8f4b
nah you guys should be able to see this shit on your end, surely i can skip the q this is 3 times now like cmon wtf is this shit
ive wasted 15 hours in q getting kicked multiplpe times
0 grace period such a joke man
If you've been kicked multiple times, then you seriously need to check your files!
Which server
Please wait 15 minutes again and try to connect
verify your files
aight Sir
never had this problem
hey on us main there is ranom lag spikes for AU players
like this is kinda ridiculous
theres 0 slots so i dont have to deal with this shit
kicked 3 times waiting for q
what happened trilo
ive been in q for 15 hours
wtf rustoria do the shit that rustafied does grace
everytime i load in i get random updates or it crashes when i click my bag
there 0 grace period
ridiculous cunt goodways
admins dont give a fk lowkey
ik
tells me to check my files like my game has never done this in 16k hours
oi WTF is this lags spike on us main
XD
legit man
@balmy cypress i have vip on my this account https://steamcommunity.com/profiles/76561199077829844/ so can you give him the vip on that account you know the story
Who is him? Can you make a payment support ticket for this
luke man
like i have u read what is happening like 3 times now dude
ridiculous man
luke do you have any idea with this random ass lag spikes on us main every AU player is geting it??
I recommend you use #network-support-old
Dm me your steamid
where dumb shit?
your steam id
i can bet 1000000000000 u can
lets go
escrow for bet
<@&274971100184576010> any help?
if you just got banned, give it a bit of time before appealing
no, i waited whole week since i appealed already and it even showed timer before
wait 10 minutes and don't spam connect
any online admins? Suspicious cheater team on EU Medium
Hey, @analog raft
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i take it back it doesnt work somehow
i waited extra 10 min to be sure
but still says i should appeal but when i check i dont have any bans on website
wait a little longer, its possible that connecting a bunch can cause an issue
how do i get queue skip?
!vip - if it is out of stock, you will have to wait. you can get notified if you get roles #vip-stock-role-assign
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
restarted steam and now it works
Restarting steam doesn't affect it as its our servers needing to process it not anything on your side
but yeah just waiting and giving it time is only way
i see but now im stuck in queue and vip is out of stock 😭 us medium is popping hard
Hello, I was banned for hacking? years ago? can someone investigate, i wanna play with my friends
?steamid
Hey, @polar dock
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Is the VIP activated after the restart or immediately after the purchase?
Within minutes after purchase
so I can go in right away and the queue will skip?
You need to reconnect for the VIP to take effect
Hey guys i have this glitch where part of the chainlink fences dont spawn and normal brown crates also dont spawn but r there
any1 knows a fix?
You could F7
f7?
can u show screenshot I think I had the same thing
where do i send it?
just send it here
i cant
!verify
Hey, @quasi ember
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Hey, @verbal jackal
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
try that first
alr
76561198054558662
@marble mantle @balmy cypress thank you guys
if any mod would be free just let me know, would mean a lot to me, thank you guys.
its fixed thx
i have baned on rustoria eu main because i used gum i am soo soryy please unbante me i turned off the noise and will never turn it back on
wait 10min and then try re-joining
🙏
nice i love your server thx all work
76561198215960409, hacker on EU medium
Hey, @analog raft
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
not everyone is a cheater, remember that
you should go and see
but if you made a ticket it will be looked into to
Not sure if this is the right place. I have a chat going in Steam chat with someone supposedly a Rustoria admin, who's trying to get me to vote up a Rustoria server on a sketchy website that may have just tried to steal my Steam authenticator access. He's being very insistent. Name: "Rustoria.co | Barnest", Steam ID: 76561199522014794 - is this guy legit and I'm just being paranoid, or am I getting scammed here:
yes, this is a scam. rustoria staff will not contact you over steam. do not click any links from people you do not trust. you can block and report the account for scam.
Thank you, will do.
#announcements message
^ refer to the above announcement for more information
is there a date VIP comes out on? like every monday or something
no, they restock when someone else's expires
vip becomes stock once a current one expires no fixed dates on that, i suggest #vip-stock-alerts
Excellent!
oh @blissful herald are you sure that's you
@blissful herald VPNban
@balmy cypress you know i'm not cheating is that ok
@blissful herald you do that i know 😂
what?
what did your Ban msg say?
@olive plover
nothing
can I get some help with my ticket please Appeal #eba396
Are you stupid?
Have a nice evening
did see my massage
HE HAD ROBLOX CHEATS OPEN BAAHAHAHAHA
what kind of lame ass excuse is that
clara did it
i think you are
might wanna find a new hobby homie I don't think rust is for you anymore
it said hacking but i'm not hahahaha you just banned me كس امك
Lies again
it said Ban evasion
the first ban for what
am not going to discuss your 2-3 bans here
brother just admit to cheating spare yourself the embarrassment
you think you are very smart beacaus sotex send you my old account it's false ban did you read my massage you didn't
if it's "falsed banned" then appeal to EAC they tend to remove false bans, if it remained then ...
come ban when you original account is unbanned
Server is lagging on 10x and causing almost every build to say " anti hack"
!ticket
Hey, @umbral pulsar
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i can play on rustafied or rusty moose there is 10 k server no problem but my friends want play rustoria for this reason
i still buy accounts hahaha
dude move on with your day, the rustoria admins clearly can't help you with your problem. Please go appeal via EAC's website if you have game ban related issues.
so you openly admitted to buying accounts which is more than enough reason to not let to play on rustorias servers

@balmy cypress I think you should take from this rank of official the first reason because he is Russian and the second because I believe that what is inside his brain is shit.
Where is the rules that says if the EAC ban is over 180 days then an appeal should be accepted?
And since when Facepunch answers to EAC appeals?
When is the EU main vanilla vip restocking?
who said that ?
only for bans not happening while on rustoria, otherwise it's simply a hacking ban
Lmao 2 times this guy tried to contact them and they answered with auto reply message
what woudl be the point of writting a customized response ? wasting time ?
Auto reply from facepunch
they saying you have to talk to the EAC themselves
EAC never replied
I mean it';s more than fair that FP does that
on the other hand no response from EAC is a response
Listen to me, as a human with enough IQ, do you think we would be fighting and trying that hard if this guy is cheating?
yes
yeah to fix their reputation

feels quite obvious
Who cares

I am not R2
a lot
reputation means a lot in rust, that's one of the main reason people cheat, to look better
Stay away dont put your nose in stuff dont concern you
I am a no namer to rust, so is the guy, we are just a friendly group who plays rust
I am not part of OT, R2, etc..
well if I understand it right, you can, he can't

now random words in a discord channel won't get him unbanned
What do you need then?
no gamebans
bro appealin for his buddy but cant even read the admins answers then claims having some iq

XD
I know a lot of people are playing with game bans
inside OT also
as long as they didn't happened on rustoria it's 180 days
how quickly assistants respond to a request for a VIP change?
did you used the vip ?
You know that anti cheat can detect a lot of stuff beside rust cheats, right?
No
like word.exe?
EAC are not answering, cause I think they dont have time to go through requests
I need transfer vip
what can we do?
wait
that's between him and them, also no response is a response
Who said that? cant speak for them
but EAC doesnt have only Rust to reply to everybody
they do reply to every single appeal. just wait till they do 🙂
Marc, so?
le'ts say it this way, based on my experience of being staff in different rust servers over the past 5 days and helping people, EAC doesn't always reply and fixing a false ban is always a priority for them, if your ban is not lifted and you didn't got an answer then it's like you did got denied
I got your point, but at least if we are seeking for help provide it after we've done everything, you are mistaken about it and I know it. You could easily lift the ban off him and look at him from time to time, if you suspect anything, perma ban me
@toxic shard VPN Ban
we are not mistaken about it
there is a ban, we will always trust EAC over any player words
@toxic shard 76561198252340554
it's not a vpn ban, you have a ban for hacking
this ban is permanent
@toxic shard How long does it take to process a request to transfer a VIP?
depend on the availability of the person in charge, also the transfer will only happend if there is slots available on the destination server and if you didn';t used it
The card was rejected. Try using another card.
help pls
@blissful herald
!appeal
Hey, @sturdy oracle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If you have a previous account banned for hacking you can't join on a new one
also this ban was legit too
need support Appeal #eba396 🗿
Only the admin who banned you can handle your appeal, he will be on it whne he has some free time
Any Chat Moderators available to hop on 10x EU? :)
Or Admins, whatever. We need someone to get muted
Have you made a ticket?
Nah, just askin since there is so many chat rule breakers (:
Extremely many racist people aswell
Got a name?
If you make a ticket we will always investigate for you
@scenic geyser @west mica
yo admin is there any chance i get unbanned before my ban runs out. there is like 12 hours left ?????? i got banned for playing with a hacker, but like noone knew the kid was cheating. we picked him from the looking for group section. Thanks fro answering
Why the the pop dont go automatic up there more on server then there can be
Hey, @glass root
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
!ticket
Hey, @obsidian ermine
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Spravil si appeal ?
My game crashed while I was in outpost and when I logged back in it shows that I died in my base last and my body is gone. Cool Cool, Great game
On 10x EU, is it only one player that can be paired with a smart alarm?
Just askin cuz it wasn't like that before
appeal jsem udelal a dostal jsem denied. Ale jako moc to nechapu kdyz proste jsem nemel sanci to vedet visco...
ale nikdy jsem ani nedostal duvod proc ne
takze nechapu jako co to ma znamenat
Is there any staff for support
hello, how can i help?
posli sem steeamid
76561198994344703
this is a known facepunch bug. you can f7 to report the bug if you would like, but otherwise, i don't believe there is anything else you can do. sorry about your lost loot, my friend :(
the goat
Hello, I m tring to join the 10x eu server but it not allowed to join me
I've over 1000+hours in rustoria 10x eu. This the first time I am facing with it
ps: Solved, thanks to @scenic jungle
daj mi chvilu
!appeal - please create an appeal, and the admin will review the appeal when they see it 👍🏻
Hey, @chrome zenith
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
any admins that I can talk with in dm?
@marble mantle can anything be done about this or can you see what happened as to my body in outpost and why it showed me dying in my base when I got back on
I have a clip that is important info about a hacker that got banned now on your server.
o 5 rano ti konci ban @tulip vine
!ticket - please send a ticket to admins to inform them, thank you
Hey, @polar roost
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I need to send a clip and have a question that I cant send on website. cant a admin just dm me and talk with me for 2 minutes? 🙂
ja vim... neni nejake šance že dostanu unban teď ? Ten ban jsem dostal když jsem hral s randomem z looking for group sekce na tomhle discordu. Jen bych si tedka chtel zahrat to je celý. Děkuju
Bohužiaľ tých pár hodín musíš počkať
ok. NP
Feel free to DM me
Sorry for repeating but no response, On 10x EU, is it only one player that can be paired with a smart alarm?
Yeaterday the server was on 700 know over 200guys wait to play and its still on 450?!
eu small server is laggy as hell
Pls put the fucking player shit higher there 200 in queue and its still on 450
can u guys pls look into eu small? its laggy af
!slots
Hey, @glass root
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
why the fuck dont go up?
i really must wait that the 20guys leave
because only then is 450/450?
Bc it's heavily based of performance
i need help !!
What can I help you with
there's a cheater at us main server he is keep camping my base i saw him climb the walls without ladders and he can attach to walls like a spiderman
!ticket
Hey, @marsh palm
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
and he is keep saying "it's only 5 dollars to comeback i will keep comeback"
repot him by doing /ticket in game
👍
!ticket - please send a ticket to admins to inform them, thank you
Hey, @amber nova
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@wet herald how can we help
can the bot pls do it from 450 to 500 on medium=?
!slots
Hey, @glass root
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
slots are dynamic and staff members cannot change them
yeah but why it dont go up there more on server then allowed and 180 guys in queue the performence is more then good
bro i am 8hours in the queue and know the game crash can someone pls get me in the game
personally if i were to be in a 8 hours, id just by vip, its not really worth it to wait 8hours
if you think waiting 8 hours in q is not worth 9.35 its up to you!
If the dumbass server think that when 200 in Queue they donz need to put the server pop higher
Come again?
ok 👍
How to make support for cheater?
!report
Hey, @cerulean wedge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
pls chzeck out server lags on small eu
Hey, I've checked this out and it seems most peoples ping is <~150 if you are still having issues please make a #network-support-old ticket so our network team can help you further.
Depends situation to situation, the standard ban is 1 wipe.
Okay thank u
Hi is there an admin who can help me with an appeal to an appeal, it was a ban for explicit language 20months ago
was just wondering if there is a way i can skip 100 player q us med, im in the server atm but forgot to put exitlag on so im getting 300 ping, i was going to buy q skip but yk it outs of stock
!ticket
Hey, @echo narwhal
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
how do i auth
Hey is there any admins i got kicked out of the server 1hr ago and i just loaded back in just to get kicked out again can someone please fix this or help me. I also was in outpost so because i got kicked out i lost a loot of loot that i was going to buy guns and scarp and or teas but i cant now because i got kicked and my loot despwaned so. if possible could a admin let me get back in the server because i'm not waiting and not buying vip
are you a admin
CHEATER ON US MAIN NAME IS 0 THERE IS LIKE 5 OF THEM
Hey, @full seal
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
yea fuck this cheating ahh server
tHANKYOU ADMINS i'm now in and raided
he was
admins don’t give back loot though
it’s how the game is they can’t give back loot lost due to outpost killing you because you were there for over 30 mins
good afternoon, he won't let me in because of Hacking, he didn't violate anything, before that he was also banned for VPN, although I don't play with him, I just live near China and I have a ping of 200
yesterday I played everything was fine, but today I can't go in, can I find out what and how?мм
how do i make a ticket
Hey, @gray flax
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
no i want to report a chat mod
good afternoon, he won't let me in because of Hacking, he didn't violate anything, before that he was also banned for VPN, although I don't play with him, I just live near China and I have a ping of 200
yesterday I played everything was fine, but today I can't go in, can I find out what and how?
Feel free to DM me.
or message one of our <@&393554009799000064>
Not to be pest but could someone address my payment support ticket when available? Thank you
Hey, it will be checked as soon as possible. Our payment staff is limited due to the information needed to address these tickets. So not all staff has access to it because of the information held in confidence. I hope you understand, thanks.
what does hacking mean?
No worries. Should I submit my request under a separate support channel or is payment the correct channel for my issue? My VIP que skip is disabled but I have an active subscription
what does hacking mean? @timber bridge
Yes that is in the right channel, just be sure to fill out the info requested in the first message the bot sent so they can assist you as soon as they are available.
It means a user has cheated.
what if I didn't do anything and didn't play with cheats and I have a hacking? what to do? @timber bridge
!steamidru
Привет, @scarlet mortar
Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid
Get your Steam ID 64.
Wait 10 minutes and try to connect again.
im a bit new to rust can someone tell me what a 5x server is??
5x means 5x gather rate, normally decently modded server with fast smelt etc
Faster progression etc
Takes less time to build up your base, get to better tier weapons
But normally also wipes sooner than other servers.
We have a few 5x servers, you can see all of our server info in #oldserverinfo
!report
Hey, @frigid trail
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@timber bridge move me
US-Small is lagging bad right now
we are rubber banding over 15 seconds on US-Small
Devs are aware.
thanks 
No problem
Hey, @wet sundial
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how do i report a cheater?
!ticket
Hey, @frigid void
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Feel free DM me
what do you need help with
Hey would someone be able to help me this guy on us west facepunch 1 is leaking my ip i have proof
We do not moderate facepunch servers.
yea ik would you just happen to be able to get me in contact with someone who does
please
i appealed
yet im still banned
i waited the whoole 7 days
Not sure who would moderate that tbh, maybe check the official rust discord - they might be able to help.
proof?
i have snipit of him saying my ip in general chat
<@&274971100184576010> who can i speak to about server connnection issues?
Hello! I was banned yesterday, but idk why. I sent an appeal. How long will it take to process the appeal? My friends are waiting for me
#network-support-old, they will be able to assist you.
!ticket
Hey, @echo narwhal
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
hard cheating with a nail gun is crazy
37m all head shots is wild
ticket created
Ticket #30471a
<@&274971100184576010>
@everyone
Everyone tag does not work. Your ticket will be reviewed asap
hi can someone please look at this Appeal #3b02db
/ticket
Hey, @young monolith
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
admins hhow long does it usually take before you check ban appeals
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
my situation is I was playing and got banned for hacking
what is the standard response time for that
so my wipe just get ruined because i get falsely banned 😭
!steamID
Hey, @opaque crypt
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
you will need to wait for your ban appeal decision
good afternoon, why did I get banned??? I’ve never used cheats, the best server and there’s just no reason to ban me, who can help?
#e9a95f
I've never played with cheats and cheaters, but when I log on to the server, write disconnect Hacking. what should I do?
<@&274971100184576010>
!appeal
Hey, @leaden knoll
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
is there any way to get more information about ban from modders or anyone else?
Ticket or an ban appeal?
What type of information? Like your own ban
The admin responsible will look into it asap. Standard response time is 1-3 business days
so, for some reason my friend has been banned for hacking, and he even didn`t killed someone, he joined and then instantly got ban, so we are trying to figure out what has happened, me too have banned for playing with hacker.
we alredy have sent ban apeals.
Well, you
you're going to get information when the banning admins has time to look into the appeal and reply
ok, will wait for that, but will I we get like episode or exactly what happened and reason?
Hello there, you are indeed banned for playing with a hacker, you can assume the website is just showing the wrong message if it says otherwise
Hey A rustoria admin on the website told me to come here what do I do now
You're welcome 
Appeal #3b02db pls look
Yes could you also look at Appeal #88b9d6
The admin @timber bridge would like to have a chat with you. You can DM them and they will respond as soon as possible.
any admins want to chat with me?
i really want to get unban
Only this admin can deal with your case, DM them and hold patient until they reply
that is not responding to me
i am wondering if there is an admin i can dm
i am mid solo wipe rn this has really disrupted my wipe
I understand but this is the only admin that can deal with your situation. They will reply when they can.
what i am saying is yoou replied to someone else not me
that admin isnt for me
i am wondering if there is one i can dm
is there a question when the Easter event will be held at rustoria?
can I talk to an admin
I just lost over a days worth of loot to a game crash at outpost, my bag despawned when it should not have
I've forwarded this on and will get back to you if I hear anything
cool, thanks. time to uninstall.
/report
Hey, @humble moth
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Any Chatmods available for 10X EU, none here and there's racists in chat :)
in the meantime you should ticket them too
VIP
can admin help us
<@&274971100184576010>
@brisk wasp
can u come to the voice chanel
what help you need
we will ask apout our case that we talked with luke about
well I see Luke is there already, so will leave it then
i DO Hacking
Well, today my friend was banned by Facepunch anticheat. He has already been unbanned and can play on Rustoria. However, I am still banned for playing with a hacker. How much time will it take to review my ban appeal?
I have alot of fights this wipe clipped, is there any way I can show someone in order to get unbanned and show im not cheating
!appeal
Hey, @opaque crypt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i have appealed
but it is taking a long time
and my base will be decayed by the time someone looks at it 😭
The standard response time is 1-3 business days, but can be more or less based on the situation. and atm its a weekend so not a business day it will be looked at as of monday most likely
Well, this isn't good. Is there another way? because a reason for my ban that already not exist
afraid appeal is the only way mate
😢
how can i get banned with no proof and then noone look at the appeal for 3 days? 😭
how you know there is no proof ?
!steamid
Hey, @opaque crypt
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
because i wasent hacking
i have prob an hour of clips of me playing
that can prove i wasent
can you help me too, I can explain everything. right now the reason of my ban not exist
join voice and we will drag soon
ok
@sly totem How can we help?
@balmy cypress unban in 6d 21h :(
might need to wait 5-10 more minutes
ok
sometimes it can take a bit
Luke
@carmine flame how can we help?
my friend banned for hacking but he isnt and he cant sign in on your website can we solve this problem through discord?
I was wondering if i can talk with someone who can unban me, I had sent the report about 2 months ago.
you appealed 2 months ago?
yes
I was told to ask about if it did not work
Cause my account got hacked when I was in game
?steamid - please send your steam id and wait for an admin to come verify/check your situation
Hey, @carmine flame
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
of the account that got hacked right
whichever account you appealed on
ok
CAN YOU HELP ME?
Hello. I got banned again. Reason: Hacking. I never use cheats. Why its happening every wipe?
I will do it tonight
!appeal
Hey, @buoyant ember
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@buoyant ember Are you using a VPN? May be a system issue that needs to be resolved. Would recommend submitting an appeal asap - admins will always look into it and fix any problems as soon as they can
no im not
its very important time on server is it posible to unban me faster?
We'd never dm anyone or add anyone on steam to vote for things haha, we'd just use #announcements 🙂 feel free to block and report
i already made an appeal on website but last time it took 6 hourse to unban me. now we need people to raid for youtube content
6 hours is super fast. Can take up to 3 days. What's your Steam 64 ID? (will be something like 765611848392). Maybe an admin will get a chance to take a peek at what's going on if they're around
can anyone help
76561198111888567
You can connect
u r GOAT
@stiff widget can you help
this guy is messaging me on steam saying hes a admin and wants me to vote for a skin
How does it take to get an anwser for an appeal?
idk if its a scam or not
76561198817700530 @stiff widget can you check this one?
76561199409532099 @stiff widget can you check this guy?
76561198817700530 @stiff widget can you check this one? he is my friend and he got banned but he isnt cheating plz check him ❤️
it can take 1-3 business days for someone to get to you but they will try asap.
76561198817700530 @stiff widget can you check this one? he is my friend and he got banned but he isnt cheating plz check him ❤️
i can send you the steam id this guy and you can ban from the servers too i think its deserved
!report please don’t call cheaters out in chat
Hey, @novel hare
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @frail steeple
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @delicate heart
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Probably doesnt own rust and likely are hijacked accounts
hi
Admin please help me, my ticket has been created for about 2 months.
I believe I should be unbanned from Rustoria Rust servers because I've learned from my mistakes and am committed to adhering to the server's rules and guidelines moving forward. My previous ban was a result of my actions, which I deeply regret. I understand the importance of maintaining a fair and enjoyable gaming environment for all players.
During my ban, I took the time to reflect on my behavior and educate myself on server rules. I am now aware of the specific reasons for my ban and have taken steps to ensure it won't happen again. I've familiarized myself with the server's guidelines, and I am dedicated to following them rigorously.
Moreover, I value the Rustoria community and the experience it offers. I miss the camaraderie and excitement of playing on these servers. Being unbanned would not only give me a second chance to enjoy this great community but also contribute positively to it.
I'm committed to promoting fair play, cooperation, and a friendly atmosphere for all players. Unbanning me would demonstrate my genuine willingness to be a responsible and respectful member of the Rustoria Rust server community.
In summary, I request that you consider unbanning me, as I've learned my lesson, familiarized myself with the rules, and am genuinely committed to being a positive and responsible player on Rustoria Rust servers. Thank you for your consideration.
plz
Hello admin, I was banned from playing games 2 years ago, I did not cheat, until now my steam account is still a good user and I do not have any VAC, can you help me to check my ban again?
Hey, @drowsy osprey
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
sup, <@&274971100184576010> got muted when i didnt violate the rules, pls, help me
steam id 76561198805298877
rustoria eu medium
Hey, @gritty basin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yo @blissful herald can u check my mute appeal, pls?
Hello <@&274971100184576010>, after a long break in rust, I came in and saw this message "Ban Evasion". I have never played rust with cheats and it was a big surprise for me to see this!
Your mute is well deserved !
homophobism is not tolerated in this community
!appeal
Hey, @tight sedge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Where is it Host Of server Rustoria EU LONG ?
Why this is so shit i cant play today just the fucking pop dont go higher and like 200 guys must wait?
@toxic shard answer pls
in UK
london ?
Have you removed the radiation thing on rig?
On vanilla ? no
around it yeah, but doesn't really matter it's the main pop
so how long is the timer?
brow, this word isn't mean homophob
this word means like bad guy
xd
not subject to discussion, don't use it
it is no reason for mute
что ты написал
нету причины для мьюта
Ну какое слово, скажи плс
well then we all can continue on our path happy if you don't give a fuck 🙂
а
have a nice day
HAAHAHAHAHAH good answer i like you!
он мне мьют дает
@toxic shard how long is the respawn timer on oil?
норм типок
1 hour
Не они дают и за это, даже за сленг дают
Keep the homophobism out
we were banned for being friends with our neighbors on eu medium. What should we do?
being associated in any way with cheaters can end up in a playing with hacker ban
if you wish to appeal it's on https://bans.rustorial.co
We couldn't have known about it. We were neighbors. We couldn't even communicate because we are Russians.
like I said if you wish to appeal it's on the website
Make an appeal but if it's the same account it doesn't matter
@Marc how long is the respawn timer on oil?
vanilla on vanilla
I wrote to support. Thanks for the help
Please consider the appeals as soon as possible. We have an open house
Admin
There is an issue in US vanilla main - twice I’ve been sniped behind a wall, headshot with the same guy, can you please assist
when we do 50 higher the performence isnt good stfu
Brooo help pls russians boys Please consider the appeals as soon as possible. We have an open house
appeals can only be handle by the admin who banned you initially
!ticket
Hey, @solemn wasp
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Pls hurry him up. Tell him that we love him very much and are waiting for him
Put the slots on medium higher also when its 50 higher the performence will be good
!slots
Hey, @glass root
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
stfu
@toxic shard
unabn pls 😦
!appeal
Hey, @blazing tusk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
any admins araound
appeal #8df928 pls CHE#CH
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@near halo
pls
it will be looked into
only handfull people can check VIP tickets
😦
!report
Hey, @merry osprey
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
It's not our fault!!! The house is open, everything will be lost. Help
some question
when i wanna pay the VIP
why i must pay with GBP
can i change it?
it will change it anyway automatcitly I think to your currency
at least it does when I buy anything online whats not in Euro
ADMIN HEEELP!
<@&274971100184576010> CHECK appeal #8df928
stop tagging admins, your appeal will be looked into, tagging us will not speed up anything
admins dont interfere in gameplay
Our resources will be lost!
Ты же русский?
tak pomogi braaaat
mu prosto v zelenke bili s sosedyami i ban
eso raz po ruski tbee skazu, zdi,
brat ny poimi nas a
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
if its appeal
I can not check your VIP, only handfull people can
one of the guys once hes available will check asap
wtf? just got ban, not playing with a cheater
!appeal
Hey, @queen harness
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @blissful herald
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
cheater on US Main named Jonathan killed 4 of us all 3 headshot at the same time]
Hey, @limpid idol
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
know realy put the server slots highetr
lf longterm friends no racism
you think its fun to be know 7:40 hours in queue?
hi guys
is it possible to a player tp away from my base beeing building blocked??
he was locked inside my base, and vanish
how the fuck can this append?
bro
then its base from then
where do i report cheaters
and then when we check to see if it commit suicide he was vanish
yes i'm looking that as well
or he do a bug idk
Hey, @glass root
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
with that
is here any admin ?
on 10x nobps there is a whole clan of cheaters 101 - they se thoiugh the walls and hit every hit. They know where everyone is going to show up. Especiallli player zigic
!ticket
Hey, @thin hawk
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
hey, we are reporting them in game, but noone cares
how is my false ban not being looked into ffs, over an hour and my base is all open, bs
it's weekend, so probably no admins 🙂
!report
Hey, @vast oracle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
came on to ban my whole team and sod off again though, with zero proof, banned us all for 7 days for associating with a cheater, makes no sense, we were even streaming to other friends in discord
btw, we were ALL banned for association, no one actually has a ban for being the cheater, stupid af honestly
all because a Russian clan we were killing teamed with a Chinese team to raid us and failed...makes sense
there are many other players on rustoria servers who are sending tickets, so please try to be patient. the admins will check when they reach your ticket. thank you for notifying our admins!
3v6-10
!appeal
Hey, @queen harness
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i'd agree but my base is open, i honestly wonder if theres an inside admin, its jokes
stop yapping and make a ticket
how can you ban a 3 man for association with a cheater yet no one is banned for being so called cheater?
i made a ticket you dumbass, why do you think i'm complaining? turn notifications off
rustoria is an official server that abides by facepunch rules for official servers. as such, rustoria admins cannot play on rustoria servers.
so please explain to me how we are all banned for association when no one has been banned as the actual cheater?, it makes zero sense honestly
look into it, i bet there is zero evidence
Hey, @queen harness
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ill post it now, idm
Please post it here
76561198136793908
there it is, my account is on private, i can put it public, i have over 1k hours on this, 3k on another and over £1k of skins
Is it forbidden to be racist in chat?
Your ban is legitimate and it's been forwarded to the banning admin to review. Please be patient while you wait for a response. I highly recommend that you link your discord account so you'll be notified via DMs about any updates.
yes, and this is written in the server rules.
Link your accounts to get special rewards in-game.
can you tell me what account atleast please?
You may request that in your appeal
we are all confused, 100% none of us are cheating, i promise you, only one guy is using vpn
Is it forbidden to write "turkish dog"?
They wrote to me but they do not ban me
an american as he has bad ping otherwise
i can get his steam i.d also?
i need to know atleast who it is as it isn't legit
i'm not some sort of muppet whose going to cheat in a video-game i like so atleast help us?
@near halo
i haven't played much recently, i had 2-3 hours sleep finishing our base and get this on our second day of wipe, atleast give us some info so we understand please
trash talking in chat is allowed, but racism is not. i don't believe the words you provided as an example is enough to be racist, but i may be wrong. you can always submit a ticket to report someone if you believe they are breaking the rules.
If you ask that in your appeal - it functions like a chat/discord - and the banning admin should be able to respond who it was. In the mean time, I highly suggest your entire team screen share connecting to Rustoria servers. Whoever has "hacking" is the cheater.
we were sharing in discord thats what i said
to people that don't even play rust as they wanted to see a 3v6-10 defence
we're a small group of the same people that play together
least answer me this please, is it my account?, thats the last thing i'll ask, you answer me that, i'll shut up and wait
It's not yours. you are banned for association
mind you, it'd make it more unreal but i'd prefer to know atleast
we ALL got banned for association buddy
not one of our accounts say "banned for cheating"
all say the same and THAT is my issue
i can get the others players i.d for steam if you wish, atleast ask yourself as an admin how it makes sense that we're all banned for associating with a cheater when there is no cheater?
can you pm me please, i don't want to keep clogging up this server but you must see my/our point?
im happy to talk also
I see your point and I 100% understand your frustration. However, there is a cheater on your team. You and your team have made an appeal. It's time to wait for the result of the admin reviewing your case at this time. From what I can see your ban is legitimate. You may wait in https://discord.com/channels/274965952116817920/368790610783764480 for an available admin to talk to you about your case, but most likely you will be given the same answer. I have forwarded your appeal to the banning admin to review.
thank you
hi sorry can I get an admin for this server swap issue? I put a request but I am concerned by joining the server I wished to swap it to that I've broke TOS
Just to clarify, I mean I joined the server that I wanted VIP for
But I accidentally got it for EU 😦
I see you made a payment support ticket (which is the correct way to get this issue addressed). Please be patient while someone from our payment team may assist you. It will be handled ASAP.
admin just reply to my ticket
it been about 3 hrd
can you mute me in the waiting for support please Hai
but the awnser is non sense
my money is gone and either i cant play tooo
my mute button will not work
You are automatically muted :)
Please make a ticket in #payment-support !
ahh, thanks for your time
i did
Would it make more sense to request a refund and then just buy the right VIP?
3 hrs ago
I just need clarification on if I broke TOS
Because I joined the US Medium, which is the server I wished to recieve VIP for.
But I bought the VIP for EU Medium
support for vip issues is handled by a small number of people as these things deal with personal/sensitive information. please understand that it is done this way to protect your personal information, and we would appreciate your patience as we wait for someone who can come help you.
@gloomy sparrow in someone named slayrz on steam a admin on any server he is trying to make me vote on a skin
Could you please clarify?
Feel free to dm me
He is a imposter and a scammer.
ok i dm plate he told me same thing
where can i report for hacks?
!report
Hey, @dreamy ridge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
bruh i got banned for "playing with a hacker" please get back to me from my ticket.
Could you speed up the review of an unfair ban for playing with a cheater? #8df928! I will be grateful to you
The time for a response is typically 1-3 business days
and still same cheaters are trying to raid our base... hours have passed
This is a support channel if you don't require support please move up to #general
ok
i need some help i linked to steam and shop isnt working still
Type /auth in game
anydev/admin fix 10x, the raidblock plugin bugged out
and ur getting blocked perma, doesnt matter where u are
eU 10X RAID BLOCKED WHOLE SERVER FIX PLEAE
AAll server on 10x is under raid block
- lag
dw about this 1 hes always in raidblock when its 4 am for the EU
5STARZ MEDIUM HARDCHEATING
Did you make a ticket
@fossil igloo
Is this still an issue?
Admin will be looking at your ticket when the next staff member is available
yessir
x10.......
I'll forward thanks for bringing this to our attention
how can i report someone without F7?
!report
Hey, @limber swallow
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
everyone has raidblock now on nobps 10x eu. And by everyone I mean - whole server ...
Devs have been aware and are working on it
